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  </script><div class="sa-layout-container padding-top15"><div class=sa-layout><div class=sa-layout-2a-a><input value="Help Desk Support"id=hd_jobtitle name=hd_jobtitle type=hidden><div class=psr-container><div class="psr-content-container flex-basis-fill border-none"style=max-width:100%><div class="sa-layout-section border-top-none padding0 text-center"><input id=hd_upperleveljob name=hd_upperleveljob type=hidden value=help-desk-support-sr><input id=hd_lowerleveljob name=hd_lowerleveljob type=hidden value=help-desk-support-assistant><input id=hd_upperleveljob_url name=hd_upperleveljob_url type=hidden value=https://www.salary.com/tools/salary-calculator/help-desk-support-sr><input id=hd_lowerleveljob_url name=hd_lowerleveljob_url type=hidden value=https://www.salary.com/tools/salary-calculator/help-desk-support-assistant><div style="background-color: #daf3fc;padding:10px;"id=sal-top-message><a class=sal-scroll-btn href=https://www.salary.com/tools/salary-calculator/help-desk-support-sr> <img style="margin-right:10px; height:25px"src=/research/job-description/Images/icon_upper_level.svg> <span> Click or scroll to view upper level job </span> </a></div></div><div class="sa-adunit text-center"></div><div class="sa-layout-section border-top-none padding10 sticky-nav"><div class=sal-change-country-container><h1 class="sa-infoblock-text-hed margin-bottom0"style=background-color:white;padding-top:5px;><b> Help Desk Support </b></h1><div class="dropup sal-dropup-change-country-dropup"><a aria-expanded=true aria-haspopup=true class=dropdown-toggle data-toggle=dropdown href=javascript:void(0); id=sal-change-country> <img class=margin-right10 src=/research/job-description/Images/OtherCountries/icon-browse.svg width=20> Change Country <span class=icon-triangle-down> </span> </a><div class="dropdown-menu sal-country-wrapper"aria-labelledby=sal-change-country><div class=sal-flex-div><div class="sal-flex-div 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Australia </a></div><div><p><a href=/research/salary/benchmark/help-desk-support-salary/canada> <img src=/research/job-description/Images/OtherCountries/CA.png> </a><p><a class=font-semibold href=/research/salary/benchmark/help-desk-support-salary/canada> Canada </a></div><div><p><a href=https://www.salary.com/research/uk-salary/benchmark/help-desk-support-salary/uk> <img src=/research/job-description/Images/OtherCountries/UK.png> </a><p><a class=font-semibold href=https://www.salary.com/research/uk-salary/benchmark/help-desk-support-salary/uk> United Kingdom </a></div><div><p><a href=https://www.salary.com/research/sg-salary/benchmark/help-desk-support-salary/sg> <img src=/research/job-description/Images/OtherCountries/SG.png> </a><p><a class=font-semibold href=https://www.salary.com/research/sg-salary/benchmark/help-desk-support-salary/sg> Singapore </a></div><div><p><a href=https://www.salary.com/research/de-salary/benchmark/help-desk-support-salary/de> <img src=/research/job-description/Images/OtherCountries/DE.png> </a><p><a class=font-semibold href=https://www.salary.com/research/de-salary/benchmark/help-desk-support-salary/de> Germany </a></div><div><p><a href=https://www.salary.com/research/jp-salary/benchmark/help-desk-support-salary/jp> <img src=/research/job-description/Images/OtherCountries/JP.png> </a><p><a class=font-semibold href=https://www.salary.com/research/jp-salary/benchmark/help-desk-support-salary/jp> Japan </a></div><div><p><a href=https://www.salary.com/research/fr-salary/benchmark/help-desk-support-salary/fr> <img src=/research/job-description/Images/OtherCountries/FR.png> </a><p><a class=font-semibold href=https://www.salary.com/research/fr-salary/benchmark/help-desk-support-salary/fr> France </a></div><div><p><a href=https://www.salary.com/research/br-salary/benchmark/help-desk-support-salary/br> <img src=/research/job-description/Images/OtherCountries/BR.png> </a><p><a class=font-semibold href=https://www.salary.com/research/br-salary/benchmark/help-desk-support-salary/br> Brazil </a></div><div><p><a href=https://www.salary.com/research/es-salary/benchmark/help-desk-support-salary/es> <img src=/research/job-description/Images/OtherCountries/ES.png> </a><p><a class=font-semibold href=https://www.salary.com/research/es-salary/benchmark/help-desk-support-salary/es> Spain </a></div><div><p><a href=https://www.salary.com/research/mx-salary/benchmark/help-desk-support-salary/mx> <img src=/research/job-description/Images/OtherCountries/MX.png> </a><p><a class=font-semibold href=https://www.salary.com/research/mx-salary/benchmark/help-desk-support-salary/mx> Mexico </a></div><div><p><a href=https://www.salary.com/research/ar-salary/benchmark/help-desk-support-salary/ar> <img src=/research/job-description/Images/OtherCountries/AR.png> </a><p><a class=font-semibold href=https://www.salary.com/research/ar-salary/benchmark/help-desk-support-salary/ar> Argentina </a></div><div><p><a href=https://www.salary.com/research/co-salary/benchmark/help-desk-support-salary/co> <img src=/research/job-description/Images/OtherCountries/CO.png> </a><p><a