I wondered how far I'd get into the article before it mentioned how current privacy laws can block finding and helping people.  On a number of occasions, trying to support mentally ill employees, the instinct was to call someone in their family for support.  But if an ill person refuses to reach out, you'd get fired for contacting a relative.  A few times I took the leap and called an ill employees GP, without the employees permission, to have a one way conversation about worrisome things I was seeing and hearing and hoped the GP might use the info to help.  In one case it resulted in an immediate psych assessment and admission, likely preventing self harm.  A few years ago there was a story of a UBC student who killed herself and her distraught father asked why the family wasn't asked to help. Mentally ill people will often forbid sharing of info and care providers fearing being fired have no choice but to keep their silence.  Sad all around.