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January, 2016:

Flash error when installing QuickBooks Pro 11 on Windows 7


“Installing File FP_AX_MSI_INSTALLER.exe.”

“Failed to install. For troubleshooting tips, please see

“Error 1722”

  • Try pressing Alt+Tab first to see if there is an error window, and click OK in that window, and if that does not work follow the below steps.


  2. In the QB copy on your hard drive (you created it in step 1) , find the Third Party folder and find Adobe Flash folder. There will be a single file in this folder named install_flash_player_10_active_x.exe Rename this file to install_flash_player_10_active_x.bak
  4. Finally, run setup from the new copy you created on your hard drive (the one you created in step 1, not DVD) and you should get past the Flash part.

Why is this happening? I think Windows 7 and 8  is blocking older install of Flash 10 for security reasons and the QuickBooks installer is not programmed to handle this error, so it just fails.