# embeddings_queue

created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3cd7c-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 88, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "u\u2019re doing\u2014takes experience, knowledge, and practice. When you\u2019re consciously competent, you regain y\nour confidence: you know the limits of your knowledge and can accurately assess your abilities. A certain \namount of humility is a valuable self-correcting quality. Overconfidence sometimes produces greatness, b\nut it\u2019s a high-risk bet\u2014 without guidance, you\u2019re far more likely to find yourself in a bad situation. Cultivatin"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3cd90-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 88, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "g a healthy amount of humility can keep you from assuming you know everything there is to know about e\nverything, then painfully discovering otherwise. The Excessive Self-Regard Tendency is universal (be ver\ny wary if your first impulse is to think you\u2019re immune to it), so it\u2019s important to have trusted advisers who ar\nen\u2019t afraid to tell you if you\u2019re making a mistake. One of the easiest ways to get yourself in trouble via the"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3cd9a-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 88, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "Excessive Self-Regard Tendency is estimating deadlines\u2014overconfidence is a major cause of the Planni\nng Fallacy (discussed later). When I agreed to write this book, I thought it would take about six months\u2014b\nut I\u2019d never written a book before, so I really had no idea. Several of my more experienced friends and ad\nvisers counseled that it would probably take a year, and I\u2019m very glad I listened\u2014they were right. All of us"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3cdae-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 88, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "are prone to overestimating our abilities. Padding your team with yes-men is deadly because people who \nalways agree with you can\u2019t help you correct for this tendency\u2014people who always support your decision\ns won\u2019t prevent you from making huge mistakes. Cultivate relationships with people who aren\u2019t afraid to te\nll you when you\u2019re making questionable assumptions or going down the wrong path\u2014 they\u2019re valuable frie"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3cdc2-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 88, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "nds indeed. SHARE THIS CONCEPT: http://book.personalmba.com/excessive-selfregard-tendency/ Confi\nrmation Bias It ain\u2019t what you don\u2019t know that gets you into trouble. It\u2019s what you know for sure that just ain\n\u2019t so. \u2014MARK TWAIN Paradoxically, one of the best ways to figure out whether or not you\u2019re right is to ac"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3cdd6-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 89, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "tively look for information that proves you\u2019re wrong. Confirmation Bias is the general tendency for people t\no pay Attention to information that supports their conclusions and ignore information that doesn\u2019t. No one \nparticularly likes to learn they\u2019ve made a bad decision, so we tend to filter the information we pay Attentio\nn to. The more strongly held the opinion or belief, the more we ignore sources of information that challeng"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3cdea-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 89, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "e that position. That\u2019s why you won\u2019t find many political conservatives reading politically liberal sources of \nnews, and vice versa\u2014they already know they don\u2019t agree, so why bother? Unfortunately, this makes bot\nh positions more and more extreme, since neither side seeks information that may challenge their convicti\nons. The best way to counteract Confirmation Bias is to intentionally seek out sources of information that"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3cdfe-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 89, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "challenge your current hypothesis or belief. When Kelsey and I adopted a vegan diet for a number of year\ns, it was easy to also adopt the mind-set that we were clearly making the optimal choice \u2014for our health, f\nor our animal friends, and for the planet. This worldview naturally made it difficult to pay attention to any s\nource of information that argued the contrary. Ultimately, we changed our minds as a result of finding disc"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ce12-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 89, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "onfirming evidence. After reading The Vegetarian Myth by Lierre Keith, we discovered that vegetarianism i\nsn\u2019t as healthy or environmentally friendly as we had originally believed. Protein Power by Michael R. and \nMary Dan Eades taught us more about how our bodies biochemically process the food we eat, and about \nhow the Feedback Loops (discussed later) that exist in our metabolism actually function. As a result, we le"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ce26-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 89, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "arned that a few persistent health issues (low energy, slow digestion, etc.) we were experiencing were act\nually a consequence of our diet. Both books provided evidence that contradicted our original position\u2014an\nd they changed our minds. We learned a great deal from the experience\u2014 both about diet and about the i\nmportance of paying Attention to disconfirming evidence. Paying Attention to disconfirming evidence is na"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ce3a-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 89, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "turally difficult\u2014it means intentionally looking for reasons you might be wrong, and we usually hate to be \nwrong. Seeking disconfirming evidence will either show you the error of your ways or provide additional ev\nidence for why your position is actually correct\u2014as long as you suspend judgment long enough to learn fr\nom the experience. Looking for disconfirming information is uncomfortable, but it\u2019s useful, whatever you ul"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ce58-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 89, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "timately decide. SHARE THIS CONCEPT: http://book.personalmba.com/confirmation-bias/ Hindsight Bias\n Finish each day and be done with it. You have done what you could. Some blunders and absurdities no d\noubt crept in; forget them as soon as you can. Tomorrow is a new day; begin it well and serenely and with\n too high a spirit to be encumbered with your old nonsense. \u2014RALPH WALDO EMERSON, ESSAYIST A"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ce62-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 89, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ND POET How do you feel when you realize that you\u2019ve made a mistake? Hindsight Bias is the natural te\nndency to kick yourself for things you \u201cshould have known.\u201d If you lose your job, you \u201cshould have known i\nt was coming.\u201d If the price of a particular stock you own drops 80 percent overnight, you \u201cshould have sold\n it.\u201d If you launch a product and no one buys it, you \u201cshould have known it wouldn\u2019t work.\u201d Baloney. If you"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ce76-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 89, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "knew then what you know now, you wouldn\u2019t have done what you did. Every decision you ever make will \nbe based on incomplete information\u2014 we have to use Interpretation to fill in the blanks. Since you\u2019re not o\nmniscient, you\u2019ll always have more information when you evaluate the results of your actions than you ha\nd when you actually made the decision. As a result, it\u2019s very easy to feel stupid if things don\u2019t turn out the"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ce94-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 89, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "way you expected. It\u2019s important to realize that these feelings are irrational\u2014your decisions were based o\nn the best information you had at the time, and there\u2019s nothing you can do now to change them. Don\u2019t feel\n bad about things that you \u201cshould have seen\u201d or \u201cshould have done.\u201d Changing the past is outside of your\n Locus of Control (discussed later), so there\u2019s no sense in wasting energy on self-doubt, wondering what"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3cea8-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 89, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "might have been. Hindsight Bias becomes destructive if you negatively judge yourself or others for not kn\nowing the unknowable. As the saying goes, \u201cHindsight is 20-20.\u201d Reinterpret your past mistakes in a const\nructive light, and focus your energy on what you can do right now to move in a positive direction. SHARE \nTHIS CONCEPT: http://book.personalmba.com/hindsight-bias/ Performance Load If not controlled, work"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3cebc-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 89, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "will flow to the competent man until he submerges. \u2014CHARLES BOYLE, FORMER U.S. CONGRESSIO\nNAL LIAISON FOR THE NATIONAL AERONAUTICS AND SPACE ADMINISTRATION (NASA) Being bu\nsy is better than being bored, but it\u2019s possible to be too busy for your own good. Performance Load is a co\nncept that explains what happens when you have too many things to do. Above a certain point, the more t\nasks a person has to do, the more their performance on all of those tasks decreases. Imagine juggling bo"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ceda-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 89, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "wling pins. If you\u2019re skilled, you may be able to juggle three or four without making a mistake. The more pi\nns that must be juggled at once, the more likely you are to make a mistake and drop them all. If you want t\no be productive, you must set limits. Juggling hundreds of active tasks across scores of projects is not sus\ntainable: you\u2019re risking failure, subpar work, and burnout. Remember Parkinson\u2019s Law: if you don\u2019t set a li"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ceee-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 89, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "mit on your available time, your work will expand to fill it all. If you don\u2019t draw the line somewhere, work wil\nl consume all of your energy, and you\u2019ll inevitably burn out. Limits always have consequences\u2014if you\u2019re n"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3cf02-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 90, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ot prepared to handle the consequences, it\u2019s not really a limit. If you\u2019re working for a manager who expect\ns you to work twenty hours a day, seven days a week, telling them no by setting limits on your working ho\nurs may cost you your job. Working that pace is completely unrealistic, but if you\u2019re not willing to accept th\ne possibility of losing the job, you haven\u2019t really set the limit. In order to handle the unexpected, you must"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3cf16-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 90, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "have unscheduled time to respond to new inputs. The default mind-set of many modern businesses is that\n \u201cdowntime\u201d is inefficient and wasteful\u2014workers should be busy all the time. Unfortunately, this philosoph\ny ignores the necessity of handling unexpected events, which always occur. Everyone only has so many h\nours in a day, and if your agenda is constantly booked solid, it\u2019ll always be difficult to keep up with new an"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3cf2a-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 90, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "d unexpected demands on your time and energy. You can\u2019t perform at 110 percent of your capacity at all t\nimes\u2014use the Four Methods of Completion to eliminate, defer, or delegate marginally valuable work that \ncontributes to Performance Load. By keeping some capacity in reserve, you\u2019ll be ready to handle the Most\n Important Tasks immediately. SHARE THIS CONCEPT: http://book.personalmba.com/performance-load/"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3cf3e-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 90, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "Energy Cycles We all have times when we think more effectively, and times when we should not be thinki\nng at all. \u2014DANIEL COHEN, CHILDREN\u2019S AUTHOR Here\u2019s the problem with \u201ctime management\u201d: time is\n not what needs to be managed. No matter what you choose to do, time will inevitably pass. The implicit a\nssumption of time management systems is that every hour is fungible\u2014equivalent to any other. Nothing c"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3cf52-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 90, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ould be further from the truth: all people are created equal, but all hours are most definitely not. Througho\nut the day, your energy level naturally cycles up and down. Your body has natural rhythms during the day,\n which I call Energy Cycles. Most people are familiar with the twenty-four-hour circadian rhythm, which wa\nkes you up in the morning and makes you feel tired at night. Lesser known is the ninety-minute ultradian r"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3cf66-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 90, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "hythm, which is described in The Power of Full Engagement by Jim Loehr and Tony Schwartz. The ultradi\nan rhythm influences bodily systems, controlling the flow of hormones throughout your body. When your e\nnergy is on an upswing, you\u2019re capable of focusing deeply and getting a lot accomplished. When it\u2019s on a \ndownswing, all your mind and body want to do is rest and recover. There\u2019s nothing abnormal about these"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3cf8e-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 90, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "t to abusing prescription or illegal drugs to work a little bit longer or faster. Like all biological organisms, hu\nmans need to rest and recover for peak performance. Taking a break isn\u2019t a sign of laziness or weakness\n\u2014it\u2019s a recognition of a fundamental human need. Paying attention to your natural Energy Cycle will help \nyou consistently perform at your best over long periods of time. Here are four simple ways to work with yo"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3cfa2-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 90, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ur body instead of against it: 1. Learn Your Patterns\u2014Use a notebook or calendar to track how much ener\ngy you have during different parts of the day, as well as what you\u2019re eating and drinking. If you do this for \na few days, you\u2019ll notice patterns in how your energy waxes and wanes, allowing you to plan your work ac\ncordingly. 11 2. Maximize Your Peak Cycles\u2014When you\u2019re in an up cycle, you\u2019re capable of getting a lot"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3cfc0-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 90, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "accomplished, so plan your day to take advantage of that energy. If you\u2019re doing creative work, carve out \na three- to four-hour block of time during an up cycle to get it done. If your work consists of attending a lot \nof meetings, plan the most important meetings during the up cycle. 3. Take a Break\u2014When you\u2019re in a do\nwn cycle, it\u2019s better to rest than attempt to power through it. Rest and recovery are not optional\u2014if you do"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3cfd4-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3cfe8-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 90, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "e you get enough sleep each evening, set a timer to go off an hour before you\u2019d ideally be in bed sleeping\n. When the timer goes off, turn off the computer and/or TV, go through your evening routine, make a cup o\nf noncaffeinated tea, and spend some time with a book you enjoy. When your reading comprehension star\nts to go down, you\u2019ll know it\u2019s time for bed. Paying attention to your Energy Cycles during the day will help"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3cffc-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 90, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "you get the most out of the time you have available. Take maximum advantage of your up cycles and rest\n on your down cycles, and you\u2019ll be amazed at what you can accomplish in a day. SHARE THIS CONCEP\nT: http://book.personalmba.com/energy-cycles/ Stress and Recovery Only those who will risk going too far\n can possibly find out how far one can go. \u2014T. S. ELIOT, POET AND PLAYWRIGHT During my last sem"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d01a-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d02e-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d038-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 91, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "w weeks of doing nothing after graduation to fully recover. Even though it wasn\u2019t pleasant, I\u2019m glad I found\n my breaking point. Here\u2019s why: now I know how much I\u2019m capable of doing, and how much is too much. I \nknow more about how my mind and body react to stress, and I\u2019m better able to identify the warning signs \nof taking on too much before things get out of hand. As a result, I\u2019ve learned to keep myself running at ab"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d04c-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 91, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "out 90 percent capacity, which is enough to get a lot done without burning out. At any given time, I\u2019m writi\nng, consulting, and working on a few interesting side projects. Paying attention to Stress and Recovery en\nsures that I don\u2019t take on too much to handle. Learning my breaking point has made it much easier to kno\nw when to push and when to slow down. It\u2019s impossible to know how much you\u2019re capable of until you dec"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d074-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 91, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ide to push your limits. As long as you stay safe by limiting your Experimentation to things that won\u2019t kill y\nou or do permanent damage, you can learn a ton about how you work by stretching yourself to the limit. T\nhe knowledge you gain will help you make better choices in the future about which projects to take on and\n how much is too much. That said, our bodies are not machines that are designed to operate at maximum"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d088-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 91, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "capacity at all times. It\u2019s remarkably easy to fall into the trap of comparing your output to an idealized versi\non of yourself who can build Rome in a day, then build the Great Wall of China as a fun side project. If tha\nt\u2019s your vision of personal effectiveness, you\u2019ll always come up short. You are not a machine\u2014the ideal of\n human productivity is not acting like a robot. Humans need rest, relaxation, sleep, and play in order to fun"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d09c-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 91, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ction effectively. Too little of any of these things can seriously diminish your capacity to do good work and \nimpact how much you enjoy your life. Dedicating guilt-free time to rest and recovery can simultaneously m\nake your life more enjoyable and more productive. SHARE THIS CONCEPT: http://book.personalmba.co\nm/stress-recovery/ Testing Discoveries are often made by not following instructions, by going off the main"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d0b0-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 91, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "road, by trying the untried. \u2014FRANK TYGER, POLITICAL CARTOONIST AND COLUMNIST I write best \nearly in the morning, after eight hours of sleep. After waking up, I drink two shots of espresso with a tables\npoon of honey, eat three softboiled eggs with salsa, and turn on a bright blue LED lamp that simulates mo\nrning sunlight. Once I\u2019m nourished and alert, I open up my computer, turn off my Internet connection, and"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d0c4-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 91, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "start writing. Once I get started, I can concentrate on writing for up to six hours without stopping if I\u2019m not i\nnterrupted. Writing is important to me, so this is what I do every day. I\u2019ve Tested many different approach\nes, Testing many different variables. This is what works best for me, so I\u2019ve made it a Habit. Will this be m\ny method forever? I doubt it\u2014I\u2019ll eventually find other methods that work even better. My Experimentation"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d0d8-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 91, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "never stops. Testing is the act of trying something new\u2014a way of applying the scientific method and the It\neration Cycle to your own life. The most happy and productive people I know all have something in comm\non: they\u2019re always trying new things to see what works. You can\u2019t make positive discoveries that make yo\nur life better if you never try anything new. Testing doesn\u2019t have to be complicated. All that\u2019s required is ch"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d0e2-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 91, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "oosing some part of your life to focus on, then trying new ways to get what you want. You can Test rando\nm approaches or read about what works for others, then test the approach yourself. Externalizing your res\nults in a notebook can help you keep track of what you\u2019ve tried, what works, and what doesn\u2019t. Here\u2019s a si\nmple structure that will help you plan and track your Experiments: \ufffd Observations\u2014What are you observin"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d0f6-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 91, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "g in your life or business that you want to improve? \ufffd Knowns\u2014What have you learned from past Experim\nents that might be related to your observations? \ufffd Hypotheses\u2014Based on what you\u2019ve observed, what situ\nations or factors might cause or contribute to your observations? \ufffd Tests\u2014What will you try or change to i\nmprove your situation? Which hypotheses will this experiment Test? \ufffd Results\u2014What happened after each"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d10a-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 91, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "Test? Does it support or disconfirm the hypothesis? Here are a few questions to help you discover things\n worth Testing: \ufffd How much sleep do you need to feel rested and alert? \ufffd Which foods make you feel energ\netic after eating? Which foods make you feel ill or lethargic? \ufffd When do you do your most productive work?\n Are there any patterns in your productivity? \ufffd When do you get your best ideas? What are you doing when"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d11e-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 91, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "they occur to you? \ufffd What is your biggest source of stress or concern? When do you start worrying, and w\nhy? Once you\u2019ve found a Pattern in one of these areas, it\u2019s time to start Experimenting. Consciously chan\nge your approach to one of these areas of your life and Externalize your results. If you find a change usef\nul, keep doing it\u2014if not, stop doing it and try something else. Testing is the best way to ensure that your lif"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d132-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 91, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "e gets better over time. By constantly trying new things, you\u2019re learning what works for you and what does\nn\u2019t. Over time, you\u2019ll discover Patterns\u2014things that make your life better and things that make your life wo\nrse. The results of your Experiments Accumulate, until they inevitably produce the results you want. You n"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d146-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 92, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ever know until you try. SHARE THIS CONCEPT: http://book.personalmba.com/testing/ Mystique What gr\nief we\u2019d avoid if we knew how to transfer emotional experience across generations, as we do money or sc\nientific knowledge. \u2014ALAIN DE BOTTON, PHILOSOPHER AND ESSAYIST There\u2019s a big difference bet\nween liking the idea of being/doing something and liking the actual being/doing. It\u2019s easy to like the idea o"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d15a-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 92, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "f being the CEO of a Fortune 50 company. It\u2019s harder to like the hours, the responsibility, and the pressur\ne that comes with the top job. It\u2019s easy to like the idea of being a manager. It\u2019s harder to like the demands \nfrom C-level execs, surprises from your direct reports, and the necessity of defending your turf in a politic\nal environment. It\u2019s easy to like the idea of having an Ivy League MBA or law degree. It\u2019s harder to like the"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d16e-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d196-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 92, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "avor of the \u201cnext big thing.