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Elearning Case Studies: Challenges And Solutions
  Enhance develops a module on Effective Business Writing.  

A leading national bank had an urgent need to train its employees to develop effective business writing skills so that their written communication could be clear and precise.

In view of the large audience, they wanted to develop an elearning module and Enhance was invited to present a solution.

Enhance conducted a detailed analysis of the specific needs to be fulfilled through such a module and also the target audience for whom the module was being developed.

Then, Enhance designed a simple yet effective module in three parts.

First, a hard-hitting opener helped the audience appreciate the relevance of the module for them. Next, the grammar section introduced learners to basic grammar rules through practical examples of common mistakes people make in their written communication.

A variety of interactive exercises, quizzes, and puzzles were used throughout the module to first help the learner identify or correct the mistake and then, comprehensive feedback was provided to aid in understanding the specific grammar rule applied in that particular scenario.

Finally,learners were introduced to common etiquette used for writing effective emails. Again, a variety of exercises combined with theory helped the learner apply their learnings immediately.

The content delivery approach combined with intelligent graphics, animations and exercises were used effectively to make the module a well-directed practical guide to aid to improve communication and enhance performance at work instead of being just an academic exercise.