Privacy Policy

committed to protecting your privacy

Why do we collect information?


What information do we collect?

The personal information we collect is limited to your name, email address and sometimes your mobile phone number so that we can deliver our services to you. In the rare event that you ask us and we agree to provide services to a residential address then we may collect that information as well.

How do we collect the information?

In most cases, we will only collect personal information directly from you. We do from time to time collect information via another contact in your company or through a third party.

How do we use your information?

How do we store your personal information?

Your information is held in either paper based or electronic records. We take all reasonable steps to protect personal information we hold from misuse and loss and from unauthorized access, modification or disclosure. We may utilize cloud-based services (such as hosted email and productivity applications) in order to provide our services to you and this may result in your information being transferred to local and overseas datacenters.


When do we disclose your personal information?

We do not normally disclose your personal information but from time to time, in order to deliver the services you require we may disclose your personal information to organisations we deal with. We take all reasonable steps to ensure that these organizations are bound by confidentiality and the privacy obligations in relation to the protection of your personal information.

Access to your personal information?

You have a right to access your personal information, subject to some exceptions allowed by law. If you would like to access your personal information, please contact our Privacy Officer on +61 (03) 7018 5045. You may be required to put your request in writing for security reasons.

We reserve the right to charge a fee for providing access to your personal information.

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