question
stringlengths 14
95
| answer
stringlengths 40
1.55k
|
|---|---|
How to set up and use ExpressVPN on Windows 10 and above |
This tutorial will show you how to set up a Windows PC VPN. Specifically, it outlines how to get the ExpressVPN app on Windows 10 and Windows 11.
The ExpressVPN Windows app is not compatible with:
Windows Vista and XP: Use the OpenVPN manual configuration.
Windows devices that use Microsoft SQ1, Microsoft SQ2, or Microsoft SQ3 processors: These processors are not compatible with the TAP adapter, which is necessary for ExpressVPN to function. If you are in a country with a high level of internet censorship, we suggest using ExpressVPN for routers. If not, use other Windows versions.
Note: If you wish to install the ExpressVPN app for Windows 11 on ARM64, you can find the instructions here.
Jump to…
Download the app |
How to download and update the ExpressVPN app |
This guide will show you how to update to the latest version of ExpressVPN. Regular updates ensure the app on your device has the latest functionality and security upgrades.
Note: There is no need to uninstall the app before updating it on your device.
I want to update the ExpressVPN app on:
Windows
Mac
Linux
iOS
Android |
How to use the ExpressVPN CLI for Windows |
Need a VPN for Windows?
Get ExpressVPN Now
This guide will show you how to use the ExpressVPN command line interface (CLI) in Windows Command Prompt.
ExpressVPN command line interface (CLI) can be used to control the ExpressVPN app for Windows in Windows Command Prompt.
This is an advanced tool that can be used as a means of controlling and automating the app to connect, disconnect, and more.
Important: To connect to the ExpressVPN app for Windows using Command Prompt, you will need to select Run as administrator when launching Command Prompt. You must then navigate to the directory of the ExpressVPN CLI by entering the following command in Command Prompt:
cd C:\Program Files (x86)\ExpressVPN\services\ |
How to use ExpressVPN with OpenVPN for Windows XP, Vista, 7, 8 and 10 |
Need a VPN for Windows?
Get ExpressVPN Now
This tutorial will show you how to set up ExpressVPN on Windows using the OpenVPN GUI (graphical user interface).
The OpenVPN GUI is a free graphical frontend for running the OpenVPN protocol on Windows XP, Windows Vista, Windows 7, Windows 8, and Windows 10.
Note: The following steps were tested on Windows 10 and are applicable to other versions of Windows.
Not all ExpressVPN locations may be available for manually configured connections. To use the full list of VPN locations, use the app setup.
|
How to set up and use ExpressVPN on Mac OS X or macOS |
Need a VPN for Mac?
Get ExpressVPN Now
This tutorial will show you how to set up the ExpressVPN Mac app.
The app requires 10.13 (High Sierra), 10.14 (Mojave), 10.15 (Catalina), 11 (Big Sur), 12 (Monterey), 13 (Ventura), 14 (Sonoma), or 15 (Sequoia) to use. To find out which macOS version you are using, refer to this guide.
Important: App support for Mac OS X 10.11 and macOS 10.12 is limited; upgrade to macOS 10.13 or above to use the full version of the ExpressVPN Mac app. If you still want to use ExpressVPN for Mac OS X 10.11 or macOS 10.12, contact our Support Team for the installation files. If you are using Mac OS X 10.10 or below, use the OpenVPN manual configuration.
Jump to…
Download the app |
How to use ExpressVPN with Tunnelblick for OpenVPN on OS X |
Need a VPN for Mac?
Get ExpressVPN Now
This tutorial will show you how to set up ExpressVPN on Mac using the Tunnelblick GUI (graphical user interface). Tunnelblick is a free, open-source GUI (graphical user interface) for OpenVPN on macOS and OS X.
Not all ExpressVPN locations may be available for manually configured connections. To use the full list of VPN locations, use the app setup.
Important: The OpenVPN manual configuration does not offer the same security and privacy benefits as the ExpressVPN app. If you are located in a country with a high level of internet censorship, you are recommended to use the ExpressVPN app for a more stable VPN connection.
Prefer app setup? See the instructions for app setup for Mac OS X 10.11 and above.
|
How to set up MediaStreamer on macOS |
Need a VPN for Mac?
Get ExpressVPN Now
This tutorial will show you how to set up MediaStreamer on macOS devices.
MediaStreamer is a DNS service designed to improve your streaming experience. If you already have the ExpressVPN app on your Mac device, you do not need to set up MediaStreamer, but you can use it as an alternative for streaming.
Note: MediaStreamer is not a VPN and does not offer the privacy and security benefits of a VPN. MediaStreamer does not have a graphical user interface. You cannot change locations on MediaStreamer.
Before you start, you will need:
|
What’s new in ExpressVPN for Mac? |
Need a VPN for Mac?
Get ExpressVPN Now
Need help for the ExpressVPN app for Mac? See setup instructions and troubleshooting guides for assistance.
2025 January 31
version 11.69.0
Just a few more minor fixes.
2025 January 31
version 11.68.0
The landlord’s ordered a mass eviction of bugs. We’ve squashed several to help make your app run smoother.
2025 January 2
version 11.67.0 |
What’s new in ExpressVPN for Android? |
Need a VPN for Android?
Get ExpressVPN Now
Need help for the ExpressVPN app for Android? See setup instructions and troubleshooting guides for assistance.
2025 February 25
version 11.89.0
We’ve got a host of improvements and fixes for you in this release, starting with:
A reduction in the size of the app. Our engineers have worked hard to optimize the app so you can download it quicker than ever.
But that’s not all. With this release, we’ve also: |
How to set up and use the ExpressVPN app on Apple TV (tvOS) |
Need a VPN or DNS for your Apple TV?
Get ExpressVPN Now
This tutorial will show you how to set up the ExpressVPN app on Apple TV (tvOS 18 and 17).
Important: If your Apple TV is running tvOS 16 or older, update to tvOS 17 or newer to use the ExpressVPN app for tvOS.
Note: For older Apple TV models, you can use our MediaStreamer service or connect your Apple TV to a Wi-Fi router running ExpressVPN’s router software. MediaStreamer is designed for a smooth streaming experience but does not offer the privacy and security benefits of a VPN. Therefore, we do not recommend using MediaStreamer if you’re able to use the app instead.
Not yet a customer? Read why you should get ExpressVPN for Apple TV.
Jump to… |
How to use MediaStreamer on your Apple TV (1st, 2nd, 3rd gen) |
Need a VPN or DNS for your Apple TV?
Get ExpressVPN Now
Note: Newer Apple TV models running tvOS 17 or above can use the ExpressVPN app for Apple TV. Unlike MediaStreamer, the ExpressVPN app for tvOS enables you to change server location and comes with all the privacy and security benefits offered by ExpressVPN.
This tutorial will show you how to set up MediaStreamer on your Apple TV (1st, 2nd, 3rd gen).
MediaStreamer is a DNS service designed to improve your streaming experience. Since Apple TV does not natively support VPN, you can use MediaStreamer as an alternative for streaming.
Note: MediaStreamer is not a VPN and does not offer the privacy and security benefits of a VPN. MediaStreamer does not have a graphical user interface. You cannot change locations on MediaStreamer.
Not yet a customer? Read why you should get ExpressVPN for Apple TV. |
How to use MediaStreamer on your Apple TV (HD, 4K, tvOS) |
Need a VPN or DNS for your Apple TV?
