Fire Emergency

  • After gaining entry to the property if the person is in danger respond in the most appropriate way.
  • If the person is physically unharmed, be aware that they may be traumatised by their experience therefore use the general advice to help calm them and make them feel safe.
  • If waiting for emergency service personnel to arrive to take over their care try to choose somewhere to wait that will be relatively familiar to the person e.g. a neighbour’s house.