<!doctypehtml><html lang=en><meta content=origin name=referrer><script>var utag_data = utag_data || {};
			utag_data.device = 'desktop';
			utag_data.page_lang = 'en';
			utag_data.page_site = 'support';
			utag_data.page_segment = 'companies';
			utag_data.page_name = 'lost-login-or-password-for-onedrive-for-business';
			utag_data.page_category_l0 = 'self-employed-and-small-companies';
			utag_data.page_category_l1 = 'support';
			utag_data.page_category_l2 = 'website-and-cloud';
			utag_data.page_category_l3 = 'onedrive-for-business';
			utag_data.page_id = 'sfaqs_oned_pwd';</script><meta content=language:en,l1:support,l2:website-and-cloud,l3:onedrive-for-business,id:sfaqs_oned_pwd name=map><script data-dtconfig="app=73e58fc8b1ccfc20|featureHash=ICA2SVfghjqru|vcv=2|rdnt=1|uxrgce=1|bp=2|cuc=rk9ssemq|dpvc=1|md=mdcc1=a#customerLink ^rb div|lastModification=1607092549736|dtVersion=10205201116183137|tp=500,50,0,1|uxdcw=1500|vs=2|agentUri=/ruxitagentjs_ICA2SVfghjqru_10205201116183137.js|reportUrl=/rb_8093c039-36aa-470b-b308-34c744608283|rid=RID_-275572435|rpid=1842422911|domain=proximus.be"src=/ruxitagentjs_ICA2SVfghjqru_10205201116183137.js></script><script data-dtconfig="app=73e58fc8b1ccfc20|featureHash=ICA2SVfghjqru|vcv=2|rdnt=1|uxrgce=1|bp=2|cuc=rk9ssemq|dpvc=1|md=mdcc1=a#customerLink ^rb div|lastModification=1607092549736|dtVersion=10205201116183137|tp=500,50,0,1|uxdcw=1500|vs=2|agentUri=/ruxitagentjs_ICA2SVfghjqru_10205201116183137.js|reportUrl=/rb_8093c039-36aa-470b-b308-34c744608283|rid=RID_-275572435|rpid=-1713789821|domain=proximus.be"src=/ruxitagentjs_ICA2SVfghjqru_10205201116183137.js></script><script src=//tags.tiqcdn.com/utag/belgacom/main/prod/utag.sync.js></script><script>(function (a, b, f, d, c) {
					var e = window;
					if ("undefined" !== typeof e.TMS) return !0;
					a = "undefined" !== typeof a && "" !== a && /(dev)$/i.test(a) ? "dev" : /(uat)$/i.test(a) ? "qa" : "prod";
					b = "//tags.tiqcdn.com/utag/belgacom/main/" + a + "/utag.js";
					f = document;
					d = "script";
					c = f.createElement(d);
					c.src = b;
					c.type = "text/java" + d;
					c.async = !0;
					b = f.getElementsByTagName(d)[0];
					b.parentNode.insertBefore(c, b);
					e.TMS = function () {
					};
					e.TMS.q = [];
					e.TMS.send = function (a) {
						window.TMS.q.push(a)
					}
				})();</script><meta content="text/html; charset=utf-8"http-equiv=Content-Type><meta content="IE=edge, chrome=1"http-equiv=X-UA-Compatible><title>
   Lost login or password for OneDrive for Business | Proximus
  </title><meta content="Can't log in to OneDrive for Business? Read this troubleshoot guide."name=description><meta content=EN name=language><meta content=1562423357358982 property=fb:app_id><meta content=576702902 property=fb:admins><meta content=website property=og:type><meta content=58c031095c4477e6110a06fe83792125 name=p:domain_verify><meta content=companies name=facetsegment><meta content=help name=facetzone><meta content=true name=hc_se_website><meta content=width=device-width,initial-scale=1 name=viewport><link rel="shortcut icon"href=/support/.resources/cdn/brand/logos/favicon~2016-05-09-03-56-30-321~cache.ico type=image/x-icon><meta content=https://www.proximus.be/dam/jcr:d23f4281-8c4a-46e7-b7a7-5253807f6d1d/cdn/sites/iportal/images/illustrations/GSA_default_images/support/cloud~2020-10-14-10-00-14~cache.jpg property=og:image><meta content=https://www.proximus.be/dam/jcr:d23f4281-8c4a-46e7-b7a7-5253807f6d1d/cdn/sites/iportal/images/illustrations/GSA_default_images/support/cloud~2020-10-14-10-00-14~cache.jpg name=social_network_image><meta data-page-subject=true name=twitter:title><meta content=https://www.proximus.be/support/en/id_sfaqs_oned_pwd/self-employed-and-small-companies/support/website-and-cloud/onedrive-for-business/problems/lost-login-or-password-for-onedrive-for-business.html data-page-subject=true name=twitter:url><meta content="Can't log in to OneDrive for Business? Read this troubleshoot guide."data-page-subject=true name=twitter:description><meta content=photo data-page-subject=true name=twitter:card><meta content=@proximus data-page-subject=true name=twitter:site><meta content=https://www.proximus.be/dam/jcr:d23f4281-8c4a-46e7-b7a7-5253807f6d1d/cdn/sites/iportal/images/illustrations/GSA_default_images/support/cloud~2020-10-14-10-00-14~cache.jpg data-page-subject=true name=twitter:image><meta content=https://www.proximus.be/support/en/id_sfaqs_oned_pwd/self-employed-and-small-companies/support/website-and-cloud/onedrive-for-business/problems/lost-login-or-password-for-onedrive-for-business.html property=og:url><link href=//www.proximus.be/support/en/id_sfaqs_oned_pwd/self-employed-and-small-companies/support/website-and-cloud/onedrive-for-business/problems/lost-login-or-password-for-onedrive-for-business.html rel=canonical><meta content="Can't log in to OneDrive for Business? Read this troubleshoot guide."property=og:description><link href=//www.proximus.be/support/en/id_sfaqs_oned_pwd/self-employed-and-small-companies/support/website-and-cloud/onedrive-for-business/problems/lost-login-or-password-for-onedrive-for-business.html hreflang=en rel=alternate><link href=//www.proximus.be/support/fr/id_sfaqs_oned_pwd/independants-et-petites-entreprises/support/site-web-et-cloud/onedrive-for-business/problemes/mot-de-passe-ou-login-perdu-pour-onedrive-for-business.html hreflang=fr rel=alternate><link href=//www.proximus.be/support/nl/id_sfaqs_oned_pwd/zelfstandigen-en-kleine-bedrijven/support/website-en-cloud/onedrive-for-business/problemen/wachtwoord-of-login-kwijt-voor-onedrive-for-business.html hreflang=nl rel=alternate><meta content=/dam/jcr:a557eb0f-f885-4073-b443-74e98a4e933c/cdn/sites/iportal/images/illustrations/GSA_default_images/SE/image_support_section_cloud_website~2020-10-14-11-01-10~cache.jpg name=faq_image><meta content=true name=facethelpmaster><meta content=true name=hc_se_website><link href=/support/.resources/cdn/cis/css/iportal-all-css-pack~2020-12-03-15-23-05-586~cache.css media=all rel=stylesheet><body class=rs-se data-ng-app=px-container><div class=off-canvas-wrap><div class=inner-wrap><a class="show-on-focus rs-skip-to-main"href=#maincontent> Skip to main content </a><div class="JP-debug-account-dd row"></div><section style="display: none;"data-tms-id=TMS_SEGMENTOVERLAYER_MESSAGE id=segmentOverlayerSection><div class=rs-padding-bottom2><div class="rs-alert rs-alert-info"><div class=row><div class="columns small-12"><div class=rs-alert-box><div class=row><div class=rs-auto><i class="icon-Information-box icon-2x rs-txt-c2"aria-hidden=true> </i></div><div class="rs-last rs-txt-c2"><p class=rs-txt-c2>You're very welcome to explore our private website. But... as you are a professional, we have adapted solutions for your needs, <a class=rs-txt-c2 href=/support/en/id_zwps_support/self-employed-and-small-companies/support.html> on our « professional website » </a> .