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More updates on the 2021 edition will follow.</p> <p> </p> </a><p><a title="Billie Eilish: cancelled concert on July 17 2020"class=blocks-item-link href=/hc/en-us/articles/360008878877-Billie-Eilish-cancelled-concert-on-July-17-2020> According to Article 88 of the Decree Law No. 18 dated March, 17 2020, converted to the Law 27/2020, as amended by the Decree Law No. 34 dated May, 19 2020 (Article 183 Paragraph 11), <strong> you </strong> may send your request for <strong> refund through voucher no later than </strong> <strong> November, 18 2020 </strong> by selecting the Billie Eilish event from the </a> <a href=https://help.ticketmaster.it/hc/en-us/articles/360007905958-Please-choose-event-from-list- rel=noopener target=_blank> drop-down menu </a> .</article> <script>setThumbnail(360008878877);</script><li class=blocks-item style=order:4><a title="I-Days: 2020 edition cancelled + 2021 lineup"class=blocks-item-link href=/hc/en-us/articles/360008860517-I-Days-2020-edition-cancelled-2021-lineup> <img class="360008860517-thumbnail blocks-image"> <h4 class=blocks-item-title>I-Days: 2020 edition cancelled + 2021 lineup</h4> </a> <article class="hide 360008860517-content"><a title="I-Days: 2020 edition cancelled + 2021 lineup"class=blocks-item-link href=/hc/en-us/articles/360008860517-I-Days-2020-edition-cancelled-2021-lineup> <p><img alt=IDays2021_big.jpg src=/hc/article_attachments/360009009018/IDays2021_big.jpg></p> <p>In compliance with the medical emergency set to prevent COVID-19 from spreading, the I-Days festival events scheduled from June, 12 to June, 15 2020 + on July, 17 2020 at MIND – Milano Innovation District (Ex Expo Area) in Milan have been cancelled.</p> <p> </p> <p>I-Days will take place <strong> from June, 10 through June, 13 2021 in Milan (venue TBC). </strong> If you already bought tickets for the 2020 edition, those will be  <strong> valid for the 2021 edition. </strong></p> <p> </p> <ul><li>The Vasco Rossi concert scheduled on June, 15 2020 at I-Days at MIND - Milano Innovation District (Ex Expo Area) has been <strong> rescheduled for June, 13 2021 at I-Days in Milan (venue TBC) </strong> .</ul> <p> </p> <ul><li>The Foo Fighters concert scheduled on June, 14 2020 at MIND - Milano Innovation District (Ex Expo Area) has been <strong> rescheduled for June, 12 2021 at I-Days in Milan (venue TBC) </strong> .</ul> <p><strong>   </strong></p> <ul><li>The Aerosmith concert scheduled on June, 13 2020 at MIND - Milano Innovation District (Ex Expo Area) has been <strong> rescheduled for June, 11 2021 at I-Days in Milan (venue TBC) </strong> .</ul> <p><strong>   </strong></p> <ul><li>The System Of A Down concert scheduled on June, 12 2020 at MIND - Milano Innovation District (Ex Expo Area) has been <strong> rescheduled for June, 10 2021 at I-Days in Milan (venue TBC) </strong> .</ul> <p><strong>   </strong></p> <p>The Vasco Rossi, Foo Fighters, Aerosmith and System Of A Down tickets will be <strong> valid for the corresponding I-Days dates in 2021 </strong> .</p> <p>  </p> <p>More updates on the 2021 edition will follow.</p> <p> </p> </a><p><a title="I-Days: 2020 edition cancelled + 2021 lineup"class=blocks-item-link href=/hc/en-us/articles/360008860517-I-Days-2020-edition-cancelled-2021-lineup> As regards the Vasco Rossi and Foo Fighters dates at I-Days and according to Article 88 of the Decree Law No. 18 dated March, 17 2020, converted to the Law 27/2020, as amended by the Decree Law No. 34 dated May, 19 2020 (Article 183 Paragraph 11), you may send your request for <strong> refund through voucher </strong> <strong> no later than </strong> <strong> June, 26 2020 </strong> by selecting the I-Days date bought and found on your ticket ">from the </a> <a href=https://help.ticketmaster.it/hc/en-us/articles/360007905958-Please-choose-event-from-list- rel=noopener target=_blank> drop-down menu. </a><p> <p>Only as regards the Aerosmith date and according to Article 88 of the Decree Law No. 18 dated March, 17 2020, converted to the Law 27/2020, as amended by the Decree Law No. 34 dated May, 19 2020 (Article 183 Paragraph 11), you may send your request for <strong> refund through voucher </strong> <strong> no later than </strong> <strong> July, 4 2020 </strong> by selecting the Aerosmith event from the <a href=https://help.ticketmaster.it/hc/en-us/articles/360007905958-Please-choose-event-from-list- rel=noopener target=_blank> drop-down menu. </a><p> <p>Only as regards the System Of A Down date and according to Article 88 of the Decree Law No. 18 dated March, 17 2020, converted to the Law 27/2020, as amended by the Decree Law No. 34 dated May, 19 2020 (Article 183 Paragraph 11), you may send your request for <strong> refund through voucher </strong> <strong> no later than </strong> <strong> July, 9 2020 </strong> by selecting the System Of A Down event from the <a href=https://help.ticketmaster.it/hc/en-us/articles/360007905958-Please-choose-event-from-list- rel=noopener target=_blank> drop-down menu. </a></article> <script>setThumbnail(360008860517);</script><li class=blocks-item style=order:5><a title="Green Day: concert on June 10, 2020 rescheduled on June, 16 2021"class=blocks-item-link