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28 Jan — 4 Feb1
1 adult
0 bags
Fri 28/1
Fri 4/2

Good to know

Low season


High season


Cheapest flight

C$ 91

Average price round-trip

C$ 378

Good deal round-trip

C$ 263

Good deal one-way

C$ 140
Flight from Vancouver Intl to San Francisco
(avg. price over the last 2 weeks)
or less
or less

Top tips for finding cheap flights to Palo Alto

  • There is no major airport in Palo Alto. It is instead served by San Francisco Airport.
  • Looking for cheap airfare to Palo Alto? 25% of our users found tickets to Palo Alto for the following prices or less: From Calgary C$ 140 one-way - C$ 202 round-trip, from Vancouver Intl C$ 149 one-way - C$ 209 round-trip, from Ottawa C$ 194 one-way - C$ 242 round-trip
  • High season is considered to be January, November and December. The cheapest month to fly to Palo Alto is August.
  • Enter your preferred departure airport and travel dates into the search form above to unlock the latest Palo Alto flight deals.

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Top 5 airlines flying to Palo Alto

Scores according to KAYAK customer reviews
Alaska AirlinesOverall score based on 29879 reviews
Airline reviews

Nice short flight. No problems!😀

Read more about Alaska Airlines

Nice short flight. No problems!😀

This is one of the better domestic carriers. I seem to always get a little more customer service. They are easy to do business with.

Flight attendant in first class could be more friendly .. she looked annoyed throughout the flight and didn’t seem like she wanted to be. Need work in the customer service department. Same for my outbound flight. Otherwise the flight was on time and got to where I needed to go.

The food definitely could be better the flight attendant nicer, then Lisbon to Paris the had the nerves to charge for snacks. Lisbon customers service at the airport for the most part terrible, upiddy, rude,. I waited at lease 2 or more in custom lane trying to get throught security, miss my flight to Paris it was hot, to cheap to give customers AC while you wait in long lines. The worst experience avoid Lison Portugal, they charge for a rapid covid test 275.00 when I had a CDC shot record I've had both my shots rip off. And lost my luggage.

Pros: "yes"
Pros: "It was not a full flight"
Cons: "The flight crew ... they were not attentive at all."
Pros: "yes"
Cons: "Lost baggage in Kathmundu"
Pros: "Everything"
Cons: "Nothing"
Cons: "High price for mediocre seat"
Pros: "The communication was impeccable. The flight was smooth and efficient. Everything about this experience, from booking it, to getting home was great."
Cons: "Nothing about thus experience was bad. It was great from beginning to end."
Cons: "Pilots were 50 mins late"
Pros: "good food and good movie selection."
Cons: "More entertainment"
Pros: "Phenomenal free entertainment options including free Wi-Fi"
Pros: "Phenomenal free entertainment options and free Wi-Fi don't worry don't worry"
Pros: "I loved how accommodating the crew was for having a late departure."
Cons: "Maybe update the passengers as you find out the plane will be later than expected"
Pros: "People were friendly and super helpful."
Cons: "Premium charges to change seat First checked is $30"
Pros: "Crew did a great job with full, delayed flight. Alaska kept delay under control."
Pros: "The staff were pleasant"
Cons: "The flight was late."
Pros: "After the purchase, Alaska is using Virgin planes, which are very nice - comfy, well appointed, and with the fun lighting."
Cons: "This is the second time in 3 flights with Alaska that they’ve bumped my seat at boarding time from a nice aisle near the front to a window near the restrooms. I’d gladly have volunteered if asked, but they didn’t ask. This most recent flight, the beverage service was extremely slow - it took nearly an hour for them to get down to my relocated seat. By then, it was nearly time to land, so I barely had time to finish. I’ve noticed the cups are smaller now as well. I usually fly rather than drive for the holidays, I think I’m done with flying."
Pros: "The plane was on-time. Boarding was easy. Flight attendants were very helpful. They helped passengers get to their seats, find places for their luggage. Entertainment options were good. Bags arrived within a reasonable amount of time"
Cons: "I wish they would provide more food options or at least stock a few more of the ones they have. The fruit and cheese tray sells out early making it a long flight without real food. I don’t consider chips and cookies lunch food."
