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   I forgot my password. How can I retrive it? | Lexus Financial
  </title><meta content="Lexus Financial"name=keywords><meta name=description><meta content=INDEX,FOLLOW name=robots><meta content="i forgot my password. how can i retrive it?"name=suggestionTitle><meta content=SC8H864lmiavFSa9AsnGiTIGU8pndVM6C3nbQSN5-EA name=google-site-verification><meta content=382FFE34BC65C08852928799216F9BE0 name=msvalidate.01><link rel="shortcut icon"href=/content/dam/tmcc-webcommons/lexusfinancial/global/header/icons/favicon_lexus.ico type=image/x-icon><link href=/etc.clientlibs/tmcc-webcommons-lfs/clientlibs/clientlib-all.min.css rel=stylesheet><script src=//dtm.lexusfinancial.com/etc.clientlibs/tmcc-webcommons-lfs/clientlibs/clientlib-dtm.min.js></script><body class=page><a class="sr-only sr-only-focusable sr-level-1 skip_to_hamburger"href=#> Skip to menu <span class="icon icon-right-arrowhead-icon"> </span> <span class=tooltip-arrow> </span> </a><a class="sr-only sr-only-focusable sr-level-1 skip_to_content"href=#> Skip to main content <span class="icon 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class=loader_wrapper><div class=loader_message_container><img id=loader_image src=/content/dam/tmcc-webcommons/lexusfinancial/global/header/icons/lfs_loader.gif></div></div><div id=emergency_alerts></div><nav data-spy=affix id=nav_menu><div class="navbar navbar-default"role=navigation><div><div class=navbar-header><div class=navbar-brand href=#><div class="newpar new section"></div><div class="par iparys_inherited"><div class="lexuslogo parbase"><a title="Lexus Logo"class=m-logo-link href=/us/en.html> <img alt="Lexus Financial Services"class="img-responsive screenFade_delayed"src=https://toyotafinancial-h.assetsadobe.com/is/image/content/dam/tmcc-webcommons/lexusfinancial/global/header/icons/LFS-LOGO.png?wei=130> </a></div></div></div><ul class="nav navbar-nav is_pre pull-right"id=nav_secure><li class="hidden-xs before-login hidden-sm hidden-md visibel-lg navbar__links-login nav-user justify-content-center align-items-center d-none d-md-flex"id=apply_for_credit_btn_section><a class=apply_for_credit href=/us/en/planning_tools/apply_for_credit.html id=apply_for_credit_btn> <span> Apply for Credit </span> </a><li class="nav-user hidden-xs before-login"><a class="login hidden-xs upgrade false"aria-label=login data-functionality=login href=javascript:void(0) id=login_btn tabindex=0> <span> Log In </span> </a> <div class="login-popup hidden-xs"id=login_panel><div class=login-section><div class=login-popup__header>Log in</div><form class=login-form><div class=form-group><label for=login_username>USERNAME</label><input class="form-control input-lg js-uname"placeholder="Enter username"autocomplete=off id=login_username required tabindex=1></div><div class=form-group><label for=login_password>PASSWORD</label><div class=login-popup__eyeicon tabindex=3><span class=icon-eye-closed> </span></div><input class="form-control input-lg js-pword"placeholder="Enter password"autocomplete=new-password id=login_password required tabindex=2 type=password><small class="form-text login-popup__err"> </small><a class="pull-left login-popup__dtm"href=/us/en/consumer-web.html/self-service/forgot-credential tabindex=6> FORGOT USERNAME OR PASSWORD? </a><div class=login-popup__alerticon><span> </span></div></div><button class="btn btn-primary js-login-button btn-lg btn-block"tabindex=4 type=button>LOG IN</button></form><div class=login-popup__footer><hr><p class=login-popup__links><a class=login-popup__dtm href=/us/en/consumer-web.html/home/register tabindex=7> REGISTER NOW </a><hr><p class=login-popup__links><a class=login-popup__dtm href=/us/en/planning_tools/ways_to_pay.html tabindex=8> OTHER PAYMENT OPTIONS </a><hr><p class=login-popup__links><a class=login-popup__dtm href=/us/en/planning_tools/faq/login-faqs.html tabindex=9> LOGIN FAQS </a><hr><p class=login-popup__desc>At login, we collect and store data about your device (i.e. smartphone, computer or tablet) to verify your identity.