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Frequently Asked Questions

Yurt installation, yurt lifetimes, and more.

How do I install my yurt?

We provide an instruction manual when we send you your yurt. You can follow a step by step guide for the setup process and find helpful tips.

If you need assistance, you can call our customer support at: (269) 808-3664.

Many clients also choose to hire a contractor to help install their yurt - if you choose this option, make sure you hire someone familiar with yurt setup and yurt platform construction. 

How long does it take to set up my yurt?

Timeframe for setup can vary depending on the style of yurt you ordered, along with the skill of you & your crew. 

An average timeframe is genearlly between 1-6 days. 

What is the lifespan of my yurt?

Because we build our yurts with natural, durable materials, you can depend on your yurt to last anywhere from 10-15 years depending on the weather exposure in your area. 

How do I take care of my yurt?

NEVER use a pressure washer on your yurt, as this is a very harsh cleaning method that can cause damage. You can use mild soap + water to wash the walls, and you may want to consider recoating the doors with wood stain every few years. 

Can I build my yurt anywhere?

Based on your local community, you may need a building permit - we recommend checking with your local authorities. 

Can I connect my yurt to another structure?

Yes you can! Attaching a secondary yurt or other structure can be done by building a hallway between the two structures, or between the two doorframes. 

Does my yurt need a platform?

Yes, your yurt is specifically designed to be built on a deck or platform. The platform can be standalone or can be placed on top of a larger deck to make room for outdoor sitting areas.

Decks are not included with your yurt kit. 

Does my yurt have a floor?

Flooring does not come as part of your yurt kit. Rigid foam insulation can be used to help provide a stable floor. 

Kids playing by Yurt

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