Daily Papers

A major drawback of supervised speech separation (SSep) systems is their reliance on synthetic data, leading to poor real-world generalization. Mixture invariant training (MixIT) was proposed as an unsupervised alternative that uses real recordings, yet struggles with overseparation and adapting to long-form audio. We introduce PixIT, a joint approach that combines permutation invariant training (PIT) for speaker diarization (SD) and MixIT for SSep. With a small extra requirement of needing SD labels, it solves the problem of overseparation and allows stitching local separated sources leveraging existing work on clustering-based neural SD. We measure the quality of the separated sources via applying automatic speech recognition (ASR) systems to them. PixIT boosts the performance of various ASR systems across two meeting corpora both in terms of the speaker-attributed and utterance-based word error rates while not requiring any fine-tuning.

Modern automatic speech recognition (ASR) systems have achieved superhuman Word Error Rate (WER) on many common corpora despite lacking adequate performance on speech in the wild. Beyond that, there is a lack of real-world, accented corpora to properly benchmark academic and commercial models. To ensure this type of speech is represented in ASR benchmarking, we present Earnings-22, a 125 file, 119 hour corpus of English-language earnings calls gathered from global companies. We run a comparison across 4 commercial models showing the variation in performance when taking country of origin into consideration. Looking at hypothesis transcriptions, we explore errors common to all ASR systems tested. By examining Individual Word Error Rate (IWER), we find that key speech features impact model performance more for certain accents than others. Earnings-22 provides a free-to-use benchmark of real-world, accented audio to bridge academic and industrial research.

This paper studies contextual biasing with Large Language Models (LLMs), where during second-pass rescoring additional contextual information is provided to a LLM to boost Automatic Speech Recognition (ASR) performance. We propose to leverage prompts for a LLM without fine tuning during rescoring which incorporate a biasing list and few-shot examples to serve as additional information when calculating the score for the hypothesis. In addition to few-shot prompt learning, we propose multi-task training of the LLM to predict both the entity class and the next token. To improve the efficiency for contextual biasing and to avoid exceeding LLMs' maximum sequence lengths, we propose dynamic prompting, where we select the most likely class using the class tag prediction, and only use entities in this class as contexts for next token prediction. Word Error Rate (WER) evaluation is performed on i) an internal calling, messaging, and dictation dataset, and ii) the SLUE-Voxpopuli dataset. Results indicate that biasing lists and few-shot examples can achieve 17.8% and 9.6% relative improvement compared to first pass ASR, and that multi-task training and dynamic prompting can achieve 20.0% and 11.3% relative WER improvement, respectively.

Automatic Speech Recognition (ASR) systems have achieved remarkable performance on widely used benchmarks such as LibriSpeech and Fleurs. However, these benchmarks do not adequately reflect the complexities of real-world conversational environments, where speech is often unstructured and contains disfluencies such as pauses, interruptions, and diverse accents. In this study, we introduce a multilingual conversational dataset, derived from TalkBank, consisting of unstructured phone conversation between adults. Our results show a significant performance drop across various state-of-the-art ASR models when tested in conversational settings. Furthermore, we observe a correlation between Word Error Rate and the presence of speech disfluencies, highlighting the critical need for more realistic, conversational ASR benchmarks.

This paper introduces a novel Russian speech dataset called Golos, a large corpus suitable for speech research. The dataset mainly consists of recorded audio files manually annotated on the crowd-sourcing platform. The total duration of the audio is about 1240 hours. We have made the corpus freely available to download, along with the acoustic model with CTC loss prepared on this corpus. Additionally, transfer learning was applied to improve the performance of the acoustic model. In order to evaluate the quality of the dataset with the beam-search algorithm, we have built a 3-gram language model on the open Common Crawl dataset. The total word error rate (WER) metrics turned out to be about 3.3% and 11.5%.

Training dialog policies for speech-based virtual assistants requires a plethora of conversational data. The data collection phase is often expensive and time consuming due to human involvement. To address this issue, a common solution is to build user simulators for data generation. For the successful deployment of the trained policies into real world domains, it is vital that the user simulator mimics realistic conditions. In particular, speech-based assistants are heavily affected by automatic speech recognition and language understanding errors, hence the user simulator should be able to simulate similar errors. In this paper, we review the existing error simulation methods that induce errors at audio, phoneme, text, or semantic level; and conduct detailed comparisons between the audio-level and text-level methods. In the process, we improve the existing text-level method by introducing confidence score prediction and out-of-vocabulary word mapping. We also explore the impact of audio-level and text-level methods on learning a simple clarification dialog policy to recover from errors to provide insight on future improvement for both approaches.

While word error rates of automatic speech recognition (ASR) systems have consistently fallen, natural language understanding (NLU) applications built on top of ASR systems still attribute significant numbers of failures to low-quality speech recognition results. Existing assistant systems collect large numbers of these unsuccessful interactions, but these systems usually fail to learn from these interactions, even in an offline fashion. In this work, we introduce CLC: Contrastive Learning for Conversations, a family of methods for contrastive fine-tuning of models in a self-supervised fashion, making use of easily detectable artifacts in unsuccessful conversations with assistants. We demonstrate that our CLC family of approaches can improve the performance of ASR models on OD3, a new public large-scale semi-synthetic meta-dataset of audio task-oriented dialogues, by up to 19.2%. These gains transfer to real-world systems as well, where we show that CLC can help to improve performance by up to 6.7% over baselines. We make OD3 publicly available at https://github.com/amazon-science/amazon-od3 .

The Lip Reading Sentences-3 (LRS3) benchmark has primarily been the focus of intense research in visual speech recognition (VSR) during the last few years. As a result, there is an increased risk of overfitting to its excessively used test set, which is only one hour duration. To alleviate this issue, we build a new VSR test set named WildVSR, by closely following the LRS3 dataset creation processes. We then evaluate and analyse the extent to which the current VSR models generalize to the new test data. We evaluate a broad range of publicly available VSR models and find significant drops in performance on our test set, compared to their corresponding LRS3 results. Our results suggest that the increase in word error rates is caused by the models inability to generalize to slightly harder and in the wild lip sequences than those found in the LRS3 test set. Our new test benchmark is made public in order to enable future research towards more robust VSR models.

Sequence-to-sequence attention-based models on subword units allow simple open-vocabulary end-to-end speech recognition. In this work, we show that such models can achieve competitive results on the Switchboard 300h and LibriSpeech 1000h tasks. In particular, we report the state-of-the-art word error rates (WER) of 3.54% on the dev-clean and 3.82% on the test-clean evaluation subsets of LibriSpeech. We introduce a new pretraining scheme by starting with a high time reduction factor and lowering it during training, which is crucial both for convergence and final performance. In some experiments, we also use an auxiliary CTC loss function to help the convergence. In addition, we train long short-term memory (LSTM) language models on subword units. By shallow fusion, we report up to 27% relative improvements in WER over the attention baseline without a language model.

The performance of Automatic Speech Recognition (ASR) systems has constantly increased in state-of-the-art development. However, performance tends to decrease considerably in more challenging conditions (e.g., background noise, multiple speaker social conversations) and with more atypical speakers (e.g., children, non-native speakers or people with speech disorders), which signifies that general improvements do not necessarily transfer to applications that rely on ASR, e.g., educational software for younger students or language learners. In this study, we focus on the gap in performance between recognition results for native and non-native, read and spontaneous, Swedish utterances transcribed by different ASR services. We compare the recognition results using Word Error Rate and analyze the linguistic factors that may generate the observed transcription errors.

Large language models (LLMs) often produce errors, including factual inaccuracies, biases, and reasoning failures, collectively referred to as "hallucinations". Recent studies have demonstrated that LLMs' internal states encode information regarding the truthfulness of their outputs, and that this information can be utilized to detect errors. In this work, we show that the internal representations of LLMs encode much more information about truthfulness than previously recognized. We first discover that the truthfulness information is concentrated in specific tokens, and leveraging this property significantly enhances error detection performance. Yet, we show that such error detectors fail to generalize across datasets, implying that -- contrary to prior claims -- truthfulness encoding is not universal but rather multifaceted. Next, we show that internal representations can also be used for predicting the types of errors the model is likely to make, facilitating the development of tailored mitigation strategies. Lastly, we reveal a discrepancy between LLMs' internal encoding and external behavior: they may encode the correct answer, yet consistently generate an incorrect one. Taken together, these insights deepen our understanding of LLM errors from the model's internal perspective, which can guide future research on enhancing error analysis and mitigation.

A key initial step in several natural language processing (NLP) tasks involves embedding phrases of text to vectors of real numbers that preserve semantic meaning. To that end, several methods have been recently proposed with impressive results on semantic similarity tasks. However, all of these approaches assume that perfect transcripts are available when generating the embeddings. While this is a reasonable assumption for analysis of written text, it is limiting for analysis of transcribed text. In this paper we investigate the effects of word substitution errors, such as those coming from automatic speech recognition errors (ASR), on several state-of-the-art sentence embedding methods. To do this, we propose a new simulator that allows the experimenter to induce ASR-plausible word substitution errors in a corpus at a desired word error rate. We use this simulator to evaluate the robustness of several sentence embedding methods. Our results show that pre-trained neural sentence encoders are both robust to ASR errors and perform well on textual similarity tasks after errors are introduced. Meanwhile, unweighted averages of word vectors perform well with perfect transcriptions, but their performance degrades rapidly on textual similarity tasks for text with word substitution errors.

Contextual spelling correction models are an alternative to shallow fusion to improve automatic speech recognition (ASR) quality given user vocabulary. To deal with large user vocabularies, most of these models include candidate retrieval mechanisms, usually based on minimum edit distance between fragments of ASR hypothesis and user phrases. However, the edit-distance approach is slow, non-trainable, and may have low recall as it relies only on common letters. We propose: 1) a novel algorithm for candidate retrieval, based on misspelled n-gram mappings, which gives up to 90% recall with just the top 10 candidates on Spoken Wikipedia; 2) a non-autoregressive neural model based on BERT architecture, where the initial transcript and ten candidates are combined into one input. The experiments on Spoken Wikipedia show 21.4% word error rate improvement compared to a baseline ASR system.

With Large Language Models (LLMs) being widely used across various tasks, detecting errors in their responses is increasingly crucial. However, little research has been conducted on error detection of LLM responses. Collecting error annotations on LLM responses is challenging due to the subjective nature of many NLP tasks, and thus previous research focuses on tasks of little practical value (e.g., word sorting) or limited error types (e.g., faithfulness in summarization). This work introduces ReaLMistake, the first error detection benchmark consisting of objective, realistic, and diverse errors made by LLMs. ReaLMistake contains three challenging and meaningful tasks that introduce objectively assessable errors in four categories (reasoning correctness, instruction-following, context-faithfulness, and parameterized knowledge), eliciting naturally observed and diverse errors in responses of GPT-4 and Llama 2 70B annotated by experts. We use ReaLMistake to evaluate error detectors based on 12 LLMs. Our findings show: 1) Top LLMs like GPT-4 and Claude 3 detect errors made by LLMs at very low recall, and all LLM-based error detectors perform much worse than humans. 2) Explanations by LLM-based error detectors lack reliability. 3) LLMs-based error detection is sensitive to small changes in prompts but remains challenging to improve. 4) Popular approaches to improving LLMs, including self-consistency and majority vote, do not improve the error detection performance. Our benchmark and code are provided at https://github.com/psunlpgroup/ReaLMistake.

Recent machine translation (MT) metrics calibrate their effectiveness by correlating with human judgement but without any insights about their behaviour across different error types. Challenge sets are used to probe specific dimensions of metric behaviour but there are very few such datasets and they either focus on a limited number of phenomena or a limited number of language pairs. We introduce ACES, a contrastive challenge set spanning 146 language pairs, aimed at discovering whether metrics can identify 68 translation accuracy errors. These phenomena range from simple alterations at the word/character level to more complex errors based on discourse and real-world knowledge. We conduct a large-scale study by benchmarking ACES on 50 metrics submitted to the WMT 2022 and 2023 metrics shared tasks. We benchmark metric performance, assess their incremental performance over successive campaigns, and measure their sensitivity to a range of linguistic phenomena. We also investigate claims that Large Language Models (LLMs) are effective as MT evaluators by evaluating on ACES. Our results demonstrate that different metric families struggle with different phenomena and that LLM-based methods fail to demonstrate reliable performance. Our analyses indicate that most metrics ignore the source sentence, tend to prefer surface-level overlap and end up incorporating properties of base models which are not always beneficial. We expand ACES to include error span annotations, denoted as SPAN-ACES and we use this dataset to evaluate span-based error metrics showing these metrics also need considerable improvement. Finally, we provide a set of recommendations for building better MT metrics, including focusing on error labels instead of scores, ensembling, designing strategies to explicitly focus on the source sentence, focusing on semantic content and choosing the right base model for representations.

Large Language Models (LLMs) are widely used to evaluate natural language generation tasks as automated metrics. However, the likelihood, a measure of LLM's plausibility for a sentence, can vary due to superficial differences in sentences, such as word order and sentence structure. It is therefore possible that there might be a likelihood bias if LLMs are used for evaluation: they might overrate sentences with higher likelihoods while underrating those with lower likelihoods. In this paper, we investigate the presence and impact of likelihood bias in LLM-based evaluators. We also propose a method to mitigate the likelihood bias. Our method utilizes highly biased instances as few-shot examples for in-context learning. Our experiments in evaluating the data-to-text and grammatical error correction tasks reveal that several LLMs we test display a likelihood bias. Furthermore, our proposed method successfully mitigates this bias, also improving evaluation performance (in terms of correlation of models with human scores) significantly.

The propensity of abstractive summarization models to make factual errors has been studied extensively, including design of metrics to detect factual errors and annotation of errors in current systems' outputs. However, the ever-evolving nature of summarization systems, metrics, and annotated benchmarks makes factuality evaluation a moving target, and drawing clear comparisons among metrics has become increasingly difficult. In this work, we aggregate factuality error annotations from nine existing datasets and stratify them according to the underlying summarization model. We compare performance of state-of-the-art factuality metrics, including recent ChatGPT-based metrics, on this stratified benchmark and show that their performance varies significantly across different types of summarization models. Critically, our analysis shows that much of the recent improvement in the factuality detection space has been on summaries from older (pre-Transformer) models instead of more relevant recent summarization models. We further perform a finer-grained analysis per error-type and find similar performance variance across error types for different factuality metrics. Our results show that no one metric is superior in all settings or for all error types, and we provide recommendations for best practices given these insights.

Evaluating the capabilities of large language models (LLMs) in human-LLM interactions remains challenging due to the inherent complexity and openness of dialogue processes. This paper introduces HammerBench, a novel benchmarking framework designed to assess the function-calling ability of LLMs more effectively in such interactions. We model a wide range of real-world user scenarios on mobile devices, encompassing imperfect instructions, diverse question-answer trajectories, intent/argument shifts, and the use of external individual information through pronouns. To construct the corresponding datasets, we propose a comprehensive pipeline that involves LLM-generated data and multiple rounds of human validation, ensuring high data quality. Additionally, we decompose the conversations into function-calling snapshots, enabling a fine-grained evaluation of each turn. We evaluate several popular LLMs using HammerBench and highlight different performance aspects. Our empirical findings reveal that errors in parameter naming constitute the primary factor behind conversation failures across different data types.

Deep learning techniques have been shown to be efficient in various tasks, especially in the development of speech recognition systems, that is, systems that aim to transcribe an audio sentence in a sequence of written words. Despite the progress in the area, speech recognition can still be considered difficult, especially for languages lacking available data, such as Brazilian Portuguese (BP). In this sense, this work presents the development of an public Automatic Speech Recognition (ASR) system using only open available audio data, from the fine-tuning of the Wav2vec 2.0 XLSR-53 model pre-trained in many languages, over BP data. The final model presents an average word error rate of 12.4% over 7 different datasets (10.5% when applying a language model). According to our knowledge, the obtained error is the lowest among open end-to-end (E2E) ASR models for BP.

Advancements in deep neural networks have allowed automatic speech recognition (ASR) systems to attain human parity on several publicly available clean speech datasets. However, even state-of-the-art ASR systems experience performance degradation when confronted with adverse conditions, as a well-trained acoustic model is sensitive to variations in the speech domain, e.g., background noise. Intuitively, humans address this issue by relying on their linguistic knowledge: the meaning of ambiguous spoken terms is usually inferred from contextual cues thereby reducing the dependency on the auditory system. Inspired by this observation, we introduce the first open-source benchmark to utilize external large language models (LLMs) for ASR error correction, where N-best decoding hypotheses provide informative elements for true transcription prediction. This approach is a paradigm shift from the traditional language model rescoring strategy that can only select one candidate hypothesis as the output transcription. The proposed benchmark contains a novel dataset, HyPoradise (HP), encompassing more than 334,000 pairs of N-best hypotheses and corresponding accurate transcriptions across prevalent speech domains. Given this dataset, we examine three types of error correction techniques based on LLMs with varying amounts of labeled hypotheses-transcription pairs, which gains a significant word error rate (WER) reduction. Experimental evidence demonstrates the proposed technique achieves a breakthrough by surpassing the upper bound of traditional re-ranking based methods. More surprisingly, LLM with reasonable prompt and its generative capability can even correct those tokens that are missing in N-best list. We make our results publicly accessible for reproducible pipelines with released pre-trained models, thus providing a new evaluation paradigm for ASR error correction with LLMs.

