Answers for "Finding out module from incident numbers using text parsing" The latest answers for the question "Finding out module from incident numbers using text parsing" Answer by Matthew Billingham <p>Treat it as a &quot;best effort&quot;. You're attempting to help get incidents properly categorised and using the program to help you do this. But it can't do all the work. Figure out some rules, like the ones others have identified that can categorise at least some of the incidents. </p><p>Alternatively, get a bunch of experts together, and a few thousand incidents and categorise them using human intelligence. This way they can be used as training data for an AI tool. </p><p>Ensure the technical lead understands that there will be mis-assignment, and that many incidents will not be able to be assigned at all - no matter what you try. If he doesn't comprehend why, then suggest to his boss that he's needs a new technical lead. One who is competent.</p> Thu, 25 Apr 2019 05:42:20 GMT Matthew Billingham Answer by Nic Teunckens <p>I agree with <a href="" target="_blank">Rob Dielemans</a> : why do this in SAP / ABAP, having to code your way around the specifics on the SAP Modules and its main Objects, Number Ranges etc.</p><p><em>In my experience, even if you have successfully coded this in ABAP for SAP-Modules 'X-Y-Z' that you are knowledgeable of ... you guessed it ... now they want it for SAP-Modules 'Q-R-S' as well, which you might know little or nothing about ...</em></p> Wed, 24 Apr 2019 19:07:19 GMT Nic Teunckens Answer by Rob Dielemans <p>Hi,</p><p>I don't see how this has got anything to do with ABAP.</p><p>To solve it you need to link strings to modules and also number patterns corresponding to number ranges (e.g. 46######## is a PO number and therefore MM) and then do a stringsearch in the description cel for all of those strings and patterns. This can be done in excel with basic formulas.</p><p>Kind regards, Rob Dielemans</p> Wed, 24 Apr 2019 08:09:36 GMT Rob Dielemans Answer by Simone Milesi <p>I doubt you can do it without having a bunch of entries in a table connecting all the possible key words (like &quot;PO&quot; for &quot;PO 420686992 Freelance Caroline Receveur - Button &quot;Modify&quot; or ELIXPEDIA for &quot;Missing prices in ELIXPEDIA&quot;) to the reference module and even in this way you'll have a ton of incidents you cannot identify (i.e. Applications m&eacute;tiers pour AUDOUIN-URDANGARAY Julie ).<br></p> Wed, 24 Apr 2019 06:28:51 GMT Simone Milesi