But a Pope is not a CEO, and how were they making him look bad, they asked the questions in private months before.  I honestly don't think ignoring coworkers constitutes a good strategy. 

My wife works as a doctor and at the clinic they currently have a horrendous atmosphere because the owner of the practice refuses to meet with the secretaries over benefit disputes, since they are not on speaking terms the problems have escalated to the point where patients are being affected by the lack of communication. ( We are from Denmark so it may not be the same system as in the US)

Here is a link to what I think is an okay attempt at explaining how the office of the pope relates to the office of another bishop. 

https://www.catholicculture.org/culture/library/view.cfm?recnum=7684