ServicePoint ART + Java Update




1) Uninstall Java 7 from the computer
3) Reboot Computer
4) Open Windows Control Panel
5) Double-left-click on Java icon
6) Left-click on "Security" tab
7) Set security level to "High" if it isn't already set to "High"
8) Edit "Exception Site List" to include the following URLs:
a) Your ServicePoint URL

The second URL is used to access ART. Please also make sure that your pop-up blocker is either disabled or has these
sites added to the pop-up blocker's exception list.

Please note that ART viewers can view/schedule ART reports without having the Java plug-in installed on their computer.
Please contact your CCA if you have any questions