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   Privacy Policy – Luna
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body {
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  -webkit-text-size-adjust: 100%;
}

.h4 {
  letter-spacing: inherit;
  text-transform: inherit;
  font-family: Roboto, sans-serif;
  font-style: normal;
  font-weight: 400;
}


.h4 a {
  color: inherit;
  text-decoration: none;
  font-weight: inherit;
}

.h4 {
  font-size: 2.2rem;
}

@media only screen and (min-width: 750px) {
  .h4 {
    font-size: 2.4rem;
    line-height: 1.5;
  }
}

/* ------------------------------ Buttons ----------------------------------- */
.btn,
.btn--secondary {
  -moz-user-select: "none";
  -ms-user-select: "none";
  -webkit-user-select: "none";
  user-select: "none";
  -webkit-appearance: none;
  -moz-appearance: none;
  appearance: none;
  display: inline-block;
  position: relative;
  width: auto;
  background-color: #50248f;
  border-radius: 0;
  color: #e3d0ff;
  border: 2px solid #50248f;
  font-size: 1.4rem;
  font-weight: 700;
  letter-spacing: 1.5px;
  text-decoration: none;
  text-align: center;
  text-transform: uppercase;
  padding: 10px 30px;
  line-height: 2.2;
  vertical-align: middle;
  cursor: pointer;
  transition: outline 0.1s linear;
  box-sizing: border-box;
}

.btn--square {
  width: 50px;
  height: 50px;
  padding: 0;
  text-align: center;
  line-height: 50px;
}

.btn--clear {
  position: relative;
  background-color: transparent;
  border: 0;
  color: #4a4a4a;
  transition: 0.15s opacity ease-out;
}

.btn--clear:hover::after,
.btn--clear::after {
  outline: 0 !important;
}

.btn::after,
.btn--secondary::after {
  content: '';
  display: block;
  position: absolute;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  outline: 2px solid #50248f;
  transition: outline 0.1s linear;
}

/* -------------------------------- Icons ----------------------------------- */
.icon {
  display: inline-block;
  width: 20px;
  height: 20px;
  vertical-align: middle;
}

/* ----------------------------- Site Header -------------------------------- */
.site-header {
  position: relative;
  transition: transform 0.25s ease-out;
  z-index: 10;
}

.site-header--transparent {
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  z-index: 10;
}

.site-header__wrapper {
  position: relative;
  min-height: 60px;
  width: 100%;
  background-color: #f9fafb;
  z-index: 10;
}

.site-header--transparent .site-header__wrapper {
  background-color: transparent;
}

.site-header__wrapper svg {
  fill: #50248f;
}

.site-header__wrapper--transitioning {
  transition: background-color 0.25s ease-out, margin-top 0.25s ease-out;
}

.announcement-bar {
  display: none;
  text-align: center;
  position: relative;
  text-decoration: none;
  z-index: 10;
}

.announcement-bar--visible {
  display: block;
}

.announcement-bar__message {
  font-size: 16px;
  font-weight: 400;
  padding: 10px 20px;
  margin-bottom: 0;
}

.announcement-bar__message .icon {
  fill: currentColor;
}

.announcement-bar__close {
  position: absolute;
  right: 20px;
  padding: 0;
  width: 30px;
  height: 30px;
  line-height: 100%;
  top: 50%;
  -ms-transform: translateY(-50%);
  -webkit-transform: translateY(-50%);
  transform: translateY(-50%);
}

.announcement-bar__close .icon {
  width: 12px;
  height: 12px;
  fill: currentColor;
}

.site-header-sections {
  display: -webkit-flex;
  display: -ms-flexbox;
  display: flex;
  width: 100%;
  -ms-flex-align: center;
  -webkit-align-items: center;
  -moz-align-items: center;
  -ms-align-items: center;
  -o-align-items: center;
  align-items: center;
  min-height: 60px;
}

.site-header__section--title {
  display: -webkit-flex;
  display: -ms-flexbox;
  display: flex;
  width: 100%;
  -webkit-justify-content: center;
  -ms-justify-content: center;
  justify-content: center;
}

.site-header__logo-wrapper {
  display: inline-block;
  margin: 0;
  padding: 10px 0;
  text-align: center;
  line-height: 1.2;
}

