EWT Expert

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What is hard water???


How does a water softener work???

A water softener is a point of entry water system which is installed where the water enters the house.
The water softener contains a vessel of fine mesh IQ resin.
When the water enters the home, the resin will collect the limescale, providing you with pure limescale free water.
To ensure a continuous flow of soft water, the unit will regenerate (cleaning cycle) every 3-4 days.
The regeneration will do the following:
• Backwash: During the backwash, all the old limescale water will be sent to the waste.
• Brine: The brine tank containing salt will fill and get ready to enter the resin vessel as the brine mixture of salt and water will clean off the limescale deposits off the resin heads.
• Rinse: During the rinse cycle, the brine mixture of salt and water will be sent to waste along with the limescale that has been collected.
• Refill: the brine tank will fill to help dissolve the salt to be ready for the next regeneration.

What is the difference between a timer and a meter water softener??

The difference between a timer water softener and a meter water softener, is that the timer water softener has a timer head which regenerates (cleans itself out) every 3-4 days regardless of the amount of water used. The meter water softener has a digital display face and will only regenerate itself after a set amount of water has being used. Each cleaning cycle (regeneration cycle) will consume salt and water therefore making the meter water softener more efficient on both salt and water, as it will only go through its wash cycle when it is necessary.

Hard water effects on sensitive skin?


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