Today, most large-scale conversational AI agents (e.g. Alexa, Siri, or Google Assistant) are built using manually annotated data to train the different components of the system. Typically, the accuracy of the ML models in these components are improved by manually transcribing and annotating data. As the scope of these systems increase to cover more scenarios and domains, manual annotation to improve the accuracy of these components becomes prohibitively costly and time consuming. In this paper, we propose a system that leverages user-system interaction feedback signals to automate learning without any manual annotation. Users here tend to modify a previous query in hopes of fixing an error in the previous turn to get the right results. These reformulations, which are often preceded by defective experiences caused by errors in ASR, NLU, ER or the application. In some cases, users may not properly formulate their requests (e.g. providing partial title of a song), but gleaning across a wider pool of users and sessions reveals the underlying recurrent patterns. Our proposed self-learning system automatically detects the errors, generate reformulations and deploys fixes to the runtime system to correct different types of errors occurring in different components of the system. In particular, we propose leveraging an absorbing Markov Chain model as a collaborative filtering mechanism in a novel attempt to mine these patterns. We show that our approach is highly scalable, and able to learn reformulations that reduce Alexa-user errors by pooling anonymized data across millions of customers. The proposed self-learning system achieves a win/loss ratio of 11.8 and effectively reduces the defect rate by more than 30% on utterance level reformulations in our production A/B tests. To the best of our knowledge, this is the first self-learning large-scale conversational AI system in production.

We test and study the variation in speech recognition of fine-tuned versions of the Whisper model on child, elderly and non-native Dutch speech from the JASMIN-CGN corpus. Our primary goal is to evaluate how speakers' age and linguistic background influence Whisper's performance. Whisper achieves varying Word Error Rates (WER) when fine-tuned on subpopulations of specific ages and linguistic backgrounds. Fine-tuned performance is remarkably better than zero-shot performance, achieving a relative reduction in WER of 81% for native children, 72% for non-native children, 67% for non-native adults, and 65% for native elderly people. Our findings underscore the importance of training speech recognition models like Whisper on underrepresented subpopulations such as children, the elderly, and non-native speakers.

Large language models (LLMs) are increasingly relied upon for complex multi-turn conversations across diverse real-world applications. However, existing benchmarks predominantly focus on single-turn evaluations, overlooking the models' capabilities in multi-turn interactions. To address this gap, we introduce MT-Eval, a comprehensive benchmark designed to evaluate multi-turn conversational abilities. By analyzing human-LLM conversations, we categorize interaction patterns into four types: recollection, expansion, refinement, and follow-up. We construct multi-turn queries for each category either by augmenting existing datasets or by creating new examples with GPT-4 to avoid data leakage. To study the factors impacting multi-turn abilities, we create single-turn versions of the 1170 multi-turn queries and compare performance. Our evaluation of 11 well-known LLMs shows that while closed-source models generally surpass open-source ones, certain open-source models exceed GPT-3.5-Turbo in specific tasks. We observe significant performance degradation in multi-turn settings compared to single-turn settings in most models, which is not correlated with the models' fundamental capabilities. Moreover, we identify the distance to relevant content and susceptibility to error propagation as the key factors influencing multi-turn performance. MT-Eval is released publicly to encourage future research towards more robust conversational models.

In this paper, we present several baselines for automatic speech recognition (ASR) models for the two official written languages in Norway: Bokm{\aa}l and Nynorsk. We compare the performance of models of varying sizes and pre-training approaches on multiple Norwegian speech datasets. Additionally, we measure the performance of these models against previous state-of-the-art ASR models, as well as on out-of-domain datasets. We improve the state of the art on the Norwegian Parliamentary Speech Corpus (NPSC) from a word error rate (WER) of 17.10\% to 7.60\%, with models achieving 5.81\% for Bokm{\aa}l and 11.54\% for Nynorsk. We also discuss the challenges and potential solutions for further improving ASR models for Norwegian.

Recent work finds that retrieval-augmented generation with large language models is prone to be influenced by the order of retrieved documents in the context. However, the lack of in-depth analysis limits the use of this phenomenon for prompt engineering in practice. In this study, we posit that likelihoods serve as an effective gauge for language model performance. Through experiments on two question-answering datasets with a variety of state-of-the-art language models, we reveal correlations between answer accuracy and the likelihood of the question at both the corpus level and the instance level. In addition, we find that question likelihood can also indicate the position of the task-relevant information in the context. Based on these findings, we propose two methods that use question likelihood as a gauge for selecting and constructing prompts that lead to better performance. We demonstrate their effectiveness with experiments. In addition, our likelihood-based methods are efficient, as they only need to compute the likelihood of the input, requiring much fewer language model passes than heuristic prompt engineering methods that require generating responses. Our analysis deepens our understanding of how input prompts affect model performance and provides a promising direction for efficient prompt optimization.

As the size of pre-trained speech recognition models increases, running these large models in low-latency or resource-constrained environments becomes challenging. In this work, we leverage pseudo-labelling to assemble a large-scale open-source dataset which we use to distill the Whisper model into a smaller variant, called Distil-Whisper. Using a simple word error rate (WER) heuristic, we select only the highest quality pseudo-labels for training. The distilled model is 5.8 times faster with 51% fewer parameters, while performing to within 1% WER on out-of-distribution test data in a zero-shot transfer setting. Distil-Whisper maintains the robustness of the Whisper model to difficult acoustic conditions, while being less prone to hallucination errors on long-form audio. Distil-Whisper is designed to be paired with Whisper for speculative decoding, yielding a 2 times speed-up while mathematically ensuring the same outputs as the original model. To facilitate further research in this domain, we make our training code, inference code and models publicly accessible.

Natural language understanding (NLU) is a task that enables machines to understand human language. Some tasks, such as stance detection and sentiment analysis, are closely related to individual subjective perspectives, thus termed individual-level NLU. Previously, these tasks are often simplified to text-level NLU tasks, ignoring individual factors. This not only makes inference difficult and unexplainable but often results in a large number of label errors when creating datasets. To address the above limitations, we propose a new NLU annotation guideline based on individual-level factors. Specifically, we incorporate other posts by the same individual and then annotate individual subjective perspectives after considering all individual posts. We use this guideline to expand and re-annotate the stance detection and topic-based sentiment analysis datasets. We find that error rates in the samples were as high as 31.7\% and 23.3\%. We further use large language models to conduct experiments on the re-annotation datasets and find that the large language models perform well on both datasets after adding individual factors. Both GPT-4o and Llama3-70B can achieve an accuracy greater than 87\% on the re-annotation datasets. We also verify the effectiveness of individual factors through ablation studies. We call on future researchers to add individual factors when creating such datasets. Our re-annotation dataset can be found at https://github.com/24yearsoldstudent/Individual-NLU

In a spoken dialogue system, an NLU model is preceded by a speech recognition system that can deteriorate the performance of natural language understanding. This paper proposes a method for investigating the impact of speech recognition errors on the performance of natural language understanding models. The proposed method combines the back transcription procedure with a fine-grained technique for categorizing the errors that affect the performance of NLU models. The method relies on the usage of synthesized speech for NLU evaluation. We show that the use of synthesized speech in place of audio recording does not change the outcomes of the presented technique in a significant way.

With the growing interest in large language models, the need for evaluating the quality of machine text compared to reference (typically human-generated) text has become focal attention. Most recent works focus either on task-specific evaluation metrics or study the properties of machine-generated text captured by the existing metrics. In this work, we propose a new evaluation scheme to model human judgments in 7 NLP tasks, based on the fine-grained mismatches between a pair of texts. Inspired by the recent efforts in several NLP tasks for fine-grained evaluation, we introduce a set of 13 mismatch error types such as spatial/geographic errors, entity errors, etc, to guide the model for better prediction of human judgments. We propose a neural framework for evaluating machine texts that uses these mismatch error types as auxiliary tasks and re-purposes the existing single-number evaluation metrics as additional scalar features, in addition to textual features extracted from the machine and reference texts. Our experiments reveal key insights about the existing metrics via the mismatch errors. We show that the mismatch errors between the sentence pairs on the held-out datasets from 7 NLP tasks align well with the human evaluation.

Large Language Models (LLMs) have demonstrated impressive capabilities across a range of scientific tasks including mathematics, physics, and chemistry. Despite their successes, the effectiveness of LLMs in handling complex statistical tasks remains systematically under-explored. To bridge this gap, we introduce StatQA, a new benchmark designed for statistical analysis tasks. StatQA comprises 11,623 examples tailored to evaluate LLMs' proficiency in specialized statistical tasks and their applicability assessment capabilities, particularly for hypothesis testing methods. We systematically experiment with representative LLMs using various prompting strategies and show that even state-of-the-art models such as GPT-4o achieve a best performance of only 64.83%, indicating significant room for improvement. Notably, while open-source LLMs (e.g. LLaMA-3) show limited capability, those fine-tuned ones exhibit marked improvements, outperforming all in-context learning-based methods (e.g. GPT-4o). Moreover, our comparative human experiments highlight a striking contrast in error types between LLMs and humans: LLMs primarily make applicability errors, whereas humans mostly make statistical task confusion errors. This divergence highlights distinct areas of proficiency and deficiency, suggesting that combining LLM and human expertise could lead to complementary strengths, inviting further investigation into their collaborative potential.

In this work, we study the impact of Large-scale Language Models (LLM) on Automated Speech Recognition (ASR) of YouTube videos, which we use as a source for long-form ASR. We demonstrate up to 8\% relative reduction in Word Error Eate (WER) on US English (en-us) and code-switched Indian English (en-in) long-form ASR test sets and a reduction of up to 30\% relative on Salient Term Error Rate (STER) over a strong first-pass baseline that uses a maximum-entropy based language model. Improved lattice processing that results in a lattice with a proper (non-tree) digraph topology and carrying context from the 1-best hypothesis of the previous segment(s) results in significant wins in rescoring with LLMs. We also find that the gains in performance from the combination of LLMs trained on vast quantities of available data (such as C4) and conventional neural LMs is additive and significantly outperforms a strong first-pass baseline with a maximum entropy LM.

Voice assistants increasingly use on-device Automatic Speech Recognition (ASR) to ensure speed and privacy. However, due to resource constraints on the device, queries pertaining to complex information domains often require further processing by a search engine. For such applications, we propose a novel Transformer based model capable of rescoring and rewriting, by exploring full context of the N-best hypotheses in parallel. We also propose a new discriminative sequence training objective that can work well for both rescore and rewrite tasks. We show that our Rescore+Rewrite model outperforms the Rescore-only baseline, and achieves up to an average 8.6% relative Word Error Rate (WER) reduction over the ASR system by itself.

Single document news summarization has seen substantial progress on faithfulness in recent years, driven by research on the evaluation of factual consistency, or hallucinations. We ask whether these advances carry over to other text summarization domains. We propose a new evaluation benchmark on topic-focused dialogue summarization, generated by LLMs of varying sizes. We provide binary sentence-level human annotations of the factual consistency of these summaries along with detailed explanations of factually inconsistent sentences. Our analysis shows that existing LLMs hallucinate significant amounts of factual errors in the dialogue domain, regardless of the model's size. On the other hand, when LLMs, including GPT-4, serve as binary factual evaluators, they perform poorly and can be outperformed by prevailing state-of-the-art specialized factuality evaluation metrics. Finally, we conducted an analysis of hallucination types with a curated error taxonomy. We find that there are diverse errors and error distributions in model-generated summaries and that non-LLM based metrics can capture all error types better than LLM-based evaluators.

The People's Speech is a free-to-download 30,000-hour and growing supervised conversational English speech recognition dataset licensed for academic and commercial usage under CC-BY-SA (with a CC-BY subset). The data is collected via searching the Internet for appropriately licensed audio data with existing transcriptions. We describe our data collection methodology and release our data collection system under the Apache 2.0 license. We show that a model trained on this dataset achieves a 9.98% word error rate on Librispeech's test-clean test set.Finally, we discuss the legal and ethical issues surrounding the creation of a sizable machine learning corpora and plans for continued maintenance of the project under MLCommons's sponsorship.

Large language models (LLMs) have demonstrated impressive capabilities across various tasks, but their performance is highly sensitive to the prompts utilized. This variability poses challenges for accurate assessment and user satisfaction. Current research frequently overlooks instance-level prompt variations and their implications on subjective evaluations. To address these shortcomings, we introduce ProSA, a framework designed to evaluate and comprehend prompt sensitivity in LLMs. ProSA incorporates a novel sensitivity metric, PromptSensiScore, and leverages decoding confidence to elucidate underlying mechanisms. Our extensive study, spanning multiple tasks, uncovers that prompt sensitivity fluctuates across datasets and models, with larger models exhibiting enhanced robustness. We observe that few-shot examples can alleviate this sensitivity issue, and subjective evaluations are also susceptible to prompt sensitivities, particularly in complex, reasoning-oriented tasks. Furthermore, our findings indicate that higher model confidence correlates with increased prompt robustness. We believe this work will serve as a helpful tool in studying prompt sensitivity of LLMs. The project is released at: https://github.com/open-compass/ProSA .

Modern generative search engines enhance the reliability of large language model (LLM) responses by providing cited evidence. However, evaluating the answer's attribution, i.e., whether every claim within the generated responses is fully supported by its cited evidence, remains an open problem. This verification, traditionally dependent on costly human evaluation, underscores the urgent need for automatic attribution evaluation methods. To bridge the gap in the absence of standardized benchmarks for these methods, we present AttributionBench, a comprehensive benchmark compiled from various existing attribution datasets. Our extensive experiments on AttributionBench reveal the challenges of automatic attribution evaluation, even for state-of-the-art LLMs. Specifically, our findings show that even a fine-tuned GPT-3.5 only achieves around 80% macro-F1 under a binary classification formulation. A detailed analysis of more than 300 error cases indicates that a majority of failures stem from the model's inability to process nuanced information, and the discrepancy between the information the model has access to and that human annotators do.

This survey addresses the crucial issue of factuality in Large Language Models (LLMs). As LLMs find applications across diverse domains, the reliability and accuracy of their outputs become vital. We define the Factuality Issue as the probability of LLMs to produce content inconsistent with established facts. We first delve into the implications of these inaccuracies, highlighting the potential consequences and challenges posed by factual errors in LLM outputs. Subsequently, we analyze the mechanisms through which LLMs store and process facts, seeking the primary causes of factual errors. Our discussion then transitions to methodologies for evaluating LLM factuality, emphasizing key metrics, benchmarks, and studies. We further explore strategies for enhancing LLM factuality, including approaches tailored for specific domains. We focus two primary LLM configurations standalone LLMs and Retrieval-Augmented LLMs that utilizes external data, we detail their unique challenges and potential enhancements. Our survey offers a structured guide for researchers aiming to fortify the factual reliability of LLMs.

English is the most widely spoken language in the world, used daily by millions of people as a first or second language in many different contexts. As a result, there are many varieties of English. Although the great many advances in English automatic speech recognition (ASR) over the past decades, results are usually reported based on test datasets which fail to represent the diversity of English as spoken today around the globe. We present the first release of The Edinburgh International Accents of English Corpus (EdAcc). This dataset attempts to better represent the wide diversity of English, encompassing almost 40 hours of dyadic video call conversations between friends. Unlike other datasets, EdAcc includes a wide range of first and second-language varieties of English and a linguistic background profile of each speaker. Results on latest public, and commercial models show that EdAcc highlights shortcomings of current English ASR models. The best performing model, trained on 680 thousand hours of transcribed data, obtains an average of 19.7% word error rate (WER) -- in contrast to the 2.7% WER obtained when evaluated on US English clean read speech. Across all models, we observe a drop in performance on Indian, Jamaican, and Nigerian English speakers. Recordings, linguistic backgrounds, data statement, and evaluation scripts are released on our website (https://groups.inf.ed.ac.uk/edacc/) under CC-BY-SA license.

Cloze testing is a common method for measuring the behavior of large language models on a number of benchmark tasks. Using the MMLU dataset, we show that the base-rate probability (BRP) differences across answer tokens are significant and affect task performance ie. guess A if uncertain. We find that counterfactual prompting does sufficiently mitigate the BRP effect. The BRP effect is found to have a similar effect to test taking strategies employed by humans leading to the conflation of task performance and test-taking ability. We propose the Nvr-X-MMLU task, a variation of MMLU, which helps to disambiguate test-taking ability from task performance and reports the latter.

The widespread adoption of large language models (LLMs) makes it important to recognize their strengths and limitations. We argue that in order to develop a holistic understanding of these systems we need to consider the problem that they were trained to solve: next-word prediction over Internet text. By recognizing the pressures that this task exerts we can make predictions about the strategies that LLMs will adopt, allowing us to reason about when they will succeed or fail. This approach - which we call the teleological approach - leads us to identify three factors that we hypothesize will influence LLM accuracy: the probability of the task to be performed, the probability of the target output, and the probability of the provided input. We predict that LLMs will achieve higher accuracy when these probabilities are high than when they are low - even in deterministic settings where probability should not matter. To test our predictions, we evaluate two LLMs (GPT-3.5 and GPT-4) on eleven tasks, and we find robust evidence that LLMs are influenced by probability in the ways that we have hypothesized. In many cases, the experiments reveal surprising failure modes. For instance, GPT-4's accuracy at decoding a simple cipher is 51% when the output is a high-probability word sequence but only 13% when it is low-probability. These results show that AI practitioners should be careful about using LLMs in low-probability situations. More broadly, we conclude that we should not evaluate LLMs as if they are humans but should instead treat them as a distinct type of system - one that has been shaped by its own particular set of pressures.

Evaluating the factuality of long-form text generated by large language models (LMs) is non-trivial because (1) generations often contain a mixture of supported and unsupported pieces of information, making binary judgments of quality inadequate, and (2) human evaluation is time-consuming and costly. In this paper, we introduce FActScore (Factual precision in Atomicity Score), a new evaluation that breaks a generation into a series of atomic facts and computes the percentage of atomic facts supported by a reliable knowledge source. We conduct an extensive human evaluation to obtain FActScores of people biographies generated by several state-of-the-art commercial LMs -- InstructGPT, ChatGPT, and the retrieval-augmented PerplexityAI -- and report new analysis demonstrating the need for such a fine-grained score (e.g., ChatGPT only achieves 58%). Since human evaluation is costly, we also introduce an automated model that estimates FActScore, using retrieval and a strong language model, with less than a 2% error rate. Finally, we use this automated metric to evaluate 6,500 generations from a new set of 13 recent LMs that would have cost $26K if evaluated by humans, with various findings: GPT-4 and ChatGPT are more factual than public models, and Vicuna and Alpaca are some of the best public models.

