Frequently Asked Questions

Q: What makes our products so special?

Q: How does your product help reduce wrinkles?
A: The aging process along with exposure to environmental elements such as prolonged exposure to the sun, and pollution produces free radicals which can break down the collagen in your skin. Our unique ingredients, including vitamins and amino acids, essentials oils, Aloe Vera, Chamomile and minerals from the shore of the Dead Sea encourage the natural Age-Defying regeneration of your own skin cells to promote healthy, younger looking skin.

Q: Do any Seacret™ products contain animal ingredients and/or by-products? What about animal testing?
A: Seacret™ products do contain animal ingredients and/or by-products; however, Seacret™ does not test on animals.

Q: What's in your mud mask?
A: Our mud mask is very pure and natural — just minerals and vitamins that are unique to the soils of the Dead Sea region, no chemicals, no fragrances.

Q: Why is my favorite product unavailable online or discontinued? What can I use now?
A: Decisions to discontinue or introduce a product or size are made in response to consumer preferences and purchasing patterns throughout the country. Please email our Seacret™ online experts with the name of your favorite product that has been discontinued and they will be happy to provide alternative recommendations.


Q: Can your products interact adversely with medications or a physician's care?
A: If you are under the care of a physician or dermatologist, only he or she can best advise you of the appropriate products that would work best with your prescribed treatments. We recommend that you ask your dermatologist about the use of Seacret™ products, to determine what is appropriate for you. Once you have obtained this information, we will be happy to confirm which products meet those specifications.


Q: What is your return/exchange policy?
A: Please see our Return Policy.