The polling interval determines how often the endpoint sends its status and receives commands, for example, every 15 minutes or every hour. If needed, you can change the polling interval in Basic Configuration of the group's policy  or you can force an immediate update as described in this procedure.


For more information, see Changing Policy Settings.


To force an update:


  1. From the endpoint, in the system tray, right-click the Webroot icon.

  2. From the drop-down menu that displays, select Refresh configuration.

    The system updates.