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stringlengths 136
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stringlengths 524
1.21k
| message_history
stringlengths 2
4.85k
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|---|---|---|---|---|---|
Customer name is crystal minh. membership level is guest. email is [email protected]. phone number is (496) 325-5812. order ID is 7237754671. purchase date was 2019-10-29. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 7370 1st ave newark, mi 79177.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "vjqxlcevhe", "customer_name": "crystal minh", "email": "[email protected]", "member_level": "guest", "phone": "(496) 325-5812", "username": "crystalm914"}, "order": {"street_address": "7370 1st ave", "full_address": "7370 1st ave newark, mi 79177", "city": "newark", "num_products": "2", "order_id": "7237754671", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-10-29", "shipping_status": "in transit", "state": "mi", "zip_code": "79177"}, "product": {"names": ["calvin_klein jacket", "guess jacket"], "amounts": [94, 74]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "I would like to confirm my address is correct on my order. Am I able to do that with you?"}, {"role": "assistant", "content": "Certainly, I can help you with that"}, {"role": "assistant", "content": "I'll just need to take a look at your account, may I ask your full name to begin with?"}, {"role": "user", "content": "Great! What do you need from me?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "Okay, I can see your account now"}, {"role": "assistant", "content": "and to get your order details, may I ask your username, email address, and order ID?"}, {"role": "user", "content": "Great!"}, {"role": "user", "content": "username: crystalm914"}, {"role": "user", "content": "email: [email protected]"}, {"role": "user", "content": "order ID 7237754671"}, {"role": "assistant", "content": "I can see your order details, it looks like the order was placed and meant to be shipped to an address at 221B Baker Street in New York City, is this correct?"}, {"role": "user", "content": "That is the wrong address."}, {"role": "assistant", "content": "Oh, I'm sorry to hear that, but I should be able to update your information"}, {"role": "user", "content": "Great!"}, {"role": "user", "content": "The correct address is: 7370 1st Ave, Newark, MI 79177"}, {"role": "assistant", "content": "do you know the status of your order? Is it \"Order Received\", \"In Transit\", \"Out for Delivery\" or \"Delivered\""}]
|
It says "In Transit
| 11 |
Customer name is crystal minh. membership level is guest. email is [email protected]. phone number is (496) 325-5812. order ID is 7237754671. purchase date was 2019-10-29. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 7370 1st ave newark, mi 79177.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "vjqxlcevhe", "customer_name": "crystal minh", "email": "[email protected]", "member_level": "guest", "phone": "(496) 325-5812", "username": "crystalm914"}, "order": {"street_address": "7370 1st ave", "full_address": "7370 1st ave newark, mi 79177", "city": "newark", "num_products": "2", "order_id": "7237754671", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-10-29", "shipping_status": "in transit", "state": "mi", "zip_code": "79177"}, "product": {"names": ["calvin_klein jacket", "guess jacket"], "amounts": [94, 74]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "I would like to confirm my address is correct on my order. Am I able to do that with you?"}, {"role": "assistant", "content": "Certainly, I can help you with that"}, {"role": "assistant", "content": "I'll just need to take a look at your account, may I ask your full name to begin with?"}, {"role": "user", "content": "Great! What do you need from me?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "Okay, I can see your account now"}, {"role": "assistant", "content": "and to get your order details, may I ask your username, email address, and order ID?"}, {"role": "user", "content": "Great!"}, {"role": "user", "content": "username: crystalm914"}, {"role": "user", "content": "email: [email protected]"}, {"role": "user", "content": "order ID 7237754671"}, {"role": "assistant", "content": "I can see your order details, it looks like the order was placed and meant to be shipped to an address at 221B Baker Street in New York City, is this correct?"}, {"role": "user", "content": "That is the wrong address."}, {"role": "assistant", "content": "Oh, I'm sorry to hear that, but I should be able to update your information"}, {"role": "user", "content": "Great!"}, {"role": "user", "content": "The correct address is: 7370 1st Ave, Newark, MI 79177"}, {"role": "assistant", "content": "do you know the status of your order? Is it \"Order Received\", \"In Transit\", \"Out for Delivery\" or \"Delivered\""}, {"role": "user", "content": "It says \"In Transit"}, {"role": "assistant", "content": "Okay, I can update your address in our systems."}]
|
Great Thank you
| 12 |
Customer name is crystal minh. membership level is guest. email is [email protected]. phone number is (496) 325-5812. order ID is 7237754671. purchase date was 2019-10-29. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 7370 1st ave newark, mi 79177.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "vjqxlcevhe", "customer_name": "crystal minh", "email": "[email protected]", "member_level": "guest", "phone": "(496) 325-5812", "username": "crystalm914"}, "order": {"street_address": "7370 1st ave", "full_address": "7370 1st ave newark, mi 79177", "city": "newark", "num_products": "2", "order_id": "7237754671", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/calvin_klein-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-10-29", "shipping_status": "in transit", "state": "mi", "zip_code": "79177"}, "product": {"names": ["calvin_klein jacket", "guess jacket"], "amounts": [94, 74]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "I would like to confirm my address is correct on my order. Am I able to do that with you?"}, {"role": "assistant", "content": "Certainly, I can help you with that"}, {"role": "assistant", "content": "I'll just need to take a look at your account, may I ask your full name to begin with?"}, {"role": "user", "content": "Great! What do you need from me?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "Okay, I can see your account now"}, {"role": "assistant", "content": "and to get your order details, may I ask your username, email address, and order ID?"}, {"role": "user", "content": "Great!"}, {"role": "user", "content": "username: crystalm914"}, {"role": "user", "content": "email: [email protected]"}, {"role": "user", "content": "order ID 7237754671"}, {"role": "assistant", "content": "I can see your order details, it looks like the order was placed and meant to be shipped to an address at 221B Baker Street in New York City, is this correct?"}, {"role": "user", "content": "That is the wrong address."}, {"role": "assistant", "content": "Oh, I'm sorry to hear that, but I should be able to update your information"}, {"role": "user", "content": "Great!"}, {"role": "user", "content": "The correct address is: 7370 1st Ave, Newark, MI 79177"}, {"role": "assistant", "content": "do you know the status of your order? Is it \"Order Received\", \"In Transit\", \"Out for Delivery\" or \"Delivered\""}, {"role": "user", "content": "It says \"In Transit"}, {"role": "assistant", "content": "Okay, I can update your address in our systems."}, {"role": "user", "content": "Great Thank you"}, {"role": "assistant", "content": "Okay, your order will now be shipped to your address in Newark"}]
|
Great Thanks
| 13 |
Customer name is joseph banter. membership level is silver. phone number is (197) 473-1437. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 6277 lincoln ave monterey, tx 68132.
|
single_item_query: jacket_how_2
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "silver", "phone": "(197) 473-1437"}, "order": {"street_address": "6277 lincoln ave", "full_address": "6277 lincoln ave monterey, tx 68132", "city": "monterey", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "state": "tx", "zip_code": "68132"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [54]}, "flow": "single_item_query", "subflow": "jacket_how_2"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_how_2", "customer_name": "joseph banter", "member_level": "silver"}
|
[]
|
Hi, is this jacket dry clean only?
| 1 |
Customer name is joseph banter. membership level is silver. phone number is (197) 473-1437. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 6277 lincoln ave monterey, tx 68132.
|
single_item_query: jacket_how_2
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "silver", "phone": "(197) 473-1437"}, "order": {"street_address": "6277 lincoln ave", "full_address": "6277 lincoln ave monterey, tx 68132", "city": "monterey", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "state": "tx", "zip_code": "68132"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [54]}, "flow": "single_item_query", "subflow": "jacket_how_2"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_how_2", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "user", "content": "Hi, is this jacket dry clean only?"}, {"role": "assistant", "content": "Hello, it is not dry clean only. We use high quality fabric in our materials, so you can wash and dry them in a typical washer and dryer!"}]
|
Great! It is a little inconvenient when one is not machine washable.
| 2 |
Customer name is joseph banter. membership level is silver. phone number is (197) 473-1437. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 6277 lincoln ave monterey, tx 68132.
|
single_item_query: jacket_how_2
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "silver", "phone": "(197) 473-1437"}, "order": {"street_address": "6277 lincoln ave", "full_address": "6277 lincoln ave monterey, tx 68132", "city": "monterey", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "state": "tx", "zip_code": "68132"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [54]}, "flow": "single_item_query", "subflow": "jacket_how_2"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_how_2", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "user", "content": "Hi, is this jacket dry clean only?"}, {"role": "assistant", "content": "Hello, it is not dry clean only. We use high quality fabric in our materials, so you can wash and dry them in a typical washer and dryer!"}, {"role": "user", "content": "Great! It is a little inconvenient when one is not machine washable."}, {"role": "assistant", "content": "I highly agree! Especially with everything happening right now, you may not even be able to find one that is open!"}, {"role": "assistant", "content": "Anyway, is there anything else I can help you with?"}]
|
Do they come in different colors
| 3 |
Customer name is joseph banter. membership level is silver. phone number is (197) 473-1437. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 6277 lincoln ave monterey, tx 68132.
|
single_item_query: jacket_how_2
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "silver", "phone": "(197) 473-1437"}, "order": {"street_address": "6277 lincoln ave", "full_address": "6277 lincoln ave monterey, tx 68132", "city": "monterey", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "state": "tx", "zip_code": "68132"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [54]}, "flow": "single_item_query", "subflow": "jacket_how_2"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_how_2", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "user", "content": "Hi, is this jacket dry clean only?"}, {"role": "assistant", "content": "Hello, it is not dry clean only. We use high quality fabric in our materials, so you can wash and dry them in a typical washer and dryer!"}, {"role": "user", "content": "Great! It is a little inconvenient when one is not machine washable."}, {"role": "assistant", "content": "I highly agree! Especially with everything happening right now, you may not even be able to find one that is open!"}, {"role": "assistant", "content": "Anyway, is there anything else I can help you with?"}, {"role": "user", "content": "Do they come in different colors"}, {"role": "assistant", "content": "Hello, I would have to direct you to our website, as our stock is very dynamic. If you do not see the color you like, I suggest checking back at the end of the month, when we refill the stock"}]
|
That's alright. I actually want it in red if you have it. But if not, I'll get this.
| 4 |
Customer name is joseph banter. membership level is silver. phone number is (197) 473-1437. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 6277 lincoln ave monterey, tx 68132.
|
single_item_query: jacket_how_2
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "silver", "phone": "(197) 473-1437"}, "order": {"street_address": "6277 lincoln ave", "full_address": "6277 lincoln ave monterey, tx 68132", "city": "monterey", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "state": "tx", "zip_code": "68132"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [54]}, "flow": "single_item_query", "subflow": "jacket_how_2"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_how_2", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "user", "content": "Hi, is this jacket dry clean only?"}, {"role": "assistant", "content": "Hello, it is not dry clean only. We use high quality fabric in our materials, so you can wash and dry them in a typical washer and dryer!"}, {"role": "user", "content": "Great! It is a little inconvenient when one is not machine washable."}, {"role": "assistant", "content": "I highly agree! Especially with everything happening right now, you may not even be able to find one that is open!"}, {"role": "assistant", "content": "Anyway, is there anything else I can help you with?"}, {"role": "user", "content": "Do they come in different colors"}, {"role": "assistant", "content": "Hello, I would have to direct you to our website, as our stock is very dynamic. If you do not see the color you like, I suggest checking back at the end of the month, when we refill the stock"}, {"role": "user", "content": "That's alright. I actually want it in red if you have it. But if not, I'll get this."}, {"role": "assistant", "content": "That sounds great! Is there anything else I can help you with?"}]
|
this is good. thank you
| 5 |
Customer name is david williams. membership level is silver. email is [email protected]. phone number is (900) 690-8102. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 4683 woodshore st baltimore, tx 44036.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "[email protected]", "member_level": "silver", "phone": "(900) 690-8102", "username": "dw811747"}, "order": {"street_address": "4683 woodshore st", "full_address": "4683 woodshore st baltimore, tx 44036", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]", "state": "tx", "zip_code": "44036"}, "product": {"names": ["guess boots"], "amounts": [74]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}]
|
Hi! my credit card keeps getting rejected
| 1 |
Customer name is david williams. membership level is silver. email is [email protected]. phone number is (900) 690-8102. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 4683 woodshore st baltimore, tx 44036.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "[email protected]", "member_level": "silver", "phone": "(900) 690-8102", "username": "dw811747"}, "order": {"street_address": "4683 woodshore st", "full_address": "4683 woodshore st baltimore, tx 44036", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]", "state": "tx", "zip_code": "44036"}, "product": {"names": ["guess boots"], "amounts": [74]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi! my credit card keeps getting rejected"}, {"role": "assistant", "content": "Okay, let me see what I can do to help."}]
|
ok
| 2 |
Customer name is david williams. membership level is silver. email is [email protected]. phone number is (900) 690-8102. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 4683 woodshore st baltimore, tx 44036.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "[email protected]", "member_level": "silver", "phone": "(900) 690-8102", "username": "dw811747"}, "order": {"street_address": "4683 woodshore st", "full_address": "4683 woodshore st baltimore, tx 44036", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]", "state": "tx", "zip_code": "44036"}, "product": {"names": ["guess boots"], "amounts": [74]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi! my credit card keeps getting rejected"}, {"role": "assistant", "content": "Okay, let me see what I can do to help."}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "Can I ask one quick question first. What's the expiration date on your card?"}]
|
5/21
| 3 |
Customer name is david williams. membership level is silver. email is [email protected]. phone number is (900) 690-8102. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 4683 woodshore st baltimore, tx 44036.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "[email protected]", "member_level": "silver", "phone": "(900) 690-8102", "username": "dw811747"}, "order": {"street_address": "4683 woodshore st", "full_address": "4683 woodshore st baltimore, tx 44036", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]", "state": "tx", "zip_code": "44036"}, "product": {"names": ["guess boots"], "amounts": [74]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi! my credit card keeps getting rejected"}, {"role": "assistant", "content": "Okay, let me see what I can do to help."}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "Can I ask one quick question first. What's the expiration date on your card?"}, {"role": "user", "content": "5/21"}, {"role": "assistant", "content": "Okay, and just to be sure can you try entering your card information again just to be sure?"}]
|
ok
| 4 |
Customer name is david williams. membership level is silver. email is [email protected]. phone number is (900) 690-8102. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 4683 woodshore st baltimore, tx 44036.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "[email protected]", "member_level": "silver", "phone": "(900) 690-8102", "username": "dw811747"}, "order": {"street_address": "4683 woodshore st", "full_address": "4683 woodshore st baltimore, tx 44036", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]", "state": "tx", "zip_code": "44036"}, "product": {"names": ["guess boots"], "amounts": [74]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "david williams", "member_level": "silver"}
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[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi! my credit card keeps getting rejected"}, {"role": "assistant", "content": "Okay, let me see what I can do to help."}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "Can I ask one quick question first. What's the expiration date on your card?"}, {"role": "user", "content": "5/21"}, {"role": "assistant", "content": "Okay, and just to be sure can you try entering your card information again just to be sure?"}, {"role": "user", "content": "ok"}]
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oh that worked. I must have entered a number or something wrong
| 5 |
Customer name is david williams. membership level is silver. email is [email protected]. phone number is (900) 690-8102. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 4683 woodshore st baltimore, tx 44036.
