Samsung Acclaim user reviews (U.S. Cellular)

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1.5 stars 49 user reviews
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Results 1-5 of 49
  • "Good phone; like having a little laptop in your pocket."
    on by felix061205

    Pros US Cellular includes their navigation app included with the data package, easy to get familiar with, button layout, slide out keyboard, screen size, clear picture, huge selection of apps.

    Cons Battery life, minimum RAM, speaker phone volume.

    Summary This is a great phone for US Cellular's first endeavor into the Android smart phone world. It surpasses any other phone they have in their class currently, including the HTC Touch Pro 2, Motorola Crush, Samsung Messager, Samsung Caliber, and LG Bliss.

    I've been a US Cellular customer for 8 years. Somewhere in between I tried Sprint, but could not stand their customer service and AT&T's prices are too high. As for anyone who is not with US Cellular and has already had the luxury of being exposed to other Android phones this one is not going to blow you away. Other providers probably do have better phones, but for the price of $100 for 2 of these, no one else is going to beat that.

    Many people will complain that this phone is not business friendly; that you can't sync your corporate calendar easily, but if that's what you want out of your cellphone you should probably get a Blackberry.

    Android has their disadvantages of Blackberry, but it definitely has its advantages. Blackberry tries to keep a close grip on it's market and their aren't a lot of developers who put their software on the Blackberry World. I'm not saying their aren't any, but not as much as the Android Market.

    It's only a matter of time before Android gets the capabilities of being more business friendly. You have to think that Blackberry and Windows Mobile have been around for over 10 years, and Android has only been around for 2.

    As for the processing speed and memory capacity of this phone, like I said it's not the best in the market, but for a long time US Cellular customer its great and a step in the right direction of where US Cellular wants to take their company to stay competitive with other national providers. Like Android's claim to fame says, you can run many apps simultaneously, but once you get a lot open you do notice the phone bogging down. This could have been fixed with more memory, but like I said before, 2 PHONES FOR $100.

    Also, if you get an app like Advanced Task Killer, you can control which apps you want to end. It would be nice if their were a way to shut down apps that were running from within the operating system, similar to long pressing the blackberry key, but that is not a problem with the phone, it's the operating system.

    The battery life on this phone is not the best, which was one of my cons. Get a car charger or charger you can take with you while you're out if you're going to be using it all day long. It'll probably last about 6 hours if you are using constantly, 12 if you use it sporadically.

    All in all, I think this is a great phone when comparing it to other touch screen, Android phones. It's not going to be as business friendly as a Blackberry. If that's what you want, then get a Blackberry. This phone is for someone who wants to do many things at the same time like surf the web, listen to music, check email, and go on Facebook. Like I said before, it's like having a mini laptop in your pocket.

  • "don't waste your money"
    on by guynwdm

    Pros keyboard functioning

    Cons apps randomly coming on even after you turn them off, change settings, etc.
    touch screen very inaccurate
    dropped calls and signals in places of easy access.
    battery life running apps is less than an hour
    settings seem to randomly change

    Summary I am familiar with apps and touch screens. The level of inaccuracy with this phone was mind boggling. Things not even close would turn on and off, Sitting next to someone with a different brand of phone with the same apps and provider would get things to run, my phone would lock up. Sound settings would change even when phone is not touched. Difficulty getting facebook app to load information in messages or even work sometimes. Standing in my driveway in the Des Moines Metro area I could not get the gps to find my location. Once the gps was able to find my location it dropped it 3 times while driving on the interstate system. The gps wiped out a fully charged battery in less than an hour. Save yourself some grief and get a different phone.

  • "Horrible, unstable, unusable. It's even a bad "phone""
    on by honduhchicken

    Pros Runs Android, has a keyboard, other than that, nothing!

    Cons SLOW, buggy. Hardware unfit for Android, times when I couldn't even answer calls due to software hanging, unresponsive, by the time it caught up, call was in voicemail. Happens to my wife's and brother in laws Acclaim as well. Won't be around long.

