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Customer name is crystal minh. membership level is bronze. email is [email protected]. phone number is (977) 625-2661. order ID is 3348917502. purchase date was 2019-11-06. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]. payment method is credit card. delivery address is 6821 1st ave san mateo, ny 75227.
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product_defect: return_size
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{"scenario": {"personal": {"customer_name": "crystal minh", "email": "[email protected]", "member_level": "bronze", "phone": "(977) 625-2661", "username": "cminh730"}, "order": {"street_address": "6821 1st ave", "full_address": "6821 1st ave san mateo, ny 75227", "city": "san mateo", "num_products": "1", "order_id": "3348917502", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2019-11-06", "state": "ny", "zip_code": "75227"}, "product": {"names": ["michael_kors jeans"], "amounts": [94]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "crystal minh", "member_level": "bronze"}
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[{"role": "assistant", "content": "Hi!"}, {"role": "assistant", "content": "How can I help you?"}]
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Hi! I need to return an item, can you help me with that?
| 1 |
Customer name is crystal minh. membership level is bronze. email is [email protected]. phone number is (977) 625-2661. order ID is 3348917502. purchase date was 2019-11-06. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]. payment method is credit card. delivery address is 6821 1st ave san mateo, ny 75227.
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product_defect: return_size
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{"scenario": {"personal": {"customer_name": "crystal minh", "email": "[email protected]", "member_level": "bronze", "phone": "(977) 625-2661", "username": "cminh730"}, "order": {"street_address": "6821 1st ave", "full_address": "6821 1st ave san mateo, ny 75227", "city": "san mateo", "num_products": "1", "order_id": "3348917502", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2019-11-06", "state": "ny", "zip_code": "75227"}, "product": {"names": ["michael_kors jeans"], "amounts": [94]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "crystal minh", "member_level": "bronze"}
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[{"role": "assistant", "content": "Hi!"}, {"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "Hi! I need to return an item, can you help me with that?"}, {"role": "assistant", "content": "sure, may I have your name please?"}]
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Crystal Minh
| 2 |
Customer name is crystal minh. membership level is bronze. email is [email protected]. phone number is (977) 625-2661. order ID is 3348917502. purchase date was 2019-11-06. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]. payment method is credit card. delivery address is 6821 1st ave san mateo, ny 75227.
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product_defect: return_size
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{"scenario": {"personal": {"customer_name": "crystal minh", "email": "[email protected]", "member_level": "bronze", "phone": "(977) 625-2661", "username": "cminh730"}, "order": {"street_address": "6821 1st ave", "full_address": "6821 1st ave san mateo, ny 75227", "city": "san mateo", "num_products": "1", "order_id": "3348917502", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2019-11-06", "state": "ny", "zip_code": "75227"}, "product": {"names": ["michael_kors jeans"], "amounts": [94]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "crystal minh", "member_level": "bronze"}
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[{"role": "assistant", "content": "Hi!"}, {"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "Hi! I need to return an item, can you help me with that?"}, {"role": "assistant", "content": "sure, may I have your name please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "thanks, may I ask the reason for the return?"}]
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I got the wrong size.
| 3 |
Customer name is crystal minh. membership level is bronze. email is [email protected]. phone number is (977) 625-2661. order ID is 3348917502. purchase date was 2019-11-06. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]. payment method is credit card. delivery address is 6821 1st ave san mateo, ny 75227.
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product_defect: return_size
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{"scenario": {"personal": {"customer_name": "crystal minh", "email": "[email protected]", "member_level": "bronze", "phone": "(977) 625-2661", "username": "cminh730"}, "order": {"street_address": "6821 1st ave", "full_address": "6821 1st ave san mateo, ny 75227", "city": "san mateo", "num_products": "1", "order_id": "3348917502", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2019-11-06", "state": "ny", "zip_code": "75227"}, "product": {"names": ["michael_kors jeans"], "amounts": [94]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "crystal minh", "member_level": "bronze"}
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[{"role": "assistant", "content": "Hi!"}, {"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "Hi! I need to return an item, can you help me with that?"}, {"role": "assistant", "content": "sure, may I have your name please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "thanks, may I ask the reason for the return?"}, {"role": "user", "content": "I got the wrong size."}, {"role": "assistant", "content": "ok, may I have your username, email address and order ID please?"}]
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Username: cminh730
| 4 |
Customer name is crystal minh. membership level is bronze. email is [email protected]. phone number is (977) 625-2661. order ID is 3348917502. purchase date was 2019-11-06. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]. payment method is credit card. delivery address is 6821 1st ave san mateo, ny 75227.
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product_defect: return_size
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{"scenario": {"personal": {"customer_name": "crystal minh", "email": "[email protected]", "member_level": "bronze", "phone": "(977) 625-2661", "username": "cminh730"}, "order": {"street_address": "6821 1st ave", "full_address": "6821 1st ave san mateo, ny 75227", "city": "san mateo", "num_products": "1", "order_id": "3348917502", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2019-11-06", "state": "ny", "zip_code": "75227"}, "product": {"names": ["michael_kors jeans"], "amounts": [94]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "crystal minh", "member_level": "bronze"}
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[{"role": "assistant", "content": "Hi!"}, {"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "Hi! I need to return an item, can you help me with that?"}, {"role": "assistant", "content": "sure, may I have your name please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "thanks, may I ask the reason for the return?"}, {"role": "user", "content": "I got the wrong size."}, {"role": "assistant", "content": "ok, may I have your username, email address and order ID please?"}, {"role": "user", "content": "Username: cminh730"}]
| 5 |
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Customer name is crystal minh. membership level is bronze. email is [email protected]. phone number is (977) 625-2661. order ID is 3348917502. purchase date was 2019-11-06. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]. payment method is credit card. delivery address is 6821 1st ave san mateo, ny 75227.
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product_defect: return_size
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{"scenario": {"personal": {"customer_name": "crystal minh", "email": "[email protected]", "member_level": "bronze", "phone": "(977) 625-2661", "username": "cminh730"}, "order": {"street_address": "6821 1st ave", "full_address": "6821 1st ave san mateo, ny 75227", "city": "san mateo", "num_products": "1", "order_id": "3348917502", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2019-11-06", "state": "ny", "zip_code": "75227"}, "product": {"names": ["michael_kors jeans"], "amounts": [94]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "crystal minh", "member_level": "bronze"}
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[{"role": "assistant", "content": "Hi!"}, {"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "Hi! I need to return an item, can you help me with that?"}, {"role": "assistant", "content": "sure, may I have your name please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "thanks, may I ask the reason for the return?"}, {"role": "user", "content": "I got the wrong size."}, {"role": "assistant", "content": "ok, may I have your username, email address and order ID please?"}, {"role": "user", "content": "Username: cminh730"}, {"role": "user", "content": "[email protected]"}]
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Order ID: 3348917502
| 6 |
Customer name is crystal minh. membership level is bronze. email is [email protected]. phone number is (977) 625-2661. order ID is 3348917502. purchase date was 2019-11-06. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]. payment method is credit card. delivery address is 6821 1st ave san mateo, ny 75227.
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product_defect: return_size
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{"scenario": {"personal": {"customer_name": "crystal minh", "email": "[email protected]", "member_level": "bronze", "phone": "(977) 625-2661", "username": "cminh730"}, "order": {"street_address": "6821 1st ave", "full_address": "6821 1st ave san mateo, ny 75227", "city": "san mateo", "num_products": "1", "order_id": "3348917502", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2019-11-06", "state": "ny", "zip_code": "75227"}, "product": {"names": ["michael_kors jeans"], "amounts": [94]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "crystal minh", "member_level": "bronze"}
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[{"role": "assistant", "content": "Hi!"}, {"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "Hi! I need to return an item, can you help me with that?"}, {"role": "assistant", "content": "sure, may I have your name please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "thanks, may I ask the reason for the return?"}, {"role": "user", "content": "I got the wrong size."}, {"role": "assistant", "content": "ok, may I have your username, email address and order ID please?"}, {"role": "user", "content": "Username: cminh730"}, {"role": "user", "content": "[email protected]"}, {"role": "user", "content": "Order ID: 3348917502"}, {"role": "assistant", "content": "thanks so much! What is your membership level Crystal?"}]
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I'm a bronze
| 7 |
Customer name is crystal minh. membership level is bronze. email is [email protected]. phone number is (977) 625-2661. order ID is 3348917502. purchase date was 2019-11-06. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]. payment method is credit card. delivery address is 6821 1st ave san mateo, ny 75227.
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product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "[email protected]", "member_level": "bronze", "phone": "(977) 625-2661", "username": "cminh730"}, "order": {"street_address": "6821 1st ave", "full_address": "6821 1st ave san mateo, ny 75227", "city": "san mateo", "num_products": "1", "order_id": "3348917502", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2019-11-06", "state": "ny", "zip_code": "75227"}, "product": {"names": ["michael_kors jeans"], "amounts": [94]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "crystal minh", "member_level": "bronze"}
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[{"role": "assistant", "content": "Hi!"}, {"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "Hi! I need to return an item, can you help me with that?"}, {"role": "assistant", "content": "sure, may I have your name please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "thanks, may I ask the reason for the return?"}, {"role": "user", "content": "I got the wrong size."}, {"role": "assistant", "content": "ok, may I have your username, email address and order ID please?"}, {"role": "user", "content": "Username: cminh730"}, {"role": "user", "content": "[email protected]"}, {"role": "user", "content": "Order ID: 3348917502"}, {"role": "assistant", "content": "thanks so much! What is your membership level Crystal?"}, {"role": "user", "content": "I'm a bronze"}, {"role": "assistant", "content": "ok, was the purchase made in the last 90 days?"}]
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No, I bought it in November.
| 8 |
Customer name is crystal minh. membership level is bronze. email is [email protected]. phone number is (977) 625-2661. order ID is 3348917502. purchase date was 2019-11-06. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]. payment method is credit card. delivery address is 6821 1st ave san mateo, ny 75227.
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product_defect: return_size
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{"scenario": {"personal": {"customer_name": "crystal minh", "email": "[email protected]", "member_level": "bronze", "phone": "(977) 625-2661", "username": "cminh730"}, "order": {"street_address": "6821 1st ave", "full_address": "6821 1st ave san mateo, ny 75227", "city": "san mateo", "num_products": "1", "order_id": "3348917502", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2019-11-06", "state": "ny", "zip_code": "75227"}, "product": {"names": ["michael_kors jeans"], "amounts": [94]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "crystal minh", "member_level": "bronze"}
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[{"role": "assistant", "content": "Hi!"}, {"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "Hi! I need to return an item, can you help me with that?"}, {"role": "assistant", "content": "sure, may I have your name please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "thanks, may I ask the reason for the return?"}, {"role": "user", "content": "I got the wrong size."}, {"role": "assistant", "content": "ok, may I have your username, email address and order ID please?"}, {"role": "user", "content": "Username: cminh730"}, {"role": "user", "content": "[email protected]"}, {"role": "user", "content": "Order ID: 3348917502"}, {"role": "assistant", "content": "thanks so much! What is your membership level Crystal?"}, {"role": "user", "content": "I'm a bronze"}, {"role": "assistant", "content": "ok, was the purchase made in the last 90 days?"}, {"role": "user", "content": "No, I bought it in November."}, {"role": "assistant", "content": "ok, unfortunately because it has been more than 90 days we cannot accept the return. Would there be anything else I can help you with?"}]
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What if I ask really, really nicely?
| 9 |
Customer name is crystal minh. membership level is bronze. email is [email protected]. phone number is (977) 625-2661. order ID is 3348917502. purchase date was 2019-11-06. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]. payment method is credit card. delivery address is 6821 1st ave san mateo, ny 75227.
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product_defect: return_size
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{"scenario": {"personal": {"customer_name": "crystal minh", "email": "[email protected]", "member_level": "bronze", "phone": "(977) 625-2661", "username": "cminh730"}, "order": {"street_address": "6821 1st ave", "full_address": "6821 1st ave san mateo, ny 75227", "city": "san mateo", "num_products": "1", "order_id": "3348917502", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2019-11-06", "state": "ny", "zip_code": "75227"}, "product": {"names": ["michael_kors jeans"], "amounts": [94]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "crystal minh", "member_level": "bronze"}
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[{"role": "assistant", "content": "Hi!"}, {"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "Hi! I need to return an item, can you help me with that?"}, {"role": "assistant", "content": "sure, may I have your name please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "thanks, may I ask the reason for the return?"}, {"role": "user", "content": "I got the wrong size."}, {"role": "assistant", "content": "ok, may I have your username, email address and order ID please?"}, {"role": "user", "content": "Username: cminh730"}, {"role": "user", "content": "[email protected]"}, {"role": "user", "content": "Order ID: 3348917502"}, {"role": "assistant", "content": "thanks so much! What is your membership level Crystal?"}, {"role": "user", "content": "I'm a bronze"}, {"role": "assistant", "content": "ok, was the purchase made in the last 90 days?"}, {"role": "user", "content": "No, I bought it in November."}, {"role": "assistant", "content": "ok, unfortunately because it has been more than 90 days we cannot accept the return. Would there be anything else I can help you with?"}, {"role": "user", "content": "What if I ask really, really nicely?"}, {"role": "assistant", "content": "I can escalate to my manager if you'd like"}, {"role": "assistant", "content": "I'd just need your phone number."}]
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(977) 625-2661
| 10 |
Customer name is crystal minh. membership level is bronze. email is [email protected]. phone number is (977) 625-2661. order ID is 3348917502. purchase date was 2019-11-06. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]. payment method is credit card. delivery address is 6821 1st ave san mateo, ny 75227.
