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|---|---|---|
@VirginAmerica trying to add my boy Prince to my ressie. SF this Thursday @VirginAmerica from LAX http://t.co/GsB2J3c4gM
| 0neutral
| 101
|
@VirginAmerica why must a traveler miss a flight to Late Flight check a bag? I missed my morning appointments and you lost my business. #sfo2lax
| 2negative
| 102
|
@VirginAmerica check out new music http://t.co/maRcnOCWzn
| 0neutral
| 103
|
@virginamerica how's a direct flight FLL->SFO have unexpected layover in Vegas 4 fuel yet peeps next to me bought for Vegas flight. #sneaky
| 2negative
| 104
|
@VirginAmerica your no Late Flight bag check just lost you my business. I missed flight and AM apt. Three other people on flight had same exp.
| 2negative
| 105
|
@VirginAmerica - amazing customer service, again! _ÙÕ¥_ÙÕ¥ RaeAnn in SF - she's the best! #customerservice #virginamerica #flying
| 1positive
| 106
|
@VirginAmerica called your service line and was hung up on. This is awesome. #sarcasm
| 2negative
| 107
|
@VirginAmerica your site is tripping. I'm trying to check in and I'm getting the plain text version. I am reluctant to enter any card info.
| 2negative
| 108
|
@VirginAmerica I was scheduled for SFO 2 DAL flight 714 today. Changed to 24th due weather. Looks like flight still on?
| 0neutral
| 109
|
@VirginAmerica has getaway deals through May, from $59 one-way. Lots of cool cities http://t.co/tZZJhuIbCH #CheapFlights #FareCompare
| 1positive
| 110
|
@VirginAmerica has getaway deals through May, from $59 one-way. Lots of cool cities http://t.co/RPdBpX3wNd #CheapFlights #FareCompare
| 0neutral
| 111
|
@VirginAmerica has getaway deals through May, from $59 one-way. Lots of cool cities http://t.co/B2Xi4YG5T8 #CheapFlights #FareCompare
| 1positive
| 112
|
@VirginAmerica has getaway deals through May, from $59 one-way. Lots of cool cities http://t.co/QDlJHslOI5 #CheapFlights #FareCompare
| 0neutral
| 113
|
@VirginAmerica Have a great week _ÙÎ_Ïö
| 1positive
| 114
|
@VirginAmerica come back to #PHL already. We need you to take us out of this horrible cold. #pleasecomeback http://t.co/gLXFwP6nQH
| 1positive
| 115
|
"@VirginAmerica should I be concerned that I am about to fly on a plane that needs to be delayed due to a ""tech stop""?"
| 2negative
| 116
|
@VirginAmerica is the best airline I have flown on.Easy to change your reservation,helpful representatives & a comfortable flying experience
| 1positive
| 117
|
@VirginAmerica and again! Another rep kicked butt! Naelah represents your team so beautifully!! Thank you!!!
| 1positive
| 118
|
@VirginAmerica your beautiful front-end design is down right now; but it was cool to still book my ticket b/c all your back-end was secure.
| 1positive
| 119
|
@VirginAmerica Love the team running Gate E9 at LAS tonight. Waited for a delayed flight, and they kept things entertaining
| 1positive
| 120
|
@VirginAmerica Use another browser! 2015 & a brand with a reputation built on tech response doesn't have a cross-browser compatible website?
| 2negative
| 121
|
@VirginAmerica And now the flight Flight Booking Problems site is totally down. Folks, what is the problem?
| 2negative
| 122
|
@VirginAmerica I like the customer service but a 40 min delay just for connecting passengers seems too long. VA370
| 2negative
| 123
|
@VirginAmerica thanks to your outstanding NYC-JFK crew who moved mountains to get me home to San Francisco tonight!
| 1positive
| 124
|
@VirginAmerica you have the absolute best team and customer service ever. Every time I fly with you I'm delighted. Thank you!
| 1positive
| 125
|
@VirginAmerica Do you provide complimentary upgrades to first class, if there are available seats?
| 0neutral
| 126
|
@VirginAmerica i need to change my flight thats scheduled in 9 hours and 120 min wait time on phone. Im calling intern. Help!!
| 2negative
| 127
|
@VirginAmerica completely awesome experience last month BOS-LAS nonstop. Thanks for such an awesome flight and depart time. #VAbeatsJblue
| 1positive
| 128
|
@VirginAmerica How can I watch the #Oscars2015 on my JFK->SFO flight?
| 0neutral
| 129
|
@VirginAmerica is flight 882 Cancelled Flightled and what do I do if it is?
| 0neutral
| 130
|
@VirginAmerica you are failing your customers because your check in process does not link to TSA pre-check.
