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stringlengths 136
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Customer name is chloe zhang. membership level is gold. phone number is (690) 372-1211. delivery address is 4466 circle drive brighton, mi 4281.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(690) 372-1211", "pin_number": "597430"}, "order": {"street_address": "4466 circle drive", "full_address": "4466 circle drive brighton, mi 4281", "city": "brighton", "state": "mi", "zip_code": "4281"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Thank you for contacting AcmeBrands! How can I help you today?"}, {"role": "user", "content": "Hi! I'm trying to log in but can't remember my password."}, {"role": "assistant", "content": "I'm sorry you having problems signing in to the website, but I'll be happy to help. Could I have your name and account ID please?"}, {"role": "user", "content": "My name is Chloe Zhang. I don't have my account ID but I can give you my address or phone number"}, {"role": "assistant", "content": "That's okay. I'm sure I can locate your account with you name. One moment please."}, {"role": "assistant", "content": "Do you know your username?"}, {"role": "user", "content": "No, I can't remember that either. I'm soryr."}, {"role": "user", "content": "*sorry"}, {"role": "assistant", "content": "That's alright. I'll just need to verify your identity and I'll be happy to provide that to you as well. Could you give me your zip code and phone number?"}, {"role": "user", "content": "Sure, it's 48281 and (690) 372-1211"}, {"role": "assistant", "content": "Thank you. You're username is czhang1. I won't be able to provide you with your password, but I'll be able to create you a new password. Do you know the PIN number to your account?"}, {"role": "user", "content": "Yes, the PIN is 597430"}, {"role": "assistant", "content": "You're new password is 453rp2zdmkq. Once you login, you'll be able to change it to a more memorable one that is easier for you."}]
|
Great, thanks for your help!
| 7 |
Customer name is chloe zhang. membership level is gold. phone number is (690) 372-1211. delivery address is 4466 circle drive brighton, mi 4281.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(690) 372-1211", "pin_number": "597430"}, "order": {"street_address": "4466 circle drive", "full_address": "4466 circle drive brighton, mi 4281", "city": "brighton", "state": "mi", "zip_code": "4281"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Thank you for contacting AcmeBrands! How can I help you today?"}, {"role": "user", "content": "Hi! I'm trying to log in but can't remember my password."}, {"role": "assistant", "content": "I'm sorry you having problems signing in to the website, but I'll be happy to help. Could I have your name and account ID please?"}, {"role": "user", "content": "My name is Chloe Zhang. I don't have my account ID but I can give you my address or phone number"}, {"role": "assistant", "content": "That's okay. I'm sure I can locate your account with you name. One moment please."}, {"role": "assistant", "content": "Do you know your username?"}, {"role": "user", "content": "No, I can't remember that either. I'm soryr."}, {"role": "user", "content": "*sorry"}, {"role": "assistant", "content": "That's alright. I'll just need to verify your identity and I'll be happy to provide that to you as well. Could you give me your zip code and phone number?"}, {"role": "user", "content": "Sure, it's 48281 and (690) 372-1211"}, {"role": "assistant", "content": "Thank you. You're username is czhang1. I won't be able to provide you with your password, but I'll be able to create you a new password. Do you know the PIN number to your account?"}, {"role": "user", "content": "Yes, the PIN is 597430"}, {"role": "assistant", "content": "You're new password is 453rp2zdmkq. Once you login, you'll be able to change it to a more memorable one that is easier for you."}, {"role": "user", "content": "Great, thanks for your help!"}, {"role": "assistant", "content": "You're welcome! Is there anything else I can help you with?"}]
|
No thanks, that's all.
| 8 |
Customer name is chloe zhang. membership level is gold. phone number is (690) 372-1211. delivery address is 4466 circle drive brighton, mi 4281.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(690) 372-1211", "pin_number": "597430"}, "order": {"street_address": "4466 circle drive", "full_address": "4466 circle drive brighton, mi 4281", "city": "brighton", "state": "mi", "zip_code": "4281"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Thank you for contacting AcmeBrands! How can I help you today?"}, {"role": "user", "content": "Hi! I'm trying to log in but can't remember my password."}, {"role": "assistant", "content": "I'm sorry you having problems signing in to the website, but I'll be happy to help. Could I have your name and account ID please?"}, {"role": "user", "content": "My name is Chloe Zhang. I don't have my account ID but I can give you my address or phone number"}, {"role": "assistant", "content": "That's okay. I'm sure I can locate your account with you name. One moment please."}, {"role": "assistant", "content": "Do you know your username?"}, {"role": "user", "content": "No, I can't remember that either. I'm soryr."}, {"role": "user", "content": "*sorry"}, {"role": "assistant", "content": "That's alright. I'll just need to verify your identity and I'll be happy to provide that to you as well. Could you give me your zip code and phone number?"}, {"role": "user", "content": "Sure, it's 48281 and (690) 372-1211"}, {"role": "assistant", "content": "Thank you. You're username is czhang1. I won't be able to provide you with your password, but I'll be able to create you a new password. Do you know the PIN number to your account?"}, {"role": "user", "content": "Yes, the PIN is 597430"}, {"role": "assistant", "content": "You're new password is 453rp2zdmkq. Once you login, you'll be able to change it to a more memorable one that is easier for you."}, {"role": "user", "content": "Great, thanks for your help!"}, {"role": "assistant", "content": "You're welcome! Is there anything else I can help you with?"}, {"role": "user", "content": "No thanks, that's all."}, {"role": "assistant", "content": "Great! I hope you have a nice day."}]
|
You too! Bye.
| 9 |
Customer name is crystal minh. membership level is gold. phone number is (792) 179-3327. delivery address is 6391 circle drive newark, mi 82012.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "gold", "phone": "(792) 179-3327"}, "order": {"street_address": "6391 circle drive", "full_address": "6391 circle drive newark, mi 82012", "city": "newark", "state": "mi", "zip_code": "82012"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "crystal minh", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, what can I do for you?"}]
|
Hi, I forgot my password but want to get into my account to check on a order
| 1 |
Customer name is crystal minh. membership level is gold. phone number is (792) 179-3327. delivery address is 6391 circle drive newark, mi 82012.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "gold", "phone": "(792) 179-3327"}, "order": {"street_address": "6391 circle drive", "full_address": "6391 circle drive newark, mi 82012", "city": "newark", "state": "mi", "zip_code": "82012"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "crystal minh", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, what can I do for you?"}, {"role": "user", "content": "Hi, I forgot my password but want to get into my account to check on a order"}, {"role": "assistant", "content": "Okay, I can help you reset it."}, {"role": "assistant", "content": "Can I have your name?"}]
|
Crystal Minh
| 2 |
Customer name is crystal minh. membership level is gold. phone number is (792) 179-3327. delivery address is 6391 circle drive newark, mi 82012.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "gold", "phone": "(792) 179-3327"}, "order": {"street_address": "6391 circle drive", "full_address": "6391 circle drive newark, mi 82012", "city": "newark", "state": "mi", "zip_code": "82012"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "crystal minh", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, what can I do for you?"}, {"role": "user", "content": "Hi, I forgot my password but want to get into my account to check on a order"}, {"role": "assistant", "content": "Okay, I can help you reset it."}, {"role": "assistant", "content": "Can I have your name?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "Can I have your username?"}]
|
I have my phone number.. I forgot my username too
| 3 |
Customer name is crystal minh. membership level is gold. phone number is (792) 179-3327. delivery address is 6391 circle drive newark, mi 82012.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "gold", "phone": "(792) 179-3327"}, "order": {"street_address": "6391 circle drive", "full_address": "6391 circle drive newark, mi 82012", "city": "newark", "state": "mi", "zip_code": "82012"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "crystal minh", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, what can I do for you?"}, {"role": "user", "content": "Hi, I forgot my password but want to get into my account to check on a order"}, {"role": "assistant", "content": "Okay, I can help you reset it."}, {"role": "assistant", "content": "Can I have your name?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "Can I have your username?"}, {"role": "user", "content": "I have my phone number.. I forgot my username too"}]
|
(792) 179-3327
| 4 |
Customer name is crystal minh. membership level is gold. phone number is (792) 179-3327. delivery address is 6391 circle drive newark, mi 82012.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "gold", "phone": "(792) 179-3327"}, "order": {"street_address": "6391 circle drive", "full_address": "6391 circle drive newark, mi 82012", "city": "newark", "state": "mi", "zip_code": "82012"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "crystal minh", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, what can I do for you?"}, {"role": "user", "content": "Hi, I forgot my password but want to get into my account to check on a order"}, {"role": "assistant", "content": "Okay, I can help you reset it."}, {"role": "assistant", "content": "Can I have your name?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "Can I have your username?"}, {"role": "user", "content": "I have my phone number.. I forgot my username too"}, {"role": "user", "content": "(792) 179-3327"}, {"role": "assistant", "content": "Okay I need to get that first can I have your xzip code and email address"}, {"role": "assistant", "content": "Hi are you still there?"}]
|
82012\
| 5 |
Customer name is crystal minh. membership level is gold. phone number is (792) 179-3327. delivery address is 6391 circle drive newark, mi 82012.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "gold", "phone": "(792) 179-3327"}, "order": {"street_address": "6391 circle drive", "full_address": "6391 circle drive newark, mi 82012", "city": "newark", "state": "mi", "zip_code": "82012"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "crystal minh", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, what can I do for you?"}, {"role": "user", "content": "Hi, I forgot my password but want to get into my account to check on a order"}, {"role": "assistant", "content": "Okay, I can help you reset it."}, {"role": "assistant", "content": "Can I have your name?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "Can I have your username?"}, {"role": "user", "content": "I have my phone number.. I forgot my username too"}, {"role": "user", "content": "(792) 179-3327"}, {"role": "assistant", "content": "Okay I need to get that first can I have your xzip code and email address"}, {"role": "assistant", "content": "Hi are you still there?"}, {"role": "user", "content": "82012\\"}]
|
82012 is my zipcode
| 6 |
Customer name is crystal minh. membership level is gold. phone number is (792) 179-3327. delivery address is 6391 circle drive newark, mi 82012.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "gold", "phone": "(792) 179-3327"}, "order": {"street_address": "6391 circle drive", "full_address": "6391 circle drive newark, mi 82012", "city": "newark", "state": "mi", "zip_code": "82012"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "crystal minh", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, what can I do for you?"}, {"role": "user", "content": "Hi, I forgot my password but want to get into my account to check on a order"}, {"role": "assistant", "content": "Okay, I can help you reset it."}, {"role": "assistant", "content": "Can I have your name?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "Can I have your username?"}, {"role": "user", "content": "I have my phone number.. I forgot my username too"}, {"role": "user", "content": "(792) 179-3327"}, {"role": "assistant", "content": "Okay I need to get that first can I have your xzip code and email address"}, {"role": "assistant", "content": "Hi are you still there?"}, {"role": "user", "content": "82012\\"}, {"role": "user", "content": "82012 is my zipcode"}, {"role": "assistant", "content": "Your username is cminh1"}]
|
thank you! I'll try to get into my account to look at my account
| 7 |
Customer name is crystal minh. membership level is gold. phone number is (792) 179-3327. delivery address is 6391 circle drive newark, mi 82012.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "gold", "phone": "(792) 179-3327"}, "order": {"street_address": "6391 circle drive", "full_address": "6391 circle drive newark, mi 82012", "city": "newark", "state": "mi", "zip_code": "82012"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "crystal minh", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, what can I do for you?"}, {"role": "user", "content": "Hi, I forgot my password but want to get into my account to check on a order"}, {"role": "assistant", "content": "Okay, I can help you reset it."}, {"role": "assistant", "content": "Can I have your name?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "Can I have your username?"}, {"role": "user", "content": "I have my phone number.. I forgot my username too"}, {"role": "user", "content": "(792) 179-3327"}, {"role": "assistant", "content": "Okay I need to get that first can I have your xzip code and email address"}, {"role": "assistant", "content": "Hi are you still there?"}, {"role": "user", "content": "82012\\"}, {"role": "user", "content": "82012 is my zipcode"}, {"role": "assistant", "content": "Your username is cminh1"}, {"role": "user", "content": "thank you! I'll try to get into my account to look at my account"}, {"role": "assistant", "content": "Hold on I still need to reset your password"}]
|
ok thank you
| 8 |
Customer name is crystal minh. membership level is gold. phone number is (792) 179-3327. delivery address is 6391 circle drive newark, mi 82012.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "gold", "phone": "(792) 179-3327"}, "order": {"street_address": "6391 circle drive", "full_address": "6391 circle drive newark, mi 82012", "city": "newark", "state": "mi", "zip_code": "82012"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "crystal minh", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, what can I do for you?"}, {"role": "user", "content": "Hi, I forgot my password but want to get into my account to check on a order"}, {"role": "assistant", "content": "Okay, I can help you reset it."}, {"role": "assistant", "content": "Can I have your name?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "Can I have your username?"}, {"role": "user", "content": "I have my phone number.. I forgot my username too"}, {"role": "user", "content": "(792) 179-3327"}, {"role": "assistant", "content": "Okay I need to get that first can I have your xzip code and email address"}, {"role": "assistant", "content": "Hi are you still there?"}, {"role": "user", "content": "82012\\"}, {"role": "user", "content": "82012 is my zipcode"}, {"role": "assistant", "content": "Your username is cminh1"}, {"role": "user", "content": "thank you! I'll try to get into my account to look at my account"}, {"role": "assistant", "content": "Hold on I still need to reset your password"}, {"role": "user", "content": "ok thank you"}, {"role": "assistant", "content": "Your new password is gujl6z7swx4"}]
|
perfect!
| 9 |
Customer name is crystal minh. membership level is gold. phone number is (792) 179-3327. delivery address is 6391 circle drive newark, mi 82012.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "gold", "phone": "(792) 179-3327"}, "order": {"street_address": "6391 circle drive", "full_address": "6391 circle drive newark, mi 82012", "city": "newark", "state": "mi", "zip_code": "82012"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "crystal minh", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, what can I do for you?"}, {"role": "user", "content": "Hi, I forgot my password but want to get into my account to check on a order"}, {"role": "assistant", "content": "Okay, I can help you reset it."}, {"role": "assistant", "content": "Can I have your name?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "Can I have your username?"}, {"role": "user", "content": "I have my phone number.. I forgot my username too"}, {"role": "user", "content": "(792) 179-3327"}, {"role": "assistant", "content": "Okay I need to get that first can I have your xzip code and email address"}, {"role": "assistant", "content": "Hi are you still there?"}, {"role": "user", "content": "82012\\"}, {"role": "user", "content": "82012 is my zipcode"}, {"role": "assistant", "content": "Your username is cminh1"}, {"role": "user", "content": "thank you! I'll try to get into my account to look at my account"}, {"role": "assistant", "content": "Hold on I still need to reset your password"}, {"role": "user", "content": "ok thank you"}, {"role": "assistant", "content": "Your new password is gujl6z7swx4"}, {"role": "user", "content": "perfect!"}, {"role": "assistant", "content": "Is there anything else I can do for you?"}]
|
that is all thank you
| 10 |
Customer name is sanya afzal. membership level is gold. phone number is (611) 390-3788. order ID is 3554122874. delivery address is 9658 1st ave newark, ca 71167.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "h9evjof0gd", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(611) 390-3788"}, "order": {"street_address": "9658 1st ave", "full_address": "9658 1st ave newark, ca 71167", "city": "newark", "order_id": "3554122874", "state": "ca", "zip_code": "71167"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, there. How may I help you today?"}]
|
Hello
| 1 |
Customer name is sanya afzal. membership level is gold. phone number is (611) 390-3788. order ID is 3554122874. delivery address is 9658 1st ave newark, ca 71167.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "h9evjof0gd", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(611) 390-3788"}, "order": {"street_address": "9658 1st ave", "full_address": "9658 1st ave newark, ca 71167", "city": "newark", "order_id": "3554122874", "state": "ca", "zip_code": "71167"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, there. How may I help you today?"}, {"role": "user", "content": "Hello"}]
|
So I signed for a premium membership program and I would like and extension because I dont have the money to pay for it now, is that possible?