Driven by advances in self-supervised learning for speech, state-of-the-art synthetic speech detectors have achieved low error rates on popular benchmarks such as ASVspoof. However, prior benchmarks do not address the wide range of real-world variability in speech. Are reported error rates realistic in real-world conditions? To assess detector failure modes and robustness under controlled distribution shifts, we introduce ShiftySpeech, a benchmark with more than 3000 hours of synthetic speech from 7 domains, 6 TTS systems, 12 vocoders, and 3 languages. We found that all distribution shifts degraded model performance, and contrary to prior findings, training on more vocoders, speakers, or with data augmentation did not guarantee better generalization. In fact, we found that training on less diverse data resulted in better generalization, and that a detector fit using samples from a single carefully selected vocoder and a single speaker achieved state-of-the-art results on the challenging In-the-Wild benchmark.

Recent studies of the emergent capabilities of transformer-based Natural Language Understanding (NLU) models have indicated that they have an understanding of lexical and compositional semantics. We provide evidence that suggests these claims should be taken with a grain of salt: we find that state-of-the-art Natural Language Inference (NLI) models are sensitive towards minor semantics preserving surface-form variations, which lead to sizable inconsistent model decisions during inference. Notably, this behaviour differs from valid and in-depth comprehension of compositional semantics, however does neither emerge when evaluating model accuracy on standard benchmarks nor when probing for syntactic, monotonic, and logically robust reasoning. We propose a novel framework to measure the extent of semantic sensitivity. To this end, we evaluate NLI models on adversarially generated examples containing minor semantics-preserving surface-form input noise. This is achieved using conditional text generation, with the explicit condition that the NLI model predicts the relationship between the original and adversarial inputs as a symmetric equivalence entailment. We systematically study the effects of the phenomenon across NLI models for in- and out-of- domain settings. Our experiments show that semantic sensitivity causes performance degradations of 12.92% and 23.71% average over in- and out-of- domain settings, respectively. We further perform ablation studies, analysing this phenomenon across models, datasets, and variations in inference and show that semantic sensitivity can lead to major inconsistency within model predictions.

This paper describes our 3^{rd} place submission in the AVeriTeC shared task in which we attempted to address the challenge of fact-checking with evidence retrieved in the wild using a simple scheme of Retrieval-Augmented Generation (RAG) designed for the task, leveraging the predictive power of Large Language Models. We release our codebase and explain its two modules - the Retriever and the Evidence & Label generator - in detail, justifying their features such as MMR-reranking and Likert-scale confidence estimation. We evaluate our solution on AVeriTeC dev and test set and interpret the results, picking the GPT-4o as the most appropriate model for our pipeline at the time of our publication, with Llama 3.1 70B being a promising open-source alternative. We perform an empirical error analysis to see that faults in our predictions often coincide with noise in the data or ambiguous fact-checks, provoking further research and data augmentation.

Modeling the errors of a speech recognizer can help simulate errorful recognized speech data from plain text, which has proven useful for tasks like discriminative language modeling, improving robustness of NLP systems, where limited or even no audio data is available at train time. Previous work typically considered replicating behavior of GMM-HMM based systems, but the behavior of more modern posterior-based neural network acoustic models is not the same and requires adjustments to the error prediction model. In this work, we extend a prior phonetic confusion based model for predicting speech recognition errors in two ways: first, we introduce a sampling-based paradigm that better simulates the behavior of a posterior-based acoustic model. Second, we investigate replacing the confusion matrix with a sequence-to-sequence model in order to introduce context dependency into the prediction. We evaluate the error predictors in two ways: first by predicting the errors made by a Switchboard ASR system on unseen data (Fisher), and then using that same predictor to estimate the behavior of an unrelated cloud-based ASR system on a novel task. Sampling greatly improves predictive accuracy within a 100-guess paradigm, while the sequence model performs similarly to the confusion matrix.

An emerging method to cheaply improve a weaker language model is to finetune it on outputs from a stronger model, such as a proprietary system like ChatGPT (e.g., Alpaca, Self-Instruct, and others). This approach looks to cheaply imitate the proprietary model's capabilities using a weaker open-source model. In this work, we critically analyze this approach. We first finetune a series of LMs that imitate ChatGPT using varying base model sizes (1.5B--13B), data sources, and imitation data amounts (0.3M--150M tokens). We then evaluate the models using crowd raters and canonical NLP benchmarks. Initially, we were surprised by the output quality of our imitation models -- they appear far better at following instructions, and crowd workers rate their outputs as competitive with ChatGPT. However, when conducting more targeted automatic evaluations, we find that imitation models close little to none of the gap from the base LM to ChatGPT on tasks that are not heavily supported in the imitation data. We show that these performance discrepancies may slip past human raters because imitation models are adept at mimicking ChatGPT's style but not its factuality. Overall, we conclude that model imitation is a false promise: there exists a substantial capabilities gap between open and closed LMs that, with current methods, can only be bridged using an unwieldy amount of imitation data or by using more capable base LMs. In turn, we argue that the highest leverage action for improving open-source models is to tackle the difficult challenge of developing better base LMs, rather than taking the shortcut of imitating proprietary systems.

Language models have demonstrated remarkable performance in solving reasoning tasks; however, even the strongest models still occasionally make reasoning mistakes. Recently, there has been active research aimed at improving reasoning accuracy, particularly by using pretrained language models to "self-correct" their mistakes via multi-round prompting. In this paper, we follow this line of work but focus on understanding the usefulness of incorporating "error-correction" data directly into the pretraining stage. This data consists of erroneous solution steps immediately followed by their corrections. Using a synthetic math dataset, we show promising results: this type of pretrain data can help language models achieve higher reasoning accuracy directly (i.e., through simple auto-regression, without multi-round prompting) compared to pretraining on the same amount of error-free data. We also delve into many details, such as (1) how this approach differs from beam search, (2) how such data can be prepared, (3) whether masking is needed on the erroneous tokens, (4) the amount of error required, (5) whether such data can be deferred to the fine-tuning stage, and many others.

We present TIGERScore, a Trained metric that follows Instruction Guidance to perform Explainable, and Reference-free evaluation over a wide spectrum of text generation tasks. Different from other automatic evaluation methods that only provide arcane scores, TIGERScore is guided by the natural language instruction to provide error analysis to pinpoint the mistakes in the generated text. Our metric is based on LLaMA, trained on our meticulously curated instruction-tuning dataset MetricInstruct which covers 6 text generation tasks and 23 text generation datasets. The dataset consists of 48K quadruple in the form of (instruction, input, system output rightarrow error analysis). We collected the `system outputs' through diverse channels to cover different types of errors. To quantitatively assess our metric, we evaluate its correlation with human ratings on 5 held-in datasets, 2 held-out datasets and show that TIGERScore can achieve the highest overall Spearman's correlation with human ratings across these datasets and outperforms other metrics significantly. As a reference-free metric, its correlation can even surpass the best existing reference-based metrics. To further qualitatively assess the rationale generated by our metric, we conduct human evaluation on the generated explanations and found that the explanations are 70.8\% accurate. Through these experimental results, we believe TIGERScore demonstrates the possibility of building universal explainable metrics to evaluate any text generation task.

We present an empirical evaluation of various outputs generated by nine of the most widely-available large language models (LLMs). Our analysis is done with off-the-shelf, readily-available tools. We find a correlation between percentage of memorized text, percentage of unique text, and overall output quality, when measured with respect to output pathologies such as counterfactual and logically-flawed statements, and general failures like not staying on topic. Overall, 80.0% of the outputs evaluated contained memorized data, but outputs containing the most memorized content were also more likely to be considered of high quality. We discuss and evaluate mitigation strategies, showing that, in the models evaluated, the rate of memorized text being output is reduced. We conclude with a discussion on potential implications around what it means to learn, to memorize, and to evaluate quality text.

While large language models excel in a variety of natural language processing (NLP) tasks, to perform well on spoken language understanding (SLU) tasks, they must either rely on off-the-shelf automatic speech recognition (ASR) systems for transcription, or be equipped with an in-built speech modality. This work focuses on the former scenario, where LLM's accuracy on SLU tasks is constrained by the accuracy of a fixed ASR system on the spoken input. Specifically, we tackle speech-intent classification task, where a high word-error-rate can limit the LLM's ability to understand the spoken intent. Instead of chasing a high accuracy by designing complex or specialized architectures regardless of deployment costs, we seek to answer how far we can go without substantially changing the underlying ASR and LLM, which can potentially be shared by multiple unrelated tasks. To this end, we propose prompting the LLM with an n-best list of ASR hypotheses instead of only the error-prone 1-best hypothesis. We explore prompt-engineering to explain the concept of n-best lists to the LLM; followed by the finetuning of Low-Rank Adapters on the downstream tasks. Our approach using n-best lists proves to be effective on a device-directed speech detection task as well as on a keyword spotting task, where systems using n-best list prompts outperform those using 1-best ASR hypothesis; thus paving the way for an efficient method to exploit ASR uncertainty via LLMs for speech-based applications.

Large LMs such as GPT-3 are powerful, but can commit mistakes that are obvious to humans. For example, GPT-3 would mistakenly interpret "What word is similar to good?" to mean a homophone, while the user intended a synonym. Our goal is to effectively correct such errors via user interactions with the system but without retraining, which will be prohibitively costly. We pair GPT-3 with a growing memory of recorded cases where the model misunderstood the user's intents, along with user feedback for clarification. Such a memory allows our system to produce enhanced prompts for any new query based on the user feedback for error correction on similar cases in the past. On four tasks (two lexical tasks, two advanced ethical reasoning tasks), we show how a (simulated) user can interactively teach a deployed GPT-3, substantially increasing its accuracy over the queries with different kinds of misunderstandings by the GPT-3. Our approach is a step towards the low-cost utility enhancement for very large pre-trained LMs. Code, data, and instructions to implement MEMPROMPT for a new task at https://www.memprompt.com/.

A significant barrier to progress in data-driven approaches to building dialog systems is the lack of high quality, goal-oriented conversational data. To help satisfy this elementary requirement, we introduce the initial release of the Taskmaster-1 dataset which includes 13,215 task-based dialogs comprising six domains. Two procedures were used to create this collection, each with unique advantages. The first involves a two-person, spoken "Wizard of Oz" (WOz) approach in which trained agents and crowdsourced workers interact to complete the task while the second is "self-dialog" in which crowdsourced workers write the entire dialog themselves. We do not restrict the workers to detailed scripts or to a small knowledge base and hence we observe that our dataset contains more realistic and diverse conversations in comparison to existing datasets. We offer several baseline models including state of the art neural seq2seq architectures with benchmark performance as well as qualitative human evaluations. Dialogs are labeled with API calls and arguments, a simple and cost effective approach which avoids the requirement of complex annotation schema. The layer of abstraction between the dialog model and the service provider API allows for a given model to interact with multiple services that provide similar functionally. Finally, the dataset will evoke interest in written vs. spoken language, discourse patterns, error handling and other linguistic phenomena related to dialog system research, development and design.

We investigate the internal behavior of Transformer-based Large Language Models (LLMs) when they generate factually incorrect text. We propose modeling factual queries as Constraint Satisfaction Problems and use this framework to investigate how the model interacts internally with factual constraints. Specifically, we discover a strong positive relation between the model's attention to constraint tokens and the factual accuracy of its responses. In our curated suite of 11 datasets with over 40,000 prompts, we study the task of predicting factual errors with the Llama-2 family across all scales (7B, 13B, 70B). We propose SAT Probe, a method probing self-attention patterns, that can predict constraint satisfaction and factual errors, and allows early error identification. The approach and findings demonstrate how using the mechanistic understanding of factuality in LLMs can enhance reliability.

Large language models (LLMs) have shown great promise for capturing contextual information in natural language processing tasks. We propose a novel approach to speaker diarization that incorporates the prowess of LLMs to exploit contextual cues in human dialogues. Our method builds upon an acoustic-based speaker diarization system by adding lexical information from an LLM in the inference stage. We model the multi-modal decoding process probabilistically and perform joint acoustic and lexical beam search to incorporate cues from both modalities: audio and text. Our experiments demonstrate that infusing lexical knowledge from the LLM into an acoustics-only diarization system improves overall speaker-attributed word error rate (SA-WER). The experimental results show that LLMs can provide complementary information to acoustic models for the speaker diarization task via proposed beam search decoding approach showing up to 39.8% relative delta-SA-WER improvement from the baseline system. Thus, we substantiate that the proposed technique is able to exploit contextual information that is inaccessible to acoustics-only systems which is represented by speaker embeddings. In addition, these findings point to the potential of using LLMs to improve speaker diarization and other speech processing tasks by capturing semantic and contextual cues.

We study the task of semantic parse correction with natural language feedback. Given a natural language utterance, most semantic parsing systems pose the problem as one-shot translation where the utterance is mapped to a corresponding logical form. In this paper, we investigate a more interactive scenario where humans can further interact with the system by providing free-form natural language feedback to correct the system when it generates an inaccurate interpretation of an initial utterance. We focus on natural language to SQL systems and construct, SPLASH, a dataset of utterances, incorrect SQL interpretations and the corresponding natural language feedback. We compare various reference models for the correction task and show that incorporating such a rich form of feedback can significantly improve the overall semantic parsing accuracy while retaining the flexibility of natural language interaction. While we estimated human correction accuracy is 81.5%, our best model achieves only 25.1%, which leaves a large gap for improvement in future research. SPLASH is publicly available at https://aka.ms/Splash_dataset.

Enhancing word usage is a desired feature for writing assistance. To further advance research in this area, this paper introduces "Smart Word Suggestions" (SWS) task and benchmark. Unlike other works, SWS emphasizes end-to-end evaluation and presents a more realistic writing assistance scenario. This task involves identifying words or phrases that require improvement and providing substitution suggestions. The benchmark includes human-labeled data for testing, a large distantly supervised dataset for training, and the framework for evaluation. The test data includes 1,000 sentences written by English learners, accompanied by over 16,000 substitution suggestions annotated by 10 native speakers. The training dataset comprises over 3.7 million sentences and 12.7 million suggestions generated through rules. Our experiments with seven baselines demonstrate that SWS is a challenging task. Based on experimental analysis, we suggest potential directions for future research on SWS. The dataset and related codes is available at https://github.com/microsoft/SmartWordSuggestions.

Human feedback has become the de facto standard for evaluating the performance of Large Language Models, and is increasingly being used as a training objective. However, it is not clear which properties of a generated output this single `preference' score captures. We hypothesise that preference scores are subjective and open to undesirable biases. We critically analyse the use of human feedback for both training and evaluation, to verify whether it fully captures a range of crucial error criteria. We find that while preference scores have fairly good coverage, they under-represent important aspects like factuality. We further hypothesise that both preference scores and error annotation may be affected by confounders, and leverage instruction-tuned models to generate outputs that vary along two possible confounding dimensions: assertiveness and complexity. We find that the assertiveness of an output skews the perceived rate of factuality errors, indicating that human annotations are not a fully reliable evaluation metric or training objective. Finally, we offer preliminary evidence that using human feedback as a training objective disproportionately increases the assertiveness of model outputs. We encourage future work to carefully consider whether preference scores are well aligned with the desired objective.

This study explores enhancing grammatical error correction (GEC) through artificial error generation (AEG) using language models (LMs). Specifically, we fine-tune Llama 2-based LMs for error generation and find that this approach yields synthetic errors akin to human errors. Next, we train GEC Llama models with the help of these artificial errors and outperform previous state-of-the-art error correction models, with gains ranging between 0.8 and 6 F0.5 points across all tested languages (German, Ukrainian, and Estonian). Moreover, we demonstrate that generating errors by fine-tuning smaller sequence-to-sequence models and prompting large commercial LMs (GPT-3.5 and GPT-4) also results in synthetic errors beneficially affecting error generation models.

Text analysis of social media for sentiment, topic analysis, and other analysis depends initially on the selection of keywords and phrases that will be used to create the research corpora. However, keywords that researchers choose may occur infrequently, leading to errors that arise from using small samples. In this paper, we use the capacity for memorization, interpolation, and extrapolation of Transformer Language Models such as the GPT series to learn the linguistic behaviors of a subgroup within larger corpora of Yelp reviews. We then use prompt-based queries to generate synthetic text that can be analyzed to produce insights into specific opinions held by the populations that the models were trained on. Once learned, more specific sentiment queries can be made of the model with high levels of accuracy when compared to traditional keyword searches. We show that even in cases where a specific keyphrase is limited or not present at all in the training corpora, the GPT is able to accurately generate large volumes of text that have the correct sentiment.

Retrieval-augmented language models (RALMs) hold promise to produce language understanding systems that are are factual, efficient, and up-to-date. An important desideratum of RALMs, is that retrieved information helps model performance when it is relevant, and does not harm performance when it is not. This is particularly important in multi-hop reasoning scenarios, where misuse of irrelevant evidence can lead to cascading errors. However, recent work has shown that retrieval augmentation can sometimes have a negative effect on performance. In this work, we present a thorough analysis on five open-domain question answering benchmarks, characterizing cases when retrieval reduces accuracy. We then propose two methods to mitigate this issue. First, a simple baseline that filters out retrieved passages that do not entail question-answer pairs according to a natural language inference (NLI) model. This is effective in preventing performance reduction, but at a cost of also discarding relevant passages. Thus, we propose a method for automatically generating data to fine-tune the language model to properly leverage retrieved passages, using a mix of relevant and irrelevant contexts at training time. We empirically show that even 1,000 examples suffice to train the model to be robust to irrelevant contexts while maintaining high performance on examples with relevant ones.