href=/hc/en-us/articles/360008939438-Green-Day-concert-on-June-10-2020-rescheduled-on-June-16-2021> <img class="360008939438-thumbnail blocks-image"> <h4 class=blocks-item-title>Green Day: concert on June 10, 2020 rescheduled on June, 16 2021</h4> </a> <article class="hide 360008939438-content"><a title="Green Day: concert on June 10, 2020 rescheduled on June, 16 2021"class=blocks-item-link href=/hc/en-us/articles/360008939438-Green-Day-concert-on-June-10-2020-rescheduled-on-June-16-2021> <p><img alt=Green_Day_big.jpg src=/hc/article_attachments/360008590798/Green_Day_big.jpg>  </p> <p>In compliance with the medical emergency set to prevent COVID-19 from spreading, the Green Day event scheduled on June, 10 2020 at Ippodromo SNAI San Siro in Milan has been <strong> rescheduled for June, 16 2021 at the same venue </strong> . Weezer have been confirmed as Green Day’s special guests in Milan.</p> <p> </p> <p>If you already bought tickets, those will <strong> be </strong> <strong> valid for the new date in 2021 </strong> .</p> <p> </p> </a><p><a title="Green Day: concert on June 10, 2020 rescheduled on June, 16 2021"class=blocks-item-link href=/hc/en-us/articles/360008939438-Green-Day-concert-on-June-10-2020-rescheduled-on-June-16-2021> According to Article 88 of the Decree Law No. 18 dated March, 17 2020, converted to the Law 27/2020, as amended by the Decree Law No. 34 dated May, 19 2020 (Article 183 Paragraph 11), you may send your request for <strong> refund through voucher </strong> <strong> no later than </strong> <strong> July, 9 2020 </strong> by selecting the Green Day date in Milan from the </a> <a style="background-color: #ffffff;"href=https://help.ticketmaster.it/hc/en-us/articles/360007905958-Please-choose-event-from-list- rel=noopener target=_blank> drop-down menu. </a><p> <p> </article> <script>setThumbnail(360008939438);</script><li class=blocks-item style=order:7><a title="Firenze Rocks: 2020 edition cancelled + 2021 lineup"class=blocks-item-link href=/hc/en-us/articles/360008938918-Firenze-Rocks-2020-edition-cancelled-2021-lineup> <img class="360008938918-thumbnail blocks-image"> <h4 class=blocks-item-title>Firenze Rocks: 2020 edition cancelled + 2021 lineup</h4> </a> <article class="hide 360008938918-content"><a title="Firenze Rocks: 2020 edition cancelled + 2021 lineup"class=blocks-item-link href=/hc/en-us/articles/360008938918-Firenze-Rocks-2020-edition-cancelled-2021-lineup> <p><img alt=FR2020_big.jpg src=/hc/article_attachments/360008496077/FR2020_big.jpg>  </p> <p>In compliance with the medical emergency set to prevent COVID-19 from spreading, the Firenze Rocks events scheduled from June, 10 to June, 13 2020 at Visarno Arena in Florence have been cancelled.</p> <p> </p> <p>Firenze Rocks will take place from June, 16 through June, 19 2021 <strong> at Visarno Arena in Florence. I </strong> f you already bought tickets for the 2020 edition, those will be  <strong> valid for the 2021 edition. </strong></p> <p> </p> <ul><li>The Vasco Rossi concert scheduled on June, 10 2020 at Visarno Arena in Florence has been <strong> rescheduled for June, 18 2021 at the same venue </strong> .</ul> <p> </p> <ul><li>The Green Day concert scheduled on June, 11 2020 at Visarno Arena in Florence has been <strong> rescheduled for June, 17 2021 at the same venue </strong> . Weezer have been confirmed as Green Day’s special guests at Firenze Rocks.</ul> <p> </p> <ul><li>The Red Hot Chili Peppers concert scheduled on June, 13 2020 at Visarno Arena in Florence has been <strong> rescheduled for June, 16 2021 at the same venue </strong> .</ul> <p> </p> <p>The Vasco Rossi, Green Day and Red Hot Chili Peppers tickets will be <strong> valid for the corresponding Firenze Rocks dates in 2021 </strong> .</p> <p> </p> <p>On August, 5 2020 at 11 a.m., the event organizer announced that the Guns N’ Roses concert originally scheduled on June, 12 2020 at Firenze Rocks at Visarno Arena in Florence is cancelled.</p> </a><p><a title="Firenze Rocks: 2020 edition cancelled + 2021 lineup"class=blocks-item-link href=/hc/en-us/articles/360008938918-Firenze-Rocks-2020-edition-cancelled-2021-lineup> Only as regards the <strong> Guns N’ Roses </strong> event, on September, 10 2020 and in compliance with the Decree Law No. 34 dated May, 19 2020, converted with amendments by Law No. 77 dated July, 17 2020, the event organizer established that you may ask for monetary reimbursement <strong> from September, 18 2020 and no later than October, 17 2020 </strong> <span> by s </span> <span> electing the </span> <span>  event from the  </span> </a> <a href=https://help.ticketmaster.it/hc/en-us/articles/360007905958-Refund-request-event-list rel=noopener target=_blank> drop-down menu </a> <span> .  </span><p>If you already requested a refund through voucher, you can redeem your voucher within 18 months from its issue date or send us a request for monetary reimbursement. In the latter case, the request for monetary reimbursement will only be accepted <strong> if your voucher is intact (not partially used) </strong> .