top 200 commentsshow 500

[–]leiftr 1088 points1089 points  (73 children)

I've got two Strikes this September one after the other for no particular reason. I can't think of any explanation other than some technical issue with playing Pokemon Go on the Xiaomi Redmi 5 phone. Niantic Support says repeatedly that as long as I am abiding TOS and Guidelines there should not be any reason for concern, but here I am on the verge of the permanent ban for nothing. ¯\_(ツ)_/¯

EDIT: If you are Xiaomi user and received Strike or suspension recently, please, tell us via google form: Pokemon Go Strikes

[–]kiwidesignItaly | Lv. 40 x2 400 points401 points  (63 children)

it's the Appbooster thing in MIUI 10. find a way to disable it or you might be banned for good.

[–]Waidowai 157 points158 points  (18 children)

Does it really lead to bans or warnings?

I have mine on all the time. I guess I should disable it then?

[–]kiwidesignItaly | Lv. 40 x2 180 points181 points  (17 children)

Yes, you should. Just search TSR for Xiaomi, lots of people getting banned in the past week.

[–]uniteinpain666135K Catches - ⚡️ - FTP - MAKE BLISSEY GREAT AGAIN 56 points57 points  (9 children)

But from what I've read it's always the Redmi Note 5.

[–]Noguezio 27 points28 points  (5 children)

I have Redmi 5 Plus, never had any problem until now, should I be worried?

[–]WallofbonesStardust Collector | Instinct - Lvl 40 34 points35 points  (3 children)

Unless you don't care about risking your account, I'd be really worried..

[–]PuffinPastrySlytherin 9 points10 points  (0 children)


[–]Waidowai 18 points19 points  (0 children)

Ok I'll turn it of. I've had it running for months. It does nothing but keeps my phone ice cold. But better safe than sorry I guess.

[–]jagauthier 8 points9 points  (8 children)

Why does this violate TOS? Or does it do something that appears to violate TOS? I don't have this phone, but I'm quite curious.

[–]God_Damnit_Nappa 31 points32 points  (6 children)

Probably because it thinks it's a cheat even though it just sounds like a management app to improve game performance. But Niantic obviously doesn't know how to tell the difference between cheats and a built in phone feature.

[–]CatEyePorygon 17 points18 points  (5 children)

You can not cheat with said app. The only thin that it does is that it causes less lagging in your games. It doesn't break the ToS and I can't believe that this app got a false positive, while a lot of spoofers somehow can avoid detection.

[–]91919291jjj 7 points8 points  (4 children)

Spoofers avoid detection because you're generally just using software to change where your phones GPS coordinates read as, so you arent touching pokemon gos process at all (with the exception of ispoofer, which does while bypassing any detection, I'd imagine). On Android GPS Joystick is an app overlay like calcyIV, so its not going to trigger this specific protection. Game Boost on the other hand probably tries to modify runtime variables belonging to the pokemon go process to reduce lag, thus not surprising it would trigger a protection like that.

[–]CatEyePorygon 8 points9 points  (3 children)

In other words the game detection can't detect the main thing it was created... Bravo! Up there with the DVD rewinder.

[–]kiwidesignItaly | Lv. 40 x2 10 points11 points  (0 children)

No idea but I believe it's a false positive...

[–]ChakaZG 22 points23 points  (23 children)

Where the heck is that thing? I can't find it.

[–]deenahji89 38 points39 points  (12 children)

It’s in the Security app. Scroll down, there’s one called Boost Speed or something which is not it, go down further and there is Game Booster. You can’t delete it or remove PoGo from it, only disable it

[–]jordanmindyou 19 points20 points  (8 children)

What does “boost speed” mean in relation to an app?? Does it boost the speed of animations or something?

[–]iiRes 29 points30 points  (2 children)

The app prioritizes the game you play over other applications, so that your game has the best performance.

[–]jordanmindyou 44 points45 points  (1 child)

Honestly I’m surprised that is an option rather than the default... as far as I know, the vast majority of phones prioritize the open app over background apps

[–]DrDuutscher 12 points13 points  (0 children)

One word: marketing... "We make sure nothing can cut the line"

[–]kiwidesignItaly | Lv. 40 x2 47 points48 points  (1 child)

If you can't find it there's a good chance you haven't updated your phone, or your phone didn't get it. Search TSR for Xiaomi, there's a post with instructions to disable it.

[–]ChakaZG 12 points13 points  (0 children)

Alright, thanks.

[–]ArticRocket 10 points11 points  (7 children)

I don't have app booster or a mi 5, however I have a pocophone f1 by Xiaomi. There is a "Game Turbo" that definetly increases the responsiveness of pokemon go. From digging around the app it disables most background apps, prioritizes pogo traffic, disables background sync & puts most apps to sleep. It can also disable notifications, system gestures & enable "true color" basically disables blue light filter / auto brightness.