Assessing factuality of text generated by large language models (LLMs) is an emerging yet crucial research area, aimed at alerting users to potential errors and guiding the development of more reliable LLMs. Nonetheless, the evaluators assessing factuality necessitate suitable evaluation themselves to gauge progress and foster advancements. This direction remains under-explored, resulting in substantial impediments to the progress of factuality evaluators. To mitigate this issue, we introduce a benchmark for Factuality Evaluation of large Language Models, referred to as felm. In this benchmark, we collect responses generated from LLMs and annotate factuality labels in a fine-grained manner. Contrary to previous studies that primarily concentrate on the factuality of world knowledge (e.g.~information from Wikipedia), felm focuses on factuality across diverse domains, spanning from world knowledge to math and reasoning. Our annotation is based on text segments, which can help pinpoint specific factual errors. The factuality annotations are further supplemented by predefined error types and reference links that either support or contradict the statement. In our experiments, we investigate the performance of several LLM-based factuality evaluators on felm, including both vanilla LLMs and those augmented with retrieval mechanisms and chain-of-thought processes. Our findings reveal that while retrieval aids factuality evaluation, current LLMs are far from satisfactory to faithfully detect factual errors.

Speech-to-Speech and Speech-to-Text translation are currently dynamic areas of research. To contribute to these fields, we present SpeechAlign, a framework to evaluate the underexplored field of source-target alignment in speech models. Our framework has two core components. First, to tackle the absence of suitable evaluation datasets, we introduce the Speech Gold Alignment dataset, built upon a English-German text translation gold alignment dataset. Secondly, we introduce two novel metrics, Speech Alignment Error Rate (SAER) and Time-weighted Speech Alignment Error Rate (TW-SAER), to evaluate alignment quality in speech models. By publishing SpeechAlign we provide an accessible evaluation framework for model assessment, and we employ it to benchmark open-source Speech Translation models.

Knowledge distillation (KD) is essential for training non-autoregressive translation (NAT) models by reducing the complexity of the raw data with an autoregressive teacher model. In this study, we empirically show that as a side effect of this training, the lexical choice errors on low-frequency words are propagated to the NAT model from the teacher model. To alleviate this problem, we propose to expose the raw data to NAT models to restore the useful information of low-frequency words, which are missed in the distilled data. To this end, we introduce an extra Kullback-Leibler divergence term derived by comparing the lexical choice of NAT model and that embedded in the raw data. Experimental results across language pairs and model architectures demonstrate the effectiveness and universality of the proposed approach. Extensive analyses confirm our claim that our approach improves performance by reducing the lexical choice errors on low-frequency words. Encouragingly, our approach pushes the SOTA NAT performance on the WMT14 English-German and WMT16 Romanian-English datasets up to 27.8 and 33.8 BLEU points, respectively. The source code will be released.

Large language models (LLMs) often make factually incorrect responses despite their success in various applications. In this paper, we hypothesize that relying heavily on simple co-occurrence statistics of the pre-training corpora is one of the main factors that cause factual errors. Our results reveal that LLMs are vulnerable to the co-occurrence bias, defined as preferring frequently co-occurred words over the correct answer. Consequently, LLMs struggle to recall facts whose subject and object rarely co-occur in the pre-training dataset although they are seen during finetuning. We show that co-occurrence bias remains despite scaling up model sizes or finetuning. Therefore, we suggest finetuning on a debiased dataset to mitigate the bias by filtering out biased samples whose subject-object co-occurrence count is high. Although debiased finetuning allows LLMs to memorize rare facts in the training set, it is not effective in recalling rare facts unseen during finetuning. Further research in mitigation will help build reliable language models by preventing potential errors. The code is available at https://github.com/CheongWoong/impact_of_cooccurrence.

The research community has long studied computer-assisted pronunciation training (CAPT) methods in non-native speech. Researchers focused on studying various model architectures, such as Bayesian networks and deep learning methods, as well as on the analysis of different representations of the speech signal. Despite significant progress in recent years, existing CAPT methods are not able to detect pronunciation errors with high accuracy (only 60\% precision at 40\%-80\% recall). One of the key problems is the low availability of mispronounced speech that is needed for the reliable training of pronunciation error detection models. If we had a generative model that could mimic non-native speech and produce any amount of training data, then the task of detecting pronunciation errors would be much easier. We present three innovative techniques based on phoneme-to-phoneme (P2P), text-to-speech (T2S), and speech-to-speech (S2S) conversion to generate correctly pronounced and mispronounced synthetic speech. We show that these techniques not only improve the accuracy of three machine learning models for detecting pronunciation errors but also help establish a new state-of-the-art in the field. Earlier studies have used simple speech generation techniques such as P2P conversion, but only as an additional mechanism to improve the accuracy of pronunciation error detection. We, on the other hand, consider speech generation to be the first-class method of detecting pronunciation errors. The effectiveness of these techniques is assessed in the tasks of detecting pronunciation and lexical stress errors. Non-native English speech corpora of German, Italian, and Polish speakers are used in the evaluations. The best proposed S2S technique improves the accuracy of detecting pronunciation errors in AUC metric by 41\% from 0.528 to 0.749 compared to the state-of-the-art approach.

Recent advances in large language models (LLMs) show the potential of using LLMs as evaluators for assessing the quality of text generations from LLMs. However, applying LLM evaluators naively to compare or judge between different systems can lead to unreliable results due to the intrinsic win rate estimation bias of LLM evaluators. In order to mitigate this problem, we propose two calibration methods, Bayesian Win Rate Sampling (BWRS) and Bayesian Dawid-Skene, both of which leverage Bayesian inference to more accurately infer the true win rate of generative language models. We empirically validate our methods on six datasets covering story generation, summarization, and instruction following tasks. We show that both our methods are effective in improving the accuracy of win rate estimation using LLMs as evaluators, offering a promising direction for reliable automatic text quality evaluation.

With the increasing capabilities of large language models (LLMs), these high-performance models have achieved state-of-the-art results on a wide range of natural language processing (NLP) tasks. However, the models' performance on commonly-used benchmark datasets often fails to accurately reflect their reliability and robustness when applied to real-world noisy data. To address these challenges, we propose a unified robustness evaluation framework based on the slot-filling task to systematically evaluate the dialogue understanding capability of LLMs in diverse input perturbation scenarios. Specifically, we construct a input perturbation evaluation dataset, Noise-LLM, which contains five types of single perturbation and four types of mixed perturbation data. Furthermore, we utilize a multi-level data augmentation method (character, word, and sentence levels) to construct a candidate data pool, and carefully design two ways of automatic task demonstration construction strategies (instance-level and entity-level) with various prompt templates. Our aim is to assess how well various robustness methods of LLMs perform in real-world noisy scenarios. The experiments have demonstrated that the current open-source LLMs generally achieve limited perturbation robustness performance. Based on these experimental observations, we make some forward-looking suggestions to fuel the research in this direction.

Recent works have shown the benefits to LLMs from fine-tuning golden-standard Chain-of-Thought (CoT) rationales or using them as correct examples in few-shot prompting. While humans can indeed imitate correct examples, learning from our mistakes is another vital aspect of human cognition. Hence, a question naturally arises: can LLMs learn and benefit from their mistakes, especially for their reasoning? This study investigates this problem from both the prompting and model-tuning perspectives. We begin by introducing CoTErrorSet, a new benchmark with 609,432 questions, each designed with both correct and error references, and demonstrating the types and reasons for making such mistakes. To explore the effectiveness of those mistakes, we design two methods: (1) Self-rethinking prompting guides LLMs to rethink whether they have made similar previous mistakes; and (2) Mistake tuning involves finetuning models in both correct and incorrect reasoning domains, rather than only tuning models to learn ground truth in traditional methodology. We conduct a series of experiments to prove LLMs can obtain benefits from mistakes in both directions. Our two methods offer potentially cost-effective strategies by leveraging errors to enhance reasoning capabilities, which costs significantly less than creating meticulously hand-crafted golden references. We ultimately make a thorough analysis of the reasons behind LLMs' errors, which provides directions that future research needs to overcome. CoTErrorSet will be published soon on \url{https://github.com/YookiTong/Learn-from-Mistakes-CotErrorSet}.

The ability of large language models (LLMs) to follow natural language instructions with human-level fluency suggests many opportunities in healthcare to reduce administrative burden and improve quality of care. However, evaluating LLMs on realistic text generation tasks for healthcare remains challenging. Existing question answering datasets for electronic health record (EHR) data fail to capture the complexity of information needs and documentation burdens experienced by clinicians. To address these challenges, we introduce MedAlign, a benchmark dataset of 983 natural language instructions for EHR data. MedAlign is curated by 15 clinicians (7 specialities), includes clinician-written reference responses for 303 instructions, and provides 276 longitudinal EHRs for grounding instruction-response pairs. We used MedAlign to evaluate 6 general domain LLMs, having clinicians rank the accuracy and quality of each LLM response. We found high error rates, ranging from 35% (GPT-4) to 68% (MPT-7B-Instruct), and an 8.3% drop in accuracy moving from 32k to 2k context lengths for GPT-4. Finally, we report correlations between clinician rankings and automated natural language generation metrics as a way to rank LLMs without human review. We make MedAlign available under a research data use agreement to enable LLM evaluations on tasks aligned with clinician needs and preferences.

This paper investigates the fragility of Large Language Models (LLMs) in generalizing to novel inputs, specifically focusing on minor perturbations in well-established benchmarks (e.g., slight changes in question format or distractor length). Despite high benchmark scores, LLMs exhibit significant accuracy drops and unexpected biases (e.g., preference for longer distractors) when faced with these minor but content-preserving modifications. For example, Qwen 2.5 1.5B's MMLU score rises from 60 to 89 and drops from 89 to 36 when option lengths are changed without altering the question. Even GPT-4 experiences a 25-point accuracy loss when question types are changed, with a 6-point drop across all three modification categories. These analyses suggest that LLMs rely heavily on superficial cues rather than forming robust, abstract representations that generalize across formats, lexical variations, and irrelevant content shifts. This work aligns with the ACL 2025 theme track on the Generalization of NLP models, proposing a "Generalization Stress Test" to assess performance shifts under controlled perturbations. The study calls for reevaluating benchmarks and developing more reliable evaluation methodologies to capture LLM generalization abilities better.

With the rapid development of evaluation datasets to assess LLMs understanding across a wide range of subjects and domains, identifying a suitable language understanding benchmark has become increasingly challenging. In this work, we explore LLM evaluation challenges for low-resource language understanding and introduce ProverbEval, LLM evaluation benchmark for low-resource languages based on proverbs to focus on low-resource language understanding in culture-specific scenarios. We benchmark various LLMs and explore factors that create variability in the benchmarking process. We observed performance variances of up to 50%, depending on the order in which answer choices were presented in multiple-choice tasks. Native language proverb descriptions significantly improve tasks such as proverb generation, contributing to improved outcomes. Additionally, monolingual evaluations consistently outperformed their cross-lingual counterparts. We argue special attention must be given to the order of choices, choice of prompt language, task variability, and generation tasks when creating LLM evaluation benchmarks.

Grammatical error correction (GEC) is the task of correcting typos, spelling, punctuation and grammatical issues in text. Approaching the problem as a sequence-to-sequence task, we compare the use of a common subword unit vocabulary and byte-level encoding. Initial synthetic training data is created using an error-generating pipeline, and used for finetuning two subword-level models and one byte-level model. Models are then finetuned further on hand-corrected error corpora, including texts written by children, university students, dyslexic and second-language writers, and evaluated over different error types and origins. We show that a byte-level model enables higher correction quality than a subword approach, not only for simple spelling errors, but also for more complex semantic, stylistic and grammatical issues. In particular, initial training on synthetic corpora followed by finetuning on a relatively small parallel corpus of real-world errors helps the byte-level model correct a wide range of commonly occurring errors. Our experiments are run for the Icelandic language but should hold for other similar languages, particularly morphologically rich ones.

In this work, we propose a method to create domain-sensitive speech recognition models that utilize textual domain information by conditioning its generation on a given text prompt. This is accomplished by fine-tuning a pre-trained, end-to-end model (Whisper) to learn from demonstrations with prompt examples. We show that this ability can be generalized to different domains and even various prompt contexts, with our model gaining a Word Error Rate (WER) reduction of up to 33% on unseen datasets from various domains, such as medical conversation, air traffic control communication, and financial meetings. Considering the limited availability of audio-transcript pair data, we further extend our method to text-only fine-tuning to achieve domain sensitivity as well as domain adaptation. We demonstrate that our text-only fine-tuned model can also attend to various prompt contexts, with the model reaching the most WER reduction of 29% on the medical conversation dataset.

Error analysis in NLP models is essential to successful model development and deployment. One common approach for diagnosing errors is to identify subpopulations in the dataset where the model produces the most errors. However, existing approaches typically define subpopulations based on pre-defined features, which requires users to form hypotheses of errors in advance. To complement these approaches, we propose iSEA, an Interactive Pipeline for Semantic Error Analysis in NLP Models, which automatically discovers semantically-grounded subpopulations with high error rates in the context of a human-in-the-loop interactive system. iSEA enables model developers to learn more about their model errors through discovered subpopulations, validate the sources of errors through interactive analysis on the discovered subpopulations, and test hypotheses about model errors by defining custom subpopulations. The tool supports semantic descriptions of error-prone subpopulations at the token and concept level, as well as pre-defined higher-level features. Through use cases and expert interviews, we demonstrate how iSEA can assist error understanding and analysis.

Recently proposed self-supervised learning approaches have been successful for pre-training speech representation models. The utility of these learned representations has been observed empirically, but not much has been studied about the type or extent of information encoded in the pre-trained representations themselves. Developing such insights can help understand the capabilities and limits of these models and enable the research community to more efficiently develop their usage for downstream applications. In this work, we begin to fill this gap by examining one recent and successful pre-trained model (wav2vec 2.0), via its intermediate representation vectors, using a suite of analysis tools. We use the metrics of canonical correlation, mutual information, and performance on simple downstream tasks with non-parametric probes, in order to (i) query for acoustic and linguistic information content, (ii) characterize the evolution of information across model layers, and (iii) understand how fine-tuning the model for automatic speech recognition (ASR) affects these observations. Our findings motivate modifying the fine-tuning protocol for ASR, which produces improved word error rates in a low-resource setting.

Despite rapid progress in the recent past, current speech recognition systems still require labeled training data which limits this technology to a small fraction of the languages spoken around the globe. This paper describes wav2vec-U, short for wav2vec Unsupervised, a method to train speech recognition models without any labeled data. We leverage self-supervised speech representations to segment unlabeled audio and learn a mapping from these representations to phonemes via adversarial training. The right representations are key to the success of our method. Compared to the best previous unsupervised work, wav2vec-U reduces the phoneme error rate on the TIMIT benchmark from 26.1 to 11.3. On the larger English Librispeech benchmark, wav2vec-U achieves a word error rate of 5.9 on test-other, rivaling some of the best published systems trained on 960 hours of labeled data from only two years ago. We also experiment on nine other languages, including low-resource languages such as Kyrgyz, Swahili and Tatar.

When unsure about an answer, humans often respond with more words than necessary, hoping that part of the response will be correct. We observe a similar behavior in large language models (LLMs), which we term "Verbosity Compensation" (VC). VC is harmful because it confuses the user understanding, leading to low efficiency, and influences the LLM services by increasing the latency and cost of generating useless tokens. In this paper, we present the first work that defines and analyzes Verbosity Compensation, explores its causes, and proposes a simple mitigating approach. We define Verbosity Compensation as the behavior of generating responses that can be compressed without information loss when prompted to write concisely. Our experiments, conducted on five datasets of knowledge and reasoning-based QA tasks with 14 newly developed LLMs, reveal three conclusions. 1) We reveal a pervasive presence of verbosity compensation across all models and all datasets. Notably, GPT-4 exhibits a VC frequency of 50.40%. 2) We reveal the large performance gap between verbose and concise responses, with a notable difference of 27.61% on the Qasper dataset. We also demonstrate that this difference does not naturally diminish as LLM capability increases. Both 1) and 2) highlight the urgent need to mitigate the frequency of VC behavior and disentangle verbosity with veracity. We propose a simple yet effective cascade algorithm that replaces the verbose responses with the other model-generated responses. The results show that our approach effectively alleviates the VC of the Mistral model from 63.81% to 16.16% on the Qasper dataset. 3) We also find that verbose responses exhibit higher uncertainty across all five datasets, suggesting a strong connection between verbosity and model uncertainty. Our dataset and code are available at https://github.com/psunlpgroup/VerbosityLLM.

Maybe not. We identify and analyse errors in the popular Massive Multitask Language Understanding (MMLU) benchmark. Even though MMLU is widely adopted, our analysis demonstrates numerous ground truth errors that obscure the true capabilities of LLMs. For example, we find that 57% of the analysed questions in the Virology subset contain errors. To address this issue, we introduce a comprehensive framework for identifying dataset errors using a novel error taxonomy. Then, we create MMLU-Redux, which is a subset of 3,000 manually re-annotated questions across 30 MMLU subjects. Using MMLU-Redux, we demonstrate significant discrepancies with the model performance metrics that were originally reported. Our results strongly advocate for revising MMLU's error-ridden questions to enhance its future utility and reliability as a benchmark. Therefore, we open up MMLU-Redux for additional annotation https://huggingface.co/datasets/edinburgh-dawg/mmlu-redux.