    Summary Owning this product was the worst experience I've ever had, especially considering I waited 2 years for USCC to get an Android and resisted buying an iPhone. 2 months in, I negotiated that USCC take the phone back and credit toward an HTC Desire which is LEAPS and bounds better (despite the lack of hardware keyboard). I hated everything about this phone, especially the fact that didn't even make a good "phone". The phone app was laggy, buggy, and would force quit! If you can't even use your phone as a phone, then it's useless in my opinion. I love USCC, and I love Android, but this phone does neither of them justice and I can't imagine USCC offering this phone as it is for very much longer. This phone needs a better processor, major software update, or both. I made sure my situation wasn't due to a rogue app by resetting the phone to factory default, no luck. I also know it wasn't a "bad egg" because my wife's and brother in law's Acclaims both display these characteristics and even my wife, who's a very light-duty user complains about the phone and CONSTANTLY proclaims how much she "hates this phone", especially when she'll miss a call due to the "slide to answer" graphic hanging on the screen, leaving all the other buttons unresponsive as the phone rings and rings, eventually to be answered by your voicemail to which you can only check once your phone decides to "unfreeze" and display it's snarky little "missed call" graphic. This phone drove me to fits of rage and I wouldn't recommend it to ANYONE. It's a horrible device and I would recommend an HTC Desire over the Acclaim even if you were like me and you felt like you couldn't live without a keyboard. The speed and stability of the Desire made me forget all about my need for a keyboard, as well as my horrible nightmare with these Acclaim phones. (For the record we have 5 of them on our account, and 4 of the 5 users feel the same way I do). The 2 months that I had mine, I felt tethered to a charger, with light voice use, some easy browsing, and pretty standard exchange syncing I was lucky to get 8 hours. If I was keeping myself occupied during a commute with youtube, streaming internet radio, or podcasts within an hour and a half I was searching for an outlet.. again the HTC Desire walks all over the Acclaim. I have a hard time believing that USCC did any sort of testing with this phone, and if they did, I'd like to meet the unqualified dolts who tested it, and by which standard they dubbed this piece of garbage worthy of release to their customers. Good luck, spare yourself the agony and pass this phone up, and if you do buy one, beware, the 30 day satisfaction guarantee is worthless because you may not experience any of these problems within the first 30 days due to the fact that your Acclaim will take the first 29 of them booting up. Good riddance, now to help my wife get rid of hers.

  • "Basics are missing and intolerable"
    on by me1lnic1

    Pros Fast Browser

    Cons Too many to list in 250 characters

    Summary A smart phone that is designed for men that only need the phone for personal use, not personal and business.Unable to synch corporate email/calendar account without app that according to work telecom guy (uscc didn't have any info) won't be out until September 2010.Unable to connect via Bluetooth after trying several different phones and devices. keyboard 2 small 4 female hands. Difficult to open without gripping and touching the screen. Call volume is too quiet, have to put Blackberry callers on speakerphone to hear.

  • "Loved it at first."
    on by sbsdriver

    Pros I have no problems using the touch screen and I have fairly large fingers. When it works properly it is an awesome phone.

    Cons Freezing, shut offs, factory resets to make phone work properly.

    Summary For the first 2 months this phone was awesome!! In the last month, the phone was constantly freezing. After a phone call I would have to wait 30 seconds to a minute to use the phone. Then it got to the point that it was becoming impossible to do anything. I would try to restart the phone and it would just keep restarting for 30 to 40 minutes. Of course when I got to the U.S. Cellular store it started. We did a factory restore and things were fine for a week. Now when the phone is in standby for a period of time, the only way I can use the phone again is to pull the battery to restart the phone. No button I push will make the phone respond. I am in the third month of this phone, and I am going to USC tomorrow to raise hell. I have insurance on the phone, but to replace the phone it is a $100 charge, I only paid $80 for the phone in the first place!!! So I am going to raise hell. This phone has great potential, but Samsung has failed big time on this one.

Results 1-5 of 49

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Quick Specifications

  • Service provider U.S. Cellular
  • Cellular technology CDMA2000 1X
  • Combined with With digital camera
  • Weight 4.6 oz
  • Sensor resolution 3.2 megapixels
  • Diagonal screen size 3.2 in