import gradio as gr # from langchain.vectorstores import Chroma ''' https://huggingface.co/spaces/kevinhug/clientX https://dash.elfsight.com ''' counter="""
""" ''' SIMILAR VECTOR DB SEARCH ''' import chromadb client = chromadb.PersistentClient(path="chroma.db") db = client.get_collection(name="banks") def similar(issue): global db docs = db.query(query_texts=issue, n_results=5) return docs ''' FINE TUNE LLM LIKE SCORE ''' from fastai.vision.all import * learn = load_learner('banks_txt_like.pkl') def like(issue): pred,idx,probs = learn.predict(issue) return pred ''' https://www.gradio.app/docs/interface ''' with gr.Blocks() as demo: gr.Markdown("""Enhancing Customer Engagement and Operational Efficiency with NLP ========= LLM Semantic Similarity Document Search (SSDS) Data Scientist: Kevin Wong, objectdeveloper@gmail.com, 416-903-7937 Open source ml bank dataset https://www.kaggle.com/datasets/trainingdatapro/20000-customers-reviews-on-banks/?select=Banks.csv """) with gr.Tab("Semantic Similarity Document Search (SSDS)"): in_similar = gr.Textbox(placeholder="having credit card problem") out_similar = gr.JSON() btn_similar = gr.Button("Find Similar Verbatim") btn_similar.click(fn=similar, inputs=in_similar, outputs=out_similar) gr.Markdown(""" Description: ======= In today's dynamic financial landscape, the Semantic Similarity Document Search (SSDS) capability is a practical innovation to improve client experience, marketing leads, and sentiment analysis. As a Data Scientist with a decades in the financial industry, I see the value of SSDS in action. Client Experience: ------ When a client faces a bad experience, SSDS helps us swiftly locate relevant documents to understand and address their concerns, be it credit card issues, late payment fees, or credit score drops. ### issue: - having bad client experience - having credit card problem - late payment fee - credit score dropping Marketing Leads: ------ To enhance marketing strategies, SSDS identifies market trends and consumer preferences, such as the demand for low-interest credit cards. It's a treasure trove for refining our product offerings. ### issue: - low interest credit card Sentiments: ------ SSDS tracks customer sentiment, empowering us to swiftly respond to upset customers. It ensures we address their issues promptly, enhancing trust and loyalty. With no need for jargon, SSDS delivers tangible value to our fintech operations. It's about staying agile, informed, and customer-centric in a rapidly changing financial world. ### issue: - upset customer Using Sentence Embedding to inject Public ML Banks Text Dataset @ https://github.com/kevinwkc/analytics/blob/master/ai/vectorDB.py """) with gr.Tab("Fine Tune LLM") in_like = gr.Textbox(placeholder="having credit card problem") out_like = gr.Textbox(placeholder="like score") btn_like = gr.Button("Find Like Score") btn_like.click(fn=like, inputs=in_like, outputs=out_like) with gr.Accordion("Future Improvement"): gr.Markdown(""" tuning the distance for use case """) demo.launch()