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1,238
Client-company_interaction
Reasoning Problem
[ { "content": "Total investment cost (MSAR) Contracted power (MW) Contracted water (000’ m3/day)Total operational assets 149,449 25,182 4,084Total assets under construction 61,883 8,890 2,142Total assets in the advanced development stage 58,252 10,373GRAND TOTAL 269,584 44,445 6,226\n What is the percentage of ACWA Power's total investment cost for assets under construction, considering they have 10,373 MW invested in total assets in the advanced development stage out of their 44,445 MW total contracted power and destined 25,182 MW to their total operational assets?", "role": "user" }, { "content": "ACWA Power's total investment for assets under construction is 23% of their total investment cost, considering they have 23% invested in total assets in the advanced development stage. This is calculated by dividing the total investment for assets under construction (61,883 MSAR) by the grand total investment cost (269,584 MSAR) and multiplying by 100 to get the percentage.", "role": "assistant" } ]
595
Citizen-government_interaction
In context Information extraction
[ { "content": "osaic for Autism.In December 2015, under the patronage of HH Sheikh Mohammed bin Rashid Al Maktoum, DLD launched, in partnership with the United Nations Environmental Program (UNEP), the Dubai Sustainable Cities Summit (DSCS). The summit is a leading global event, which was launched to discuss sustainability in the urban environment and the future of smart cities, in the presence of 30 international speakers and 500 dignitaries, government leaders, business executives, and industry professionals.Two additional prestigious awards were won in 2015 from Ideas Arabia in the �Idea of the Year� category for customer happiness for the Tanmia initiative, and the �Productivity� category for Registration Trustees.In 2016, Dubai hosted the 20th World Land Registration Congress, organised by the International Property Registries Association (IPRA-CINDER) and DLD. Dubai received the honour of hosting the event based on three main criteria: transparency, investor confidence, and legal protection of investors� rights. The event garnered 500 guests, representing more than 50 countries, and 50 expert speakers who shared their insights on 18 of the most trending topics in the real estate industry.In October 2017, following the October 2016 launch of the Dubai Blockchain Strategy by HH Sheikh Hamdan Bin Mohammad bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the Board of Trustees of Dubai Future Foundation, led by Smart Dubai, DLD achieved another technical milestone by becoming the world�s first government entity to adopt blockchain technology.In 2018, under the patronage of HH Sheikh Mohammed bin Rashid Al Maktoum, the Dubai Land Department recorded a new achievement when the emirate hosted the 69th FIABCI World Congress, organised for the first time in the Middle East and North Africa, under the theme �Happy Cities.�DLD received many recognitions, the most prominent of which was the recent winning in the technology category of the �Ideas Arabia 2018� award, which is a subsidiary of the Dubai Quality Group (DQG). It also represents a key enabler to achieving the vision of HH Sheikh Mohammed bin Rashid Al Maktoum to enhance a culture of creativity and innovation through the launch of corporate ideas.In 2018, DLD won three awards in the Dubai Government Excellence Program (DGEP): the Distinguished New Employee award in the medium-sized government entities category, the Dubai Excellence Medal for the best supervisory employee, and the Dubai Excellence Medal for the best service centre director.DLD also won the silver category from Investors in People, making the department one of the first government entities to receive such an acclaimed certificate. It was also the recipient of two awards for the categories of �Innovative Leader� and �Creative Idea� from the DGEP, in addition to the Hamdan bin Mohammed Award for Smart Government under the category of �Best New Government Service� for e-Mart. DLD also collected two major accolades from the e-Government Excellence Awards in recognition of its advanced customer and electronic and social media services for customers.DLD also received the Dubai Award for Excellence in Government Performance under the category of The Best Government Department and first place in Customer Satisfaction for four consecutive years, along with Employee Satisfaction for the dedication of the team and the diligence of its members in providing superior service to customers, earning DLD reputation locally and regionally.In 2021, DLD through the Real Estate Regulatory Agency (RERA), won the silver category at the 2021 edition of Stevie Awards in recognition of its electronic Mollak system. The system outperformed its competition in technical innovation in customer service due to its unique technical advantages in this field.In 2021, DLD won the Gold Category in Innovation in Government Services at the 2022 Middle East & North Africa Stevie Awards for its smart valuation initiative.\"", "role": "user" }, { "content": "Over the years, Dubai Land Department (DLD) has received numerous prestigious awards and accolades. Some of the key honors include winning awards in the technology and productivity categories in the Idea of the Year Competition, a silver category award from The International Stevies, recognition from Ideas Arabia for various initiatives, hosting the 69th FIABCI World Congress, and winning the Gold Category for Innovation in Government Services at the Middle East & North Africa Stevie Awards in 2021.", "role": "assistant" } ]
1,144
Client-company_interaction
Extractive
[ { "content": "Creating a successful budget is the first step for any successful financial plan. If you are trying to pay bills or save for a vacation; the budget is the first step toward making your financial goals a reality.What are the steps for creating a successful budget?Calculate your expensesIn order to create a successful budget, you should know exactly how much you spend each month. This can be done by checking your bank info, receipts, and financial files, as some expenses are intermittent, such as insurance payments.You will envision the accurate financial status if you calculate your expenses for six months to one year.Add everything you spend during the six months to the previous year, and then divide by the number of months; it gives you the average of your monthly expenses.Determine your incomeOnce you know how much money you need every month to be financially fulfilled, it’s time to determine your actual income.In addition to your salary, add any additional money during the year to the budget, such as selling items online, interest rates, dividends and rental income.Identifying the income is the foundation of a successful budget.Develop a plan to save expenses and pay financial commitmentsIn order to set realistic saving targets, you should know if you have a shortfall.Do this by paying your monthly expenses from your income. If you’re making more profits than you spend, you can allocate this amount for saving and paying your debts.Tracking expensesThe best way to stay within a successful budget is to list all expenses in addition to the income.Tracking expenses will let you think carefully before spending to show off or on luxury items.Be realisticMake sure to adhere on your budget most of the time, until you reach your financial goals.Breaking your budget from time to time is acceptable; remember to get back on track again as soon as possible.\n\"What are the steps for creating a successful budget?Calculate your expensesIn order to create a successful budget, you should know exactly how much you spend each month. This can be done by checking your bank info, receipts, and financial files, as some expenses are intermittent, such as insurance payments.You will envision the accurate financial status if you calculate your expenses for six months to one year.Add everything you spend during the six months to the previous year, and then divide by the number of months; it gives you the average of your monthly expenses.Determine your incomeOnce you know how much money you need every month to be financially fulfilled, it’s time to determine your actual income.In addition to your salary, add any additional money during the year to the budget, such as selling items online, interest rates, dividends and rental income.Identifying the income is the foundation of a successful budget.Develop a plan to save expenses and pay financial commitmentsIn order to set realistic saving targets, you should know if you have a shortfall.Do this by paying your monthly expenses from your income. If you’re making more profits than you spend, you can allocate this amount for saving and paying your debts.Tracking expensesThe best way to stay within a successful budget is to list all expenses in addition to the income.Tracking expenses will let you think carefully before spending to show off or on luxury items.Be realisticMake sure to adhere on your budget most of the time, until you reach your financial goals.Breaking your budget from time to time is acceptable; remember to get back on track again as soon as possible.\"Summarize the above-mentioned steps for creating a successful budget.", "role": "user" }, { "content": "Creating a successful budget involves calculating your expenses by reviewing bank statements and receipts, determining your income including all additional sources, developing a plan to save and pay commitments, tracking expenses diligently, and being realistic and flexible with your budget to reach financial goals.", "role": "assistant" } ]
626
Citizen-government_interaction
Reasoning Problem
[ { "content": "Equity Attributableto the Equity Holder(in Billion AED)Equity reached AED 268.7 Billion, a AED 30.3 Billion increase, boosted primarily by the current year�s Net Profit. Group�s share of Equity increased by13.6 per cent, rising to a new record of AED 216.5 Billion198205193191217\nBy how many points did the Equity Attributable to the Equity Holder grow in the last year if it reached AED 191 billion in 2021 and AED 217 billion in 2022?", "role": "user" }, { "content": "The Equity Attributable to the Equity Holder grew by 26 billion AED in the last year, given that it increased from 191 billion AED in 2021 to 217 billion AED in 2022.", "role": "assistant" } ]
451
Citizen-government_interaction
Broad questions
[ { "content": "EnablersThis Pillar emphasizes the importance of integration and collaborative partnerships with stakeholders across the ecosystem in order to leverage all potential capabilities necessary to deliver distinctive and sustainable value and positive impact on the national wellbeing. Embracing the ecosystem is vital to ensure the efficient and effective management of tangible and intangible resources including data and knowledge, and to harness their optimum return on investment.\nIf we take global trade into consideration, in what way does the Enablers Pillar of the Government Excellence Model enhance the United Arab Emirates� competitiveness and resourcefulness?", "role": "user" }, { "content": "The Enablers Pillar of the Government Excellence Model in the United Arab Emirates enhances competitiveness and resourcefulness by promoting collaborative partnerships to integrate all capabilities across the ecosystem. This enables the efficient management of resources, including data and knowledge, ensuring optimal ROI and sustainable value delivery, ultimately boosting the country's global trade competitiveness.", "role": "assistant" } ]
743
Client-company_interaction
Contextual
[ { "content": "How can I cancel my Prepaid line?You can cancel your prepaid line via:du App (except Tourist and Alo plan)Self-service Kioskdu App:Click on the 3 dots next to your plan and choose 'Manage plan'Choose 'Cancel my current plan' and proceed with the cancellation.We recommend you to use the remaining balance or transfer the balance, else it will be lost.Self-service Kiosk:You can cancel all types of prepaid line (PAYG, Alo, Flexi Prepaid, Yearly Prepaid, Happiness SIM) via self-service kiosk.You can also cancel multiple prepaid lines at the same time.Please use any remaining credit or transfer the balance, else it will be lost.\n\"You can cancel your prepaid line via:du App (except Tourist and Alo plan)Self-service Kioskdu App:Click on the 3 dots next to your plan and choose 'Manage plan'Choose 'Cancel my current plan' and proceed with the cancellation.We recommend you use the remaining balance or transfer the balance, or else it will be lost.Self-service Kiosk:You can cancel all types of prepaid lines (PAYG, Alo, Flexi Prepaid, Yearly Prepaid, Happiness SIM) via a self-service kiosk.You can also cancel multiple prepaid lines at the same time.Please use any remaining credit or transfer the balance, or else it will be lost.\"Summarize the methods by which I can cancel my Prepaid line.", "role": "user" }, { "content": "You can cancel your Prepaid line through the du App, excluding Tourist and Alo plans, by selecting 'Manage plan' and then 'Cancel my current plan'. Alternatively, you can use the self-service kiosk to cancel all types of prepaid lines and even multiple lines simultaneously. It is advisable to utilize any remaining credit or transfer the balance to avoid losing it.", "role": "assistant" } ]
607
Client-company_interaction
Description of a process
[ { "content": "I. Register on Dubai Airports’ Commercial Tenders Portal 1. Navigate to the portal and click on “User Registration” 2. Read the User Agreement page and click on “I Agree” and then click on “Continue” 3. Fill all the mandatory information marked with a red asterisk (*) on the “Registration Data” page which is comprising of your basic Organization Details. 4. Click on “Send Validation Code” on the Registration Data page. You will receive a validation code through an email on the email address provided in step 3. 5. Copy the “Validation Code\" from the email received. 6. Paste the Validation Code on the registration page. 7. Click on “Save” on the top right-hand side of the page. 8. Provide further information in the “Basic Profile” section. Once all the questions have been answered, click on “Save and Continue” You can always click on “Save & Continue” at any point in time and come back to complete your profile later. 9. Select the relevant business categories which are operated by your company/brand. Search the category for keywords, or expand the entire tree to have an overview. Select as many categories as applicable with a minimum of one category. Click on “Confirm” once all relevant categories are selected a. Use the “Search or Navigate the Tree” to find the relevant category of your service. b. Click on the check mark to select your relevant category c. Click on Confirm 10. List all the brands separated by a semicolon in the “Category Specific Form” page. Example: Brand One; Brand Two (if applicable). Click on “Save & Continue” once you have provided names of all brands under each category selected in previous step 11. You have successfully registered your account with Dubai Airports Commercial Tenders Portal. Please change your login password and complete your extended profile by following the steps mentioned in Section II and III of this document.\nI want to register my company on the Dubai Airports' Commercial Tenders Portal, what are the steps that I need to follow to log in and create a profile?", "role": "user" }, { "content": "To register on Dubai Airports' Commercial Tenders Portal, navigate to the portal, click on \"User Registration,\" agree to the User Agreement, fill in mandatory organization details, receive a validation code via email, paste the code, save the information, complete the basic profile section, select relevant business categories, list brands, and finalize your registration.", "role": "assistant" } ]
682
Client-company_interaction
In context Information extraction
[ { "content": "Daman Mobile AppDaman mobile App offer instant support and information to members whenever and wherever needed. This means that users can instantly access key information on their mobile device at the click of a button. Daman app makes it easier for themembers to develop more interactive ways to engage with their content. Rather than reading blocks of text, or looking at static images. Daman mobile app can integrate features which enable members to interact with components to managetheir health, track your requests, and see everything in one place. It’s that simple.Use the app to easily:- View your digital insurance card as well as your family’s- Find doctors- Submit claims- View your benefits- Track your authorization requests\nDaman mobile App offers instant support and information to members whenever and wherever needed. This means that users can instantly access key information on their mobile devices at the click of a button. Daman app makes it easier for the members to develop more interactive ways to engage with their content. Rather than reading blocks of text, or looking at static images. Daman mobile app can integrate features that enable members to interact with components to manage their health, track their requests, and see everything in one place. It’s that simple.Use the app to easily:- View your digital insurance card as well as your family’s- Find doctors- Submit claims- View your benefits- Track your authorization requestsWhat are some of the things that Daman's mobile app allows its customers to perform more easily?", "role": "user" }, { "content": "Daman's mobile app allows customers to easily view their digital insurance card and their family's, find doctors, submit claims, view benefits, and track authorization requests. It simplifies the process of managing health-related information and interacting with insurance services through convenient mobile access.", "role": "assistant" } ]
816
Client-company_interaction
In context Information extraction
[ { "content": "EligibilityMinimum salary per monthOMR 320 for Government and Quasi Government Omani employees;OMR 500 for private sector Omani employees; andOMR 3,000 for expatriatesMinimum length of service – 6 months?Minimum age – 21 yearsMaximum age (on maturity or retirement) – 60 years for Omanis, 55 years for expatriatesMaximum loan amountOMR 350,000 for Omanis; andOMR 35,000 for expatriates.Maximum loan tenor – up to 25 years for Omanis, up to 15 years for expatriates\n\"EligibilityMinimum salary per monthOMR 320 for Government and Quasi Government Omani employees;OMR 500 for private sector Omani employees; andOMR 3,000 for expatriatesMinimum length of service – 6 months?Minimum age – 21 yearsMaximum age (on maturity or retirement) – 60 years for Omanis, 55 years for expatriatesMaximum loan amountOMR 350,000 for Omanis; andOMR 35,000 for expatriates.Maximum loan tenor – up to 25 years for Omanis, up to 15 years for expatriates\"Provide specific information on how an expatriate living in Oman has fewer benefits when taking out a \"My Home\" loan from ahlibank.", "role": "user" }, { "content": "Expatriates in Oman have a higher minimum salary requirement, lower maximum loan amount, and shorter maximum loan tenor compared to Omani citizens when applying for a \"My Home\" loan from ahlibank. This may make it more challenging for expatriates to access the same level of financing for purchasing a home in Oman.", "role": "assistant" } ]
819
Client-company_interaction
In context Information extraction
[ { "content": "What qualifications are needed to be eligible to join the program?Typical Qualification include:A bachelor’s or master’s degree, priority to business studies majorAcademic Excellence: Outstanding academic accomplishment, generally requiring a minimum GPA of 2.7 for Bachelors and 2.5 for Masters, priority to highest GPARelevant Skills: Analytical, problem-solving, communication, and leadership abilities are required.Flexibility and adaptability: The capacity to function in a fast-paced, dynamic setting while responding to changing conditions.Initiative and Drive: A proactive attitude, self-motivation, and a desire to learn and grow personally.\n\"What qualifications are needed to be eligible to join the program?Typical Qualification include:A bachelor’s or master’s degree, priority to business studies majorAcademic Excellence: Outstanding academic accomplishment, generally requiring a minimum GPA of 2.7 for Bachelors and 2.5 for Masters, priority to highest GPARelevant Skills: Analytical, problem-solving, communication, and leadership abilities are required.Flexibility and adaptability: The capacity to function in a fast-paced, dynamic setting while responding to changing conditions.Initiative and Drive: A proactive attitude, self-motivation, and a desire to learn and grow personally.\"According to the previous passage, which achievements or skills could help a student to be higher on the list of eligible candidates?", "role": "user" }, { "content": "Having a business studies major, achieving a high GPA, possessing strong analytical, problem-solving, communication, and leadership skills, being adaptable in a fast-paced environment, showing proactive initiative, self-motivation, and a hunger for personal growth can elevate a student's candidacy in the program's selection process.", "role": "assistant" } ]
198
Client-company_interaction
In context Information extraction
[ { "content": "OUR MANAGERS’ RESPONSIBILITIES Strong leadership and open dialogue make for a productive and pleasant workplace. We rely on our leaders to act as role models in word and action. They do this by: Embodying our culture of compliance and following our Code Being an approachable, trusted, and open resource for colleagues Ensuring colleagues have access to the information and training necessary to perform their work in compliance with our Code Responding promptly and following through on any concerns raised by colleagues Enforcing our Code and implementing appropriate corrective action or discipline for misconduct DAE’s leaders must never ignore unethical behavior or misconduct. If a colleague raises a concern, our managers have a duty to work to resolve the issue promptly and appropriately. This includes escalating the matter to a senior manager, the Ethics and Compliance Counsel or the CEO when the nature or persistence of the misconduct or the risk it poses to the organization requires such action.\n “OUR MANAGERS’ RESPONSIBILITIES Strong leadership and open dialogue make for a productive and pleasant workplace. We rely on our leaders to act as role models in word and action. They do this by: Embodying our culture of compliance and following our Code Being an approachable, trusted, and open resource for colleagues Ensuring colleagues have access to the information and training necessary to perform their work in compliance with our Code Responding promptly and following through on any concerns raised by colleagues Enforcing our Code and implementing appropriate corrective action or discipline for misconduct DAE’s leaders must never ignore unethical behavior or misconduct. If a colleague raises a concern, our managers have a duty to work to resolve the issue promptly and appropriately. This includes escalating the matter to a senior manager, the Ethics and Compliance Counsel or the CEO when the nature or persistence of the misconduct or the risk it poses to the organization requires such action.”What are the managers’ responsibilities in maintaining the code of conduct of DAE Group?", "role": "user" }, { "content": "Managers at DAE Group are responsible for embodying a culture of compliance, addressing colleague concerns promptly, ensuring access to necessary information and training, enforcing the code of conduct, and taking appropriate corrective action for misconduct. They must escalate serious issues to senior managers or executives when needed to uphold ethical standards.", "role": "assistant" } ]
842
Business
Reasoning Problem
[ { "content": "The Economy: An OverviewThe U.A.E.’s economy is growing at a rapid pace. According to the World Bank, the U.A.E.’s GDP increased from $104.337 billion in 2000 to $414.179 billion in 2018, coming only second to Saudi Arabia in the GCC.This impressive GDP growth reflects the rich natural resources of the U.A.E., which holds the eighth-largest proved reserves of oil and natural gas in the world. In addition, this growth reflects broader U.A.E. efforts to develop and diversify its economy, as oil exports currently directly account for just a fraction of the U.A.E.’s total GDP.Diversification Creates Trade OpportunitiesThe U.A.E. has launched an economic diversification and liberalization program to reduce its reliance on oil. This program aims to transform the U.A.E.’s economy to one based on knowledge, technology, and skilled labor. Both federal and individual Emirate governments have invested heavily in sectors such as aluminum production, tourism, aviation, re-export commerce, and telecommunications.Dubai’s Plan 2021 and Abu Dhabi’s Economic Vision 2030 are guiding the drive toward diversification. Their strategy is to increase investment in multiple sectors, including heavy industry, transportation, petrochemicals, tourism, information technology, telecommunications, renewable energy, aviation and space, and oil and gas services. Much has already been achieved in these fields, especially in satellite and telecommunications, the aviation sector, and renewable energy. Although short-term priorities have occasionally been altered to accommodate changing realities, the long-term strategy remains the same.At the federal level, the U.A.E. is pursuing its 2021 Vision, which aims to place innovation, research, science, and technology at the center of a knowledgebased, highly productive, and competitive economy by the time of the federation’s golden jubilee in 2021. Tourism has played a large part in the success of the U.A.E.’s economic diversification efforts. Currently, over a third of all hotel rooms being added in the MENA region are being built in the U.A.E., in line with the country’s goal of becoming a leading tourist destination globally in the coming years. Tourism is expected to account for 10.6% of the U.A.E.’s GDP by 2027. The U.A.E.'s two world-class airlines, Etihad and Emirates, as well as constant upgrading of aviation infrastructure, have played a major role in the advancement of the tourism industry and are key contributors to the economy. The aviation and tourism sector contributed 13% of the U.A.E.’s GDP in 2019 and these contribution are, collectively,set to more than double in the next two decades.\nThe U.A.E.’s economy is growing at an enormous rate. According to the World Bank, the U.A.E.’s Gross Domestic Product (GDP) increased from $104.337 billion in 2000 to $414.179 billion in 2018. Given that the aviation and tourism sector contributed 13% of the U.A.E.’s GDP in 2019 and these contribution are, collectively, set to more than double in the next two decades, what is the expected figure contributed by these industries in the overall GDP of U.A.E. by 2039?", "role": "user" }, { "content": "By the projected growth rate and the expected doubling of contributions from the aviation and tourism sector over the next two decades, it can be estimated that these industries will collectively contribute around 26% or more to the U.A.E.'s GDP by 2039. This significant increase showcases the U.A.E.'s continued economic diversification and development strategy.", "role": "assistant" } ]