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troubleshoot_site: credit_card
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{"scenario": {"personal": {"customer_name": "david williams", "email": "[email protected]", "member_level": "silver", "phone": "(900) 690-8102", "username": "dw811747"}, "order": {"street_address": "4683 woodshore st", "full_address": "4683 woodshore st baltimore, tx 44036", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]", "state": "tx", "zip_code": "44036"}, "product": {"names": ["guess boots"], "amounts": [74]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "david williams", "member_level": "silver"}
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[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi! my credit card keeps getting rejected"}, {"role": "assistant", "content": "Okay, let me see what I can do to help."}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "Can I ask one quick question first. What's the expiration date on your card?"}, {"role": "user", "content": "5/21"}, {"role": "assistant", "content": "Okay, and just to be sure can you try entering your card information again just to be sure?"}, {"role": "user", "content": "ok"}, {"role": "user", "content": "oh that worked. I must have entered a number or something wrong"}, {"role": "assistant", "content": "No worries, is there anything else I can do for you?"}]
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no thank you
| 6 |
Customer name is joseph banter. membership level is bronze. email is [email protected]. phone number is (598) 491-4816. order ID is 6365028111. purchase date was 2019-10-15. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 2311 1st ave san mateo, ny 60315.
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shipping_issue: status
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{"scenario": {"personal": {"account_id": "ptpmf0kksa", "customer_name": "joseph banter", "email": "[email protected]", "member_level": "bronze", "phone": "(598) 491-4816", "username": "josephb7"}, "order": {"street_address": "2311 1st ave", "full_address": "2311 1st ave san mateo, ny 60315", "city": "san mateo", "num_products": "1", "order_id": "6365028111", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-10-15", "shipping_status": "delivered", "state": "ny", "zip_code": "60315"}, "product": {"names": ["calvin_klein jeans"], "amounts": [59]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "joseph banter", "member_level": "bronze"}
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[]
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Do you have my shipping address as 2311 1st Ave San Mateo, NY 60315
| 1 |
Customer name is joseph banter. membership level is bronze. email is [email protected]. phone number is (598) 491-4816. order ID is 6365028111. purchase date was 2019-10-15. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 2311 1st ave san mateo, ny 60315.
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shipping_issue: status
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{"scenario": {"personal": {"account_id": "ptpmf0kksa", "customer_name": "joseph banter", "email": "[email protected]", "member_level": "bronze", "phone": "(598) 491-4816", "username": "josephb7"}, "order": {"street_address": "2311 1st ave", "full_address": "2311 1st ave san mateo, ny 60315", "city": "san mateo", "num_products": "1", "order_id": "6365028111", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-10-15", "shipping_status": "delivered", "state": "ny", "zip_code": "60315"}, "product": {"names": ["calvin_klein jeans"], "amounts": [59]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "user", "content": "Do you have my shipping address as 2311 1st Ave San Mateo, NY 60315"}, {"role": "assistant", "content": "Hi what can I do for you?"}, {"role": "assistant", "content": "I can look into that"}, {"role": "assistant", "content": "Can I have your name please?"}]
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Joseph Banter
| 2 |
Customer name is joseph banter. membership level is bronze. email is [email protected]. phone number is (598) 491-4816. order ID is 6365028111. purchase date was 2019-10-15. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 2311 1st ave san mateo, ny 60315.
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shipping_issue: status
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{"scenario": {"personal": {"account_id": "ptpmf0kksa", "customer_name": "joseph banter", "email": "[email protected]", "member_level": "bronze", "phone": "(598) 491-4816", "username": "josephb7"}, "order": {"street_address": "2311 1st ave", "full_address": "2311 1st ave san mateo, ny 60315", "city": "san mateo", "num_products": "1", "order_id": "6365028111", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-10-15", "shipping_status": "delivered", "state": "ny", "zip_code": "60315"}, "product": {"names": ["calvin_klein jeans"], "amounts": [59]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "joseph banter", "member_level": "bronze"}
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[{"role": "user", "content": "Do you have my shipping address as 2311 1st Ave San Mateo, NY 60315"}, {"role": "assistant", "content": "Hi what can I do for you?"}, {"role": "assistant", "content": "I can look into that"}, {"role": "assistant", "content": "Can I have your name please?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "So I cannot see your address on file"}, {"role": "assistant", "content": "DId you feel there was a mistake or did you recently move and need to change it?"}]
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I didn't move got an email stating it was being shipped somewhere else
| 3 |
Customer name is joseph banter. membership level is bronze. email is [email protected]. phone number is (598) 491-4816. order ID is 6365028111. purchase date was 2019-10-15. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 2311 1st ave san mateo, ny 60315.
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shipping_issue: status
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{"scenario": {"personal": {"account_id": "ptpmf0kksa", "customer_name": "joseph banter", "email": "[email protected]", "member_level": "bronze", "phone": "(598) 491-4816", "username": "josephb7"}, "order": {"street_address": "2311 1st ave", "full_address": "2311 1st ave san mateo, ny 60315", "city": "san mateo", "num_products": "1", "order_id": "6365028111", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-10-15", "shipping_status": "delivered", "state": "ny", "zip_code": "60315"}, "product": {"names": ["calvin_klein jeans"], "amounts": [59]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "joseph banter", "member_level": "bronze"}
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[{"role": "user", "content": "Do you have my shipping address as 2311 1st Ave San Mateo, NY 60315"}, {"role": "assistant", "content": "Hi what can I do for you?"}, {"role": "assistant", "content": "I can look into that"}, {"role": "assistant", "content": "Can I have your name please?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "So I cannot see your address on file"}, {"role": "assistant", "content": "DId you feel there was a mistake or did you recently move and need to change it?"}, {"role": "user", "content": "I didn't move got an email stating it was being shipped somewhere else"}, {"role": "assistant", "content": "Do you know the shipping status of that item?"}]
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says delivered
| 4 |
Customer name is joseph banter. membership level is bronze. email is [email protected]. phone number is (598) 491-4816. order ID is 6365028111. purchase date was 2019-10-15. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 2311 1st ave san mateo, ny 60315.
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shipping_issue: status
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{"scenario": {"personal": {"account_id": "ptpmf0kksa", "customer_name": "joseph banter", "email": "[email protected]", "member_level": "bronze", "phone": "(598) 491-4816", "username": "josephb7"}, "order": {"street_address": "2311 1st ave", "full_address": "2311 1st ave san mateo, ny 60315", "city": "san mateo", "num_products": "1", "order_id": "6365028111", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-10-15", "shipping_status": "delivered", "state": "ny", "zip_code": "60315"}, "product": {"names": ["calvin_klein jeans"], "amounts": [59]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "joseph banter", "member_level": "bronze"}
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[{"role": "user", "content": "Do you have my shipping address as 2311 1st Ave San Mateo, NY 60315"}, {"role": "assistant", "content": "Hi what can I do for you?"}, {"role": "assistant", "content": "I can look into that"}, {"role": "assistant", "content": "Can I have your name please?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "So I cannot see your address on file"}, {"role": "assistant", "content": "DId you feel there was a mistake or did you recently move and need to change it?"}, {"role": "user", "content": "I didn't move got an email stating it was being shipped somewhere else"}, {"role": "assistant", "content": "Do you know the shipping status of that item?"}, {"role": "user", "content": "says delivered"}]
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but I have not received it
| 5 |
Customer name is joseph banter. membership level is bronze. email is [email protected]. phone number is (598) 491-4816. order ID is 6365028111. purchase date was 2019-10-15. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 2311 1st ave san mateo, ny 60315.
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shipping_issue: status
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{"scenario": {"personal": {"account_id": "ptpmf0kksa", "customer_name": "joseph banter", "email": "[email protected]", "member_level": "bronze", "phone": "(598) 491-4816", "username": "josephb7"}, "order": {"street_address": "2311 1st ave", "full_address": "2311 1st ave san mateo, ny 60315", "city": "san mateo", "num_products": "1", "order_id": "6365028111", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-10-15", "shipping_status": "delivered", "state": "ny", "zip_code": "60315"}, "product": {"names": ["calvin_klein jeans"], "amounts": [59]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "user", "content": "Do you have my shipping address as 2311 1st Ave San Mateo, NY 60315"}, {"role": "assistant", "content": "Hi what can I do for you?"}, {"role": "assistant", "content": "I can look into that"}, {"role": "assistant", "content": "Can I have your name please?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "So I cannot see your address on file"}, {"role": "assistant", "content": "DId you feel there was a mistake or did you recently move and need to change it?"}, {"role": "user", "content": "I didn't move got an email stating it was being shipped somewhere else"}, {"role": "assistant", "content": "Do you know the shipping status of that item?"}, {"role": "user", "content": "says delivered"}, {"role": "user", "content": "but I have not received it"}, {"role": "assistant", "content": "Okay, can I have yoru username, email address, and order ID?"}]
| 6 |
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Customer name is joseph banter. membership level is bronze. email is [email protected]. phone number is (598) 491-4816. order ID is 6365028111. purchase date was 2019-10-15. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 2311 1st ave san mateo, ny 60315.
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shipping_issue: status
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{"scenario": {"personal": {"account_id": "ptpmf0kksa", "customer_name": "joseph banter", "email": "[email protected]", "member_level": "bronze", "phone": "(598) 491-4816", "username": "josephb7"}, "order": {"street_address": "2311 1st ave", "full_address": "2311 1st ave san mateo, ny 60315", "city": "san mateo", "num_products": "1", "order_id": "6365028111", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-10-15", "shipping_status": "delivered", "state": "ny", "zip_code": "60315"}, "product": {"names": ["calvin_klein jeans"], "amounts": [59]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "user", "content": "Do you have my shipping address as 2311 1st Ave San Mateo, NY 60315"}, {"role": "assistant", "content": "Hi what can I do for you?"}, {"role": "assistant", "content": "I can look into that"}, {"role": "assistant", "content": "Can I have your name please?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "So I cannot see your address on file"}, {"role": "assistant", "content": "DId you feel there was a mistake or did you recently move and need to change it?"}, {"role": "user", "content": "I didn't move got an email stating it was being shipped somewhere else"}, {"role": "assistant", "content": "Do you know the shipping status of that item?"}, {"role": "user", "content": "says delivered"}, {"role": "user", "content": "but I have not received it"}, {"role": "assistant", "content": "Okay, can I have yoru username, email address, and order ID?"}, {"role": "user", "content": "[email protected]"}]
|
6365028111
| 7 |
Customer name is joseph banter. membership level is bronze. email is [email protected]. phone number is (598) 491-4816. order ID is 6365028111. purchase date was 2019-10-15. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 2311 1st ave san mateo, ny 60315.
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shipping_issue: status
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{"scenario": {"personal": {"account_id": "ptpmf0kksa", "customer_name": "joseph banter", "email": "[email protected]", "member_level": "bronze", "phone": "(598) 491-4816", "username": "josephb7"}, "order": {"street_address": "2311 1st ave", "full_address": "2311 1st ave san mateo, ny 60315", "city": "san mateo", "num_products": "1", "order_id": "6365028111", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-10-15", "shipping_status": "delivered", "state": "ny", "zip_code": "60315"}, "product": {"names": ["calvin_klein jeans"], "amounts": [59]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "joseph banter", "member_level": "bronze"}
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[{"role": "user", "content": "Do you have my shipping address as 2311 1st Ave San Mateo, NY 60315"}, {"role": "assistant", "content": "Hi what can I do for you?"}, {"role": "assistant", "content": "I can look into that"}, {"role": "assistant", "content": "Can I have your name please?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "So I cannot see your address on file"}, {"role": "assistant", "content": "DId you feel there was a mistake or did you recently move and need to change it?"}, {"role": "user", "content": "I didn't move got an email stating it was being shipped somewhere else"}, {"role": "assistant", "content": "Do you know the shipping status of that item?"}, {"role": "user", "content": "says delivered"}, {"role": "user", "content": "but I have not received it"}, {"role": "assistant", "content": "Okay, can I have yoru username, email address, and order ID?"}, {"role": "user", "content": "[email protected]"}, {"role": "user", "content": "6365028111"}]
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josephb7
| 8 |
Customer name is joseph banter. membership level is bronze. email is [email protected]. phone number is (598) 491-4816. order ID is 6365028111. purchase date was 2019-10-15. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 2311 1st ave san mateo, ny 60315.
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shipping_issue: status
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{"scenario": {"personal": {"account_id": "ptpmf0kksa", "customer_name": "joseph banter", "email": "[email protected]", "member_level": "bronze", "phone": "(598) 491-4816", "username": "josephb7"}, "order": {"street_address": "2311 1st ave", "full_address": "2311 1st ave san mateo, ny 60315", "city": "san mateo", "num_products": "1", "order_id": "6365028111", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-10-15", "shipping_status": "delivered", "state": "ny", "zip_code": "60315"}, "product": {"names": ["calvin_klein jeans"], "amounts": [59]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "user", "content": "Do you have my shipping address as 2311 1st Ave San Mateo, NY 60315"}, {"role": "assistant", "content": "Hi what can I do for you?"}, {"role": "assistant", "content": "I can look into that"}, {"role": "assistant", "content": "Can I have your name please?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "So I cannot see your address on file"}, {"role": "assistant", "content": "DId you feel there was a mistake or did you recently move and need to change it?"}, {"role": "user", "content": "I didn't move got an email stating it was being shipped somewhere else"}, {"role": "assistant", "content": "Do you know the shipping status of that item?"}, {"role": "user", "content": "says delivered"}, {"role": "user", "content": "but I have not received it"}, {"role": "assistant", "content": "Okay, can I have yoru username, email address, and order ID?"}, {"role": "user", "content": "[email protected]"}, {"role": "user", "content": "6365028111"}, {"role": "user", "content": " josephb7"}, {"role": "assistant", "content": "And the address you gave me in the beginning, is the correct one?"}]
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yes
| 9 |
Customer name is joseph banter. membership level is bronze. email is [email protected]. phone number is (598) 491-4816. order ID is 6365028111. purchase date was 2019-10-15. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 2311 1st ave san mateo, ny 60315.
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shipping_issue: status
|
{"scenario": {"personal": {"account_id": "ptpmf0kksa", "customer_name": "joseph banter", "email": "[email protected]", "member_level": "bronze", "phone": "(598) 491-4816", "username": "josephb7"}, "order": {"street_address": "2311 1st ave", "full_address": "2311 1st ave san mateo, ny 60315", "city": "san mateo", "num_products": "1", "order_id": "6365028111", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-10-15", "shipping_status": "delivered", "state": "ny", "zip_code": "60315"}, "product": {"names": ["calvin_klein jeans"], "amounts": [59]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "user", "content": "Do you have my shipping address as 2311 1st Ave San Mateo, NY 60315"}, {"role": "assistant", "content": "Hi what can I do for you?"}, {"role": "assistant", "content": "I can look into that"}, {"role": "assistant", "content": "Can I have your name please?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "So I cannot see your address on file"}, {"role": "assistant", "content": "DId you feel there was a mistake or did you recently move and need to change it?"}, {"role": "user", "content": "I didn't move got an email stating it was being shipped somewhere else"}, {"role": "assistant", "content": "Do you know the shipping status of that item?"}, {"role": "user", "content": "says delivered"}, {"role": "user", "content": "but I have not received it"}, {"role": "assistant", "content": "Okay, can I have yoru username, email address, and order ID?"}, {"role": "user", "content": "[email protected]"}, {"role": "user", "content": "6365028111"}, {"role": "user", "content": " josephb7"}, {"role": "assistant", "content": "And the address you gave me in the beginning, is the correct one?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Okay your order has been updated and a new package will be shipped out to the correct address."}]
|
ok ty
| 10 |
Customer name is joseph banter. membership level is bronze. email is [email protected]. phone number is (598) 491-4816. order ID is 6365028111. purchase date was 2019-10-15. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 2311 1st ave san mateo, ny 60315.
