Creating Behavior Change for a Happier Workplace

How is your workplace culture? Are your employees using good manners and treating each other with respect? Workplace incivility is at an all-time high and damages your reputation, your customer relationships, employee productivity and the quality of their work. If poor etiquette is affecting your bottom line, then this presentation is for you! You will learn how to create a culture of respect so you can achieve results to increase your sales, profits and credibility.  Treva will show you why it is so important to “wipe your feet at the front door” every morning to create behavior change every day.  Her audience will leave with information and strategies they can utilize right away to make positive changes. You will also learn Treva’s 3 second pause strategy as a solution to handling difficult encounters with colleagues or customers.
