You're already in that room.
`; } return buf; }, checker(input) { const room = Rooms.search(input); if (!room) { return [ `That room was not found.`, `Enter either the room name or a room alias.` ]; } if (room.settings.isPrivate) { return ["You may only request help for public rooms."]; } return true; } }, inappokemon: { title: "Please provide replays of the battle with inappropriate Pokemon nicknames", disclaimer: "If the nickname is offensive in a non-english language, or if it's not obvious, please be sure to explain.", checker(input) { if (BATTLES_REGEX.test(input) || REPLAY_REGEX.test(input)) return true; return ["Please provide at least one valid battle or replay URL."]; }, async getReviewDisplay(ticket, staff, conn) { let buf = ``; const [text, context] = ticket.text; let links = getBattleLinks(text); if (context) links.push(...getBattleLinks(context)); const proof = links.join(", "); const opp = getReportedUser(ticket) || (await listOpponentsFrom(ticket))[0]; buf += HelpTicket.displayPunishmentList( ticket.userid, proof, ticket, `Punish ${ticket.userid} (reporter)`, `Battle links given:
`; links = links.filter((url, i) => links.indexOf(url) === i); buf += links.map((uri) => Chat.formatText(`<<${uri}>>`)).join(", "); buf += `
${this.tr`Please to request help.`}
${this.tr`What's going on?`}
`; if (isStaff) { buf += ``; } else { buf += ``; } if (!isLast) break; buf += ``; buf += ``; buf += ``; break; case "report": buf += `${this.tr`What do you want to report someone for?`}
`; if (!isLast) break; buf += ``; buf += ``; buf += ``; buf += ``; buf += ``; break; case "pmharassment": buf += `${this.tr`If someone is harassing you in private messages (PMs), click the button below and a global staff member will take a look. If you are being harassed in a chatroom, please ask a room staff member to handle it.`}`;
if (!this.pageid.includes("confirm")) {
buf += ` If it's a minor issue, consider using /ignore [username] instead.`;
}
buf += `
${this.tr`If someone is harassing you in a battle, click the button below and a global staff member will take a look. If you are being harassed in a chatroom, please ask a room staff member to handle it.`}`;
if (!this.pageid.includes("confirm")) {
buf += ` If it's a minor issue, consider using /ignore [username] instead.`;
}
buf += `
${this.tr`Please save a replay of the battle if it has ended, or provide a link to the battle if it is still ongoing.`}
`; if (!isLast) break; buf += ``; break; case "inapname": buf += `${this.tr`If a user has an inappropriate name, click the button below and a global staff member will take a look.`}
`; if (!isLast) break; buf += ``; break; case "inappokemon": buf += `${this.tr`If a user has inappropriate Pokemon nicknames, click the button below and a global staff member will take a look.`}
`; buf += `${this.tr`Please save a replay of the battle if it has ended, or provide a link to the battle if it is still ongoing.`}
`; if (!isLast) break; buf += ``; break; case "cheating": buf += `Your opponent cannot control how lucky or unlucky you are, what moves you choose, or the mechanics of the battle. You may just be misunderstanding what happened in your battle!
`; buf += `There are many more situations like this where the opponent was not cheating or hacking. If you're confused about what happened, upload your battle replay and share it with the Help room. They can help you understand what happened!
`; buf += ``; break; case "appeal": if (!isLast) break; if (user.locked || isStaff) { const hostfiltered = user.locked === "#hostfilter" || user.latestHostType === "proxy" && user.locked !== user.id; if (!hostfiltered) { buf += `I want to appeal my lock.
`; const namelocked = user.named && user.id.startsWith("guest"); if (user.locked === user.id || namelocked || isStaff) { if (user.permalocked || isStaff) { buf += ``; } if (!user.permalocked || isStaff) { buf += ``; } } for (const type2 of ["timeleft", "reason", "startedit"]) { buf += ``; } } buf += `I'm locked under a name or IP I don't recognize.
`; if (hostfiltered) { buf += ``; } if (!hostfiltered || isStaff) { for (const type2 of ["public", "homeip", "mobileip", "device"]) { buf += ``; } if (user.locked !== "#hostfilter" && user.latestHostType !== "proxy" && user.locked !== user.id || isStaff) { buf += ``; } } } buf += `I am punished but do not fall under any of the above.
`; if (user.semilocked || isStaff) { buf += ``; } buf += ``; buf += ``; break; case "permalock": buf += `${this.tr`Permalocks are usually for repeated incidents of poor behavior over an extended period of time, and rarely for a single severe infraction. Please keep this in mind when appealing a permalock.`}
`; buf += `${this.tr`Please visit the Discipline Appeals page to appeal your permalock.`}
`; break; case "lock": buf += `${this.tr`If you want to appeal your lock or namelock, click the button below and a global staff member will be with you shortly.`}
`; buf += `You will have to explain in detail why your punishment is unjustified and why we would want to unlock you. Insufficient explanations such as "lol this is bs unlock me" will not be considered.
`; if (!isLast) break; buf += ``; break; case "ip": buf += `${this.tr`If you are locked or namelocked under a name you don't recognize, click the button below to call a global staff member so we can check.`}
`; if (!isLast) break; buf += ``; break; case "homeip": buf += `If you are using your home's wifi network, it means that the person you are being mistaken for did as well (maybe a family member?).
`; buf += `In any case, we have no ability to make the difference - for all we know, you are the same user. Please wait out the lock.
`; break; case "device": buf += `Sorry, but you are considered responsible for whoever has access to your computer.
