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   How do I reset my account password? : Groupon Goods Marketplace
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Click "Resend" next to the account you want to reset. </span><p style="line-height: 1.38; margin-bottom: 0pt;"dir=ltr><br><p style="line-height: 1.38; margin-bottom: 0pt;"dir=ltr> <p style="line-height: 1.38; margin-bottom: 0pt;"dir=ltr><img class="fr-fic fr-dib"data-attachment="[object Object]"style="width: 601px;"data-fileid=5109657416 data-id=5125199760 src=https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/5125199760/original/QckXrWQ1uusaY_BX6SGLvouPXFSoNsw3Bg.png?1595249644><p style="line-height: 1.38; margin-bottom: 0pt;"dir=ltr> <p style="line-height: 1.38; margin-bottom: 0pt;"dir=ltr><br><p style="line-height: 1.38; margin-bottom: 0pt;"dir=ltr><span style='font-size: 12pt; font-family: "Open Sans"; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400;'> Don't worry, this won't create a whole new account for you! Our system uses the same activation email to handle password resets. Check the box, and Click the text labeled "Resend", and you'll be asked to reset your password. </span><p style="line-height: 1.38; margin-bottom: 0pt;"dir=ltr> <p style="line-height: 1.38; margin-bottom: 0pt;"dir=ltr><br><p><br><p style="line-height: 1.38; margin-bottom: 0pt;"dir=ltr><span style='font-size: 18pt; font-family: "Open Sans"; color: rgb(83, 163, 24); background-color: rgb(255, 255, 255); font-weight: 700;'> Reset Password in CommerceInterface </span><p style="line-height: 1.38; margin-bottom: 0pt;"dir=ltr><span style='font-size: 18pt; font-family: "Open Sans"; color: rgb(83, 163, 24); background-color: rgb(255, 255, 255); font-weight: 700;'> <br> </span> <span style='font-size: 12pt; font-family: "Open Sans"; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400;'> Currently, User cannot manually reset their own password for their CI </span> <span style='font-size: 12pt; font-family: "Open Sans"; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400;'>   </span> <span style='font-size: 12pt; font-family: "Open Sans"; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400;'> accounts. </span><p style="line-height: 1.38; margin-bottom: 0pt;"dir=ltr><br><p style="line-height: 1.38; margin-bottom: 0pt;"dir=ltr><span style='font-size: 12pt; font-family: "Open Sans"; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400;'> Resetting your password in Gateway Portal will reset your CommerceInterface password as well </span> <span style='font-size: 12pt; font-family: "Open Sans"; color: rgb(0, 0, 0);  font-weight: 400;'>  because your <em style='box-sizing: border-box; color: rgb(51, 51, 51); font-family: "Open Sans"; font-size: 16px; font-weight: 400; text-align: start; text-indent: 0px;'>   </em> <em style='box-sizing: border-box; color: rgb(51, 51, 51); font-family: "Open Sans"; font-size: 16px; font-weight: 400; text-align: start; text-indent: 0px;'> CommerceInterface </em> <span style='color: rgb(51, 51, 51); font-family: "Open Sans"; font-size: 16px; font-weight: 400; text-align: start; text-indent: 0px; display: inline !important;'>  login information is linked to the login details used to login to  </span> Gateway <span style='color: rgb(51, 51, 51); font-family: "Open Sans"; font-size: 16px; font-weight: 400; text-align: start; text-indent: 0px; display: inline !important;'> . </span> </span><p style="line-height: 1.38; margin-bottom: 0pt;"dir=ltr><br><p><br><p><br><p style="line-height: 1.38; margin-bottom: 0pt;"dir=ltr><span style='font-size: 18pt; font-family: "Open Sans"; color: rgb(83, 163, 24);  font-weight: 700;'> Reset Password in Merchant Success Center </span><p style="line-height: 1.38; margin-bottom: 0pt;"dir=ltr><br><div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: tahoma, arial, sans-serif; font-size: 14px; font-weight: 400; text-indent: 0px; line-height: 1.68; margin-bottom: 0pt; text-align: center;"dir=ltr><a style="box-sizing: border-box; color: rgb(44, 92, 197); word-break: break-word; overflow-wrap: break-word;"href=https://marketplace.groupon.com/support/login rel=noreferrer target=_blank> <span style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-size: 14pt; font-family: "Open Sans"; color: rgb(0, 102, 204); font-weight: 400; text-decoration-skip-ink: none;'> https://marketplace.groupon.com/support/login </span> </a></div><div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: tahoma, arial, sans-serif; font-size: 14px; font-weight: 400; text-indent: 0px; line-height: 1.68; margin-bottom: 0pt; text-align: left;"dir=ltr><span style='font-size: 18pt; font-family: "Open Sans"; color: rgb(83, 163, 24);  font-weight: 700;'> <br> </span><span style='font-size: 12pt; font-family: "Open Sans"; color: rgb(0, 0, 0);  font-weight: 400;'> Use the "Forgot your Password" link to have a login email sent to your registered Goods Gateway Account email address, to establish a password for the support portal account. This will not affect or reset, your current Gateway/CommerceInterface password. </span></div><p style="line-height: 1.38; margin-bottom: 0pt;"dir=ltr><br><p style="line-height: 1.38; margin-bottom: 0pt;"dir=ltr><br><p><br></article><hr><p class=article-vote data-article-id=5000814373 data-language=en data-user-id id=voting-container>Did you find it helpful? <span class="vote-up a-link"data-update-with-message="Glad we could be helpful. 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Help us improve this article with your feedback.</div><div id=vote-feedback-form><div class="sloading loading-small loading-block"></div></div></div></section><script>jQuery(".page-stamp.page-stamp-article").hide();</script><script>window.fwSettings={
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		// Setting the locale for moment js
		moment.lang('en');