You can white list what apps should not be killed but the game just runs so much better. I am sure they do other things at the kernel / root level to give what ever game priority.

Anecdotally it feels much more like a IOS device in game turbo mode, than a Android device. When combined with raising pogo connection priority it's the closet thing to IOS speeds without being IOS.

Edit: The pocophone f1 was massively popular phone for pokemon go last year. While not as popular in the west Xiaomi is massively popular in developing nations so wouldn't be surprised Niantic has whitelisted game turbo.

[–]ChakaZG 4 points5 points  (5 children)

I have 10.3.6. and took a look inside of the suggested security app. There isn't anything that even remotely suggests that it deals with games. Time will tell I guess.

[–]leiftr 10 points11 points  (1 child)

There are players who disabled that booster before or after Strike 1 and got suspension anyway.

[–]suviell 5 points6 points  (0 children)

Yep. Me is one of them -_- disabled after the first strike and now I'm banned for 30days (Xiaomi redmi5 with miui global)

[–]WeirdStray 3 points4 points  (0 children)

I have a Redmi 5 Plus and I haven't had any issues, but thanks for the info, guess I might switch back to my old phone for playing.

[–]JoeDFitzDublin - Instinct - lvl 40 136 points137 points  (14 children)

I was setting an account up for my son yesterday and got a notification stating he had received a permanent ban, now what confused me the most was that we hadn't even set up his account fully, we only signed in on his google account and got the notification, it's safe to say my son is cursed already.

[–]rtboyceLevel 40 Valor 49 points50 points  (13 children)

That suggests that your son's account has been used by someone else. Change the password.

[–]JoeDFitzDublin - Instinct - lvl 40 36 points37 points  (6 children)

We literally only set up a Gmail address for him a few minutes beforehand so that he could play PoGo.

[–]killingthedreamINSTINCT | L40 | FL 46 points47 points  (5 children)

Not really, if you attempt to sign up a new account on a device PoGo deems is using an alternative PoGo game or a rooted device, it's immediately banned.

[–]xWilfordBrimleyx 4 points5 points  (1 child)

I created brand new alt one time and when i got in game as a level 1 0 xp character and the account had like 12 slashed pokemon on it. Any idea how that would happen?

[–]SemelirandaRavenclaw[S] 403 points404 points  (46 children)

Owners of Xiaomi Redmi 5 devices (5plus, Note 5, Note 7 and some others) on MIUI firmware version (, if the global version) come here such signs (first right, later left). In order to avoid problems, it is recommended not to install these firmware versions (or better not to update the firmware and OS) until the situation is corrected. At the moment, it is unclear what to do for players who have already received a ban. The only way that we can talk about now is to inscribe in those. support.


If you received a ban, please leave a comment with the phone model and firmware version. We collect statistics. Helicopters and cheaters, please do not write, so as not to spoil the statistics

[–]leiftr 98 points99 points  (7 children)

We are trying to collect information about affected Xiaomi users here: Pokemon Go Strikes

(It's a google form now. All data from the sheet was saved, don't worry.)

[–]GRAIN_DIV_20 13 points14 points  (4 children)

Is it only MiUI? I'm nervous because I just ordered a Mi A3 but it runs Android One

[–]CatEyePorygon 3 points4 points  (0 children)

So far only redmi 5 users got this, so it should be fine. However this does show that it could hit anyone, since Niantic's great cheating detection can not seperate system apps and actual third party cheating apps. In other words any update with a similar features regardles of device could cause this problem and Niantic needs to adress this

[–]KindaDepressive 8 points9 points  (1 child)

I have Mi A2 with Android One, everything is working fine for now

[–]mhekle 1 point2 points  (0 children)

Same model here. I play all the time, no issues.

[–]RoakOriginal 22 points23 points  (9 children) is safe?

[–]SemelirandaRavenclaw[S] 15 points16 points  (3 children)

So far, few statistics.But there was no such firmware version.

[–]Codexion2 5 points6 points  (2 children)

I have xiaomi mi 6 6/128 version with miui 10.4.1 never recieved a ban or a warning. Constantly use dual apps on pokemon go due to there only being 5-6 players in my town playing the game and we being shortmanned for most 5* raids. Adding the 2nd part to clear up anything in ur mind related to dual apps

[–]SEGAjkeeee 4 points5 points  (1 child)

We dont talk about dual apps,this is other sources talking about dual apps. We talks about game booster and gps module in redmi series,after last update miui huge gps lags and that sh*t booster

[–]karamellmann5 3 points4 points  (0 children)

Xiaomi Redmi 5, banned two accounts

MIUI Global 10.3.2

3 weeks of writing to the support and getting the same answer

[–]ArtMontef 8 points9 points  (3 children)

Xiaomi Redmi 5, two accounts got banned

MIUI 10.3.2

[–]brbrcrbtr 4 points5 points  (4 children)

I have a Redmi note 5 on and I haven't had anything like this. I already have game booster turned off because the controls annoyed me, do you think I'm safe?

