On Mon, 26 Aug 2002 the voices made bugzilla-daemon@hughes-family.org write:> http://www.hughes-family.org/bugzilla/show_bug.cgi?id=735> ------- Additional Comments From br+spamassassin@panix.com  2002-08-26 09:33 -------
> Just because it's documented doesn't mean it's a good thing.
>
> I work for an ISP.  We provide SpamAssassin to our customers.  I got email
> today from a support tech saying that "spamassassin -t" reports that a
> message is probably spam even when it's not, and why is this, and can we
> change it?  I thought about why it is, and the only answer I could come up
> with was, "it was easier for the programmer that way".  That's an answer, I
> guess, but her point was that this is going to generate support calls, and
> support calls cost us time and money. Why would a customer use `spamassassin -t` without understanding what it does?
	/Tony
-- 
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