Pros: "Very faster arrived."
Cons: "No meals."
Pros: "Excellent take off and landing."
Pros: "Crews and service are nice"
Cons: "Flight was an hour late."
Cons: "Flight was delayed more than 5 hours. My all schedule had to be changed. I had to wait at Newark airport for 6 hours with my two little children. I want denied board compensation. Alaska has to fix it. I am very upset about this flight."
Pros: "Liked the seats. Liked the service. The food on my previous flight HX60 was better."
Cons: "Flight was delayed. Other than that, nothing to complain about. Like I said, ordinary flight."
Cons: "I was forced to check my bag Right before boarding the plane. And then when I landed my back was lost. Let me also add that I do you like Alaska air and I am a member however I may think twice before booking again with them."
Pros: "The food order concept"
Pros: "It was excellent. They even waived the baggage fee!"
Cons: "Nil"
Cons: "We have been sitting in the plane after landing one hour ,because no gate available"
Cons: "Update your planes"
Pros: "Direct flight, seat next to me was empty so had a little room to spead out."
Cons: "Bad weather delayed the flight by 2 hours, bumpy the last half. flight attendent talked too much gave me a headache!"
Pros: "Movies"
Pros: "Nice movies Comfortable seats"
Cons: "Noisy air con Seat not reclining Headphone jack not working No storage space"
Cons: "There was no way to change journey date, excepting by additionally paying almost twice the fare amount as change fee plus difference in fares between travel dates. So was forced to miss the flight and forfeit fare amount."
Pros: "It was quick and easy."
Cons: "N/A"
Pros: "Plenty of room, nice crew"
Pros: "Friendly flight crew"
Cons: "I like complimentary food and entertainment"
Cons: "Wasn’t given the opportunity to choose my seat and was put in last row."
Cons: "1st, promised to email a $100 travel voucher for an inconvenience in the reservation, but never did! 2nd, signage misguided us to take train to wrong terminal in airport, causing us to miss flight! 3rd, successfully changed first leg of our flight, but gave us a connection that was impossible to make! (20 minutes, but they "forgot" we had to go through customs!) 4th, double-charged us for our bags for second leg of flight! 5th, said they could do nothing about the impossible second leg of flight, claiming that their partner airline (Virgin) should resolve it, and Virgin then said the same thing and sent us back to Alaska! 6th, I discovered that Alaska reps wrote lies in the notes in the computer to try and cover their back! 7th, meanwhile, between the two companies, they wasted so much time that the next flight passed and we had to wait until next day for a flight! 8th, were not willing to cover a hotel, leaving us to sleep in airport! We are currently in airport still waiting for flight, so this sad testimony to Alaska Air may still get even worse! We'll see."
Pros: "Team very nice and polite."
Cons: "All the airplanes should have screens"
Pros: "My girlfriend and I had another 6 hours to bond on our drive home from Medford to San Francisco. And I got home way earlier than I would have if we flew."
Cons: "Because our flight from Medford to Portland was cancelled without notice, I never boarded a plane on Sunday. I rented a car and drove back instead. The cost is almost a wash with what Alaska is reimbursing me, but we'll see what I get refunded since their customer care department is closed on Sundays."
Cons: "Economy is always cramped, not just an Alaska comment. My computer almost got destroyed because the guy in front leaned his seat back"
Cons: "My emotional therapy dog of 7 pounds got part of her paw ripped off on an airport escalator. Though she was bleeding profusely all over me, I was not allowed to use the first aid kit to bandage her. I had to bring her to an emergency vet upon landing in Minneapolis"
Pros: "N/A. Because of bad weather on Vancouver Island, my flight to Vancouver was delayed two hours and I missed my 230p flight to Seattle. Alaska had no other flights available from Vancouver that would get me to San Diego and other later flights that day from other airlines were over booked. I stayed the night and flew out the next morning on a direct flight to San Diego. The flight was fine. The flight crew was nice, they offered us drinks and snacks and the air condition worked. The reason I included the AC is sometimes it doesn't work and that's miserable. There's not too much else to add."