class=font-semibold href=https://www.salary.com/research/co-salary/benchmark/help-desk-support-salary/co> Colombia </a></div><div><p><a href=https://www.salary.com/research/cn-salary/benchmark/help-desk-support-salary/cn> <img src=/research/job-description/Images/OtherCountries/CN.png> </a><p><a class=font-semibold href=https://www.salary.com/research/cn-salary/benchmark/help-desk-support-salary/cn> China </a></div></div></div><p class="flex-basis-fill sal-get-salary-data"><a href="https://www.salary.com/employers/business/compensation-data/market-data?s=cd_salaryseo_global_seo_detail&job=Help Desk Support&location=US"class=font-semibold> Get Salary Data on All Global <span style=white-space:nowrap;> Countries <img src=/research/job-description/Images/OtherCountries/icon-circle-right.svg style=margin-left:5px; width=16> </span> </a></div></div></div></div></div><ul class=sa-logo-banner id=swz_icontitle><li><div class=cursor-pointer data-url=https://www.salary.com/tools/salary-calculator/help-desk-support onclick=gotoEBpage(this)><img style="opacity:1 !important;"alt=salary class=sa-nav-banner-logo src=/research/job-description/Images/icon-tab-salary.svg><div><a class=tab-font-size> Salary </a></div></div><li><div class=cursor-pointer data-url=https://www.salary.com/tools/benefits-calculator/help-desk-support onclick=gotoEBpage(this)><img style="opacity:1 !important;"alt=benefits class=sa-nav-banner-logo src=/research/job-description/Images/icon-tab-benefits.svg><div><a class=tab-font-size> Benefits </a></div></div><li><div><img style="opacity:1 !important;"alt=jobinfo class=sa-nav-banner-logo src=/research/job-description/Images/icon-tab-jobinfo-selected.svg><div><a class="font-bold tab-font-size-bold"> Job Description </a></div></div><li><div class=cursor-pointer data-url=https://www.salary.com/tools/salary-calculator/search?keyword=Help+Desk+Support&jobcode=IT10000034&selectedjobcodes=IT10000034 onclick=gotoEBpage(this)><img style="opacity:1 !important;"alt=compare class=sa-nav-banner-logo src=/research/job-description/Styles/Salary/img/icon-tab-compare.svg><div><a class=tab-font-size> Compare Jobs </a></div></div><li><div class=cursor-pointer data-url=https://www.salary.com/tools/salary-calculator/help-desk-support-similar-jobs onclick=gotoEBpage(this)><img style="opacity:1 !important;"alt=similarjobs class=sa-nav-banner-logo src=/research/job-description/Images/icon-tab-similarjobs.svg><div><a class=tab-font-size> Similar Jobs </a></div></div><li><div class=cursor-pointer data-url=https://www.salary.com/job/searchresults?jobtitle=help+desk+support onclick=gotoEBpage(this)><img style="opacity:1 !important;"alt=similarjobs class=sa-nav-banner-logo src=/research/job-description/Images/icon-tab-jobopening.svg><div><a class=tab-font-size> Job Openings </a></div></div></ul></div><div class="sa-layout-section border-top-none padding0"><div class=col-md-6><div class="text-charcoal text-size14"><span class=font-semibold> Also referred to as: </span><span class=font-regular> Help Desk Technician II, Help Desk Tier 2 Specialist </span></div><span class="color-black font-semibold center-block padding-top15 padding-bottom5"id=reqandres> Requirements and Responsibilities </span><p class=sal-p>Help Desk Support provides support to end users for computer, application, system, device, access and hardware issues. Identifies, researches and resolves technical problems of moderate complexity. Being a Help Desk Support responds to telephone, email and on line requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. Additionally, Help Desk Support may coordinate with other teams or departments to resolve user problems. May require an associate degree or its equivalent. Typically reports to a supervisor or manager. The Help Desk Support gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Help Desk Support typically requires 1-3 years of related experience.<div class="div-flex padding-top10"style=justify-content:space-between;><p><a class="btn btn-cta sa-btn-personalize"style="font-size:.875rem !important; background-image:unset !important; background-color:#ED7A23 !important;"href=https://www.salary.com/swz-request-demo?s=cd_ja_jobdesc_seo_survey&job=Help+Desk+Support&jobcode=IT10000034&location=US id=sal-salary-seo-survey-btn> <span class=font-bold> Employers: </span> Find Surveys For This Job <span class="icon-arrow-circle-right sa-btn-arrow-circle-icon"> </span> </a><p><a class="btn btn-cta sa-btn-personalize"href="https://www.salary.com/employers/business/compensation-software/job-description-management?s=cd_ja_jobdesc_seo&job=Help Desk Support&location=US"style="font-size:.875rem !important"id=sal-salary-seo-emp-btn> <span class=font-bold> Employers: </span> Job Description Management Tool <span class="icon-arrow-circle-right sa-btn-arrow-circle-icon"> </span> </a><p><a class="btn btn-sm btn-primary sa-learnmorebtn"href="https://secure.salary.com/personal-salary-report?r=swz_jobdesc&job=Help Desk Support"style=height:32px;line-height:32px;text-align:center;> <span class=font-bold> Employees: </span> Get a Salary Increase <span class="icon-arrow-circle-right