[–]OurosOuroboros 85 points86 points  (5 children)

I hope Niantic fixes this and overturns these false strikes on people. Kind of ridiculous how they let automated systems just ban people for no reason without any proper appeal method.

[–]HiddenGhost1234 37 points38 points  (4 children)

Then spoofers just get away for free when you provide evidence of cheating

It's kind of silly

[–]NuTHCfan 17 points18 points  (2 children)

Spoofing is trivally easy to do without detection and the community for it is alive and well. It's a shame niantic's efforts to curb spoofing have only served to penalize legit players.

[–]OurosOuroboros 15 points16 points  (0 children)

Niantic doesn't care about spoofers. The cost for maintaining a proper anti-cheat system combined with losing whatever revenue the spoofer-whales generate likely isn't worth it to them.

[–]rederick57NJ 75 points76 points  (2 children)

There was a situation earlier this year with Ingress (another Niantic game). We saw a member of our community who we know was not a cheater get permanently banned, it turned out that certain users were falsely banned. Similar to what people are reporting, it was the combination of some version of the hardware and software.


They did eventually restore accounts, but players had to wait until they figured out they had a problem and then submit a ban appeal.

[–]Artishoki 39 points40 points  (1 child)

It's very sad that players have to lose their Pokemon Go accounts because of errors in the system. I'm so disappointed. Pls, fix this problem as soon as possible. We want to play!! 😩

[–]Unironicalhipster 34 points35 points  (4 children)

Guys, if Niantic is refusing to help individual users, maybe some game news outlets could help bring this issue into light. Pitch the story to Polygon, IGN, Gamespot.

[–]ArtMontef 3 points4 points  (2 children)

You say like it's an easy thing

[–]Unironicalhipster 10 points11 points  (0 children)

On twitter, Julia Child (@dahrae_) from Polygon usually reports news of Pokemon Go. I have tweeted at her and see if we can get an answer. Its worth a shot.

[–]Unironicalhipster 7 points8 points  (0 children)

Polygon, at least, have a pitch stories form. And they have posted news about problems reported on reddit before. Is NOT easy at all, but seems easier right now than getting trough Niantic :(

[–]lity-me 44 points45 points  (1 child)

Holly ... I'm affected.

Got account suspension on 25 September, and I'm don't have any idea why.

I'm using the Redmi 5 and the MIUI version. I'm almost always playing with my friend that has the same phone but never updates his MIUI and his account was not suspended.

Also, I send an appeal in the same day I receive a suspension, without response btw.

[–]Exaskryz#8/16 #NeverForget #Stack 27 points28 points  (8 children)

Niantic really needs to change policy on not discussing bans. False bans are something they repeatedly do and if they had more transparency, we, the QA team, can help them fix it. This is in lieu, of course, to the impossibility that they hire people with a degree in anything to increase their internal competency.

[–]gothicelSan Diego - Valor - L40 12 points13 points  (0 children)

Niantic and communication, you can only have one but not both.

[–]ArtMontef 9 points10 points  (1 child)

I couldn't agree more. If tbey told me two weeks ago what was the issue of first shadowban I would've avoided 30 days ban

[–]thlmLVL37 58 points59 points  (8 children)

[–]OneRocketSurgeon 36 points37 points  (6 children)

They're inactive

[–]harpingonNORTHUMBERLAND 26 points27 points  (5 children)

Indigo posted here about the shiny rate 7 days ago.

[–]mangaza 16 points17 points  (3 children)

Only because the head mod of the subreddit reached out to Niantic directly to get a reply regarding why the shiny regional rate changed. It wasn't a random reply. There's a comment by a mod in that same thread saying such.

[–]vibrunazoSantos - Brazil - Lv40 9 points10 points  (1 child)

Someone summon the Reddit mods to summon the Niantic CMs in this thread haha

[–]HubbtonesMystic L40x3 NOLA 5 points6 points  (0 children)

[–]ArtMontef 2 points3 points  (0 children)

If only mods could contact niantic about bigger issue, as people losing accounts, not only egg rates :v

[–]sunshine_enema 8 points9 points  (16 children)

Anyone know if Pocophone F1 is affected?

[–]fyshi 4 points5 points  (6 children)

So far, not affected. Used split screen and game booster in the last months without receiving a ban (deactivated game booster some weeks ago). Just this week I updated MIUI, I hope this won't change anything about that.

Just a questions to fellow Pocophone F1 users: If you encounter a wild Pokemon and begin to spin the ball immediately, is there a lag with the ball (which gets worse the longer the phone hasn't been restarted)? Or is it just me?