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shipping_issue: status
|
{"scenario": {"personal": {"account_id": "ptpmf0kksa", "customer_name": "joseph banter", "email": "[email protected]", "member_level": "bronze", "phone": "(598) 491-4816", "username": "josephb7"}, "order": {"street_address": "2311 1st ave", "full_address": "2311 1st ave san mateo, ny 60315", "city": "san mateo", "num_products": "1", "order_id": "6365028111", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-10-15", "shipping_status": "delivered", "state": "ny", "zip_code": "60315"}, "product": {"names": ["calvin_klein jeans"], "amounts": [59]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "user", "content": "Do you have my shipping address as 2311 1st Ave San Mateo, NY 60315"}, {"role": "assistant", "content": "Hi what can I do for you?"}, {"role": "assistant", "content": "I can look into that"}, {"role": "assistant", "content": "Can I have your name please?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "So I cannot see your address on file"}, {"role": "assistant", "content": "DId you feel there was a mistake or did you recently move and need to change it?"}, {"role": "user", "content": "I didn't move got an email stating it was being shipped somewhere else"}, {"role": "assistant", "content": "Do you know the shipping status of that item?"}, {"role": "user", "content": "says delivered"}, {"role": "user", "content": "but I have not received it"}, {"role": "assistant", "content": "Okay, can I have yoru username, email address, and order ID?"}, {"role": "user", "content": "[email protected]"}, {"role": "user", "content": "6365028111"}, {"role": "user", "content": " josephb7"}, {"role": "assistant", "content": "And the address you gave me in the beginning, is the correct one?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Okay your order has been updated and a new package will be shipped out to the correct address."}, {"role": "user", "content": "ok ty"}, {"role": "assistant", "content": "I am sorry about the mix up."}, {"role": "assistant", "content": "Is there anything else I can do fo ryou?"}]
|
where has it been shipped to
| 11 |
Customer name is joseph banter. membership level is bronze. email is [email protected]. phone number is (598) 491-4816. order ID is 6365028111. purchase date was 2019-10-15. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 2311 1st ave san mateo, ny 60315.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "ptpmf0kksa", "customer_name": "joseph banter", "email": "[email protected]", "member_level": "bronze", "phone": "(598) 491-4816", "username": "josephb7"}, "order": {"street_address": "2311 1st ave", "full_address": "2311 1st ave san mateo, ny 60315", "city": "san mateo", "num_products": "1", "order_id": "6365028111", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-10-15", "shipping_status": "delivered", "state": "ny", "zip_code": "60315"}, "product": {"names": ["calvin_klein jeans"], "amounts": [59]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "user", "content": "Do you have my shipping address as 2311 1st Ave San Mateo, NY 60315"}, {"role": "assistant", "content": "Hi what can I do for you?"}, {"role": "assistant", "content": "I can look into that"}, {"role": "assistant", "content": "Can I have your name please?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "So I cannot see your address on file"}, {"role": "assistant", "content": "DId you feel there was a mistake or did you recently move and need to change it?"}, {"role": "user", "content": "I didn't move got an email stating it was being shipped somewhere else"}, {"role": "assistant", "content": "Do you know the shipping status of that item?"}, {"role": "user", "content": "says delivered"}, {"role": "user", "content": "but I have not received it"}, {"role": "assistant", "content": "Okay, can I have yoru username, email address, and order ID?"}, {"role": "user", "content": "[email protected]"}, {"role": "user", "content": "6365028111"}, {"role": "user", "content": " josephb7"}, {"role": "assistant", "content": "And the address you gave me in the beginning, is the correct one?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Okay your order has been updated and a new package will be shipped out to the correct address."}, {"role": "user", "content": "ok ty"}, {"role": "assistant", "content": "I am sorry about the mix up."}, {"role": "assistant", "content": "Is there anything else I can do fo ryou?"}, {"role": "user", "content": "where has it been shipped to"}, {"role": "assistant", "content": "2311 1st Ave San Mateo, NY 60315"}]
|
ok
| 12 |
Customer name is joseph banter. membership level is bronze. email is [email protected]. phone number is (598) 491-4816. order ID is 6365028111. purchase date was 2019-10-15. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 2311 1st ave san mateo, ny 60315.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "ptpmf0kksa", "customer_name": "joseph banter", "email": "[email protected]", "member_level": "bronze", "phone": "(598) 491-4816", "username": "josephb7"}, "order": {"street_address": "2311 1st ave", "full_address": "2311 1st ave san mateo, ny 60315", "city": "san mateo", "num_products": "1", "order_id": "6365028111", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-10-15", "shipping_status": "delivered", "state": "ny", "zip_code": "60315"}, "product": {"names": ["calvin_klein jeans"], "amounts": [59]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "user", "content": "Do you have my shipping address as 2311 1st Ave San Mateo, NY 60315"}, {"role": "assistant", "content": "Hi what can I do for you?"}, {"role": "assistant", "content": "I can look into that"}, {"role": "assistant", "content": "Can I have your name please?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "So I cannot see your address on file"}, {"role": "assistant", "content": "DId you feel there was a mistake or did you recently move and need to change it?"}, {"role": "user", "content": "I didn't move got an email stating it was being shipped somewhere else"}, {"role": "assistant", "content": "Do you know the shipping status of that item?"}, {"role": "user", "content": "says delivered"}, {"role": "user", "content": "but I have not received it"}, {"role": "assistant", "content": "Okay, can I have yoru username, email address, and order ID?"}, {"role": "user", "content": "[email protected]"}, {"role": "user", "content": "6365028111"}, {"role": "user", "content": " josephb7"}, {"role": "assistant", "content": "And the address you gave me in the beginning, is the correct one?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Okay your order has been updated and a new package will be shipped out to the correct address."}, {"role": "user", "content": "ok ty"}, {"role": "assistant", "content": "I am sorry about the mix up."}, {"role": "assistant", "content": "Is there anything else I can do fo ryou?"}, {"role": "user", "content": "where has it been shipped to"}, {"role": "assistant", "content": "2311 1st Ave San Mateo, NY 60315"}, {"role": "user", "content": "ok"}]
|
ty
| 13 |
Customer name is joseph banter. membership level is bronze. email is [email protected]. phone number is (598) 491-4816. order ID is 6365028111. purchase date was 2019-10-15. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 2311 1st ave san mateo, ny 60315.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "ptpmf0kksa", "customer_name": "joseph banter", "email": "[email protected]", "member_level": "bronze", "phone": "(598) 491-4816", "username": "josephb7"}, "order": {"street_address": "2311 1st ave", "full_address": "2311 1st ave san mateo, ny 60315", "city": "san mateo", "num_products": "1", "order_id": "6365028111", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-10-15", "shipping_status": "delivered", "state": "ny", "zip_code": "60315"}, "product": {"names": ["calvin_klein jeans"], "amounts": [59]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "user", "content": "Do you have my shipping address as 2311 1st Ave San Mateo, NY 60315"}, {"role": "assistant", "content": "Hi what can I do for you?"}, {"role": "assistant", "content": "I can look into that"}, {"role": "assistant", "content": "Can I have your name please?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "So I cannot see your address on file"}, {"role": "assistant", "content": "DId you feel there was a mistake or did you recently move and need to change it?"}, {"role": "user", "content": "I didn't move got an email stating it was being shipped somewhere else"}, {"role": "assistant", "content": "Do you know the shipping status of that item?"}, {"role": "user", "content": "says delivered"}, {"role": "user", "content": "but I have not received it"}, {"role": "assistant", "content": "Okay, can I have yoru username, email address, and order ID?"}, {"role": "user", "content": "[email protected]"}, {"role": "user", "content": "6365028111"}, {"role": "user", "content": " josephb7"}, {"role": "assistant", "content": "And the address you gave me in the beginning, is the correct one?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Okay your order has been updated and a new package will be shipped out to the correct address."}, {"role": "user", "content": "ok ty"}, {"role": "assistant", "content": "I am sorry about the mix up."}, {"role": "assistant", "content": "Is there anything else I can do fo ryou?"}, {"role": "user", "content": "where has it been shipped to"}, {"role": "assistant", "content": "2311 1st Ave San Mateo, NY 60315"}, {"role": "user", "content": "ok"}, {"role": "user", "content": "ty"}]
|
good bye
| 14 |
Customer name is joseph banter. membership level is bronze. email is [email protected]. phone number is (598) 491-4816. order ID is 6365028111. purchase date was 2019-10-15. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 2311 1st ave san mateo, ny 60315.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "ptpmf0kksa", "customer_name": "joseph banter", "email": "[email protected]", "member_level": "bronze", "phone": "(598) 491-4816", "username": "josephb7"}, "order": {"street_address": "2311 1st ave", "full_address": "2311 1st ave san mateo, ny 60315", "city": "san mateo", "num_products": "1", "order_id": "6365028111", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-10-15", "shipping_status": "delivered", "state": "ny", "zip_code": "60315"}, "product": {"names": ["calvin_klein jeans"], "amounts": [59]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "user", "content": "Do you have my shipping address as 2311 1st Ave San Mateo, NY 60315"}, {"role": "assistant", "content": "Hi what can I do for you?"}, {"role": "assistant", "content": "I can look into that"}, {"role": "assistant", "content": "Can I have your name please?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "So I cannot see your address on file"}, {"role": "assistant", "content": "DId you feel there was a mistake or did you recently move and need to change it?"}, {"role": "user", "content": "I didn't move got an email stating it was being shipped somewhere else"}, {"role": "assistant", "content": "Do you know the shipping status of that item?"}, {"role": "user", "content": "says delivered"}, {"role": "user", "content": "but I have not received it"}, {"role": "assistant", "content": "Okay, can I have yoru username, email address, and order ID?"}, {"role": "user", "content": "[email protected]"}, {"role": "user", "content": "6365028111"}, {"role": "user", "content": " josephb7"}, {"role": "assistant", "content": "And the address you gave me in the beginning, is the correct one?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Okay your order has been updated and a new package will be shipped out to the correct address."}, {"role": "user", "content": "ok ty"}, {"role": "assistant", "content": "I am sorry about the mix up."}, {"role": "assistant", "content": "Is there anything else I can do fo ryou?"}, {"role": "user", "content": "where has it been shipped to"}, {"role": "assistant", "content": "2311 1st Ave San Mateo, NY 60315"}, {"role": "user", "content": "ok"}, {"role": "user", "content": "ty"}, {"role": "user", "content": "good bye"}, {"role": "assistant", "content": "Have a nice day"}]
|
u too
| 15 |
Customer name is crystal minh. membership level is bronze. phone number is (228) 344-0469. delivery address is 8081 primrose ave monterey, mi 57988.
|
storewide_query: timing_2
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "bronze", "phone": "(228) 344-0469"}, "order": {"street_address": "8081 primrose ave", "full_address": "8081 primrose ave monterey, mi 57988", "city": "monterey", "state": "mi", "zip_code": "57988"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "timing_2"}, "total_dialogue_turns": 13, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "timing_2", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi! How may I help you today?"}]
|
Yes. I really want to pick up a gift for a colleague on the way to work. How early does your local store open?
| 1 |
Customer name is crystal minh. membership level is bronze. phone number is (228) 344-0469. delivery address is 8081 primrose ave monterey, mi 57988.
|
storewide_query: timing_2
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "bronze", "phone": "(228) 344-0469"}, "order": {"street_address": "8081 primrose ave", "full_address": "8081 primrose ave monterey, mi 57988", "city": "monterey", "state": "mi", "zip_code": "57988"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "timing_2"}, "total_dialogue_turns": 13, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "timing_2", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi! How may I help you today?"}, {"role": "user", "content": "Yes. I really want to pick up a gift for a colleague on the way to work. How early does your local store open?"}, {"role": "assistant", "content": "Let me look that up for you. One moment"}, {"role": "assistant", "content": "Most of our stores are open from 8am to 11pm and you can always shop online 24/7"}]
|
Can you confirm the store in Monterey opens at 8am? I want to bring the gift in tomorrow.
| 2 |
Customer name is crystal minh. membership level is bronze. phone number is (228) 344-0469. delivery address is 8081 primrose ave monterey, mi 57988.
|
storewide_query: timing_2
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "bronze", "phone": "(228) 344-0469"}, "order": {"street_address": "8081 primrose ave", "full_address": "8081 primrose ave monterey, mi 57988", "city": "monterey", "state": "mi", "zip_code": "57988"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "timing_2"}, "total_dialogue_turns": 13, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "timing_2", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi! How may I help you today?"}, {"role": "user", "content": "Yes. I really want to pick up a gift for a colleague on the way to work. How early does your local store open?"}, {"role": "assistant", "content": "Let me look that up for you. One moment"}, {"role": "assistant", "content": "Most of our stores are open from 8am to 11pm and you can always shop online 24/7"}, {"role": "user", "content": "Can you confirm the store in Monterey opens at 8am? I want to bring the gift in tomorrow."}, {"role": "assistant", "content": "Yes it does"}]
|
thank you
| 3 |
Customer name is crystal minh. membership level is bronze. phone number is (228) 344-0469. delivery address is 8081 primrose ave monterey, mi 57988.
|
storewide_query: timing_2
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "bronze", "phone": "(228) 344-0469"}, "order": {"street_address": "8081 primrose ave", "full_address": "8081 primrose ave monterey, mi 57988", "city": "monterey", "state": "mi", "zip_code": "57988"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "timing_2"}, "total_dialogue_turns": 13, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "timing_2", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi! How may I help you today?"}, {"role": "user", "content": "Yes. I really want to pick up a gift for a colleague on the way to work. How early does your local store open?"}, {"role": "assistant", "content": "Let me look that up for you. One moment"}, {"role": "assistant", "content": "Most of our stores are open from 8am to 11pm and you can always shop online 24/7"}, {"role": "user", "content": "Can you confirm the store in Monterey opens at 8am? I want to bring the gift in tomorrow."}, {"role": "assistant", "content": "Yes it does"}, {"role": "user", "content": "thank you"}, {"role": "assistant", "content": "You're Welcome! Can I help with anything else today?"}]
|
No. Just very glad I can pickup a gift.
| 4 |
Customer name is alessandro phoenix. membership level is gold. email is [email protected]. phone number is (213) 525-1666. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 5593 kennedy st brighton, ca 26501.
|
troubleshoot_site: slow_speed
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "gold", "phone": "(213) 525-1666", "username": "alessandrop648"}, "order": {"street_address": "5593 kennedy st", "full_address": "5593 kennedy st brighton, ca 26501", "city": "brighton", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/guess-boots.jpeg'}]", "state": "ca", "zip_code": "26501"}, "product": {"names": ["guess boots"], "amounts": [84]}, "flow": "troubleshoot_site", "subflow": "slow_speed"}, "total_dialogue_turns": 17, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "slow_speed", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Thank you for contacting AcmeBrands. How can I help today?"}]
|
The website is running terribly slow today. what is going on
| 1 |
Customer name is alessandro phoenix. membership level is gold. email is [email protected]. phone number is (213) 525-1666. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 5593 kennedy st brighton, ca 26501.