| 2 |
Customer name is sanya afzal. membership level is gold. phone number is (611) 390-3788. order ID is 3554122874. delivery address is 9658 1st ave newark, ca 71167.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "h9evjof0gd", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(611) 390-3788"}, "order": {"street_address": "9658 1st ave", "full_address": "9658 1st ave newark, ca 71167", "city": "newark", "order_id": "3554122874", "state": "ca", "zip_code": "71167"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, there. How may I help you today?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "So I signed for a premium membership program and I would like and extension because I dont have the money to pay for it now, is that possible?"}, {"role": "assistant", "content": "Okay, I can look into that for you. May I have your full name please?"}]
|
Thanks my name is Sanya Azfal
| 3 |
Customer name is sanya afzal. membership level is gold. phone number is (611) 390-3788. order ID is 3554122874. delivery address is 9658 1st ave newark, ca 71167.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "h9evjof0gd", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(611) 390-3788"}, "order": {"street_address": "9658 1st ave", "full_address": "9658 1st ave newark, ca 71167", "city": "newark", "order_id": "3554122874", "state": "ca", "zip_code": "71167"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, there. How may I help you today?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "So I signed for a premium membership program and I would like and extension because I dont have the money to pay for it now, is that possible?"}, {"role": "assistant", "content": "Okay, I can look into that for you. May I have your full name please?"}, {"role": "user", "content": "Thanks my name is Sanya Azfal"}, {"role": "assistant", "content": "Thank you, Ms. Azfal. May I have your Account ID and order ID?"}]
|
yes of course
| 4 |
Customer name is sanya afzal. membership level is gold. phone number is (611) 390-3788. order ID is 3554122874. delivery address is 9658 1st ave newark, ca 71167.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "h9evjof0gd", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(611) 390-3788"}, "order": {"street_address": "9658 1st ave", "full_address": "9658 1st ave newark, ca 71167", "city": "newark", "order_id": "3554122874", "state": "ca", "zip_code": "71167"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, there. How may I help you today?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "So I signed for a premium membership program and I would like and extension because I dont have the money to pay for it now, is that possible?"}, {"role": "assistant", "content": "Okay, I can look into that for you. May I have your full name please?"}, {"role": "user", "content": "Thanks my name is Sanya Azfal"}, {"role": "assistant", "content": "Thank you, Ms. Azfal. May I have your Account ID and order ID?"}, {"role": "user", "content": "yes of course"}]
|
Account ID: H9EVJOF0GD
| 5 |
Customer name is sanya afzal. membership level is gold. phone number is (611) 390-3788. order ID is 3554122874. delivery address is 9658 1st ave newark, ca 71167.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "h9evjof0gd", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(611) 390-3788"}, "order": {"street_address": "9658 1st ave", "full_address": "9658 1st ave newark, ca 71167", "city": "newark", "order_id": "3554122874", "state": "ca", "zip_code": "71167"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, there. How may I help you today?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "So I signed for a premium membership program and I would like and extension because I dont have the money to pay for it now, is that possible?"}, {"role": "assistant", "content": "Okay, I can look into that for you. May I have your full name please?"}, {"role": "user", "content": "Thanks my name is Sanya Azfal"}, {"role": "assistant", "content": "Thank you, Ms. Azfal. May I have your Account ID and order ID?"}, {"role": "user", "content": "yes of course"}, {"role": "user", "content": "Account ID: H9EVJOF0GD"}]
|
Order ID: 35541228743
| 6 |
Customer name is sanya afzal. membership level is gold. phone number is (611) 390-3788. order ID is 3554122874. delivery address is 9658 1st ave newark, ca 71167.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "h9evjof0gd", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(611) 390-3788"}, "order": {"street_address": "9658 1st ave", "full_address": "9658 1st ave newark, ca 71167", "city": "newark", "order_id": "3554122874", "state": "ca", "zip_code": "71167"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, there. How may I help you today?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "So I signed for a premium membership program and I would like and extension because I dont have the money to pay for it now, is that possible?"}, {"role": "assistant", "content": "Okay, I can look into that for you. May I have your full name please?"}, {"role": "user", "content": "Thanks my name is Sanya Azfal"}, {"role": "assistant", "content": "Thank you, Ms. Azfal. May I have your Account ID and order ID?"}, {"role": "user", "content": "yes of course"}, {"role": "user", "content": "Account ID: H9EVJOF0GD"}, {"role": "user", "content": "Order ID: 35541228743"}, {"role": "assistant", "content": "The system is having difficulty verifying your identity."}]
|
Order ID: 3554122874
| 7 |
Customer name is sanya afzal. membership level is gold. phone number is (611) 390-3788. order ID is 3554122874. delivery address is 9658 1st ave newark, ca 71167.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "h9evjof0gd", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(611) 390-3788"}, "order": {"street_address": "9658 1st ave", "full_address": "9658 1st ave newark, ca 71167", "city": "newark", "order_id": "3554122874", "state": "ca", "zip_code": "71167"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, there. How may I help you today?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "So I signed for a premium membership program and I would like and extension because I dont have the money to pay for it now, is that possible?"}, {"role": "assistant", "content": "Okay, I can look into that for you. May I have your full name please?"}, {"role": "user", "content": "Thanks my name is Sanya Azfal"}, {"role": "assistant", "content": "Thank you, Ms. Azfal. May I have your Account ID and order ID?"}, {"role": "user", "content": "yes of course"}, {"role": "user", "content": "Account ID: H9EVJOF0GD"}, {"role": "user", "content": "Order ID: 35541228743"}, {"role": "assistant", "content": "The system is having difficulty verifying your identity."}, {"role": "user", "content": "Order ID: 3554122874"}]
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sorry seems the ID I entered was wrong
| 8 |
Customer name is sanya afzal. membership level is gold. phone number is (611) 390-3788. order ID is 3554122874. delivery address is 9658 1st ave newark, ca 71167.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "h9evjof0gd", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(611) 390-3788"}, "order": {"street_address": "9658 1st ave", "full_address": "9658 1st ave newark, ca 71167", "city": "newark", "order_id": "3554122874", "state": "ca", "zip_code": "71167"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, there. How may I help you today?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "So I signed for a premium membership program and I would like and extension because I dont have the money to pay for it now, is that possible?"}, {"role": "assistant", "content": "Okay, I can look into that for you. May I have your full name please?"}, {"role": "user", "content": "Thanks my name is Sanya Azfal"}, {"role": "assistant", "content": "Thank you, Ms. Azfal. May I have your Account ID and order ID?"}, {"role": "user", "content": "yes of course"}, {"role": "user", "content": "Account ID: H9EVJOF0GD"}, {"role": "user", "content": "Order ID: 35541228743"}, {"role": "assistant", "content": "The system is having difficulty verifying your identity."}, {"role": "user", "content": "Order ID: 3554122874"}, {"role": "user", "content": "sorry seems the ID I entered was wrong"}]
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Account ID: H9EVJOF0GD
| 9 |
Customer name is sanya afzal. membership level is gold. phone number is (611) 390-3788. order ID is 3554122874. delivery address is 9658 1st ave newark, ca 71167.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "h9evjof0gd", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(611) 390-3788"}, "order": {"street_address": "9658 1st ave", "full_address": "9658 1st ave newark, ca 71167", "city": "newark", "order_id": "3554122874", "state": "ca", "zip_code": "71167"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, there. How may I help you today?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "So I signed for a premium membership program and I would like and extension because I dont have the money to pay for it now, is that possible?"}, {"role": "assistant", "content": "Okay, I can look into that for you. May I have your full name please?"}, {"role": "user", "content": "Thanks my name is Sanya Azfal"}, {"role": "assistant", "content": "Thank you, Ms. Azfal. May I have your Account ID and order ID?"}, {"role": "user", "content": "yes of course"}, {"role": "user", "content": "Account ID: H9EVJOF0GD"}, {"role": "user", "content": "Order ID: 35541228743"}, {"role": "assistant", "content": "The system is having difficulty verifying your identity."}, {"role": "user", "content": "Order ID: 3554122874"}, {"role": "user", "content": "sorry seems the ID I entered was wrong"}, {"role": "user", "content": "Account ID: H9EVJOF0GD"}, {"role": "assistant", "content": "Thank you. Can you please spell your first and last name again for me?"}]
|
sure its Sanya Afzal
| 10 |
Customer name is sanya afzal. membership level is gold. phone number is (611) 390-3788. order ID is 3554122874. delivery address is 9658 1st ave newark, ca 71167.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "h9evjof0gd", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(611) 390-3788"}, "order": {"street_address": "9658 1st ave", "full_address": "9658 1st ave newark, ca 71167", "city": "newark", "order_id": "3554122874", "state": "ca", "zip_code": "71167"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, there. How may I help you today?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "So I signed for a premium membership program and I would like and extension because I dont have the money to pay for it now, is that possible?"}, {"role": "assistant", "content": "Okay, I can look into that for you. May I have your full name please?"}, {"role": "user", "content": "Thanks my name is Sanya Azfal"}, {"role": "assistant", "content": "Thank you, Ms. Azfal. May I have your Account ID and order ID?"}, {"role": "user", "content": "yes of course"}, {"role": "user", "content": "Account ID: H9EVJOF0GD"}, {"role": "user", "content": "Order ID: 35541228743"}, {"role": "assistant", "content": "The system is having difficulty verifying your identity."}, {"role": "user", "content": "Order ID: 3554122874"}, {"role": "user", "content": "sorry seems the ID I entered was wrong"}, {"role": "user", "content": "Account ID: H9EVJOF0GD"}, {"role": "assistant", "content": "Thank you. Can you please spell your first and last name again for me?"}, {"role": "user", "content": "sure its Sanya Afzal"}, {"role": "assistant", "content": "Great! I've verified your identity."}, {"role": "assistant", "content": "Are you a Gold, Silver, or Bronze member?"}]
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I am a Gold member
| 11 |
Customer name is sanya afzal. membership level is gold. phone number is (611) 390-3788. order ID is 3554122874. delivery address is 9658 1st ave newark, ca 71167.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "h9evjof0gd", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(611) 390-3788"}, "order": {"street_address": "9658 1st ave", "full_address": "9658 1st ave newark, ca 71167", "city": "newark", "order_id": "3554122874", "state": "ca", "zip_code": "71167"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, there. How may I help you today?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "So I signed for a premium membership program and I would like and extension because I dont have the money to pay for it now, is that possible?"}, {"role": "assistant", "content": "Okay, I can look into that for you. May I have your full name please?"}, {"role": "user", "content": "Thanks my name is Sanya Azfal"}, {"role": "assistant", "content": "Thank you, Ms. Azfal. May I have your Account ID and order ID?"}, {"role": "user", "content": "yes of course"}, {"role": "user", "content": "Account ID: H9EVJOF0GD"}, {"role": "user", "content": "Order ID: 35541228743"}, {"role": "assistant", "content": "The system is having difficulty verifying your identity."}, {"role": "user", "content": "Order ID: 3554122874"}, {"role": "user", "content": "sorry seems the ID I entered was wrong"}, {"role": "user", "content": "Account ID: H9EVJOF0GD"}, {"role": "assistant", "content": "Thank you. Can you please spell your first and last name again for me?"}, {"role": "user", "content": "sure its Sanya Afzal"}, {"role": "assistant", "content": "Great! I've verified your identity."}, {"role": "assistant", "content": "Are you a Gold, Silver, or Bronze member?"}, {"role": "user", "content": "I am a Gold member"}, {"role": "assistant", "content": "Okay, our system indicates that you are actually a Silver member."}]
|
Really?
| 12 |
Customer name is sanya afzal. membership level is gold. phone number is (611) 390-3788. order ID is 3554122874. delivery address is 9658 1st ave newark, ca 71167.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "h9evjof0gd", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(611) 390-3788"}, "order": {"street_address": "9658 1st ave", "full_address": "9658 1st ave newark, ca 71167", "city": "newark", "order_id": "3554122874", "state": "ca", "zip_code": "71167"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, there. How may I help you today?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "So I signed for a premium membership program and I would like and extension because I dont have the money to pay for it now, is that possible?"}, {"role": "assistant", "content": "Okay, I can look into that for you. May I have your full name please?"}, {"role": "user", "content": "Thanks my name is Sanya Azfal"}, {"role": "assistant", "content": "Thank you, Ms. Azfal. May I have your Account ID and order ID?"}, {"role": "user", "content": "yes of course"}, {"role": "user", "content": "Account ID: H9EVJOF0GD"}, {"role": "user", "content": "Order ID: 35541228743"}, {"role": "assistant", "content": "The system is having difficulty verifying your identity."}, {"role": "user", "content": "Order ID: 3554122874"}, {"role": "user", "content": "sorry seems the ID I entered was wrong"}, {"role": "user", "content": "Account ID: H9EVJOF0GD"}, {"role": "assistant", "content": "Thank you. Can you please spell your first and last name again for me?"}, {"role": "user", "content": "sure its Sanya Afzal"}, {"role": "assistant", "content": "Great! I've verified your identity."}, {"role": "assistant", "content": "Are you a Gold, Silver, or Bronze member?"}, {"role": "user", "content": "I am a Gold member"}, {"role": "assistant", "content": "Okay, our system indicates that you are actually a Silver member."}, {"role": "user", "content": "Really?"}]
|
are you sure?