sa-btn-arrow-circle-icon"> </span> </a></div><span class="color-black font-semibold center-block padding-top15 padding-bottom5"id=reqandres> Find out Job Distribution by: </span><div class=btn-chart-container><div class="sal-custom-select-el margin-right20 border"><div class=sal-custom-select-wrapper><div class=sal-custom-select-target><div class=sal-custom-select__trigger data-url=https://www.salary.com/tools/salary-calculator/help-desk-support-job-description?isshowmore=&statistics=1 onclick=gotoAnchor(this)><span class=font-regular> Years of Experience </span><span class=icon-triangle-down> </span></div></div></div></div><div class="sal-custom-select-el margin-right20 border"><div class=sal-custom-select-wrapper><div class=sal-custom-select-target><div class=sal-custom-select__trigger data-url=https://www.salary.com/tools/salary-calculator/help-desk-support-job-description?isshowmore=&statistics=2 onclick=gotoAnchor(this)><span class=font-regular> Education Level </span><span class=icon-triangle-down> </span></div></div></div></div><div class="sal-custom-select-el margin-right20 border"><div class=sal-custom-select-wrapper><div class=sal-custom-select-target><div class=sal-custom-select__trigger data-url=https://www.salary.com/tools/salary-calculator/help-desk-support-job-description?isshowmore=&statistics=3 onclick=gotoAnchor(this)><span class=font-regular> Company Size </span><span class=icon-triangle-down> </span></div></div></div></div><div class="sal-custom-select-el margin-right20 border"><div class=sal-custom-select-wrapper><div class=sal-custom-select-target><div class=sal-custom-select__trigger data-url=https://www.salary.com/tools/salary-calculator/help-desk-support-job-description?isshowmore=&statistics=4 onclick=gotoAnchor(this)><span class=font-regular> Industry </span><span class=icon-triangle-down> </span></div></div></div></div></div></div><div class=col-md-6><input id=hd_jobcode name=hd_jobcode type=hidden value=IT10000034><div class=ajx_ibar_data></div></div><input id=hd_showmore name=hd_showmore type=hidden><input id=hd_statistics name=hd_statistics type=hidden></div><div class=margin-top20><div id=swz_1_jd_R1></div></div><div class="sa-layout-section border-top-none sa-adunit text-center"></div><div class="sa-layout-section border-top-none job-openings padding0 margin-bottom20"><form id=form_Search method=post name=form_Search></form><div class="psr-row job-openings-div padding-top10"><div class=margin-top10>Job Openings for Help Desk Support</div><div class=margin-top10><a class="btn btn-primary"href=https://www.salary.com/job/searchresults?jobtitle=help+desk+support> Search </a></div></div></div><div class="sa-layout-section sa-seohed jobopenings-view margin-top0 margin-bottom0"id=sal-Ibar-content><div class="sa-layout-section-hed padding-bottom0"><div class=ibar_joblist_border><div class=GoogleActiveViewClass id=div-gpt-ad-content-ibar-feature></div><div class=ibar_container id=div-gpt-ad-content-ibar></div></div></div></div><div class=margin-top20><div id=swz_2_jd_FL_B></div></div><div class="sa-adunit text-center"></div><div class="sa-layout-section border-top-none padding0"><input id=hd_YearsPie0 name=hd_YearsPie0 type=hidden value=1138><input id=hd_YearsPie1 name=hd_YearsPie1 type=hidden value=1735><input id=hd_YearsPie2 name=hd_YearsPie2 type=hidden value=1083><input id=hd_YearsPie3 name=hd_YearsPie3 type=hidden value=372><input id=hd_YearsPie4 name=hd_YearsPie4 type=hidden value=151><input id=hd_YearTotalUser name=hd_YearTotalUser type=hidden value=4480><input id=hd_EduTotalUser name=hd_EduTotalUser type=hidden value=4479><input id=hd_EduUser0 name=hd_EduUser0 type=hidden value=62><input id=hd_EduUser1 name=hd_EduUser1 type=hidden value=1282><input id=hd_EduUser2 name=hd_EduUser2 type=hidden value=1232><input id=hd_EduUser3 name=hd_EduUser3 type=hidden value=1756><input id=hd_EduUser4 name=hd_EduUser4 type=hidden value=144><input id=hd_EduUser5 name=hd_EduUser5 type=hidden value=3><input id=hd_CompanyTotalUser name=hd_CompanyTotalUser type=hidden value=3609><input id=hd_Company0 name=hd_Company0 type=hidden value=1007><input id=hd_Company1 name=hd_Company1 type=hidden value=1052><input id=hd_Company2 name=hd_Company2 type=hidden value=559><input id=hd_Company3 name=hd_Company3 type=hidden value=532><input id=hd_Company4 name=hd_Company4 type=hidden value=110><input id=hd_Company5 name=hd_Company5 type=hidden value=246><input id=hd_Company6 name=hd_Company6 type=hidden value=103><input id=hd_IndustryTotalUser name=hd_IndustryTotalUser type=hidden value=3609><input id=hd_Industry0 name=hd_Industry0 type=hidden value=617><input id=hd_Industry1 name=hd_Industry1 type=hidden value=504><input id=hd_Industry2 name=hd_Industry2 type=hidden value=457><input id=hd_Industry3 name=hd_Industry3 type=hidden value=331><input id=hd_Industry4 name=hd_Industry4 type=hidden value=325><input value="Software & Networking"id=hd_IndustryName0 name=hd_IndustryName0 type=hidden><input value="Edu., Gov't. & Nonprofit"id=hd_IndustryName1 name=hd_IndustryName1 type=hidden><input id=hd_IndustryName2 name=hd_IndustryName2 type=hidden