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Lasse Hoydal
CEO & Owner, EuroBox

Eurobox Minilager operates out of Norway and has been in the self-storage business since 1993. Self-storage (or self-service storage) involves renting out various kinds of storage space to tenants. Eurobox buys, develops, maintains, rents and sells a large number of self-storage sites across Norway. Their main business involves renting out this storage space on a subscription basis.

Moving away from clunky industry-standard software.

Recurring billing had always been a challenge for Eurobox. While there were many billing software packages designed specifically for self-storage businesses, they were outdated and could not fully automate many time consuming tasks (such as invoicing, dunning management and collections). These tasks had to be done manually as a consequence.

With these software packages causing a huge bottleneck, Lasse and his team started looking for a recurring billing software that would automate a lot of that drudgery.


Why Zoho Subscriptions?

Lasse ended up choosing Zoho Subscriptions over other recurring billing software mainly because it was extremely flexible – they could mold it to fit their specific needs, something not possible in standard recurring billing software.

Some of the reasons why they chose Zoho Subscriptions were:

  • 1. The flexible API:

    In Lasse's words: "Zoho Subscriptions has a fantastic API. It is probably the main deciding factor why we went with Zoho. We use it a lot in combination with Zoho Creator. Some of the tasks for which we rely on the API are: Inventory control (physical goods), SMS to customers and PCI compliant hosted payment pages."

  • 2. Integrations:

    The integration with Zoho Creator (which allows you to create your own mini-apps) combined with the flexibility of the API meant the ability to automate otherwise time consuming tasks. Zoho Creator's easy-to-use Deluge scripting language meant they could easily create some of the apps they needed without any programming know-how.


  • 3. Customer support:

    Lasse says, "We were impressed by the responsiveness we have received from the support team - one of the main reasons why we chose this software."

  • 4. Handling offline customers:



The final verdict

Overall, Lasse has been very satisfied with his choice of Zoho Subscriptions. He says, "Zoho Subscriptions was the best in (meeting) all our criteria - payment gateways, regular AR functionality, ease of use, online and offline invoicing and API. We are also extremely happy with the responsiveness of their support team."


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