[–]Lemonade8891Singapore 1 point2 points  (1 child)

pocophone split screen user here too. have not updated to latest firmware versions due to concerns like this. Hope all will continue to be well and good.

[–]Vordeo 17 points18 points  (5 children)

So... Is this just Redmi devices or all Xiaomi phones? I'm on a F1 Pocophone and am wondering if I need to be worried.

[–]harpingonNORTHUMBERLAND 9 points10 points  (0 children)

Same... fretting.

[–]PdtpNetherlands 2 points3 points  (0 children)

I also have a Pocophone F1. Game Booster is also on my phone, but as far as I can tell it's deactivated by default. Let's hope it's actually off and not secretly doing something in the background.

[–]przemekmllvl.40 valor EU 7 points8 points  (2 children)

Hi All.

I'm playing at Xiaomi Redmi 5. Currently my account have 30 days suspension.

During this suspension time I created totally new account, game booster off, software 10.3.2 global - gues what! After 3 days at new account 7 days stike, just for nothing.

[–]lusolimaBoulder Co 49 points50 points  (7 children)

There should be a class action lawsuit against niantic if they're banning accounts that don't violate TOS.

I understand that this was an effort to crack down on spoofers but they have to be precise, which they clearly haven't. When people are spending so much in microtransactions, you can't just be banning people so haphazardly.

[–]megar52 6 points7 points  (1 child)

They skirt around your idea with the 3 strike policy. After one receives the 30 day suspension they become aware that their device is now targeted. Then buy a new device or go back to a previous one. It’s frustrating to lose your account for 30 days with these special one week bonuses also.

[–]aggixx 5 points6 points  (0 children)

class action lawsuit

Yeah... Good luck with that. The ToS most likely says they own your account, not you, and that they can terminate it at any time for any reason. Standard stuff.

[–]ArtMontef 7 points8 points  (0 children)

Recently made a thread about that issue

My and my boyfriends accounts are banned for using Xiaomi Redmi 5


Please, if anyone has any way to help us, please let me know. We are players since 2016, Niantic doesn't acknowledge a thing

[–]AsteloT_ 20 points21 points  (0 children)

My father a person with 60 years just got also another ban in a space of 20 days(so right now is a 30day ban), means 2nd one this month, also redmi 5 (10.3.2) , while i have redmi s2 and everything is fine. To me this company is completely crazy.

I'd like to add that, he is not using any game booster on that phone, i have it right here and it is disabled, and he barely knows how to disable stuff, so i guess i did when we bought it for him.

Hope all of you guys get your accounts back asap.

[–]AnetUA 5 points6 points  (2 children)

I have been playing since 2016. Last year I bought a redmi5 phone. And in the summer the firmware was updated on and the game began to work with errors.

Often disconnected gps and gave an error. On the phone I do not have third-party programs to improve the game, the game accelerator is also removed.

The phone was never hacked, and in general, it was used only for honesty.

I read various posts here, but the same thing around everyone is that everyone has problems with redmi5.

The support responds with templates and insists that I am breaking and that I have bad programs. What programs do they not write, and they send such answers to everyone.

I don’t want to lose my account through no fault of my own. I created a tweet to pay attention to my problem. If you want to help, like the post and write an answer with a comment about your problem.


write the answer and understand the topic so that we will collect all the players with a ban

[–]Ehcko38 | Instinct 24 points25 points  (3 children)

I know Niantic is an awfully ran game company almost all the time, but with this issue going on plus the changes to the recent spawns I fear PoGo is going to quickly be losing players.

[–]JiminyStickIt45 13 points14 points  (2 children)

It already has been.

Between stagnant, buggy gameplay, increasingly predatory monetization and the general incompetence of the devs I've seen a huge drop in the time my local group spends playing.

[–]Yeathan 2 points3 points  (1 child)

I've had so many connection issues recently, I simply stopped playing for the past month because the re-logging and disconnects have become such a massive nuisance. Seems they should work on their infrastructure but instead they are banning people for playing the game. Go figure.

[–]Xanzure 1 point2 points  (0 children)

Quit before the 3rd anniversary months ago (over 100m XP). It's crazy that it takes nearly a month to stop caring about POIs after the fact; the game is such a vice, and Niantic is beyond a terrible company. Saying I'm glad I did is a massive understatement (stopping by The Silph Road because this community was the best part of the game by far).

[–]Penumbruh_US/Valor/ Lvl 30 12 points13 points  (0 children)

This is also common in the Ingress community, for some reason the RedMi 5 from Xiaomi is getting people banned in that game like crazy too. It’s definitely an issue on Niantics side which sucks.

[–]ssteve631 8 points9 points  (11 children)

Why would appbooster get you banned? Makes no sense..