Get ExpressVPN Now
Note: We recommend you use the ExpressVPN app for Apple TV, which works on tvOS 17 and above. Unlike MediaStreamer, the ExpressVPN app for Apple TV (tvOS 17 and above) enables you to change server location and comes with all the privacy and security benefits offered by ExpressVPN.
This tutorial will show you how to set up your Apple TV tvOS (newer models including HD and 4K) with MediaStreamer by changing your DNS settings.
MediaStreamer is a DNS service designed to improve your streaming experience. If your device doesn’t natively support VPN, MediaStreamer is a great alternative for streaming.
To use MediaStreamer smoothly, you must register your IP address on the ExpressVPN website. This allows ExpressVPN to recognize your IP address and grant your device access to MediaStreamer. Alternatively, you can get your DDNS hostname and register the hostname on the ExpressVPN website.
Note: MediaStreamer is not a VPN and does not offer the privacy and security benefits of a VPN. You cannot change locations with MediaStreamer. |
What’s new in ExpressVPN for Apple TV |
Need a VPN or DNS for your Apple TV?
Get ExpressVPN Now
This page provides all the latest updates and improvements for the ExpressVPN app for tvOS. To see the latest updates for our other platforms, see the release notes for other platforms.
Need help for the ExpressVPN app for iOS? See setup instructions and troubleshooting guides for assistance.
2024 March 20
version 11.138.0
We spruced up our internal engines; the app is running better than it was.
2024 February 26
version 11.133.0 |
How to set up MediaStreamer on Windows |
Need a VPN for Windows?
Get ExpressVPN Now
This tutorial will show you how to set up MediaStreamer on Windows.
MediaStreamer is a DNS service designed to improve your streaming experience. If your device doesn’t natively support VPN, MediaStreamer is a great alternative for streaming.
To use MediaStreamer smoothly, you must register your IP address on the ExpressVPN website. This allows ExpressVPN to recognize your IP address and grant your device access to MediaStreamer.
Note: MediaStreamer is not a VPN and does not offer the privacy and security benefits of a VPN. You cannot change locations with MediaStreamer.
|
Use Auto-connect for Android to stay safe on untrusted networks |
This guide shows you how to enable the ExpressVPN Android app’s Auto-connect feature. This feature keeps your traffic protected by automatically connecting to the VPN when joining a new network including public Wi-Fi. By default, the Auto-connect is disabled.
Jump to…
Enable the Auto-connect feature
Mark networks as “trusted” (or “untrusted”)
Disconnect the VPN when joining a trusted network
Disable auto-connect
Enable the Auto-connect feature
In the ExpressVPN Android app, tap Options. |
How to set up ExpressVPN on Amazon Fire Stick and Amazon Fire TV |
To use our apps and configurations, please sign up for an ExpressVPN account first.
This tutorial will show you how to set up the ExpressVPN app on your Amazon Fire TV Stick or Fire TV.
The ExpressVPN app is compatible with:
Fire TV: All versions
Fire TV Stick: 2nd generation and above
Important: If you want to stream Prime Video content on your Amazon device, pick a server location that matches your Amazon account. Your Amazon country setting can be found under Your Account > Your Content and Devices > Preferences > Country/Region.
Not yet an ExpressVPN customer? |
How to connect your Amazon Fire device to a VPN router or virtual VPN router |
To use our apps and configurations, please sign up for an ExpressVPN account first.
This tutorial will show you how to set up a VPN connection for your Amazon Fire TV stick and Fire TV using an ExpressVPN router or virtual VPN router.
Important: This tutorial is for users who can’t access ExpressVPN on the Amazon Appstore. If ExpressVPN is available on your Amazon Appstore, use the ExpressVPN app setup for Amazon Fire devices.
Before proceeding, make sure you have an active ExpressVPN subscription.
Not yet a customer? Read why you should get ExpressVPN for Amazon Fire TV and Fire Stick.
Jump to… |
How to stream Twitch with ExpressVPN |
Need a VPN or DNS for your device?
Get ExpressVPN Now
Twitch is a live streaming platform that offers a wide variety of content such as gaming and music. Although you do not need a VPN to access Twitch, watching Twitch with the ExpressVPN app can enhance your streaming experience by reducing lag and bypassing bandwidth throttling by your internet service provider.
Before you start, you will need:
An active ExpressVPN subscription
The Twitch app (if you are watching Twitch on a mobile device or streaming console and prefer to use the app)
I want to watch Twitch with the ExpressVPN app for…
|
How to use Kodi with ExpressVPN on Android |
Want fast, HD Kodi streams?
Get ExpressVPN Now
This tutorial will show you how to set up and watch Kodi using ExpressVPN on Android.
Note: These steps will also work for an Android TV Box. Make sure your Android TV Box is compatible with ExpressVPN before proceeding.
On your Android device, launch the ExpressVPN app. (See instructions on installing the ExpressVPN app for Android.)
Tap .
Select your preferred location. |
How to use Kodi with ExpressVPN on Chromebook |
Want fast, HD Kodi streams?
Get ExpressVPN Now
This tutorial will teach you how to set up and watch Kodi using ExpressVPN on Chromebook.
From your desktop, launch the ExpressVPN app for Chromebook. If you haven’t installed the app yet, see the instructions on installing ExpressVPN on Chromebook.
Click on the Location Picker (…) and double-click on the location of your choice to connect.
Verify that your IP address has been changed.
Open Kodi and use it as you normally would. For instructions on installing Kodi on Chromebook, see here.
If you have further questions, please contact the ExpressVPN Support team for immediate assistance. |
How to use Kodi with ExpressVPN on iOS |
Want fast, HD Kodi streams?
Get ExpressVPN Now
This tutorial will show you how to set up ExpressVPN on Kodi for iOS.
Before you start, you will need:
An active ExpressVPN subscription
Kodi installed on your iOS device
Important: You will need to jailbreak your iOS device to install Kodi on it. Proceed at your own risk.
|
How to use Kodi with ExpressVPN on Mac |
Want fast, HD Kodi streams?
Get ExpressVPN Now
This tutorial will show you how to set up ExpressVPN on Kodi for Mac.
Before you start, you will need:
An active ExpressVPN subscription
Kodi installed on your Mac device
To use ExpressVPN with Kodi: |
How to set up ExpressVPN on Kodi for Windows |
Want fast, HD Kodi streams?
Get ExpressVPN Now
This tutorial will show you how to set up ExpressVPN on Kodi for Windows.
Before you start, you will need:
An active ExpressVPN subscription
Kodi installed on your Windows device
To use ExpressVPN with Kodi: |
How to set up ExpressVPN Aircove or Aircove Go |
To use our apps and configurations, please sign up for an ExpressVPN account first.
This tutorial will show you how to set up your ExpressVPN Aircove or Aircove Go. The setup for both Aircove routers is similar.
Jump to…
1. Turn on your Aircove router
2. Connect your device to the router
3. Complete the setup |
What’s new in AircoveOS for ExpressVPN Aircove? |
Need help with Aircove? See setup instructions and troubleshooting guides for assistance.
2025 March 3
AircoveOS 5.2.2
In this release, we:
Fixed some bugs in Wi-Fi Link and guest Wi-Fi.
Made improvements to flash storage management.
2025 February 4
AircoveOS 5.2.1
|
How to set up and use the ExpressVPN GUI app for Linux |
This tutorial will show you how to set up the ExpressVPN GUI app for Linux.
