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The rest of New Zealand is at Alert Level 2.<p><a href=/about-tenancy-services/news/coronavirus-covid-19-what-landlords-and-tenants-need-to-know/> Read our COVID-19 page for more information for landlords and tenants. </a></div></div></div></div><div aria-hidden=false class=aria-main-content><div class=omni_container><div class=container><header aria-label="Main menu"class="wrapper wrapper__header"role=navigation><div class=header_actionswrapper><div class="header_actions searchform-header"><div class="locale-selector__header no-print"data-locale-select=true></div><div class="searchform no-print"data-searchform-parent=true id=searchform><button aria-controls=searchform class=searchform-trigger data-searchform-trigger=#searchform id=search-trigger><span class=sr-only> toggle search </span></button><form class="sitesearch-form searchform-form"action=/home/search/ data-searchform role=search><div class=searchform-inputwrap><label class=sr-only for=searchform_input>Search this site</label><input title="Enter search terms"autocomplete=off class=searchform-input data-seachform-field=true id=searchform_input name=keyword placeholder=Search type=search></div><div class=searchform-actions><button class=searchform-btn data-searchform-submit name=search><span class=sr-only> Search </span></button></div></form></div></div></div><div class=header><div class=header_top><div class=header_logo><a class=no-print href=/> <img alt="Tenancy Services"class=no-print src=/assets/Uploads/logos/tenancy-logo-main.svg> </a><img alt="Tenancy Services"class=print-only src=/assets/Uploads/logos/tenancy-logo-main.svg></div></div><div class="header_nav no-print"id=main-nav><button class=nav_open_button type=button>Open menu</button><ul aria-label="Main Menu"class="header_nav_list list_semantic"role=menu><li class="header_nav_link link"><a href=/starting-a-tenancy/ role=menuitem> Starting a tenancy </a><li class="header_nav_link section"><a href=/rent-bond-and-bills/ role=menuitem> Rent, bond & bills </a><li class="header_nav_link link"><a href=/healthy-homes/ role=menuitem> Healthy homes </a><li class="header_nav_link link"><a href=/maintenance-and-inspections/ role=menuitem> Maintenance & inspections </a><li class="header_nav_link link"><a href=/ending-a-tenancy/ role=menuitem> Ending a tenancy </a><li class="header_nav_link link"><a href=/disputes/ role=menuitem> Disputes </a><li class="header_nav_link link"><a href=/forms-and-resources/ role=menuitem> Forms & resources </a></ul></div><div class=header_bottom><div class="breadcrumbs no-print"><a href=https://www.tenancy.govt.nz/> Home </a> › <a class=breadcrumb-1 href=/rent-bond-and-bills/> Rent, bond & bills </a> › Bond</div><div class="row header_info"><div class=col-md-6><div class=header_title><h1>Bond</h1></div></div><div class="col-md-6 no-print"><div class=header_image_wrapper><div class=header_image><img alt="Landing page image of houses in a block - Rent bond bills"src=/assets/Uploads/images/Landing-pages/landing-rent-bond-bills.png></div></div></div></div></div></div></header><div><div class="wrapper wrapper__content"><div class=row><div class="col-lg-2 no-print hidden_small hidden_medium"><div class=sidebar id=secondary-nav role=navigation><ul class=sidebar_nav role=menu><li class="sidebar_nav_item sidebar_nav_item_heading"role=menuitem><span class=sidebar_nav_item_heading_text> <span class=sidebar_nav_item_heading_text_highlight> Rent, bond & bills </span> </span><li class=sidebar_nav_item role=menuitem><a class="sidebar_nav_link link"href=/rent-bond-and-bills/market-rent/> Market rent </a><li class=sidebar_nav_item role=menuitem><a class="sidebar_nav_link link"href=/rent-bond-and-bills/rent/> Rent </a><li class=sidebar_nav_item role=menuitem><a class="sidebar_nav_link current"href=/rent-bond-and-bills/bond/> Bond </a> <ul class="sidebar_nav sidebar_nav__lv2"role=menu><li class="sidebar_nav_item sidebar_nav__lv2_item"role=menuitem><a class="sidebar_nav_link link"href=/rent-bond-and-bills/bond/refunding-bond/ role=menuitem> Refunding bond </a><li class="sidebar_nav_item sidebar_nav__lv2_item"role=menuitem><a class="sidebar_nav_link link"href=/rent-bond-and-bills/bond/charging-a-bond/ role=menuitem> Charging a bond </a><li class="sidebar_nav_item sidebar_nav__lv2_item"role=menuitem><a class="sidebar_nav_link link"href=/rent-bond-and-bills/bond/transferring-bond/ role=menuitem> Transferring bond </a><li class="sidebar_nav_item sidebar_nav__lv2_item"role=menuitem><a class="sidebar_nav_link link"href=/rent-bond-and-bills/bond/changing-information-on-a-bond-record/ role=menuitem> Changing information on a bond record </a><li class="sidebar_nav_item sidebar_nav__lv2_item"role=menuitem><a class="sidebar_nav_link link"href=/rent-bond-and-bills/bond/preventing-problems-with-bonds/ role=menuitem> Preventing problems with bonds </a><li class="sidebar_nav_item sidebar_nav__lv2_item"role=menuitem><a