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product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "[email protected]", "member_level": "bronze", "phone": "(977) 625-2661", "username": "cminh730"}, "order": {"street_address": "6821 1st ave", "full_address": "6821 1st ave san mateo, ny 75227", "city": "san mateo", "num_products": "1", "order_id": "3348917502", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2019-11-06", "state": "ny", "zip_code": "75227"}, "product": {"names": ["michael_kors jeans"], "amounts": [94]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi!"}, {"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "Hi! I need to return an item, can you help me with that?"}, {"role": "assistant", "content": "sure, may I have your name please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "thanks, may I ask the reason for the return?"}, {"role": "user", "content": "I got the wrong size."}, {"role": "assistant", "content": "ok, may I have your username, email address and order ID please?"}, {"role": "user", "content": "Username: cminh730"}, {"role": "user", "content": "[email protected]"}, {"role": "user", "content": "Order ID: 3348917502"}, {"role": "assistant", "content": "thanks so much! What is your membership level Crystal?"}, {"role": "user", "content": "I'm a bronze"}, {"role": "assistant", "content": "ok, was the purchase made in the last 90 days?"}, {"role": "user", "content": "No, I bought it in November."}, {"role": "assistant", "content": "ok, unfortunately because it has been more than 90 days we cannot accept the return. Would there be anything else I can help you with?"}, {"role": "user", "content": "What if I ask really, really nicely?"}, {"role": "assistant", "content": "I can escalate to my manager if you'd like"}, {"role": "assistant", "content": "I'd just need your phone number."}, {"role": "user", "content": "(977) 625-2661"}]
|
I'll look forward to hearing from them.
| 11 |
Customer name is crystal minh. membership level is bronze. email is [email protected]. phone number is (977) 625-2661. order ID is 3348917502. purchase date was 2019-11-06. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]. payment method is credit card. delivery address is 6821 1st ave san mateo, ny 75227.
|
product_defect: return_size
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{"scenario": {"personal": {"customer_name": "crystal minh", "email": "[email protected]", "member_level": "bronze", "phone": "(977) 625-2661", "username": "cminh730"}, "order": {"street_address": "6821 1st ave", "full_address": "6821 1st ave san mateo, ny 75227", "city": "san mateo", "num_products": "1", "order_id": "3348917502", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2019-11-06", "state": "ny", "zip_code": "75227"}, "product": {"names": ["michael_kors jeans"], "amounts": [94]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi!"}, {"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "Hi! I need to return an item, can you help me with that?"}, {"role": "assistant", "content": "sure, may I have your name please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "thanks, may I ask the reason for the return?"}, {"role": "user", "content": "I got the wrong size."}, {"role": "assistant", "content": "ok, may I have your username, email address and order ID please?"}, {"role": "user", "content": "Username: cminh730"}, {"role": "user", "content": "[email protected]"}, {"role": "user", "content": "Order ID: 3348917502"}, {"role": "assistant", "content": "thanks so much! What is your membership level Crystal?"}, {"role": "user", "content": "I'm a bronze"}, {"role": "assistant", "content": "ok, was the purchase made in the last 90 days?"}, {"role": "user", "content": "No, I bought it in November."}, {"role": "assistant", "content": "ok, unfortunately because it has been more than 90 days we cannot accept the return. Would there be anything else I can help you with?"}, {"role": "user", "content": "What if I ask really, really nicely?"}, {"role": "assistant", "content": "I can escalate to my manager if you'd like"}, {"role": "assistant", "content": "I'd just need your phone number."}, {"role": "user", "content": "(977) 625-2661"}, {"role": "user", "content": "I'll look forward to hearing from them."}]
|
Thanks for trying to help.
| 12 |
Customer name is crystal minh. membership level is bronze. email is [email protected]. phone number is (977) 625-2661. order ID is 3348917502. purchase date was 2019-11-06. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]. payment method is credit card. delivery address is 6821 1st ave san mateo, ny 75227.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "[email protected]", "member_level": "bronze", "phone": "(977) 625-2661", "username": "cminh730"}, "order": {"street_address": "6821 1st ave", "full_address": "6821 1st ave san mateo, ny 75227", "city": "san mateo", "num_products": "1", "order_id": "3348917502", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2019-11-06", "state": "ny", "zip_code": "75227"}, "product": {"names": ["michael_kors jeans"], "amounts": [94]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi!"}, {"role": "assistant", "content": "How can I help you?"}, {"role": "user", "content": "Hi! I need to return an item, can you help me with that?"}, {"role": "assistant", "content": "sure, may I have your name please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "thanks, may I ask the reason for the return?"}, {"role": "user", "content": "I got the wrong size."}, {"role": "assistant", "content": "ok, may I have your username, email address and order ID please?"}, {"role": "user", "content": "Username: cminh730"}, {"role": "user", "content": "[email protected]"}, {"role": "user", "content": "Order ID: 3348917502"}, {"role": "assistant", "content": "thanks so much! What is your membership level Crystal?"}, {"role": "user", "content": "I'm a bronze"}, {"role": "assistant", "content": "ok, was the purchase made in the last 90 days?"}, {"role": "user", "content": "No, I bought it in November."}, {"role": "assistant", "content": "ok, unfortunately because it has been more than 90 days we cannot accept the return. Would there be anything else I can help you with?"}, {"role": "user", "content": "What if I ask really, really nicely?"}, {"role": "assistant", "content": "I can escalate to my manager if you'd like"}, {"role": "assistant", "content": "I'd just need your phone number."}, {"role": "user", "content": "(977) 625-2661"}, {"role": "user", "content": "I'll look forward to hearing from them."}, {"role": "user", "content": "Thanks for trying to help."}, {"role": "assistant", "content": "OK, I have let my manager know, they will give you a call. Sorry I couldn't be of more assistance!"}, {"role": "assistant", "content": "Have a great night!"}]
|
That's it. Take care.
| 13 |
Customer name is alessandro phoenix. membership level is gold. email is [email protected]. phone number is (727) 760-7806. order ID is 7916676427. purchase date was 2019-11-20. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 69, 'image_url': 'images/michael_kors-shirt.jpeg'}]. payment method is credit card. delivery address is 8865 lexington ave la fayette, tx 86229.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "gold", "phone": "(727) 760-7806", "username": "aphoenix939"}, "order": {"street_address": "8865 lexington ave", "full_address": "8865 lexington ave la fayette, tx 86229", "city": "la fayette", "num_products": "1", "order_id": "7916676427", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 69, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "purchase_date": "2019-11-20", "state": "tx", "zip_code": "86229"}, "product": {"names": ["michael_kors shirt"], "amounts": [69]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "good afternoon, how can I help you?"}]
|
just wanted to check on the status of a refund
| 1 |
Customer name is alessandro phoenix. membership level is gold. email is [email protected]. phone number is (727) 760-7806. order ID is 7916676427. purchase date was 2019-11-20. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 69, 'image_url': 'images/michael_kors-shirt.jpeg'}]. payment method is credit card. delivery address is 8865 lexington ave la fayette, tx 86229.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "gold", "phone": "(727) 760-7806", "username": "aphoenix939"}, "order": {"street_address": "8865 lexington ave", "full_address": "8865 lexington ave la fayette, tx 86229", "city": "la fayette", "num_products": "1", "order_id": "7916676427", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 69, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "purchase_date": "2019-11-20", "state": "tx", "zip_code": "86229"}, "product": {"names": ["michael_kors shirt"], "amounts": [69]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "good afternoon, how can I help you?"}, {"role": "user", "content": "just wanted to check on the status of a refund"}, {"role": "assistant", "content": "sure, would you give me your full name or account ID"}]
|
Alessandro Phoenix
| 2 |
Customer name is alessandro phoenix. membership level is gold. email is [email protected]. phone number is (727) 760-7806. order ID is 7916676427. purchase date was 2019-11-20. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 69, 'image_url': 'images/michael_kors-shirt.jpeg'}]. payment method is credit card. delivery address is 8865 lexington ave la fayette, tx 86229.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "gold", "phone": "(727) 760-7806", "username": "aphoenix939"}, "order": {"street_address": "8865 lexington ave", "full_address": "8865 lexington ave la fayette, tx 86229", "city": "la fayette", "num_products": "1", "order_id": "7916676427", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 69, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "purchase_date": "2019-11-20", "state": "tx", "zip_code": "86229"}, "product": {"names": ["michael_kors shirt"], "amounts": [69]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "good afternoon, how can I help you?"}, {"role": "user", "content": "just wanted to check on the status of a refund"}, {"role": "assistant", "content": "sure, would you give me your full name or account ID"}, {"role": "user", "content": "Alessandro Phoenix"}]
|
aphoenix939
| 3 |
Customer name is alessandro phoenix. membership level is gold. email is [email protected]. phone number is (727) 760-7806. order ID is 7916676427. purchase date was 2019-11-20. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 69, 'image_url': 'images/michael_kors-shirt.jpeg'}]. payment method is credit card. delivery address is 8865 lexington ave la fayette, tx 86229.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "gold", "phone": "(727) 760-7806", "username": "aphoenix939"}, "order": {"street_address": "8865 lexington ave", "full_address": "8865 lexington ave la fayette, tx 86229", "city": "la fayette", "num_products": "1", "order_id": "7916676427", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 69, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "purchase_date": "2019-11-20", "state": "tx", "zip_code": "86229"}, "product": {"names": ["michael_kors shirt"], "amounts": [69]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "good afternoon, how can I help you?"}, {"role": "user", "content": "just wanted to check on the status of a refund"}, {"role": "assistant", "content": "sure, would you give me your full name or account ID"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "user", "content": "aphoenix939"}, {"role": "assistant", "content": "additional to this you would give me the order ID and email"}, {"role": "assistant", "content": "please"}]
|
7916676427
| 4 |
Customer name is alessandro phoenix. membership level is gold. email is [email protected]. phone number is (727) 760-7806. order ID is 7916676427. purchase date was 2019-11-20. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 69, 'image_url': 'images/michael_kors-shirt.jpeg'}]. payment method is credit card. delivery address is 8865 lexington ave la fayette, tx 86229.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "gold", "phone": "(727) 760-7806", "username": "aphoenix939"}, "order": {"street_address": "8865 lexington ave", "full_address": "8865 lexington ave la fayette, tx 86229", "city": "la fayette", "num_products": "1", "order_id": "7916676427", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 69, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "purchase_date": "2019-11-20", "state": "tx", "zip_code": "86229"}, "product": {"names": ["michael_kors shirt"], "amounts": [69]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "good afternoon, how can I help you?"}, {"role": "user", "content": "just wanted to check on the status of a refund"}, {"role": "assistant", "content": "sure, would you give me your full name or account ID"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "user", "content": "aphoenix939"}, {"role": "assistant", "content": "additional to this you would give me the order ID and email"}, {"role": "assistant", "content": "please"}, {"role": "user", "content": "7916676427"}]
| 5 |
|
Customer name is alessandro phoenix. membership level is gold. email is [email protected]. phone number is (727) 760-7806. order ID is 7916676427. purchase date was 2019-11-20. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 69, 'image_url': 'images/michael_kors-shirt.jpeg'}]. payment method is credit card. delivery address is 8865 lexington ave la fayette, tx 86229.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "gold", "phone": "(727) 760-7806", "username": "aphoenix939"}, "order": {"street_address": "8865 lexington ave", "full_address": "8865 lexington ave la fayette, tx 86229", "city": "la fayette", "num_products": "1", "order_id": "7916676427", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 69, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "purchase_date": "2019-11-20", "state": "tx", "zip_code": "86229"}, "product": {"names": ["michael_kors shirt"], "amounts": [69]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "good afternoon, how can I help you?"}, {"role": "user", "content": "just wanted to check on the status of a refund"}, {"role": "assistant", "content": "sure, would you give me your full name or account ID"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "user", "content": "aphoenix939"}, {"role": "assistant", "content": "additional to this you would give me the order ID and email"}, {"role": "assistant", "content": "please"}, {"role": "user", "content": "7916676427"}, {"role": "user", "content": "[email protected]"}]
|
no worries
| 6 |
Customer name is alessandro phoenix. membership level is gold. email is [email protected]. phone number is (727) 760-7806. order ID is 7916676427. purchase date was 2019-11-20. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 69, 'image_url': 'images/michael_kors-shirt.jpeg'}]. payment method is credit card. delivery address is 8865 lexington ave la fayette, tx 86229.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "gold", "phone": "(727) 760-7806", "username": "aphoenix939"}, "order": {"street_address": "8865 lexington ave", "full_address": "8865 lexington ave la fayette, tx 86229", "city": "la fayette", "num_products": "1", "order_id": "7916676427", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 69, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "purchase_date": "2019-11-20", "state": "tx", "zip_code": "86229"}, "product": {"names": ["michael_kors shirt"], "amounts": [69]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "good afternoon, how can I help you?"}, {"role": "user", "content": "just wanted to check on the status of a refund"}, {"role": "assistant", "content": "sure, would you give me your full name or account ID"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "user", "content": "aphoenix939"}, {"role": "assistant", "content": "additional to this you would give me the order ID and email"}, {"role": "assistant", "content": "please"}, {"role": "user", "content": "7916676427"}, {"role": "user", "content": "[email protected]"}, {"role": "user", "content": "no worries"}, {"role": "assistant", "content": "everything in order, soon I will indicate the status of your refund."}]
|
great
| 7 |
Customer name is alessandro phoenix. membership level is gold. email is [email protected]. phone number is (727) 760-7806. order ID is 7916676427. purchase date was 2019-11-20. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 69, 'image_url': 'images/michael_kors-shirt.jpeg'}]. payment method is credit card. delivery address is 8865 lexington ave la fayette, tx 86229.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "gold", "phone": "(727) 760-7806", "username": "aphoenix939"}, "order": {"street_address": "8865 lexington ave", "full_address": "8865 lexington ave la fayette, tx 86229", "city": "la fayette", "num_products": "1", "order_id": "7916676427", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 69, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "purchase_date": "2019-11-20", "state": "tx", "zip_code": "86229"}, "product": {"names": ["michael_kors shirt"], "amounts": [69]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "good afternoon, how can I help you?"}, {"role": "user", "content": "just wanted to check on the status of a refund"}, {"role": "assistant", "content": "sure, would you give me your full name or account ID"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "user", "content": "aphoenix939"}, {"role": "assistant", "content": "additional to this you would give me the order ID and email"}, {"role": "assistant", "content": "please"}, {"role": "user", "content": "7916676427"}, {"role": "user", "content": "[email protected]"}, {"role": "user", "content": "no worries"}, {"role": "assistant", "content": "everything in order, soon I will indicate the status of your refund."}, {"role": "user", "content": "great"}]
|
let me know
| 8 |
Customer name is alessandro phoenix. membership level is gold. email is [email protected]. phone number is (727) 760-7806. order ID is 7916676427. purchase date was 2019-11-20. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 69, 'image_url': 'images/michael_kors-shirt.jpeg'}]. payment method is credit card. delivery address is 8865 lexington ave la fayette, tx 86229.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "gold", "phone": "(727) 760-7806", "username": "aphoenix939"}, "order": {"street_address": "8865 lexington ave", "full_address": "8865 lexington ave la fayette, tx 86229", "city": "la fayette", "num_products": "1", "order_id": "7916676427", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 69, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "purchase_date": "2019-11-20", "state": "tx", "zip_code": "86229"}, "product": {"names": ["michael_kors shirt"], "amounts": [69]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "good afternoon, how can I help you?"}, {"role": "user", "content": "just wanted to check on the status of a refund"}, {"role": "assistant", "content": "sure, would you give me your full name or account ID"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "user", "content": "aphoenix939"}, {"role": "assistant", "content": "additional to this you would give me the order ID and email"}, {"role": "assistant", "content": "please"}, {"role": "user", "content": "7916676427"}, {"role": "user", "content": "[email protected]"}, {"role": "user", "content": "no worries"}, {"role": "assistant", "content": "everything in order, soon I will indicate the status of your refund."}, {"role": "user", "content": "great"}, {"role": "user", "content": "let me know"}, {"role": "assistant", "content": "It is currently in progress and the payment method with which it is being processed is online towards your credit card."}]
|
how much long till it is refunded
| 9 |
Customer name is alessandro phoenix. membership level is gold. email is [email protected]. phone number is (727) 760-7806. order ID is 7916676427. purchase date was 2019-11-20. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 69, 'image_url': 'images/michael_kors-shirt.jpeg'}]. payment method is credit card. delivery address is 8865 lexington ave la fayette, tx 86229.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "gold", "phone": "(727) 760-7806", "username": "aphoenix939"}, "order": {"street_address": "8865 lexington ave", "full_address": "8865 lexington ave la fayette, tx 86229", "city": "la fayette", "num_products": "1", "order_id": "7916676427", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 69, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "purchase_date": "2019-11-20", "state": "tx", "zip_code": "86229"}, "product": {"names": ["michael_kors shirt"], "amounts": [69]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "good afternoon, how can I help you?"}, {"role": "user", "content": "just wanted to check on the status of a refund"}, {"role": "assistant", "content": "sure, would you give me your full name or account ID"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "user", "content": "aphoenix939"}, {"role": "assistant", "content": "additional to this you would give me the order ID and email"}, {"role": "assistant", "content": "please"}, {"role": "user", "content": "7916676427"}, {"role": "user", "content": "[email protected]"}, {"role": "user", "content": "no worries"}, {"role": "assistant", "content": "everything in order, soon I will indicate the status of your refund."}, {"role": "user", "content": "great"}, {"role": "user", "content": "let me know"}, {"role": "assistant", "content": "It is currently in progress and the payment method with which it is being processed is online towards your credit card."}, {"role": "user", "content": "how much long till it is refunded"}, {"role": "assistant", "content": "less than a week"}]
|
great thanks for your help
| 10 |
Customer name is joyce wu. membership level is bronze. phone number is (859) 787-9085. delivery address is 9998 lincoln ave raleigh, mi 14573.