| 13 |
Customer name is sanya afzal. membership level is gold. phone number is (611) 390-3788. order ID is 3554122874. delivery address is 9658 1st ave newark, ca 71167.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "h9evjof0gd", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(611) 390-3788"}, "order": {"street_address": "9658 1st ave", "full_address": "9658 1st ave newark, ca 71167", "city": "newark", "order_id": "3554122874", "state": "ca", "zip_code": "71167"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, there. How may I help you today?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "So I signed for a premium membership program and I would like and extension because I dont have the money to pay for it now, is that possible?"}, {"role": "assistant", "content": "Okay, I can look into that for you. May I have your full name please?"}, {"role": "user", "content": "Thanks my name is Sanya Azfal"}, {"role": "assistant", "content": "Thank you, Ms. Azfal. May I have your Account ID and order ID?"}, {"role": "user", "content": "yes of course"}, {"role": "user", "content": "Account ID: H9EVJOF0GD"}, {"role": "user", "content": "Order ID: 35541228743"}, {"role": "assistant", "content": "The system is having difficulty verifying your identity."}, {"role": "user", "content": "Order ID: 3554122874"}, {"role": "user", "content": "sorry seems the ID I entered was wrong"}, {"role": "user", "content": "Account ID: H9EVJOF0GD"}, {"role": "assistant", "content": "Thank you. Can you please spell your first and last name again for me?"}, {"role": "user", "content": "sure its Sanya Afzal"}, {"role": "assistant", "content": "Great! I've verified your identity."}, {"role": "assistant", "content": "Are you a Gold, Silver, or Bronze member?"}, {"role": "user", "content": "I am a Gold member"}, {"role": "assistant", "content": "Okay, our system indicates that you are actually a Silver member."}, {"role": "user", "content": "Really?"}, {"role": "user", "content": "are you sure?"}, {"role": "assistant", "content": "The system is going haywire right now. It finally verified that you are a Gold member. Sorry about that!"}]
|
Dont worry about it
| 14 |
Customer name is sanya afzal. membership level is gold. phone number is (611) 390-3788. order ID is 3554122874. delivery address is 9658 1st ave newark, ca 71167.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "h9evjof0gd", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(611) 390-3788"}, "order": {"street_address": "9658 1st ave", "full_address": "9658 1st ave newark, ca 71167", "city": "newark", "order_id": "3554122874", "state": "ca", "zip_code": "71167"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, there. How may I help you today?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "So I signed for a premium membership program and I would like and extension because I dont have the money to pay for it now, is that possible?"}, {"role": "assistant", "content": "Okay, I can look into that for you. May I have your full name please?"}, {"role": "user", "content": "Thanks my name is Sanya Azfal"}, {"role": "assistant", "content": "Thank you, Ms. Azfal. May I have your Account ID and order ID?"}, {"role": "user", "content": "yes of course"}, {"role": "user", "content": "Account ID: H9EVJOF0GD"}, {"role": "user", "content": "Order ID: 35541228743"}, {"role": "assistant", "content": "The system is having difficulty verifying your identity."}, {"role": "user", "content": "Order ID: 3554122874"}, {"role": "user", "content": "sorry seems the ID I entered was wrong"}, {"role": "user", "content": "Account ID: H9EVJOF0GD"}, {"role": "assistant", "content": "Thank you. Can you please spell your first and last name again for me?"}, {"role": "user", "content": "sure its Sanya Afzal"}, {"role": "assistant", "content": "Great! I've verified your identity."}, {"role": "assistant", "content": "Are you a Gold, Silver, or Bronze member?"}, {"role": "user", "content": "I am a Gold member"}, {"role": "assistant", "content": "Okay, our system indicates that you are actually a Silver member."}, {"role": "user", "content": "Really?"}, {"role": "user", "content": "are you sure?"}, {"role": "assistant", "content": "The system is going haywire right now. It finally verified that you are a Gold member. Sorry about that!"}, {"role": "user", "content": "Dont worry about it"}]
|
I understand
| 15 |
Customer name is sanya afzal. membership level is gold. phone number is (611) 390-3788. order ID is 3554122874. delivery address is 9658 1st ave newark, ca 71167.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "h9evjof0gd", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(611) 390-3788"}, "order": {"street_address": "9658 1st ave", "full_address": "9658 1st ave newark, ca 71167", "city": "newark", "order_id": "3554122874", "state": "ca", "zip_code": "71167"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, there. How may I help you today?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "So I signed for a premium membership program and I would like and extension because I dont have the money to pay for it now, is that possible?"}, {"role": "assistant", "content": "Okay, I can look into that for you. May I have your full name please?"}, {"role": "user", "content": "Thanks my name is Sanya Azfal"}, {"role": "assistant", "content": "Thank you, Ms. Azfal. May I have your Account ID and order ID?"}, {"role": "user", "content": "yes of course"}, {"role": "user", "content": "Account ID: H9EVJOF0GD"}, {"role": "user", "content": "Order ID: 35541228743"}, {"role": "assistant", "content": "The system is having difficulty verifying your identity."}, {"role": "user", "content": "Order ID: 3554122874"}, {"role": "user", "content": "sorry seems the ID I entered was wrong"}, {"role": "user", "content": "Account ID: H9EVJOF0GD"}, {"role": "assistant", "content": "Thank you. Can you please spell your first and last name again for me?"}, {"role": "user", "content": "sure its Sanya Afzal"}, {"role": "assistant", "content": "Great! I've verified your identity."}, {"role": "assistant", "content": "Are you a Gold, Silver, or Bronze member?"}, {"role": "user", "content": "I am a Gold member"}, {"role": "assistant", "content": "Okay, our system indicates that you are actually a Silver member."}, {"role": "user", "content": "Really?"}, {"role": "user", "content": "are you sure?"}, {"role": "assistant", "content": "The system is going haywire right now. It finally verified that you are a Gold member. Sorry about that!"}, {"role": "user", "content": "Dont worry about it"}, {"role": "user", "content": "I understand"}, {"role": "assistant", "content": "You can definitely get an extension."}]
|
great
| 16 |
Customer name is sanya afzal. membership level is gold. phone number is (611) 390-3788. order ID is 3554122874. delivery address is 9658 1st ave newark, ca 71167.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "h9evjof0gd", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(611) 390-3788"}, "order": {"street_address": "9658 1st ave", "full_address": "9658 1st ave newark, ca 71167", "city": "newark", "order_id": "3554122874", "state": "ca", "zip_code": "71167"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, there. How may I help you today?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "So I signed for a premium membership program and I would like and extension because I dont have the money to pay for it now, is that possible?"}, {"role": "assistant", "content": "Okay, I can look into that for you. May I have your full name please?"}, {"role": "user", "content": "Thanks my name is Sanya Azfal"}, {"role": "assistant", "content": "Thank you, Ms. Azfal. May I have your Account ID and order ID?"}, {"role": "user", "content": "yes of course"}, {"role": "user", "content": "Account ID: H9EVJOF0GD"}, {"role": "user", "content": "Order ID: 35541228743"}, {"role": "assistant", "content": "The system is having difficulty verifying your identity."}, {"role": "user", "content": "Order ID: 3554122874"}, {"role": "user", "content": "sorry seems the ID I entered was wrong"}, {"role": "user", "content": "Account ID: H9EVJOF0GD"}, {"role": "assistant", "content": "Thank you. Can you please spell your first and last name again for me?"}, {"role": "user", "content": "sure its Sanya Afzal"}, {"role": "assistant", "content": "Great! I've verified your identity."}, {"role": "assistant", "content": "Are you a Gold, Silver, or Bronze member?"}, {"role": "user", "content": "I am a Gold member"}, {"role": "assistant", "content": "Okay, our system indicates that you are actually a Silver member."}, {"role": "user", "content": "Really?"}, {"role": "user", "content": "are you sure?"}, {"role": "assistant", "content": "The system is going haywire right now. It finally verified that you are a Gold member. Sorry about that!"}, {"role": "user", "content": "Dont worry about it"}, {"role": "user", "content": "I understand"}, {"role": "assistant", "content": "You can definitely get an extension."}, {"role": "user", "content": "great"}]
|
lets do that then
| 17 |
Customer name is sanya afzal. membership level is gold. phone number is (611) 390-3788. order ID is 3554122874. delivery address is 9658 1st ave newark, ca 71167.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "h9evjof0gd", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(611) 390-3788"}, "order": {"street_address": "9658 1st ave", "full_address": "9658 1st ave newark, ca 71167", "city": "newark", "order_id": "3554122874", "state": "ca", "zip_code": "71167"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, there. How may I help you today?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "So I signed for a premium membership program and I would like and extension because I dont have the money to pay for it now, is that possible?"}, {"role": "assistant", "content": "Okay, I can look into that for you. May I have your full name please?"}, {"role": "user", "content": "Thanks my name is Sanya Azfal"}, {"role": "assistant", "content": "Thank you, Ms. Azfal. May I have your Account ID and order ID?"}, {"role": "user", "content": "yes of course"}, {"role": "user", "content": "Account ID: H9EVJOF0GD"}, {"role": "user", "content": "Order ID: 35541228743"}, {"role": "assistant", "content": "The system is having difficulty verifying your identity."}, {"role": "user", "content": "Order ID: 3554122874"}, {"role": "user", "content": "sorry seems the ID I entered was wrong"}, {"role": "user", "content": "Account ID: H9EVJOF0GD"}, {"role": "assistant", "content": "Thank you. Can you please spell your first and last name again for me?"}, {"role": "user", "content": "sure its Sanya Afzal"}, {"role": "assistant", "content": "Great! I've verified your identity."}, {"role": "assistant", "content": "Are you a Gold, Silver, or Bronze member?"}, {"role": "user", "content": "I am a Gold member"}, {"role": "assistant", "content": "Okay, our system indicates that you are actually a Silver member."}, {"role": "user", "content": "Really?"}, {"role": "user", "content": "are you sure?"}, {"role": "assistant", "content": "The system is going haywire right now. It finally verified that you are a Gold member. Sorry about that!"}, {"role": "user", "content": "Dont worry about it"}, {"role": "user", "content": "I understand"}, {"role": "assistant", "content": "You can definitely get an extension."}, {"role": "user", "content": "great"}, {"role": "user", "content": "lets do that then"}]
|
those are great news
| 18 |
Customer name is sanya afzal. membership level is gold. phone number is (611) 390-3788. order ID is 3554122874. delivery address is 9658 1st ave newark, ca 71167.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "h9evjof0gd", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(611) 390-3788"}, "order": {"street_address": "9658 1st ave", "full_address": "9658 1st ave newark, ca 71167", "city": "newark", "order_id": "3554122874", "state": "ca", "zip_code": "71167"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, there. How may I help you today?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "So I signed for a premium membership program and I would like and extension because I dont have the money to pay for it now, is that possible?"}, {"role": "assistant", "content": "Okay, I can look into that for you. May I have your full name please?"}, {"role": "user", "content": "Thanks my name is Sanya Azfal"}, {"role": "assistant", "content": "Thank you, Ms. Azfal. May I have your Account ID and order ID?"}, {"role": "user", "content": "yes of course"}, {"role": "user", "content": "Account ID: H9EVJOF0GD"}, {"role": "user", "content": "Order ID: 35541228743"}, {"role": "assistant", "content": "The system is having difficulty verifying your identity."}, {"role": "user", "content": "Order ID: 3554122874"}, {"role": "user", "content": "sorry seems the ID I entered was wrong"}, {"role": "user", "content": "Account ID: H9EVJOF0GD"}, {"role": "assistant", "content": "Thank you. Can you please spell your first and last name again for me?"}, {"role": "user", "content": "sure its Sanya Afzal"}, {"role": "assistant", "content": "Great! I've verified your identity."}, {"role": "assistant", "content": "Are you a Gold, Silver, or Bronze member?"}, {"role": "user", "content": "I am a Gold member"}, {"role": "assistant", "content": "Okay, our system indicates that you are actually a Silver member."}, {"role": "user", "content": "Really?"}, {"role": "user", "content": "are you sure?"}, {"role": "assistant", "content": "The system is going haywire right now. It finally verified that you are a Gold member. Sorry about that!"}, {"role": "user", "content": "Dont worry about it"}, {"role": "user", "content": "I understand"}, {"role": "assistant", "content": "You can definitely get an extension."}, {"role": "user", "content": "great"}, {"role": "user", "content": "lets do that then"}, {"role": "user", "content": "those are great news"}, {"role": "assistant", "content": "I have extended it for you. I hope things get better for you. Is there anything else I can help you with?"}]
|
no that would be all
| 19 |
Customer name is sanya afzal. membership level is gold. phone number is (611) 390-3788. order ID is 3554122874. delivery address is 9658 1st ave newark, ca 71167.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "h9evjof0gd", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(611) 390-3788"}, "order": {"street_address": "9658 1st ave", "full_address": "9658 1st ave newark, ca 71167", "city": "newark", "order_id": "3554122874", "state": "ca", "zip_code": "71167"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, there. How may I help you today?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "So I signed for a premium membership program and I would like and extension because I dont have the money to pay for it now, is that possible?"}, {"role": "assistant", "content": "Okay, I can look into that for you. May I have your full name please?"}, {"role": "user", "content": "Thanks my name is Sanya Azfal"}, {"role": "assistant", "content": "Thank you, Ms. Azfal. May I have your Account ID and order ID?"}, {"role": "user", "content": "yes of course"}, {"role": "user", "content": "Account ID: H9EVJOF0GD"}, {"role": "user", "content": "Order ID: 35541228743"}, {"role": "assistant", "content": "The system is having difficulty verifying your identity."}, {"role": "user", "content": "Order ID: 3554122874"}, {"role": "user", "content": "sorry seems the ID I entered was wrong"}, {"role": "user", "content": "Account ID: H9EVJOF0GD"}, {"role": "assistant", "content": "Thank you. Can you please spell your first and last name again for me?"}, {"role": "user", "content": "sure its Sanya Afzal"}, {"role": "assistant", "content": "Great! I've verified your identity."}, {"role": "assistant", "content": "Are you a Gold, Silver, or Bronze member?"}, {"role": "user", "content": "I am a Gold member"}, {"role": "assistant", "content": "Okay, our system indicates that you are actually a Silver member."}, {"role": "user", "content": "Really?"}, {"role": "user", "content": "are you sure?"}, {"role": "assistant", "content": "The system is going haywire right now. It finally verified that you are a Gold member. Sorry about that!"}, {"role": "user", "content": "Dont worry about it"}, {"role": "user", "content": "I understand"}, {"role": "assistant", "content": "You can definitely get an extension."}, {"role": "user", "content": "great"}, {"role": "user", "content": "lets do that then"}, {"role": "user", "content": "those are great news"}, {"role": "assistant", "content": "I have extended it for you. I hope things get better for you. Is there anything else I can help you with?"}, {"role": "user", "content": "no that would be all"}]
|
thanks
| 20 |
Customer name is joseph banter. membership level is gold. phone number is (020) 327-1368. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 8723 lexington ave newark, mi 88624.
|
storewide_query: pricing_1
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "gold", "phone": "(020) 327-1368"}, "order": {"street_address": "8723 lexington ave", "full_address": "8723 lexington ave newark, mi 88624", "city": "newark", "num_products": "3", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "state": "mi", "zip_code": "88624"}, "product": {"names": ["calvin_klein jacket", "calvin_klein boots", "tommy_hilfiger shirt"], "amounts": [89, 94, 79]}, "flow": "storewide_query", "subflow": "pricing_1"}, "total_dialogue_turns": 13, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_1", "customer_name": "joseph banter", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello. How can i help you today?"}]
|
Hi there. I would like to know if it's possible to have my items gift wrapped?
| 1 |
Customer name is joseph banter. membership level is gold. phone number is (020) 327-1368. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 8723 lexington ave newark, mi 88624.
|
storewide_query: pricing_1
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "gold", "phone": "(020) 327-1368"}, "order": {"street_address": "8723 lexington ave", "full_address": "8723 lexington ave newark, mi 88624", "city": "newark", "num_products": "3", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "state": "mi", "zip_code": "88624"}, "product": {"names": ["calvin_klein jacket", "calvin_klein boots", "tommy_hilfiger shirt"], "amounts": [89, 94, 79]}, "flow": "storewide_query", "subflow": "pricing_1"}, "total_dialogue_turns": 13, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_1", "customer_name": "joseph banter", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello. How can i help you today?"}, {"role": "user", "content": "Hi there. I would like to know if it's possible to have my items gift wrapped?"}, {"role": "assistant", "content": "I'd be more than happy to look into that for you give me just one moment"}]
|
okay
| 2 |
Customer name is joseph banter. membership level is gold. phone number is (020) 327-1368. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 8723 lexington ave newark, mi 88624.
|
storewide_query: pricing_1
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "gold", "phone": "(020) 327-1368"}, "order": {"street_address": "8723 lexington ave", "full_address": "8723 lexington ave newark, mi 88624", "city": "newark", "num_products": "3", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "state": "mi", "zip_code": "88624"}, "product": {"names": ["calvin_klein jacket", "calvin_klein boots", "tommy_hilfiger shirt"], "amounts": [89, 94, 79]}, "flow": "storewide_query", "subflow": "pricing_1"}, "total_dialogue_turns": 13, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_1", "customer_name": "joseph banter", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello. How can i help you today?"}, {"role": "user", "content": "Hi there. I would like to know if it's possible to have my items gift wrapped?"}, {"role": "assistant", "content": "I'd be more than happy to look into that for you give me just one moment"}, {"role": "user", "content": "okay"}, {"role": "assistant", "content": "We do offer gift wrapping but it does cost $4.99 per item"}]
|
Okay and the size of an item doesn't affect the cost right?
| 3 |
Customer name is joseph banter. membership level is gold. phone number is (020) 327-1368. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 8723 lexington ave newark, mi 88624.