.site-header__logo {
  display: block;
}

.site-header__logo-image {
  display: block;
  margin: 0 auto;
}

.site-header--transparent .site-header__logo-image {
  display: none;
}

@media only screen and (max-width: 749px) {
  .site-header__logo-image {
    max-height: 30px;
  }
}

.site-header__logo-image--transparent {
  display: none;
}

.site-header--transparent .site-header__logo-image--transparent {
  display: block;
}

.navigation-open .site-header__logo-image--transparent,
html.supports-no-js .site-header__logo-image--transparent {
  display: none;
}

.site-header__cart svg {
  width: 22px;
  height: 30px;
  margin: -2px 0 0 -2px;
}

@media only screen and (min-width: 750px) {
  .site-header__cart svg {
    width: 26px;
  }
}

.site-header__cart::after {
  border-color: #4a4a4a;
}

.site-header__cart-bubble {
  position: absolute;
  top: 15px;
  right: 10px;
  width: 10px;
  height: 10px;
  background-color: #9c6ade;
  border-radius: 50%;
  opacity: 0;
  transition: all 0.25s ease-out;
  -ms-transform: scale(0);
  -webkit-transform: scale(0);
  transform: scale(0);
}

@media only screen and (min-width: 750px) {
  .site-header__cart-bubble {
    top:15px;
    right: 9px;
  }
}

.site-header__cart .site-header__cart-bubble {
  top: 13px;
}

@media only screen and (min-width: 750px) {
  .site-header__cart .site-header__cart-bubble {
    top: 12px;
  }
}

.site-header__cart-bubble--visible {
  opacity: 1;
  -ms-transform: scale(1);
  -webkit-transform: scale(1);
  transform: scale(1);
}

.burger-icon {
  display: block;
  height: 2px;
  width: 16px;
  left: 50%;
  margin-left: -8px;
  background: #50248f;
  position: absolute;
  transition: all 0.25s ease-out;
}

@media only screen and (min-width: 750px) {
  .burger-icon {
    height:2px;
    width: 24px;
    left: 50%;
    margin-left: -12px;
  }
}

.burger-icon--top {
  top: 18px;
}

@media only screen and (min-width: 750px) {
  .burger-icon--top {
    top: 16px;
  }
}

.site-header__navigation--active .burger-icon--top {
  top: 25px;
  transform: rotate(45deg);
}

.burger-icon--mid {
  top: 24px;
}

@media only screen and (min-width: 750px) {
  .burger-icon--mid {
    top: 24px;
  }
}

.site-header__navigation--active .burger-icon--mid {
  opacity: 0;
}

.burger-icon--bottom {
  top: 30px;
}

@media only screen and (min-width: 750px) {
  .burger-icon--bottom {
    top: 32px;
  }
}

.site-header__navigation--active .burger-icon--bottom {
  top: 25px;
  transform: rotate(-45deg);
}

.site-header__navigation {
  position: relative;
}

.site-header__navigation svg {
  width: 20px;
  height: 30px;
}

.site-header__navigation::after {
  border-color: #4a4a4a;
}

/* ----------------------------- Slideshow --------------------------------- */
.slideshow {
  display: -webkit-flex;
  display: -ms-flexbox;
  display: flex;
  width: 100%;
  position: relative;
  overflow: hidden;
  min-height: 300px;
  max-height: calc(100vh - 35px);
  background-color: #cbd4dc;
}

.slideshow--full .slideshow {
  height: calc(100vh - 35px);
}

@media only screen and (max-width: 749px) {
  .slideshow--adapt .slideshow {
    max-height: 125vw;
    min-height: 75vw;
  }
}

.slideshow__slides {
  margin: 0;
  padding: 0;
  list-style: none;
}

.slideshow__slide {
  position: absolute;
  height: 100%;
  width: 100%;
  opacity: 0;
  z-index: 0;
  transition: all 0.5s cubic-bezier(0, 0, 0, 1);
}

.slideshow__slide--active {
  transition: all 0.5s cubic-bezier(0, 0, 0, 1);
  opacity: 1;
  z-index: 2;
}

.slideshow__overlay::before {
  content: '';
  position: absolute;
  top: 0;
  right: 0;
  bottom: 0;
  left: 0;
  z-index: 3;
}

.slideshow__image {
  height: 100%;
  width: 100%;
  object-fit: cover;
  z-index: 1;
  transition: opacity 0.8s cubic-bezier(0.44, 0.13, 0.48, 0.87),filter 400ms,-webkit-filter 400ms;
  font-family: "object-fit: cover";
}

