In light of the recent worldwide outbreak of Coronavirus (officially named COVID-19), the World Health Organization (WHO) has declared it “a public health emergency of international concern”, and the Government has allocated £40 million to address the implications of the outbreak in the UK.

Due to the nature of our work, it’s of paramount importance that you read this page in full to understand how to keep yourself, your colleagues and the people in your care safe at this time.

Frequently asked questions

What are the signs of the symptoms of Coronavirus in humans?



In some severe cases, the Coronavirus may progress to pneumonia, causing shortness of breath and other breathing difficulties. The infection can also cause severe acute respiratory syndrome, kidney failure and can ultimately lead to the loss of life.


What are the health recommendations for Coronaviruses?

Current medical advice to prevent the spread of infection from Coronaviruses includes:

  • Regular, thorough handwashing. This NHS video explains the technique in full.

What should I do if I develop flu-like symptoms?

If you develop a fever, cough or shortness of breath, and have recently returned from mainland China, Thailand, Japan, the Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau, or have had contact with someone who has, please do not:

✖ Do not go into work,

✖ Do not go to your doctors’ surgery

Do not leave your home

Please do:

Call NHS 111 immediately

Inform Newcross of the advice given to you by calling our central services call centre on 0117 9119677.

Is there a vaccine for Coronavirus?


Is it safe to receive a letter or package from China?

Yes, it is safe. People receiving packages from China are not at risk of contracting the new Coronavirus. From previous analysis, health experts know that Coronaviruses do not survive long on objects, such as letters or packages.

How can I keep safe when travelling?

Please try to avoid all unnecessary travel wherever possible, particularly to following countries that have been identified as high risk at this time:


At Newcross, we shall endeavour to limit business travel and make use of video conferencing as an alternative.

Further information

Resources on the coronavirus can be found at the following websites.

  • An interactive map providing real-time updates of Coronaviruses across the world, produced by John Hopkins University - click here.