|
storewide_query: pricing_1
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "gold", "phone": "(020) 327-1368"}, "order": {"street_address": "8723 lexington ave", "full_address": "8723 lexington ave newark, mi 88624", "city": "newark", "num_products": "3", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "state": "mi", "zip_code": "88624"}, "product": {"names": ["calvin_klein jacket", "calvin_klein boots", "tommy_hilfiger shirt"], "amounts": [89, 94, 79]}, "flow": "storewide_query", "subflow": "pricing_1"}, "total_dialogue_turns": 13, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_1", "customer_name": "joseph banter", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello. How can i help you today?"}, {"role": "user", "content": "Hi there. I would like to know if it's possible to have my items gift wrapped?"}, {"role": "assistant", "content": "I'd be more than happy to look into that for you give me just one moment"}, {"role": "user", "content": "okay"}, {"role": "assistant", "content": "We do offer gift wrapping but it does cost $4.99 per item"}, {"role": "user", "content": "Okay and the size of an item doesn't affect the cost right?"}, {"role": "assistant", "content": "Correct. It's a flat fee regardless of the size of the item."}]
|
Oh great. my Bestie's birthday is coming up, that's th reason for my questions. Thanks
| 4 |
Customer name is joseph banter. membership level is gold. phone number is (020) 327-1368. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 8723 lexington ave newark, mi 88624.
|
storewide_query: pricing_1
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "gold", "phone": "(020) 327-1368"}, "order": {"street_address": "8723 lexington ave", "full_address": "8723 lexington ave newark, mi 88624", "city": "newark", "num_products": "3", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "state": "mi", "zip_code": "88624"}, "product": {"names": ["calvin_klein jacket", "calvin_klein boots", "tommy_hilfiger shirt"], "amounts": [89, 94, 79]}, "flow": "storewide_query", "subflow": "pricing_1"}, "total_dialogue_turns": 13, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_1", "customer_name": "joseph banter", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello. How can i help you today?"}, {"role": "user", "content": "Hi there. I would like to know if it's possible to have my items gift wrapped?"}, {"role": "assistant", "content": "I'd be more than happy to look into that for you give me just one moment"}, {"role": "user", "content": "okay"}, {"role": "assistant", "content": "We do offer gift wrapping but it does cost $4.99 per item"}, {"role": "user", "content": "Okay and the size of an item doesn't affect the cost right?"}, {"role": "assistant", "content": "Correct. It's a flat fee regardless of the size of the item."}, {"role": "user", "content": "Oh great. my Bestie's birthday is coming up, that's th reason for my questions. Thanks"}, {"role": "assistant", "content": "No problem. is there anything else I can do for you today?"}]
|
No. that's all
| 5 |
Customer name is chloe zhang. membership level is gold. phone number is (974) 518-1852. order ID is 7823615817. delivery address is 9093 primrose ave raleigh, wa 83749.
|
subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "q4hrvddmya", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(974) 518-1852"}, "order": {"street_address": "9093 primrose ave", "full_address": "9093 primrose ave raleigh, wa 83749", "city": "raleigh", "order_id": "7823615817", "state": "wa", "zip_code": "83749"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, thanks for contacting Acme. How can I help you?"}]
|
Hi, I have a question regarding my account
| 1 |
Customer name is chloe zhang. membership level is gold. phone number is (974) 518-1852. order ID is 7823615817. delivery address is 9093 primrose ave raleigh, wa 83749.
|
subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "q4hrvddmya", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(974) 518-1852"}, "order": {"street_address": "9093 primrose ave", "full_address": "9093 primrose ave raleigh, wa 83749", "city": "raleigh", "order_id": "7823615817", "state": "wa", "zip_code": "83749"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, thanks for contacting Acme. How can I help you?"}, {"role": "user", "content": "Hi, I have a question regarding my account"}]
|
I think my membership is going to expire soon and wanted to see what options I have to renew it?
| 2 |
Customer name is chloe zhang. membership level is gold. phone number is (974) 518-1852. order ID is 7823615817. delivery address is 9093 primrose ave raleigh, wa 83749.
|
subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "q4hrvddmya", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(974) 518-1852"}, "order": {"street_address": "9093 primrose ave", "full_address": "9093 primrose ave raleigh, wa 83749", "city": "raleigh", "order_id": "7823615817", "state": "wa", "zip_code": "83749"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, thanks for contacting Acme. How can I help you?"}, {"role": "user", "content": "Hi, I have a question regarding my account"}, {"role": "user", "content": "I think my membership is going to expire soon and wanted to see what options I have to renew it?"}, {"role": "assistant", "content": "Sure, I can find that out for you. Can I get your name please?"}]
|
it's chloe zhang
| 3 |
Customer name is chloe zhang. membership level is gold. phone number is (974) 518-1852. order ID is 7823615817. delivery address is 9093 primrose ave raleigh, wa 83749.
|
subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "q4hrvddmya", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(974) 518-1852"}, "order": {"street_address": "9093 primrose ave", "full_address": "9093 primrose ave raleigh, wa 83749", "city": "raleigh", "order_id": "7823615817", "state": "wa", "zip_code": "83749"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, thanks for contacting Acme. How can I help you?"}, {"role": "user", "content": "Hi, I have a question regarding my account"}, {"role": "user", "content": "I think my membership is going to expire soon and wanted to see what options I have to renew it?"}, {"role": "assistant", "content": "Sure, I can find that out for you. Can I get your name please?"}, {"role": "user", "content": "it's chloe zhang"}, {"role": "assistant", "content": "Thanks Chloe."}, {"role": "assistant", "content": "So were you wanting to renew your subscription?"}]
|
yes
| 4 |
Customer name is chloe zhang. membership level is gold. phone number is (974) 518-1852. order ID is 7823615817. delivery address is 9093 primrose ave raleigh, wa 83749.
|
subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "q4hrvddmya", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(974) 518-1852"}, "order": {"street_address": "9093 primrose ave", "full_address": "9093 primrose ave raleigh, wa 83749", "city": "raleigh", "order_id": "7823615817", "state": "wa", "zip_code": "83749"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, thanks for contacting Acme. How can I help you?"}, {"role": "user", "content": "Hi, I have a question regarding my account"}, {"role": "user", "content": "I think my membership is going to expire soon and wanted to see what options I have to renew it?"}, {"role": "assistant", "content": "Sure, I can find that out for you. Can I get your name please?"}, {"role": "user", "content": "it's chloe zhang"}, {"role": "assistant", "content": "Thanks Chloe."}, {"role": "assistant", "content": "So were you wanting to renew your subscription?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Or just an inquiry?"}]
|
I wanted to know what kind of options I have to pay for it
| 5 |
Customer name is chloe zhang. membership level is gold. phone number is (974) 518-1852. order ID is 7823615817. delivery address is 9093 primrose ave raleigh, wa 83749.
|
subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "q4hrvddmya", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(974) 518-1852"}, "order": {"street_address": "9093 primrose ave", "full_address": "9093 primrose ave raleigh, wa 83749", "city": "raleigh", "order_id": "7823615817", "state": "wa", "zip_code": "83749"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, thanks for contacting Acme. How can I help you?"}, {"role": "user", "content": "Hi, I have a question regarding my account"}, {"role": "user", "content": "I think my membership is going to expire soon and wanted to see what options I have to renew it?"}, {"role": "assistant", "content": "Sure, I can find that out for you. Can I get your name please?"}, {"role": "user", "content": "it's chloe zhang"}, {"role": "assistant", "content": "Thanks Chloe."}, {"role": "assistant", "content": "So were you wanting to renew your subscription?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Or just an inquiry?"}, {"role": "user", "content": "I wanted to know what kind of options I have to pay for it"}, {"role": "assistant", "content": "Sure, give me one moment."}]
|
ok
| 6 |
Customer name is chloe zhang. membership level is gold. phone number is (974) 518-1852. order ID is 7823615817. delivery address is 9093 primrose ave raleigh, wa 83749.
|
subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "q4hrvddmya", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(974) 518-1852"}, "order": {"street_address": "9093 primrose ave", "full_address": "9093 primrose ave raleigh, wa 83749", "city": "raleigh", "order_id": "7823615817", "state": "wa", "zip_code": "83749"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, thanks for contacting Acme. How can I help you?"}, {"role": "user", "content": "Hi, I have a question regarding my account"}, {"role": "user", "content": "I think my membership is going to expire soon and wanted to see what options I have to renew it?"}, {"role": "assistant", "content": "Sure, I can find that out for you. Can I get your name please?"}, {"role": "user", "content": "it's chloe zhang"}, {"role": "assistant", "content": "Thanks Chloe."}, {"role": "assistant", "content": "So were you wanting to renew your subscription?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Or just an inquiry?"}, {"role": "user", "content": "I wanted to know what kind of options I have to pay for it"}, {"role": "assistant", "content": "Sure, give me one moment."}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "It looks like you can pay using your credit card. Is that ok?"}]
|
ok
| 7 |
Customer name is chloe zhang. membership level is gold. phone number is (974) 518-1852. order ID is 7823615817. delivery address is 9093 primrose ave raleigh, wa 83749.
|
subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "q4hrvddmya", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(974) 518-1852"}, "order": {"street_address": "9093 primrose ave", "full_address": "9093 primrose ave raleigh, wa 83749", "city": "raleigh", "order_id": "7823615817", "state": "wa", "zip_code": "83749"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, thanks for contacting Acme. How can I help you?"}, {"role": "user", "content": "Hi, I have a question regarding my account"}, {"role": "user", "content": "I think my membership is going to expire soon and wanted to see what options I have to renew it?"}, {"role": "assistant", "content": "Sure, I can find that out for you. Can I get your name please?"}, {"role": "user", "content": "it's chloe zhang"}, {"role": "assistant", "content": "Thanks Chloe."}, {"role": "assistant", "content": "So were you wanting to renew your subscription?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Or just an inquiry?"}, {"role": "user", "content": "I wanted to know what kind of options I have to pay for it"}, {"role": "assistant", "content": "Sure, give me one moment."}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "It looks like you can pay using your credit card. Is that ok?"}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "Can I get your account and order ID?"}]
|
account is Q4HRVDDMYA
| 8 |
Customer name is chloe zhang. membership level is gold. phone number is (974) 518-1852. order ID is 7823615817. delivery address is 9093 primrose ave raleigh, wa 83749.
|
subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "q4hrvddmya", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(974) 518-1852"}, "order": {"street_address": "9093 primrose ave", "full_address": "9093 primrose ave raleigh, wa 83749", "city": "raleigh", "order_id": "7823615817", "state": "wa", "zip_code": "83749"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, thanks for contacting Acme. How can I help you?"}, {"role": "user", "content": "Hi, I have a question regarding my account"}, {"role": "user", "content": "I think my membership is going to expire soon and wanted to see what options I have to renew it?"}, {"role": "assistant", "content": "Sure, I can find that out for you. Can I get your name please?"}, {"role": "user", "content": "it's chloe zhang"}, {"role": "assistant", "content": "Thanks Chloe."}, {"role": "assistant", "content": "So were you wanting to renew your subscription?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Or just an inquiry?"}, {"role": "user", "content": "I wanted to know what kind of options I have to pay for it"}, {"role": "assistant", "content": "Sure, give me one moment."}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "It looks like you can pay using your credit card. Is that ok?"}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "Can I get your account and order ID?"}, {"role": "user", "content": "account is Q4HRVDDMYA"}]
|
Order ID is 7823615817
| 9 |
Customer name is chloe zhang. membership level is gold. phone number is (974) 518-1852. order ID is 7823615817. delivery address is 9093 primrose ave raleigh, wa 83749.
|
subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "q4hrvddmya", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(974) 518-1852"}, "order": {"street_address": "9093 primrose ave", "full_address": "9093 primrose ave raleigh, wa 83749", "city": "raleigh", "order_id": "7823615817", "state": "wa", "zip_code": "83749"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, thanks for contacting Acme. How can I help you?"}, {"role": "user", "content": "Hi, I have a question regarding my account"}, {"role": "user", "content": "I think my membership is going to expire soon and wanted to see what options I have to renew it?"}, {"role": "assistant", "content": "Sure, I can find that out for you. Can I get your name please?"}, {"role": "user", "content": "it's chloe zhang"}, {"role": "assistant", "content": "Thanks Chloe."}, {"role": "assistant", "content": "So were you wanting to renew your subscription?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Or just an inquiry?"}, {"role": "user", "content": "I wanted to know what kind of options I have to pay for it"}, {"role": "assistant", "content": "Sure, give me one moment."}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "It looks like you can pay using your credit card. Is that ok?"}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "Can I get your account and order ID?"}, {"role": "user", "content": "account is Q4HRVDDMYA"}, {"role": "user", "content": "Order ID is 7823615817"}, {"role": "assistant", "content": "Ok, so the cost of a year subscription is $99. How much did you want to pay today?"}]
|
I'll pay the full amount but I don't have my credit card with me here.
| 10 |
Customer name is chloe zhang. membership level is gold. phone number is (974) 518-1852. order ID is 7823615817. delivery address is 9093 primrose ave raleigh, wa 83749.
|
subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "q4hrvddmya", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(974) 518-1852"}, "order": {"street_address": "9093 primrose ave", "full_address": "9093 primrose ave raleigh, wa 83749", "city": "raleigh", "order_id": "7823615817", "state": "wa", "zip_code": "83749"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, thanks for contacting Acme. How can I help you?"}, {"role": "user", "content": "Hi, I have a question regarding my account"}, {"role": "user", "content": "I think my membership is going to expire soon and wanted to see what options I have to renew it?"}, {"role": "assistant", "content": "Sure, I can find that out for you. Can I get your name please?"}, {"role": "user", "content": "it's chloe zhang"}, {"role": "assistant", "content": "Thanks Chloe."}, {"role": "assistant", "content": "So were you wanting to renew your subscription?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Or just an inquiry?"}, {"role": "user", "content": "I wanted to know what kind of options I have to pay for it"}, {"role": "assistant", "content": "Sure, give me one moment."}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "It looks like you can pay using your credit card. Is that ok?"}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "Can I get your account and order ID?"}, {"role": "user", "content": "account is Q4HRVDDMYA"}, {"role": "user", "content": "Order ID is 7823615817"}, {"role": "assistant", "content": "Ok, so the cost of a year subscription is $99. How much did you want to pay today?"}, {"role": "user", "content": "I'll pay the full amount but I don't have my credit card with me here."}]
|
Can I log in later and pay it online?
| 11 |
Customer name is chloe zhang. membership level is gold. phone number is (974) 518-1852. order ID is 7823615817. delivery address is 9093 primrose ave raleigh, wa 83749.
|
subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "q4hrvddmya", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(974) 518-1852"}, "order": {"street_address": "9093 primrose ave", "full_address": "9093 primrose ave raleigh, wa 83749", "city": "raleigh", "order_id": "7823615817", "state": "wa", "zip_code": "83749"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, thanks for contacting Acme. How can I help you?"}, {"role": "user", "content": "Hi, I have a question regarding my account"}, {"role": "user", "content": "I think my membership is going to expire soon and wanted to see what options I have to renew it?"}, {"role": "assistant", "content": "Sure, I can find that out for you. Can I get your name please?"}, {"role": "user", "content": "it's chloe zhang"}, {"role": "assistant", "content": "Thanks Chloe."}, {"role": "assistant", "content": "So were you wanting to renew your subscription?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Or just an inquiry?"}, {"role": "user", "content": "I wanted to know what kind of options I have to pay for it"}, {"role": "assistant", "content": "Sure, give me one moment."}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "It looks like you can pay using your credit card. Is that ok?"}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "Can I get your account and order ID?"}, {"role": "user", "content": "account is Q4HRVDDMYA"}, {"role": "user", "content": "Order ID is 7823615817"}, {"role": "assistant", "content": "Ok, so the cost of a year subscription is $99. How much did you want to pay today?"}, {"role": "user", "content": "I'll pay the full amount but I don't have my credit card with me here."}, {"role": "user", "content": "Can I log in later and pay it online?"}, {"role": "assistant", "content": "That's not a problem, we can use the credit card number on your account."}]
|
ok that's cool
| 12 |
Customer name is chloe zhang. membership level is gold. phone number is (974) 518-1852. order ID is 7823615817. delivery address is 9093 primrose ave raleigh, wa 83749.
