It's true, I have had to look for customer reviews on EVERYTHING lately, every service and product,every where. If I don't do this, I get cheated, Ive been cheated, lately, any how by local computer repairmen, Microsoft games from Amazon.com, plumbers, bug-exterminators who charged me a $1,000 termite service, and later a different co. told me it was CARPENTER  ANTS, NOT TERMITES! I even found doctors  in Peace Health who were so bad,I had to leave them, & I found out by online client reviews, the doctor was SADISTIC and enjoyed seeing patients in pain! That doctor almost destroyed my health and life. 

 no, you can't sue them you have to REVIEW  THEM online.No courts will help patients who sue bad doctors. I talked to many clients who got horrible treatment, or neglect at Peace Health clinics, hospital, & surgeries, ect. I was amazed. You CAN REVIEW DOCTORS , SPECIALISTS NOW,online, I recommend it. There are very good specialists who have client reviews.-Let the buyer beware!