|
storewide_query: timing_4
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "bronze", "phone": "(859) 787-9085"}, "order": {"street_address": "9998 lincoln ave", "full_address": "9998 lincoln ave raleigh, mi 14573", "city": "raleigh", "state": "mi", "zip_code": "14573"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "timing_4"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "timing_4", "customer_name": "joyce wu", "member_level": "bronze"}
|
[]
|
HEY HO!
| 1 |
Customer name is joyce wu. membership level is bronze. phone number is (859) 787-9085. delivery address is 9998 lincoln ave raleigh, mi 14573.
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storewide_query: timing_4
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "bronze", "phone": "(859) 787-9085"}, "order": {"street_address": "9998 lincoln ave", "full_address": "9998 lincoln ave raleigh, mi 14573", "city": "raleigh", "state": "mi", "zip_code": "14573"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "timing_4"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "timing_4", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "user", "content": "HEY HO!"}, {"role": "assistant", "content": "good afternoon, how can I help you?"}]
|
I've got a promo code and I want to know when they expire.
| 2 |
Customer name is joyce wu. membership level is bronze. phone number is (859) 787-9085. delivery address is 9998 lincoln ave raleigh, mi 14573.
|
storewide_query: timing_4
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "bronze", "phone": "(859) 787-9085"}, "order": {"street_address": "9998 lincoln ave", "full_address": "9998 lincoln ave raleigh, mi 14573", "city": "raleigh", "state": "mi", "zip_code": "14573"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "timing_4"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "timing_4", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "user", "content": "HEY HO!"}, {"role": "assistant", "content": "good afternoon, how can I help you?"}, {"role": "user", "content": "I've got a promo code and I want to know when they expire."}]
|
I'd like to use it to buy some hats for my cat.
| 3 |
Customer name is joyce wu. membership level is bronze. phone number is (859) 787-9085. delivery address is 9998 lincoln ave raleigh, mi 14573.
|
storewide_query: timing_4
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "bronze", "phone": "(859) 787-9085"}, "order": {"street_address": "9998 lincoln ave", "full_address": "9998 lincoln ave raleigh, mi 14573", "city": "raleigh", "state": "mi", "zip_code": "14573"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "timing_4"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "timing_4", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "user", "content": "HEY HO!"}, {"role": "assistant", "content": "good afternoon, how can I help you?"}, {"role": "user", "content": "I've got a promo code and I want to know when they expire."}, {"role": "user", "content": "I'd like to use it to buy some hats for my cat."}, {"role": "assistant", "content": "sure! let me check that."}, {"role": "assistant", "content": "one moment please"}]
|
Some people think it's funny to put hats on cats...I do not feel that way.
| 4 |
Customer name is joyce wu. membership level is bronze. phone number is (859) 787-9085. delivery address is 9998 lincoln ave raleigh, mi 14573.
|
storewide_query: timing_4
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "bronze", "phone": "(859) 787-9085"}, "order": {"street_address": "9998 lincoln ave", "full_address": "9998 lincoln ave raleigh, mi 14573", "city": "raleigh", "state": "mi", "zip_code": "14573"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "timing_4"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "timing_4", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "user", "content": "HEY HO!"}, {"role": "assistant", "content": "good afternoon, how can I help you?"}, {"role": "user", "content": "I've got a promo code and I want to know when they expire."}, {"role": "user", "content": "I'd like to use it to buy some hats for my cat."}, {"role": "assistant", "content": "sure! let me check that."}, {"role": "assistant", "content": "one moment please"}, {"role": "user", "content": "Some people think it's funny to put hats on cats...I do not feel that way."}, {"role": "assistant", "content": "cats deserve to look good too"}]
|
exactly!
| 5 |
Customer name is joyce wu. membership level is bronze. phone number is (859) 787-9085. delivery address is 9998 lincoln ave raleigh, mi 14573.
|
storewide_query: timing_4
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "bronze", "phone": "(859) 787-9085"}, "order": {"street_address": "9998 lincoln ave", "full_address": "9998 lincoln ave raleigh, mi 14573", "city": "raleigh", "state": "mi", "zip_code": "14573"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "timing_4"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "timing_4", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "user", "content": "HEY HO!"}, {"role": "assistant", "content": "good afternoon, how can I help you?"}, {"role": "user", "content": "I've got a promo code and I want to know when they expire."}, {"role": "user", "content": "I'd like to use it to buy some hats for my cat."}, {"role": "assistant", "content": "sure! let me check that."}, {"role": "assistant", "content": "one moment please"}, {"role": "user", "content": "Some people think it's funny to put hats on cats...I do not feel that way."}, {"role": "assistant", "content": "cats deserve to look good too"}, {"role": "user", "content": "exactly!"}, {"role": "assistant", "content": "ok, just to verify you already tried to use the code?"}]
|
No, I just want to see how long they last for.
| 6 |
Customer name is joyce wu. membership level is bronze. phone number is (859) 787-9085. delivery address is 9998 lincoln ave raleigh, mi 14573.
|
storewide_query: timing_4
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "bronze", "phone": "(859) 787-9085"}, "order": {"street_address": "9998 lincoln ave", "full_address": "9998 lincoln ave raleigh, mi 14573", "city": "raleigh", "state": "mi", "zip_code": "14573"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "timing_4"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "timing_4", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "user", "content": "HEY HO!"}, {"role": "assistant", "content": "good afternoon, how can I help you?"}, {"role": "user", "content": "I've got a promo code and I want to know when they expire."}, {"role": "user", "content": "I'd like to use it to buy some hats for my cat."}, {"role": "assistant", "content": "sure! let me check that."}, {"role": "assistant", "content": "one moment please"}, {"role": "user", "content": "Some people think it's funny to put hats on cats...I do not feel that way."}, {"role": "assistant", "content": "cats deserve to look good too"}, {"role": "user", "content": "exactly!"}, {"role": "assistant", "content": "ok, just to verify you already tried to use the code?"}, {"role": "user", "content": "No, I just want to see how long they last for."}, {"role": "assistant", "content": "Ok, sorry for the doubt and I will answer your question."}, {"role": "assistant", "content": "one moment please"}, {"role": "assistant", "content": "Ok, all promo codes expire after 7 days without fail."}]
|
Perfect. Thanks
| 7 |
Customer name is joyce wu. membership level is bronze. phone number is (859) 787-9085. delivery address is 9998 lincoln ave raleigh, mi 14573.
|
storewide_query: timing_4
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "bronze", "phone": "(859) 787-9085"}, "order": {"street_address": "9998 lincoln ave", "full_address": "9998 lincoln ave raleigh, mi 14573", "city": "raleigh", "state": "mi", "zip_code": "14573"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "timing_4"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "timing_4", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "user", "content": "HEY HO!"}, {"role": "assistant", "content": "good afternoon, how can I help you?"}, {"role": "user", "content": "I've got a promo code and I want to know when they expire."}, {"role": "user", "content": "I'd like to use it to buy some hats for my cat."}, {"role": "assistant", "content": "sure! let me check that."}, {"role": "assistant", "content": "one moment please"}, {"role": "user", "content": "Some people think it's funny to put hats on cats...I do not feel that way."}, {"role": "assistant", "content": "cats deserve to look good too"}, {"role": "user", "content": "exactly!"}, {"role": "assistant", "content": "ok, just to verify you already tried to use the code?"}, {"role": "user", "content": "No, I just want to see how long they last for."}, {"role": "assistant", "content": "Ok, sorry for the doubt and I will answer your question."}, {"role": "assistant", "content": "one moment please"}, {"role": "assistant", "content": "Ok, all promo codes expire after 7 days without fail."}, {"role": "user", "content": "Perfect. Thanks"}, {"role": "assistant", "content": "not problem! a pleasure to help you and your cat too"}]
|
That's all, have a great day! Don't forget to spay or neuter your pet!
| 8 |
Customer name is crystal minh. membership level is silver. email is [email protected]. phone number is (656) 332-6844. order ID is 4870952797. purchase date was 2020-03-30. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 9723 primrose ave newark, mi 85971.
|
shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "xjiw8ufp3b", "customer_name": "crystal minh", "email": "[email protected]", "member_level": "silver", "phone": "(656) 332-6844", "username": "cminh948"}, "order": {"street_address": "9723 primrose ave", "full_address": "9723 primrose ave newark, mi 85971", "city": "newark", "num_products": "3", "order_id": "4870952797", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "purchase_date": "2020-03-30", "shipping_status": "in transit", "state": "mi", "zip_code": "85971"}, "product": {"names": ["tommy_hilfiger shirt", "michael_kors shirt", "michael_kors shirt"], "amounts": [94, 79, 54]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Welcome to AcmeBrands! How can I help you?"}]
|
Hello, I would like to change my shipping deatails as they have changed recently due to a move
| 1 |
Customer name is crystal minh. membership level is silver. email is [email protected]. phone number is (656) 332-6844. order ID is 4870952797. purchase date was 2020-03-30. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 9723 primrose ave newark, mi 85971.
