Another take.  All of what Margaret said is true.

What we always overlook in marvelling at the lack of backbone in university administrations is that, even in Canada, the student is now the buyer.  Tuitions have gone sky high driven by free money (low low interest rates) and easy availability.  So, rubbing the little snowflakes the wrong way jeopardizes new enrollments and may promote some transfers to other schools.  

How the snowflakes got to be that way was addressed in the article.

In rare cases, this behaviour can backfire on the administration.  Univ. of Missouri (Miz)  had a big demonstration of the entitled charmers and one of the feminist professors started demanding some "muscle" to oust some reporters they didn't like..  It went viral and attracted a lot of attention - especially from alumni.  The alumni didn't want their degrees downgraded by being seen to have come from a clown college.   First year enrollments in Sept 2015 dropped about 20% from average costing million