One of the worst business class flights in the Americas. Broken seat, only water, coke or juice available on an 8 hour flight and no meal service. Again - we paid for a long haul business class experience and received less than a short Southwest Airlines flight

Cons: "N/A"
Pros: "They treated me super great"
Pros: "Leaving and getting on time"
Pros: "Comfortable plane! Quick flight"
Cons: "Boarding was a bit messy, very long line to take off, arrived to destination a bit late"
Pros: "The seats were very comfortable."
Cons: "Better food options."
Pros: "Amazing"
Pros: "Airline delayed, kayak didn’t have any info Lost my business meeting in LA, stuck 24 hours in Colombia"
Cons: "Above"
Pros: "Seat quite comfortable"
Pros: "Service. The plane"
Cons: "Most of the crew members were not helpful. I saw an older lady ask for assistance in placing her luggage up top and the crew member told her she could not help her with that, so unprofessional.."
Pros: "Everything ran as expected, easy boarding, quick flight, ok drink service."
Cons: "Not sure why they sat someone else in our row if the plane was nearly empty. Unnecessarily uncomfortable."
Pros: "The service from the crew and also Avianca staff in El Salvador are really nice, the flight was on time, the baggage was on time."
Cons: "The entertainment in that airplane (N492TA) is too bad for a 6 hours of flight, just one screen for every 4 rows, bad movies, the food wasn’t good taste, the airplane wasn’t well equipped for so long flight."
Cons: "We had to wait about 15 minutes for the stroller to be delivered (thoroughly wet), and then another 20 minutes for the bags."
Pros: "On time and fast"
Cons: "How to manage to the costumers we went there a hour before our fly and they didn’t let us to check in, we did pay a penalty because they said that we were late!? We pay more than $400 to they change our fly!!!"
Cons: "A group of people including me, were waiting for our baggages for more than 30 minutes."
Cons: "I paid $400 for the flight and $370 for my surfboards.... won’t fly them again."
Pros: "The airplane and blankets were super comfortable. Most importantly the flight was on time."
Pros: "Very courteous & helpful"
Cons: "Nothing"
Cons: "Old recliner seats."
Pros: "They held the plane for late connection."
Cons: "Food in Business Class was barely edible. A tired old plane."
Pros: "Fast and good service in the plane. Fast boarding"
Cons: "Timetable updates and boarding calls were in Spanish only Boarding time was inaccurate and wasn't updated on time."
Pros: "Very comprehensive service. They don’t charge anything extra, the entertainment options are good, the service excellent, the food okay. Much better than most US airlines."
Pros: "Arrived on time, smooth ride great landing"
Cons: "Nothing"
Pros: "Nothing"
Cons: "Avianca went on strike over a dispute with their pilots. The company waited until a few hours prior to the trip to cancel the trip (which was paid for with 3 months in advance). This was a transatlantic flight so we were forced to buy a vastly expensive ticket in another airline (due to the last minute urgency) which was not direct. The flight was for my 80 year old mother. Avianca forced us to a ridiculous process to refund the monies and only did so after many disputes over the phone and 30 days later. Will never use this airline again."
Cons: "Awful food, entertainment, and on board service"
Pros: "Nice cabin and seats"
Cons: "It was cold"
Cons: "The direct flight to Miami was postpone at 1:00 in the morning. They sent me to Panama and then to Miami in the last back seat of the 2 flights. My suitcase is still in Panama. Not delivered in Miami. The flight Panama-Miami was really dirty. What a disaster!"
Pros: "It got me from Point A to Point B, so credit for that?"
Cons: "There were zero vegetarian food options. Entertainment was a shared screen between a dozen passengers. These planes need a fire upgrade."
Pros: "The snack"
Cons: "On descent the cabin pressure was so intense that I felt like I was being lobotomized. The flight was delayed for 3 hours and I'm not sure why but mostly the cabin pressure was what was horrendous."
Pros: "Great service, comfortable seating. I was provided with a blanket, decent warm meal, and wine during my 5 hour economy flight. Very happy. Would certainly recommend."
Cons: "Flight was delayed."
Pros: "The comfort and service"
Cons: "Everything was ok"
Pros: "Very nice staff. Free meals, which is rare nowadays."
Cons: "No wifi. No personal entertainment on international flight from San Salvador to JFK"
Cons: "Worst service ever and we got the last 2 seats in the plane. Pilot seemed to be disturbed and and had a bad attitude towards passengers that could be felt overtime he communicated anything. Maneuvers were really rough."
Pros: "On time! For depart very entusiastic cruw! And a good number of male servers that is great Than you"
Pros: "Glad to get a good meal. And free entertainment."
Cons: "Seat was a little hard after 4hrs."
Pros: "same comment as previous"
Cons: "same comment as previous"
Cons: "Lost my bag. Rude flight attendants. Terrible food."
Pros: "Flight arrived early, very professional crew"
Pros: "Entertainment options were great."
Cons: "It would be nice to have food options that do not include meat. However, in general the food was poor."
Pros: "Food, service and comfort"
Pros: "I had an emergency row seat, giving me more space."
Cons: "This was an older plane both SFO-SAL and SAL-SFO. The ride back had tv screens every 5 seats or so."
Pros: "Food was excellent. They gave me dinner and a snack. High quality food. Staff members were really polite."
Cons: "Entertainment was really poor. Seats didnt have a screen to watch movies or music."
Pros: "Crew was professional!"
Cons: "Took long time to Avisnca to post which door number to embark the plane..we Almost lost the flight!"
Cons: "Tried to change returning date and the penalty was excesive"
Pros: "great onboard service and on time arrival"


Really accommodating staff, and on flight amenities. I would fly with Delta again.

