How can I force my Windows 10 laptop to update? | Technology

Why does my HP Pavilion laptop tell me that Windows 10 is up to date, but at the same time tells me I’m running a version that’s nearing the end of support, and recommends that I update to the most recent version? Frank First, some background. Microsoft used to provide new versions of Windows every […]

What’s the best laptop for a student for under £500? | Technology

I’m due to start my teacher training in September. Which laptop should I buy on a £500 budget? Ruqayyah This question comes up every year. Obviously, the answers change as technology moves on. What doesn’t change much, if at all, is the general advice. You can get most of it from last year’s answer, though […]

How to make Windows 10 recognise an external hard drive | Technology

My external USB hard drive, with 11,000 photos from Windows 7, isn’t recognised by Windows 10. How do I transfer them to Windows 10 for future safekeeping? Jaki The Universal Serial Bus (USB) connects billions of keyboards, mice, joysticks, printers, external hard drives and other peripherals to roughly 1.5bn personal computers, and more than 3bn […]

How do I remove malware from my Windows laptop? | Technology

What’s the cheapest way to get my Windows laptop swept and cleaned out of malware etc? Don There are two obvious ways to clean a Windows laptop, and both of them are free. The first is to run a number of anti-malware programs to find and remove the bad stuff. The second is to reset […]