value=Healthcare><input value="Financial Services"id=hd_IndustryName3 name=hd_IndustryName3 type=hidden><input value="Business Services"id=hd_IndustryName4 name=hd_IndustryName4 type=hidden><span class="color-black font-semibold center-block padding-top15 padding-bottom10"> Job Statistics </span><div class="psr-row padding0"><div class="psr-row flex-basis-fill padding0"><div class="psr-row border-shadow margin-right20 margin-bottom20"id=experiencechart style=width:45%;flex-grow:1;max-width:450px;><div class=flex-basis-fill id=expericenceContainer style=height:400px;></div></div><div class="sa-adunit text-center"></div><div class="psr-row border-shadow margin-right20 margin-bottom20"id=educationchart style=width:45%;flex-grow:1;max-width:450px;><div class=flex-basis-fill id=educationContainer style=height:400px;></div></div></div><div class=psr-row><div class=ad-mid id=div-gpt-ad-728x90mid></div></div><div class="psr-row flex-basis-fill padding0"><div class="psr-row border-shadow margin-right20 margin-bottom20"id=companychart style=width:45%;flex-grow:1;max-width:450px;><div class=flex-basis-fill id=companySizeContainer style=height:400px;></div></div><div class="sa-adunit text-center"></div><div class="psr-row border-shadow margin-right20 margin-bottom20"id=industrychart style=width:45%;flex-grow:1;max-width:450px;><div class=flex-basis-fill id=industryContainer style=height:400px;></div></div></div></div></div><div class="sa-adunit text-center"></div><div class="sa-layout-section border-top-none padding0"><span class="color-black font-semibold center-block padding-bottom10"> Similar Jobs </span><div class=similarjobs><ul><li><a class=font-semibold href=https://www.salary.com/tools/salary-calculator/help-desk-manager-job-description> Help Desk Manager </a><li><a class=font-semibold href=https://www.salary.com/tools/salary-calculator/pc-support-manager-job-description> PC Support Manager </a><li><a class=font-semibold href=https://www.salary.com/tools/salary-calculator/help-desk-support-sr-job-description> Help Desk Support, Sr. </a><li><a class=font-semibold href=https://www.salary.com/tools/salary-calculator/help-desk-supervisor-i-job-description> Help Desk Supervisor I </a><li><a class=font-semibold href=https://www.salary.com/tools/salary-calculator/help-desk-supervisor-ii-job-description> Help Desk Supervisor II </a><li><a class=font-semibold href=https://www.salary.com/tools/salary-calculator/help-desk-supervisor-iii-job-description> Help Desk Supervisor III </a><li><a class=font-semibold href=https://www.salary.com/tools/salary-calculator/systems-support-assistant-job-description> Systems Support Assistant </a><li><a class=font-semibold href=https://www.salary.com/tools/salary-calculator/help-desk-support-assistant-job-description> Help Desk Support Assistant </a><li><a class=font-semibold href=https://www.salary.com/tools/salary-calculator/ehr-user-support-specialist-job-description> EHR User Support Specialist </a><li><a class=font-semibold href=https://www.salary.com/tools/salary-calculator/systems-support-assistant-sr-job-description> Systems Support Assistant, Sr. </a></ul></div></div><div class="sa-layout-section border-top-none padding0"><span class="color-black font-semibold center-block padding-bottom10"> Level of Education </span><div class=level-of-education><ul><li><a class=font-semibold href=https://www1.salary.com/Salaries-for-help-desk-support-with-a-I-have-not-earned-a-degree> Help Desk Support Salaries with No Diploma </a><li><a class=font-semibold href=https://www1.salary.com/Salaries-for-help-desk-support-with-a-High-School-Diploma-or-Technical-Certificate> Help Desk Support Salaries with a High School Diploma or Technical Certificate </a><li><a class=font-semibold href=https://www1.salary.com/Salaries-for-help-desk-support-with-a-Associates-Degree> Help Desk Support Salaries with an Associate's Degree </a><li><a class=font-semibold href=https://www1.salary.com/Salaries-for-help-desk-support-with-a-Bachelors-Degree> Help Desk Support Salaries with a Bachelor's Degree </a><li><a class=font-semibold href=https://www1.salary.com/Salaries-for-help-desk-support-with-a-Masters-Degree-or-MBA> Help Desk Support Salaries with a Master's Degree or MBA </a><li><a class=font-semibold href=https://www1.salary.com/Salaries-for-help-desk-support-with-a-JD-MD-PhD-or-Equivalent> Help Desk Support Salaries with a JD, MD, PhD or Equivalent </a></ul></div></div><div class="sa-layout-section border-top-none padding0"><span class="color-black font-semibold center-block padding-bottom10"> Categories </span><div class=categories><ul><li><a class=font-semibold href=https://www1.salary.com/IT-Salaries.html> IT - All </a><li><a class=font-semibold href=https://www1.salary.com/IT-Computers-Hardware-Salaries.html> IT - Computers, Hardware </a><li><a class=font-semibold href=https://www1.salary.com/IT-Computers-Software-Salaries.html> IT - Computers, Software </a></ul></div></div><div class="sa-layout-section border-top-none padding0"><span class="color-black font-semibold center-block padding-bottom10"> Industries </span><div class=industries><ul><li><a