
Did Sabre build them with the spoofer or was that a modification that was popular back in the day? i.e. can I remove/replace it, or keep it as is? Haven't tried to do anything with it yet, so not sure how it fishes with my trolling of yt (mostly). Obviously 6/0 is a bit dated for yt trolling and the rod appears stiff for that application. I mostly do local bottom fishing, so, again, a bit stiff.
Good old chocolate sabres! Great ride you have there.  And your SB80 with the spoofer reel seat. Slap a 114 4/0 on there and your good.
4/0 does seem like a good fit! I had a TLD-15 on the 197 and it felt nice, and could have gone a bit bigger to push it more. That day with the fish being caught, the -15 was perfect! Just as with your set up which is very sweet, oldies look so nice particularly as close to mint as we can get them, that's why I'm gonna have the 197 redone.
They came from the factory that way. You see them mostly on the IGFA 80lb class rods but they also came on some of the IGFA 50lb class rods. You could change it over to a regular reelseat by using an Aftco Unibutt or a Varmac RS reelseat but they are kind of collectable and it is worth more in the original condition. The paint flaking off is pretty common. You can sand things smooth and repaint it and it should almost new when you are done.
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At Teamwork.com, going the extra mile for our customers is included in our company values and we pride ourselves on our top-notch customer support. Our average response time is 12 minutes during business hours, and this high level of support impresses many of our customers.
The results we’ve seen from our customer-centric approach has shown us that having a customer support team that’s dedicated to excellence isn’t just a way to retain our current customers—it’s a way to acquire them too.
That’s why we’re sharing these three easy-to-implement ways you can use customer support as a growth mechanism.
Y Combinator’s slogan is a clear component of business success: Make Something People Want.
But anyone who has built a company from the ground up knows that this is easier said than done. Your great idea might be something people like but don’t really need, or a competitor could swoop in with a product that outperforms your own.
Excellent customer support not only focuses on solving individual customers’ problems as quickly as possible, but it also pays close attention to suggestions for possible improvements to your product. Tracking new feature requests is one of the easiest ways to discover what your customers want.
The requests your team gets clearly indicate what your customers need most urgently so you can create a solution and attract even more customers like them. At Teamwork.com, a lot of feature requests come in through our support team. As you try to take care of each customer immediately, it can be difficult to parse through what’s an urgent need and what’s an individual use case, which is why you need a system for tracking and prioritizing each one.
Log all feature requests. Even though you can’t build every edge case your customers ask for, it’s good to have a record—a feature you never thought you’d need could turn into your company’s new niche.
The integration between Teamwork Projects and Teamwork Desk makes it easier to track every feature request that comes your way by making it possible for you to create tasks from your feature request tickets.
You can then make a column for “Initial Requests” on your Board View in Teamwork Projects, and add a card for each feature.
Track feature requests in Teamwork Projects.
Add to your roadmap. Once your developers determine that a highly-requested feature is feasible and they set a timeline for its release, add it to your product roadmap. We publish our roadmap to show our customers, current and future, what they can expect from us—and let them know that their feedback matters.
Chances are, the features your existing customers want are some of the same ones that would make your product more appealing to new customers too. Your current customers are telling you exactly what your potential customers want—you just have to listen.
Customer support should have a “wow” factor. Analysis shows that 58% of consumers are more likely to tell others about their customer service experiences than they were five years ago, which means that the best customer support gives your customers something to talk about.
Entrepreneur, author, and vocal fan of Morton’s Steakhouse Peter Shankman tweeted jokingly to Morton’s that they should deliver a steak to him when his plane landed. Sure enough, they were there waiting with a steak when he got off the plane.
An example of great customer service from Morton’s steakhouse.
At your company, there will be big, “airport-steak-delivery” moments where you can create amazing customer support stories, but going the extra mile for your customers on an everyday basis creates an impressive narrative around your brand too.
 Peter Shankman didn’t just eat the steak—he tweeted about it.
Include a referral CTA in support agents’ email signatures. Add “Want 25% off your next bill? Refer a friend here,” with a referral link to each support team agent’s email signature to remind customers to recommend your company. It’s not intrusive to customers whose problems you haven’t solved yet because it’s not a direct “ask,” but it makes it easier for the customers who want to refer you to do so.
Add social share buttons to your support reps’ email signatures. Adding a social share button to your emails decreases the amount of clicks it takes to share a success story and reminds customers that they can share. It’s easy to add an HTML code to your email signature so that when your customers have something positive to say about your brand, they’ll be able to dash off a tweet in seconds.
Using AddThis, you can generate HTML codes in seconds to add to your customer support reps’ email signatures.
Making it easy for customers to share their success stories turns your excellent customer service performance into a referral marketing strategy.
It’s clear that social media has become an essential support channel. Data shows that 67% of customers use social media for customer support—and 33% even prefer it.
Use that point of customer contact to its fullest advantage. Personal and quick responses to each customer’s tweets or Facebook comments will help increase positive brand mentions—and they put your business on the radar of your customers’ friends and professional network.
Once you have established a rock-solid support strategy for social media, you can share the results with all of your customers, even if they’re not on social media. Your brand needs to have a personality and a voice in order for potential customers to trust you, so build trust