Update app.py

app.py

@@ -25,11 +25,30 @@ CHATWOOT_BASE_URL = os.getenv("CHATWOOT_BASE_URL")           # e.g., https://app
 CHATWOOT_API_KEY = os.getenv("CHATWOOT_API_KEY")             # API Access Token of bot
 CHATWOOT_ACCOUNT_ID = os.getenv("CHATWOOT_ACCOUNT_ID")       # Account ID (integer)
 
+# @app.post("/ask")
+# async def ask(request: Request):
+#     payload = await request.json()
+#     print("📥 Incoming payload:", json.dumps(payload, indent=2))
+
+#     user_question = payload.get("message") or payload.get("content") or ""
+#     conversation_id = payload.get("conversation", {}).get("id")
+
+#     if not user_question or not conversation_id or not CHATWOOT_ACCOUNT_ID:
+#         print("❌ Missing message, conversation ID, or account ID")
+#         return {"status": "invalid payload"}
 @app.post("/ask")
 async def ask(request: Request):
     payload = await request.json()
     print("📥 Incoming payload:", json.dumps(payload, indent=2))
 
+    message_type = payload.get("message_type")
+    sender_type = payload.get("sender_type")
+
+    # Only respond to incoming user messages (message_type == 0)
+    if message_type != 0:
+        print("⚠️ Ignoring outgoing or bot messages to prevent loop.")
+        return {"status": "ignored"}
+
     user_question = payload.get("message") or payload.get("content") or ""
     conversation_id = payload.get("conversation", {}).get("id")