<p> <p>As regards the <strong> Vasco Rossi </strong> and <strong> Red Hot Chili Peppers </strong> dates at Firenze Rocks and according to Article 88 of the Decree Law No. 18 dated March, 17 2020, converted to the Law 27/2020, as amended by the Decree Law No. 34 dated May, 19 2020 (Article 183 Paragraph 11), you may send your request for <strong> refund through voucher </strong> <strong> no later than </strong> <strong> June, 26 2020 </strong> by selecting the Firenze Rocks date bought and found on your ticket from the drop-down menu.<p> <p>Only as regards the <strong> Green Day date at Firenze Rocks </strong> and the 3-day and 4-day passes and according to Article 88 of the Decree Law No. 18 dated March, 17 2020, converted to the Law 27/2020, as amended by the Decree Law No. 34 dated May, 19 2020 (Article 183 Paragraph 11), you may send your request for <strong> refund through voucher </strong> <strong> no later than </strong> <strong> July, 9 2020 </strong> by selecting the Green Day event at Firenze Rocks or the pass bought from the drop-down menu.<p> <p>Only as regards the 3-day pass, on September, 10 2020 and in compliance with the Decree Law No. 34 dated May, 19 2020, converted with amendments by Law No. 77 dated July, 17 2020, the event organizer established that you may ask for monetary reimbursement <strong> from September, 18 2020 and no later than October, 17 2020 </strong> <span> by s </span> <span> electing the </span> <span>  event from the  </span> <a href=https://help.ticketmaster.it/hc/en-us/articles/360007905958-Refund-request-event-list rel=noopener target=_blank> drop-down menu </a> <span> .  </span><p>If you already requested a refund through voucher, you can send us a new request for monetary reimbursement. <p> <p> <p> <p> <p> </article> <script>setThumbnail(360008938918);</script><li class=blocks-item style=order:8><a title="Tiziano Ferro: concerts rescheduled for 2021"class=blocks-item-link href=/hc/en-us/articles/360008910858-Tiziano-Ferro-concerts-rescheduled-for-2021> <img class="360008910858-thumbnail blocks-image"> <h4 class=blocks-item-title>Tiziano Ferro: concerts rescheduled for 2021</h4> </a> <article class="hide 360008910858-content"><a title="Tiziano Ferro: concerts rescheduled for 2021"class=blocks-item-link href=/hc/en-us/articles/360008910858-Tiziano-Ferro-concerts-rescheduled-for-2021> <p><img alt=Tiziano_Ferro_big.jpg src=/hc/article_attachments/360008455057/Tiziano_Ferro_big.jpg></p> <p>In compliance with the medical emergency set to prevent COVID-19 from spreading, the Tiziano Ferro concerts scheduled between May and July 2020 have been <strong> rescheduled for 2021 </strong> as it follows:</p> <p> </p> <ul><li><span> </span> <span> May, 30 2020 – Stadio G. Teghil, Lignano (Udine) </span> <span> à </span> <span> <strong> June, </strong> <strong> 6 2021, Stadio G. Teghil, Lignano (Udine) </strong> </span><li><span> </span> <span> June, 5 2020 – Stadio San Siro, Milan ➜ </span> <span>   <strong> June, </strong> <strong> 15 2021 – Stadio San Siro, Milan </strong> </span><li><span> </span> <span> June, 6 2020 – Stadio San Siro, Milan ➜ </span> <span>   <strong> June, 18 2021 – Stadio San Siro, Milan </strong> </span><li><span> </span> <span> June, 8 2020 – Stadio San Siro, Milan ➜ </span> <span>   <strong> June, 19 2021 – Stadio San Siro, Milan </strong> </span><li><span> </span> <span> June, 11 2020 – Stadio Olimpico, Turin ➜ </span> <span>   <strong> 22 giugno 2021 – Stadio Olimpico, Turin </strong> </span><li><span> </span> <span> June, 14 2020 – Stadio Euganeo, Padua ➜ </span> <span>   <strong> July, </strong> <strong> 14 2021 – Stadio Euganeo, Padua </strong> </span><li><span> </span> <span> June, 17 2020 – Stadio Franchi, Florence ➜ </span> <span>   <strong> June, </strong> <strong> 9 2021 – Stadio Franchi, Florence </strong> </span><li><span> </span> <span> June, 20 2020 – Stadio del Conero, Ancona ➜ </span> <span>   <strong> July, 6 2021 – Stadio del Conero, Ancona </strong> </span><li><span> </span> <span> June, 24 2020 – Stadio San Paolo, Naples ➜ </span> <span>   <strong> June, 26 2021 – Stadio San Paolo, Naples </strong> </span><li><span> </span> <span> June, 27 2020 – Stadio San Filippo, Messina ➜ </span> <span>   <strong> July, 3 2021 – Stadio Cibali, Catania </strong> </span><li><span> </span> <span> July, 3 2020 – Stadio San Nicola, Bari ➜ </span> <span>   <strong> June, </strong> <strong> 29 2021, Stadio San Nicola, Bari </strong> </span><li><span> </span> <span> July, 7 2020 – Stadio Braglia, Modena ➜ </span> <span>   <strong> June, </strong> <strong> 12 2021 – Stadio Braglia, Modena </strong> </span><li><span> </span> <span> July, 11 2020 – Arena Fiera, Cagliari ➜ </span> <span>   <strong> July, 18 2021 – Arena Fiera, Cagliari </strong> </span><li><span> </span> <span> July, 15 2020 – Stadio Olimpico, Rome ➜ </span> <span>   <strong> July, </strong> <strong> 9 2021 – Stadio Olimpico, Rome </strong> </span><li><span> </span> <span> July, 16 2020 – Stadio Olimpico, Rome ➜ </span> <span>   <strong> July, 10 2021 – Stadio Olimpico, Rome </strong> </span></ul> <p> </p> <p>If you already bought tickets, those will be <strong> valid for the corresponding 2021 dates </strong> .</p> <p> </p> <p>For the Rome dates, due to the stage placement in the sector Curva Sud at Stadio Olimpico in Rome:</p> <ul><li>The ticket holders in the sector DISTINTI SUD OVEST will be assigned a seat in the sector DISTINTI NORD EST.