ExpressVPN is compatible with these Linux operating systems:
Ubuntu: 24.04 and above
Debian: 10 and above
Fedora: 30 and above
Arch: Latest rolling release
Raspberry Pi: Pi OS (64-bit)
Mint: Linux Mint 20 and above
Important: ExpressVPN does not officially support any distro not listed above. If your distro is not based on any of the above operating systems, you can still set up and use ExpressVPN on it by following this tutorial. However, ExpressVPN will not provide fixes for any issues on these distros. |
How to set up and use the ExpressVPN app for Raspberry Pi |
Need a VPN for Raspberry Pi?
Get ExpressVPN Now
This tutorial will show you how to set up the ExpressVPN Linux app on Raspberry Pi. ExpressVPN is compatible with Raspberry Pi using ARMv7 CPUs and running Raspberry Pi OS versions supported by Debian’s Long Term Support Window.
Note: If you prefer to control the ExpressVPN Linux app with a graphical user interface (GUI), you can do so with the ExpressVPN browser extension for Chrome or Firefox. Install the browser extension after setting up the app.
Jump to…
1. Download the installer
2. Install and activate the app |
How to manually configure OpenVPN on Linux |
Need a VPN for Linux?
Get ExpressVPN Now
This guide will show you how to manually set up ExpressVPN on Linux using the OpenVPN protocol with ExpressVPN’s configuration files.
Not all ExpressVPN locations may be available for manually configured connections. To use the full list of VPN locations, use the app setup.
Important: The OpenVPN manual configuration does not offer the same security and privacy benefits as the ExpressVPN app. If you are located in a country with a high level of internet censorship, you are recommended to use the ExpressVPN app for a more stable VPN connection.
Prefer app setup? See the instructions for setting up the ExpressVPN app for Linux.
|
How to set up ExpressVPN OpenVPN using Ubuntu Network Manager |
Need a VPN for Linux?
Get ExpressVPN Now
This tutorial will show you how to manually set up ExpressVPN on Linux via Ubuntu Network Manager.
Not all ExpressVPN locations may be available for manually configured connections. To use the full list of VPN locations, use the app setup.
Important: The OpenVPN manual configuration does not offer the same security and privacy benefits as the ExpressVPN app. If you are located in a country with a high level of internet censorship, you are recommended to use the ExpressVPN app for a more stable VPN connection.
Prefer app setup? See the instructions for setting up the ExpressVPN app for Linux or setup for other Linux distributions.
Jump to…
|
Verify the authenticity of the ExpressVPN Linux app with PGP key |
Need a VPN for Linux?
Get ExpressVPN Now
This guide will show you how to verify the authenticity of the app installer for the ExpressVPN app for Linux. This process requires using a system called PGP, which ExpressVPN uses to digitally sign its installers for Linux.
Jump to…
1. Download the PGP key
2. Verify the fingerprint of the PGP key
3. Download the app installer and the signature file
4. Verifying the signature on an installer |
What’s new in ExpressVPN for Linux? |
Need a VPN for Linux?
Get ExpressVPN Now
Need help for the ExpressVPN app for Linux? See setup instructions and troubleshooting guides for assistance.
2025 March 4
version 4.0.1
In this release, we’ve:
Fixed an issue that was preventing the app to connect to another server while connected.
Fixed an issue that was causing the smart location box to be duplicated.
Fixed an issue where the email was being incorrectly set when signing in from the CLI. |
What’s new in the VPN browser extension for Chrome, Firefox, and Edge? |
Need a VPN or DNS for your device?
Get ExpressVPN Now
Need help with the VPN browser extension? See setup instructions and troubleshooting guides for assistance. To see the release notes for the ExpressVPN Keys browser extension, visit this page.
The VPN browser extension secures all your online activity on Chrome, Firefox, and Edge. Here are the full release notes for the VPN browser extension.
2024 May 10
version 6.0.4
In this release, we have a fix that comes from one of our talented users.They reported an issue to us regarding our geo spoofing code and how it was interfering with SVG files. We have now implemented a fix based on the user’s suggested code, so we want to give them a big thank you for spotting the issue and helping us solve it.
2022 August 10
version 5.1.2 |
What’s new in the ExpressVPN Keys browser extension? |
Need a VPN or DNS for your device?
Get ExpressVPN Now
Need help with the ExpressVPN Keys browser extension? See setup instructions and troubleshooting guides for assistance. To see the release notes for the VPN browser extension, visit this page.
ExpressVPN Keys lets you take control of your password security. You can generate unique, complex passwords that are hard to hack, store them in a secure digital vault, then fill your logins with just a click. Here are the full release notes for ExpressVPN Keys.
2023 September 27
version 2.0.2
In this release, we:
|
How to use the ExpressVPN browser extension |
Need a VPN for Your Chrome Browser?
Find Out More Here
Important: There is no dedicated ExpressVPN browser extension for Microsoft Edge. Do not download any browser extension from the Microsoft Edge store that claims to be from ExpressVPN. Users should visit the Chrome Web Store in Microsoft Edge and install the ExpressVPN browser extension for Chrome.
The ExpressVPN browser extension helps spoof your HTML5 geolocation and ensures you are using the encrypted HTTPS versions of websites whenever available. It also allows you to remotely control the ExpressVPN app from your Chrome, Firefox, Edge, Brave, and Vivaldi browsers.
To use, you need to download and activate at least one of these ExpressVPN apps:
ExpressVPN Mac app (Version 7.1 or newer)
ExpressVPN Windows app (Version 6.9 or newer)
ExpressVPN Linux app (Version 2.0 or newer) |
How to set up the ExpressVPN Keys Chrome browser extension |
This guide will show you how to set up the ExpressVPN Keys Chrome browser extension (ExpressVPN’s password manager). It’s available to download on the Chrome Web Store. It is fully compatible with Chrome as well as Opera, Edge, Vivaldi, and Brave.
To use the extension, you must have the ExpressVPN app installed on your Windows, Mac, or Linux device, and an ExpressVPN account.
Jump to…
How to set up
Set up ExpressVPN Keys on another device
How to use ExpressVPN Keys
Report a bug
|
How to set up ExpressVPN on ASUSTOR with OpenVPN |
Need a VPN for your device?
Get ExpressVPN Now
ExpressVPN has released a new app and website interface. If the images you see below do not reflect the latest app or website interface, note that the instructions still apply unless otherwise specified.
This article will show you how to set up ExpressVPN on ASUSTOR, using the OpenVPN protocol.
Important: The OpenVPN manual configuration does not offer the same security and privacy benefits as the ExpressVPN app. If your router does not support AES-NI (e.g., Asus RT-AC86U), you may experience occasional speed issues while using the OpenVPN manual configuration. If you are located in a country with a high level of internet censorship, you are recommended to use the ExpressVPN app for a more stable VPN connection.
You’ll need a fully set up ASUSTOR device and an ExpressVPN subscription. To begin:
Jump to section |
How to use ExpressVPN for Synology using OpenVPN |
Need a VPN for your device?
Get ExpressVPN Now
This tutorial will show you how to set up a VPN on your Synology using OpenVPN. Before setting up ExpressVPN for your Synology, you will need to set up your Synology and turn off IPv6.
Not all ExpressVPN locations may be available for manually configured connections.
Important: The OpenVPN manual configuration does not offer the same security and privacy benefits as the ExpressVPN app. If your router does not support AES-NI (e.g., Asus RT-AC86U), you may experience occasional speed issues while using the OpenVPN manual configuration. If you are located in a country with a high level of internet censorship, you are recommended to use the ExpressVPN app for a more stable VPN connection.