Prompts are crucial to large language models as they provide context information such as topic or logical relationships. Inspired by this, we propose PromptASR, a framework that integrates prompts in end-to-end automatic speech recognition (E2E ASR) systems to achieve contextualized ASR with controllable style of transcriptions. Specifically, a dedicated text encoder encodes the text prompts and the encodings are injected into the speech encoder by cross-attending the features from two modalities. When using the ground truth text from preceding utterances as content prompt, the proposed system achieves 21.9% and 6.8% relative word error rate reductions on a book reading dataset and an in-house dataset compared to a baseline ASR system. The system can also take word-level biasing lists as prompt to improve recognition accuracy on rare words. An additional style prompt can be given to the text encoder and guide the ASR system to output different styles of transcriptions. The code is available at icefall.

Fast and reliable evaluation metrics are key to R&D progress. While traditional natural language generation metrics are fast, they are not very reliable. Conversely, new metrics based on large pretrained language models are much more reliable, but require significant computational resources. In this paper, we propose FrugalScore, an approach to learn a fixed, low cost version of any expensive NLG metric, while retaining most of its original performance. Experiments with BERTScore and MoverScore on summarization and translation show that FrugalScore is on par with the original metrics (and sometimes better), while having several orders of magnitude less parameters and running several times faster. On average over all learned metrics, tasks, and variants, FrugalScore retains 96.8% of the performance, runs 24 times faster, and has 35 times less parameters than the original metrics. We make our trained metrics publicly available, to benefit the entire NLP community and in particular researchers and practitioners with limited resources.

Large Language Models (LLMs) are proficient at generating coherent and contextually relevant text but face challenges when addressing knowledge-intensive queries in domain-specific and factual question-answering tasks. Retrieval-augmented generation (RAG) systems mitigate this by incorporating external knowledge sources, such as structured knowledge graphs (KGs). However, LLMs often struggle to produce accurate answers despite access to KG-extracted information containing necessary facts. Our study investigates this dilemma by analyzing error patterns in existing KG-based RAG methods and identifying eight critical failure points. We observed that these errors predominantly occur due to insufficient focus on discerning the question's intent and adequately gathering relevant context from the knowledge graph facts. Drawing on this analysis, we propose the Mindful-RAG approach, a framework designed for intent-based and contextually aligned knowledge retrieval. This method explicitly targets the identified failures and offers improvements in the correctness and relevance of responses provided by LLMs, representing a significant step forward from existing methods.

Recent pre-trained abstractive summarization systems have started to achieve credible performance, but a major barrier to their use in practice is their propensity to output summaries that are not faithful to the input and that contain factual errors. While a number of annotated datasets and statistical models for assessing factuality have been explored, there is no clear picture of what errors are most important to target or where current techniques are succeeding and failing. We explore both synthetic and human-labeled data sources for training models to identify factual errors in summarization, and study factuality at the word-, dependency-, and sentence-level. Our observations are threefold. First, exhibited factual errors differ significantly across datasets, and commonly-used training sets of simple synthetic errors do not reflect errors made on abstractive datasets like XSum. Second, human-labeled data with fine-grained annotations provides a more effective training signal than sentence-level annotations or synthetic data. Finally, we show that our best factuality detection model enables training of more factual XSum summarization models by allowing us to identify non-factual tokens in the training data.

As text generated by large language models proliferates, it becomes vital to understand how humans engage with such text, and whether or not they are able to detect when the text they are reading did not originate with a human writer. Prior work on human detection of generated text focuses on the case where an entire passage is either human-written or machine-generated. In this paper, we study a more realistic setting where text begins as human-written and transitions to being generated by state-of-the-art neural language models. We show that, while annotators often struggle at this task, there is substantial variance in annotator skill and that given proper incentives, annotators can improve at this task over time. Furthermore, we conduct a detailed comparison study and analyze how a variety of variables (model size, decoding strategy, fine-tuning, prompt genre, etc.) affect human detection performance. Finally, we collect error annotations from our participants and use them to show that certain textual genres influence models to make different types of errors and that certain sentence-level features correlate highly with annotator selection. We release the RoFT dataset: a collection of over 21,000 human annotations paired with error classifications to encourage future work in human detection and evaluation of generated text.

A prominent weakness of modern language models (LMs) is their tendency to generate factually incorrect text, which hinders their usability. A natural question is whether such factual errors can be detected automatically. Inspired by truth-seeking mechanisms in law, we propose a factuality evaluation framework for LMs that is based on cross-examination. Our key idea is that an incorrect claim is likely to result in inconsistency with other claims that the model generates. To discover such inconsistencies, we facilitate a multi-turn interaction between the LM that generated the claim and another LM (acting as an examiner) which introduces questions to discover inconsistencies. We empirically evaluate our method on factual claims made by multiple recent LMs on four benchmarks, finding that it outperforms existing methods and baselines, often by a large gap. Our results demonstrate the potential of using interacting LMs for capturing factual errors.

This paper explores the impact of extending input lengths on the capabilities of Large Language Models (LLMs). Despite LLMs advancements in recent times, their performance consistency across different input lengths is not well understood. We investigate this aspect by introducing a novel QA reasoning framework, specifically designed to assess the impact of input length. We isolate the effect of input length using multiple versions of the same sample, each being extended with padding of different lengths, types and locations. Our findings show a notable degradation in LLMs' reasoning performance at much shorter input lengths than their technical maximum. We show that the degradation trend appears in every version of our dataset, although at different intensities. Additionally, our study reveals that traditional perplexity metrics do not correlate with performance of LLMs' in long input reasoning tasks. We analyse our results and identify failure modes that can serve as useful guides for future research, potentially informing strategies to address the limitations observed in LLMs.

Large language models (LLMs) have shown the ability to produce fluent and cogent content, presenting both productivity opportunities and societal risks. To build trustworthy AI systems, it is imperative to distinguish between machine-generated and human-authored content. The leading zero-shot detector, DetectGPT, showcases commendable performance but is marred by its intensive computational costs. In this paper, we introduce the concept of conditional probability curvature to elucidate discrepancies in word choices between LLMs and humans within a given context. Utilizing this curvature as a foundational metric, we present **Fast-DetectGPT**, an optimized zero-shot detector, which substitutes DetectGPT's perturbation step with a more efficient sampling step. Our evaluations on various datasets, source models, and test conditions indicate that Fast-DetectGPT not only surpasses DetectGPT by a relative around 75% in both the white-box and black-box settings but also accelerates the detection process by a factor of 340, as detailed in Table 1. See https://github.com/baoguangsheng/fast-detect-gpt for code, data, and results.

We present a freely available speech corpus for the Uzbek language and report preliminary automatic speech recognition (ASR) results using both the deep neural network hidden Markov model (DNN-HMM) and end-to-end (E2E) architectures. The Uzbek speech corpus (USC) comprises 958 different speakers with a total of 105 hours of transcribed audio recordings. To the best of our knowledge, this is the first open-source Uzbek speech corpus dedicated to the ASR task. To ensure high quality, the USC has been manually checked by native speakers. We first describe the design and development procedures of the USC, and then explain the conducted ASR experiments in detail. The experimental results demonstrate promising results for the applicability of the USC for ASR. Specifically, 18.1% and 17.4% word error rates were achieved on the validation and test sets, respectively. To enable experiment reproducibility, we share the USC dataset, pre-trained models, and training recipes in our GitHub repository.

Large Language Models (LLMs) have exhibited strong mathematical reasoning and computational prowess, tackling tasks ranging from basic arithmetic to advanced competition-level problems. However, frequently occurring subtle errors, such as miscalculations or incorrect substitutions, limit the models' full mathematical potential. Existing studies to improve mathematical ability typically involve distilling reasoning skills from stronger LLMs or applying preference learning to step-wise response pairs. Although these methods leverage samples of varying granularity to mitigate reasoning errors, they overlook the frequently occurring subtle errors. A major reason is that sampled preference pairs involve differences unrelated to the errors, which may distract the model from focusing on subtle errors. In this work, we propose a novel preference learning framework called eRror-Injected Self-Editing (RISE), which injects predefined subtle errors into partial tokens of correct solutions to construct hard pairs for error mitigation. In detail, RISE uses the model itself to edit a small number of tokens in the solution, injecting designed subtle errors. Then, pairs composed of self-edited solutions and their corresponding correct ones, along with pairs of correct and incorrect solutions obtained through sampling, are used together for subtle error-aware DPO training. Compared with other preference learning methods, RISE further refines the training objective to focus on predefined errors and their tokens, without requiring fine-grained sampling or preference annotation. Extensive experiments validate the effectiveness of RISE, with preference learning on Qwen2-7B-Instruct yielding notable improvements of 3.0% on GSM8K and 7.9% on MATH.

Large Language Models (LLMs) have demonstrated substantial potential for error correction in Automatic Speech Recognition (ASR). However, most research focuses on utterances from short-duration speech recordings, which are the predominant form of speech data for supervised ASR training. This paper investigates the effectiveness of LLMs for error correction in full-text generated by ASR systems from longer speech recordings, such as transcripts from podcasts, news broadcasts, and meetings. First, we develop a Chinese dataset for full-text error correction, named ChFT, utilizing a pipeline that involves text-to-speech synthesis, ASR, and error-correction pair extractor. This dataset enables us to correct errors across contexts, including both full-text and segment, and to address a broader range of error types, such as punctuation restoration and inverse text normalization, thus making the correction process comprehensive. Second, we fine-tune a pre-trained LLM on the constructed dataset using a diverse set of prompts and target formats, and evaluate its performance on full-text error correction. Specifically, we design prompts based on full-text and segment, considering various output formats, such as directly corrected text and JSON-based error-correction pairs. Through various test settings, including homogeneous, up-to-date, and hard test sets, we find that the fine-tuned LLMs perform well in the full-text setting with different prompts, each presenting its own strengths and weaknesses. This establishes a promising baseline for further research. The dataset is available on the website.

When deploying large language models (LLMs), it is important to ensure that these models are not only capable, but also reliable. Many benchmarks have been created to track LLMs' growing capabilities, however there has been no similar focus on measuring their reliability. To understand the potential ramifications of this gap, we investigate how well current benchmarks quantify model reliability. We find that pervasive label errors can compromise these evaluations, obscuring lingering model failures and hiding unreliable behavior. Motivated by this gap in the evaluation of reliability, we then propose the concept of so-called platinum benchmarks, i.e., benchmarks carefully curated to minimize label errors and ambiguity. As a first attempt at constructing such benchmarks, we revise examples from fifteen existing popular benchmarks. We evaluate a wide range of models on these platinum benchmarks and find that, indeed, frontier LLMs still exhibit failures on simple tasks such as elementary-level math word problems. Analyzing these failures further reveals previously unidentified patterns of problems on which frontier models consistently struggle. We provide code at https://github.com/MadryLab/platinum-benchmarks

Passage retrieval and ranking is a key task in open-domain question answering and information retrieval. Current effective approaches mostly rely on pre-trained deep language model-based retrievers and rankers. These methods have been shown to effectively model the semantic matching between queries and passages, also in presence of keyword mismatch, i.e. passages that are relevant to a query but do not contain important query keywords. In this paper we consider the Dense Retriever (DR), a passage retrieval method, and the BERT re-ranker, a popular passage re-ranking method. In this context, we formally investigate how these models respond and adapt to a specific type of keyword mismatch -- that caused by keyword typos occurring in queries. Through empirical investigation, we find that typos can lead to a significant drop in retrieval and ranking effectiveness. We then propose a simple typos-aware training framework for DR and BERT re-ranker to address this issue. Our experimental results on the MS MARCO passage ranking dataset show that, with our proposed typos-aware training, DR and BERT re-ranker can become robust to typos in queries, resulting in significantly improved effectiveness compared to models trained without appropriately accounting for typos.

Task-oriented dialogue (TOD) systems are commonly designed with the presumption that each utterance represents a single intent. However, this assumption may not accurately reflect real-world situations, where users frequently express multiple intents within a single utterance. While there is an emerging interest in multi-intent detection (MID), existing in-domain datasets such as MixATIS and MixSNIPS have limitations in their formulation. To address these issues, we present BlendX, a suite of refined datasets featuring more diverse patterns than their predecessors, elevating both its complexity and diversity. For dataset construction, we utilize both rule-based heuristics as well as a generative tool -- OpenAI's ChatGPT -- which is augmented with a similarity-driven strategy for utterance selection. To ensure the quality of the proposed datasets, we also introduce three novel metrics that assess the statistical properties of an utterance related to word count, conjunction use, and pronoun usage. Extensive experiments on BlendX reveal that state-of-the-art MID models struggle with the challenges posed by the new datasets, highlighting the need to reexamine the current state of the MID field. The dataset is available at https://github.com/HYU-NLP/BlendX.

As the performance of large language models rapidly improves, benchmarks are getting larger and more complex as well. We present LMentry, a benchmark that avoids this "arms race" by focusing on a compact set of tasks that are trivial to humans, e.g. writing a sentence containing a specific word, identifying which words in a list belong to a specific category, or choosing which of two words is longer. LMentry is specifically designed to provide quick and interpretable insights into the capabilities and robustness of large language models. Our experiments reveal a wide variety of failure cases that, while immediately obvious to humans, pose a considerable challenge for large language models, including OpenAI's latest 175B-parameter instruction-tuned model, TextDavinci002. LMentry complements contemporary evaluation approaches of large language models, providing a quick, automatic, and easy-to-run "unit test", without resorting to large benchmark suites of complex tasks.

While fine-tuned language models perform well on many tasks, they were also shown to rely on superficial surface features such as lexical overlap. Excessive utilization of such heuristics can lead to failure on challenging inputs. We analyze the use of lexical overlap heuristics in natural language inference, paraphrase detection, and reading comprehension (using a novel contrastive dataset), and find that larger models are much less susceptible to adopting lexical overlap heuristics. We also find that longer training leads models to abandon lexical overlap heuristics. Finally, we provide evidence that the disparity between models size has its source in the pre-trained model

Pragmatics and non-literal language understanding are essential to human communication, and present a long-standing challenge for artificial language models. We perform a fine-grained comparison of language models and humans on seven pragmatic phenomena, using zero-shot prompting on an expert-curated set of English materials. We ask whether models (1) select pragmatic interpretations of speaker utterances, (2) make similar error patterns as humans, and (3) use similar linguistic cues as humans to solve the tasks. We find that the largest models achieve high accuracy and match human error patterns: within incorrect responses, models favor literal interpretations over heuristic-based distractors. We also find preliminary evidence that models and humans are sensitive to similar linguistic cues. Our results suggest that pragmatic behaviors can emerge in models without explicitly constructed representations of mental states. However, models tend to struggle with phenomena relying on social expectation violations.

We conduct a feasibility study into the applicability of answer-agnostic question generation models to textbook passages. We show that a significant portion of errors in such systems arise from asking irrelevant or uninterpretable questions and that such errors can be ameliorated by providing summarized input. We find that giving these models human-written summaries instead of the original text results in a significant increase in acceptability of generated questions (33% rightarrow 83%) as determined by expert annotators. We also find that, in the absence of human-written summaries, automatic summarization can serve as a good middle ground.

Language Models (LMs) have shown substantial improvements in handling factual knowledge, yet their capability to consistently represent temporal facts, which are valid only within specific timeframes, remains underexplored. To investigate this, we introduce TimeStress, a novel dataset comprising 521K statements on 2003 of the most popular temporal facts in Wikidata. Each statement contextualizes a fact with correct and incorrect dates across three precisions (Day, Month, Year). This setup allows us to evaluate LMs' ability to discern between correct and incorrect temporal statements based on their probability of being generated. We assess 18 LMs across various architectures using two metrics: the win rate, indicating how often correct dates outperform incorrect ones, and robustness, reflecting consistent performance across all dates. Our findings reveal that while some LMs achieve a win rate exceeding 80\%, robustness remains low, with the best model achieving only 6\%. Furthermore, robust knowledge at one date precision does not reliably transfer to others, highlighting a significant generalization gap. These results underscore the struggle of LMs to maintain a consistent temporal representation, supporting their limitations as reliable sources of temporal knowledge. We provide all data and code for further research.

Instruction-tuned language models (LM) are able to respond to imperative commands, providing a more natural user interface compared to their base counterparts. In this work, we present Promptriever, the first retrieval model able to be prompted like an LM. To train Promptriever, we curate and release a new instance-level instruction training set from MS MARCO, spanning nearly 500k instances. Promptriever not only achieves strong performance on standard retrieval tasks, but also follows instructions. We observe: (1) large gains (reaching SoTA) on following detailed relevance instructions (+14.3 p-MRR / +3.1 nDCG on FollowIR), (2) significantly increased robustness to lexical choices/phrasing in the query+instruction (+12.9 Robustness@10 on InstructIR), and (3) the ability to perform hyperparameter search via prompting to reliably improve retrieval performance (+1.4 average increase on BEIR). Promptriever demonstrates that retrieval models can be controlled with prompts on a per-query basis, setting the stage for future work aligning LM prompting techniques with information retrieval.

A major open problem in neural machine translation (NMT) is the translation of idiomatic expressions, such as "under the weather". The meaning of these expressions is not composed by the meaning of their constituent words, and NMT models tend to translate them literally (i.e., word-by-word), which leads to confusing and nonsensical translations. Research on idioms in NMT is limited and obstructed by the absence of automatic methods for quantifying these errors. In this work, first, we propose a novel metric for automatically measuring the frequency of literal translation errors without human involvement. Equipped with this metric, we present controlled translation experiments with models trained in different conditions (with/without the test-set idioms) and across a wide range of (global and targeted) metrics and test sets. We explore the role of monolingual pretraining and find that it yields substantial targeted improvements, even without observing any translation examples of the test-set idioms. In our analysis, we probe the role of idiom context. We find that the randomly initialized models are more local or "myopic" as they are relatively unaffected by variations of the idiom context, unlike the pretrained ones.

