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My desktop icons have been stripped of their icon labels, and nothing seems to be recovering them. To be clear, when I attempt to rename, the text shows up, and when I view my desktop in an explorer window, all text is preserved.

System restore to a stock state will not recover. No changes have been done to the computer -- no installs or downloads for two weeks prior to this error. Rebuilt the icon cache, still no response.

Does anyone know what could be causing this problem?

  • OS: Windows 7 Enterprise 64-bit
  • Profile: Local, non-roaming

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2 Answers

up vote 1 down vote accepted

Method 1: I would suggest you to I would suggest you to perform an SFC scan and then check- Perform a SFC Scan


  2. Type the following command, and then press ENTER:

sfc /scannow





Check the below mentioned link for further guidance on SFC scan -http://support.microsoft.com/kb/929833

Method 2: if the issue persists, I would suggest you to refer to the below mentioned link to fix a corrupted user profile and follow the steps provided- http://windows.microsoft.com/en-US/Windows7/Fix-a-corrupted-user-profile

For additional assistance you nay refer to the link - Create a new user account- http://windows.microsoft.com/en-us/Windows7/Create-a-user-account

Check if the issue appears in the new user account. You may also check after logging in as an administrator.

Method 3: If the hotfix you have installed is not very critical for your computer then you may use the below mentioned steps for system restore -


Note: When you use System restore to restore the computer to a previous state, programs and updates that you installed are removed. It is possible that your hotfix files may get removed.

To do this, there must be a System Restore point at which the logon was successful. Follow the steps mentioned below to perform system restore – To restore the operating system to an earlier point in time, follow these steps:


  2. In the System Restore dialog box, click Choose a different restore point, and then click next.


  4. Click Finish. The computer restarts, and the system files and settings are returned to the state that they were in at the time that the restore point was created.


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Thanks, that did it. –  buzzedword Apr 9 '10 at 18:50
Anytime man.... –  Chris Tarazi Apr 9 '10 at 20:19
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I am having the same issue, problems are persistent in safe-mode and when running SFC /scannow it blue screens the machine, system restore fails, have checked the disks for errors and memory, it's deffinately a windows issue, have tried pretty much everything and still no luck, next step is to run SFC from the repair cd and see how that pans out, will keep you posted!

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It worked, note to those trying to run sfc /scannow from safemode, do it from the recovery CD instead! :) –  user215336 Apr 8 '13 at 20:36
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