What a load self-serving rubbish from the AirMiles CEO.

The only certainty AIRMILES was looking for was to keep all the money. First you charge your partners for all the  AIRMILES  so that they can give them to consumers, you create a financial reserve, you then cancel all the miles and keep all the money.  Mr. CEO, this is not the kind of certainty that consumers and your partners are looking for.

“It creates uncertainty … because at any point the rules can change,” Mr. Pearson said. “If there’s one thing companies need to create value, it’s a level of consistency and a clear understanding of what the playing field will be for industry.”