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app.py
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import gradio as gr
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from transformers import pipeline
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import pandas as pd
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# Load the dataset
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DATASET_URL = 'https://huggingface.co/datasets/ZennyKenny/demo_customer_nps/resolve/main/customer_feedback_dataset.csv'
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df = pd.read_csv(DATASET_URL)
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# Initialize the model pipeline
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pipe = pipeline("text-generation", model="mistralai/Mistral-Small-24B-Base-2501")
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# Function to classify customer comments
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def classify_comments():
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results = []
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for comment in df['customer_comment']:
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prompt = f"Classify this customer feedback: '{comment}' into one of five categories."
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category = pipe(prompt, max_length=30)[0]['generated_text']
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results.append(category)
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df['comment_category'] = results
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return df[['customer_comment', 'comment_category']].to_html(index=False)
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# Gradio Interface
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with gr.Blocks() as nps:
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gr.Markdown("# NPS Comment Categorization")
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classify_btn = gr.Button("Classify Comments")
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output = gr.HTML()
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classify_btn.click(fn=classify_comments, outputs=output)
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nps.launch()
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