The Minister or whoever  is in charge of this and every government activity  has put her finger on the problem when she said  in effect "No one person or department can be held accountable".   
That's the problem.  There are over 350,000 public servants and no one person  or department  can be held accountable for anything unless they do well. .  The worst thing that can happen  to a public servant  is to get moved to another department.  No  reprimand, reduction in  seniority, salary , benefits, pension or status.  That's the way it works.