George, you may be right about some of those who have complained, but several have given specific examples of aggressive, overly personal comments directed to others, condemning their opinions and positioning the condemnation as speaking on behalf of God. We have had one or two people who instead of using their real name have wanted to use an identifier that seems to position them as the voice of God. Others regularly condemn everything on Adventist Today in very general terms as disloyal to the denomination or against God's truth. Many readers find those general, condemning remarks as not the expression of one person's views but as offensive. Frankly, it leaves us on the editorial staff not know how best to deal with such people and the unhappiness with them; they do have a right to their opinion no matter how bad their manners are. It is our hope that this new software will involve everyone in the process of moderating instead of putting an impossible load on a handful of people.