.slideshow__image .placeholder-svg {
  display: block;
  fill: rgba(74,74,74,0.35);
  background-color: #f1eee6;
  position: absolute;
  top: 50%;
  left: 50%;
  height: 100%;
  width: auto;
  max-height: none;
  max-width: none;
  -ms-transform: translate(-50%, -50%);
  -webkit-transform: translate(-50%, -50%);
  transform: translate(-50%, -50%);
}

.slideshow__image .placeholder-background {
  background-color: #faf9f6;
  position: absolute;
  top: 0;
  right: 0;
  bottom: 0;
  left: 0;
}

.slideshow__navigation {
  margin: 0;
  padding: 0;
  list-style: none;
}

.slideshow__text-content-mobile,
.slideshow__button-cta-single {
  display: none;
}

.slideshow__indicators {
  margin: 0;
  padding: 0;
  list-style: none;
}</style><link as=style href=//cdn.shopify.com/s/files/1/0483/7493/9812/t/2/assets/theme.scss.css?v=690239269075043652 rel=preload title=theme><noscript><link href=//cdn.shopify.com/s/files/1/0483/7493/9812/t/2/assets/theme.scss.css?v=690239269075043652 rel=stylesheet></noscript><script>/*! loadCSS. [c]2017 Filament Group, Inc. MIT License */
!function(a){"use strict";var b=function(b,c,d){function e(a){return h.body?a():void setTimeout(function(){e(a)})}function f(){i.addEventListener&&i.removeEventListener("load",f);if(!Shopify.designMode)i.media=d||"all"}var g,h=a.document,i=h.createElement("link");if(c)g=c;else{var j=(h.body||h.getElementsByTagName("head")[0]).childNodes;g=j[j.length-1]}var k=h.styleSheets;i.rel="stylesheet",i.href=b,i.media=Shopify.designMode?d||"all":"only x",e(function(){g.parentNode.insertBefore(i,c?g:g.nextSibling)});var l=function(a){for(var b=i.href,c=k.length;c--;)if(k[c].href===b)return a();setTimeout(function(){l(a)})};return i.addEventListener&&i.addEventListener("load",f),i.onloadcssdefined=l,l(f),i};"undefined"!=typeof exports?exports.loadCSS=b:a.loadCSS=b}("undefined"!=typeof global?global:this);
/*! onloadCSS. (onload callback for loadCSS) [c]2017 Filament Group, Inc. MIT License */
function onloadCSS(a,b){function c(){!d&&b&&(d=!0,b.call(a))}var d;a.addEventListener&&a.addEventListener("load",c),a.attachEvent&&a.attachEvent("onload",c),"isApplicationInstalled"in navigator&&"onloadcssdefined"in a&&a.onloadcssdefined(c)}

// Insert our stylesheet before our preload <link> tag
var preload = document.querySelector('link[href="//cdn.shopify.com/s/files/1/0483/7493/9812/t/2/assets/theme.scss.css?v=690239269075043652"]');
var stylesheet = loadCSS('//cdn.shopify.com/s/files/1/0483/7493/9812/t/2/assets/theme.scss.css?v=690239269075043652', preload);
// Create a property to easily detect if the stylesheet is done loading
onloadCSS(stylesheet, function() { stylesheet.loaded = true; });</script><script>var theme = {
      stylesheet: "//cdn.shopify.com/s/files/1/0483/7493/9812/t/2/assets/theme.scss.css?v=690239269075043652",
      modelViewerUiSprite: "//cdn.shopify.com/s/files/1/0483/7493/9812/t/2/assets/model-viewer-ui-sprite.svg?v=5101272606032160921",
      plyrSprite: "//cdn.shopify.com/s/files/1/0483/7493/9812/t/2/assets/plyr-sprite.svg?v=5038930093123185314",
      strings: {
        addToCart: "Add to Cart",
        soldOut: "Sold Out",
        unavailable: "Unavailable",
        addItemSuccess: "Item added to cart!",
        viewCart: "View cart",
        cartError: "There was an error while updating your cart. Please try again.",
        cartQuantityError: "You can only add [quantity] [title] to your cart.",
        regularPrice: "Regular price",
        salePrice: "Sale price",
        unitPrice: "Unit price",
        unitPriceSeparator: "per",
        newsletter: {
          blankError: "Email can\u0026#39;t be blank.",
          invalidError: "Please enter a valid email address."
        },
        map: {
          zeroResults: "No results for that address",
          overQueryLimit: "You have exceeded the Google API usage limit. Consider upgrading to a \u003ca href=\"https:\/\/developers.google.com\/maps\/premium\/usage-limits\"\u003ePremium Plan\u003c\/a\u003e.",
          authError: "There was a problem authenticating your Google Maps API Key.",
          addressError: "Error looking up that address"
        },
        slideshow: {
          loadSlideA11yString: "Load slide [slide_number]",
          activeSlideA11yString: "Slide [slide_number], current"
        }
      },
      isOnline: true,
      moneyFormat: "£{{amount}}",
      mediaQuerySmall: 750,
      mediaQueryMedium: 990
    };

