MohammadOthman/mo-customer-support-tweets-945k

output stringlengths 0 294	input stringlengths 0 322
Great. Please go to log in and select code 10307 and we will continue our conversation there.	Sure. Please drop me a message now.
Hi are you receiving an error message when trying to link the account?	I cant Connect my Interactive Broker Canada with yahoo finance App in ios 11, Any suggestions.. ??
Hi there, thanks for reaching out. Please send us a message so we can continue our conversation.	I have to be at work at 2pm tomorrow. My new phone is being overnighted but it may not be there until then. I have no other ride.
Please let us know how we can help and message your tracking using this link.	whats wrong w/ amazon leavin shit outside like ups...
Glad to check. Pls, message your confirmation number for assistance.	i booked my flight using delta amex card. Checking in now amp was being charged for baggage
do not forget this Sunday is Bring Your Grandma to McDonalds Day. See you then!	My grandmas laying Poolside thanks to delicious New ButtermilkCrispyTenders
I am sorry we have let you down! Without providing any personal information, will you describe the issue? we would love to help.	Way to drop the ball on customer service so pissed right now!
we would like to take a further look into this with you! Please reach us by phone or chat here	3 different people have given 3 different answers and I still do not have my order. Says delivered Saturday, was not, I was home all day
I am unable to affect your account via Twitter. For real time support, phone or chat use this link	I want my amazon payments account CLOSED. message me please.
Hi, wir erhalten die Filme/Serien so vom jeweiligen Studio. Gebe ich aber direkt als Feedback dorthin weiter. Gruß	also, beim Addams FamilyFilm in Prime sind Bild und Ton nicht wirklich synchron. Wie kommts?
Wir haben zu danken. Schönen Abend noch.	Okay, danke für die Info
I am sorry your order arrived in this condition! Please reach out to us for available options	my package was ‘accidentally’ opened.. 4 items missing worth £97. You need better delivery drivers!!
I am sorry for the wait. Please reach out to us so we can take a closer look at this delivery	why is my order at my local courier for the last 6 days and still hasn’t been delivered to me?? Over 1 week late
Alexa says both styles are working for you! My vote goes to the Flamingo look!	Thanks for the style advice, look ...I think? Halloween2017 flamingo
Oh no, I am sorry for the issues! For troubleshooting, please check out our Echo Help pages here	Bought an Echo Show and it won’t recognize a single account in our household. WTF, guys?
I am so sorry you did not receive your parcel! we would like a chance to look into this with you here	. Item has not been delivered but tracking says it was handed to me over an hour ago... 2nd time this has happened. Sort it out
You can also request a call back here Martin	That page is useless doesn’t allow me to state it hasn’t been delivered only tells me it has! How can you sort this out?
Thanks for bringing this to our attention! Please also leave packing feedback here so we may improve.	In response to your packing video, this packaging was for a 2ft washing line pole
Oh no! We want to hear more about your eerience with AMZL. Please provide your feedback here	Is it possible to prevent AMZL from delivering my packages moving forward? Stuff is either lost/stolen/broken EVERY time.
Is there a current order you are having difficulties with? Please let us know, we would like to help!	I do not want a form to fill out that logs a response no one reads. I want to prevent AMZL from touching my stuff. Possible, or no?
Provide your details here and my team will escalate the order to Amazon Logistics for feedback.	Already started the return. UPS gets it from my doorstep tomorrow. Order 11150140704118645
I am sorry your book arrived this way! You can find replacement/refund options here	, it’d be nice if the book I waited 4 months for wasn’t damaged inside of an undented box. twinpeaks twin…
Let us know if there’s anything else we can do for you! we are happy to help out any way we can!	Already handled, just venting. It was a pretty big bummer.
Oh no! Please contact us via phone/chat here we are unable to view order details via Twitter.	delivery I paid for today,didn’t arrive.why not?i paid enough for it.where is it??I’m unhappy.refund the delivery charge
you are not lion! She even shows witch way is up! that is quite the wardrobe!	Anna Inspired in idea lab at school to be package being shipped to Narnia! Amazon can go anywhere according to Anna.