Large Language Models (LLMs) have demonstrated remarkable capabilities across various applications, fundamentally reshaping the landscape of natural language processing (NLP) research. However, recent evaluation frameworks often rely on the output probabilities of LLMs for predictions, primarily due to computational constraints, diverging from real-world LLM usage scenarios. While widely employed, the efficacy of these probability-based evaluation strategies remains an open research question. This study aims to scrutinize the validity of such probability-based evaluation methods within the context of using LLMs for Multiple Choice Questions (MCQs), highlighting their inherent limitations. Our empirical investigation reveals that the prevalent probability-based evaluation method inadequately aligns with generation-based prediction. Furthermore, current evaluation frameworks typically assess LLMs through predictive tasks based on output probabilities rather than directly generating responses, owing to computational limitations. We illustrate that these probability-based approaches do not effectively correspond with generative predictions. The outcomes of our study can enhance the understanding of LLM evaluation methodologies and provide insights for future research in this domain.

Mitigating explicit and implicit biases in Large Language Models (LLMs) has become a critical focus in the field of natural language processing. However, many current methodologies evaluate scenarios in isolation, without considering the broader context or the spectrum of potential biases within each situation. To address this, we introduce the Sensitivity Testing on Offensive Progressions (STOP) dataset, which includes 450 offensive progressions containing 2,700 unique sentences of varying severity that progressively escalate from less to more explicitly offensive. Covering a broad spectrum of 9 demographics and 46 sub-demographics, STOP ensures inclusivity and comprehensive coverage. We evaluate several leading closed- and open-source models, including GPT-4, Mixtral, and Llama 3. Our findings reveal that even the best-performing models detect bias inconsistently, with success rates ranging from 19.3% to 69.8%. We also demonstrate how aligning models with human judgments on STOP can improve model answer rates on sensitive tasks such as BBQ, StereoSet, and CrowS-Pairs by up to 191%, while maintaining or even improving performance. STOP presents a novel framework for assessing the complex nature of biases in LLMs, which will enable more effective bias mitigation strategies and facilitates the creation of fairer language models.

As large language models improve, there is increasing interest in techniques that leverage these models' capabilities to refine their own outputs. In this work, we introduce Shepherd, a language model specifically tuned to critique responses and suggest refinements, extending beyond the capabilities of an untuned model to identify diverse errors and provide suggestions to remedy them. At the core of our approach is a high quality feedback dataset, which we curate from community feedback and human annotations. Even though Shepherd is small (7B parameters), its critiques are either equivalent or preferred to those from established models including ChatGPT. Using GPT-4 for evaluation, Shepherd reaches an average win-rate of 53-87% compared to competitive alternatives. In human evaluation, Shepherd strictly outperforms other models and on average closely ties with ChatGPT.

The BabyLM Challenge is a community effort to close the data-efficiency gap between human and computational language learners. Participants compete to optimize language model training on a fixed language data budget of 100 million words or less. This year, we released improved text corpora, as well as a vision-and-language corpus to facilitate research into cognitively plausible vision language models. Submissions were compared on evaluation tasks targeting grammatical ability, (visual) question answering, pragmatic abilities, and grounding, among other abilities. Participants could submit to a 10M-word text-only track, a 100M-word text-only track, and/or a 100M-word and image multimodal track. From 31 submissions employing diverse methods, a hybrid causal-masked language model architecture outperformed other approaches. No submissions outperformed the baselines in the multimodal track. In follow-up analyses, we found a strong relationship between training FLOPs and average performance across tasks, and that the best-performing submissions proposed changes to the training data, training objective, and model architecture. This year's BabyLM Challenge shows that there is still significant room for innovation in this setting, in particular for image-text modeling, but community-driven research can yield actionable insights about effective strategies for small-scale language modeling.

With the recent appearance of LLMs in practical settings, having methods that can effectively detect factual inconsistencies is crucial to reduce the propagation of misinformation and improve trust in model outputs. When testing on existing factual consistency benchmarks, we find that a few large language models (LLMs) perform competitively on classification benchmarks for factual inconsistency detection compared to traditional non-LLM methods. However, a closer analysis reveals that most LLMs fail on more complex formulations of the task and exposes issues with existing evaluation benchmarks, affecting evaluation precision. To address this, we propose a new protocol for inconsistency detection benchmark creation and implement it in a 10-domain benchmark called SummEdits. This new benchmark is 20 times more cost-effective per sample than previous benchmarks and highly reproducible, as we estimate inter-annotator agreement at about 0.9. Most LLMs struggle on SummEdits, with performance close to random chance. The best-performing model, GPT-4, is still 8\% below estimated human performance, highlighting the gaps in LLMs' ability to reason about facts and detect inconsistencies when they occur.

As research in large language models (LLMs) continues to accelerate, LLM-based evaluation has emerged as a scalable and cost-effective alternative to human evaluations for comparing the ever increasing list of models. This paper investigates the efficacy of these "LLM evaluators", particularly in using them to assess instruction following, a metric that gauges how closely generated text adheres to the given instruction. We introduce a challenging meta-evaluation benchmark, LLMBar, designed to test the ability of an LLM evaluator in discerning instruction-following outputs. The authors manually curated 419 pairs of outputs, one adhering to instructions while the other diverging, yet may possess deceptive qualities that mislead an LLM evaluator, e.g., a more engaging tone. Contrary to existing meta-evaluation, we discover that different evaluators (i.e., combinations of LLMs and prompts) exhibit distinct performance on LLMBar and even the highest-scoring ones have substantial room for improvement. We also present a novel suite of prompting strategies that further close the gap between LLM and human evaluators. With LLMBar, we hope to offer more insight into LLM evaluators and foster future research in developing better instruction-following models.

Paraphrasing of offensive content is a better alternative to content removal and helps improve civility in a communication environment. Supervised paraphrasers; however, rely heavily on large quantities of labelled data to help preserve meaning and intent. They also retain a large portion of the offensiveness of the original content, which raises questions on their overall usability. In this paper we aim to assist practitioners in developing usable paraphrasers by exploring In-Context Learning (ICL) with large language models (LLMs), i.e., using a limited number of input-label demonstration pairs to guide the model in generating desired outputs for specific queries. Our study focuses on key factors such as -- number and order of demonstrations, exclusion of prompt instruction, and reduction in measured toxicity. We perform principled evaluation on three datasets, including our proposed Context-Aware Polite Paraphrase dataset, comprising of dialogue-style rude utterances, polite paraphrases, and additional dialogue context. We evaluate our approach using two closed source and one open source LLM. Our results reveal that ICL is comparable to supervised methods in generation quality, while being qualitatively better by 25% on human evaluation and attaining lower toxicity by 76%. Also, ICL-based paraphrasers only show a slight reduction in performance even with just 10% training data.

We introduce a new cross-modal fusion technique designed for generative error correction in automatic speech recognition (ASR). Our methodology leverages both acoustic information and external linguistic representations to generate accurate speech transcription contexts. This marks a step towards a fresh paradigm in generative error correction within the realm of n-best hypotheses. Unlike the existing ranking-based rescoring methods, our approach adeptly uses distinct initialization techniques and parameter-efficient algorithms to boost ASR performance derived from pre-trained speech and text models. Through evaluation across diverse ASR datasets, we evaluate the stability and reproducibility of our fusion technique, demonstrating its improved word error rate relative (WERR) performance in comparison to n-best hypotheses by relatively 37.66%. To encourage future research, we have made our code and pre-trained models open source at https://github.com/Srijith-rkr/Whispering-LLaMA.

We revisit a pragmatic inference problem in dialog: understanding indirect responses to questions. Humans can interpret 'I'm starving.' in response to 'Hungry?', even without direct cue words such as 'yes' and 'no'. In dialog systems, allowing natural responses rather than closed vocabularies would be similarly beneficial. However, today's systems are only as sensitive to these pragmatic moves as their language model allows. We create and release the first large-scale English language corpus 'Circa' with 34,268 (polar question, indirect answer) pairs to enable progress on this task. The data was collected via elaborate crowdsourcing, and contains utterances with yes/no meaning, as well as uncertain, middle-ground, and conditional responses. We also present BERT-based neural models to predict such categories for a question-answer pair. We find that while transfer learning from entailment works reasonably, performance is not yet sufficient for robust dialog. Our models reach 82-88% accuracy for a 4-class distinction, and 74-85% for 6 classes.

In automated pronunciation assessment, recent emphasis progressively lies on evaluating multiple aspects to provide enriched feedback. However, acquiring multi-aspect-score labeled data for non-native language learners' speech poses challenges; moreover, it often leads to score-imbalanced distributions. In this paper, we propose two Acoustic Feature Mixup strategies, linearly and non-linearly interpolating with the in-batch averaged feature, to address data scarcity and score-label imbalances. Primarily using goodness-of-pronunciation as an acoustic feature, we tailor mixup designs to suit pronunciation assessment. Further, we integrate fine-grained error-rate features by comparing speech recognition results with the original answer phonemes, giving direct hints for mispronunciation. Effective mixing of the acoustic features notably enhances overall scoring performances on the speechocean762 dataset, and detailed analysis highlights our potential to predict unseen distortions.

The fluency and creativity of large pre-trained language models (LLMs) have led to their widespread use, sometimes even as a replacement for traditional search engines. Yet language models are prone to making convincing but factually inaccurate claims, often referred to as 'hallucinations.' These errors can inadvertently spread misinformation or harmfully perpetuate misconceptions. Further, manual fact-checking of model responses is a time-consuming process, making human factuality labels expensive to acquire. In this work, we fine-tune language models to be more factual, without human labeling and targeting more open-ended generation settings than past work. We leverage two key recent innovations in NLP to do so. First, several recent works have proposed methods for judging the factuality of open-ended text by measuring consistency with an external knowledge base or simply a large model's confidence scores. Second, the direct preference optimization algorithm enables straightforward fine-tuning of language models on objectives other than supervised imitation, using a preference ranking over possible model responses. We show that learning from automatically generated factuality preference rankings, generated either through existing retrieval systems or our novel retrieval-free approach, significantly improves the factuality (percent of generated claims that are correct) of Llama-2 on held-out topics compared with RLHF or decoding strategies targeted at factuality. At 7B scale, compared to Llama-2-chat, we observe 58% and 40% reduction in factual error rate when generating biographies and answering medical questions, respectively.

A major challenge in evaluating data-to-text (D2T) generation is measuring the semantic accuracy of the generated text, i.e. checking if the output text contains all and only facts supported by the input data. We propose a new metric for evaluating the semantic accuracy of D2T generation based on a neural model pretrained for natural language inference (NLI). We use the NLI model to check textual entailment between the input data and the output text in both directions, allowing us to reveal omissions or hallucinations. Input data are converted to text for NLI using trivial templates. Our experiments on two recent D2T datasets show that our metric can achieve high accuracy in identifying erroneous system outputs.

This paper summarizes our contributions to the document-grounded dialog tasks at the 9th and 10th Dialog System Technology Challenges (DSTC9 and DSTC10). In both iterations the task consists of three subtasks: first detect whether the current turn is knowledge seeking, second select a relevant knowledge document, and third generate a response grounded on the selected document. For DSTC9 we proposed different approaches to make the selection task more efficient. The best method, Hierarchical Selection, actually improves the results compared to the original baseline and gives a speedup of 24x. In the DSTC10 iteration of the task, the challenge was to adapt systems trained on written dialogs to perform well on noisy automatic speech recognition transcripts. Therefore, we proposed data augmentation techniques to increase the robustness of the models as well as methods to adapt the style of generated responses to fit well into the proceeding dialog. Additionally, we proposed a noisy channel model that allows for increasing the factuality of the generated responses. In addition to summarizing our previous contributions, in this work, we also report on a few small improvements and reconsider the automatic evaluation metrics for the generation task which have shown a low correlation to human judgments.

A large number of people are forced to use the Web in a language they have low literacy in due to technology asymmetries. Written text in the second language (L2) from such users often contains a large number of errors that are influenced by their native language (L1). We propose a method to mine phoneme confusions (sounds in L2 that an L1 speaker is likely to conflate) for pairs of L1 and L2. These confusions are then plugged into a generative model (Bi-Phone) for synthetically producing corrupted L2 text. Through human evaluations, we show that Bi-Phone generates plausible corruptions that differ across L1s and also have widespread coverage on the Web. We also corrupt the popular language understanding benchmark SuperGLUE with our technique (FunGLUE for Phonetically Noised GLUE) and show that SoTA language understating models perform poorly. We also introduce a new phoneme prediction pre-training task which helps byte models to recover performance close to SuperGLUE. Finally, we also release the FunGLUE benchmark to promote further research in phonetically robust language models. To the best of our knowledge, FunGLUE is the first benchmark to introduce L1-L2 interactions in text.

Evaluating the performance of Grammatical Error Correction (GEC) models has become increasingly challenging, as large language model (LLM)-based GEC systems often produce corrections that diverge from provided gold references. This discrepancy undermines the reliability of traditional reference-based evaluation metrics. In this study, we propose a novel evaluation framework for GEC models, DSGram, integrating Semantic Coherence, Edit Level, and Fluency, and utilizing a dynamic weighting mechanism. Our framework employs the Analytic Hierarchy Process (AHP) in conjunction with large language models to ascertain the relative importance of various evaluation criteria. Additionally, we develop a dataset incorporating human annotations and LLM-simulated sentences to validate our algorithms and fine-tune more cost-effective models. Experimental results indicate that our proposed approach enhances the effectiveness of GEC model evaluations.

Factual inconsistencies pose a significant hurdle for the faithful summarization by generative models. While a major direction to enhance inconsistency detection is to derive stronger Natural Language Inference (NLI) models, we propose an orthogonal aspect that underscores the importance of incorporating task-specific taxonomy into the inference. To this end, we consolidate key error types of inconsistent facts in summaries, and incorporate them to facilitate both the zero-shot and supervised paradigms of LLMs. Extensive experiments on ten datasets of five distinct domains suggest that, zero-shot LLM inference could benefit from the explicit solution space depicted by the error type taxonomy, and achieves state-of-the-art performance overall, surpassing specialized non-LLM baselines, as well as recent LLM baselines. We further distill models that fuse the taxonomy into parameters through our designed prompt completions and supervised training strategies, efficiently substituting state-of-the-art zero-shot inference with much larger LLMs.

Recent evaluations of Large Language Models (LLMs) have centered around testing their zero-shot/few-shot capabilities for basic natural language tasks and their ability to translate instructions into tool APIs. However, the evaluation of LLMs utilizing complex tools to finish multi-turn, multi-modal instructions in a complex multi-modal environment has not been investigated. To address this gap, we introduce the PowerPoint Task Completion (PPTC) benchmark to assess LLMs' ability to create and edit PPT files based on user instructions. It contains 279 multi-turn sessions covering diverse topics and hundreds of instructions involving multi-modal operations. We also propose the PPTX-Match Evaluation System that evaluates if LLMs finish the instruction based on the prediction file rather than the label API sequence, thus it supports various LLM-generated API sequences. We measure 3 closed LLMs and 6 open-source LLMs. The results show that GPT-4 outperforms other LLMs with 75.1\% accuracy in single-turn dialogue testing but faces challenges in completing entire sessions, achieving just 6\% session accuracy. We find three main error causes in our benchmark: error accumulation in the multi-turn session, long PPT template processing, and multi-modality perception. These pose great challenges for future LLM and agent systems. We release the data, code, and evaluation system of PPTC at https://github.com/gydpku/PPTC.

Retrieval-augmented generation (RAG) grounds large language model (LLM) output by leveraging external knowledge sources to reduce factual hallucinations. However, prior works lack a comprehensive evaluation of different language families, making it challenging to evaluate LLM robustness against errors in external retrieved knowledge. To overcome this, we establish NoMIRACL, a human-annotated dataset for evaluating LLM robustness in RAG across 18 typologically diverse languages. NoMIRACL includes both a non-relevant and a relevant subset. Queries in the non-relevant subset contain passages manually judged as non-relevant or noisy, whereas queries in the relevant subset include at least a single judged relevant passage. We measure LLM robustness using two metrics: (i) hallucination rate, measuring model tendency to hallucinate an answer, when the answer is not present in passages in the non-relevant subset, and (ii) error rate, measuring model inaccuracy to recognize relevant passages in the relevant subset. We build a GPT-4 baseline which achieves a 33.2% hallucination rate on the non-relevant and a 14.9% error rate on the relevant subset on average. Our evaluation reveals that GPT-4 hallucinates frequently in high-resource languages, such as French or English. This work highlights an important avenue for future research to improve LLM robustness to learn how to better reject non-relevant information in RAG.

Large Language Models (LLMs) have demonstrated significant performance improvements across various cognitive tasks. An emerging application is using LLMs to enhance retrieval-augmented generation (RAG) capabilities. These systems require LLMs to understand user queries, retrieve relevant information, and synthesize coherent and accurate responses. Given the increasing real-world deployment of such systems, comprehensive evaluation becomes crucial. To this end, we propose FRAMES (Factuality, Retrieval, And reasoning MEasurement Set), a high-quality evaluation dataset designed to test LLMs' ability to provide factual responses, assess retrieval capabilities, and evaluate the reasoning required to generate final answers. While previous work has provided datasets and benchmarks to evaluate these abilities in isolation, FRAMES offers a unified framework that provides a clearer picture of LLM performance in end-to-end RAG scenarios. Our dataset comprises challenging multi-hop questions that require the integration of information from multiple sources. We present baseline results demonstrating that even state-of-the-art LLMs struggle with this task, achieving 0.40 accuracy with no retrieval. The accuracy is significantly improved with our proposed multi-step retrieval pipeline, achieving an accuracy of 0.66 (>50% improvement). We hope our work will help bridge evaluation gaps and assist in developing more robust and capable RAG systems.

