My printer is making indents on the paper

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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Printer making indents on paper
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There are times your usually trusted printer might begin playing pranks on you. And one of the ways it does so is when the printer is making indents on paper.

However, that is among the more common problems with the printer that is usually related to the printer’s roller. The roller is either damaged or there might be some debris that has caught between the roller and that might be causing the printer to make indents on paper.

This issue is easy to resolve and it requires either replacing the roller as a whole or clearing any debris that might be interfering with its free movements.

What to do if printer is making indents the on paper?

1. Clearing roller debris

Keep the printer roller free of any external debris if your printer is making indents on paper

  1. Detach the paper tray from the printer.
  2. You might also be required to remove the printer cartridge holder as well if that is blocking access to the rollers.
  3. Once you have a clear view of the rollers, check to see if there is any debris that might be hampering its normal operations.
  4. In any case, you will do good to clean the roller as well its surrounding regions with a lint-free cloth.
  5. The rollers are made of extremely soft rubber, so make sure you don’t end up damaging the roller during the clean-up process.
  6. Re-insert the toner and paper into the feed tray.
  7. Print a test page and see if this solves the issue.

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2. Rejuvenate the roller

Printer making indents on paper? Use roller rejuvenator to infuse some new life in the roller

  1. Sometimes the roller might harden up due to years of usage. This might cause it to press harder on the paper thereby causing indents while printing.
  2. To remedy such issues, you can use roller rejuvenators to infuse some new life in the rollers. Those work by softening up the rubber as well as cleaning its surface.
  3. The first step will be to procure some over-the-shelf printer roller rejuvenators.
  4. Remove the paper tray, cartridges/toner or anything else that might be blocking your access to the roller.
  5. Spray a generous amount of the rejuvenator on a piece of lint-free cloth or paper scrub and use the same to gently wipe the rollers. Do this for a couple of times.
  6. Re-insert the paper and cartridge tray, or anything else that you might have removed.
  7. Print a page and check if the indentation issue is resolved.

3. Replace the roller

You might have to replace the roller as a whole if the printer is making indents on paper

  1. Get to the roller as before by detaching the paper and cartridge tray.
  2. Detach the roller as well. For this, follow instructions for the same as applicable for the particular make and model of printer.
  3. Insert the new roller.
  4. Re-fix the paper tray and cartridges as well as everything else that you might have removed as before.
  5. Check if this solves the indentation issue.

Get in touch with the support staff if everything fails, or you aren’t too comfortable dealing with the hardware aspect of your printer.


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