Dear Public Works,

Please light the street lights on the Worcester-Shrewsbury Quinsigamond Bridge! The street lines are faded, the barrier is black at night, and the curb is invisible in the dark, even with a full moon. Don&rsquo;t wait for the new bridge to be built; this is dangerous for the entry between cities right now! Thank you.


Dear Elemtea,

We spoke with the manager of customer service at the DPW, who said this problem had not yet been recorded in their database. In order for this to happen, a member of the community must call the DPW with the pole number of the light that is not working correctly. Other questions to ask include: &ldquo;Is the pole aluminum or wooden?&rdquo; and &ldquo;Is the light completely out or just flickering?&rdquo; When you call, the issue will then be recorded in the database and you will receive a Service Request Number. When we called back a few days later, we received information that someone was sent to check out the area and noticed many unlit lights. National Grid is currently working to fix the problem, which will hopefully be resolved soon. If you have any more questions or complaints, you can call the DPW&rsquo;s customer-service line at 508-929- 1300, Monday- Friday between the hours of 7:30a.m. and 5p.m.

&mdash;Query fielded by Pamela Fahlbeck

Have a question for the city that you&rsquo;ve always wanted to know the answer to? Let our investigative team find out the answer &ndash; or at least set you in the right direction &ndash; when you submit your question to editor@worcestermag.com, and put PUBLIC WORKS in the subject head or submit it online here. We&rsquo;ll get right on it.