[–]ArtMontef 18 points19 points  (3 children)

It does not make sense. Yet we are getting banned and support does nothing. I am about to lose account of 3 years with much money spent. Niantic in a nutshell

[–]sunkenrocks 6 points7 points  (6 children)

I assume it's poking around the memory looking for optimisations and the anticheat is flagging it up as a potential exploit

[–]ShinyVenusaur66 21 points22 points  (0 children)

I was banned from Pokemon Go simply because I updated MIUI on my xiaomi. My device is xiaomi redmi 5. Firmware version I really hope for a response from Niantics.

[–]tibosaeinbeinValor, L40, Hannover - Germany 15 points16 points  (2 children)

Guess i won't be using my redmi 6 for a while.

[–]DrowninginPidgey 12 points13 points  (1 child)

Yet no action against Spoofers, nice work Niantic.

[–]gothicelSan Diego - Valor - L40 4 points5 points  (0 children)

This is all automatic, if it actually requires Niantic to get off of their lazy assess then no.

[–]lity-me 10 points11 points  (1 child)

Ok, I got a response on my ticket. That semi auto-reply about the TOS and Guidelines, the suspension was temporal blah blah ... and that if they catch me again my account will be banned permanently.

Ha-ha ... catch me on what? On using Xiaomi redmi 5? Ah, I'm a little bastard ...

[–]igeekomx 2 points3 points  (0 children)

Indeed you are guilty as charge.

[–]megar52 4 points5 points  (4 children)

I am sure this LG phone is not as popular as the xiaomi to play Pokémon Go on, but it also has core gaming features that gave a friends account a 30 day suspension


[–]Masterjason13 1 point2 points  (3 children)

My Daughter plays PoGo on a Tribute Dynasty and just got a 30-day suspension as well, got a 'first strike' out of the blue maybe 6 months ago.

[–]megar52 1 point2 points  (2 children)

It is very frustrating, My friend began using the phone in March, and within about a month they received the first warning. They were assured as long as they weren't violating the TOS they had nothing to worry about. Seven days ago they received the 30 day suspension. They have been back and forth with the terrible automated support for ban appeals. Niantic support just basically told them that they violated the TOS and to deal with it. I was relieved when others, the Xiaomi users had similar issues. I wouldn't wish this on anyone, but there is relief knowing you are not alone when wrongfully accused.

[–]Masterjason13 2 points3 points  (1 child)

No relief if she can’t play because they won’t overturn wrongful bans though.

[–]sgpokecatcher 4 points5 points  (0 children)

If Niantic continue to ignore this issue, I would suggest bypassing them and:

  1. Writing to their sponsors about this. Threaten to boycott said sponsors until they terminate their sponsorship or this is fixed.
  2. Writing to Nintendo and TPC about how Niantic are harming the Pokemon brand.
  3. Filing a class-action lawsuit against Niantic.
  4. Writing to Xiaomi, which may be able to technically investigate this and pressure Niantic to resolve it.
  5. Writing to news sites to make this viral.

[–]ArtMontef 3 points4 points  (3 children)

Absoluty hilarious new response from Niantic

28, 2019, 09:22 +0200
Hi Trainer,

Thank you for your inquiry. Your account has been temporarily suspended due to the use of unofficial third-party software, which violates the Terms of Service (https://www.nianticlabs.com/terms/) and the Player Guidelines (https://nianticlabs.com/guidelines/en).

Once your account has been reinstated after the ban period, our expectation is that you will continue to play with the official version of Pokémon GO available only on Google Play and the App Store. Please note that any further transgressions may lead to permanent and irreversible account termination.

We’ve suspended all the accounts that have been found to be playing with unofficial 3rd party software or add-ons. We realize you may want additional details on how we detect the apps or what exactly these accounts are doing that is against our Pokémon GO Terms of Service and the Trainer Guidelines. Unfortunately, any additional detail we provide may simultaneously help the malicious third-party software providers and compromise our security protocols. What we can tell you is that we have reviewed all ban appeals and have the utmost confidence that our detection methods are sound. We have suspended only those players who were in fact using unofficial third-party software.

We’re doing everything we can to ensure that 100% of our community plays in that spirit. We thank you in advance for your understanding and cooperation.

[–]Rakka777 3 points4 points  (0 children)

Wow. We are not using "unofficial third-party software". WE ARE JUST PLAYING ON OUR PHONES. I hate Niantic so much. They just can't admit that they made a mistake.

[–]Vazev 2 points3 points  (0 children)

I hate Niantic so much right now.

[–]scy1234 3 points4 points  (0 children)

Happened to my wizzard account, then later to my pogo account as well.


Redmi5 MIUI

[–]Ventustg 3 points4 points  (2 children)

Also got banned yesterday, Redmi 5 MIUI 10.3.2. Also only getting template responses on appeal makes you want to question why the feature is even there...

[–]Zemanez 1 point2 points  (1 child)


Mostly so companies can say "Well we offer the option" even though they have absolutely zero intention of using it properly.