		var validation_meassages = {"required":"This field is required.","remote":"Please fix this field.","email":"Please enter a valid email address.","url":"Please enter a valid URL.","date":"Please enter a valid date.","dateISO":"Please enter a valid date ( ISO ).","number":"Please enter a valid number.","digits":"Please enter only digits.","creditcard":"Please enter a valid credit card number.","equalTo":"Please enter the same value again.","two_decimal_place_warning":"Value cannot have more than 2 decimal digits","select_atleast_one":"Select at least one option.","select2_minimum_limit":"Please type %{char_count} or more letters","select2_maximum_limit":"You can only select %{limit} %{container}","maxlength":"Please enter no more than {0} characters.","minlength":"Please enter at least {0} characters.","rangelength":"Please enter a value between {0} and {1} characters long.","range":"Please enter a value between {0} and {1}.","max":"Please enter a value less than or equal to {0}.","min":"Please enter a value greater than or equal to {0}.","select2_maximum_limit_jq":"You can only select {0} {1}","facebook_limit_exceed":"Your Facebook reply was over 8000 characters. You'll have to be more clever.","messenger_limit_exceeded":"Oops! You have exceeded Messenger Platform's character limit. Please modify your response.","not_equal_to":"This element should not be equal to","email_address_invalid":"One or more email addresses are invalid.","twitter_limit_exceed":"Oops! You have exceeded Twitter's character limit. You'll have to modify your response.","password_does_not_match":"The passwords don't match. Please try again.","valid_hours":"Please enter a valid hours.","reply_limit_exceed":"Your reply was over 2000 characters. You'll have to be more clever.","url_format":"Invalid URL format","url_without_slash":"Please enter a valid URL without '/'","link_back_url":"Please enter a valid linkback URL","requester_validation":"Please enter a valid requester details or <a href=\"#\" id=\"add_requester_btn_proxy\">add new requester.</a>","agent_validation":"Please enter valid agent details","email_or_phone":"Please enter a Email or Phone Number","upload_mb_limit":"Upload exceeds the available 15MB limit","invalid_image":"Invalid image format","atleast_one_role":"At least one role is required for the agent","invalid_time":"Invalid time.","remote_fail":"Remote validation failed","trim_spaces":"Auto trim of leading & trailing whitespace","hex_color_invalid":"Please enter a valid hex color value.","name_duplication":"The name already exists.","invalid_value":"Invalid value","invalid_regex":"Invalid Regular Expression","same_folder":"Cannot move to the same folder.","maxlength_255":"Please enter less than 255 characters","decimal_digit_valid":"Value cannot have more than 2 decimal digits","atleast_one_field":"Please fill at least {0} of these fields.","atleast_one_portal":"Select atleast one portal.","custom_header":"Please type custom header in the format -  header : value","same_password":"Should be same as Password","select2_no_match":"No matching %{container} found","integration_no_match":"no matching data...","time":"Please enter a valid time","valid_contact":"Please add a valid contact","field_invalid":"This field is invalid"}	