    

    document.documentElement.className = document.documentElement.className.replace('supports-no-js', '');</script><script async src=//cdn.shopify.com/s/files/1/0483/7493/9812/t/2/assets/lazysizes.min.js?v=4164417312754347389></script><script defer src=//cdn.shopify.com/s/files/1/0483/7493/9812/t/2/assets/vendor.min.js?v=18362583233972542081></script><script defer src=//cdn.shopify.com/s/files/1/0483/7493/9812/t/2/assets/theme.min.js?v=7133623038524128072></script><script defer src=//cdn.shopify.com/s/files/1/0483/7493/9812/t/2/assets/custom.js?v=10161236047705041721></script><body class="template-page data-animations"id=privacy-policy><noscript><iframe height=0 src=https://www.googletagmanager.com/ns.html?id=GTM-PRNMWB2 style=display:none;visibility:hidden width=0></iframe></noscript><a class="visually-hidden skip-link"href=#MainContent> Skip to content </a><div class=shopify-section id=shopify-section-header><div class=site-header data-drawer-push data-section-id=header data-section-type=header-section><header class=site-header__wrapper role=banner><div class="site-header-sections page-width"><nav class="site-header__section site-header__section--button"data-site-navigation role=navigation><button class="site-header__navigation btn btn--clear btn--square"aria-expanded=false data-navigation-button><span class="burger-icon burger-icon--top"> </span> <span class="burger-icon burger-icon--mid"> </span> <span class="burger-icon burger-icon--bottom"> </span> <span class=icon__fallback-text> Menu </span></button><div class="navigation supports-no-js critical-hide"aria-hidden=true data-section-id=header data-section-type=navigation><div class=navigation__container><ul class=navigation__links><li class="navigation__link navigation__entrance-animation"><a href=/pages/considering-ecommerce> eCommerce Guide </a><li class="navigation__link navigation__entrance-animation"><a href=/pages/what-can-i-sell> What can I sell? </a><li class="navigation__link navigation__entrance-animation"><a href=/pages/packages> Packages </a><li class="navigation__link navigation__entrance-animation"><a href=/pages/the-process> The Process </a><li class="navigation__link navigation__entrance-animation"><a href=/pages/our-mission> Our Mission </a><li class="navigation__link navigation__entrance-animation"><a href=/pages/contact> Contact </a><li class="navigation__link navigation__entrance-animation"><a href=/pages/about> About </a><li class="navigation__link navigation__entrance-animation"><a href=https://help.luna-ecommerce.com/> FAQs </a></ul><ul class=navigation__links></ul><div class="navigation__search navigation__entrance-animation"><form action=/search role=search><div class=input-group--underline><input aria-label=Search class=input-group__field name=q placeholder=Search tabindex=-1 type=search><div class=input-group__btn><button class="btn btn--clear btn--square"tabindex=-1><svg class="icon icon-search"viewbox="0 0 21.4 21.4"aria-hidden=true focusable=false role=presentation><path d="M13.4 0c-4.4 0-8 3.6-8 8 0 1.8.6 3.5 1.7 4.9L0 20l1.4 1.4 7.1-7.1c1.4 1.1 3.1 1.7 4.9 1.7 4.4 0 8-3.6 8-8s-3.6-8-8-8zm0 14c-3.3 0-6-2.7-6-6s2.7-6 6-6 6 2.7 6 6-2.7 6-6 6z"fill=#444></path></svg> <span class=icon__fallback-text> Search again </span></button></div></div></form></div></div></div></nav><div class="site-header__section site-header__section--title"><div class="site-header__logo-wrapper h4"itemscope itemtype=http://schema.org/Organization><a class=site-header__logo href=/ itemprop=url> <style>.site-header__logo-image {
                height: 100px;
              }</style> <img srcset="//cdn.shopify.com/s/files/1/0483/7493/9812/files/Luna_Logo_c276714e-9495-42fc-99e3-8fa1e3c77ceb_x100.png?v=1605008975 1x, //cdn.shopify.com/s/files/1/0483/7493/9812/files/Luna_Logo_c276714e-9495-42fc-99e3-8fa1e3c77ceb_x100@2x.png?v=1605008975 2x"alt=Luna class=site-header__logo-image itemprop=logo src=//cdn.shopify.com/s/files/1/0483/7493/9812/files/Luna_Logo_c276714e-9495-42fc-99e3-8fa1e3c77ceb_x100.png?v=1605008975> </a></div></div><div class="site-header__section site-header__section--button"><div class=btn--square></div></div></div></header></div></div><div class=main-content data-drawer-push><div class=main-content__wrapper><main class=content-for-layout id=MainContent role=main><div class=page-width><header class="section-header text-center"><h1 class="section-header__title