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Hosted IVR

Central IVR

Central IVR is a cost effective and feature rich replacement for traditional in-store IVR hardware. The service is always available, does not require onsite hardware or software, and is compatible with most VOIP phone systems and pharmacy software. Central IVR provides alternate call handling, where patients have positive experiences even when a phone line or the pharmacy system is "down" at a store location or enterprise-wide. The service is flexible most changes occur real-time. Additionally, Central IVR provides a high capacity solution allowing virtually unlimited simultaneous calls into the system.

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