I fully agree with you on using the "mute" button on those trolls who have no intention of engaging in constructive dialogue but, instead, love sarcasm and disruption of sincere discussion.  I have two on my list so far, with plans for two more to put on that list.  As for our other thoughts, I must say that I have indeed seen some wonderful adjustments throughout the Church - much of it reported right here on NCR - that are closer to Gospel injunctions then anything I have seen from his predecessor.  The Church is blessed to have +Francis as our pope, even with the serious failures in things like the commission on abuse.  One part of the problem remains a curia that is so oppositional (as are the four boobs who raise their ugly heads once more) that the pope's efforts are stymied by curial tactics of ignore.  Despite his understandable reservations at the time, +Francis indeed should have cleaned that nest of vipers out at the start.  Note to the pope:  it's not too late to do it now!