\u201d Mystique is a powerful force\u2014a little mystery makes most things appear to be \na lot more attractive than they actually are. Fortunately, there\u2019s an easy way to counteract the rose-colore\nd glasses of Mystique: have a real, human conversation with someone who\u2019s actually done what you\u2019re in\nterested in doing. Here\u2019s what to ask: \u201cI really respect what you\u2019re doing, but I imagine it has high points a"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d1aa-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 92, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "nd low points. Could you share them with me? Knowing what you know now, is it worth the effort?\u201d This c\nonversation will only take a few minutes, but you\u2019ll be amazed by what you learn, on both the positive and\n the negative side. No job, project, or position is flawless\u2014every course of action has Tradeoffs . Learning\n what they are in advance gives you a major advantage: you can examine an option without idealizing it, t"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d1b4-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 92, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "hen choose if it\u2019s really what you want to do before you start. That kind of knowledge is priceless. SHARE\n THIS CONCEPT: http://book.personalmba.com/mystique/ Locus of Control Grant me the serenity to acce\npt the things I cannot change, the courage to change the things I can, and the wisdom to know the differe\nnce. \u2014THE SERENITY PRAYER No matter how much you want a particular job, after the interview is ove"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d1c8-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 92, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "r, you can\u2019t control whether or not you get the job\u2014you\u2019ve done what you could. No matter how intently y\nou watch the stock market, you can\u2019t will the stock price of a particular company to go up. No matter how \nmuch you\u2019d like to retain a key employee or make a personal relationship work, you can\u2019t prevent them fro\nm leaving if they want to. Understanding your Locus of Control is being able to separate what you can con"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d1dc-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 92, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "trol (or strongly influence) from what you can\u2019t. Trying to control things that aren\u2019t actually under your cont\nrol is a recipe for eternal frustration. As much as we\u2019d like to, we can\u2019t control everything that happens to \nus. Natural disasters are a perfect example: if a tornado or earthquake destroys your home, there\u2019s nothin\ng you can do about it. As uncomfortable as it is to imagine, the Environment contains many things we can\u2019"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d1f0-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 92, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "t control. It\u2019s a fundamental aspect of life that we can\u2019t change, no matter how much we might want to. Fo\ncusing on your efforts helps you stay sane\u2014turning results you don\u2019t directly control into Goals is a recipe\n for frustration. One of the reasons that diets drive people crazy is that they involve trying to control a resu\nlt\u2014 weight\u2014that is not directly under their control. If you focus on efforts\u2014 eating healthy food, exercising"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d204-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 92, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": ", and doing what you can to manage related medical conditions\u2014your weight will handle itself. Worrying a\nbout things you can\u2019t influence or control is a waste of time and energy. One of the best things I\u2019ve ever d\none was choose to stop paying Attention to the news\u201499.9 percent of the information you\u2019ll find in a new\nspaper or television newscast is completely outside of your Locus of Control. Instead of fruitlessly worryin"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d218-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 92, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "g about \u201cwhat the world is coming to,\u201d ignoring the news helps me spend more of my time doing what I ca\nn to actually make things better. The better you\u2019re able to separate what you can control from what you ca\nn\u2019t, the happier and more productive you\u2019ll be. Focus most of your energy on things that you can influence\n, and let everything else go. Keep your Attention on what you\u2019re doing to build the life you want to live, an"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d22c-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 92, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "d it\u2019s only a matter of time before you get there. SHARE THIS CONCEPT: http://book.personalmba.com/l\nocus-of-control/ Attachment If thou wilt make a man happy, add not unto his riches but take away from his\n desires. \u2014EPICURUS, ANCIENT GREEK PHILOSOPHER Imagine you\u2019re on your way up Mount Everes\nt, on the way to achieving your Goal. The night before you plan to summit, a massive storm appears witho"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d240-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 92, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ut warning. Visibility is zero, the temperature is steadily dropping, and conditions are so bad you risk fallin\ng or freezing to death if you continue climbing. Have you failed? When something outside of our Locus of \nControl affects our plans or Goals, it\u2019s easy to take it personally. If you have your heart set on summiting"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d254-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 93, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "Mount Everest today, you\u2019ll likely meet your doom. Far better to change your plans and live to climb the m\nountain another day. The more Attached you are to a particular idea or plan, the more you limit your flexib\nility and reduce your chances of finding a better solution. It\u2019s good to be dedicated to the pursuit of your g\noals, but only to a point. If you become too Attached to the visions you have in your head, you\u2019ll have a ha"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d25e-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 93, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "rd time adjusting to the inevitable twists and turns of life. Acceptance requires applying the concept of Sun\nk Cost to yourself. Imagine losing millions of dollars in the stock market\u2014a horrible situation. No matter h\now much you rail against greedy bankers, corrupt politicians, or the unfairness of life, it\u2019s not going to brin\ng that money back. Spending time feeling down for not \u201cknowing better\u201d or being omniscient won\u2019t improv"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d272-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 93, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "e your situation. The solution to Attachment is accepting that your idea or plan is no longer feasible or use\nful. The less Attached you are to your plans, Goals, status, and position, the easier it will be to respond ap\npropriately to inevitable change or unforeseen circumstances. If you suddenly lose your job, remaining Att\nached to your previous position is a hindrance, not a help. It\u2019s better to spend your energy doing what nee"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d286-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 93, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ds to be done to bring in more income. The more you focus and accept the things that have happened an\nd choose to work on things that you can do to make things better, the happier you\u2019ll be. SHARE THIS CO\nNCEPT: http://book.personalmba.com/attachment/ Personal Research and Development (R&D) If a man \nempties his purse into his head, no one can take it from him. An investment in knowledge always pays the"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d29a-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 93, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "highest return. \u2014BENJAMIN FRANKLIN Every successful business dedicates a certain amount of resour\nces to trying new things. Research and Development (R&D) is what business leaders around the world co\nunt on to determine what the company should work on next. Large companies spend millions (sometimes \nbillions) of dollars in speculative research every year, experimenting with new techniques and processes i"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d2ae-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 93, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "n order to enhance their capabilities. R&D exists because it works\u2014companies that make Research and \nDevelopment a priority often discover new products to offer their customers or process improvements that\n meaningfully contribute to the bottom line. If it works for them, it can work for you. What would it look like \nif you set aside a few hundred dollars a month as a Personal R&D budget? Using the techniques discuss"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d2c2-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 93, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ed in I Will Teach You to Be Rich by Ramit Sethi, it\u2019s remarkably easy to automatically divert a certain am\nount of your monthly income into an account earmarked for Personal R&D. That money can then be used\n\u2014guilt free\u2014for purchasing books, taking courses, acquiring equipment, or attending conferences: anythi\nng that will improve your skills and capabilities. Personal finance gurus might disagree with me here, but I"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d2d6-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 93, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "think having a robust Personal R&D budget is more important than maximizing your savings. I\u2019m all for ha\nving a well-funded emergency account and saving enough for future needs, but savings can only get you \nso far. Investments in improving your personal skills and capabilities can simultaneously enrich your life a\nnd open doors to additional income sources. New skills create new opportunities, and new opportunities o"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d2ea-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 93, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ften translate into more income. Your ability to save is limited; your ability to earn is not. Here\u2019s a simple pl\nanning exercise that will help you establish your own Personal R&D budget: what would have to change t\no be able to dedicate at least 5 percent of your monthly income to personal development and Experiment\nation, assuming your current income stays the same? Any money-saving tip you find in good personal fin"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d2fe-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 93, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ance books or blogs can be used to fund your Personal R&D account: for details, I recommend reading Y\nour Money or Your Life by Vicki Robin and Joe Dominguez, as well as following Get Rich Slowly (getrichsl\nowly.org) and The Simple Dollar (thesimpledollar.com) online. All it takes is a little creativity and budgetin\ng, and you\u2019ll be well on your way to funding your own selfdirected Research and Development laboratory."}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d308-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 93, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "SHARE THIS CONCEPT: http://book.personalmba.com/personal-researchand-development/ The Growth \nMind-set Intelligent discontent is the mainspring of civilization. \u2014EUGENE V. DEBS, LABOR UNION ACT\nIVIST In general, there are two primary ways of looking at the world\u2014two mindsets that influence your res\nponse to new experiences. The first basic mind-set is that your skills and abilities are fixed. If you try som"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d31c-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 93, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ething and it doesn\u2019t work, it\u2019s because you\u2019re \u201cnot good at that,\u201d and you never will be. You were born wit\nh innate skills and abilities that will never change. Using this mind-set, if you experience a challenge or dif\nficulty, you\u2019re likely to stop\u2014you\u2019re obviously not good at it, so why bother? The second basic mind-set is \nthat your skills and abilities are malleable. If you try something and it doesn\u2019t work, it\u2019s because you haven"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d330-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 93, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "\u2019t worked on it very much, but if you keep trying, you\u2019ll inevitably get better. Your skills and abilities are like\n muscles\u2014they strengthen with use. Using the Growth Mind-set, if you experience a challenge or difficulty\n, you\u2019re likely to keep going\u2014you might not be good at it yet, but you\u2019re always getting better. These two \nmind-sets color how you experience everything in the world. In Mindset: The New Psychology of Success,"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d344-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 93, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "Dr. Carol Dweck calls these mind-sets the \u201cfixed\u201d and \u201cgrowth\u201d theories of intelligence. If you have a \u201cfixe\nd\u201d mind-set, challenges are a commentary on your worth as a person\u2014 you\u2019ve been tried and found wanti\nng, which makes trying new things feel threatening. If you have a \u201cgrowth\u201d mind-set, challenges are simpl"}


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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d36c-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 94, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "it grow. SHARE THIS CONCEPT: http://book.personalmba.com/growth-mindset/ 9 WORKING WITH OT\nHERS Take away my people but leave my factories, and soon grass will grow on factory floors. Take awa\ny my factories but leave my people, and soon we will have a new and better factory. \u2014ANDREW CARNE\nGIE, NINETEENTH-CENTURY INDUSTRIALIST Working with other people is an ever-present part of bus\niness and life: you can\u2019t escape it, even if you want to. Customers, employees, contractors, and partners"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d380-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d394-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 94, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "e effectively. SHARE THIS CONCEPT: http://book.personalmba.com/working-withothers/ Power Force is \nall-conquering, but its victories are short-lived ... Nearly all men can stand adversity, but if you want to test\n a man\u2019s character, give him power. \u2014ABRAHAM LINCOLN, SIXTEENTH PRESIDENT OF THE UNITED\n STATES All human relationships are based on Power\u2014the ability to influence the actions of other people"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d3a8-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d3bc-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d3d0-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d3e4-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 94, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "n the other hand, is sustainable\u2014encouraging people to want what you want gets you the results you\u2019re l\nooking for without provoking unnecessary ill will. Like it or not, everyone relies on Power to get things don\ne. In The 48 Laws of Power, Robert Greene argues that no one is completely exempt from dealing with ot\nhers, which inevitably involves Power. Power is a neutral tool\u2014one that can be used for good or ill. Power"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d3ee-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d40c-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 94, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "groups of people inevitably become political is the ever-present nature of Power. If you don\u2019t have a plan, \nyour actions will be determined by someone else. By refusing to make the effort to move in the direction y\nou think is best, you\u2019re ceding Power to those who do have plans. Refuse to understand that Power is imp\nortant, and you\u2019re likely to find that any influence you have rapidly disappears. The only way to win is to d"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d420-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 94, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ecide to play. The best way to increase your Power is to do things that increase your influence and Reput\nation. The more people know your capabilities and respect the Reputation you\u2019ve built, the more Power y\nou will have. SHARE THIS CONCEPT: http://book.personalmba.com/power/ Comparative Advantage Be \na first-rate version of yourself, not a second-rate version of someone else. \u2014JUDY GARLAND, ACTRES"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d434-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 94, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "S AND SINGER Essential to the idea of working with other people is the question, Why work with other p\neople in the first place? If you can\u2019t control them and get them to do exactly what you want them to do all t\nhe time, why bother? The answer is Comparative Advantage, a concept that originated in the \u201cdismal scie\nnce\u201d of economics. Attributed to David Ricardo\u2019s 1817 text On the Principles of Political Economy and Tax"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d43e-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 94, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ation, \u201cRicardo\u2019s Law of Comparative Advantage\u201d provided an answer to a question of international politic\ns: is it better for the economies of countries to be self-sufficient and produce everything themselves, or sp\necialize in producing certain goods, then trade with one another? Using Portugal and England as example\ns, Ricardo calculated that even if both countries were capable of producing cloth and wine, England could"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d452-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 94, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "produce cloth with much less effort, and Portugal was much better at producing wine. As a result, instead\n of wasting time and money struggling to do something they weren\u2019t good at, Portugal and England would"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d466-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 95, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "both be better off if they specialized, then traded with each other. Comparative Advantage means it\u2019s bett\ner to capitalize on your strengths than to shore up your weaknesses. In First, Break All The Rules by Marc\nus Buckingham and Curt Coffman, and StrengthsFinder 2.0 by Tom Rath, the authors share the results of\n the Gallup Organization\u2019s comprehensive research on human productivity. As it turns out, Comparative A"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d47a-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 95, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "dvantage applies as much to individuals as it does to countries: businesses work better if the individuals \nwho operate them focus on what they\u2019re best at, working with other specialists to accomplish everything e\nlse they need. \u201cStrengths-Based Management\u201d is simply another term for Comparative Advantage. Comp\narative Advantage explains why it often makes sense to work with contractors or outsourcers rather than t"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d48e-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 95, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ry to do everything yourself. If you want to build a house, it\u2019s probably more efficient to hire a general cont\nractor and specialists who do the kind of work the project requires every day. You could certainly try to do \nit yourself, but unless you know what you\u2019re doing, it\u2019ll probably take longer, and the results won\u2019t be as g\nood. Comparative Advantage also explains why diverse teams consistently outperform homogenous team"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d4a2-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 95, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "s. Having a wide variety of team members with different skills and backgrounds is a major asset: it increas\nes the probability that one of your teammates will know what to do in any given circumstance. If every tea\nm member has the same skills and the same background, it\u2019s far more likely the team will get stuck or ma\nke a preventable error. Self-reliance naturally improves your flexibility and knowledge over time, but too m"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d4b6-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 95, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "uch self-reliance is a mistake. I\u2019m a huge advocate of selfeducation and learning how to do things yourself\n, but taking the DIY ethic to an extreme can do more harm than good. Working with others can help you g\net more done, faster, and improve the quality of the end result. Even Thoreau left Walden Pond every onc\ne in a while to buy things in town. The major benefit of self-education when working with others is knowing"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d4ca-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 95, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "what skill looks like. You may be able to hire a programmer halfway around the world via Elance.com or \noDesk.com, but if you\u2019ve never done any programming yourself, you\u2019re going to have a difficult time figuri\nng out whether or not their work is actually good. Learn a little programming, however, and your ability to i\ndentify good programmers will increase, making you more likely to identify skilled colleagues and partners"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d4de-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 95, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": ". In the immortal words of John Donne: \u201cNo man is an island.\u201d Focus on what you can do well, and work w\nith others to accomplish the rest. SHARE THIS CONCEPT: http://book.personalmba.com/comparativeadv\nantage/ Communication Overhead If you had to identify, in one word, the reason why the human race has\n not achieved, and never will achieve, its full potential, that word would be: \u201cmeetings.\u201d \u2014DAVE BARRY,"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d4f2-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 95, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "COMEDIAN AND NEWSPAPER COLUMNIST There\u2019s a reason high-performing surgical teams, military \nunits, and sports teams tend to be small and focused: too much time spent in communication and coordin\nation can kill a team\u2019s effectiveness. Communication Overhead is the proportion of time you spend comm\nunicating with members of your team instead of getting productive work done. In order to keep everyone o"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d506-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d51a-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d52e-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 95, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ne involved understands them well enough to take action. I experienced this daily while working at P&G\u2014\none of my primary projects consisted of creating a company-wide strategy on how to measure certain mar\nketing tactics. Because it was a global project, my recommendation required input and/or approval from d\nozens of individuals across the company before anything could be implemented. Naturally, everyone invol"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d542-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 95, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ved had different ideas, argued endlessly over various approaches, and wanted a share of the credit with\nout having to commit to too much work or expense. I spent three months of full-time effort simply putting t\nogether a workable proposal. In the meantime, no actual work was being accomplished\u201499 percent of m\ny time was spent doing little more than communicating with other members of the group. That\u2019s Communi"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 95, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "cation Overhead. Dr. Michael Sutcliffe of the University of Cambridge1 has proposed \u201c8 Symptoms of Bur\neaucratic Breakdown\u201d that appear in teams suffering from Communication Overhead: 1. The Invisible Dec\nision\u2014No one knows how or where decisions are made, and there is no transparency in the decisionmaki\nng process. 2. Unfinished Business\u2014Too many tasks are started but very few are carried through to the e"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d56a-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 95, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "nd. 3. Coordination Paralysis\u2014Nothing can be done without checking with a host of interconnected units. \n4. Nothing New\u2014There are no radical ideas, inventions, or lateral thinking\u2014a general lack of initiative. 5. \nPseudo-Problems\u2014Minor issues become magnified out of all proportion. 6. Embattled Center\u2014The cente"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d57e-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 96, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "r battles for consistency and control against local/regional units. 