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BlackBerry® Tour™

Posts: 17
Registered: ‎07-26-2009
My Device: Not Specified

Speakerphone just died

This morning I missed my alarm and was late to school. I came to notice that even when I was receiving a call, it would only vibrate and not play the ringtone. I made a call and activated the speakerphone and I couldn't hear anything. I have a feeling the speaker died but I haven't really done anything crazy with the phone for it to "blow" or even not work. Anyone else having this problem?
Posts: 256
Registered: ‎07-10-2009
My Device: BlackBerry 9700

Re: Speakerphone just died

Hello Sepanian,



It does seem odd that you would lose your sounds like that. Are you able to get any sound out of your device?  What profile is set to active under the Profiles icon on the main screen of the device?   


I will assume you have already tried taking the battery out of the device while it was on and put it back in...


If all of this looks normal you can use a computer to reload the software on the device after backing it up.


1)  Here is how you back up your device. 

2)  Here is how you reload the software cleanly on the device.  

3)  Here is how you restore your data to the device if it is not backed up automatically.   





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