Analytical Personalization

12月 062018

A typical day brings countless business decisions that affect everything from profitability to customer experience. What is a reasonable price point? Which audience segments should I personalize offers for? When should I recommend specific content earlier in a customer journey? Daily decisions like these can alter the trajectory of a [...]

SAS Customer Intelligence 360: Decision management, machine learning, and digital marketing was published on Customer Intelligence Blog.

7月 192018

In a previous posting, SAS Customer Intelligence 360 was highlighted in the context of delivering relevant product, service, and content recommendations using automated machine learning within digital experiences. Shifting gears, SAS recognizes there are different user segments for our platform. This post will focus on building custom analytical recommendation models [...]

SAS Customer Intelligence 360: Factorization machines, visual analytics, and personalized marketing was published on Customer Intelligence Blog.

7月 132018

In part one of this blog posting series, we took an introductory tour of recommendation systems, digital marketing, and SAS Customer Intelligence 360. Helping users of your website or mobile properties find items of interest is useful in almost any situation. This is why the concept of personalized marketing is [...]

SAS Customer Intelligence 360: The Digital Shapeshifter of Recommendation Systems [Part 2] was published on Customer Intelligence Blog.

6月 202018

Regardless of industry, it has become a frequent occurrence that behind every data-driven marketer is an analytical ninja. Together, they formulate recipes in addressing the customer-centric paradigm that considers the different actions that a brand can take for a specific individual, and decides on the “best” one. The goal of [...]

SAS Customer Intelligence 360: Predictive next best actions was published on Customer Intelligence Blog.

5月 302018

Why does your organization’s website or mobile app exist? What are you hoping to accomplish with your business by being digital? What are the most important priorities for your digital presence? Here are three goals that most organizations share: Sell more stuff. Make marketing more effective. Delight customers. Goals are [...]

SAS Customer Intelligence 360: Goals, propensity models, and machine learning was published on Customer Intelligence Blog.