Jump to…
1. Find your ExpressVPN account credentials |
How to set up ExpressVPN on Amazon Fire tablet |
Need a VPN for your e-book reader?
Get ExpressVPN Now
This tutorial will show you how to set up ExpressVPN on your Amazon Fire tablet (formerly Kindle Fire). ExpressVPN is compatible with FireOS 5 and later.
Note: The following steps were tested using Amazon Fire HD 10.
Jump to…
1. Download the VPN app
2. Set up the VPN app |
How to set up ExpressVPN on iOS 12 and above (iPhone, iPad, and iPod) |
This tutorial will show you how to set up the ExpressVPN app on iOS 18, 17, 16, 15, 14, 13, and 12.
Note: As Apple no longer supports older iOS versions with security updates, ExpressVPN has subsequently reduced app support for iOS 12, iOS 13, and iOS 14 since August 7, 2023. The ExpressVPN app will continue to work normally on your iOS 12, iOS 13, or iOS 14. However, it will not receive any new features, bug fixes, or security updates.To ensure you receive the latest security and feature updates on the ExpressVPN app, upgrade to iOS 15 or later. You can find more information here.
Not yet a customer? Read more about VPN for iOS.
Jump to…
Download the VPN app
Set up the VPN app
Connect to a VPN server location |
How to set up ExpressVPN Keys on the ExpressVPN iOS app |
This guide will show you how to set up ExpressVPN Keys (ExpressVPN’s password manager) on the ExpressVPN iOS app.
Jump to…
Create an ExpressVPN Keys account
Set up ExpressVPN Keys on another device
How to use ExpressVPN Keys
Report a bug
Create an ExpressVPN Keys account
Install and set up the ExpressVPN iOS app. |
How to set up and use your dedicated IP address on iOS |
Note: You may not have immediate access to ExpressVPN’s dedicated IP add-on as it is gradually being rolled out to all users. Once purchased, you can use it on the ExpressVPN app for Android, iOS, and Windows. More platforms will be available soon.
This tutorial will show you how to set up your dedicated IP address on the ExpressVPN app for iOS. If you have yet to get one, learn how to buy a dedicated IP.
Jump to…
Setting up the VPN
Setting up your dedicated IP
Using your dedicated IP on other devices
|
How to set up your Samsung Smart TV to use MediaStreamer |
Need a DNS for your Smart TV?
Try ExpressVPN's DNS Now
This tutorial will show you how to set up MediaStreamer on your Samsung Smart TV. MediaStreamer can enhance your streaming experience online but does not provide the encryption benefits of a VPN.
MediaStreamer is a DNS service designed to improve your streaming experience. If your device doesn’t natively support VPN, MediaStreamer is a great alternative for streaming.
To use MediaStreamer smoothly, you must register your IP address on the ExpressVPN website. This allows ExpressVPN to recognize your IP address and grant your device access to MediaStreamer. Alternatively, you can get your DDNS hostname and register the hostname on the ExpressVPN website.
Note: MediaStreamer is not a VPN and does not offer the privacy and security benefits of a VPN. You cannot change locations with MediaStreamer.
|
How to set up your LG Smart TV to use MediaStreamer |
Need a DNS for your Smart TV?
Try ExpressVPN's DNS Now
This tutorial will show you how to set up MediaStreamer on your LG Smart TV.
MediaStreamer is a DNS service designed to improve your streaming experience. Since LG TVs do not natively support VPN, you can use MediaStreamer as an alternative for streaming.
Note: MediaStreamer is not a VPN and does not offer the privacy and security benefits of a VPN. MediaStreamer does not have a graphical user interface. You cannot change locations on MediaStreamer.
Note: This tutorial was written using a LG TV Web OS Version 04.05.60. The steps to changing the DNS should be similar on most LG Smart TVs.
|
How to set up ExpressVPN for your Roku |
Need a DNS for your Smart TV?
Try ExpressVPN's DNS Now
This tutorial will show you how to set up ExpressVPN for your Roku or Roku Express.
Roku devices don’t natively support VPN. To use ExpressVPN on your Roku device, you can set up a connection using the ExpressVPN app for routers, the ExpressVPN manual configuration for routers, or a virtual VPN router.
Before proceeding with this tutorial, you will need an active ExpressVPN subscription.
These steps were tested on Roku Express and Roku 3. They should work similarly on other Roku devices.
|
How to set up ExpressVPN on your Chromecast with Google TV |
Need a VPN for Android?
Get ExpressVPN Now
Chromecast with Google TV gives you access to the Google Play Store, allowing you to download the ExpressVPN app directly on your Chromecast with Google TV. If ExpressVPN cannot be downloaded on your Chromecast with Google TV, you can sideload the ExpressVPN app onto it.
Jump to…
1. Download the ExpressVPN app on your Chromecast with Google TV
2. Activate the ExpressVPN app
3. Connect to a VPN server location
Disconnect from a VPN server location |
How to set up ExpressVPN for your Chromecast |
Need a DNS for your Smart TV?
Try ExpressVPN's DNS Now
Note: Chromecast does not have built-in VPN or MediaStreamer DNS functionality. In order to use ExpressVPN on your Chromecast, you need to connect your Chromecast to a VPN-enabled virtual router or router. This tutorial will teach you how to do that.
Jump to…
1. Set up your VPN-enabled virtual router or router
2. Set up your Chromecast
Cast or mirror from your device to a TV with Chromecast
|
How to set up ExpressVPN on a Freebox using OpenVPN |
Need a DNS for your Smart TV?
Try ExpressVPN's DNS Now
This guide will show you how to set up ExpressVPN on your Freebox using the OpenVPN manual configuration.
This setup does not protect all the devices connected to the Freebox. Instead, only the integrated “seedbox” and all downloads initiated through the seedbox will be protected by the VPN. If you want full VPN protection on your Freebox, you will need to use your Freebox as a secondary router and connect it to a router running ExpressVPN.
Important: The OpenVPN manual configuration does not offer the same security and privacy benefits as the ExpressVPN app. If your router does not support AES-NI (e.g., Asus RT-AC86U), you may experience occasional speed issues while using the OpenVPN manual configuration. If you are located in a country with a high level of internet censorship, you are recommended to use the ExpressVPN app for a more stable VPN connection.
The steps for this setup were tested on the Freebox Revolution line of devices.
|
How to set up ExpressVPN on pfSense (OpenVPN) |
Need a DNS for your Smart TV?
Try ExpressVPN's DNS Now
This tutorial will show you how to configure ExpressVPN on your pfSense with OpenVPN.
Not all ExpressVPN locations may be available for manually configured connections.
Important: The OpenVPN manual configuration does not offer the same security and privacy benefits as the ExpressVPN app. If your router does not support AES-NI (e.g., Asus RT-AC86U), you may experience occasional speed issues while using the OpenVPN manual configuration.
Note: The following steps were tested on pfSense 2.4.5 and are intended for users with a basic home network setup (192.168.1.0/24): Internet > Modem > pfSense > Router/Access Points.
|
How to set up ExpressVPN for your WD TV Live |
Need a DNS for your Smart TV?
Try ExpressVPN's DNS Now
Note: WD TV does not have built-in VPN or MediaStreamer DNS functionality. In order to use ExpressVPN on your WD TV, you need to connect your WD TV to a VPN-enabled virtual router or router. This tutorial will teach you how to do that.
