ELIVINGSPANISH shall protect the personal details of all its students to ensure that their learning experience is safe and enjoyable.

The privacy policy refers to how we use the personal details the student provides via the ELIVINGSPANISH website, by telephone, email or during the classes themselves.

What personal data will ELIVINGSPANISHask me for?

When you decide to register with ELIVINGSPANISH, we shall request some personal details such as your name, email address, etc. Completing the fields required with your personal details allows us to develop the most personalised language programme for you, based on your needs and preferences.

How does ELIVINGSPANISHuse the information that I provide?

ELIVINGSPANISH shall use your personal details in the following ways:

– For academic reasons, which means that your teacher may contact you to give some additional information related to classes, timetable etc.

We shall inform you in advance about when and where ELIVINGSPANISH shall need to use your personal details for other reasons. You also have the right to refuse to give your permission to use your data for reasons different to those mentioned above, in line with the General Data Protection Regulation and the Data Protection Act (DPA) 2018.

Will ELIVINGSPANISHshall my personal data with anyone else?

No. The information you give shall remain confidential (except when it is required for legal reasons, such as for example for government bodies of the police).

How long will ELIVINGSPANISHkeep my personal details?

We shall keep your personal details in our system for the period that you are using the services of ELIVINGSPANISH.

How will ELIVINGSPANISHProject my personal details?

ELIVINSPANISH wishes to guarantee the security of your personal details, as well as the transactions you make. We use appropriate security measures, both organisational and technical, to prevent your details from being revealed or used inappropriately. We use a safe server that receives and stores the data that you provide when you register and any personal data that you send by email is encrypted safely.

The information used during payment to ELIVINGSPANISH by PayPal is protected by the security measures involved this kind of payment, which is considered to be in the safest in the market at present. Although we have never had any problems to date, the security of payments made by bank transfer cannot be completely guaranteed as they are controlled by the bank involved and not by the account holders. Therefore, we suggest that you contact your bank for more information on their security policy for bank transfers.

ELIVINGSPANISH´s policy regarding cookies:

A “cookie” is a small piece of information that is sent from the computer where there is a website to your computer, and is saved in the hard disk. Each website sends its own “cookie” to your browser, if the settings of your browser so permit. To protect privacy, your browser only allows access to cookies that have already been sent, and not the cookies that have been sent by other websites.

Cookies record information on the browser settings so allowing suppliers to create websites to suit your interests. The users have the chance to configure their computers to accept all cookies, informing the user when a cookie has been sent, or not to receive any cookies at any time. The latter means that the user will not receive certain personalised services.

Choose the “help” menu in your searcher to get more information on the options on cookies.

How does ELIVINGSPANISHuse the cookies?

We only use information provided by cookies for one reason: so that the ELIVINGSPANISH portal can keep your user information as you need so that you don´t have to give it whenever you enter our website.

Changes in ELIVINGSPANISH´s privacy policy

This policy shall be updated periodically, so that you may check it whenever you send us your personal details.