'Soft or Posh or Rich' relates a meeting, taking place at a bus stop, between two unlikely individuals. Falling into conversation with each other, neither party can really identify with the other. Their mutual misunderstandings and presumptions raise issues of difference; primarily of class difference. The video questions how we relate to people (un)like ourselves and suggests that our judgements tend not to be based on what we see in other people, but rather on the expectations we hold within ourselves.