h2">Privacy Policy</h1></header><div class=grid><div class="grid__item medium-up--four-fifths medium-up--push-one-tenth"><div class=rte><div style="width: 100%; height: 0; padding-bottom: 56%; position: relative;"><iframe style="position: absolute;"allowfullscreen class=giphy-embed frameborder=0 height=100% src=https://giphy.com/embed/14mkgSpGXaFS92 width=100%></iframe></div><br><h2><span style="color: #50248f;"> <b> Privacy Policy (GDPR) for Luna eCommerce </b> </span></h2><p><span style="font-weight: 400;"> Last updated: 18/03/2021 </span><hr><h2><strong> <span style="color: #50248f;"> Summary </span> </strong></h2><p><span style="font-weight: 400;"> We respect the EU’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give Us. You won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into agreeing to something you might later regret. </span><p><span style="font-weight: 400;"> This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.luna-ecommerce.com (the “Site”) and / or do business with Luna eCommerce (“Us”). </span><p><span style="font-weight: 400;"> We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately. </span><p><span style="font-weight: 400;"> If you have any questions about this Privacy Policy or the information we store, email us here: </span> <a href=mailto:hello@luna-ecommerce.com> <span style="font-weight: 400;"> hello@luna-ecommerce.com </span> </a></p><meta charset=utf-8><hr><h2><strong> <span style="color: #50248f;"> Our policy covers: </span> </strong></h2><br><ol><li style="font-weight: 400;"><span style="font-weight: 400;"> Why we value your privacy </span><li style="font-weight: 400;"><span style="font-weight: 400;"> How and what information we collect </span><li style="font-weight: 400;"><span style="font-weight: 400;"> Where we store your information </span><li style="font-weight: 400;"><span style="font-weight: 400;"> What we use your information for </span><li style="font-weight: 400;"><span style="font-weight: 400;"> Who has access to information about you </span><li style="font-weight: 400;"><span style="font-weight: 400;"> The steps we take to keep your information private </span><li style="font-weight: 400;"><span style="font-weight: 400;"> Data retention </span><li style="font-weight: 400;"><span style="font-weight: 400;"> How to complain </span><li style="font-weight: 400;"><span style="font-weight: 400;"> Changes to the policy </span><li style="font-weight: 400;"><span style="font-weight: 400;"> Consent </span></ol><meta charset=utf-8><hr><h2><span style="color: #50248f;"> 1. Why we value your privacy </span></h2><br><p><span style="font-weight: 400;"> We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We ask for only the bare minimum from our customers, in order to understand your store setup requirements, do the best job we possibly can and ensure you’ll be happy with the end result. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law. </span><hr><h2><span style="color: #50248f;"> 2. How and what information we collect </span></h2><br><p><span style="font-weight: 400;"> We ask for contact information including your name, email address, and phone number, on our Site so that we can reply to your enquiry. </span><p><span style="font-weight: 400;"> When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.” </span><p><span style="font-weight: 400;"> We collect Device Information using the following technologies: </span></p><br><p><span style="font-weight: 400;"> - “ <strong> Cookies </strong> ” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. </span><p><span style="font-weight: 400;"> - “ <strong> Log files </strong> ” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. </span><p><span style="font-weight: 400;"> - “ <strong> Web beacons </strong> ,” “ <strong> tags </strong> ,” and “ <strong> pixels </strong> ” are electronic files used to record information about how you browse the Site. </span></p><br><p><span style="font-weight: 400;"> If you make contact with Us and express an interest in our services, we will ask for further information necessary for Us to most accurately understand your needs, how we can best meet these needs and then provide you with a quote, estimate or proposal. </span><p><span style="font-weight: 400;"> When you accept the quote, the estimate or proposal, hire or buy something from Us, we ask for additional information, necessary for Us to carry out the