Oh my! I am sorry for the troubles! Contact us by Phone or Chat amp we will be glad to help!	They sent the feckin order to Germany! Some dozy driver is looking for an address in the wrong country! I am so done with Amazon!
that is okay! Thanks for checking! Please contact us by phone or chat and we can look into this	Yeah idk the shipping company and it says “mike Ziemer” signed for it in the mail room at our building Laughing Out Loud
Please report this to our support team here and we will look into this.	Order 36326936196346. You could not deliver EVEN AFTER A MONTH. You should be ashamed of yourself.
Please share your details here and I will get back to you.	Already contacted 34 times in the last month. But all I got was assurance that matter is escalated amp new status will be provided in 1 day!
Thanks for confirming that the details have been shared. Our team will give it a look and reach out shortly.	Details sent. Please check.
We still offer discounts on eligible physical game preorders. For further details on Prime benefits	since when you stop giving 20 off videogame preorders amazon prime members im confused? why?
I am sorry we let you down! we would like to make sure this is addressed. Please provide some details here	Just pulled another Amazon delivery out of the bushes since the amzl people can’t walk the extra 2 ft to my door. So tired of this.
we would like to look into this with you. Which model do you have and is iOS 11.1 installed? Any steps tried so far?	I️ need answers because it’s annoying
that is great it has iOS 11.1 as we can rule out being outdated. Any steps tried since this started? Do you recall when it started?	I️ have an iPhone 7 Plus and yes I️ do
Hey, let us work together to figure out what is going on. Meet us in message and we will continue from there.	Hey and anyone else who upgraded to ios11.1, are y’all having issues with capital “I️” in the Mail app? As it puts in “A”?
Fill us in on what is happening, then we can help out from there.	Tf is wrong with my keyboard
we would like to investigate further with you. Send us a message and we can troubleshoot more from there.	This is what is happening...
what is going on? we are hapy to help if we can.	hello are all the lines closed for tonight help
we have received your message and will continue there.	are the call centres closed for the night?
you are in the right place we will do all we can to help. To start, let us know what iOS version is installed via message	Hello, internet. Can someone elain why this symbol keeps appearing on my phone and when I️ try to type the letter I️? Also
Reach out to us via DM, and we can take a look at this with you.	I️ upgraded. I️t didn’t work.
Go ahead and send us a message please. Let us know the country you are in.	I’ve got a screenshot saying my iPhoneX is reserved for the 3rd then an email saying it’s the 18th... what happened?
we would like to help, but we will need more details. what is happening on your device and which model is it? Do you have iOS 11.1?	Thank you I updated my phone and now it is even slower and barely works. Thank you for ruining my phone.
To make sure, is iOS 11.1 installed on it currently? Also, any steps tried so far? message us here	I have the iPhone 6s Plus and just did the most recent update.
We offer support via Twitter in English. Get help in Spanish here or join	Hola necesito urgente la actualización de software. La batería me dura literal medio día ‍♀️
Hi there! What type of device are we working with?	I need the software update urgently. The battery lasts literally half a day
Thanks! Which iOS version is currently showing in Settings gt General gt About?	iPhone 7 Plus
let us check Settings gt General gt Software Update. iOS 11.1 was released earlier today. If you see it, please backup amp update.	iOS 11.0.3
Our pleasure. If you are still having issues after a back up and update, contact us back. we are happy to help.	Okey. Thank you!
We want to help! message us and let us know more about the issues you are having.	Hi! What is going on? Has Youtube lost it? What can be done about it? Thanks for the support!
Let us help with your Home button. Did this issue start right after iOS 11? Which version of iOS 11 are you running?	MY HOME BUTTON DOESN’T WORK IOS11
we have just released iOS 11.1. We suggest backing up amp updating. Then, test the issue again. Heres how	Yes it did, 11.0.3
we are here to help. Meet us in message and we can check on available options.	Hey ! Last time I downloaded an update my freaking phone gave me hell. Any recommendations?
