willy_chandra27willy_chandra27 Level 1
edited May 2021 in Others
  1. System: WINDOWS 10
  2. Battery or AC: 48W
  3. Model: FA506IV
  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video:


Detailed description：I have new gaming laptop (only 1 month) ASUS TUF A15 FA506IV with Ryzen 9 4900H and RTX 2060

At a random moment my system is stuttering for 1-2 seconds. It may be in windows, in games, watch video, or whatever I'm doing. There is a massive fps drop and audio stutter.

Dear ASUS, please answer this and give us some solution to fix this.

Thank you.



  • I have the exact same problem for a 7 months

  • After a few days, ASUS will AGAIN close the discussion without providing feedbacks to us. It has been 2 years since this issue first started. They simply tell their customers that this problem doesn't exist or no record of such. Also, when it comes to service centers, they all tell that stuttering doesn't show when clearly they only observe for a few minutes. TBH, they are all trash now and I would keep on discouraging people from buying from this ass of a brand.

  • Those are having problems in their laptops, please take your laptop to a nearest Asus service center for careful examination, without examination on motherboard we can not give exact solutions

  • come on ASUS, @Blake_ASUS @Y_ASUS @Titan_ASUS @Laura_ASUS @Anders_ASUS please answer this, give us some solution 😫

This discussion has been closed.