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   What is After-sale service? Definition and meaning
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      gtag('config', 'UA-4567102-1');</script><body class="encyclopedia-template-default single single-encyclopedia postid-229 engine singular engine_post_sidebar_right responsive-on responsive-menu-pro-slide-left"><div class="main-container clearfix"><header class=header-wrap><div class="header container"><div class=row-fluid><hgroup class="logo span7"><h1 class=logo-image><a title="Dictionary of International Trade"href=http://globalnegotiator.com/es/ rel=home> <img alt="Dictionary of International Trade"src=http://globalnegotiator.com/international-trade/wp-content/uploads/2014/09/logo-en.png> </a></h1></hgroup><nav class="secondary-menu span9 visible-desktop"></nav></div></div><nav class="primary-menu visible-desktop"><div class=container><div class=row-fluid><ul><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-parent-item menu-item-41"id=menu-item-41><a href=/international-trade/dictionary/> Home </a> <ul aria-labelledby=dLabel 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href=https://www.globalnegotiator.com/international-trade/dictionary/filter:c/> C </a> </span><span class=filter> <a class=filter-link href=https://www.globalnegotiator.com/international-trade/dictionary/filter:d/> D </a> </span><span class=filter> <a class=filter-link href=https://www.globalnegotiator.com/international-trade/dictionary/filter:e/> E </a> </span><span class=filter> <a class=filter-link href=https://www.globalnegotiator.com/international-trade/dictionary/filter:f/> F </a> </span><span class=filter> <a class=filter-link href=https://www.globalnegotiator.com/international-trade/dictionary/filter:g/> G </a> </span><span class=filter> <a class=filter-link href=https://www.globalnegotiator.com/international-trade/dictionary/filter:h/> H </a> </span><span class=filter> <a class=filter-link href=https://www.globalnegotiator.com/international-trade/dictionary/filter:i/> I </a> </span><span class=filter> <a class=filter-link href=https://www.globalnegotiator.com/international-trade/dictionary/filter:j/> J </a> </span><span class=filter> <a class=filter-link href=https://www.globalnegotiator.com/international-trade/dictionary/filter:k/> K </a> </span><span class=filter> <a class=filter-link href=https://www.globalnegotiator.com/international-trade/dictionary/filter:l/> L </a> </span><span class=filter> <a class=filter-link href=https://www.globalnegotiator.com/international-trade/dictionary/filter:m/> M </a> </span><span class=filter> <a class=filter-link href=https://www.globalnegotiator.com/international-trade/dictionary/filter:n/> N </a> </span><span class=filter> <a class=filter-link href=https://www.globalnegotiator.com/international-trade/dictionary/filter:o/> O </a> </span><span class=filter> <a class=filter-link href=https://www.globalnegotiator.com/international-trade/dictionary/filter:p/> P </a> </span><span class=filter> <a class=filter-link href=https://www.globalnegotiator.com/international-trade/dictionary/filter:q/> Q </a> </span><span class=filter> <a class=filter-link href=https://www.globalnegotiator.com/international-trade/dictionary/filter:r/> R </a> </span><span class=filter> <a class=filter-link href=https://www.globalnegotiator.com/international-trade/dictionary/filter:s/> S </a> </span><span class=filter> <a class=filter-link href=https://www.globalnegotiator.com/international-trade/dictionary/filter:t/> T </a> </span><span class=filter> <a class=filter-link href=https://www.globalnegotiator.com/international-trade/dictionary/filter:u/> U </a> </span><span class=filter> <a class=filter-link href=https://www.globalnegotiator.com/international-trade/dictionary/filter:v/> V </a> </span><span class=filter> <a class=filter-link href=https://www.globalnegotiator.com/international-trade/dictionary/filter:w/> W </a> </span><span class=filter> <a class=filter-link 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class=filter-link href=https://www.globalnegotiator.com/international-trade/dictionary/filter:ai/> Ai </a> </span><span class=filter> <a class=filter-link href=https://www.globalnegotiator.com/international-trade/dictionary/filter:al/> Al </a> </span><span class=filter> <a class=filter-link href=https://www.globalnegotiator.com/international-trade/dictionary/filter:am/> Am </a> </span><span class=filter> <a class=filter-link href=https://www.globalnegotiator.com/international-trade/dictionary/filter:an/> An </a> </span><span class=filter> <a class=filter-link href=https://www.globalnegotiator.com/international-trade/dictionary/filter:ap/> Ap </a> </span><span class=filter> <a class=filter-link href=https://www.globalnegotiator.com/international-trade/dictionary/filter:ar/> Ar </a> </span><span class=filter> <a class=filter-link href=https://www.globalnegotiator.com/international-trade/dictionary/filter:as/> As </a> </span><span class=filter> <a class=filter-link href=https://www.globalnegotiator.com/international-trade/dictionary/filter:at/> At </a> </span><span class=filter> <a class=filter-link href=https://www.globalnegotiator.com/international-trade/dictionary/filter:au/> Au </a> </span><span class=filter> <a class=filter-link href=https://www.globalnegotiator.com/international-trade/dictionary/filter:av/> Av </a> </span></div><div class=encyclopedia-filter><span class=filter> <a class=filter-link href=https://www.globalnegotiator.com/international-trade/dictionary/filter:aff/> Aff </a> </span><span class=filter> <a class=filter-link href=https://www.globalnegotiator.com/international-trade/dictionary/filter:afl/> Afl </a> </span><span class="filter current-filter"> <a class=filter-link href=https://www.globalnegotiator.com/international-trade/dictionary/filter:aft/> Aft </a> </span></div></div><article class="post-229 encyclopedia type-encyclopedia status-publish hentry encyclopedia-category-marketing encyclopedia-tag-after-sale-service encyclopedia-tag-marketing"><div class="entry-wrap clearfix"><div class=entry-content><h1 