7. Negative Deadlines\u2014The deadlines fo\nr work become more important than the quality of the work being done. 8. Input Domination\u2014Individuals r\neact to inputs\u2014i.e., whatever gets put in their in-tray\u2014as opposed to using their own initiative. If any of th\nese qualities describe your daily work experience, your team is probably suffering from a case of Commu"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d59c-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 96, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "nication Overhead. The solution to Communication Overhead is simple but not easy: make your team as \nsmall as possible. You\u2019ll be leaving people out, but that\u2019s the point\u2014including them is causing more work t\nhan it\u2019s creating in benefits. Removing unnecessary people from the team will save everyone\u2019s time and p\nroduce better results. Studies of effective teamwork usually recommend working in groups of three to eigh"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d5b0-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 96, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "t people. In Peopleware, project managers Tom DeMarco and Timothy Lister recommend keeping teams \n\u201celite and surgical.\u201d Small groups tend to be more effective than large groups because Communication Ov\nerhead is reduced\u2014each team member adds more networking capacity to the team than they require in c\nommunication to be effective. Once group size expands above eight, each additional team member requir"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d5ba-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 96, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "es more investment in communication than they add in productive capacity. If you want your team to perfo\nrm at its best, make your teams as small and autonomous as possible. SHARE THIS CONCEPT: http://bo\nok.personalmba.com/communicationoverhead/ Importance The deepest principle in human nature is the c\nraving to be appreciated. \u2014WILLIAM JAMES, DOCTOR AND PIONEERING PSYCHOLOGIST Everyone \nhas a fundamental need to feel Important. It doesn\u2019t matter if you\u2019re dealing with a customer, an employee"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d5d8-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 96, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": ", an acquaintance, or a friend. The more Important you make them feel, the more they\u2019ll value their relatio\nnship with you. Make someone feel small or unimportant, and you\u2019ll earn their enmity in record time. How \ndo you feel when you\u2019re talking with someone who\u2019s checking their BlackBerry, or interrupts your convers\nation to take a phone call? The more interest you take in other people, the more Important they will feel. T"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d5ec-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 96, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "he reason you don\u2019t feel valued when a sleazy car salesman asks \u201chow you\u2019re doing\u201d is that you know the\n question doesn\u2019t indicate genuine interest\u2014it\u2019s clearly a means to close the deal. People want to feel Imp\nortant even if they don\u2019t buy from you, which is where canned sales scripts fail. Fortunately, making other\ns feel Important is not particularly difficult if you make an effort to be present and curious. It mostly has to"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d600-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 96, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "do with undivided focus: paying attention, listening intently, expressing interest, and asking questions. Bei\nng the complete focus of someone\u2019s attention is so rare in today\u2019s world that it makes a memorable impac\nt almost immediately. Cultivating a genuine interest in other people goes a very long way. The more Impor\ntant you make people feel when they\u2019re around you, the more they\u2019ll like you and want to be around you."}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d614-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 96, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "SHARE THIS CONCEPT: http://book.personalmba.com/importance/ Safety You can\u2019t operate a company \nby fear, because the way to eliminate fear is to avoid criticism, and the best way to avoid criticism is to do \nnothing. \u2014STEVE ROSS, FORMER CEO OF TIME WARNER That\u2019s the stupidest thing I\u2019ve ever heard! \nSeriously\u2014did you even think that through before you opened your mouth?\u201d Ever had a meeting like that?"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d632-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 96, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "I have. Unfortunately, this type of interaction happens all the time. In What Got You Here Won\u2019t Get You \nThere, veteran executive coach Marshall Goldsmith explains that high-level executives often subtly (and s\nometimes blatantly) put down their peers and subordinates to make themselves feel smarter or more Imp\nortant. What putting others down actually accomplishes is shutting down effective communication. Effectiv"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d646-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 96, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "e communication can only occur when both parties feel safe. As soon as people start to feel unimportant \nor threatened in a conversation, they start \u201cstonewalling,\u201d shutting down communication. The threatened p\narty may continue to interact, but mentally and emotionally, they\u2019ve withdrawn from the conversation. The \nonly way to prevent stonewalling is to make the person you\u2019re communicating with feel safe being open a"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d65a-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 96, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "nd honest with you. Just as people have a fundamental need to feel Important, people also have a need t\no feel safe when expressing what\u2019s on their minds and talking about things that are Important to them. Th\ne moment they begin to sense they\u2019re being judged, evaluated, or looked down upon because of an idea t\nhey have or a position they hold, they\u2019ll shut down. In Crucial Conversations, a book about maintaining a"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d678-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 96, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "sense of Safety while discussing important issues with colleagues and loved ones, authors Kerry Patterso\nn, Joseph Grenny, Ron McMillan, and Al Switzler recommend using the STATE model to communicate wi\nthout provoking anger or defensiveness: 1. Share your facts\u2014Facts are less controversial, more persuasi\nve, and less insulting than conclusions, so lead with them first. 2. Tell your story\u2014Explain the situation fro"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d68c-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 96, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "m your point of view, taking care to avoid insulting or judging, which makes the other person feel less safe\n. 3. Ask for others\u2019 paths\u2014Ask for the other person\u2019s side of the situation, what they intended, and what th\ney want. 4. Talk tentatively\u2014Avoid conclusions, judgments, and ultimatums. 5. Encourage testing\u2014Make \nsuggestions, ask for input, and discuss until you reach a productive and mutually satisfactory course of ac"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d696-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 96, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "tion. Some people are more sensitive than others. Becoming more aware of your words and actions and h\now they might be interpreted by people with different attitudes is half the battle. If you want to communicat"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d6aa-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 97, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "e with someone in a way that you both benefit from the conversation and get something done, both partie\ns need to feel safe. The best way to make that happen is to avoid passing judgment and focus on making \nthe other party feel Important. Books like Crucial Conversations, How to Win Friends and Influence Peopl\ne by Dale Carnegie, and Emotional Intelligence by Daniel Goleman can help you learn how. SHARE THIS"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d6be-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 97, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "CONCEPT: http://book.personalmba.com/safety/ Golden Trifecta Any fool can criticize, condemn, and co\nmplain\u2014and most fools do. \u2014DALE CARNEGIE, AUTHOR OF HOW TO WIN FRIENDS AND INFLUEN\nCE PEOPLE If people have a fundamental need to feel Important and Safe, how do you go about making \nthat happen? The Golden Trifecta is my personal three-word summary of How to Win Friends and Influen\nce People. If you want to make others feel Important and safe around you, always remember to treat peo"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d6dc-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 97, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ple with appreciation, courtesy, and respect. Appreciation means expressing your gratitude for what other\ns are doing for you, even if it\u2019s not quite perfect. Imagine that you\u2019re designing a product, and your lead de\nsigner shows you some mockups that you believe won\u2019t work. Bluntly responding, \u201cThis is totally wrong\u2014\ndo it again,\u201d is a good way to make your colleague feel unimportant and insecure. Instead, express Appre"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d6f0-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 97, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ciation: \u201cThanks\u2014it\u2019s clear you worked hard on this and I appreciate that. I\u2019m not sure if we\u2019re there yet, s\no here are a few ideas that may help... \u201d It\u2019s the same content, but delivered in a very different tone. Court\nesy is politeness, pure and simple. I once heard Courtesy defined as \u201caccepting small inconveniences on \nbehalf of another person,\u201d and I think that\u2019s a very useful definition. Opening the door for another person i"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d704-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 97, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "s a small inconvenience, but it can have a major impact on how they perceive you. There\u2019s no need to ma\nke every petty issue a big deal. Respect is a matter of honoring the other person\u2019s status. No matter how \nyou relate to the person you\u2019re communicating with, Respecting them as an individual is critical if you wan\nt to make them feel Important or safe, no matter how high or low their social status. It\u2019s important to apply"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d718-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 97, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "the Golden Trifecta to all of your interactions with other people, not just the people you\u2019re particularly inter\nested in. If you\u2019ve ever had lunch or dinner with someone who was nice to you but rude to the waitstaff, y\nou know what I mean. Treating other people poorly sends a clear signal to everyone that you can\u2019t be trus\nted. If you make it a policy to treat people with Appreciation, Courtesy, and Respect in all circumstances,"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d736-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 97, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "other people will feel Important and safe in your presence. SHARE THIS CONCEPT: http://book.personal\nmba.com/golden-trifecta/ Reason Why Civilization advances by extending the number of operations we c\nan perform without thinking. \u2014ALFRED NORTH WHITEHEAD, MATHEMATICIAN AND PHILOSOPHER \nHere\u2019s a fascinating quirk about asking people to do something: they\u2019ll be far more likely to comply with yo"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d74a-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 97, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ur request if you give them a reason to do what you ask. In Influence: The Psychology of Persuasion, Dr. \nRobert Cialdini describes an ingenious experiment that demonstrates this principle in action. In the 1970s,\n Ellen Langer, a psychologist at Harvard University, conducted a set of famous experiments about compli\nance\u2014what makes people agree to a request. The experiments centered around a busy copy machine on"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d75e-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 97, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "the Harvard campus. Langer\u2019s students asked people waiting in line to use the copy machine if they coul\nd move to the front of the line, using various approaches. A straightforward request was honored 60 perce\nnt of the time, but Langer found that adding a reason for the request increased the compliance rate to 95 \npercent\u2014an astounding improvement. The technique worked even if the reason was vacuous\u2014\u201cbecause"}


created_at: 2024-01-07 10:05:41
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id: 44f3d772-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d786-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 97, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "why/ Commander\u2019s Intent Never tell people how to do things. Tell them what to do, and they will surprise \nyou with their ingenuity. \u2014GENERAL GEORGE S. PATTON Almost universally, people hate to be told ex\nactly what to do. \u201cMicromanagement\u201d is the bane of any worker\u2019s existence\u2014if you\u2019re a competent profes\nsional, nothing is more demeaning than someone else defining and scrutinizing your work to the last detai"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d7a4-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 97, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "l. Micromanagement isn\u2019t simply annoying\u2014it\u2019s extremely inefficient. Not only does spelling out every sing\nle detail make people feel less Important, it actually impairs their effectiveness. No set of instructions, no \nmatter how detailed, is capable of covering every contingency. When something inevitably changes, micr\nomanagement fails. Think of how overwhelmed a CEO who insists on micromanagement will inevitably be"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d7b8-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 97, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "come\u2014remember, human beings don\u2019t Scale. The more people who work for the company, the more dire\nctions the CEO must give to keep everything moving. If you have ten employees, micromanagement is a \nhassle. If you have hundreds or thousands, it\u2019s a nightmare. Commander\u2019s Intent is a much better method\n of delegating tasks: whenever you assign a task to someone, tell them why it must be done. The more yo"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d7cc-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 97, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ur agent understands the purpose behind your actions, the better they\u2019ll be able to respond appropriately \nwhen the situation changes. Commander\u2019s Intent originated on the battlefield. If a general tells a field com"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d7e0-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d7f4-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 98, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "supports the original intent. Commander\u2019s Intent alleviates Communication Overhead. By communicating \nthe intent behind a certain plan, a leader can make constant communication less critical for the success of\n the entire team. If everyone understands the purpose of the plan, everyone can act in ways that support t\nhe intent without requiring constant attention. When you communicate the intent behind your plans, you al"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d808-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 98, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "low the people you work with to intelligently respond to changes as they happen. SHARE THIS CONCEP\nT: http://book.personalmba.com/commandersintent/ Bystander Apathy Accountability is about one person \ntaking responsibility. If two people are accountable for the same decision, no one is really accountable. \u2014\nGLYN HOLTON, INVESTMENT RISK MANAGEMENT CONSULTANT Growing up, I was very active in th\ne Boy Scouts. The standard Scout program covers first aid, CPR, and emergency management\u2014basic tr"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d81c-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 98, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "aining that prepares you to handle the most common emergencies you\u2019re likely to face. Outside of specifi\nc techniques, I remember two useful principles from this training: (1) always personally step up and take r\nesponsibility, unless relieved by a more experienced professional, and (2) always direct commands or req\nuests very clearly to one specific individual at a time. If someone appears to be experiencing a heart attac"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d830-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 98, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "k in a crowded store and you yell, \u201cSomeone call 911,\u201d it\u2019s likely that no one will actually call\u2014the more pe\nople around, the more likely everyone will assume that someone else is taking action. It\u2019s far more effectiv\ne to single someone out, make eye contact, point, and say very clearly, \u201cYOU\u2014CALL 911.\u201d They will. Bys\ntander Apathy is an inverse relationship between the number of people who could take action and the nu"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d844-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 98, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "mber of people who actually choose to act. The more people available, the less responsibility each memb\ner of the crowd feels to do anything about the situation. The 1964 murder of Kitty Genovese and the 2009 \nshooting of Petru Barladeanu are dramatic, well-known examples of Bystander Apathy. In both cases, the\n victims were attacked in the presence of many bystanders, none of whom offered assistance. There\u2019s so"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d862-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 98, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "me controversy over exactly how many people witnessed the Genovese murder, but there\u2019s no doubt abo\nut the Barladeanu case\u2014it was captured on video. As Barladeanu bled to death from a gunshot wound on\n the floor of a metro station, scores of people who could clearly see what was going on simply walked by. \nBystander Apathy explains why anything assigned to a committee never gets done. If you\u2019ve ever worked"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d876-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 98, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "with a group of people who have no Power over one another, you know what I\u2019m talking about. Unless so\nmeone steps up and takes individual responsibility for actually making things happen and holding individu\nals accountable for progress, a committee can deliberate for years without getting anything done. Each m\nember of the committee simply assumes someone else is working on it. The best way to eliminate Bystan"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d88a-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 98, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "der Apathy in project management is to ensure that all tasks have single, clear owners and deadlines. Unl\ness every individual on your team knows exactly what they\u2019re responsible for and when it must be done, it\n\u2019s very unlikely that they\u2019ll actually do it. When delegating responsibilities, always assign tasks to a single \nowner with a clear deadline. Only then will people feel responsible for getting things done. SHARE THIS"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d89e-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 98, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "CONCEPT: http://book.personalmba.com/bystander-apathy/ Planning Fallacy Hofstadter\u2019s Law: it always \ntakes longer than you expect, even when you take into account Hofstadter\u2019s Law. \u2014DOUGLAS HOFSTA\nDTER, COGNITIVE SCIENTIST AND PULITZER PRIZE- WINNING AUTHOR OF G\u00d6DEL, ESCHER, BA\nCH: AN ETERNAL GOLDEN BRAID People are consistently and uniformly horrendous at planning. As un\ncomfortable as this sounds, any plan created by even the most intelligent and skilled CEO or project man"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d8b2-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 98, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ager is very likely to be grossly inaccurate. As Jason Fried and David Heinemeier Hansson memorably qu\nip in their book Rework, \u201cPlanning is guessing.\u201d The reason we\u2019re so bad at planning is because we\u2019re not\n omniscient\u2014unforeseen events or circumstances can dramatically impact even the most detailed plans. \nWhen we create plans, we\u2019re simply guessing and using Interpretation to fill in the blanks, no matter how"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d8c6-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 98, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "much we cloak that uncomfortable reality in official-sounding language and fancy-looking charts. The Plan\nning Fallacy means that people have a persistent tendency to underestimate completion times. The more \ncomplex the project, the more Interdependencies (discussed later) the project contains. The more Interde\npendencies there are, the more likely it is that something at some time will not go according to plan. When"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d8da-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 98, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "planning, we naturally tend to imagine a scenario in which everything goes well. As a result, we tend to u\nnderestimate the likelihood of things that could impact the plan, as well as how much those contingencies \nwill affect the project. Rare is the project plan that contains a line item that says, \u201cProject manager contrac\nts mononucleosis: out for a month.\u201d Most plans drastically underestimate the amount of Slack (discussed l"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d8ee-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 98, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ater) necessary to make the plan accurate. If you\u2019re responsible for completing a complex project, includin"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d902-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 99, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "g a few months of Slack time is appropriate\u2014 unexpected delays, vacations, sicknesses, and other unfore\nseen events are likely to make things take longer than expected. The challenge is that including significan\nt Slack time is almost never seen as acceptable or appropriate. If you go to a CEO, customer, or partner \nwith a plan that involves three months of Slack time, the most common response is, \u201cThat\u2019s not acceptabl"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d916-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 99, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "e\u2014get it done faster.\u201d The Slack is eliminated, and as a result, almost every project plan is very likely to b\ne completely wrong. The inaccuracy of plans doesn\u2019t make planning worthless. Plans aren\u2019t useful becaus\ne they help you predict with better accuracy\u2014they\u2019re useful because the act of creating the plan helps you\n understand requirements, dependencies, and risks more thoroughly than when you started. In the immort"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d92a-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 99, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "al words of Dwight D. Eisenhower: \u201cNo battle was ever won according to plan, but no battle was ever won \nwithout one . . . Plans are useless, but planning is indispensable.\u201d The value of planning is in Mental Simu\nlation: the thought process required to create the plan itself. Use plans, but don\u2019t depend on them\u2014as lon\ng as you keep working as quickly and effectively as possible, the project will be done as soon as it\u2019s feasi"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d93e-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 99, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ble. SHARE THIS CONCEPT: http://book.personalmba.com/planning-fallacy/ Referrals The way to get on \nin the world is to make people believe it\u2019s to their advantage to help you. \u2014JEAN DE LA BRUY\u00c8RE, SEV\nENTEENTH-CENTURY ESSAYIST AND MORALIST When your car breaks down, whom would you rathe\nr take it to\u2014a mechanic who\u2019s a friend of a friend, or a random operation you found in the phone directory"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d952-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 99, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "? Given the choice, people always prefer to interact with people they know and like. Referrals make it far \neasier for people to Decide to work with someone they don\u2019t know. Referrals are effective because they tr\nansfer the qualities of being known and liked. The reason you\u2019re more likely to go to a mechanic your frien\nd recommends is that you know and like your friend, and your friend knows and likes that mechanic. Even"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d966-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 99, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "if the competing mechanic in the phone book is highly qualified, that doesn\u2019t matter as much as being kno\nwn and liked. The Referral transfers the knowing/liking effect to the recipient\u2014instead of being a risky unk\nnown quantity, they\u2019re suddenly a friend. Cold calling doesn\u2019t work very well because the caller is unknow\nn. Remember, our minds tend to treat unknown people and situations as potential threats, which activates"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d97a-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 99, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "our natural defenses. If someone doesn\u2019t already know or like you, you\u2019re going to have a tough time con\nvincing them to do what you want. Even the most obscure commonalities can significantly warm up a cold\n connection. If someone mentions they\u2019re from the same area as you, or that they went to the same colleg\ne, or know the same person, you\u2019ll automatically start to like them more\u2014even though the connection ma"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d98e-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d9a2-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 99, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "e closed many more sales as a result. The more people who know, like, and trust you, the better off you a\nre. Referrals are the best way to expand your network of personal connections. SHARE THIS CONCEPT:\n http://book.personalmba.com/referrals/ Clanning It is a more inspiring battle cry to scream, \u201cDie, vicious s\ncum!