Communications and Engagement Manager

29 Aug, 2019


Communications and Engagement Manager

Coalition for Smarter Growth
Washington, DC

Are you a creative and talented communications professional looking to make a difference on urban
issues in the DC region? The Coalition for Smarter Growth (CSG) is seeking a Communications and
Engagement Manager to join our small but mighty team. The ideal candidate will be flexible, organized,
and self-motivated and will have experience with digital communications, graphic design, and a clear
and effective writing style.

About the Coalition for Smarter Growth
Read more about our organization at

Job Responsibilities
Digital Communications (50% of time)
● Create consistent and intriguing social media content for our Facebook and Twitter, manage
daily performance metrics, and generate strategies to grow our presence on social media.
● Use our WordPress and Squarespace platforms to produce content to engage with our
supporters, evaluate supporter engagement, and ensure our websites reflect our current
● Manage our communications calendar.
● Write copy for, edit, proofread and provide technical support for our quarterly advocacy
updates, action alerts, invitations to events and occasional fundraising content.
● Use our CRM, EveryAction, to create our email and action communications and track the results
of these efforts.
● Develop strategies to build our mailing list and engage with supporters from a diverse array of
Graphics + Design (20% of time)
● Several times a year, use Adobe Creative Suite to layout publications including our annual
report, infographics, promotional materials, and other documents.
● Work with the CSG team to overhaul the current website, knowledge of WordPress will be
extremely helpful.
● Produce visual content to enhance our advocacy updates and online presence.
Events (10% of time)
● Provide support with photography.
● Work with the advocacy team to coordinate the details for our popular walking tours and
forums series.
● Develop an external engagement strategy to publicize our events to a diverse cross-section of
area residents.
● Assist with post-event processing including evaluations, updating records in our CRM,
managing follow-up email communications, and thanking speakers.
Volunteer Management (10% of time)
● Recruit volunteers and interns to assist with events and digital communications as well as other
opportunities as they arise. Ensure that we are using industry best practices to recruit a
multicultural group of volunteers from diverse backgrounds.
● Manage the volunteer database
● Plan an annual volunteer appreciation event
Organizational Collaboration (10% of time)
● Participate in weekly staff meetings
● Attend biannual strategic retreats
● In consultation with the team, develop quarterly work plans and report on work progress.
● Schedule and attend check-ins with supervisor and other team members.
● Provide other support as needed.
About You
You should apply if you meet 75-80% of the following criteria
● You are creative, detail-oriented, and organized and are comfortable managing several projects
at a time.
● You have at least 2-3 years of relevant experience with website design, digital communication
using a CRM system (we use EveryAction), and developing a communications strategy.
● You are comfortable navigating the backend of a website and understand the basics of HTML
● You are an excellent writer and can write clear, easy-to-understand content about complicated
issues on a deadline.
● You have a passion for making our communities more sustainable, inclusive, and livable, and
want to help advocate for better transit, more affordable housing, and more walkable and bikefriendly communities.
● You have a collaborative and positive attitude, and are able to work on your own or in a team
● You are comfortable using the Adobe Creative Suite to layout publications
● You have strong knowledge of how to use Facebook and Twitter to advance engagement,
advocacy, and fundraising goals.
● Experience with photography or film is a plus.
● Experience working on digital advocacy campaigns with a diverse group of supporters is a plus.
● Experience managing volunteers is a plus.
Employment Benefits & Details
● Expected salary range for qualified candidates is between $58,000 to $68,000. The exact level is
dependent on experience and performance-based raises are negotiable at the end of each year
● Full-time employment
● Health, dental, and life insurance
● A flexible schedule
● Commuter benefits
● Comprehensive vacation, sick, and personal leave
● 403(b) retirement program with employer contributions after one year of employment.

The position is based in the CSG office, conveniently located three blocks from Union Station in DC,
working with five other full-time staff members and a revolving cast of volunteer interns and fellows.
Periodic evening and weekend work is required, and matched with reasonable flexibility during the
CSG is an Equal Opportunity Employer. We are committed to providing equal employment opportunity

To Apply
Submit a cover letter, resume, and a writing sample of less than 500 words in one PDF to with “Communications and Engagement Manager” in the subject line. In your
application materials, please help us understand how you would contribute to the diversity of CSG staff,
and let us know where you learned about the position. Applications will be accepted until 11:59 PM
Sunday, September 8th. Only candidates selected for an interview will be contacted. Please, no phone

Job posted: 2019-08-29