1,774
Citizen-government_interaction
Description of a process
[ { "content": "DUBAI GOVERNMENT EXCELLENCE MODEL CRITERIAThe First Pillar: The Vision (25%)This pillar consists of two main criteria, each of which is divided into three sub-criteria. The first criterion focuses on the senior management’scapabilities to direct, transform, and develop the government entity dynamically and flexibly while ensuring at the same time itsgovernance and compliance with regulations. The second criterion focuses on the senior management’s ability to enhance the entity's readiness for the future and to achieve its strategic directions and pioneering levels in its field of work, especially in areas that are a priority for the Dubai government, with a focus on the ultimate goal of the government entity’s existence, which is to improve people’s quality of life and happiness..The Second Pillar: The Distinctive Value (65%)This pillar consists of four main criteria which are the “Main Government Functions”, “Societal Value”, “Human Capital and Emiratization” and“Resources Management”. All these criteria represent the added value offered by the government entity in a way that meets and exceeds itsstakeholders’ requirements and expectations. The entity performs its business, main functions, and initiatives; as well as develops its policies and offers its services at outstanding and competitive levels, that place it at leading positions, in a manner that meets and exceeds its customers’ needs.It also cooperates and partners with government entities and other sectors to improve the society’s quality of life; as well as to achieve social,economic, and environmental sustainability. In addition, the entity provides added value to the Government of Dubai through its effectivemanagement of human capital, improving its capabilities and skills, and focusing on Emiratization processes. Moreover, the entity achievesadvanced levels of government efficiency through its effective management of all other government resources which are at its disposal.Fifth main criterion:Human Capital andEmiratizationFourth main criterion:Societal ValueThird main criterion:Main GovernmentFunctionsSixth main criterion:Resources ManagementThe Third Pillar: Development Enablers (10%)This pillar includes three main criteria: “Innovation”, “Data Management and Organizational Learning”, and “Digital Enablement”. All of these criteria are used to accelerate learning and development across all capabilities of the government entity in various fields and empower it to work with greater productivity and higher accuracy, achieving higher efficiency in delivering results. These criteria also facilitate the innovation of unprecedented new models, processes, and services that drive radical development and transformation, positioning the entity at higher levels of competitiveness and global leadership.\nThe three pillars that make up the Dubai Government success Model criteria each focus on a distinct facet of organizational success. A thorough framework for evaluating and enhancing organizational excellence within government organizations is offered by these pillars and criteria, which center on strategic vision, value delivery, and enabling capabilities. Explain the steps involved in classifying the different levels.", "role": "user" }, { "content": "Classifying the different levels in the Dubai Government Excellence Model criteria involves analyzing the entity's performance against each criteria within the three pillars. This includes assessing the entity’s senior management capabilities, strategic vision alignment, value delivery to stakeholders, human capital development, resource management efficiency, innovation, data management, and digital enablement. Each level is then ranked based on its fulfillment of these criteria.", "role": "assistant" } ]
410
Client-company_interaction
Reasoning Problem
[ { "content": "Transfers & Bill Payments – Key Facts StatementTransfer money option will allow customers to send money domestically or internationally from anywhere, anytime with the Hilal Digital Bank App. Our secure remittance platform gives the flexibility to perform instant domestic transfer and quick International transfers using the funds available on the account. Pay bills option will allow customers to instantly pay their telecom bills, utility bills such as ADDC, AADC, DEWA, SEWA and SALIK, using the funds available on the account or using available TouchPoints.Description Daily limitsAl Hilal Digital Transfers (Internal bank transfers) AED 250,000Domestic Transfers (UAE banks) AED 100,000Utility Bill Payments AED 50,000Transfer, once initiated, cannot be cancelled. If the Customer requests to send a recall notice to the recipient bank or in case there are errors/omissions in the remittance request, the Bank may send a recall request with the full responsibility of the applicant customer. It is under the full discretion of the recipient’s bank to accept or reject the refund request. Further, if a recipient bank agrees to refund the money, exchange rate used for the refund of money may differ from the original rate used for the transfer. Additionally, recipient bank may add any costs incurred as result of the cancellation caused by the Customer. Al Hilal Digital Bank is in no event liable for any direct, indirect, incidental, consequential or exemplary damages pertaining to fund transfers.\nAl Hilal Bank in Abu Dhabi offers customers with various digital banking services including the Transfers & Bill Payments service. There are various types of transfers and payments, some of them including Al Hilal Digital Transfers (Internal bank transfers), Domestic Transfers (UAE banks), and Utility Bill Payments. Each of them have their own daily limits such as AED 250,000, AED 100,000, and AED 50,000. If the transfer limit for Al Hilal Digital Transfers (Internal bank transfers) is not AED 100,000, and the transfer limit for Utility Bill Payments is AED 50,000, then what is the transfer limit for Domestic Transfers (UAE banks)?", "role": "user" }, { "content": "The transfer limit for Domestic Transfers (UAE banks) is AED 100,000.", "role": "assistant" } ]
856
Client-company_interaction
Narrow question
[ { "content": "Service Schedule for Microsoft Office 365This Service Schedule is applicable to a service request for the applicable Service(s) which has been submitted by Customer, and accepted by du, in accordance with the General Terms and Conditions (collectively, the Agreement).Customer’s obligations3.1. 3.2.Customer represents that it has the necessary rights to any data, software programs or services that it uses in connection with its access or use of the Online Services Use Rights and that such activities do not infringe the intellectual property or other proprietary rights of any third party.Customer agrees to access or use the Services:3.2.1. without violating the rights of any third party or purporting to subject du or Microsoft to any other obligations to you or any third party; and3.2.2. solely in a manner that complies with all applicable laws and regulations.3.2.3. Customer consents for Microsoft to receive and use the Customer’s Information in order to provide the Services.\nThe Service Schedule for Microsoft Office 365 is applicable to a service request for applicable services to a customer, accepted by du. What are the customer's obligations with regards to availing a service for Microsoft Office 365 as provided by the company 'du'?", "role": "user" }, { "content": "The customer's obligations include ensuring they have necessary rights to data and software, using the services without infringing on third-party rights or imposing additional obligations on du or Microsoft, complying with all laws and regulations while using the services, and consenting for Microsoft to utilize their information for providing the services.", "role": "assistant" } ]
158
Education
Contextual
[ { "content": "Required Documents Recent personal photos that meet the approved standardsPersonal Photo conditions:• The photo is recent and conforms to the specifications of the International Civil Aviation Organization (ICAO).• The background of the image is white• The hands do not appear above the shoulders• Eyes open• The image does not contain a frame• Image width 40-35 millimetersIf a recent personal photo is available in the electronic systems, it is shown to customers and they are given the option to either approve the retrieved photo or add a new photo.Fees Request fee 10 AEDIssue Fee 40 AEDDelivery fee 15 AEDRefundable Fees Issuance FeesNotes It is required to show the old passport to the Embassy Employee for the new passport to be delivered.Customers are exempted from fees in the event of a material error due to the authority when issuing identity cards or citizens’ passports.The following cases are exempted from fees:Those subject to the Social Security Law.People of determination and autism.\n''Required Documents Recent personal photos that meet the approved standardsPersonal Photo conditions:• The photo is recent and conforms to the specifications of the International Civil Aviation Organization (ICAO).• The background of the image is white• The hands do not appear above the shoulders• Eyes open• The image does not contain a frame• Image width 40-35 millimetersIf a recent personal photo is available in the electronic systems, it is shown to customers and they are given the option to either approve the retrieved photo or add a new photo.Fees Request fee 10 AEDIssue Fee 40 AEDDelivery fee 15 AEDRefundable Fees Issuance FeesNotes It is required to show the old passport to the Embassy Employee in order for the new passport to be delivered.Customers are exempted from fees in the event of a material error due to the authority when issuing identity cards or citizens’ passports.The following cases are exempted from fees:Those subject to the Social Security Law.People of determination and autism.''Give a summary of the documents required for passport renewal services for people living outside the United Arab Emirates.", "role": "user" }, { "content": "The documents required for passport renewal services for individuals residing outside the United Arab Emirates include recent personal photos meeting ICAO standards, a request fee of 10 AED, an issue fee of 40 AED, and a delivery fee of 15 AED. It is essential to display the old passport to the Embassy Employee for the new passport's delivery. Certain individuals, such as those under the Social Security Law and people with disabilities, may be exempt from fees.", "role": "assistant" } ]
151
Citizen-government_interaction
In context Information extraction
[ { "content": "RFQRFQs allow buyers to collect quotes from suppliers for items and services. Bidders submit asingle quote per round.Buyers review the quotes, may amend the supplier list, and submit the RFQ for subsequent rounds of negotiating.RFIRFIs allow buyers to collect information from suppliers on the goods and services the suppliers provide.This allows buyers to qualify a group of suppliers and identify the suppliers to be included later in the negotiation.\nRFQRFQs allow buyers to collect quotes from suppliers for items and services. Bidders submit asingle quote per round.Buyers review the quotes, may amend the supplier list, and submit the RFQ for subsequent rounds of negotiating.RFIRFIs allow buyers to collect information from suppliers on the goods and services the suppliers provide.This allows buyers to qualify a group of suppliers and identify the suppliers to be included later in the negotiationUsing the quoted text, what do each of these requests allow the buyers to do?", "role": "user" }, { "content": "RFQs allow buyers to collect quotes from suppliers for specific items and services, facilitating the process of obtaining pricing information. RFIs, on the other hand, enable buyers to gather information from suppliers to assess their capabilities and offerings before entering into negotiations.", "role": "assistant" } ]
993
Citizen-government_interaction
In context Information extraction
[ { "content": "This stage is the most significant stage in the work of the real estate developer, as the vast majority of services needed during the development process are in this stage. Moreover, the real estate developer is required to benefit from the services provided by most of the entities participating in such a process. The stage of the real estate development is divided into several sub-phases; each of which includes a series of services to be completed by the real estate developer. These steps are summarized in three phases; the first phase is the master plan approval. This is a key stage as the real estate developer cannot begin construction works without having it completed beforehand; as such completion is an initial approval on project's master plan from the different licensing authorities.The second stage is the issuance of the building permit and the completion certificate; where the real estate developer completes the construction, building works and the infrastructure of the project to obtaining the project completion certificate.Followed by the third stage of sale/ marketing conducted in conjunction with the construction stage in case of Off-Plan Sale or after the completion of the construction works of the project.\nWhy is the Development stage of the Real Estate Development Cycle the most important one according to the text?\"This stage is the most significant stage in the work of the real estate developer, as the vast majority of services needed during the development process are in this stage. Moreover, the real estate developer is required to benefit from the services provided by most of the entities participating in such a process. The stage of the real estate development is divided into several sub-phases; each of which includes a series of services to be completed by the real estate developer. These steps are summarized in three phases; the first phase is the master plan approval. This is a key stage as the real estate developer cannot begin construction works without having it completed beforehand; as such completion is an initial approval of the project's master plan from the different licensing authorities.The second stage is the issuance of the building permit and the completion certificate; where the real estate developer completes the construction, building works and the infrastructure of the project to obtain the project completion certificate.Followed by the third stage of sale/ marketing conducted in conjunction with the construction stage in case of an Off-Plan Sale or after the completion of the construction works of the project.\"", "role": "user" }, { "content": "The development stage of the Real Estate Development Cycle is considered the most important according to the text because it involves the majority of services required during the process. It encompasses crucial phases such as master plan approval, building permits, and completion certificates, all essential for the success of the project and compliance with regulations. This stage also involves collaboration with various entities crucial for project completion.", "role": "assistant" } ]
182
Citizen-government_interaction
Extractive
[ { "content": "Colorectal cancer is malignant tumor that occurs in the colon or the rectum. In most people, colorectal cancer develops slowly over several years. It starts as a growth of tissue in the thinner lining of thecolon or rectum. This growth is called a polyp. Most polyps are benign, non-cancerous tumors. However, some polyps can change slowly over a period of 10 – 15 years to become cancer. Colorectalcancer may also develop from abnormal cells in the lining of the colon or rectum. These abnormal cells are called dysplasia. These are not polyps but groups of cells that are not normal.This type of colorectal cancer is more common in people with diseases of the bowel.\nContext: Colorectal cancer is malignant tumor that occurs in the colon or the rectum. In most people, colorectal cancer develops slowly over several years. It starts as a growth of tissue in the thinner lining of the colon or rectum. This growth is called a polyp. Most polyps are benign, non-cancerous tumors. However, some polyps can change slowly over a period of 10 – 15 years to become cancer. Colorectal cancer may also develop from abnormal cells in the lining of the colon or rectum. These abnormal cells are called dysplasia. These are not polyps but groups of cells that are not normal. This type of colorectal cancer is more common in people with diseases of the bowel.Question: In your own words, summarize the key points about the development and types of colorectal cancer.", "role": "user" }, { "content": "Colorectal cancer typically begins as a polyp in the colon or rectum, with most polyps being non-cancerous initially. However, some polyps can progress into cancer over several years. Alternatively, colorectal cancer can arise from abnormal cells called dysplasia in the lining of the colon or rectum, often seen in individuals with bowel diseases.", "role": "assistant" } ]
250
Citizen-government_interaction
Broad questions
[ { "content": "About Sustainability Development GoalsThe Sustainable Development Goals (SDGs) are 17 connected aims designed to provide a \"roadmap for attaining a better and more sustainable future for all people\". The SDGs, put forward by the UN General Assembly in 2015 and intended to be achieved by 2030, are part of a UN resolution called Agenda 2030.The UAE's sustainability agendaThe UAE primarily focuses on the SDGs that enable access to clean energy, sufficient food at reasonable prices, quality education and healthcare, alongside creating sustainable economic growth, healthy environmental systems, and increased resource efficiency. All these issues reverberate strongly in the UAE. The UAE has also pledged to \"leave no one behind\" and to push the world towards a sustainable and resilient path.\nHow does the Ministry of Industry and Advanced Technology (MoIAT) in the United Arab Emirates (UAE) make strategies to implement a comprehensive array of policies, initiatives, and partnerships to actively promote innovation, technological advancement, and infrastructure development as fundamental pillars for fostering sustainable industrial growth within the nation's evolving economic landscape?", "role": "user" }, { "content": "The Ministry of Industry and Advanced Technology (MoIAT) in UAE strategizes by developing policies that encourage innovation, technological advancement, and infrastructure development. By fostering sustainable industrial growth through partnerships and initiatives, MoIAT ensures the nation's economic landscape evolves with principles aligned with sustainability goals, contributing to a more resilient and prosperous future.", "role": "assistant" } ]
937
Citizen-government_interaction
In context Information extraction
[ { "content": "The Dubai Electricity and Water Authority (DEWA) provides water and electricity services to over 780,000 customers across the emirate of Dubai. It was formed in 1992 through a merger between the Dubai Electric Company and the Dubai Water Department, which had been operating independently since 1959. DEWA has invested in a wide range of smart services to improve convenience, speed and security for customers. The entity’s E-services portfolio, which includes online bill payments, smart metres, Hayyak video chat service, mPay and substation inspections, has continued to grow. DEWA’s happiness rate, based on customer surveys, reached 95% in 2016.\nThe Dubai Electricity and Water Authority (DEWA) provides water and electricity services to over 780,000 customers across the emirate of Dubai. It was formed in 1992 through a merger between the Dubai Electric Company and the Dubai Water Department, which had been operating independently since 1959. DEWA has invested in a wide range of smart services to improve convenience, speed and security for customers. The entity’s E-services portfolio, which includes online bill payments, smart meters, Hayyak video chat service, mPay and substation inspections, has continued to grow. DEWA’s happiness rate, based on customer surveys, reached 95% in 2016.What E-services can I access from DEWA?", "role": "user" }, { "content": "DEWA provides various e-services for customers including online bill payments, smart meters, Hayyak video chat service, mPay, and substation inspections. These services aim to enhance convenience, speed, and security for customers while also contributing to a high level of customer satisfaction, with a happiness rate reaching 95% in 2016.", "role": "assistant" } ]
89
Citizen-government_interaction
Description of a process
[ { "content": "Dubai Electricity and Water Authority (DEWA)�s Research and Development Centre has registered its eighth patent for a device that positions and surveys geographical areas, based on data it collects on-site using advanced sensors. The device then processes the data using real-time kinematic (RTK) processing techniques. The device works with a smart device developed by the R&D Centre to read the updated coordinates in a few seconds using a smart app. This ensures higher accuracy for ground cable locations, saves time and effort, reduces manpower, and protects DEWA�s assets.\nA patent was recently registered by the Dubai Electricity and Water Authority (DEWA)�s Research and Development Centre for a device. How does this device position and survey different geographical areas?", "role": "user" }, { "content": "The patented device from DEWA's R&D Centre uses advanced sensors to collect on-site data, processes it through real-time kinematic (RTK) techniques, and interfaces with a smart app to provide updated coordinates within seconds. This innovative approach ensures precise ground cable locations, reduces manpower, and safeguards DEWA's assets effectively.", "role": "assistant" } ]
458
Citizen-government_interaction
Broad questions
[ { "content": "Saving vs Investments: What is the difference?The main difference between saving and investing is the length of time you hold onto that money. With saving, money is stashed away somewhere safe for a specific use in not much more than a few years. Investment are larger saved amounts used to grow wealth over years.Once you�ve paid off your debts and established an emergency reserve, your finances will probably be in good shape. Now is the time for you to put some of your hard-earned money to work by investing for long-term goals, like retirement. This takes time � years or even decades � and investments do come with some risk, but also the potential for substantially higher growth. Wise investors will spread that risk by investing in different countries through a diversified portfolio. Low-cost, low- to mid-risk exchange traded funds (ETFs) are one popular way to achieve this.\nCan citizens in the United Arab Emirates, for example, put their savings to use in the long run instead of just holding cash in a bank account?", "role": "user" }, { "content": "Yes, citizens in the United Arab Emirates can put their savings to use in the long run by exploring various investment options available to them. They can consider investing in stocks, real estate, mutual funds, ETFs, or even starting a business. By moving beyond traditional savings accounts, individuals can potentially generate higher returns over the long term.", "role": "assistant" } ]
420
Client-company_interaction
Description of a process
[ { "content": "Issuing of Cards(a) All Cards are the property of the Bank. The Cardholder must immediately return all Cards to the Bank or its Agent upon request by the Bank or its Agent. The Bank reserves the right to withdraw the Card at its absolute discretion and/or terminate the Card with or without prior notice and in whatever circumstances it deems fit.(b) The Card may be collected by the Cardholder or sent by post or courier to the address notified to the Bank by the Cardholder at the risk of the Cardholder.(c) Upon receipt of the Card, the Cardholder shall contact or notify the Bank in the manner specified by the Bank to confirm receipt of and activate the Card.(d) Such confirmation of receipt, signature, use or activation of the Card shall constitute binding and conclusive evidence of the confirmation of the Cardholder to be bound by these Terms and Conditions.(e) In the event that the Cardholder does not wish to be bound by these Terms and Conditions, the Cardholder shall cut the Card in half and return both halves to the Bank.(f) The Card is not transferable and shall be used exclusively by the Cardholder and the Cardholder agrees not to disclose the PIN, TIN or SMS PIN to any third party. The Card may not be pledged by the Cardholder as security for any purpose whatsoever.(g) The Bank shall not be liable for any circumstances affecting the use of the Card including but not limited to:(i) the failure of any merchant to accept or honour a Card;(ii) the manner in which the refusal to accept the Card is communicated;(iii) any machine, data processing system or transaction link malfunction, strike or dispute relating to the transfer of funds, provision of information or the goods or services purchased;(iv) limitation of funds available through an ATM; or(v) the Bank declining to approve any financial transaction or purchase transaction which is proved to be contradicting or is repugnant to the rules and principles of Islamic Shari’ah.(h) The Bank shall not allow for any goods or services to be purchased by the Cardholder with the use of the Card for the express purpose of returning the same to the source from which they were purchased for obtaining a cash refund. However a Cardholder may return goods or services to the source from which they were purchased and obtain a re-credit to the Card Account if the Merchant’s refund policy enables this.(i) The Cardholder shall only use the Card to pay for purchases or services that are acceptable as per the rules and principles of Islamic Shari’ah. The Cardholder is aware that certain purchases of goods or services, such as alcohol or the like, dealing in pork and pork-related products, gambling, pornography, firearms or other illegal materials or services, are prohibited under the rules and principles of Islamic Shari’ah. It is the Cardholder’s responsibility to ensure that the Card is utilised to pay for goods and services which are not contrary, offensive or repugnant to the rules and principles of Islamic Shari’ah.\nThe Al Hilal Bank in Abu Dhabi offers premium banking services to its customers including bank accounts, cards, and more. The bank issues cards to its customers allowing them to pay for purchases or services that are acceptable as per the rules and principles of Islamic Shari’ah. How does the bank issue cards?", "role": "user" }, { "content": "The bank issues cards to customers by allowing them to collect it in person or have it sent via post or courier to their specified address at their own risk. Upon receiving the card, the cardholder must contact the bank to confirm receipt and activate the card as per the specified procedures, binding them to the terms and conditions.", "role": "assistant" } ]