class="sidebar_nav_link link"href=https://tools.tenancy.govt.nz/lodge-your-bond role=menuitem> Lodge your bond online </a></ul><li class=sidebar_nav_item role=menuitem><a class="sidebar_nav_link link"href=/rent-bond-and-bills/letting-fees-and-key-money/> Letting fees and key money </a><li class=sidebar_nav_item role=menuitem><a class="sidebar_nav_link link"href=/rent-bond-and-bills/utilities-and-other-payments/> Utilities and other payments </a><li class=sidebar_nav_item role=menuitem><a class="sidebar_nav_link link"href=/rent-bond-and-bills/water-and-wastewater-charges/> Water and wastewater charges </a></ul></div></div><div class="col-lg-8 col-xs-12"><div class=content id=main role=main><div class=wrapper_content><div class=introduction><p>A landlord can ask tenants to pay a bond when they move into a property.</div><div class="element dnadesign__elemental__models__elementcontent"id=e2653><div class=element_content__content><p>The bond is money held by Tenancy Services that could cover:<ul><li>unpaid rent<li>damage to the property; or<li>any claim(s) relating to the tenancy.</ul><p>Tenants who have looked after the house, paid rent in full, and paid any amounts owing should get a refund of their bond when the tenancy ends.<p>You can lodge bonds with Tenancy Services using the online bond payment system.<p><a style="background-color: #237cb5; color: white; padding: 15px 32px; text-decoration: none; display: inline-block; font-size: 16px;"href=https://tools.tenancy.govt.nz/lodge-your-bond> Lodge your bond online </a><p>You will need to complete a bond lodgement form and have it signed by everyone who signed the tenancy agreement. The same people who sign the bond lodgement form need to sign the bond refund form when the tenancy ends. If these signatures don’t match, there will be delays processing the bond.<p>To submit the bond lodgement form you will need to save it as a PDF. You will also need to make an online payment to Tenancy Services.</div></div><div class="element elementaccordion"id=e3304><div class=accordion role=tablist><div class=accordion_item><a class=no-print name=id_33041135-lodge-your-bond-by-cheque tabindex=-1> </a><div class=accordion_item_header id=heading-1 role=tab><h3 class=accordion_item_header_link><a aria-controls=id_33041135-lodge-your-bond-by-cheque aria-expanded=false class=accordion_item_header__action href=/rent-bond-and-bills/bond/#id_33041135-lodge-your-bond-by-cheque> Lodge your bond by cheque </a></h3><a class="link link_action link_action__printitem no-print"onclick="javascript:printSection(['.header_title', '#id_33041135-lodge-your-bond-by-cheque']);"href=javascript:void(0)> <span> Print </span> </a></div><div aria-hidden=false aria-labelledby=heading-1 class=accordion_item_content id=id_33041135-lodge-your-bond-by-cheque role=tabpanel><div class=accordion_item_content_container><h3 class=accordion_item_header_printtitle>Lodge your bond by cheque</h3><p>You can also lodge your bond by posting your form to us with a cheque.<p>You will need to:<ul><li>make the cheque out to Tenancy Services<li>enclose the completed bond lodgement form (signed by the landlord and all named tenants) <br> <div style="color: red; font-weight: 500; border: 3px solid red; border-radius: 50%; width: 24px; height: 24px; display: inline-block; text-align: center; line-height: 1.2em; margin-right: 3px; margin-top: 5px;">❗</div> Missing signatures will delay processing of the bond<li>include an address for service (a place to receive letters about the tenancy) for both the landlord and the tenant(s)</ul><p>Send the form and cheque to:<p style="margin-left: 30px;">Tenancy Services <br> PO Box 50445 <br> Porirua 5240<p><a class=ss-broken href=https://www.tenancy.govt.nz/rent-bond-and-bills/bond/#related-content> Download the bond lodgement form below </a> .<p><strong> Note: </strong> From 28 February 2020, Kiwibank is no longer processing cheques. <a title="Open external link"class=external href=https://www.kiwibank.co.nz/personal-banking/accounts/manage-your-money/making-payments/cheques/ rel=external> More information on this is available on the Kiwibank website. <span class=nonvisual-indicator> (external link) </span> </a><p>If you are a Kiwibank customer, you can <a href=https://tools.tenancy.govt.nz/lodge-your-bond> <u> lodge your bonds online </u> </a> . We are currently investigating alternative payment methods for affected customers.<p><strong> Help us lodge your bond quicker: </strong><ul><li>Remove any staples or paper-clips<li>Fold the pages as few times as possible (this makes it easier for us to scan)<li>Send single-sided pages, rather than double-sided. You don’t need to send us the guidance text on the back of the form<li>If sending one cheque for multiple bonds, make sure the total of all the bonds you are lodging is exactly the same as the amount on the cheque. If it’s not the same, we’ll have to return the entire batch of lodgements back to be re-submitted. </ul></div></div></div></div></div><div class="landing landing__secondary"><h2 class=landing_links_title>In this section</h2><div class=landing_section><hr class=partial_green_border><div class=landing_title_block><a class=landing_title href=/rent-bond-and-bills/bond/refunding-bond/> <span> Refunding bond </span> </a></div><div class=landing_section_intro><p>Landlords and tenants need to complete and submit a bond refund form at the end of the tenancy.