Privacy Policy

This Privacy Policy is intended to help users of the Buzztix Service (“you”) understand the information Buzztix (“we”) collects and how we use such information. The Buzztix Service (“the Service”) encompasses the breadth of all Buzztix technology and services, including but not limited to ticket sales, event registration, access control, and client and customer service. By using the Buzztix Service, you are consenting to the use of your information as set forth in this policy.
1. What information do we collect?
In addition to information volunteered by users, Buzztix collects additional information about user behavior on Buzztix properties. This information includes IP addresses, approximate geographic regions, browsers, operating systems, and other device characteristics.

2. Why do we collect this information and how do we use it?
o Communication: Buzztix and event organizers may use the information you provide to communicate with you. Often, this communication channel exists to share important information, such as cancellation warnings, about the events you are attending. Buzztix and event organizers may also contact you to promote related events and other information. You can opt out of receiving marketing communications at any time, either during the checkout process or later in your account settings.
o Buzztix’s Business: In order to continuously improve the product and the Service, we will use information provided to measure the performance of the Service to understand the ways in which our services are being utilized. Information can also be used for Buzztix’s business, including but not limited to fraud prevention, business performance, and customer and market analysis.
o Personalization: Buzztix may use the information provided to deliver more personalized services, including but not limited to advertisements, local event recommendations, and content.
The basis for Buzztix processing this information can be for one of the following reasons:
o Contract: You have entered into a contract with Buzztix and we are processing the data to fulfill the duties of that contract.
o Legitimate Interest: Buzztix and event organizers using Buzztix have a legitimate interest to collect and process that data. Most often these interests are related to the logistics or security for an event you are affiliated with.
3. How is this information shared?
Buzztix may share your information with other parties in limited circumstances:
o Legal Requirements: Where required by law, Buzztix may share certain information with law enforcement, courts, or government agencies.
4. What choices do I have about my information?
As a user of Buzztix, you have some choices related to the use of your information. Any requests related to your information should be directed to
o You have the ability to see the data you have provided to Buzztix. You can do so at any time by emailing us at
Individuals within the European Union or European Economic Area are entitled to additional choices as a result of the data privacy law known as the EU General Data Protection Regulation, more commonly referred to as “GDPR”. The following are those additional choices.
o Access and Export: As stated above, you have access to view your data at any time by emailing us at You may also request a machine readable format export of your data by contacting
o Limit Use: You can request that we limit the use of your data by contacting
o Removal: You can request that your data be removed from the Buzztix system by contacting For legal, accounting, and safety reasons, some data may not be able to be immediately removed or anonymized. For example, to comply with anti-money laundering laws, we may be required to maintain personal information tied to financial transactions. Such data may only be able to be removed after a minimum required data retention period.