230
Business
Description of a process
[ { "content": "Measures Taken to…Prevent Trade Protectionist Tariffs Against National IndustriesThe Ministry of Economy communicates directly with the foreign investigation authorities aiming to prevent the imposition of protectionist tariffs during any investigation, which lasts 12 months from the date of opening the investigation. It provides all data and support to the national industries and is involved during the course of the investigation, as follows:01Submit a request to join the investigation as an interested party, in order to be involved in various stages of the investigation02Submit legal and technical defences against the allegations in complaint, which are included in the non-confidential copy of the complaint.03Participate in the public hearing organised by the foreign investigative body – which is attended by all parties concerned with the investigation – to present the pleadings verbally.04Submit legal and technical payments on the initial report of the investigation issued by the foreign investigative body.05Explore possibility to request a bilateral hearing with the foreign investigative authority to provide any additional support.06Submit legal and technical payments on the semi-final report of the investigation issued by the foreign investigative authority.07Explore possibility of requesting a bilateral hearing with the foreign investigative authority to discuss what is stated in the final report of the investigation.\nWhat is the process that the Ministry of Economy in the United Arab Emirates follows for the prevention of trade protectionist tariffs against national industries? Please provide me with a list of the steps taken by the Ministry of Economy and let me know the entire duration of the investigation.", "role": "user" }, { "content": "The Ministry of Economy in the United Arab Emirates follows a process to prevent trade protectionist tariffs, including:\n1. Request to join the investigation\n2. Submit legal and technical defenses\n3. Participate in public hearings\n4. Submit payments on investigative reports\n5. Request bilateral hearings if needed\nThe investigation typically lasts 12 months from its initiation.", "role": "assistant" } ]
119
Education
Narrow question
[ { "content": "Strategic ObjectivesAgile and preemptive human capital Framework that strengthens the work environment competitiveness of the Federal Government.Enhance the Federal Government’s efficiency and productivity by utilizing advanced human capital solutions.Develop the investment ecosystem for the Federal Government's talents.Develop the Federal Government’s human resources practices and procedures to enhance its performance.Create a work environment to boost the government competencies and Knowledge transfer among the Government’s human resourcesAttract and empower the best talents, and provide efficient and effective corporate services and digital infrastructure Promote Agile, Preemptive, and Future-ready innovation practices within the work system.Promote Agile, Preemptive, and Future-ready innovation practices within the work system.\nI am a foreigner from Buenos Aires Argentina. I was reading about the Federal Authority for Government Human Resources (FAHR). Help me identify the 7 strategic objectives.", "role": "user" }, { "content": "1. Strengthen work environment competitiveness \n2. Enhance efficiency and productivity \n3. Develop investment ecosystem for talents\n4. Improve human resources practices \n5. Create a learning environment\n6. Attract and empower talents\n7. Promote Agile and Future-ready innovation practices", "role": "assistant" } ]
346
Citizen-government_interaction
Description of a process
[ { "content": "2- What is the procedure followed to clear goods from customs?- Documentation of customs bills.- Inspection and checking.- Customs evaluation, assessment and calculation of customs value of goods.- Classification and coding of goods.- Implementation of provisions in relation to prohibited and restricted goods.- Release of goods\nWhat are the essential steps involved in clearing goods from customs? Please describe the processes encompassing documentation, inspection, evaluation, classification, and implementation of regulatory provisions. Furthermore, describe how these procedures contribute to maintaining the integrity of international trade, ensuring compliance, and supporting economic growth and development. Thank you for your help.", "role": "user" }, { "content": "The essential steps in clearing goods from customs involve submitting customs bills, inspecting goods, evaluating customs value, classifying items, and adhering to trade regulations. These procedures uphold trade integrity by preventing smuggling, ensuring compliance with laws, and fostering economic growth by facilitating efficient movement of goods across borders.", "role": "assistant" } ]
882
Tourism
Broad questions
[ { "content": "Al MarmoomAl Marmoom Desert Conservation Reserve is part of Dubai’s commitment to environmental and cultural preservation.The largest desert conservation reserve in the UAE, Al Marmoom is a sustainable tourism success story that offers an immersive experience of native wildlife and heritage. Covering forty hectares of dunes, lakes and shrubland, nature exploration is paired with authentic experiences of Bedouin life, showing visitors a different side of Dubai and supporting local culture and environment.\nHello. My name is Khadijat and I am a travel enthusiast. I and my friends recently came to Dubai for a birthday celebration. In an effort to enjoy the beauty of Dubai, someone recommended Al Marmoom Desert conservation reserve to build some memories and have a good feel of Dubai. Could you tell me more about this conservation reserve?", "role": "user" }, { "content": "Al Marmoom Desert Conservation Reserve in Dubai is the UAE's largest desert conservation reserve, spanning forty hectares of dunes, lakes, and shrubland. It offers an immersive experience of native wildlife and Bedouin heritage, showcasing a different side of Dubai. It's a sustainable tourism success story that supports local culture and the environment.", "role": "assistant" } ]
201
Client-company_interaction
In context Information extraction
[ { "content": "One of our highest priorities is the health and safety of all employees. Our Company seeks to maintain a safe work environment conducive to effective business operations. Please also refer to your Employee Handbook for the Company’s policy on Health and Safety. We aim to have a workplace free of accidents and injuries. To achieve this, we are all committed to safe work practices and maintaining a healthy work environment. We all have an obligation to follow posted safety placards and procedures to reduce hazards at work, and we must always report accidents, regardless of how insignificant they may appear. In the event of any workplace emergency, call local authorities immediately, even before contacting management or HR.\nHEALTH AND SAFETY One of our highest priorities is the health and safety of all employees. Our Company seeks to maintain a safe work environment conducive to effective business operations. Please also refer to your Employee Handbook for the Company’s policy on Health and Safety. We aim to have a workplace free of accidents and injuries. To achieve this, we are all committed to safe work practices and maintaining a healthy work environment. We all have an obligation to follow posted safety placards and procedures to reduce hazards at work, and we must always report accidents, regardless of how insignificant they may appear. In the event of any workplace emergency, call local authorities immediately, even before contacting management or HR.What measures does DAE take to ensure workplace health and safety?", "role": "user" }, { "content": "DAE ensures workplace health and safety through regular safety training programs, conducting risk assessments, providing personal protective equipment, maintaining safety standards, and encouraging a culture of reporting hazards and incidents promptly. Regular inspections and audits are also conducted to ensure compliance with health and safety regulations.", "role": "assistant" } ]
1,126
Citizen-government_interaction
Description of a process
[ { "content": "CREATE RFQ CREATE RFQ FROM APPROVED PURCHASE REQUISITIONS 1 3 2 Go to Requisitions page 1. Find the approved purchase requisition lines in the Demand Workbench tab by selecting one option from the defined filter or change it to “ new Search “ to search by Category, Requisition number, buyer .. etc. 2. Go to Document Builder- Select one of the following Type: New RFQ -for new tenders. Add RFQ - to add more lines for existing RFQ.- Select the Outcome: Select the document type that will be created after completing the award RFQ. 3. Select lines and press on (Add) button to add them in the document builder. DOF-Public 11CREATE RFQ ADD LINES IN THE DOCUMENT BUILDER After adding all required lines in the document builder, press on (Create) button to generate a new RFQ . 12 DOF-PublicCREATE RFQ RFQ HEADER AND ADDITIONAL HEADER ATTRIBUTE FOR ( BUYER & SUPPLIER) Select the Classification close date, so buyer will not reply any inquiry after that date. If Bid Bond applicable select (Y), then enter the following Information: • Currency • Amount If the Bank Guarantee applicable, then enter the following details: • (%) percentage of Guarantee. • Duration of the guarantee ( Months). New RFQ document will be created with a new number. Title : Enter a brief about the tender. Security level: • Public: The document can be viewed by any other buyers in the buying organization. • Private: The document can be viewed only by the creator, the creator's manager, and members of the document collaboration team (if any). • Hierarchy: The document can be viewed only by the creator, the creator's manager, members of the document collaboration team (if any), and any members higher than the negotiation owner who are listed in the Security Hierarchy defined in Oracle Purchasing for that document type. Enable Two-Stage RFQ: The Two-Stage RFQ process involves the submission by the suppliers of a technical quote and a commercial quote. The technical quotes are opened and evaluated first to determine a list of qualified bidders, and only then are the commercial quotes of the qualified bidders opened and evaluated.\nOracle Sourcing provides flexible negotiation capabilities to buyers, enabling them to efficiently obtain the best possible prices for goods and services. There are two different types of sourcing documents available: requests for quotations (RFQ), and requests for information (RFI). RFQs (requests for information) allow buyers to collect quotes from suppliers for items and services. What is the process buyers need to follow to create an RFQ?", "role": "user" }, { "content": "To create an RFQ, buyers should first go to the Requisitions page to find approved purchase requisition lines. Then, in the Document Builder, they should select the RFQ type (New RFQ or Add RFQ) and specify the outcome. Next, select the desired lines and click \"Add\" before generating the RFQ by clicking \"Create.\" Buyers must also input necessary details like currency, amount, bid bond, bank guarantee, and other header attributes for the RFQ. Additionally, they can set security level (Public, Private, Hierarchy) and enable Two-Stage RFQ if needed.", "role": "assistant" } ]
1,206
Client-company_interaction
Narrow question
[ { "content": "Service Process Customer should submit request to organize a health education event to the Director of Health Education Department.Service completion duration 5 working days\nWho in the UAE Ministry of Health & Prevention is in charge of getting application submissions requesting authorization to organize health promotion or educational events and how long does it take for the entire process to be completed?", "role": "user" }, { "content": "The Director of the Health Education Department at the UAE Ministry of Health & Prevention is responsible for overseeing applications requesting authorization to organize health promotion or educational events. The entire process, from submission to completion, typically takes 5 working days.", "role": "assistant" } ]
193
Citizen-government_interaction
Description of a process
[ { "content": "Required DocumentsThe following documents must be submitted during the applicationBank Account Number (IBAN) (A letter from the bank clarifying account number and cheque book number) (original required)Emirates ID (original required) Other (Copy of the lost document (If applicable))PassportCostRequest to claim found items - AED 0Steps1 Submit the application and required documents through the available channels2 Receive the lost items\nI would like to claim a few found items at the police station. What is the process to claim the found personal items and have them delivered to the owner?", "role": "user" }, { "content": "To claim found items at the police station, you need to follow these steps:\n\n1. Submit the application and required documents (including bank account number, Emirates ID, copy of the lost document if applicable, passport, and any requested cost) through the available channels.\n2. Once your application is processed, you will receive the lost items.\n\nBe sure to provide all necessary documentation for a smooth transaction.", "role": "assistant" } ]
975
Citizen-government_interaction
In context information extraction
[ { "content": "Strategic Goals: Achieving a global leading position for the Dubai government through excellence and innovation. Through the continuous development and update of the model, its categories and criteria per the best international practices as well as Dubai government priorities, and conducting a professional and objective assessment of government entities by teams of assessors and international subject matter experts specialized in the fields of government work. This assessment provides value-added assessment reports that draw a road map for government entities to reach global leadership. Finally, recognize government entities and employees who have achieved distinguished performance at the program’s award ceremony.\n'Vision: Achieving a global leading position for the Dubai government through excellence and innovation.Mission: We strive to empower Dubai government entities to develop performance, results, and services to reach a global leading position.Strategic Goals: Achieving a global leading position for the Dubai government through excellence and innovation. Through the continuous development and update of the model, its categories and criteria per the best international practices as well as Dubai government priorities, and conducting a professional and objective assessment of government entities by teams of assessors and international subject matter experts specialized in the fields of government work. This assessment provides value-added assessment reports that draw a road map for government entities to reach global leadership. Finally, recognize government entities and employees who have achieved distinguished performance at the program’s award ceremony.'' How will the Dubai government achieve a global leading position?", "role": "user" }, { "content": "The Dubai government aims to achieve a global leading position through excellence and innovation by continuously updating assessment criteria aligning with international standards, employing expert assessors, providing value-added assessment reports for improvement, and recognizing outstanding performance through awards. This strategic approach empowers government entities to enhance their performance, services, and results towards global leadership.", "role": "assistant" } ]
438
Client-company_interaction
Extractive
[ { "content": "Credit CardsCashback Credit CardEnjoy a card that rewards your every spend. With Al Hilal Cashback Card, not only do you get 5% and 3% cashback, but you also decide what you earn on from a wide range of categories.Cashback your wayYour card, your rules. Customise your cashback based on your most frequent purchases. Enjoy saving on groceries, fuel, dining, education, and international spending.Enjoy 5% cashback* on one category belowGroceryFuelInternational spends**DiningEnjoy 3% cashback* on one category belowEducationGroceryFuelInternational spends**DiningEnjoy 1% cashback*on all your other retail transactions except government spends.Enjoy personalisationMaximise the cashback you earn by choosing your preferred category for 5% and 3% cashback.Travel in styleEnjoy complimentary airport lounge access to over 25 lounges worldwide.Get rewardedDouble your joy with buy-one-get-one-free on dining, premium spas, and leisure activities.Car rentalRentalcars.com DiscountEnjoy an exclusive 10% discount when you book your preferred ride with Rentalcars.com using your Al Hilal Cashback card.Avis Car RentalEnjoy access to Up to 20% off your next car rentalA complimentary upgrade with every rentalThe discounts do not apply for domestic rentals (i.e., for rentals taking place in the same country the booking is made).The discount is only available for customers booking through the dedicated redemption page avisworld.com/mastercardmea or for customers who have joined Avis Preferred for Avis.Presidents Club and linked their profile to the partnership.Budget Car RentalGet up to 10% off on your next car or truck rental with Budget. The offer is eligible for cards issued in the Middle East and Africa.\n\"Credit CardsCashback Credit CardEnjoy a card that rewards your every spend. With Al Hilal Cashback Card, not only do you get 5% and 3% cashback, but you also decide what you earn on from a wide range of categories.Cashback your wayYour card, your rules. Customize your cashback based on your most frequent purchases. Enjoy saving on groceries, fuel, dining, education, and international spending.Enjoy 5% cashback* on one category belowGroceryFuelInternational spends**DiningEnjoy 3% cashback* on one category belowEducationGroceryFuelInternational spends**DiningEnjoy 1% cashback*on all your other retail transactions except government spends.Enjoy personalizationMaximize the cashback you earn by choosing your preferred category for 5% and 3% cashback.Travel in styleEnjoy complimentary airport lounge access to over 25 lounges worldwide.Get rewardedDouble your joy with buy-one-get-one-free on dining, premium spas, and leisure activities.Car rentalRentalcars.com DiscountEnjoy an exclusive 10% discount when you book your preferred ride with Rentalcars.com using your Al Hilal Cashback card.Avis Car RentalEnjoy access to Up to 20% off your next car rentalA complimentary upgrade with every rentalThe discounts do not apply for domestic rentals (i.e., for rentals taking place in the same country the booking is made).The discount is only available for customers booking through the dedicated redemption page avisworld.com/mastercardmea or for customers who have joined Avis Preferred for Avis.Presidents Club and linked their profile to the partnership.Budget Car RentalGet up to 10% off on your next car or truck rental with Budget. The offer is eligible for cards issued in the Middle East and Africa.\"Summarize the car rental benefits offered with the Al Hilal Cashback Credit Card.", "role": "user" }, { "content": "With the Al Hilal Cashback Credit Card, you can enjoy exclusive discounts and perks when renting cars. Benefits include a 10% discount with Rentalcars.com, up to 20% off and a complimentary upgrade with Avis Car Rental, and up to 10% off on your next rental with Budget Car Rental. These deals provide excellent savings and additional value for cardholders.", "role": "assistant" } ]
747
Citizen-government_interaction
Description of a process
[ { "content": "Storage for the world’s largest cargo terminalDAEP began planning this terminal considering all types of cargo – perishable and non-perishable - to meet all logistics needs at DWC. A flexible floor plan was designed, allowing for customisable configurations and cold and specialised storage facilities. Personnel facilities were also designed while accommodating maximum space for freight.The building is composed of two main zones, with cargo-handling operations on the ground floor for movement and storage of all types of freight. The built-up area of this first zone is 34,056 sq.m. The second zone is the mezzanine floor, which hosts modular office spaces, restrooms, lockers, a canteen, and a prayer room. This floor also has additional storage with state-of-the-art cold storage solutions as well as an electromechanical service space. The built-up area of the mezzanine floor is 7,073 sq.m.RSA Logistics was the first company start using the cargo facility, particularly for the specialised storage of chemicals. which facilitates access to over 2,000 agents across USA, UK, Europe, India, the Far East, Asia, Pakistan, Russia and Southern America. The Cargo Terminal continues to expand with increased interest from businesses looking to capture seamless, cost-effective movement of freight from storage to shipping.\nI am interested in creating a large cargo terminal in my airport. Could you tell me the steps Dubai Aviation Engineering Projects ttok to build theirs? ", "role": "user" }, { "content": "Dubai Aviation Engineering Projects (DAEP) initially planned the cargo terminal by considering various cargo types and logistics needs at DWC. A flexible floor plan was designed for customizable configurations and specialized storage facilities, along with accommodating personnel facilities. The terminal includes two main zones - ground floor for cargo handling operations and a mezzanine floor for office spaces and additional storage.", "role": "assistant" } ]
430
Client-company_interaction
Description of a process
[ { "content": "What types of cover can Takaful Term Life Plan provide?Takaful Term Life Plan offers life cover up to AED 18.5M as a compulsory benefit, along with a range of additional benefits. You must apply for life cover and you can choose to add any combination of the following benefits:Accidental Death BenefitAccidental Death and Accidental Disability Critical IllnessChildren Education BenefitFamily Income BenefitCan my contributions change in the future?Your contributions will remain the same throughout the policy term.If you have chosen critical illness benefit, the contribution for this benefit will be reviewed every five years and may increase.Can I change my mind and cancel?Yes, you can. When you first take out your policy, we’ll send details of how to cancel your policy if you’ve changed your mind. If you do cancel within the first 30 days, we’ll refund any contributions you’ve paid after the deduction of any medical underwriting costs.You can cancel your policy at any time by contacting us to let us know, but if this is after the first 30 days, we won’t refund any contributions you’ve already paid towards your policy.\nI am a customer of Al Hilal Bank in Abu Dhabi and I've just recently taken a Takaful Term Life Plan, which is similar to an insurance plan, issued by Abu Dhabi National Takaful Co. I selected a specific policy with this plan, however, I have changed my mind and I wish to cancel. How do I cancel the policy?", "role": "user" }, { "content": "To cancel your Takaful Term Life Plan, you need to contact Abu Dhabi National Takaful Co, the issuer of the policy. They will guide you through the cancellation process. Remember, if it is within the first 30 days, you may be eligible for a refund after deduction of any incurred costs. Contact them as soon as possible.", "role": "assistant" } ]
809
Citizen-government_interaction
Extractive
