When your game closes by itself, we call it a “crash”. Crashes can be related to the game itself or to the device you’re using. Here are the most common reasons for crashes and how to fix them:

1) To much-cached data: Over time, the app might cache information it needs to use. Too much cached information might cause the app to run slower, especially on low-end devices.

Fix: Try restarting the app.

2) Too little storage space: To run smoothly, Suspects might need to download and/or save/cache data now and then. If there is not enough space on your device's storage, this data cannot be saved/cached, thus decreasing performance.

Fix: Free storage space by uninstalling/deleting unused apps and media.

3) Your app is not updated to the latest version: The most recent app version usually has the latest bug fixes and performance improvements.

Fix: Update your app to the latest version through your device's app store.

4) You have other apps running in the background: Having multiple apps running in the background can cause a huge drop both performance and even battery life. Live widget feeds background syncs and having other games running can cause noticeable lag.

Fix: Close all other apps running in the background.

5) Battery Saver Mode is On: In order to save battery life, Battery Saver Mode can decrease the performance of some apps. This heavily depends on your particular device’s settings.

Fix: Disable Battery Saver Mode.

6) Corrupted game files: If you attempted to download the game or an update during a period where your connection wasn't stable, it is possible for certain game files to become corrupted. If this is the case, you might experience performance problems, freezes or crashes; whenever your app needs to run those files.


Lastly, it can also be an issue with a damaged part of your device, especially if these issues also extend to other apps. In this case, we would recommend that you get in touch with your device's manufacturer, as they may have some advice on the subject.