Thanks for reaching out to us. Are you eeriencing the missing app after restating your device?	After update ios1103 no spotify on my lock screen?
Just to confirm, this is only happening with Spotify, correct?	The app is still there. But no longer able to control it from the lockscreen.
message us the specific iOS version you are running currently and we will continue there.	I can not find an option to get it there. It was just always there when playing.
We want to help you get your battery life back on track. Please message and we will look at it together.	I just need to do something about the battery life because it sucks ass
Happy to follow up! Contact us via so we can connect.	you need to correct false charges from a trip in Lexington KY on Saturday. I want my 13 back lyingdriver theft
we are here to help! Send us a note here, and our team will be in touch.	my driver just drove me to the department of air travel instead of the airport.......... rufkm
We’re here to help, Travis! Send us a note via and we will be in touch.	I’m not getting your texts.
For more info about UberEats availability click here	got this threw my door today went to order... sorry we do not deliver to your area! What!!! Why did I get this then!
we are sorry to hear this was your eerience. Can you send us a message with your email address so we can connect?	Literally stranded because of and because there is no support phone number I have to wait from a message from I am dissapointed ‍♂️
We have received your message and will follow up with you there.	Why is there no phone number ?? I am literally stranded and now I have to wait for an automated reply this is ridiculous
we are sorry to hear this was your eerience, Ray. Please contact us via and we will be in touch.	1 hour inside an old Altima that smells and has ripped stain seats, with an ineerienced miami driver standards down now 4 applying!
Hi Cade, what was my colleagues name? Can you give a description? When were you in our store? Nick	on the wrong which I really don’t appreciate. This needs to be investigate and I was simply queuing to pay and the guy pushed in
Hi Cade, thanks so much for sending that over. I have sent an email to the Store Manager to look into this for you.	Tall lady 6ft, slim, was on the till about 1510, think she had blonde hair. She served the guy after knowing he didn’t queue up like others
I am sorry. The earlier flight may not have been available at the time of your scheduled change.	why was not earlier flight offered when I tried to rebook, not cool at all. Just happened to look at moniter after deplaning.
My apologies. If that flight never showed up on your search, that would mean it was full.	I checked daily and flight 1403 was never offered as an option as I most certainly would have made the adjust on my trip.
I sincerely apologize, our IT team is diligently working on it, we should have it up and working very soon.	The change flight search option on your website is broken once again.
You are welcome.	Thanks for the update! I will check again in an hour or so. FridayismyDiamondqualifyingFlight
Oh, no! Please speak to a member of the flt crew for immediate assistance.	. this has been my inflight studio eerience today. Nothing works except Twitter toobadforyouandme
Hi, Richard. Can you pls message your confirmation number so I may look into this matter for you? Thanks!	I am flying JFKMEXMID tomorrow and you say I am booked in, but it looks like it is just the first leg. Can you check, please?
Yes, AeroMexico operates that flight so you may checkin with them.	Hi and thanks. Think I just figured this out. Would it be you’re not running the MEXMID flight so I need to check in via AeroMexico?
We sincerely apologize for your disappointment. We always strive to create a positive customer eerience.	delta moves you to message the moment you have a complaint with no results. Just got some bs answers but no real reason why they changed our seating!
Hi Caesar, can you message your confirmation to the link provided? I will be glad to look into this for you.	Again nothing bs no answers
I would be glad to look into this for you.	Same again! equipment change no guaranteed seats apologies I’ll message you if you can give me a real answer and no standard bs answers
Thanks for your patience.	OK it was not a full flight, equipment change had nothing to do with comfort class, no disabilities and a handling agent telling customer care would take care of us So please non of these as an excuse! I’ll retwitter your reply! Thanks
