What Is a Warehouse Technician?

by Neil Kokemuller
Keeping an organized facility is a common responsibility for a technician.

Keeping an organized facility is a common responsibility for a technician.

Jupiterimages/BananaStock/Getty Images

A warehouse technician is a front-line worker in a distribution center or warehouse facility. He carries out a wide array of tasks relative to the process of receiving, storing and shipping goods. A warehouse tech typically doesn't need a formal college education as on-the-job training is provided. However, to move into warehouse or logistics management careers, an associate or bachelor's is typically needed.

Receiving and Unpacking

A primary duty of a warehouse technician is to complete or assist in the receipt, processing and unpacking of inventory. Receipt of goods includes signing for packages and recording inventory as received in computer systems. Cutting tools are used to open packages and receive goods. During this process, the tech must count individual units in boxes to ensure accuracy relative to invoices and computer orders. In the case of missing or defective items, the tech contacts the warehouse manager or the vendor.

Stocking and Organizing

After receipt, the technician then stocks products on shelves or on pallets. Organization is key during this process to allow for easier inventory checks and shipment pulls. Computer inventory systems often indicate the physical location of certain types of products in the warehouse. With small products, techs simply place goods in storage by hand. With heavier items or large boxes, he may use a forklift to move products from receiving to storage.

Facility and Tool Maintenance

Facility maintenance and tool repairs are other common warehouse technician responsibilities. Sweeping floors, throwing out wrappers and boxes, and organizing supplies and materials are among basic maintenance duties. Sometimes, the equipment and tools used in receiving, storing and shipping goods wear out. The tech informs the manager of the problem, contacts the necessary repair service provider or completes basic repairs on his own.


The other end of the typical inventory process is shipping goods to customers after orders. The warehouse tech typically takes the invoice or product order and pulls inventory from the shelves. He fills boxes with products that match the order. Once the entire shipment is pulled, he puts a packing slip in the box, tapes the packages shut and arranges for transport. Once items leave the warehouse, the tech updates the computer to show the inventory was shipped.

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