\u201d instead of \u201cDie, people who could have been just like me but grew up in a different environment!\u201d \u2014\nELIEZER YUDKOWSKY, ARTIFICIAL INTELLIGENCE RESEARCHER AND FOUNDER OF LESSWRO"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d9b6-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d9ca-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 99, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ured that all of the boys had similar IQs, families, and childhood experiences. Before the experiment start\ned, the group of twenty-two was split into two groups and placed on opposite sides of the park. By design,\n neither group knew the other existed. The original plan was to let each group coalesce for a while, then m\nake them aware that the other group existed to see what would happen. The camp counselors were psyc"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d9de-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 99, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "hologists and graduate students, who would be watching the events unfold up close and personal. Here\u2019s \nwhat happened: the groups accidentally discovered each other earlier than planned, and hostilities started\n immediately. As soon as the boys discovered there was another group in \u201ctheir camp,\u201d they rallied togeth\ner in preparation and defense. Humans naturally tend to form distinct groups, a process called Clanning."}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3d9f2-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 99, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "One group of boys began calling themselves \u201cthe Eagles,\u201d while the other group self-identified as \u201cthe Rat\ntlers.\u201d Distinct group identities formed to help members identify \u201cinsiders\u201d and \u201coutsiders.\u201d The Eagles crea\nted an image of themselves as the heroic good guys, while the Rattlers took on the persona of misfits and\n rebels. With surprising speed, minor provocations like put-downs and stealing the other group\u2019s flag turne"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3da10-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3da24-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 100, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ogists introduced challenges and goals that required both groups to work together: solving a water shorta\nge, deciding on a movie to watch, and pushing a broken-down truck back to camp. When the campers sta\nrted feeling like part of a larger group, the conflicts subsided. Clanning is a natural human tendency\u2014we\u2019r\ne automatically and profoundly influenced by the people around us. Identifying ourselves as part of a grou"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3da38-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3da4c-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 100, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "le that may be true, it doesn\u2019t feel that way to the fan\u2014when the Yanks win, the fans feel like winners too. \nSports rivalries happen for the same reason. I grew up in northern Ohio, where the Ohio State-Michigan S\ntate rivalry is alive and well. Where I come from, during certain parts of the year, Michigan is evil in the ey\nes of Ohio State fans. If you look at the situation from a distance, it\u2019s absolutely silly\u2014college kids scrambl"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3da60-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 100, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ing for a little oblong brown ball while hundreds of thousands of people scream themselves hoarse. In the \nmoment, however, for those two groups the enmity is everything. Groups naturally form around important i\nssues, positions, or events. Understand the group dynamic, or you\u2019re likely to be caught up in it. SHARE T\nHIS CONCEPT: http://book.personalmba.com/clanning/ Convergence and Divergence The individual has"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3da74-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 100, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "always had to struggle to keep from being overwhelmed by the tribe. If you try it, you will be lonely often, a\nnd sometimes frightened. But no price is too high to pay for the privilege of owning yourself. \u2014FRIEDRIC\nH NIETZSCHE Over time, you become more and more like those whom you spend time with, and less lik\ne people in other groups. Convergence is the tendency of group members to become more alike over tim"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3da88-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 100, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "e. In business, this is sometimes called a company \u201cculture,\u201d in the sense that people who work there tend\n to have similar characteristics, behaviors, and philosophies. Convergence also means that groups have a\n tendency to police themselves. The Norms (discussed later) of the group work like gravity\u2014if they are vio\nlated, others will exert an influence on the rebel to bring them back in line. As the proverb goes: \u201cThe talle"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3da9c-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3dab0-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3dac4-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 100, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "p behavior often evolves to clearly distinguish members of one group from another, the Norms of most gro\nups constantly change to resist being confused with another group or imitator. Divergence explains why fa\nshions among the socialite class in New York City change so quickly and dramatically. In certain social cir\ncles, dress is a way to signal your wealth or status. When the latest fashions start appearing in Target so"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3dace-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 100, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "people can imitate the look, fashions change to compensate. This constant Divergence keeps the group a\nffiliation signal valid. The groups you spend time with automatically and profoundly influence your behavio\nr. According to the late Jim Rohn, author of The Art of Exceptional Living, \u201cYou are the average of the five \npeople you spend the most time with.\u201d The values and behaviors of the people you interact with on a daily"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3daec-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3daf6-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3db0a-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3db28-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 100, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "hich is why joining support groups like Alcoholics Anonymous is a very effective way to change specific be\nhaviors. Once you realize how powerful Convergence and Divergence are, you can use them to your adv\nantage. If your social circle isn\u2019t supporting your goals, change your social circle. SHARE THIS CONCEP"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3db3c-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 101, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "T: http://book.personalmba.com/convergencedivergence/ Social Signals The only rule is don\u2019t be boring a\nnd dress cute wherever you go. Life is too short to blend in. \u2014PARIS HILTON, SOCIALITE A Rolex does\nn\u2019t tell time any better than a Timex. That\u2019s not the point. People will expend huge amounts of money and \nenergy to send Social Signals. A Gucci handbag doesn\u2019t carry items any better than a JanSport backpack"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3db46-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 101, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": ", and a Porsche 911 won\u2019t (legally) get you from point A to point B any faster than a Honda Civic. \u201cLuxury\u201d\n items can cost many times more than their more functional counterparts, but function is not the purpose. \nThe benefit lies in sending a message to other people. Social Signals are tangible indicators of some inta\nngible quality that increases a person\u2019s social status or group affiliation. People don\u2019t wear sports jerseys"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3db5a-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 101, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "because they\u2019re stylish\u2014they\u2019re ugly by any aesthetic measure. People wear them because they want to \nclearly affiliate themselves with their favorite team\u2014it\u2019s a statement of identity. Signals sometimes have lit\ntle or nothing to do with the reality of what the signal is supposed to communicate. In The Millionaire Next \nDoor, Thomas Stanley and William Danko describe the lives and habits of people who have a net worth of"}


created_at: 2024-01-07 10:05:41
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3db82-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 101, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ions. These purchases are often financed with debt\u2014if you look at the bank statements of the seemingly \nwell-to-do, you\u2019ll often find they\u2019re in a precarious financial position. Social signals have real Economic Val\nue, so it pays to build them into your offer if you can. Part of building a signaling value into something is u\nnderstanding what people want to signal to others. Since signals go back to the Core Human Drives (acqu"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3db96-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 101, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "isition, bonding, learning, defending, and feeling), people want to signal that they\u2019re wealthy, attractive, int\nelligent, high status, interesting, and confident. Connecting your offer to one of these qualities via Associat\nion is a surefire way to make people Desire your offer more strongly. Use Social Signals to your advantag\ne, and you\u2019ll make people want what you have to offer. SHARE THIS CONCEPT: http://book.personalmba"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3dba0-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3dbb4-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 101, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "response. In most situations, the actions of other individuals in our situation are a very strong indication th\nat it\u2019s okay to behave in a certain way. When a situation is ambiguous, we learn by watching the behavior \nof others. If you don\u2019t know how to act in Rome, doing what the Romans do is a pretty safe bet. Social Pro\nof can take on a life of its own. Fads often form when one person takes an action, others perceive it as a"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3dbc8-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 101, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "Social Signal, then act the same way, creating a social Feedback Loop (discussed later). Pet rocks, yello\nw Lance Armstrong \u201cLive Strong\u201d bracelets, viral videos, and stock market bubbles all gain power via soci\nal proof\u2014if so many other people are doing it, it\u2019s easy to come to the conclusion that you should probabl\ny do it too. Testimonials are an effective form of Social Proof often used in business to close more sales."}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3dbdc-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 101, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "There\u2019s a reason why Amazon.com and other online retailers prominently feature user reviews: stories ab\nout people who have been pleased with a purchase send a clear signal that an item is safe to buy, so mor\ne people purchase. The best testimonials don\u2019t necessarily contain superlatives: amazing, best, life-chang\ning, and revolutionary have been so overused that people expect them and discount their expectations ac"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3dbf0-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 101, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "cordingly. The most effective testimonials tend to follow this format: \u201cI was interested in this offer, but skep\ntical. I decided to purchase anyway, and I\u2019m very pleased with the end result.\u201d The reason this format is m\nore effective than a litany of people gushing about your offer is that it more closely matches how your pros\npects are feeling: interested but uncertain. By signaling that the decision was a good one, testimonials tell"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3dc04-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 101, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "your prospects that it\u2019s safe to buy. Add a bit of Social Proof to your offers, and your sales will soar. SHAR\nE THIS CONCEPT: http://book.personalmba.com/social-proof/ Authority Show respect to all men, but gro\nvel to none. \u2014TECUMSEH, EIGHTEENTH-CENTURY LEADER OF THE SHAWNEE TRIBE In the 1970s\n, Sanka (a popular mass-market coffee brand) hired Robert Young, an actor, to promote the health benefit"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3dc18-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 101, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "s of decaffeinated coffee. Young was better known to the public as Dr. Marcus Welby, the lead character \nof the popular television show Marcus Welby, M.D. Even though Young wasn\u2019t an expert on the medical e\nffects of caffeine, people still perceived him as an authority\u2014and bought Sanka. The approach worked so \nwell that Sanka used \u201cDr. Welby\u201d to promote their product for decades. People have an inherent tendency"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3dc2c-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 101, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "to comply with Authority figures. This tendency begins in childhood\u2014we wouldn\u2019t survive very long if we \ndidn\u2019t obey our parents most of the time. As we grow up, we\u2019re socialized to respect and obey other Autho\nrity figures: teachers, police officers, government officials, and clergy. As a result, when an Authority figur"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3dc40-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 102, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "e asks us to do something, we\u2019re very likely to comply\u2014even if the request isn\u2019t appropriate or doesn\u2019t ma\nke sense. People tend to comply with Authority figures even if they\u2019d refuse to take the same action under\n normal circumstances. In a famously disturbing social psychology experiment, Stanley Milgram proved th\nat most individuals will comply with Authority figures to a surprising degree\u2014even if the request appears t"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3dc4a-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 102, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "o be morally wrong. In a series of experiments that began in 1961, Milgram placed test subjects in a room\n with a \u201cscientist\u201d in a white lab coat and another individual, both of whom were actors. The subject was to\nld the study was about the effect of punishment on learning, and one of the participants was \u201crandomly\u201d s\nelected to be the \u201clearner\u201d\u2014the actor. The \u201clearner\u201d was taken to an adjacent room, strapped into a chair,"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3dc68-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 102, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "and attached to electrodes. The test subject\u2019s job as the \u201cteacher\u201d was to read the learner questions, then \n\u201cshock\u201d the learner if they responded incorrectly. The shocks weren\u2019t real, but the actor would scream, cry\n, and beg to be released from the study. Every few minutes, the \u201cscientist\u201d would instruct the teacher to rai\nse the voltage of the shocks. The intent of the study was to see how long the test subject would obey the"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3dc7c-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 102, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "scientist before refusing to continue. The results were disturbing: 80 percent of participants continued past\n the point where the learner begged to stop, and 65 percent continued all the way to the maximum level of\n 450 volts, which was clearly marked as deadly. Throughout the study, the subjects were clearly uncomfor\ntable and uncertain, but the scientist told them to continue, so they obeyed. Authority figures are automati"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3dc90-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 102, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "cally and strongly persuasive. In the presence of an Authority figure, people will do things they\u2019d otherwise\n view as reprehensible, or wouldn\u2019t consider in the first place\u2014the source of many a scandal involving fam\nous and powerful people. If you\u2019re in a position of Authority, your Authority will change the way others inte\nract with you. Simply because you express an opinion, your subordinates will be far more likely to Interpre"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3dce0-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 102, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "t your position as a truth or as a command. As a result, people will begin to filter the information they give \nyou based on what they think you want to hear\u2014which may not be what you need to hear. This filtering b\nehavior is how Authority figures often end up \u201cliving in a bubble\u201d\u2014the combination of Authority and Confir\nmation Bias shelters them from information that contradicts their opinions. As a result, it\u2019s difficult for Auth"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3dcf4-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 102, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ority figures to compensate for the Excessive Self-Regard Tendency. Developing a strong Reputation in a\n certain area confers the benefits of Authority. Not all parts of Authority are insidious\u2014if people respect yo\nur knowledge and experience, they\u2019re more likely to do what you suggest. As a result, developing clear ex\npertise and a strong Reputation can be beneficial\u2014it increases your own influence. Work to establish your"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3dd08-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 102, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "self as an Authority on what you\u2019re offering, and people will be more likely to accept your offer. SHARE T\nHIS CONCEPT: http://book.personalmba.com/authority/ Commitment and Consistency A foolish consiste\nncy is the hobgoblin of little minds. \u2014RALPH WALDO EMERSON A few months ago, Kelsey received a p\nhone call from our alma mater, asking for a donation. Here\u2019s the twist: they didn\u2019t ask for the donation outr"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3dd1c-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 102, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ight. Instead, they asked if she\u2019d be \u201cwilling to donate money to the university in the future.\u201d Thinking nothi\nng of it, she agreed\u2014and promptly forgot about the call. Shortly before we moved from New York to Color\nado, an official-looking \u201cinvoice\u201d for $150 from the university appeared in the mail. It said, \u201cHere is your $1\n50 commitment\u2014you can send your check via the enclosed envelope.\u201d Money was tight, since we were p"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3dd30-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 102, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "aying for movers, buying cars, and purchasing furniture\u2014but Kelsey sent the check anyway. After all, she \nhad promised, right? No one wants to be considered an \u201coath breaker.\u201d Commitments have been used thr\noughout history as a way of binding groups together. Breaking a promise or Commitment can often have \na negative impact on social status and Reputation, so most people will do whatever they can to act in way"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3dd4e-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 102, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "s that are Consistent with previous positions and promises. Even small Commitments make it more likely t\nhat individuals will take actions Consistent with those Commitments in the future. One of my favorite storie\ns about Commitment comes from Michael Masterson, the author of Ready, Fire, Aim.2 On a trip to India, \nMasterson visited a rug merchant. He entered the shop with a healthy level of skepticism and absolutely n"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3dd62-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 102, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "o intention of buying anything\u2014he was just interested in the experience. The rug merchant was an excelle\nnt salesman and relied on two primary strategies. To break down Masterson\u2019s skepticism, he used stories\n (Narrative) of past sales to encourage Masterson to like and Trust him before the selling began. Then he \nused Commitment: whenever Masterson so much as looked at a rug, the proprietor would have his staff t"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3dd76-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 102, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ake it down off the racks to examine it closely. The rugs were heavy, and it was clear that the sales staff w\nas working hard on his behalf. By making a small Commitment\u2014expressing interest in a particular rug\u2014M\nasterson provoked a flurry of action. As the minutes passed, it became difficult for Masterson to imagine l\neaving without purchasing a rug\u2014it would be inconsistent with the interest he\u2019d expressed and the work t"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3dd8a-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 102, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "he proprietor\u2019s staff were doing for him. The least he could do was Reciprocate\u2014how could he tell them n\no? In the end, he purchased a rug for $8,200 and walked away a happy customer. Obtaining small Commi\ntments makes it more likely people will choose to act Consistently with them later. Salespeople are often t"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ddb2-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 103, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "hings, so the reply is automatic and swift. Once you\u2019ve said you care about something, however, it would \nbe rude of you to refuse their request\u2014it\u2019s inconsistent with your previous statement. Obtain a small Com\nmitment, and you\u2019ll make it far more likely that others will comply with your request. SHARE THIS CONCE\nPT: http://book.personalmba.com/commitmentconsistency/ Incentive-Caused Bias It is difficult to get a ma"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ddbc-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 103, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "n to understand something when his salary depends upon his not understanding it. \u2014UPTON SINCLAIR, \nPULITZER PRIZE-WINNING AUTHOR OF THE JUNGLE If you\u2019re working with a real estate agent or mor\ntgage broker, they\u2019re primarily interested in convincing you to buy a house. Accordingly, most agents won\u2019\nt tell you it\u2019s in your best interest to rent,3 even if it\u2019s true. Incentive-Caused Bias explains why people with"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ddd0-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 103, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "a vested interest in something will tend to guide you in the direction of their interest. We touched on the id\nea of Incentive-Caused Bias when talking about Buffers. If you\u2019re working with an agent who\u2019s paid on co\nmmission, it\u2019s not necessarily in their best interest to tell you that purchasing something is not a good idea\n. As the saying goes: don\u2019t ask the barber if you need a haircut. Incentives automatically influence the way"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3dde4-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 103, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "people act, based on how they\u2019re rewarded. As a result, the structure of the incentives people are expose\nd to has a significant impact on behavior. Assuming that the things people are controlling for stay the sam\ne, changing the incentives is also likely to change behavior. In The Knack, Norm Brodsky and Bo Burlingh\nam describe how they compensate their salespeople. Most companies compensate salespeople on a com"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3de16-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 103, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "mission basis: closing more sales nets the salesperson more money. Under this incentive structure, their \nsalespeople were hyperfocused on closing sales\u2014even if those sales weren\u2019t profitable or in the long-ter\nm interest of the company. By compensating their salespeople on a salary basis and giving generous bon\nuses based on long-term performance, Brodsky and Burlingham encouraged them to focus on making pro"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3de20-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 103, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "fitable sales versus sales at any cost. Sometimes incentives create unintended Second-Order Effects (dis\ncussed later). Stock options were created under the theory that executives who had an interest in the com\npany\u2019s stock price would act in ways to make the stock go up in value over time, which was in the best int\nerest of the shareholders. That\u2019s true, but only to a point: the actual interest of those executives is in maki"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3de34-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 103, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ng the stock price go up right before they intend to sell. Once the options are sold, they no longer care so \nmuch, leading to policies that sacrifice long-term stability for short-term gains. Incentives are tricky becaus\ne they inevitably interact with our Perceptual Control systems. For example, giving an employee a bonus \nor raise for doing something good can create a curious result\u2014they stop doing what got them the reward."