|
subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "q4hrvddmya", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(974) 518-1852"}, "order": {"street_address": "9093 primrose ave", "full_address": "9093 primrose ave raleigh, wa 83749", "city": "raleigh", "order_id": "7823615817", "state": "wa", "zip_code": "83749"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, thanks for contacting Acme. How can I help you?"}, {"role": "user", "content": "Hi, I have a question regarding my account"}, {"role": "user", "content": "I think my membership is going to expire soon and wanted to see what options I have to renew it?"}, {"role": "assistant", "content": "Sure, I can find that out for you. Can I get your name please?"}, {"role": "user", "content": "it's chloe zhang"}, {"role": "assistant", "content": "Thanks Chloe."}, {"role": "assistant", "content": "So were you wanting to renew your subscription?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Or just an inquiry?"}, {"role": "user", "content": "I wanted to know what kind of options I have to pay for it"}, {"role": "assistant", "content": "Sure, give me one moment."}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "It looks like you can pay using your credit card. Is that ok?"}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "Can I get your account and order ID?"}, {"role": "user", "content": "account is Q4HRVDDMYA"}, {"role": "user", "content": "Order ID is 7823615817"}, {"role": "assistant", "content": "Ok, so the cost of a year subscription is $99. How much did you want to pay today?"}, {"role": "user", "content": "I'll pay the full amount but I don't have my credit card with me here."}, {"role": "user", "content": "Can I log in later and pay it online?"}, {"role": "assistant", "content": "That's not a problem, we can use the credit card number on your account."}, {"role": "user", "content": "ok that's cool"}, {"role": "assistant", "content": "Alright, your subscription has been renewed. Is there anything else I can help you out with today?"}]
|
no that was it. thanks for your help!
| 13 |
Customer name is david williams. membership level is silver. phone number is (628) 594-7875. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 9427 1st ave monterey, wa 61689.
|
single_item_query: jeans_how_1
|
{"scenario": {"personal": {"customer_name": "david williams", "member_level": "silver", "phone": "(628) 594-7875"}, "order": {"street_address": "9427 1st ave", "full_address": "9427 1st ave monterey, wa 61689", "city": "monterey", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "wa", "zip_code": "61689"}, "product": {"names": ["guess jeans"], "amounts": [69]}, "flow": "single_item_query", "subflow": "jeans_how_1"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_how_1", "customer_name": "david williams", "member_level": "silver"}
|
[]
|
Hello
| 1 |
Customer name is david williams. membership level is silver. phone number is (628) 594-7875. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 9427 1st ave monterey, wa 61689.
|
single_item_query: jeans_how_1
|
{"scenario": {"personal": {"customer_name": "david williams", "member_level": "silver", "phone": "(628) 594-7875"}, "order": {"street_address": "9427 1st ave", "full_address": "9427 1st ave monterey, wa 61689", "city": "monterey", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "wa", "zip_code": "61689"}, "product": {"names": ["guess jeans"], "amounts": [69]}, "flow": "single_item_query", "subflow": "jeans_how_1"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_how_1", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "user", "content": "Hello"}, {"role": "assistant", "content": "Hi, how can I help you?"}]
|
I have a questions about these jeans on your site. I am a gardener and I do lots of yard work, so if I buy the jeans I might get stains on them at my job. Do you know how to remove a grass stain from the jeans?
| 2 |
Customer name is david williams. membership level is silver. phone number is (628) 594-7875. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 9427 1st ave monterey, wa 61689.
|
single_item_query: jeans_how_1
|
{"scenario": {"personal": {"customer_name": "david williams", "member_level": "silver", "phone": "(628) 594-7875"}, "order": {"street_address": "9427 1st ave", "full_address": "9427 1st ave monterey, wa 61689", "city": "monterey", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "wa", "zip_code": "61689"}, "product": {"names": ["guess jeans"], "amounts": [69]}, "flow": "single_item_query", "subflow": "jeans_how_1"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_how_1", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "user", "content": "Hello"}, {"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "I have a questions about these jeans on your site. I am a gardener and I do lots of yard work, so if I buy the jeans I might get stains on them at my job. Do you know how to remove a grass stain from the jeans?"}]
|
I am talking about the $69 Guess jeans on your site
| 3 |
Customer name is david williams. membership level is silver. phone number is (628) 594-7875. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 9427 1st ave monterey, wa 61689.
|
single_item_query: jeans_how_1
|
{"scenario": {"personal": {"customer_name": "david williams", "member_level": "silver", "phone": "(628) 594-7875"}, "order": {"street_address": "9427 1st ave", "full_address": "9427 1st ave monterey, wa 61689", "city": "monterey", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "wa", "zip_code": "61689"}, "product": {"names": ["guess jeans"], "amounts": [69]}, "flow": "single_item_query", "subflow": "jeans_how_1"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_how_1", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "user", "content": "Hello"}, {"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "I have a questions about these jeans on your site. I am a gardener and I do lots of yard work, so if I buy the jeans I might get stains on them at my job. Do you know how to remove a grass stain from the jeans?"}, {"role": "user", "content": "I am talking about the $69 Guess jeans on your site"}, {"role": "assistant", "content": "Okay, let me check on that for you."}, {"role": "assistant", "content": "If you get grass stains on those Guess jeans, just soak a sponge in white vinegar and dab it on the stain. Dry it with paper towels and repeat if you need to."}, {"role": "assistant", "content": "The color can be preserved by reversing the jeans and doing your laundry as usual, with cold water."}]
|
Oh okay
| 4 |
Customer name is david williams. membership level is silver. phone number is (628) 594-7875. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 9427 1st ave monterey, wa 61689.
|
single_item_query: jeans_how_1
|
{"scenario": {"personal": {"customer_name": "david williams", "member_level": "silver", "phone": "(628) 594-7875"}, "order": {"street_address": "9427 1st ave", "full_address": "9427 1st ave monterey, wa 61689", "city": "monterey", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "wa", "zip_code": "61689"}, "product": {"names": ["guess jeans"], "amounts": [69]}, "flow": "single_item_query", "subflow": "jeans_how_1"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_how_1", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "user", "content": "Hello"}, {"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "I have a questions about these jeans on your site. I am a gardener and I do lots of yard work, so if I buy the jeans I might get stains on them at my job. Do you know how to remove a grass stain from the jeans?"}, {"role": "user", "content": "I am talking about the $69 Guess jeans on your site"}, {"role": "assistant", "content": "Okay, let me check on that for you."}, {"role": "assistant", "content": "If you get grass stains on those Guess jeans, just soak a sponge in white vinegar and dab it on the stain. Dry it with paper towels and repeat if you need to."}, {"role": "assistant", "content": "The color can be preserved by reversing the jeans and doing your laundry as usual, with cold water."}, {"role": "user", "content": "Oh okay"}, {"role": "assistant", "content": "Is there anything else you would like to know?"}]
|
That doesn't sound too difficult.
| 5 |
Customer name is david williams. membership level is silver. phone number is (628) 594-7875. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 9427 1st ave monterey, wa 61689.
|
single_item_query: jeans_how_1
|
{"scenario": {"personal": {"customer_name": "david williams", "member_level": "silver", "phone": "(628) 594-7875"}, "order": {"street_address": "9427 1st ave", "full_address": "9427 1st ave monterey, wa 61689", "city": "monterey", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "wa", "zip_code": "61689"}, "product": {"names": ["guess jeans"], "amounts": [69]}, "flow": "single_item_query", "subflow": "jeans_how_1"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_how_1", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "user", "content": "Hello"}, {"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "I have a questions about these jeans on your site. I am a gardener and I do lots of yard work, so if I buy the jeans I might get stains on them at my job. Do you know how to remove a grass stain from the jeans?"}, {"role": "user", "content": "I am talking about the $69 Guess jeans on your site"}, {"role": "assistant", "content": "Okay, let me check on that for you."}, {"role": "assistant", "content": "If you get grass stains on those Guess jeans, just soak a sponge in white vinegar and dab it on the stain. Dry it with paper towels and repeat if you need to."}, {"role": "assistant", "content": "The color can be preserved by reversing the jeans and doing your laundry as usual, with cold water."}, {"role": "user", "content": "Oh okay"}, {"role": "assistant", "content": "Is there anything else you would like to know?"}, {"role": "user", "content": "That doesn't sound too difficult."}]
|
I think I'm going to get the jeans! They will work for my job
| 6 |
Customer name is david williams. membership level is silver. phone number is (628) 594-7875. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 9427 1st ave monterey, wa 61689.
|
single_item_query: jeans_how_1
|
{"scenario": {"personal": {"customer_name": "david williams", "member_level": "silver", "phone": "(628) 594-7875"}, "order": {"street_address": "9427 1st ave", "full_address": "9427 1st ave monterey, wa 61689", "city": "monterey", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "wa", "zip_code": "61689"}, "product": {"names": ["guess jeans"], "amounts": [69]}, "flow": "single_item_query", "subflow": "jeans_how_1"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_how_1", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "user", "content": "Hello"}, {"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "I have a questions about these jeans on your site. I am a gardener and I do lots of yard work, so if I buy the jeans I might get stains on them at my job. Do you know how to remove a grass stain from the jeans?"}, {"role": "user", "content": "I am talking about the $69 Guess jeans on your site"}, {"role": "assistant", "content": "Okay, let me check on that for you."}, {"role": "assistant", "content": "If you get grass stains on those Guess jeans, just soak a sponge in white vinegar and dab it on the stain. Dry it with paper towels and repeat if you need to."}, {"role": "assistant", "content": "The color can be preserved by reversing the jeans and doing your laundry as usual, with cold water."}, {"role": "user", "content": "Oh okay"}, {"role": "assistant", "content": "Is there anything else you would like to know?"}, {"role": "user", "content": "That doesn't sound too difficult."}, {"role": "user", "content": "I think I'm going to get the jeans! They will work for my job"}]
|
No, that was it
| 7 |
Customer name is david williams. membership level is silver. phone number is (628) 594-7875. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 9427 1st ave monterey, wa 61689.
|
single_item_query: jeans_how_1
|
{"scenario": {"personal": {"customer_name": "david williams", "member_level": "silver", "phone": "(628) 594-7875"}, "order": {"street_address": "9427 1st ave", "full_address": "9427 1st ave monterey, wa 61689", "city": "monterey", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "wa", "zip_code": "61689"}, "product": {"names": ["guess jeans"], "amounts": [69]}, "flow": "single_item_query", "subflow": "jeans_how_1"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_how_1", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "user", "content": "Hello"}, {"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "I have a questions about these jeans on your site. I am a gardener and I do lots of yard work, so if I buy the jeans I might get stains on them at my job. Do you know how to remove a grass stain from the jeans?"}, {"role": "user", "content": "I am talking about the $69 Guess jeans on your site"}, {"role": "assistant", "content": "Okay, let me check on that for you."}, {"role": "assistant", "content": "If you get grass stains on those Guess jeans, just soak a sponge in white vinegar and dab it on the stain. Dry it with paper towels and repeat if you need to."}, {"role": "assistant", "content": "The color can be preserved by reversing the jeans and doing your laundry as usual, with cold water."}, {"role": "user", "content": "Oh okay"}, {"role": "assistant", "content": "Is there anything else you would like to know?"}, {"role": "user", "content": "That doesn't sound too difficult."}, {"role": "user", "content": "I think I'm going to get the jeans! They will work for my job"}, {"role": "user", "content": "No, that was it"}, {"role": "assistant", "content": "Great, hope your gardening goes well."}]
|
Thank you!
| 8 |
Customer name is albert sanders. membership level is guest. phone number is (285) 964-3890. order ID is 8347130714. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. payment method is paypal. delivery address is 6143 1st ave raleigh, wa 42310.
|
order_issue: status_payment_method
|
{"scenario": {"personal": {"account_id": "2un7fukm3v", "customer_name": "albert sanders", "member_level": "guest", "phone": "(285) 964-3890"}, "order": {"street_address": "6143 1st ave", "full_address": "6143 1st ave raleigh, wa 42310", "city": "raleigh", "num_products": "1", "order_id": "8347130714", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "shipping_status": "out for delivery", "state": "wa", "zip_code": "42310"}, "product": {"names": ["calvin_klein jacket"], "amounts": [84]}, "flow": "order_issue", "subflow": "status_payment_method"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_payment_method", "customer_name": "albert sanders", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeBrands."}, {"role": "assistant", "content": "How can I help today?"}]
|
hi i would like to check the status of an order i think my payment might have bben wrong
| 1 |
Customer name is albert sanders. membership level is guest. phone number is (285) 964-3890. order ID is 8347130714. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. payment method is paypal. delivery address is 6143 1st ave raleigh, wa 42310.
|
order_issue: status_payment_method
|
{"scenario": {"personal": {"account_id": "2un7fukm3v", "customer_name": "albert sanders", "member_level": "guest", "phone": "(285) 964-3890"}, "order": {"street_address": "6143 1st ave", "full_address": "6143 1st ave raleigh, wa 42310", "city": "raleigh", "num_products": "1", "order_id": "8347130714", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "shipping_status": "out for delivery", "state": "wa", "zip_code": "42310"}, "product": {"names": ["calvin_klein jacket"], "amounts": [84]}, "flow": "order_issue", "subflow": "status_payment_method"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_payment_method", "customer_name": "albert sanders", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeBrands."}, {"role": "assistant", "content": "How can I help today?"}, {"role": "user", "content": "hi i would like to check the status of an order i think my payment might have bben wrong"}, {"role": "assistant", "content": "Sure, I can help check that for you."}, {"role": "assistant", "content": "Can I have your full name and account ID please?"}]
|
my name is albert sanders and my ID is 2UN7FUKM3V
| 2 |
Customer name is albert sanders. membership level is guest. phone number is (285) 964-3890. order ID is 8347130714. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. payment method is paypal. delivery address is 6143 1st ave raleigh, wa 42310.
|
order_issue: status_payment_method
|
{"scenario": {"personal": {"account_id": "2un7fukm3v", "customer_name": "albert sanders", "member_level": "guest", "phone": "(285) 964-3890"}, "order": {"street_address": "6143 1st ave", "full_address": "6143 1st ave raleigh, wa 42310", "city": "raleigh", "num_products": "1", "order_id": "8347130714", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "shipping_status": "out for delivery", "state": "wa", "zip_code": "42310"}, "product": {"names": ["calvin_klein jacket"], "amounts": [84]}, "flow": "order_issue", "subflow": "status_payment_method"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_payment_method", "customer_name": "albert sanders", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeBrands."}, {"role": "assistant", "content": "How can I help today?"}, {"role": "user", "content": "hi i would like to check the status of an order i think my payment might have bben wrong"}, {"role": "assistant", "content": "Sure, I can help check that for you."}, {"role": "assistant", "content": "Can I have your full name and account ID please?"}, {"role": "user", "content": "my name is albert sanders and my ID is 2UN7FUKM3V"}, {"role": "assistant", "content": "Thank you Albert, can I also have your order ID?"}]
|
8347130714
| 3 |
Customer name is albert sanders. membership level is guest. phone number is (285) 964-3890. order ID is 8347130714. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. payment method is paypal. delivery address is 6143 1st ave raleigh, wa 42310.