</div></div><div class=landing_section><hr class=partial_green_border><div class=landing_title_block><a class=landing_title href=/rent-bond-and-bills/bond/charging-a-bond/> <span> Charging a bond </span> </a></div><div class=landing_section_intro><p>If the landlord charges a bond they must lodge it with Tenancy Services within 23 working days.</div></div><div class=landing_section><hr class=partial_green_border><div class=landing_title_block><a class=landing_title href=/rent-bond-and-bills/bond/transferring-bond/> <span> Transferring bond </span> </a></div><div class=landing_section_intro><p>At the end of a tenancy the tenant can transfer the bond to a new tenancy rather than getting a refund.</div></div><div class=landing_section><hr class=partial_green_border><div class=landing_title_block><a class=landing_title href=/rent-bond-and-bills/bond/changing-information-on-a-bond-record/> <span> Changing information on a bond record </span> </a></div><div class=landing_section_intro><p>It is important for landlords, property managers and tenants to keep the bond record up to date.</div></div><div class=landing_section><hr class=partial_green_border><div class=landing_title_block><a class=landing_title href=/rent-bond-and-bills/bond/preventing-problems-with-bonds/> <span> Preventing problems with bonds </span> </a></div><div class=landing_section_intro><p><span> Read our tips on how to prevent problems with bonds during a tenancy. </span></div></div><div class=landing_section><hr class=partial_green_border><div class=landing_title_block><a class=landing_title href=https://tools.tenancy.govt.nz/lodge-your-bond> <span> Lodge your bond online </span> </a></div><div class=landing_section_intro></div></div></div></div></div></div><div class="col-lg-2 no-print col-xs-12"><div aria-label="Page actions"role=complementary><ul class="list_semantic actions"><li class=actions_item><a class="link link_action link_action__related"data-target=related-content href=/rent-bond-and-bills/bond/#related-content> Related downloads </a><li class=actions_item><a class="link link_action link_action__print"href=javascript:window.print();> Print this page </a><li class=actions_item><a class="link link_action link_action__pdf"href=/assets/_generated_pdfs/bond-101-en_NZ.pdf> Export as PDF </a><li class=actions_item><a class="link link_action link_action__email"href=/email-share/share/101> Email this page </a><li class=actions_item><a class="link link_action link_action__twitter share-popup"href="https://twitter.com/intent/tweet?text=Tenancy Services - Bond: https%3A%2F%2Fwww.tenancy.govt.nz%2Frent-bond-and-bills%2Fbond%2F"data-social-type=twitter> Share to Twitter </a><li class=actions_item><a class="link link_action link_action__facebook share-popup"data-social-type=facebook href=/rent-bond-and-bills/bond/#> Share to Facebook </a></ul></div></div></div></div></div><div class=wrapper><a class=sr-only name=related-content> </a><div class="row resources"role=complementary><div class="col-sm-12 resources-list resources-list__download"><hr class=partial_green_border><h5 class=resources-list_title>Related tools and downloads</h5><div class=resources-list_content><ul class=list_semantic><li class=resources-list_item data-target=both><a class=link__file href=/assets/Forms-templates/bond-lodgement-form.pdf> <span class=file_title> Bond lodgement form </span> <span class=file_target> For tenants & landlords </span> <span class="file_info file_info__pdf"> PDF 1 MB </span> <div class=file_image_wrapper><img class="file_image no-print"alt src=/assets/Uploads/images/Content-pages/rent-bonds-bills-content-1.png></div> </a><li class=resources-list_item data-target=both><a class=link__file href=/assets/Forms-templates/additional-tenants-bond-lodgement-form.pdf> <span class=file_title> Additional tenants bond lodgement form </span> <span class=file_target> For tenants & landlords </span> <span class="file_info file_info__pdf"> PDF 1 MB </span> <div class=file_image_wrapper><img class="file_image no-print"alt src=/assets/Uploads/images/Content-pages/rent-bonds-bills-content-1.png></div> </a></ul></div></div></div></div></div></div><div role=contentinfo><div class=subscribelink><div class=subscribelink-inner><a class=subscribelink-control data-source=/subscribe/ data-target=#subscribe_modal data-toggle=modal href=/subscribe/> <span class=subscribelink-text> Subscribe to our newsletters to 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