Create a Record in Salesforce Using Your Voice With… | Liquid Agency
Create a Record in Salesforce Using Your Voice With Siri Shortcuts and Zapier

26 Sep. 2018 | 5 min read


Words by Mark Lowe

Hey Siri, Create Lead in Salesforce...

Ever wanted to create a record in Salesforce by just talking to your phone? It's now possible with "Siri Shortcuts" on iOS12!

By combining Siri Shortcuts with a "ZAP" from, we can now create a lead in Salesforce by using voice commands - welcome to SiriForce ;)

Below is a video demonstration of how it works, along with steps on how it's done. And here's a link if you'd like to know more about Siri Shortcuts + Zapier

Step 1: Create a Shortcut in the Shortcuts App on iOS12

First things first, you'll need iOS12 so update your iPhone if you haven't got it yet.

Then download the Shortcuts app from the App Store.

You'll then open it up and hit Create Shortcut.

Your Shortcut will be a mixture of Text, Speak Text, Dictate Text, and Set Variable scripts.

Dictate Speech

Step 2: Create a Webhook URL in Zapier

You will then want to create a webhook in Zapier to push your variables to.

Once you have set up your webhook, you'll get a URL from Zapier which can be used as a URL element.

And here's the critical part: that URL element will then be used with the Get Contents of URL element to push the data to Zapier.

You can see this in the screenshot below:

Siri Shortcuts screenshot

Step 3: Connect Zapier to Salesforce and Create a Lead

Zapier has an awesome integration with Salesforce - we use it for numerous client projects and tasks.

You'll need to set up your connection to Salesforce and then use the Create Lead action.

Salesforce Leads require a Last Name and Company Name, but we're also sending it a First Name and Email Address.

The Email Address is a tricky one when using Dictate Speech due to people saying "at" and "dot" etc. But there are ways to convert them to symbols with Shortcuts!

And there we have it - a Lead created in Salesforce without even having to lift a finger.

This is going to be super handy when you get a call from a prospective client while driving - just ask them their name, email address and company and once you hang up, tell Siri to do the rest!

Say Hello to Our Salesforce and Pardot Consultants

Mark Lowe - Pardot Consultant

Mark is a certified Pardot Consultant.
He has also worked with the Sales Cloud CRM for almost 10 years now.
Having been involved with digital agencies in both Australia and Europe, he has an unique insight into the needs of B2B clients in terms of their sales and marketing needs.

Connect with Mark on LinkedIn or via our Contact page.

Tim Combridge - Sales Cloud, Pardot and Communities Consultant

Tim is a certified Sales Cloud, Pardot and Communities Consultant.
With Tim's broad knowledge of Salesforce, and his insatiable desire to learn more, we can see Tim becoming a Salesforce MVP in no time!
Connect with Tim on LinkedIn or via our Contact page.

As a Salesforce Admin, have you ever wanted to be able to pull multiple values from a single Long Text field in a Visual Flow? With this solution, you can! It won't take you too long to wrap your head around it.

Words by Mark Lowe

Interested in finding out more? Contact us below