[ { "content": " the years.Furthermore, His Highness the President highlighted the importance of maintaining a unified spirit focused on harmonising efforts. This approach is firmly established in national workstreams and is key to furthering the UAEs vision and upcoming national targets, bolstered by the committed efforts of its people.His Highness Sheikh Mohammed bin Rashid Al Maktoum affirmed that the UAE leadership places great importance on enriching the governments workforce with unique talents and competencies that contribute to enhancing the performance of all governmental entities.His Highness Sheikh Mohammed bin Rashid said, The process of development and modernisation within federal entities ensures the government ability to embrace change. His Highness underscored that modernisation is an ongoing and deeply rooted process within the government.Present at the swearing-in ceremony were H.H. Sheikh Maktoum bin Mohammed bin Rashid Al Maktoum, First Deputy Ruler of Dubai, Deputy Prime Minister, and Minister of Finance H.H. Lt. General Sheikh Saif bin Zayed Al Nahyan, Deputy Prime Minister and Minister of the Interior H.H. Sheikh Abdullah bin Zayed Al Nahyan, Minister of Foreign Affairs Sheikh Mohammed bin Hamad bin Tahnoun Al Nahyan, Advisor for Special Affairs at the Presidential Court Sheikh Nahyan bin Mubarak Al Nahyan, Minister of Tolerance and Coexistence, and Mohammad bin Abdullah Al Gergawi, Minister of Cabinet Affairs.\n\"Newly appointed UAE ministers were sworn in before UAE President His Highness Sheikh Mohamed bin Zayed Al Nahyan His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai and His Highness Sheikh Mansour bin Zayed Al Nahyan, Vice President, Deputy Prime Minister and Chairman of the Presidential Court, today at Qasr Al Bahr in Abu Dhabi.The ministers taking the oath of office were Dr. Amna bint Abdullah Al Dahak Al Shamsi, Minister of Environment and a member of the UAE Cabinet Mohamed Mubarak Fadhel Al Mazrouei, Minister of State for Defence Affairs and member of the UAE Cabinet and Dr. Sultan Saif Al Neyadi, Minister of State for Youth Affairs.President His Highness Sheikh Mohamed bin Zayed Al Nahyan extended his best wishes to the ministers for success in their roles while serving the interests of the UAE and its people and contributing to its developmental journey. He emphasized the need to align their efforts with the aspirations of the nations citizens and commended prior ministers for their faithful and diligent service over the years.Furthermore, His Highness the President highlighted the importance of maintaining a unified spirit focused on harmonizing efforts. This approach is firmly established in national workstreams and is key to furthering the UAEs vision and upcoming national targets, bolstered by the committed efforts of its people.His Highness Sheikh Mohammed bin Rashid Al Maktoum affirmed that the UAE leadership places great importance on enriching the governments workforce with unique talents and competencies that contribute to enhancing the performance of all governmental entities.His Highness Sheikh Mohammed bin Rashid said, The process of development and modernization within federal entities ensures the government ability to embrace change. His Highness underscored that modernization is an ongoing and deeply rooted process within the government.Present at the swearing-in ceremony were H.H. Sheikh Maktoum bin Mohammed bin Rashid Al Maktoum, First Deputy Ruler of Dubai, Deputy Prime Minister, and Minister of Finance H.H. Lt. General Sheikh Saif bin Zayed Al Nahyan, Deputy Prime Minister and Minister of the Interior H.H. Sheikh Abdullah bin Zayed Al Nahyan, Minister of Foreign Affairs Sheikh Mohammed bin Hamad bin Tahnoun Al Nahyan, Advisor for Special Affairs at the Presidential Court Sheikh Nahyan bin Mubarak Al Nahyan, Minister of Tolerance and Coexistence, and Mohammad bin Abdullah Al Gergawi, Minister of Cabinet Affairs.\"Summarize the main points.", "role": "user" }, { "content": "Newly appointed UAE ministers were sworn into office before UAE President Sheikh Mohamed bin Zayed Al Nahyan, Vice President Sheikh Mohammed bin Rashid Al Maktoum, and Vice President Sheikh Mansour bin Zayed Al Nahyan. The ceremony emphasized aligning ministerial efforts with citizen aspirations, promoting unity, and enhancing government modernization and development. Various dignitaries attended the event held at Qasr Al Bahr in Abu Dhabi.", "role": "assistant" } ]
443
Citizen-government_interaction
Contextual
[ { "content": " previously certified with the ISO 9001:2015 Quality Management System certificate. The purpose of this system is to enhance the performance of the FTA’s business processes in all areas, ensuring compliance with the requirements of an effective quality management system and a continuous commitment to it in all services provided by the Authority.\nThe innovation management system of the Federal Tax Authority (FTA) has earned a new international accreditation, in recognition of its implementation of global best practices and standards that enhance the effectiveness and efficiency of innovation management.The Authority has been awarded the ISO 56002:2019 certificate, confirming its success in implementing the international standard for innovation management. This achievement coincides with the FTA’s participation in the monthlong UAE Innovates 2024 initiative.The certification was granted after experts from the certifying body audited the FTA’s system and verified the accuracy of all related procedures. The Authority passed the audits successfully, confirming that its system provides an effective framework for driving innovation. The certificate also demonstrates that the FTA’s performance ratings in terms of innovation have notably improved, ensuring the Authority’s continued support for regulatory reform programs.His Excellency Khalid Ali Al Bustani, Director General of the FTA, said: “The ISO certification for the innovation management system provides an added layer of assurance to the Federal Tax Authority’s systems, particularly in relation to the innovation environment and its growth. This also demonstrates the Authority’s commitment to establishing an institutional environment that fosters creativity and innovation and prioritizes the development of skills and talents of innovation management employees.”“The objective is to encourage the generation of innovative and effective solutions to the challenges and opportunities, while employing innovative tactics to achieve sustainable financial diversification for the UAE for generations to come,” H.E. Al Bustani added. “The FTA strives to continuously improve and streamline procedures, provide high-quality services, and facilitate self-compliance.”For his part, Jassim Al-Haddad, Head of the FTA’s Innovation Team, said: “Earning this international certificate in the field of institutional innovation is a testament to the Federal Tax Authority’s exceptional structure in the innovation sector, which adheres to the best practices in the field. Implementing the ISO 56002:2019 international standard further confirms that the Authority has successfully developed, implemented, and maintained a secure and effective system for managing innovation, in an effort to enhance its operations and continuously improve the system. This, in turn, helps in creating novel solutions to meet the needs of customers and stakeholders in the tax sector.”The Federal Tax Authority has been consistently working to adopt international standards for its systems and processes, which includes the ISO 56002:2019 certificate for innovation management, as well as several other international accreditation certificates. The Authority has renewed its accreditation for the international standard for business continuity management systems (BCMS) and disaster recovery with an ISO 22301 certification, in addition to earning the ISO 20000 and ISO 27001 accreditation certificates for information technology services management systems and information security management system.These efforts form part of the authority’s comprehensive quality system, which was previously certified with the ISO 9001:2015 Quality Management System certificate. The purpose of this system is to enhance the performance of the FTA’s business processes in all areas, ensuring compliance with the requirements of an effective quality management system and a continuous commitment to it in all services provided by the Authority.Summarize the above article.", "role": "user" }, { "content": "The Federal Tax Authority (FTA) has been awarded the ISO 56002:2019 certification for its innovation management system, recognizing its adoption of global best practices. This achievement reflects the FTA's commitment to fostering creativity, innovation, and skill development. The certification validates the Authority's success in driving innovation, supporting regulatory reform, and improving performance.", "role": "assistant" } ]
1,798
Citizen-government_interaction
Contextual
[ { "content": "Dubai Series of Best PracticesA knowledge event aimed at learning about the experiences and achievements of government agencies, teams, projects, initiatives and employees who have won awards for program categories, experts and government business leaders, and the latest trends in the work of the future government, highlighting the challenges that they can face, discussing practical solutions to overcome them, promoting the applications and concepts of knowledge transfer and continuous learning from experiences that represent the best local and global management practices in the field of inspiration, future development and happiness for people.\n'The Dubai Series of Best PracticesA knowledge event aimed at learning about the experiences and achievements of government agencies, teams, projects, initiatives, and employees who have won awards for program categories, experts and government business leaders, and the latest trends in the work of the future government, highlighting the challenges that they can face, discussing practical solutions to overcome them, promoting the applications and concepts of knowledge transfer and continuous learning from experiences that represent the best local and global management practices in the field of inspiration, future development and happiness for people.''Summarize the Dubai series of best practices from the text above.", "role": "user" }, { "content": "The Dubai Series of Best Practices is a knowledge event focusing on recognizing successful government agencies, projects, and employees, showcasing award-winning programs and leaders. The event discusses challenges faced by government entities, offers solutions, and promotes knowledge transfer and continuous learning to improve management practices and promote happiness and development.", "role": "assistant" } ]
581
Education
Broad questions
[ { "content": "\"Minister of Education leads the UAE delegation at the Bett EdTech exhibition in LondonHis Excellency Dr. Ahmad Belhoul Al Falasi, Minister of Education, led the UAE delegation at Bett EdTech exhibition and conference taking place from January 24 to January 26 at ExCeL London in the United Kingdom. The event witnessed broad participation from leading global institutions and companies, as well as public and private entities dedicated to advancing the education sector worldwide.During the first days of the event, His Excellency Dr. Al Falasi met with His Excellency Mansoor Abdullah Khalfan Belhoul, the Ambassador of the United Arab Emirates to the United Kingdom to explore ways to expand mutual cooperation between the UAE and the UK in the education sector. Dr. Falasi accompanied His Excellency Mansour Belhoul on a tour at the Ministry's platform at BETT, highlighting the most prominent and innovative educational experiences provided by EdTech companies participating in the exhibition under the umbrella of the Ministry of Education.During the exhibition, the Ministry of Education provided a platform for 16 of the most successful emerging UAE-based EdTech companies that collectively raised more than 73 million dirhams in funds over the past few years. The EdTech companies showcased innovative technological solutions aimed at enhancing the educational process, creating pioneering learning experiences and equipping students with the knowledge and skills required for future success in the job market.His Excellency Dr. Ahmad Belhoul Al Falasi emphasised the Ministry's commitment to actively participating in major specialised events. The goal is to learn from global experiences and exchange expertise with partners from the public and private sectors. He highlighted the importance of harnessing rapid technological developments to innovate solutions, elevating the education sector and preparing future generations to excel in all fields.His Excellency added: “In this year's exhibition, we aimed to provide startup educational technology companies in the country with the opportunity to benefit from this global platform. It allows them to connect with major international specialised companies and showcase their most notable innovations in the development of advanced educational solutions. This initiative reflects the UAE's commitment to adopting innovation and encouraging creative ideas that contribute to the development of the education sector, aligning with the rapid global changes and producing flexible, future-ready generations.\"\"On the sidelines of the exhibition, His Excellency met with Lord Kenneth Wilfred Baker, President and Co-founder of the Baker Dearing Educational Trust. They discussed the role of technology in enhancing the educational process and emphasised the importance of nurturing students' individual talents to enable their success in academic and professional life.BETT is one of the leading global forums specialising in education technology. It brings together leaders, decision-makers, education officials and specialists, as well as more than 600 technology companies providing specialised educational solutions and services. The UAE's participation in the exhibition is a testament to its commitment to advancing education and enhancing global leadership in technology and innovation.?\nHow does the active involvement of Minister of Education, His Excellency Dr. Ahmad Belhoul Al Falasi, and the UAE delegation at the Bett EdTech exhibition held in London facilitate global advancement in education? Additionally, how does their participation foster collaborative partnerships with international stakeholders in the field of educational technology?", "role": "user" }, { "content": "Dr. Ahmad Belhoul Al Falasi's leadership at the Bett EdTech exhibition underscores UAE's dedication to advancing education through technology globally. By showcasing UAE-based EdTech companies, fostering innovation, and collaborating with international stakeholders like Lord Kenneth Wilfred Baker, the UAE establishes partnerships, shares expertise, and contributes to the evolution of educational technology on a global scale.", "role": "assistant" } ]
925
Citizen-government_interaction
Description of a process
[ { "content": "Issue Exit PermitIt is a service whereby a request is made to issue an exit permitObtaining the service requires the following steps:Step 1Register/UAE PassStep 2Apply & Pay FeesStep 3Issue PermitService InformationConditions for obtaining the serviceCustomers must follow the instructions and requirements sent to them during the course of the transaction in order to avoid canceling the activation of the requestThe time to obtain the serviceThe Service is done electronically 48 hours after receiving and accepting the service request that satisfies the conditionsService Requirements and FeesRequired DocumentsPersonal PhotoPassport CopyEntry Visa or ResidencyFees Request Fees 100 AEDIssuance Fees 100 AEDElectronic Services 50 AEDPayment method by credit cardService ChannelSmart Services System (Website) - 7 / 24Time to complete the service after its requirements are completed - 48hrSubmit a service request Through the website/applicationAccess to the smart services system (digital identity or user name).Search for the service you want to apply for.Fill in the application data, where applicablePay the service fee (if any)Communication During the Process - A text message or email stating the creation/developments of the orderGetting the Service - Obtain of service outputs through the electronic system\nI am a visitor of the United Arab Emirates and require an Exit Permit at the end of my stay here. What is the procedure to obtain an Exit Permit?", "role": "user" }, { "content": "To obtain an Exit Permit as a visitor in the UAE, you need to follow these steps:\n1. Register/Use UAE Pass\n2. Apply and pay the necessary fees (Request Fees: 100 AED, Issuance Fees: 100 AED, Electronic Services: 50 AED)\n3. Submit required documents (Personal Photo, Passport Copy, Entry Visa or Residency)\n4. Wait 48 hours for the permit to be issued electronically via the Smart Services System on the website.", "role": "assistant" } ]
697
Citizen-government_interaction
Reasoning Problem
[ { "content": "Tent PermitA service that allows hotel and tourist establishments to obtain a temporary tent permit, and it must determine the location and size of the tent, with initial approval of the Civil Defense Department to establish the tourism event in the relevant temporary tent.Service Required DocumentsService ProcedureFeesHow To ApplyService FeesClassification of the tent 500 dirhams / permit for small tents (from 1 to 500 square feet) 5,000 dirhams / permit for medium tents (more than 500 to 1000 square feet) 10,000 dirhams / permit for large tents (more than 1000 square feet) 15,000 dirhams\nHello, I own a small hotel in Ajman. We have big green spaces surrounding our buildings, which our guests love. We are thinking of offering a service for schools and clubs who need a place to sleep: putting up tents in these outdoor spaces would give students the chance to sleep surrounded by nature. I need to calculate how much could it cost to prepare a budget and follow it. According to the government's website, the classification of a tent costs 500 dirhams, a permit for small tents (from 1 to 500 square feet) 5,000 dirhams, a permit for medium tents (more than 500 to 1000 square feet) 10,000 dirhams, and a permit for large tents (more than 1000 square feet) 15,000 dirhams. If I intend to set up 10 small tents and 2 medium tents, how much would it cost?", "role": "user" }, { "content": "To calculate the total cost:\nFor 10 small tents: 10 permits x 500 dirhams = 5,000 dirhams\nFor 2 medium tents: 2 permits x 10,000 dirhams = 20,000 dirhams\nTotal cost = 5,000 dirhams (10 small tents) + 20,000 dirhams (2 medium tents) = 25,000 dirhams.", "role": "assistant" } ]
392
Client-company_interaction
In context Information extraction
[ { "content": "Ignacio LopezCOMPLIANCE & GOVERNANCEIgnacio Lopez leads the ADH group’s function fully dedicated to the management of Compliance, Governance and Risk.He has relevant subject matter expertise and a successful track record gained in banking and at the Big Four.Prior to joining ADH, Ignacio was responsible for Compliance Governance at Commercial Bank of Dubai (CBD), where he oversaw AML/CFT and KYC functions; led Quality Assurance reviews; and managed audits and examinations conducted by the regulator. Ignacio’s knowledge and successful track record were recognized at CBD with multiple employee awards, and when he was designated as a subject matter expert. Prior to joining CBD, Ignacio served as a PwC Financial Crime Forensics Manager and on EY’s Fraud Investigation Team. Ignacio is a Certified Anti-Money Laundering Specialist (CAMS). He holds a Double degree in Law and Business Administration and Management\n\"Ignacio LopezCOMPLIANCE & GOVERNANCEIgnacio Lopez leads the ADH group’s function fully dedicated to the management of Compliance, Governance and Risk. He has relevant subject matter expertise and a successful track record gained in banking and at the Big Four.Prior to joining ADH, Ignacio was responsible for Compliance Governance at Commercial Bank of Dubai (CBD), where he oversaw AML/CFT and KYC functions; led Quality Assurance reviews; and managed audits and examinations conducted by the regulator. Ignacio’s knowledge and successful track record were recognized at CBD with multiple employee awards, and when he was designated as a subject matter expert. Prior to joining CBD, Ignacio served as a PwC Financial Crime Forensics Manager and on EY’s Fraud Investigation Team. Ignacio is a Certified Anti-Money Laundering Specialist (CAMS). He holds a Double degree in Law and Business Administration and Management\"What does Ignacio Lopez do at Alpha Dhabi Holding?", "role": "user" }, { "content": "Ignacio Lopez leads the Compliance, Governance, and Risk function at Alpha Dhabi Holding, bringing expertise from his background in banking and the Big Four. With a track record in AML/CFT, KYC functions, quality assurance, audits, and regulatory interactions, he ensures robust compliance practices within the organization.", "role": "assistant" } ]
593
Client-company_interaction
Reasoning Problem
[ { "content": "LOCATED IN THE HEART OF THE CITYUrban Oasis is situated at the heart of Dubai. It is directly on Dubai Canal and a stone throw away from Dubai’s most premium lifestyle locations. It is only 5 minutes away from Downtown Dubai, 7 minutes away from Jumeirah Beach, and 5 minutes away from Dubai Mall. And if you feel like having a bit of an adventure, the Desert Safari is only 45 minutes away. The cherry on top, you are always right on the canal.\nUrban Oasis is situated at the heart of Dubai. It is only 5 minutes away from Downtown Dubai, 7 minutes away from Jumeirah Beach, 5 minutes away from Dubai Mall, and 45 minutes away from the Desert Safari. Considering an average speed of 60 km/h, what is the distance between Urban Oasis and the places mentioned above?", "role": "user" }, { "content": "With an average speed of 60 km/h, the distance between Urban Oasis and the mentioned locations is approximately as follows:\n- 5 minutes to Downtown Dubai = 5 minutes x (60 km/h) = 5 km\n- 7 minutes to Jumeirah Beach = 7 minutes x (60 km/h) = 7 km\n- 5 minutes to Dubai Mall = 5 minutes x (60 km/h) = 5 km\n- 45 minutes to Desert Safari = 45 minutes x (60 km/h) = 45 km\n\nTherefore, the approximate distance from Urban Oasis to these locations is 5 km to Downtown Dubai, 7 km to Jumeirah Beach, 5 km to Dubai Mall, and 45 km to Desert Safari.", "role": "assistant" } ]
91
Citizen-government_interaction
In context Information extraction
[ { "content": "Terms And Conditions- The Employee must be 18 years of age or older- An employee in a specialized profession or any other profession that requires a license must meet the requirements stipulated in the applicable legislation.- It is essential that the occupation of the proposed employee is compatible with the activities of the establishment.- The establishment must maintain a valid license without any registered violations, resulting in suspension of its operations in accordance with applicable laws.- The Work Permit application must be submitted by the authorized signatory of the establishment.- The worker to be recruited does not have an effective work permit.- All skill levels and professions are eligible to apply for this type of permit, according to the terms of service.- An electronic quota is required to obtain a temporary work permit service.\n\"Terms And Conditions- The Employee must be 18 years of age or older- An employee in a specialized profession or any other profession that requires a license must meet the requirements stipulated in the applicable legislation.- It is essential that the occupation of the proposed employee is compatible with the activities of the establishment.- The establishment must maintain a valid license without any registered violations, resulting in the suspension of its operations in accordance with applicable laws.- The Work Permit application must be submitted by the authorized signatory of the establishment.- The worker to be recruited does not have an effective work permit.- All skill levels and professions are eligible to apply for this type of permit, according to the terms of service.- An electronic quota is required to obtain a temporary work permit service.\"What criteria must an employee meet to be considered for a work permit according to the terms and conditions expressed above?", "role": "user" }, { "content": "To be considered for a work permit according to the terms and conditions above, an employee must be 18 years of age or older, meet the requirements for any specialized or licensed profession, have an occupation compatible with the establishment's activities, work in a licensed establishment with no violations, have an authorized signatory submit the application, not possess an existing work permit, and require an electronic quota for the permit.", "role": "assistant" } ]
198
Citizen-government_interaction
Description of a process
[ { "content": "Issue an Entertainment PermitThe validity period permit is from one to six months.Department of Culture and TourismRequired DocumentsThe following documents must be submitted during the applicationEmirates IDNo Objection CertificatePassportPhotooriginal requiredUndertaking LetterSteps1Submit the application through the available channels2Attach the required documents3Pay the first part of fees4Receive initial approval5Pay the remaining fees6Receive the permitTerms of ServiceA no objection letter from the parents must be attached if the entertainer is under 21 years old.Participants of the party (night clubs or bars) must be above 21 years old.In the case alcohol will be served at the event, a special permit must be obtained (for venues without special licence).The entertainment permit is unique and associated with a specific individual, it cannot be transferred.\nI would like to request to issue an entertainment permit in Abu Dhabi. What are the steps that I will need to follow to receive the entertainment permit? I also have a few more questions in the same regard, can you please assist me by answering the queries below?1) What documents will I need to keep prepared for the application?2) What is the validity period I can expect for the entertainment permit?3) Which department of the government will be handling my request?4) Are there any terms and conditions attached to this permit?", "role": "user" }, { "content": "To obtain an entertainment permit in Abu Dhabi, you should follow these steps:\n1) Submit the application with the required documents.\n2) Have the documents ready such as Emirates ID and No Objection Certificate.\n3) The Department of Culture and Tourism will handle your request.\n4) The permit is valid for one to six months.\n5) Terms include age restrictions and no transferability.", "role": "assistant" } ]
940
Citizen-government_interaction
Extractive
