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Speed Test | What is it and what is it for?

By April 30, 2021May 20th, 2021Business

Speed Test | What is it and what is it for?

One of the most frequent question asked by our clients is regarding Ookla Speed Test ( Therefore, this blog will detail the proper way to run a Speed Test.  First and foremost, we will explain what is a Speed Test and what it is for?

When choosing an Internet plan for your home or office, it is important to know what Internet speed you will need. Whether it be watching high-definition videos, playing online games, or sharing your Internet connection through multiple devices simultaneously.

Upload and download speeds are measured in megabits per second, most often represented as Mbps. This number corresponds to the amount of data transmitted per second and is made up of upload speed, download speed, and latency.

What is the download speed?

Download speed tells you how long it takes for data to travel from the Internet to your computer. When you visit a website, you are downloading the content, just like when you watch videos.

A download speed will affect the following services:

  • Navigating the Internet
  • Listening to music
  • Watching videos and movies

What is the upload speed?

The upload speed has to do with the performance with which data is transferred from your computer to the Internet.

For example, when you post photos on your social media or send out emails, you are uploading content.

What is latency?

A Speed Test measures not only the download and upload speed of your internet service, but also the latency. A latency is a ping read in milliseconds (ms). It measures the immediacy of the connection, that is, the time it takes for our connection to communicate with the Internet network.

Having a low ping is not the same as having a high upload capacity or vice versa. You can have a high-speed fiber optic link; but if your ping is very high, you will notice moments of poor service.

How to run a Speed Test if you are a Navégalo customer:

Step 1 – Go to

 Before clicking “Go”, check to see if the server selected is “Navégalo”. If not, click on “Change Server”.

Step 3 – In the list, you have to choose San Jose – Navegalo

Step 4 – Now, you can click “Go” and run the test.

The test result will show you the following information:

What can you do to ensure most accurate Speed Test results?

First of all, these readings are rough estimates. They are sample file downloads and uploads; so, they are not a precise reflection of what really happens when surfing the web.

There are countless factors that can affect your internet speed connection from one moment to the next. For example, the type of connection. Is it a dedicated connection or shared with more users? Let us not forget the bandwidth.

There are other ways to get a more exact internet speed reading from

  • Restart your wireless modem and router
  • Don’t use the web when running a test. This includes video and music streaming.
  • Restart your computer you are using to run the Speed Test.
  • Clear your internet browser’s cache

These tips will help you get a most accurate read. But, most importantly,  make sure to be connected to the Navégalo server.