agreed work, as per the Statement of Work and Contract. We will send you a copy of the Statement of Work and Contract documents to view in full once our quote, estimate or proposal has been accepted by you. </span><p><span style="font-weight: 400;"> If you then choose to do business with Us, by signing the above documents, we will collect your signature, bank details and keep records of the invoices we send you and the payments you make, so we can keep our accountants happy. </span><p><span style="font-weight: 400;"> Occasionally, we might receive your contact information from one of our partners. If we do, we protect it in exactly the same way as if you give it to Us directly. </span><hr><h2><span style="color: #50248f;"> 3. Where we store your information </span></h2><br><p><span style="font-weight: 400;"> For Us to communicate with you and obtain the details, content and assets needed to create your online shop, we use our own systems, plus third-party applications, where your information will be processed and stored. We chose these systems partly for their commitment to security. </span><p><span style="font-weight: 400;"> In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to Us. </span><p><span style="font-weight: 400;"> These third-party service providers have their own privacy policies in respect to how they deal with your information. </span><p><span style="font-weight: 400;"> For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or Us. So if you elect to proceed with involving the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your information is processed by a provider located in the United States, then your personal information used in completing that process may be subject to disclosure under United States legislation. </span><p><span style="font-weight: 400;"> Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy. </span><p><span style="font-weight: 400;"> When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. </span><p><span style="font-weight: 400;"> Here is a list of our third party applications and their individual privacy policies below for you to view: </span><p> <p><b> Google Workspace </b> <span style="font-weight: 400;"> , (which includes Google Drive, Gmail, Docs and Sheets): </span><p><a href=https://workspace.google.com/> <span style="font-weight: 400;"> https://workspace.google.com </span> </a><p><a href=https://privacy.google.com/businesses/> <span style="font-weight: 400;"> https://privacy.google.com/businesses/ </span> </a><p><a href=https://policies.google.com/privacy> <span style="font-weight: 400;"> https://policies.google.com/privacy </span> </a></p><br><p><b> Shopify </b> <span style="font-weight: 400;"> : </span></p><meta charset=utf-8><p><span style="font-weight: 400;"> <a href=https://www.shopify.com/legal/privacy> https://www.shopify.com </a> </span><p><a href=https://www.shopify.com/legal/privacy> <span style="font-weight: 400;"> https://www.shopify.com/legal/privacy </span> </a></p><br><p><b> WeTransfer </b> <span style="font-weight: 400;"> : </span></p><meta charset=utf-8><p><span style="font-weight: 400;"> <a href=https://wetransfer.com/legal/privacy> https://wetransfer.com </a> </span><p><a href=https://wetransfer.com/legal/privacy> <span style="font-weight: 400;"> https://wetransfer.com/legal/privacy </span> </a></p>    <p><b> MailerLite,  </b> (for email marketing and mailing lists):<p><span style="font-weight: 400;"> <a href=https://www.mailerlite.com/> https://www.mailerlite.com/ </a> </span><p><a href=https://www.mailerlite.com/gdpr-compliance> <span style="font-weight: 400;"> https://www.mailerlite.com/gdpr-compliance </span> </a><p><br> <b> Google Analytics </b><p><a href=https://policies.google.com/privacy> <span style="font-weight: 400;"> https://policies.google.com/privacy </span> </a><p><br> <b> Google Ads </b><p><a href=https://policies.google.com/privacy> <span style="font-weight: 400;"> </span> </a><p><a href=https://policies.google.com/privacy> <span style="font-weight: 400;"> https://policies.google.com/privacy </span> </a><p><br> <b> TypeForm </b><p><a href=https://admin.typeform.com/to/dwk6gt> <span style="font-weight: 400;"> https://admin.typeform.com/to/dwk6gt </span> </a><p><span style="font-weight: 400;"> See specifically “Privacy Policy” and “Data Processing Agreement”. </span></p><meta charset=utf-8><hr><h2><span style="color: #50248f;"> 4. What we use your