Article ID : 00032310 / Last Modified : 07/23/2019


    If a camera or camcorder remote control is not working, check the following:

    IMPORTANT: Some cameras or camcorders do not have remote control capability. For model-specific information regarding whether your camera or camcorder has remote control capability, refer to the operating instructions supplied with the product.

    • Ensure the camera or camcorder is powered on.
    • Ensure there are fresh batteries inserted into the remote control.



    If the remote control of the camera or camcorder is still not working after checking the things mentioned above, reset the remote control.

    1. Remove the batteries from the remote control.
    3. Reinsert the batteries into the remote control.
