How can I cancel my subscription?

Important: Uninstalling the app will not automatically stop your subscription - you must actively cancel the subscription using the process described here. If you uninstall the app but don't cancel your subscription first, you will still be charged.

To cancel a subscription from your device:
  • Open the Google Play Store app.
  • Tap Menu > My Apps > Subscriptions and tap on the app of the subscription you’d like to cancel. Alternatively, tap Menu > My Apps > Tap the app of the subscription you’d like to cancel > Tap the app’s details page.
  • Tap “Cancel” and “Yes” to confirm the cancellation.

Also, note that canceling a subscription will stop the recurring fee moving forward, and you will have access to the content until your last payment expires.

Canceling a subscription will not retroactively refund subscription payments, and previously charged subscription fees cannot be pro-rated based on cancellation date. For example, if you purchased a one-year subscription on Jan. 1 for $10 and decide to cancel your subscription on July 1, you will have access to the subscription until Dec. 31 and will be charged the full $10, but you will not be charged another yearly subscription of $10 the following Jan. 1.

Powered by Zendesk