Creative Consumer: Avoid Telephone Bill Scams

Do you understand your phone bill? Of course not. With all those mysterious taxes, fees, and abbreviations nobody does. And that has allowed a shady business practice to flourish. It's called "cramming." That's where outside companies cram your phone bill with all sorts of specialty services that you never ordered or used. Often, they're small charges that customers are unlikely to notice or protest. But bill enough people 27 cents and it adds up. The Federal Trade Commission says one...Full Story
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