Complaint
stringlengths 24
98
| Category
stringclasses 16
values | Urgency
stringclasses 4
values | target
stringclasses 59
values |
|---|---|---|---|
Credit card charged twice for single order
|
Payments
|
Immediate
|
Payments | Immediate
|
Payment declined despite sufficient funds
|
Payments
|
High
|
Payments | High
|
Refund processed but not received after 14 days
|
Payments
|
Medium
|
Payments | Medium
|
Bank shows pending charge but no order confirmation
|
Payments
|
Immediate
|
Payments | Immediate
|
Recurring subscription charged after cancellation
|
Payments
|
High
|
Payments | High
|
Currency conversion fee higher than advertised
|
Payments
|
Medium
|
Payments | Medium
|
PayPal payment failed but amount deducted from account
|
Payments
|
Immediate
|
Payments | Immediate
|
Partial refund missing from credit card statement
|
Payments
|
Medium
|
Payments | Medium
|
Saved payment method charged instead of new card
|
Payments
|
High
|
Payments | High
|
Duplicate authorization holds on debit card
|
Payments
|
Immediate
|
Payments | Immediate
|
Checkout shows 'payment successful' but order not created
|
Payments
|
High
|
Payments | High
|
International transaction declined without reason
|
Payments
|
Medium
|
Payments | Medium
|
Gift card balance shows zero after purchase
|
Payments
|
Immediate
|
Payments | Immediate
|
Payment processor added unexpected service fee
|
Payments
|
High
|
Payments | High
|
Credit card fraud alert triggered incorrectly
|
Payments
|
Medium
|
Payments | Medium
|
ACH transfer reversed without notification
|
Payments
|
Immediate
|
Payments | Immediate
|
Wallet balance not applied during checkout
|
Payments
|
High
|
Payments | High
|
Payment method removed from account without consent
|
Payments
|
Medium
|
Payments | Medium
|
Dynamic currency conversion rate was unfair
|
Payments
|
Immediate
|
Payments | Immediate
|
Split payment option failed mid-transaction
|
Payments
|
High
|
Payments | High
|
Declined card works on other websites
|
Payments
|
Medium
|
Payments | Medium
|
Recurring payment date changed without notice
|
Payments
|
Immediate
|
Payments | Immediate
|
Refund issued to wrong payment method
|
Payments
|
High
|
Payments | High
|
3D Secure verification failed repeatedly
|
Payments
|
Medium
|
Payments | Medium
|
Payment gateway timeout caused duplicate charge
|
Payments
|
Immediate
|
Payments | Immediate
|
Bank chargeback incorrectly denied
|
Payments
|
High
|
Payments | High
|
Stored card information expired but still charged
|
Payments
|
Medium
|
Payments | Medium
|
Mobile payment app scan failed at checkout
|
Payments
|
Immediate
|
Payments | Immediate
|
Partial capture of authorized amount missing
|
Payments
|
High
|
Payments | High
|
Payment processor held funds for 30+ days
|
Payments
|
Medium
|
Payments | Medium
|
Checkout auto-selected premium payment method
|
Payments
|
Immediate
|
Payments | Immediate
|
Family account shared payment without approval
|
Payments
|
High
|
Payments | High
|
Currency fluctuation made final charge higher
|
Payments
|
Medium
|
Payments | Medium
|
Payment confirmation email never arrived
|
Payments
|
Immediate
|
Payments | Immediate
|
Virtual terminal transaction disappeared
|
Payments
|
High
|
Payments | High
|
Payment method limit reached incorrectly
|
Payments
|
Medium
|
Payments | Medium
|
Pre-authorized charge never finalized
|
Payments
|
Immediate
|
Payments | Immediate
|
Cross-border fee not disclosed during checkout
|
Payments
|
High
|
Payments | High
|
Payment plan installment failed automatically
|
Payments
|
Medium
|
Payments | Medium
|
Digital wallet payment showed error but went through
|
Payments
|
Immediate
|
Payments | Immediate
|
Charge appeared in wrong currency
|
Payments
|
High
|
Payments | High
|
Payment processor account suddenly suspended
|
Payments
|
Medium
|
Payments | Medium
|
Recurring payment amount increased secretly
|
Payments
|
Immediate
|
Payments | Immediate
|
One-click checkout charged wrong card
|
Payments
|
High
|
Payments | High
|
Payment dispute evidence submission failed
|
Payments
|
Medium
|
Payments | Medium
|
Bank blocked legitimate e-commerce transaction
|
Payments
|
Immediate
|
Payments | Immediate
|
Payment method verification charge not refunded
|
Payments
|
High
|
Payments | High
|
Checkout showed different amount than charged
|
Payments
|
Medium
|
Payments | Medium
|
Payment link expired before completion
|
Payments
|
Immediate
|
Payments | Immediate
|