|
troubleshoot_site: slow_speed
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "gold", "phone": "(213) 525-1666", "username": "alessandrop648"}, "order": {"street_address": "5593 kennedy st", "full_address": "5593 kennedy st brighton, ca 26501", "city": "brighton", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/guess-boots.jpeg'}]", "state": "ca", "zip_code": "26501"}, "product": {"names": ["guess boots"], "amounts": [84]}, "flow": "troubleshoot_site", "subflow": "slow_speed"}, "total_dialogue_turns": 17, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "slow_speed", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Thank you for contacting AcmeBrands. How can I help today?"}, {"role": "user", "content": "The website is running terribly slow today. what is going on"}, {"role": "assistant", "content": "This is the first I've heard of this issue today, let's see if we can troubleshoot."}, {"role": "assistant", "content": "Can you try logging out of your account and logging back in?"}]
|
let me try that
| 2 |
Customer name is alessandro phoenix. membership level is gold. email is [email protected]. phone number is (213) 525-1666. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 5593 kennedy st brighton, ca 26501.
|
troubleshoot_site: slow_speed
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "gold", "phone": "(213) 525-1666", "username": "alessandrop648"}, "order": {"street_address": "5593 kennedy st", "full_address": "5593 kennedy st brighton, ca 26501", "city": "brighton", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/guess-boots.jpeg'}]", "state": "ca", "zip_code": "26501"}, "product": {"names": ["guess boots"], "amounts": [84]}, "flow": "troubleshoot_site", "subflow": "slow_speed"}, "total_dialogue_turns": 17, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "slow_speed", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Thank you for contacting AcmeBrands. How can I help today?"}, {"role": "user", "content": "The website is running terribly slow today. what is going on"}, {"role": "assistant", "content": "This is the first I've heard of this issue today, let's see if we can troubleshoot."}, {"role": "assistant", "content": "Can you try logging out of your account and logging back in?"}, {"role": "user", "content": "let me try that"}]
|
I have tried that and it does not seem to be helping
| 3 |
Customer name is alessandro phoenix. membership level is gold. email is [email protected]. phone number is (213) 525-1666. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 5593 kennedy st brighton, ca 26501.
|
troubleshoot_site: slow_speed
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "gold", "phone": "(213) 525-1666", "username": "alessandrop648"}, "order": {"street_address": "5593 kennedy st", "full_address": "5593 kennedy st brighton, ca 26501", "city": "brighton", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/guess-boots.jpeg'}]", "state": "ca", "zip_code": "26501"}, "product": {"names": ["guess boots"], "amounts": [84]}, "flow": "troubleshoot_site", "subflow": "slow_speed"}, "total_dialogue_turns": 17, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "slow_speed", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Thank you for contacting AcmeBrands. How can I help today?"}, {"role": "user", "content": "The website is running terribly slow today. what is going on"}, {"role": "assistant", "content": "This is the first I've heard of this issue today, let's see if we can troubleshoot."}, {"role": "assistant", "content": "Can you try logging out of your account and logging back in?"}, {"role": "user", "content": "let me try that"}, {"role": "user", "content": "I have tried that and it does not seem to be helping"}, {"role": "assistant", "content": "OK, can you try to visit another website and see if that site is slow as well or if it is just our site?"}]
|
let me try that
| 4 |
Customer name is alessandro phoenix. membership level is gold. email is [email protected]. phone number is (213) 525-1666. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 5593 kennedy st brighton, ca 26501.
|
troubleshoot_site: slow_speed
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "gold", "phone": "(213) 525-1666", "username": "alessandrop648"}, "order": {"street_address": "5593 kennedy st", "full_address": "5593 kennedy st brighton, ca 26501", "city": "brighton", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/guess-boots.jpeg'}]", "state": "ca", "zip_code": "26501"}, "product": {"names": ["guess boots"], "amounts": [84]}, "flow": "troubleshoot_site", "subflow": "slow_speed"}, "total_dialogue_turns": 17, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "slow_speed", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Thank you for contacting AcmeBrands. How can I help today?"}, {"role": "user", "content": "The website is running terribly slow today. what is going on"}, {"role": "assistant", "content": "This is the first I've heard of this issue today, let's see if we can troubleshoot."}, {"role": "assistant", "content": "Can you try logging out of your account and logging back in?"}, {"role": "user", "content": "let me try that"}, {"role": "user", "content": "I have tried that and it does not seem to be helping"}, {"role": "assistant", "content": "OK, can you try to visit another website and see if that site is slow as well or if it is just our site?"}, {"role": "user", "content": "let me try that"}]
|
just seems to be your site
| 5 |
Customer name is alessandro phoenix. membership level is gold. email is [email protected]. phone number is (213) 525-1666. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 5593 kennedy st brighton, ca 26501.
|
troubleshoot_site: slow_speed
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "gold", "phone": "(213) 525-1666", "username": "alessandrop648"}, "order": {"street_address": "5593 kennedy st", "full_address": "5593 kennedy st brighton, ca 26501", "city": "brighton", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/guess-boots.jpeg'}]", "state": "ca", "zip_code": "26501"}, "product": {"names": ["guess boots"], "amounts": [84]}, "flow": "troubleshoot_site", "subflow": "slow_speed"}, "total_dialogue_turns": 17, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "slow_speed", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Thank you for contacting AcmeBrands. How can I help today?"}, {"role": "user", "content": "The website is running terribly slow today. what is going on"}, {"role": "assistant", "content": "This is the first I've heard of this issue today, let's see if we can troubleshoot."}, {"role": "assistant", "content": "Can you try logging out of your account and logging back in?"}, {"role": "user", "content": "let me try that"}, {"role": "user", "content": "I have tried that and it does not seem to be helping"}, {"role": "assistant", "content": "OK, can you try to visit another website and see if that site is slow as well or if it is just our site?"}, {"role": "user", "content": "let me try that"}, {"role": "user", "content": "just seems to be your site"}, {"role": "assistant", "content": "OK, I will write a report about the slow speeds to send to our Website team to fix."}]
|
Thank you!
| 6 |
Customer name is alessandro phoenix. membership level is gold. email is [email protected]. phone number is (213) 525-1666. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 5593 kennedy st brighton, ca 26501.
|
troubleshoot_site: slow_speed
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "[email protected]", "member_level": "gold", "phone": "(213) 525-1666", "username": "alessandrop648"}, "order": {"street_address": "5593 kennedy st", "full_address": "5593 kennedy st brighton, ca 26501", "city": "brighton", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/guess-boots.jpeg'}]", "state": "ca", "zip_code": "26501"}, "product": {"names": ["guess boots"], "amounts": [84]}, "flow": "troubleshoot_site", "subflow": "slow_speed"}, "total_dialogue_turns": 17, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "slow_speed", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Thank you for contacting AcmeBrands. How can I help today?"}, {"role": "user", "content": "The website is running terribly slow today. what is going on"}, {"role": "assistant", "content": "This is the first I've heard of this issue today, let's see if we can troubleshoot."}, {"role": "assistant", "content": "Can you try logging out of your account and logging back in?"}, {"role": "user", "content": "let me try that"}, {"role": "user", "content": "I have tried that and it does not seem to be helping"}, {"role": "assistant", "content": "OK, can you try to visit another website and see if that site is slow as well or if it is just our site?"}, {"role": "user", "content": "let me try that"}, {"role": "user", "content": "just seems to be your site"}, {"role": "assistant", "content": "OK, I will write a report about the slow speeds to send to our Website team to fix."}, {"role": "user", "content": "Thank you!"}, {"role": "assistant", "content": "Is there anything else I can help with today?"}]
|
no that is it
| 7 |
Customer name is sanya afzal. membership level is gold. phone number is (456) 396-3118. order ID is 7969620792. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 5806 woodshore st jacksonville, wa 89513.
|
order_issue: status_quantity
|
{"scenario": {"personal": {"account_id": "ea6ahjn0ec", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(456) 396-3118"}, "order": {"street_address": "5806 woodshore st", "full_address": "5806 woodshore st jacksonville, wa 89513", "city": "jacksonville", "num_products": "1", "order_id": "7969620792", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/guess-jeans.jpeg'}]", "shipping_status": "in transit", "state": "wa", "zip_code": "89513"}, "product": {"names": ["guess jeans"], "amounts": [84]}, "flow": "order_issue", "subflow": "status_quantity"}, "total_dialogue_turns": 17, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_quantity", "customer_name": "sanya afzal", "member_level": "gold"}
|
[]
|
Hi
| 1 |
Customer name is sanya afzal. membership level is gold. phone number is (456) 396-3118. order ID is 7969620792. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 5806 woodshore st jacksonville, wa 89513.
|
order_issue: status_quantity
|
{"scenario": {"personal": {"account_id": "ea6ahjn0ec", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(456) 396-3118"}, "order": {"street_address": "5806 woodshore st", "full_address": "5806 woodshore st jacksonville, wa 89513", "city": "jacksonville", "num_products": "1", "order_id": "7969620792", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/guess-jeans.jpeg'}]", "shipping_status": "in transit", "state": "wa", "zip_code": "89513"}, "product": {"names": ["guess jeans"], "amounts": [84]}, "flow": "order_issue", "subflow": "status_quantity"}, "total_dialogue_turns": 17, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_quantity", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hi! How can I help you today?"}]
|
I want to check the status of my order, i ordered one item email confirmation said i ordered two
| 2 |
Customer name is sanya afzal. membership level is gold. phone number is (456) 396-3118. order ID is 7969620792. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 5806 woodshore st jacksonville, wa 89513.
|
order_issue: status_quantity
|
{"scenario": {"personal": {"account_id": "ea6ahjn0ec", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(456) 396-3118"}, "order": {"street_address": "5806 woodshore st", "full_address": "5806 woodshore st jacksonville, wa 89513", "city": "jacksonville", "num_products": "1", "order_id": "7969620792", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/guess-jeans.jpeg'}]", "shipping_status": "in transit", "state": "wa", "zip_code": "89513"}, "product": {"names": ["guess jeans"], "amounts": [84]}, "flow": "order_issue", "subflow": "status_quantity"}, "total_dialogue_turns": 17, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_quantity", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "I want to check the status of my order, i ordered one item email confirmation said i ordered two"}, {"role": "assistant", "content": "No problem, one moment"}, {"role": "assistant", "content": "What is your full name or account ID?"}]
|
Sanya Afzal
| 3 |
Customer name is sanya afzal. membership level is gold. phone number is (456) 396-3118. order ID is 7969620792. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 5806 woodshore st jacksonville, wa 89513.
|
order_issue: status_quantity
|
{"scenario": {"personal": {"account_id": "ea6ahjn0ec", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(456) 396-3118"}, "order": {"street_address": "5806 woodshore st", "full_address": "5806 woodshore st jacksonville, wa 89513", "city": "jacksonville", "num_products": "1", "order_id": "7969620792", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/guess-jeans.jpeg'}]", "shipping_status": "in transit", "state": "wa", "zip_code": "89513"}, "product": {"names": ["guess jeans"], "amounts": [84]}, "flow": "order_issue", "subflow": "status_quantity"}, "total_dialogue_turns": 17, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_quantity", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "I want to check the status of my order, i ordered one item email confirmation said i ordered two"}, {"role": "assistant", "content": "No problem, one moment"}, {"role": "assistant", "content": "What is your full name or account ID?"}, {"role": "user", "content": "Sanya Afzal"}]
|
Account ID: EA6AHJN0EC
| 4 |
Customer name is sanya afzal. membership level is gold. phone number is (456) 396-3118. order ID is 7969620792. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 5806 woodshore st jacksonville, wa 89513.
|
order_issue: status_quantity
|
{"scenario": {"personal": {"account_id": "ea6ahjn0ec", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(456) 396-3118"}, "order": {"street_address": "5806 woodshore st", "full_address": "5806 woodshore st jacksonville, wa 89513", "city": "jacksonville", "num_products": "1", "order_id": "7969620792", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/guess-jeans.jpeg'}]", "shipping_status": "in transit", "state": "wa", "zip_code": "89513"}, "product": {"names": ["guess jeans"], "amounts": [84]}, "flow": "order_issue", "subflow": "status_quantity"}, "total_dialogue_turns": 17, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_quantity", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "I want to check the status of my order, i ordered one item email confirmation said i ordered two"}, {"role": "assistant", "content": "No problem, one moment"}, {"role": "assistant", "content": "What is your full name or account ID?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "user", "content": "Account ID: EA6AHJN0EC"}, {"role": "assistant", "content": "Great, and the order ID?"}]
|
Order ID: 7969620792
| 5 |
Customer name is sanya afzal. membership level is gold. phone number is (456) 396-3118. order ID is 7969620792. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 5806 woodshore st jacksonville, wa 89513.
|
order_issue: status_quantity
|
{"scenario": {"personal": {"account_id": "ea6ahjn0ec", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(456) 396-3118"}, "order": {"street_address": "5806 woodshore st", "full_address": "5806 woodshore st jacksonville, wa 89513", "city": "jacksonville", "num_products": "1", "order_id": "7969620792", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/guess-jeans.jpeg'}]", "shipping_status": "in transit", "state": "wa", "zip_code": "89513"}, "product": {"names": ["guess jeans"], "amounts": [84]}, "flow": "order_issue", "subflow": "status_quantity"}, "total_dialogue_turns": 17, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_quantity", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "I want to check the status of my order, i ordered one item email confirmation said i ordered two"}, {"role": "assistant", "content": "No problem, one moment"}, {"role": "assistant", "content": "What is your full name or account ID?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "user", "content": "Account ID: EA6AHJN0EC"}, {"role": "assistant", "content": "Great, and the order ID?"}, {"role": "user", "content": "Order ID: 7969620792"}, {"role": "assistant", "content": "According to the system, you only are going to receive one item. The email was an error."}]
|
All right, thanks for your help
| 6 |
Customer name is sanya afzal. membership level is gold. phone number is (456) 396-3118. order ID is 7969620792. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 5806 woodshore st jacksonville, wa 89513.
|
order_issue: status_quantity
|
{"scenario": {"personal": {"account_id": "ea6ahjn0ec", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(456) 396-3118"}, "order": {"street_address": "5806 woodshore st", "full_address": "5806 woodshore st jacksonville, wa 89513", "city": "jacksonville", "num_products": "1", "order_id": "7969620792", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/guess-jeans.jpeg'}]", "shipping_status": "in transit", "state": "wa", "zip_code": "89513"}, "product": {"names": ["guess jeans"], "amounts": [84]}, "flow": "order_issue", "subflow": "status_quantity"}, "total_dialogue_turns": 17, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_quantity", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "I want to check the status of my order, i ordered one item email confirmation said i ordered two"}, {"role": "assistant", "content": "No problem, one moment"}, {"role": "assistant", "content": "What is your full name or account ID?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "user", "content": "Account ID: EA6AHJN0EC"}, {"role": "assistant", "content": "Great, and the order ID?"}, {"role": "user", "content": "Order ID: 7969620792"}, {"role": "assistant", "content": "According to the system, you only are going to receive one item. The email was an error."}, {"role": "user", "content": "All right, thanks for your help"}, {"role": "assistant", "content": "Is there anything else I can do for you today?"}]
|
No, that is all, thank you
| 7 |
Customer name is david williams. membership level is silver. email is [email protected]. phone number is (016) 076-8099. order ID is 0043600739. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 7232 circle drive san mateo, ny 73684.
