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Entries in frustration (1)


Uneven Terrain

I'm struggling with something that should be soooo easy, especially given my just having completed something similar that was (or should have been?) more challenging. This is a good reminder that strengths and weaknesses, abilities and disabilities (within ourselves), insight and blindspots are not evenly distributed throughout our beings, they're not relevant 'across the board', almost never.

I built my website on SquareSpace in a matter of a couple weeks. When I had questions, I emailed tech support or looked for answers in their database of questions. Putting together the website was no more complicated than writing the content. There are a couple peices I'm leaving for my tech helper to do, but I got it to the point of up and running, workable, 98% done.

MailChimp, however, is another story. They, offer a wide variety of tech support methods--video tutorials, searchable database of FAQ, emailing tech support (with fast turn around on replies). The process for setting up forms and campaigns guides you through, step by step, having you select what you want and plug in your info. Should be cake, right?  But I'm finding I'm constrained by the overly-rigid format. (At least I think this is the problem, at this juncture.) I can't figure out how to get out of it what I need to have in place and I'm not finding the help that I need, even with all of these tech support options. I'm right now waiting on a reply to another email I sent out to tech support.....

This mirrors other things in life. You have the skills, knowledge and experience but something is a little different this time and it trips you up. You find yourself floundering in a sea when you had just entered a did that happen? It's a good place to manage frustration because no other people are around. Practice patience with yourself.  And actually, how awesome is it that these services come with free tech support! I have no dearth of things to do, so I get to finish some other project.