Pros: "Delayed"
Pros: "Crew was very friendly and took good care of the passengers"
Cons: "No wifi"
Pros: "The crew went the extra mile to accomodate my bag due to not having a seat in front of me to stow it. Also, Delta Comfort was exceptional!"
Cons: "Got delayed"
Cons: "Smelled like poop the entire flight. Actual poop in the lavatory."
Cons: "We weren't alerted there was a chance of delays. Over two hours late."
Cons: "Better food offerings"
Pros: "Excellent crew and clean aircraft"
Pros: "The crew was communicative and courteous."
Cons: "There was a flight delay in LAX due to a maintenance issue. The captain and crew informed us before we boarded the plane which was excellent. However, they could not figure out what was wrong with the planed and delayed the boarding for another 3 hours, putting our 1900 departure time to 2100."
Pros: "The crew WAS amazing!"
Cons: "Not a thing! It was perfect"
Pros: "Fast flight"
Cons: "In one hour flight we could have some drinks and food. Snacks... can’t believe they don’t have any food/alcohol"
Pros: "The ability to charge my cell phone via USB ports. Also the movies on long flights is really nice"
Cons: "Quicker way to get off plane"
Cons: "More comfortable than I expected for a 6 hour flight. 757 was quite spacious."
Pros: "Nothing"
Pros: "Entertainment"
Cons: "Food"
Pros: "Nice crew"
Cons: "Delta always delivers!"
Pros: "Very comfortable, no complaints."
Pros: "Yes"
Cons: "Took off late. Other than that very comfortable and great experience"
Pros: "great crew"
Pros: "Even in the absolute freezing (-40F) the plane landed an hour early into Minneapolis. Was only delayed 20 minutes leaving. Crew did amazing to get the plane going."
Pros: "I really enjoyed the service on Delta. The entire process was better than what i've come to expect on airlines. My flight attendant was Kate, and she was awesome - super friendly, professional, thoughtful."
Pros: "Overall service was great."
Cons: "Flight was delayed 5 hours."
Pros: "If offering free WiFi to Amex platinum card holders it needs to work f"
Cons: "Fix it"
Pros: "Better than average entertainment system for domestic flights."
Cons: "Boarding done against logic: my seat was in the last 5 rows of the cabin and I was scheduled to board in the final group. When I got to my seat the first 30 rows were nearly fully, but the back of the plane was half empty. The whole time the gate agent was urging passengers to move faster through the aisle, but Delta should really rethink its boarding strategy. It shouldn't take 40 minutes to board a 757."
Pros: "Transfer f from first flight leg"
Cons: "Food and the 757 lay out"
Cons: "We were delayed like crazy."
Pros: "The flight was very good, no complaints, good service and we flew on schedule"
Cons: "We were split into two boarding groups, one for priority and one for everyone else. This was good but the priority line was just a bit too far away for the announcements to be heard. This added a little bit of confusion. This was at gate B36 at JFK Airport's Terminal 4."
Pros: "crew kept a great attitude throughout"
Cons: "Having to find my boarding pass to deplane"
Pros: "On time"
Cons: "Take a long time to taxi to the gate & getting off the plane."
Pros: "good flight and pleasant staff"
Cons: "no vegetarian option in business class therefore nothing to eat for me for whole flight. also sky lounge very poor"
Pros: "Clean plane, great breakfast options included with the flight. Crew was polished, helpful and genuinely nice! Gate agents at NYC were knowledgeable, organized, and quick. Boarding was a breeze. Impressive selection of movies for onboard entertainment choices."
Cons: "I thought the $11.00 fee for 30 continuous minutes of full Wi-Fi access was a bit pricey, esp when it kept getting disconnected and ended being about a collective 7-8 mins of access."
Pros: "Fast boarding and complimentary snacks."
Cons: "I was seated next to a very large woman who came over the arm rest onto my seat."
Pros: "Was tired and the FA helped me find a row that I could stretch out on and relax. After a long trip from Moscow, the FA's volunteering to help and accommodate a beleaguered traveler was most appreciated!"
Pros: "What an easy flight. Run very well!"
Cons: "The crew seemed a bit tired, but it’s the season"
Pros: "Seats were comfortable ... enough. Boarding process, once underway allowed me to get overhead bin and stash my other luggage in the seat below me. Flight wasn't overly booked (85-95%) so there appeared to be room for others to stretch out. Now about that crying kid..."
Cons: "Ugh. Weather delays. The flight was scheduled to board about 7P but it arrived late and they had to not only unload the self-loading cargo, but clean up afterwards. Would be nice to get a better estimate as to how long it would take to board so that I could hang out in the lounge. In addition, departure from JFK was delayed as well, either we missed the IFR window or got stuck behind some traffic and I fell asleep on the plane only to wake up what seemed an hour later just getting ready to hit V1. No upgrade."
Pros: "Being on time."
Cons: "Force me to take a bad seat"
Pros: "I didn't get a chance to get the gentleman's name at the gate, but he was able to get me on the earlier flight (since I had NO luggage and only 1 carry on that fit under my seat) and didn't charge me the stupid fee for filling a seat that was empty when I was giving up a seat on a later flight that would accommodate those who missed this earlier flight. Nice to see kindness in an industry that seizes fees on every opportunity."
Pros: "All was quiet. It was an early flight. Nice offer of more snack choices than other airlines."
Cons: "Didn't understand why I had to wait until getting to the gate to have a seat assigned when I purchased tickets several months ago. Since I was in the last boarding group, Had to check in my bag since it was already full, had fragile stuff in there and hoping everything is ok. it is what it is. Not anyone's fault but disappointing to have to do when I didn't plan on checking in and going to pick up at the baggage claim. This is what i wanted to avoid in the first place. could have at least offered to let us pick them up as we deplaned and not baggage claim!"
Pros: "The temp"
Cons: "It was too hot."
Pros: "It got me to SFO earlyish"
Cons: "Was told to go away and wait for name to appear on screen for seat assignment. Was seated apart from travel companion. Got to sit next to folks with questionable hygiene, seat broken. Seatbelt broken. Stuck in back of plane window seat and was supposed to be “happy”. I was brilliantly ignored by crew. Seat back entertainment broken snd flight crew never answered the call button. Got to watch bag handlers throw and drop luggage like true gorillas. Delta, this time you truely are the worst. Wont book you again."
Cons: "No free wifi."
Cons: "Zero communication to the passengers as to why we were delayed for almost an hour sitting on the plane"
Pros: "They arrived on schedule."
Cons: "Seated in the rear middle seat. I had no options to select a seat when I checked in or made my reservation that wasn't an extra charge. I'mover 6' tall and middle seats are painful, especially cross country. Airlines need to be a little more attentive to their customers' needs. If a passenger is taller than average, and the flight is more than 60 minutes, provide comfortable seating at no extra charge. If a customer has a short layover, which their system knows about since it is the sourve of the flight plans, put the customer toward the front of the aircraft since these flights are habitually late and customers end up having to sprint through airports to try to make connections."
Pros: "We took off and landed early. The crew was wonderful and the snacks were exactly what I needed."
Cons: "We landed early and were stuck waiting on the plane for an hour and fifteen minutes for a gate to open."
Pros: "Flight attendants"
Cons: "Tv wouldn't work and delay that wasn't weather related and the food was awful"

Really different experience sitting in business! Comfortable and great service.