Hey! What device, operating system, and Spotify version are you using? we will see what we can suggest /	i’m pissed my shuffle and repeat button just don’t fucking work and i’m getting frustrated
Thanks. Just to be sure, are you Free or Premium? Also, can you give us more info on what happens when you try using it? /	iphone 7 and i have the most recent update for spotify
Hmm. Can you try restarting your device by holding the Sleep/Wake Volume Down buttons for 10 seconds? Keep us posted /	Premium amp when i️ have it on shuffle it turns off when the song is done and just plays in order and the repeat lights up but doesn’t repeat
Could you send us a message with your accounts email address? we will take a look backstage /	doesn’t work and i even tried deleting the app
Hey there! That does not sound good. what is happening exactly? Can you let us know the app version you are using? /	Groove Music quits amp redirect to Spotify. But the W10M App is a bugfest.. Any further Updates possible?
Hey Mikey! we are afraid there is no way to filter or search that way, but we will pass that suggestion on to the relevant folks /	is there a way to find nonelicit songs that are elicit
No worries. If you have other questions, just give us a shout /	ok Thank You
caused. we are unable to offer a complimentary upgrade, however we can quote an upgrade if you would like us to? Jane	Hi ! My flight from MANLHRBWI for Nov. 3 was canceled. I was excited to try your Club 787 product. Only available flight is now to IAD which is a hassle, but rebooked anywaymy only option! Any availability in first class on BA293 for the troubles please?
Please can you message us your booking reference, email address and contact number? We can then look into this for you. Thanks. Jane	Sure, how much would an upgrade cost, out of curiosity?
email address and contact telephone number. we will look into your complaint and contact you for an update . Oliver	will you ever address my complaint/claim? Or, do you just ignore it until the 2 yrs are up?
Hi Sam, that is the correct email. Helen	can I just confirm the email that would send passport details to change a name on a ticket is email?
Hi Sreejit, we have no info about this as yet. Please keep an eye online as this will be updated as soon as we know. Helen	runway is under maintenance at Delhi from 7 nov. flights have been cancelled. Wanted to know status of BA0257, lhrdel 7nov
Thanks Sreejit, we would recommend checking on Manage My Booking for any updates. Jane	heres the news article in case you guys need it. If you have any updates in the future, do share. Thanks.
Hi David, confirmation emails can take up to 24 hrs. Have you been waiting longer than this? Helen	I made two bookings, but only received a confirmation email for one of the flights. Little help?
I definitely want to make sure your charges are correct. Please message me your address and phone so I can better assist.	. tired of getting charged for equipment that was returned months ago. Please stop it.
address, and phone number so I can assist further with this issue. Thanks!	hi I got some odd text alert from you I do not have your service why would I get alerts
Hello, have you checked your scheduled menu? You may have a series recording scheduled. Matt	Why does record programs on my DVR from channels I do not subscribe to? Blank recordings. I do not have NBA LP! UpgradeYourSoftware!
If you set a recording for a sports team it will try to record it on any available network. Matt	Phoenix Suns are on auto record. NBA Team Channel 752 trying to record tonight. I only want regular broadcast games recorded like TiVo does.
We can certainly share your feedback moving forward as we are always looking to improve the customer eerience.	Thanks for your reply but that is why I said Update your Software. If knows not to record on an unavailable channel, it is software.
and send us a Direct Message with your account information so that I can see what is going on. –	wow when you want to watch the world series and decides to have an outage!!!!
Aww, that is definitely a future pilot in the making! HappyHalloween	Ben Tennyson and an American Airlines pilot. trunkortreat halloween 2017 diycostume parenting …
This is a great option for customers who want to share miles and it is cheaper than having to purchase them.	I’m sorry, what? It’s going to COST me 50 to transfer 4,000 AA Advantage points to my spouse? this is ridiculous!!
we are sorry for your frustration.	Right, but I earned those. I also shouldn’t have to pay to pass them to my own spouse. You need to change your program.