class=font-semibold href=https://www1.salary.com/Aerospace-and-Defense-Industry-Salaries.html> Aerospace & Defense </a><li><a class=font-semibold href=https://www1.salary.com/Biotechnology-Industry-Salaries.html> Biotechnology </a><li><a class=font-semibold href=https://www1.salary.com/Business-Services-Industry-Salaries.html> Business Services </a><li><a class=font-semibold href=https://www1.salary.com/Chemicals-Industry-Salaries.html> Chemicals </a><li><a class=font-semibold href=https://www1.salary.com/Construction-Industry-Salaries.html> Construction </a><li><a class=font-semibold href=https://www1.salary.com/Edu-Govt-and-Nonprofit-Industry-Salaries.html> Edu., Gov't. & Nonprofit </a><li><a class=font-semibold href=https://www1.salary.com/Energy-and-Utilities-Industry-Salaries.html> Energy & Utilities </a><li><a class=font-semibold href=https://www1.salary.com/Financial-Services-Industry-Salaries.html> Financial Services </a><li><a class=font-semibold href=https://www1.salary.com/Healthcare-Industry-Salaries.html> Healthcare </a><li><a class=font-semibold href=https://www1.salary.com/Hospitality-and-Leisure-Industry-Salaries.html> Hospitality & Leisure </a><li><a class=font-semibold href=https://www1.salary.com/Insurance-Industry-Salaries.html> Insurance </a><li><a class=font-semibold href=https://www1.salary.com/Internet-Industry-Salaries.html> Internet </a><li><a class=font-semibold href=https://www1.salary.com/Media-Industry-Salaries.html> Media </a><li><a class=font-semibold href=https://www1.salary.com/MFG-Durable-Industry-Salaries.html> MFG Durable </a><li><a class=font-semibold href=https://www1.salary.com/MFG-Nondurable-Industry-Salaries.html> MFG Nondurable </a><li><a class=font-semibold href=https://www1.salary.com/Pharmaceuticals-Industry-Salaries.html> Pharmaceuticals </a><li><a class=font-semibold href=https://www1.salary.com/Retail-and-Wholesale-Industry-Salaries.html> Retail & Wholesale </a><li><a class=font-semibold href=https://www1.salary.com/Software-and-Networking-Industry-Salaries.html> Software & Networking </a><li><a class=font-semibold href=https://www1.salary.com/Telecom-Industry-Salaries.html> Telecom </a><li><a class=font-semibold href=https://www1.salary.com/Transportation-Industry-Salaries.html> Transportation </a></ul></div></div><div class="sa-layout-section border-top-none padding0"><span class="color-black font-semibold center-block padding-bottom10"> Most Popular Cities for Help Desk Support </span><div class=popular-city><ul><li><a class=font-semibold href=https://www.salary.com/research/salary/benchmark/help-desk-support-salary/washington-dc> Washington, DC Help Desk Support Salaries </a><li><a class=font-semibold href=https://www.salary.com/research/salary/benchmark/help-desk-support-salary/boston-ma> Boston, MA Help Desk Support Salaries </a><li><a class=font-semibold href=https://www.salary.com/research/salary/benchmark/help-desk-support-salary/chicago-il> Chicago, IL Help Desk Support Salaries </a><li><a class=font-semibold href=https://www.salary.com/research/salary/benchmark/help-desk-support-salary/new-york-ny> New York, NY Help Desk Support Salaries </a><li><a class=font-semibold href=https://www.salary.com/research/salary/benchmark/help-desk-support-salary/houston-tx> Houston, TX Help Desk Support Salaries </a><li><a class=font-semibold href=https://www.salary.com/research/salary/benchmark/help-desk-support-salary/atlanta-ga> Atlanta, GA Help Desk Support Salaries </a><li><a class=font-semibold href=https://www.salary.com/research/salary/benchmark/help-desk-support-salary/minneapolis-mn> Minneapolis, MN Help Desk Support Salaries </a><li><a class=font-semibold href=https://www.salary.com/research/salary/benchmark/help-desk-support-salary/los-angeles-ca> Los Angeles, CA Help Desk Support Salaries </a><li><a class=font-semibold href=https://www.salary.com/research/salary/benchmark/help-desk-support-salary/philadelphia-pa> Philadelphia, PA Help Desk Support Salaries </a><li><a class=font-semibold href=https://www.salary.com/research/salary/benchmark/help-desk-support-salary/dallas-tx> Dallas, TX Help Desk Support Salaries </a></ul></div></div><div 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                            addSize([1024, 200], [300, 250]).
                        build();
                        googletag.defineSlot('5588/salary/seo', [300, 250], 'div-gpt-ads_side_div_300x250mid3').defineSizeMapping(sizemapping_div_gpt_ads_side_div_300x250mid3).addService(googletag.pubads()).setTargeting('pos', 'MID3');
                        var sizemapping_div_gpt_ads_side_div_300x250mid4 = googletag.sizeMapping().
                            addSize([0, 0], []).
                            addSize([1024, 200], [300, 250]).
                        build();
                        googletag.defineSlot('5588/salary/seo', [300, 250], 'div-gpt-ads_side_div_300x250mid4').defineSizeMapping(sizemapping_div_gpt_ads_side_div_300x250mid4).addService(googletag.pubads()).setTargeting('pos', 'MID4');
                        var sizemapping_div_gpt_ads_side_div_300x250mid5 = googletag.sizeMapping().