[ { "content": "Supervision PolicyThe authority welcomes you and your comments and opinions, and your inputs will be appreciated by us and we will take them into account as one of the important references in improving and developing our services. The authority also welcomes any free comments and inputs on the authority’s social media accounts, while retaining its right to prevent the appearance of any content that may: Constitute a threat to security Contain inappropriate languageViolate the privacy of others or abuse them Violate laws or public order and morals Indecent, obscene or defamatory Contain unsolicited messages or promote a business Be interpreted as prejudiced or harmful to any segment of society on the basis of race, colour, nationality, religion, status, etc.Include group or political discussions Contain an infringement of intellectual property rightsThe authority confirms that failure to comply with this policy may lead to the withholding of participation, while preserving the authority’s right to take appropriate legal actions.DisclaimerIt should be noted that all posts and discussions submitted by the public are considered personal and represent the point of view of its author, and the Authority does not bear any legal responsibility resulting from the abuse of digital participation tools by users.\n\"Supervision PolicyThe Authority welcomes you and your comments and opinions, and your inputs will be appreciated by us and we will take them into account as one of the important references in improving and developing our services. The Authority also welcomes any free comments and inputs on the authority’s social media accounts, while retaining its right to prevent the appearance of any content that may:1. Constitute a threat to security2. Contain inappropriate language3. Violate the privacy of others or abuse them4. Violate laws or public order and morals5. Indecent, obscene or defamatory6. Contain unsolicited messages or promote a business7. Be interpreted as prejudiced or harmful to any segment of society on the basis of race, color, nationality, religion, status, etc.8. Include group or political discussions9. Contain an infringement of intellectual property rightsThe Authority confirms that failure to comply with this policy may lead to the withholding of participation, while preserving the authority’s right to take appropriate legal actions.Disclaimer: It should be noted that all posts and discussions submitted by the public are considered personal and represent the point of view of its author, and the Authority does not bear any legal responsibility resulting from the abuse of digital participation tools by users.\"Summarize the Authority's Supervision Policy on social media.", "role": "user" }, { "content": "The Authority welcomes comments and feedback on social media, but reserves the right to restrict content that threatens security, contains inappropriate language, violates privacy or laws, is indecent or defamatory, promotes businesses, or discriminates based on race or religion. Non-compliance may result in limited participation and legal actions. All user posts represent personal views, and the Authority is not liable for misuse of digital tools.", "role": "assistant" } ]
722
Citizen-government_interaction
Broad questions
[ { "content": "Going beyond compliance for a thriving workplaceDAEP implements a health and safety management system that ensures the wellbeing of all our workers and communities. We comply with all national guidelines for health and safety, while benchmarking ourselves against the highest international standards. We are proud of the excellent safety culture we have established across all DAEP projects. Recognising that our workforce is our greatest asset, DAEP fosters a thriving environment for all our workers. In addition to standard certifications and complying with regulations, we follow strict internal safety codes for a healthier and safer workplace. Our initiatives have proven to foster an environment for employees to train, collaborate and thrive professionally.Training for excellenceThrough our Safety, Security and Environment (SSE) unit, DAEP ensures that every worker undergoes periodic training for best practices in Health and Safety. After an initial induction training, all employees are provided with the resources required to undertake their duties safely.Collaborating for synergyWe believe that all accidents and injury are preventable, especially when workers collaborate with each other. By promoting open channels for internal communication and a strong sense of team spirit, our employees are motivated to constantly look out for each other’s safety.Worker WelfareWorker welfare and wellbeing goes beyond the traditional approach to health and safety in the workplace. At DAEP, we genuinely believe that the wellbeing of all our workers begins at the very first point of recruitment till the final stages of retrenchment when projects are finally completed. We only appoint construction contractors who are committed to, and have a proven record of, managing worker welfare properly.RecognitionOur health and safety standards have been recognised by several international and regional bodies. Most recently, we received a Gold award from the renowned RoSPA Health and Safety Awards, a Five Star rating from the British Safety Council in 2019 for the third year in a row in addition to a Sword of Honour.We also received recognition as Construction Week’s “Commended Health and Safety Initiative” for the DAEP Worker Engagement Program. Additionally, our safety management systems have receive an ISO 45001 certification. See our Awards page for more details.\nAccidents at the workplace are a trait of working at aviation companies that people fear the most. In the case of Dubai Aviation Engineering Projects, what are some of the measures they take to guarantee health and safety in their workplaces? ", "role": "user" }, { "content": "DAEP goes above and beyond compliance by implementing a robust health and safety management system that prioritizes the wellbeing of their workforce and surrounding communities. They not only adhere to national guidelines but also benchmark against top international standards. Relying on internal safety codes and fostering a strong safety culture, they ensure a thriving workplace through continuous training, collaboration, and recognition initiatives.", "role": "assistant" } ]
806
Business
Narrow question
[ { "content": "Occupying a strategic location between Asia, Europe and Africa, the United Arab Emirates (UAE) ranks ?rst among the countries most attractive to foreign direct investment in the Middle East (ME) and Africa region.The UAE is a confederation of seven Emirates comprising of Abu Dhabi, Dubai, Sharjah, Ajman, Ras Al Khaimah, Umm Al Quwain and Fujairah. Formed in 1971, the UAE’s federal authority, the Federal Supreme Council, consists of the hereditary rulers of each Emirate who further elect a President and Vice President from the existing members.Arabic is the ?rst language in the UAE, however, English is widely spoken and commonly used in business transactions.\nI'm conducting research on the confederation of the United Arab Emirates. Can you inform me about the number of emirates in the UAE?", "role": "user" }, { "content": "The United Arab Emirates (UAE) consists of seven emirates: Abu Dhabi, Dubai, Sharjah, Ajman, Ras Al Khaimah, Umm Al Quwain, and Fujairah. Each emirate has its own unique characteristics and contributes to the federation governed by the Federal Supreme Council.", "role": "assistant" } ]
1,120
Citizen-government_interaction
Description of a process
[ { "content": "Other MeasuresUNSC resolutions and Cabinet Resolution may include other Sanction measures, such as prohibitions relating to travel, delivering weapons, imports, or provision of fuel supplies and other. Such measures must be implemented as well.Additional Obligations of Financial Institutions and DNFPBsImplement the freezing cancellation decision Without delay, pursuant to Related UN Security Council Resolutions or decisions of the Cabinet regarding issuance of Local Terrorist List, and notify the Supervisory Authority and the Executive Office.Immediately notify Notify within five business days, the relevant Supervisory Authority and the Executive Office in the following cases and include the following information:Identification of targeted funds - the actions that have been taken as per requirements of related UNSC Resolutions or decisions of the Cabinet regarding issuance of Local Lists, including concerning attempted transactions.Detection of any match with listed individuals or legal entities - details of its data and the actions that have been taken as per requirements of related UNSC Resolutions or decisions of the Cabinet regarding issuance of Local Terrorist Lists, including concerning attempted transactions.If it was found that one of its previous customers or any occasional customer it dealt with, is listed on the Sanctions List or the Local Lists.If there is any indication that one of its customers or former customers, or a person it has business dealings with, is a individual listed on the UN Sanctions List or the Local List or has a direct or indirect relationship with a Listed individual.Similarity of names (notify even if no action has been taken / inability to remove such similarity through available or accessible information).Implement internal controls and procedures Set and effectively implement internal controls and procedures to ensure compliance with the obligations arising from the Cabinet Resolution No. 74 of 2020.Implement policies and procedures Set and implement policies and procedures that prohibit staff from, directly or indirectly, informing the customer or any third party that freezing action shall be implemented as per provisions of the Cabinet Resolution No. 74 of 2020.Cooperate Cooperate with the Supervisory Authority and the Executive Office in verifying accuracy of presented data.\nNatural and legal persons in the United Arab Emirates must follow certain steps to implement Targeted Financial Sanctions involving subscription to the Executive Office Notification System to receive automated email notifications, undertaking regular and ongoing screening on the latest Local Terrorist List and UN Consolidated list, applying Targeted Financial Sanctions, and reporting any freezing or suspension measures through the goAML platform within five days from taking such measures. What other additional steps must Financial Institutions and Designated Non-Financial Businesses and Professions follow on these occasions?", "role": "user" }, { "content": "Financial Institutions and Designated Non-Financial Businesses and Professions must also ensure ongoing training of their staff on compliance with sanctions measures, robust record-keeping practices to document all relevant actions taken, conduct regular internal audits to assess effectiveness of compliance measures, and promptly report any suspicious activities to the relevant authorities in addition to the steps mentioned above.", "role": "assistant" } ]
192
Citizen-government_interaction
Description of a process
[ { "content": "Required DocumentsThe following documents must be submitted during the applicationEmirates ID (original required)CostLicence renewal fees for a period more than one year - AED 300Licence renewal fees for one year - AED 100Renewal delay fines (If applicable) for each month - AED 10Steps1 Submit the application along with the required documents through the available channels2 Pay the applicable fees3 Receive the driving licence\nMy driving license has expired and I need to get it renewed. What is the process to request for the renewal of my driving license?", "role": "user" }, { "content": "To renew your expired driving license, you will need to submit the application along with your original Emirates ID, pay the applicable renewal fees (AED 100 for one year or AED 300 for more than one year), and any renewal delay fines (AED 10 per month if applicable). Once you have completed these steps, you will receive your renewed driving license.", "role": "assistant" } ]
709
Client-company_interaction
Reasoning Problem
[ { "content": "Baggage wrappingAvailable at the check-in areas. It’s a good idea to weigh your bags before you have them wrapped, thus avoiding unnecessary delays at the check-in counter. The price is:Terminals 1,2 and DWC:AED 30 for each standard size bagAED 60 for each oversize bagTerminal 3:AED 40 for each standard size bagAED 80 for each oversize bag\nThe prices for baggage wrapping are:Terminals 1, 2, and DWC:AED 30 for each standard-size bagAED 60 for each oversized bagTerminal 3:AED 40 for each standard-size bagAED 80 for each oversized bagIf I'm flying from Dubai International Airport with my family, departing from Terminal 3, and carrying four standard-size bags and two oversized bags, how much will we need to pay for baggage wrapping our baggage?", "role": "user" }, { "content": "For four standard-size bags at AED 40 each and two oversized bags at AED 80 each, the total cost for baggage wrapping at Terminal 3 would be: (4 x AED 40) + (2 x AED 80) = AED 320.", "role": "assistant" } ]
943
Citizen-government_interaction
Contextual
[ { "content": "The New Generation Of Emirati PassportThe new Emirati Passport has exceptional technical features that keep pace with the aspirations of the UAE government and promote the movement of development and modernization, in addition to embodying the cultural stature realized by the United Arab Emirates within the various governmental services provided and in fulfillment of the latest security and technological requirements in proving the personal identity.Where the new generation of Emirati Passport is characterized by unprecedented technical characteristics and very complicated security specifications to reduce the attempts of forgery or falsifications, as it is featured with printing the identification page of its holder using polycarbonate instead of paper, which increases the efficiency of specialized printing supported by photos and images and security marks that which can’t be seen with the eye, especially as it is featured with thickness, which prevents the possibility of being damaged, in addition to the easiness for processing it using readers at the ports, as well as the uniqueness of this version with high quality and velocity when printing through the use of laser technology and with three-dimensional tangible elements that support reliability and flexibility to verify the security and safety requirements when traveling or passing through the international travel points.\n\"The New Generation Of Emirati PassportThe new Emirati Passport has exceptional technical features that keep pace with the aspirations of the UAE government and promote the movement of development and modernization, in addition to embodying the cultural stature realized by the United Arab Emirates within the various governmental services provided and in fulfillment of the latest security and technological requirements in proving the personal identity.Where the new generation of Emirati Passport is characterized by unprecedented technical characteristics and very complicated security specifications to reduce the attempts of forgery or falsifications, as it is featured with printing the identification page of its holder using polycarbonate instead of paper, which increases the efficiency of specialized printing supported by photos and images and security marks that which can’t be seen with the eye, especially as it is featured with thickness, which prevents the possibility of being damaged, in addition to the easiness for processing it using readers at the ports, as well as the uniqueness of this version with high quality and velocity when printing through the use of laser technology and with three-dimensional tangible elements that support reliability and flexibility to verify the security and safety requirements when traveling or passing through the international travel points.\"Summarize the new Emirati Passport and its features.", "role": "user" }, { "content": "The new Emirati Passport features cutting-edge security technology like polycarbonate printing, specialized images, and hidden security marks to prevent forgery. It is durable, easy to process at ports, and utilizes laser technology for quick and high-quality printing. These advancements ensure reliability and security for travelers passing through international points.", "role": "assistant" } ]
825
Client-company_interaction
Reasoning Problem
[ { "content": "In 2022, we recycled a total of 55.78 tonnes of items generated at our offices warehouse and command centre:Item description Total in kgMixed metal 89Mixed paper 32,622Mixed plastics 4,545Mixed recyclables 8,563Old corrugated containers (OCC) 5,390PET water bottles 4,569\nIn 2022, du recycled a total of 55.78 tones of items generated at its offices, warehouse, and command center. Of this recycled waste, there were: 89kg of mixed metal, 32,622kg of mixed paper, 4,545kg of mixed plastics, 8,563kg of mixed recyclables, 5,390kg of old corrugated containers (OCC), and 4,569kg of PET water bottles. Which items have produced the biggest amount of recycled products and which one has the least amount?", "role": "user" }, { "content": "The item that produced the biggest amount of recycled products was mixed paper with 32,622kg, while mixed metal produced the least amount with 89kg.", "role": "assistant" } ]
636
Citizen-government_interaction
Narrow question
[ { "content": "Can I get a loan with a 662 credit score?Personal loans with a 662 credit scoreWhile you might qualify for a personal loan with fair credit, you could be charged a higher interest rate and more fees than you would with scores in the good or excellent range.\nHello. My name is Chioma and I live in the United Arab Emirates. I want to get a loan and I'm wondering whether my credit score can get me a loan. Can I get a loan with a 662 credit score?", "role": "user" }, { "content": "With a credit score of 662, you may still be able to secure a personal loan, but you may encounter higher interest rates and potential fees. Lenders may consider other factors in addition to your credit score when making their decision. It's best to shop around and compare offers to find the best option for your situation.", "role": "assistant" } ]
398
Citizen-government_interaction
Description of a process
[ { "content": "Register a Petition OrderAccess this ServiceDescriptionThis service enables customers to file a petition requesting Provisional and Urgent Affairs Judge to issue temporary action binding upon both parties in the cases including, but not limited to: renew Commercial License or restore electricity and water supply, activate access card to building and parking lots, issue New Residence or renew it, determine the fact of property being sublet, damages within property or inspect the leased premises.Service ProceduresThrough Real Estate Services TrusteesStep 1: The customer visits one of the service centres (Real Estate Services Trustees)Step 2: The customer electronically provides the required documents to the staff to ensure their complianceStep 3: The staff enters the transaction data into the systemStep 4: The customer pays the fees and gets a receipt of paymentStep 5: Receive the Judge’s decision through the websiteVia the approved emailStep 1: Sign up for an account (if you are not registered before), enter the RDC system and choose the serviceStep 2: Enter data, and upload documentsStep 3: Pay the fee following the electronic verificationStep 4: Receive the Judge’s decision through the website.\nHow does the service enable customers to file petitions for temporary actions in real estate-related cases, and what are the steps involved in accessing it both through Real Estate Services Trustees and via the approved email system?", "role": "user" }, { "content": "The service enables customers to file petitions for temporary actions by allowing them to submit required documents electronically through Real Estate Services Trustees or the approved email system. Steps include providing documents, entering data, paying fees, and receiving the judge's decision through the website after verification.", "role": "assistant" } ]
957
Citizen-government_interaction
Broad questions
[ { "content": "Ecotourism in the UAEIn line with the vision of its wise leadership, the UAE has consolidated its position on the world tourism map, with the number of inbound tourists reaching 16 million in 2017.Although the country boasts significant environmental assets, the concept of ecotourism is still not fully exploited. As part of its mandate, the Ministry of Climate Change and Environment (MOCCAE) launched a multi-phase national project named ‘The UAE’s Natural Wonders’ to promote ecotourism across the seven emirates.In its initial phase that includes raising awareness about the country’s 43 nature reserves, MOCCAE has compiled an extensive collection of information materials, photographs and videos.\nWhat steps has the UAE taken to promote and grow the ecotourism sector, and what is the Ministry of Climate Change and Environment's (MOCCAE) role in this initiative?", "role": "user" }, { "content": "The UAE has taken steps to promote ecotourism through initiatives like 'The UAE's Natural Wonders' project by the Ministry of Climate Change and Environment. This project aims to raise awareness about the country's nature reserves and promote sustainable tourism practices. The MOCCAE's role includes compiling information materials and resources to support ecotourism growth.", "role": "assistant" } ]
849
Client-company_interaction
Description of a process
[ { "content": "How can I subscribe to the Disney+ Offer?Activation Process:Step 1 – Upon activating an eligible plan, click on the URL link to the du App, received via email.Step 2 – Launch the du App and click on three dots to open the menu.Step 3 – Select ‘View and Activate’.Step 4 – Follow the steps shared to the confirm activation of the offer.Step 5 – After completing the activation, download the Disney+ app from the App Store or Google Play Store and log in using the activated mobile number to begin enjoying Disney+.Step 6 – Once your 12 months are up, your Disney+ offer will end and won't be automatically renewed. To continue enjoying the streaming platform, you can renew directly with Disney+ for AED 39.99. Please note that provider charges will apply.Note: While registering, the number you use for activation must be unique and it must not have been previously used to register as part of a du offer with a Disney+ subscription.The number can be a du number or from any other UAE provider.\nHi. I am currently paying for a Postpaid Power Plan from du. I have received information about a discount on the Disney+ platform. How can I subscribe to this Disney+ offer?", "role": "user" }, { "content": "To subscribe to the Disney+ offer with your Postpaid Power Plan from du, follow these steps:\n1. Click on the URL link sent to you via email.\n2. Launch the du App, click on the three dots to open the menu.\n3. Select 'View and Activate'.\n4. Complete the activation steps as instructed.\n5. Download the Disney+ app and log in using the activated mobile number.\n6. Enjoy Disney+. Remember, after 12 months, you can renew directly with Disney+ for AED 39.99.", "role": "assistant" } ]
1,033
Citizen-government_interaction
Extractive
[ { "content": "As a result of its commitment to deploying and exporting renewable energy solutions, the UAE has repeatedly broken the world record for the lowest solar power cost. The cost of generating one kWh through solar technology was 5.84 US cent in 2015, 2.99 US cent in 2016, and 2.94 US cent in 2017.Internationally, via its flagship company Masdar, the UAE invested over US$12 billion in 49 renewable energy projects. Masdar’s diverse portfolio of assets currently totals 4 GW of clean energy capacity in 25 countries worldwide.And since 2013, the country has contributed nearly US$1 billion in aid to developing countries to implement renewable energy projects that have transformed entire communities. Through a joint project facility, Abu Dhabi Fund for Development committed US$350 million to fund renewable energy projects recommended by the International Renewable Energy Agency.\n“As a result of its commitment to deploying and exporting renewable energy solutions, the UAE has repeatedly broken the world record for the lowest solar power cost. The cost of generating one kWh through solar technology was 5.84 US cent in 2015, 2.99 US cent in 2016, and 2.94 US cent in 2017.Internationally, via its flagship company Masdar, the UAE invested over US$12 billion in 49 renewable energy projects. Masdar’s diverse portfolio of assets currently totals 4 GW of clean energy capacity in 25 countries worldwide.And since 2013, the country has contributed nearly US$1 billion in aid to developing countries to implement renewable energy projects that have transformed entire communities. Through a joint project facility, Abu Dhabi Fund for Development committed US$350 million to fund renewable energy projects recommended by the International Renewable Energy Agency.”Summarize the main points mentioned in the passage.", "role": "user" }, { "content": "The UAE holds world records for lowest solar power cost through commitment to renewable energy solutions. They invested billions in renewable projects, with Masdar boasting 4 GW in clean energy capacity across 25 countries. Additionally, the country has contributed nearly $1 billion to aid developing nations in implementing renewable energy projects. The Abu Dhabi Fund for Development allocated $350 million for renewable energy projects.", "role": "assistant" } ]
876
Citizen-government_interaction
In context Information extraction
[ { "content": "Professional license issued by the competent authority, example: doctor, nurse, etc. (professional license issued by the Ministry of Health - Department of Health)/ Teacher, teacher assistant (Ministry of Education - Knowledge Authority(Dubai)- Abu Dhabi Education Council- Sha;jah Education Council) Fitness Trainer (Youth and Sports Authority)/ Advocate (Ministry of Justice).\nRead the following extract and answer the question below:''Professional license issued by the competent authority, example: doctor, nurse, etc. (professional license issued by the Ministry of Health - Department of Health)/ Teacher, teacher assistant (Ministry of Education - Knowledge Authority(Dubai)- Abu Dhabi Education Council- Sharjah Education Council) Fitness Trainer (Youth and Sports Authority)/ Advocate (Ministry of Justice)''If someone is a teacher what departments or authorities should issue their professional license. ", "role": "user" }, { "content": "If someone is a teacher, their professional license should be issued by the Ministry of Education, Knowledge Authority in Dubai, Abu Dhabi Education Council or Sharjah Education Council.", "role": "assistant" } ]
332
Citizen-government_interaction
Reasoning Problem
