docs/obsidian-help/Licenses and payment/Refund policy.md

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aliases:
  - Licenses & Payment/Refund policy
  - Cancel my subscription
  - Cancel subscription

We offer full refunds within 7 days of purchase with no questions asked for the following services and licenses:

• [[Introduction to Obsidian Publish|Obsidian Publish]]
• [[Introduction to Obsidian Sync|Obsidian Sync]]
• [[Commercial license]]

No refunds for Catalyst or Obsidian Credit [[Catalyst license|Catalyst licenses]] are not refundable.

While they give you a number of benefits, they're intended to support the Obsidian development and aren't sold as products.

Similarly, we do not offer refunds for Obsidian Credit, as credit can be transferred to another account.

Sorry for the inconvenience.

Talk to a human If you have any trouble with a transaction, or you need a refund past 7 days after purchase due to exceptional circumstances, [[Help and support#Contact Obsidian support|contact Obsidian support]].

Request a refund

1. Log into your account on our Account page.
2. Under Payment & billing → Invoices & refunds, click View.
3. Next to the payments you want a refund for, if you’re qualified for a refund, you’ll see a link to Get refund. Click on the click.
4. Your service will be removed and any auto-renewals will be cancelled as well. If you confirm to proceed, click Request refund.

FAQ

[!question]- Q1. What happens if I refund my service? If you are refunding an Obsidian Sync or Obsidian Publish subscription, any remote vaults or publish sites are deleted, and can not be retrieved even if you subscribe again.

[!info] Please note that this does not happen if your [[Sync limitations#How long do you keep my data after my subscription expires?|subscription expires]].

If you are refunding an Obsidian Commercial license, the associated license key will be deactivated.