class=page-title>After-sale service</h1><p>A collective term for attention to a transaction that normally takes place after the sale (and often after <a title="Transferring property of goods from one party to another as from the seller to buyer, shipper to carrier, or carrier to consignee."class=encyclopedia href=https://www.globalnegotiator.com/international-trade/dictionary/delivery/> delivery </a> ) is accomplished. Typical after sale service functions include: installation, training, <a title="A promise by a contracting party that the other party can rely on certain facts or representations as being true, A seller, for example, may warrant that certain products will meet a list of specifications furnished by the buyer."class=encyclopedia href=https://www.globalnegotiator.com/international-trade/dictionary/warranty/> warranty </a> -related repair and replacement part support. After-sale service is an extremely important consideration because of the normally greater distances between sellers and buyers in international trade. Some <a title="International contracts refers to a legally binding agreement between parties, based in different countries, in which they are obligated to do or not do certain things. International contracts may be written in a formal way. Most businesses create contracts in…"class=encyclopedia href=https://www.globalnegotiator.com/international-trade/dictionary/international-contracts/> international contracts </a> as distribution contracts include a clause of after-sales services and <a title="The work of keeping something in proper condition, care or upkeep including: taking steps to avoid something breaking down (preventative maintenance) and bringing something back to working order (corrective maintenance). Some international contracts as the international distribution contracts include a…"class=encyclopedia href=https://www.globalnegotiator.com/international-trade/dictionary/maintenance/> maintenance </a> : <em> The <a title="An independent person or legal entity that sell goods locally on behalf of a principal. Distributors can be distinguished from agents as distributors buy the goods in their own name, then re-sell them at prices which they have some liberty…"class=encyclopedia href=https://www.globalnegotiator.com/international-trade/dictionary/distributor/> Distributor </a> undertakes to carry out with its own staff and means, and assume the costs of, and adequate after-sales and <a title="The work of keeping something in proper condition, care or upkeep including: taking steps to avoid something breaking down (preventative maintenance) and bringing something back to working order (corrective maintenance). Some international contracts as the international distribution contracts include a…"class=encyclopedia href=https://www.globalnegotiator.com/international-trade/dictionary/maintenance/> maintenance </a> service for all Products sold within the <a title='In commercial usage, an area in which a party operates, such as a "sales territory". A territory´s size and the degree of exclusivity are often important commercial consideration in international trade specially in distribution agreements. See also exclusive distribution.'class=encyclopedia href=https://www.globalnegotiator.com/international-trade/dictionary/territory/> Territory </a> . The <a title="The party furnishing goods or services in a business transaction in return for the agreed upon compensation. As such, suppliers do not generally interact with consumers directly, leaving that task to vendors or shop owners. It is not unusual for…"class=encyclopedia href=https://www.globalnegotiator.com/international-trade/dictionary/supplier/> Supplier </a> shall provide the <a title="An independent person or legal entity that sell goods locally on behalf of a principal. Distributors can be distinguished from agents as distributors buy the goods in their own name, then re-sell them at prices which they have some liberty…"class=encyclopedia href=https://www.globalnegotiator.com/international-trade/dictionary/distributor/> Distributor </a> with the spare parts and other means required to service the <a title="A promise by a contracting party that the other party can rely on certain facts or representations as being true, A seller, for example, may warrant that certain products will meet a list of specifications furnished by the buyer."class=encyclopedia href=https://www.globalnegotiator.com/international-trade/dictionary/warranty/> warranty </a> conditions of the Products. </em> See also <a title="The work of keeping something in proper condition, care or upkeep including: taking steps to avoid something breaking down (preventative maintenance) and bringing something back to working order (corrective maintenance). Some international contracts as the international distribution contracts include a…"class=encyclopedia href=https://www.globalnegotiator.com/international-trade/dictionary/maintenance/> maintenance </a> . <span> <a class=destacado href=https://www.globalnegotiator.com/en/international-distribution-contract-template target=_blank> Model of International Distribution Contract. </a> </span><h3>Related entries</h3><ul class=related-terms><li class=term><a href=https://www.globalnegotiator.com/international-trade/dictionary/zero-sum-game/> Zero-sum game </a><li class=term><a href=https://www.globalnegotiator.com/international-trade/dictionary/win-win-strateg/> Win-win strateg </a><li class=term><a href=https://www.globalnegotiator.com/international-trade/dictionary/win-lose-strategy/> Win-lose strategy </a><li class=term><a href=https://www.globalnegotiator.com/international-trade/dictionary/value-money-vfm/> Value for money (VFM) </a><li class=term><a href=https://www.globalnegotiator.com/international-trade/dictionary/unique-selling-proposition-usp/> Unique selling proposition (USP) </a></ul></div><div class=entry-meta><span class="sep cats"> Categories: </span><span class=entry-cats> </span></div></div></article><script>jQuery(document).ready(function() {
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