|
order_issue: status_payment_method
|
{"scenario": {"personal": {"account_id": "2un7fukm3v", "customer_name": "albert sanders", "member_level": "guest", "phone": "(285) 964-3890"}, "order": {"street_address": "6143 1st ave", "full_address": "6143 1st ave raleigh, wa 42310", "city": "raleigh", "num_products": "1", "order_id": "8347130714", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "shipping_status": "out for delivery", "state": "wa", "zip_code": "42310"}, "product": {"names": ["calvin_klein jacket"], "amounts": [84]}, "flow": "order_issue", "subflow": "status_payment_method"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_payment_method", "customer_name": "albert sanders", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeBrands."}, {"role": "assistant", "content": "How can I help today?"}, {"role": "user", "content": "hi i would like to check the status of an order i think my payment might have bben wrong"}, {"role": "assistant", "content": "Sure, I can help check that for you."}, {"role": "assistant", "content": "Can I have your full name and account ID please?"}, {"role": "user", "content": "my name is albert sanders and my ID is 2UN7FUKM3V"}, {"role": "assistant", "content": "Thank you Albert, can I also have your order ID?"}, {"role": "user", "content": "8347130714"}, {"role": "assistant", "content": "And do you have the shipping status of that order?"}]
|
it says out for delivery
| 4 |
Customer name is albert sanders. membership level is guest. phone number is (285) 964-3890. order ID is 8347130714. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. payment method is paypal. delivery address is 6143 1st ave raleigh, wa 42310.
|
order_issue: status_payment_method
|
{"scenario": {"personal": {"account_id": "2un7fukm3v", "customer_name": "albert sanders", "member_level": "guest", "phone": "(285) 964-3890"}, "order": {"street_address": "6143 1st ave", "full_address": "6143 1st ave raleigh, wa 42310", "city": "raleigh", "num_products": "1", "order_id": "8347130714", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "shipping_status": "out for delivery", "state": "wa", "zip_code": "42310"}, "product": {"names": ["calvin_klein jacket"], "amounts": [84]}, "flow": "order_issue", "subflow": "status_payment_method"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_payment_method", "customer_name": "albert sanders", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeBrands."}, {"role": "assistant", "content": "How can I help today?"}, {"role": "user", "content": "hi i would like to check the status of an order i think my payment might have bben wrong"}, {"role": "assistant", "content": "Sure, I can help check that for you."}, {"role": "assistant", "content": "Can I have your full name and account ID please?"}, {"role": "user", "content": "my name is albert sanders and my ID is 2UN7FUKM3V"}, {"role": "assistant", "content": "Thank you Albert, can I also have your order ID?"}, {"role": "user", "content": "8347130714"}, {"role": "assistant", "content": "And do you have the shipping status of that order?"}, {"role": "user", "content": "it says out for delivery"}, {"role": "assistant", "content": "OK Albert, at this point in the order process I won't be able to change your payment method for this order."}, {"role": "assistant", "content": "I can still update your payment method for future orders though if you would still like?"}]
|
that is ok i will just change it next time i order
| 5 |
Customer name is albert sanders. membership level is guest. phone number is (285) 964-3890. order ID is 8347130714. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. payment method is paypal. delivery address is 6143 1st ave raleigh, wa 42310.
|
order_issue: status_payment_method
|
{"scenario": {"personal": {"account_id": "2un7fukm3v", "customer_name": "albert sanders", "member_level": "guest", "phone": "(285) 964-3890"}, "order": {"street_address": "6143 1st ave", "full_address": "6143 1st ave raleigh, wa 42310", "city": "raleigh", "num_products": "1", "order_id": "8347130714", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "shipping_status": "out for delivery", "state": "wa", "zip_code": "42310"}, "product": {"names": ["calvin_klein jacket"], "amounts": [84]}, "flow": "order_issue", "subflow": "status_payment_method"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_payment_method", "customer_name": "albert sanders", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeBrands."}, {"role": "assistant", "content": "How can I help today?"}, {"role": "user", "content": "hi i would like to check the status of an order i think my payment might have bben wrong"}, {"role": "assistant", "content": "Sure, I can help check that for you."}, {"role": "assistant", "content": "Can I have your full name and account ID please?"}, {"role": "user", "content": "my name is albert sanders and my ID is 2UN7FUKM3V"}, {"role": "assistant", "content": "Thank you Albert, can I also have your order ID?"}, {"role": "user", "content": "8347130714"}, {"role": "assistant", "content": "And do you have the shipping status of that order?"}, {"role": "user", "content": "it says out for delivery"}, {"role": "assistant", "content": "OK Albert, at this point in the order process I won't be able to change your payment method for this order."}, {"role": "assistant", "content": "I can still update your payment method for future orders though if you would still like?"}, {"role": "user", "content": "that is ok i will just change it next time i order"}, {"role": "assistant", "content": "OK, is there anything else I can help with today?"}]
|
that is all i needed, thank you
| 6 |
Customer name is alessandro phoenix. membership level is silver. email is [email protected]. phone number is (796) 768-8699. order ID is 0403933250. purchase date was 2020-02-29. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]. payment method is debit card. delivery address is 2899 kennedy st brighton, tx 30358.
|
product_defect: refund_update
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "silver", "phone": "(796) 768-8699", "username": "alessandrophoenix312"}, "order": {"street_address": "2899 kennedy st", "full_address": "2899 kennedy st brighton, tx 30358", "city": "brighton", "num_products": "1", "order_id": "0403933250", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "purchase_date": "2020-02-29", "state": "tx", "zip_code": "30358"}, "product": {"names": ["michael_kors jacket"], "amounts": [99]}, "flow": "product_defect", "subflow": "refund_update"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_update", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "assistant", "content": "Is there anybody there?"}]
|
I need help with a refund
| 1 |
Customer name is alessandro phoenix. membership level is silver. email is [email protected]. phone number is (796) 768-8699. order ID is 0403933250. purchase date was 2020-02-29. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]. payment method is debit card. delivery address is 2899 kennedy st brighton, tx 30358.
|
product_defect: refund_update
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "silver", "phone": "(796) 768-8699", "username": "alessandrophoenix312"}, "order": {"street_address": "2899 kennedy st", "full_address": "2899 kennedy st brighton, tx 30358", "city": "brighton", "num_products": "1", "order_id": "0403933250", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "purchase_date": "2020-02-29", "state": "tx", "zip_code": "30358"}, "product": {"names": ["michael_kors jacket"], "amounts": [99]}, "flow": "product_defect", "subflow": "refund_update"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_update", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "assistant", "content": "Is there anybody there?"}, {"role": "user", "content": "I need help with a refund"}, {"role": "assistant", "content": "Okay, could I get you name please?"}]
|
Allessandro Phoenix
| 2 |
Customer name is alessandro phoenix. membership level is silver. email is [email protected]. phone number is (796) 768-8699. order ID is 0403933250. purchase date was 2020-02-29. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]. payment method is debit card. delivery address is 2899 kennedy st brighton, tx 30358.
|
product_defect: refund_update
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "silver", "phone": "(796) 768-8699", "username": "alessandrophoenix312"}, "order": {"street_address": "2899 kennedy st", "full_address": "2899 kennedy st brighton, tx 30358", "city": "brighton", "num_products": "1", "order_id": "0403933250", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "purchase_date": "2020-02-29", "state": "tx", "zip_code": "30358"}, "product": {"names": ["michael_kors jacket"], "amounts": [99]}, "flow": "product_defect", "subflow": "refund_update"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_update", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "assistant", "content": "Is there anybody there?"}, {"role": "user", "content": "I need help with a refund"}, {"role": "assistant", "content": "Okay, could I get you name please?"}, {"role": "user", "content": "Allessandro Phoenix"}, {"role": "assistant", "content": "Please hold for just a minute."}, {"role": "assistant", "content": "Can I ask the reason for this refund?"}, {"role": "assistant", "content": "Are you still there?"}]
|
Yes, the item did not fit correctly.
| 3 |
Customer name is alessandro phoenix. membership level is silver. email is [email protected]. phone number is (796) 768-8699. order ID is 0403933250. purchase date was 2020-02-29. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]. payment method is debit card. delivery address is 2899 kennedy st brighton, tx 30358.
|
product_defect: refund_update
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "silver", "phone": "(796) 768-8699", "username": "alessandrophoenix312"}, "order": {"street_address": "2899 kennedy st", "full_address": "2899 kennedy st brighton, tx 30358", "city": "brighton", "num_products": "1", "order_id": "0403933250", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "purchase_date": "2020-02-29", "state": "tx", "zip_code": "30358"}, "product": {"names": ["michael_kors jacket"], "amounts": [99]}, "flow": "product_defect", "subflow": "refund_update"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_update", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "assistant", "content": "Is there anybody there?"}, {"role": "user", "content": "I need help with a refund"}, {"role": "assistant", "content": "Okay, could I get you name please?"}, {"role": "user", "content": "Allessandro Phoenix"}, {"role": "assistant", "content": "Please hold for just a minute."}, {"role": "assistant", "content": "Can I ask the reason for this refund?"}, {"role": "assistant", "content": "Are you still there?"}, {"role": "user", "content": "Yes, the item did not fit correctly."}, {"role": "assistant", "content": "I'm sorry to hear that."}]
|
It is ok, I just didn't love it
| 4 |
Customer name is alessandro phoenix. membership level is silver. email is [email protected]. phone number is (796) 768-8699. order ID is 0403933250. purchase date was 2020-02-29. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]. payment method is debit card. delivery address is 2899 kennedy st brighton, tx 30358.
|
product_defect: refund_update
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "silver", "phone": "(796) 768-8699", "username": "alessandrophoenix312"}, "order": {"street_address": "2899 kennedy st", "full_address": "2899 kennedy st brighton, tx 30358", "city": "brighton", "num_products": "1", "order_id": "0403933250", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "purchase_date": "2020-02-29", "state": "tx", "zip_code": "30358"}, "product": {"names": ["michael_kors jacket"], "amounts": [99]}, "flow": "product_defect", "subflow": "refund_update"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_update", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "assistant", "content": "Is there anybody there?"}, {"role": "user", "content": "I need help with a refund"}, {"role": "assistant", "content": "Okay, could I get you name please?"}, {"role": "user", "content": "Allessandro Phoenix"}, {"role": "assistant", "content": "Please hold for just a minute."}, {"role": "assistant", "content": "Can I ask the reason for this refund?"}, {"role": "assistant", "content": "Are you still there?"}, {"role": "user", "content": "Yes, the item did not fit correctly."}, {"role": "assistant", "content": "I'm sorry to hear that."}, {"role": "user", "content": "It is ok, I just didn't love it"}, {"role": "assistant", "content": "Could I have your username, email address and the order ID please?"}]
|
yes
| 5 |
Customer name is alessandro phoenix. membership level is silver. email is [email protected]. phone number is (796) 768-8699. order ID is 0403933250. purchase date was 2020-02-29. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]. payment method is debit card. delivery address is 2899 kennedy st brighton, tx 30358.
|
product_defect: refund_update
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "silver", "phone": "(796) 768-8699", "username": "alessandrophoenix312"}, "order": {"street_address": "2899 kennedy st", "full_address": "2899 kennedy st brighton, tx 30358", "city": "brighton", "num_products": "1", "order_id": "0403933250", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "purchase_date": "2020-02-29", "state": "tx", "zip_code": "30358"}, "product": {"names": ["michael_kors jacket"], "amounts": [99]}, "flow": "product_defect", "subflow": "refund_update"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_update", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "assistant", "content": "Is there anybody there?"}, {"role": "user", "content": "I need help with a refund"}, {"role": "assistant", "content": "Okay, could I get you name please?"}, {"role": "user", "content": "Allessandro Phoenix"}, {"role": "assistant", "content": "Please hold for just a minute."}, {"role": "assistant", "content": "Can I ask the reason for this refund?"}, {"role": "assistant", "content": "Are you still there?"}, {"role": "user", "content": "Yes, the item did not fit correctly."}, {"role": "assistant", "content": "I'm sorry to hear that."}, {"role": "user", "content": "It is ok, I just didn't love it"}, {"role": "assistant", "content": "Could I have your username, email address and the order ID please?"}, {"role": "user", "content": "yes"}]
| 6 |
|
Customer name is alessandro phoenix. membership level is silver. email is [email protected]. phone number is (796) 768-8699. order ID is 0403933250. purchase date was 2020-02-29. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]. payment method is debit card. delivery address is 2899 kennedy st brighton, tx 30358.
|
product_defect: refund_update
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "silver", "phone": "(796) 768-8699", "username": "alessandrophoenix312"}, "order": {"street_address": "2899 kennedy st", "full_address": "2899 kennedy st brighton, tx 30358", "city": "brighton", "num_products": "1", "order_id": "0403933250", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "purchase_date": "2020-02-29", "state": "tx", "zip_code": "30358"}, "product": {"names": ["michael_kors jacket"], "amounts": [99]}, "flow": "product_defect", "subflow": "refund_update"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_update", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "assistant", "content": "Is there anybody there?"}, {"role": "user", "content": "I need help with a refund"}, {"role": "assistant", "content": "Okay, could I get you name please?"}, {"role": "user", "content": "Allessandro Phoenix"}, {"role": "assistant", "content": "Please hold for just a minute."}, {"role": "assistant", "content": "Can I ask the reason for this refund?"}, {"role": "assistant", "content": "Are you still there?"}, {"role": "user", "content": "Yes, the item did not fit correctly."}, {"role": "assistant", "content": "I'm sorry to hear that."}, {"role": "user", "content": "It is ok, I just didn't love it"}, {"role": "assistant", "content": "Could I have your username, email address and the order ID please?"}, {"role": "user", "content": "yes"}, {"role": "user", "content": "[email protected]"}]
|
alessandrophoenix312
| 7 |
Customer name is alessandro phoenix. membership level is silver. email is [email protected]. phone number is (796) 768-8699. order ID is 0403933250. purchase date was 2020-02-29. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]. payment method is debit card. delivery address is 2899 kennedy st brighton, tx 30358.
|
product_defect: refund_update
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "silver", "phone": "(796) 768-8699", "username": "alessandrophoenix312"}, "order": {"street_address": "2899 kennedy st", "full_address": "2899 kennedy st brighton, tx 30358", "city": "brighton", "num_products": "1", "order_id": "0403933250", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "purchase_date": "2020-02-29", "state": "tx", "zip_code": "30358"}, "product": {"names": ["michael_kors jacket"], "amounts": [99]}, "flow": "product_defect", "subflow": "refund_update"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_update", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "assistant", "content": "Is there anybody there?"}, {"role": "user", "content": "I need help with a refund"}, {"role": "assistant", "content": "Okay, could I get you name please?"}, {"role": "user", "content": "Allessandro Phoenix"}, {"role": "assistant", "content": "Please hold for just a minute."}, {"role": "assistant", "content": "Can I ask the reason for this refund?"}, {"role": "assistant", "content": "Are you still there?"}, {"role": "user", "content": "Yes, the item did not fit correctly."}, {"role": "assistant", "content": "I'm sorry to hear that."}, {"role": "user", "content": "It is ok, I just didn't love it"}, {"role": "assistant", "content": "Could I have your username, email address and the order ID please?"}, {"role": "user", "content": "yes"}, {"role": "user", "content": "[email protected]"}, {"role": "user", "content": "alessandrophoenix312"}]
|
and 0403933250
| 8 |
Customer name is alessandro phoenix. membership level is silver. email is [email protected]. phone number is (796) 768-8699. order ID is 0403933250. purchase date was 2020-02-29. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]. payment method is debit card. delivery address is 2899 kennedy st brighton, tx 30358.