</div></div></div><li class="nav-register hidden-xs before-login"><a class="hidden-xs upgrade false mfa-mob-redirect"data-functionality=register href=/us/en/consumer-web.html/home/register id=register_btn> <span> Register </span> </a><li class=nav-search><a class="btn-link hover-enabled"aria-label=search data-functionality=search href=javascript:void(0) tabindex=0> <i aria-hidden=true class=icon-search-icon> </i> </a><li class=nav-notify><a class="btn-link hover-enabled"aria-label=announcement data-functionality=announcements href=javascript:void(0) tabindex=0> <div class=unreadBadge></div> <i aria-hidden=true class=icon-bell> </i> </a> <div class="announcement-popup hidden-xs"><div class=tooltip-arrow></div><ul class="nav nav-tabs"><li class=active>Announcements</ul><div class=tab-content><div class="tab-pane fade in active"id=announcement><ul class=announce_list><input id=latestAnnouncement type=hidden value=0> No Announcements</ul></div><div class=announcement_more><a class=more_link href=/us/en/covid-19.html> View More </a></div></div></div><li class="nav-user show-user"><a class="btn-link hover-enabled visible-xs hidden-sm user-icon upgrade false"aria-label=login data-functionality=login href=javascript:void(0) tabindex=0> <i aria-hidden=true class=icon-person-icon> </i> </a> <a class=user-initials data-functionality=login tabindex=0> BS </a> <div class="login-popup hidden-xs"id=login_panel><div class=personalized-section><div class=user-details><p>Hello,<p class=user-full-name>USERNAME</p><a class=overview> DASHBOARD </a><span> | </span><a class=profile> MY PROFILE </a></div><div class="col-sm-4 card-btn"><a class="btn btn-primary btn-large js-logout-button"href=#> Logout </a></div></div></div><li class=hamburger_button><a aria-label=menu class=btn-link data-functionality=hamburger href=javascript:void(0) id=navbar_ham role=button tabindex=0> <span> </span> <span> </span> <span> </span> </a></ul></div></div></div></nav><div class=overlay></div></header><div><div class="newpar new section"></div><div class="par iparys_inherited"><div class="hamburger parbase"><aside class=aside><div id=hamburger><nav id=sidebar><p class=hamburger-heading__myaccount>My Account<ul class="list-unstyled components secure-section-nav"><li><li><li><li><li><li><li><li><li><a aria-label=dashboard class=js-dashboard href=/us/en/consumer-web.html/secure/dashboard/account-summary role=button> Dashboard </a><li><a aria-label=payment class=js-payment href=/us/en/consumer-web.html/home/login?deeplink=payments role=button> Payments </a><li><a aria-label="manage account"class=js-manage-account href=/us/en/consumer-web.html/secure/manage-account/account-details role=button> Manage Account </a><li><a aria-label="payoff options"class=js-payoff href=/us/en/consumer-web.html/secure/leaseend-payoff/summary?type=account_selector role=button> </a><li><a aria-label="my profile"class=js-my-profile href=/us/en/consumer-web.html/secure/my-profile/login-security role=button> My Profile </a><li><a aria-label="support center"class=js-support-center href=/us/en/consumer-web.html/home/login?cep_deeplink=support role=button> Support Center <span class=mail-count> </span> </a><li><a aria-label="log out"class=js-log-out href role=button> Log Out </a></ul><p class=hamburger-heading__tools>Tools and Services<ul class="list-unstyled components"><li><a aria-label="my account"class=js-my-account href=/us/en/consumer-web.html/home/login?deeplink=account role=button> My Account </a><li><a aria-label="vehicle protection"aria-expanded=false class=js_vehicle_protection_plan data-toggle=collapse href=#sidebar_item_2 role=button> Vehicle Protection </a> <ul class="collapse list-unstyled"id=sidebar_item_2><li><a aria-label="which plan is right for me?"class=js_which_plan_is_right_for_me href=/us/en/vehicle_protection_plan/which_plan_is_right_for_me.html> Which plan is right for me? </a><li><a aria-label="vehicle service agreements"class=js_vehicle_service_agreements href=/us/en/vehicle_protection_plan/vehicle_service_agreements.html> Vehicle Service Agreements </a><li><a aria-label="guaranteed auto protection"class=js_guaranteed_auto_protection href=/us/en/vehicle_protection_plan/guaranteed_auto_protection.html> Guaranteed Auto Protection </a><li><a aria-label="prepaid maintenance plans"class=js_prepaid_maintenance_plan href=/us/en/vehicle_protection_plan/prepaid_maintenance_plan.html> Prepaid Maintenance Plans </a><li><a aria-label="tire & wheel protection"class=js_tire_wheel_protection href=/us/en/vehicle_protection_plan/tire_wheel_protection.html> Tire & Wheel Protection </a><li><a aria-label="excess wear & use protection"class=js_excess_wear_use_protection href=/us/en/vehicle_protection_plan/excess_wear_use_protection.html> Excess Wear & Use Protection </a><li><a aria-label="how to file a claim"class=js_how_to_file_a_claim href=/us/en/vehicle_protection_plan/how_to_file_a_claim.html> How to File a Claim </a></ul><li><a aria-label="planning tools"aria-expanded=false class=js_planning_tools data-toggle=collapse href=#sidebar_item_3 role=button> Planning Tools </a> <ul class="collapse list-unstyled"id=sidebar_item_3><li><a aria-label="get started"class=js_get_started href=/us/en/planning_tools/get_started.html> Get Started </a><li><a aria-label="ways to pay"class=js_ways_to_pay href=/us/en/planning_tools/ways_to_pay.html> Ways to Pay </a><li><a aria-label="apply for credit"class=js_apply_for_credit href=/us/en/planning_tools/apply_for_credit.html> Apply for Credit </a><li><a aria-label="visiting the dealer"class=js_visiting_the_dealer href=/us/en/planning_tools/visiting_the_dealer.html> Visiting the Dealer </a><li><a aria-label=faqs class=js_faq href=/us/en/planning_tools/faq.html> FAQs </a></ul><li><a aria-label="explore financing"aria-expanded=false class=js_financing_options data-toggle=collapse href=#sidebar_item_4 role=button> Explore Financing </a> <ul class="collapse list-unstyled"id=sidebar_item_4><li><a aria-label="buy or lease quiz"class=js_buy_or_lease href=/us/en/financing_options/buy_or_lease.html> Buy or Lease Quiz </a><li><a aria-label="buy a lexus"class=js_buy_a_lexus href=/us/en/financing_options/buy_a_lexus.html> Buy a Lexus </a><li><a aria-label="lease a lexus"class=js_leasing_a_lexus href=/us/en/financing_options/leasing_a_lexus.html> Lease a Lexus </a><li><a aria-label="reward & finance programs"aria-expanded=false class=js_reward_finance_programs data-toggle=collapse href=#Reward___Finance_Programs> Reward & Finance Programs </a> <ul class="collapse list-unstyled"id=Reward___Finance_Programs><li><a aria-label="find a program"class=js_find_a_program href=/us/en/financing_options/reward_finance_programs/find_a_program.html> Find a Program </a><li><a aria-label="college graduate program"class=js_college_graduate_program href=/us/en/financing_options/reward_finance_programs/college_graduate_program.html> College Graduate Program </a><li><a aria-label="military reward program"class=js_military_reward_program href=/us/en/financing_options/reward_finance_programs/military_reward_program.html> Military Reward Program </a><li><a aria-label="repeat customers"class=js_repeat_customers href=/us/en/financing_options/reward_finance_programs/repeat_customers.html> Repeat Customers </a></ul><li><a aria-label="special offers"class="js-external js_Special_Offers"href=http://www.lexus.com/offers> Special Offers </a><li><a aria-label="business owners"aria-expanded=false class=js_businesses_owners data-toggle=collapse href=#Business_Owners> Business Owners </a> <ul class="collapse list-unstyled"id=Business_Owners><li><a aria-label="business solutions"class=js_business_solutions href=/us/en/financing_options/businesses_owners/business_solutions.html> Business Solutions </a><li><a aria-label="business credit application"class=js_business_credit_applications href=/us/en/financing_options/businesses_owners/business_credit_applications.html> Business Credit Application </a></ul><li><a aria-label="lexus pursuit visa"class=js_lexus_pursuit_visa href=/us/en/financing_options/lexus_pursuit_visa.html> Lexus Pursuit Visa <sup> ® </sup> </a></ul><li><a aria-label="end of lease options"aria-expanded=false class=js_end_of_lease_options data-toggle=collapse href=#sidebar_item_5 role=button> End of Lease Options </a> <ul class="collapse list-unstyled"id=sidebar_item_5><li><a aria-label="your options"class=js_your_option href=/us/en/end_of_lease_options/your_option.html> Your Options </a><li><a aria-label="lease-end videos"class=js_lease-end-videos href=/us/en/end_of_lease_options/lease-end-videos.html> Lease-End Videos </a><li><a aria-label="early lease return"class=js_early_lease_return href=/us/en/end_of_lease_options/early_lease_return.html> Early Lease Return </a><li><a aria-label=mileage class=js_mileage href=/us/en/end_of_lease_options/mileage.html> Mileage </a><li><a aria-label="wear & use"class=js_wear_and_use href=/us/en/end_of_lease_options/wear_and_use.html> Wear & Use </a><li><a aria-label="return your vehicle"class=js_return_your_vehicle href=/us/en/end_of_lease_options/return_your_vehicle.html> Return Your Vehicle </a><li><a aria-label=faqs class=js_faqs href=/us/en/end_of_lease_options/faqs.html> FAQs </a></ul></ul></nav><div class="modal fade"id=thankYou-modal role=dialog tabindex=-1><div class=modal-dialog role=document><div class=modal-content><div class=modal-header><h3 class=modal-title>Thank you!