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Quality Management Integration Management Each of these management areas consists of processes, tools and techniques that are produced and/or applied to some degree during the course of any project. The following set of illustrations depict the project management life cycle, knowledge areas, and processes used: 1.2.5.
To complete the list, we have to add those areas that IT Operations is responsible for that have nothing to do with IT Applications. In general, the rest of IT Operations tasks fall into three areas: Computer Operations & Help Desk; Network Infrastructure; and Server and Device Management.