What they like are real estate acquisitions (ie Colleen and Ko olina condos), free golfing at the very best golf courses in Hawaii (ex DOT and UH capital improvments head Brian Minaai) and favorable acceptance for their kids to private schools like Iolan or Punah or acceptance to UH medical or law school (ie Donna Kim and her son).   What should be done is hire the best computer programming geeks coming out of UH computer science program and with an experienced older programming core staff in charge with verified creds of success, build all of these systems in house using open source or cheaper software like MySQL or SQL Server and a standard progamming language like Java so anybody can work to build or repair these programs.  If these guys screw up or cannot cut it fire them and find someone who can do the job.  Total cost would be way less than $13 million & they can build a whole bunch of systems for different agencies.  You would get more product consistency which is lacking