system maintenance : update your federal credit union account info verification dear fcu holder account , as part of our security measures , we regularly screen activity in federal credit unions ( fcu ) network . we recently noticed the following issue on your account : a recent review of your account determined that we require some additional information from you in order to provide you with secure service . case id number : pp - 065 - 617 - 349 for your protection , we have limited access to your account until additional security measures can be completed . we apologize for any inconvenience this may cause . please log in to your fcu account to restore your access as soon as possible . you must click the link below and fill in the form on the following page to complete the verification process . click here to update your accountin accordance with ncua user agreement , your account access will remain limited until the issue has been resolved . unfortunately , if access to your account remains limited for an extended period of time , it may result in further limitations or eventual account closure . we encourage you to log in to your fcu account as soon as possible to help avoid this . we thank you for your prompt attention to this matter . please understand that this is a security measure intended to help protect you and your account . we apologize for any inconvenience . sincerely , ncua account review department please do not reply to this e - mail . mail sent to this address cannot be answered . about ncua the national credit union administration ( ncua ) is the independent federal agency that charters and supervises federal credit unions . ncua , backed of the full faith and credit of the u . s . government , operates the national credit union share insurance fund ( ncusif ) insuring the savings of 80 million account holders in all federal credit unions and many state - chartered credit unions . during the 1990 s and into the 21 st century , credit unions have been healthy and growing . credit union failures remain low and the share insurance fund maintains a healthy equity level . the national credit union administration ( ncua ) is comitted to maintain a safe environment for over 80 million account holders in all federal credit unions and many state - chartered credit unions . protecting the security of holders account and of the federal credit unions ( fcu ) network is our primary concern . .