</h3><h3 class=modal-title>You will soon receive a reply with some next steps and additional information.</h3></div><div class=modal-body><p class=modal-para>If you need help right away, please call us at <br>  <a href=tel:+18008747050> 1-800-874-7050 </a> , Monday through Friday, between 8:00 am - 8:00 pm in your local time zone.</div><div class="modal-footer text-center"><a class="btn continue btn-primary waves-effect"href> Close </a></div></div></div></div><div class="modal fade"id=maintenance-modal role=dialog tabindex=-1><div class=modal-dialog role=document><div class=modal-content><div class=modal-body><div class=modal-para><p>We’re undergoing a bit of scheduled maintenance. Your online account access will be available shortly.</div></div><div class="modal-footer text-center"><a class="btn continue btn-primary waves-effect"> Close </a></div></div></div></div><div class="modal fade"id=interstitial-modal role=dialog tabindex=-1><div class=modal-dialog role=document><div class=modal-content><div class=modal-header><h3 class=modal-title>You are now leaving <span class=js-interstitial-target-header> toyotafinancial.com </span></h3></div><div class=modal-body><p class=modal-para>We're taking you to <span class=js-interstitial-target-1> Toyota.com </span> website to connect you to the information you were looking for.<p class=modal-para>Before you go, here are a few things to note:<p class=modal-para><span class=js-interstitial-target-2> Toyota.com </span> may have a different privacy policy, security level, and terms and conditions than those offered on our website.</div><div class=modal-footer><a class="btn cancel"data-dismiss=modal> Return </a><a class="btn continue"target=_blank> Continue </a></div></div></div></div><div class="col-sm-3 login-popup hidden-sm hidden-md hidden-lg"id=login_panel><div class=login-section><div class=login-popup__header>Login</div><form class=login-form><div class=form-group><label for=login_username_mob>Username</label><input class="form-control input-lg js-uname"placeholder="Enter username"autocomplete=off id=login_username_mob required></div><div class=form-group><label for=login_password_mob>Password</label><div class=login-popup__alerticon><span> </span></div><div class=login-popup__eyeicon><span class=icon-eye-closed> </span></div><input class="form-control input-lg js-pword"placeholder="Enter password"autocomplete=new-password id=login_password_mob required type=password><small class="form-text login-popup__err"> </small><a class="pull-left js-external-en login-popup__dtm"href=/us/en/consumer-web/self-service/forgot-credential> Forgot Username Or Password? </a></div><button class="btn btn-primary js-login-button btn-lg btn-block"type=button>Login</button></form><div class=login-popup__footer><hr><p class=login-popup__links><a class=js-external-en href=/us/en/consumer-web.html/home/register> Register Now </a><hr><p class=login-popup__links><a href=/us/en/planning_tools/ways_to_pay.html> Other Payment Options </a><hr><p class=login-popup__links><a href=/us/en/planning_tools/faq/login-faqs.html> Login FAQs </a><hr><p class=login-popup__desc>At login, we collect and store data about your device (i.e. smartphone, computer or tablet) to verify your identity.