General Business Conditions of Onlinebuchhandlung Regula Seiler
As at February 2020

1. Scope of applicability
  1. The current version of these General Business Conditions as at the moment when the contract is concluded applies to all business relationships between the Onlinebuchhandlung Regula Seiler (hereinafter referred to as MyEbooks.ch) and its customers.
  2. These General Business Conditions are exclusively applicable. Any terms and conditions of the customer which are contrary to or differ from these General Business Conditions will not be recognised, unless MyEbooks.ch has explicitly agreed to them in writing in an individual case.
2. Registration
  1. Each order of goods will require prior registration as a customer with MyEbooks.ch. Multiple registrations under different names or addresses is not permitted. Once the customer has successfully completed the registration process, he/she will be admitted to the system by MyEbooks.ch.
3. How the contract arises
  1. The presentation of MyEbooks.ch?s product range on computers which can be accessed via the Internet does not constitute an offer to conclude a purchase contract with the customer, and it is not binding.
  2. When the customer places an order with MyEbooks.ch via the Internet or by e-mail, telephone or fax or other means of communication, it is submitting an offer to conclude a purchase contract with MyEbooks.ch. The customer will receive confirmation of the receipt of the order (order receipt confirmation), which will not constitute acceptance of the offer but is only meant to inform the customer that MyEbooks.ch has received the order. MyEbooks.ch may separately notify the customer of possible errors in the information relating to the product range on the website and submit an appropriate counter offer to him/her.
  3. The contract with MyEbooks.ch will arise if it accepts that offer by invoicing the customer for the product. The order will be fulfilled after payment is received.
  4. Orders are accepted subject to legal permissibility and the availability of the ordered goods or services. If MyEbooks.ch cannot accept the customer?s offer, the customer will be informed of the lack of availability and the full invoice amount will be refunded by MyEbooks.ch. Titles which temporarily cannot be delivered will be booked for the customer and his/her order will continue to exist.
4. Delivery and mailing costs
  1. MyEbooks.ch will deliver the ordered goods, as soon as possible, to the address specified by the customer in the order. MyEbooks.ch will have the right to make partial deliveries and render partial performances at any time, provided that they are reasonable for the customer. If partial deliveries are made by MyEbooks.ch, it shall bear the additional mailing costs.
  4. As a rule, deliveries abroad are not possible, unless MyEbooks.ch gives permission for such a delivery in an individual case. All postage and freight costs and customs duties will be paid by the customer.
5. Retention of ownership, rescinding the contract
  1. MyEbooks.ch shall retain the ownership title to the goods until it receives all payments under the purchase contract. The customer must immediately notify MyEbooks.ch in writing of any interventions by third parties, particularly enforcement measures and any other impairments of its ownership title. The customer must compensate MyEbooks.ch for any damage and costs that arise due to a breach of this obligation and any necessary measures aimed at countering interventions by third parties.
  2. If the customer breaches the contract, particularly if it fails to fulfil its payment obligation despite receiving a reminder from MyEbooks.ch, MyEbooks.ch will be able to rescind the contract after first setting a reasonable time limit.
  3. MyEbooks.ch reserves the right not to enter into a contract if the result of a creditworthiness assessment is negative.
6. Due date and payment
  1. MyEbooks.ch will only accept the payment methods specified to the customer during the ordering process.
  2. As a rule, MyEbooks.ch delivers goods to customers against prepayment. Any exemptions from this rule will be granted by MyEbooks.ch in writing.
  3. If the customer delays in making payment, MyEbooks.ch will have the right to demand a flat collection fee in the amount of CHF 10.00. MyEbooks.ch?s right to claim higher compensation, particularly where a claim is pursued by a debt collection agency or lawyer, is not affected by this.
  4. Only vouchers issued by MyEbooks.ch are valid. The voucher will be sent exclusively as a PDF document.
7. Cancellation
  1. The customer will have the right to cancel its declaration of will to conclude a contract without giving reasons within 14 days after receiving the goods, in text form (e.g. by letter or e-mail) or by sending the goods back to MyEbooks.ch. The time limit will begin on the date when the goods are received by the recipient. For the time limit for cancellation to be deemed to have been met, it is sufficient for the cancellation notice or goods to be sent in good time. The cancellation notice in text form must be sent to the address specified in section 10 or by e mail to Info@MyEbooks.ch. The customer will bear the burden of proof of the dispatch of the goods to be sent back.
  2. In the event of an effective cancellation, both Parties will have to return the performances they have already received. If the customer can only return the received goods in a deteriorated condition, it must provide MyEbooks.ch with compensation to the extent of the deterioration.
  4. MyEbooks.ch will exercise its right of retention until the complete return of the goods.
  5. The right of cancellation is excluded for contracts:
    II. on the delivery of perishable goods;
    IV. on the delivery of newspapers, journals or magazines;
8. Customs duties and VAT
  1. Import charges are not deemed to be shipping costs.
9. Warranty and liability
  1. If the delivered goods are defective at the moment when risk is transferred, for example manufacturing defects, or if a wrong delivery occurs, if possible MyEbooks.ch will arrange for a replacement delivery. If the replacement delivery fails, the customer will be able to demand the annulment of the purchase. The claim will expire if the customer fails to report the defect or wrong delivery to MyEbooks.ch within 14 days after receiving the goods.
10. Address

    Onlinebuchhandlung Regula Seiler
    Postfach 7451
    3001 Bern
11. Privacy policy
  2. Customers of MyEbooks.ch can view and edit their own user information at any time after registering in the protected area of the homepage. If you would like us to use your data for marketing purposes, please subscribe for our newsletter yourself. You will find the necessary information under ?My account?. Further information on MyEbooks.ch?s privacy policy can be found in our data protection rules.
12. Final provisions
  3. MyEbooks.ch reserves the right to change these General Business Conditions at any time. The currently binding version of these GBC can be viewed and printed out at www.MyEbooks.ch.

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