Pros: "Quick and convenient"
Cons: "Comfort and food was lacking"
Cons: "Wake people up when serving anything.. I have seen in some other airlines that one is provided with a sticker to place on your seat to show if you can or cannot be woken up"
Pros: "crew"
Cons: "The baggage restriction was not good at least one Checking should be allowed"
Cons: "I wasn’t able to choose a seat"
Pros: "seat was comfortable"
Cons: "be in time guys. Please."
Pros: "Yes"
Cons: "Did not serve food."
Pros: "Casual attitude."
Pros: "Fantastic crew!"
Cons: "It's all right for a short flight"
Pros: "Good leg room clean airplane"
Cons: "Entertainment didn't work"
Pros: "On time, free coffee, free pretzels"
Cons: "Going home."
Cons: "Super Cold airplane and it’s not the only west Ket that was freezing. the crew kept skipping my row for drinks for some reason. the landing was rough."
Pros: "Crew very kind and smily. Very punctual."
Cons: "Prices ridiculous, one coors light 7dollars and with 7 dollars you buy 12 coors light in Mexico!!!. Food really bad and prices worse. No entertainment."
Pros: "We took off on time and landed a little early. Crew were very nice. I couldn’t judge the entertainment as I didn’t have iPad with me to connect to the wi-fi and watch movie. Plenty of snacks. Worth the cost of the flight."
Cons: "They stopped renting out iPads on board. If don’t have own screens or for some reason couldn’t download app, makes for a long flight. Overall, great flight; all on time. Leg room borderline. Window seats can’t sneak to bathroom without waking others. Pretty much need to all get up to let them out."
Pros: "Left on time, arrived early, uneventful which for a plane ride is great"
Cons: "Nothing really, plane was smaller than expected with limited overhead space but everything was able to fit in the bin"
Pros: "Had a fantastic experience on my first round trip with WestJet. Very satisfied, would definitely fly them again. I also liked how we were able to clear Customers BEFORE we departed from YVR; made the arrival that much smoother when we landed at SFO"
Pros: "Everything was fine with the flight except for the substantial delay of an hour in taking off."
Cons: "It was late taking off without too much explanation except they were waiting for a delivery of fuel it seems. We just sat in the plane for all that time. I wish they could have informed us earlier so we could have just waited at the airport."
Cons: "24 hour delay in Calgary because of maintenance problems with the plane. Meant I lost one precious day while visiting my 91 year old mother."
Pros: "Plane, stewardesses on the plane"
Pros: "Price was perfect."
Cons: "We sat on the tarmac in the plane for 4 hours when 20 minutes into the delay the flight attendants knew they weren't going to be able to fly with us, and instead of cancelling the flight 20 minutes into the delay we sat on the plane for 4 hours while the crew knew we were not going to take off. There were a handful of infants and children (my 10 month old nephew included) and for the crew to keep the passengers on the plane for 4 hours when they knew the flight was going to be cancelled is unacceptable."
Pros: "Crew ok."
Pros: "No much.."
Pros: "Hannah was a lovely accommodating woman thourghly enjoyed her service, i slept the whole way to Prince George. Crew was welcoming and accommodating."
Cons: "Didnt know i bought west jet plus seats. Enjoyed my service though. May think of buying plus again some time soon on one of my up comming trips"
Pros: "Friendly flight attendants"
Cons: "I dislike that westjet tried to get me to pay for my seats when I initially bought the ticket, only to discover later that the seats are free if I choose them at check in. I didn’t pay the seat charge but there is a breach of trust in them trying to con me that makes me not want to fly with them again."
Pros: "Actually,and sadly, not very much."
Cons: "These guys just will not take any action to seat you next to the people you would like to sit with, even if you are married to them and have been for over 30 years! No amount of asking nicely will get you any action at all. Six hour flights and you get a coffee and cookie. Flight stewardess makes you wait in the aisle behind row 3 for the bathroom - sure, just stand there and tower over some other poor traveller, don't stand right next to me - I'm a flight stewardess for goodness sakes! Having flown professionally, and for business and leisure for over 40 years I offer this advice - pick another airline - these guys do not deserve to be in the business."
Pros: "Flight was delayed an hour"
Pros: "The breezy, confident preflight announcements of the crew, including (from the Captain) "We are flying into Kelowna today, where the weather is always awesome even though it is a bit overcast and 5 degrees C..." and from the flight attendant on landing, "We have arrived in Kelowna. If you live here--Lucky You! You are almost home! And if you don't live here, welcome to the Okanagan! We hope you enjoy your stay." I was only disappointed that the sentence including 'lucky you' was not included in the French translation. C'est d'hommage..."
Pros: "Quick and comfortable"
Cons: "No tv but understanding for price of flight"
Pros: "The reliable, friendly crew"
Pros: "Stewards were nice"
Cons: "This flight and the one before we're both delayed by over an hour. What's worse is each time we ended up spending about 20-30 min slowly driving around the runway since the takeoff queue was backed up so much. Maybe not the airlines fault for that but the pilot never said a word about it and kept us in the dark. Each flight was in total delayed by several hours. It seems more often than not these days that flights are delayed and are totally unreliable. I've come to hate flying."
Cons: "No choice for seating - my husband and I were seated separately"
Pros: "Gate agents were nice."
Cons: "1. Nothing healthy to buy on the plane. 2. Nasty flight attendant. 3. Small seats. 4. Swollen ankles because flight attendant wouldn't let me put my stocking feet up in bulkhead seat, which is why I purchased it. 5. Poor service. 6. Plane landed early but we didn't get to the gate until more than an hour later!"
Pros: "Flight attendants were nice don't know who's fault it"
Cons: "Almost an hour to get any luggage out is not acceptable"
Pros: "Crew were really nice and good entertainment."
Cons: "Paying for food and alcohol was a bit of a downer."
Cons: "Delayed for almost 2 hours"
Pros: "Staff were very good"
Cons: "No frills flight, their booking and computer systems are not good."
Pros: "Comfortable flight, entertaining stewardess, on time arrival and departure, good service."
Pros: "Being disabled I found everyone very helpful and friendly"

