Job Related Issues
Communication Skills

Regardless of what business you are in - a large corporation, a small company, or even a home-based business - effective communication skills are essential for success.

The Importance of Non-Verbal Communication

For instance, it's not always just what you say. It's also how you "say" it - taking into account your eyes, your posture, your overall body language, even your appearance at the time the communication is exchanged, and the voice in which you offer the exchange. In verbal communication, an active dialogue is engaged with the use of words. At the same time, however, non-verbal communication takes place, relying on nonverbal cues, such as gestures, eye contact, facial expressions, even clothing and personal space. Nonverbal cues are very powerful, making it crucial that you pay attention to your actions, as well as the nonverbal cues of those around you

Let us understand why communications skills are so important. The purpose of communication is to get your message across to others. This is a process that involves both the sender of the message and the receiver. This process leaves room for error, with messages often misinterpreted by one or more of the parties involved. This causes unnecessary confusion. In fact, a message is successful, only when both the sender and the receiver perceive it in the same way. By successfully getting your message across, you convey your thoughts and ideas effectively. When you are not successful, the thoughts and ideas that you convey do not necessarily reflect your own, causing a communication breakdown and creating blockages that stand in the way of your goals - both personal and professional. For students, communication takes place in the class room, as well as during examinations. Getting this communication to be effective is essential to ensure acquiring of knowledge by the student, as well his performance in examinations.

Many people are intimidated by "writing". Writing is the only mode of communication in most examinations. There are other times when writing is the best way to communicate, and often the only way to get your message across. When writing, one needs to be careful of the fact that once something is written, it cannot be withdrawn. Communicating in writing can be more definite than verbal communications, with lesser errors and mistakes. Written communications however present challenges, including spelling, grammar, punctuation, even writing style and actual wording. But verbal abilities are crucial in development of skills and in most professions, and has to be given it's due.

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