Case Studies

Read into how we have helped support teams improve their customer experience and make their lives easier

A case study showing how AI customer support reporting helps companies focus their product improvements based on their customers’ feedback.


A case study on the power of customer support data to get into the shoes of your users.


How a leading provider of multilingual Customer Experience automates the prioritizing of support tickets.

Rediker Software

Rediker’s support team used reporting on support tickets to win a seat at the decision-making table with Cx MOMENTS.


musicMagpie uses AI to help all departments track their performance based on what customers are saying

Workwell Technologies

Workwell technologies tracks real customer feedback and queries on new products within their support data.

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