Without a bit of context it is hard to form much of an opinion on the scenario.

But a couple of observations:

1.)  A good comprehensive review should have provided a few different scenarios (including things like deferring CPP) without having to ask for them to rerun the numbers.  It isn't as if they have to recompute everything by hand.  Particularly given that this issue has gotten a lot of press lately.

2.) They speak of having "financial advisers" who appear to be managing their investments.  But yet they don't trust those advisers when it comes their ability to come up with a financial plan to see them through retirement.  So the solution is to outsource that job for $1,600 + a few hundred each time it needs to be reviewed.  While I generally concur that fee for service planners are a better option I don't get paying multiple financial advisers and then being smug because those on the investment side aren't happy.   Not exactly the beneficial relationship one looks for.