This flight was fine.

Please see previous note.

Pros: "The time and the route and seat pitch."
Cons: "Food and crew."
Pros: "Efficient well groomed staff, thoughtful amenities such as baby seat belts & toiletry kit containing toothbrushes. Palatable tasty cuisine."
Pros: "The best airline in the world!"
Cons: "Overall it was a very good experience. The crew was bad obliging and professional. The flight took off 30 minutes early from Abu Dhabi. However, it was late taking off from Heathrow. There was a delay of 1.25 hours as the ground crew took a long time to load and get the plane ready at Heathrow."
Pros: "Great crew, very friendly"
Cons: "Prior to departure, we were told to check in our carry-on luggage due to flight overbooking..... Turned out that there were lots of overhead compartments/bins were totally empty. We were not prepared for that so cluld not pack personal items accordingly"
Cons: "Flight was delayed by an hour."
Pros: "Six years ago, after a very bad experience with this airline, I swore never to use BA again. However, this year, because of my children, I found myself on this airline again and had a very positive experience. The flight was on time, luggage was transferred without a hitch, the food was excellent and in-flight entertainment had a great variety to choose from. The 747 provided a very steady flight experience. Personnel were reasonably helpful. Continue this kind of service - it will help you remain successful."
Cons: "Checked-in baggage got mishandled and haven't got any response from British airlines after 24 hrs of complain filed."
Pros: "Lie flat bed"
Cons: "Non-A380 plane feels very old now and in need of an overhaul. My biggest complaint was the food. On the outbound leg (SFO-LHR) I had the pasta dish which was dry and poorly cooked so on the return flight I opted for the beef dish which was ok. I thought that the pasta was just a one-off issue. When the pre-landing meal arrived, it was so bad I had to look at the menu to see what it was (pea mousse with artichoke and almonds). It was completely inedible. Finally the amenities bag consisted of hand cream, face lotion and lip balm as well as the std toothpaste, socks, eyeshades etc. in the past there were far more items in the bag. Overall it feels like BA has cut costs and I had a reasonable deal on my flight price which I was willing to pay just to have a lie flat bed. I can't imagine if I paid $5K for this flight and had the same experience. I recently flew Emirates from SFO to Dubai in business class and it was comparable to first class in BA."
Cons: "Very big delay!!!"
Pros: "Great, very comfortable, easy transatlantic flight"
Pros: "Business class seats were good & the business class section was only 50% occupied."
Cons: "My flight attendant Mike had a bad attitude rolling his eyes often. The requests were not outrageous (e.g. I asked for an add'l french roll for dinner because I was hungry) AFAIK, but he constantly had a snobby/snooty demeanor about it. The food was ok, but for the fancy presentation I would have expected better flavor."
Pros: "It was a long flight but it seemed like the crew was constantly handing out drinks or food and the food was really good. There were plenty of recent movies and TV shoes to watch on the personal video screen."
Pros: "Liked the big 380 airbus. The food and entertainment was great on the long distance flight. The Airbus seats are more comfortable than others."
Cons: "2 hour delay because they said they didn't have the equipment to back the plane out of the maintenance hanger. Really? - at one of the big airports of Europe, they didn't have a tug vehicle."
Pros: "overall the flight was smooth. they had a video about collecting leftover coins, but but no one came by to collect, and no information as to where to leave your donation, so i just took my envelope and euros with me. price is the only reason I flew British airways again. If I could afford a better ticket I would fly a better airline."
Cons: "the armrest between the seats did not go up all the way. the storage area next to the window seat was dirty on the inside with food crumbs. after the recent news about bed bugs, i was uneasy on the flight. the actual flight was smooth, some turbulence but not the worst. they have absolutely the worst food ever. i have no idea what the awful purple stuff is, but they really should get rid of it. it is really unappetizing by the look of it. the carpet was coming loose in a number of places, just in our seat area. how long would it take to put some tacks in, or even some tape? bathroom was nasty and the sink was clogged.and full of water"
Pros: "We could tell upon boarding that the crew was focused on making our fight of 10 hours as pleasant as they could. They got along well together, which aided in providing excellent coordinated care to the passengers. Not an hour passed without being offered food, drinks, snacks, drinks, and more food. Even a time delay at take off due of a passenger leaving passport in the terminal was made up mid flight, for an ontime arrival in SFO. Would definitely look to British Airways for my next European trip."
Pros: "Entertainment options were varied and good."
Cons: "The Airbus seating in the tourist section is terrible. The seats are very close together, making it very difficult to get in and out, particularly if the person in front of you puts the seat back. On long flights we like to get up and move around a few times, and not only is it hard to get out of our seats to do this, there is little room to walk or stop to stretch. Heathrow London is tolerable if one is going to London, but as a place to change planes, it's exhausting. The various walks feel like mazes, and going from one terminal to another, even by tram, is time-consuming and tiring. We fly to Europe often, but we will try to avoid both British Airways (Airbuses, at least) and Heathrow."
Pros: "Excellent staff Clean bathrooms"
