Invoicing and Billing

Traditionally service providers are known for invoicing and billing of telephone charges. With the recent acceleration of UC&C service, service providers are needing to recoup the operational cost of other low bandwidth UC service like IM/Presence, as well as, more taxing services like on-demand video. The concern is the effort to collect, rate, and integrate other media types’ traffic of video and collaboration with existing call based billing systems.

Predictive UC Analytics provides an answer by being designed from the ground up to universally support all UC manufacturers and technologies. Second, by providing a flexible rating engine that supports usage-based, cost-bands, location based costing methods. Additionally, options include markup, mark-downs, surcharges, and minimum cost per session. Administrators can assign rating methods by any criteria including date/time, customer or tenant, organizational level, site, region, country, as well as by source or destination address.

Invoicing options have been tailored through years of helping Tier 1 through Tier 4 service providers, where both rating and invoicing support tax calculation, multiple currency and on-the-fly currency conversion. And let’s not forget time-zone reconciliation.

Contact us to learn more on how Predictive UC Analytics is your net Invoicing and Billing platform that eliminates ongoing engineering involvement.

  • SOC
  • Microsoft Partner
  • Cisco Partner
  • Trusted Cisco Hosted Collaborations Service Ecosystem Partner