</div></div><div class=personalized-section><div class=user-details><p>Hello,<p class=user-full-name>USERNAME</p><a class=overview href=https://m.my.lexusfinancial.com/myaccounts/w/> Dashboard </a><span> | </span><a class=profile href=https://m.my.lexusfinancial.com/myaccounts/w/> My Profile </a></div><div class="col-sm-4 card-btn"><a class="btn btn-primary btn-large js-logout-button"href=#> Logout </a></div></div></div><div class="col-sm-3 announcement-popup hidden-sm hidden-md hidden-lg"><ul class="nav nav-tabs"><li class=active>Announcements</ul><div class=tab-content><div class="tab-pane fade in active"id=announcement1><ul class=announce_list><input id=latestAnnouncement type=hidden value=0> No Announcements</ul></div><div class=announcement_more><a class=more_link href=/us/en/announcement-list.html> View More </a></div></div></div><div class="modal fade timeout-modal"style="display: none;"aria-hidden=true aria-labelledby=myModalLabel data-backdrop=static role=dialog tabindex=-1><div class="modal-dialog modal-sm"><div class=modal-content><div class=modal-body><h3>Your secure session is about to expire.</h3><p>For security purposes, your session is about to end due to inactivity. 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                  // track the selection of an autocomplete suggestion
                  if(window.acObj_head.itemSelectEvent){
                      window.acObj_head.itemSelectEvent.subscribe(function (type, args) { 
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                                                   'spSelectedSuggestion': args[2].phrase,
                                                   'spTypedInput': typedInput == "" ? args[0].getInputEl().value : typedInput,
                                                   'spCurrentPage': document.location.pathname},
                                               componentPath: 'tmcc\u002Dwebcommons\u002Dlfs\/components\/content\/search\/search' 
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                  // remember the user input whenever an item is about to be selected, as selecting from the autocomplete suggestions overwrites the user input
                  var typedInput;
                  var trackInput = function (type, args) {
                      typedInput = args[0].getInputEl().value;
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                  if(window.acObj.itemMouseOverEvent){
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                  if(window.acObj.itemArrowToEvent){
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                  // track the selection of an autocomplete suggestion
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                      window.acObj.itemSelectEvent.subscribe(function (type, args) { 
                          CQ_Analytics.record({event: 'spAutoCompleteSelected', 
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                                                   'spTypedInput': typedInput == "" ? args[0].getInputEl().value : typedInput,
                                                   'spCurrentPage': document.location.pathname},
                                               componentPath: 'tmcc\u002Dwebcommons\u002Dlfs\/components\/content\/search\/search' 
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                      });
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Don't worry, you can contact us for more information. <br></div><div class="col-sm-3 text-center"><a class="btn btn-primary btn-large"href=/us/en/contact_us.html> Contact Us </a></div></div></div></div></div></div></div></div></div></div><a href=# id=scroll-to-top style=display:none;> <span class=icon-up-arrow> </span> </a></main><script>_satellite.pageBottom();</script><script src=/etc.clientlibs/clientlibs/granite/jquery.min.js></script><script src=/etc.clientlibs/clientlibs/granite/utils.min.js></script><script src=/etc.clientlibs/clientlibs/granite/jquery/granite.min.js></script><script src=/etc.clientlibs/foundation/clientlibs/jquery.min.js></script><script src=/etc.clientlibs/tmcc-webcommons-lfs/clientlibs/clientlib-all.min.js></script><div><div class="newpar new section"></div><div class="par iparys_inherited"><div class=footer><footer class=global-footer id=global-footer><div class=footer-wrapper><div class="footer-top container"><div class="footer-content-col-1 col-sm-4 footer-content hidden-xs"><p class=footer-links-title tabindex=-1>LFS RESOURCES<ul><li><a href=/us/en/contact_us.html> CONTACT US </a><li><a href=/us/en/planning_tools/faq.html> FAQS </a><li><a href=/us/en/glossary.html> GLOSSARY </a><li><a href=/us/en/online_policies_and_agreements.html> ONLINE POLICIES & AGREEMENTS </a><li><a style="font-weight: bold; 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