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Sophia Stephen

How Flipkart’s Customer Experience team empowered agents to work from home

Team Flipkart Stories

COVID-19: Enabling access to essentials to communities through the power and reach of e-commerce through collaboration

As the world awaits a cure to the COVID-19 virus, keeping entire populations indoors and enabling e-commerce to service them is probably the best way to break the chain of transmission. So, what does it take to keep 1.3 billion people indoors for a prolonged period without fanning unrest? The answer lies in ensuring essential products continue to be produced, transported and delivered to people at their homes.