all 15 comments

[–]Juicyjackson[S] 14 points15 points  (5 children)

Yea I'm not giving a Chinese supporting company my ID. After they banned 2 casters, suspended a player in the tornament, and withheld prize money from said player all for showing support for Hong Kong.

[–]WeEatPaintChips 8 points9 points  (4 children)

File a complaint with the BBB and call your credit card company. While there are good reasons to required a photo ID - account recovery, charge dispute, etc - you shouldn't need to provide personally identifying information to cancel an existing subscription.

[–]madlobsterr 5 points6 points  (3 children)

This isn't canceling the subscription, it's canceling the account, which deletes all game data and you permanently lose the games you've purchased from them.

[–]WeEatPaintChips 2 points3 points  (2 children)

I guess that falls into the category of reasonable, but it looks like it might contradict their own EULA. Sec 10, para B, sub i reads, "You are entitled to terminate this Agreement at any time by notifying Blizzard by email at [support@blizzard.com](mailto:support@blizzard.com)" (https://www.blizzard.com/en-us/legal/fba4d00f-c7e4-4883-b8b9-1b4500a402ea/blizzard-end-user-license-agreement).

Although I haven't brushed up on my contract law in while, I don't believe it's lawful for Blizzard to add an additional barrier to the cancelation based on the wording they provide in the EULA. If you want to terminate the account, you have a legal right printed in the EULA to do so unfettered and uninhibited. Who knows, it may not make a difference with a company that large.

[–]mynameis_mcq 1 point2 points  (0 children)

I sent this exact request with a link to and screenshot of the EULA. I received this response:

Thank you for emailing Blizzard Customer Support. This email address is no longer monitored for response.

IANAL but that seems like an admission that they are violating their own EULA?

[–]Zack_Wester 0 points1 point  (0 children)

print screen and highlights that part.
send it in as your id.
thanks for allowing .jpg at up to 15mb.

[–]27god o n g l e 4 points5 points  (1 child)


[–]Juicyjackson[S] 3 points4 points  (0 children)

Yep, you might not get the prompt as it said they might ask you, but on both of my accounts, I have gotten the prompt.


Damn. This is why I pirate don't play Blizzard Games.

[–]T4blespoon 1 point2 points  (0 children)

That's weird.

[–]KushiroJuan 0 points1 point  (0 children)

Gotta keep china happy bud

[–]AgreeableLandscape3 0 points1 point  (0 children)

Pretty sure that's illegal in the EU.

[–]Sangheili113 0 points1 point  (0 children)

I wonder if they truly check or not, if they don't then you can send any picture in

[–]Rainsorrow 0 points1 point  (1 child)

This was like this all the time though, not just because of the china incident

[–]AgreeableLandscape3 0 points1 point  (0 children)

Doesn't make it better. At all.