Gartner Research

Start Preparing Now for the Impact of AI on Procurement

Published: 27 March 2017

ID: G00325362

Analyst(s): Cathy Tornbohm , Magnus Bergfors


AI will have a disruptive impact on procurement technology. Application leaders in procurement need to ensure access to the right skills and data to be able to leverage these new capabilities. This research provides recommendations on how to adopt and get value from AI in procurement.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • AI technologies will add significant value if provided the right platform, so application leaders in procurement need to drive better adoption of foundational procurement solutions
  • Unless application leaders have access to the right analytical and data science skills, procurement organizations will struggle to get value from AI in procurement as a result of not understanding the opportunities and limitations
  • AI technologies' need for data will force application leaders in procurement to identify and ensure access to the necessary internal and external data sources

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