Help & Knowledge Center

How can we help?

Find answers to your questions.

If you cannot find answer, please contact us.

What are KBAs? And how is KBA utilized in a RON transaction?

Knowledge-based authentication, commonly referred to as KBA, is a method of authentication which seeks to prove the identity of someone accessing a service such as a financial institution or website. As the name suggests, KBA requires the knowledge of private information of the individual to prove that the person providing the identity information is the owner of the identity.

Using a secure hyperlink the borrower(s) invited to a RON session, must undergo a KBA process in order to be authorized to enter the digital closing session.