I agree that this debate will not be solvable through an internet forum. Opinions run deep, and most of us already have established a position that will not be moved, no matter what another party says. I hope that you have a good day as well.
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That said. I don't believe Ortiz or any other undocumented immigrant should be given a "free pass" at anything. I believe he should be punished as well. Where we diverge seems to be the severity of that punishment. It seems you would argue that undocumented immigrants should not be allowed to stay under most circumstances. 
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I would argue that our vague enforcement laws should be clarified to allow undocumented immigrants to receive punishments that fit the severity of their infraction, so long as no other crimes have been committed. Punishments that they can receive, and then hold the potential for them to resume productive lives again in the US.
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We even allow many of our murders and rapists that chance.