R* love to blow that horn often enough even during the times when it was a bug on their end causing it (like the time people's accounts were banned because R* pushed a dodgy tuneable file which kept setting off their AC. They silently patched it but didn't unban the accounts affected).

[–]usinusin 2 points3 points  (1 child)

Why does legit players get a ban playing legitly while spoofers thrive in their spoofiness?

[–]vikasg88 4 points5 points  (0 children)

I'm also victim of this absurd ban, using Redmi 5, 10.3.2 version. After first ban just to simulate I started new account and that also got warning within 10 days. Now stopped using Redmi 5 and playing game rarely.

[–]Lunaabigail 3 points4 points  (0 children)

Well, I'm waiting for it... Also am waiting the broadcast from niantic that they bring their OWN line of smartphones out. To force more people into buying them, should they want to continue playing their buggy game.

[–]Lunaabigail 2 points3 points  (1 child)

Oh, what about the ONE PLUS ONE "gaming mode?"

Most manufactures have some sort of game booster system app.

I always switch them off, deactivate, uninstall (if possible) as they are more annoying than helpful imo.

Niantic has gone and done it again 🙄

They should spend more time, effort and money in fixing their bugs and improving their idea of customer service.

[–]blueseeka 3 points4 points  (3 children)

Crazy that Niantic hasn't responded to this yet.

[–]ArtMontef 2 points3 points  (2 children)

The problem is, since the issue got some traction they stopped responding altogether. Previously I got copy paste responses, now completely ignored

[–]megar52 1 point2 points  (1 child)

Same here. How many days on suspension are you now? I noticed it started with a one response a day, then every other day after 5 days. Now crickets. I had my friend ask the @nianticsupport on Twitter if using their phone would violate the TOS. Again no response!

[–]LocRusty 3 points4 points  (0 children)

Hi, same happend to me although on Redmi5 Global 10.3.2. This happend first on Harry Potter after the app crashed. A few days later the 30 days bann. Support no help coppy/paste answers. So i started a test acc. (Switch off game booster / dev settings / Google gps only by device without wlan Support). This acc was although affectet after one week. Until this moment i thought PoGo was save. No, it was'nt now it is altough on 30 days Bann. All banns happend in the Morning after first start of the Game in local net, located in Germany.

[–]Yehudaz 3 points4 points  (0 children)

Me the same xiomi 5 started few hours after updated to MIUI

[–]TheGreatAlpacalypse 3 points4 points  (0 children)

Sorry I'm not sure if this has already been posted, didn't scroll through the entire thread. But a German News Site did pick up the whole topic. Link here: https://mein-mmo.de/pokemon-go-hunderte-spieler-xiaomi/?fbclid=IwAR0Jbsv0VqM4sp7XsOMxZlQh7ooaisK4LMRAxCjJ_5A2KNmFD5JCog5YCwU

It does sum up most of the points that were already mentoined in this thread.

[–]Alpha-Kenny_Putty 2 points3 points  (0 children)

And there i was weeks ago in r/pokemongo making post about my gf getting strike and this being the possible reason. Got flamed and downvoted to hell. Everyone tought we must cheat if she got a strike. Clearly niantic can’t make mistakes.

[–]KingFleaswallowChoose one: Shiny or Perfect IV 6 points7 points  (6 children)

Sweats in Mi9.

[–]Parrichan 6 points7 points  (3 children)

Mi 9T user here no ban. MIUI global 10.3.12. Idk if this info is usseful but anyway

[–]SEGAjkeeee 3 points4 points  (2 children)

95% bans on redmi series,but thanks

[–]SjaelefredHermL40 - Admin in Cartagena, Spain 6 points7 points  (4 children)

Xiaomi Redmi 6, Android 8.1, MIUI Global, play boost disabled. No issues. Not only using duplication of the app from Play Store, also using app from apk from Galaxy Store and its duplication (4 different apps, therefore).

[–]TWWaterfallsTaiwan Instinct 3 points4 points  (1 child)

I also have a Redmi 6 -

No issues...yet


[–]GrimmKatlvl38 Instinct 6 points7 points  (9 children)

did any of you who got banned have the splitscreen version ? idk squat about xiaomi but i know they can splitscreen pogo, i have it too for emergencies when my friend cant play, but im on samsung galaxy s9+, and someone are claiming that you get banned for having 2 pokemon go's installed...

[–]przemekmllvl.40 valor EU 5 points6 points  (0 children)

Xiaomi Redmi 5 (10.3.2) - 30 days suspension. Never used split screen option.

[–]willibald41 2 points3 points  (4 children)

Have redmi Note 5, already updated to MIUI, just disabled Game Booster. Anything else I can do?