                            addSize([0, 0], []).
                            addSize([1024, 200], [300, 250]).
                        build();
                        googletag.defineSlot('5588/salary/seo', [300, 250], 'div-gpt-ads_side_div_300x250mid5').defineSizeMapping(sizemapping_div_gpt_ads_side_div_300x250mid5).addService(googletag.pubads()).setTargeting('pos', 'MID5');
                        var sizemapping_div_gpt_ads_side_div_300x250mid6 = googletag.sizeMapping().
                            addSize([0, 0], []).
                            addSize([1024, 200], [300, 250]).
                        build();
                        googletag.defineSlot('5588/salary/seo', [300, 250], 'div-gpt-ads_side_div_300x250mid6').defineSizeMapping(sizemapping_div_gpt_ads_side_div_300x250mid6).addService(googletag.pubads()).setTargeting('pos', 'MID6');
                        var sizemapping_div_gpt_ads_side_div_6 = googletag.sizeMapping().
                            addSize([0, 0], []).
                            addSize([1024, 200], [300, 350]).
                        build();
                        googletag.defineSlot('5588/salary/seo', [300, 350], 'div-gpt-ads_side_div-6').defineSizeMapping(sizemapping_div_gpt_ads_side_div_6).addService(googletag.pubads()).setTargeting('pos', 'RES');
                        var sizemapping_div_gpt_ads_side_div_4 = googletag.sizeMapping().
                            addSize([0, 0], []).
                            addSize([1024, 200], [300, 250]).
                        build();
                        googletag.defineSlot('5588/salary/seo', [300, 250], 'div-gpt-ads_side_div-4').defineSizeMapping(sizemapping_div_gpt_ads_side_div_4).addService(googletag.pubads()).setTargeting('pos', 'BOTTOM');
                        var sizemapping_div_gpt_ad_content_6 = googletag.sizeMapping().
                            addSize([0, 0], [1, 1]).
                        build();
                        googletag.defineSlot('5588/salary/seo', [1, 1], 'div-gpt-ad-content-6').defineSizeMapping(sizemapping_div_gpt_ad_content_6).addService(googletag.pubads()).setTargeting('pos', 'STICKY');
//Define RightNavAd end

                        var sizemapping_div_gpt_ad_content_ibar_feature = googletag.sizeMapping().
                            addSize([0, 0], [1, 1]).
                        build();
                        googletag.defineSlot('5588/salary/seo', [1, 1], 'div-gpt-ad-content-ibar-feature').defineSizeMapping(sizemapping_div_gpt_ad_content_ibar_feature).addService(googletag.pubads()).setTargeting('pos', 'FL_T');
                        var sizemapping_div_gpt_ad_content_ibar = googletag.sizeMapping().
                            addSize([0, 0], [1, 1]).
                        build();
                        googletag.defineSlot('5588/salary/seo', [1, 1], 'div-gpt-ad-content-ibar').defineSizeMapping(sizemapping_div_gpt_ad_content_ibar).addService(googletag.pubads()).setTargeting('pos', 'R2');
                        var sizemapping_div_gpt_ad_728x90mid = googletag.sizeMapping().
                            addSize([0, 0], []).
                            addSize([728, 200], [728, 90]).
                        build();
                        googletag.defineSlot('5588/salary/seo', [728, 90], 'div-gpt-ad-728x90mid').defineSizeMapping(sizemapping_div_gpt_ad_728x90mid).addService(googletag.pubads()).setTargeting('pos', 'MID');
//Define objInContentAd end

//Define objMobileAd end


            googletag.pubads().setTargeting('PLOC', '');
            googletag.pubads().setTargeting('PAJT', '');
            googletag.pubads().setTargeting('PJCAT', '');
            googletag.pubads().setTargeting('SSRC', 'pg');
            googletag.pubads().setTargeting('SJCOD', 'IT10000034');
            googletag.pubads().setTargeting('SST', '');
            googletag.pubads().setTargeting('SJLVL', 'Entry');
            googletag.pubads().setTargeting('SJGRP', '');
            googletag.pubads().setTargeting('SEDU', '');
            googletag.pubads().setTargeting('SIND', '');
            googletag.pubads().setTargeting('PIND', '');
            googletag.pubads().setTargeting('PNAME', 'seo_salary_jobdetail');
            googletag.pubads().setTargeting('SSAL', '');
            googletag.pubads().setTargeting('SMET', '');
            googletag.pubads().setTargeting('afs', 'true');
            googletag.pubads().setTargeting('PSAL', '');
            googletag.pubads().setTargeting('PJCOD', '');
            googletag.pubads().setTargeting('PJLVL', '');
            googletag.pubads().setTargeting('SITE', 'salary');
            googletag.pubads().setTargeting('PRETO', '');
            googletag.pubads().setTargeting('ENV', 'P');
            googletag.pubads().setTargeting('SJCAT', 'IT03');
            googletag.pubads().setTargeting('PYOEX', '');
            googletag.pubads().setTargeting('PCSIZE', '');
            googletag.pubads().setTargeting('PDEGR', '');
            googletag.pubads().setTargeting('SCOMSZ', '');
            googletag.pubads().setTargeting('TITLETYPE', 'benchmark');
            googletag.pubads().disableInitialLoad();
            googletag.pubads().enableSingleRequest();
            googletag.pubads().collapseEmptyDivs();
            googletag.enableServices();
        });</script><script>let allPwtSlotIdFromConfig = [];
                let amazonSlots = [];
                        allPwtSlotIdFromConfig.push('div-gpt-ad-top-1');
                        allPwtSlotIdFromConfig.push('div-gpt-ad-bottom-1');
                        allPwtSlotIdFromConfig.push('div-gpt-ads_side_div-1');
                        allPwtSlotIdFromConfig.push('div-gpt-ads_side_div-2');
                        allPwtSlotIdFromConfig.push('div-gpt-ads_side_div-5');
                        allPwtSlotIdFromConfig.push('div-gpt-ads_side_div-3');
                        allPwtSlotIdFromConfig.push('div-gpt-ads_side_div_300x250mid3');
                        allPwtSlotIdFromConfig.push('div-gpt-ads_side_div_300x250mid4');
                        allPwtSlotIdFromConfig.push('div-gpt-ads_side_div_300x250mid5');
                        allPwtSlotIdFromConfig.push('div-gpt-ads_side_div_300x250mid6');
                        allPwtSlotIdFromConfig.push('div-gpt-ads_side_div-6');
                        allPwtSlotIdFromConfig.push('div-gpt-ads_side_div-4');
