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   Unable To Login - Google Play Service – Help Center
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How can I change it back? </a><li><a class=sidenav-item href=/hc/en-us/articles/217764427-My-device-has-been-lost-or-stolen-what-can-I-do-to-protect-my-profile-> My device has been lost or stolen, what can I do to protect my profile? </a><li><a class=sidenav-item href=/hc/en-us/articles/218137128-How-can-I-change-my-password-in-app-> How can I change my password in-app? </a><li><a class=sidenav-item href=/hc/en-us/articles/218136988-I-m-currently-logged-in-can-I-still-change-my-email-address-> I'm currently logged in, can I still change my email address? </a><li><a class=sidenav-item href=/hc/en-us/articles/360017347034--iOS-Facebook-Google-Login-Troubleshooting> [iOS] Facebook/Google Login - Troubleshooting </a><li><a class=sidenav-item href=/hc/en-us/articles/360017041633--Android-Facebook-and-Google-Login-Troubleshooting> [Android] Facebook and Google Login - Troubleshooting </a><li><a class=sidenav-item href=/hc/en-us/articles/360017311113-Can-t-log-out-Suggested-Troubleshooting> Can't log out? Suggested Troubleshooting </a><li><a class="sidenav-item current-article"href=/hc/en-us/articles/360005944834-Unable-To-Login-Google-Play-Service> Unable To Login - Google Play Service </a></ul><a class=article-sidebar-item href=/hc/en-us/sections/360010892654-Login-and-Account-Issues> See more </a></section></section><article class=article><h1 title="Unable To Login - Google Play Service"class=article-title>Unable To Login - Google Play Service</h1><section class=article-info><div class=article-content><div class=article-body><p>In short, <strong> Google Play Service </strong>  is an application that is very closely linked to the Android system itself. It actually allows your smartphone to benefit from the latest versions of applications without upgrading to the latest version of Android.<p> <p class=wysiwyg-text-align-center><img alt=Screenshot_2018-06-11-09-02-47.png height=246 src=/hc/article_attachments/360007582674/Screenshot_2018-06-11-09-02-47.png width=317>  <p class=wysiwyg-text-align-center> <p>If you’re having trouble <strong> logging in </strong> because of the <strong> Google Play Service </strong> error message, you may try to <strong> clear </strong> your Google Play Service <strong> cache </strong> and <strong> data </strong> while our development team is working to determine the root cause of this inconvenience, but keep in mind <strong> Google Play Services </strong> is a Google product.<p><em> To clear cache and data... </em><ol><li><strong> Close </strong> Grindr<li>Go to the <strong> Settings </strong> of your device<li>Tap <strong> Apps </strong><li>Scroll to All apps and then scroll down to <strong> “Google Play Services” </strong> app.<li>Open the app details and tap on the <strong> “Force stop” </strong> button.<li>Then, tap on the <strong> “Clear cache </strong> and <strong> Clear Data” </strong> button.<li><strong> Restart </strong> your device</ol><p> <p><em data-redactor-tag=em> <strong> *Note: </strong>   </em> You may need to do the same with the <strong> Google Services Framework </strong> app.<p> </div><div class=article-attachments><ul class=attachments></ul></div></div></section><footer></footer></article></div><div class=article-votes><span class=article-votes-question> Was this article helpful? </span><div class=article-votes-controls role=radiogroup><a class="button article-vote article-vote-up"data-label="1084 out of 5043 found this helpful"aria-selected=false data-helper=vote data-id=360005944834 data-item=article data-selected-class=null data-type=up data-upvote-count=1084 data-value=null data-vote-count=5043 data-vote-sum=-2875 data-vote-url=/hc/en-us/articles/360005944834/vote href=# rel=nofollow role=radio title=Yes> </a><a class="button article-vote article-vote-down"data-label="1084 out of 5043 found this helpful"aria-selected=false data-helper=vote data-id=360005944834 data-item=article data-selected-class=null data-type=down data-upvote-count=1084 data-value=null data-vote-count=5043 data-vote-sum=-2875 data-vote-url=/hc/en-us/articles/360005944834/vote href=# rel=nofollow role=radio title=No> </a></div><small class=article-votes-count> <span data-label="1084 out of 5043 found this helpful"class=article-vote-label data-helper=vote data-id=360005944834 data-item=article data-type=label data-upvote-count=1084 data-value=null data-vote-count=5043 data-vote-sum=-2875 data-vote-url=/hc/en-us/articles/360005944834/vote> 1084 out of 5043 found this helpful </span> </small></div><div class=article-more-questions>Have more questions? <a href=/hc/en-us/requests/new> Submit a request </a></div><div class=article-return-to-top><a href=#article-container> Return to top <span class=icon-arrow-up> </span> </a></div><section class=article-relatives><div data-recent-articles></div><section class=related-articles><h3 class=related-articles-title>Related articles</h3><ul><li><a href=/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCOICZ9JTADoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCALGBtJTADoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSI1L2hjL2VuLXVzL2FydGljbGVzLzM2MDAxMjI1MTg3NC1XaHktQW0tSS1CYW5uZWQtBjsIVDoJcmFua2kG--c8c4e588d309b3f2bde1fdcf968ca887702a66f5 rel=nofollow> Why Am I Banned? </a><li><a href=/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGkEf88ADToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCALGBtJTADoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSI9L2hjL2VuLXVzL2FydGljbGVzLzIxODE1NjkyNy1Ucm91Ymxlc2hvb3RpbmctYXBwLWNyYXNoZXMGOwhUOglyYW5raQc%3D--9c2979d6aed98fd31171848fd413ba86a7c08e5e rel=nofollow> Troubleshooting app crashes </a><li><a href=/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCNrBtNJTADoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCALGBtJTADoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJPL2hjL2VuLXVzL2FydGljbGVzLzM2MDAxNzM0NzAzNC0taU9TLUZhY2Vib29rLUdvb2dsZS1Mb2dpbi1Ucm91Ymxlc2hvb3RpbmcGOwhUOglyYW5raQg%3D--4b82bb1015d3607c3799d9ea45498ec28b94d7be rel=nofollow> [iOS] Facebook/Google Login - Troubleshooting </a><li><a href=/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGkE%2BAXUDToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCALGBtJTADoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJrL2hjL2VuLXVzL2FydGljbGVzLzIzMTk5ODk2OC1JLW0tbG9nZ2VkLW91dC1vZi10aGUtYXBwLWFuZC1JLWZvcmdvdC1teS1wYXNzd29yZC1Ib3ctY2FuLUktZ2V0LWJhY2staW4tBjsIVDoJcmFua2kJ--f9a93203c81bca5af2a3c5ed76ea175ddaae5ea6 rel=nofollow> I'm logged out of the app and I forgot my password. 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