</div></div><a class="close rs-link-no-decoration"href=#> × </a></div></div></div></div></div></section><div><div><section data-tms-id=TMS_BERT_MESSAGE id=bertMessage_e8358edf-4d05-456d-b121-3b939b55dbbe style=display:none;><div class=row><div class="columns small-12"><div class="alert-box warning rs-margin-top2 rs-margin-bottom1"data-alert><div class=row><div class=rs-auto><i class="icon-Warning-box icon-2x rs-txt-error"> </i></div><div class=rs-last><div class="rs-txt-error rs-txt-s6">Important message</div><p id=snippet_bert_e8358edf-4d05-456d-b121-3b939b55dbbe></div></div><a class="close rs-link-no-decoration"href=# id=close_bert_e8358edf-4d05-456d-b121-3b939b55dbbe> × </a></div></div></div></section><section class="rs-pos-fixed rs-pos-b rs-profact show-for-small-only"style="display:none !important"data-tms-id=TMS_OVERLAYER id=mobileOverlayer_e8358edf-4d05-456d-b121-3b939b55dbbe><div class="rs-alert rs-bg-pt10 rs-padding-top1"id=overlayer-messbar><div class=row><div class="columns small-12"><div id=snippet_mobile_overlayer_e8358edf-4d05-456d-b121-3b939b55dbbe></div></div></div><a class="close rs-link-no-decoration"href=# id=mobileOverlayer_close_e8358edf-4d05-456d-b121-3b939b55dbbe> × </a></div></section><div class=reveal-modal data-reveal data-tms-id=TMS_OVERLAYER id=desktopOverlayer_e8358edf-4d05-456d-b121-3b939b55dbbe><div id=snippet_desktop_overlayer_e8358edf-4d05-456d-b121-3b939b55dbbe></div><a " class=close-reveal-modal id=desktopOverlayer_close_e8358edf-4d05-456d-b121-3b939b55dbbe> × </a><a " id=desktopOverlayer_closeMtfb_e8358edf-4d05-456d-b121-3b939b55dbbe style=display:none;> </a></div></div><script id=dismissMtfbOverlayerScript>function doNotShowMtfb(){
				if(document.getElementById("desktopOverlayer_closeMtfb_e8358edf-4d05-456d-b121-3b939b55dbbe")) {
					document.getElementById("desktopOverlayer_closeMtfb_e8358edf-4d05-456d-b121-3b939b55dbbe").click();
				}
			};</script><script>document.addEventListener("DOMContentLoaded", function() {
				var overlayerComponent = new OverlayerComponent('/support/api/overlayer?uuid=12b332a7-5722-4481-bb68-675f7ee9ba25&language=en', false, 'e8358edf-4d05-456d-b121-3b939b55dbbe');
				overlayerComponent.init();
			});</script></div><div class=rs-header2020-wrapper data-elastic=index-off><header class=rs-header2020 data-header-container role=banner><div class=rs-header2020-row><div class=rs-header2020-columns><input aria-hidden=true class=rs-burger-checkbox data-header-mobilemenu id=mobileMenu type=checkbox><div class=rs-topbar data-tms-id=TMS_header2020_topbar><nav class="rs-segments hide-for-medium-up"role=navigation><button title="Independents and companies up to 9 employees"aria-controls=segmentsList aria-expanded=false aria-haspopup=true aria-label=Business class=rs-btn-segments data-header-toggle=toggleOpen data-tooltip><span class=rs-segments-txt> Business </span> <svg viewbox="0 0 32 32"aria-hidden=true class=rs-header-arrow xmlns=http://www.w3.org/2000/svg><path d=M4,12a1,1,0,0,1,.29-.71,1,1,0,0,1,1.42,0L16,21.59l10.29-10.3a1,1,0,0,1,1.42,1.42l-11,11a1,1,0,0,1-1.42,0l-11-11A1,1,0,0,1,4,12Z></path></svg></button><ul aria-hidden=true class=rs-segments-list id=segmentsList><li><a aria-label=Personal href=/support/en/personal.html> Personal </a><li><a aria-label="Large companies"title="Companies as of 10 employees and the public sector"aria-haspopup=true data-tooltip href=/support/en/companies-and-government.html> Large companies </a></ul></nav><nav class="rs-segments show-for-medium-up"role=navigation><ul class=rs-segments-list id=segmentsList><li><a aria-label=Personal href=/support/en/personal.html> Personal </a><li class=rs-selected><a title="Independents and companies up to 9 employees"aria-haspopup=true aria-label=Business data-tooltip href=/support/en/self-employed-and-small-companies.html> Business </a><li><a aria-label="Large companies"title="Companies as of 10 employees and the public sector"aria-haspopup=true data-tooltip href=/support/en/companies-and-government.html> Large companies </a></ul></nav><div class=rs-lang><a aria-controls=langList aria-expanded=false aria-label=English class=rs-btn-lang data-header-toggle=toggleOpen href=javascript:void(0) role=button> <span class=rs-lang-txt data-href=/support/en/id_sfaqs_oned_pwd/self-employed-and-small-companies/support/website-and-cloud/onedrive-for-business/problems/lost-login-or-password-for-onedrive-for-business.html> EN </span> <svg viewbox="0 0 32 32"aria-hidden=true class=rs-header-arrow xmlns=http://www.w3.org/2000/svg><path d=M4,12a1,1,0,0,1,.29-.71,1,1,0,0,1,1.42,0L16,21.59l10.29-10.3a1,1,0,0,1,1.42,1.42l-11,11a1,1,0,0,1-1.42,0l-11-11A1,1,0,0,1,4,12Z></path></svg> </a><ul aria-label="Choose your language"aria-hidden=true class=rs-lang-list id=langList><li><a aria-label=Français href=/support/fr/id_sfaqs_oned_pwd/independants-et-petites-entreprises/support/site-web-et-cloud/onedrive-for-business/problemes/mot-de-passe-ou-login-perdu-pour-onedrive-for-business.html hreflang=fr lang=fr> FR </a><li><a aria-label=Nederlands href=/support/nl/id_sfaqs_oned_pwd/zelfstandigen-en-kleine-bedrijven/support/website-en-cloud/onedrive-for-business/problemen/wachtwoord-of-login-kwijt-voor-onedrive-for-business.html hreflang=nl lang=nl> NL </a></ul></div></div><div class=rs-logobar data-tms-id=TMS_header2020_logobar><a title="Back to the home page"class=rs-logo href=https://www.proximus.be/en/id_self-employed-and-small-companies/self-employed-and-small-companies.html> <svg viewbox="0 0 44.91 44.91"aria-labelledby=proximus-logo focusable=false role=img xmlns=http://www.w3.org/2000/svg><title id=proximus-logo>Back to the home page</title><path d="M40.78 14.83c.59-.44 3.82-3.05 4.11-6.75A7.91 7.91 0 0 0 37.15 0h-.32c-3.71.28-6.31 3.52-6.76 4.11a24 24 0 0 0-4.31 10.06 36.49 36.49 0 0 1-6.61 0 24.16 24.16 0 0 0-4.32-10.04C14.39 3.54 11.78.3 8.07 