information for </span></h2><br><p><span style="font-weight: 400;"> We will use your information to build your store, send you invoices, statements, or reminders. </span><p><span style="font-weight: 400;"> Google Analytics uses cookies to generate reports on visits to (and activity on) our website. </span> <span style="font-weight: 400;"> From these reports we can see how effective our targeted ads are. This tool offers Us a broad picture of how our website is performing which is essential for devising our marketing strategies. </span> <span style="font-weight: 400;"> Google Analytics stores IP addresses anonymously on its servers in the US, and neither Us or Google associate your IP address with any personally identifiable information. These cookies enable Google to determine whether you are a return visitor to our site, and to track the pages that you visit during your session. </span><p>Google Ads (formerly Google AdWords) is an online advertising solution which we use to promote our products and services on Google Search, YouTube, and other sites across the web. Google Ads also allows us to choose specific goals for our ads, like driving email signups or website visits. We customise our targeting, and can start or stop our ads at any time.<p><span style="font-weight: 400;"> We may occasionally use your contact information to send you details of our products and services. When we do, you have the option to unsubscribe from these communications or simply tell Us not to contact you and we won’t get in touch in this way again. </span><hr><h2><span style="color: #50248f;"> 5. Who has access to information about you </span></h2><br><p><span style="font-weight: 400;"> When we store information in our own systems, only the people who need it to do their jobs will have access. </span><hr><h2><span style="color: #50248f;"> 6. The steps we take to keep your information private </span></h2><br><p><span style="font-weight: 400;"> Where we store your information, we restrict access only to people who need it. </span><p><span style="font-weight: 400;"> We use macOS's </span> <span style="font-weight: 400;"> Keychain to store and manage passwords. Keychain is encrypted and uses elliptic curve asymmetric cryptography and key wrapping – a method of security that ensures all data synced between devices is kept safe.  </span><p><span style="font-weight: 400;"> We also </span> <span style="font-weight: 400;"> use a different, randomly generated password for each service, and never use the same password twice. </span><p><span style="font-weight: 400;"> The computers we use are all encrypted using FileVault, macOS's built-in disk encryption feature and are protected by a passcode or fingerprint access. These computers ask for authentication whenever they’re started or after 5 minutes of inactivity.  </span><p><span style="font-weight: 400;"> Our mobile devices are also protected by a fingerprint or facial recognition. </span><hr><h2><span style="color: #50248f;"> 7. Data retention </span></h2><br><p><span style="font-weight: 400;"> Except as otherwise mentioned in this Privacy Policy, we keep your personal information only for as long as required by us: </span><ul><li style="font-weight: 400;"><span style="font-weight: 400;"> to provide you with the services you have requested; </span><li style="font-weight: 400;"><span style="font-weight: 400;"> to comply with other law, including for the period demanded by our tax authorities; </span><li style="font-weight: 400;"><span style="font-weight: 400;"> to support a claim or defence in court. </span></ul><meta charset=utf-8><hr><h2><span style="color: #50248f;"> 8. How to complain </span></h2><br><p><span style="font-weight: 400;"> You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.  </span><p><span style="font-weight: 400;"> We take complaints very seriously. If you’ve any feedback or reason to complain about the ways we handle your privacy, please contact Us by email at: </span> <a href=mailto:hello@luna-ecommerce.com> <span style="font-weight: 400;"> hello@luna-ecommerce.com </span> </a></p><meta charset=utf-8><hr><h2><span style="color: #50248f;"> 9. Changes to the policy </span></h2><br><p><span style="font-weight: 400;"> If we change the contents of this policy, those changes will become effective the moment we publish them on our Site. We advise you print a copy for your records. </span></p><meta charset=utf-8><hr><h2><span style="color: #50248f;"> 10. Consent </span></h2><br><p><span style="font-weight: 400;"> When you provide us with personal information when communicating with Us or complete any of our online or offline forms or documentation, we imply that you consent to our collecting it and using it for that specific reason only. </span><p><span style="font-weight: 400;"> If you change your mind, after opting in, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at: </span><p><span style="font-weight: 400;"> <a href=mailto:hello@luna-ecommerce.com> hello@luna-ecommerce.com </a> </span><p><span style="font-weight: 400;"> Withdrawing your consent may severely limit, or terminate, any services we can provide to you. </span><p><span style="font-weight: 400;"> If you are under 18, you may use our website only with consent from a parent or guardian. </span></div></div></div></div><div style="position:fixed;top:calc(50% - 250px);right:0;transition:width 300ms ease-out;width:0;"data-qa=side_panel><a class="typeform-share button"style="box-sizing:border-box;position:absolute;top:300px;width:200px;height:48px;padding:0 20px;margin:0;cursor:pointer;background:#CC3B31;border-radius:4px 4px 0px 0px;box-shadow:0px 2px 12px rgba(0, 0, 0, 0.06), 0px 2px 4px rgba(0, 0, 0, 0.08);display:flex;align-items:center;justify-content:flex-start;transform:rotate(-90deg);transform-origin:bottom left;color:white;text-decoration:none;z-index:9999;"data-height=500 data-mode=side_panel data-width=320 href=https://form.typeform.com/to/jvjuSpJc?typeform-medium=embed-snippet target=_blank> <span style="width:32px;position:relative;text-align:center;transform:rotate(90deg) scale(0.85);left:-8px;"class=icon> <svg viewbox="0 0 24 24"fill=none height=24 style=margin-top:10px; width=24 xmlns=http://www.w3.org/2000/svg><path d="M21 0H0V9L10.5743 24V16.5H21C22.6567 16.5 24 15.1567 24 13.5V3C24 1.34325 22.6567 0 21 0ZM7.5 9.75C6.672 9.75 6 9.07875 6 8.25C6 7.42125 6.672 6.75 7.5 6.75C8.328 6.75 9 7.42125 9 8.25C9 9.07875 8.328 9.75 7.5 9.75ZM12.75 9.75C11.922 9.75 11.25 9.07875 11.25 8.25C11.25 7.42125 11.922 6.75 12.75 6.75C13.578 6.75 14.25 7.42125 14.25 8.25C14.25 9.07875 13.578 9.75 12.75 9.75ZM18 9.75C17.172 9.75 16.5 9.07875 16.5 8.25C16.5 7.42125 17.172 6.75 18 6.75C18.828 6.75 19.5 7.42125 19.5 8.25C19.5 9.07875 18.828 9.75 18 9.75Z"fill=white></path></svg> </span> <span style=text-decoration:none;font-size:18px;font-family:Helvetica,Arial,sans-serif;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;width:100%;text-align:center;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;> NEED HELP? </span> </a></div><script>(function() { var qs,js,q,s,d=document, gi=d.getElementById, ce=d.createElement, gt=d.getElementsByTagName, id="typef_orm_share", b="https://embed.typeform.com/"; if(!gi.call(d,id)){ js=ce.call(d,"script"); js.id=id; js.src=b+"embed.js"; q=gt.call(d,"script")[0]; q.parentNode.insertBefore(js,q) } })()</script></main><div class=shopify-section id=shopify-section-footer><footer class=site-footer data-footer-parallax data-section-id=footer data-section-type=footer role=contentinfo><div class=page-width><div class="flex-footer flex-footer--full text-center"><div class="flex-footer__item flex-footer__item--menu"><ul class=site-footer__linklist><li class="site-footer__linklist-item h6"><a href=/pages/contact> Contact </a><li class="site-footer__linklist-item h6"><a href=https://help.luna-ecommerce.com/> FAQs </a><li class="site-footer__linklist-item h6"><a href=/pages/packages> Packages </a><li class="site-footer__linklist-item h6"><a href=/pages/privacy-policy> Privacy Policy </a><li class="site-footer__linklist-item h6"><a href=/pages/considering-ecommerce> eCommerce Guide </a></ul></div></div><div class="site-footer__bottom site-footer__bottom--center"><div class="site-footer__copyright flex-footer__item--one-third"><small> Copyright © 2021, <a href=/> Luna </a> . </small><small class=site-footer__powered-by> <a href=https://www.shopify.com?utm_campaign=poweredby&utm_medium=shopify&utm_source=onlinestore rel=nofollow target=_blank> Powered by Shopify </a> </small></div></div></div><div class=site-footer__drawer-cover></div></footer></div></div></div><ul hidden><li id=a11y-refresh-page-message>Choosing a selection results in a full page refresh.<li id=a11y-selection-message>Press the space key then arrow keys to make a selection.</ul>