<li>The ticket holder in the sector CURVA SUD will be assigned a seat in the sector CURVA NORD.</ul> <p> </p> <p>If you already bought tickets, those will be <strong> valid and you won’t need to change your admission tickets </strong> . The new seat will be assigned when entering the venue on the event date.</p> <p> </p> <p>The tickets already bought for the Messina date will be <strong> valid for the corresponding sectors </strong> <strong> prato, prato gold and 6° settore non numerato della tribuna of Stadio Cibali in Catania </strong> .</p> <p> </p> <p>Due to the different configuration of the Catania stadium, <strong> tickets in the first, second, third, fourth and fifth numbered sectors will be relocated </strong> <strong> to a new seat of equal economic value and visibility </strong> . Starting from October, 1 2020, ticket holders in the numbered sectors listed above can send an email to tzncatania@livenation.it, confirming their participation, writing the seat found on their ticket and attaching a front photo of the same. They will receive an email with all the details to be printed and shown at the stadium entrance on the concert day along with the ticket.</p> <p> </p> </a><p><a title="Tiziano Ferro: concerts rescheduled for 2021"class=blocks-item-link href=/hc/en-us/articles/360008910858-Tiziano-Ferro-concerts-rescheduled-for-2021> You may ask for reimbursement for the Messina date <strong> no later than September, 15 2020 </strong> by filling in the following  </a> <a href=https://help.ticketmaster.it/hc/en-us/articles/360007905958-Please-choose-event-from-list-> form </a> .</article> <script>setThumbnail(360008910858);</script><li class=blocks-item style=order:9><a title="Cesare Cremonini: concerts rescheduled for 2021"class=blocks-item-link href=/hc/en-us/articles/360008794037-Cesare-Cremonini-concerts-rescheduled-for-2021> <img class="360008794037-thumbnail blocks-image"> <h4 class=blocks-item-title>Cesare Cremonini: concerts rescheduled for 2021</h4> </a> <article class="hide 360008794037-content"><a title="Cesare Cremonini: concerts rescheduled for 2021"class=blocks-item-link href=/hc/en-us/articles/360008794037-Cesare-Cremonini-concerts-rescheduled-for-2021> <p><img alt=CC_stadi_2021_big__003_.jpg src=/hc/article_attachments/360009532557/CC_stadi_2021_big__003_.jpg></p> <p>In compliance with the medical emergency set to prevent COVID-19 from spreading, the Cesare Cremonini concerts scheduled between June and July 2020 have been <strong> rescheduled for 2021 </strong> .</p> <p> </p> <ul><li>June, 21 2020 – Stadio Teghil, Lignano (Udine) >  <strong> June, 1 2021 - Villa Manin, Codroipo (Udine) </strong><li>June, 27 2020 – Stadio San Siro, Milan >  <strong> June, 8 2021 – Stadio San Siro, Milan </strong><li>June, 30 2020 – Stadio Euganeo, Padua > <strong> June, </strong> <strong> 12 2021 – Stadio Euganeo, Padua </strong><li>July, 4 2020 – Stadio Olimpico, Turin > <strong> June, 16 2021 – Stadio Olimpico, Turin </strong><li>July, 7 2020 – Stadio Artemio Franchi, Florence > <strong> 23 giugno 2021 – Stadio Artemio Franchi, Firenze </strong><li>July, 14 2020 – Stadio della Vittoria, Bari > <strong> June </strong> , <strong> 19 2021 – Stadio della Vittoria, Bari </strong><li>July, 18 luglio – Autodromo Enzo e Dino Ferrari, Imola (Bologna) > <strong> June, 5 2021 - Autodromo Enzo e Dino Ferrari, Imola (Bologna) </strong></ul> <p> </p> <p>If you already bought tickets, those will be <strong> valid for the corresponding 2021 dates </strong> .</p> <p> </p> <p>The Cesare Cremonini concert scheduled on July, 10 2020 at Stato Olimpico in Rome will not be recovered. More updates on the rescheduled date will follow.</p> <p> </p> </a><p><a title="Cesare Cremonini: concerts rescheduled for 2021"class=blocks-item-link href=/hc/en-us/articles/360008794037-Cesare-Cremonini-concerts-rescheduled-for-2021> According to Article 88 of the Decree Law No. 18 dated March, 17 2020, converted to the Law 27/2020, as amended by the Decree Law No. 34 dated May, 19 2020 (Article 183 Paragraph 11), you may send your request for <strong> refund through voucher </strong> <strong> no later than </strong> <strong> July, 28 2020 </strong> by selecting the Cesare Cremonini date bought and found on the ticket from the </a> <a href=https://help.ticketmaster.it/hc/en-us/articles/360007905958-Please-choose-event-from-list- rel=noopener target=_blank> drop-down menu. </a></article> <script>setThumbnail(360008794037);</script><li class=blocks-item style=order:3><a title="Vasco Rossi: concerts rescheduled for 2021"class=blocks-item-link href=/hc/en-us/articles/360008793437-Vasco-Rossi-concerts-rescheduled-for-2021> <img class="360008793437-thumbnail blocks-image"> <h4 class=blocks-item-title>Vasco Rossi: concerts rescheduled for 2021</h4> </a> <article class="hide 360008793437-content"><a title="Vasco Rossi: concerts rescheduled for 2021"class=blocks-item-link href=/hc/en-us/articles/360008793437-Vasco-Rossi-concerts-rescheduled-for-2021> <p><img alt=VASCO_NONSTOP_FESTIVAL_big__1_.jpg src=/hc/article_attachments/360008696017/VASCO_NONSTOP_FESTIVAL_big__1_.jpg></p> <p>In compliance with the medical emergency set to prevent COVID-19 from spreading, the