0A7.89 7.89 0 0 0 0 7.76a1.71 1.71 0 0 0 0 .32c.28 3.71 3.51 6.31 4.11 6.76a24 24 0 0 0 10.06 4.31 36.49 36.49 0 0 1 0 6.61 24 24 0 0 0-10.04 4.32c-.6.44-3.83 3-4.11 6.75a7.89 7.89 0 0 0 7.74 8.06h.31c3.71-.28 6.31-3.52 6.76-4.11a24 24 0 0 0 4.31-10.06 36.49 36.49 0 0 1 6.61 0 24 24 0 0 0 4.32 10.06c.44.59 3 3.82 6.75 4.11a7.9 7.9 0 0 0 8.06-7.74 1.71 1.71 0 0 0 0-.32c-.28-3.71-3.51-6.31-4.11-6.76a24 24 0 0 0-10.06-4.31c-.1-1.08-.15-2.19-.15-3.31s.06-2.23.15-3.3a24.07 24.07 0 0 0 10.07-4.32zm-6.29-7.22l.08-.1a5 5 0 0 1 2.7-1.89c.16 0 .6 0 1.33.69s.69 1.16.68 1.33a4.94 4.94 0 0 1-1.89 2.7l-.1.07a16.17 16.17 0 0 1-5.44 2.64 16.27 16.27 0 0 1 2.64-5.44zm-21.44 5.44a16.24 16.24 0 0 1-5.44-2.63l-.1-.08a5 5 0 0 1-1.89-2.7c0-.16 0-.6.69-1.33s1.16-.69 1.33-.68a5 5 0 0 1 2.7 1.89l.07.1a16.17 16.17 0 0 1 2.64 5.44zM10.41 37.3l-.07.1a4.92 4.92 0 0 1-2.7 1.88c-.17 0-.61 0-1.33-.68s-.69-1.16-.68-1.33a5 5 0 0 1 1.88-2.7l.1-.07a16.36 16.36 0 0 1 5.44-2.64 16.24 16.24 0 0 1-2.63 5.44zM25 25c-.84-.05-1.7-.08-2.57-.08s-1.72 0-2.56.08c.05-.84.08-1.7.08-2.57s0-1.72-.08-2.56a39.92 39.92 0 0 0 5.13 0c0 .84-.07 1.7-.08 2.57S25 24.18 25 25zm6.84 6.84a16.15 16.15 0 0 1 5.44 2.63l.1.08a4.94 4.94 0 0 1 1.89 2.7c0 .17 0 .61-.68 1.33s-1.17.69-1.33.68a4.94 4.94 0 0 1-2.7-1.88l-.08-.1a16.34 16.34 0 0 1-2.63-5.44z"></path></svg> </a><nav class=rs-nav-main role=navigation><div class=rs-nav-main-title>Menu</div><ul aria-label="Main menu"aria-owns=navLevel2 class=rs-nav-level1><li><a data-tms-link-name=Packs href=https://www.proximus.be/en/id_cb_all_businessflex_packs/self-employed-and-small-companies/all-businessflex-packs.html> Packs </a><li><a data-tms-link-name=Mobile href=https://www.proximus.be/en/id_catb_mobile/self-employed-and-small-companies/mobile.html> Mobile </a><li><a data-tms-link-name=Website href=https://www.proximus.be/en/id_catb_website_creation/self-employed-and-small-companies/website-creation.html> Website </a><li><a data-tms-link-name="Other products"href=https://www.proximus.be/en/id_catb_other/self-employed-and-small-companies/other-products-and-options.html> Other products </a><li class=rs-selected><a data-tms-link-name=Help href=/support/en/id_zwps_support/self-employed-and-small-companies/support.html> Help </a><li><a data-tms-link-name=Blog href=https://www.proximus.be/en/id_catb_blog/self-employed-and-small-companies/blog/news.html> Blog </a></ul><ul class="rs-header-icons rs-header-icons-2020"data-header-icons><li class=rs-header-icons-link><a href=https://www.proximus.be/login/webmail/> <svg viewbox="0 0 32 32"xmlns=http://www.w3.org/2000/svg><title>Webmail</title><path class=b d=M24.8,6H10.11A6.12,6.12,0,0,0,4,12.11V22.8A3.2,3.2,0,0,0,7.2,26H21.89A6.12,6.12,0,0,0,28,19.89V9.2A3.2,3.2,0,0,0,24.8,6Zm.67,15.87-5.24-6L26,9.64V19.89A4,4,0,0,1,25.47,21.87ZM24.79,8l-8,8.73a1,1,0,0,1-1.48,0l-7.42-8A4.11,4.11,0,0,1,10.11,8ZM6,22.48V12.11a4.07,4.07,0,0,1,.5-1.93l5.27,5.71ZM7.33,24l5.8-6.63.66.71a3,3,0,0,0,4.42,0l.66-.71,5.23,6a4.1,4.1,0,0,1-2.21.66Z></path></svg> </a><li class=rs-header-icons-link><a href=/support/en/id_cb_contact/self-employed-and-small-companies/support/contact-our-customer-service-business.html> <svg viewbox="0 0 32 32"aria-labelledby=icon-svg-contact focusable=false role=img xmlns=http://www.w3.org/2000/svg><title id=icon-svg-contact>Contact</title><path d="M26 19a3 3 0 0 1-3 3H10.63a1 1 0 0 0-.65.24L6 25.65V10a3 3 0 0 1 3-3h15a2 2 0 0 1 2 2zM4 10v17.82a1 1 0 0 0 1.66.76L11 24h12a5 5 0 0 0 5-5V9a4 4 0 0 0-4-4H9a5 5 0 0 0-5 5z"></path><path d="M19 9.78a2.43 2.43 0 0 1 1 2.06 2.24 2.24 0 0 1-.44 1.39 4.56 4.56 0 0 1-1.66 1.16 9.68 9.68 0 0 0-1 .54.78.78 0 0 0-.34.43 2.74 2.74 0 0 0-.08.83h-2.41a8.76 8.76 0 0 1 .1-1.63 1.44 1.44 0 0 1 .47-.78 7.84 7.84 0 0 1 1.36-.84l.62-.31a1.79 1.79 0 0 0 .62-.43.69.69 0 0 0 .13-.43.62.62 0 0 0-.35-.49 2.45 2.45 0 0 0-1.19-.21 5.23 5.23 0 0 0-1.41.18 6.34 6.34 0 0 0-1.29.52L12.25 10a7.66 7.66 0 0 1 1.82-.72A7.53 7.53 0 0 1 16 9a4.88 4.88 0 0 1 3 .78zm-2.7 7.84a1.34 1.34 0 0 1 .4 1 1.38 1.38 0 1 1-2.36-1 1.39 1.39 0 0 1 2 0z"></path></svg> </a><li class="rs-header-icons-link rs-header-search"><a aria-controls=searchPopup aria-expanded=false class=rs-btn-search data-header-toggle=toggleOpen href=# role=button> <svg viewbox="0 0 32 32"aria-labelledby=icon-svg-search focusable=false role=img xmlns=http://www.w3.org/2000/svg><title id=icon-svg-search>Search</title><path d="m26.08 29.42a2.21 2.21 0 0 1 -1.55-.63c-2.53-2.48-5.53-5.54-6.08-6.1a3.16 3.16 0 0 1 -.62-2.58c-3.1.48-9.8 1.15-13.09-3.56a8.57 8.57 0 0 1 .74-10.77 8.5 8.5 0 0 1 12.22-.18c3.51 3.51 2.92 9.27 2.47 12.17a3.18 3.18 0 0 1 2.61.65c.56.52 4 4 6.06 6.06a2.19 2.19 0 0 1 0 3.1l-1.2 1.2a2.16 2.16 0 0 1 -1.56.64zm-6.22-9.61c-.11 1.12 0 1.43 0 1.51.4.43 2.54 2.57 6 6.05a.21.21 0 0 0 .28 0l1.2-1.2a.19.19 0 0 0 0-.28c-3.42-3.45-5.61-5.65-6-6-.04-.1-.34-.2-1.48-.08zm-8.18-14.71h-.1a6.5 6.5 0 0 0 -4.65 2.05 6.57 6.57 0 0 0 -.55 8.25c2.81 4 9.3 3 11.72 2.64.39-2.35 1.24-8-1.82-11a6.46 6.46 0 0 0 -4.6-1.94z"></path></svg> </a></ul></nav><a aria-label=MyProximus class=rs-mypxs-logon href=https://www.proximus.be/login id=rs-d-account> <svg viewbox="0 0 32 32"xmlns=http://www.w3.org/2000/svg><path d="m16 3a13.16 13.16 0 1 0 13.15 13.15 13.17 13.17 0 0 0 -13.15-13.15zm-4.62 23.29c1.04-3.29 2.62-5.36 4.62-6.17 2 .81 3.58 2.9 4.62 6.17a11 11 0 0 1 -9.24 0zm1.32-12.72a3.3 3.3 0 1 1 6.6 0 4.32 4.32 0 0 1 -3.3 4.43 4.32 4.32 0 0 1 -3.3-4.43zm9.7 11.7a12 12 0 0 0 -4.1-6.16 6 6 0 0 0 3-5.54 5.3 5.3 0 1 0 -10.6 0 6 6 0 0 0 3 5.54 12 12 0 0 0 -4.1 6.16 11.15 11.15 0 1 1 12.8 0z"></path></svg> <span class=rs-mypxs-label> MyProximus </span> </a><label aria-hidden=true class=rs-burger-label for=mobileMenu><div class=rs-burger-icon><div class=rs-burger-icon-content></div></div></label></div><div class=rs-nav-level2-wrapper><nav class=rs-nav-level2 data-tms-id=TMS_header2020_nav-level2 id=navLevel2 role=navigation><ul class=rs-nav-level2-list><li class=rs-selected><a aria-current=page data-tms-link-name=Help href=/support/en/id_zwps_support/self-employed-and-small-companies/support.html> Help </a><li><a data-tms-link-name=Contact href=/support/en/id_cb_contact/self-employed-and-small-companies/support/contact-our-customer-service-business.html> Contact </a><li><a data-tms-link-name="Set up mobile phone"href=/support/en/id_cb_qelp/self-employed-and-small-companies/support/surf-and-e-mail-on-your-mobile.html> Set up mobile phone </a><li><a data-tms-link-name=Hotspot href=/support/en/id_sfaqs_hot_connect/self-employed-and-small-companies/support/internet/internet-on-the-go/surf-on-a-hotspot/how-to-surf-on-a-public-wi-fi-hotspot.html> Hotspot </a><li><a data-tms-link-name=Bill href=/support/en/id_sfaqs_bill_global/self-employed-and-small-companies/support/billing/bill-and-payments/explanation-of-your-bill/-a-question-about-your-bill-payment-statement-or-usage.html> Bill </a><li><a data-tms-link-name=Forum href=//fr.forum.proximus.be> Forum </a></ul></nav></div></div></div></header></div><script>//data retrieved from dialog fall back to default values if they are not set in dialog