Jump to section
Set up your VPN-enabled virtual router or router
Connect your WD TV to your virtual router or router
Set up your VPN-enabled virtual router or router |
How to use MediaStreamer on your Nintendo Switch |
Need a VPN or DNS for your device?
Get ExpressVPN Now
This tutorial will show you how to set up MediaStreamer on your Nintendo Switch.
MediaStreamer is a DNS service designed to improve your streaming experience. If your device doesn’t natively support VPN, MediaStreamer is a great alternative for streaming.
To use MediaStreamer smoothly, you must register your IP address on the ExpressVPN website. This allows ExpressVPN to recognize your IP address and grant your device access to MediaStreamer.
Note: MediaStreamer is not a VPN and does not offer the privacy and security benefits of a VPN. You cannot change locations with MediaStreamer.
|
How to use MediaStreamer on your PlayStation 4 and PlayStation 3 |
Need a VPN or DNS for your device?
Get ExpressVPN Now
This tutorial will show you how to set up MediaStreamer on PlayStation 4 and PlayStation 3 by changing your DNS settings.
MediaStreamer is a DNS service designed to improve your streaming experience. If your device does not natively support VPN, MediaStreamer is a great alternative for streaming.
To use MediaStreamer smoothly, you must register your IP address on the ExpressVPN website. This allows ExpressVPN to recognize your IP address and grant your device access to MediaStreamer. Alternatively, you can get a DDNS hostname and register the hostname on the ExpressVPN website.
Note: MediaStreamer is not a VPN and does not offer the privacy and security benefits of a VPN. You cannot change locations with MediaStreamer.
|
How to set up MediaStreamer on your PlayStation 5 |
Need a VPN or DNS for your device?
Get ExpressVPN Now
This tutorial will show you how to set up MediaStreamer on PlayStation 5.
MediaStreamer is a DNS service designed to improve your streaming experience. Since PlayStation 5 does not natively support VPN, you can use MediaStreamer as an alternative for streaming.
Note: MediaStreamer is not a VPN and does not offer the privacy and security benefits of a VPN. MediaStreamer does not have a graphical user interface. You cannot change locations on MediaStreamer.
Before you start, you will need:
|
How to use MediaStreamer on your Xbox 360 |
Need a VPN or DNS for your device?
Get ExpressVPN Now
This tutorial will show you how to set up MediaStreamer on your Xbox 360.
MediaStreamer is a DNS service designed to improve your streaming experience. If your device does not natively support VPN, MediaStreamer is a great alternative for streaming.
To use MediaStreamer smoothly, you must register your IP address on the ExpressVPN website. This allows ExpressVPN to recognize your IP address and grant your device access to MediaStreamer.
Note: MediaStreamer is not a VPN and does not offer the privacy and security benefits of a VPN. You cannot change locations with MediaStreamer.
|
How to use MediaStreamer on your Xbox Series X or Xbox One |
Need a VPN or DNS for your device?
Get ExpressVPN Now
This tutorial will show you how to set up MediaStreamer on your Xbox Series X or Xbox One.
MediaStreamer is a DNS service designed to improve your streaming experience. Since Xbox does not natively support VPN, you can use MediaStreamer as an alternative for streaming.
Note: MediaStreamer is not a VPN and does not offer the privacy and security benefits of a VPN. MediaStreamer does not have a graphical user interface. You cannot change locations on MediaStreamer.
Before you start, you will need:
|
How to set up ExpressVPN on Asus routers |
This tutorial will show you how to set up ExpressVPN on Asus routers.
ExpressVPN is supported on the following Asus router models:
RT-AC68U (up to v3)
RT-AC87U
RT-AC56R
RT-AC56S
RT-AC56U
If your Asus router model does not support ExpressVPN, you can use the OpenVPN manual configuration. |
How to set up ExpressVPN on Linksys routers |
This tutorial will show you how to set up ExpressVPN on Linksys routers.
ExpressVPN is supported on the following Linksys router models:
Linksys EA6200
Linksys WRT1200AC
Linksys WRT1900AC 13J1
Linksys WRT1900AC 13J2
Linksys WRT1900ACS
Linksys WRT1900ACS V2
Linksys WRT3200ACM |
How to set up ExpressVPN on Netgear routers |
This tutorial will show you how to set up ExpressVPN on Netgear routers.
ExpressVPN is supported on the following Netgear router models:
Netgear R6300v2
Netgear R6400v2
Netgear R6700v3
Netgear Nighthawk R7000
Netgear Nighthawk R7000P
Important: Installing any third-party firmware, such as ExpressVPN, could invalidate your router’s warranty. Check with your router’s manufacturer if this is a concern.
|
What’s new in ExpressVPN for Routers? |
Need a VPN for your router?
Get ExpressVPN Now
Need help for the ExpressVPN app for Routers? See setup instructions and troubleshooting guides for assistance.
2024 December 6
Router v4.2.6
In this release, we:
Updated Lightway for better stability and performance.
Improved connectivity for some countries.
Updated the SSL certificate. |
How to change DNS settings for Asus Routers |
Need a VPN for your router?
Get ExpressVPN Now
Looking for a fast, secure VPN setup? If you have an Asus RT-AC68U (up to v3), RT-AC87U, RT-AC56R, RT-AC56S, or RT-AC56U, you can set up the ExpressVPN app for routers.
This tutorial will show you how to configure your Asus router with MediaStreamer by changing your DNS settings.
MediaStreamer is a DNS service designed to offer faster streaming speeds. To use MediaStreamer smoothly, you must register your IP address on the ExpressVPN website so ExpressVPN will recognize your IP address and grant MediaStreamer access to your device.
Note: MediaStreamer is not a VPN and does not offer the privacy and security benefits of a VPN. You cannot change locations with MediaStreamer.
The following steps were tested on an Asus RT-AC68U (up to v3). |
How to set up ExpressVPN with OpenVPN on your Asus router |
Need a VPN for your router?
Get ExpressVPN Now
Want easy app setup? If you have an Asus RT-AC68U (up to v3), RT-AC87U, RT-AC56R, RT-AC56S, or RT-AC56U, you can set up the ExpressVPN app for routers.
This tutorial will show you how to set up ExpressVPN on your Asus router using the OpenVPN protocol.
Not all ExpressVPN locations may be available for manually configured connections. To use the full list of VPN locations, use the app setup.
Important: The OpenVPN manual configuration does not offer the same security and privacy benefits as the ExpressVPN app. If your router does not support AES-NI (e.g., Asus RT-AC86U), you may experience occasional speed issues while using the OpenVPN manual configuration. If you are located in a country with a high level of internet censorship, you are recommended to use the ExpressVPN app for a more stable VPN connection.
Important: This tutorial only works for the following Asus routers: |
How to set up ExpressVPN on your DD-WRT router (OpenVPN) |
Need a VPN for your router?
Get ExpressVPN Now
Note: You will need a DD-WRT firmware that can run the latest VPN configurations and has a minimum of 8 MB of flash.
This tutorial will show you how to set up ExpressVPN on your DD-WRT router using the OpenVPN protocol.
Not all ExpressVPN locations may be available for manually configured connections.