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shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "xjiw8ufp3b", "customer_name": "crystal minh", "email": "[email protected]", "member_level": "silver", "phone": "(656) 332-6844", "username": "cminh948"}, "order": {"street_address": "9723 primrose ave", "full_address": "9723 primrose ave newark, mi 85971", "city": "newark", "num_products": "3", "order_id": "4870952797", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "purchase_date": "2020-03-30", "shipping_status": "in transit", "state": "mi", "zip_code": "85971"}, "product": {"names": ["tommy_hilfiger shirt", "michael_kors shirt", "michael_kors shirt"], "amounts": [94, 79, 54]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Welcome to AcmeBrands! How can I help you?"}, {"role": "user", "content": "Hello, I would like to change my shipping deatails as they have changed recently due to a move"}, {"role": "assistant", "content": "I would be happy to help you with that"}, {"role": "assistant", "content": "Is there an outstanding order?"}, {"role": "assistant", "content": "Or is this just an update to your account?"}]
|
Yes my order id is 4870952797
| 2 |
Customer name is crystal minh. membership level is silver. email is [email protected]. phone number is (656) 332-6844. order ID is 4870952797. purchase date was 2020-03-30. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 9723 primrose ave newark, mi 85971.
|
shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "xjiw8ufp3b", "customer_name": "crystal minh", "email": "[email protected]", "member_level": "silver", "phone": "(656) 332-6844", "username": "cminh948"}, "order": {"street_address": "9723 primrose ave", "full_address": "9723 primrose ave newark, mi 85971", "city": "newark", "num_products": "3", "order_id": "4870952797", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "purchase_date": "2020-03-30", "shipping_status": "in transit", "state": "mi", "zip_code": "85971"}, "product": {"names": ["tommy_hilfiger shirt", "michael_kors shirt", "michael_kors shirt"], "amounts": [94, 79, 54]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Welcome to AcmeBrands! How can I help you?"}, {"role": "user", "content": "Hello, I would like to change my shipping deatails as they have changed recently due to a move"}, {"role": "assistant", "content": "I would be happy to help you with that"}, {"role": "assistant", "content": "Is there an outstanding order?"}, {"role": "assistant", "content": "Or is this just an update to your account?"}, {"role": "user", "content": "Yes my order id is 4870952797"}, {"role": "assistant", "content": "What is your name please?"}]
|
Crystal Minh
| 3 |
Customer name is crystal minh. membership level is silver. email is [email protected]. phone number is (656) 332-6844. order ID is 4870952797. purchase date was 2020-03-30. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 9723 primrose ave newark, mi 85971.
|
shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "xjiw8ufp3b", "customer_name": "crystal minh", "email": "[email protected]", "member_level": "silver", "phone": "(656) 332-6844", "username": "cminh948"}, "order": {"street_address": "9723 primrose ave", "full_address": "9723 primrose ave newark, mi 85971", "city": "newark", "num_products": "3", "order_id": "4870952797", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "purchase_date": "2020-03-30", "shipping_status": "in transit", "state": "mi", "zip_code": "85971"}, "product": {"names": ["tommy_hilfiger shirt", "michael_kors shirt", "michael_kors shirt"], "amounts": [94, 79, 54]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Welcome to AcmeBrands! How can I help you?"}, {"role": "user", "content": "Hello, I would like to change my shipping deatails as they have changed recently due to a move"}, {"role": "assistant", "content": "I would be happy to help you with that"}, {"role": "assistant", "content": "Is there an outstanding order?"}, {"role": "assistant", "content": "Or is this just an update to your account?"}, {"role": "user", "content": "Yes my order id is 4870952797"}, {"role": "assistant", "content": "What is your name please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "What is the shipping status of the order?"}]
|
In Transit
| 4 |
Customer name is crystal minh. membership level is silver. email is [email protected]. phone number is (656) 332-6844. order ID is 4870952797. purchase date was 2020-03-30. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 9723 primrose ave newark, mi 85971.
|
shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "xjiw8ufp3b", "customer_name": "crystal minh", "email": "[email protected]", "member_level": "silver", "phone": "(656) 332-6844", "username": "cminh948"}, "order": {"street_address": "9723 primrose ave", "full_address": "9723 primrose ave newark, mi 85971", "city": "newark", "num_products": "3", "order_id": "4870952797", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "purchase_date": "2020-03-30", "shipping_status": "in transit", "state": "mi", "zip_code": "85971"}, "product": {"names": ["tommy_hilfiger shirt", "michael_kors shirt", "michael_kors shirt"], "amounts": [94, 79, 54]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Welcome to AcmeBrands! How can I help you?"}, {"role": "user", "content": "Hello, I would like to change my shipping deatails as they have changed recently due to a move"}, {"role": "assistant", "content": "I would be happy to help you with that"}, {"role": "assistant", "content": "Is there an outstanding order?"}, {"role": "assistant", "content": "Or is this just an update to your account?"}, {"role": "user", "content": "Yes my order id is 4870952797"}, {"role": "assistant", "content": "What is your name please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "What is the shipping status of the order?"}, {"role": "user", "content": "In Transit"}, {"role": "assistant", "content": "Next I need to validate your purchase. I will need your username and email."}]
|
cminh948, [email protected]
| 5 |
Customer name is crystal minh. membership level is silver. email is [email protected]. phone number is (656) 332-6844. order ID is 4870952797. purchase date was 2020-03-30. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 9723 primrose ave newark, mi 85971.
|
shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "xjiw8ufp3b", "customer_name": "crystal minh", "email": "[email protected]", "member_level": "silver", "phone": "(656) 332-6844", "username": "cminh948"}, "order": {"street_address": "9723 primrose ave", "full_address": "9723 primrose ave newark, mi 85971", "city": "newark", "num_products": "3", "order_id": "4870952797", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "purchase_date": "2020-03-30", "shipping_status": "in transit", "state": "mi", "zip_code": "85971"}, "product": {"names": ["tommy_hilfiger shirt", "michael_kors shirt", "michael_kors shirt"], "amounts": [94, 79, 54]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Welcome to AcmeBrands! How can I help you?"}, {"role": "user", "content": "Hello, I would like to change my shipping deatails as they have changed recently due to a move"}, {"role": "assistant", "content": "I would be happy to help you with that"}, {"role": "assistant", "content": "Is there an outstanding order?"}, {"role": "assistant", "content": "Or is this just an update to your account?"}, {"role": "user", "content": "Yes my order id is 4870952797"}, {"role": "assistant", "content": "What is your name please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "What is the shipping status of the order?"}, {"role": "user", "content": "In Transit"}, {"role": "assistant", "content": "Next I need to validate your purchase. I will need your username and email."}, {"role": "user", "content": "cminh948, [email protected]"}, {"role": "assistant", "content": "thank you"}, {"role": "assistant", "content": "and the new address please?"}]
|
9756 Primrose Street Newark, MI 85971
| 6 |
Customer name is crystal minh. membership level is silver. email is [email protected]. phone number is (656) 332-6844. order ID is 4870952797. purchase date was 2020-03-30. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 9723 primrose ave newark, mi 85971.
|
shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "xjiw8ufp3b", "customer_name": "crystal minh", "email": "[email protected]", "member_level": "silver", "phone": "(656) 332-6844", "username": "cminh948"}, "order": {"street_address": "9723 primrose ave", "full_address": "9723 primrose ave newark, mi 85971", "city": "newark", "num_products": "3", "order_id": "4870952797", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "purchase_date": "2020-03-30", "shipping_status": "in transit", "state": "mi", "zip_code": "85971"}, "product": {"names": ["tommy_hilfiger shirt", "michael_kors shirt", "michael_kors shirt"], "amounts": [94, 79, 54]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Welcome to AcmeBrands! How can I help you?"}, {"role": "user", "content": "Hello, I would like to change my shipping deatails as they have changed recently due to a move"}, {"role": "assistant", "content": "I would be happy to help you with that"}, {"role": "assistant", "content": "Is there an outstanding order?"}, {"role": "assistant", "content": "Or is this just an update to your account?"}, {"role": "user", "content": "Yes my order id is 4870952797"}, {"role": "assistant", "content": "What is your name please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "What is the shipping status of the order?"}, {"role": "user", "content": "In Transit"}, {"role": "assistant", "content": "Next I need to validate your purchase. I will need your username and email."}, {"role": "user", "content": "cminh948, [email protected]"}, {"role": "assistant", "content": "thank you"}, {"role": "assistant", "content": "and the new address please?"}, {"role": "user", "content": "9756 Primrose Street Newark, MI 85971"}, {"role": "assistant", "content": "All taken care of!"}, {"role": "assistant", "content": "Is there anything else today?"}]
|
Thank you that is all
| 7 |
Customer name is norman bouchard. membership level is guest. phone number is (480) 983-3323. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 7092 1st ave raleigh, ca 46681.
|
storewide_query: pricing_3
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "guest", "phone": "(480) 983-3323"}, "order": {"street_address": "7092 1st ave", "full_address": "7092 1st ave raleigh, ca 46681", "city": "raleigh", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ca", "zip_code": "46681"}, "product": {"names": ["michael_kors jeans", "tommy_hilfiger jeans", "tommy_hilfiger boots"], "amounts": [49, 79, 54]}, "flow": "storewide_query", "subflow": "pricing_3"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_3", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can i help you"}]
|
Hello. I have a really cool party coming up. And I need some new clothes ASAP. I am thinking of ordering them to come by overnight shipping
| 1 |
Customer name is norman bouchard. membership level is guest. phone number is (480) 983-3323. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 7092 1st ave raleigh, ca 46681.
|
storewide_query: pricing_3
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "guest", "phone": "(480) 983-3323"}, "order": {"street_address": "7092 1st ave", "full_address": "7092 1st ave raleigh, ca 46681", "city": "raleigh", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ca", "zip_code": "46681"}, "product": {"names": ["michael_kors jeans", "tommy_hilfiger jeans", "tommy_hilfiger boots"], "amounts": [49, 79, 54]}, "flow": "storewide_query", "subflow": "pricing_3"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_3", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can i help you"}, {"role": "user", "content": "Hello. I have a really cool party coming up. And I need some new clothes ASAP. I am thinking of ordering them to come by overnight shipping"}]
|
Do you know how much that costs?
| 2 |
Customer name is norman bouchard. membership level is guest. phone number is (480) 983-3323. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 7092 1st ave raleigh, ca 46681.
|
storewide_query: pricing_3
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "guest", "phone": "(480) 983-3323"}, "order": {"street_address": "7092 1st ave", "full_address": "7092 1st ave raleigh, ca 46681", "city": "raleigh", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ca", "zip_code": "46681"}, "product": {"names": ["michael_kors jeans", "tommy_hilfiger jeans", "tommy_hilfiger boots"], "amounts": [49, 79, 54]}, "flow": "storewide_query", "subflow": "pricing_3"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_3", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can i help you"}, {"role": "user", "content": "Hello. I have a really cool party coming up. And I need some new clothes ASAP. I am thinking of ordering them to come by overnight shipping"}, {"role": "user", "content": "Do you know how much that costs?"}, {"role": "assistant", "content": "You want to know how much overnight shipping is, correct?"}]
|
yes
| 3 |
Customer name is norman bouchard. membership level is guest. phone number is (480) 983-3323. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 7092 1st ave raleigh, ca 46681.
|
storewide_query: pricing_3
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "guest", "phone": "(480) 983-3323"}, "order": {"street_address": "7092 1st ave", "full_address": "7092 1st ave raleigh, ca 46681", "city": "raleigh", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ca", "zip_code": "46681"}, "product": {"names": ["michael_kors jeans", "tommy_hilfiger jeans", "tommy_hilfiger boots"], "amounts": [49, 79, 54]}, "flow": "storewide_query", "subflow": "pricing_3"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_3", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can i help you"}, {"role": "user", "content": "Hello. I have a really cool party coming up. And I need some new clothes ASAP. I am thinking of ordering them to come by overnight shipping"}, {"role": "user", "content": "Do you know how much that costs?"}, {"role": "assistant", "content": "You want to know how much overnight shipping is, correct?"}, {"role": "user", "content": "yes"}]
|
like how much it costs
| 4 |
Customer name is norman bouchard. membership level is guest. phone number is (480) 983-3323. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 7092 1st ave raleigh, ca 46681.
|
storewide_query: pricing_3
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "guest", "phone": "(480) 983-3323"}, "order": {"street_address": "7092 1st ave", "full_address": "7092 1st ave raleigh, ca 46681", "city": "raleigh", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ca", "zip_code": "46681"}, "product": {"names": ["michael_kors jeans", "tommy_hilfiger jeans", "tommy_hilfiger boots"], "amounts": [49, 79, 54]}, "flow": "storewide_query", "subflow": "pricing_3"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_3", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can i help you"}, {"role": "user", "content": "Hello. I have a really cool party coming up. And I need some new clothes ASAP. I am thinking of ordering them to come by overnight shipping"}, {"role": "user", "content": "Do you know how much that costs?"}, {"role": "assistant", "content": "You want to know how much overnight shipping is, correct?"}, {"role": "user", "content": "yes"}, {"role": "user", "content": "like how much it costs"}]
|
I imagine that there is an extra fee
| 5 |
Customer name is norman bouchard. membership level is guest. phone number is (480) 983-3323. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 7092 1st ave raleigh, ca 46681.
|
storewide_query: pricing_3
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "guest", "phone": "(480) 983-3323"}, "order": {"street_address": "7092 1st ave", "full_address": "7092 1st ave raleigh, ca 46681", "city": "raleigh", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ca", "zip_code": "46681"}, "product": {"names": ["michael_kors jeans", "tommy_hilfiger jeans", "tommy_hilfiger boots"], "amounts": [49, 79, 54]}, "flow": "storewide_query", "subflow": "pricing_3"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_3", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can i help you"}, {"role": "user", "content": "Hello. I have a really cool party coming up. And I need some new clothes ASAP. I am thinking of ordering them to come by overnight shipping"}, {"role": "user", "content": "Do you know how much that costs?"}, {"role": "assistant", "content": "You want to know how much overnight shipping is, correct?"}, {"role": "user", "content": "yes"}, {"role": "user", "content": "like how much it costs"}, {"role": "user", "content": "I imagine that there is an extra fee"}]
|
i want these clothes quickly
| 6 |
Customer name is norman bouchard. membership level is guest. phone number is (480) 983-3323. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 7092 1st ave raleigh, ca 46681.