    var suggestionProperties = {
    	segment: "ebu",
		language: "en",
        searchHistoryEnabled: false,
        throttleTimeMilliSeconds: 300,
        minChars: 3,
        maxResults: 4,
        baseUrl: "/rest/elasticsearch-search-api/suggest/pxms-",
        site: "be_managed_",
        client: "be_json_ebu_",
        searchHistoryCapacity: 4
    }

    var searchZonesProperties = {
        baseUrl: "/rest/elasticsearch-search-api/search/pxms-",
        site: "be_managed_",
        client: "be_json_ebu_",
        filter: "p"
    }</script><script id=/searchESZoneTemplate.html type=text/ng-template>
     <!--test commit-->
    <div class=
                 'searchZone' ng-show='zoneShown(zone)'>
        <!--<div class="searchZone"> -->
        <div class="rs-search-cat-title">{{zone.title}}</div>

        <ul ng-repeat='item in zone.results'
            class="{{item.isDevice ? 'no-bullet rs-searchbox-sug-list-products' : 'icons-ul'}}">
            <li ng-if='!item.isDevice'>
                <i class='icon-li icon-Arrow icon-lh' aria-hidden="true"></i>
                <a class='rs-txt-c1' ng-mousedown='goToPage(item.linkHref)' ng-href='{{item.linkHref}}'
                   ng-bind-html='item.label'></a>
            </li>

            <li ng-if='item.isDevice'>
                <a class='rs-txt-c1' ng-mousedown='goToPage(item.linkHref)' ng-href='{{item.linkHref}}'>
                    <div class='row'>
                        <div class='rs-auto rs-no-padding'>
                            <img width='40' height='40' class='rs-margin-right1' ng-src='{{item.deviceImg}}'
                                 alt='{{item.deviceModel}}'>
                        </div>
                        <div class='rs-last rs-no-padding'>
                            <p class='rs-no-padding'>{{item.deviceModel}}</p>
                            <p class='rs-no-padding'>{{item.deviceBrand}}</p>
                            <p class='rs-no-padding'>
                                {{(item.isJointOfferPrice) ? translatedAsOfLabel : ''}}
                                <span class='rs-price-s {{(item.isNormalPrice || item.isRefPrice) ? ' rs-price-promo' : ''}}'>
                                <del ng-if='item.isRefPrice'>{{item.deviceRefPrice}}</del>
                                <span class='rs-nowrap'>
										<span class='rs-euro'>€</span>
										<span class='rs-unit'>{{item.displayPriceUnit}}</span>
										<span class='rs-decimal'>{{item.displayPriceDecimal}}</span>
									</span>
                                </span>
                            </p>
                        </div>
                    </div>
                </a>
            </li>
        </ul>
    </div>
    </script><script id=/searchZoneTemplate.html type=text/ng-template>
     <div>
    </div>
    </script><div class=rs-search-popup-wrapper><div class="rs-search-popup rs-header-icons-popup"aria-hidden=true aria-modal=true id=searchPopup role=dialog><button aria-label=Close class=rs-popup-close data-header-toggle=close><svg viewbox="0 0 32 32"class=hide-for-medium-up xmlns=http://www.w3.org/2000/svg><path class=a d=M26,15H6.91l9.3-9.29a1,1,0,1,0-1.42-1.42l-11,11a1,1,0,0,0,0,1.42l11,11a1,1,0,0,0,1.42,0,1,1,0,0,0,0-1.42L6.91,17H26a1,1,0,0,0,0-2Z></path></svg> <svg viewbox="0 0 32 32"class=show-for-medium-up xmlns=http://www.w3.org/2000/svg><path d="m17.41 16 8.3-8.29a1 1 0 1 0 -1.42-1.42l-8.29 8.3-8.29-8.3a1 1 0 0 0 -1.42 1.42l8.3 8.29-8.3 8.29a1 1 0 0 0 0 1.42 1 1 0 0 0 1.42 0l8.29-8.3 8.29 8.3a1 1 0 0 0 1.42 0 1 1 0 0 0 0-1.42z"></path></svg></button><div data-px-webcomponent-lazy="click|.rs-logobar .rs-btn-search"data-px-webcomponent=/support/.resources/cdn/webcomponents/packs/es-js-pack~2020-08-13-06-18-00-109~cache.js id=desktop_searchbox><div class=rs-search-title>Search</div><div class=rs-search-content><div elastic-suggestions><form onsubmit="elasticSearchBoxHeader.searchAnalysis('searchModalHeader2020'); elasticSearchBoxHeader.headerSearch('https://www.proximus.be/en/id_search-support-internal-companies-ES/self-employed-and-small-companies/spc/srp-pers.html','');"class=search-box-form id=header-search-form role=search><div class="rs-form-items-group rs-form-items-group-collapse"><div class=rs-form-item><input placeholder="Your keyword"aria-activedescendant aria-owns=ac-headerSearchResults autocomplete=on id=headerSearchInput name=search type=search><label class=rs-form-label for=headerSearchInput>What are you looking for?</label></div><div class=rs-form-btn><button class=rs-btn title=Search><i aria-hidden=true class=icon-Search> </i></button></div></div></form><div aria-label="Suggestion results"aria-live=polite id=ac-headerSearchResults><ul class="px-engine-search-box-suggestions rs-search-autocomplete"data-template=searchBoxSuggestions></ul><div class=px-engine-search-box-results data-template=searchBoxResults></div></div></div></div></div></div><div class=rs-search-fade></div></div><script data-px-engine-template=searchBoxSuggestions type=text/mustache>
     {{#suggestionList}}
        <li onkeyup="if(event.keyCode === 13) { elasticSearchBoxHeader.onClickSuggestions('{{suggestedWord}}') }"
            onmousedown="elasticSearchBoxHeader.onClickSuggestions('{{suggestedWord}}')">
            <a href="javascript:void(0)">
                {{#suggestedPart}}{{typed}}<strong>{{suggestedPart}}</strong>{{/suggestedPart}}
                {{^suggestedPart}}{{suggestedWord}}{{/suggestedPart}}
            </a>
        </li>
        {{/suggestionList}}
    </script><script data-px-engine-template=searchBoxResults type=text/mustache>
     {{#zones}}
        <div class='searchZone'>
            <div class="rs-search-cat-title">{{title}}</div>