|
purchase_dispute: mistimed_billing_already_returned
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "[email protected]", "member_level": "silver", "phone": "(016) 076-8099", "username": "davidwilliams952"}, "order": {"street_address": "7232 circle drive", "full_address": "7232 circle drive san mateo, ny 73684", "city": "san mateo", "num_products": "1", "order_id": "0043600739", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]", "state": "ny", "zip_code": "73684"}, "product": {"names": ["guess boots"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "assistant", "content": "Good afternoon, how can I help you?"}, {"role": "assistant", "content": "Sir, are you there?"}]
|
Hi, i had a return but you guys never refunded me and the account says my return is complete
| 1 |
Customer name is david williams. membership level is silver. email is [email protected]. phone number is (016) 076-8099. order ID is 0043600739. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 7232 circle drive san mateo, ny 73684.
|
purchase_dispute: mistimed_billing_already_returned
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "[email protected]", "member_level": "silver", "phone": "(016) 076-8099", "username": "davidwilliams952"}, "order": {"street_address": "7232 circle drive", "full_address": "7232 circle drive san mateo, ny 73684", "city": "san mateo", "num_products": "1", "order_id": "0043600739", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]", "state": "ny", "zip_code": "73684"}, "product": {"names": ["guess boots"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "assistant", "content": "Good afternoon, how can I help you?"}, {"role": "assistant", "content": "Sir, are you there?"}, {"role": "user", "content": "Hi, i had a return but you guys never refunded me and the account says my return is complete"}, {"role": "assistant", "content": "I see, one moment please"}]
|
Ok
| 2 |
Customer name is david williams. membership level is silver. email is [email protected]. phone number is (016) 076-8099. order ID is 0043600739. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 7232 circle drive san mateo, ny 73684.
|
purchase_dispute: mistimed_billing_already_returned
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "[email protected]", "member_level": "silver", "phone": "(016) 076-8099", "username": "davidwilliams952"}, "order": {"street_address": "7232 circle drive", "full_address": "7232 circle drive san mateo, ny 73684", "city": "san mateo", "num_products": "1", "order_id": "0043600739", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]", "state": "ny", "zip_code": "73684"}, "product": {"names": ["guess boots"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "assistant", "content": "Good afternoon, how can I help you?"}, {"role": "assistant", "content": "Sir, are you there?"}, {"role": "user", "content": "Hi, i had a return but you guys never refunded me and the account says my return is complete"}, {"role": "assistant", "content": "I see, one moment please"}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "ok, sorry for the delay"}]
|
Its fine
| 3 |
Customer name is david williams. membership level is silver. email is [email protected]. phone number is (016) 076-8099. order ID is 0043600739. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 7232 circle drive san mateo, ny 73684.
|
purchase_dispute: mistimed_billing_already_returned
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "[email protected]", "member_level": "silver", "phone": "(016) 076-8099", "username": "davidwilliams952"}, "order": {"street_address": "7232 circle drive", "full_address": "7232 circle drive san mateo, ny 73684", "city": "san mateo", "num_products": "1", "order_id": "0043600739", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]", "state": "ny", "zip_code": "73684"}, "product": {"names": ["guess boots"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned", "customer_name": "david williams", "member_level": "silver"}
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[{"role": "assistant", "content": "Good afternoon, how can I help you?"}, {"role": "assistant", "content": "Sir, are you there?"}, {"role": "user", "content": "Hi, i had a return but you guys never refunded me and the account says my return is complete"}, {"role": "assistant", "content": "I see, one moment please"}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "ok, sorry for the delay"}, {"role": "user", "content": "Its fine"}, {"role": "assistant", "content": "would you give me your full name or account ID."}]
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David Williams
| 4 |
Customer name is david williams. membership level is silver. email is [email protected]. phone number is (016) 076-8099. order ID is 0043600739. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 7232 circle drive san mateo, ny 73684.
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purchase_dispute: mistimed_billing_already_returned
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{"scenario": {"personal": {"customer_name": "david williams", "email": "[email protected]", "member_level": "silver", "phone": "(016) 076-8099", "username": "davidwilliams952"}, "order": {"street_address": "7232 circle drive", "full_address": "7232 circle drive san mateo, ny 73684", "city": "san mateo", "num_products": "1", "order_id": "0043600739", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]", "state": "ny", "zip_code": "73684"}, "product": {"names": ["guess boots"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned", "customer_name": "david williams", "member_level": "silver"}
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[{"role": "assistant", "content": "Good afternoon, how can I help you?"}, {"role": "assistant", "content": "Sir, are you there?"}, {"role": "user", "content": "Hi, i had a return but you guys never refunded me and the account says my return is complete"}, {"role": "assistant", "content": "I see, one moment please"}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "ok, sorry for the delay"}, {"role": "user", "content": "Its fine"}, {"role": "assistant", "content": "would you give me your full name or account ID."}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Now could you give me your username, email and order ID"}, {"role": "assistant", "content": "please"}]
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Username: davidwilliams952
| 5 |
Customer name is david williams. membership level is silver. email is [email protected]. phone number is (016) 076-8099. order ID is 0043600739. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 7232 circle drive san mateo, ny 73684.
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purchase_dispute: mistimed_billing_already_returned
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{"scenario": {"personal": {"customer_name": "david williams", "email": "[email protected]", "member_level": "silver", "phone": "(016) 076-8099", "username": "davidwilliams952"}, "order": {"street_address": "7232 circle drive", "full_address": "7232 circle drive san mateo, ny 73684", "city": "san mateo", "num_products": "1", "order_id": "0043600739", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]", "state": "ny", "zip_code": "73684"}, "product": {"names": ["guess boots"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned", "customer_name": "david williams", "member_level": "silver"}
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[{"role": "assistant", "content": "Good afternoon, how can I help you?"}, {"role": "assistant", "content": "Sir, are you there?"}, {"role": "user", "content": "Hi, i had a return but you guys never refunded me and the account says my return is complete"}, {"role": "assistant", "content": "I see, one moment please"}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "ok, sorry for the delay"}, {"role": "user", "content": "Its fine"}, {"role": "assistant", "content": "would you give me your full name or account ID."}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Now could you give me your username, email and order ID"}, {"role": "assistant", "content": "please"}, {"role": "user", "content": "Username: davidwilliams952"}]
| 6 |
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Customer name is david williams. membership level is silver. email is [email protected]. phone number is (016) 076-8099. order ID is 0043600739. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 7232 circle drive san mateo, ny 73684.
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purchase_dispute: mistimed_billing_already_returned
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{"scenario": {"personal": {"customer_name": "david williams", "email": "[email protected]", "member_level": "silver", "phone": "(016) 076-8099", "username": "davidwilliams952"}, "order": {"street_address": "7232 circle drive", "full_address": "7232 circle drive san mateo, ny 73684", "city": "san mateo", "num_products": "1", "order_id": "0043600739", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]", "state": "ny", "zip_code": "73684"}, "product": {"names": ["guess boots"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned", "customer_name": "david williams", "member_level": "silver"}
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[{"role": "assistant", "content": "Good afternoon, how can I help you?"}, {"role": "assistant", "content": "Sir, are you there?"}, {"role": "user", "content": "Hi, i had a return but you guys never refunded me and the account says my return is complete"}, {"role": "assistant", "content": "I see, one moment please"}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "ok, sorry for the delay"}, {"role": "user", "content": "Its fine"}, {"role": "assistant", "content": "would you give me your full name or account ID."}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Now could you give me your username, email and order ID"}, {"role": "assistant", "content": "please"}, {"role": "user", "content": "Username: davidwilliams952"}, {"role": "user", "content": "[email protected]"}]
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0043600739
| 7 |
Customer name is david williams. membership level is silver. email is [email protected]. phone number is (016) 076-8099. order ID is 0043600739. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 7232 circle drive san mateo, ny 73684.
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purchase_dispute: mistimed_billing_already_returned
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{"scenario": {"personal": {"customer_name": "david williams", "email": "[email protected]", "member_level": "silver", "phone": "(016) 076-8099", "username": "davidwilliams952"}, "order": {"street_address": "7232 circle drive", "full_address": "7232 circle drive san mateo, ny 73684", "city": "san mateo", "num_products": "1", "order_id": "0043600739", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]", "state": "ny", "zip_code": "73684"}, "product": {"names": ["guess boots"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned", "customer_name": "david williams", "member_level": "silver"}
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[{"role": "assistant", "content": "Good afternoon, how can I help you?"}, {"role": "assistant", "content": "Sir, are you there?"}, {"role": "user", "content": "Hi, i had a return but you guys never refunded me and the account says my return is complete"}, {"role": "assistant", "content": "I see, one moment please"}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "ok, sorry for the delay"}, {"role": "user", "content": "Its fine"}, {"role": "assistant", "content": "would you give me your full name or account ID."}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Now could you give me your username, email and order ID"}, {"role": "assistant", "content": "please"}, {"role": "user", "content": "Username: davidwilliams952"}, {"role": "user", "content": "[email protected]"}, {"role": "user", "content": "0043600739"}, {"role": "assistant", "content": "Ok everything in order, Mr. David how long ago did you do the refund?"}]
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2 weeks
| 8 |
Customer name is david williams. membership level is silver. email is [email protected]. phone number is (016) 076-8099. order ID is 0043600739. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 7232 circle drive san mateo, ny 73684.
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purchase_dispute: mistimed_billing_already_returned
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{"scenario": {"personal": {"customer_name": "david williams", "email": "[email protected]", "member_level": "silver", "phone": "(016) 076-8099", "username": "davidwilliams952"}, "order": {"street_address": "7232 circle drive", "full_address": "7232 circle drive san mateo, ny 73684", "city": "san mateo", "num_products": "1", "order_id": "0043600739", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]", "state": "ny", "zip_code": "73684"}, "product": {"names": ["guess boots"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned", "customer_name": "david williams", "member_level": "silver"}
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[{"role": "assistant", "content": "Good afternoon, how can I help you?"}, {"role": "assistant", "content": "Sir, are you there?"}, {"role": "user", "content": "Hi, i had a return but you guys never refunded me and the account says my return is complete"}, {"role": "assistant", "content": "I see, one moment please"}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "ok, sorry for the delay"}, {"role": "user", "content": "Its fine"}, {"role": "assistant", "content": "would you give me your full name or account ID."}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Now could you give me your username, email and order ID"}, {"role": "assistant", "content": "please"}, {"role": "user", "content": "Username: davidwilliams952"}, {"role": "user", "content": "[email protected]"}, {"role": "user", "content": "0043600739"}, {"role": "assistant", "content": "Ok everything in order, Mr. David how long ago did you do the refund?"}, {"role": "user", "content": "2 weeks"}, {"role": "assistant", "content": "Ok, I'm sorry you waited so long Mr. David."}, {"role": "assistant", "content": "We will resolve the situation now."}]
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Ok great
| 9 |
Customer name is david williams. membership level is silver. email is [email protected]. phone number is (016) 076-8099. order ID is 0043600739. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 7232 circle drive san mateo, ny 73684.
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purchase_dispute: mistimed_billing_already_returned
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{"scenario": {"personal": {"customer_name": "david williams", "email": "[email protected]", "member_level": "silver", "phone": "(016) 076-8099", "username": "davidwilliams952"}, "order": {"street_address": "7232 circle drive", "full_address": "7232 circle drive san mateo, ny 73684", "city": "san mateo", "num_products": "1", "order_id": "0043600739", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]", "state": "ny", "zip_code": "73684"}, "product": {"names": ["guess boots"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned", "customer_name": "david williams", "member_level": "silver"}
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[{"role": "assistant", "content": "Good afternoon, how can I help you?"}, {"role": "assistant", "content": "Sir, are you there?"}, {"role": "user", "content": "Hi, i had a return but you guys never refunded me and the account says my return is complete"}, {"role": "assistant", "content": "I see, one moment please"}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "ok, sorry for the delay"}, {"role": "user", "content": "Its fine"}, {"role": "assistant", "content": "would you give me your full name or account ID."}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Now could you give me your username, email and order ID"}, {"role": "assistant", "content": "please"}, {"role": "user", "content": "Username: davidwilliams952"}, {"role": "user", "content": "[email protected]"}, {"role": "user", "content": "0043600739"}, {"role": "assistant", "content": "Ok everything in order, Mr. David how long ago did you do the refund?"}, {"role": "user", "content": "2 weeks"}, {"role": "assistant", "content": "Ok, I'm sorry you waited so long Mr. David."}, {"role": "assistant", "content": "We will resolve the situation now."}, {"role": "user", "content": "Ok great"}]
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Its ok
| 10 |
Customer name is david williams. membership level is silver. email is [email protected]. phone number is (016) 076-8099. order ID is 0043600739. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 7232 circle drive san mateo, ny 73684.
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purchase_dispute: mistimed_billing_already_returned
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{"scenario": {"personal": {"customer_name": "david williams", "email": "[email protected]", "member_level": "silver", "phone": "(016) 076-8099", "username": "davidwilliams952"}, "order": {"street_address": "7232 circle drive", "full_address": "7232 circle drive san mateo, ny 73684", "city": "san mateo", "num_products": "1", "order_id": "0043600739", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]", "state": "ny", "zip_code": "73684"}, "product": {"names": ["guess boots"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned", "customer_name": "david williams", "member_level": "silver"}
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[{"role": "assistant", "content": "Good afternoon, how can I help you?"}, {"role": "assistant", "content": "Sir, are you there?"}, {"role": "user", "content": "Hi, i had a return but you guys never refunded me and the account says my return is complete"}, {"role": "assistant", "content": "I see, one moment please"}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "ok, sorry for the delay"}, {"role": "user", "content": "Its fine"}, {"role": "assistant", "content": "would you give me your full name or account ID."}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Now could you give me your username, email and order ID"}, {"role": "assistant", "content": "please"}, {"role": "user", "content": "Username: davidwilliams952"}, {"role": "user", "content": "[email protected]"}, {"role": "user", "content": "0043600739"}, {"role": "assistant", "content": "Ok everything in order, Mr. David how long ago did you do the refund?"}, {"role": "user", "content": "2 weeks"}, {"role": "assistant", "content": "Ok, I'm sorry you waited so long Mr. David."}, {"role": "assistant", "content": "We will resolve the situation now."}, {"role": "user", "content": "Ok great"}, {"role": "user", "content": "Its ok"}, {"role": "assistant", "content": "all set Mr. David"}]
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Ok gteat thanks so much!
| 11 |
Customer name is david williams. membership level is silver. email is [email protected]. phone number is (016) 076-8099. order ID is 0043600739. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 7232 circle drive san mateo, ny 73684.