Important: The OpenVPN manual configuration does not offer the same security and privacy benefits as the ExpressVPN app. If your router does not support AES-NI (e.g., Asus RT-AC86U), you may experience occasional speed issues while using the OpenVPN manual configuration. If you are located in a country with a high level of internet censorship, you are recommended to use the ExpressVPN app for a more stable VPN connection.
|
How to use ExpressVPN on your Google Wifi |
Need a VPN or DNS for your device?
Get ExpressVPN Now
This tutorial will show you how to set up ExpressVPN’s MediaStreamer on Google Wifi.
Before you proceed, please set up your Google Wifi.
MediaStreamer is a DNS service designed to improve your streaming experience. If your device does not natively support VPN, MediaStreamer is a great alternative for streaming.
Note: MediaStreamer is not a VPN and does not offer the privacy and security benefits of a VPN. You cannot change locations with MediaStreamer.
|
How to set up MediaStreamer on your Linksys router |
Need a VPN for your router?
Get ExpressVPN Now
Looking for a fast, secure VPN setup? If you have Linksys EA6200, WRT1200AC, WRT1900AC 13J1, WRT1900AC 13J2, WRT1900ACS, or WRT1900ACS V2, you can set up the ExpressVPN app for routers.
MediaStreamer is a DNS service designed to improve your streaming experience. If your device doesn’t natively support VPN, MediaStreamer is a great alternative for streaming.
To use MediaStreamer smoothly, you must register your IP address on the ExpressVPN website. This allows ExpressVPN to recognize your IP address and grant your device access to MediaStreamer.
Note: MediaStreamer is not a VPN and does not offer the privacy and security benefits of a VPN. You cannot change locations with MediaStreamer.
The following steps were tested on Linksys WRT 3200 ACM. |
How to set up ExpressVPN with OpenVPN on your Netduma R1 router |
Need a VPN for your router?
Get ExpressVPN Now
This tutorial will show you how to manually configure a VPN on your Netduma R1 router using the OpenVPN protocol. If you are using Netduma R2, follow this tutorial.
Not all ExpressVPN locations may be available for manually configured connections.
Important: The OpenVPN manual configuration does not offer the same security and privacy benefits as the ExpressVPN app. If your router does not support AES-NI (e.g., Asus RT-AC86U), you may experience occasional speed issues while using the OpenVPN manual configuration.
Note: This tutorial uses a Netduma R1 router on debug version 1.03.6g running on rb-951g-2hnd.
|
How to set up ExpressVPN with OpenVPN on your Netduma R2 router |
Need a VPN for your router?
Get ExpressVPN Now
This tutorial will show you how to manually configure a VPN on your Netduma R2 router using the OpenVPN protocol. If you are using Netduma R1, follow this tutorial.
Not all ExpressVPN locations may be available for manually configured connections.
Important: The OpenVPN manual configuration does not offer the same security and privacy benefits as the ExpressVPN app. If your router does not support AES-NI (e.g., Asus RT-AC86U), you may experience occasional speed issues while using the OpenVPN manual configuration.
Jump to…
1. Download the VPN configuration files |
How to set up MediaStreamer on your Netgear router |
Need a VPN for your router?
Get ExpressVPN Now
Looking for a fast, secure VPN setup? If you have Netgear R6700v3, R6300v2, R7000P, or Nighthawk R7000, you can set up the ExpressVPN app for routers.
This tutorial will show you how to set up MediaStreamer on your Netgear router.
MediaStreamer is a DNS service designed to improve your streaming experience. If your device doesn’t natively support VPN, MediaStreamer is a great alternative for streaming.
To use MediaStreamer smoothly, you must register your IP address on the ExpressVPN website. This allows ExpressVPN to recognize your IP address and grant your device access to MediaStreamer.
Note: MediaStreamer is not a VPN and does not offer the privacy and security benefits of a VPN. You cannot change locations with MediaStreamer. |
How to set up ExpressVPN on a Sabai router with OpenVPN |
Need a VPN for your router?
Get ExpressVPN Now
This tutorial will show you how to set up ExpressVPN on your Sabai router using the OpenVPN protocol. Before you start, you will need:
An active ExpressVPN subscription
A router pre-installed with Sabai OS firmware
Not all ExpressVPN locations may be available for manually configured connections.
Important: The OpenVPN manual configuration does not offer the same security and privacy benefits as the ExpressVPN app. If your router does not support AES-NI (e.g., Asus RT-AC86U), you may experience occasional speed issues while using the OpenVPN manual configuration. If you are located in a country with a high level of internet censorship, you are recommended to use the ExpressVPN app for a more stable VPN connection. |
How to configure OpenVPN for Tomato Routers |
Need a VPN for your router?
Get ExpressVPN Now
ExpressVPN has released a new app and website interface. If the images you see below do not reflect the latest app or website interface, note that the instructions still apply unless otherwise specified.
This tutorial will show you how to set up ExpressVPN on your Tomato router, using the OpenVPN protocol.
Not all ExpressVPN locations may be available for manually configured connections.
Important: The OpenVPN manual configuration does not offer the same security and privacy benefits as the ExpressVPN app. If your router does not support AES-NI (e.g., Asus RT-AC86U), you may experience occasional speed issues while using the OpenVPN manual configuration. If you are located in a country with a high level of internet censorship, you are recommended to use the ExpressVPN app for a more stable VPN connection.
Tomato is a custom firmware that offers advanced networking features and OpenVPN protocol support. The steps below were tested on AdvancedTomato Version 3.5-140. See a list of AdvancedTomato supported routers. |
How to set up and use ExpressVPN on Chromebook |
Need a VPN for Chromebook?
Get ExpressVPN Now
This tutorial will show you how to use the ExpressVPN app for Chromebook with OpenVPN protocol.
Important: The steps below are for Chrome OS devices that support Android apps. Make sure your device is on the list of Chrome OS devices with Android app support before proceeding with this tutorial.
Jump to…
1. Download the VPN app
2. Set up the VPN app
3. Connect to a VPN server location |
How to use MediaStreamer smoothly via DDNS |
Need a VPN or DNS for your device?
Get ExpressVPN Now
This tutorial will explain what DDNS is and show you how to set up MediaStreamer on your device.
MediaStreamer is a DNS service designed to improve your streaming experience. If your device doesn’t natively support VPN, MediaStreamer is a great alternative for streaming.
Note: MediaStreamer is not a VPN and does not offer the privacy and security benefits of a VPN. You cannot change locations with MediaStreamer.
If your device uses a dynamic IP address, setting up DDNS will give you the best MediaStreamer experience.
|
Cannot connect: License or subscription expired |
This guide will show you how to access the ExpressVPN app again after your license or subscription has expired. If your license or subscription has expired, you will see a screen that notifies you of the expiry on the ExpressVPN app:
To connect to the ExpressVPN app again, extend your current subscription:
Sign in to your ExpressVPN account.
Click Buy a New Subscription.
Select a plan.
Complete the order procedure.
Open and use the ExpressVPN app normally.
|
How to troubleshoot when you can’t activate ExpressVPN |
This guide will show you how to resolve sign-in errors when you try to activate your ExpressVPN app.
What error message do you see?
Error message: “Your activation code is incorrect. Please try again or contact Support.”
Error message: “Please make sure your email address and password are correct.”
Error message: “Please check your connection then try again.”
Errors with email sign-in link (Windows app v9.4.0 and above)
Troubleshooting activation code issues
|
VPN keeps disconnecting |
Important: If you are located in a country with a high level of internet censorship, contact the ExpressVPN Support Team for immediate assistance. If you are using ExpressVPN manual configurations, try switching to use the ExpressVPN app for optimized performance.