Cons: "the only hard part was the boarding in London, very hard to hear the boarding directions. Kind of chaotic. BUT it all worked out"
Pros: "very friendly and efficient crew"
Cons: "mediocre food, chaotic boarding area"
Cons: "For the 2nd time, neither me or my husband got our food has happened everytime we have flown. And we purchased full fare business class seats! I can understand once and maybe for one of us but it has happened EVERY time. MOST IMPORTANTLY, I sadly left my laptop onboard and I called the number for SFO BA Lost and Found for 48 hours....every 20 minutes. NO ONE answered and no one returned my messages. I finally had to drive back to the airport to talk to a human....a 5 hr round trip. No laptop turned in and it didn't turn back up in London. So clearly, cleaning crew stole it. That in its own right is a problem but NO ONE returning my calls. Completely unacceptable. I got the duty manager's email and emailed him TWICE over TWO days before he returned my email. I highly doubt I will fly BA again, I'm afraid."
Pros: "The air plane ran out of fuel we had to divert to San Jose we waited two hours because of weather and because the paperwork had the wrong pilots name so they wouldn't let the plane fly. Therefore we waited in the airport all night because neither British airways or American Airlines would help us We waited here all night with no sleep no one would give us a hotel or a meal we have now will be getting into London 24 hours later than planned and we will be out about $1000 in hotels in two hours we had booked that were non-cancelable . Multiple phone calls to British airline Waze and to American Airlines for all of the helpful"
Cons: "Everything"
Cons: "Wasn't allowed to check in prior to flight and got 2 middle seats on a A380"
Cons: "The lady at the check in counter changed the seat I paid to reserve from the front to the back of the plane without informing me"
Pros: "Entrees were OK"
Cons: "Not nearly enough snacks. They were pretty much out in business class half way through the flight"
Pros: "We arrived safely at our destination. Our bags arrived at our destination. Plenty of room in the overhead compartment. Due to a security snafu unrelated to the airline, we arrived at the gate after boarding was over but the gate crew were gracious and welcoming and let us board. The male flight attendant was quite nice. The entertainment screen choices were decent, and the hand-held controller was a great improvement over the touch-screen variety. There were multiple lavatories available. There was a decent amount of space by the lavatories that we could use for stretching and exercising. The wrap they gave us for high tea was pretty good."
Cons: "Seats were very cramped. I was sitting on the right next to the window, and there was no room for me to extend my right leg while facing forward; I had to twist to my left and extend my legs under the middle seat in front of me (fortunately my wife was next to me so I could do this). In addition, the passenger seated in front of me decided to recline his seat, nearly knocking over my drinks in the process, which left me with very little usable space. I haven't ever felt that cramped on an international flight. The main meal was very low quality. I had the pasta and it was quite awful; the sides were quite bad, as well. One of the female flight attendants was rather testy and unpleasant throughout the flight. She, and another female flight attendant, seemed put out when passengers asked questions about the food offerings, as though we should already have known what was being served. One passenger had just woken up and seemed confused and the flight attendant was quite impatient with him. The flight attendants were quite stingy with the water and only poured out a little bit at a time; they also came very infrequently, which meant that we had to keep pressing the call button to ask for more (which made us feel bad about bothering them). They would not give us a whole bottle of water, saying that there was not enough, but did, when we asked, provide multiple plastic cups of water at a time, which just seemed wasteful (of cups, not water). The timing of drink service was also perplexing: they did not offer drinks at least 45 minutes before or after bringing the boxes of salty "movie snacks"."
Pros: "This was my first time on an Airbus A380 and I must say that I'm still in awe of how an aircraft this large can be so quiet and smooth, let alone get in the air. Boarding was smooth. Entertainment was great and the food (depending on what you got) was okay. The inflight crew was nice and helpful."
Cons: "Economy seats are very uncomfortable. I am 6'4 and there isn't that much space. It's even worse when you have a kid sitting in front with his seat reclined all the way back - so the little room I had to start with became even worse. Not to mention he kept rocking his chair back in forth, passed gas about 5 times, felt the need to stretch his arm behind him 3 times so his hand was blocking my screen. I really never got comfortable in my seat during the 11 hour flight. For a plane this large, i would of expected a little bit more comfort, especially when I felt it on AA 777"
Cons: "So jammed in the damn airplane you couldn't move!!! Stop the caring about the money so much and start getting back to customer service. What a concept"
Pros: "Food and Drink were good!"
Cons: "My husband and I weren't seated together. No matter how we try to change or ask for it even before check-in we couldn't change our seat locations. I am 5 months pregnant and it was not comfortable not having husband close to me, when in case of emergency I need something and he is not able to help right away."
Pros: "The food and entertainment met our expectations. The crew was attentive and provided good service throughout our flight."
Cons: "I prepaid for 3 seats in the front row of a coach section according to the diagram provided when I paid $75 per seat to reserve them. If I had known we would be placed back a row and not able to be more comfortable I would not have paid that fee. I do feel as though I was scammed for the $225 for reserving the seats."