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purchase_dispute: mistimed_billing_already_returned
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{"scenario": {"personal": {"customer_name": "david williams", "email": "[email protected]", "member_level": "silver", "phone": "(016) 076-8099", "username": "davidwilliams952"}, "order": {"street_address": "7232 circle drive", "full_address": "7232 circle drive san mateo, ny 73684", "city": "san mateo", "num_products": "1", "order_id": "0043600739", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]", "state": "ny", "zip_code": "73684"}, "product": {"names": ["guess boots"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned", "customer_name": "david williams", "member_level": "silver"}
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[{"role": "assistant", "content": "Good afternoon, how can I help you?"}, {"role": "assistant", "content": "Sir, are you there?"}, {"role": "user", "content": "Hi, i had a return but you guys never refunded me and the account says my return is complete"}, {"role": "assistant", "content": "I see, one moment please"}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "ok, sorry for the delay"}, {"role": "user", "content": "Its fine"}, {"role": "assistant", "content": "would you give me your full name or account ID."}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Now could you give me your username, email and order ID"}, {"role": "assistant", "content": "please"}, {"role": "user", "content": "Username: davidwilliams952"}, {"role": "user", "content": "[email protected]"}, {"role": "user", "content": "0043600739"}, {"role": "assistant", "content": "Ok everything in order, Mr. David how long ago did you do the refund?"}, {"role": "user", "content": "2 weeks"}, {"role": "assistant", "content": "Ok, I'm sorry you waited so long Mr. David."}, {"role": "assistant", "content": "We will resolve the situation now."}, {"role": "user", "content": "Ok great"}, {"role": "user", "content": "Its ok"}, {"role": "assistant", "content": "all set Mr. David"}, {"role": "user", "content": "Ok gteat thanks so much!"}]
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Great
| 12 |
Customer name is david williams. membership level is silver. email is [email protected]. phone number is (016) 076-8099. order ID is 0043600739. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 7232 circle drive san mateo, ny 73684.
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purchase_dispute: mistimed_billing_already_returned
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{"scenario": {"personal": {"customer_name": "david williams", "email": "[email protected]", "member_level": "silver", "phone": "(016) 076-8099", "username": "davidwilliams952"}, "order": {"street_address": "7232 circle drive", "full_address": "7232 circle drive san mateo, ny 73684", "city": "san mateo", "num_products": "1", "order_id": "0043600739", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]", "state": "ny", "zip_code": "73684"}, "product": {"names": ["guess boots"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned", "customer_name": "david williams", "member_level": "silver"}
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[{"role": "assistant", "content": "Good afternoon, how can I help you?"}, {"role": "assistant", "content": "Sir, are you there?"}, {"role": "user", "content": "Hi, i had a return but you guys never refunded me and the account says my return is complete"}, {"role": "assistant", "content": "I see, one moment please"}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "ok, sorry for the delay"}, {"role": "user", "content": "Its fine"}, {"role": "assistant", "content": "would you give me your full name or account ID."}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Now could you give me your username, email and order ID"}, {"role": "assistant", "content": "please"}, {"role": "user", "content": "Username: davidwilliams952"}, {"role": "user", "content": "[email protected]"}, {"role": "user", "content": "0043600739"}, {"role": "assistant", "content": "Ok everything in order, Mr. David how long ago did you do the refund?"}, {"role": "user", "content": "2 weeks"}, {"role": "assistant", "content": "Ok, I'm sorry you waited so long Mr. David."}, {"role": "assistant", "content": "We will resolve the situation now."}, {"role": "user", "content": "Ok great"}, {"role": "user", "content": "Its ok"}, {"role": "assistant", "content": "all set Mr. David"}, {"role": "user", "content": "Ok gteat thanks so much!"}, {"role": "user", "content": "Great"}, {"role": "assistant", "content": "again sorry for the inconvenience."}, {"role": "assistant", "content": "have a nice day!"}]
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No proble. You too
| 13 |
Customer name is david williams. membership level is silver. email is [email protected]. phone number is (016) 076-8099. order ID is 0043600739. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 7232 circle drive san mateo, ny 73684.
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purchase_dispute: mistimed_billing_already_returned
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{"scenario": {"personal": {"customer_name": "david williams", "email": "[email protected]", "member_level": "silver", "phone": "(016) 076-8099", "username": "davidwilliams952"}, "order": {"street_address": "7232 circle drive", "full_address": "7232 circle drive san mateo, ny 73684", "city": "san mateo", "num_products": "1", "order_id": "0043600739", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]", "state": "ny", "zip_code": "73684"}, "product": {"names": ["guess boots"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "assistant", "content": "Good afternoon, how can I help you?"}, {"role": "assistant", "content": "Sir, are you there?"}, {"role": "user", "content": "Hi, i had a return but you guys never refunded me and the account says my return is complete"}, {"role": "assistant", "content": "I see, one moment please"}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "ok, sorry for the delay"}, {"role": "user", "content": "Its fine"}, {"role": "assistant", "content": "would you give me your full name or account ID."}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Now could you give me your username, email and order ID"}, {"role": "assistant", "content": "please"}, {"role": "user", "content": "Username: davidwilliams952"}, {"role": "user", "content": "[email protected]"}, {"role": "user", "content": "0043600739"}, {"role": "assistant", "content": "Ok everything in order, Mr. David how long ago did you do the refund?"}, {"role": "user", "content": "2 weeks"}, {"role": "assistant", "content": "Ok, I'm sorry you waited so long Mr. David."}, {"role": "assistant", "content": "We will resolve the situation now."}, {"role": "user", "content": "Ok great"}, {"role": "user", "content": "Its ok"}, {"role": "assistant", "content": "all set Mr. David"}, {"role": "user", "content": "Ok gteat thanks so much!"}, {"role": "user", "content": "Great"}, {"role": "assistant", "content": "again sorry for the inconvenience."}, {"role": "assistant", "content": "have a nice day!"}, {"role": "user", "content": "No proble. You too"}, {"role": "assistant", "content": "With this you already have your credit back."}, {"role": "assistant", "content": "bye!"}]
|
Bye
| 14 |
Customer name is joyce wu. membership level is bronze. phone number is (313) 166-1222. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 6963 1st ave monterey, tx 87422.
|
single_item_query: jeans_how_4
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "bronze", "phone": "(313) 166-1222"}, "order": {"street_address": "6963 1st ave", "full_address": "6963 1st ave monterey, tx 87422", "city": "monterey", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "tx", "zip_code": "87422"}, "product": {"names": ["guess jeans"], "amounts": [49]}, "flow": "single_item_query", "subflow": "jeans_how_4"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_how_4", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Welcome"}]
|
hi, i am trying to find out more about guess jeans you have for $49
| 1 |
Customer name is joyce wu. membership level is bronze. phone number is (313) 166-1222. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 6963 1st ave monterey, tx 87422.
|
single_item_query: jeans_how_4
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "bronze", "phone": "(313) 166-1222"}, "order": {"street_address": "6963 1st ave", "full_address": "6963 1st ave monterey, tx 87422", "city": "monterey", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "tx", "zip_code": "87422"}, "product": {"names": ["guess jeans"], "amounts": [49]}, "flow": "single_item_query", "subflow": "jeans_how_4"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_how_4", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Welcome"}, {"role": "user", "content": "hi, i am trying to find out more about guess jeans you have for $49"}]
|
i need to know how much is would cost to have them tailored
| 2 |
Customer name is joyce wu. membership level is bronze. phone number is (313) 166-1222. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 6963 1st ave monterey, tx 87422.
|
single_item_query: jeans_how_4
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "bronze", "phone": "(313) 166-1222"}, "order": {"street_address": "6963 1st ave", "full_address": "6963 1st ave monterey, tx 87422", "city": "monterey", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "tx", "zip_code": "87422"}, "product": {"names": ["guess jeans"], "amounts": [49]}, "flow": "single_item_query", "subflow": "jeans_how_4"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_how_4", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Welcome"}, {"role": "user", "content": "hi, i am trying to find out more about guess jeans you have for $49"}, {"role": "user", "content": "i need to know how much is would cost to have them tailored"}, {"role": "assistant", "content": "Ok. Give me a moment to find the information"}]
|
ok no problem
| 3 |
Customer name is joyce wu. membership level is bronze. phone number is (313) 166-1222. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 6963 1st ave monterey, tx 87422.
|
single_item_query: jeans_how_4
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "bronze", "phone": "(313) 166-1222"}, "order": {"street_address": "6963 1st ave", "full_address": "6963 1st ave monterey, tx 87422", "city": "monterey", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "tx", "zip_code": "87422"}, "product": {"names": ["guess jeans"], "amounts": [49]}, "flow": "single_item_query", "subflow": "jeans_how_4"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_how_4", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Welcome"}, {"role": "user", "content": "hi, i am trying to find out more about guess jeans you have for $49"}, {"role": "user", "content": "i need to know how much is would cost to have them tailored"}, {"role": "assistant", "content": "Ok. Give me a moment to find the information"}, {"role": "user", "content": "ok no problem"}, {"role": "assistant", "content": "This depends on your membership level. Tailoring is free for bronze, silver or gold members. Tailoring is also free for guests if you have bought at least 3 pairs of jeans and have their receipts."}]
|
i am bronze
| 4 |
Customer name is joyce wu. membership level is bronze. phone number is (313) 166-1222. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 6963 1st ave monterey, tx 87422.
|
single_item_query: jeans_how_4
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "bronze", "phone": "(313) 166-1222"}, "order": {"street_address": "6963 1st ave", "full_address": "6963 1st ave monterey, tx 87422", "city": "monterey", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "tx", "zip_code": "87422"}, "product": {"names": ["guess jeans"], "amounts": [49]}, "flow": "single_item_query", "subflow": "jeans_how_4"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_how_4", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Welcome"}, {"role": "user", "content": "hi, i am trying to find out more about guess jeans you have for $49"}, {"role": "user", "content": "i need to know how much is would cost to have them tailored"}, {"role": "assistant", "content": "Ok. Give me a moment to find the information"}, {"role": "user", "content": "ok no problem"}, {"role": "assistant", "content": "This depends on your membership level. Tailoring is free for bronze, silver or gold members. Tailoring is also free for guests if you have bought at least 3 pairs of jeans and have their receipts."}, {"role": "user", "content": "i am bronze"}, {"role": "assistant", "content": "Otherwise tailoring is $15 per pair and it comes with free consultation"}]
|
that will be perfect
| 5 |
Customer name is joyce wu. membership level is bronze. phone number is (313) 166-1222. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 6963 1st ave monterey, tx 87422.
|
single_item_query: jeans_how_4
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "bronze", "phone": "(313) 166-1222"}, "order": {"street_address": "6963 1st ave", "full_address": "6963 1st ave monterey, tx 87422", "city": "monterey", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "tx", "zip_code": "87422"}, "product": {"names": ["guess jeans"], "amounts": [49]}, "flow": "single_item_query", "subflow": "jeans_how_4"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_how_4", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Welcome"}, {"role": "user", "content": "hi, i am trying to find out more about guess jeans you have for $49"}, {"role": "user", "content": "i need to know how much is would cost to have them tailored"}, {"role": "assistant", "content": "Ok. Give me a moment to find the information"}, {"role": "user", "content": "ok no problem"}, {"role": "assistant", "content": "This depends on your membership level. Tailoring is free for bronze, silver or gold members. Tailoring is also free for guests if you have bought at least 3 pairs of jeans and have their receipts."}, {"role": "user", "content": "i am bronze"}, {"role": "assistant", "content": "Otherwise tailoring is $15 per pair and it comes with free consultation"}, {"role": "user", "content": "that will be perfect"}]
|
i am happy to hear they are free thank you
| 6 |
Customer name is joyce wu. membership level is bronze. phone number is (313) 166-1222. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 6963 1st ave monterey, tx 87422.
|
single_item_query: jeans_how_4
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "bronze", "phone": "(313) 166-1222"}, "order": {"street_address": "6963 1st ave", "full_address": "6963 1st ave monterey, tx 87422", "city": "monterey", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "tx", "zip_code": "87422"}, "product": {"names": ["guess jeans"], "amounts": [49]}, "flow": "single_item_query", "subflow": "jeans_how_4"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_how_4", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Welcome"}, {"role": "user", "content": "hi, i am trying to find out more about guess jeans you have for $49"}, {"role": "user", "content": "i need to know how much is would cost to have them tailored"}, {"role": "assistant", "content": "Ok. Give me a moment to find the information"}, {"role": "user", "content": "ok no problem"}, {"role": "assistant", "content": "This depends on your membership level. Tailoring is free for bronze, silver or gold members. Tailoring is also free for guests if you have bought at least 3 pairs of jeans and have their receipts."}, {"role": "user", "content": "i am bronze"}, {"role": "assistant", "content": "Otherwise tailoring is $15 per pair and it comes with free consultation"}, {"role": "user", "content": "that will be perfect"}, {"role": "user", "content": "i am happy to hear they are free thank you"}, {"role": "assistant", "content": "Since you are a bronze member. Tailoring is free for you"}, {"role": "assistant", "content": "Would that be all for today?"}]
|
yes thats it thank you
| 7 |
Customer name is chloe zhang. membership level is gold. phone number is (229) 482-5025. order ID is 7470634585. delivery address is 9782 1st ave baltimore, ny 80329.
|
subscription_inquiry: status_due_date
|
{"scenario": {"personal": {"account_id": "mt8trg2tgi", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(229) 482-5025"}, "order": {"street_address": "9782 1st ave", "full_address": "9782 1st ave baltimore, ny 80329", "city": "baltimore", "order_id": "7470634585", "state": "ny", "zip_code": "80329"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_date"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_date", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "good afternoon, how can I help you?"}]
|
Hello
| 1 |
Customer name is chloe zhang. membership level is gold. phone number is (229) 482-5025. order ID is 7470634585. delivery address is 9782 1st ave baltimore, ny 80329.
|
subscription_inquiry: status_due_date
|
{"scenario": {"personal": {"account_id": "mt8trg2tgi", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(229) 482-5025"}, "order": {"street_address": "9782 1st ave", "full_address": "9782 1st ave baltimore, ny 80329", "city": "baltimore", "order_id": "7470634585", "state": "ny", "zip_code": "80329"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_date"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_date", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "good afternoon, how can I help you?"}, {"role": "user", "content": "Hello"}]
|
I want to know the status of my subscription if its still active
| 2 |
Customer name is chloe zhang. membership level is gold. phone number is (229) 482-5025. order ID is 7470634585. delivery address is 9782 1st ave baltimore, ny 80329.
|
subscription_inquiry: status_due_date
|
{"scenario": {"personal": {"account_id": "mt8trg2tgi", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(229) 482-5025"}, "order": {"street_address": "9782 1st ave", "full_address": "9782 1st ave baltimore, ny 80329", "city": "baltimore", "order_id": "7470634585", "state": "ny", "zip_code": "80329"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_date"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_date", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "good afternoon, how can I help you?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "I want to know the status of my subscription if its still active"}, {"role": "assistant", "content": "sure, one moment please"}, {"role": "assistant", "content": "could you give me your full name or account ID"}]
|
Chloe Zhang
| 3 |
Customer name is chloe zhang. membership level is gold. phone number is (229) 482-5025. order ID is 7470634585. delivery address is 9782 1st ave baltimore, ny 80329.
