Pricing & Purchase

New Customer Offer — Save up to 40% on your first year of WP Offload Media

100% Money Back Guarantee




Michiel Verkoijen
Michiel Verkoijen

Frequently Asked Questions

Why a count of offloaded media?

Strange, right? Most WordPress plugins are limited to a certain number of sites, so why is this one using the number of offloaded media items? It turns out to be more fair...

Let's say you have 3 small WordPress sites. The Bronze license would probably serve you well. While a big site like TechCrunch would need a much bigger license. That's fair.

Now lets imagine licenses were limited by number of sites instead (like most other WordPress plugins): Bronze 1 site, Silver 2 sites, Gold 5 sites, etc. TechCrunch would only need a Bronze license while you would need Gold. Boourns.

What happens when I hit the offloaded media limit?

Before you hit your license limit we'll add a notice (dismissible) to your WordPress dashboard and send you an email encouraging you to upgrade. If you do hit your limit, all essential features will continue to work, but a few non-essential features will be disabled until you upgrade your license.

Do resized images count toward my limit?

Nope. An image uploaded to / offloaded from your Media Library counts as 1 item toward your limit regardless of how many resized images are generated.

What happens when my license expires?

Your license must be renewed 1 year after purchase, otherwise it expires and you will no longer have access to software updates or email support. All features of the plugin will continue to work even after your license has expired, so long as your total offloaded Media Library does not exceed your license limit.

What are the minimum requirements?

  • Latest version of WordPress or the one previous
  • PHP 5.5+ compiled with the cURL extension
  • cURL 7.16.2+ compiled with OpenSSL and zlib
  • MySQL 5.0+

What is priority email support?

Priority email support means that your request will be assigned the highest priority in our queue. In contrast, standard email support requests are assigned a lower priority.


How do software updates work?



How do renewals work?


Do development and staging sites count toward my limit?

Development and staging sites are ignored and do not count towards the offloaded Media Library limit. For example, offloading media on will count towards the limit, but using it on,,, etc will not count toward your limit.

How do I free up some of my offloaded Media Library limit?

You can get a list of your currently active sites and deactivate them anytime from My Account. This will stop that site's offloaded Media Library size from counting toward your license limit. You could also use WP Offload Media's tools to remove some offloaded Media Library items from the bucket so they no longer count, or if not used anyway, simply remove the Media Library item entirely.

What's an "Integration"?

WP Offload Media (formerly WP Offload S3) is designed to work with other plugins that stick to WordPress' API. Most plugins do, some don't. For these plugins it's necessary to add some additional code to get them to work with WP Offload Media. Check out our doc for more details.



What methods of payment do you accept?

We accept Visa, MasterCard, American Express, and PayPal. We also accept checks and purchase orders for the 500K and Unlimited licenses.

Do you offer refunds?

Yep. See our guarantee above for details.

Do you have a support forum?

Nope. We currently offer support via email only.



Do you offer a discount for non-profits?


How is my license usage calculated exactly?

We simply count the number of Media Library items that you have uploaded to Amazon S3, DigitalOcean Spaces, or Google Cloud Storage and send that number to our server. The plugin does this for each site you have the license installed on. We can then add up the numbers to see if you're approaching your license limit and notify you about it.

Can I upgrade my license later?




How many sites can I use my license on?

As many as you like. For each site you activate your license on, we add the size of its offloaded Media Library to the total in use for your license.

Can I purchase addons separately?

Nope. Addons are only available as part of a license. We've decided not to sell addons separately because it complicates licensing. You would need a license for each addon and would need to renew each addon individually.

Also, if we did sell addons separately, they would be more expensive. By bundling them into the licenses, they are heavily discounted.

Can you set this all up for me?

Nope. We do not offer services.

Do you offer a discount for teachers?


Do you offer a discount for students?


  • School ID card
  • Report card
  • Transcript
  • Tuition bill or statement

Is the plugin compliant with GDPR?

Yep, see our documentation for details.


