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Removed bounces but Smart List still bouncing

Question asked by 86a24ab55ed0f939d4130f6850668cd212b4bb23 on Dec 1, 2017
Latest reply on Dec 1, 2017 by Matjaž Jaušovec

Hi Community,


We have a smart program sending out a 4 touch email drip.


I removed all records whose email addresses have bounced via "Remove from Flow" step so that these records would not be sent any emails and consequently affect our deliverability rate. However, upon the send of the second email, I am still seeing that many bounces.


Can someone explain to me how this could happen?


It happens a lot for us. We try to remove emails that have bounced from our email sends and we still keep getting bounces.