Pros: "BA crew was amazing--friendly, courteous, helpful. There was always plenty of food--most of it good, and they certainly kept us hydrated with trays of juice. Free everything: wine, movies, music, etc"
Cons: "There was nothing different that could have been done. We had a 5 hour layover after our flight from Shannon. That was ok because we ate, shopped and generally used the time. But we were 1/1/2 hours late taking off, then had to wait to land because we were out of order for the gates. It turned into a 23 hour day."
Pros: "Crew and ground personnel extremely polite and helpful. Good entertainment selection. And there's room for everybody's carry-on! Comfortable airplane even on coach, besides the 2 sore points on the "don't like" pane."
Cons: "Airbus A380, so boarding and de-boarding took some time. Aircraft interiors are made per airline requirements, not simply by aircraft manufacturer. On an airplane that will always be use on long haul routes I won't expect the usual non-really-reclinable last row of seats. Moreover, the armrest does not disappear between seats when moved upwards, it goes up only 45 degrees. Quite a nuisance traveling with your s.o. or children if you want to lean on each other."
Pros: "Fantastic service and entertainment. One of my best flights in years."
Cons: "1st service was good. Second just ok."
Pros: "-Crew was very attentive to the passenger who needed medical attention. -Captain spoke clearly and slowly. All crew members were very professional. -Cleaner and bigger WC rooms than most planes I've been on which is always a plus."
Cons: "-Food was mostly bland (e.g. vegetarian lasagna), overly seasoned (e.g. caramel/chocolate pudding dessert) or just not quite good (e.g. cole slaw). Lots of room for improvement here. Thank goodness I'd packed some snacks while we were still in Barcelona. -The earbuds wasn't very good in comparison to other in-flight earbuds I've used from other airlines. Sometimes staticky, noise cancellation was low, and wasn't as comfortable to wear."
Pros: "The crew was friendly and helpful"
Cons: "The meals are very high in carbohydrates, much of which I and others cannot eat. Please provide healthier choices for all passengers such as fresh fruit, vegetables, cheese and nuts."
Pros: "Seats were cushioned and comfortable, entertainment screens were crisp and colorful, restrooms stayed clean and maintained throughout flight."
Pros: "The entertainment options were great with very good movie selections. The food was not as bad as I thought it'd be."
Cons: "Crew members came off as a bit racist and weren't nice at all. One of the flight attendants spilled liquid from my cup and didn't even apologize. Instead she blamed me for stacking stuff with my cup"
Pros: "Food Movie selection Flight attendants"
Cons: "Nothing: everything was beyond expectations"
Pros: "The in-flight food was good"
Cons: "Not being able to select seating for free at time of ticket purchase"
Pros: "entertainment crew comfort"
Cons: "Food"
Cons: "We booked on Kayak for a British Airways flight international--but it was a bait and switch. We ended up flying on American Airlines--the WORST! And our whole reason for booking British Airways was to avoid any US airline... We paid a premium, plus Kayak then sends you to a third party processor that charges you another $100 booking fee! American Airlines was terrible! Not even an entertainment center on on this flight (OLD PLANE THAT SHOULD BE TAKEN OUT OF SERVICE!). THIS WAS A BARE BONES PLANE> We will NEVER use KAYAK again."
Cons: "They ran out of food option so at a certain point the only option was mushroom risotto. Also my husban ordered a lactose free meal which he received but all the other snacks and meals on the flight included some type of lactose product."
Pros: "Helpful staff at BA Heathrow and crew onboard BA287. Great luggage delivery speed at SFO relative to other cities recently visited."
Cons: "Lost my wife's reservation for return trip. Thus, lost the extra luggage reservation and payment as well. Seems Aer Lingus failed to input her ticket properly into BA system. That's what BA claimed, anyway. It had been a mystery as to why we could not check in on line so we knew something was wrong. Could not easily pick up phone to correct while in UK. FINALLY, BECAUSE OF LATE CHECKIN, SEATS WERE MIDDLE MIDDLE in a giant airbus jet and quite a bit less desirable than we usually get by checking in early and arriving early. Overall a disappointment, tho we arrived safely and nearly on time."
Cons: "Most uncomfortable 6 hour flight I've ever taken. No food or snacks served whatsoever, no entertainment options, flight attendants were curt, not even pillows. This would be OK for a shorter flight, but for 6 hours is ridiculous. This was worse than even the cheapest economy carrier. American Airlines bad service is definitely not what i was expecting booking a flight through British airways, which is consistently top- notch."
Pros: "Overall it was good. Food and service were great. While in the air, this is one of the quietest flights I've been on. I was impressed with the food compared to other flights I have been on and I felt that there was way way more space in a normally priced seat."
Cons: "Take off and landing were a bit rough. Since there are so many people on this plane boarding can be a bit of a nightmare. Overall good. Slight delay but not bad."
Pros: "Plenty of space on Airbus"
Cons: "Crew didn't address complaints, loud party like atmosphere for crew without regard for passengers. The Airbus wobbles when it hits turbulent air, which makes air sickness common."
Pros: "Crew was attentive and friendly, food was decent, good selection of new movies on board"
Cons: "The plane was delayed, boarding was slow"
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