Vasco Rossi concerts scheduled in June 2020 have been  <strong> rescheduled for June 2021 </strong> as it follows: <br>  </p> <ul><li>June, 10 2020 – Firenze Rocks, Visarno Arena, Florence > <strong> June, 18 2021 – Firenze Rocks, Visarno Arena, Florence </strong>  </ul> <ul><li>June, 15 2020 – I-Days Milano, MIND – Milano Innovation District (Ex Expo Area), Milan > <strong> June, </strong> <strong> 13 2021 – I-Days Milano </strong>  </ul> <ul><li>June, 19 2020 – Rock In Roma, Circo Massimo, Rome > <strong> June, 26 2021 – Rock In Roma, Circo Massimo, Rome </strong>  </ul> <ul><li>June, 20 2020 – Rock In Roma, Circo Massimo, Rome > <strong> June, </strong> <strong> 27 2021 – Rock In Roma, Circo Massimo, Rome </strong>  </ul> <ul><li>June, 26 2020 – Autodromo Internazionale Enzo e Dino Ferrari, Imola (Bologna) > <strong> June, 22 2021, Autodromo Internazionale Enzo e Dino Ferrari, Imola (Bologna) <br> </strong>  </ul> <p>If you already bought tickets, those will be <strong> valid for the new corresponding dates in 2021 </strong> .</p> <p> </p> </a><p><a title="Vasco Rossi: concerts rescheduled for 2021"class=blocks-item-link href=/hc/en-us/articles/360008793437-Vasco-Rossi-concerts-rescheduled-for-2021> According to Article 88 of the Decree Law No. 18 dated March, 17 2020, converted to the Law 27/2020, as amended by the Decree Law No. 34 dated May, 19 2020 (Article 183 Paragraph 11), you may send your request for <strong> refund through voucher </strong> <strong> no later than </strong> <strong> June, 26 2020 </strong> by selecting the Vasco Rossi date bought and found on the ticket from the </a> <a href=https://help.ticketmaster.it/hc/en-us/articles/360007905958-Please-choose-event-from-list- rel=noopener target=_blank> drop-down menu. </a><p> <p> </article> <script>setThumbnail(360008793437);</script><li class=blocks-item style=order:10><a title="5 Seconds of Summer: concerts on May, 29-30 2020 rescheduled for April, 29 and May, 1 2021"class=blocks-item-link href=/hc/en-us/articles/360008047878-5-Seconds-of-Summer-concerts-on-May-29-30-2020-rescheduled-for-April-29-and-May-1-2021> <img class="360008047878-thumbnail blocks-image"> <h4 class=blocks-item-title>5 Seconds of Summer: concerts on May, 29-30 2020 rescheduled for April, 29 and May, 1 2021</h4> </a> <article class="hide 360008047878-content"><a title="5 Seconds of Summer: concerts on May, 29-30 2020 rescheduled for April, 29 and May, 1 2021"class=blocks-item-link href=/hc/en-us/articles/360008047878-5-Seconds-of-Summer-concerts-on-May-29-30-2020-rescheduled-for-April-29-and-May-1-2021> <p><img alt=5SOS_big.jpg src=/hc/article_attachments/360008173057/5SOS_big.jpg></p> <p>Due to the medical emergency caused by the Covid-19 virus, the 5 Seconds of Summer tour in Italy has been <strong> rescheduled for 2021 as it follows </strong> :</p> <p> </p> <ul><li>May, 29 2020, Mediolanum Forum di Assago, Milan à April, 29 2021, Lorenzini District, Milan</ul> <p> </p> <ul><li>May, 30 2020, Kioene Arena, Padua à May, 1 2021, Kioene Arena, Padua</ul> <p> </p> <p>If you already bought tickets, those will be <strong> valid for the new dates </strong> .</p> <p> </p> <p>For the Milan date moved from Mediolanum Forum in Assago, Milan, to Lorenzini District in Milan, here are the scheduled reallocations:</p> <p> </p> <ul><li>the "Soundcheck Seated Experience" ticket holders will be <strong> upgraded to the "Soundcheck STANDING Experience" </strong> ;<li>the standing ticket holders and the premium first numbered sector ticket holders will have the right to the <strong> Early Entry access </strong> to the standing area in the new venue;<li>the Anello C second numbered sector ticket holders will have the right to <strong> access the standing area </strong> of the new venue (Posto Unico), despite this being more expensive;<li>the Anello B first numbered sector ticket holders will have the right to <strong> access the standing area </strong> of the new venue (Posto Unico, same price).</ul> <p> </p> </a><p><a title="5 Seconds of Summer: concerts on May, 29-30 2020 rescheduled for April, 29 and May, 1 2021"class=blocks-item-link href=/hc/en-us/articles/360008047878-5-Seconds-of-Summer-concerts-on-May-29-30-2020-rescheduled-for-April-29-and-May-1-2021> According to Article 88 of the Decree Law No. 18 dated March, 17 2020, converted to the Law 27/2020, as amended by the Decree Law No. 34 dated May, 19 2020 (Article 183 Paragraph 11), you may send your request for <strong> refund through voucher </strong> <strong> no later than </strong> <strong> July, 15 2020 </strong> by selecting the 5 Seconds of Summer event bought and found on the ticket from the </a> <a href=https://help.ticketmaster.it/hc/en-us/articles/360007905958-Please-choose-event-from-list- rel=noopener target=_blank> drop-down menu </a> .</article> <script>setThumbnail(360008047878);</script><li class=blocks-item style=order:2><a title="Pearl Jam: concert rescheduled for June 2021"class=blocks-item-link href=/hc/en-us/articles/360007419817-Pearl-Jam-concert-rescheduled-for-June-2021> <img class="360007419817-thumbnail blocks-image"> <h4 class=blocks-item-title>Pearl Jam: concert rescheduled for June 2021</h4> <article class="hide 360007419817-content"><p><img align=absMiddle height=361 id=ctl00_content_IconaEvidenzaEventi_ImgImmagine src=https://adm.att.ticketmaster.it/images/Evento/Ev/Pearl%20Jam_big_%7Baba73e5e-69e4-43c2-8711-ffff4a06ce61%7D.jpg width=655><p>In compliance with the medical emergency set to prevent COVID-19 from spreading, Pearl Jam's 2020 European tour dates have been rescheduled for June/July 2021.