Great. Please go to log in and select code 10307 and we will continue our conversation there.

Sure. Please drop me a message now.

Hi are you receiving an error message when trying to link the account?

I cant Connect my Interactive Broker Canada with yahoo finance App in ios 11, Any suggestions.. ??

Hi there, thanks for reaching out. Please send us a message so we can continue our conversation.

I have to be at work at 2pm tomorrow. My new phone is being overnighted but it may not be there until then. I have no other ride.

Please let us know how we can help and message your tracking using this link.

whats wrong w/ amazon leavin shit outside like ups...

Glad to check. Pls, message your confirmation number for assistance.

i booked my flight using delta amex card. Checking in now amp was being charged for baggage

do not forget this Sunday is Bring Your Grandma to McDonalds Day. See you then!

My grandmas laying Poolside thanks to delicious New ButtermilkCrispyTenders

I am sorry we have let you down! Without providing any personal information, will you describe the issue? we would love to help.

Way to drop the ball on customer service so pissed right now!

we would like to take a further look into this with you! Please reach us by phone or chat here

3 different people have given 3 different answers and I still do not have my order. Says delivered Saturday, was not, I was home all day

I am unable to affect your account via Twitter. For real time support, phone or chat use this link

I want my amazon payments account CLOSED. message me please.

Hi, wir erhalten die Filme/Serien so vom jeweiligen Studio. Gebe ich aber direkt als Feedback dorthin weiter. Gruß

also, beim Addams FamilyFilm in Prime sind Bild und Ton nicht wirklich synchron. Wie kommts?

Wir haben zu danken. Schönen Abend noch.

Okay, danke für die Info

I am sorry your order arrived in this condition! Please reach out to us for available options

my package was ‘accidentally’ opened.. 4 items missing worth £97. You need better delivery drivers!!

I am sorry for the wait. Please reach out to us so we can take a closer look at this delivery

why is my order at my local courier for the last 6 days and still hasn’t been delivered to me?? Over 1 week late

Alexa says both styles are working for you! My vote goes to the Flamingo look!

Thanks for the style advice, look ...I think? Halloween2017 flamingo

Oh no, I am sorry for the issues! For troubleshooting, please check out our Echo Help pages here

Bought an Echo Show and it won’t recognize a single account in our household. WTF, guys?

I am so sorry you did not receive your parcel! we would like a chance to look into this with you here

. Item has not been delivered but tracking says it was handed to me over an hour ago... 2nd time this has happened. Sort it out

You can also request a call back here Martin

That page is useless doesn’t allow me to state it hasn’t been delivered only tells me it has! How can you sort this out?

Thanks for bringing this to our attention! Please also leave packing feedback here so we may improve.

In response to your packing video, this packaging was for a 2ft washing line pole

Oh no! We want to hear more about your eerience with AMZL. Please provide your feedback here

Is it possible to prevent AMZL from delivering my packages moving forward? Stuff is either lost/stolen/broken EVERY time.

Is there a current order you are having difficulties with? Please let us know, we would like to help!

I do not want a form to fill out that logs a response no one reads. I want to prevent AMZL from touching my stuff. Possible, or no?

Provide your details here and my team will escalate the order to Amazon Logistics for feedback.

Already started the return. UPS gets it from my doorstep tomorrow. Order 11150140704118645

I am sorry your book arrived this way! You can find replacement/refund options here

, it’d be nice if the book I waited 4 months for wasn’t damaged inside of an undented box. twinpeaks twin…

Let us know if there’s anything else we can do for you! we are happy to help out any way we can!

Already handled, just venting. It was a pretty big bummer.

Oh no! Please contact us via phone/chat here we are unable to view order details via Twitter.

delivery I paid for today,didn’t arrive.why not?i paid enough for it.where is it??I’m unhappy.refund the delivery charge

you are not lion! She even shows witch way is up! that is quite the wardrobe!

