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Our Exchange server handles emails for @ourdomain.com (for example).

We have multiple clients that will send emails to our support@ourdomain.com email address and we want to configure server-side rules that will forward emails from each client's domain to a different email address within our exchange server.

For example:

steve@client01.com sends an email to support@ourdomain.com and we forward it to client01.support@ourdomain.com

phil@client02.com sends an email to support@ourdomain.com and we forward it to client02.support@ourdomain.com

...and so on.

It would be nice if we can additionally stop the email arriving in the support@ourdomain.com mailbox, but that is not a specific requirement.

We have a rule setup in Outlook that sort of works, but it doesn't do all from a domain only specific email addresses. It does work when Outlook is not running which is a start.

I realise it would be easier to give each client a partiuclar email address and have them email straight to that rather than all use the same, but this is what I have been asked to setup.... :S

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up vote 0 down vote accepted

Think you can do this through transport rules. On your Exchange Management Console, under Organization Configuration -> Hub Transport -> Transport Rules. If you set the rule to something like,

When any of the recipients in the To field is support@ourdomain.com and When the from address contains client01, redirect to client01.support@ourdomain.com.

The redirect should mean it doesnt go into the mailbox as well

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Just been looking at the exact same thing! –  neildeadman Dec 7 '12 at 12:03
You might need to restart your microsoft exchange transport service on your hub transport server to get it to work. –  user114106 Dec 7 '12 at 12:45
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