Mercer Marsh Benefits

Delivering the benefits employees want now

Employers who show they care have an advantage to create
a more resilient and loyal workforce

Employers who show they care have an advantage

Our latest study of over 14,000 employees across the globe, looked at how employers can impact positively on the health of their people. Do you know which benefits matter most to your employees now? Do you know how to best support them in this challenging environment?

Greater demand for benefits that meet real employee needs is driving a shift towards digital well-being and self-care.

The benefits employees want now

Five key trends were identified as being the most important to delivering the benefits employees now want:

Supporting the moments that matter

through comprehensive benefits enabled a quarter of employees to view their pandemic experience as positive, compared to just 11% of those with no benefits. This supports the role of benefits for boosting the resilience of employees.

Enabling digital access to healthcare

will be valued by the eight out of ten employees who want to use digital health solutions, such as video calls to their doctor and well-being apps that help them to find healthcare support and self-manage conditions.

Delivering benefits equitably

will be essential to eliminating disparities, such as lower-earners who are less able to access benefits. Overall, 24% of employees report they are not confident they can afford the healthcare they need.

Providing varied and valued benefits

made those employees with access to the most varied well-being resources 35 percentage points less likely to move elsewhere, 27 points more confident they can get the healthcare they need and 11 points more energized.

Investing in mental health

is seen as extremely or very important by one in two employees (50%). A quarter (24%) of employees say they are worse off than before the pandemic and one in five (20%) say they feel more isolated.


Health On Demand 2021 Summary

MMB Health on Demand research captures what employees want from their employer when it comes to the personalization and delivery of health and well-being solutions.


Health on Demand: Delivering the benefits employees want now

Find out more about the five key trends identified, including how you can use these insights to create a benefits program to boost employee well-being, loyalty and engagement.