Anna Inspired in idea lab at school to be package being shipped to Narnia! Amazon can go anywhere according to Anna.

Oh my! I am sorry for the troubles! Contact us by Phone or Chat amp we will be glad to help!

They sent the feckin order to Germany! Some dozy driver is looking for an address in the wrong country! I am so done with Amazon!

that is okay! Thanks for checking! Please contact us by phone or chat and we can look into this

Yeah idk the shipping company and it says “mike Ziemer” signed for it in the mail room at our building Laughing Out Loud

Please report this to our support team here and we will look into this.

Order 36326936196346. You could not deliver EVEN AFTER A MONTH. You should be ashamed of yourself.

Please share your details here and I will get back to you.

Already contacted 34 times in the last month. But all I got was assurance that matter is escalated amp new status will be provided in 1 day!

Thanks for confirming that the details have been shared. Our team will give it a look and reach out shortly.

Details sent. Please check.

We still offer discounts on eligible physical game preorders. For further details on Prime benefits

since when you stop giving 20 off videogame preorders amazon prime members im confused? why?

I am sorry we let you down! we would like to make sure this is addressed. Please provide some details here

Just pulled another Amazon delivery out of the bushes since the amzl people can’t walk the extra 2 ft to my door. So tired of this.

we would like to look into this with you. Which model do you have and is iOS 11.1 installed? Any steps tried so far?

I️ need answers because it’s annoying

that is great it has iOS 11.1 as we can rule out being outdated. Any steps tried since this started? Do you recall when it started?

I️ have an iPhone 7 Plus and yes I️ do

Hey, let us work together to figure out what is going on. Meet us in message and we will continue from there.

Hey and anyone else who upgraded to ios11.1, are y’all having issues with capital “I️” in the Mail app? As it puts in “A”?

Fill us in on what is happening, then we can help out from there.

Tf is wrong with my keyboard

we would like to investigate further with you. Send us a message and we can troubleshoot more from there.

This is what is happening...

what is going on? we are hapy to help if we can.

hello are all the lines closed for tonight help

we have received your message and will continue there.

are the call centres closed for the night?

you are in the right place we will do all we can to help. To start, let us know what iOS version is installed via message

Hello, internet. Can someone elain why this symbol keeps appearing on my phone and when I️ try to type the letter I️? Also

Reach out to us via DM, and we can take a look at this with you.

I️ upgraded. I️t didn’t work.

Go ahead and send us a message please. Let us know the country you are in.

I’ve got a screenshot saying my iPhoneX is reserved for the 3rd then an email saying it’s the 18th... what happened?

we would like to help, but we will need more details. what is happening on your device and which model is it? Do you have iOS 11.1?

Thank you I updated my phone and now it is even slower and barely works. Thank you for ruining my phone.

To make sure, is iOS 11.1 installed on it currently? Also, any steps tried so far? message us here

I have the iPhone 6s Plus and just did the most recent update.

We offer support via Twitter in English. Get help in Spanish here or join

Hola necesito urgente la actualización de software. La batería me dura literal medio día ‍♀️

Hi there! What type of device are we working with?

I need the software update urgently. The battery lasts literally half a day

Thanks! Which iOS version is currently showing in Settings gt General gt About?

iPhone 7 Plus

let us check Settings gt General gt Software Update. iOS 11.1 was released earlier today. If you see it, please backup amp update.

iOS 11.0.3

Our pleasure. If you are still having issues after a back up and update, contact us back. we are happy to help.

Okey. Thank you!

We want to help! message us and let us know more about the issues you are having.

Hi! What is going on? Has Youtube lost it? What can be done about it? Thanks for the support!

Let us help with your Home button. Did this issue start right after iOS 11? Which version of iOS 11 are you running?

MY HOME BUTTON DOESN’T WORK IOS11

we have just released iOS 11.1. We suggest backing up amp updating. Then, test the issue again. Heres how

Yes it did, 11.0.3

we are here to help. Meet us in message and we can check on available options.