                        allPwtSlotIdFromConfig.push('div-gpt-ad-content-6');
                        allPwtSlotIdFromConfig.push('div-gpt-ad-content-ibar-feature');
                        allPwtSlotIdFromConfig.push('div-gpt-ad-content-ibar');
                        allPwtSlotIdFromConfig.push('div-gpt-ad-728x90mid');
                      amazonSlots = [                                                {
                                                    slotID: 'div-gpt-ad-top-1',
                                                    slotName:'728x90_970x90top',
                                                    sizes:[[728, 90], [970, 90]]
                                                },
                                                {
                                                    slotID: 'div-gpt-ad-bottom-1',
                                                    slotName:'728x90_970x90bottom',
                                                    sizes:[[728, 90], [970, 90]]
                                                },
                                                {
                                                    slotID: 'div-gpt-ads_side_div-1',
                                                    slotName:'300x250_300x600top',
                                                    sizes:[[300, 250], [300, 600]]
                                                },
                                                {
                                                    slotID: 'div-gpt-ads_side_div-2',
                                                    slotName:'300x250mid',
                                                    sizes:[300, 250]
                                                },
                                                {
                                                    slotID: 'div-gpt-ads_side_div-3',
                                                    slotName:'300x250mid2',
                                                    sizes:[300, 250]
                                                },
                                                {
                                                    slotID: 'div-gpt-ads_side_div_300x250mid3',
                                                    slotName:'300x250mid3',
                                                    sizes:[300, 250]
                                                },
                                                {
                                                    slotID: 'div-gpt-ads_side_div_300x250mid4',
                                                    slotName:'300x250mid4',
                                                    sizes:[300, 250]
                                                },
                                                {
                                                    slotID: 'div-gpt-ads_side_div_300x250mid5',
                                                    slotName:'300x250mid5',
                                                    sizes:[300, 250]
                                                },
                                                {
                                                    slotID: 'div-gpt-ads_side_div_300x250mid6',
                                                    slotName:'300x250mid6',
                                                    sizes:[300, 250]
                                                },
                                                {
                                                    slotID: 'div-gpt-ads_side_div-4',
                                                    slotName:'300x250bottom',
                                                    sizes:[300, 250]
                                                },
                                                {
                                                    slotID: 'div-gpt-ad-728x90mid',
                                                    slotName:'728x90mid',
                                                    sizes:[728, 90]
                                                }

                                ];

        (function () {
            var bidders = ['a9', 'openwrap'];
            var requestManager = {};
            bidders.forEach(function (bidder) {
                requestManager[bidder] = false;
            })

            function allBiddersBack() {
                var allBiddersBack = bidders
                    .map(function (bidder) { return requestManager[bidder]; })
                    .filter(function (bool) { return bool; })
                    .length === bidders.length;
                return allBiddersBack;
            }

            // handler for header bidder responses
            function headerBidderBack(bidder) {
                // return early if request to adserver is already sent
                if (requestManager.adserverRequestSent) return;

                // flip the boolean associated with the bidder in the request manager
                requestManager[bidder] = true;
                if (allBiddersBack()) { // checks whether both APS and openwrap have returned
                    sendAdserverRequest();   // when both APS and openwrap have returned, initiate ad request
                }
                return;
            }

            // sends adserver request
            function sendAdserverRequest(a) {
                if (requestManager.adserverRequestSent) return;
                requestManager.adserverRequestSent = true;
                googletag.cmd.push(function () {
                    googletag.pubads().refresh();
                });
            }

            // sends bid request to APS and openwrap
            function requestHeaderBids() {
                // APS request
                apstag.fetchBids({
                    slots: amazonSlots,
                    timeout: 1000  // Make Sure this timeout is less than or equal to OpenWrap TimeOut
                }, function (bids) {
                    googletag.cmd.push(function () {
                        apstag.setDisplayBids();
                        /*
                        window.OWT.notifyExternalBiddingComplete(notifyId); // This will tell OpenWrap that all the external bidders have returned bid.
                        // googletag.pubads().refresh(); No need to call refresh in callback as OpenWrap takes care of display.