            {{#results}}
            <ul class="{{#isDevice}}no-bullet rs-searchbox-sug-list-products{{/isDevice}}{{^isDevice}}icons-ul{{/isDevice}}">
                {{^isDevice}}
                <li>
                    <i class='icon-li icon-Arrow icon-lh' aria-hidden="true"></i>
                    <a class='rs-txt-c1' onclick='elasticSearchBoxHeader.goToPage("{{linkHref}}")' href='{{linkHref}}'>{{label}}</a>
                </li>
                {{/isDevice}} {{#isDevice}}
                <li>
                    <a class='rs-txt-c1' onclick='elasticSearchBoxHeader.goToPage("{{linkHref}}")' href='{{linkHref}}'>
                        <div class='row'>
                            <div class='rs-auto rs-no-padding'>
                                <img width='40' height='40' class='rs-margin-right1' src='{{deviceImg}}' alt='{{deviceModel}}'>
                            </div>
                            <div class='rs-last rs-no-padding'>
                                <p class='rs-no-padding'>{{deviceModel}}</p>
                                <p class='rs-no-padding'>{{deviceBrand}}</p>
                                <p class='rs-no-padding'>
                                    {{#isJointOfferPrice}} As of {{/isJointOfferPrice}}
                                    <span class='rs-price-s {{#isNormalPrice}}rs-price-promo{{/isNormalPrice}} {{#isRefPrice}}rs-price-promo{{/isRefPrice}}'>
                                            {{#isRefPrice}}<del>{{deviceRefPrice}}</del>{{/isRefPrice}}
                                            <span class='rs-nowrap'>
                                                <span class='rs-euro'>€</span>
                                    <span class='rs-unit'>{{displayPriceUnit}}</span>
                                    <span class='rs-decimal'>{{displayPriceDecimal}}</span>
                                    </span>
                                    </span>
                                </p>
                            </div>
                        </div>
                    </a>
                </li>
                {{/isDevice}}
            </ul>
            {{/results}}
        </div>
        {{/zones}}
    </script><section class="rs-content-wrapper rs-header-has-level2"><main id=maincontent role=main><script type=application/ld+json>
       {
     "@context": "http://schema.org",
     "@type": "BreadcrumbList",
     "itemListElement":
     [
{
"@type": "ListItem",
"position": "1",
"item":
    {
        "@id": "//www.proximus.be/support/en/id_zwps_support/self-employed-and-small-companies/support.html",
        "name": "Help",
        "image": "http://www.proximus.be/support/.resources/cdn/brand/logos/favicon~2016-05-09-03-56-30-321~cache.ico"
    }
}
            ,
{
"@type": "ListItem",
"position": "2",
"item":
    {
        "@id": "//www.proximus.be/support/en/id_scats_ict_cloud/self-employed-and-small-companies/support/website-and-cloud.html",
        "name": "Website & Cloud",
        "image": "http://www.proximus.be/support/.resources/cdn/brand/logos/favicon~2016-05-09-03-56-30-321~cache.ico"
    }
}
            ,
{
"@type": "ListItem",
"position": "3",
"item":
    {
        "@id": "//www.proximus.be/support/en/id_scats_oned/self-employed-and-small-companies/support/website-and-cloud/onedrive-for-business.html",
        "name": "OneDrive for Business",
        "image": "http://www.proximus.be/support/.resources/cdn/brand/logos/favicon~2016-05-09-03-56-30-321~cache.ico"
    }
}
            ,
{
"@type": "ListItem",
"position": "4",
"item":
    {
        "@id": "//www.proximus.be/support/en/id_scats_oned_trouble/self-employed-and-small-companies/support/website-and-cloud/onedrive-for-business/problems.html",
        "name": "Problems",
        "image": "http://www.proximus.be/support/.resources/cdn/brand/logos/favicon~2016-05-09-03-56-30-321~cache.ico"
    }
}
            ,
{
"@type": "ListItem",
"position": "5",
"item":
    {
        "@id": "//www.proximus.be/support/en/id_sfaqs_oned_pwd/self-employed-and-small-companies/support/website-and-cloud/onedrive-for-business/problems/lost-login-or-password-for-onedrive-for-business.html",
        "name": "Lost login or password for OneDrive for Business",
        "image": "http://www.proximus.be/support/.resources/cdn/brand/logos/favicon~2016-05-09-03-56-30-321~cache.ico"
    }
}
            
     ]
    }
      </script><section class=rs-breadcrumb data-tms-id=TMS_BREADCRUMBS id=breadcrumb style=display:block><div class=row><div class="columns small-12"><ul class=breadcrumbs><li itemscope itemtype=http://data-vocabulary.org/Breadcrumb><a href=//www.proximus.be itemprop=url> <span itemprop=title> Proximus homepage </span> </a><li itemscope itemtype=http://data-vocabulary.org/Breadcrumb><a href=/support/en/id_zwps_support/self-employed-and-small-companies/support.html itemprop=url> <span itemprop=title> Help </span> </a><li itemscope itemtype=http://data-vocabulary.org/Breadcrumb><a href=/support/en/id_scats_ict_cloud/self-employed-and-small-companies/support/website-and-cloud.html itemprop=url> <span itemprop=title> Website & Cloud </span> </a><li itemscope itemtype=http://data-vocabulary.org/Breadcrumb><a href=/support/en/id_scats_oned/self-employed-and-small-companies/support/website-and-cloud/onedrive-for-business.html itemprop=url> <span itemprop=title> OneDrive for Business </span> </a><li itemscope itemtype=http://data-vocabulary.org/Breadcrumb><a href=/support/en/id_scats_oned_trouble/self-employed-and-small-companies/support/website-and-cloud/onedrive-for-business/problems.html itemprop=url> <span itemprop=title> Problems </span> </a><li class=current itemscope itemtype=http://data-vocabulary.org/Breadcrumb><a href=# itemprop=url> <span itemprop=title> Lost login or password for OneDrive for Business </span> </a></ul></div></div></section><script>function enableBreadcrumb(){
		document.getElementById("breadcrumb").style.display="block";
