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Then read this guide on how to get a new one.<blockquote data-i18n=01-kAk3hb6HXr><strong> Are you the administrator of the hosting subscription? </strong> - Then you can change the passwords for all email accounts on your domain in the one.com control panel. <br><br> Check our guide on how to <a href=https://help.one.com/hc/en-us/articles/115005586349> change your email password </a> .</blockquote><p data-i18n=02-RfNQgVE4MQ>If you don't have access to the control panel and you forgot your email password, you can send a change password request to the administrator by following these steps:<ol><li data-i18n=03-ZpJxBg86B8>Open the forgot password page, type in the email address for which you need a new password, and click <strong> Send </strong> .</ol><ol start=2><li data-i18n=04-2DkotHh6qD>The administrator of the hosting subscription will now receive an email from <em> "robot@one.com" </em> with the following subject: <em> "Reset the password for (your-email-address)". </em> The email is sent to the <a href=https://help.one.com/hc/en-us/articles/115005596105> contact email address </a> .</ol><ol start=3><li data-i18n=05-muYfJfW0WL>Ask the administrator to reset the password and then to give you the new password, so you can <a href=https://help.one.com/hc/en-us/articles/115005594385> log into Webmail </a> .</ol><p class=wysiwyg-text-align-center><a class=btn data-i18n=06-28jpg2t2u9 href=https://www.one.com/admin/emailaccount-forgotpassword.do rel=noopener> Go to the forgot password page </a><blockquote data-i18n=07-uqE5p71mov><strong> Tip: </strong> Once you have regained access to your email account, we recommend that you change the password again, to one of your own choice. <br><br> Read our guide on how to <a href=https://help.one.com/hc/en-us/articles/115005586349#step-2> change the password in Webmail </a> .</blockquote><hr><p data-i18n=08-MQLMlrhmLq><strong> Related articles: </strong><dl><dd><a data-i18n=09-dm6cXFqFMP href=https://help.one.com/hc/en-us/articles/360000934598> How do I automatically forward email to another account? 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