| 2negative
| 131
|
@VirginAmerica @FiDiFamilies us too! Terrible airline! Just gave us a hotel hotline number and said sorry
| 2negative
| 132
|
@VirginAmerica has flight number 276 from SFO to Cabo San Lucas arrived yet?
| 0neutral
| 133
|
@VirginAmerica @ChrysiChrysic your assistance yesterday when u Cancelled Flightled our flight was to give us a hotel hotline Shame on you!
| 2negative
| 134
|
@VirginAmerica Another delayed flight? #likingyoulessandless
| 2negative
| 135
|
@VirginAmerica I need to register a service dog for a first class ticket from SFO > Dulles. The phone queue is an hour or longer. Pls advise
| 2negative
| 136
|
@virginamerica you ROCK for making it so I can watch #Oscars on my flight!! #redcarpet #oscars #oscars2015
| 1positive
| 137
|
@VirginAmerica, @reallytallchris dropped a track on you... https://t.co/zv2pt6TRK9
| 0neutral
| 138
|
@VirginAmerica always!!! Xoxo
| 1positive
| 139
|
@VirginAmerica why can't we book seats on your flights when we buy them or even during check in? Creates so much anxiety! #frustrated
| 2negative
| 140
|
@VirginAmerica You'd think paying an extra $100 bucks RT for luggage might afford you hiring an extra hand at @sfo #lame
| 2negative
| 141
|
@VirginAmerica best customer service rep in the world! #irmafromDallas takes the cake!!!
| 1positive
| 142
|
@VirginAmerica Can you find us a flt out of LAX that is sooner than midnight on Monday? That would be great customer service _Ù÷Ä
| 0neutral
| 143
|
@VirginAmerica please provide status for flight 769. I cant imagine it's on time as the Web indicates dude to weather here and/or Dallas
| 2negative
| 144
|
@VirginAmerica you have amazing staff & super helpful as I just ran the @WaltDisneyWorld #PrincessHalf they have spoiled me with comfort!!!
| 1positive
| 145
|
@VirginAmerica I paid the premium to fly you across the country, you Cancelled Flight my flight and offer no check fee or upgrade love? Sad face :(
| 2negative
| 146
|
@VirginAmerica question: is it not possible to book a seat for an infant under 2? It's not giving me the option but we want a seat for him.
| 2negative
| 147
|
Always have it together!!! You're welcome! RT @VirginAmerica: @jessicajaymes You're so welcome.
| 1positive
| 148
|
@virginamerica #flight home to #dc #sunset #globe in' #backtowinter back to #work! #refreshed http://t.co/VX9vBCTdLf
| 1positive
| 149
|
.@VirginAmerica I don't understand why you need a DM to give me an answer on if you have a damaged luggage policy.
| 2negative
| 150
|
.@VirginAmerica does that mean you don't have a policy for destroyed luggage?
| 2negative
| 151
|
@VirginAmerica is there special assistance if I travel alone w/2 kids and 1 infant? Priority boarding?
| 0neutral
| 152
|
@VirginAmerica thank you for checking in. tickets are purchased and customer is happy ;-)
| 1positive
| 153
|
@VirginAmerica is your website ever coming back online?
| 0neutral
| 154
|
@VirginAmerica - Is Flight 713 from Love Field to SFO definitely Cancelled Flightled for Monday, February 23?
| 0neutral
| 155
|
@VirginAmerica Is flight 0769 out of LGA to DFW on time?
| 0neutral
| 156
|
@VirginAmerica my drivers license is expired by a little over a month. Can I fly Friday morning using my expired license?
| 0neutral
| 157
|
@VirginAmerica having problems Flight Booking Problems on the web site. keeps giving me an error and to contact by phone. phone is 30 minute wait.
| 2negative
| 158
|
@VirginAmerica How do I reschedule my Cancelled Flightled flights online? The change button is greyed out!
| 2negative
| 159
|
@VirginAmerica I rang, but there is a wait for 35 minutes!! I can book the same ticket through a vendor, fix your site
| 2negative
| 160
|
@VirginAmerica got a flight (we were told) for 4:50 today..,checked my email and its for 4;50 TOMORROW. This is unacceptable.
| 2negative
| 161
|
@VirginAmerica our flight into lga was Cancelled Flighted. We're stuck in Dallas. I called to reschedule, told I could get a flight for today...(1/2)
| 2negative
| 162
|
@virginamerica why don't any of the pairings include red wine?! Only white is offered :( #redwineisbetter
| 2negative
| 163
|
@VirginAmerica is the website down?
