#hcsm – February 20, 2011

Watch the live #hcsm stream from February 20, 2011 at 8pm Central here (new window). If you missed the chat, you should be able to come back and scroll through it again, any time. (Availability of archive depends on how Twitter API is working during the chat. I recommend searching for #hcsm directly on Twitter in real-time.)


  1. Should healthcare providers, like celebrities, have their accounts be verified by twitter? Why or why not? How do you determine credibility, authority online?
  2. Can patients/consumers actively engage healthcare brands using social media? Should they? What scenarios are win-win?
  3. Why is the health care field so slow to adopt e-mail for patient communications? How can we improve e-mail usage?



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