ers. Harris should really go after those who create PACs and DON'T disclose who is funding them...I'm sure there are a few of those out there.
Rex Sinquefield made a mockery of the campaign finance laws. What a sad state of affairs that someone can set up a 100 committees with the same treasurer. The people decided overwhelmingly for limits. If we have we should enforce them. Harris has a great bill.
Hey tony,
Too bad that the people who put the "people's ballot language" together did so in such a way as to be in violation of the US Constitution. There is no law on the books put there by the people of Missouri.
Harris has a bill that attempts to bring him much needed attention. He is going nowhere fast. Donnelly is kicking his posterier and Koster can't even see him in his rear view mirror anymore.
Typical Harris proposal. Lot's of smoke and mirrors intended to create a false perception. He is good at that and should be elected as AG if you want a smoke and mirror AG to replace the current one.<filename>views/ngXosViews/contentProvider/README.md
# Content Provider Dashboard

To enable the needed backend for this dashboard:

- Enter `xos` with `make enter-xos` (from `xos/configuration/frontend` folder)
- `cd /opt/xos/tosca`
- `python./run.py <EMAIL> samples/cdn.yaml`

And it will enable the `xoslib/hpcapi` endpointEffective Customer Service Training
By Linda Pophal.
[hidepost.
1) Start with the end in mind. What do you want to accomplish with your customer service training efforts? Your answer will be unique to your business, the product or service you provide and the type of customer you serve. For example, if you run a dry cleaning business, your expectation may be that customers are greeted promptly when they come into your store, that clothing is cleaned to their specifications and that any problems or issues are resolved according to prescribed policies/practices that have been clearly communicated to customers.
If you run a consulting business your customer service expectations may include lengthy interactions with clients to clearly determine their needs, identified check-points throughout the consulting process, etc. Regardless of the specifics, the point is that you need to have a clear idea of the end results you’re looking for. Then you can use these results to help direct the focus of your customer service training efforts.
2) Define success. Employees need to have clear expectations; they want to succeed, but they need to know what success “looks like” and how you will be judging their efforts. Based on the objectives you identified, quantify as best you can measures of customer service success. Provide these measures to employees as the goals they will be charged with obtaining.
3) Communicate your expectations – be specific. Don’t assume that employees know what you expect in terms of service. Be specific and make sure you “catch them early.” A new employee’s orientation is the time to let them know what your service expectations are.
4) Provide the tools that employees need to serve your customers. Employees need tools, and need to know how to use those tools, to serve customers effectively. For example, if employees don’t have access to e-mail they may be hampered in communicating effectively with their customers. Or, if a graphic designer doesn’t have the latest software and appropriate hardware, he or she may not be able to provide high quality or timely turnaround to clients. A cell phone may be a critical tool for a sales person who is frequently away from his or her desk.
5) Let employees know their limits. Your employees need to know your policies and practices with regard to satisfying customers and responding to complaints. The more flexibility you’re able to offer and the more clearly you communicate these guidelines, the better able employees will be to meet customer needs. Customers benefit, too, when employees are able to resolve situations “on the spot” instead of having to “talk to my manager.”
6) Gather common situations and scenarios to use as examples. Your customer service training should be “real.” Examples gathered from the real life experience if your employees can help to highlight bad/good/better/best examples of working with clients and customers. Involve employees in providing training. Enlist the aid of your most service-successful employees in training and coaching others.
7) Role play common challenging situations to provide employees with an opportunity to “practice” their responses. Then, when a “real situation” occurs they will have a higher comfort level about their ability to respond effectively.
8) Encourage employees to talk to their “worst nightmare” customers. Customers who are most demanding, who complain the loudest or who are hardest to please can be a rich source of information in your customer service improvement efforts. After all, if you can please these “tough customers” you should be able to consistently delight your average customers. Behind the complaints and the demands you’ll often find very valid points and issues that you can use to improve service. Resist the urge to “ignore” the tough customers; consider them your best resource for good information on service improvement.
9) Share failures – celebrate successes. Don’t just focus on successes. Don’t just point out failures. You need a good balance of both failure and success stories to build a strong service culture. Staff can learn from their own failures as well as the failures of others. Treat each failure not as an opportunity to “punish” staff, but as an opportunity to learn. Why did the failure occur? What could be done differently next time to avoid such a failure? What lessons might other staff learn to avoid these issues? Similarly, take time to celebrate your successes and to share these success examples with all employees. Sometimes the best “customer service training” for staff can be a good debriefing of either a positive or negative customer situation. These debriefings can also be good opportunities for role playing.
10) The most effective training? The example you set. Your staff will watch not only how you interact with customers, but what you say about your customers. If your attitude toward customers is disparaging, this sends a very strong, negative, message to employees. Make sure you’re being a strong role model – both in word and deed.
By Linda Pophal
Linda Pophal, M.A., SPHR, PCM, is a communication consultant and business journalist with an extensive background in strategic marketing, corporate communications and employee relations. As a director in the fields of education, energy and healthcare, Pophal has managed all aspects of corporate and marketing communication including employee communication, public relations, advertising, market research and brand management. She has led several strategic planning initiatives in the areas of crisis management and marketing planning. As a National Baldrige examiner, Pophal has been involved in the development of applications and the individual and consensus review and scoring of Baldrige applications for large and small organizations.
[/hidepost]This spot has been added by
10 spots added - 299 photos shared
Want to explore a really unique snorkeling spot? Leave the coral reefs of Wakatobi for a while and sink into the lush forest of Kaledupa Island. There, in the middle of the jungle, you will discover the surreal beauty of Sombano Lake, inhabited by thousands of inquisitive blood-red shrimps.
Sombano Lake, also known by locals as Akku’a Nu-lumu, is located at the northwestern tip of Kaledupa Island, in the heart of the Wakatobi Archipelago. The easiest way to reach the lake is to book a boat tour from Kaledupa different villages or Hoga Island. Once dropped-off on the beach, you’ll get to the lake in a short 10-minutes’ walk. A road, steep and in poor condition, also connects the lake to Sombano Village.
You will enter the water from the lake shore.
The whole lake, which is approximately 500 meters-long for only 10 to 40 meters-wide, can be explored. The average depth in the lake is 3ft/1m, without exceeding 6ft/2m in the deepest areas.
Sombano is a saltwater lake edged by mangroves. It is home to a very specific ecosystem. The seabed is mainly covered with moss and green algae, and in places with some polyps of coral and small sponges. Sombano is the kingdom of red shrimps, which are met by thousands in the lake. Blood-red, they are usually busy feeding in the seaweed meadows. As locals never try to catch the shrimps (the lake is considered as sacred by Kaledupa’s inhabitants), they are extremely tame. Apart from shrimps, the lake is home to few other species, especially small water snails.
Snorkeling this crystal clear lake, surrounded by mangroves, is a unique experience. The contrast between green algae and red shrimp is amazing and will delight underwater photographers.
There are no restaurants or accommodation near the lake.98.1 miles
499.4 miles
561.7 miles
563.9 miles
564.2 miles
588.8 miles
591.8 miles
659.3 milesPines are evergreen trees.
Trees often have very long life spans (some live for more than 3,000 years). Many types of pine trees exist throughout the world, and while most of them have similar life spans, some live significantly longer than others.
More than 100 species of pine