Website Design Terms and Conditions

The following terms and conditions apply to all website development/design services provided by Link a lead to the Client.

  1. Acceptance



  1. Charges

Charges for services to be provided by Link a lead are defined in the project quotation that the Client receives via e-mail. Quotations are valid for a period of 30 days. Link a lead has the right to alter or decline to provide a quotation after expiry of the 30 days.

Unless agreed otherwise with the Client, all website design services require an advance payment of a minimum of fifty (50) % of the project quotation total before the work is supplied to the Client for review. A second charge of fifty (50) % is required upon completion of the work, prior to upload to the server or release of materials.


  1. Client Review

Link a lead will provide the Client with an opportunity to review the appearance and content of the website during the design phase and once the overall website development is completed. At the completion of the project, such materials will be deemed to be accepted and approved unless the Client notifies Link a lead otherwise within fourteen (14) days of the date the materials are made available to the Client. After fourteen (14) days, changes to the design will be charged at an hourly rate of R250

  1. Turnaround Time and Content Control

Link a lead will install and publicly post or supply the Client’s website by the date specified in the project proposal, or at date agreed with Client upon Link a lead receiving initial payment, unless a delay is specifically requested by the Client and agreed by Link a lead.

During the project, Link a lead will require the Client to provide website content; text, images, videos and sound files.

Websites need to be completed within a 6 month period, any websites (due to the client) which are not live within this period will need to pay the full outstanding amount due and an activation fee of 10%  of the websites total value to continue development.

  1. Failure to provide required website content:


This is why we ask that you provide all the required information in advance. On any occasion where progress cannot be made with your website because we have not been given the required information in the agreed time, your website deadline will be pushed out.

  1. Payment


If the client would like to utilize one of our monthly payment plans, it is a requirement the client must host the website with Link a lead. If the client fails to make payment on any installment, the website will be taken down after 30 days.

  1. Additional Expenses

Client agrees to reimburse  Link a lead for any additional expenses necessary for the completion of the work. Examples would be purchase of special fonts, stock photography etc.

  1. Web Browsers

Link a lead makes every effort to ensure websites are designed to be viewed by the majority of visitors. Websites are designed to work with the most popular current browsers (e.g. Firefox, Internet Explorer 8 & 9, Google Chrome, etc.). Client agrees that Link a lead cannot guarantee correct functionality with all browser software across different operating systems.

Link a lead cannot accept responsibility for web pages which do not display acceptably in new versions of browsers released after the website have been designed and handed over to the Client. As such,  Link a lead reserves the right to quote for any work involved in changing the website design or website code for it to work with updated browser software.

  1. Default

Accounts unpaid thirty (30) days after the date of invoice will be considered in default. If the Client in default maintains any information or files on Link a lead Web space, Link a lead will, at its discretion, remove all such material from its web space. Link a lead is not responsible for any loss of data incurred due to the removal of the service. Removal of such material does not relieve the Client of the obligation to pay any outstanding charges assessed to the Client’s account. Clients with accounts in default agree to pay Link a lead reasonable expenses, including legal fees and costs for collection by third-party agencies, incurred by Link a lead in enforcing these Terms and Conditions.

  1. Termination


  1. Indemnity

All Link a lead services may be used for lawful purposes only. You agree to indemnify and hold Link a lead harmless from any claims resulting from your use of our service that damages you or any other party.

  1. Copyright

The Client retains the copyright to data, files and graphic logos provided by the Client, and grants Link a lead the rights to publish and use such material. The Client must obtain permission and rights to use any information or files that are copyrighted by a third party. The Client is further responsible for granting  Link a lead permission and rights for use of the same and agrees to indemnify and hold harmless Link a lead from any and all claims resulting from the Client’s negligence or inability to obtain proper copyright permissions. A contract for website design and/or placement shall be regarded as a guarantee by the Client to Link a lead that all such permissions and authorities have been obtained. Evidence of permissions and authorities may be requested.

  1. Design Credit

A link to Link a lead will appear in either small type or by a small graphic at the bottom of the Client’s website. If a graphic is used, it will be designed to fit in with the overall site design. The Client also agrees that the website developed for the Client may be presented in Link a lead’s portfolio.

  1. Access Requirements

If the Client’s website is to be installed on a third-party server, Link a lead must be granted temporary read/write access to the Client’s storage directories which must be accessible via FTP. Depending on the specific nature of the project, other resources might also need to be configured on the server.

  1. Post-Placement Alterations


  1. Domain Names

Link a lead may purchase domain names on behalf of the Client. Payment and renewal of those domain names is the responsibility of the Client. The loss, cancellation or otherwise of the domain brought about by non or late payment is not the responsibility of Link a lead . The Client should keep a record of the due dates for payment to ensure that payment is received in good time.

  1. General


  1. Governing Law

This Agreement shall be governed by South African Law, Jurisdiction being Johannesburg, South Africa.

  1. Liability

Link a lead hereby excludes itself, its Employees and or Agents from all and any liability from:

  • Loss or damage caused by any inaccuracy;
  • Loss or damage caused by omission;


  1. Severability

  2.  Backups and Errors
    We will not be held liable for any error or breakage occurring on the client’s website if Link a lead:
    • Has given over admin logins of the website to the client
    • Is not hosting the website
    • Does not maintain the website via a maintenance plan

    This applies if any one or more of the above conditions are met.

    Link a lead is not required to keep any form of backup of the client’s website if:

    • A backup is not specifically requested from the client
    • Link a lead is not hosting the website
    • Link a lead does not maintain the website via a maintenance plan
