Product logo

How can we help?

Ask anything. Find answers instantly.

How do I transfer money to Wallet?

You can either add money from your bank account to Wallet, or you can withdraw money from your Go & Grow account to Wallet.

Add money wallet

How to add money from your bank account to Wallet:

  1. Go to your Dashboard
  2. Click on the green Add money button
  3. In the top right corner of the Add money page, select Wallet
  4. Use the payment details on-screen to make a SEPA payment
  5. Remember to add your unique reference number
  6. The money should reach your Wallet instantly, but may take up to 3 business days, depending on your bank.

How to withdraw money from Go & Grow to Wallet:

  1. Click on the Withdraw tab on the left menu on the Dashboard or the Wallet icon on your Go & Grow account
  2. Go & Grow will be automatically selected. You’ll also see how much money is available to withdraw
  3. Type in the amount you’d like to withdraw from Go & Grow to Wallet
  4. Click Confirm, and then you're done!
Wallet withdraw select

Product logo
