Defect #34430

Link missing in tickets generated by mail

Added by Robert Röttger 8 months ago. Updated 8 months ago.

Status:NewStart date:
Priority:NormalDue date:
Assignee:-% Done:


Category:Email receiving
Target version:-
Resolution: Affected version:



if i create a ticket using a plain link its fine. the link is there and clickable.
but if i create a ticket using a "formatted link" (differing link text) the link is stripped out.

in html it would be like this:

<a href="">;/a> WORKS - Link clickable
<a href="">Search Engine</a> DOESNT WORK - Link missing


#1 Updated by Go MAEDA 8 months ago

Could you try again after switching the setting "Preferred part of multipart (HTML) emails" to "HTML" (Administration > Settings > Incoming emails) ?

#2 Updated by Robert Röttger 8 months ago

There is no setting like this.

I use Redmine version 4.0.4.stable

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