<p>Pearl Jam’s concert in Italy has been <strong> rescheduled </strong> <strong> to June 26, 2021 at Autodromo Internazionale Enzo e Dino Ferrari in Imola </strong> .<p>If you already bought tickets previously for the Italian concert at Autodromo Internazionale Enzo e Dino Ferrari in Imola on 5 July 2020, those will be <strong> valid for the new date </strong> . </article> <script>setThumbnail(360007419817);</script> </a><li class=blocks-item style=order:11><a title="Queen + Adam Lambert - The Rhapsody Tour: concert on May, 24 2020 rescheduled on May, 23 2021"class=blocks-item-link href=/hc/en-us/articles/360007238418-Queen-Adam-Lambert-The-Rhapsody-Tour-concert-on-May-24-2020-rescheduled-on-May-23-2021> <img class="360007238418-thumbnail blocks-image"> <h4 class=blocks-item-title>Queen + Adam Lambert - The Rhapsody Tour: concert on May, 24 2020 rescheduled on May, 23 2021</h4> </a> <article class="hide 360007238418-content"><a title="Queen + Adam Lambert - The Rhapsody Tour: concert on May, 24 2020 rescheduled on May, 23 2021"class=blocks-item-link href=/hc/en-us/articles/360007238418-Queen-Adam-Lambert-The-Rhapsody-Tour-concert-on-May-24-2020-rescheduled-on-May-23-2021> <p><em> <img alt=ticketmaster_queen_655x361__a3b34960-7b38-4e5c-b3c0-370a47582b9c_.png src=/hc/article_attachments/360007357557/ticketmaster_queen_655x361__a3b34960-7b38-4e5c-b3c0-370a47582b9c_.png> </em></p> <p> </p> <p>In compliance with the medical emergency set to prevent COVID-19 from spreading, the only Italian concert of Queen + Adam Lambert scheduled on May, 24 2020 at Unipol Arena in Casalecchio di Reno, Bologna, <strong> has been rescheduled for May, 23 2021 </strong> at the same venue. </p> <p>If you already bought tickets, those will be <strong> valid for the new date </strong> .</p> </a><p><a title="Queen + Adam Lambert - The Rhapsody Tour: concert on May, 24 2020 rescheduled on May, 23 2021"class=blocks-item-link href=/hc/en-us/articles/360007238418-Queen-Adam-Lambert-The-Rhapsody-Tour-concert-on-May-24-2020-rescheduled-on-May-23-2021> This event is eligible for <strong> refund through voucher </strong> as provided by Article 88 of the Decree Law No. 18 dated March, 17 2020, converted to the Law 27/2020, as amended by the Decree Law No. 34 dated May, 19 2020 (Article 183 Paragraph 11). We kindly invite you to send your request for refund through voucher <strong> no later than June, 30 2020 </strong> by selecting the Queen + Adam Lambert event from the </a> <a href=https://help.ticketmaster.it/hc/en-us/articles/360007905958-Refund-request-event-list rel=noopener target=_blank> drop-down menu </a> .<p>The name change and resale services for Queen + Adam Lambert’s concert have been momentarily suspended. Further updates will follow.<p> <p>Addressing fans, <strong> Brian May </strong> said:<p>  <em> “We </em> <em> ’re very sad to announce the postponement of our summer shows in Europe </em> <em> , although in the present crazy state of the world, it cannot be a surprise to our fans. Those incredible scenes at our concerts just over a month ago now seem like an impossibly distant dream. We were so lucky to be able to complete that tour, running just ahead of the wave that was about to break on us. I know many of our fans are having similar moments of disbelief and bewilderment out there. Of course we would have gone ahead with the dates had it been humanly possible. The good news is that we do NOW have a PLAN B ready to roll. If you hold on to your tickets they will be valid for the rescheduled shows. God willing, we will be there with bells on!” </em><p> <p>Drummer <strong> Roger Taylor </strong> responded to the postponement saying:<p><em> “We </em> <em> ’re all in this together. Devastating! Boringly frustrating! Scary and upsetting! But...pick ourselves up, dust ourselves down...start all over again!!! Be well....take care...coming right back at you as soon as we possibly can!!!  Much love...Roger T xxx.” </em><p> <p>Singer <strong> Adam Lambert </strong> added:<p><em> “I am very disappointed that we won’t be touring Europe as planned, but we have to look after each other and put everyone’s health first. Look forward to getting out there when it’s safe.” </em></article> <script>setThumbnail(360007238418);</script><li class=blocks-item style=order:1><a title="Information: COVID-19 (Coronavirus)"class=blocks-item-link href=/hc/en-us/articles/360006556417-Information-COVID-19-Coronavirus-> <img class="360006556417-thumbnail blocks-image"> <h4 class=blocks-item-title>Information: COVID-19 (Coronavirus)</h4> </a> <article class="hide 360006556417-content"><a title="Information: COVID-19 (Coronavirus)"class=blocks-item-link href=/hc/en-us/articles/360006556417-Information-COVID-19-Coronavirus-> <p><img alt=mceclip0.png height=173 src=/hc/article_attachments/360006946778/mceclip0.png width=307></p> <p> </p> <p><span> UPDATES ON SEPTEMBER, 11 2020: In light of the legislative changes made to art. 88 of Law no. 24 of 2020 by article 183 of law no. 77 of 2020 (the so-called "Relaunch Decree"), published on July, 18 2020 on the Gazzetta Ufficiale and the clarifications made regarding its application, we inform you that, starting from September, 18 2020 and limited to cancelled events, it will be possible to proceed with the request for conversion from voucher to monetary refund. </span></p> <p> </p> <p>What requirements must your request meet?