Astute Doctor

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Eliciting Patient Concerns

A 1-hour interactive online CME course for strategically minded physicians to get the most out of every patient encounter.

Eliciting patient concerns

 It is known that eliciting all of a patient’s concerns improves their health outcomes and overall satisfaction with the visit. However, physicians often avoid eliciting all of a patient’s concerns because they fear it could lengthen the visit. How do we balance these often competing drivers so that you and your patient are on the same page?

This interactive online CME course will show you how to take stock early in the visit and prioritize collaboratively, so important patient issues are addressed first and fully. Honing your ability to build trust and identify opportunities for empathy will help address more concerns without affecting visit length.

Explore how to...

Encourage early disclosure of patient concerns

Gain your patient’s trust

Prioritize patient concerns

Improve encounter time management

Identify patient feelings and respond with empathy

Manage long lists of concerns

doctor patient consult (12)

CME Accredited

The University of Arizona College of Medicine - Tucson - Accreditation ProviderLogo

The University of Arizona College of Medicine – Tucson

designates this enduring material for a maximum of

1.00 AMA PRA Category 1 Credit(s)TM

Develop your ability to...

Understand causes of patient reluctance

Identify opportunities for empathy

Use empathy to improve patient interactions

Structure the encounter to maximize disclosure

Use phrases that encourage disclosure

Effectively use attentive listening

Elicit concerns using reflective statements

Identify and respond to non-verbal cues

Structured to make your learning efficient and effective

Pre-course Activity

Chapter 1: The importance of eliciting patient concerns

Chapter 2: The important role of empathy

Chapter 3: Structuring your encounter

Chapter 4: Course Posttest

Chapter 5: References

What are your purchase options?

Buy single course, or

 the premium bundle of all 8 courses and 10 webinars

Eliciting Patient Concerns

Feel confident you can elicit all your patient’s concerns and satisfy their needs without extending the length of their visit.