We present the joint contribution of Unbabel and Instituto Superior T\'ecnico to the WMT 2023 Shared Task on Quality Estimation (QE). Our team participated on all tasks: sentence- and word-level quality prediction (task 1) and fine-grained error span detection (task 2). For all tasks, we build on the COMETKIWI-22 model (Rei et al., 2022b). Our multilingual approaches are ranked first for all tasks, reaching state-of-the-art performance for quality estimation at word-, span- and sentence-level granularity. Compared to the previous state-of-the-art COMETKIWI-22, we show large improvements in correlation with human judgements (up to 10 Spearman points). Moreover, we surpass the second-best multilingual submission to the shared-task with up to 3.8 absolute points.

Large language models (LLMs) have shown remarkable success across a wide range of natural language generation tasks, where proper prompt designs make great impacts. While existing prompting methods are normally restricted to providing correct information, in this paper, we encourage the model to deliberate by proposing a novel Deliberate then Generate (DTG) prompting framework, which consists of error detection instructions and candidates that may contain errors. DTG is a simple yet effective technique that can be applied to various text generation tasks with minimal modifications. We conduct extensive experiments on 20+ datasets across 7 text generation tasks, including summarization, translation, dialogue, and more. We show that DTG consistently outperforms existing prompting methods and achieves state-of-the-art performance on multiple text generation tasks. We also provide in-depth analyses to reveal the underlying mechanisms of DTG, which may inspire future research on prompting for LLMs.

While there are numerous benchmarks comparing the performance of modern language models (LMs), end-task evaluations often conflate notions of *factual accuracy* ("truth") and *reasoning ability* ("rationality", or "honesty" in the sense of correctly reporting implications of beliefs). Our goal is a dataset that clearly distinguishes these two notions. Our approach is to leverage and extend a collection of human-annotated *entailment trees*, engineered to express both good and bad chains of reasoning, and using a mixture of true and false facts, in particular including counterfactual examples, to avoid belief bias (also known as the "content effect"). The resulting dataset, called BaRDa, contains 3000 entailments (1787 valid, 1213 invalid), using 6681 true and 2319 false statements. Testing on four GPT-series models, GPT3(curie)/GPT3(davinici)/3.5/4, we find factual accuracy (truth) scores of 74.1/80.6/82.6/87.1 and reasoning accuracy scores of 63.1/78.0/71.8/79.2. This shows the clear progression of models towards improved factual accuracy and entailment reasoning, and the dataset provides a new benchmark that more cleanly separates and quantifies these two notions.

We propose a new benchmark corpus to be used for measuring progress in statistical language modeling. With almost one billion words of training data, we hope this benchmark will be useful to quickly evaluate novel language modeling techniques, and to compare their contribution when combined with other advanced techniques. We show performance of several well-known types of language models, with the best results achieved with a recurrent neural network based language model. The baseline unpruned Kneser-Ney 5-gram model achieves perplexity 67.6; a combination of techniques leads to 35% reduction in perplexity, or 10% reduction in cross-entropy (bits), over that baseline. The benchmark is available as a code.google.com project; besides the scripts needed to rebuild the training/held-out data, it also makes available log-probability values for each word in each of ten held-out data sets, for each of the baseline n-gram models.

Misunderstandings arise not only in interpersonal communication but also between humans and Large Language Models (LLMs). Such discrepancies can make LLMs interpret seemingly unambiguous questions in unexpected ways, yielding incorrect responses. While it is widely acknowledged that the quality of a prompt, such as a question, significantly impacts the quality of the response provided by LLMs, a systematic method for crafting questions that LLMs can better comprehend is still underdeveloped. In this paper, we present a method named `Rephrase and Respond' (RaR), which allows LLMs to rephrase and expand questions posed by humans and provide responses in a single prompt. This approach serves as a simple yet effective prompting method for improving performance. We also introduce a two-step variant of RaR, where a rephrasing LLM first rephrases the question and then passes the original and rephrased questions together to a different responding LLM. This facilitates the effective utilization of rephrased questions generated by one LLM with another. Our experiments demonstrate that our methods significantly improve the performance of different models across a wide range to tasks. We further provide a comprehensive comparison between RaR and the popular Chain-of-Thought (CoT) methods, both theoretically and empirically. We show that RaR is complementary to CoT and can be combined with CoT to achieve even better performance. Our work not only contributes to enhancing LLM performance efficiently and effectively but also sheds light on a fair evaluation of LLM capabilities. Data and codes are available at https://github.com/uclaml/Rephrase-and-Respond.

As large language models (LLMs) are adopted as a fundamental component of language technologies, it is crucial to accurately characterize their performance. Because choices in prompt design can strongly influence model behavior, this design process is critical in effectively using any modern pre-trained generative language model. In this work, we focus on LLM sensitivity to a quintessential class of meaning-preserving design choices: prompt formatting. We find that several widely used open-source LLMs are extremely sensitive to subtle changes in prompt formatting in few-shot settings, with performance differences of up to 76 accuracy points when evaluated using LLaMA-2-13B. Sensitivity remains even when increasing model size, the number of few-shot examples, or performing instruction tuning. Our analysis suggests that work evaluating LLMs with prompting-based methods would benefit from reporting a range of performance across plausible prompt formats, instead of the currently-standard practice of reporting performance on a single format. We also show that format performance only weakly correlates between models, which puts into question the methodological validity of comparing models with an arbitrarily chosen, fixed prompt format. To facilitate systematic analysis we propose FormatSpread, an algorithm that rapidly evaluates a sampled set of plausible prompt formats for a given task, and reports the interval of expected performance without accessing model weights. Furthermore, we present a suite of analyses that characterize the nature of this sensitivity, including exploring the influence of particular atomic perturbations and the internal representation of particular formats.

Despite the recent advancements in abstractive summarization systems leveraged from large-scale datasets and pre-trained language models, the factual correctness of the summary is still insufficient. One line of trials to mitigate this problem is to include a post-editing process that can detect and correct factual errors in the summary. In building such a post-editing system, it is strongly required that 1) the process has a high success rate and interpretability and 2) has a fast running time. Previous approaches focus on regeneration of the summary using the autoregressive models, which lack interpretability and require high computing resources. In this paper, we propose an efficient factual error correction system RFEC based on entities retrieval post-editing process. RFEC first retrieves the evidence sentences from the original document by comparing the sentences with the target summary. This approach greatly reduces the length of text for a system to analyze. Next, RFEC detects the entity-level errors in the summaries by considering the evidence sentences and substitutes the wrong entities with the accurate entities from the evidence sentences. Experimental results show that our proposed error correction system shows more competitive performance than baseline methods in correcting the factual errors with a much faster speed.

Reading comprehension has been widely studied. One of the most representative reading comprehension tasks is Stanford Question Answering Dataset (SQuAD), on which machine is already comparable with human. On the other hand, accessing large collections of multimedia or spoken content is much more difficult and time-consuming than plain text content for humans. It's therefore highly attractive to develop machines which can automatically understand spoken content. In this paper, we propose a new listening comprehension task - Spoken SQuAD. On the new task, we found that speech recognition errors have catastrophic impact on machine comprehension, and several approaches are proposed to mitigate the impact.

Effective communication in Air Traffic Control (ATC) is critical to maintaining aviation safety, yet the challenges posed by accented English remain largely unaddressed in Automatic Speech Recognition (ASR) systems. Existing models struggle with transcription accuracy for Southeast Asian-accented (SEA-accented) speech, particularly in noisy ATC environments. This study presents the development of ASR models fine-tuned specifically for Southeast Asian accents using a newly created dataset. Our research achieves significant improvements, achieving a Word Error Rate (WER) of 0.0982 or 9.82% on SEA-accented ATC speech. Additionally, the paper highlights the importance of region-specific datasets and accent-focused training, offering a pathway for deploying ASR systems in resource-constrained military operations. The findings emphasize the need for noise-robust training techniques and region-specific datasets to improve transcription accuracy for non-Western accents in ATC communications.

We introduce LexBench, a comprehensive evaluation suite enabled to test language models (LMs) on ten semantic phrase processing tasks. Unlike prior studies, it is the first work to propose a framework from the comparative perspective to model the general semantic phrase (i.e., lexical collocation) and three fine-grained semantic phrases, including idiomatic expression, noun compound, and verbal construction. Thanks to \ourbenchmark, we assess the performance of 15 LMs across model architectures and parameter scales in classification, extraction, and interpretation tasks. Through the experiments, we first validate the scaling law and find that, as expected, large models excel better than the smaller ones in most tasks. Second, we investigate further through the scaling semantic relation categorization and find that few-shot LMs still lag behind vanilla fine-tuned models in the task. Third, through human evaluation, we find that the performance of strong models is comparable to the human level regarding semantic phrase processing. Our benchmarking findings can serve future research aiming to improve the generic capability of LMs on semantic phrase comprehension. Our source code and data are available at https://github.com/jacklanda/LexBench

Large language models (LLMs) have shown promise for automatic summarization but the reasons behind their successes are poorly understood. By conducting a human evaluation on ten LLMs across different pretraining methods, prompts, and model scales, we make two important observations. First, we find instruction tuning, and not model size, is the key to the LLM's zero-shot summarization capability. Second, existing studies have been limited by low-quality references, leading to underestimates of human performance and lower few-shot and finetuning performance. To better evaluate LLMs, we perform human evaluation over high-quality summaries we collect from freelance writers. Despite major stylistic differences such as the amount of paraphrasing, we find that LMM summaries are judged to be on par with human written summaries.

Traditional automatic speech recognition (ASR) models output lower-cased words without punctuation marks, which reduces readability and necessitates a subsequent text processing model to convert ASR transcripts into a proper format. Simultaneously, the development of end-to-end ASR models capable of predicting punctuation and capitalization presents several challenges, primarily due to limited data availability and shortcomings in the existing evaluation methods, such as inadequate assessment of punctuation prediction. In this paper, we introduce a LibriSpeech-PC benchmark designed to assess the punctuation and capitalization prediction capabilities of end-to-end ASR models. The benchmark includes a LibriSpeech-PC dataset with restored punctuation and capitalization, a novel evaluation metric called Punctuation Error Rate (PER) that focuses on punctuation marks, and initial baseline models. All code, data, and models are publicly available.

Large-scale language models, like ChatGPT, have garnered significant media attention and stunned the public with their remarkable capacity for generating coherent text from short natural language prompts. In this paper, we aim to conduct a systematic inspection of ChatGPT's performance in two controllable generation tasks, with respect to ChatGPT's ability to adapt its output to different target audiences (expert vs. layman) and writing styles (formal vs. informal). Additionally, we evaluate the faithfulness of the generated text, and compare the model's performance with human-authored texts. Our findings indicate that the stylistic variations produced by humans are considerably larger than those demonstrated by ChatGPT, and the generated texts diverge from human samples in several characteristics, such as the distribution of word types. Moreover, we observe that ChatGPT sometimes incorporates factual errors or hallucinations when adapting the text to suit a specific style.

Despite widespread use of LLMs as conversational agents, evaluations of performance fail to capture a crucial aspect of communication: interpreting language in context -- incorporating its pragmatics. Humans interpret language using beliefs and prior knowledge about the world. For example, we intuitively understand the response "I wore gloves" to the question "Did you leave fingerprints?" as meaning "No". To investigate whether LLMs have the ability to make this type of inference, known as an implicature, we design a simple task and evaluate four categories of widely used state-of-the-art models. We find that, despite only evaluating on utterances that require a binary inference (yes or no), models in three of these categories perform close to random. However, LLMs instruction-tuned at the example-level perform significantly better. These results suggest that certain fine-tuning strategies are far better at inducing pragmatic understanding in models. We present our findings as the starting point for further research into evaluating how LLMs interpret language in context and to drive the development of more pragmatic and useful models of human discourse.

Retrieval augmented generation (RAG) systems augment how knowledge language models are by integrating external information sources such as Wikipedia, internal documents, scientific papers, or the open internet. RAG systems that rely on the open internet as their knowledge source have to contend with the complexities of human-generated content. Human communication extends much deeper than just the words rendered as text. Intent, tonality, and connotation can all change the meaning of what is being conveyed. Recent real-world deployments of RAG systems have shown some difficulty in understanding these nuances of human communication. One significant challenge for these systems lies in processing sarcasm. Though the Large Language Models (LLMs) that make up the backbone of these RAG systems are able to detect sarcasm, they currently do not always use these detections for the subsequent processing of text. To address these issues, in this paper, we synthetically generate sarcastic passages from Natural Question's Wikipedia retrieval corpus. We then test the impact of these passages on the performance of both the retriever and reader portion of the RAG pipeline. We introduce a prompting system designed to enhance the model's ability to interpret and generate responses in the presence of sarcasm, thus improving overall system performance. Finally, we conduct ablation studies to validate the effectiveness of our approach, demonstrating improvements in handling sarcastic content within RAG systems.

It is common to reject undesired outputs of Large Language Models (LLMs); however, current methods to do so require an excessive amount of computation, or severely distort the distribution of outputs. We present a method to balance the distortion of the output distribution with computational efficiency, allowing for the generation of long sequences of text with difficult-to-satisfy constraints, with less amplification of low probability outputs compared to existing methods. We show through a series of experiments that the task-specific performance of our method is comparable to methods that do not distort the output distribution, while being much more computationally efficient.

Large Language Models (LLMs) have shown their ability to collaborate effectively with humans in real-world scenarios. However, LLMs are apt to generate hallucinations, i.e., makeup incorrect text and unverified information, which can cause significant damage when deployed for mission-critical tasks. In this paper, we propose a self-check approach based on reverse validation to detect factual errors automatically in a zero-resource fashion. To facilitate future studies and assess different methods, we construct a hallucination detection benchmark named PHD, which is generated by ChatGPT and annotated by human annotators. Contrasting previous studies of zero-resource hallucination detection, our method and benchmark concentrate on passage-level detection instead of sentence-level. We empirically evaluate our method and existing zero-resource detection methods on two datasets. The experimental results demonstrate that the proposed method considerably outperforms the baselines while costing fewer tokens and less time. Furthermore, we manually analyze some hallucination cases that LLM failed to capture, revealing the shared limitation of zero-resource methods.

Auditing unwanted social bias in language models (LMs) is inherently hard due to the multidisciplinary nature of the work. In addition, the rapid evolution of LMs can make benchmarks irrelevant in no time. Bias auditing is further complicated by LM brittleness: when a presumably biased outcome is observed, is it due to model bias or model brittleness? We propose enlisting the models themselves to help construct bias auditing datasets that remain challenging, and introduce bias measures that distinguish between types of model errors. First, we extend an existing bias benchmark for NLI (BBNLI) using a combination of LM-generated lexical variations, adversarial filtering, and human validation. We demonstrate that the newly created dataset (BBNLInext) is more challenging than BBNLI: on average, BBNLI-next reduces the accuracy of state-of-the-art NLI models from 95.3%, as observed by BBNLI, to 58.6%. Second, we employ BBNLI-next to showcase the interplay between robustness and bias, and the subtlety in differentiating between the two. Third, we point out shortcomings in current bias scores used in the literature and propose bias measures that take into account pro-/anti-stereotype bias and model brittleness. We will publicly release the BBNLI-next dataset to inspire research on rapidly expanding benchmarks to keep up with model evolution, along with research on the robustness-bias interplay in bias auditing. Note: This paper contains offensive text examples.

To enable building and testing models on long-document comprehension, we introduce QuALITY, a multiple-choice QA dataset with context passages in English that have an average length of about 5,000 tokens, much longer than typical current models can process. Unlike in prior work with passages, our questions are written and validated by contributors who have read the entire passage, rather than relying on summaries or excerpts. In addition, only half of the questions are answerable by annotators working under tight time constraints, indicating that skimming and simple search are not enough to consistently perform well. Our baseline models perform poorly on this task (55.4%) and significantly lag behind human performance (93.5%).

Despite the significant influx of prompt-tuning techniques for generative vision-language models (VLMs), it remains unclear how sensitive these models are to lexical and semantic alterations in prompts. In this paper, we evaluate the ability of generative VLMs to understand lexical and semantic changes in text using the SugarCrepe++ dataset. We analyze the sensitivity of VLMs to lexical alterations in prompts without corresponding semantic changes. Our findings demonstrate that generative VLMs are highly sensitive to such alterations. Additionally, we show that this vulnerability affects the performance of techniques aimed at achieving consistency in their outputs.

A machine learning system can score well on a given test set by relying on heuristics that are effective for frequent example types but break down in more challenging cases. We study this issue within natural language inference (NLI), the task of determining whether one sentence entails another. We hypothesize that statistical NLI models may adopt three fallible syntactic heuristics: the lexical overlap heuristic, the subsequence heuristic, and the constituent heuristic. To determine whether models have adopted these heuristics, we introduce a controlled evaluation set called HANS (Heuristic Analysis for NLI Systems), which contains many examples where the heuristics fail. We find that models trained on MNLI, including BERT, a state-of-the-art model, perform very poorly on HANS, suggesting that they have indeed adopted these heuristics. We conclude that there is substantial room for improvement in NLI systems, and that the HANS dataset can motivate and measure progress in this area

In recent years, with advances in large language models (LLMs), end-to-end spoken dialogue models (SDMs) have made significant strides. Compared to text-based LLMs, the evaluation of SDMs needs to take speech-related aspects into account, such as paralinguistic information and speech quality. However, there is still a lack of comprehensive evaluations for SDMs in speech-to-speech (S2S) scenarios. To address this gap, we propose URO-Bench, an extensive benchmark for SDMs. Notably, URO-Bench is the first S2S benchmark that covers evaluations about multilingualism, multi-round dialogues, and paralinguistics. Our benchmark is divided into two difficulty levels: basic track and pro track, consisting of 16 and 20 datasets respectively, evaluating the model's abilities in Understanding, Reasoning, and Oral conversation. Evaluations on our proposed benchmark reveal that current open-source SDMs perform rather well in daily QA tasks, but lag behind their backbone LLMs in terms of instruction-following ability and also suffer from catastrophic forgetting. Their performance in advanced evaluations of paralinguistic information and audio understanding remains subpar, highlighting the need for further research in this direction. We hope that URO-Bench can effectively facilitate the development of spoken dialogue models by providing a multifaceted evaluation of existing models and helping to track progress in this area.