	}</script><section data-tms-id=TMS_FAQ_DETAILS id=90c1c196-7cda-4fa2-a0e6-42730aad72c1 name><div class=rs-breadcrumb-overlap></div><div class=rs-fe2></div><div class=row><div class="column small-12"><h1>Password for OneDrive for Business</h1></div></div><div class=row><div class="column small-12"><p><strong> To log in to OneDrive you need to go via <a href=https://portal.office.com/ target=_blank> Microsoft Office 365 </a> . Lost or forgotten your login? Or you want to change the password? </strong> This you can do:<h2>Lost password?</h2><p>Have you forgotten your password for Office 365? Do a reset on <a href=http://passwordreset.microsoftonline.com target=blank> passwordreset.microsoftonline.com </a> .<h2>Change your password</h2><ol><li>Log in to <a href=https://login.microsoftonline.com target=blank> Microsoft Online </a> .<li>Click the Settings icon in the right top of the startscreen.<li>Go to Password and click Change password.<li>Fill in the current password and then 2 times the new password. Click Submit.</ol><p>The password has been changed. The next time you log in you can use the new password.</div></div></section><div dialog='{
  "thanks": "Thanks for your tips, we’ll read your comment.",
  "textAreaPlaceholder": "We use your comments only to improve our explanations. Please leave NO personal data.",
  "ratingTitle": "How do you rate this explanation?",
  "why": "Why?",
  "send": "Send your vote",
  "remaining": " characters left"
}'data-elastic=index-off id=HCRatingComponent uuid=12b332a7-5722-4481-bb68-675f7ee9ba25><div class="rs-panel-big rs-bg-grey1 rs-padding-bottom2"><div class=rs-flex-row><div class="rs-flex-columns small-12 medium-8"><h1 class=rs-tit3 id=ratingTitle></h1></div><div class="rs-flex-columns small-12 medium-4"><div class="rs-flex rsc-flowmanager-rate rs-justify-right-small-only"><input [disabled]=this.config.getConfig('formSent') id=star1 name=rate onclick=onClickStars(5) type=radio><label for=star1 title=5>1 star</label><input [disabled]=this.config.getConfig('formSent') id=star2 name=rate onclick=onClickStars(4) type=radio><label for=star2 title=4>2 stars</label><input [disabled]=this.config.getConfig('formSent') id=star3 name=rate onclick=onClickStars(3) type=radio><label for=star3 title=3>3 stars</label><input [disabled]=this.config.getConfig('formSent') id=star4 name=rate onclick=onClickStars(2) type=radio><label for=star4 title=2>4 stars</label><input [disabled]=this.config.getConfig('formSent') id=star5 name=rate onclick=onClickStars(1) type=radio><label for=star5 title=1>5 stars</label></div></div></div><div class=row><div class="columns small-12"><label for=textarea><span class=rs-label id=why> </span> <textarea class=rs-bg-grey2 cols=100 data-invalid id=textarea maxlength=350 name=textarea onblur=updateCharactersLeft() onfocus=updateCharactersLeft() onkeyup=updateCharactersLeft() rows=4></textarea></label><p class=rs-txt-disabled id=ratingCharactersLeft></div><div class="columns small-12"><div class=text-right><input class="rs-btn rs-no-border-h rs-no-border-v rs-flex rs-justify-right"id=sendButton onclick=sendForm() type=submit></div></div></div><div class=rs-flex-row><div class="rs-flex-columns small-12 medium-8"><h1 *ngif=this.config.getConfig('formSent') class=rs-tit3 id=thanks></h1></div></div></div></div><link href=/.resources/cdn/webcomponents/flowRating/flowRating.css rel=stylesheet><script src=/.resources/cdn/webcomponents/flowRating/flowRating.js></script><script>document.getElementById('HCRatingComponent').style.display = 'block';</script><div class="rs-contactwizard jsrs-contact-wizard"data-elastic=index-off data-tms-id=TMS_CONTACT_WIZARD><div class=rs-shadow-overlay><div class="rs-contactwizard__modal rs-bgr-s8tl"><a class="jsrs-contactHide rs-contact-hide rs-inline-block right rs-margin-left2 rs-pos-rel"href=# style=z-index:10;> <i class="icon-li icon-Not-Available icon-lh rs-txt-c2 rs-txt-s5"> </i> </a><h3 class="rs-txt-s8 rs-padding-bottom1">Contact</h3><h4 class="rs-font-pxL rs-padding-bottom2">Our Bizz Experts are at your disposal. Choose your contact mode.</h4><ul class=clearfix><li><div class=rs-hover-infos><i class="icon-li icon-Mobile icon-2x icon-lh"> </i><p class="rs-call rs-txt-s5">Contact a Bizz Expert on <a href=tel:+3280055500> 0800 55 500 </a> <span class=rs-call-msg> Mo - sat : 08:00 - 22:00 </span></div></ul></div></div><div class="rs-contact-show jsrs-contactShow rs-radius"><span> Contact </span></div></div></main></section><footer class=rs-footer--2020 data-elastic=index-off id=footer><section class=rs-footer-bg><div data-tms-id=TMS_CC><div class=rs-me></div><section class=rs-footer-part><div class=row><div class="small-12 column"><div class="rs-flex-row rs-xpandgrid rs-flex-dir-col-small-only"><div class=rs-flex-column><section class=rs-footer-sitemap><div class=rs-footer-sitemap-separator><div class=row><div class="small-6 medium-3 columns"><p class=rs-footer-part-title>Products<ul><li><a href=https://www.proximus.be/en/id_cb_all_businessflex_packs/self-employed-and-small-companies/all-businessflex-packs.html> Packs </a><li><a href=https://www.proximus.be/en/id_cb_bizzmobile/self-employed-and-small-companies/mobile/mobile-subscriptions.html> Mobile </a><li><a href=https://www.proximus.be/en/id_catb_website_creation/self-employed-and-small-companies/website-creation.html> Website </a><li><a href=https://www.proximus.be/en/id_cb_internet_maxi/self-employed-and-small-companies/other-products-and-options/internet-subscriptions.html> Internet </a><li><a href=https://www.proximus.be/en/id_cb_fixtelephony/self-employed-and-small-companies/other-products-and-options/fixed-line-subscriptions.html> Landline </a><li><a href=https://www.proximus.be/en/id_cb_tvoptions/self-employed-and-small-companies/other-products-and-options/tv-options.html> TV & options </a><li><a href=https://www.proximus.be/en/id_catb_equipment/self-employed-and-small-companies/equipments-for-professionals.html> Equipment </a><li><a href=https://www.proximus.be/en/id_cb_pxcust/self-employed-and-small-companies/moving-your-business-is-easy.html> Moving or building </a><li><a class=rs-link-neg href=https://shopmag.be/ target=_blank> Consult the shopmag <span title="New window"class=rs-icon-link-tb> <span class=show-for-sr> New window </span> </span> </a><li><a href=https://www.proximus.be/en/id_ab_buy_online/self-employed-and-small-companies/orphans/our-commitments.html> Buying online </a></ul></div><div class="small-6 medium-3 columns"><p class=rs-footer-part-title>Blog<ul><li><a href=https://www.proximus.be/en/id_catb_blog/self-employed-and-small-companies/blog/news.html> News blog </a><li><a href=https://www.proximus.be/en/id_b_cb_business_continuity/self-employed-and-small-companies/blog/news/service/essential-guarantees-for-your-business.html> Our