}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3de48-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 103, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "That makes no sense until you realize there was always a reward\u2014they did what they did because they w\nanted to, so the reward was internal. Paying them makes the action part of their job, which reduces their i\nnner drive to complete it for its own sake. In the case of Conflict, Perceptual Controls win over incentives \nevery time. Incentives can be useful if used appropriately, but tread cautiously. If the incentives of the peo"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3de5c-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 103, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ple you work with aren\u2019t aligned with your interests, you\u2019re bound to have problems. SHARE THIS CONC\nEPT: http://book.personalmba.com/incentive-causedbias/ Modal Bias We find comfort among those who a\ngree with us, and growth among those who don\u2019t. \u2014FRANK A. CLARK, MINISTER AND NEWSPAPER C\nOLUMNIST A few years ago, I was traveling on business with a colleague who was amazed that I was car\nrying a shoulder bag instead of a rolling suitcase. It was an overnight trip, so I didn\u2019t need much\u2014a chang"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3de70-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 103, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "e of clothes, my computer, and a book. I had everything I needed and the bag wasn\u2019t heavy, so my solutio\nn worked just fine. My colleague thought my solution was absurd and spent the next ten minutes telling m\ne so: \u201cIt\u2019s much better to carry a rolling suitcase! It would be more comfortable, and there\u2019d be less weight.\n You should always carry a rolling suitcase...\u201d Modal Bias is the automatic assumption that our idea or app"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3de7a-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 103, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "roach is best. Most of us like to assume we have everything together\u2014that we know what we\u2019re talking ab\nout, we know what we\u2019re doing, and that our way of doing things is best. Very often, we are quite mistake\nn. There is always more than one way to get something done, and good ideas can come from anywhere. I\nn the absence of evidence to the contrary, the HiPPO rules\u2014decisions are made according to the \u201cHighes"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3de8e-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 103, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "t Paid Person\u2019s Opinion.\u201d HiPPO is a term coined by Avinash Kaushik in Web Analytics: An Hour a Day to\n explain why it\u2019s critically important to support business proposals and decisions with data. In the absence\n of data, you\u2019ll ultimately be forced to do things the boss\u2019s way: Modal Bias ensures that the bosses think t\nhat their way is best, unless you can prove otherwise. In a battle of opinions, the HiPPO always wins. The"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3dea2-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 103, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "best way to avoid Modal Bias is to use Inhibition to temporarily suspend judgment. Part of the value of un\nderstanding cognitive biases is the knowledge that you\u2019re not immune to them, and simply knowing they e"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3deb6-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 104, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "xist doesn\u2019t make them any less influential. Modal Bias is automatic\u2014we have to use Willpower to overco\nme it. If you\u2019re a leader or manager, it pays to consciously suspend your judgment long enough to thoroug\nhly consider the perspectives and suggestions of the people you work with. Otherwise, you\u2019re very likely t\no miss important information. Remind yourself to keep an open mind, and you\u2019ll enhance your ability to m"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3deca-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 104, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ake wise decisions. SHARE THIS CONCEPT: http://book.personalmba.com/modal-bias/ Pygmalion Effect\n High achievement always takes place in the framework of high expectation. \u2014CHARLES KETTERING, P\nROLIFIC INVENTOR AND FORMER HEAD OF RESEARCH FOR GENERAL MOTORS Individuals tend t\no rise to the level of other people\u2019s expectations of them. In general, people tend to perform up to the level\n that others expect them to perform. If you don\u2019t expect much from the people you work with, it\u2019s likely you"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ded4-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 104, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "won\u2019t inspire them to perform to the limits of their capabilities. Let them know you expect great things fro\nm them, and more often than not, you\u2019ll find that they perform well. The Pygmalion Effect is a tendency na\nmed after the protagonist of a Greek myth. Pygmalion was a gifted sculptor who created a statue of a wo\nman so perfect that he fell in love with his creation. After Pygmalion desperately prayed to Aphrodite, the"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3dee8-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 104, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "goddess of love, she took pity on him by bringing the statue to life. The Pygmalion Effect explains why all \nof our relationships are, in a very real sense, self-fulfilling prophecies. The effect was first verified in studie\ns that examined the relationship between teachers and students. If a teacher believed a student was \u201cgifte\nd\u201d or \u201csmart,\u201d the teacher would act in ways that encouraged the student to live up to that assessment. If t"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3defc-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 104, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "he teacher believed a student was \u201cdifficult\u201d or \u201cchallenged,\u201d they wouldn\u2019t receive as much support and w\nouldn\u2019t perform as well\u2014a self-fulfilling prophecy. In How to Win Friends and Influence People, Dale Carn\negie recommends \u201cGiving others a great reputation to live up to.\u201d He was a wise man\u2014raise your expecta\ntions of others, and they\u2019ll naturally do their best to satisfy those expectations. The Pygmalion Effect isn\u2019t"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3df10-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 104, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "an excuse to have unrealistic expectations of other people. Even the best builder on earth couldn\u2019t replicat\ne the pyramids of Egypt in an afternoon, so expecting that level of performance from anyone is a recipe fo\nr disappointment and frustration. Expecting quality and performance is one thing\u2014expecting miracles is u\nnrealistic. The Pygmalion Effect also features a paradox: having high expectations of people will produce"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3df24-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 104, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "better results, but it also increases the probability that you\u2019ll be disappointed. The Expectation Effect mea\nns that our perception of the quality of someone\u2019s work is a function of our original expectations. The high\ner our expectations are to begin with, the higher their performance will generally be, but the risk that our e\nxpectations will be violated is also much higher. If you\u2019re doing a formal assessment of someone\u2019s perfor"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3df2e-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 104, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "mance, remember to judge performance objectively and quantitatively as much as possible. Let others kn\now you expect great work from them, and they\u2019ll do their best to live up to your expectations. SHARE THI\nS CONCEPT: http://book.personalmba.com/pygmalion-effect/ Attribution Error Rare is the person who ca\nn weigh the faults of others without putting his thumb on the scales. \u2014BYRON J. LANGENFELD, WORLD"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3df4c-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 104, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "WAR I AVIATOR Let\u2019s assume you hire a contractor to build a house and give him a clear deadline for co\nmpletion. The deadline comes and goes, and the project isn\u2019t done. Three months go by before the house\n is complete. Unless you\u2019re feeling particularly charitable, you\u2019re likely to think the contractor is unprofessi\nonal, lazy, or inexperienced. You tell all of your friends who are interested in building a house not to hire t"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3df60-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 104, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "hat contractor\u2014 he overpromises and underdelivers. Now imagine the situation from the contractor\u2019s point\n of view. The original plan was to buy lumber from a particular supplier that is typically trustworthy, but one\n of their trucks broke down, delaying the shipment. The situation required finding another supplier on short\n notice, which was difficult, since supplies of the materials were scarce. The contractor moved heaven an"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3df74-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 104, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "d earth to get the job done as quickly as possible\u2014without the contractor\u2019s intervention, the project would \nhave been delayed six months instead of three. The Attribution Error means that when others screw up, w\ne blame their character; when we screw up, we attribute the situation to circumstances. By assuming the \ncontractor\u2019s actions were due to a character flaw, you made an error in judgment\u2014the contractor actually"}


created_at: 2024-01-07 10:05:41
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3df9c-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3dfb0-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 104, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "l find that it\u2019s a matter of circumstance, not a fundamental character flaw. SHARE THIS CONCEPT: http://\nbook.personalmba.com/attribution-error/ Option Orientation The important work of moving the world forwa"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3dfc4-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3dfce-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 105, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "re aware of an issue, preventing it is beyond your Locus of Control. The issue has already occurred\u2014the \nonly question is how you plan to respond to it. Imagine that you report to the CEO of a company that mak\nes microwaves, and you\u2019ve just received a report that a few of your microwaves have exploded, burning s\neveral homes to the ground. That\u2019s a major issue. How do you think the CEO will respond if your approac"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3dfe2-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 105, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "h is, \u201cBoss, we have an issue. What do we do? Tell us what to do!\u201d Unless your CEO is a very patient soul\n, the response will probably be, \u201cI know we have a $&#@&% issue\u2014help me figure out our options!\u201d F ixa\nte on the hand-wringing, and you\u2019ll soon be out of a job. Instead of dwelling on the problem, focus on your\n Options. Ruminating on the issue doesn\u2019t solve anything; what are you going to do about it? By focusing"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e000-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 105, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "your energy on evaluating potential responses, you\u2019re far more likely to find a way to make things better. \nHere\u2019s an alternate approach your hypothetical CEO is probably going to find more useful: We\u2019ve receive\nd several reports of fires caused by our microwaves. Here are our options\u2014we can have our engineers ru\nn a full diagnostic before we issue a statement and risk further issues, or we can issue an immediate recal"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e014-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 105, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "l. Based on the information we have available right now, it appears our microwaves are at fault, and prese\nnt a major risk to the safety of our customers. Based on our options, I recommend an immediate recall, w\nhich we estimate will cost $4 million. Focusing on the potential Options is far more constructive\u2014you\u2019re pr\nesenting several courses of action and the costs and benefits associated with each, then recommending a"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e028-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 105, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "solution based on the available information. The CEO (or client) can then review your recommendation a\nnd the Options you present, ask follow-up questions, then make the best Decision possible. Do this often \nand well, and you\u2019ll develop a Reputation for clearheadedness in the midst of crisis. Focus on Options, no\nt issues, and you\u2019ll be able to handle any situation life throws at you. SHARE THIS CONCEPT: http://book"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e032-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e104-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 105, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "e principles, it\u2019s a skill best learned through experience. Management is simple, but not simplistic. In esse\nnce, Management is the act of coordinating a group of people to achieve a specific Goal while accounting \nfor ever-present Change and Uncertainty (both discussed later). It\u2019s like taking the helm of a ship during a \nstorm: all you can do is move the wheel back and forth, which is simple, but it takes experience and skill t"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e118-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 105, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "o do it well. Based on what we\u2019ve learned thus far, here are six simple principles of effective real-world Ma\nnagement: 1. Recruit the smallest group of people who can accomplish what must be done quickly and wi\nth high quality. Comparative Advantage means that some people will be better than others at accomplishi\nng certain tasks, so it pays to invest time and resources in recruiting the best team for the job. Don\u2019t make"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e12c-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 105, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "that team too large, however\u2014Communication Overhead makes each additional team member beyond a\n core of three to eight people a drag on performance. Small, elite teams are best. 2. Clearly communicate \nthe desired End Result, who is responsible for what, and the current status. Everyone on the team must k\nnow the Commander\u2019s Intent of the project, the Reason Why it\u2019s important, and must clearly know the spe"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e136-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e154-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 105, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ally supportive conditions, the more Clanning will naturally occur, and the more cohesive the team will bec\nome. 4. Create an Environment where everyone can be as productive as possible, then let people do their\n work. The best working Environment takes full advantage of Guiding Structure\u2014provide the best equipm\nent and tools possible and ensure that the Environment reinforces the work the team is doing. To avoid ha"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e15e-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e172-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 105, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ete or inaccurate in a few important respects. Update your plan as you go along, using what you learn alo\nng the way, and continually reapply Parkinson\u2019s Law to find the shortest feasible path to completion that w\norks, given the necessary Trade-offs required by the work. 6. Measure to see if what you\u2019re doing is worki"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e186-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 106, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ng\u2014if not, try another approach. One of the primary fallacies of effective Management is that it makes lea\nrning unnecessary. This mind-set assumes your initial plan should be 100 percent perfect and followed to \nthe letter. The exact opposite is true: effective Management means planning for learning, which requires c\nonstant adjustments along the way. Constantly Measure your performance across a small set of Key Perf"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e19a-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 106, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ormance Indicators (discussed later)\u2014if what you\u2019re doing doesn\u2019t appear to be working, Experiment with \nanother approach. Do these well, and your team will be highly productive. Do them poorly, and you\u2019ll be fo\nrtunate to get anything useful done at all. SHARE THIS CONCEPT: http://book.personalmba.com/manage\nment/ 10 UNDERSTANDING SYSTEMS You do ill if you praise, but worse if you censure, what you do no\nt understand. \u2014LEONARDO DA VINCI, INVENTOR, ARTIST, AND POLYMATH Businesses are complex"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e1a4-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 106, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "Systems that exist within even more complex systems\u2014markets, industries, and societies. A complex sy\nstem is a selfperpetuating arrangement of interconnected parts that form a unified whole. In this chapter, y\nou\u2019ll learn common elements of all systems, how Environmental factors influence the function of systems, \nand the everpresent nature of Uncertainty and Change. SHARE THIS CONCEPT: http://book.personalmb"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e1b8-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 106, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "a.com/understandingsystems/ Gall\u2019s Law A complex system that works is invariably found to have evolve\nd from a simple system that worked. The inverse proposition also appears to be true: a complex system d\nesigned from scratch never works and cannot be made to work. You have to start over, beginning with a s\nimple system. \u2014JOHN GALL, SYSTEMS THEORIST Here\u2019s a weekend project for you: build a car from s"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e1cc-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 106, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "cratch. No premanufactured parts or plans allowed. Just a block of metal, a few simple tools, your knowle\ndge, and your imagination. How do you think your project will turn out? Even if the project takes a year, ch\nances are it will be a complete disaster\u2014 if your car works at all (which is very, very unlikely), it\u2019ll be far le\nss efficient and reliable than even the worst car from a commercial manufacturer. Now imagine building a"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e1e0-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 106, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "modern computer, creating a cure for cancer, or cloning a human being from scratch without relying on an\nything someone else has already discovered. Inevitably, you\u2019ll suffer through a series of expensive and de\nmoralizing failures. If you succeed, it\u2019ll take decades. Why is it so hard to build working complex Systems f\nrom scratch? John Gall, one of the first major complex systems theorists, provided the answer. Here\u2019s Gal"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e1f4-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 106, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "l\u2019s Law : all complex systems that work evolved from simpler systems that worked. Complex systems are f\null of variables and Interdependencies (discussed later) that must be arranged just right in order to functio\nn. Complex systems designed from scratch will never work in the real world, since they haven\u2019t been subj\nect to environmental selection forces while being designed. Uncertainty (discussed later) ensures that you"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e1fe-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 106, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "will never be able to anticipate all of these Interdependencies and variables in advance, so a complex sys\ntem built from scratch will continually fail in all sorts of unexpected ways. Gall\u2019s Law is where environment\nal Selection Tests (discussed later) meet systems design. If you want to build a system that works, the be\nst approach is to build a simple system that meets the Environment\u2019s current selection tests first, then imp"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e212-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 106, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "rove it over time. Over time, you\u2019ll build a complex system that works. Gall\u2019s Law is why Prototyping and It\neration work so well as a Value Creation methodology. Instead of building a complex system from scratch,\n building a Prototype is much easier\u2014it\u2019s the simplest possible creation that will help you verify that your s\nystem meets critical Selection Tests. Expanding that Prototype into a MEVO allows you to validate your C"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e226-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 106, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ritically Important Assumptions, resulting in the simplest possible system that can succeed with actual pur\nchasers. Iteration and Incremental Augmentation, over time, will produce extremely complex systems that \nactually work, even as the Environment changes. If you want to build a system that works from scratch, vi\nolate Gall\u2019s Law at your peril. SHARE THIS CONCEPT: http://book.personalmba.com/galls-law/ Flow A pr"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e23a-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 106, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ocess cannot be understood by stopping it. Understanding must move with the flow of the process, must j\noin it and flow with it. \u2014FRANK HERBERT, SCIENCE FICTION NOVELIST AND AUTHOR OF DUNE No\n matter what a System actually does, it will have Flows\u2014movements of resources into and out of the syst\nem. Imagine an automotive assembly line \u2014raw materials like steel, plastic, silicon, rubber, and glass flow"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e24e-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 106, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "in, and a finished car flows out. Inflows are resources moving into a system. Water into a sink. Money int\no a bank account. Raw materials into an assembly line. New hires into a company. Outflows are resource\ns flowing out of a system. Water draining from a sink. Money flowing out of a bank account. Finished good\ns exiting an assembly line. Employees leaving the company due to retirement, termination, or changing jo"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e262-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 106, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "bs. Follow the Flows, and you\u2019re on your way to understanding how the system works. SHARE THIS CON\nCEPT: http://book.personalmba.com/flow/ Stock Goods in any storehouse are useless until somebody tak\nes them out and puts them to the use they were meant for. That applies to what man stores away in his br\nain, too. \u2014THOMAS J. WATSON, FORMER PRESIDENT OF IBM Follow a system\u2019s Flows, and you\u2019ll in"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e276-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e28a-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 107, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "pool of money waiting to be used. Inventories, queues of customers, and waiting lists are also examples \nof Stocks. To increase a Stock, increase Inflows and/or decrease Outflows. If you want to increase the siz\ne of your bank account, put more money in and take less money out. If you\u2019re building cars and you\u2019re co\nnsistently running out of engines, either slow down the line or add more engines to your inventory. To dec"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e29e-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 107, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "rease a Stock, decrease Inflows and/or increase Outflows. If you have too much inventory, stop producing\n units or increase sales. If waiting lists are too long, increase Throughput or reduce the number of people \nentering the line. Find the system\u2019s Stocks, and you\u2019ll discover pools of resources waiting to be used. SH\nARE THIS CONCEPT: http://book.personalmba.com/stock/ Slack A man with a surplus can control circum"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e2a8-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 107, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "stances, but a man without a surplus is controlled by them, and often has no opportunity to exercise judg\nment. \u2014HARVEY S. FIRESTONE, FOUNDER OF THE FIRESTONE TIRE AND RUBBER COMPANY Si\nnce Stocks are pools of resources, it pays to understand how many resources you have to work with. Slac\nk is the amount of resources present in a Stock. The more resources you have in a Stock, the more Slack"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e2bc-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 107, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "you have. For a System to operate efficiently, Stocks should be just the right size\u2014not too big, and not to\no small. Think of our hypothetical automotive manufacturing system: it\u2019s a combination of many smaller sy\nstems, each of which is designed to create a Stock of parts. If there\u2019s no Stock of engines waiting to be in\nstalled when a car reaches that part of the assembly line, that\u2019s an issue\u2014the car will have to wait until an"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e2d0-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 107, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "engine is ready, which holds up everything in line behind it. To avoid this issue, it\u2019s best to ensure that th\ne Stock is big enough to handle the level of Outflows that are required to keep the system running. Inflows\n replenish the Stock as it\u2019s depleted. Large Stocks have the most Slack, but that flexibility comes at a cost\n. If you have five hundred engines waiting around to be installed, you\u2019ll have a lot of funds tied up in invent"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e2e4-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 107, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ory, which reduces your cash flow. You\u2019ll also have to pay for space to store the engines so they aren\u2019t los\nt or damaged, which increases your costs and decreases your Profit Margin. Small Stocks are more effici\nent but have less Slack. If you only have a Stock of two or three engines, you won\u2019t have a huge amount \nof resources tied up in inventory, but the probability of running out of engines is much higher if the assem"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e2f8-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 107, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "bly line speeds up or there\u2019s a problem with the engine manufacturing system. Slack is tricky to manage: t\noo much, and you\u2019re wasting time and money. Too little, and your system faces the risk of running out of t\nhe resources necessary to continue operating. SHARE THIS CONCEPT: http://book.personalmba.com/sl\nack/ Constraint Once you eliminate your number one problem, number two gets a promotion. \u2014GERALD \nWEINBERG, CONSULTANT AND AUTHOR OF THE SECRETS OF CONSULTING The performance of"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e30c-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 107, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "a System is always limited by the availability of a critical input. Eliminate the Constraint, and the system\u2019s \nperformance will improve. In The Goal: A Process of Ongoing Improvement, Eliyahu Goldratt explains wh\nat he calls the \u201cTheory of Constraints\u201d: any manageable system is always limited in achieving more of its \nGoal by at least one Constraint. If you can identify the Constraint and eliminate or alleviate it, you\u2019ll increa"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e320-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 107, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "se the Throughput of the system. Creating or increasing the size of a Stock in front of a Constraint can hel\np alleviate the issue. If you\u2019re constantly running out of engines, increasing the Slack in your engine Stock\n is the best way to alleviate the Constraint. By ensuring that the Constraint isn\u2019t \u201cstarved,\u201d you can increas\ne the performance of the entire system. In order to find and eliminate a Constraint, Goldratt proposes the \u201c"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e334-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 107, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "Five Focusing Steps,\u201d a method you can use to improve the Throughput of any System: 1. Identification: e\nxamining the system to find the limiting factor. If your automotive assembly line is constantly waiting on en\ngines in order to proceed, engines are your Constraint. 