Hey ! Last time I downloaded an update my freaking phone gave me hell. Any recommendations?

Thanks for reaching out to us. Are you eeriencing the missing app after restating your device?

After update ios1103 no spotify on my lock screen?

Just to confirm, this is only happening with Spotify, correct?

The app is still there. But no longer able to control it from the lockscreen.

message us the specific iOS version you are running currently and we will continue there.

I can not find an option to get it there. It was just always there when playing.

We want to help you get your battery life back on track. Please message and we will look at it together.

I just need to do something about the battery life because it sucks ass

Happy to follow up! Contact us via so we can connect.

you need to correct false charges from a trip in Lexington KY on Saturday. I want my 13 back lyingdriver theft

we are here to help! Send us a note here, and our team will be in touch.

my driver just drove me to the department of air travel instead of the airport.......... rufkm

We’re here to help, Travis! Send us a note via and we will be in touch.

I’m not getting your texts.

For more info about UberEats availability click here

got this threw my door today went to order... sorry we do not deliver to your area! What!!! Why did I get this then!

we are sorry to hear this was your eerience. Can you send us a message with your email address so we can connect?

Literally stranded because of and because there is no support phone number I have to wait from a message from I am dissapointed ‍♂️

We have received your message and will follow up with you there.

Why is there no phone number ?? I am literally stranded and now I have to wait for an automated reply this is ridiculous

we are sorry to hear this was your eerience, Ray. Please contact us via and we will be in touch.

1 hour inside an old Altima that smells and has ripped stain seats, with an ineerienced miami driver standards down now 4 applying!

Hi Cade, what was my colleagues name? Can you give a description? When were you in our store? Nick

on the wrong which I really don’t appreciate. This needs to be investigate and I was simply queuing to pay and the guy pushed in

Hi Cade, thanks so much for sending that over. I have sent an email to the Store Manager to look into this for you.

Tall lady 6ft, slim, was on the till about 1510, think she had blonde hair. She served the guy after knowing he didn’t queue up like others

I am sorry. The earlier flight may not have been available at the time of your scheduled change.

why was not earlier flight offered when I tried to rebook, not cool at all. Just happened to look at moniter after deplaning.

My apologies. If that flight never showed up on your search, that would mean it was full.

I checked daily and flight 1403 was never offered as an option as I most certainly would have made the adjust on my trip.

I sincerely apologize, our IT team is diligently working on it, we should have it up and working very soon.

The change flight search option on your website is broken once again.

You are welcome.

Thanks for the update! I will check again in an hour or so. FridayismyDiamondqualifyingFlight

Oh, no! Please speak to a member of the flt crew for immediate assistance.

. this has been my inflight studio eerience today. Nothing works except Twitter toobadforyouandme

Hi, Richard. Can you pls message your confirmation number so I may look into this matter for you? Thanks!

I am flying JFKMEXMID tomorrow and you say I am booked in, but it looks like it is just the first leg. Can you check, please?

Yes, AeroMexico operates that flight so you may checkin with them.

Hi and thanks. Think I just figured this out. Would it be you’re not running the MEXMID flight so I need to check in via AeroMexico?

We sincerely apologize for your disappointment. We always strive to create a positive customer eerience.

delta moves you to message the moment you have a complaint with no results. Just got some bs answers but no real reason why they changed our seating!

Hi Caesar, can you message your confirmation to the link provided? I will be glad to look into this for you.

Again nothing bs no answers

I would be glad to look into this for you.

Same again! equipment change no guaranteed seats apologies I’ll message you if you can give me a real answer and no standard bs answers

Thanks for your patience.

