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If you are having trouble connecting to Stan on your FFALCON Smart TV, it may be caused by firmware or internet connectivity issues. Please follow the troubleshooting steps below to try and resolve the issue.

Test the Internet connection on your device+


  1. Press the Settings Cog button your remote.
  2. Select Network.



Restart the device+



  3. Plug your device back in.

  4. Turn your device on with the power button.

  5. Launch and try to use the Stan app again.

Update device software+



    2. Select Software Update and select By network



The screens may vary slightly depending on the manufacture year of your device, but you should be able to find the settings in the Support section of the menu.

Clear Stan app cache+




  2. Navigate down to About.


  4. Confirm Clear and Log Out.


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