I've been trying for a month just to get a nursing assessment done for my 91 year old father so he can get a few meagre benefits. VA has so many barriers to service, it's like trying to return something to a store that promises but does not deliver refunds. There are so many filters, I can't even talk to the people who do the work, just to some poor lady on the end of the phone who probably gets abused for a living. It is really disgusting.