What our Customers say...

Water Damage Testimonials

I had a flood in my basement, they were there in no time and were awesome every step of the way. Great team, I highly recommend them!

Matt and Jesse were great, took care of my issue quickly and were absolute professionals. I would definitely recommend them.

SEVRPRO was amazing!! They were knowledgeable and very professional. They were very respectful to our home and only removing and treating the areas needed. Very impressed with how they fast they were with service and getting our home ready for rebuild. Jessy and his team were excellent for our needs and the service they provided! I highly recommend them!!!!

Everyone that came to our house to do the clean up, dry the carpet and walls, re-stretch the carpet and clean the carpet were great. Friendly. Introduced themselves when they came in. Offered information and advice all along the way. Not to say any one service was better than another, they were all equally great, but the initial clean up crew went to great lengths. They even removed more of the damaged sheet rock from the ceiling and wall. Trimmed it back, so the sheet rock repair was ready to go. Re-stretching and cleaning the carpet went very well, the results were great. Thank you All!

Amazing service. Was at my house only hours after I called. Worked on my water damage for over 4 hours and set up a plan to check up on it the next few days. Very professional and fast service. If I ever have a need for the services you provide again I will be sure to call.

Love Herb.  I am thankful to all the guys who helped.  Kept me informed, courteous and kind. 

Thank you everyone, we are so happy with what you did for us.  Professional, Kind, Fun crew...  You are #1 in my books.  Definitely recommend SERVPRO to everyone & everywhere...  Thank you again

Because the men responded on the evening of Halloween we really thought they would show up in Superman costumes because that is what they were...supermen. We cannot praise them enough, the service is wonderful. They arrived at our flood within half an hour with exactly what they needed to help us.

Thank you so much for the service you provided and for the quality work that you do. I would not hesitate to recommend your company to my friends and acquaintances. 

The SERVPRO of Rapid City crew are Rockstars! After our large water loss, they were on-site right away making sure they kept us updated on the steps that were needed to remedy the situation. Thank you to the SERVPRO team for their hard work!  

The SERVPRO crew was amazing. They came in and helped us find the cause of the leak in our house that was causing the damage. They explained in detail the steps they would take to dry and clean the damaged areas. They were professional and courteous! 5 Stars! 

We were very pleased with the prompt response and professional resolution to drying out and mitigating water damage to our home. I would highly recommend SERVPRO of Rapid City.

First class business. 
I recently had a dishwasher line leak under the kitchen cabinets which before we knew, it had caused some mold and water damage. Having a contractor in your house can upset your everyday routine. However, Dave and crew were respectful, kept us informed of the process from cradle to grave, and left the place spotless each day.
I would recommend their services to anyone who asks. It was a great experience to something most would dread.
These are the unsung heroes who get the job done, the right way and with the customer always in mind. Thank you, again!
Kevin and Kimberly Reagan

Highly recommend in a time of need!!! They came out late at night and did a great job.....Jesse and Dave were great to work with and made a terrible situation tolerable....

Dave!  Thank you for handling this situation.

They showed up right away and took the time necessary to explain their recommendations and services.  Our septic system backed up in our basement.  My husband was treating for cancer at the time therefore it was imperative that it be decontaminated asap.  Due to medical expenses, I also needed to keep the cost as low as possible.  They were thorough and did everything they said they would do.  Kim at SERVPRO didn't know me from Eve, yet when I called her to explain I couldn't pay the invoice within 30 days due to unforeseen circumstances, she trusted what I told her to be true and was so kind and compassionate toward my situation.  This is a great company who does great service, with EXTREMELY GOOD PEOPLE running it.  I highly recommend SERVPRO of Rapid City.  If you aren't sure if they can help with your situation, I urge you to call them and trust what they tell you.  They won't steer you wrong.