Brandkarma on Facebook Brandkarma on Twitter

How are Karma rankings and top suggestions calculated?

How are Karma rankings calculated?

Each brand has a tally of points collected from user ratings and suggestions. These points decay over time so that we're always emphasizing recent and popular activity. After all, we want a brand's karma to reflect up-to-date performance and behavior. So what is fresh AND popular is more likely to appear higher up the rankings.

How are top suggestions calculated?

To generate the top rated suggestions we look at how popular a suggestion has been over the previous week. By responding to suggestions with replies, thumb ups or thumb downs you influence what appears as "top rated". Come back to the suggestions page to find out what suggestions are popular at the moment.