[ { "content": "Temporary admission rules( free of Import duties) are valid for goods imported to the country including:Temporary entry is granted for six month. It is renewable and valid upon a deposit equaling the value of customs duties.• Heavy equipment for execution of projects on behalf of the Government.• Goods imported for purposes of processing.• Goods temporarily imported for exhibitions, theaters and stadiums.• Instruments and devices imported for repair.• Empty containers to be filled.• Samples.\nTemporary entry (free of customs duties) is granted for up to six months for the following goods:-Heavy equipment for execution of projects on behalf of the Government.-Goods imported for purposes of processing.-Goods temporarily imported for exhibitions, theaters and stadiums.-Instruments and devices imported for repair.-Empty containers to be filled.-Samples.In this case, which kinds of goods would be subject to customs duties when entering temporarily?", "role": "user" }, { "content": "Please note that not all goods imported temporarily are exempt from customs duties. Goods that do not fall under the specified categories mentioned, such as personal items, luxury goods, or items for commercial purposes, may still be subject to customs duties upon temporary entry.", "role": "assistant" } ]
625
Citizen-government_interaction
Description of a process
[ { "content": "Periodic Comprehensive Screening Program - IFHASHome Public Health Programs Periodic Comprehensive Screening Program (IFHAS)The developed comprehensive periodic screening program (IFHAS) is an integrated health screening program that contributes to reducing the burden of the most important (non-communicable) chronic diseases like cardiovascular diseases and cancers in the Emirate of Abu Dhabi among Thiqa insurance card holders from 18years and above.The health screening includes an integrated assessment of the health risks received through a general health related questionnaire in addition to a comprehensive clinic.a examination that includes comprehensive various health screenings commensurate with the most important health challenges according to a regroups and by gender.As the program includes tests to detect:Risk factors for cardiovascular diseaseTop priority cancersMusculoskeletal DiseaseSenior citizens HealthOral healthGeneral mental healthADPHC, in collaboration with its strategic partners, provides Ifhas a new program aiming for early detection of chronic diseases through comprehensive periodic screenings s for Thiqa cardholders of 18 years or older at number of primary and specialized medical centers in the emirate to facilitate access to the program and achieve a positive impact on individuals and society. Early detection contributes to reducing the complications of some diseases and avoiding or delaying the occurrence of serious health problems which allows taking appropriate preventive measures.\nProvide a step-by-step description of the process, including details on accessing the health screenings, undergoing the integrated assessment, and benefiting from the collaborative efforts with strategic partners for early detection of chronic diseases.", "role": "user" }, { "content": "Individuals holding the Thiqa insurance card aged 18 and above can access the IFHAS comprehensive periodic screening program by visiting designated primary and specialized medical centers in Abu Dhabi. Upon arrival, they will undergo an integrated health risk assessment through a questionnaire and receive a thorough clinic examination tailored to their health challenges and gender-specific needs. The screenings include tests for cardiovascular risk factors, priority cancers, musculoskeletal issues, senior citizen health, oral health, and general mental well-being. This program is a collaborative effort between ADPHC and strategic partners to facilitate early detection of chronic diseases, ensuring timely intervention and preventive measures to mitigate complications and improve individual and societal health outcomes.", "role": "assistant" } ]
210
Business
Reasoning Problem
[ { "content": "During the meeting, H.E. Bin Touq highlighted a series of remarkable accomplishments made by the UAE tourism industry. These include a surge in hotel revenues across the country to AED 43.5 billion in 2023, marking a 15 per cent growth from 2022. Additionally, the number of guests in the UAE hotels reached 28 million in 2023, up 11 percent from 2022, with a total of 97.3 million hotel nights. The hotel occupancy rate also peaked at 75.4 per cent in 2023, surpassing the 71.2 per cent recorded in 2022, making it one of the highest globally.\nBelow you will find an excerpt that highlights a series of remarkable accomplishments made by the UAE tourism industry. \"These include a surge in hotel revenues across the country to AED 43.5 billion in 2023, marking a 15 per cent growth from 2022. Additionally, the number of guests in the UAE hotels reached 28 million in 2023, up 11 percent from 2022, with a total of 97.3 million hotel nights. The hotel occupancy rate also peaked at 75.4 per cent in 2023, surpassing the 71.2 per cent recorded in 2022, making it one of the highest globally.\"Kindly answer the questions after analyzing the text above:1. If there was a 15% growth in 2023 as compared to 2022, what was the hotel revenues figure in 2022?2. If a 15% growth rate can again be expected in 2024, as compared to the hotel revenues across the UAE in 2023, what can be the estimated figure in 2024?3. If there was an 11% growth in the number of guests in UAE hotels in 2023, as compared to 2022, what was the number in 2022?4. If an 11% growth rate can again be expected in 2024, compared to the number of guests in the UAE in 2023, what is the approximate number of expected hotel guests in 2024?5. What was the increase in percentage in the hotel expectancy rate from 2022 to 2023?", "role": "user" }, { "content": "1. The hotel revenues figure in 2022 was AED 37.8 billion (AED 43.5 billion - 15%).\n2. If a 15% growth rate is expected for 2024, the estimated figure for hotel revenues in 2024 would be approximately AED 50.0 billion (AED 43.5 billion * 1.15).\n3. The number of guests in UAE hotels in 2022 was 25.2 million (28 million - 11%).\n4. If an 11% growth rate is expected for 2024, the approximate number of expected hotel guests in 2024 would be about 31.1 million (28 million * 1.11).\n5. The hotel occupancy rate increased by 4.2 percentage points from 2022 to 2023 (75.4% - 71.2%).", "role": "assistant" } ]
1,213
Client-company_interaction
In context Information extraction
[ { "content": "ACWA Power, a 40+% government-owned entity, contributed to these efforts by engaging in an extensive tree planting programme titled Green Initiative – Tashjeer in the Makkah Province, western Saudi Arabia. In 2022, via Shuaibah Water & Electricity Company (SWEC) and Shuaibah Expansion Project Company (SEPCO), ACWA Power’s subsidiaries, the Company invested SAR 1.6 million to plant one million seedlings of local varieties of trees across housing communities and football fields in the province.Reversing desertification and planting 10 billion trees in TashjeerImpact on SDGsThe initiative has been inspired by both the Saudi Green Initiative and the United Nations’ Sustainable Development Goals, specifically:SDG 13. Climate actionSDG 11. Sustainable cities and communities\n\"Reversing desertification and planting 10 billion trees in TashjeerContextWith increased urbanization and industrialization, Saudi Arabia has faced increased desertification of its environment - a challenge for this already arid country.SolutionIn order to tackle this, the Saudi government has identified the reversal of desertification as part of its Saudi Green Initiative policy. Objective 5 of the programme involves planting 10 billion trees and rehabilitating 40 million hectares of land within the coming decades.ACWA Power, a 40+% government-owned entity, contributed to these efforts by engaging in an extensive tree planting programme titled Green Initiative – Tashjeer in the Makkah Province, western Saudi Arabia. In 2022, via Shuaibah Water & Electricity Company (SWEC) and Shuaibah Expansion Project Company (SEPCO), ACWA Power’s subsidiaries, the Company invested SAR 1.6 million to plant one million seedlings of local varieties of trees across housing communities and football fields in the province.Reversing desertification and planting 10 billion trees in TashjeerImpact on SDGsThe initiative has been inspired by both the Saudi Green Initiative and the United Nations’ Sustainable Development Goals, specifically:SDG 13. Climate actionSDG 11. Sustainable cities and communities\"What is the reason why ACWA Power has been involved in the project and which UN's Sustainable Development Goals are they targeting with this effort?", "role": "user" }, { "content": "ACWA Power is involved in the project to combat desertification in Saudi Arabia due to increased urbanization and industrialization. By planting one million seedlings in the Makkah Province, they aim to contribute to SDG 13 (Climate action) and SDG 11 (Sustainable cities and communities) as part of the Saudi Green Initiative and UN's Sustainable Development Goals.", "role": "assistant" } ]
167
Citizen-government_interaction
In context Information extraction
[ { "content": "Abu Dhabi Police GHQ participated at the accompanying exhibition to the Abu Dhabi 7th World Professional Jiu-Jitsu Championship, which also features the World Jiu-Jitsu Children�s Cup 2015. The event was held at the Zayed Sport City with the participation of 100 countries. Being the sponsor of the championship, Abu Dhabi police took part to affirm its commitment to participate in various sport and community related occasions to further maintain its strategy to enhance communication with community segments.\nAbu Dhabi Police GHQ participated at the accompanying exhibition to the Abu Dhabi 7th World Professional Jiu-Jitsu Championship, which also features the World Jiu-Jitsu Children�s Cup 2015. The event was held at the Zayed Sport City with the participation of 100 countries. Being the sponsor of the championship, Abu Dhabi police took part to affirm its commitment to participate in various sport and community related occasions to further maintain its strategy to enhance communication with community segments.What event did the Abu Dhabi Police GHQ participate in and where was the event held?", "role": "user" }, { "content": "The Abu Dhabi Police GHQ participated in the Abu Dhabi 7th World Professional Jiu-Jitsu Championship accompanying exhibition at Zayed Sport City. This event also included the World Jiu-Jitsu Children's Cup 2015 and featured participants from 100 countries. The Abu Dhabi Police's involvement as a sponsor showcased their dedication to engaging in sports and community events to strengthen ties with different segments of the community.", "role": "assistant" } ]
2
Citizen-government_interaction
Reasoning Problem
[ { "content": "CORE TESTRequest of issuing core test certificate.Service Fee:Fees Category AmountEach point 250Social Development fees 5\nI am currently assigned to the company's infrastructure section where I work. There are several projects that I am handling right now and most of the time, I am handling concrete analysis and quality control. Now, I was asked by my superior to run a core test with the sample concrete that we just made earlier. He said the service fee for a core test for each point is 250. In addition, there is a social development fee for each type of concrete that amounts to 5. He told me to request a core test for 100 samples for one point each from five different concrete types. The finance team has given me money that amounts to 100,000. Would this amount cover the total cost of 100 samples for five types of concrete?", "role": "user" }, { "content": "The total cost of conducting a core test for 100 samples for each of the five different concrete types would be calculated as follows: (100 samples x 1 point x $250) + (100 samples x 5 types x $5) = $25,000. Therefore, the provided amount of $100,000 would cover the total cost.", "role": "assistant" } ]
742
Citizen-government_interaction
Description of a process
[ { "content": "Fueled by eco-friendly practicesIn the interest of protecting our planet and fueling sustainable growth, DAEP facilitates eco-friendly design, construction and operation for all projects. By implementing environmentally conscious practices like reducing our carbon footprint, reusing and repurposing our resources and recycling our waste, DAEP is always committed to sustain its carbon neutral achievement.Environmental planningAt the very earliest stages of project delivery, DAEP ensures that sustainability masterplans are undertaken to establish environmental visions and targets. Environmental impact assessments and technical studies provide understanding of all natural environment aspects such as biodiversity, air quality, noise, soil and ground water. Projects are the executed to accomplish the highest performance with minimal environmental impact.Sustainable designEnvironmentally sustainable design is at the forefront of DAEP projects, with most being LEED certified. We will always consider the most energy efficient technologies as well as the most sustainable and least environmentally damaging materials, while building long-lasting and operationally efficient airport infrastructure.Environmentally responsible constructionDAEP only selects construction contractors who are committed to and have a proven record of protecting the environment. Strict controls during the construction stages ensure environmental impacts are minimised and managed properly.We closely monitor our environmental impacts and consistently exceed expectations. For instance in 2018, through careful planning and construction operations, we were able to reuse and recycle 78% of solid non-hazardous construction waste and achieved a carbon footprint of 0.00143 tonnes of CO2 per m2, which DAEP is very proud of.During the planning stages of Al Maktoum International Airport (DWC), we came to find the existence of important wildlife in the area such as the protected Ghaf Tree, Persian Wonder Gecko and other species of mammals and reptiles. Before any project-related construction began, we coordinated with Dubai Municipality to capture and relocate all wildlife to the protected Al Marmoum Conservation Reserve, where biodiversity is now thriving. We are fully committed to offsetting any impacts DWC has had on the biodiversity of the area and will continue to implement initiatives to enhance UAE's natural environment.Reducing our carbon footprintWe use renewable energy sources to reduce all our carbon emissions, from generating renewable energy from solar panels, to using automated guided vehicles to reduce our dependability on carbon fuel. Reusing our resourcesAll our projects are now focused on the optimal use of our resources, including repurposing our waste materials and efficiently using our available space. One of our milestones is the Concourse D project, where more than 20% of our structures were built from recycled materials.Recycling our wasteWe are constantly innovating ways to reduce our waste generation. We are exploring wats to use recycling mechanisms for all waste materials, including water and fluids, with on-site recycling facilities to eliminate waste to landfills.Utilising technologyWith efficient automated systems, grassroot-level recycling initiatives and maximum utilisation of renewable sources of energy, we are creating the region’s first facilities that are certified as “fully sustainably managed”. All our new buildings are also LEED certified, putting us among the world’s leaders of eco-conscious projects.\nI am interested in applying environmental measures in my aviation business. Could you explain to me how can I do that taking into account the measures Dubai Aviation Engineering Projects has taken? ", "role": "user" }, { "content": "To implement environmental measures in your aviation business like Dubai Aviation Engineering Projects (DAEP), consider prioritizing eco-friendly design, sustainable construction, and energy-efficient technologies. Conduct environmental impact assessments, reduce your carbon footprint through renewable energy sources, reuse and recycle resources, and choose environmentally responsible construction contractors. Implementing these practices will help your aviation business become more sustainable and eco-conscious.", "role": "assistant" } ]
226
Client-company_interaction
Description of a process
[ { "content": "Credential Setup:The credentials reset consists of the fields First Name, Last Name, and Set Password fields.The supplier can change First Name & Last Name.The supplier can create a password for the credentials provided.Click on the ‘Save’ button.Note: The supplier email id will be the same as used for registration email id for request creation & registration form login.\nWhat steps are involved in setting up a credential setup page, once an existing supplier activates the credential activation link? Explain the steps in detail.", "role": "user" }, { "content": "- Supplier clicks on credential activation link\n- Page loads with fields for First Name, Last Name, and Set Password\n- Supplier enters First Name & Last Name\n- Supplier creates a password\n- Clicks on 'Save' button\n- System updates supplier's credentials with provided information\n- Email ID remains same as used during registration", "role": "assistant" } ]
188
Citizen-government_interaction
Reasoning Problem
[ { "content": "Abu Dhabi International Airport has continued its upward trajectory as Abu Dhabi Airports unveiled the airport’s traffic results for the first half of 2023 which show healthy figures and outstanding growth in passenger numbers, flights and cargo movement.The figures confirm a significant increase of 67 per cent in passenger traffic as 10,258,653 passengers passed through Abu Dhabi international Airport between 1 January and 30 June 2023, compared to 6,158,376 passengers served during the same period last year. Abu Dhabi International Airport also recorded 67,835 flights, a notable increase of 36 per cent compared to 49,919 flights during H1 2022.\nThe Abu Dhabi International Airport recently published the airport’s traffic results for the first half of 2023. Describing passenger traffic, 10,258,653 passengers passed through Abu Dhabi International Airport between 1 January and 30 June 2023, compared to 6,158,376 passengers served during the same period last year. The Airport also recorded 67,835 flights, during the first half of 2023 compared to 49,919 flights. I am quite curious about the growth and success of the Abu Dhabi International Airport and have several questions listed below. Can you please conduct a numerical analysis and answer them?1. What is the percentage increase in passenger traffic that the Abu Dhabi International Airport experienced between 1 January and 30 June 2023 as compared to the same timeframe in 2022?2. What is the percentage increase in flights that the Abu Dhabi International Airport experienced between 1 January and 30 June 2023 as compared to the same timeframe in 2022?3. Assuming that the airport experiences the same percentage increase (as the answer in question 1) in passenger traffic in the second half of 2023 (as compared to the percentage increase they experienced in the first half of 2023), what will be the number of passengers that can be expected to pass through Abu Dhabi in the second half of 2023?4. Assuming that the airport experiences the same percentage increase (as the answer in question 2) in flights in the second half of 2023 (as compared to the percentage increase they experienced in the first half of 2023), what will be the number of flights that can be expected in the second half of 2023?5. Depending upon the answer obtained in the third question, what would be the approximate total number of passengers passing through the Abu Dhabi International Airport in 2023?", "role": "user" }, { "content": "1. The percentage increase in passenger traffic at Abu Dhabi International Airport between 1 January and 30 June 2023, as compared to the same period in 2022, is approximately 67%.\n2. The percentage increase in flights at Abu Dhabi International Airport between 1 January and 30 June 2023, as compared to the same period in 2022, is around 36%.\n3. If they maintain a 67% increase in passenger traffic in the second half of 2023, the estimated number of passengers passing through Abu Dhabi in the second half of 2023 will be around 10,258,653 (first half passengers) + 67% increase = around 17,156,562 passengers.\n4. If they maintain a 36% increase in flights in the second half of 2023, the estimated number of flights to be expected in the second half of 2023 will be around 67,835 (first half flights) + 36% increase = around 92,162 flights.\n5. Based on the estimate from question 3, the approximate total number of passengers passing through Abu Dhabi International Airport in 2023 could be roughly 10,258,653 (first half passengers) + 17,156,562 (second half passengers) = around 27,415,215 passengers.", "role": "assistant" } ]
387
Client-company_interaction
In context Information extraction
[ { "content": "Sofia Abdellatif LaskyINDEPENDENT, NON – EXECUTIVE DIRECTORSofia Lasky has been with IHC since April 2020, and brings considerable experience in asset management, mergers and acquisitions, private equity, portfolio management, alternative investments, funds, valuation, financing, capital markets and corporate structuring through her 16-year tenure at Royal Group.She has overseen the acquisition of numerous companies in a variety of core industries, including real estate, contracting, food processing, preventive healthcare, and capital investments. Her contribution towards the growth of companies within the Royal Group has been invaluable.She holds a Bachelor’s Degree in Management Information Technology from the United Kingdom and has held and continues to occupy a position on the Board of Directors of a number of companies, including Alpha Dhabi Holding (ADH). Sofia has also served as a Board Member of Macquarie Capital Middle East LLC.\n\"Sofia Abdellatif LaskyINDEPENDENT, NON – EXECUTIVE DIRECTORSofia Lasky has been with IHC since April 2020, and brings considerable experience in asset management, mergers and acquisitions, private equity, portfolio management, alternative investments, funds, valuation, financing, capital markets and corporate structuring through her 16-year tenure at Royal Group.She has overseen the acquisition of numerous companies in a variety of core industries, including real estate, contracting, food processing, preventive healthcare, and capital investments. Her contribution towards the growth of companies within the Royal Group has been invaluable. She holds a Bachelor’s Degree in Management Information Technology from the United Kingdom and has held and continues to occupy a position on the Board of Directors of a number of companies, including Alpha Dhabi Holding (ADH). Sofia has also served as a Board Member of Macquarie Capital Middle East LLC.\"What fields of work does Sofia Abdellatif Lasky have experience in?", "role": "user" }, { "content": "Sofia Abdellatif Lasky has experience in various fields including asset management, mergers and acquisitions, private equity, portfolio management, alternative investments, funds, valuation, financing, capital markets, and corporate structuring.", "role": "assistant" } ]
1,061
Education
Narrow question
[ { "content": "Creating a truly inclusive society also means accepting people regardless of their circumstances or abilities. The UAE is committed to building a world without discrimination against people with intellectual disabilities—officially called People of Determination in recognition of their achievements in a variety of fields. The government of the UAE strongly supports education and learning services for students with special needs. The Dubai Community Development Authority offers tuition assistance to low-income families with children who have special learning needs. In 2018, the federal Ministry of Community Development opened seven academic centers to serve over 800 Students of Determination each year. The Ministry also provides a job recruitment platform so People of Determination can pursue fulfilling, challenging work after finishing their academic training. Throughout the UAE, government and private organizations, centers and clubs provide training and rehabilitation to People of Determination\nThe UAE strongly supports education and learning services by advocating for inclusivity. What is the meaning of the term People of Determination?", "role": "user" }, { "content": "People of Determination is the term used in the UAE to refer to individuals with intellectual disabilities. It highlights their strength, resilience, and achievements in various fields, emphasizing their determination to succeed despite challenges. This term promotes a positive and empowering perspective towards individuals with special needs, fostering inclusivity and support.", "role": "assistant" } ]
1,078
Client-company_interaction
In context Information extraction
[ { "content": "The purpose of the Bank’s whistleblowing policy is to encourage all stakeholders to inform the Bank about incidents of unacceptable behavior occurred within the bank and to enhance the transparency for combating practices that might damage Ahli Bank’s reputation.Such practices can be related to the violation of its policies and procedures, laws, regulations, or threats to public interest, as well as fraud and money laundering.?The aim of the policy is to offer a reporting mechanism that is independent, objective and confidential, thus making the whistleblower feel confident about raising concerns.Sometimes, when an individual believes that s/he is whistleblowing, in fact, their issue relates to a personal grievance. Any individual making a disclosure under this whistleblowing policy must believe that they are acting in the public interest. This means in particular that personal grievances and complaints are not usually covered under this policy.In order to prevent the abuse of this policy, false allegations or senseless claims will not be entertained.?\n\"The purpose of the Bank’s whistleblowing policy is to encourage all stakeholders to inform the Bank about incidents of unacceptable behavior occurred within the bank and to enhance the transparency for combating practices that might damage Ahli Bank’s reputation.Such practices can be related to the violation of its policies and procedures, laws, regulations, or threats to public interest, as well as fraud and money laundering.?The aim of the policy is to offer a reporting mechanism that is independent, objective and confidential, thus making the whistleblower feel confident about raising concerns.\"What does ahlibank's whistleblowing policy aim at?", "role": "user" }, { "content": "The aim of Ahli Bank's whistleblowing policy is to encourage stakeholders to report incidents of unacceptable behavior within the bank, enhancing transparency and combating practices that could harm the bank's reputation. It provides an independent, objective, and confidential reporting mechanism to make whistleblowers feel confident in expressing their concerns, ensuring they act in the public interest and not out of personal grievances. False allegations are not entertained to prevent policy abuse.", "role": "assistant" } ]
