lib/modules/email_templates.rb
###########################################
# Removal of personal info email template ###
###########################################
Removal of personal info email template
Removal of personal info email template
def remove_pii
      ticket = verify_digits(num)
      email = <<-_END_
** TO: Murphy.corey.b@aol.com;Aquino.russell.s@aol.com **
** CC: Ashburn.mark.d@aol.com **
** Subject: PII in Remedy Ticket# INC00000#{ticket} **
Ticket: INC00000#{ticket}
Please remove Work detail Entry time stamped: #{verify_timestamp(timestamp)}
If you have any further questions or need additional assistance please call the IT DEPARTMENT
Via phone at 435-909-5633
or email at IT-servicedesk@aol.com.
V/R, 
#{get_user} 
IT DEPARTMENT
      _END_
      FORMAT.warning('Send through DOL Outlook NOT Remedy')
      copy(email)
    end
def remove_pii ticket = verify_digits ( num ) email = <<-_END_ 

** TO: Murphy.corey.b@aol.com;Aquino.russell.s@aol.com **
** CC: Ashburn.mark.d@aol.com **
** Subject: PII in Remedy Ticket# INC00000 #{ ticket }  **

Ticket: INC00000 #{ ticket } 
Please remove Work detail Entry time stamped:  #{ verify_timestamp ( timestamp ) } 
If you have any further questions or need additional assistance please call the IT DEPARTMENT

Via phone at 435-909-5633
or email at IT-servicedesk@aol.com.
	
V/R, 
 #{ get_user }  
IT DEPARTMENT
       _END_ FORMAT . warning ( 'Send through DOL Outlook NOT Remedy' ) copy ( email ) end
Removal of personal info email template
Removal of personal info email template