Today I receive a notice from the email administrator from… Below is a summary of this update:

We are in the process of outsourcing our webmail to a company by the name of BlueTie. I don’t know how many of you have heard of them, so I have included the following links:

BlueTie will host our mail servers and the web pages. They will not handle our abuse or customer service. This will be maintained by us. They will be handling our spam filtering and white/black list. I do know, however, they do not have a feedback loop program. I have recommended that they do so and that it be in ARF format.

Therefore, as of the cut-over date, anyone who currently is whitelisted with us will no longer have this benefit. In addition, all feedback loops will cease. We expect email to start moving over within the next few days and it will take about a month to move everything.

What is the impact of this?

  1. The current whitelisting and Feedback loops managed by Excite will cease to function over the next few weeks.
  2. Monitoring delivery to the Excite, Iwon and MyWay domains will be critical to understand; rate limits, bounces and system delivery requirements.
  3. Delivery issues should be addresses to BlueTie, while spam and abuse issues (only when your receiving email not sending it) should continue to goto to handel.

I will continue to post updates and progressing notes as I recieve them.