How do I resolve an SD Card Failure alert?

BlackboxMyCar Updated by BlackboxMyCar

If you hear the SD card error alert, it means your dash cam has encountered an error with the SD card and can’t start recording. No need to panic, it could as simple as a faulty SD card or an incompatible SD card.

There are a couple of things you can do:

1) Reformat the SD Card

You can reformat your SD card using your PC or Mac computer, or you can simply leave the SD card in your dash cam and use the WiFi/Format button on the side of the dash cam.

2) Replace the SD Card

We recommend trying BlackVue branded microSD cards as these SD cards are guaranteed to work with your BlackVue dash cam. If you are looking for more options, we also recommend the Transcend High Endurance microSD cards.

If you have done all the above but your BlackVue is still sending you failure alerts, then you need to contact us so we can further investigate and assist you.

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