|
storewide_query: pricing_3
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "guest", "phone": "(480) 983-3323"}, "order": {"street_address": "7092 1st ave", "full_address": "7092 1st ave raleigh, ca 46681", "city": "raleigh", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ca", "zip_code": "46681"}, "product": {"names": ["michael_kors jeans", "tommy_hilfiger jeans", "tommy_hilfiger boots"], "amounts": [49, 79, 54]}, "flow": "storewide_query", "subflow": "pricing_3"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_3", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can i help you"}, {"role": "user", "content": "Hello. I have a really cool party coming up. And I need some new clothes ASAP. I am thinking of ordering them to come by overnight shipping"}, {"role": "user", "content": "Do you know how much that costs?"}, {"role": "assistant", "content": "You want to know how much overnight shipping is, correct?"}, {"role": "user", "content": "yes"}, {"role": "user", "content": "like how much it costs"}, {"role": "user", "content": "I imagine that there is an extra fee"}, {"role": "user", "content": "i want these clothes quickly"}]
|
but I can't afford to pay too much
| 7 |
Customer name is norman bouchard. membership level is guest. phone number is (480) 983-3323. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 7092 1st ave raleigh, ca 46681.
|
storewide_query: pricing_3
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "guest", "phone": "(480) 983-3323"}, "order": {"street_address": "7092 1st ave", "full_address": "7092 1st ave raleigh, ca 46681", "city": "raleigh", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ca", "zip_code": "46681"}, "product": {"names": ["michael_kors jeans", "tommy_hilfiger jeans", "tommy_hilfiger boots"], "amounts": [49, 79, 54]}, "flow": "storewide_query", "subflow": "pricing_3"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_3", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can i help you"}, {"role": "user", "content": "Hello. I have a really cool party coming up. And I need some new clothes ASAP. I am thinking of ordering them to come by overnight shipping"}, {"role": "user", "content": "Do you know how much that costs?"}, {"role": "assistant", "content": "You want to know how much overnight shipping is, correct?"}, {"role": "user", "content": "yes"}, {"role": "user", "content": "like how much it costs"}, {"role": "user", "content": "I imagine that there is an extra fee"}, {"role": "user", "content": "i want these clothes quickly"}, {"role": "user", "content": "but I can't afford to pay too much"}, {"role": "assistant", "content": "The rate is for 39.99 for items 5 lbs or less. And 54.99 for items of 10 lbs or lesss and 69.99 for items over that."}]
|
oh wow
| 8 |
Customer name is norman bouchard. membership level is guest. phone number is (480) 983-3323. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 7092 1st ave raleigh, ca 46681.
|
storewide_query: pricing_3
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "guest", "phone": "(480) 983-3323"}, "order": {"street_address": "7092 1st ave", "full_address": "7092 1st ave raleigh, ca 46681", "city": "raleigh", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ca", "zip_code": "46681"}, "product": {"names": ["michael_kors jeans", "tommy_hilfiger jeans", "tommy_hilfiger boots"], "amounts": [49, 79, 54]}, "flow": "storewide_query", "subflow": "pricing_3"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_3", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can i help you"}, {"role": "user", "content": "Hello. I have a really cool party coming up. And I need some new clothes ASAP. I am thinking of ordering them to come by overnight shipping"}, {"role": "user", "content": "Do you know how much that costs?"}, {"role": "assistant", "content": "You want to know how much overnight shipping is, correct?"}, {"role": "user", "content": "yes"}, {"role": "user", "content": "like how much it costs"}, {"role": "user", "content": "I imagine that there is an extra fee"}, {"role": "user", "content": "i want these clothes quickly"}, {"role": "user", "content": "but I can't afford to pay too much"}, {"role": "assistant", "content": "The rate is for 39.99 for items 5 lbs or less. And 54.99 for items of 10 lbs or lesss and 69.99 for items over that."}, {"role": "user", "content": "oh wow"}]
|
that's kind of expensive
| 9 |
Customer name is norman bouchard. membership level is guest. phone number is (480) 983-3323. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 7092 1st ave raleigh, ca 46681.
|
storewide_query: pricing_3
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "guest", "phone": "(480) 983-3323"}, "order": {"street_address": "7092 1st ave", "full_address": "7092 1st ave raleigh, ca 46681", "city": "raleigh", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ca", "zip_code": "46681"}, "product": {"names": ["michael_kors jeans", "tommy_hilfiger jeans", "tommy_hilfiger boots"], "amounts": [49, 79, 54]}, "flow": "storewide_query", "subflow": "pricing_3"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_3", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can i help you"}, {"role": "user", "content": "Hello. I have a really cool party coming up. And I need some new clothes ASAP. I am thinking of ordering them to come by overnight shipping"}, {"role": "user", "content": "Do you know how much that costs?"}, {"role": "assistant", "content": "You want to know how much overnight shipping is, correct?"}, {"role": "user", "content": "yes"}, {"role": "user", "content": "like how much it costs"}, {"role": "user", "content": "I imagine that there is an extra fee"}, {"role": "user", "content": "i want these clothes quickly"}, {"role": "user", "content": "but I can't afford to pay too much"}, {"role": "assistant", "content": "The rate is for 39.99 for items 5 lbs or less. And 54.99 for items of 10 lbs or lesss and 69.99 for items over that."}, {"role": "user", "content": "oh wow"}, {"role": "user", "content": "that's kind of expensive"}, {"role": "assistant", "content": "Yes it is expensive."}]
|
okay, well that's good to know
| 10 |
Customer name is norman bouchard. membership level is guest. phone number is (480) 983-3323. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 7092 1st ave raleigh, ca 46681.
|
storewide_query: pricing_3
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "guest", "phone": "(480) 983-3323"}, "order": {"street_address": "7092 1st ave", "full_address": "7092 1st ave raleigh, ca 46681", "city": "raleigh", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ca", "zip_code": "46681"}, "product": {"names": ["michael_kors jeans", "tommy_hilfiger jeans", "tommy_hilfiger boots"], "amounts": [49, 79, 54]}, "flow": "storewide_query", "subflow": "pricing_3"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_3", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can i help you"}, {"role": "user", "content": "Hello. I have a really cool party coming up. And I need some new clothes ASAP. I am thinking of ordering them to come by overnight shipping"}, {"role": "user", "content": "Do you know how much that costs?"}, {"role": "assistant", "content": "You want to know how much overnight shipping is, correct?"}, {"role": "user", "content": "yes"}, {"role": "user", "content": "like how much it costs"}, {"role": "user", "content": "I imagine that there is an extra fee"}, {"role": "user", "content": "i want these clothes quickly"}, {"role": "user", "content": "but I can't afford to pay too much"}, {"role": "assistant", "content": "The rate is for 39.99 for items 5 lbs or less. And 54.99 for items of 10 lbs or lesss and 69.99 for items over that."}, {"role": "user", "content": "oh wow"}, {"role": "user", "content": "that's kind of expensive"}, {"role": "assistant", "content": "Yes it is expensive."}, {"role": "user", "content": "okay, well that's good to know"}, {"role": "assistant", "content": "But they will come fast."}, {"role": "assistant", "content": "Do you need anymore help?"}]
|
maybe I will just wear some old clothes to the party
| 11 |
Customer name is norman bouchard. membership level is guest. phone number is (480) 983-3323. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 7092 1st ave raleigh, ca 46681.
|
storewide_query: pricing_3
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "guest", "phone": "(480) 983-3323"}, "order": {"street_address": "7092 1st ave", "full_address": "7092 1st ave raleigh, ca 46681", "city": "raleigh", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ca", "zip_code": "46681"}, "product": {"names": ["michael_kors jeans", "tommy_hilfiger jeans", "tommy_hilfiger boots"], "amounts": [49, 79, 54]}, "flow": "storewide_query", "subflow": "pricing_3"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_3", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can i help you"}, {"role": "user", "content": "Hello. I have a really cool party coming up. And I need some new clothes ASAP. I am thinking of ordering them to come by overnight shipping"}, {"role": "user", "content": "Do you know how much that costs?"}, {"role": "assistant", "content": "You want to know how much overnight shipping is, correct?"}, {"role": "user", "content": "yes"}, {"role": "user", "content": "like how much it costs"}, {"role": "user", "content": "I imagine that there is an extra fee"}, {"role": "user", "content": "i want these clothes quickly"}, {"role": "user", "content": "but I can't afford to pay too much"}, {"role": "assistant", "content": "The rate is for 39.99 for items 5 lbs or less. And 54.99 for items of 10 lbs or lesss and 69.99 for items over that."}, {"role": "user", "content": "oh wow"}, {"role": "user", "content": "that's kind of expensive"}, {"role": "assistant", "content": "Yes it is expensive."}, {"role": "user", "content": "okay, well that's good to know"}, {"role": "assistant", "content": "But they will come fast."}, {"role": "assistant", "content": "Do you need anymore help?"}, {"role": "user", "content": "maybe I will just wear some old clothes to the party"}]
|
no, that's it
| 12 |
Customer name is norman bouchard. membership level is guest. phone number is (480) 983-3323. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 7092 1st ave raleigh, ca 46681.
|
storewide_query: pricing_3
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "guest", "phone": "(480) 983-3323"}, "order": {"street_address": "7092 1st ave", "full_address": "7092 1st ave raleigh, ca 46681", "city": "raleigh", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ca", "zip_code": "46681"}, "product": {"names": ["michael_kors jeans", "tommy_hilfiger jeans", "tommy_hilfiger boots"], "amounts": [49, 79, 54]}, "flow": "storewide_query", "subflow": "pricing_3"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_3", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can i help you"}, {"role": "user", "content": "Hello. I have a really cool party coming up. And I need some new clothes ASAP. I am thinking of ordering them to come by overnight shipping"}, {"role": "user", "content": "Do you know how much that costs?"}, {"role": "assistant", "content": "You want to know how much overnight shipping is, correct?"}, {"role": "user", "content": "yes"}, {"role": "user", "content": "like how much it costs"}, {"role": "user", "content": "I imagine that there is an extra fee"}, {"role": "user", "content": "i want these clothes quickly"}, {"role": "user", "content": "but I can't afford to pay too much"}, {"role": "assistant", "content": "The rate is for 39.99 for items 5 lbs or less. And 54.99 for items of 10 lbs or lesss and 69.99 for items over that."}, {"role": "user", "content": "oh wow"}, {"role": "user", "content": "that's kind of expensive"}, {"role": "assistant", "content": "Yes it is expensive."}, {"role": "user", "content": "okay, well that's good to know"}, {"role": "assistant", "content": "But they will come fast."}, {"role": "assistant", "content": "Do you need anymore help?"}, {"role": "user", "content": "maybe I will just wear some old clothes to the party"}, {"role": "user", "content": "no, that's it"}, {"role": "assistant", "content": "Okay have a great day!"}]
|
i just needed to know about the shipping
| 13 |
Customer name is chloe zhang. membership level is silver. phone number is (816) 766-2714. order ID is 6820094438. delivery address is 8537 2nd ave brighton, ca 18534.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "f5kcd5qpaw", "customer_name": "chloe zhang", "member_level": "silver", "phone": "(816) 766-2714"}, "order": {"street_address": "8537 2nd ave", "full_address": "8537 2nd ave brighton, ca 18534", "city": "brighton", "order_id": "6820094438", "state": "ca", "zip_code": "18534"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "assistant", "content": "hello! How can I help you today?"}]
|
I want an extension for my shopping service.
| 1 |
Customer name is chloe zhang. membership level is silver. phone number is (816) 766-2714. order ID is 6820094438. delivery address is 8537 2nd ave brighton, ca 18534.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "f5kcd5qpaw", "customer_name": "chloe zhang", "member_level": "silver", "phone": "(816) 766-2714"}, "order": {"street_address": "8537 2nd ave", "full_address": "8537 2nd ave brighton, ca 18534", "city": "brighton", "order_id": "6820094438", "state": "ca", "zip_code": "18534"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "assistant", "content": "hello! How can I help you today?"}, {"role": "user", "content": "I want an extension for my shopping service."}]
|
I need more time to get the money.
