I agree.

I'm using "the will of the people" in a rather higher-level sense than "what the people want this instant." One of the reasons that we have representatives is so that they can be devoted to the issues of government, and as such they have (or should have, anyway) a more complete picture of all the variables than the rest of us. As such, there will be times when the "will of the people" in the broad sense is to implement something that is not necessarily popular in the immediate term.

However, for that to work, the citizenry must be able to trust the judgment of its representatives. When that trust is not there, why would anyone take it on faith that something that seems bad is actually good? 

In that sense, the opinion of the masses is still of the utmost importance. We are not "ruled", we are represented. It seems odd to me that there exists the notion that a person's opinion should not be important to the person representing them.