`; buf += `We have no way to make the difference between two people using the exact same computer. Please wait out the lock.
`; break; case "mobileip": buf += `If you are not the user who was punished, the lock should expire on its own within a few hours.
`; buf += `If you are in a hurry to communicate with another user, you can click on the following button to open a ticket.
`; buf += `A staff member will look at your case as soon as possible.
`; if (!isLast) break; buf += ``; break; case "public": if (user.ips.some((ip) => Punishments.sharedIpBlacklist.has(ip))) { buf += "The public place you are in has had frequent misbehavior. As such, we can not unlock it, to prevent the bad users on it from abusing this. We apologize for the inconvenience.
"; break; } else { buf += `If you have been locked at school or in a library, please write down its name, city and country in the form below so we can verify your claim. This information is strictly confidential, and global staff will only use it to deal with your appeal.
`; buf += `If you have been locked using the wifi of another type of facility, please write down which kind it is in the form.
`; buf += ``; } break; case "timeleft": const expiry = Punishments.checkLockExpiration(user.id); if (typeof expiry !== "string") { buf += `You aren't locked.
`; } else { buf += `Your lock ${expiry.trim().replace("(", "").replace(")", "") || "expires soon"}.`; } break; case "reason": const punishments = Punishments.search(user.id).map((p) => p[2]).filter((t) => ["LOCK", "NAMELOCK"].includes(t.type)); if (!punishments.some((p) => p.reason)) { buf += `No reasons were found on your lock.
`; break; } for (const [idx, punishment] of punishments.entries()) { if (punishments.indexOf(punishment) !== idx) { continue; } else if (punishment.reason) { buf += import_lib.Utils.html`Your ${punishment.type} was for: ${punishment.reason}.
`; } } break; case "startedit": buf += `If you have been locked, it is because your behavior on its own has broken PS rules - whether someone else "started" it does not excuse it.
`; buf += `If someone broke the rules during the interaction with led to your lock, they should have been punished as well when we addressed the report concerning you.
`; break; case "hostfilter": buf += `${this.tr`We automatically lock proxies and VPNs to prevent evasion of punishments and other attacks on our server. To get unlocked, you need to disable your proxy or VPN.`}
`; buf += `${this.tr`If you must use a proxy / VPN to access Pokemon Showdown (e.g. your school blocks the site normally), you will only be able to battle, not chat. When you go home, you will be unlocked and able to freely chat again.`}
`; buf += `For more detailed information, view the proxy help guide.
`; buf += `${this.tr`If you are certain that you are not currently using a proxy / VPN, please continue and open a ticket. Please explain in detail how you are connecting to Pokemon Showdown.`}
`; buf += ``; break; case "semilock": buf += `${this.tr`Do you have an autoconfirmed account? An account is autoconfirmed when it has won at least one rated battle and has been registered for one week or longer.`}
`; if (!isLast) break; buf += ``; break; case "hasautoconfirmed": buf += `
${this.tr`Login to your autoconfirmed account by using the /nick command in any chatroom, and the semilock will automatically be removed. Afterwards, you can use the /nick command to switch back to your current username without being semilocked again.`}
${this.tr`If the semilock does not go away, you can try asking a global staff member for help.`}
`; break; case "lacksautoconfirmed": buf += `${this.tr`If you don't have an autoconfirmed account, you will need to contact a global staff member to appeal your semilock.`}
`; break; case "appealother": buf += `${this.tr`Please PM the staff member who punished you. If you don't know who punished you, ask another room staff member; they will redirect you to the correct user. If you are banned or blacklisted from the room, use /roomauth [name of room] to get a list of room staff members. Bold names are online.`}
${this.tr`Do not PM staff if you are locked (signified by the symbol ‽ in front of your username). Locks are a different type of punishment; to appeal a lock, make a help ticket by clicking the Back button and then selecting the most relevant option.`}
${this.tr`Maybe one of these options will be helpful?`}
`; if (!isLast) break; buf += ``; if (user.trusted || isStaff) buf += ``; buf += ``; break; case "password": buf += `If you need your Pok\xE9mon Showdown password reset, you can fill out a Password Reset Form.
`; buf += `You will need to make a Smogon account to be able to fill out a form.`; break; case "roomhelp": buf += `
${this.tr`If you are a room driver or up in a public room, and you need help watching the chat, one or more global staff members would be happy to assist you!`}
`; buf += ``; break; case "other": buf += `${this.tr`If your issue is not handled above, click the button below to talk to a global staff member. Please be ready to explain the situation.`}
`; if (!isLast) break; buf += ``; break; default: if (!page.startsWith("confirm") || !ticketTitles[page.slice(7)]) { buf += `${this.tr`Malformed help request.`}
`; buf += ``; break; } const type = this.tr(ticketTitles[page.slice(7)]); const submitMeta = import_lib.Utils.splitFirst(meta, "-", 2).join("|"); const textTicket = textTickets[page.slice(7)]; if (textTicket) { buf += `${this.tr(textTicket.title)}
`; if (textTicket.disclaimer) { buf += `${this.tr(textTicket.disclaimer)}
`; } buf += ``; } else { buf += `${this.tr`Are you sure you want to submit a ticket for ${type}?`}
`; buf += ``; } if (textTicket || page.includes("confirmpmharassment")) { buf += ``;
buf += `Global staff might take more than a few minutes to handle your report. `;
buf += `If you are being disturbed by another user, we advise you to type /ignore [username] in a chatroom to ignore their messages.`;
}
break;
}
}
buf += "