| 2 |
Customer name is chloe zhang. membership level is silver. phone number is (816) 766-2714. order ID is 6820094438. delivery address is 8537 2nd ave brighton, ca 18534.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "f5kcd5qpaw", "customer_name": "chloe zhang", "member_level": "silver", "phone": "(816) 766-2714"}, "order": {"street_address": "8537 2nd ave", "full_address": "8537 2nd ave brighton, ca 18534", "city": "brighton", "order_id": "6820094438", "state": "ca", "zip_code": "18534"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "assistant", "content": "hello! How can I help you today?"}, {"role": "user", "content": "I want an extension for my shopping service."}, {"role": "user", "content": "I need more time to get the money."}, {"role": "assistant", "content": "So you need to postpone payment for your subscription?"}]
|
yes
| 3 |
Customer name is chloe zhang. membership level is silver. phone number is (816) 766-2714. order ID is 6820094438. delivery address is 8537 2nd ave brighton, ca 18534.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "f5kcd5qpaw", "customer_name": "chloe zhang", "member_level": "silver", "phone": "(816) 766-2714"}, "order": {"street_address": "8537 2nd ave", "full_address": "8537 2nd ave brighton, ca 18534", "city": "brighton", "order_id": "6820094438", "state": "ca", "zip_code": "18534"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "assistant", "content": "hello! How can I help you today?"}, {"role": "user", "content": "I want an extension for my shopping service."}, {"role": "user", "content": "I need more time to get the money."}, {"role": "assistant", "content": "So you need to postpone payment for your subscription?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Can I have your full name and account ID please"}]
|
Chloe Zhang
| 4 |
Customer name is chloe zhang. membership level is silver. phone number is (816) 766-2714. order ID is 6820094438. delivery address is 8537 2nd ave brighton, ca 18534.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "f5kcd5qpaw", "customer_name": "chloe zhang", "member_level": "silver", "phone": "(816) 766-2714"}, "order": {"street_address": "8537 2nd ave", "full_address": "8537 2nd ave brighton, ca 18534", "city": "brighton", "order_id": "6820094438", "state": "ca", "zip_code": "18534"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "assistant", "content": "hello! How can I help you today?"}, {"role": "user", "content": "I want an extension for my shopping service."}, {"role": "user", "content": "I need more time to get the money."}, {"role": "assistant", "content": "So you need to postpone payment for your subscription?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Can I have your full name and account ID please"}, {"role": "user", "content": "Chloe Zhang"}]
|
F5KCD5QPAW
| 5 |
Customer name is chloe zhang. membership level is silver. phone number is (816) 766-2714. order ID is 6820094438. delivery address is 8537 2nd ave brighton, ca 18534.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "f5kcd5qpaw", "customer_name": "chloe zhang", "member_level": "silver", "phone": "(816) 766-2714"}, "order": {"street_address": "8537 2nd ave", "full_address": "8537 2nd ave brighton, ca 18534", "city": "brighton", "order_id": "6820094438", "state": "ca", "zip_code": "18534"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "assistant", "content": "hello! How can I help you today?"}, {"role": "user", "content": "I want an extension for my shopping service."}, {"role": "user", "content": "I need more time to get the money."}, {"role": "assistant", "content": "So you need to postpone payment for your subscription?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Can I have your full name and account ID please"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "user", "content": "F5KCD5QPAW"}, {"role": "assistant", "content": "Ok. I pulled up your account. Now I need your order ID please"}]
|
6820094438
| 6 |
Customer name is chloe zhang. membership level is silver. phone number is (816) 766-2714. order ID is 6820094438. delivery address is 8537 2nd ave brighton, ca 18534.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "f5kcd5qpaw", "customer_name": "chloe zhang", "member_level": "silver", "phone": "(816) 766-2714"}, "order": {"street_address": "8537 2nd ave", "full_address": "8537 2nd ave brighton, ca 18534", "city": "brighton", "order_id": "6820094438", "state": "ca", "zip_code": "18534"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "assistant", "content": "hello! How can I help you today?"}, {"role": "user", "content": "I want an extension for my shopping service."}, {"role": "user", "content": "I need more time to get the money."}, {"role": "assistant", "content": "So you need to postpone payment for your subscription?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Can I have your full name and account ID please"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "user", "content": "F5KCD5QPAW"}, {"role": "assistant", "content": "Ok. I pulled up your account. Now I need your order ID please"}, {"role": "user", "content": "6820094438"}, {"role": "assistant", "content": "Are you a Gold or Silver member?"}]
|
silver
| 7 |
Customer name is chloe zhang. membership level is silver. phone number is (816) 766-2714. order ID is 6820094438. delivery address is 8537 2nd ave brighton, ca 18534.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "f5kcd5qpaw", "customer_name": "chloe zhang", "member_level": "silver", "phone": "(816) 766-2714"}, "order": {"street_address": "8537 2nd ave", "full_address": "8537 2nd ave brighton, ca 18534", "city": "brighton", "order_id": "6820094438", "state": "ca", "zip_code": "18534"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "assistant", "content": "hello! How can I help you today?"}, {"role": "user", "content": "I want an extension for my shopping service."}, {"role": "user", "content": "I need more time to get the money."}, {"role": "assistant", "content": "So you need to postpone payment for your subscription?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Can I have your full name and account ID please"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "user", "content": "F5KCD5QPAW"}, {"role": "assistant", "content": "Ok. I pulled up your account. Now I need your order ID please"}, {"role": "user", "content": "6820094438"}, {"role": "assistant", "content": "Are you a Gold or Silver member?"}, {"role": "user", "content": "silver"}, {"role": "assistant", "content": "I can only extend your payment by one day."}]
|
Okay
| 8 |
Customer name is chloe zhang. membership level is silver. phone number is (816) 766-2714. order ID is 6820094438. delivery address is 8537 2nd ave brighton, ca 18534.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "f5kcd5qpaw", "customer_name": "chloe zhang", "member_level": "silver", "phone": "(816) 766-2714"}, "order": {"street_address": "8537 2nd ave", "full_address": "8537 2nd ave brighton, ca 18534", "city": "brighton", "order_id": "6820094438", "state": "ca", "zip_code": "18534"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "chloe zhang", "member_level": "silver"}
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[{"role": "assistant", "content": "hello! How can I help you today?"}, {"role": "user", "content": "I want an extension for my shopping service."}, {"role": "user", "content": "I need more time to get the money."}, {"role": "assistant", "content": "So you need to postpone payment for your subscription?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Can I have your full name and account ID please"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "user", "content": "F5KCD5QPAW"}, {"role": "assistant", "content": "Ok. I pulled up your account. Now I need your order ID please"}, {"role": "user", "content": "6820094438"}, {"role": "assistant", "content": "Are you a Gold or Silver member?"}, {"role": "user", "content": "silver"}, {"role": "assistant", "content": "I can only extend your payment by one day."}, {"role": "user", "content": "Okay"}, {"role": "assistant", "content": "Ok. Your extension is now reflected on your account."}, {"role": "assistant", "content": "Is there anything else I can help you with today?"}]
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no
| 9 |
Customer name is alessandro phoenix. membership level is gold. email is [email protected]. phone number is (116) 048-7515. delivery address is 6645 brushwick dr newark, ca 33186.
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account_access: recover_username
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{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "gold", "phone": "(116) 048-7515", "username": "alessandrop146"}, "order": {"street_address": "6645 brushwick dr", "full_address": "6645 brushwick dr newark, ca 33186", "city": "newark", "state": "ca", "zip_code": "33186"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "alessandro phoenix", "member_level": "gold"}
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[{"role": "assistant", "content": "Hello how can I help you today?"}]
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Hello, I am trying to check the status of my order but I forgot my username and can't log in, can you help me with this?
| 1 |
Customer name is alessandro phoenix. membership level is gold. email is [email protected]. phone number is (116) 048-7515. delivery address is 6645 brushwick dr newark, ca 33186.
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account_access: recover_username
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{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "gold", "phone": "(116) 048-7515", "username": "alessandrop146"}, "order": {"street_address": "6645 brushwick dr", "full_address": "6645 brushwick dr newark, ca 33186", "city": "newark", "state": "ca", "zip_code": "33186"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "alessandro phoenix", "member_level": "gold"}
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[{"role": "assistant", "content": "Hello how can I help you today?"}, {"role": "user", "content": "Hello, I am trying to check the status of my order but I forgot my username and can't log in, can you help me with this?"}, {"role": "assistant", "content": "Alright, so you just need help recovering your username then?"}]
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Exactly, thank you
| 2 |
Customer name is alessandro phoenix. membership level is gold. email is [email protected]. phone number is (116) 048-7515. delivery address is 6645 brushwick dr newark, ca 33186.
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account_access: recover_username
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{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "gold", "phone": "(116) 048-7515", "username": "alessandrop146"}, "order": {"street_address": "6645 brushwick dr", "full_address": "6645 brushwick dr newark, ca 33186", "city": "newark", "state": "ca", "zip_code": "33186"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "alessandro phoenix", "member_level": "gold"}
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[{"role": "assistant", "content": "Hello how can I help you today?"}, {"role": "user", "content": "Hello, I am trying to check the status of my order but I forgot my username and can't log in, can you help me with this?"}, {"role": "assistant", "content": "Alright, so you just need help recovering your username then?"}, {"role": "user", "content": "Exactly, thank you"}, {"role": "assistant", "content": "Can I start with your full name or account ID?"}]
|
Alessandro Phoenix
| 3 |
Customer name is alessandro phoenix. membership level is gold. email is [email protected]. phone number is (116) 048-7515. delivery address is 6645 brushwick dr newark, ca 33186.
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account_access: recover_username
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{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "gold", "phone": "(116) 048-7515", "username": "alessandrop146"}, "order": {"street_address": "6645 brushwick dr", "full_address": "6645 brushwick dr newark, ca 33186", "city": "newark", "state": "ca", "zip_code": "33186"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "alessandro phoenix", "member_level": "gold"}
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[{"role": "assistant", "content": "Hello how can I help you today?"}, {"role": "user", "content": "Hello, I am trying to check the status of my order but I forgot my username and can't log in, can you help me with this?"}, {"role": "assistant", "content": "Alright, so you just need help recovering your username then?"}, {"role": "user", "content": "Exactly, thank you"}, {"role": "assistant", "content": "Can I start with your full name or account ID?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "Alright the account is pulled up, can I also have 2 of the 3: zip code, phone number, email address?"}]
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Sure it's 33186 and phone is 116-048-7515
| 4 |
Customer name is alessandro phoenix. membership level is gold. email is [email protected]. phone number is (116) 048-7515. delivery address is 6645 brushwick dr newark, ca 33186.
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account_access: recover_username
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{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "gold", "phone": "(116) 048-7515", "username": "alessandrop146"}, "order": {"street_address": "6645 brushwick dr", "full_address": "6645 brushwick dr newark, ca 33186", "city": "newark", "state": "ca", "zip_code": "33186"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello how can I help you today?"}, {"role": "user", "content": "Hello, I am trying to check the status of my order but I forgot my username and can't log in, can you help me with this?"}, {"role": "assistant", "content": "Alright, so you just need help recovering your username then?"}, {"role": "user", "content": "Exactly, thank you"}, {"role": "assistant", "content": "Can I start with your full name or account ID?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "Alright the account is pulled up, can I also have 2 of the 3: zip code, phone number, email address?"}, {"role": "user", "content": "Sure it's 33186 and phone is 116-048-7515"}, {"role": "assistant", "content": "Alright do you happen to have that email address?"}]
| 5 |
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Customer name is alessandro phoenix. membership level is gold. email is [email protected]. phone number is (116) 048-7515. delivery address is 6645 brushwick dr newark, ca 33186.
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account_access: recover_username
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{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "gold", "phone": "(116) 048-7515", "username": "alessandrop146"}, "order": {"street_address": "6645 brushwick dr", "full_address": "6645 brushwick dr newark, ca 33186", "city": "newark", "state": "ca", "zip_code": "33186"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello how can I help you today?"}, {"role": "user", "content": "Hello, I am trying to check the status of my order but I forgot my username and can't log in, can you help me with this?"}, {"role": "assistant", "content": "Alright, so you just need help recovering your username then?"}, {"role": "user", "content": "Exactly, thank you"}, {"role": "assistant", "content": "Can I start with your full name or account ID?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "Alright the account is pulled up, can I also have 2 of the 3: zip code, phone number, email address?"}, {"role": "user", "content": "Sure it's 33186 and phone is 116-048-7515"}, {"role": "assistant", "content": "Alright do you happen to have that email address?"}, {"role": "user", "content": "[email protected]"}, {"role": "assistant", "content": "There we go, the phone number was giving errors on my end. thanks for that"}]
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No problem
| 6 |
Customer name is alessandro phoenix. membership level is gold. email is [email protected]. phone number is (116) 048-7515. delivery address is 6645 brushwick dr newark, ca 33186.
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account_access: recover_username
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{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "gold", "phone": "(116) 048-7515", "username": "alessandrop146"}, "order": {"street_address": "6645 brushwick dr", "full_address": "6645 brushwick dr newark, ca 33186", "city": "newark", "state": "ca", "zip_code": "33186"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello how can I help you today?"}, {"role": "user", "content": "Hello, I am trying to check the status of my order but I forgot my username and can't log in, can you help me with this?"}, {"role": "assistant", "content": "Alright, so you just need help recovering your username then?"}, {"role": "user", "content": "Exactly, thank you"}, {"role": "assistant", "content": "Can I start with your full name or account ID?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "Alright the account is pulled up, can I also have 2 of the 3: zip code, phone number, email address?"}, {"role": "user", "content": "Sure it's 33186 and phone is 116-048-7515"}, {"role": "assistant", "content": "Alright do you happen to have that email address?"}, {"role": "user", "content": "[email protected]"}, {"role": "assistant", "content": "There we go, the phone number was giving errors on my end. thanks for that"}, {"role": "user", "content": "No problem"}, {"role": "assistant", "content": "your username is aphoenix1"}, {"role": "assistant", "content": "was there anything else I could help with?"}]
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Thank you so much, have a good day
| 7 |
Customer name is joseph banter. membership level is gold. email is [email protected]. phone number is (285) 488-6806. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 2702 lincoln ave raleigh, ca 43517.
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troubleshoot_site: shopping_cart
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{"scenario": {"personal": {"customer_name": "joseph banter", "email": "[email protected]", "member_level": "gold", "phone": "(285) 488-6806", "username": "josephb9"}, "order": {"street_address": "2702 lincoln ave", "full_address": "2702 lincoln ave raleigh, ca 43517", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "ca", "zip_code": "43517"}, "product": {"names": ["calvin_klein boots"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "joseph banter", "member_level": "gold"}
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[]
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Hello
| 1 |
Customer name is joseph banter. membership level is gold. email is [email protected]. phone number is (285) 488-6806. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 2702 lincoln ave raleigh, ca 43517.
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troubleshoot_site: shopping_cart
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{"scenario": {"personal": {"customer_name": "joseph banter", "email": "[email protected]", "member_level": "gold", "phone": "(285) 488-6806", "username": "josephb9"}, "order": {"street_address": "2702 lincoln ave", "full_address": "2702 lincoln ave raleigh, ca 43517", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "ca", "zip_code": "43517"}, "product": {"names": ["calvin_klein boots"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "joseph banter", "member_level": "gold"}
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[{"role": "user", "content": "Hello"}, {"role": "assistant", "content": "Hello! How can I help you today?"}]
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I am trying to buy a pair of boots but they aren't getting added to my cart.
| 2 |
Customer name is joseph banter. membership level is gold. email is [email protected]. phone number is (285) 488-6806. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 2702 lincoln ave raleigh, ca 43517.