This guide will show you how to resolve issues that cause the VPN to keep disconnecting. Examples of this issue include:
The app disconnects immediately or some time after being connected.
The app disconnects when your device is in sleep mode.
You see the error “The VPN connection has unexpectedly dropped.”
The likely causes for this include:
Interference by internet service providers |
Connected to ExpressVPN but can’t access certain content |
Important: If you are located in a country with a high level of internet censorship or using ExpressVPN manual configurations, contact the ExpressVPN Support Team for immediate assistance.
This guide will show you how to resolve issues that prevent you from accessing certain apps, websites, or online services when connected to ExpressVPN. You may be unable to access content for several reasons:
Some apps, websites, online services, or internet service providers block connections from VPN servers.
Connectivity issues between the VPN server and the app, website, or online service you are trying to access.
The app, website, or online service has access to your physical location via your device’s location services, GPS, Wi-Fi location, or LTE chip.
Apps, websites, or online services not restricted by regions
If you are unable to access a certain app, website, or online service that is not restricted by geolocation (e.g., bank websites) when connected to the VPN, connect to a different VPN location or use the split tunneling feature.
|
Connected to ExpressVPN but the internet speed is slow |
Important: If you are located in a country with a high level of internet censorship, contact the ExpressVPN Support Team for immediate assistance. If you are using ExpressVPN manual configurations, we recommend switching to use the ExpressVPN app for optimized performance.
This guide will show you how to resolve slow internet issues when connected to the ExpressVPN app.
Different online use cases require different internet speeds and bandwidths. Generally speaking, web browsing or email requires only 5 to 10 Mbps (Megabits per second). Streaming, online gaming, and downloads require faster internet speeds, depending on the type of streaming and the number of devices connected on the same network.
ONLINE USE ACCEPTABLE INTERNET SPEEDS
HD (high-definition) streaming, online gaming, downloading, only a few devices on the same network 10 to 25 Mbps
Full HD (high-definition) streaming, online gaming, downloading, many devices on the same network 25 to 40 Mbps
Ultra HD (high-definition) streaming, online gaming, downloading, a large number of devices on the same network 40 and higher Mbps
|
App takes too long to disconnect |
This guide will show you what to do if the ExpressVPN app on your device is:
Taking too long to disconnect
Stuck on “disconnecting”
After each step, check if the issue is fixed. If the issue is fixed, you can skip the rest of the steps.
Jump to…
1. Download the latest version of ExpressVPN
2. Change your VPN protocol |
How to register your IP address for MediaStreamer DNS |
This guide will show you how to register your IP address on the ExpressVPN website.
MediaStreamer is a DNS service designed to improve your streaming experience. If your device doesn’t natively support VPN, MediaStreamer is a great alternative for streaming.
To use MediaStreamer smoothly, you must register your IP address on the ExpressVPN website. This allows ExpressVPN to recognize your IP address and grant your device access to MediaStreamer.
Note: MediaStreamer is not a VPN and does not offer the privacy and security benefits of a VPN. You cannot change locations with MediaStreamer.
Note: Before you proceed, disable any proxy settings on your device without connecting to ExpressVPN.
Jump to… |
Unable to send email while connected to VPN |
If you can’t send emails while connected to the VPN, ExpressVPN might have blocked your email client’s TCP port 25, which is used to transfer emails between mail servers.
To resolve the issue, adjust your settings in the ExpressVPN app as follows:
Allow access to the local network
Exclude your email app from connecting to the VPN
1. Allow access to the local network
Go to ≡ > Options/Preferences > General. Check the box for Allow access to devices on the local network (such as printers or file servers).
2. Exclude your email app from connecting to the VPN |
Can’t connect to ExpressVPN |
Important: If you are located in a country with a high level of internet censorship or using ExpressVPN manual configurations, contact the ExpressVPN Support Team for immediate assistance. If you are able to connect to the VPN but cannot access a certain app, website, or online service, follow this troubleshooting guide.
This guide is for users who are unable to connect to the ExpressVPN app. Examples of failing to connect include:
Encountering “Unable to Connect” error messages.
Being stuck in the “connecting” state or taking too long to connect.
The likely causes for these issues include:
The VPN server location you are trying to connect to is under maintenance.
The VPN connection is blocked by your antivirus or online security application. |
Connected to ExpressVPN but can’t browse the internet |
Important: If you are located in a country with a high level of internet censorship or using ExpressVPN manual configurations, contact the ExpressVPN Support Team for immediate assistance. If you are able to browse the internet but not certain websites or services, follow this troubleshooting guide.
This guide will show you how to resolve internet browsing issues when connected to the ExpressVPN app. Examples of this issue include:
Failing to browse the internet immediately after connecting to the VPN
Failing to browse the internet after being connected to the VPN for a short period of time
The likely causes for these issues include:
Poor connectivity at the chosen VPN server location
Interference by internet service providers for certain VPN protocols |
Settings changes that can improve your VPN connection |
This page is to direct you to changes you can make to either your browser’s or device’s settings to solve connection issues you are experiencing when using the ExpressVPN app.
Android
How to disable proxy server in Firefox on Android
Connected to ExpressVPN but can’t browse the internet
Can’t connect to ExpressVPN
How to fix “Your connection is not private”
VPN keeps disconnecting
iOS
How to disable proxy settings in Safari on iOS
How to disable proxy server in Firefox on iOS |
Troubleshooting steps for streaming Netflix |
This guide is for users who are having issues streaming Netflix while connected to the VPN.
After each step, check whether the issue is fixed before proceeding to the next section.
To comply with the Netflix Terms of Use and ExpressVPN Terms of Service, you should connect to a server location that matches the country where you are currently located.
Jump to…
1. Change to a different VPN server location
2. Sign out of the Netflix app, then sign in again
3. Watch Netflix using your browser
4. Contact ExpressVPN Support |
Troubleshooting steps for streaming BBC iPlayer |
This guide is for UK users who are unable to stream BBC iPlayer while connected to the VPN.
After each step, check whether the issue is fixed before proceeding to the next section.
Jump to…
1. Change server location
2. Stream BBC iPlayer in a web browser
3. Contact support
1. Change server location |
Troubleshooting steps for streaming Max |
This guide is for users who are having issues streaming Max (formerly HBO Max) while connected to the VPN.
To comply with the Max Terms of Use and ExpressVPN Terms of Service, you should connect to a server location that matches the country where you are currently located.
Jump to…
1. Change to a different VPN server location
2. Sign out of the Max app, then sign in again
3. Watch Max using your browser
4. Contact ExpressVPN Support
|
Troubleshooting steps for streaming Hulu |
This guide is for users who are having issues streaming Hulu while connected to the VPN.
After each step, check whether the issue is fixed before proceeding to the next section.
To comply with the Hulu Subscriber Agreement and ExpressVPN Terms of Service, you should connect to a server location that matches the country where you are currently located.
Jump to…
1. Change to a different VPN server location
2. Log out of the Hulu app, then log in again
3. Watch Hulu from your browser
4. Contact ExpressVPN Support |
Troubleshooting steps for streaming Disney+ |
This guide is for users who are having issues streaming Disney+ while connected to the VPN.
After each step, check if the issue is fixed before proceeding to the next section.
To comply with the Disney+ Subscriber Agreement and ExpressVPN Terms of Service, you should connect to a server location that matches the country where you are currently located.