                        */
                        headerBidderBack(bidders[0]);
                    });
                });

                // put openwrap request here
                googletag.cmd.push(function () {
                    if (typeof PWT.requestBids === 'function') {
                        let allGptSlots = googletag.pubads().getSlots();
                        let passedPwtSlots = [];
                        if (typeof Array.isArray === 'undefined') {
                            Array.isArray = function (obj) {
                                return Object.prototype.toString.call(obj) === '[object Array]';
                            }
                        };
                        if (Array.isArray(allGptSlots)) {
                            let isObject = function (value) {
                                const type = typeof value;
                                return value != null && (type === 'object' || type === 'function');
                            };
                            let isFunction = function (value) {
                                return typeof value === 'function'
                            };
                            passedPwtSlots = allGptSlots.filter(function (e, i) {
                                let divId = "";
                                if (isFunction(e.getSlotId)) {
                                    let d = e.getSlotId();
                                    divId = d.getDomId();
                                }
                                return allPwtSlotIdFromConfig.indexOf(divId) != -1;
                            });
                        }
                        PWT.requestBids(
                            PWT.generateConfForGPT(passedPwtSlots),
                            function (adUnitsArray) {
                                PWT.addKeyValuePairsToGPTSlots(adUnitsArray);
                                headerBidderBack(bidders[1]);
                            }
                        );
                    }
                });// No need to handle "else" part as we have A9 wrapper on page

            } // function requestHeaderBids()

            // initiate bid request
            requestHeaderBids();
            // This failsafe is here so we proceed with GPT execution if OpenWrap does not return for some reason
            var FAILSAFE_TIMEOUT = 1000; // this timeout should be more than OpenWrap timeout
            window.setTimeout(function () {
                sendAdserverRequest();
            }, FAILSAFE_TIMEOUT);
        })();</script><script language=javascript src=/research/job-description/UtilityScripts/adsjs/googleads-config.js></script><script async src=https://www.google.com/adsense/search/ads.js></script><script charset=utf-8>(function (g, o) {
            g[o] = g[o] || function () {
                (g[o]['q'] = g[o]['q'] || []).push(
                    arguments)
            }, g[o]['t'] = 1 * new Date
        })(window, '_googCsa');</script><script charset=utf-8>var pageOptions = {
        'pubId': 'partner-pub-2224643151810923',
        'query': 'Help Desk Support',
        'channel': '6612211827',
        "styleId": "3116630695"
    };</script><script charset=utf-8>_googCsa('ads', pageOptions, swz_1_jd_R1,swz_2_jd_FL_B);</script><script>var cid = '';
    var intcid = '';
    var salTrackingData = window.salTrackingData || {};
    salTrackingData.lead = {};
    salTrackingData.page = {};
    salTrackingData.page.category = {};
    salTrackingData.page.pageInfo = {};
    salTrackingData.registration = {};
    salTrackingData.tab = {};
    salTrackingData.tool = {};
    salTrackingData.user = {};
    salTrackingData.user.profile = {};
    salTrackingData.user.profile.profileInfo = {};
    salTrackingData.lead.appType = '';
    salTrackingData.lead.transactionID = '';
    salTrackingData.page.category.pageType = 'seo';
    salTrackingData.page.category.primaryCategory = 'seo';
    salTrackingData.page.category.subCategory1 = 'JobDetails';
    salTrackingData.page.category.subCategory2 = 'n/a';
    salTrackingData.page.pageInfo.center = 'salary';
    salTrackingData.page.pageInfo.hostname = 'salary';
    salTrackingData.page.pageInfo.network = '0';
    salTrackingData.page.pageInfo.onsiteSearchResults = '';
    salTrackingData.page.pageInfo.onsiteSearchTerm = '';
    salTrackingData.page.pageInfo.onsiteSearchType = 'Salary';
    salTrackingData.page.pageInfo.pageName = 'seo:JobDetails_new';
    salTrackingData.page.pageInfo.server = 'SC-WEB-113';
    salTrackingData.page.pageInfo.site = 'salary';
    salTrackingData.page.pageInfo.syndicate = 'us';
    salTrackingData.page.pageInfo.titletype = 'benchmark';
    salTrackingData.page.pageInfo.location = 'us';
        salTrackingData.page.pageInfo.survey = 'surveypage';
    salTrackingData.registration.type = '';
    salTrackingData.tab.name = '';
    salTrackingData.tab.type = '';
    salTrackingData.tool.toolName = '';
    salTrackingData.tool.toolType = '';
    salTrackingData.user.profile.profileInfo.profileID = '';
    salTrackingData.page.job = {};
    salTrackingData.page.job.jobCode = 'IT10000034';
    salTrackingData.page.job.jobCategory = 'IT03';

    _satellite.pageBottom();</script><div><a class=sal-lower-level-job href=https://www.salary.com/tools/salary-calculator/help-desk-support-assistant> <img id=sal-lower-level-img src=/research/job-description/Images/lower-level-job.svg style=width:80px> </a><a class=sal-upper-level-job href=https://www.salary.com/tools/salary-calculator/help-desk-support-sr> <img id=sal-upper-level-img src=/research/job-description/Images/upper-level-job.svg style=width:80px> </a></div><script src=/research/job-description/UtilityScripts/Salary/Seou_Jbd_Scroll.min.js?RelNum=1.0.0.66></script><script>setInterval(salCheckScrollBar, 200);</script>