Demonitisation: Flipkart Resumes Cash-On-Delivery


New Delhi: India’s leading e-commerce company Flipkart has resumed its Cash-on-delivery service in the country. Earlier this month, the e-tailer had stopped CoD services due to the Indian government’s decision to withdraw Rs 500 and Rs 1,000 banknotes as legal tender.

In an official statement, the company said, “Flipkart has resumed cash-on-delivery fully up to any amount. As the government announced demonetization, Flipkart proactively reached out to its customers whose orders were in flight to educate them and offer additional time to procure cash. Flipkart took the initiative to provide every possible facility for a smooth and seamless order processing. We significantly ramped up our card-on-delivery facility and covered majority of pin-codes, also reaching remote towns.”

The demonetization drive of the government has given a significant push to digital payment solutions. Companies like Paytm, FreeCharge and MobiKwik have witnessed a huge growth in their user base, traffic and transactions.

“The government’s decision has given a big push to adoption of digital instruments like wallets and UPI. In the last few days, we witnessed a lot of movement towards electronic transactions and we expect the economy to further support this change. To encourage customers to adopt other payment modes, we also introduced wallet cash backs, which are being actively used by multiple sellers and brands”, added Flipkart.

Earlier this month, India’s biggest e-commerce websites Amazon and Flipkart stopped taking cash-on-delivery orders (CoD), after Prime Minister Narendra Modi’s move to demonetize Rs 500 and Rs 1,000 currency notes.

Although Flipkart has resumed the CoD service, we are not sure when Amazon and Snapdeal will do the same.