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“Not the 100% uptime guaranteed.”

Written on: 24/10/2013 by stefandunn (1 review written)

We have a Cloud VPS account with CWCS, and were promised 100% (I know this is unrealistic, but it's their words) uptime. In the last 2 months, it's gone down 3 times for longer than an hour each time. We host around 20 websites for some big clients which require reliable hosting and could lose out on a lot of sales if they go offline. The support never have an idea of when things are going to be available again, and we are never informed when something bad has happened unless you subscribe to one of their status pages. I've hosted a few personal websites on budget hosting companies which have had better reliability than this premium service. We're not that impressed.