There is a consistency of failure across all of our governments and public institutions that results from - is rooted in - the absence of communications expertise from the earliest stages. Clearly, and as it's been stated by the Commissioner and the Minister, there has been a break down of communications with the groups and communities that have standing in this inquiry. 

While developing the process is held up as the key to moving forward and is the point of focus in our governments, the reality is that it is communication -- accurate, informative, consistent, repeated communications that provide consensus and a concrete way forward. 

Unfortunately, our governments can't seem to unfix themselves from process long enough to understand basic human need, first, foremost and all the time, for information and a two-way stream of communication.