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Is there a limit to how much I can top up? | 60 |
What's my limit for topping up? | 60 |
It looks like my top-up was cancelled | 61 |
My money is nowhere to be found? I talked up earlier and seen it. Now it has vanished. What is going on? | 61 |
How does my top-up got cancelled? | 61 |
When I top-up, the app reverts it. | 61 |
I have a reverted top up I made and wanted to know why it didn't go through. | 61 |
I was attempting to top up with my card but the money has vanished! | 62 |
What steps do I do to transfer money using my credit card? | 62 |
My wallet doesn't show my recent top up. | 62 |
Can I add other people to my account, so they can top up? | 62 |
I want to transfer money using my credit card. | 62 |
Why does the same transaction appear multiple times? | 63 |
My account seems a bit off and getting weird charges. | 63 |
You charged me more than once for the same transaction! | 63 |
A transaction posted twice to my account. | 63 |
I got charged two times for a transaction | 63 |
I use my card internationally to manage payments and I just noticed that you are adding additional fees. Why? I am a good customer and this has me thinking about leaving. | 64 |
Why was I charged a fee to transfer money? | 64 |
I transferred some money recently and saw a fee on my account, what's that for? | 64 |
I noticed that there was an extra charge fee on my account. Could You explain to me why? | 64 |
How come I can see an extra charge for my transfer? | 64 |
How can I transfer some money into a foreign account? | 65 |
I want to transfer a sum of money from another bank account I have into this one | 65 |
How can I transfer money to this account from another bank? | 65 |
How does it work when I transfer money into my account? | 65 |
I need money put into this account from another one. | 65 |
I'm getting concerned here. I sent a friend some money and she isn't seeing it. What's going on? | 66 |
I'm still expecting the transaction to be finished | 66 |
I sent some money and the account hasn't recived the transfer I made. | 66 |
My transfer isn't in | 66 |
When will the transaction be done? | 66 |
I have a transfer from the US, How long is the wait? | 67 |
When can I expect my transfer to reach my account? | 67 |
Money transfer help? How long? | 67 |
Estimated time arrival for transfers? | 67 |
I need to transfer something ASAP from China, how long will it take to post to my account? | 67 |
I am not able to prove my identity | 68 |
The app does not know it is me. | 68 |
I am having some difficulty verifying my id. | 68 |
Unsure how to provide my identity. | 68 |
Problem verifying my account | 68 |
Can I verify my identity? | 69 |
Can you tell me what i need for the identity check? | 69 |
What documents do I need to validate my identity? | 69 |
What forms of ID work for verification? | 69 |
What documents do I need to get together to verify my identity? | 69 |
How can I tell the source for my available funds? | 70 |
How do I know where my money comes from? | 70 |
Can you tell me how to tell where my funds come from? | 70 |
Is there a way to view the history on where my funds came from? | 70 |
How can I find out the source of my available cash? | 70 |
How do I verify my top up? | 71 |
Why do i have to verify my top-up card? | 71 |
Why does a top- up need to be verify? | 71 |
is there a reason i need to verify top up | 71 |
For what reason must I authenticate the top up? | 71 |
My throwaway virtual card won't work | 72 |
My disposable virtual card isn't working. | 72 |
My virtual car is not working. | 72 |
What do I have to do to get the virtual card to work? | 72 |
My disposable virtual card was rejected. | 72 |
may I have a Visa and a Mastercard from you. | 73 |
I want to get a Visa | 73 |
How can I get a Visa and Mastercard? | 73 |
Can I choose between Mastercard and Visa? | 73 |
Is it possible to obtain both a Visa and a Mastercard from you? | 73 |
Is getting my identity verified required before I can use my account? | 74 |
How to verify my identity | 74 |
What is the first step I need to make for being able to access my account? | 74 |
Why do you need me to verify who I am? | 74 |
My Identity verification hasn't passed yet is it possible to use my account? | 74 |
I tried to withdraw $100, all it gave me was $20. | 75 |
What happens if the ATM doesn't give the right amount of money? | 75 |
I'm stuck here at your broken ATM and I don't know what to do next. Asked for 30 pounds, got 10. ATM said I got 30. Something very wrong here and I want my money now! | 75 |
The cash I asked for still hasn't been received | 75 |
How can I request cash back? The ATM just gave me a different amount than what I've been charged though... | 75 |
How do you figure out the exchange rate? Can you explain why I got less money than expected? | 76 |
The rate applied to my foreign currency at an ATM was incorrect. | 76 |
I was abroad and needed some cash, but I think the wrong exchange rate was applied to the transaction. | 76 |
The wrong exchange rate was used for my cash withdrawal | 76 |
what is the correct exchange rate for getting cash | 76 |
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