The author of this article continues to misrepresent the facts. By law USPS competitive package products, including those that we deliver for Amazon, must cover their costs. Our regulator, the Postal Regulatory Commission (PRC), looks carefully at this question every year and has determined that they do. The PRC has also noted that competitive products help fund the infrastructure of the Postal Service which enables us to fulfill our universal service obligation. The PRC has also concluded every year that products covered by the letter monopoly do not cross-subsidize our competitive products. Despite our achievements in improving operational efficiency and growing revenue, we cannot overcome systemic financial imbalances caused by legal and other constraints. There is a path forward that depends upon the passage of provisions in the H.R. 756 postal reform bill, combined with a favorable outcome of the PRC's 10-year pricing system review and continued aggressive management actions.