[–]pasticcioneITALY LV 40 2 points3 points  (0 children)

I read some reports here of people banned with 10.3.2 and Game Booster disabled. Difficult to assess veracity, but I'd be prudent. If you have an old phone/ipad I'd use it for some time until things clear up.

I had no issues with redmi 5, but I'm on 10.2.3. Not going to update when the new firmware comes out.

[–]WallofbonesStardust Collector | Instinct - Lvl 40 1 point2 points  (0 children)

Be safe.. perhaps switch phones for now or be careful with getting strikes and a future possible ban.

[–]Seeteuf3l 2 points3 points  (4 children)

How about "Gaming Mode" in OnePlus handsets, should we be afraid of the banhammer?

[–]pekka_2 2 points3 points  (2 children)

I have a redmi 5. Is this why i was shadow banned?

[–]Raizhork 1 point2 points  (0 children)

Yes, might be becuse the software version ( or global version (10.3.2). I would stay away from pokemon in that phone since shadowban results in a 30-day ban after a few weeks or even less.

[–]ArtMontef 1 point2 points  (0 children)

Yes, if possible, switch phones for now. You might get second shadowban or 30day ban

[–]Lucas_BerseBuenos Aires, Argentina 2 points3 points  (4 children)

I got the warning and my phone is an LG from 2017. Non rooted. Only thing i have is developer menu activated (?). I used the CalcyIV a couple of times but they say it shouldnt trigger anything since it only captures the screen. Also i know many people they have the app with no issues

[–]cosmetiago 2 points3 points  (1 child)

What about spamming official Pokemon Go social networks about this? I think that's all we may do against this type of thing until it gets sorted by Niantic. It's not fair to ban an account because an app is used when we don't even know which app is, so in fact we can't stop using it, it's ridiculous.

[–]ArtMontef 2 points3 points  (2 children)

Niantic still gives out new strikes. Fifth person from our community got shadowbanned

[–]shamino_72 2 points3 points  (1 child)

I started a petition to get Niantic to look into this. Please share the link and sign the petition:


[–]AnetUA 1 point2 points  (0 children)

I signed

[–]Tavra89 2 points3 points  (0 children)

Hola! Siento escribirte en español, pero hablo muy poco inglés. Estoy en el 2 strike y sin hacer trampas nunca, me he puesto en contacto con nía tic 10 veces y siempre me contestan igual. Mi teléfono es un xiaomi redmi 5, versión MIUI : MIUI Global 10.3.2

Estaría muy agradecida si me ayudaras con el problema o me incluyeras en las quejas. Si necesitas más información, escríbeme. Gracias!!!

[–]Tavra89 2 points3 points  (0 children)

Hola! Yo tengo un xiaomi redmi 5 y ya me ha llegado el 2 strike sin hacer ningún tipo de trampa.

[–]EliasChew1999Singapore | Mystic Lvl 40 5 points6 points  (1 child)

We need a statement from niantic about this

[–]Unironicalhipster 7 points8 points  (0 children)

Pitch the story to Polygon, IGN, Gamespot and others. That could make them answer.

[–]kasalabaGreece - Mystic - Lvl 32 3 points4 points  (4 children)

Why did you got banned? For the dual app? For the working split screen? I have a friend with a redmi 5 plus. Should they be worried?

[–]SemelirandaRavenclaw[S] 3 points4 points  (3 children)

Not because of dualapps. Because of what exactly, we do not know yet.

Let him check the firmware version.

[–]kasalabaGreece - Mystic - Lvl 32 3 points4 points  (2 children)

It has Android: 8.1.0 But MIUI:

[–]SemelirandaRavenclaw[S] 4 points5 points  (1 child)

Do not update the firmware.

[–]kasalabaGreece - Mystic - Lvl 32 2 points3 points  (0 children)

The update is not available yet. Firmware supporting localized language is always a version behind or too. Lucky us I guess.

[–]_VeryHighEnergy_Lichtenstein [Lv40] 6 points7 points  (6 children)

Xiaomi Mi 8 in Germany... Global Rom.

No Problem.

Many Xias in my Raid groups… no problem.

Think it's either country specific or carrier related?

[–]AnetUA 4 points5 points  (2 children)

ATTENTION - due to the fact that there were attempts to delete the collected data, a form was created to collect data on banned players



[–]Unironicalhipster 2 points3 points  (1 child)

Why would someone want to delete this? How salty!

[–]AnetUA 1 point2 points  (0 children)

maybe to hurt, or maybe for fun :(

[–]EllieGeiszlerValor L40, Boston 1 point2 points  (2 children)

I use a Xiaomi Redmi 6a with no issues so far, but I also cannot figure out how to turn off the TurboBoost.

[–]phanoxseig 2 points3 points  (1 child)

Go to the Security app and you should see the Game booster there.

[–]EllieGeiszlerValor L40, Boston 1 point2 points  (0 children)

Thanks so much! I found it this morning but didn't have a chance to come back and comment with where it was.

