Why isn't my issue a priority?
We prioritize concerns along with our project list to make sure we are getting the best bang for our buck when we send crews out to do work. Sometimes, we will make a list of repairs in an area before we head out to make them. Other times, there are slower times of the year, generally over the winter, when we can address minor issues.

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1. When will you take care of my reported issue?
2. Why isn't my issue a priority?
3. You closed my issue, but it's not fixed. Why?