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troubleshoot_site: shopping_cart
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{"scenario": {"personal": {"customer_name": "joseph banter", "email": "[email protected]", "member_level": "gold", "phone": "(285) 488-6806", "username": "josephb9"}, "order": {"street_address": "2702 lincoln ave", "full_address": "2702 lincoln ave raleigh, ca 43517", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "ca", "zip_code": "43517"}, "product": {"names": ["calvin_klein boots"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "joseph banter", "member_level": "gold"}
|
[{"role": "user", "content": "Hello"}, {"role": "assistant", "content": "Hello! How can I help you today?"}, {"role": "user", "content": "I am trying to buy a pair of boots but they aren't getting added to my cart."}, {"role": "assistant", "content": "Okay, I should be able to help you with that. One moment please..."}, {"role": "assistant", "content": "Can I get your name and account number first, please?"}]
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Joseph Banter, I don't have my account number but my username is josephb9
| 3 |
Customer name is joseph banter. membership level is gold. email is [email protected]. phone number is (285) 488-6806. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 2702 lincoln ave raleigh, ca 43517.
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troubleshoot_site: shopping_cart
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{"scenario": {"personal": {"customer_name": "joseph banter", "email": "[email protected]", "member_level": "gold", "phone": "(285) 488-6806", "username": "josephb9"}, "order": {"street_address": "2702 lincoln ave", "full_address": "2702 lincoln ave raleigh, ca 43517", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "ca", "zip_code": "43517"}, "product": {"names": ["calvin_klein boots"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "joseph banter", "member_level": "gold"}
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[{"role": "user", "content": "Hello"}, {"role": "assistant", "content": "Hello! How can I help you today?"}, {"role": "user", "content": "I am trying to buy a pair of boots but they aren't getting added to my cart."}, {"role": "assistant", "content": "Okay, I should be able to help you with that. One moment please..."}, {"role": "assistant", "content": "Can I get your name and account number first, please?"}, {"role": "user", "content": "Joseph Banter, I don't have my account number but my username is josephb9"}, {"role": "assistant", "content": "Okay, that's fine. Can you tell me the name of the product you had trouble with?"}]
|
Calvin Klein boots
| 4 |
Customer name is joseph banter. membership level is gold. email is [email protected]. phone number is (285) 488-6806. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 2702 lincoln ave raleigh, ca 43517.
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troubleshoot_site: shopping_cart
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{"scenario": {"personal": {"customer_name": "joseph banter", "email": "[email protected]", "member_level": "gold", "phone": "(285) 488-6806", "username": "josephb9"}, "order": {"street_address": "2702 lincoln ave", "full_address": "2702 lincoln ave raleigh, ca 43517", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "ca", "zip_code": "43517"}, "product": {"names": ["calvin_klein boots"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "joseph banter", "member_level": "gold"}
|
[{"role": "user", "content": "Hello"}, {"role": "assistant", "content": "Hello! How can I help you today?"}, {"role": "user", "content": "I am trying to buy a pair of boots but they aren't getting added to my cart."}, {"role": "assistant", "content": "Okay, I should be able to help you with that. One moment please..."}, {"role": "assistant", "content": "Can I get your name and account number first, please?"}, {"role": "user", "content": "Joseph Banter, I don't have my account number but my username is josephb9"}, {"role": "assistant", "content": "Okay, that's fine. Can you tell me the name of the product you had trouble with?"}, {"role": "user", "content": "Calvin Klein boots"}, {"role": "assistant", "content": "I'm sorry, Joseph. Please stay with me here..."}]
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No problem
| 5 |
Customer name is joseph banter. membership level is gold. email is [email protected]. phone number is (285) 488-6806. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 2702 lincoln ave raleigh, ca 43517.
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troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "[email protected]", "member_level": "gold", "phone": "(285) 488-6806", "username": "josephb9"}, "order": {"street_address": "2702 lincoln ave", "full_address": "2702 lincoln ave raleigh, ca 43517", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "ca", "zip_code": "43517"}, "product": {"names": ["calvin_klein boots"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "joseph banter", "member_level": "gold"}
|
[{"role": "user", "content": "Hello"}, {"role": "assistant", "content": "Hello! How can I help you today?"}, {"role": "user", "content": "I am trying to buy a pair of boots but they aren't getting added to my cart."}, {"role": "assistant", "content": "Okay, I should be able to help you with that. One moment please..."}, {"role": "assistant", "content": "Can I get your name and account number first, please?"}, {"role": "user", "content": "Joseph Banter, I don't have my account number but my username is josephb9"}, {"role": "assistant", "content": "Okay, that's fine. Can you tell me the name of the product you had trouble with?"}, {"role": "user", "content": "Calvin Klein boots"}, {"role": "assistant", "content": "I'm sorry, Joseph. Please stay with me here..."}, {"role": "user", "content": "No problem"}, {"role": "assistant", "content": "Can I have you try refreshing the page, and then trying to put the boots in the cart again?"}]
|
Sure, one moment
| 6 |
Customer name is joseph banter. membership level is gold. email is [email protected]. phone number is (285) 488-6806. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 2702 lincoln ave raleigh, ca 43517.
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troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "[email protected]", "member_level": "gold", "phone": "(285) 488-6806", "username": "josephb9"}, "order": {"street_address": "2702 lincoln ave", "full_address": "2702 lincoln ave raleigh, ca 43517", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "ca", "zip_code": "43517"}, "product": {"names": ["calvin_klein boots"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "joseph banter", "member_level": "gold"}
|
[{"role": "user", "content": "Hello"}, {"role": "assistant", "content": "Hello! How can I help you today?"}, {"role": "user", "content": "I am trying to buy a pair of boots but they aren't getting added to my cart."}, {"role": "assistant", "content": "Okay, I should be able to help you with that. One moment please..."}, {"role": "assistant", "content": "Can I get your name and account number first, please?"}, {"role": "user", "content": "Joseph Banter, I don't have my account number but my username is josephb9"}, {"role": "assistant", "content": "Okay, that's fine. Can you tell me the name of the product you had trouble with?"}, {"role": "user", "content": "Calvin Klein boots"}, {"role": "assistant", "content": "I'm sorry, Joseph. Please stay with me here..."}, {"role": "user", "content": "No problem"}, {"role": "assistant", "content": "Can I have you try refreshing the page, and then trying to put the boots in the cart again?"}, {"role": "user", "content": "Sure, one moment"}]
|
That didn't work, sorry
| 7 |
Customer name is joseph banter. membership level is gold. email is [email protected]. phone number is (285) 488-6806. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 2702 lincoln ave raleigh, ca 43517.
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troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "[email protected]", "member_level": "gold", "phone": "(285) 488-6806", "username": "josephb9"}, "order": {"street_address": "2702 lincoln ave", "full_address": "2702 lincoln ave raleigh, ca 43517", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "ca", "zip_code": "43517"}, "product": {"names": ["calvin_klein boots"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "joseph banter", "member_level": "gold"}
|
[{"role": "user", "content": "Hello"}, {"role": "assistant", "content": "Hello! How can I help you today?"}, {"role": "user", "content": "I am trying to buy a pair of boots but they aren't getting added to my cart."}, {"role": "assistant", "content": "Okay, I should be able to help you with that. One moment please..."}, {"role": "assistant", "content": "Can I get your name and account number first, please?"}, {"role": "user", "content": "Joseph Banter, I don't have my account number but my username is josephb9"}, {"role": "assistant", "content": "Okay, that's fine. Can you tell me the name of the product you had trouble with?"}, {"role": "user", "content": "Calvin Klein boots"}, {"role": "assistant", "content": "I'm sorry, Joseph. Please stay with me here..."}, {"role": "user", "content": "No problem"}, {"role": "assistant", "content": "Can I have you try refreshing the page, and then trying to put the boots in the cart again?"}, {"role": "user", "content": "Sure, one moment"}, {"role": "user", "content": "That didn't work, sorry"}, {"role": "assistant", "content": "Alright. How about if you try logging out of your account, and then back in."}]
|
Ok, let's try
| 8 |
Customer name is joseph banter. membership level is gold. email is [email protected]. phone number is (285) 488-6806. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 2702 lincoln ave raleigh, ca 43517.
|
troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "[email protected]", "member_level": "gold", "phone": "(285) 488-6806", "username": "josephb9"}, "order": {"street_address": "2702 lincoln ave", "full_address": "2702 lincoln ave raleigh, ca 43517", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "ca", "zip_code": "43517"}, "product": {"names": ["calvin_klein boots"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "joseph banter", "member_level": "gold"}
|
[{"role": "user", "content": "Hello"}, {"role": "assistant", "content": "Hello! How can I help you today?"}, {"role": "user", "content": "I am trying to buy a pair of boots but they aren't getting added to my cart."}, {"role": "assistant", "content": "Okay, I should be able to help you with that. One moment please..."}, {"role": "assistant", "content": "Can I get your name and account number first, please?"}, {"role": "user", "content": "Joseph Banter, I don't have my account number but my username is josephb9"}, {"role": "assistant", "content": "Okay, that's fine. Can you tell me the name of the product you had trouble with?"}, {"role": "user", "content": "Calvin Klein boots"}, {"role": "assistant", "content": "I'm sorry, Joseph. Please stay with me here..."}, {"role": "user", "content": "No problem"}, {"role": "assistant", "content": "Can I have you try refreshing the page, and then trying to put the boots in the cart again?"}, {"role": "user", "content": "Sure, one moment"}, {"role": "user", "content": "That didn't work, sorry"}, {"role": "assistant", "content": "Alright. How about if you try logging out of your account, and then back in."}, {"role": "user", "content": "Ok, let's try"}]
|
That seemed to do the trick, thank you!
| 9 |
Customer name is joseph banter. membership level is gold. email is [email protected]. phone number is (285) 488-6806. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 2702 lincoln ave raleigh, ca 43517.
|
troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "[email protected]", "member_level": "gold", "phone": "(285) 488-6806", "username": "josephb9"}, "order": {"street_address": "2702 lincoln ave", "full_address": "2702 lincoln ave raleigh, ca 43517", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "ca", "zip_code": "43517"}, "product": {"names": ["calvin_klein boots"], "amounts": [59]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "joseph banter", "member_level": "gold"}
|
[{"role": "user", "content": "Hello"}, {"role": "assistant", "content": "Hello! How can I help you today?"}, {"role": "user", "content": "I am trying to buy a pair of boots but they aren't getting added to my cart."}, {"role": "assistant", "content": "Okay, I should be able to help you with that. One moment please..."}, {"role": "assistant", "content": "Can I get your name and account number first, please?"}, {"role": "user", "content": "Joseph Banter, I don't have my account number but my username is josephb9"}, {"role": "assistant", "content": "Okay, that's fine. Can you tell me the name of the product you had trouble with?"}, {"role": "user", "content": "Calvin Klein boots"}, {"role": "assistant", "content": "I'm sorry, Joseph. Please stay with me here..."}, {"role": "user", "content": "No problem"}, {"role": "assistant", "content": "Can I have you try refreshing the page, and then trying to put the boots in the cart again?"}, {"role": "user", "content": "Sure, one moment"}, {"role": "user", "content": "That didn't work, sorry"}, {"role": "assistant", "content": "Alright. How about if you try logging out of your account, and then back in."}, {"role": "user", "content": "Ok, let's try"}, {"role": "user", "content": "That seemed to do the trick, thank you!"}, {"role": "assistant", "content": "Great! Is there anything else I can help you with?"}]
|
That was all, thanks again.
| 10 |
Customer name is norman bouchard. membership level is gold. email is [email protected]. phone number is (510) 601-9475. order ID is 5545781356. purchase date was 2020-03-22. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 9221 woodshore st san mateo, wa 5940.
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shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "4vejcyvp8u", "customer_name": "norman bouchard", "email": "[email protected]", "member_level": "gold", "phone": "(510) 601-9475", "username": "nb860284"}, "order": {"street_address": "9221 woodshore st", "full_address": "9221 woodshore st san mateo, wa 5940", "city": "san mateo", "num_products": "1", "order_id": "5545781356", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2020-03-22", "shipping_status": "in transit", "state": "wa", "zip_code": "5940"}, "product": {"names": ["michael_kors jeans"], "amounts": [54]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme Brands! How can I help you today?"}]
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I accidently ordered the wrong item and was wondering if I can change the item
| 1 |
Customer name is norman bouchard. membership level is gold. email is [email protected]. phone number is (510) 601-9475. order ID is 5545781356. purchase date was 2020-03-22. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 9221 woodshore st san mateo, wa 5940.