Jump to…
1. Change to a different VPN server location
2. Log out of the Disney+ app, then log in again
3. Watch Disney+ from your browser
4. Contact ExpressVPN Support |
Troubleshooting steps for YouTube TV |
This guide is for U.S. users who are unable to stream YouTube TV while connected to the VPN.
After each step, check whether the issue is fixed before proceeding to the next section.
Jump to…
1. Sign in to YouTube TV from your browser
2. Use the ExpressVPN browser extension
3. Change to a different VPN server location
4. Contact support
|
Troubleshooting steps for streaming ITVX |
This guide is for users who are unable to stream ITVX while connected to the VPN.
After each step, check whether the issue is fixed before proceeding to the next section.
Jump to…
1. Change to a different VPN server location
2. Stream ITVX from your browser
3. Contact ExpressVPN Support
1. Change to a different VPN server location |
Troubleshooting steps for streaming Prime Video |
This guide is for users who are having issues streaming Amazon Prime Video while connected to the VPN.
To comply with the Amazon Prime Video Terms of Use and ExpressVPN Terms of Service, you should connect to a server location that matches the country where you are currently located.
Jump to…
1. Change to a different VPN server location
2. Sign out of the Prime Video app, then sign in again
3. Watch Prime Video using your browser
4. Contact ExpressVPN Support
|
How to force-close apps |
Need a VPN or DNS for your device?
Get ExpressVPN Now
If you are streaming via an app, such as the Netflix or Disney+ app, you should force-close it and reopen it each time you change VPN server location. Below are instructions for force-closing an app on iOS, Android, Android TV, Fire TV/Fire Stick, and Apple TV.
Jump to…
iOS
Android
Android TV
Fire TV/Fire Stick |
Cannot access the router dashboard at expressvpnrouter.com |
To use our apps and configurations, please sign up for an ExpressVPN account first.
If you cannot access the dashboard of a router running ExpressVPN, you will see a message saying “Looks like you’re not connected.”
To access the dashboard, please confirm that you have completed the following steps:
You have set up ExpressVPN on a compatible router:
ExpressVPN Aircove
Asus routers |
Duplicate or unnamed device entries appearing on router dashboard |
This guide will explain why device entries might appear multiple times or listed as unnamed on your router dashboard and how to handle them.
Every device has a default MAC address used by routers to identify it on a network. If it uses a randomized MAC address instead of the default one, this might cause it to appear more than once on your router dashboard.
Jump to…
What is a randomized MAC address?
Why do my devices duplicate?
Which of my devices use randomized MAC addresses?
How to handle duplicate device entries on the router dashboard
Why is my device listed as an unnamed device? |
DNS leaks while using the ExpressVPN Windows app with antivirus or online security applications |
This guide will show you how to resolve DNS leaks when running antivirus or online security applications with the ExpressVPN app.
When connected to ExpressVPN, your device runs DNS queries using ExpressVPN’s secure DNS servers.
If you use the ExpressVPN app along with an antivirus or online security application such as Norton 360 and Avast, the antivirus or online security application may interfere with the ExpressVPN app and instruct your device not to use ExpressVPN’s DNS servers. This may result in DNS leaks.
To resolve this issue, follow the steps below. After each step, run the leak test to see if the issue is resolved. If the issue is resolved, you can skip the rest of the steps.
Before proceeding, make sure you are using the latest version of the ExpressVPN Windows app.
Jump to… |
How to change DNS settings in Windows |
This guide will show you how to change the DNS settings on your Windows device.
The Domain Name System (DNS) turns domain names into IP addresses so that your browser can read them and load the correct pages. When you are connected to the internet, by default, you use the DNS servers of your internet service provider (ISP), which may not be secure or private. This can potentially expose your DNS queries, including your internet activity, to third parties. To avoid your DNS queries from being exposed, connect to ExpressVPN, which has its own private, encrypted DNS servers to handle your DNS queries.
If you want to use other DNS servers, you can update the DNS settings on your Windows device.
Important: When connected to ExpressVPN, your DNS queries will go through ExpressVPN’s DNS servers. To use other DNS servers on your Windows device, you must be disconnected from ExpressVPN.
Jump to…
1. Open Network Connections settings
2. Set the DNS server addresses |
How to find out which version of Windows you’re using |
What can a VPN do?
Show Me
This guide will show you how to find which version of Windows you are using. To use the ExpressVPN Windows app, you will need Windows 7 or above.
If you are using Windows Vista or XP, update Windows to download the latest version of the ExpressVPN app. This will keep the app updated with the latest security and privacy enhancements. If you cannot use Windows 7 or above, use the OpenVPN manual configuration.
Find out if you are using…
Windows 11
Windows 10 |
Service Unreachable / Engine Unavailable |
Follow these troubleshooting steps if you:
Cannot start the ExpressVPN app, or
See any of the following error messages:
“Engine Unavailable”
“Service Unreachable”
“Unable to Start Service”
Preliminary check
Follow these steps to try resolving the issue:
|
Restore your Windows internet connection after ExpressVPN has been disconnected |
This guide will show you how to restore your internet connection on Windows if your internet stops working after disconnecting from ExpressVPN.
Note: It is rare to lose internet connectivity after the VPN has been disconnected. For the quickest resolution, please contact the ExpressVPN Support Team for immediate assistance.
Preliminary check
If you are unable to access the internet when disconnected from ExpressVPN, you might have enabled Network Lock. Network Lock protects your traffic by cutting your device’s internet connection if the VPN suddenly disconnects.
To resolve the issue, you can disable Network Lock.
Jump to… |
Windows installer errors |
When installing the ExpressVPN app on your Windows computer, you may encounter errors when running the Windows app installer.
What error are you seeing?
Error 0x80070005
Error 0x8007015E
Error 0x80070490
Error 0x80070643
Error 0x80070652
Further troubleshooting steps
|
Ending support for Version 10 of the ExpressVPN app for Windows |
Want ExpressVPN on your Windows?
Get the App for Windows
ExpressVPN is ending support for older versions of the Windows operating system that no longer receive security patches and updates from Microsoft. As a result, we will be deprecating Version 10 of the ExpressVPN app for Windows from March 20, 2024.
After this date, Version 10 of the ExpressVPN app for Windows will no longer receive feature or security updates. We will also only officially support Windows versions that are still supported by Microsoft (meaning Windows 10 and 11), via Version 12 of the ExpressVPN app for Windows.
Note: For a limited time, the Version 10 installer will still be available for download. You will need to contact our Support Team to request the installer. However, we highly recommend you upgrade to Windows 10 or newer and download Version 12 of the ExpressVPN app for Windows.
Why we are ending support for Version 10
Our decision is tied to Microsoft’s decision to stop supporting Windows 7, 8, and 8.1. Without regular security updates from Microsoft, any vulnerabilities on these versions of Windows will remain unpatched. As a result, your personal data could be at risk if you continue to use these versions of Windows. |
Stuck on ‘Just a moment’ App Screen |
To use our apps and configurations, please sign up for an ExpressVPN account first.
This guide is for users stuck on the “Just a moment” screen in the ExpressVPN Windows app.
After each step, check if the issue is fixed. If the issue is fixed, you can skip the rest of the steps.
Jump to…
1. Install all pending Windows updates
2. Reinstall the ExpressVPN app
|
End of preview. Expand
in Data Studio
README.md exists but content is empty.
- Downloads last month
- 56