guarantees </a><li><a href=https://www.proximus.be/en/id_catb_blog/self-employed-and-small-companies/blog/news.html?tag=4c375870-f595-4e65-81d3-3ee15fcc60ec> Professional guarantees </a><li><a href=https://www.proximus.be/en/id_b_cb_goodstart/self-employed-and-small-companies/blog/news/service/start-your-business-with-proximus.html> Starting a business </a><li><a href=https://www.proximus.be/en/id_b_cb_become_pxs/self-employed-and-small-companies/blog/news/service/professionals-choose-proximus.html> Switching to Proximus </a></ul></div><div class="small-6 medium-3 columns"><p class=rs-footer-part-title>Help<ul><li><a href=/support/en/id_zwps_support/self-employed-and-small-companies/support.html> Help </a><li><a href=/support/en/id_cb_contact/self-employed-and-small-companies/support/contact-our-customer-service-business.html> Contact </a><li><a href=/support/en/id_cb_qelp/self-employed-and-small-companies/support/surf-and-e-mail-on-your-mobile.html> Set up mobile phone </a><li><a href=/support/en/id_sfaqs_hot_connect/self-employed-and-small-companies/support/internet/internet-on-the-go/surf-on-a-hotspot/how-to-surf-on-a-public-wi-fi-hotspot.html> Hotspot </a><li><a href=/support/en/id_sfaqs_bill_global/self-employed-and-small-companies/support/billing/bill-and-payments/explanation-of-your-bill/-a-question-about-your-bill-payment-statement-or-usage.html> Bill </a><li><a href=https://www.proximus.be/en/id_cb_cancel/self-employed-and-small-companies/orphans/cancel-my-subscription.html> Cancel your subscription </a><li><a href=https://fr.forum.proximus.be/> Forum </a><li><a href=https://www.proximus.be/en/id_cr_accessibility_statement/personal/orphans/accessibility-statement.html> Accessibility </a></ul></div><div class="small-6 medium-3 columns"><p class=rs-footer-part-title><a href=https://www.proximus.be/myproximus> MyProximus </a><ul><li><a href=https://www.proximus.be/myproximus/en/Personal/services/My-usage__/> Your bill and usage </a><li><a href=https://www.proximus.be/MBPWeb/mbp/registration?execution=e3s1> Register to MyProximus </a></ul></div></div></div></section></div><div class="rs-flex-columns small-12 medium-4"><section class=rs-footer-appli-socnet><p class="rs-footer-part-title small-only-text-center"><a class=rs-link-no-decoration href=https://www.proximus.be/en/id_cb_mobapp/self-employed-and-small-companies/orphans/applications.html> Our applications </a><ul class=rs-footer-appli><li><a aria-label="Go to MyProximus page"class="rs-inline-block tip-top"title="MyProximus page (New window)"data-options=show_on:medium data-tooltip href=https://www.proximus.be/en/id_cb_mobapp/self-employed-and-small-companies/orphans/applications.html?panel=panelExpand1&#pxsapp target=_blank> <img alt aria-hidden=true data-src=/dam/jcr:b19f2092-7378-4ed3-a7c1-4d8aaff69292/cdn/sites/iportal/images/illustrations/icons/54-54/proximus_icon_my_proximus~2020-06-12-14-40-36~cache.2020-06-12-14-40-36.png draggable=false src=data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7 unselectable=on> </a><li><a aria-label="Go to Pickx website"class="rs-inline-block tip-top"title="Pickx website (New window)"data-options=show_on:medium data-tooltip href=https://www.proximus.be/en/id_cb_mobapp/self-employed-and-small-companies/orphans/applications.html?panel=panelExpand2&#pxstv target=_blank> <img alt aria-hidden=true data-src=/dam/jcr:4d9703f3-4aea-4f0a-95cd-8f04e578aa83/cdn/sites/iportal/images/illustrations/icons/54-54/pickx_app_icon~2019-10-08-15-11-53~cache.jpg draggable=false src=data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7 unselectable=on> </a></ul></section><div class=rs-h-s2></div><section class=rs-footer-newsletter><p class="rs-footer-part-title small-only-text-center">Stay informed<p class="rs-padding-bottom1 rs-txt-s3 rs-txt-tr2">Keep in touch with latest news, offers or promotions by e-mail<div class="row collapse"><a class="rs-btn rs-btn-third rs-btn-neg"href=https://www.proximus.be/en/id_f_cr_newsletter_proximus/personal/orphans/forms/proximus-newsletter-subscription.html> Let’s do this! <i class="rs-icon-btn-third rs-margin-left1"aria-hidden=true> </i> </a></div></section></div></div></div></div></section></div><div data-tms-id=TMS_CC><section class="rs-footer-legal rs-bg-dark-purple"><div class=row><div class="small-12 medium-8 columns"><div class=row><div class="small-12 medium-3 columns"><a href=https://www.proximus.be/en/id_self-employed-and-small-companies/self-employed-and-small-companies.html> <img alt="Proximus logo"style="user-select: none;"data-src=/dam/jcr:f63bd103-c4a1-4ce1-b536-554a8017ac99/cdn/sites/support/images/common/logo-proximus-white~2015-11-24-13-13-24~cache.2015-11-24-13-13-24.png draggable=false src=data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7 unselectable=on> </a></div><div class="small-12 medium-9 columns"><span class=rs-footer-legal-reserved> All rights reserved. © <span id=date> </span> Proximus </span><ul><li><a href=https://www.proximus.be/en/id_cr_warnland/personal/orphans/legal-information.html> General terms and conditions, consumer info </a><li><a href=https://www.proximus.be/en/id_cr_warnland/personal/orphans/legal-information.html#privacy> Privacy </a><li><a href=https://www.proximus.be/en/id_cr_cookie/personal/orphans/cookie-policy.html> Cookie policy </a><li><a onclick=javascript:PxConsentManager.open();> Cookie manager </a><li><a href=https://www.proximus.be/companydata target=_blank> Company data </a></ul><p>This site was created and is managed in accordance with Belgian law. <br> Boulevard du Roi Albert II, 27 - B-1030 Brussels.</div></div></div><div class="small-12 medium-4 columns"><div class=row><div class="small-12 columns"><p class=medium-text-right><a href=https://www.proximuswholesale.be target=_blank> Carrier & Wholesale Solutions </a> <br> <a href=http://www.proximus.com/ target=_blank> Proximus Group </a>  |  <a href=https://www.telindus.lu/en/proximus-group> Telindus </a> <br> <a href=http://www.proximus.com/jobs target=_blank> Jobs </a>  |  <a href=https://www.proximus.be/en/id_ab_sitemap/self-employed-and-small-companies/orphans/sitemap.html> Sitemap </a></div></div></div></div></section><script>var d = new Date();
document.getElementById("date").innerHTML = d.getFullYear();</script></div><section class=rs-footer-appli-socnet data-tms-id=TMS_FOOTER_APPS_AND_SOCIAL_ICONS><div class=row></div></section></section></footer><script>var PxConsentManager = window.PxConsentManager || {};