OK it was not a full flight, equipment change had nothing to do with comfort class, no disabilities and a handling agent telling customer care would take care of us So please non of these as an excuse! I’ll retwitter your reply! Thanks

Hey! What device, operating system, and Spotify version are you using? we will see what we can suggest /

i’m pissed my shuffle and repeat button just don’t fucking work and i’m getting frustrated

Thanks. Just to be sure, are you Free or Premium? Also, can you give us more info on what happens when you try using it? /

iphone 7 and i have the most recent update for spotify

Hmm. Can you try restarting your device by holding the Sleep/Wake Volume Down buttons for 10 seconds? Keep us posted /

Premium amp when i️ have it on shuffle it turns off when the song is done and just plays in order and the repeat lights up but doesn’t repeat

Could you send us a message with your accounts email address? we will take a look backstage /

doesn’t work and i even tried deleting the app

Hey there! That does not sound good. what is happening exactly? Can you let us know the app version you are using? /

Groove Music quits amp redirect to Spotify. But the W10M App is a bugfest.. Any further Updates possible?

Hey Mikey! we are afraid there is no way to filter or search that way, but we will pass that suggestion on to the relevant folks /

is there a way to find nonelicit songs that are elicit

No worries. If you have other questions, just give us a shout /

ok Thank You

caused. we are unable to offer a complimentary upgrade, however we can quote an upgrade if you would like us to? Jane

Hi ! My flight from MANLHRBWI for Nov. 3 was canceled. I was excited to try your Club 787 product. Only available flight is now to IAD which is a hassle, but rebooked anywaymy only option! Any availability in first class on BA293 for the troubles please?

Please can you message us your booking reference, email address and contact number? We can then look into this for you. Thanks. Jane

Sure, how much would an upgrade cost, out of curiosity?

email address and contact telephone number. we will look into your complaint and contact you for an update . Oliver

will you ever address my complaint/claim? Or, do you just ignore it until the 2 yrs are up?

Hi Sam, that is the correct email. Helen

can I just confirm the email that would send passport details to change a name on a ticket is email?

Hi Sreejit, we have no info about this as yet. Please keep an eye online as this will be updated as soon as we know. Helen

runway is under maintenance at Delhi from 7 nov. flights have been cancelled. Wanted to know status of BA0257, lhrdel 7nov

Thanks Sreejit, we would recommend checking on Manage My Booking for any updates. Jane

heres the news article in case you guys need it. If you have any updates in the future, do share. Thanks.

Hi David, confirmation emails can take up to 24 hrs. Have you been waiting longer than this? Helen

I made two bookings, but only received a confirmation email for one of the flights. Little help?

I definitely want to make sure your charges are correct. Please message me your address and phone so I can better assist.

. tired of getting charged for equipment that was returned months ago. Please stop it.

address, and phone number so I can assist further with this issue. Thanks!

hi I got some odd text alert from you I do not have your service why would I get alerts

Hello, have you checked your scheduled menu? You may have a series recording scheduled. Matt

Why does record programs on my DVR from channels I do not subscribe to? Blank recordings. I do not have NBA LP! UpgradeYourSoftware!

If you set a recording for a sports team it will try to record it on any available network. Matt

Phoenix Suns are on auto record. NBA Team Channel 752 trying to record tonight. I only want regular broadcast games recorded like TiVo does.

We can certainly share your feedback moving forward as we are always looking to improve the customer eerience.

Thanks for your reply but that is why I said Update your Software. If knows not to record on an unavailable channel, it is software.

and send us a Direct Message with your account information so that I can see what is going on. –

wow when you want to watch the world series and decides to have an outage!!!!

Aww, that is definitely a future pilot in the making! HappyHalloween

Ben Tennyson and an American Airlines pilot. trunkortreat halloween 2017 diycostume parenting …

This is a great option for customers who want to share miles and it is cheaper than having to purchase them.

I’m sorry, what? It’s going to COST me 50 to transfer 4,000 AA Advantage points to my spouse? this is ridiculous!!

we are sorry for your frustration.

Right, but I earned those. I also shouldn’t have to pay to pass them to my own spouse. You need to change your program.