

GUCCI Team Manager (m/w/d)

Gucci - Regular
AUSTRIA - Austria

As a GUCCI Team Manager, you will lead and inspire a dedicated team of Client Advisors to deliver the highest performance through a customer centric attitude. You will lead from the shop floor, delivering real time coaching and feedback to achieve business and product category goals. You will develop and grow the talent within your team. You are an ambassador of the brand, promoting our Values and Amplifiers.


• Provide support and regular feedback to Client Advisors to ensuring their development is ongoing and their motivation and sense of belonging is high.
• Conduct regular and monthly performance conversations, discussing results and developing action plans.
• Participate in attracting, recruiting and onboarding a high performing team.
• Manage the employee lifecycle of the client advisor both online through Workday and local platforms and offline through paper forms and documents.

Partner with the Store Manager and Human Resources on employee relations issues to ensure effective resolution.
• Support opening and closing of the store as Manager on Duty.

• Full utilisation of the various clienteling tools to activate, retain and grow team and personal client base.

• Partner with the Store Manager and the Merchandising team, by providing effective feedback on products, stock situation and specific category requests in order to grow the business.
• Partner with the Store Manager and VM team to provide insights to maximize the category potential while ensuring the image and merchandising guidelines of the store are maintained.
• Partner with the Store Manager and the Training team to ensure Client Advisors develop full product knowledge through specific training, while ensuring they are aware of market trends and competitors.
• Utilise digital platforms to support store and online product sales.

  • Full time
  • 欧洲
  • Austria


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