Sorry. Procedures.

I’m reading an excellent book right now that’s discussing how we surrender our judgment to detailed rules and procedures: The Death of Common Sense: How Law is Suffocating America, by Philip K. Howard.

These problems plague any large organization, not just government.

An example from today: One of the applications I support needs to increase storage by 26 GB (spread across 8 filesystems on 3 hosts). (IBM doubled the size of some software.)

The Company funds increases of up to 10% of the existing filesystem from the operations budget, but requires a special project and dedicated budget line for anything over that. The needed increase is greater than 10% of the size of the existing filesystems.

So, I could increase the 3 TB filesystem by 307 GB, but not the 3 GB filesystem by 3 GB?

Kinda funny what happens when people don’t understand percentages, isn’t it?