What our Customers say...

Fire Damage Testimonials

"Tony D. [SERVPRO of North Shasta, Trinity & Greater Tehama Counties Production Technician] explained everything well.  Good Job!"

Ethan was very courteous and helpful - attentive to our needs - above and beyond.

This customer comment from a completed fire job by our technicians Ethan and Tony K.

"...was very courteous, on time and did a great job."

Nice crew,  very thorough and thoughtful

We all block emergencies and disasters from are minds and hope they never happen to us. Well, when they do at 3 in the morning your mind has all it can to grasp the reality of what is going on. That is where SERVPRO of North Shasta comes in. They are prompt, professional and equipped with all of the tools they need to take care of any misfortune. Take it from me, they will put your stress at ease!

These guys are great, they deserve a raise, good job! Thanks for taking care of our home.

Igo, CA

The SERVPRO team was all very knowledgeable, kind and considerate in their work. I felt confident in their abilities and they did extremely well! Most important, I felt secure in their presence while they were in my house cleaning up after the wildfire that went through our town.

Your technician, Shane, was the nicest, most polite and kind individual. He did an exceptional job; the professional cleaning he provided made our carpets look brand new!

All of your workers were professional, worked hard and I was comfortable with them in my home. I appreciate the care that was taken while your SERVPRO technicians were working on our home. I would not hesitate to recommend your SERVPRO of North Shasta franchise to anyone I know. Thank you

I have nothing to recommend for all that Tony did.  I don't think anyone could have done better.  He was so polite and explained everything as he went along.

"It has been a pleasure to your team, I just hope I don't meet you again under the same circumstances. I will, however, recommend your services to anyone who has water damages anywhere around Portland."

Extremely friendly, knowledgeable, on time, and always willing to answer any questions. Totally satisfied with performance. Mike is the tech that helped us, he was extremely professional.


Excellent Service. Took the time to explain possible actions. Very patient and really thorough. Professional; patient; made certain the water/fire issues were abated and the environment was ready for reconstruction.

The twins were great, done a great job







Dear SERVPRO of North Shasta staff,

Thank you for your hard work and expertise in cleaning my house.  I'm so glad to have my house back.  You guys made my unfortunate accident very manageable.  All of the people I have encountered at SERVPRO of North Shasta have been so kind and very conscientious.

Thank you again,