|
subscription_inquiry: status_due_date
|
{"scenario": {"personal": {"account_id": "mt8trg2tgi", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(229) 482-5025"}, "order": {"street_address": "9782 1st ave", "full_address": "9782 1st ave baltimore, ny 80329", "city": "baltimore", "order_id": "7470634585", "state": "ny", "zip_code": "80329"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_date"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_date", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "good afternoon, how can I help you?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "I want to know the status of my subscription if its still active"}, {"role": "assistant", "content": "sure, one moment please"}, {"role": "assistant", "content": "could you give me your full name or account ID"}, {"role": "user", "content": " Chloe Zhang"}]
|
Account ID: MT8TRG2TGI
| 4 |
Customer name is chloe zhang. membership level is gold. phone number is (229) 482-5025. order ID is 7470634585. delivery address is 9782 1st ave baltimore, ny 80329.
|
subscription_inquiry: status_due_date
|
{"scenario": {"personal": {"account_id": "mt8trg2tgi", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(229) 482-5025"}, "order": {"street_address": "9782 1st ave", "full_address": "9782 1st ave baltimore, ny 80329", "city": "baltimore", "order_id": "7470634585", "state": "ny", "zip_code": "80329"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_date"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_date", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "good afternoon, how can I help you?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "I want to know the status of my subscription if its still active"}, {"role": "assistant", "content": "sure, one moment please"}, {"role": "assistant", "content": "could you give me your full name or account ID"}, {"role": "user", "content": " Chloe Zhang"}, {"role": "user", "content": "Account ID: MT8TRG2TGI"}, {"role": "assistant", "content": "additional to this would give me the order ID"}]
|
Order ID is 7470634585
| 5 |
Customer name is chloe zhang. membership level is gold. phone number is (229) 482-5025. order ID is 7470634585. delivery address is 9782 1st ave baltimore, ny 80329.
|
subscription_inquiry: status_due_date
|
{"scenario": {"personal": {"account_id": "mt8trg2tgi", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(229) 482-5025"}, "order": {"street_address": "9782 1st ave", "full_address": "9782 1st ave baltimore, ny 80329", "city": "baltimore", "order_id": "7470634585", "state": "ny", "zip_code": "80329"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_date"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_date", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "good afternoon, how can I help you?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "I want to know the status of my subscription if its still active"}, {"role": "assistant", "content": "sure, one moment please"}, {"role": "assistant", "content": "could you give me your full name or account ID"}, {"role": "user", "content": " Chloe Zhang"}, {"role": "user", "content": "Account ID: MT8TRG2TGI"}, {"role": "assistant", "content": "additional to this would give me the order ID"}, {"role": "user", "content": "Order ID is 7470634585"}, {"role": "assistant", "content": "ok everything in order, let me check with the system"}, {"role": "assistant", "content": "Ok, your account is currently active."}, {"role": "assistant", "content": "I will also send you a link with information relevant to this topic."}]
|
Thanks
| 6 |
Customer name is joyce wu. membership level is silver. email is [email protected]. phone number is (910) 685-2429. order ID is 2415811437. purchase date was 2020-03-06. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/guess-shirt.jpeg'}]. payment method is credit card. delivery address is 2481 kennedy st monterey, wa 97444.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "joyce wu", "email": "[email protected]", "member_level": "silver", "phone": "(910) 685-2429", "username": "joycewu5"}, "order": {"street_address": "2481 kennedy st", "full_address": "2481 kennedy st monterey, wa 97444", "city": "monterey", "num_products": "1", "order_id": "2415811437", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/guess-shirt.jpeg'}]", "purchase_date": "2020-03-06", "state": "wa", "zip_code": "97444"}, "product": {"names": ["guess shirt"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "joyce wu", "member_level": "silver"}
|
[]
|
hi i would like to return an item
| 1 |
Customer name is joyce wu. membership level is silver. email is [email protected]. phone number is (910) 685-2429. order ID is 2415811437. purchase date was 2020-03-06. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/guess-shirt.jpeg'}]. payment method is credit card. delivery address is 2481 kennedy st monterey, wa 97444.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "joyce wu", "email": "[email protected]", "member_level": "silver", "phone": "(910) 685-2429", "username": "joycewu5"}, "order": {"street_address": "2481 kennedy st", "full_address": "2481 kennedy st monterey, wa 97444", "city": "monterey", "num_products": "1", "order_id": "2415811437", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/guess-shirt.jpeg'}]", "purchase_date": "2020-03-06", "state": "wa", "zip_code": "97444"}, "product": {"names": ["guess shirt"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "joyce wu", "member_level": "silver"}
|
[{"role": "user", "content": "hi i would like to return an item"}, {"role": "assistant", "content": "Okay, I can help you with that. May I have your full name?"}]
|
Joyce Wu
| 2 |
Customer name is joyce wu. membership level is silver. email is [email protected]. phone number is (910) 685-2429. order ID is 2415811437. purchase date was 2020-03-06. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/guess-shirt.jpeg'}]. payment method is credit card. delivery address is 2481 kennedy st monterey, wa 97444.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "joyce wu", "email": "[email protected]", "member_level": "silver", "phone": "(910) 685-2429", "username": "joycewu5"}, "order": {"street_address": "2481 kennedy st", "full_address": "2481 kennedy st monterey, wa 97444", "city": "monterey", "num_products": "1", "order_id": "2415811437", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/guess-shirt.jpeg'}]", "purchase_date": "2020-03-06", "state": "wa", "zip_code": "97444"}, "product": {"names": ["guess shirt"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "joyce wu", "member_level": "silver"}
|
[{"role": "user", "content": "hi i would like to return an item"}, {"role": "assistant", "content": "Okay, I can help you with that. May I have your full name?"}, {"role": "user", "content": "Joyce Wu"}, {"role": "assistant", "content": "Is there a problem with the item you would like to return?"}]
|
i ordered the wrong size
| 3 |
Customer name is joyce wu. membership level is silver. email is [email protected]. phone number is (910) 685-2429. order ID is 2415811437. purchase date was 2020-03-06. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/guess-shirt.jpeg'}]. payment method is credit card. delivery address is 2481 kennedy st monterey, wa 97444.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "joyce wu", "email": "[email protected]", "member_level": "silver", "phone": "(910) 685-2429", "username": "joycewu5"}, "order": {"street_address": "2481 kennedy st", "full_address": "2481 kennedy st monterey, wa 97444", "city": "monterey", "num_products": "1", "order_id": "2415811437", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/guess-shirt.jpeg'}]", "purchase_date": "2020-03-06", "state": "wa", "zip_code": "97444"}, "product": {"names": ["guess shirt"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "joyce wu", "member_level": "silver"}
|
[{"role": "user", "content": "hi i would like to return an item"}, {"role": "assistant", "content": "Okay, I can help you with that. May I have your full name?"}, {"role": "user", "content": "Joyce Wu"}, {"role": "assistant", "content": "Is there a problem with the item you would like to return?"}, {"role": "user", "content": "i ordered the wrong size"}, {"role": "assistant", "content": "May I get your username, email address, and order ID in order to validate your purchase?"}]
|
joycewu5 [email protected] 2415811437
| 4 |
Customer name is joyce wu. membership level is silver. email is [email protected]. phone number is (910) 685-2429. order ID is 2415811437. purchase date was 2020-03-06. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/guess-shirt.jpeg'}]. payment method is credit card. delivery address is 2481 kennedy st monterey, wa 97444.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "joyce wu", "email": "[email protected]", "member_level": "silver", "phone": "(910) 685-2429", "username": "joycewu5"}, "order": {"street_address": "2481 kennedy st", "full_address": "2481 kennedy st monterey, wa 97444", "city": "monterey", "num_products": "1", "order_id": "2415811437", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/guess-shirt.jpeg'}]", "purchase_date": "2020-03-06", "state": "wa", "zip_code": "97444"}, "product": {"names": ["guess shirt"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "joyce wu", "member_level": "silver"}
|
[{"role": "user", "content": "hi i would like to return an item"}, {"role": "assistant", "content": "Okay, I can help you with that. May I have your full name?"}, {"role": "user", "content": "Joyce Wu"}, {"role": "assistant", "content": "Is there a problem with the item you would like to return?"}, {"role": "user", "content": "i ordered the wrong size"}, {"role": "assistant", "content": "May I get your username, email address, and order ID in order to validate your purchase?"}, {"role": "user", "content": " joycewu5 [email protected] 2415811437"}, {"role": "assistant", "content": "Thanks! Now, what is your membership level?"}]
|
Silver
| 5 |
Customer name is joyce wu. membership level is silver. email is [email protected]. phone number is (910) 685-2429. order ID is 2415811437. purchase date was 2020-03-06. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/guess-shirt.jpeg'}]. payment method is credit card. delivery address is 2481 kennedy st monterey, wa 97444.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "joyce wu", "email": "[email protected]", "member_level": "silver", "phone": "(910) 685-2429", "username": "joycewu5"}, "order": {"street_address": "2481 kennedy st", "full_address": "2481 kennedy st monterey, wa 97444", "city": "monterey", "num_products": "1", "order_id": "2415811437", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/guess-shirt.jpeg'}]", "purchase_date": "2020-03-06", "state": "wa", "zip_code": "97444"}, "product": {"names": ["guess shirt"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "joyce wu", "member_level": "silver"}
|
[{"role": "user", "content": "hi i would like to return an item"}, {"role": "assistant", "content": "Okay, I can help you with that. May I have your full name?"}, {"role": "user", "content": "Joyce Wu"}, {"role": "assistant", "content": "Is there a problem with the item you would like to return?"}, {"role": "user", "content": "i ordered the wrong size"}, {"role": "assistant", "content": "May I get your username, email address, and order ID in order to validate your purchase?"}, {"role": "user", "content": " joycewu5 [email protected] 2415811437"}, {"role": "assistant", "content": "Thanks! Now, what is your membership level?"}, {"role": "user", "content": "Silver"}, {"role": "assistant", "content": "When did you purchase the item?"}]
|
2020-03-06
| 6 |
Customer name is joyce wu. membership level is silver. email is [email protected]. phone number is (910) 685-2429. order ID is 2415811437. purchase date was 2020-03-06. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/guess-shirt.jpeg'}]. payment method is credit card. delivery address is 2481 kennedy st monterey, wa 97444.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "joyce wu", "email": "[email protected]", "member_level": "silver", "phone": "(910) 685-2429", "username": "joycewu5"}, "order": {"street_address": "2481 kennedy st", "full_address": "2481 kennedy st monterey, wa 97444", "city": "monterey", "num_products": "1", "order_id": "2415811437", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/guess-shirt.jpeg'}]", "purchase_date": "2020-03-06", "state": "wa", "zip_code": "97444"}, "product": {"names": ["guess shirt"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "joyce wu", "member_level": "silver"}
|
[{"role": "user", "content": "hi i would like to return an item"}, {"role": "assistant", "content": "Okay, I can help you with that. May I have your full name?"}, {"role": "user", "content": "Joyce Wu"}, {"role": "assistant", "content": "Is there a problem with the item you would like to return?"}, {"role": "user", "content": "i ordered the wrong size"}, {"role": "assistant", "content": "May I get your username, email address, and order ID in order to validate your purchase?"}, {"role": "user", "content": " joycewu5 [email protected] 2415811437"}, {"role": "assistant", "content": "Thanks! Now, what is your membership level?"}, {"role": "user", "content": "Silver"}, {"role": "assistant", "content": "When did you purchase the item?"}, {"role": "user", "content": "2020-03-06"}, {"role": "assistant", "content": "Great! You're well within the return time range. In order to process your return, may I have your full address?"}]
|
2481 Kennedy St Monterey, WA 97444
| 7 |
Customer name is joyce wu. membership level is silver. email is [email protected]. phone number is (910) 685-2429. order ID is 2415811437. purchase date was 2020-03-06. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/guess-shirt.jpeg'}]. payment method is credit card. delivery address is 2481 kennedy st monterey, wa 97444.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "joyce wu", "email": "[email protected]", "member_level": "silver", "phone": "(910) 685-2429", "username": "joycewu5"}, "order": {"street_address": "2481 kennedy st", "full_address": "2481 kennedy st monterey, wa 97444", "city": "monterey", "num_products": "1", "order_id": "2415811437", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/guess-shirt.jpeg'}]", "purchase_date": "2020-03-06", "state": "wa", "zip_code": "97444"}, "product": {"names": ["guess shirt"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "joyce wu", "member_level": "silver"}
|
[{"role": "user", "content": "hi i would like to return an item"}, {"role": "assistant", "content": "Okay, I can help you with that. May I have your full name?"}, {"role": "user", "content": "Joyce Wu"}, {"role": "assistant", "content": "Is there a problem with the item you would like to return?"}, {"role": "user", "content": "i ordered the wrong size"}, {"role": "assistant", "content": "May I get your username, email address, and order ID in order to validate your purchase?"}, {"role": "user", "content": " joycewu5 [email protected] 2415811437"}, {"role": "assistant", "content": "Thanks! Now, what is your membership level?"}, {"role": "user", "content": "Silver"}, {"role": "assistant", "content": "When did you purchase the item?"}, {"role": "user", "content": "2020-03-06"}, {"role": "assistant", "content": "Great! You're well within the return time range. In order to process your return, may I have your full address?"}, {"role": "user", "content": "2481 Kennedy St Monterey, WA 97444"}, {"role": "assistant", "content": "Thank you. Would you like to process your return via mail, in store, or at a drop off center?"}]
|
in store please
| 8 |
Customer name is joyce wu. membership level is silver. email is [email protected]. phone number is (910) 685-2429. order ID is 2415811437. purchase date was 2020-03-06. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/guess-shirt.jpeg'}]. payment method is credit card. delivery address is 2481 kennedy st monterey, wa 97444.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "joyce wu", "email": "[email protected]", "member_level": "silver", "phone": "(910) 685-2429", "username": "joycewu5"}, "order": {"street_address": "2481 kennedy st", "full_address": "2481 kennedy st monterey, wa 97444", "city": "monterey", "num_products": "1", "order_id": "2415811437", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/guess-shirt.jpeg'}]", "purchase_date": "2020-03-06", "state": "wa", "zip_code": "97444"}, "product": {"names": ["guess shirt"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "joyce wu", "member_level": "silver"}
|
[{"role": "user", "content": "hi i would like to return an item"}, {"role": "assistant", "content": "Okay, I can help you with that. May I have your full name?"}, {"role": "user", "content": "Joyce Wu"}, {"role": "assistant", "content": "Is there a problem with the item you would like to return?"}, {"role": "user", "content": "i ordered the wrong size"}, {"role": "assistant", "content": "May I get your username, email address, and order ID in order to validate your purchase?"}, {"role": "user", "content": " joycewu5 [email protected] 2415811437"}, {"role": "assistant", "content": "Thanks! Now, what is your membership level?"}, {"role": "user", "content": "Silver"}, {"role": "assistant", "content": "When did you purchase the item?"}, {"role": "user", "content": "2020-03-06"}, {"role": "assistant", "content": "Great! You're well within the return time range. In order to process your return, may I have your full address?"}, {"role": "user", "content": "2481 Kennedy St Monterey, WA 97444"}, {"role": "assistant", "content": "Thank you. Would you like to process your return via mail, in store, or at a drop off center?"}, {"role": "user", "content": "in store please"}, {"role": "assistant", "content": "No problem. The store is ready to receive your return. Is there anything else I can do for you?"}]
|
thats everything thank you
| 9 |
Customer name is chloe zhang. membership level is gold. phone number is (536) 385-3672. delivery address is 2098 2nd ave san lima, ny 48798.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(536) 385-3672", "pin_number": "919182", "username": "chloez59"}, "order": {"street_address": "2098 2nd ave", "full_address": "2098 2nd ave san lima, ny 48798", "city": "san lima", "state": "ny", "zip_code": "48798"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "chloe zhang", "member_level": "gold"}
|
[]
|
Hi! I am trying to login to my account to look at a past order. However, I forgot my password and can't get in.