|
product_defect: refund_update
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "silver", "phone": "(796) 768-8699", "username": "alessandrophoenix312"}, "order": {"street_address": "2899 kennedy st", "full_address": "2899 kennedy st brighton, tx 30358", "city": "brighton", "num_products": "1", "order_id": "0403933250", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "purchase_date": "2020-02-29", "state": "tx", "zip_code": "30358"}, "product": {"names": ["michael_kors jacket"], "amounts": [99]}, "flow": "product_defect", "subflow": "refund_update"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_update", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "assistant", "content": "Is there anybody there?"}, {"role": "user", "content": "I need help with a refund"}, {"role": "assistant", "content": "Okay, could I get you name please?"}, {"role": "user", "content": "Allessandro Phoenix"}, {"role": "assistant", "content": "Please hold for just a minute."}, {"role": "assistant", "content": "Can I ask the reason for this refund?"}, {"role": "assistant", "content": "Are you still there?"}, {"role": "user", "content": "Yes, the item did not fit correctly."}, {"role": "assistant", "content": "I'm sorry to hear that."}, {"role": "user", "content": "It is ok, I just didn't love it"}, {"role": "assistant", "content": "Could I have your username, email address and the order ID please?"}, {"role": "user", "content": "yes"}, {"role": "user", "content": "[email protected]"}, {"role": "user", "content": "alessandrophoenix312"}, {"role": "user", "content": "and 0403933250"}, {"role": "assistant", "content": "Thank you."}, {"role": "assistant", "content": "Okay, what sort of refund method do you prefer?"}]
|
I want it to offset the Michael Kors jacket that I am going to purchase
| 9 |
Customer name is alessandro phoenix. membership level is silver. email is [email protected]. phone number is (796) 768-8699. order ID is 0403933250. purchase date was 2020-02-29. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]. payment method is debit card. delivery address is 2899 kennedy st brighton, tx 30358.
|
product_defect: refund_update
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "silver", "phone": "(796) 768-8699", "username": "alessandrophoenix312"}, "order": {"street_address": "2899 kennedy st", "full_address": "2899 kennedy st brighton, tx 30358", "city": "brighton", "num_products": "1", "order_id": "0403933250", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "purchase_date": "2020-02-29", "state": "tx", "zip_code": "30358"}, "product": {"names": ["michael_kors jacket"], "amounts": [99]}, "flow": "product_defect", "subflow": "refund_update"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_update", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "assistant", "content": "Is there anybody there?"}, {"role": "user", "content": "I need help with a refund"}, {"role": "assistant", "content": "Okay, could I get you name please?"}, {"role": "user", "content": "Allessandro Phoenix"}, {"role": "assistant", "content": "Please hold for just a minute."}, {"role": "assistant", "content": "Can I ask the reason for this refund?"}, {"role": "assistant", "content": "Are you still there?"}, {"role": "user", "content": "Yes, the item did not fit correctly."}, {"role": "assistant", "content": "I'm sorry to hear that."}, {"role": "user", "content": "It is ok, I just didn't love it"}, {"role": "assistant", "content": "Could I have your username, email address and the order ID please?"}, {"role": "user", "content": "yes"}, {"role": "user", "content": "[email protected]"}, {"role": "user", "content": "alessandrophoenix312"}, {"role": "user", "content": "and 0403933250"}, {"role": "assistant", "content": "Thank you."}, {"role": "assistant", "content": "Okay, what sort of refund method do you prefer?"}, {"role": "user", "content": "I want it to offset the Michael Kors jacket that I am going to purchase"}, {"role": "assistant", "content": "We can add value to your account is that what you'd like?"}]
|
yes
| 10 |
Customer name is alessandro phoenix. membership level is silver. email is [email protected]. phone number is (796) 768-8699. order ID is 0403933250. purchase date was 2020-02-29. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]. payment method is debit card. delivery address is 2899 kennedy st brighton, tx 30358.
|
product_defect: refund_update
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "silver", "phone": "(796) 768-8699", "username": "alessandrophoenix312"}, "order": {"street_address": "2899 kennedy st", "full_address": "2899 kennedy st brighton, tx 30358", "city": "brighton", "num_products": "1", "order_id": "0403933250", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "purchase_date": "2020-02-29", "state": "tx", "zip_code": "30358"}, "product": {"names": ["michael_kors jacket"], "amounts": [99]}, "flow": "product_defect", "subflow": "refund_update"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_update", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "assistant", "content": "Is there anybody there?"}, {"role": "user", "content": "I need help with a refund"}, {"role": "assistant", "content": "Okay, could I get you name please?"}, {"role": "user", "content": "Allessandro Phoenix"}, {"role": "assistant", "content": "Please hold for just a minute."}, {"role": "assistant", "content": "Can I ask the reason for this refund?"}, {"role": "assistant", "content": "Are you still there?"}, {"role": "user", "content": "Yes, the item did not fit correctly."}, {"role": "assistant", "content": "I'm sorry to hear that."}, {"role": "user", "content": "It is ok, I just didn't love it"}, {"role": "assistant", "content": "Could I have your username, email address and the order ID please?"}, {"role": "user", "content": "yes"}, {"role": "user", "content": "[email protected]"}, {"role": "user", "content": "alessandrophoenix312"}, {"role": "user", "content": "and 0403933250"}, {"role": "assistant", "content": "Thank you."}, {"role": "assistant", "content": "Okay, what sort of refund method do you prefer?"}, {"role": "user", "content": "I want it to offset the Michael Kors jacket that I am going to purchase"}, {"role": "assistant", "content": "We can add value to your account is that what you'd like?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Great! I'll just need your account ID."}]
|
I dont have that
| 11 |
Customer name is alessandro phoenix. membership level is silver. email is [email protected]. phone number is (796) 768-8699. order ID is 0403933250. purchase date was 2020-02-29. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]. payment method is debit card. delivery address is 2899 kennedy st brighton, tx 30358.
|
product_defect: refund_update
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "silver", "phone": "(796) 768-8699", "username": "alessandrophoenix312"}, "order": {"street_address": "2899 kennedy st", "full_address": "2899 kennedy st brighton, tx 30358", "city": "brighton", "num_products": "1", "order_id": "0403933250", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "purchase_date": "2020-02-29", "state": "tx", "zip_code": "30358"}, "product": {"names": ["michael_kors jacket"], "amounts": [99]}, "flow": "product_defect", "subflow": "refund_update"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_update", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "assistant", "content": "Is there anybody there?"}, {"role": "user", "content": "I need help with a refund"}, {"role": "assistant", "content": "Okay, could I get you name please?"}, {"role": "user", "content": "Allessandro Phoenix"}, {"role": "assistant", "content": "Please hold for just a minute."}, {"role": "assistant", "content": "Can I ask the reason for this refund?"}, {"role": "assistant", "content": "Are you still there?"}, {"role": "user", "content": "Yes, the item did not fit correctly."}, {"role": "assistant", "content": "I'm sorry to hear that."}, {"role": "user", "content": "It is ok, I just didn't love it"}, {"role": "assistant", "content": "Could I have your username, email address and the order ID please?"}, {"role": "user", "content": "yes"}, {"role": "user", "content": "[email protected]"}, {"role": "user", "content": "alessandrophoenix312"}, {"role": "user", "content": "and 0403933250"}, {"role": "assistant", "content": "Thank you."}, {"role": "assistant", "content": "Okay, what sort of refund method do you prefer?"}, {"role": "user", "content": "I want it to offset the Michael Kors jacket that I am going to purchase"}, {"role": "assistant", "content": "We can add value to your account is that what you'd like?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Great! I'll just need your account ID."}, {"role": "user", "content": "I dont have that"}, {"role": "assistant", "content": "Please hold for a moment."}, {"role": "assistant", "content": "Okay, what was the value of the refunded item?"}]
|
100
| 12 |
Customer name is alessandro phoenix. membership level is silver. email is [email protected]. phone number is (796) 768-8699. order ID is 0403933250. purchase date was 2020-02-29. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]. payment method is debit card. delivery address is 2899 kennedy st brighton, tx 30358.
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product_defect: refund_update
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "silver", "phone": "(796) 768-8699", "username": "alessandrophoenix312"}, "order": {"street_address": "2899 kennedy st", "full_address": "2899 kennedy st brighton, tx 30358", "city": "brighton", "num_products": "1", "order_id": "0403933250", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "purchase_date": "2020-02-29", "state": "tx", "zip_code": "30358"}, "product": {"names": ["michael_kors jacket"], "amounts": [99]}, "flow": "product_defect", "subflow": "refund_update"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_update", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "assistant", "content": "Is there anybody there?"}, {"role": "user", "content": "I need help with a refund"}, {"role": "assistant", "content": "Okay, could I get you name please?"}, {"role": "user", "content": "Allessandro Phoenix"}, {"role": "assistant", "content": "Please hold for just a minute."}, {"role": "assistant", "content": "Can I ask the reason for this refund?"}, {"role": "assistant", "content": "Are you still there?"}, {"role": "user", "content": "Yes, the item did not fit correctly."}, {"role": "assistant", "content": "I'm sorry to hear that."}, {"role": "user", "content": "It is ok, I just didn't love it"}, {"role": "assistant", "content": "Could I have your username, email address and the order ID please?"}, {"role": "user", "content": "yes"}, {"role": "user", "content": "[email protected]"}, {"role": "user", "content": "alessandrophoenix312"}, {"role": "user", "content": "and 0403933250"}, {"role": "assistant", "content": "Thank you."}, {"role": "assistant", "content": "Okay, what sort of refund method do you prefer?"}, {"role": "user", "content": "I want it to offset the Michael Kors jacket that I am going to purchase"}, {"role": "assistant", "content": "We can add value to your account is that what you'd like?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Great! I'll just need your account ID."}, {"role": "user", "content": "I dont have that"}, {"role": "assistant", "content": "Please hold for a moment."}, {"role": "assistant", "content": "Okay, what was the value of the refunded item?"}, {"role": "user", "content": "100"}, {"role": "assistant", "content": "Okay, a refund has been issued."}, {"role": "assistant", "content": "Is there anything else I can help with?"}]
|
no that is it
| 13 |
Customer name is norman bouchard. membership level is silver. phone number is (791) 652-3587. delivery address is 6802 brushwick dr raleigh, wa 69672.
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storewide_query: policy_2
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{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "silver", "phone": "(791) 652-3587"}, "order": {"street_address": "6802 brushwick dr", "full_address": "6802 brushwick dr raleigh, wa 69672", "city": "raleigh", "state": "wa", "zip_code": "69672"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_2"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_2", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, how can I help you"}]
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hi, I'm thinking of buying something but I'm curious about your refund policy
| 1 |
Customer name is norman bouchard. membership level is silver. phone number is (791) 652-3587. delivery address is 6802 brushwick dr raleigh, wa 69672.
|
storewide_query: policy_2
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "silver", "phone": "(791) 652-3587"}, "order": {"street_address": "6802 brushwick dr", "full_address": "6802 brushwick dr raleigh, wa 69672", "city": "raleigh", "state": "wa", "zip_code": "69672"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_2"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_2", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, how can I help you"}, {"role": "user", "content": "hi, I'm thinking of buying something but I'm curious about your refund policy"}, {"role": "assistant", "content": "Okay what would you like to know about it?"}]
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what is your refund policy?
| 2 |
Customer name is norman bouchard. membership level is silver. phone number is (791) 652-3587. delivery address is 6802 brushwick dr raleigh, wa 69672.
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storewide_query: policy_2
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "silver", "phone": "(791) 652-3587"}, "order": {"street_address": "6802 brushwick dr", "full_address": "6802 brushwick dr raleigh, wa 69672", "city": "raleigh", "state": "wa", "zip_code": "69672"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_2"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_2", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, how can I help you"}, {"role": "user", "content": "hi, I'm thinking of buying something but I'm curious about your refund policy"}, {"role": "assistant", "content": "Okay what would you like to know about it?"}, {"role": "user", "content": "what is your refund policy?"}, {"role": "assistant", "content": "Refunds are only available for items that have yet to be shipped. They will be issued for any valid purchase with confirmed order ID, customer username, and customer email address. Please make sure that you have this information if requesting a refun"}, {"role": "assistant", "content": "Does that answer your question?"}, {"role": "assistant", "content": "Hi, are you still there?"}]
|
hi
| 3 |
Customer name is norman bouchard. membership level is silver. phone number is (791) 652-3587. delivery address is 6802 brushwick dr raleigh, wa 69672.
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storewide_query: policy_2
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "silver", "phone": "(791) 652-3587"}, "order": {"street_address": "6802 brushwick dr", "full_address": "6802 brushwick dr raleigh, wa 69672", "city": "raleigh", "state": "wa", "zip_code": "69672"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_2"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_2", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, how can I help you"}, {"role": "user", "content": "hi, I'm thinking of buying something but I'm curious about your refund policy"}, {"role": "assistant", "content": "Okay what would you like to know about it?"}, {"role": "user", "content": "what is your refund policy?"}, {"role": "assistant", "content": "Refunds are only available for items that have yet to be shipped. They will be issued for any valid purchase with confirmed order ID, customer username, and customer email address. Please make sure that you have this information if requesting a refun"}, {"role": "assistant", "content": "Does that answer your question?"}, {"role": "assistant", "content": "Hi, are you still there?"}, {"role": "user", "content": "hi"}]
|
sorry about that
| 4 |
Customer name is norman bouchard. membership level is silver. phone number is (791) 652-3587. delivery address is 6802 brushwick dr raleigh, wa 69672.
|
storewide_query: policy_2
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "silver", "phone": "(791) 652-3587"}, "order": {"street_address": "6802 brushwick dr", "full_address": "6802 brushwick dr raleigh, wa 69672", "city": "raleigh", "state": "wa", "zip_code": "69672"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_2"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_2", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, how can I help you"}, {"role": "user", "content": "hi, I'm thinking of buying something but I'm curious about your refund policy"}, {"role": "assistant", "content": "Okay what would you like to know about it?"}, {"role": "user", "content": "what is your refund policy?"}, {"role": "assistant", "content": "Refunds are only available for items that have yet to be shipped. They will be issued for any valid purchase with confirmed order ID, customer username, and customer email address. Please make sure that you have this information if requesting a refun"}, {"role": "assistant", "content": "Does that answer your question?"}, {"role": "assistant", "content": "Hi, are you still there?"}, {"role": "user", "content": "hi"}, {"role": "user", "content": "sorry about that"}]
|
okay, that makes sense, thanks
| 5 |
Customer name is norman bouchard. membership level is silver. phone number is (791) 652-3587. delivery address is 6802 brushwick dr raleigh, wa 69672.
