Mike many many cases similar to yours, have been chronicled here in Ireland. Exactly the same pattern; the door closed on your face. An immediate wall constructed to hide behind and protect Our Holy Mother the Church and not bring scandal to it. Turn you away, in the hope that you will go away eventually with your complaint. These same hypocritical priests and bishops are all pious platitudes and lament when they are eventually cornered; with no place to hide. Then we hear the litany of meaningless apologies; which are non-specific and could be attributed to the bad weather. Their favorite word was  "may" ... about the victim's suffering or not being believed. They admit nothing..  That is why older Catholics like me, are so angry with the hierarchy; because we are old enough to have experienced all their power & might, pre-VII , when they were the untouchables. You have no idea of how bad it was unless you lived through it. I am angry for my deceased parents who were so fooled.