Update app.py

app.py

@@ -1,5 +1,4 @@
 import gradio as gr
-import random
 import time
 
 # Business information - customize this for your business
@@ -34,7 +33,7 @@ def get_business_response(intent):
         "contact": f"You can reach us at {BUSINESS_INFO['phone']} or email {BUSINESS_INFO['email']}.",
         "products": f"We offer a wide range of {BUSINESS_INFO['products']}. What specifically are you interested in?",
         "returns": f"Our return policy: {BUSINESS_INFO['return_policy']}.",
-        "shipping": f"Shipping info: {BUSINESS_INFO['shipping']}. We offer free shipping on orders over $50!",
+        "shipping": f"Yes! We offer {BUSINESS_INFO['shipping'].lower()}",
         "greeting": "Hello! Welcome to TechGadget Store. How can I help you today?",
         "thanks": "You're welcome! Is there anything else I can help you with?",
         "goodbye": "Thank you for contacting TechGadget Store. Have a great day!",
@@ -66,46 +65,46 @@ def chat_with_bot(message, chat_history):
     user_message = message.lower()
     bot_response = ""
 
-    # Check for greetings
-    if any(word in user_message for word in ["hi", "hello", "hey", "greetings"]):
-        bot_response = get_business_response("greeting")
-    
-    # Check for thanks
-    elif any(word in user_message for word in ["thank", "appreciate", "thanks"]):
-        bot_response = get_business_response("thanks")
-    
-    # Check for goodbye
-    elif any(word in user_message for word in ["bye", "goodbye", "see you"]):
-        bot_response = get_business_response("goodbye")
+    # Check for shipping first (before greetings to avoid "hi" in "shipping" triggering greeting)
+    if any(word in user_message for word in ["ship", "delivery", "deliver", "shipping", "free shipping"]):
+        bot_response = get_business_response("shipping")
     
-    # Check for business hours
-    elif any(word in user_message for word in ["hour", "time", "open", "close"]):
-        bot_response = get_business_response("hours")
+    # Check for returns
+    elif any(word in user_message for word in ["return", "exchange", "refund"]):
+        bot_response = get_business_response("returns")
     
-    # Check for location
-    elif any(word in user_message for word in ["where", "location", "address", "find"]):
-        bot_response = get_business_response("location")
+    # Check for products
+    elif any(word in user_message for word in ["product", "sell", "offer", "item"]):
+        bot_response = get_business_response("products")
     
     # Check for contact info
     elif any(word in user_message for word in ["contact", "phone", "call", "email"]):
         bot_response = get_business_response("contact")
     
-    # Check for products
-    elif any(word in user_message for word in ["product", "sell", "offer", "item"]):
-        bot_response = get_business_response("products")
-    
-    # Check for returns
-    elif any(word in user_message for word in ["return", "exchange", "refund"]):
-        bot_response = get_business_response("returns")
+    # Check for location
+    elif any(word in user_message for word in ["where", "location", "address", "find"]):
+        bot_response = get_business_response("location")
     
-    # Check for shipping
-    elif any(word in user_message for word in ["ship", "delivery", "deliver", "shipping", "free shipping"]):
-        bot_response = get_business_response("shipping")
+    # Check for business hours
+    elif any(word in user_message for word in ["hour", "time", "open", "close"]):
+        bot_response = get_business_response("hours")
     
     # Check for help or capabilities
     elif any(word in user_message for word in ["help", "what can you do", "how can you help", "capabilities", "what do you know"]):
         bot_response = get_business_response("capabilities")
     
+    # Check for thanks
+    elif any(word in user_message for word in ["thank", "appreciate", "thanks"]):
+        bot_response = get_business_response("thanks")
+    
+    # Check for goodbye
+    elif any(word in user_message for word in ["bye", "goodbye", "see you"]):
+        bot_response = get_business_response("goodbye")
+    
+    # Check for greetings (moved to end to avoid conflicts)
+    elif any(word in user_message for word in ["hi", "hello", "hey", "greetings"]):
+        bot_response = get_business_response("greeting")
+    
     # Handle product inquiries
     elif any(word in user_message for word in ["smartphone", "phone"]):
         if "pro" in user_message or "premium" in user_message:
@@ -128,7 +127,7 @@ def chat_with_bot(message, chat_history):
         bot_response = "I'm here to help with information about our products, store hours, location, and policies. How can I assist you today?"
 
     # Add a small delay to make it feel more natural
-    time.sleep(0.5)
+    time.sleep(0.3)
     
     # Append to chat history using the new Messages format
     chat_history.append({"role": "user", "content": message})
@@ -171,17 +170,6 @@ h1 {
     margin: auto;
     padding: 20px;
 }
-.example-btn {
-    margin: 5px;
-    padding: 8px 12px;
-    border-radius: 5px;
-    background-color: #f0f0f0;
-    border: 1px solid #ddd;
-    cursor: pointer;
-}
-.example-btn:hover {
-    background-color: #e0e0e0;
-}
 """
 
 # Create the Gradio interface
@@ -215,11 +203,11 @@ with gr.Blocks(css=custom_css, title="TechGadget Store Support") as demo:
                 # Create example buttons with correct parameters
                 examples = gr.Examples(
                     examples=[
+                        ["Do you offer free shipping?"],
                         ["What are your store hours?"],
                         ["Where are you located?"],
                         ["What smartphones do you sell?"],
                         ["What is your return policy?"],
-                        ["Do you offer free shipping?"],
                         ["What can you help with?"],
                         ["Tell me about your laptops"]
                     ],