Handling Guideline for Cancellation/Schedule Change of BR/B7 flights affected by Typhoon LINGLING

1. Eligibility: 

For passengers holding BR/B7 tickets issued on/before 05SEP2019 with confirmed bookings on BR/B7 international and cross-strait flights on 05SEP2019 that flights being canceled or changed because of typhoon LINGLING. 

2. Applicable period:

The application must be submitted on/before 19SEP2019. 

3. Rebooking/Reissue: 

  • The fare/tax difference and the service charge will only be waived once for the passenger changing to the new BR/B7 flight/date departing on/before 19SEP2019 with the same booking class and route as on the original ticket. 
  • Ticket validity can be extended for 14days if the ticket validity is due to expire. 

4. Award tickets and upgrade with mileages: 


5. Refund: 

  • Refund rule and charge will be waived. 

6. Group Passengers: 

Please contact your travel agent. 

7. Free and reduced fare tickets:
