<p>I have a cluster created on IBM Cloud that I can't access. When I try the following command </p>

<pre><code>ibmcloud ks cluster-config mycluster
</code></pre>

<p>I get this response :</p>

<p>FAILED</p>

<pre><code>{"incidentID":"4d426527e73acd83-CDG","code":"A0006","description":"The specified cluster could not be found. Target a region. If you're using resource groups, make sure that you target the correct resource group.","type":"Authentication","recoveryCLI":"To list the clusters you have access to, run 'ibmcloud ks clusters'. To check the resource group ID of the cluster, run 'ibmcloud ks cluster-get \u003ccluster_name_or_ID\u003e'. To list the resource groups that you have access, run 'ibmcloud resource groups'. To target the resource group, run 'ibmcloud target -g \u003cresource_group\u003e'. To target a region, run 'ibmcloud ks region-set'."}
</code></pre>

<p>I've tried to contact the IBM support team, but I still have no helpful answer to my issue. But when I try this to get the list of my clusters, it works, and I can see that my cluster actually exists.</p>

<p>I also tried all the commands from the JSON error message, but still it doesn't work.</p>

<pre><code>ibmcloud ks clusters
</code></pre>

<p>From what I saw on IBM the <code>ibmcloud ks cluster-config mycluster</code> command is supposed to download the configuration file, but since it doesn't even find my cluster, I don't get anything. </p>

<p>Hopefully someone has had this issue before and/or can help me to figure it out, I'm running out of ideas.</p>

<p><strong>UPDATE</strong> </p>

<p>I also tried </p>

<pre><code>ibmcloud ks cluster-config --cluster mycluster
</code></pre>

<p>It returns the same JSON error message.</p>

<p>My OS is Ubuntu 16.04</p>

<p><strong>UPDATE 2</strong></p>

<p>Even though I managed to manually get the cluster config and deploy a "hello-world" app, all commands refering to the cluster such as <code>ibmcloud ks workers &lt;cluster_name_or_ID&gt;</code> and <code>ibmcloud ks cluster-config &lt;cluster_name_or_ID&gt;</code> still don't work, and I firmly believe there is no way to fully use IBM Cloud without these commands working correctly.</p>

Dan
<p>I have seen problems using <code>ibmcloud ks cluster-config</code> with <em>free clusters</em> in the eu-gb region. If this applies to you, try using the appropriate regional endpoint to see if it helps.</p>

<p>For example:</p>

<pre><code>ibmcloud ks init --host https://eu-gb.containers.cloud.ibm.com
</code></pre>

<p>See <a href="https://cloud.ibm.com/docs/containers?topic=containers-regions-and-zones#regions_free" rel="nofollow noreferrer">https://cloud.ibm.com/docs/containers?topic=containers-regions-and-zones#regions_free</a></p>