| 2negative
| 164
|
@VirginAmerica - Your site seems a little wonked right now. May want to have a look. Tried on two browsers. No CSS? http://t.co/8qsQMM7KF2
| 2negative
| 165
|
@VirginAmerica I'm disappointed that the agent at the designated silver status check in line @Dulles_Airport closed to assist all pasengers
| 2negative
| 166
|
@VirginAmerica Plans to Include Austin to its Dallas Route - TopNews Arab #Emirates http://t.co/aqZWecOkk2
| 0neutral
| 167
|
@VirginAmerica Is it normal to receive no reply from Central Baggage #baggageissues #smh
| 2negative
| 168
|
@VirginAmerica at Logan airport and waiting to checkin for my 9am flight. Checkin desk not open !!!!! Why?!
| 2negative
| 169
|
@VirginAmerica to jump into the Dallas-Austin market - @Dallas_News http://t.co/EwwGi97gdx
| 0neutral
| 170
|
@VirginAmerica Beats EPS Views, Takes On #SouthwestAir VA LUV - Investor's Business Daily http://t.co/FLwmGDAHxu
| 0neutral
| 171
|
@VirginAmerica Lister to my show my on Monday 1230 130
| 0neutral
| 172
|
@VirginAmerica to begin Dallas-Austin #flights in April - 88.9 KETR http://t.co/SSUVWwkyHH
| 0neutral
| 173
|
@VirginAmerica congrats, you just got all my business from EWR to SFO/LAX. Fuck you @united fl1289 SFO/EWR was the clincher...
| 2negative
| 174
|
@VirginAmerica I applied over 2 weeks ago. Haven't heard back and I'm flying this week #disappointed
| 2negative
| 175
|
@VirginAmerica I'd love to know what your policy is for damaged luggage.
| 0neutral
| 176
|
@VirginAmerica Thank you for the follow
| 1positive
| 177
|
@VirginAmerica - too many apologies! You r the worse airlines! Don't even respond to your cudtomers
| 2negative
| 178
|
@VirginAmerica shame on VA for making people spend money in stranded cities when other airlines are landing at JFK! Who will reimburse me?
| 2negative
| 179
|
@VirginAmerica @TTINAC11 I DM you
| 0neutral
| 180
|
@VirginAmerica can you please have flights in SJC ? I have no choice but to fly Southwest to Vegas _Ù÷©_Ù÷_
| 0neutral
| 181
|
@VirginAmerica too bad you say it takes 10 to 14 days via YOUR confirmation email. When I inquired after 3 weeks you claim 6 to 8 weeks!
| 2negative
| 182
|
@VirginAmerica Flight from BOS > LAS tomorrow was Cancelled Flightled. No notification; wait times are 1+ hour. Will you rebook on another airline?
| 2negative
| 183
|
_Ù÷_ RT @VirginAmerica: YouÛªve met your match. Got status on another airline? Upgrade (+restr): http://t.co/RHKaMx9VF5. http://t.co/PYalebgkJt
| 1positive
| 184
|
@VirginAmerica Only way to fly! #Elevate #Gold
| 1positive
| 185
|
@VirginAmerica If only you guys had flights from CMH.
| 0neutral
| 186
|
"@VirginAmerica a lot of ""apologies"" being thrown out to customers from what I can see.Very sad. Thanks for nothing. Worst airline ever."
| 2negative
| 187
|
@VirginAmerica for all my flight stuff wrong and did nothing about it. Had #worst #flight ever
| 2negative
| 188
|
@VirginAmerica Having an issue finding a missing item on a plane. Can you help me find which airport my plane headed to next?
| 0neutral
| 189
|
@VirginAmerica you will match my #AmericanAirlines status? Cool!
| 1positive
| 190
|
?ÛÏ@VirginAmerica:You've met your match.Got status on another airline? Upgrade : http://t.co/H952rDKTqy?Û? @asarco_ES_ar ? _Ùªä
| 0neutral
| 191
|
@VirginAmerica trying to book a flight with you guys and your website won't let me... about to lose my business
| 2negative
| 192
|
@VirginAmerica you suck!
| 2negative
| 193
|
@VirginAmerica thanks!
| 1positive
| 194
|
@VirginAmerica Just DM'd. Same issue persisting.
| 2negative
| 195
|
@VirginAmerica Because we never rec'd Cancelled Flightlation notice we were left w no options to fly out of PS. Driving to LA for a red eye Mon w kids
| 2negative
| 196
|
@VirginAmerica trying to book a flight & your site is down _Ù÷?
| 2negative
| 197
|
@VirginAmerica You have any flights flying into Boston tomorrow? I need to be home and you Cancelled Flightled my flight and didn't do anything
| 2negative
| 198
|
@VirginAmerica you stink. Flight Cancelled Flighted from PSP to JFK and no notification or ability to rebook #disappointed. #expected better
| 2negative
| 199
|
@VirginAmerica I love your guy's song! We're dancing to it for our high school dance revue
| 1positive
| 200
|
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