2. Exploitation: ensuring that the resources related\n to the Constraint aren\u2019t wasted. If the employees responsible for making engines are also building windsh"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e33e-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 107, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ields, or stop building engines during lunch-time, exploiting the Constraint would be having the engine em\nployees spend 100 percent of their available time and energy producing engines, and having them work in\n shifts so breaks can be taken without slowing down production. 3. Subordination: redesigning the entire s\nystem to support the Constraint. Let\u2019s assume you\u2019ve done everything you can to get the most out of the e"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e35c-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 107, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ngine production system, but you\u2019re still behind. Subordination would be rearranging the factory so everyt\nhing needed to build the engine is close at hand, instead of requiring certain materials to come from the ot\nher end of the factory. Other subsystems may have to move or lose resources, but that\u2019s not a huge deal, \nsince they\u2019re not the Constraint. 4. Elevation: permanently increasing the capacity of the Constraint. In the"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e366-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 107, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "case of the factory, elevation would be buying another engine-making machine and hiring more workers t\no operate it. Elevation is very effective, but it\u2019s expensive\u2014you don\u2019t want to spend millions on more equi\npment if you don\u2019t have to. That\u2019s why Exploitation and Subordination come first: you can often alleviate a \nConstraint quickly, without resorting to spending more money. 5. Reevaluation: after making a change, re"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e37a-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 107, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "evaluating the system to see where the Constraint is located. Inertia is your enemy: don\u2019t assume engines\n will always be the Constraint: once you make a few Changes, the limiting factor might become windshield"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e38e-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 108, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "s. In that case, it doesn\u2019t make sense to continue focusing on increasing engine production\u2014the system \nwon\u2019t improve until windshields become the focus of improvement. The \u201cFive Focusing Steps\u201d are very si\nmilar to Iteration Velocity\u2014the more quickly you move through this process and the more cycles you com\nplete, the more your system\u2019s Throughput will improve. SHARE THIS CONCEPT: http://book.personalmb"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e3a2-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 108, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "a.com/constraint/ Feedback Loop Systems of information-feedback control are fundamental to all life and \nhuman endeavor . . . Everything we do as individuals, as an industry, or as a society is done in the contex\nt of an information-feedback system. \u2014JAY W. FORRESTER, SYSTEMS THEORIST AND PROFESSOR\n AT MIT Cause and effect are easy enough to consider, but what happens when the effects become caus"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e3b6-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 108, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "es themselves? Feedback Loops exist whenever the output of a System becomes one of the inputs in the \nnext cycle. Feedback is how systems learn\u2014if the system is capable of perceiving its Environment, that fe\nedback helps the system understand whether it\u2019s under control and satisfying the required Selection Tests\n. Balancing Loops dampen each system cycle\u2019s output, leading to system equilibrium and resistance to ch"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e3ca-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 108, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ange. Think of dropping a tennis ball from shoulder height: it\u2019ll bounce up and down, each bounce smaller \nthan the last. Friction and air resistance dampen each cycle until the energy in the system reaches equilib\nrium and the ball sits at rest upon the ground. Balancing Loops stabilize the system, dampening oscillatio\nns and keeping the system in a certain state. Perceptual Control systems are usually made up of Balancin"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e3d4-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 108, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "g Loops. Going back to the thermostat example: If the temperature of a room is higher than the Reference\n Level, the cooling system will kick in to move the temperature lower. If the temperature is lower than the \nReference Level, the heater will turn on to bring the temperature up. As a result, the system tends to main\ntain a stable temperature, which is the purpose of the system. Reinforcing Loops Amplify the system\u2019s out"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e3e8-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 108, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "put with each system cycle. Reinforcing Loops tend to lead to runaway growth or decay over time. Think o\nf a price war between two companies, each of which is competing to have the lowest price. Company A lo\nwers its price, then Company B retaliates by moving its price even lower. As long as each company\u2019s Ref\nerence Level stays at \u201cour price must be lower than our competitor\u2019s,\u201d prices will continue to drop until bot"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e410-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 108, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "all pulling it in different directions. Consider your bank account balance : there are Feedback Loops contr\nolling your income, rent/mortgage, food expenditures, and other expenses. You\u2019re constantly evaluating w\nhether each cycle is too much or not enough, which represents a Balancing feedback Loop. Too much or \nnot enough Inflow or Outflow causes you to jump into action, which affects the next cycle. Look around yo"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e424-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 108, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "u\u2014there are Feedback Loops everywhere. Once you start noticing them, you\u2019ll fully appreciate the ever-c\nhanging complexity of the systems we live in. SHARE THIS CONCEPT: http://book.personalmba.com/fee\ndback-loops/ Autocatalysis The system that will evolve most rapidly must fall between, and more precisely\n on, the edge of chaos\u2014possessing order, but with the parts connected loosely enough to be easily altere"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e438-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 108, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "d. \u2014E. O. WILSON, SYSTEMS THEORIST Autocatalysis is a concept that comes from chemistry: it\u2019s a re\naction whose output produces the raw materials necessary for an identical reaction. An Autocatalyzing Sy\nstem produces the inputs necessary for the next cycle as a by-product of the previous cycle, Amplifying th\ne cycle. Autocatalysis is a Compounding, positive, self-reinforcing Feedback Loop\u2014the system will contin"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e44c-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 108, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ue to grow until the system changes in a way that produces less output. Television advertising from the 19\n50s to the 1990s is an excellent example of Autocatalysis. Companies could spend $1 in advertising and, \nvia increased demand and distribution, get $2 or more in return. That $2, reinvested in advertising, becam\ne $4, which became $8, which became $16, etc. Companies like Procter & Gamble, GE, Kraft, and Nestl\u00e9"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e456-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 108, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "used this cycle to become the behemoths they are today. Now, $1 invested in television advertising is luc\nky to return $1.20\u2014there are more channels, advertising is more expensive, and people have the technol\nogy to filter out unwanted distractions. The loop still works in some circumstances, but it doesn\u2019t work as \nwell as it used to. Autocatalysis doesn\u2019t always have to be money: \u201cnetwork effects\u201d and \u201cviral loops\u201d are a"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e46a-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 108, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "lso examples of Autocatalysis. Every time someone signs up for Facebook, they\u2019ll naturally invite even mo\nre users to the network. Every time someone sees a funny video on YouTube, they\u2019ll pass it along to seve\nral friends. That\u2019s Autocatalysis. If your business includes some Autocatalyzing element, it\u2019ll grow more qu\nickly than you expect. SHARE THIS CONCEPT: http://book.personalmba.com/autocatalysis/ Environment"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e47e-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 108, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "Reality is that which, when you stop believing in it, doesn\u2019t go away. \u2014PHILIP K. DICK, SCIENCE FICTI\nON NOVELIST AND SHORT STORY WRITER No System stands alone: every system is inevitably affect\ned by all of the other systems around it. An Environment is the structure in which a system operates. The"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e492-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 109, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "Environment primarily influences or impacts the system\u2019s Flows or processes, changing the output of the \nsystem. Think of how your body responds when it\u2019s either too hot or too cold. Too much or too little heat c\nan be deadly: your body must respond to the change in its Environment to keep operating, either by sweat\ning to shed excess heat or by sheltering to preserve it. When the Environment changes, the system must"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e4a6-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 109, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "change with it to continue operating. According to most leading theories, the dinosaurs became extinct be\ncause of changes in the Environment, due to either an ice age or a meteorite impact that kicked up enoug\nh dust to blot out the sun. Colder temperatures and less sunlight resulted in major food shortages, resultin\ng in mass extinction. The conditions present in the Environment affect the operation of the system in that"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e4ba-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 109, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "Environment. In 2005, oil prices skyrocketed, and many businesses that relied on oil to manufacture plasti\ncs or transport goods suddenly ran into trouble. The increase in variable costs made many businesses les\ns profitable than they were before, and many businesses that couldn\u2019t absorb the increase in costs closed\n. If you don\u2019t want to go the way of the dinosaur, you must always consider how conditions in the Environ"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e4ce-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 109, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ment affect your system. SHARE THIS CONCEPT: http://book.personalmba.com/environment/ Selection \nTest Any one response to the universe, however powerful, becomes inappropriate with time and change. \nThose who become utterly dependent on one means of mastery will find themselves unable to cope with t\nhe future. \u2014FRANK HERBERT, SCIENCE FICTION NOVELIST AND AUTHOR OF DUNE Self-perpetuat\ning Systems (like businesses or organisms) can only selfperpetuate as long as they meet the Environmen"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e4e2-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 109, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "tal conditions necessary to exist. A Selection Test is an Environmental constraint that determines which S\nystems continue to self-perpetuate and which ones \u201cdie.\u201d Mammals like humans have several Selection T\nests: breathing enough air, eating enough food, drinking enough water, and retaining enough heat. Busine\nsses also have Selection Tests: enough value provided to customers, enough revenue to cover expenses,"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e4ec-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 109, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "enough Profit to stay financially Sufficient. Many people think of Selection Tests as \u201csurvival of the fittest,\u201d\n but \u201cdeath of the unfit\u201d is a more accurate description. If a self-perpetuating system fails to satisfy a Selec\ntion Test, it will cease to exist. If you can\u2019t get enough air, you\u2019ll die. If your business can\u2019t bring in enough \nrevenue to maintain Sufficiency, it\u2019ll die. As the Environment changes, the Selection Tests change as well."}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e500-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 109, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "Selection Tests are particularly interesting to watch in the technology market, where the Environment of \u201c\nwhat\u2019s possible\u201d changes constantly. Businesses that fail to take advantage of major changes in technolo\ngy quickly find that they\u2019re unable to keep up with the new demands customers make for their products. C\nhanging Environments and Selection Tests are an entrepreneur\u2019s best friend\u2014they\u2019re what allow small co"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e514-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 109, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "mpanies to outperform large, entrenched competitors. If you can identify what the Selection Tests in a ma\nrket really are, you\u2019ll be able to compete in that market much more effectively. Selection Tests are ruthles\ns: satisfy them, and you\u2019ll thrive. Fail to adapt to changing conditions, and you\u2019ll die. SHARE THIS CONC\nEPT: http://book.personalmba.com/selection-test/ Uncertainty He who lives by the crystal ball soon learns"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e528-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 109, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "to eat ground glass. \u2014EDGAR R. FIEDLER, ECONOMIST What will interest rates look like ten years fro\nm now? Where do you think the price of oil will be next year? How about that company stock\u2014is it cheap \nor overpriced? Is it better to stockpile raw materials now or wait a few months? Businesspeople deal with \nquestions like these daily. Here\u2019s the answer to all of these questions: nobody knows. This world of ours i"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e53c-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 109, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "s a tremendously uncertain place, which is both a blessing and a curse. Anything can happen, for good or\n ill\u2014we simply can\u2019t know what\u2019s around the bend. There\u2019s an enormous difference between risk and Unc\nertainty. In the immortal words of former U. S. secretary of defense Donald Rumsfeld: There are known kn\nowns. These are things we know that we know. There are known unknowns. That is to say, there are thin"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e550-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 109, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "gs that we know we don\u2019t know. But there are also unknown unknowns. These are things we don\u2019t know \nwe don\u2019t know. Risks are known unknowns. If you\u2019re planning to pick up a friend from the airport, the prob\nability that their flight will arrive several hours late is a Risk\u2014you know in advance that the arrival time can\n change, so you can plan accordingly. Uncertainties are unknown unknowns. You may be late picking up"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e564-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 109, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "your friend from the airport because a meteorite demolishes your car an hour before you planned to leave\n for the airport. Who could predict that? You can\u2019t reliably predict the future based on past events in the fa\nce of Uncertainty. Unexpected or random events can occur suddenly, which can have major impacts on y\nour goals and plans. In The Black Swan, Nassim Nicholas Taleb, a former hedge fund manager, describe"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e578-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 109, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "s the perils of Uncertainty. No matter how stable or predictable things seem, unpredictable \u201cblack swan ev\nents\u201d can change everything in an instant. The term \u201cblack swan\u201d was a common expression in sixteenth-\ncentury London for something that was impossible or didn\u2019t exist\u2014everyone knew that all swans were whi\nte. The problem with the term is what eighteenthcentury philosopher David Hume called the \u201cproblem of in"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e58c-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 109, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "duction\u201d: until you see every swan that exists, you can never assume the statement \u201call swans are white\u201d i\ns true. All it takes is one black swan to completely invalidate the hypothesis, which happened when black"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e5a0-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 110, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "swans were documented in Australia in 1697 by Dutch sea captain Willem de Vlamingh. The moment bef\nore they happen, the probability of \u201cblack swan\u201d events occurring is essentially zero. In the wake of a blac\nk swan event, the probability of its occurring is a moot point: the event changes the Environment in which \nthe system operates, sometimes drastically changing Selection Tests without warning. You can\u2019t know in"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e5b4-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 110, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "advance if (or which) black swan events will occur: all you can do is be flexible, prepared, and Resilient (di\nscussed later) enough to react appropriately if and when they do. Even the most detailed analysis with rea\nms of historical data can\u2019t save you from Uncertainty. The primary drawback of the financial models taugh\nt in most MBA programs is Uncertainty: your pro forma, (Net Present Value NPV ), or (Capital Asset Pricin"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e5c8-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 110, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "g Model CAPM) model is only as good as the quality of your predictions. Many a business has been ruine\nd by financial predictions that turned out to be wrong. How likely is it that your ten-year financial projection\n predicts absolutely everything that will happen with 100 percent accuracy? Who says tomorrow is going t\no be anything like today? Many people make a business of selling certainty, which doesn\u2019t exist. Predictio"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e5dc-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 110, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "n, forecasting, and other forms of business soothsaying are popular because they provide the illusion that \nthe future is knowable and controllable. Exercises in prediction aren\u2019t worth the cost\u2014if there were a foolp\nroof way to predict gas prices, interest rates, or stock prices, the people with that magic knowledge would \nbe enormously wealthy and would have no need to sell anything to you. Absorbing the ever-present natur"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e5f0-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 110, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "e of Uncertainty is an exercise in seeing the world as it really is, not as we want it to be. Instinctually, we a\nll want to feel like we know what will happen in the future, particularly given how prone we are to Loss Ave\nrsion and Threat Lockdown. Contemplating Uncertainty feels bad, because not knowing what\u2019s going to h\nappen feels like a threat. Instead of fixating on predicting invisible and unknowable threats, it\u2019s better to ch"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e618-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e622-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 110, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "Change is a fact of life. Psychologically, it\u2019s very difficult to internalize that some things are random: there\u2019\ns no rhyme or reason to many of the things that happen in the world. Because of our natural Pattern Matc\nhing abilities, we tend to see patterns where none exist and tend to attribute random Changes to skill if th\ne Changes are good or misfortune if they\u2019re bad. As a result, we\u2019re Fooled by Randomness\u2014the title of N"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e636-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 110, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "assim Nicholas Taleb\u2019s first book. You will never develop your business to the point that everything is perf\nect and unchanging. Many business owners and managers share an unexamined belief that by moving a \nbusiness from \u201cgood to great,\u201d it\u2019ll be \u201cbuilt to last,\u201d continuing to outperform competitors for decades to co\nme. It\u2019s a pleasant dream, but measuring yourself against that yardstick is unrealistic \u2014it requires an unch"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e64a-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 110, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "anging world. The only thing you can do about Change is increase your flexibility to handle a wide variety \nof different circumstances. The more flexible you are, the more Resilient (discussed later) you\u2019ll be when t\nhings inevitably Change. SHARE THIS CONCEPT: http://book.personalmba.com/change/ Interdependenc\ne When we try to pick out anything by itself, we find it hitched to everything else in the universe. \u2014JOHN"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e65e-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e672-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e686-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 110, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "stem. In a cascade of dominoes, when one domino fails to knock over the next, the entire System grinds t\no a halt. If you\u2019ve ever heard the project management term \u201ccritical path,\u201d you know the importance of Inte\nrdependencies. The critical path contains only the tasks that must be completed in order for the project to \nbe finished on schedule. If something on the critical path changes, that Change cascades to everything el"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e69a-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e6ae-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e6c2-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e6cc-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 111, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "h order the parts are installed, it\u2019s possible to assemble a finished vehicle in more than one way. In The 4-\nHour Workweek, Timothy Ferriss shares a method that made his business work far more efficiently. Initiall\ny, when a customer service representative had a problem with a customer, they were required to obtain a\npproval from Tim before resolving it. By instituting a policy that allowed representatives to do anything nec"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e6e0-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 111, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "essary to solve the problems that cost less than $400 without approval, Tim made his business system le\nss dependent upon him for operation. Eliminate unnecessary dependencies, and you\u2019ll reduce the risk of \na cascading failure. SHARE THIS CONCEPT: http://book.personalmba.com/interdependence/ Counterpar\nty Risk The man who makes everything that leads to happiness depend upon himself, and not upon other"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e6f4-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 111, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "men, has adopted the very best plan for living happily. \u2014PLATO, ANCIENT GREEK PHILOSOPHER If yo\nur System relies on other people in order to function, that poses a major risk to the operation of your syste\nm. Counterparty Risk is the possibility that other people won\u2019t deliver what they have promised. If your ho\nuse burns down, you can only make a claim on your homeowner\u2019s insurance if the company you purchas"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e708-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 111, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ed the insurance policy from is still in business. If it\u2019s not, you\u2019re in trouble. If your manufacturing system r\nelies on a third-party vendor to supply certain parts and they\u2019re not able to honor their commitments, your \nmanufacturing line stops. If you outsource work to a contractor and that contractor doesn\u2019t perform as pro\nmised, your project will be delayed. Too much Counterparty Risk increases the risk of catastrophic system"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e71c-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e730-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e744-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e758-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 111, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "mistic regarding plans and deadlines. Make plans and commitments, but always have a plan for when the \nproject doesn\u2019t go as expected. When your system relies on the performance of someone outside of your \ncontrol, do all that you can to prepare for the possibility that they won\u2019t perform as expected. SHARE THI\nS CONCEPT: http://book.personalmba.com/counterparty-risk/ Second-Order Effects While we are free to"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e76c-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 111, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "choose our actions, we are not free to choose the consequences of our actions. \u2014STEPHEN COVEY, A\nUTHOR OF THE SEVEN HABITS OF HIGHLY EFFECTIVE PEOPLE A few years ago, Kelsey and I had t\nhe opportunity to visit the kingdom of Bahrain, a small island country a few miles off the east coast of Sau\ndi Arabia. Now known for its international banking prowess, pearl diving, and international F1 racing track,"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e776-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e78a-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e79e-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e7b2-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 112, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "nts to occur. Once the chain starts, it\u2019s difficult (if not impossible) to stop or reverse the cascade of cause \nand effect. Rent control in New York City after World War II is another sobering example of unintended co\nnsequences. Originally intended to provide returning veterans with affordable housing, the policy capped r\nent prices (and the ability of landlords to raise them) in certain areas of the city. Affordable housing for vet"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e7c6-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e7da-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e7ee-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e802-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 112, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "\u2019t know what they are or don\u2019t want them to happen. Approach making changes to a complex system with \nextreme caution: what you get may be the opposite of what you expect. SHARE THIS CONCEPT: http://b\nook.personalmba.com/second-ordereffects/ Normal Accidents The problem is not that there are problems.\n The problem is expecting otherwise and thinking that having problems is a problem. \u2014THEODORE RUBI\nN, PSYCHIATRIST AND COLUMNIST The space shuttle\u2014a vehicle capable of exiting the bounds of Eart"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e816-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 112, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "h\u2019s gravity with human travelers aboard\u2014is clearly an extremely complex System. A highly engineered air\nplane strapped to three rockets holding millions of cubic feet of explosive hydrogen gas is the epitome of \na highly Interdependent system. Any error has the chance of cascading catastrophically, and every time t\nhe shuttle is launched, millions of things could potentially go wrong. In 1986, the space shuttle Challenger"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e82a-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e83e-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 112, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "more formal way of expressing a universal proverb: shit happens. In a tightly coupled system, small risks \naccumulate to the point where errors and accidents are inevitable. The larger and more complex the syste\nm, the higher the likelihood that something will eventually go very, very wrong. Overreacting to Normal Ac\ncidents is actually counterproductive. When something goes wrong, our instinctive response is to become"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e852-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 112, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "hypersensitive, locking things down and adding more controls to prevent the unfortunate event from happ\nening again. This response actually makes things worse: locking things down and adding more systems o\nnly makes the system more tightly coupled, increasing the risk of future accidents. NASA\u2019s response to th\ne Challenger tragedy is extremely instructive: instead of completely shutting down or adding more system"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e866-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 112, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "s that could compound the issue, NASA engineers recognized the inherent risk and focused on finding oth\ner solutions to the problem that would minimize the risk of the issue reoccurring without adding more syst\nems that could potentially fail. The best way to avoid Normal Accidents is to analyze breakdowns or \u201cclose\n calls\u201d when they happen. Instead of going into the systems equivalent of Threat Lockdown, which can cre"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e87a-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 112, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ate even bigger issues in the long term, looking at near misses can provide crucial insight into hidden Inte\nrdependencies. By analyzing the issue, it\u2019s possible to construct contingency plans in the event a similar s\nituation happens in the future. In 2003, the space shuttle Columbia suffered a catastrophe of a different so\nrt: the foam heat shields designed to protect the shuttle as it reentered Earth\u2019s atmosphere failed, and the"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e884-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 112, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "shuttle disintegrated. Again, NASA focused on how to prevent the issue from happening again without ma\nking the system even more tightly coupled. When the space shuttle Discovery suffered damage to its heat\n shields on takeoff a few years later, NASA engineers were prepared, and the crew landed safely. Normal \nAccidents are a compelling reason to keep the systems you rely on as loose as you possibly can. There a"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e898-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 112, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "re many positive things to be said for systems, but expecting zero failures is unrealistic in the extreme. Lo\nose systems may not be as efficient, but they last longer and fail less catastrophically. The more complex \na system is and the longer it operates, the more likely it is to suffer a major failure. It\u2019s not a matter of if\u2014it\n\u2019s a matter of when. Be watchful for system failure, and be prepared to respond to it quickly. SHARE THIS"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e8ac-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 112, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "CONCEPT: http://book.personalmba.com/normal-accidents/ 11 ANALYZING SYSTEMS If you can\u2019t unde\nrstand it, you can\u2019t change it. \u2014ERI CEVANS, TECHNOLOGIST Before you can improve a System, you"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e8c0-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 113, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "must understand how well it\u2019s currently operating. Unfortunately for us, that\u2019s tricky business\u2014it\u2019s simply n\not possible to stop the world however long you want while you take careful measurements. Systems must \nbe analyzed as they\u2019re working. Analyzing a system in operation is difficult, but definitely possible\u2014if you \nknow what to look for. In this chapter, you\u2019ll learn how to Deconstruct systems into smaller parts you can u"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e8d4-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 113, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "nderstand, measure what\u2019s important, and discover how parts of the system interact with and depend on \none another to function. SHARE THIS CONCEPT: http://book.personalmba.com/analyzingsystems/ Deco\nnstruction Out of perfection nothing can be made. Every process involves breaking something up. \u2014JOS\nEPH CAMPBELL, MYTHOLOGIST AND AUTHOR OF THE HERO WITH A THOUSAND FACES Comple\nx Systems, as we\u2019ve already discussed, are made up of many Interdependent Flows, Stocks, processes,"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e8e8-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 113, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "and parts. As a whole, the system may be too complex to take in all at once\u2014if there are more than seve\nn or eight variables or dependencies, the Cognitive Scope Limitation kicks in and confusion takes over. If t\nhat\u2019s true, how can anyone analyze extremely complex systems? Deconstruction is the process of separa\nting complex systems into the smallest possible subsystems in order to understand how things work. Inste"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e8fc-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 113, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ad of trying to understand the system all at once, you break up the system into parts, then work on unders\ntanding the subsystems and how they interact with one another. Deconstruction is the reverse-engineerin\ng aspect of Gall\u2019s Law. Remember : complex systems that work inevitably evolved from simpler systems t\nhat also worked. If you can identify simpler subsystems and focus on understanding how they work and h"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e910-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 113, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ow they fit together, you can eventually understand how the entire system works. If you know nothing abo\nut how cars work, popping the hood of your vehicle and examining the contents is an exercise in confusio\nn\u2014there are so many parts that it\u2019s hard to know where to begin. Understanding the system is not imposs\nible, however\u2014identifying important subsystems like the engine, transmission, and radiator can give you v"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e924-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 113, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "aluable insight on how the entire system functions. Once you\u2019ve identified important subsystems, tempora\nrily isolating them in your mind can help you understand how they work. Instead of focusing on how the en\ntire car works, you simply concern yourself with the engine for a while. Where does the subsystem begin?\n What Flows are involved ? What processes take place inside the system? Are there Feedback Loops inv"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e938-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 113, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "olved? What happens if Inflows don\u2019t come in? Where does the system end? What are the Outflows? It\u2019s i\nmportant not to lose sight of Interdependence when using isolation to Deconstruct a system, since each s\nubsystem is part of a larger system. Identifying triggers and endpoints\u2014the parts of the system that intera\nct with other subsystems\u2014is just as important. Triggers teach you what makes a subsystem start operatin"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e94c-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 113, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "g, and endpoints show you what makes the system stop. In addition, it\u2019s important to understand the cond\nitionals present in a system \u2014if-then or when-then relationships that influence the operation of the system\n. For example, an engine requires an Inflow of gasoline vapor to operate. If that Inflow is present, a spark f\nrom the spark plug ignites it, providing energy that pushes a piston that powers the rest of the system. If t"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e960-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 113, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "hat Inflow is absent or a spark doesn\u2019t come from the spark plug, the energy is absent and the system sto\nps, making both the Inflow of gasoline vapor and the spark from the spark plug conditions of the system\u2019s \noperation. Creating diagrams and flowcharts can help you understand how each Inflow, process, trigger, c\nonditional, endpoint, and Outflow comes together. Explaining complex systems in words alone can be limi"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e974-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 113, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ting\u2014for best results, draw diagrams of the Flows, Stocks, conditionals, and processes involved. Well-con\nstructed flowcharts can help you understand the Flow of a system as it operates, which can go a long way\n toward helping you fix the system when things break down.1 To analyze a system, Deconstruct complex \nsystems into subsystems that are easier to understand, then build your understanding of the system from"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e988-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 113, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "the ground up. SHARE THIS CONCEPT: http://book.personalmba.com/deconstruction/ Measurement In \nGod we trust... all others bring data. \u2014W. EDWARDS DEMING, PRODUCTION MANAGEMENT EXPER\nT AND PIONEER OF STATISTICAL PROCESS CONTROL Once you\u2019ve understood the parts of the Syst\nem and how they interact with one another, it pays to ask another question: how well is the system operati\nng ? To do that, we rely on measuring the system as it\u2019s operating. Measurement is the process of collecti"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e99c-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 113, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ng data as the system is operating. By collecting information related to the core functions of the system, it\u2019\ns much easier to understand exactly how well the system itself is performing. Measurement also allows sy\nstems to be compared with one another. For example, it\u2019s possible to use several different types of microp\nrocessors to build a computer\u2014which one should you use? By measuring various characteristics of each"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e9b0-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e9c4-ad44-11ee-97b3-be9cc6a8b6ef
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created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e9d8-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 114, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "els. Too much or too little blood glucose is life threatening, so if the body produces too much or too little in\nsulin to keep blood glucose levels stable, that\u2019s a major issue. Even though insulin levels are extremely im\nportant to a person with diabetes, you can\u2019t figure out a person\u2019s insulin or blood glucose level just by look\ning at them. Without measurement, Absence Blindness is the rule until the condition becomes bad enoug"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e9e2-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 114, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "h to become visible, which typically takes the form of the person passing out or going into shock. To avoid\n this situation, people with diabetes make a habit of measuring their blood glucose and insulin levels throu\nghout the day. Measuring something is the first step to improving it. Peter Drucker famously opined, \u201cWha\nt gets measured gets managed.\u201d It\u2019s true. If you don\u2019t know how much money your business is collecting o"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3e9f6-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 114, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "r spending, it\u2019s difficult to know whether or not any change you make to your business system is actually a\nn improvement. If you want to lose weight, you first must know how much you weigh right now, then track \nhow any changes you make affect your weight. Without data, you\u2019re blind. If you want to improve anything\n, you must measure it first. SHARE THIS CONCEPT: http://book.personalmba.com/measurement/ Key Pe"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ea14-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 114, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "rformance Indicator It is better to have an approximate answer to the right question than an exact answer \nto the wrong question. \u2014JOHN TUKEY, STATISTICIAN Here\u2019s the primary problem with Measurement: y\nou can measure a million different things. Measure too much, and you\u2019ll inevitably suffer from the Cognitiv\ne Scope Limitation, drowning in a sea of meaningless data. Some Measurements are more important than"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ea28-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 114, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "others: Key Performance Indicators (KPIs) are Measurements of the critical parts of a System. Measurem\nents that don\u2019t help you make improvements to your System are worse than worthless: they\u2019re a waste of \nyour limited Attention and energy. If your intent is to improve the system you\u2019re examining, you don\u2019t have\n to pay Attention to everything\u2014just a few key Measurements that actually matter. Unfortunately, it\u2019s easy"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ea3c-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 114, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "to fixate on things that are easy to measure instead of things that are actually important. Take, for exampl\ne, a business\u2019s revenue\u2014seems pretty important, right? It is, but only to a point: revenue is important only\n because it\u2019s a key component of profit. It doesn\u2019t matter if you collected $1,000,000 in revenue if you spe\nnt $2,000,000 to collect it. As Theo Paphitis, a serial entrepreneur and host of the hit BBC series Dragons\u2019"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ea50-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 114, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "Den, memorably put it: \u201cProfit is sanity. Turnover is vanity.\u201d Alone, revenue is not a KPI. The same thing \ngoes for other in-process Measurements. For example, if you\u2019re managing a team of programmers, it\u2019s te\nmpting to measure their output in \u201clines of code\u201d\u2014a visible, easy-to-collect measure. Here\u2019s the problem: \nmore code is not necessarily better. A talented programmer can make a program better by rewriting it usin"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ea64-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 114, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "g fewer lines of code. If you fixate on quantity, removing ten thousand lines looks like a setback, even if it\u2019\ns actually a huge improvement. The situation gets even worse if you reward programmers based on lines \nof code: Incentive-Caused Bias will ensure that your code looks like the programming equivalent of War a\nnd Peace. Typically, business-related KPIs are directly related to either the Five Parts of Every Business"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ea78-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 114, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "or Throughput. Here are a few questions I use to identify a business\u2019s KPIs: Value Creation: How quickly i\ns the system creating value? What is the current level of Inflows? Marketing: How many people are payin\ng Attention to your offer? How many prospects are giving you Permission to provide more information ? S\nales: How many prospects are becoming paying customers? What is the average customer\u2019s Lifetime Val"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ea8c-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 114, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ue? Value Delivery: How quickly can you serve each customer? What is your current returns or complaint\ns rate? Finance: What is your Profit Margin ? How much Purchasing Power do you have? Are you financi\nally Sufficient ? Any Measurements directly related to these questions are probably KPIs. Anything that\u2019s \nnot directly related to a core business process or a system\u2019s Throughput is probably not. Try to limit yours"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3eaa0-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 114, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "elf to only three to five KPIs per system. When collecting Measurements, it\u2019s tempting to build yourself a \u201c\ndashboard\u201d that contains every piece of information you\u2019d ever want to see. Resist the temptation : if you \noverload yourself with too much data, you\u2019ll be far less likely to see Changes that are critically important. \nYou can always dig deeper into the data at your disposal if necessary. Find your system\u2019s KPIs, and you\u2019ll"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3eab4-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 114, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "be able to manage your system without drowning in data. SHARE THIS CONCEPT: http://book.personal\nmba.com/key-performanceindicator/ Garbage In, Garbage Out Let us watch well our beginnings, and resu\nlts will manage themselves. \u2014ALEXANDER CLARK, NINETEENTH-CENTURY U.S. AMBASSADOR AN\nD CIVIL RIGHTS ACTIVIST If you analyze poor-quality data, the resulting analysis will be worthless at be\nst, and misleading or damaging at worst. The quality of the input you use always has an impact on the qu"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3eac8-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 114, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ality of the output. If you build an object from poor-quality materials, that object will be unattractive and unr\neliable. If you eat a lot of junk food, don\u2019t move around much, and pay attention to too much news and rea\nlity TV, you\u2019ll feel apathetic instead of energetic. If the people working on a project aren\u2019t skilled or excited,\n the end result will inevitably suffer. Garbage In, Garbage Out is a straightforward principle: put useless in"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ead2-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 114, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "put into a System, and you\u2019ll get useless output. Your ability to understand a system is directly related to y\nour ability to observe what\u2019s going on in that system. The quality and quantity of the data you collect about"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3eae6-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 115, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "the system represents an upper limit to how well you\u2019ll be able to understand what\u2019s happening in the sys\ntem as it\u2019s operating. If you don\u2019t want garbage when you\u2019re done, don\u2019t use garbage when you begin. Bei\nng mindful of what you\u2019re starting with can help you ensure that the end result of the process meets your \nexpectations. To improve your results, improve the quality of what you start with. SHARE THIS CONCEP"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3eafa-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 115, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "T: http://book.personalmba.com/garbage-ingarbage-out/ Analytical Honesty That which can be destroyed \nby the truth should be. \u2014P. C. HODGELL, PROFESSOR AND AUTHOR OF THE GOD STALKER CHRO\nNICLES My last position at Procter & Gamble involved creating an online Marketing Measurement strateg\ny: figuring out a way to measure the effectiveness of P&G\u2019s advertising on the Web. P&G spent millions of\n dollars every year on banner ads, search engine advertising, and online video placements. My job was to"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3eb0e-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 115, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "figure out if the investment was worth it. One of the things my team discovered while putting together our \nrecommendations was disturbing: the System we were using on most of our Web sites to measure unique\n visitors was wrong. Instead of simply counting human visitors, the system was treating visits from search \nengine programs as \u201cvisitors\u201d as well, even though they weren\u2019t people. Computer programs don\u2019t care ab"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3eb22-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 115, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "out laundry detergent and shampoo, but the system was counting them as potential customers. It\u2019s not un\ncommon for search engine spider programs to visit a Web site many times a day looking for new informati\non, so the system was overstating how many people were visiting each Web site by a significant margin. \nPut simply, it was a Garbage In, Garbage Out situation, and it made our measurements much less useful."