		jQuery.extend(jQuery.validator.messages, validation_meassages );


		jQuery(".call_duration").each(function () {
			var format,time;
			if (jQuery(this).data("time") === undefined) { return; }
			if(jQuery(this).hasClass('freshcaller')){ return; }
			time = jQuery(this).data("time");
			if (time>=3600) {
			 format = "hh:mm:ss";
			} else {
				format = "mm:ss";
			}
			jQuery(this).html(time.toTime(format));
		});
	});

	// Shortcuts variables
	var Shortcuts = {"global":{"help":"?","save":"mod+return","cancel":"esc","search":"/","status_dialog":"mod+alt+return","save_cuctomization":"mod+shift+s"},"app_nav":{"dashboard":"g d","tickets":"g t","social":"g e","solutions":"g s","forums":"g f","customers":"g c","reports":"g r","admin":"g a","ticket_new":"g n","compose_email":"g m"},"pagination":{"previous":"alt+left","next":"alt+right","alt_previous":"j","alt_next":"k"},"ticket_list":{"ticket_show":"return","select":"x","select_all":"shift+x","search_view":"v","show_description":"space","unwatch":"w","delete":"#","pickup":"@","spam":"!","close":"~","silent_close":"alt+shift+`","undo":"z","reply":"r","forward":"f","add_note":"n","scenario":"s"},"ticket_detail":{"toggle_watcher":"w","reply":"r","forward":"f","add_note":"n","close":"~","silent_close":"alt+shift+`","add_time":"m","spam":"!","delete":"#","show_activities_toggle":"}","properties":"p","expand":"]","undo":"z","select_watcher":"shift+w","go_to_next":["j","down"],"go_to_previous":["k","up"],"scenario":"s","pickup":"@","collaboration":"d"},"social_stream":{"search":"s","go_to_next":["j","down"],"go_to_previous":["k","up"],"open_stream":["space","return"],"close":"esc","reply":"r","retweet":"shift+r"},"portal_customizations":{"preview":"mod+shift+p"},"discussions":{"toggle_following":"w","add_follower":"shift+w","reply_topic":"r"}};
	
	// Date formats
	var DATE_FORMATS = {"non_us":{"moment_date_with_week":"ddd, D MMM, YYYY","datepicker":"d M, yy","datepicker_escaped":"d M yy","datepicker_full_date":"D, d M, yy","mediumDate":"d MMM, yyyy"},"us":{"moment_date_with_week":"ddd, MMM D, YYYY","datepicker":"M d, yy","datepicker_escaped":"M d yy","datepicker_full_date":"D, M d, yy","mediumDate":"MMM d, yyyy"}};

	var lang = { 
		loadingText: "Please Wait...",
		viewAllTickets: "View all tickets"
	};


//]]></script><img alt=" "aria-hidden=true src=/support/solutions/articles/5000814373-how-do-i-reset-my-account-password-/hit><script>I18n.defaultLocale = "en";
     		I18n.locale = "en";</script></div>