What is the product dispatch period?
1 – 3 business days

Can it be heat styled?
Yes. Your Raw Society hair take very well to heat drying and heat styling allowing them to be curled, straightened and textured.

Can any dye be used?
Yes. Raw Society Hair will take any dye.  We choose to use non toxic fabric dye due to the absorption and vibrancy ability.

Do our products come in any plastic packaging?
Any plastic within our packaging is sourced from BioGone.  This is biodegradable packaging. 

What is the biodegrading time and conditions?
The following discoveries have been found; 48 weeks biodegrading time in water. 6 weeks in soil or compost.  12 weeks outdoor weathered or landfill.

How many bundles do I need?
One bundle of 100g/3.5 oz we believe to be the equivalent of 85g/3oz of kanekalon hair.  Notice the wholesale discount when ordering 1kg/35oz.

How do i seal the hair?
Either with hot water or using our biodegradable natural rubber bands.  Do NOT burn with a lighter. 

Can I burn the hair?
No!  Unlike plastic, Raw Society Hair does not contain harmful chemicals and will not melt. 

How long can they be worn?
We have customers who have been intermittently wearing their Raw Society Hair for over a year.  Colour will fade over time and as the hair is brushed, weight will be lost.  It is these 2 reasons that usually encourages a decision to replace them.

Why is banana hair more expensive than plastic synthetic hair?
This is due to the slow manufacturing process.  It is hand made from start to finish; if the cost of the hair was to be lowered this could endanger the fair trade of our workers.  We never compromise neither do we ever negotiate the price asked from our workers.  To obtain fair working conditions for all, the retail price of the finished pieces must also remain fair.

Can I return my hair extensions?
Yes, purchase with confidence.  We want you to love your Raw Society Hair Extensions as much as we do but if for any reason you decide they are not suitable, we will give a full refund upon return of hair in original condition.

Can I recycle my old kanekalon hair extensions?
Yes. Contact Terracycle, who specialise in recycling materials deemed un-recyclable.