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   Riders' Advisory Council Committee Descriptions | WMATA
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position: static !important; }</style><header><imp alt="Screen reader users should use Internet Explorer version 9 or above for optimal performance."height=1 src=/images/blank-image.png width=1> <a href=#main-content id=skip-link tabindex=1> Skip to main content </a> <a href=/service/accessibility/#main-content id=skip-to-acc tabindex=1> Skip to Accessibility </a> <div class="utility-nav-wrapper clearfix"><div class=container><div class=logo><a title="Washington Metropolitan Area Transit Authority"href=/ tabindex=1> <span class=visually-hidden> Metro Home </span> <span class=icon-wmata-logo> <span class=path1> </span> <span class=path2> </span> </span> </a></div><div class=nav-item-wrapper><div class="global-search nav-item"aria-label=Search role=search tabindex=1><form action=/search.cfm role=form><input aria-label="Enter Search Terms"placeholder="Enter Search Terms"name=q><input aria-label="Activate to open the search input. 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class=mm-promo><div class=promo-img-left><div class=promo-img><img alt=SmartBenefits® src=/systemimages/icons/menu-piggybank-icon.png></div><div class=promo-text><p>Save $$$ with SmartBenefits®</p><a class=promo-link href=/business/smartbenefits/index.cfm> READ MORE </a></div></div></div></div></div> <li><a title="Open About options"href=/about/index.cfm tabindex=1> About </a> <div class=mm-dropdown><div class=mm-content><div class=mm-links-col><div class=mm-links-col-inner><ul><li><a href=/about/board/> Board of Directors </a><li><a href=/about/leadership/> Leadership </a><li><a href=/about/transit-police/> Transit Police </a><li><a href=/about/media-relations/> Media Relations </a><li><a href=/about/news/> News </a><li><a href=/about/riders-advisory-council/> Rider's Advisory Council </a><li><a href=/about/accessibility-advisory-committee/> Accessibility Advisory Committee </a><li><a href=/about/inspector-general/> Inspector General </a><li><a href=/about/history.cfm> History 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panel"class=side-tab tabindex=1><span> </span> TRIP PLANNER</div><div class=side-tab-panel><div class=panel-content><div class=panel-header><div aria-label="Close Trip Planner panel"class=close-tab-panel tabindex=1>X</div><div class=panel-header-text>TRIP PLANNER</div></div><form action=/schedules/trip-planner/trip-planner-results.cfm class=form-horizontal data-toggle=validator id=alerts-widget-trip-planner-form role=form><input name=travelby type=hidden value=BCFKLRSTX123><input name=arrdep type=hidden value=D><input id=hour-leaving name=hour-leaving type=hidden><input id=minute-leaving name=minute-leaving type=hidden><input id=period-leaving name=period-leaving type=hidden><input id=month-leaving name=month-leaving type=hidden><input id=day-leaving name=day-leaving type=hidden><input name=route type=hidden value=T><input name=walk-distance type=hidden value=.75><input class=localStorageText id=widgetLocationLatLng name=widgetLocationLatLng type=hidden><input class=localStorageText 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</span></label><input data-error="Please Enter a To Address"placeholder="Address, Intersection, or Landmark"autocomplete=off class=localStorageText id=alerts-widget-trip-planner-to name=destination required tabindex=1><img class="spartan nofocus"onclick="this.blur(); fillAddress_widget_to()"id=fill-address-trip-to src=/systemimages/icons/services/s23-places.png type=button><div class="help-block with-errors"aria-atomic=true aria-live=polite></div></div></div><input value="PLAN MY TRIP"id=alerts-widget-submit-trip tabindex=1 type=submit></div></form></div></div></div><div class=side-tab-wrapper id=bus-tab><div aria-label="Open Next Bus panel"class=side-tab tabindex=1><span> </span> NEXT BUS</div><div class=side-tab-panel><div class=panel-content><div class=panel-header><div aria-label="Close Next Bus panel"class=close-tab-panel tabindex=1>X</div><div class=panel-header-text>NEXT BUS</div></div><form class=form-horizontal data-toggle=validator id=alerts-widget-next-bus-nearby-form 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The Committee examines the operating and capital budgets, audits and other financial reports and develops specific proposals for RAC approval on these matters. It takes the lead in coordinating with the AAC to consider joint resolutions on fiscal matters.</blockquote><ul><li>Customer Service Committee</ul><blockquote style="margin-right: 0px;"dir=ltr><p align=justify>The Customer Service Committee monitors and assesses operational activities and programs to assure that WMATA meets its commitment to customers, with regard to communications, operations, safety and security.</blockquote><ul><li>Governance Committee</ul><blockquote style="margin-right: 0px;"dir=ltr><p align=justify>The Governance Committee is responsible for working with the Staff Coordinator and RAC members to develop policies and procedures, including bylaws, in order to enhance the effectiveness of the RAC.  It may also be tasked with assessments of the structure of WMATA.</blockquote><ul><li>Program, Projects and  Planning Committee</ul><blockquote style="margin-right: 0px;"dir=ltr><p align=justify>The PPP Committee focuses on WMATA special initiatives and new programs, particularly those relating to new technology impacting riders, and opportunities for collaboration to improve outcomes for riders.