def _get_assigned_to(self):
        if not self.assigned_to:
            return _('Unassigned')
        else:
            if self.assigned_to.get_full_name():
                return self.assigned_to.get_full_name()
            else:
                return self.assigned_to.get_username()
Creates the subject and email body for password reset email.
dataset/ETHPy150Open rossp/django-helpdesk/helpdesk/models.py/Ticket._get_assigned_to--crossover with--dataset/ETHPy150Open kobotoolbox/kobocat/onadata/libs/serializers/password_reset_serializer.py/get_password_reset_email