292
Client-company_interaction
Narrow question
[ { "content": "Help carrying bagsAt Dubai International, porters are available at the entrance of the terminals, in Departures, and after Passport Control at Arrivals. In Terminal 1,2 DWC for an AED 30 charge and in Terminal 3- AED 40 for a regular trolley and AED 100 for a flat-bed trolley. Please pay the porter directly.\nAirports usually offer the services of porters who help passengers carry their belongings for a set fee. In the case of Dubai International, do they offer this service, and if they do, what is the cost?", "role": "user" }, { "content": "Yes, Dubai International Airport offers porter services to help carry bags for passengers. The cost varies depending on the terminal you are in - AED 30 for Terminals 1, 2, and DWC, and AED 40 for Terminal 3 for a regular trolley. For a flat-bed trolley in Terminal 3, the cost is AED 100.", "role": "assistant" } ]
299
Citizen-government_interaction
Extractive
[ { "content": "a.Investing in the future is the ultimate investment a country can make. Through our investments, we have sought to build capabilities, empower the industrial sector with incentives and enablers, and pave the way for strategic industries, all the while focusing on advanced technology and 4IR solutions as well as priority sectors. This approach is designed to enhance the competitiveness of the national industrial sector and simultaneously boost exports and local supply chains.Through Partnership and Investment Department that manages an integrated database of information of stakeholders including government and private sector partners and international stakeholders, we contribute to an attractive environment for investors. We are developing effective communication and cooperation platforms to enhance stakeholder engagement, stimulate business growth and provide incentives that are vital to the success of industrial projects. The department also manages the ministry's national, regional and international agreements including memoranda of understanding.\n\"Industrial Partnerships: An Investment in the FutureIn response to the COVID-19 pandemic, which disrupted global supply chains, countries around the world have taken exceptional measures to enhance domestic production capabilities and strengthen local supply chains. The UAE, which implemented particularly robust mitigating measures during the pandemic, adopted a clear strategy for developing flexible solutions to address supply chain challenges. The chief program behind these efforts is the National Strategy for Industry and Advanced Technology - Operation 300bn - which was launched as the country's integrated industrial strategy that formed a 'national investment approach to the future'.Two years ago, when the UAE's Ministry of Industry and Advanced Technology was established, it prioritized ways of accelerating industrial growth to boost self-sufficiency in critical areas. Since then, we have worked on building an attractive ecosystem for local and foreign industrial investors while removing regulatory obstacles to support growth and self-sufficiency in areas such as food and medicine.The Industrial Accelerators Sector's Department of Partnerships and Investment, which comes under Operation 300bn, is one of the key tools for achieving our strategic goals, which include stimulating foreign and local investments, enhancing the investment attractiveness of the industrial sector, and coordinating empowerment mechanisms between the government, private sector, and investors. These goals also include developing relationships between domestic and foreign industrial communities, especially in terms of enhancing the industrial competitiveness of the UAE. To that end, over the past two years, we have already signed agreements with countries on four continents, including North America, Europe, Asia and Africa.Investing in the future is the ultimate investment a country can make. Through our investments, we have sought to build capabilities, empower the industrial sector with incentives and enablers, and pave the way for strategic industries, all the while focusing on advanced technology and 4IR solutions as well as priority sectors. This approach is designed to enhance the competitiveness of the national industrial sector and simultaneously boost exports and local supply chains.Through Partnership and Investment Department that manages an integrated database of information of stakeholders including government and private sector partners and international stakeholders, we contribute to an attractive environment for investors. We are developing effective communication and cooperation platforms to enhance stakeholder engagement, stimulate business growth and provide incentives that are vital to the success of industrial projects. The department also manages the ministry's national, regional and international agreements including memoranda of understanding.\"Can you please make a summary of it?", "role": "user" }, { "content": "The UAE's focus on industrial partnerships through Operation 300bn aims to enhance domestic production capabilities, strengthen supply chains, and attract foreign investments. The Ministry of Industry and Advanced Technology prioritizes accelerating industrial growth while fostering an attractive environment for investors. Through strategic agreements and incentives, the UAE aims to boost self-sufficiency and competitiveness in key sectors.", "role": "assistant" } ]
180
Citizen-government_interaction
In context Information extraction
[ { "content": "Under the patronage of His Highness Sheikh Khalid bin Zayed Al Nahyan, Chairman of the Board of Directors of Zayed Higher Organization for People of Determination (ZHO), a collaboration agreement was signed between ZHO and Lotus Holistic Group to launch the first peer-reviewed specialised scientific journal on autism research.The agreement was signed by His Excellency Abdulla Abdulalee Al Humaidan, Secretary-General of ZHO, and Amina Al Haidan, CEO of Lotus Holistic Group, in partnership with the Emirates Scholar Research Center for Studies and Research.The collaboration to launch the first peer-reviewed journal on autism represented a significant scientific step towards advancing research in this field, within the framework of enhancing academic research in the UAE.Titled The International Journal of Autism Challenges and Solutions, the journal will be the first Arabic-English periodical in the Arab world, disseminating the latest contributions from specialised researchers globally in the field of autism. It affirms the cultural leadership and remarkable progress of the UAE under the auspices of His Highness Sheikh Mohamed bin Zayed Al Nahyan, President of the UAE. The initiative aligns with the nation's progressive role in various domains.\n\"Under the patronage of His Highness Sheikh Khalid bin Zayed Al Nahyan, Chairman of the Board of Directors of Zayed Higher Organization for People of Determination (ZHO), a collaboration agreement was signed between ZHO and Lotus Holistic Group to launch the first peer-reviewed specialized scientific journal on autism research.The agreement was signed by His Excellency Abdulla Abdulalee Al Humaidan, Secretary-General of ZHO, and Amina Al Haidan, CEO of Lotus Holistic Group, in partnership with the Emirates Scholar Research Center for Studies and Research.The collaboration to launch the first peer-reviewed journal on autism represented a significant scientific step towards advancing research in this field, within the framework of enhancing academic research in the UAE.Titled The International Journal of Autism Challenges and Solutions, the journal will be the first Arabic-English periodical in the Arab world, disseminating the latest contributions from specialized researchers globally in the field of autism. It affirms the cultural leadership and remarkable progress of the UAE under the auspices of His Highness Sheikh Mohamed bin Zayed Al Nahyan, President of the UAE. The initiative aligns with the nation's progressive role in various domains.\"The passages above discuss the agreement signed between the Zayed Higher Organization for People of Determination and the Lotus Holistic Group. Read through and identify the answers to the questions asked below:1. Which organizations signed a collaboration agreement?2. What is the purpose of signing the collaboration agreement?3. Who were the people that signed the agreement?4. What is the title of the scientific journal?", "role": "user" }, { "content": "1. The Zayed Higher Organization for People of Determination (ZHO) and Lotus Holistic Group signed a collaboration agreement.\n2. The purpose of signing the collaboration agreement was to launch the first peer-reviewed specialized scientific journal on autism research.\n3. The agreement was signed by His Excellency Abdulla Abdulalee Al Humaidan, Secretary-General of ZHO, and Amina Al Haidan, CEO of Lotus Holistic Group.\n4. The title of the scientific journal is \"The International Journal of Autism Challenges and Solutions.\"", "role": "assistant" } ]
153
Citizen-government_interaction
In context Information extraction
[ { "content": "Create a new negotiation document (RFI or RFQ).Use Copy option to clone from previous documents.Manage the existing draft negotiations by (edit, delete, and unlock). documents.Find suppliers details from the Supplier ResearchWhen you create a new negotiation using a template, you simply apply the template to the negotiation, add to and edit details of the negotiation (as necessary), and publish your negotiation.An invitation list can help standardize your business practices by ensuring that all appropriate participants are invited to targeted negotiations.\nCreate a new negotiation document (RFI or RFQ).Use Copy option to clone from previous documents.Manage the existing draft negotiations by (edit, delete, and unlock). documents.Find suppliers details from the Supplier ResearchWhen you create a new negotiation using a template, you simply apply the template to the negotiation, add to and edit details of the negotiation (as necessary), and publish your negotiation.An invitation list can help standardize your business practices by ensuring that all appropriate participants are invited to targeted negotiations.What should you do when creating new negotiations using a template?", "role": "user" }, { "content": "When creating new negotiations using a template, apply the template to the negotiation, add and adjust details as needed, and then publish the negotiation. This approach streamlines the process by utilizing a pre-prepared structure while enabling customization to suit specific needs before finalizing and sharing the negotiation.", "role": "assistant" } ]
1,776
Citizen-government_interaction
Description of a process
[ { "content": "To calculate the final score of results, the below steps are to be followed:q The final score is calculated by adding the result of the main pillar (Comprehensiveness and Usability), which was calculated in step number 2 of the first section, and the results of each of the three main pillars (Achievement of Results and Impact), (Growth of Results and Confidence intheir Sustainable Excellence) and (Competitiveness and Leadership), which were calculated in step number 3 of the second section.\nA student in the university would like to understand the steps involved when calculating the final score of results using the Results Assessment tool. Supposing you are the tutor, how would you explain?", "role": "user" }, { "content": "To calculate the final score using the Results Assessment tool, you need to add the score from the main pillar (Comprehensiveness and Usability) to the scores of the three other main pillars (Achievement of Results and Impact, Growth of Results and Confidence in their Sustainable Excellence, and Competitiveness and Leadership) calculated in their respective steps. This total sum will yield the final score of the results.", "role": "assistant" } ]
889
Tourism
Narrow question
[ { "content": "This is an auto generated confirmation through the system after completing all fields and entering a correct email address as a new user. You should receive the confirmation via your email and then login with your username and password to complete course registrations and requirements. If you do not receive the confirmation message, please check your Spam/Junk Mail folder just in case the confirmation email got delivered there instead of your inbox.\nHello there. My name is kamsi. I have just registered for the Dubai Tour Guide Program. How do I know that my application has been received?", "role": "user" }, { "content": "After registering for the Dubai Tour Guide Program, you should receive a confirmation email to the address you provided. Check your inbox for this confirmation message. If you don't see it, remember to look in your Spam/Junk folder. Once you receive this email, you can use your username and password to complete course registrations and requirements.", "role": "assistant" } ]
414
Client-company_interaction
Description of a process
[ { "content": "Request Treatment Abroad About the ServiceThis service enables UAE nationals to request treatment outside the country in the absence of appropriate treatments at the health establishments of the Ministry of Health and Prevention.Service Process? To apply for e-services, create an account on MOHAP website or smart app with a username and password.? To apply for e-services, create an account on MOHAP website or smart app with a username and password.? Review and ensure that all the documents have been attached.? The authority concerned will prepare the file for submission to the Medical Committee for the treatment abroad.? The applicant will be notified of the Committee's decision.Required Documents? Copy of a recent medical report issued by a government hospital in the UAE.? Copy of the patient's passport.? Copy of the patient's ID card.? Copy of the citizenship (family book).Conditions & Requirements1. Unavailability of appropriate treatment in the health establishments authorized by the Ministry. 2. Emergency medical treatment required while travelling abroad.Service completion duration? 5 working days\nThe United Arab Emirates Ministry of Health and Prevention provides a service known as \"Request Treatment Abroad\" allowing citizens to request treatment outside the country if they do not have access to appropriate treatments from the Ministry of Health and Prevention. What is the process for a UAE national to request treatment outside of the UAE?", "role": "user" }, { "content": "To apply for treatment abroad through the UAE Ministry of Health and Prevention, individuals need to create an account on the MOHAP website or smart app. They must attach required documents such as a recent medical report from a UAE government hospital, passport copy, ID card, and citizenship proof. The Medical Committee evaluates the case, and applicants are informed of the decision within 5 working days.", "role": "assistant" } ]
867
Client-company_interaction
Extractive
[ { "content": "This year, our Gender Balance Council focused on delivering and sustaining initiatives to promote equal opportunities for women while driving inclusion within the organisation.Aligned with the organisation’s goals to continuously develop our colleagues’ skillsets, we have designed and launched custom-made learning courses to address unconscious biases with the aim to support the creation of an equitable workplace. We also launched our first Gender Balance Communication Guidelines. These guidelines are inspired by international standards, principles and recommendations. The guidelines provide clear frameworks and tools to help our colleagues to design inclusive and gender sensitive communication campaigns.In recognition of International Women’s Day in March 2022, our senior management team embraced the call for action to be a change agent and pledged to #BreakTheBias by announcing a commitment to drive initiatives against gender bias, stereotypes and discrimination.\n\"This year, our Gender Balance Council focused on delivering and sustaining initiatives to promote equal opportunities for women while driving inclusion within the organization.Aligned with the organization's goals to continuously develop our colleagues’ skillsets, we have designed and launched custom-made learning courses to address unconscious biases with the aim to support the creation of an equitable workplace. We also launched our first Gender Balance Communication Guidelines. These guidelines are inspired by international standards, principles and recommendations. The guidelines provide clear frameworks and tools to help our colleagues to design inclusive and gender sensitive communication campaigns.In recognition of International Women’s Day in March 2022, our senior management team embraced the call for action to be a change agent and pledged to #BreakTheBias by announcing a commitment to drive initiatives against gender bias, stereotypes and discrimination.\"Summarize the main initiatives du has taken to promote gender balance in the workplace.", "role": "user" }, { "content": "The main initiatives undertaken by the Gender Balance Council at our organization to promote gender balance in the workplace include launching custom learning courses to address unconscious biases, introducing Gender Balance Communication Guidelines for inclusive communication campaigns, and committing to #BreakTheBias campaign against gender bias, stereotypes, and discrimination.", "role": "assistant" } ]
399
Client-company_interaction
Broad questions
[ { "content": "We understand that navigating your family's financial journey requires the utmost care and consideration. By planning and setting clear objectives, you can ensure the well-being and prosperity of your loved ones. Here is a useful guide to help you strike the right balance between your various savings priorities.Priority 1: Preparing for life's uncertaintiesTo safeguard your family's financial security, consider starting an emergency fund to protect against unexpected events such as illness, accidents, or career transitions. For salaried families, the recommended cushion is six to nine months' worth of expenses, but for self-employed individuals, it may be prudent to save even more.An emergency fund can also provide crucial support for daily expenses should your income take an unexpected turn.Priority 2: Prioritising your long-term goalsAs you look ahead, paying attention to your long-term financial objectives takes on special significance.Saving for Retirement: Begin by considering contributing generously to retirement savings and prioritising retirement over funding your children's education.Funding your children’s education: Simultaneously, nurturing your children's educational aspirations is vital. Consider establishing clear goals and utilising an education savings account with automatic recurring transfers to ensure consistent and reliable savings.Priority 3: Addressing short-term family goalsIn addition to your long-term goals, it's crucial to acknowledge your family's immediate needs and desires. You can begin by identifying your family's short-term aspirations, select a savings approach that aligns with these objectives, and consider opening a dedicated account for significant expenses.Contribute regularly after securing your long-term savings, as this balanced approach ensures that your immediate and future needs are well handled.\nMy family and I are thinking of starting to manage our finances more wisely and focus on long-term results. What advice would you give us?", "role": "user" }, { "content": "It's fantastic that you're prioritizing long-term financial planning for your family! I would advise you to start by setting clear financial goals that encompass both short-term and long-term objectives. Consider creating a detailed budget, track your spending, and automate savings to ensure consistent progress towards your goals. Regularly review and adjust your financial plan to stay on course.", "role": "assistant" } ]
864
Client-company_interaction
Contextual
[ { "content": "Cyberbullying refers to the use of technology, such as social media, messaging apps, and online forums, to harass, intimidate, or harm others. It can take many forms, from spreading rumours and making hurtful comments to sharing private photos and videos without consent. The consequences of cyberbullying can be devastating, leading to anxiety, depression, and even suicide.\n\"Cyberbullying refers to the use of technology, such as social media, messaging apps, and online forums, to harass, intimidate, or harm others. It can take many forms, from spreading rumors and making hurtful comments to sharing private photos and videos without consent. The consequences of cyberbullying can be devastating, leading to anxiety, depression, and even suicide.\"Summarize the main points related to cyberbullying.", "role": "user" }, { "content": "Cyberbullying involves using technology to harass or harm others through means like spreading rumors, making hurtful comments, or sharing private content without consent. This behavior can have severe consequences, leading to mental health issues such as anxiety and depression, and in extreme cases, even suicide.", "role": "assistant" } ]
82
Client-company_interaction
In context Information extraction
[ { "content": "You can do your part to support our e& commitments to the environment by: Reducing waste energy, and emissions to air and waterHandling chemicals in an environmentally safe wayHandling, storing and disposing of waste in an environmentally safe mannerContributing to the recycling and reuse of materials and productsAvoiding unnecessary travel to reduce your carbon emissions by using video conferencing where possible\n\"You can do your part to support our e& commitments to the environment by: Reducing waste energy, and emissions to air and waterHandling chemicals in an environmentally safe wayHandling, storing and disposing of waste in an environmentally safe mannerContributing to the recycling and reuse of materials and productsAvoiding unnecessary travel to reduce your carbon emissions by using video conferencing where possible\"Within the framework of the Code of Conduct, what recommendations does Etisalat provide to individuals for contributing to the protection of the environment in their day-to-day activities?", "role": "user" }, { "content": "Etisalat recommends reducing waste energy and emissions, handling chemicals safely, disposing waste properly, recycling materials, and avoiding unnecessary travel. Individuals can support environmental initiatives by adopting these practices in their daily routines to minimize their carbon footprint and contribute to a sustainable future.", "role": "assistant" } ]
411
Client-company_interaction
Reasoning Problem
[ { "content": "Transfers & Bill PaymentsTransfer money option will allow customers to send money domestically or internationally from anywhere, anytime with the Hilal Digital Bank App. Our secure remittance platform gives the flexibility to perform instant domestic transfer and quick international transfers using the funds available on the account.International remittance in USD, GBP, EUR, JPY, CAD, AUD & SGD will not be permitted.Pay bills option will allow customers to instantly pay their telecom bills, utility bills such as ADDC, AADC, DEWA, SEWA and SALIK using the funds available on the account or using available TouchPoints.Outward Transfer / Remittance Charges* Fees in AEDTransfer within Al Hilal Bank accounts FreeAED Transfer within UAE (Other banks account in UAE) AED 1.05International / foreign currency remittance through SWIFT AED 12.60*Local Remittance with charge code Myself will incur additional charge of AED 1.05 and foreign currency remittance will incur additional correspondent charge of AED 105.*Additional Correspondent bank and intermediary charges may apply to beneficiary.\nAl Hilal Bank in Abu Dhabi offers customers with various digital banking services including the Transfers & Bill Payments service. Under this service of Transfers & Bill Payments, there are applicable Outward Transfer and Remittance Charges such as Transfer within Al Hilal Bank accounts, AED Transfer within UAE (Other banks account in UAE), and International / foreign currency remittance through SWIFT. The fees for these transfers are either Free, or cost AED 1.05 or AED 12.60. If Transfer within Al Hilal Bank accounts does not cost AED 1.05, and International / foreign currency remittance through SWIFT costs AED 12.60, then what is the fee for AED Transfer within UAE?", "role": "user" }, { "content": "The fee for AED Transfer within UAE (Other banks account in UAE) is AED 1.05.", "role": "assistant" } ]
1,025
Tourism
Narrow question
[ { "content": "Frequent travellers to the UAE will appreciate the emirates' new visa geared towards visitors from India from where tourism has surged since the pandemic. According to figures from the Dubai Department of Economy and Tourism, Dubai saw 2.46 million overnight visitors from India in 2023 – a 34 per cent increase from 2022. The UAE has now introduced a five-year, multiple-entry visa for Indian travellers in line with visa offerings to other passport holders. Here’s what you need to know.The visa allows its holder to stay in the country for 90 days, extendable once for a similar period, with a total stay not exceeding 180 days in one year. The visa will remain valid for five years and allows multiple entries and exits for business as well as leisure travel.A photoA copy of your passport that’s valid for at least six monthsSix months’ bank statements. Your bank balance needs to have a balance of at least $4,000.Health insuranceRound-trip flight ticketsApplicants do not require a sponsor or host in the country.\nWhat is the new UAE visa for Indian travelers, and what are the visa requirements I need to prepare before applying?", "role": "user" }, { "content": "The new UAE visa for Indian travelers is a five-year, multiple-entry visa that allows for a maximum stay of 180 days per year. The visa requirements include a valid passport, six months' bank statements showing a balance of at least $4,000, health insurance, round-trip flight tickets, and a passport photo. No sponsor or host is needed for this visa.", "role": "assistant" } ]