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storewide_query: policy_2
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "silver", "phone": "(791) 652-3587"}, "order": {"street_address": "6802 brushwick dr", "full_address": "6802 brushwick dr raleigh, wa 69672", "city": "raleigh", "state": "wa", "zip_code": "69672"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_2"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_2", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, how can I help you"}, {"role": "user", "content": "hi, I'm thinking of buying something but I'm curious about your refund policy"}, {"role": "assistant", "content": "Okay what would you like to know about it?"}, {"role": "user", "content": "what is your refund policy?"}, {"role": "assistant", "content": "Refunds are only available for items that have yet to be shipped. They will be issued for any valid purchase with confirmed order ID, customer username, and customer email address. Please make sure that you have this information if requesting a refun"}, {"role": "assistant", "content": "Does that answer your question?"}, {"role": "assistant", "content": "Hi, are you still there?"}, {"role": "user", "content": "hi"}, {"role": "user", "content": "sorry about that"}, {"role": "user", "content": "okay, that makes sense, thanks"}, {"role": "assistant", "content": "Did you need anything else?"}]
|
nope
| 6 |
Customer name is chloe zhang. membership level is gold. phone number is (324) 100-2612. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 5396 lexington ave la fayette, mi 57696.
|
storewide_query: pricing_2
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(324) 100-2612"}, "order": {"street_address": "5396 lexington ave", "full_address": "5396 lexington ave la fayette, mi 57696", "city": "la fayette", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/guess-boots.jpeg'}]", "state": "mi", "zip_code": "57696"}, "product": {"names": ["michael_kors boots", "michael_kors boots", "guess boots"], "amounts": [54, 54, 54]}, "flow": "storewide_query", "subflow": "pricing_2"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_2", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi! How can I help you today?"}]
|
I am looking for a gift & I wondered how much it would cost to get something stitched with a name?
| 1 |
Customer name is chloe zhang. membership level is gold. phone number is (324) 100-2612. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 5396 lexington ave la fayette, mi 57696.
|
storewide_query: pricing_2
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(324) 100-2612"}, "order": {"street_address": "5396 lexington ave", "full_address": "5396 lexington ave la fayette, mi 57696", "city": "la fayette", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/guess-boots.jpeg'}]", "state": "mi", "zip_code": "57696"}, "product": {"names": ["michael_kors boots", "michael_kors boots", "guess boots"], "amounts": [54, 54, 54]}, "flow": "storewide_query", "subflow": "pricing_2"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_2", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "I am looking for a gift & I wondered how much it would cost to get something stitched with a name?"}, {"role": "assistant", "content": "I can look that up for you. Can I get your full name?"}]
|
ok but why? does that make a difference to the price?
| 2 |
Customer name is chloe zhang. membership level is gold. phone number is (324) 100-2612. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 5396 lexington ave la fayette, mi 57696.
|
storewide_query: pricing_2
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(324) 100-2612"}, "order": {"street_address": "5396 lexington ave", "full_address": "5396 lexington ave la fayette, mi 57696", "city": "la fayette", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/guess-boots.jpeg'}]", "state": "mi", "zip_code": "57696"}, "product": {"names": ["michael_kors boots", "michael_kors boots", "guess boots"], "amounts": [54, 54, 54]}, "flow": "storewide_query", "subflow": "pricing_2"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_2", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "I am looking for a gift & I wondered how much it would cost to get something stitched with a name?"}, {"role": "assistant", "content": "I can look that up for you. Can I get your full name?"}, {"role": "user", "content": "ok but why? does that make a difference to the price?"}]
|
Chloe Zhang
| 3 |
Customer name is chloe zhang. membership level is gold. phone number is (324) 100-2612. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 5396 lexington ave la fayette, mi 57696.
|
storewide_query: pricing_2
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(324) 100-2612"}, "order": {"street_address": "5396 lexington ave", "full_address": "5396 lexington ave la fayette, mi 57696", "city": "la fayette", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/guess-boots.jpeg'}]", "state": "mi", "zip_code": "57696"}, "product": {"names": ["michael_kors boots", "michael_kors boots", "guess boots"], "amounts": [54, 54, 54]}, "flow": "storewide_query", "subflow": "pricing_2"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_2", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "I am looking for a gift & I wondered how much it would cost to get something stitched with a name?"}, {"role": "assistant", "content": "I can look that up for you. Can I get your full name?"}, {"role": "user", "content": "ok but why? does that make a difference to the price?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "No, no difference at all. We just want to make sure we give you the best service possible, Chloe!"}, {"role": "assistant", "content": "The pricing will depend upon how many characters are required."}, {"role": "assistant", "content": "It's 30 cents for the first 15 characters."}]
|
i see. ok
| 4 |
Customer name is chloe zhang. membership level is gold. phone number is (324) 100-2612. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 5396 lexington ave la fayette, mi 57696.
|
storewide_query: pricing_2
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(324) 100-2612"}, "order": {"street_address": "5396 lexington ave", "full_address": "5396 lexington ave la fayette, mi 57696", "city": "la fayette", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/guess-boots.jpeg'}]", "state": "mi", "zip_code": "57696"}, "product": {"names": ["michael_kors boots", "michael_kors boots", "guess boots"], "amounts": [54, 54, 54]}, "flow": "storewide_query", "subflow": "pricing_2"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_2", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "I am looking for a gift & I wondered how much it would cost to get something stitched with a name?"}, {"role": "assistant", "content": "I can look that up for you. Can I get your full name?"}, {"role": "user", "content": "ok but why? does that make a difference to the price?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "No, no difference at all. We just want to make sure we give you the best service possible, Chloe!"}, {"role": "assistant", "content": "The pricing will depend upon how many characters are required."}, {"role": "assistant", "content": "It's 30 cents for the first 15 characters."}, {"role": "user", "content": "i see. ok"}, {"role": "assistant", "content": "20 cents per character for the next 15."}]
|
that is all i wanted to know
| 5 |
Customer name is chloe zhang. membership level is gold. phone number is (324) 100-2612. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 5396 lexington ave la fayette, mi 57696.
|
storewide_query: pricing_2
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(324) 100-2612"}, "order": {"street_address": "5396 lexington ave", "full_address": "5396 lexington ave la fayette, mi 57696", "city": "la fayette", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/guess-boots.jpeg'}]", "state": "mi", "zip_code": "57696"}, "product": {"names": ["michael_kors boots", "michael_kors boots", "guess boots"], "amounts": [54, 54, 54]}, "flow": "storewide_query", "subflow": "pricing_2"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_2", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "I am looking for a gift & I wondered how much it would cost to get something stitched with a name?"}, {"role": "assistant", "content": "I can look that up for you. Can I get your full name?"}, {"role": "user", "content": "ok but why? does that make a difference to the price?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "No, no difference at all. We just want to make sure we give you the best service possible, Chloe!"}, {"role": "assistant", "content": "The pricing will depend upon how many characters are required."}, {"role": "assistant", "content": "It's 30 cents for the first 15 characters."}, {"role": "user", "content": "i see. ok"}, {"role": "assistant", "content": "20 cents per character for the next 15."}, {"role": "user", "content": "that is all i wanted to know"}, {"role": "assistant", "content": "and 10 cents per character after that."}]
|
that is plenty of characters!
| 6 |
Customer name is chloe zhang. membership level is gold. phone number is (324) 100-2612. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 5396 lexington ave la fayette, mi 57696.
|
storewide_query: pricing_2
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(324) 100-2612"}, "order": {"street_address": "5396 lexington ave", "full_address": "5396 lexington ave la fayette, mi 57696", "city": "la fayette", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/guess-boots.jpeg'}]", "state": "mi", "zip_code": "57696"}, "product": {"names": ["michael_kors boots", "michael_kors boots", "guess boots"], "amounts": [54, 54, 54]}, "flow": "storewide_query", "subflow": "pricing_2"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_2", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "I am looking for a gift & I wondered how much it would cost to get something stitched with a name?"}, {"role": "assistant", "content": "I can look that up for you. Can I get your full name?"}, {"role": "user", "content": "ok but why? does that make a difference to the price?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "No, no difference at all. We just want to make sure we give you the best service possible, Chloe!"}, {"role": "assistant", "content": "The pricing will depend upon how many characters are required."}, {"role": "assistant", "content": "It's 30 cents for the first 15 characters."}, {"role": "user", "content": "i see. ok"}, {"role": "assistant", "content": "20 cents per character for the next 15."}, {"role": "user", "content": "that is all i wanted to know"}, {"role": "assistant", "content": "and 10 cents per character after that."}, {"role": "user", "content": "that is plenty of characters!"}, {"role": "assistant", "content": "It's a great price! Is there anything else I can help with today?"}]
|
nope
| 7 |
Customer name is chloe zhang. membership level is gold. phone number is (324) 100-2612. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 5396 lexington ave la fayette, mi 57696.
|
storewide_query: pricing_2
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(324) 100-2612"}, "order": {"street_address": "5396 lexington ave", "full_address": "5396 lexington ave la fayette, mi 57696", "city": "la fayette", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/guess-boots.jpeg'}]", "state": "mi", "zip_code": "57696"}, "product": {"names": ["michael_kors boots", "michael_kors boots", "guess boots"], "amounts": [54, 54, 54]}, "flow": "storewide_query", "subflow": "pricing_2"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_2", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "I am looking for a gift & I wondered how much it would cost to get something stitched with a name?"}, {"role": "assistant", "content": "I can look that up for you. Can I get your full name?"}, {"role": "user", "content": "ok but why? does that make a difference to the price?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "No, no difference at all. We just want to make sure we give you the best service possible, Chloe!"}, {"role": "assistant", "content": "The pricing will depend upon how many characters are required."}, {"role": "assistant", "content": "It's 30 cents for the first 15 characters."}, {"role": "user", "content": "i see. ok"}, {"role": "assistant", "content": "20 cents per character for the next 15."}, {"role": "user", "content": "that is all i wanted to know"}, {"role": "assistant", "content": "and 10 cents per character after that."}, {"role": "user", "content": "that is plenty of characters!"}, {"role": "assistant", "content": "It's a great price! Is there anything else I can help with today?"}, {"role": "user", "content": "nope"}]
|
thx
| 8 |
Customer name is crystal minh. membership level is bronze. email is [email protected]. phone number is (898) 838-9909. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 9233 primrose ave jacksonville, ny 34736.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "[email protected]", "member_level": "bronze", "phone": "(898) 838-9909", "username": "cminh400"}, "order": {"street_address": "9233 primrose ave", "full_address": "9233 primrose ave jacksonville, ny 34736", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "state": "ny", "zip_code": "34736"}, "product": {"names": ["calvin_klein jeans"], "amounts": [99]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi, how can I help you today?"}]
|
yes i'm trying to buy something but can't because my credit card keeps getting rejected
| 1 |
Customer name is crystal minh. membership level is bronze. email is [email protected]. phone number is (898) 838-9909. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 9233 primrose ave jacksonville, ny 34736.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "[email protected]", "member_level": "bronze", "phone": "(898) 838-9909", "username": "cminh400"}, "order": {"street_address": "9233 primrose ave", "full_address": "9233 primrose ave jacksonville, ny 34736", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "state": "ny", "zip_code": "34736"}, "product": {"names": ["calvin_klein jeans"], "amounts": [99]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi, how can I help you today?"}, {"role": "user", "content": "yes i'm trying to buy something but can't because my credit card keeps getting rejected"}, {"role": "assistant", "content": "I'm sorry about that. Let me look into this for you."}, {"role": "assistant", "content": "Is it indicating that your card is invalid?"}]
|
yes
| 2 |
Customer name is crystal minh. membership level is bronze. email is [email protected]. phone number is (898) 838-9909. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 9233 primrose ave jacksonville, ny 34736.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "[email protected]", "member_level": "bronze", "phone": "(898) 838-9909", "username": "cminh400"}, "order": {"street_address": "9233 primrose ave", "full_address": "9233 primrose ave jacksonville, ny 34736", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "state": "ny", "zip_code": "34736"}, "product": {"names": ["calvin_klein jeans"], "amounts": [99]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi, how can I help you today?"}, {"role": "user", "content": "yes i'm trying to buy something but can't because my credit card keeps getting rejected"}, {"role": "assistant", "content": "I'm sorry about that. Let me look into this for you."}, {"role": "assistant", "content": "Is it indicating that your card is invalid?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Can I have your name please?"}]
|
Crystal Minh
| 3 |
Customer name is crystal minh. membership level is bronze. email is [email protected]. phone number is (898) 838-9909. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 9233 primrose ave jacksonville, ny 34736.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "[email protected]", "member_level": "bronze", "phone": "(898) 838-9909", "username": "cminh400"}, "order": {"street_address": "9233 primrose ave", "full_address": "9233 primrose ave jacksonville, ny 34736", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "state": "ny", "zip_code": "34736"}, "product": {"names": ["calvin_klein jeans"], "amounts": [99]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi, how can I help you today?"}, {"role": "user", "content": "yes i'm trying to buy something but can't because my credit card keeps getting rejected"}, {"role": "assistant", "content": "I'm sorry about that. Let me look into this for you."}, {"role": "assistant", "content": "Is it indicating that your card is invalid?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Can I have your name please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "Ms. Minh, please try entering the card details just one more time."}]
|
still doing the same thing
| 4 |
Customer name is crystal minh. membership level is bronze. email is [email protected]. phone number is (898) 838-9909. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 9233 primrose ave jacksonville, ny 34736.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "[email protected]", "member_level": "bronze", "phone": "(898) 838-9909", "username": "cminh400"}, "order": {"street_address": "9233 primrose ave", "full_address": "9233 primrose ave jacksonville, ny 34736", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "state": "ny", "zip_code": "34736"}, "product": {"names": ["calvin_klein jeans"], "amounts": [99]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi, how can I help you today?"}, {"role": "user", "content": "yes i'm trying to buy something but can't because my credit card keeps getting rejected"}, {"role": "assistant", "content": "I'm sorry about that. Let me look into this for you."}, {"role": "assistant", "content": "Is it indicating that your card is invalid?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Can I have your name please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "Ms. Minh, please try entering the card details just one more time."}, {"role": "user", "content": "still doing the same thing"}, {"role": "assistant", "content": "Okay, let's have you log out then back into your account to retry."}]
|
ok, that seemed to work
| 5 |
Customer name is crystal minh. membership level is bronze. email is [email protected]. phone number is (898) 838-9909. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 9233 primrose ave jacksonville, ny 34736.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "[email protected]", "member_level": "bronze", "phone": "(898) 838-9909", "username": "cminh400"}, "order": {"street_address": "9233 primrose ave", "full_address": "9233 primrose ave jacksonville, ny 34736", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "state": "ny", "zip_code": "34736"}, "product": {"names": ["calvin_klein jeans"], "amounts": [99]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi, how can I help you today?"}, {"role": "user", "content": "yes i'm trying to buy something but can't because my credit card keeps getting rejected"}, {"role": "assistant", "content": "I'm sorry about that. Let me look into this for you."}, {"role": "assistant", "content": "Is it indicating that your card is invalid?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Can I have your name please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "Ms. Minh, please try entering the card details just one more time."}, {"role": "user", "content": "still doing the same thing"}, {"role": "assistant", "content": "Okay, let's have you log out then back into your account to retry."}, {"role": "user", "content": "ok, that seemed to work"}]
|
thank you for your help today
| 6 |
Customer name is crystal minh. membership level is bronze. email is [email protected]. phone number is (898) 838-9909. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 9233 primrose ave jacksonville, ny 34736.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "[email protected]", "member_level": "bronze", "phone": "(898) 838-9909", "username": "cminh400"}, "order": {"street_address": "9233 primrose ave", "full_address": "9233 primrose ave jacksonville, ny 34736", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "state": "ny", "zip_code": "34736"}, "product": {"names": ["calvin_klein jeans"], "amounts": [99]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi, how can I help you today?"}, {"role": "user", "content": "yes i'm trying to buy something but can't because my credit card keeps getting rejected"}, {"role": "assistant", "content": "I'm sorry about that. Let me look into this for you."}, {"role": "assistant", "content": "Is it indicating that your card is invalid?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Can I have your name please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "Ms. Minh, please try entering the card details just one more time."}, {"role": "user", "content": "still doing the same thing"}, {"role": "assistant", "content": "Okay, let's have you log out then back into your account to retry."}, {"role": "user", "content": "ok, that seemed to work"}, {"role": "user", "content": "thank you for your help today"}, {"role": "assistant", "content": "That's great!"}, {"role": "assistant", "content": "Can I assist with anything else?"}]
|
that will be all
| 7 |
Customer name is chloe zhang. membership level is bronze. phone number is (941) 017-5578. delivery address is 8684 circle drive baltimore, ca 90409.
|
storewide_query: membership_2
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "bronze", "phone": "(941) 017-5578"}, "order": {"street_address": "8684 circle drive", "full_address": "8684 circle drive baltimore, ca 90409", "city": "baltimore", "state": "ca", "zip_code": "90409"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_2"}, "total_dialogue_turns": 13, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_2", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thank you for shopping with AcmeBrands! How may I help you?"}]
|
How would I get membership?
| 1 |
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