Subscription payment skipped billing cycle
|
Payments
|
High
|
Payments | High
|
Payment processor changed exchange rate unfairly
|
Payments
|
Medium
|
Payments | Medium
|
Digital payment receipt contains errors
|
Payments
|
Immediate
|
Payments | Immediate
|
Auto-pay attempted after cancellation
|
Payments
|
High
|
Payments | High
|
Payment method country restriction not stated
|
Payments
|
Medium
|
Payments | Medium
|
Charge appeared under different merchant name
|
Payments
|
Immediate
|
Payments | Immediate
|
Payment authorization held too long
|
Payments
|
High
|
Payments | High
|
Partial payment option disappeared at checkout
|
Payments
|
Medium
|
Payments | Medium
|
Payment failure message didn't explain reason
|
Payments
|
Immediate
|
Payments | Immediate
|
Recurring payment interval changed secretly
|
Payments
|
High
|
Payments | High
|
Payment processor account access suddenly lost
|
Payments
|
Medium
|
Payments | Medium
|
Checkout forced currency conversion unnecessarily
|
Payments
|
Immediate
|
Payments | Immediate
|
Payment method update didn't save properly
|
Payments
|
High
|
Payments | High
|
Bank charged international fee despite local vendor
|
Payments
|
Medium
|
Payments | Medium
|
Payment retry system created duplicate orders
|
Payments
|
Immediate
|
Payments | Immediate
|
Refund receipt shows wrong amount
|
Payments
|
High
|
Payments | High
|
Payment processor limited account without cause
|
Payments
|
Medium
|
Payments | Medium
|
Virtual credit card declined without reason
|
Payments
|
Immediate
|
Payments | Immediate
|
Payment agreement terms changed retroactively
|
Payments
|
High
|
Payments | High
|
Checkout didn't honor payment method discount
|
Payments
|
Medium
|
Payments | Medium
|
Payment verification step never completed
|
Payments
|
Immediate
|
Payments | Immediate
|
Recurring payment failed but service continues
|
Payments
|
High
|
Payments | High
|
Payment processor froze funds during dispute
|
Payments
|
Medium
|
Payments | Medium
|
Bank statement shows unclear merchant descriptor
|
Payments
|
Immediate
|
Payments | Immediate
|
Payment method removed after failed attempt
|
Payments
|
High
|
Payments | High
|
Partial refund calculation was incorrect
|
Payments
|
Medium
|
Payments | Medium
|
Payment authorization expired too quickly
|
Payments
|
Immediate
|
Payments | Immediate
|
Digital payment app showed success but failed
|
Payments
|
High
|
Payments | High
|
Payment processor rejected valid ID verification
|
Payments
|
Medium
|
Payments | Medium
|
Charge appeared from unknown subsidiary
|
Payments
|
Immediate
|
Payments | Immediate
|
Payment plan terms changed without consent
|
Payments
|
High
|
Payments | High
|
Checkout page displayed wrong payment options
|
Payments
|
Medium
|
Payments | Medium
|
Payment failure due to address mismatch
|
Payments
|
Immediate
|
Payments | Immediate
|
Recurring payment reminder never sent
|
Payments
|
High
|
Payments | High
|
Payment processor applied wrong tax jurisdiction
|
Payments
|
Medium
|
Payments | Medium
|
Bank reversed legitimate e-commerce payment
|
Payments
|
Immediate
|
Payments | Immediate
|
Payment method icon showed incorrectly
|
Payments
|
High
|
Payments | High
|
Refund status shows complete but money missing
|
Payments
|
Medium
|
Payments | Medium
|
Payment gateway connection failed repeatedly
|
Payments
|
Immediate
|
Payments | Immediate
|
Subscription payment method update didn't save
|
Payments
|
High
|
Payments | High
|
Payment processor charged incorrect conversion
|
Payments
|
Medium
|
Payments | Medium
|
Checkout forced payment method registration
|
Payments
|
Immediate
|
Payments | Immediate
|
Payment authorization disappeared from history
|
Payments
|
High
|
Payments | High
|
Bank charged cash advance fee incorrectly
|
Payments
|
Medium
|
Payments | Medium
|
Payment retry caused overdraft fee
|
Payments
|
Immediate
|
Payments | Immediate
|
Refund to original payment method not possible
|
Payments
|
High
|
Payments | High
|
Payment processor demanded unnecessary KYC
|
Payments
|
Medium
|
Payments | Medium
|
Virtual terminal transaction lacked details
|
Payments
|
Immediate
|
Payments | Immediate
|
Payment plan auto-changed to higher amount
|
Payments
|
High
|
Payments | High
|
Checkout didn't show payment processor fees
|
Payments
|
Medium
|
Payments | Medium
|
Payment method country verification failed
|
Payments
|
Immediate
|
Payments | Immediate
|
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.