1,093
Client-company_interaction
In context Information extraction
[ { "content": "ahli777 is a program from ahli bank dedicated for university students and graduates, who did not get the opportunity to work since 2014 until now and want to develop their abilities, leadership and career skills.\n\"ahli777 is a program from ahli bank dedicated for university students and graduates, who did not get the opportunity to work since 2014 until now and want to develop their abilities, leadership and career skills. Today, enrollment is open for the new ahli777 program which includes equipping them with training courses and development of leadership and functional skills needed in the work environment. ahli Bank will provide job opportunities for students and graduates enrolled in this program during their studying period with flexible working hours.\"What is the ahli777 program?", "role": "user" }, { "content": "The ahli777 program by ahli bank is geared towards university students and graduates who haven't been able to secure employment since 2014. It offers training courses and development of skills crucial for career growth and leadership. Additionally, participants may receive job opportunities with flexible work hours while being enrolled in the program.", "role": "assistant" } ]
445
Client-company_interaction
Contextual
[ { "content": "Win AED 1 million a monthSaving with Al Hilal gives you one of the most attractive profit rates in the market. And you get a chance to become a millionaire in our prize draw! We award one prize of AED 1 Million and 20 prizes of AED 1,000 every month.RewardsOne prize of AED 1 Million will be awarded every month20 monthly prizes of AED 1000 every monthEligibility for AED 1Million prize drawMaintain a minimum average balance of AED 5,000 or transfer your salary to Al HilalEvery additional AED 5,000 on your balance gives an extra draw entry – save more and increase your chances to win.Transfer your salary to an Al Hilal current or savings account and get an additional entry to the draw. The minimum eligible salary is AED 5,000 per month.Eligibility for AED 1000 prize drawMaintain a minimum average balance of AED 1,000 or transfer your salary to Al HilalEvery additional AED 1,000 on your balance gives an extra draw entryTransfer your salary to an Al Hilal current or savings account and get an additional entry to the draw. The minimum eligible salary is AED 1,000 per month.Terms and ConditionsFor detailed Terms and Conditions related to the draw, click here\n\"Win AED 1 million a monthSaving with Al Hilal gives you one of the most attractive profit rates in the market. And you get a chance to become a millionaire in our prize draw! We award one prize of AED 1 Million and 20 prizes of AED 1,000 every month.RewardsOne prize of AED 1 Million will be awarded every month20 monthly prizes of AED 1000 every monthEligibility for AED 1Million prize drawMaintain a minimum average balance of AED 5,000 or transfer your salary to Al HilalEvery additional AED 5,000 on your balance gives an extra draw entry – save more and increase your chances to win.Transfer your salary to an Al Hilal current or savings account and get an additional entry to the draw. The minimum eligible salary is AED 5,000 per month.Eligibility for AED 1000 prize drawMaintain a minimum average balance of AED 1,000 or transfer your salary to Al HilalEvery additional AED 1,000 on your balance gives an extra draw entryTransfer your salary to an Al Hilal current or savings account and get an additional entry to the draw. The minimum eligible salary is AED 1,000 per month.Terms and ConditionsFor detailed Terms and Conditions related to the draw, click here\"Summarize the stipulations and terms that enable customers to win AED 1 million a month.", "role": "user" }, { "content": "To be eligible to win AED 1 million a month with Al Hilal, customers must maintain a minimum average balance of AED 5,000 or transfer their salary of at least AED 5,000 to an Al Hilal account. Every additional AED 5,000 in balance earns an extra draw entry. Transferring salary to an Al Hilal account also provides an additional entry.", "role": "assistant" } ]
32
Citizen-government_interaction
In context Information extraction
[ { "content": "The most dynamic and competitive economyHighly competitive economic growthFast-paced economic growth in partnership with the private sector, achieved by focusing on well- established and promising key national sectors (such as advanced industries, digital economy, ICT, communication, services, financial technology, logistical services and tourism).At the forefront of the sectors and industries of the future Global force in emerging sectors of the future, such as science and technology (e.g., the fourth industrial revolution, space exploration, renewable energy) providing the best supporting infrastructure to boost national competitiveness.\n\"The most dynamic and competitive economyHighly competitive economic growthFast-paced economic growth in partnership with the private sector, achieved by focusing on well- established and promising key national sectors (such as advanced industries, digital economy, ICT, communication, services, financial technology, logistical services and tourism).At the forefront of the sectors and industries of the future Global force in emerging sectors of the future, such as science and technology (e.g., the fourth industrial revolution, space exploration, renewable energy) providing the best supporting infrastructure to boost national competitiveness.\"Identify the key national sectors and the future emerging sectors that the UAE wants to focus on through its 'WetheUAE2031' vision from the above paragraphs.", "role": "user" }, { "content": "The key national sectors the UAE aims to focus on through its 'WetheUAE2031' vision include advanced industries, digital economy, ICT, communication, services, financial technology, logistical services, and tourism. The future emerging sectors of focus are science and technology, including the fourth industrial revolution, space exploration, and renewable energy.", "role": "assistant" } ]
139
Client-company_interaction
Contextual
[ { "content": "Never respond to spam emailFor a spammer, one \"hit\" among thousands of mailings is enough to justify the practice. Instead, if you want a product that is advertised in a spam email, go to a Web site that also carries the product, inquire there, and tell them you do not approve of spam methods and will not patronize a company that uses spammers.\n\"Never respond to spam emailFor a spammer, one \"hit\" among thousands of mailings is enough to justify the practice. Instead, if you want a product that is advertised in a spam email, go to a Web site that also carries the product, inquire there, and tell them you do not approve of spam methods and will not patronize a company that uses spammers.\"Summarize the important reminder about spam emails from the above-mentioned passage.", "role": "user" }, { "content": "The reminder about spam emails is to never respond to them. Instead, if interested in a product advertised in spam, visit the product's legitimate website to inquire. This method ensures that spammers do not profit from their unethical practices and communicates disapproval of spam tactics to companies.", "role": "assistant" } ]
164
Education
Contextual
[ { "content": "rams aimed at enhancing awareness of the importance of the target skills, their measurement, and training. This sector also specializes in supervising the development of policies, standards, frameworks, guidance programs, and the quality of life in educational institutions in the psychological, social, academic, vocational, health, and physical areas. In addition to supervising the development of policies, standards, frameworks, and programs targeting students of determination and students with learning difficulties in educational institutions. It also supervises the policies, standards, and frameworks of the programs that aim to promote sciences, technology, scientific research, entrepreneurship, and innovation in the educational field, develops initiatives and research grants, and organizes and modernizes academic scientific research institutions. In addition to supervising the preparation of an integrated framework of the education policies to guarantee their integration and harmony with the national objectives and priorities. It is also responsible for the work plans and main programs of the affiliated sector and supervising their implementation after their approval. In addition to coordinating between the affiliated organizational units, supervising their performance, and submitting periodic reports on the progress of their works to the Undersecretary of Academic Affairs. As well as supervising the processes and projects within the sector to which it belongs, managing the financial and human resources of the care sector, and building capacity efficiently.6. Planning & Educational ServicesAcademic planning, accommodating labor market requirements, collecting education data, and managing and following up on the scholarships, in addition to the registration and equivalence services.7. Academic Accreditation for Higher EducationThe Commission for Academic Accreditation (CAA) is responsible for institutional licensing of the higher, public, and private education institutions and accreditation of the academic programs in such institutions. The CAA is the official body in the country that is responsible for regulating the quality of higher education in government and private education institutions to ensure the fulfillment of international standards. The accreditation of higher education institutions and the programs they offer help in the development and improvement of the quality of academic education to provide the labor market with qualified human resources and help the graduates compete in the labor market. The CAA supports the MoE objectives and its keenness to elevate the higher education institutions and academic programs in the UAE to achieve the highest standards of quality. To achieve this objective, the CAA has set the standards based on which the performance of higher education institutions and their academic programs will be reviewed, following the internationally recognized quality standards.8. National Qualifications CenterThe center is responsible for the quality assurance of the national vocational standards and qualifications that satisfy the needs of the economic sectors, as well as developing the policies, standards, and frameworks related to the technical and vocational education and training system in the country, according to the international best practices. The NQC also provides specialized qualifications in various economic fields and at multiple levels of the national qualifications system, according to the needs of the labor market. It has also cooperated and coordinated at the local and international levels to adopt and recognize vocational qualifications for career development and focused on accrediting multiple educational and training institutions to offer national vocational qualifications and specialized donors that take part in sustainable development and increase the number of people enrolled in vocational and technical education.'' Give a summary of the Ministry of Education's areas of work.", "role": "user" }, { "content": "The Ministry of Education oversees policies, legislation, control, licensing, quality assurance, curriculum development, sponsorship, capacity building, planning, educational services, academic accreditation for higher education, and the National Qualifications Center. It focuses on enhancing educational outcomes, ensuring compliance with standards, and aligning education with market needs to elevate the quality of education in the UAE.", "role": "assistant" } ]
1,197
Client-company_interaction
Narrow question
[ { "content": "Required Documents Application form for organizing a health education event.\nWhich are the documents the United Arab Emirates Ministry of Health & Prevention requires for the customers to request permission to organize health educational activities and awareness programs?", "role": "user" }, { "content": "The United Arab Emirates Ministry of Health & Prevention typically requires customers to submit an application form for organizing a health education event, along with additional documents such as a detailed event proposal, certificates of qualifications for the organizers, and any necessary permits or licenses.", "role": "assistant" } ]
1,543
Client-company_interaction
Description of a process
[ { "content": "Instant Temporary License for Rare Non-Surgical Specialties: To apply for e-services, create an account on MOHAPwebsite or smart app with a username and passwordThe client (facility) must access the website service to licenseprofessionals through the account of the licensed facility, and provide the required information and documents asper the type of licenseThe client must refer the transaction to the Ministry of Health and PreventionThe employeeconcerned will check the application. If it meets requirements, the application will be approvedThe client mustcomplete the evaluation and license process within 2 months from the issue date\nCould you please explain how the service process for applying for the 'Instant Temporary License for Rare Non-Surgical Specialties' works and outline the step-by-step procedures involved?", "role": "user" }, { "content": "To apply for an Instant Temporary License for Rare Non-Surgical Specialties, the facility must register on the MOHAP website, provide necessary information and documents, and refer the transaction to the Ministry of Health and Prevention. The Ministry will review the application, and if approved, the client must complete the process within 2 months.", "role": "assistant" } ]
310
Citizen-government_interaction
Description of a process
[ { "content": "Log inDon't have an account?Request accessGovernment UserPasswordForget password?Log inorLog in with UAE PASS\nI would like to register at Abu Dhabi Data to use their site to obtain open data. How is it done and where do I start?", "role": "user" }, { "content": "To register at Abu Dhabi Data to access open data, visit their website and look for a \"Sign Up\" or \"Register\" option. Follow the prompts to create an account by providing necessary information. Once registered, login to your account to start accessing the available open data sets provided by Abu Dhabi Data.", "role": "assistant" } ]
192
Client-company_interaction
In context Information extraction
[ { "content": "There are a number of ways for you to �Speak Up� and raise your concerns at e&: We encourage you to speak with your line manager on any issue first. Raise a concern with an HR Business Partner�a list of available HR Business Partners can be found on the e& internal network. Contact the Ethics and Compliance department with any questions you may have regarding the application of our Code of Conduct. If you are not sure how a particular section of our Code relates to any issue you may be experiencing, please reach out to us via email. You can also raise a concern in confidence via the official whistleblower line or email. All reports will be kept confidential to the extent it is practicable (except where disclosure is required by applicable law or court order). For more information, kindly refer to the internal policies that e& has in place. We appreciate those who speak up. Asking a question or reporting a suspicion shows that you are trying to do the right thing.\n\"There are a number of ways for you to �Speak Up� and raise your concerns at e&: We encourage you to speak with your line manager on any issue first. Raise a concern with an HR Business Partner�a list of available HR Business Partners can be found on the e& internal network. Contact the Ethics and Compliance department with any questions you may have regarding the application of our Code of Conduct. If you are not sure how a particular section of our Code relates to any issue you may be experiencing, please reach out to us via email. You can also raise a concern in confidence via the official whistleblower line or email. All reports will be kept confidential to the extent it is practicable (except where disclosure is required by applicable law or court order). For more information, kindly refer to the internal policies that e& has in place. We appreciate those who speak up. Asking a question or reporting a suspicion shows that you are trying to do the right thing.\"What ways to speak up does Etisalat recommend to individuals when they have to express concerns in accordance with the Code of Conduct?", "role": "user" }, { "content": "Etisalat recommends individuals to speak up by directly contacting their line manager, consulting an HR Business Partner, reaching out to the Ethics and Compliance department, emailing for clarification on the Code of Conduct, using the official whistleblower line or email for confidential reporting, and referring to internal policies for more details.", "role": "assistant" } ]
693
Client-company_interaction
In context Information extraction
[ { "content": "HH Sheikh Ahmed Bin Saeed Al Maktoum, Chairman of Dubai AirportsAward-winning Emirates is one of the world’s most recognised airline brands with a global footprint across six continents, connecting passengers and facilitating global trade. The airline operates one of the most modern, young and efficient fleets of spacious and comfortable Airbus A380 and Boeing 777 aircraft. Under his leadership, Emirates has been profitable for over 30 years. A trusted partner for over 300 airline customers worldwide, dnata offers ground handling, cargo, travel, catering and retail services in more than 35 countries across six continents. In the financial year 2021-22, dnata handled 527,000 aircraft turns, moved 3 million tons of cargo, uplifted more than 39.9 million meals and recorded a total transaction value (TTV) of travel service of US$ 632 million.\nAward-winning Emirates is one of the world’s most recognized airline brands with a global footprint across six continents, connecting passengers and facilitating global trade. The airline operates one of the most modern, young, and efficient fleets of spacious and comfortable Airbus A380 and Boeing 777 aircraft. Under his leadership, Emirates has been profitable for over 30 years. A trusted partner for over 300 airline customers worldwide, data offers ground handling, cargo, travel, catering, and retail services in more than 35 countries across six continents. In the financial year 2021-22, data handled 527,000 aircraft turns, moved 3 million tons of cargo, uplifted more than 39.9 million meals, and recorded a total transaction value (TTV) of travel service of US$ 632 million.What does data offer as a partner to Emirates?", "role": "user" }, { "content": "dnata offers a range of services as a partner to Emirates, including ground handling, cargo logistics, travel services, catering, and retail services. They are a trusted partner for over 300 airline customers worldwide, providing comprehensive support across various aspects of airline operations and customer service.", "role": "assistant" } ]
336
Citizen-government_interaction
Broad questions
[ { "content": "Emirate of FujairahCorporate Support DepartmentThe administration is concerned with ensuring proper planning for managing resources and institutional assets in the municipality and implementing all activities related to resource management and distribution in an optimal manner by drawing and implementing policies and plans related to its work and supervising major operations and projects supporting the work of the municipality within the scope of institutional support, and it is the department responsible for providing the municipality with all Equipment, devices and other assets and enhancing their efficiency and effectiveness through periodic and preventive maintenance plans, and includes the following sections:•Human Resources Section.•Finance Section.•Support Services Section.•Electronic Services and Technical Support Section.\nWhat are the different responsibilities and functionalities that need to be done and implemented by one of the Emirate of Fujairah's departments, the Corporate Support Department?", "role": "user" }, { "content": "The Corporate Support Department of the Emirate of Fujairah is responsible for coordinating human resources, managing finances, overseeing support services, and providing technical support. Additionally, the department ensures the optimal planning and distribution of resources, enhances the efficiency of assets through maintenance plans, and supervises key operations and projects to support the municipality's work effectively.", "role": "assistant" } ]
1,346
Client-company_interaction
Description of a process
[ { "content": "How to subscribeVia your Arena eLife remote controlPress menuGo to GamesSelect your preferred games from the catalogueBy dialling 800 101\nCould you please explain to me briefly how I can apply for a subscription to Etisalat’s “Arena eLife” gaming service and what steps I have to follow?", "role": "user" }, { "content": "To subscribe to Etisalat's \"Arena eLife\" gaming service, you can easily do so by using your remote control. Just press menu, go to Games, select your desired games from the catalog. Alternatively, you can also subscribe by dialing 800 101.", "role": "assistant" } ]
496
Citizen-government_interaction
Reasoning Problem
[ { "content": "Sheikh Saqr Program for Government Excellence 2004Ajman Excellence Program 2008Sheikh Khalifa Excellence Program 2009\nThe United Arab Emirates birthed three major excellence programs from 2000 to 2009: the Sheikh Saqr Program for Government Excellence, the Ajman Excellence Program, and the Sheikh Khalifa Excellence Program. The Ajman program happened after the Sheikh Saqr program, but there were no more programs after the Skeih Khalifa program. Which one was created first?", "role": "user" }, { "content": "The Sheikh Saqr Program for Government Excellence was created first in 2004, followed by the Ajman Excellence Program in 2008, and finally the Sheikh Khalifa Excellence Program in 2009.", "role": "assistant" } ]
206
Citizen-government_interaction
Description of a process
[ { "content": "Required DocumentsThe following documents must be submitted during the applicationEmirates IDoriginal requiredCostRequest for Solving Social ProblemsAED 0Steps1Visit one of the Social Support Centres2Meet the specialist to diagnose the case3Attend sessions with the specialist4Reach an amicable resolution\nWhat is the correct process to submit a request to the Social Support Center for looking into and solving social problems to amicably reach a solution?", "role": "user" }, { "content": "To submit a request to the Social Support Center for solving social problems and reaching an amicable resolution, you need to first visit one of the centers. Then, meet with a specialist to diagnose the case. Attend sessions with the specialist to discuss the issue further and finally work together to reach a solution.", "role": "assistant" } ]
234
Citizen-government_interaction
Contextual
[ { "content": "Abu Dhabi Police has warned families not to fall victim to fraudsters who stalk children, teenagers and adults through online games, advertisements, tempting links and communication forums to seize their money in illegal ways using various methods of deception and misinformation to lure their victims and impersonate unreal characters. ADP pointed out that there have been cases of electronic violations in recent times with the spread of the virus \"Covid-19\", such as cases of luring internet users and social media sites to film videos contrary to the public morals of victims and then threatening and blackmailing them to reach their criminal goals. ADP appealed to parents to give their children more attention and follow up on the list of websites and electronic games they frequent, especially as students increasingly spend long hours learning distance and give them confidence and security and not to be reprimanded and encouraged to be honest with any violations or cases of electronic blackmail they may be exposed to. ADP called for reporting such cases by calling Safety Service on 8002626 to take legal action against them to protect the community from such crimes.\n“Abu Dhabi Police has warned families not to fall victim to fraudsters who stalk children, teenagers and adults through online games, advertisements, tempting links and communication forums to seize their money in illegal ways using various methods of deception and misinformation to lure their victims and impersonate unreal characters. ADP pointed out that there have been cases of electronic violations in recent times with the spread of the virus \"\"Covid-19\"\", such as cases of luring internet users and social media sites to film videos contrary to the public morals of victims and then threatening and blackmailing them to reach their criminal goals. ADP appealed to parents to give their children more attention and follow up on the list of websites and electronic games they frequent, especially as students increasingly spend long hours learning distance and give them confidence and security and not to be reprimanded and encouraged to be honest with any violations or cases of electronic blackmail they may be exposed to. ADP called for reporting such cases by calling Safety Service on 8002626 to take legal action against them to protect the community from such crimes. \"Summarize Abu Dhabi Police's warning regarding online fraud targeting individuals of all ages, highlighting the methods used by fraudsters and the importance of parental supervision and reporting suspicious activities.", "role": "user" }, { "content": "Abu Dhabi Police cautions families against online fraudsters targeting all age groups through various deceptive methods like video exploitation and blackmail. Importance of parental supervision over children's online activities is emphasized, with a call to report any suspicious incidents to safeguard the community against such crimes.", "role": "assistant" } ]