}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3eb2c-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 115, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "Naturally, we recommended upgrading the tracking system to collect visitor data more accurately. Almost \nuniversally, the teams declined. They knew they were getting crappy data, but they didn\u2019t seem to care. W\neird, right? Here\u2019s the rub: installing the new tracking system would make each Web site\u2019s unique visitors \nmeasurement\u2014considered a Key Performance Indicator by most teams\u2014go down dramatically. Even tho"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3eb40-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 115, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ugh the new system was clearly more accurate, installing it would make the team look bad. Instead of corr\necting the issue, they chose to continue living a lie. As a result, they seriously compromised their ability to \nimprove their Web site\u2019s actual performance. Analytical Honesty means measuring and analyzing the data\n you have dispassionately. Since humans are social creatures, we tend to care deeply about how others p"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3eb54-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 115, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "erceive us, which gives us a natural incentive to make things look better than they actually are. If your pur\npose is to actually make things better, this tendency can get in the way of collecting accurate data and co\nnducting useful analysis. The best way to maintain Analytical Honesty is to have your measurements eval\nuated by someone who isn\u2019t personally invested in your system. Incentive-Caused Bias and Confirmation"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3eb90-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 115, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "Bias are all too easy to succumb to if your social status is on the line. Having an experienced but dispassi\nonate third party audit your measurement and analysis practices is a neat workaround for these tendencie\ns: you might not like what you hear, but at least you\u2019ll be fully aware of potential issues. Don\u2019t look at your \ndata through rose-colored glasses: always strive to be honest with yourself about what the data indicates"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3eba4-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 115, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "you can improve. SHARE THIS CONCEPT: http://book.personalmba.com/analyticalhonesty/ Context If yo\nu don\u2019t understand something, it\u2019s because you aren\u2019t aware of its context. \u2014RICHARD RABKIN, PSYCH\nIATRIST You brought in $200,000 of revenue this month. Is that good or bad? It depends. If you brought i\nn $100,000 last month, it\u2019s good. If your expenses are $400,000 this month, it\u2019s bad. Context is the use of"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ebb8-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 115, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "related Measurements to provide additional information about the data you\u2019re examining. In the example a\nbove, knowing your revenue isn\u2019t very useful without additional information. Knowing last month\u2019s revenue\n and this month\u2019s expenses provides necessary Context, giving you a clearer picture of the situation. Aggr\negate Measurements almost never tell you anything useful. Aggregate measures are worthless when it co"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ebcc-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 115, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "mes to making tangible improvements because they lack Context. Knowing 2 million people visited your \nWeb site this month tells you absolutely nothing useful. Without context, you can\u2019t determine Change or ef\nfectiveness, which limits your ability to improve the System. Try to avoid the temptation to focus on a singl\ne \u201cmagic number\u201d when tracking your results. Relying on a single number sounds like a useful simplificati"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ebe0-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 115, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "on, but it\u2019s not\u2014removing Context blinds you to important Changes in the data. Knowing your \u201ctotal qualit\ny score\u201d or that revenue went up or down a few points won\u2019t tell you why it happened, whether or not it\u2019s i\nmportant, or if it\u2019s due to random fluctuations or a significant Change in the system or its Environment. As \na general rule: examine no measures in isolation\u2014always look at them in Context with other Measuremen"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ebf4-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 115, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ts. SHARE THIS CONCEPT: http://book.personalmba.com/context/ Sampling If you don\u2019t believe in sampl\ning theory, next time you go to the doctor and he wants to take a little blood, tell him to take it all. \u2014GIAN \nFULGONI, FOUNDER AND CHAIRMAN OF COMSCORE, INC. What do you do if your System is too larg\ne or complex to collect data on every process? Sometimes it\u2019s not practical to measure the Flows of an en"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ebfe-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 115, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "tire system. If you\u2019re managing a Scalable system, it\u2019s often not possible to test every unit or find every err\nor. How can you identify potential problems quickly when your system is cranking out millions of units or c"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ec12-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 116, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ompleting millions of transactions? Sampling is the process of taking at random a small percentage of the \ntotal output, then using it as a proxy for the entire system. If you\u2019ve ever had your blood taken at the docto\nr\u2019s office, you\u2019ll have a good idea of what Sampling entails. The doctor or nurse draws a small amount of b\nlood, which is then sent to a laboratory for analysis. If testing reveals anomalies in the sample, it\u2019s likely th"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ec26-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 116, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "at the same issue is present in the bloodstream in general. Sampling can help you identify systemic errors\n quickly without testing all of the output of the system, which can be time-consuming and expensive. If you\n\u2019re manufacturing mobile phones, you don\u2019t have to test every single phone that comes off the line. If you t\nest one in twenty phones, you can still identify errors quickly enough to fix the system if something goes w"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ec3a-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 116, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "rong. Depending on how quickly and accurately you need to spot errors, you can increase or decrease th\ne Sampling rate. Random \u201cspot checks\u201d are also a form of Sampling. Many retail stores employ \u201csecret sh\noppers\u201d to periodically test customer service or the skills of their sales staff. These shoppers are hired to e\nxpress interest in specific items, ask certain questions, make a return, or generally be annoying. Since the"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ec4e-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 116, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "staff doesn\u2019t know which customers are real and which ones are not, it\u2019s an effective way for the manage\nment of a store to test their staff without scrutinizing them every second of every day. Sampling is prone t\no bias if the sample is not truly random or uniform. For example, measuring the average household incom\ne in the United States by surveying property owners in Manhattan will skew the data considerably higher t"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ec62-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 116, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "han if you survey property owners in West Virginia. For best results, use the largest random sample you p\nossibly can. If you need to test for quality, Sampling can help you collect good data without incurring enor\nmous costs, provided you stay on the lookout for potential bias that can skew the data. SHARE THIS CO\nNCEPT: http://book.personalmba.com/sampling/ Confidence Interval Everyone generalizes from one exa"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ec76-ad44-11ee-97b3-be9cc6a8b6ef
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 116, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "mple. At least, I do. \u2014STEVEN BRUST, SCIENCE FICTION AUTHOR Suppose you purchase a trick coin\n from a magician\u2019s shop, and you want to be sure the coin is actually biased to land on heads most of the \ntime. How can you be sure you didn\u2019t buy a dud? You start flipping the coin, of course. Let\u2019s assume that i\nn the first five flips, you get two heads and three tails. Should you ask for a refund? A Confidence Interval"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ec8a-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 116, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "is the probability a particular analysis is correct. It\u2019s probably worthwhile to make sure your results are acc\nurate before jeopardizing the magician\u2019s good name. The more samples you take, the higher the Confiden\nce Interval of your Measurement. Each coin flip makes your sample size larger. The larger your sample, t\nhe more confidence you can have in the accuracy of your Measurements. Since you only flipped the coin f"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ec9e-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 116, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ive times, you can\u2019t be sure it\u2019s a dud\u2014 your sample size is very small. If you flip the coin one thousand ti\nmes and it comes up tails two thirds of the time, you can be relatively sure that the coin is biased, but not i\nn the way you expected. Since a nonloaded coin should come up heads half the time, your large sample s\nize makes it very likely the magician gave you a tails-loaded coin by mistake. The math behind how to cal"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3eca8-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 116, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "culate Confidence Intervals is beyond the scope of this book, but it\u2019s relatively easy once you get the hang\n of it, particularly if you use a spreadsheet or database for your analysis. If you need to calculate Confiden\nce Intervals, I recommend picking up Principles of Statistics by M. G. Bulmer for an in-depth primer. Bewa\nre of misleading Measurements based on small sample sizes. Whenever you\u2019re presented with an averag"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ecc6-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 116, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "e or a percentage based on data you\u2019re not familiar with, it always pays to investigate the size of the samp\nle and how it was collected. Sample sizes that are too small can significantly influence the final results. W\nhen it comes to analytical confidence, more data is always better\u2014collect the largest samples you can. S\nHARE THIS CONCEPT: http://book.personalmba.com/confidenceinterval/ Ratio He who refuses to do arit"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ecda-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 116, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "hmetic is doomed to talk nonsense. \u2014JOHN MCCARTHY, COMPUTER AND COGNITIVE SCIENTIST W\nHO COINED THE TERM \u201cARTIFICIAL INTELLIGENCE\u201d A Ratio is a method of comparing two Measurem\nents against each other. By dividing your results by your input, you can measure all sorts of useful relation\nships between different parts of your System. For example, assume that for every 30 customers who ente\nr your store, 10 of them make a purchase. Your \u201cclosing Ratio\u201d would be 10 divided by 30: 1/3. Let\u2019s say y"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ece4-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 116, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ou train your sales staff in techniques that result in 15 paying customers out of 30 who enter the store. Yo\nur new closing Ratio is 15 divided by 30: 1/2. Percentages are simply Ratios with a base of 100. Your first \nclosing Ratio, converted into a percentage, is 33 percent. Your second would be 50 percent. Think of a M\neasurement like Return on Investment (ROI): you\u2019re simply dividing the amount of money you collect by th"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ecf8-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 116, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "e amount of money you spent, then subtracting 1.00. The result, when expressed in terms of a percentag\ne, indicates your return. For example, if you spend $2 million and bring in $4 million, your return would be \n100 percent: $4 million (earned) / $2 million (spent) = 2.00 2.00 - 1.00 = 1.00 = 100% return on investmen\nt HERE ARE SOME USEFUL RATIOS TO TRACK: \u2014Return on Assets: For every $1 you invest in equip"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ed0c-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 116, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ment, how much revenue do you collect? \u2014Return on Capital: For every $1 you borrow or take on in inve\nstment, how much revenue do you collect? \u2014Return on Promotion: For every $1 you spend in advertising"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ed20-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 117, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": ", how much revenue do you collect? \u2014Profit per Employee: For every person you employ, how much profi\nt does your business generate? \u2014Closing Ratio: For every prospect you serve, how many purchase? \u2014R\neturns/Complaints Ratio: For every sale you make, how many choose to return or complain? Tracking Rat\nios over time can provide a directional indication of how a system is changing. If your closing Ratio or Ret"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ed34-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 117, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "urn on Investment keeps going up, that\u2019s a very good thing. If it\u2019s going down over time, it would pay to inv\nestigate to find out why. Be creative: study your business, then construct Ratios that highlight the most im\nportant parts of your system. SHARE THIS CONCEPT: http://book.personalmba.com/ratio/ Mean, Median\n , Mode, and Midrange It ain\u2019t what you don\u2019t know that hurts you. It\u2019s what you know that ain\u2019t so. \u2014WILL"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ed48-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 117, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "ROGERS, AMERICAN COWBOY AND COMEDIAN The average household net worth of a person who r\neads the Wall Street Journal is $1.7 million. Seems that WSJ readers are extremely well off, right? Yes, b\nut less than you might think. Bill Gates and Warren Buffett read the Wall Street Journal, and their wealth i\ns measured in the billions\u2014 significantly more than even the top 0.01 percent of business professionals. S"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ed5c-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 117, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "imply by existing, high-net-worth executives like Gates and Buffett skew the average much higher than it \nwould be otherwise. If you\u2019re relying on the average to tell you how much the typical Wall Street Journal r\neader is worth, you\u2019re making a mistake. A Mean (or average) is calculated by adding the quantities of all \ndata points, then dividing by the total number of data points available. Averages are simple to calculate bu"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ed70-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 117, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "t are prone to Gates and Buffett Syndrome: the presence of outliers that skew the average too high or low\n to be representative. (Exclude the outliers, however, and the average becomes more accurate.) A Media\nn is calculated by sorting the values in order of high to low, then finding the quantity of the data point in th\ne middle of the range. Medians are actually a specific form of analysis called a percentile: the median is th"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ed84-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 117, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "e value that expresses the fiftieth percentile. By definition, 50 percent of the values in the set will be below\n the Median. Calculating the Median and comparing it to the Mean can tell you if the average is being influ\nenced by a few heavy hitters. A Mode is the value that occurs most frequently in a set of data. Modes are \nuseful for finding clusters of data\u2014a set can have multiple modes, which can alert you to potentially intere"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ed98-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 117, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "sting Interdependencies in the System that produced that data. A Midrange is the value halfway between t\nhe highest and lowest data points in a set of values. To calculate the Midrange, add the highest and lowes\nt values, then divide by two. Midranges are best used for quick estimates\u2014 they\u2019re fast, and you only nee\nd to know two data points, but they can be easily skewed by outliers that are abnormally high or low, like"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3eda2-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
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{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 117, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "Bill Gates\u2019s bank balance. Means, Medians, Modes, and Midranges are useful analytical tools that can ind\nicate typical results\u2014provided you\u2019re careful enough to use the right tool for the job. SHARE THIS CONC\nEPT: http://book.personalmba.com/mean-medianmode-midrange/ Correlation and Causation Correlation i\nsn\u2019t causation, but it sure is a hint. \u2014EDWARD TUFTE, STATISTICIAN, INFORMATION DESIGN EXPE\nRT, AND PROFESSOR AT YALE UNIVERSITY Imagine a billiards table: if you know the exact position of"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3edb6-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 117, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "every ball on the table and the details of the forces applied to the cue ball (impact vector, impact force, lo\ncation of impact, table friction, and air resistance), you can calculate exactly how the cue ball will travel an\nd how it will affect other balls it hits along the way. Professional billiards players are skilled at Mentally Si\nmulating these relationships so well that they can rapidly clear entire tables. That\u2019s Causation: a complete"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3edd4-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 117, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "chain of cause and effect. Since it\u2019s possible to calculate a complete chain of causality, you can say that \nstriking the cue ball caused a ball to fall into the corner pocket. If you hit the cue again in exactly the same\n way in exactly the same situation, you\u2019ll get the same result every single time. Here\u2019s another thought ex\nperiment, using hypothetical data: people who suffer heart attacks eat, on average, 57 bacon double chee"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ede8-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 117, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "seburgers every year. Does eating bacon double cheeseburgers cause heart attacks? Not necessarily. Pe\nople who suffer heart attacks typically take 365 showers a year and blink their eyes 5.6 million times a yea\nr. Do taking showers and blinking your eyes cause heart attacks as well? Correlation is not Causation. Ev\nen if you notice that one measurement is highly associated with another, that does not prove that one thin"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3edfc-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 117, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "g caused the other. Imagine you own a pizza parlor, and you create a thirty-second advertisement to air o\nn local television. Shortly after the commercial goes live, you notice a 30 percent increase in sales. Did th\ne advertisement cause the increase? Not necessarily\u2014the increase could be due to any number of factor\ns. Maybe a convention was held in town that day, so there were more visitors in town than usual and they"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ee10-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 117, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "needed a quick place to eat. Maybe school let out and families went out to eat to celebrate. Maybe you off\nered a special two-pizzas-for-the-price-of-one promotion at the same time, and that\u2019s what actually brough\nt more people in the door. So many things happened at the same time, it\u2019s hard to be certain. In fact, the c\nommercial may have actually caused a decline in sales\u2014maybe people found it unappealing or offensive,"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ee24-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 117, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "but another factor caused such a huge increase in sales that it overshadowed the decline. Causation is al\nways more difficult to prove than Correlation. When analyzing complex Systems with many variables and I"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ee2e-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 118, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "nterdependencies, it\u2019s often extremely difficult to find true causality. The more changes that happen in a s\nystem over a period of time, the higher the likelihood that more than one change had an impact on the res\nult you\u2019re trying to analyze. Adjusting for known variables can help you isolate the potential causes of a ch\nange in your system. For example, if you know that families go out to celebrate the end of school or that a"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ee42-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 118, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "n annual convention is coming up, you can adjust for that seasonality by using historical data. The more y\nou can isolate the change you made in the system from other factors, the more confidence you can have t\nhat the change you made intentionally actually caused the results you see. SHARE THIS CONCEPT: http\n://book.personalmba.com/correlationcausation/ Norms Those who cannot remember the past are condem\nned to repeat it. \u2014GEORGE SANTAYANA, PHILOSOPHER, ESSAYIST, AND APHORIST If you want to"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ee56-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 118, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "compare the effectiveness of something in the present, it\u2019s often useful to learn from the past. Norms are \nmeasures that use historical data as a tool to provide Context for current Measurements. For example, by \nlooking at past data you may discover trends in your sales data directly related to the date the sale was m\nade, which is called seasonality. Seasonality is a good example of why Norms are often useful. If you\u2019re in"}


created_at: 2024-01-07 10:05:41
topic: persistent://default/default/46953148-6970-44f8-adec-ceb4242926f3
id: 44f3ee6a-ad44-11ee-97b3-be9cc6a8b6ef
encoding: FLOAT32
metadata:
{"source": "source_documents/The Personal MBA.pdf", "file_path": "source_documents/The Personal MBA.pdf", "page": 118, "total_pages": 127, "format": "PDF 2.0", "title": "", "author": "", "subject": "", "keywords": "", "creator": "", "producer": "", "creationDate": "D:20231231061515Z", "modDate": "D:20231231061515Z", "trapped": "", "chroma:document": "the business of selling Christmas ornaments, comparing sales during Q4 (the last quarter of the year\u2014 O\nctober through December) to Q3 sales (August through September) probably isn\u2019t useful\u2014no one purcha\nses Christmas ornaments in August. Far better to compare this year\u2019s Q4 sales with last year\u2019s Q4 sales t\no see if you performed better than last year\u2019s comparable period. When Measurement practices Change,"}