| 1 |
Customer name is chloe zhang. membership level is gold. phone number is (536) 385-3672. delivery address is 2098 2nd ave san lima, ny 48798.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(536) 385-3672", "pin_number": "919182", "username": "chloez59"}, "order": {"street_address": "2098 2nd ave", "full_address": "2098 2nd ave san lima, ny 48798", "city": "san lima", "state": "ny", "zip_code": "48798"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "user", "content": "Hi! I am trying to login to my account to look at a past order. However, I forgot my password and can't get in."}]
|
hello??
| 2 |
Customer name is chloe zhang. membership level is gold. phone number is (536) 385-3672. delivery address is 2098 2nd ave san lima, ny 48798.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(536) 385-3672", "pin_number": "919182", "username": "chloez59"}, "order": {"street_address": "2098 2nd ave", "full_address": "2098 2nd ave san lima, ny 48798", "city": "san lima", "state": "ny", "zip_code": "48798"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "user", "content": "Hi! I am trying to login to my account to look at a past order. However, I forgot my password and can't get in."}, {"role": "user", "content": "hello??"}]
|
is anyone there????
| 3 |
Customer name is chloe zhang. membership level is gold. phone number is (536) 385-3672. delivery address is 2098 2nd ave san lima, ny 48798.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(536) 385-3672", "pin_number": "919182", "username": "chloez59"}, "order": {"street_address": "2098 2nd ave", "full_address": "2098 2nd ave san lima, ny 48798", "city": "san lima", "state": "ny", "zip_code": "48798"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "user", "content": "Hi! I am trying to login to my account to look at a past order. However, I forgot my password and can't get in."}, {"role": "user", "content": "hello??"}, {"role": "user", "content": "is anyone there????"}, {"role": "assistant", "content": "Hello are you still there?"}]
|
yes
| 4 |
Customer name is chloe zhang. membership level is gold. phone number is (536) 385-3672. delivery address is 2098 2nd ave san lima, ny 48798.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(536) 385-3672", "pin_number": "919182", "username": "chloez59"}, "order": {"street_address": "2098 2nd ave", "full_address": "2098 2nd ave san lima, ny 48798", "city": "san lima", "state": "ny", "zip_code": "48798"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "user", "content": "Hi! I am trying to login to my account to look at a past order. However, I forgot my password and can't get in."}, {"role": "user", "content": "hello??"}, {"role": "user", "content": "is anyone there????"}, {"role": "assistant", "content": "Hello are you still there?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Im so sorry, my internet was acting up."}]
|
ok...
| 5 |
Customer name is chloe zhang. membership level is gold. phone number is (536) 385-3672. delivery address is 2098 2nd ave san lima, ny 48798.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(536) 385-3672", "pin_number": "919182", "username": "chloez59"}, "order": {"street_address": "2098 2nd ave", "full_address": "2098 2nd ave san lima, ny 48798", "city": "san lima", "state": "ny", "zip_code": "48798"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "user", "content": "Hi! I am trying to login to my account to look at a past order. However, I forgot my password and can't get in."}, {"role": "user", "content": "hello??"}, {"role": "user", "content": "is anyone there????"}, {"role": "assistant", "content": "Hello are you still there?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Im so sorry, my internet was acting up."}, {"role": "user", "content": "ok..."}, {"role": "assistant", "content": "Could I get your full name to access your account please?"}]
|
Chloe Zhang
| 6 |
Customer name is chloe zhang. membership level is gold. phone number is (536) 385-3672. delivery address is 2098 2nd ave san lima, ny 48798.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(536) 385-3672", "pin_number": "919182", "username": "chloez59"}, "order": {"street_address": "2098 2nd ave", "full_address": "2098 2nd ave san lima, ny 48798", "city": "san lima", "state": "ny", "zip_code": "48798"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "user", "content": "Hi! I am trying to login to my account to look at a past order. However, I forgot my password and can't get in."}, {"role": "user", "content": "hello??"}, {"role": "user", "content": "is anyone there????"}, {"role": "assistant", "content": "Hello are you still there?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Im so sorry, my internet was acting up."}, {"role": "user", "content": "ok..."}, {"role": "assistant", "content": "Could I get your full name to access your account please?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "I cannot access your password but I will go ahead and send you the link to reset your password"}]
|
great
| 7 |
Customer name is chloe zhang. membership level is gold. phone number is (536) 385-3672. delivery address is 2098 2nd ave san lima, ny 48798.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(536) 385-3672", "pin_number": "919182", "username": "chloez59"}, "order": {"street_address": "2098 2nd ave", "full_address": "2098 2nd ave san lima, ny 48798", "city": "san lima", "state": "ny", "zip_code": "48798"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "user", "content": "Hi! I am trying to login to my account to look at a past order. However, I forgot my password and can't get in."}, {"role": "user", "content": "hello??"}, {"role": "user", "content": "is anyone there????"}, {"role": "assistant", "content": "Hello are you still there?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Im so sorry, my internet was acting up."}, {"role": "user", "content": "ok..."}, {"role": "assistant", "content": "Could I get your full name to access your account please?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "I cannot access your password but I will go ahead and send you the link to reset your password"}, {"role": "user", "content": "great"}, {"role": "assistant", "content": "I will need your pin number to initiate the reset please"}]
|
It is 919182
| 8 |
Customer name is chloe zhang. membership level is gold. phone number is (536) 385-3672. delivery address is 2098 2nd ave san lima, ny 48798.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(536) 385-3672", "pin_number": "919182", "username": "chloez59"}, "order": {"street_address": "2098 2nd ave", "full_address": "2098 2nd ave san lima, ny 48798", "city": "san lima", "state": "ny", "zip_code": "48798"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "user", "content": "Hi! I am trying to login to my account to look at a past order. However, I forgot my password and can't get in."}, {"role": "user", "content": "hello??"}, {"role": "user", "content": "is anyone there????"}, {"role": "assistant", "content": "Hello are you still there?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Im so sorry, my internet was acting up."}, {"role": "user", "content": "ok..."}, {"role": "assistant", "content": "Could I get your full name to access your account please?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "I cannot access your password but I will go ahead and send you the link to reset your password"}, {"role": "user", "content": "great"}, {"role": "assistant", "content": "I will need your pin number to initiate the reset please"}, {"role": "user", "content": "It is 919182"}, {"role": "assistant", "content": "Thanks. One sec please"}]
|
ok, thank you.
| 9 |
Customer name is chloe zhang. membership level is gold. phone number is (536) 385-3672. delivery address is 2098 2nd ave san lima, ny 48798.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(536) 385-3672", "pin_number": "919182", "username": "chloez59"}, "order": {"street_address": "2098 2nd ave", "full_address": "2098 2nd ave san lima, ny 48798", "city": "san lima", "state": "ny", "zip_code": "48798"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "user", "content": "Hi! I am trying to login to my account to look at a past order. However, I forgot my password and can't get in."}, {"role": "user", "content": "hello??"}, {"role": "user", "content": "is anyone there????"}, {"role": "assistant", "content": "Hello are you still there?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Im so sorry, my internet was acting up."}, {"role": "user", "content": "ok..."}, {"role": "assistant", "content": "Could I get your full name to access your account please?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "I cannot access your password but I will go ahead and send you the link to reset your password"}, {"role": "user", "content": "great"}, {"role": "assistant", "content": "I will need your pin number to initiate the reset please"}, {"role": "user", "content": "It is 919182"}, {"role": "assistant", "content": "Thanks. One sec please"}, {"role": "user", "content": "ok, thank you."}, {"role": "assistant", "content": "Youre welcome. Is there anything else I could do for you today?"}]
|
no, that is all.
| 10 |
Customer name is chloe zhang. membership level is gold. phone number is (536) 385-3672. delivery address is 2098 2nd ave san lima, ny 48798.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(536) 385-3672", "pin_number": "919182", "username": "chloez59"}, "order": {"street_address": "2098 2nd ave", "full_address": "2098 2nd ave san lima, ny 48798", "city": "san lima", "state": "ny", "zip_code": "48798"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "user", "content": "Hi! I am trying to login to my account to look at a past order. However, I forgot my password and can't get in."}, {"role": "user", "content": "hello??"}, {"role": "user", "content": "is anyone there????"}, {"role": "assistant", "content": "Hello are you still there?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Im so sorry, my internet was acting up."}, {"role": "user", "content": "ok..."}, {"role": "assistant", "content": "Could I get your full name to access your account please?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "I cannot access your password but I will go ahead and send you the link to reset your password"}, {"role": "user", "content": "great"}, {"role": "assistant", "content": "I will need your pin number to initiate the reset please"}, {"role": "user", "content": "It is 919182"}, {"role": "assistant", "content": "Thanks. One sec please"}, {"role": "user", "content": "ok, thank you."}, {"role": "assistant", "content": "Youre welcome. Is there anything else I could do for you today?"}, {"role": "user", "content": "no, that is all."}]
|
thanks
| 11 |
Customer name is chloe zhang. membership level is gold. phone number is (690) 372-1211. delivery address is 4466 circle drive brighton, mi 4281.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(690) 372-1211", "pin_number": "597430"}, "order": {"street_address": "4466 circle drive", "full_address": "4466 circle drive brighton, mi 4281", "city": "brighton", "state": "mi", "zip_code": "4281"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Thank you for contacting AcmeBrands! How can I help you today?"}]
|
Hi! I'm trying to log in but can't remember my password.
| 1 |
Customer name is chloe zhang. membership level is gold. phone number is (690) 372-1211. delivery address is 4466 circle drive brighton, mi 4281.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(690) 372-1211", "pin_number": "597430"}, "order": {"street_address": "4466 circle drive", "full_address": "4466 circle drive brighton, mi 4281", "city": "brighton", "state": "mi", "zip_code": "4281"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Thank you for contacting AcmeBrands! How can I help you today?"}, {"role": "user", "content": "Hi! I'm trying to log in but can't remember my password."}, {"role": "assistant", "content": "I'm sorry you having problems signing in to the website, but I'll be happy to help. Could I have your name and account ID please?"}]
|
My name is Chloe Zhang. I don't have my account ID but I can give you my address or phone number
| 2 |
Customer name is chloe zhang. membership level is gold. phone number is (690) 372-1211. delivery address is 4466 circle drive brighton, mi 4281.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(690) 372-1211", "pin_number": "597430"}, "order": {"street_address": "4466 circle drive", "full_address": "4466 circle drive brighton, mi 4281", "city": "brighton", "state": "mi", "zip_code": "4281"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Thank you for contacting AcmeBrands! How can I help you today?"}, {"role": "user", "content": "Hi! I'm trying to log in but can't remember my password."}, {"role": "assistant", "content": "I'm sorry you having problems signing in to the website, but I'll be happy to help. Could I have your name and account ID please?"}, {"role": "user", "content": "My name is Chloe Zhang. I don't have my account ID but I can give you my address or phone number"}, {"role": "assistant", "content": "That's okay. I'm sure I can locate your account with you name. One moment please."}, {"role": "assistant", "content": "Do you know your username?"}]
|
No, I can't remember that either. I'm soryr.
| 3 |
Customer name is chloe zhang. membership level is gold. phone number is (690) 372-1211. delivery address is 4466 circle drive brighton, mi 4281.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(690) 372-1211", "pin_number": "597430"}, "order": {"street_address": "4466 circle drive", "full_address": "4466 circle drive brighton, mi 4281", "city": "brighton", "state": "mi", "zip_code": "4281"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Thank you for contacting AcmeBrands! How can I help you today?"}, {"role": "user", "content": "Hi! I'm trying to log in but can't remember my password."}, {"role": "assistant", "content": "I'm sorry you having problems signing in to the website, but I'll be happy to help. Could I have your name and account ID please?"}, {"role": "user", "content": "My name is Chloe Zhang. I don't have my account ID but I can give you my address or phone number"}, {"role": "assistant", "content": "That's okay. I'm sure I can locate your account with you name. One moment please."}, {"role": "assistant", "content": "Do you know your username?"}, {"role": "user", "content": "No, I can't remember that either. I'm soryr."}]
|
*sorry
| 4 |
Customer name is chloe zhang. membership level is gold. phone number is (690) 372-1211. delivery address is 4466 circle drive brighton, mi 4281.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(690) 372-1211", "pin_number": "597430"}, "order": {"street_address": "4466 circle drive", "full_address": "4466 circle drive brighton, mi 4281", "city": "brighton", "state": "mi", "zip_code": "4281"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Thank you for contacting AcmeBrands! How can I help you today?"}, {"role": "user", "content": "Hi! I'm trying to log in but can't remember my password."}, {"role": "assistant", "content": "I'm sorry you having problems signing in to the website, but I'll be happy to help. Could I have your name and account ID please?"}, {"role": "user", "content": "My name is Chloe Zhang. I don't have my account ID but I can give you my address or phone number"}, {"role": "assistant", "content": "That's okay. I'm sure I can locate your account with you name. One moment please."}, {"role": "assistant", "content": "Do you know your username?"}, {"role": "user", "content": "No, I can't remember that either. I'm soryr."}, {"role": "user", "content": "*sorry"}, {"role": "assistant", "content": "That's alright. I'll just need to verify your identity and I'll be happy to provide that to you as well. Could you give me your zip code and phone number?"}]
|
Sure, it's 48281 and (690) 372-1211
| 5 |
Customer name is chloe zhang. membership level is gold. phone number is (690) 372-1211. delivery address is 4466 circle drive brighton, mi 4281.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold", "phone": "(690) 372-1211", "pin_number": "597430"}, "order": {"street_address": "4466 circle drive", "full_address": "4466 circle drive brighton, mi 4281", "city": "brighton", "state": "mi", "zip_code": "4281"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Thank you for contacting AcmeBrands! How can I help you today?"}, {"role": "user", "content": "Hi! I'm trying to log in but can't remember my password."}, {"role": "assistant", "content": "I'm sorry you having problems signing in to the website, but I'll be happy to help. Could I have your name and account ID please?"}, {"role": "user", "content": "My name is Chloe Zhang. I don't have my account ID but I can give you my address or phone number"}, {"role": "assistant", "content": "That's okay. I'm sure I can locate your account with you name. One moment please."}, {"role": "assistant", "content": "Do you know your username?"}, {"role": "user", "content": "No, I can't remember that either. I'm soryr."}, {"role": "user", "content": "*sorry"}, {"role": "assistant", "content": "That's alright. I'll just need to verify your identity and I'll be happy to provide that to you as well. Could you give me your zip code and phone number?"}, {"role": "user", "content": "Sure, it's 48281 and (690) 372-1211"}, {"role": "assistant", "content": "Thank you. You're username is czhang1. I won't be able to provide you with your password, but I'll be able to create you a new password. Do you know the PIN number to your account?"}]
|
Yes, the PIN is 597430
| 6 |
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