Point 1 - Payment

Payments can be made effective through bank transfer, credit card, Paypal or COD.

    - Transfer or Bank account transfer:

The total order will be paid in advance by bank transfer to our bank account. Remember that the concept of income must indicate the order number. This number will appear in the email with the purchase slip.

    - Credit card:

This option will direct you to the payment gateway of Banco Pastor, where we ensure that you can make payment safely.

    - Payment on delivery:

This way you make the payment in cash at the time when the order arrives at your home. This payment has a surcharge of 5% of the cost of the order

-Payment by Paypal:



Point 2 - Returns

We accept returns of our products provided that the following conditions are met:

1. That have been received in poor condition or are defective.

2. Not passed 7 days from receipt of the product.

3. That the product is in its original packaging.

Upon receipt of the merchandise in our stores, and after checking the status of it, we will proceed to refund the amount according to the method of payment used by the customer. Shipping charges will be refunded.

To make your return, please contact us at: info@banduawargames.com


Point 3 - Discount Bonds

The percentage discount offered by discount bonds is calculated from RRP posted on the page and not on the discounted prices if they had.


Point 4 - postage and packing costs

Shipments will be sent by courier or by post.

The final value of each shipment will depend on the area to send the customer always being informed before the end of the buying process and taking all the information within your reach before confirming the order.

The shipment will be insured and assumes the costs of packaging, and never depend on the weight of the order

Wargames Bandua temporary campaigns can reduce these costs the customer always being informed


Point 5 - Products on request

Shipping conditions are maintained except that the delivery will be after the arrival of the product to the place, being the maximum delivery time for customer 3 weeks


Point 6 - Data Protection Policy

Read the document that is included in the following link Privacy Policy.


Point 7- Shipping Costs:

The number in bold is shipping costs if the order is exclusively by Bandua Wargames product