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shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "4vejcyvp8u", "customer_name": "norman bouchard", "email": "[email protected]", "member_level": "gold", "phone": "(510) 601-9475", "username": "nb860284"}, "order": {"street_address": "9221 woodshore st", "full_address": "9221 woodshore st san mateo, wa 5940", "city": "san mateo", "num_products": "1", "order_id": "5545781356", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2020-03-22", "shipping_status": "in transit", "state": "wa", "zip_code": "5940"}, "product": {"names": ["michael_kors jeans"], "amounts": [54]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme Brands! How can I help you today?"}, {"role": "user", "content": "I accidently ordered the wrong item and was wondering if I can change the item"}, {"role": "assistant", "content": "I can check to see if we can make the adjust to your order. Can I have your name or account ID?"}]
|
Norman Bouchard
| 2 |
Customer name is norman bouchard. membership level is gold. email is [email protected]. phone number is (510) 601-9475. order ID is 5545781356. purchase date was 2020-03-22. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 9221 woodshore st san mateo, wa 5940.
|
shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "4vejcyvp8u", "customer_name": "norman bouchard", "email": "[email protected]", "member_level": "gold", "phone": "(510) 601-9475", "username": "nb860284"}, "order": {"street_address": "9221 woodshore st", "full_address": "9221 woodshore st san mateo, wa 5940", "city": "san mateo", "num_products": "1", "order_id": "5545781356", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2020-03-22", "shipping_status": "in transit", "state": "wa", "zip_code": "5940"}, "product": {"names": ["michael_kors jeans"], "amounts": [54]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme Brands! How can I help you today?"}, {"role": "user", "content": "I accidently ordered the wrong item and was wondering if I can change the item"}, {"role": "assistant", "content": "I can check to see if we can make the adjust to your order. Can I have your name or account ID?"}, {"role": "user", "content": "Norman Bouchard"}]
|
Account ID: 4VEJCYVP8U
| 3 |
Customer name is norman bouchard. membership level is gold. email is [email protected]. phone number is (510) 601-9475. order ID is 5545781356. purchase date was 2020-03-22. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 9221 woodshore st san mateo, wa 5940.
|
shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "4vejcyvp8u", "customer_name": "norman bouchard", "email": "[email protected]", "member_level": "gold", "phone": "(510) 601-9475", "username": "nb860284"}, "order": {"street_address": "9221 woodshore st", "full_address": "9221 woodshore st san mateo, wa 5940", "city": "san mateo", "num_products": "1", "order_id": "5545781356", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2020-03-22", "shipping_status": "in transit", "state": "wa", "zip_code": "5940"}, "product": {"names": ["michael_kors jeans"], "amounts": [54]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme Brands! How can I help you today?"}, {"role": "user", "content": "I accidently ordered the wrong item and was wondering if I can change the item"}, {"role": "assistant", "content": "I can check to see if we can make the adjust to your order. Can I have your name or account ID?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "user", "content": "Account ID: 4VEJCYVP8U"}, {"role": "assistant", "content": "Thank you. You need to both remove an item and add a different item to your order?"}]
|
I think at this point I'd rather just cancel the order
| 4 |
Customer name is norman bouchard. membership level is gold. email is [email protected]. phone number is (510) 601-9475. order ID is 5545781356. purchase date was 2020-03-22. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 9221 woodshore st san mateo, wa 5940.
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shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "4vejcyvp8u", "customer_name": "norman bouchard", "email": "[email protected]", "member_level": "gold", "phone": "(510) 601-9475", "username": "nb860284"}, "order": {"street_address": "9221 woodshore st", "full_address": "9221 woodshore st san mateo, wa 5940", "city": "san mateo", "num_products": "1", "order_id": "5545781356", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2020-03-22", "shipping_status": "in transit", "state": "wa", "zip_code": "5940"}, "product": {"names": ["michael_kors jeans"], "amounts": [54]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme Brands! How can I help you today?"}, {"role": "user", "content": "I accidently ordered the wrong item and was wondering if I can change the item"}, {"role": "assistant", "content": "I can check to see if we can make the adjust to your order. Can I have your name or account ID?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "user", "content": "Account ID: 4VEJCYVP8U"}, {"role": "assistant", "content": "Thank you. You need to both remove an item and add a different item to your order?"}, {"role": "user", "content": "I think at this point I'd rather just cancel the order"}, {"role": "assistant", "content": "Okay. Which is your order ID number?"}]
|
Order ID: 5545781356
| 5 |
Customer name is norman bouchard. membership level is gold. email is [email protected]. phone number is (510) 601-9475. order ID is 5545781356. purchase date was 2020-03-22. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 9221 woodshore st san mateo, wa 5940.
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shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "4vejcyvp8u", "customer_name": "norman bouchard", "email": "[email protected]", "member_level": "gold", "phone": "(510) 601-9475", "username": "nb860284"}, "order": {"street_address": "9221 woodshore st", "full_address": "9221 woodshore st san mateo, wa 5940", "city": "san mateo", "num_products": "1", "order_id": "5545781356", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2020-03-22", "shipping_status": "in transit", "state": "wa", "zip_code": "5940"}, "product": {"names": ["michael_kors jeans"], "amounts": [54]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme Brands! How can I help you today?"}, {"role": "user", "content": "I accidently ordered the wrong item and was wondering if I can change the item"}, {"role": "assistant", "content": "I can check to see if we can make the adjust to your order. Can I have your name or account ID?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "user", "content": "Account ID: 4VEJCYVP8U"}, {"role": "assistant", "content": "Thank you. You need to both remove an item and add a different item to your order?"}, {"role": "user", "content": "I think at this point I'd rather just cancel the order"}, {"role": "assistant", "content": "Okay. Which is your order ID number?"}, {"role": "user", "content": "Order ID: 5545781356"}, {"role": "assistant", "content": "What is the shipping status of your order?"}]
|
It says in transit
| 6 |
Customer name is norman bouchard. membership level is gold. email is [email protected]. phone number is (510) 601-9475. order ID is 5545781356. purchase date was 2020-03-22. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 9221 woodshore st san mateo, wa 5940.
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shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "4vejcyvp8u", "customer_name": "norman bouchard", "email": "[email protected]", "member_level": "gold", "phone": "(510) 601-9475", "username": "nb860284"}, "order": {"street_address": "9221 woodshore st", "full_address": "9221 woodshore st san mateo, wa 5940", "city": "san mateo", "num_products": "1", "order_id": "5545781356", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2020-03-22", "shipping_status": "in transit", "state": "wa", "zip_code": "5940"}, "product": {"names": ["michael_kors jeans"], "amounts": [54]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme Brands! How can I help you today?"}, {"role": "user", "content": "I accidently ordered the wrong item and was wondering if I can change the item"}, {"role": "assistant", "content": "I can check to see if we can make the adjust to your order. Can I have your name or account ID?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "user", "content": "Account ID: 4VEJCYVP8U"}, {"role": "assistant", "content": "Thank you. You need to both remove an item and add a different item to your order?"}, {"role": "user", "content": "I think at this point I'd rather just cancel the order"}, {"role": "assistant", "content": "Okay. Which is your order ID number?"}, {"role": "user", "content": "Order ID: 5545781356"}, {"role": "assistant", "content": "What is the shipping status of your order?"}, {"role": "user", "content": "It says in transit"}, {"role": "assistant", "content": "What is your membership level with us?"}]
|
Gold
| 7 |
Customer name is norman bouchard. membership level is gold. email is [email protected]. phone number is (510) 601-9475. order ID is 5545781356. purchase date was 2020-03-22. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 9221 woodshore st san mateo, wa 5940.
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shipping_issue: manage
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{"scenario": {"personal": {"account_id": "4vejcyvp8u", "customer_name": "norman bouchard", "email": "[email protected]", "member_level": "gold", "phone": "(510) 601-9475", "username": "nb860284"}, "order": {"street_address": "9221 woodshore st", "full_address": "9221 woodshore st san mateo, wa 5940", "city": "san mateo", "num_products": "1", "order_id": "5545781356", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2020-03-22", "shipping_status": "in transit", "state": "wa", "zip_code": "5940"}, "product": {"names": ["michael_kors jeans"], "amounts": [54]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme Brands! How can I help you today?"}, {"role": "user", "content": "I accidently ordered the wrong item and was wondering if I can change the item"}, {"role": "assistant", "content": "I can check to see if we can make the adjust to your order. Can I have your name or account ID?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "user", "content": "Account ID: 4VEJCYVP8U"}, {"role": "assistant", "content": "Thank you. You need to both remove an item and add a different item to your order?"}, {"role": "user", "content": "I think at this point I'd rather just cancel the order"}, {"role": "assistant", "content": "Okay. Which is your order ID number?"}, {"role": "user", "content": "Order ID: 5545781356"}, {"role": "assistant", "content": "What is the shipping status of your order?"}, {"role": "user", "content": "It says in transit"}, {"role": "assistant", "content": "What is your membership level with us?"}, {"role": "user", "content": "Gold"}, {"role": "assistant", "content": "Since the order has already shipped, I'm unable to cancel to order. However, I'll be able to refund you right away. Once the shipment arrives, you'll need to contact us for a return shipping label."}]
|
Ok, that sounds good
| 8 |
Customer name is norman bouchard. membership level is gold. email is [email protected]. phone number is (510) 601-9475. order ID is 5545781356. purchase date was 2020-03-22. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 9221 woodshore st san mateo, wa 5940.
|
shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "4vejcyvp8u", "customer_name": "norman bouchard", "email": "[email protected]", "member_level": "gold", "phone": "(510) 601-9475", "username": "nb860284"}, "order": {"street_address": "9221 woodshore st", "full_address": "9221 woodshore st san mateo, wa 5940", "city": "san mateo", "num_products": "1", "order_id": "5545781356", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2020-03-22", "shipping_status": "in transit", "state": "wa", "zip_code": "5940"}, "product": {"names": ["michael_kors jeans"], "amounts": [54]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme Brands! How can I help you today?"}, {"role": "user", "content": "I accidently ordered the wrong item and was wondering if I can change the item"}, {"role": "assistant", "content": "I can check to see if we can make the adjust to your order. Can I have your name or account ID?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "user", "content": "Account ID: 4VEJCYVP8U"}, {"role": "assistant", "content": "Thank you. You need to both remove an item and add a different item to your order?"}, {"role": "user", "content": "I think at this point I'd rather just cancel the order"}, {"role": "assistant", "content": "Okay. Which is your order ID number?"}, {"role": "user", "content": "Order ID: 5545781356"}, {"role": "assistant", "content": "What is the shipping status of your order?"}, {"role": "user", "content": "It says in transit"}, {"role": "assistant", "content": "What is your membership level with us?"}, {"role": "user", "content": "Gold"}, {"role": "assistant", "content": "Since the order has already shipped, I'm unable to cancel to order. However, I'll be able to refund you right away. Once the shipment arrives, you'll need to contact us for a return shipping label."}, {"role": "user", "content": "Ok, that sounds good"}]
|
thank you
| 9 |
Customer name is norman bouchard. membership level is gold. email is [email protected]. phone number is (510) 601-9475. order ID is 5545781356. purchase date was 2020-03-22. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 9221 woodshore st san mateo, wa 5940.
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shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "4vejcyvp8u", "customer_name": "norman bouchard", "email": "[email protected]", "member_level": "gold", "phone": "(510) 601-9475", "username": "nb860284"}, "order": {"street_address": "9221 woodshore st", "full_address": "9221 woodshore st san mateo, wa 5940", "city": "san mateo", "num_products": "1", "order_id": "5545781356", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2020-03-22", "shipping_status": "in transit", "state": "wa", "zip_code": "5940"}, "product": {"names": ["michael_kors jeans"], "amounts": [54]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme Brands! How can I help you today?"}, {"role": "user", "content": "I accidently ordered the wrong item and was wondering if I can change the item"}, {"role": "assistant", "content": "I can check to see if we can make the adjust to your order. Can I have your name or account ID?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "user", "content": "Account ID: 4VEJCYVP8U"}, {"role": "assistant", "content": "Thank you. You need to both remove an item and add a different item to your order?"}, {"role": "user", "content": "I think at this point I'd rather just cancel the order"}, {"role": "assistant", "content": "Okay. Which is your order ID number?"}, {"role": "user", "content": "Order ID: 5545781356"}, {"role": "assistant", "content": "What is the shipping status of your order?"}, {"role": "user", "content": "It says in transit"}, {"role": "assistant", "content": "What is your membership level with us?"}, {"role": "user", "content": "Gold"}, {"role": "assistant", "content": "Since the order has already shipped, I'm unable to cancel to order. However, I'll be able to refund you right away. Once the shipment arrives, you'll need to contact us for a return shipping label."}, {"role": "user", "content": "Ok, that sounds good"}, {"role": "user", "content": "thank you"}, {"role": "assistant", "content": "You're welcome. What was the cost of your order?"}]
|
$54
| 10 |
Customer name is norman bouchard. membership level is gold. email is [email protected]. phone number is (510) 601-9475. order ID is 5545781356. purchase date was 2020-03-22. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 9221 woodshore st san mateo, wa 5940.
|
shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "4vejcyvp8u", "customer_name": "norman bouchard", "email": "[email protected]", "member_level": "gold", "phone": "(510) 601-9475", "username": "nb860284"}, "order": {"street_address": "9221 woodshore st", "full_address": "9221 woodshore st san mateo, wa 5940", "city": "san mateo", "num_products": "1", "order_id": "5545781356", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2020-03-22", "shipping_status": "in transit", "state": "wa", "zip_code": "5940"}, "product": {"names": ["michael_kors jeans"], "amounts": [54]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme Brands! How can I help you today?"}, {"role": "user", "content": "I accidently ordered the wrong item and was wondering if I can change the item"}, {"role": "assistant", "content": "I can check to see if we can make the adjust to your order. Can I have your name or account ID?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "user", "content": "Account ID: 4VEJCYVP8U"}, {"role": "assistant", "content": "Thank you. You need to both remove an item and add a different item to your order?"}, {"role": "user", "content": "I think at this point I'd rather just cancel the order"}, {"role": "assistant", "content": "Okay. Which is your order ID number?"}, {"role": "user", "content": "Order ID: 5545781356"}, {"role": "assistant", "content": "What is the shipping status of your order?"}, {"role": "user", "content": "It says in transit"}, {"role": "assistant", "content": "What is your membership level with us?"}, {"role": "user", "content": "Gold"}, {"role": "assistant", "content": "Since the order has already shipped, I'm unable to cancel to order. However, I'll be able to refund you right away. Once the shipment arrives, you'll need to contact us for a return shipping label."}, {"role": "user", "content": "Ok, that sounds good"}, {"role": "user", "content": "thank you"}, {"role": "assistant", "content": "You're welcome. What was the cost of your order?"}, {"role": "user", "content": "$54"}]
|
Thanks for the help
| 11 |
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