[–]MichaelRosenRL 1 point2 points  (3 children)

I have the MI A2 Lite, should I be worried?

[–]jumprocketman 1 point2 points  (1 child)

I have a redmi 5 plus. Never updated MIUI. Current version 10.0. Safe so far and hope it stays that way.

[–]jumprocketman 1 point2 points  (0 children)

Just disabled game booster in the security app just in case though.

[–]FroszRe 1 point2 points  (0 children)

I have Miui version and nothing happened yet. Redmi Note 5.

[–]conversesnail 1 point2 points  (1 child)

How can I turno off the game booster?

[–]vibrunazoSantos - Brazil - Lv40 1 point2 points  (0 children)

security app, game booster, settings, off.

[–]Viturino 1 point2 points  (0 children)

Guess im not buying it anymore

[–]shiKYAA 1 point2 points  (0 children)

I have a xiaomi redmi note 7, Android 9, MIUI 10.3.10 I've been playing since 2016 and got a xiaomi around 2 months ago and there's nothing wrong with my account yet... I always play safe, on the rules, but now I'm really afraid to lose all the things I've accomplished in the game.

[–]Umbreon86 1 point2 points  (0 children)

Sorry to hear, but thanks for this post. Now I have deselected Pokemon Go from my Game speed booster program.

[–]Red_040Guide | Eindhoven Community Lead 1 point2 points  (5 children)

No issues on Xiaomi Mi 8 or Mi 9. I do use game speed booster but I've disabled it for the time being. Don't want to risk anything. What caused the ban? A little more insight would be appreciated. It says modified client. Game booster (to my knowledge doesn't do anything other than clearing up memory) It's not actually modifying your client in any way or form.

[–]baltimorecallingBaltimoreCalling | Mystic | 40 1 point2 points  (0 children)

I could test it on a throwaway account, but my main is in good shape without app booster

[–]1238179572937823Auckland / Valor / 37 1 point2 points  (0 children)

Playing on a Xiaomi Redmi Note 7, but no ban yet. Sweating profusely.

[–]igeekomx 1 point2 points  (1 child)

I have a Huawei Mate 20 X and I have the 7 days ban and now the 30 days ban no spoofers nor third party apps what the heck is going on. Niantic only responses with generic answers


I'll just flash my Redmi 5 Plus to Pixel Experience. Awesome ROM.

[–]CocoInBush 1 point2 points  (0 children)

I'm on a Xiaomi Note 7 and I have been banned from Ingress (another game of Niantic) without any raisons. I just play local and submit portal. Pay attention !

[–]PepeLdeloswebosrepe 1 point2 points  (0 children)

this happened to me and im in a Xiaomi redmi 6

[–]gerastik 1 point2 points  (0 children)

I was banned yesterday for 30 days (

[–]eli99mtz 1 point2 points  (0 children)

I have Xiaomi redmi 5 and My account has been banned since September 5.

[–]OscarSendra 1 point2 points  (0 children)

I am banned too. 30 days of suspension, before 2 strikes of a week. I have a Xiaomi Redmi 5 with miu 10.2.3 and Android 8 versions. Niantic answer me always with automatic answers. We have a afectes people group. https://t.me/joinchat/GVUWexXjI79NhD5YhWrKUA

[–]kellikopter 1 point2 points  (0 children)

Please forgive me if someone has already suggested this, but could the people affected possibly go through Google Play to request refunds for the money spent in-game via the "contact developer" form?

I'm sure they would deny the refund requests, especially if those services were rendered (i.e. you already used the incubator you purchased), but it might get the attention of Niantic and Google Play if it threatens to hit them in the wallet, so to speak.

I'm on a Pocophone F1 (Global MIUI 10.3.7), so I'm not affected (yet at least), but I hope this gets resolved somehow for everyone who has been affected.

Good luck, everyone!

[–]ZinakolegInstinct L40 | Catalonia 3 points4 points  (5 children)

Well, that's weird. My Redmi 5 Plus is running also under that OS version and I'm playing normally. No red warnings, no issues.


EDIT 2: My bad, I've read the number wrong. It's not Brain fart here. Sorry.

[–]DryArmPits 2 points3 points  (3 children)

Think your affects the Mi A? Series? Considering they are Android one devices and do not use miui and xiaomi stuff.

[–]phanoxseig 2 points3 points  (0 children)

No, they use android stock so you shouldn't worry.

[–]GRAIN_DIV_20 1 point2 points  (1 child)

I'm doubtful, it seems to be related to MiUI. I just ordred the A3 and it arrives today so I guess I'll find out for myself

[–]FantasticAlps 2 points3 points  (0 children)

Niantic's approach to fighting cheating / spoofing has become so toxic that it's impacting legit players.

[–]SemelirandaRavenclaw[S] 2 points3 points  (1 child)