</blockquote><ul><li>Safety Committee</ul><blockquote style="margin-right: 0px;"dir=ltr><p>The Safety and Security Committee works to ensure that all riders have access to and enjoy a safe and positive experience with WMATA. The Committee focuses on system safety, personal security, and accessibility of safety information and data by sharing feedback and concerns to the WMATA Board. Additionally, the Committee participates in WMATA Full-Scale safety exercises to provide rider feedback and to assist in the improvement of emergency response. </blockquote><ul><li>RAC Leadership Team</ul><blockquote style="margin-right: 0px;"dir=ltr><p align=justify>The RAC Leadership Team provides an annual Orientation for all newly-appointed members, makes final determinations about assignment of workplan deliverables, and serves as liaison to the Accessibility Advisory Committee.</blockquote><p align=justify> <p align=justify>RAC members will elect chairs of these  committees no later than the second RAC meeting of the calendar year. Standing  Committee Chairs may be reelected for up to three one-year terms. Membership in  Standing Committees shall be open to all members of the RAC, except for the RAC  Leadership Team in which membership is limited to the RAC Chair and Vice  Chairs. All RAC members are encouraged to participate in at least one Standing  Committee per calendar year. Ideally, Committees should represent all of the  major jurisdictions represented by RAC members.<p>Standing Committees will remain in place  unless eliminated by a two-thirds vote at a regular meeting announced at least  one month in advance of such vote.<h3>Special Committees</h3><p align=justify>The RAC Leadership Team has the authority to  create other Standing Committees and/or Special Committees to address issues  not within the purview of the Standing Committees currently in place. Standing Committees and Special Committees will operate according to the requirements of  the RAC Bylaws and Robert's Rules of Order. In case of conflict, the bylaws  shall take precedence. Special Committees shall expire at the end of the calendar year.<p align=justify>Upon creation of a Standing Committee or a Special Committee, the RAC Chair shall designate an individual to convene its first meeting and conduct the meeting until the Standing Committee or Special Committee selects a Chair from among its membership for approval by the RAC at its next regular meeting.<p>Membership in Standing Committees shall be open to all members of the RAC.</div></div><div class=CS_Element_Schedule id=cs_control_1450><div id=CS_Element_interiorcontainer></div></div></div><aside class=sidebar><div class="side-nav sidebar-item"><div class=sidebar-item-content><div class=sidebar-title><a href=/about/riders-advisory-council/> Riders' Advisory Council </a></div><ul class=menu><li class=leaf><a class=active href=/about/riders-advisory-council/meetings-reports.cfm> Meetings and Reports </a><li class=leaf><a class=active href=/about/riders-advisory-council/Recommendations-Proposals.cfm> Recommendations and Proposals </a><li class=leaf><a class=active href=/about/riders-advisory-council/committees.cfm> Committee Descriptions </a><li class=leaf><a class=active href=/about/riders-advisory-council/bylaws.cfm> Bylaws </a><li class=leaf><a class=active href=/about/riders-advisory-council/members.cfm> Current Members </a><li class=leaf><a class=active href=/about/riders-advisory-council/application/index.cfm> Member Application </a></ul></div></div><div class="subscribe sidebar-item"><div class=sidebar-item-content><div class=sidebar-title>SUBSCRIBE TO METRO NEWS RELEASES</div><br><form action=/about/news/subscribe.cfm class=form-horizontal id=subscribeform method=post name=subscribeform novalidate><label class=hidden for=subscribe>Subscribe</label><input name=subscribe type=submit value=SUBSCRIBE></form><p class=small-text><a href=/about/records/privacy.cfm> Metro's privacy policy </a></div></div><div class="ad-space sidebar-item"><div class=sidebar-item-content><div class=ad-180x150><img src=" "alt></div><div align=center></div></div></div></aside></div></div></div><footer><div class=footer-nav-wrapper><div class=footer-nav><div class=logo><a title="Washington Metropolitan Area Transit Authority"href=/index.cfm> <span class=visually-hidden> Home </span> <span class=icon-wmata-logo> <span class=path1> </span> <span class=path2> </span> </span> </a></div><div class=col-wrapper><div class=footer-col><ul><li class="header footer-column-header">TRANSIT INFORMATION<li><a href=/schedules/maps/index.cfm?t=maps-bus-wrapper> BUS MAPS </a><li><a href=/schedules/timetables/> BUS SCHEDULES </a><li><a href=/schedules/maps/index.cfm?t=maps-rail-wrapper> RAIL MAP </a><li><a href=/rider-guide/stations/> RAIL STATIONS </a><li><a href=/service/elevators-escalators/> ELEVATORS & ESCALATORS </a><li><a href=/fares/basic.cfm> FARES & TRANSFERS </a><li><a href=/service/bikes/> BIKING </a><li><a href=/service/parking/> PARKING </a><li><a href=/service/accessibility/> ACCESSIBILITY </a></ul></div><div class=footer-col><ul><li class="header footer-column-header">REPORT ISSUES<li><a href=/about/contact/> CONTACT US </a><li><a href=/about/transit-police/feedback.cfm> TRANSIT POLICE COMMENT FORM </a><li><a href=https://wmata.custhelp.com/app/home/> CUSTOMER COMMENT FORM </a><li><a href=/rider-guide/lost-found/> LOST & FOUND </a></ul></div><div class=footer-col><ul><li class="header footer-column-header">WMATA INFORMATION<li><a href=https://dcmetrostore.com/ target=_blank> METRO GIFTS </a><li><a href=/about/careers/> CAREERS </a><li><a href=/business/smartbenefits/> SMARTBENEFITS® </a><li><a href=/about/records/> PUBLIC RECORDS </a><li><a href=/about/> ABOUT METRO </a><li><a href=/about/board/> BOARD OF DIRECTORS </a><li><a href=/about/media-relations/> MEDIA RELATIONS </a><li><a aria-label="Investor Relations - 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