Frequently Asked Questions

Do I need a contract?
A signed contract is essential to protect both the customer and the contractor. It helps ensure that both parties clearly understand the details of the project.  It should list specific details such as materials, the scope of work, and any warranties.
What steps are taken to protect my structure against the environment during the process?
In the event we encounter rain or other weather events during the process our crews will take reasonable steps to protect your structure. Our typical process is to stop work and place a protective tarp on the roof until the weather event has cleared.
How long will it take to replace my roof?
It typically takes 1-2 days to do a full roof replacement on a residential home, depending on the size of the roof.
What happens if you uncover damage that wasn’t visible before?
We anticipate some hidden damage such as rotten decking under your existing roof. Our contract includes an allowance for this kind of unexposed damage. If there is damage that exceeds this allowance you should anticipate an additional cost which is also listed in your contract. We will notify you immediately if this additional cost is expected to apply to your project.  Please contact your appointed representative if you have any questions or concerns regarding these policies.
When is payment due?

We expect payment in full on the day of completion.  

For insurance claims, the insurance provides a schedule of payment that varies with each company. Please contact your appointed representative if you have any questions or concerns.

Do I have to pay my Insurance Deductible?


GA House Bill 423 states that it is unlawful to:

(4) Advertise or promise to pay or rebate all or any portion of any insurance deductible

As an inducement to the sale of goods or services. As used in this subsection, the term

promise to pay or rebate’ includes (A) granting any allowance or offering any discount

against the fees to be charged, including, but not limited to, an allowance or discount in

return for displaying a sign or other advertisement at the insured’s premises, or (B) paying

the insured or any person directly or indirectly associated with the property any form of

compensation, gift, prize, bonus, coupon, credit, referral fee, or another item of monetary

Value for any reason.

What is the difference between a 3 TAB shingle and an Architectural Shingle?
There are three primary differences:

Warranty: Manufacturers Warranties differ by shingle.

Aesthetics: Architectural Shingles have the “3D,” or layered look and Three TAB Shingles are flat.

Durability/Performance: Architectural Shingles can withstand higher wind speed (80-120mph) than Three TAB Shingles (60mph)


What kind of warranty will I receive with my new roof?

We provide a standard 5-year workmanship warranty on all full roof systems.  We can offer additional upgraded warranty options upon request.  Please contact your appointed representative if you have any questions or concerns.

What is a Public Adjuster (PA)?

A public adjuster** (PA) is a licensed professional who handles claims and represents a policyholder.
Public adjusters negotiate with an insurance company to reach a resolution on the insured individual’s behalf.  This allows you to continue your daily life without the increased stress that can come with filing and resolving a claim with an insurance company.

**Barrelle Roofing is not a Public Adjuster.

Is Barrelle Roofing licensed and Insured?
Barrelle Roofing is licensed and insured for your protection, accredited by the Better Business Bureau, and an Owens Corning preferred contractor.

Barrelle Roofing


Call Now: (770) 658-0342

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