	PxConsentManager.isDebug = false;</script><script async crossorigin src=//consent.truste.com/notice?domain=proximus.com&c=TrustArcConsent&country=be&behavior=expressed&language=en></script><script></script><script src=/support/.resources/cdn/webcomponents/packs/support-all-pack~2020-08-22-15-03-55-257~cache.js></script><script>var iportalData = iportalData || {};
iportalData.bvUrl = "//display.ugc.bazaarvoice.com/static/proximus/en_BE/bvapi.js";
iportalData.author = false;     

        (function () {
            'use strict';

            if (window.angular && !!angular.module) {
                angular
                    .module('beProximus.cpv')
                    .constant('stockServiceConfig', {
                        posLocatorTreshold: 3,
                        timeout: 100000,
                        apiUrl: '/rest/products/datasets/Stocks',
                    });
            }
        }) ();</script><script>var utag_data = utag_data || {};
            var userName = iportalFn.perso.getFullName();
            if (userName) {
            utag_data.user_name = userName;
            }
            var msisdn = $.cookie('selectedUserMsisdn');
            if (msisdn) {
            utag_data.user_msisdn = msisdn;
            }</script><script>$fn.segmentOverlayer.init("companies", false);</script><script>var elements = document.querySelectorAll("#langList li a");
    for (var i = 0; i < elements.length; i++) {
    elements[i].onclick=$fn.languageManagement.ngLangSwitch;
    }</script><script id=eservicesAuthenticatedTmpl type=text/template>
     <div class="rs-header-mypxs">
            <button class="rs-btn-mypxs" aria-controls="myPxsPopup" aria-expanded="false" data-header-toggle="toggleOpen" data-header-mypxs>
                <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32" role="img" aria-labelledby="icon-svg-mypxs" focusable="false"><title id="icon-svg-mypxs">MyProximus</title><path d="m16 3a13.16 13.16 0 1 0 13.15 13.15 13.17 13.17 0 0 0 -13.15-13.15zm-4.62 23.29c1.04-3.29 2.62-5.36 4.62-6.17 2 .81 3.58 2.9 4.62 6.17a11 11 0 0 1 -9.24 0zm1.32-12.72a3.3 3.3 0 1 1 6.6 0 4.32 4.32 0 0 1 -3.3 4.43 4.32 4.32 0 0 1 -3.3-4.43zm9.7 11.7a12 12 0 0 0 -4.1-6.16 6 6 0 0 0 3-5.54 5.3 5.3 0 1 0 -10.6 0 6 6 0 0 0 3 5.54 12 12 0 0 0 -4.1 6.16 11.15 11.15 0 1 1 12.8 0z"/></svg>
                <span class="rs-mypxs-name"><%- userName %></span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32" aria-hidden="true" class="rs-header-arrow"><path d="M4,12a1,1,0,0,1,.29-.71,1,1,0,0,1,1.42,0L16,21.59l10.29-10.3a1,1,0,0,1,1.42,1.42l-11,11a1,1,0,0,1-1.42,0l-11-11A1,1,0,0,1,4,12Z"></path></svg>
            </button>
            <div class="rs-mypxs" id="myPxsPopup" aria-hidden="true">
                <button class="rs-popup-close" data-header-toggle="close">
                    <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32"role="img" aria-labelledby="icon-svg-mypxs-close" focusable="false"><title id="icon-svg-mypxs-close">Close</title><path d="m17.41 16 8.3-8.29a1 1 0 1 0 -1.42-1.42l-8.29 8.3-8.29-8.3a1 1 0 0 0 -1.42 1.42l8.3 8.29-8.3 8.29a1 1 0 0 0 0 1.42 1 1 0 0 0 1.42 0l8.29-8.3 8.29 8.3a1 1 0 0 0 1.42 0 1 1 0 0 0 0-1.42z"/></svg>
                </button>
                <div class="rs-mypxs-content">
                    <div class="rs-mypxs-title">MyProximus</div>
                    <div class="rs-mypxs-account">
                        <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32" aria-hidden="true"><path d="m16 3a13.16 13.16 0 1 0 13.15 13.15 13.17 13.17 0 0 0 -13.15-13.15zm-4.62 23.29c1.04-3.29 2.62-5.36 4.62-6.17 2 .81 3.58 2.9 4.62 6.17a11 11 0 0 1 -9.24 0zm1.32-12.72a3.3 3.3 0 1 1 6.6 0 4.32 4.32 0 0 1 -3.3 4.43 4.32 4.32 0 0 1 -3.3-4.43zm9.7 11.7a12 12 0 0 0 -4.1-6.16 6 6 0 0 0 3-5.54 5.3 5.3 0 1 0 -10.6 0 6 6 0 0 0 3 5.54 12 12 0 0 0 -4.1 6.16 11.15 11.15 0 1 1 12.8 0z"/></svg>
                        <div class="rs-mypxs-account-info">
                            <div class="rs-mypxs-customer-name"><%- userName %></div>
                            <div class="rs-mypxs-customer-info" id="customerIdFromSession">Customer no. <strong><%- customerId %></strong></div>
                        </div>
                    </div>
                    <div class="rs-mypxs-access">
                        <a href="#"  onclick="$fn.eServices2020.deleteCookiesAndLogout('https://www.proximus.be/logout?ru=https%3A%2F%2Fwww.proximus.be%2Fsupport%2Fen%2Fid_sfaqs_oned_pwd%2Fself-employed-and-small-companies%2Fsupport%2Fwebsite-and-cloud%2Fonedrive-for-business%2Fproblems%2Flost-login-or-password-for-onedrive-for-business.html');return false;" class="rs-mypxs-logout">Logout</a> 
                        <a href="https://www.proximus.be/login" class="rs-btn ">Access to MyProximus</a>    
                    </div>
                </div>
            </div>
        </div>
    </script><script>$fn.eServices2020.init();
        headerAction.reflow();</script><script></script><script>var zones =  [];</script><script></script><script>var newZone = {	
				        	title: $('<div/>').html("Support").text(),
				            maxResults: 3,
					        segment: "companies",
				            zone: "help"
				        }
				        zones.push(newZone);   
				       	var newZone = {	
				        	title: $('<div/>').html("Products").text(),
				            maxResults: 3,
					        segment: "companies",
				            zone: "solutions"
				        }
				        zones.push(newZone);</script><script src=/support/.resources/iportal/cis/js/utils/faqsupport~2020-12-01-14-11-34-000~cache.js></script><script>$fn.faqsupport.detail.init('faqDetailsCtrlFeedback','faqDetails','EN','/support/self-employed-and-small-companies/zwps_support/scats_ict_cloud/scats_oned/scats_oned_trouble/sfaqs_oned_pwd','12b332a7-5722-4481-bb68-675f7ee9ba25','oned_pwd','//www.proximus.be', 'YES', 'NO', 'SELECT', 'VOTE');</script><script>$(document).foundation('interchange', {
	named_queries : {
		STo120 : 'only screen and (min-width: 641px)and (max-width: 1200px)',
		LFrom1200 : 'only screen and (min-width: 1201px)'
	}
});</script></div></div><script src=/resources/proximus-stk/js/perso/E2ePersoSessionStorageSet.js></script><script>$fn.E2ePersoSessionStorageSet.setPersoInfoInSessionStorage(false,'support');</script>