Customer support

Retirement frequently asked questions

What are your business hours?

What is your contact information?

How do I add extra security to my account?

How do I change my address?

How do I take a withdrawal from my annuity?

How much can I take out of my deferred annuity without penalties?

What is the process for receiving my required minimum distribution (RMD)?

How do I take additional money out of my income/immediate annuity?

How do I change my beneficiary?

How do I access my contract online?

Are my statements available online?

When will I receive my IRS Form 1099-R and 5498 from Symetra?

How do I add an attorney-in-fact (power of attorney) to my annuity account?

How do I change the account allocations on my fixed indexed annuity?

What is my minimum interest rate?