Can't complete the monthly payment


Can't complete the monthly payment


For the last two days I've been trying to pay with three different credit cards, all of them meet the requirements and have enough funds to pay the subscription. Please help me cause now my subscription is paused and I can't use Spotify unless I downgrade my subscription. 

1 Reply

Re: Can't complete the monthly payment

Rock Star 15
Rock Star 15

Hey @victor_8267,



Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this article for payment troubleshooting steps.

There’s also some specific subscription-related troubleshooting over at the Spotify Answers board.

Hope this helps!

LukeRock Star 15
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