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  • Terms And Conditions

    1. Interpretation

      1. In these Terms and Conditions unless the context otherwise requires the following expressions shall have the following meanings:

      i “Lalamove” means Lalamove India Pvt Ltd., a company incorporated in India with its registered office at Unit No. 1B-63, 64 & 65 on First Floor of Phoenix Paragon Plaza, Phoenix Market City, L.B.S. Marg, Kurla (W), Mumbai, 400070.

      ii “Participating vehicles” means vehicles which have agreed with Lalamove to accept bookings from you through the Services;

      iii“Services” means the services as set out in paragraph 3(1);

      iv “Software” means the Lalamove program to which these Terms and Conditions are related;


      vi “Advertisement” means the promotion messages appear on your mobile device during the operation of the Software.

      3. Unless the context otherwise requires, references to any paragraph is to the paragraph of these Terms and Conditions.

      2.Licence of the Software

      5. You shall not upload or send out any kind of computer viruses, worms, trojans, or malicious code.




      1. The Services are provided by Lalamove free of charge to you

      5.Links and Advertisements

      1. Lalamove is not liable for the contents and the accuracy of the Advertisements.
      2. Lalamove shall not be liable for your transactions with the advertisers of the Advertisements.


      2. Lalamove does not warrant the availability of the Services, the availability of vehicles through the use of the Services, the accuracy of the data or information provided as part of the Services or the quality of the services of the Participating vehicles.
      3. Lalamove shall not be liable to you for any damages, claims or costs whatsoever including any consequential, indirect, incidental damages or any loss of profit or damage to your mobile device as a result of your use of the Services or your installation and / or execution of the Software even if Lalamove or its representative has been advised of the possibility of such loss, damage or claim.
      5. The foregoing limitations and exclusions apply to the extent permitted by law.

      7.Personal Data and Privacy

      1. You may be required to submit personal information to Lalamove in order to use certain functions of the Software.
      2. We may also collect your personal information through various channels (not limited to social media or sign-up sheets created by Lalamove) whilst you indicate your intent to become our partner/user.  By submitting your contact details to Lalamove through various channels, you agree to provide Lalamove consent to contact you through various means, not limited to SMS/phone call/emails, irrespective of the DND status of your number.
      4. You agree that Lalamove is entitled to collect, use, keep and update your personal data to such an extent, and at such a time period as may be necessary when Lalamove provides the Services to you, and you confirm that the personal data provided by you are true and correct and up to date.
      6. You further agree that the collection, use, storage and transfer of your personal data is generally subject to Lalamove's privacy policy and personal information collection statement the latest version(s) thereof is at “”, and you acknowledge that you have read and understood the same prior to agreeing to these Terms and Conditions.


      1. Lalamove may from time to time amend the terms of these Terms and Conditions by “” and such shall be binding on you upon posting.
      3. You submit to the non-exclusive jurisdiction of the courts of India.
      4. Lalamove reserves the right to change the above Terms and Conditions at any time without prior notice.

      9.Rules of usage

      1. You shall not use the Software for or to promote any illegal acts.
      2. You shall not use the Software to produce any email advertisements or spam emails.
      3. You shall not use the Software in any way to track, stalk, harass or hurt any person.
      5. You shall not use the Software in another person’s name.