</p> <p> </p> </a><ul><a title="Information: COVID-19 (Coronavirus)"class=blocks-item-link href=/hc/en-us/articles/360006556417-Information-COVID-19-Coronavirus-> <li>the refund must have already been requested via voucher according to the terms provided</li> <li>the voucher must be intact (not partially already used)</li> </a><li><a title="Information: COVID-19 (Coronavirus)"class=blocks-item-link href=/hc/en-us/articles/360006556417-Information-COVID-19-Coronavirus-> the voucher must relate to a ticket of a canceled event (click here to visit the dedicated page </a> <a href=https://help.ticketmaster.it/hc/en-us/categories/360000706513-Cancelled-and-Rescheduled-Events> https://help.ticketmaster.it/hc/en-us/categories/360000706513-Cancelled-and-Rescheduled-Events </a> )<li>the refund request for the issued voucher must be received within 30 days from the date the form is made available on this page (link <a href=https://help.ticketmaster.it/hc/en-us/articles/360007905958-Refund-request-event-list> https://help.ticketmaster.it/hc/en-us/articles/360007905958-Refund-request-event-list </a> ) or by the deadline set by the individual organizer of the event.</ul><p> <p>Finally, we remind you that all vouchers already issued and not converted into monetary refunds remain valid and can be used for the purchase of new tickets within the 18 months of validity.<p> <p>The organizers of the events, as well as the ticketing companies interested in the sale of tickets for the shows organized by them, reserve the right to promptly update concert ticket holders with any news, including by updating the FAQs.<p> <p><strong> According to Article 88 of the Decree Law No. 18 dated March, 17 2020, converted to the Law 27/2020, as amended by the Decree Law No. 34 dated May, 19 2020 (Article 183 Paragraph 11) and later by the Decree Law No. 137 dated October, 28 2020, Ticketmaster Italia inform you that the tickets for the events that were scheduled between March, 8 2020 and November, 24 2020 and that got cancelled or rescheduled, will be reimbursed through a voucher, if requested by each Event Organizer. </strong><p><strong> The customers affected by this reimbursement method will be contacted directly and will receive the information about requesting, receiving and spending the voucher on Ticketmaster.it. The voucher will be valid for 18 months. </strong><p><strong> We kindly invite customers to carefully follow the indications given and send the reimbursement requests only through the channels written in our FAQs and indicated by our Customer Service and not through other channels such as social media, other Ticketmaster emails and payment provider platforms. In order to be considered valid, the reimbursement requests must be submitted according to the procedure clearly indicated in the dedicated customer care section. </strong><p><strong> We thank again all customers for their patience and collaboration during this difficult period due to the COVID­-19 health emergency, highlighting that the wait and refund times will be longer than usual and may extent to the next few months. We kindly invite customers to wait for our reply to the requests already submitted, without sending out more requests on the same topic. </strong><p> <p>Caring for the safety and well-being of our fans has been and always will be Ticketmaster’s most important priority, especially during challenging times like these. As global health concerns continue to develop, our team is working diligently behind the scenes, coordinating with local authorities in monitoring and assessing overall impact, while actively supporting the artists, promoters, festivals and venues you love as they work out how best to proceed with the thousands of events they have on the horizon.<p> <p>While some events unfortunately have had to be cancelled, we are working with many of our event partners to see how best to reschedule each event for your enjoyment. As you can imagine, this takes time, so we truly appreciate your patience and understanding as we navigate this new territory.<p> <p>In order to provide you with as much information as we can, we have created a  <a href=https://help.ticketmaster.it/hc/en-us/sections/360001929797-Cancelled-or-rescheduled-events-for-COVID-19> dedicated section </a>  that will be consistently updated with changes to the status of all impacted events, so feel free to check back often.<p> <p>As a result of the high volume of cancellations and rescheduled events, we encourage you not to reach out directly with a refund request. The best way to check your event status is through this  <a href=https://help.ticketmaster.it/hc/en-us/categories/360000706513-Cancelled-and-Rescheduled-Events> section </a> .<p> <p>In the meantime, please see below for more detailed guidance:<ul><li>For future events that are still scheduled, you’re all set. There’s nothing you need to do. If anything changes, we will contact you with updates.<li>If your event has been cancelled, there’s also nothing you need to do. We’ll get in touch with you directly with more information.<li>If your event has been rescheduled, we are working with the event organiser to identify new dates, and we will contact you as soon as we have confirmation and more information this.<li>For additional information, you can visit our  <a href=https://help.ticketmaster.it/hc/en-us> help centre </a> .</ul><p> <p>Please understand that due to the high volume of enquiries, our Fan Support team is experiencing longer than normal wait times. <br> For now, we want to thank you for being such a valued part of the live entertainment world. We are working around the clock on solutions and truly apologise for any inconvenience.<p> <p>At Ticketmaster, our vision is to connect people through the power of live events. What makes these experiences so special is the pure joy we feel from being among a community of like-minded, dedicated fans. We’d like to take a moment to offer our most sincere support to any of our fellow fans, friends and family who have been affected by this virus. We wish everyone the best health and safety during this difficult time, and we look forward to returning to our favourite live events as soon as possible.<p> <p>Sincerely,<p>Ticketmaster </article> <script>setThumbnail(360006556417);</script></ul></section><hr><h2>Help Topics</h2><h2><br> <section class="categories blocks"><ul class=blocks-list><li class=blocks-item><a class=blocks-item-link href=/hc/en-us/categories/360000705714-Ordering-Process> <img class=blocks-image src=//theme.zdassets.com/theme_assets/2359162/252da200fd0e338c96da0b2c85137e301e6365e5.svg> <h4 class=blocks-item-title>Ordering Process</h4> <p class=blocks-item-description></p> </a><li class=blocks-item><a class=blocks-item-link href=/hc/en-us/categories/360000708313-Payment-and-Shipping> <img class=blocks-image src=//theme.zdassets.com/theme_assets/2359162/227e4633c66dd7793cad3410bf134dde1443ba6c.svg> <h4 class=blocks-item-title>Payment and Shipping</h4> <p class=blocks-item-description></p> </a><li class=blocks-item><a class=blocks-item-link href=/hc/en-us/categories/360000193237-eTicket> <img class=blocks-image src=//theme.zdassets.com/theme_assets/2359162/030ae32756e533d61e897c6a71a29966a9a9dcde.svg> <h4 class=blocks-item-title>eTicket</h4> <p class=blocks-item-description></p> </a><li class=blocks-item><a class=blocks-item-link href=/hc/en-us/categories/360000198817-Nominative-tickets> <img class=blocks-image src=//theme.zdassets.com/theme_assets/2359162/d0a0877d9e54af76c508891a801720e89967fd3e.svg> <h4 class=blocks-item-title>Nominative tickets</h4> <p class=blocks-item-description></p> </a><li class=blocks-item><a class=blocks-item-link href=/hc/en-us/categories/360000294978-Sponsorship> <img class=blocks-image src=//theme.zdassets.com/theme_assets/2359162/2ee09668bef307361c1c38d451996f3b3d01fc14.svg> <h4 class=blocks-item-title>Sponsorship</h4> <p class=blocks-item-description></p> </a><li class=blocks-item><a class=blocks-item-link href=/hc/en-us/categories/360000706513-Cancelled-and-Rescheduled-Events> <img class=blocks-image src=//theme.zdassets.com/theme_assets/2359162/8aa55b33b13e90f2933023a177b2fc25239d4f56.svg> <h4 class=blocks-item-title>Cancelled and Rescheduled Events</h4> <p class=blocks-item-description></p> </a><li class=blocks-item><a class=blocks-item-link href=/hc/en-us/categories/360000703694-My-Account> <img class=blocks-image src=//theme.zdassets.com/theme_assets/2359162/ded245fc39b2add86cd9a8def341eaa8cc3ee480.svg> <h4 class=blocks-item-title>My Account</h4> <p class=blocks-item-description></p> </a><li class=blocks-item><a class=blocks-item-link href=/hc/en-us/categories/360000201298-Other-information> <img class=blocks-image src=//theme.zdassets.com/theme_assets/2359162/614bcff5a64a847b056d88457935db0984a268f0.svg> <h4 class=blocks-item-title>Other information</h4> <p class=blocks-item-description></p> </a></ul></section></h2></div></div></section></main><div class=footer2-ale><div class="helpsite-interface helpsite-interface--helpsite"><div class=helpsite-footer><div class=helpsite-footer__submenu><div class=helpsite-footer__submenu__menu><a class=menu__link href=https://shop.ticketmaster.it/termini-e-condizioni-di-vendita.html> Termini e Condizioni di vendita </a><a class=menu__link href=https://shop.ticketmaster.it/termini-e-condizioni-di-utilizzo.html> Termini e Condizioni di utilizzo </a><a class=menu__link href=https://shop.ticketmaster.it/notizie/privacy-policy-it.html> Informativa Privacy </a><a class=menu__link href=https://shop.ticketmaster.it/diritto-di-recesso.html> Diritto di recesso </a><a class=menu__link href=https://shop.ticketmaster.it/notizie/cookie-it.html target=_blank> Cookies </a><a class=menu__link> <span class=evidon-notice-link> </span> </a></div><div class=helpsite-footer__submenu__rights>© Ticketmaster 1999-2020. 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