Achieving robust language technologies that can perform well across the world's many languages is a central goal of multilingual NLP. In this work, we take stock of and empirically analyse task performance disparities that exist between multilingual task-oriented dialogue (ToD) systems. We first define new quantitative measures of absolute and relative equivalence in system performance, capturing disparities across languages and within individual languages. Through a series of controlled experiments, we demonstrate that performance disparities depend on a number of factors: the nature of the ToD task at hand, the underlying pretrained language model, the target language, and the amount of ToD annotated data. We empirically prove the existence of the adaptation and intrinsic biases in current ToD systems: e.g., ToD systems trained for Arabic or Turkish using annotated ToD data fully parallel to English ToD data still exhibit diminished ToD task performance. Beyond providing a series of insights into the performance disparities of ToD systems in different languages, our analyses offer practical tips on how to approach ToD data collection and system development for new languages.

Automatic Speech recognition (ASR) is a complex and challenging task. In recent years, there have been significant advances in the area. In particular, for the Brazilian Portuguese (BP) language, there were about 376 hours public available for ASR task until the second half of 2020. With the release of new datasets in early 2021, this number increased to 574 hours. The existing resources, however, are composed of audios containing only read and prepared speech. There is a lack of datasets including spontaneous speech, which are essential in different ASR applications. This paper presents CORAA (Corpus of Annotated Audios) v1. with 290.77 hours, a publicly available dataset for ASR in BP containing validated pairs (audio-transcription). CORAA also contains European Portuguese audios (4.69 hours). We also present a public ASR model based on Wav2Vec 2.0 XLSR-53 and fine-tuned over CORAA. Our model achieved a Word Error Rate of 24.18% on CORAA test set and 20.08% on Common Voice test set. When measuring the Character Error Rate, we obtained 11.02% and 6.34% for CORAA and Common Voice, respectively. CORAA corpora were assembled to both improve ASR models in BP with phenomena from spontaneous speech and motivate young researchers to start their studies on ASR for Portuguese. All the corpora are publicly available at https://github.com/nilc-nlp/CORAA under the CC BY-NC-ND 4.0 license.

We introduce Holmes, a benchmark to assess the linguistic competence of language models (LMs) - their ability to grasp linguistic phenomena. Unlike prior prompting-based evaluations, Holmes assesses the linguistic competence of LMs via their internal representations using classifier-based probing. In doing so, we disentangle specific phenomena (e.g., part-of-speech of words) from other cognitive abilities, like following textual instructions, and meet recent calls to assess LMs' linguistic competence in isolation. Composing Holmes, we review over 250 probing studies and feature more than 200 datasets to assess syntax, morphology, semantics, reasoning, and discourse phenomena. Analyzing over 50 LMs reveals that, aligned with known trends, their linguistic competence correlates with model size. However, surprisingly, model architecture and instruction tuning also significantly influence performance, particularly in morphology and syntax. Finally, we propose FlashHolmes, a streamlined version of Holmes designed to lower the high computation load while maintaining high-ranking precision.

We present automatic speech recognition (ASR) systems for Tamil and Kannada based on subword modeling to effectively handle unlimited vocabulary due to the highly agglutinative nature of the languages. We explore byte pair encoding (BPE), and proposed a variant of this algorithm named extended-BPE, and Morfessor tool to segment each word as subwords. We have effectively incorporated maximum likelihood (ML) and Viterbi estimation techniques with weighted finite state transducers (WFST) framework in these algorithms to learn the subword dictionary from a large text corpus. Using the learnt subword dictionary, the words in training data transcriptions are segmented to subwords and we train deep neural network ASR systems which recognize subword sequence for any given test speech utterance. The output subword sequence is then post-processed using deterministic rules to get the final word sequence such that the actual number of words that can be recognized is much larger. For Tamil ASR, We use 152 hours of data for training and 65 hours for testing, whereas for Kannada ASR, we use 275 hours for training and 72 hours for testing. Upon experimenting with different combination of segmentation and estimation techniques, we find that the word error rate (WER) reduces drastically when compared to the baseline word-level ASR, achieving a maximum absolute WER reduction of 6.24% and 6.63% for Tamil and Kannada respectively.

Most language understanding models in task-oriented dialog systems are trained on a small amount of annotated training data, and evaluated in a small set from the same distribution. However, these models can lead to system failure or undesirable output when being exposed to natural language perturbation or variation in practice. In this paper, we conduct comprehensive evaluation and analysis with respect to the robustness of natural language understanding models, and introduce three important aspects related to language understanding in real-world dialog systems, namely, language variety, speech characteristics, and noise perturbation. We propose a model-agnostic toolkit LAUG to approximate natural language perturbations for testing the robustness issues in task-oriented dialog. Four data augmentation approaches covering the three aspects are assembled in LAUG, which reveals critical robustness issues in state-of-the-art models. The augmented dataset through LAUG can be used to facilitate future research on the robustness testing of language understanding in task-oriented dialog.

Language models (LM) are capable of remarkably complex linguistic tasks; however, numerical reasoning is an area in which they frequently struggle. An important but rarely evaluated form of reasoning is understanding probability distributions. In this paper, we focus on evaluating the probabilistic reasoning capabilities of LMs using idealized and real-world statistical distributions. We perform a systematic evaluation of state-of-the-art LMs on three tasks: estimating percentiles, drawing samples, and calculating probabilities. We evaluate three ways to provide context to LMs 1) anchoring examples from within a distribution or family of distributions, 2) real-world context, 3) summary statistics on which to base a Normal approximation. Models can make inferences about distributions, and can be further aided by the incorporation of real-world context, example shots and simplified assumptions, even if these assumptions are incorrect or misspecified. To conduct this work, we developed a comprehensive benchmark distribution dataset with associated question-answer pairs that we will release publicly.

Modern dialog managers face the challenge of having to fulfill human-level conversational skills as part of common user expectations, including but not limited to discourse with no clear objective. Along with these requirements, agents are expected to extrapolate intent from the user's dialogue even when subjected to non-canonical forms of speech. This depends on the agent's comprehension of paraphrased forms of such utterances. Especially in low-resource languages, the lack of data is a bottleneck that prevents advancements of the comprehension performance for these types of agents. In this regard, here we demonstrate the necessity of extracting the intent argument of non-canonical directives in a natural language format, which may yield more accurate parsing, and suggest guidelines for building a parallel corpus for this purpose. Following the guidelines, we construct a Korean corpus of 50K instances of question/command-intent pairs, including the labels for classification of the utterance type. We also propose a method for mitigating class imbalance, demonstrating the potential applications of the corpus generation method and its multilingual extensibility.

Multiple choice questions (MCQs) are commonly used to evaluate the capabilities of large language models (LLMs). One common way to evaluate the model response is to rank the candidate answers based on the log probability of the first token prediction. An alternative way is to examine the text output. Prior work has shown that first token probabilities lack robustness to changes in MCQ phrasing, and that first token probabilities do not match text answers for instruction-tuned models. Therefore, in this paper, we investigate the robustness of text answers. We show that the text answers are more robust to question perturbations than the first token probabilities, when the first token answers mismatch the text answers. The difference in robustness increases as the mismatch rate becomes greater. As the mismatch reaches over 50\%, the text answer is more robust to option order changes than the debiased first token probabilities using state-of-the-art debiasing methods such as PriDe. Our findings provide further evidence for the benefits of text answer evaluation over first token probability evaluation.

The ability of Large Language Models (LLMs) to generate structured outputs, such as JSON, is crucial for their use in Compound AI Systems. However, evaluating and improving this capability remains challenging. In this work, we introduce StructuredRAG, a benchmark of six tasks designed to assess LLMs' proficiency in following response format instructions. We evaluate two state-of-the-art LLMs, Gemini 1.5 Pro and Llama 3 8B-instruct with 4-bit quantization using two distinct prompting strategies. We introduce these prompting strategies as f-String and Follow the Format (FF) prompting. Across 24 experiments, we find an average success rate of 82.55%. We further find a high variance in performance across tasks, models, and prompting strategies with success rates ranging from 0 to 100%. We find that Llama 3 8B-instruct often performs competitively with Gemini 1.5 Pro. We observe that task complexity significantly influences performance, with tasks involving lists or composite object outputs proving more challenging. Our findings highlight the need for further research into improving the reliability and consistency of structured output generation in LLMs. We have open-sourced our experimental code and results at github.com/weaviate/structured-rag.

Recent prompt-based approaches allow pretrained language models to achieve strong performances on few-shot finetuning by reformulating downstream tasks as a language modeling problem. In this work, we demonstrate that, despite its advantages on low data regimes, finetuned prompt-based models for sentence pair classification tasks still suffer from a common pitfall of adopting inference heuristics based on lexical overlap, e.g., models incorrectly assuming a sentence pair is of the same meaning because they consist of the same set of words. Interestingly, we find that this particular inference heuristic is significantly less present in the zero-shot evaluation of the prompt-based model, indicating how finetuning can be destructive to useful knowledge learned during the pretraining. We then show that adding a regularization that preserves pretraining weights is effective in mitigating this destructive tendency of few-shot finetuning. Our evaluation on three datasets demonstrates promising improvements on the three corresponding challenge datasets used to diagnose the inference heuristics.

Sycophancy is an undesirable behavior where models tailor their responses to follow a human user's view even when that view is not objectively correct (e.g., adapting liberal views once a user reveals that they are liberal). In this paper, we study the prevalence of sycophancy in language models and propose a simple synthetic-data intervention to reduce this behavior. First, on a set of three sycophancy tasks (Perez et al., 2022) where models are asked for an opinion on statements with no correct answers (e.g., politics), we observe that both model scaling and instruction tuning significantly increase sycophancy for PaLM models up to 540B parameters. Second, we extend sycophancy evaluations to simple addition statements that are objectively incorrect, finding that despite knowing that these statements are wrong, language models will still agree with them if the user does as well. To reduce sycophancy, we present a straightforward synthetic-data intervention that takes public NLP tasks and encourages models to be robust to user opinions on these tasks. Adding these data in a lightweight finetuning step can significantly reduce sycophantic behavior on held-out prompts. Code for generating synthetic data for intervention can be found at https://github.com/google/sycophancy-intervention.

While recent studies have looked into the abilities of large language models in various benchmark tasks, including question generation, reading comprehension, multilingual and etc, there have been few studies looking into the controllability of large language models on generation tasks. We present an extensive analysis of various benchmarks including a sentence planning benchmark with different granularities. After comparing large language models against state-of-the-start finetuned smaller models, we present a spectrum showing large language models falling behind, are comparable, or exceed the ability of smaller models. We conclude that **large language models struggle at meeting fine-grained hard constraints**.

ASR Error Detection (AED) models aim to post-process the output of Automatic Speech Recognition (ASR) systems, in order to detect transcription errors. Modern approaches usually use text-based input, comprised solely of the ASR transcription hypothesis, disregarding additional signals from the ASR model. Instead, we propose to utilize the ASR system's word-level confidence scores for improving AED performance. Specifically, we add an ASR Confidence Embedding (ACE) layer to the AED model's encoder, allowing us to jointly encode the confidence scores and the transcribed text into a contextualized representation. Our experiments show the benefits of ASR confidence scores for AED, their complementary effect over the textual signal, as well as the effectiveness and robustness of ACE for combining these signals. To foster further research, we publish a novel AED dataset consisting of ASR outputs on the LibriSpeech corpus with annotated transcription errors.

Retrieval-augmented language models (RALMs) represent a substantial advancement in the capabilities of large language models, notably in reducing factual hallucination by leveraging external knowledge sources. However, the reliability of the retrieved information is not always guaranteed. The retrieval of irrelevant data can lead to misguided responses, and potentially causing the model to overlook its inherent knowledge, even when it possesses adequate information to address the query. Moreover, standard RALMs often struggle to assess whether they possess adequate knowledge, both intrinsic and retrieved, to provide an accurate answer. In situations where knowledge is lacking, these systems should ideally respond with "unknown" when the answer is unattainable. In response to these challenges, we introduces Chain-of-Noting (CoN), a novel approach aimed at improving the robustness of RALMs in facing noisy, irrelevant documents and in handling unknown scenarios. The core idea of CoN is to generate sequential reading notes for retrieved documents, enabling a thorough evaluation of their relevance to the given question and integrating this information to formulate the final answer. We employed ChatGPT to create training data for CoN, which was subsequently trained on an LLaMa-2 7B model. Our experiments across four open-domain QA benchmarks show that RALMs equipped with CoN significantly outperform standard RALMs. Notably, CoN achieves an average improvement of +7.9 in EM score given entirely noisy retrieved documents and +10.5 in rejection rates for real-time questions that fall outside the pre-training knowledge scope.

Retriever-augmented instruction-following models are attractive alternatives to fine-tuned approaches for information-seeking tasks such as question answering (QA). By simply prepending retrieved documents in its input along with an instruction, these models can be adapted to various information domains and tasks without additional fine-tuning. While the model responses tend to be natural and fluent, the additional verbosity makes traditional QA evaluation metrics such as exact match (EM) and F1 unreliable for accurately quantifying model performance. In this work, we investigate the performance of instruction-following models across three information-seeking QA tasks. We use both automatic and human evaluation to evaluate these models along two dimensions: 1) how well they satisfy the user's information need (correctness), and 2) whether they produce a response based on the provided knowledge (faithfulness). Guided by human evaluation and analysis, we highlight the shortcomings of traditional metrics for both correctness and faithfulness. We then propose simple token-overlap based and model-based metrics that reflect the true performance of these models. Our analysis reveals that instruction-following models are competitive, and sometimes even outperform fine-tuned models for correctness. However, these models struggle to stick to the provided knowledge and often hallucinate in their responses. We hope our work encourages a more holistic evaluation of instruction-following models for QA. Our code and data is available at https://github.com/McGill-NLP/instruct-qa

N-gram matching-based evaluation metrics, such as BLEU and chrF, are widely utilized across a range of natural language generation (NLG) tasks. However, recent studies have revealed a weak correlation between these matching-based metrics and human evaluations, especially when compared with neural-based metrics like BLEURT. In this paper, we conjecture that the performance bottleneck in matching-based metrics may be caused by the limited diversity of references. To address this issue, we propose to utilize multiple references to enhance the consistency between these metrics and human evaluations. Within the WMT Metrics benchmarks, we observe that the multi-references F200spBLEU surpasses the conventional single-reference one by an accuracy improvement of 7.2\%. Remarkably, it also exceeds the neural-based BERTscore by an accuracy enhancement of 3.9\%. Moreover, we observe that the data leakage issue in large language models (LLMs) can be mitigated to a large extent by our multi-reference metric. We release the code and data at https://github.com/SefaZeng/LLM-Ref

This paper summarizes our submission to Task 2 of the second track of the 10th Dialog System Technology Challenge (DSTC10) "Knowledge-grounded Task-oriented Dialogue Modeling on Spoken Conversations". Similar to the previous year's iteration, the task consists of three subtasks: detecting whether a turn is knowledge seeking, selecting the relevant knowledge document and finally generating a grounded response. This year, the focus lies on adapting the system to noisy ASR transcripts. We explore different approaches to make the models more robust to this type of input and to adapt the generated responses to the style of spoken conversations. For the latter, we get the best results with a noisy channel model that additionally reduces the number of short and generic responses. Our best system achieved the 1st rank in the automatic and the 3rd rank in the human evaluation of the challenge.

The recent success of Large Language Models (LLMs) has catalyzed an increasing interest in their self-correction capabilities. This paper presents a comprehensive investigation into the intrinsic self-correction of LLMs, attempting to address the ongoing debate about its feasibility. Our research has identified an important latent factor - the "confidence" of LLMs - during the self-correction process. Overlooking this factor may cause the models to over-criticize themselves, resulting in unreliable conclusions regarding the efficacy of self-correction. We have experimentally observed that LLMs possess the capability to understand the "confidence" in their own responses. It motivates us to develop an "If-or-Else" (IoE) prompting framework, designed to guide LLMs in assessing their own "confidence", facilitating intrinsic self-corrections. We conduct extensive experiments and demonstrate that our IoE-based Prompt can achieve a consistent improvement regarding the accuracy of self-corrected responses over the initial answers. Our study not only sheds light on the underlying factors affecting self-correction in LLMs, but also introduces a practical framework that utilizes the IoE prompting principle to efficiently improve self-correction capabilities with "confidence". The code is available at https://github.com/MBZUAI-CLeaR/IoE-Prompting.git.

As large language models (LLMs) continue to advance, accurately and comprehensively evaluating their performance becomes increasingly challenging. Human evaluations are conventionally considered the gold standard in natural language generation, but recent advancements incorporate state-of-the-art LLMs as proxies for human judges in evaluation processes. However, the extent to which humans and LLMs are capable evaluators remains uncertain. This study investigates the behavior of crowd-sourced and expert annotators, as well as LLMs, when comparing outputs from different models. To achieve this, we curate a dataset of intentionally flawed machine-generated answers. Our findings reveal a concerning bias in the evaluation process, as answers with factual errors are rated more favorably than answers that are too short or contained grammatical errors. To address this issue, we propose independently evaluating machine-generated text across multiple dimensions, rather than merging all the evaluation aspects into a single score. We instantiate this idea with the Elo rating system, resulting in the Multi-Elo Rating System. Empirical results from our study reveal that this proposed approach significantly enhances the quality of LLM-based evaluations, particularly in terms of factual accuracy. However, there is no significant improvement in crowd-sourced-based evaluations, indicating the need for further investigation and refinement.

Robust, faithful and harm-free pronoun use for individuals is an important goal for language models as their use increases, but prior work tends to study only one or two of these characteristics at a time. To measure progress towards the combined goal, we introduce the task of pronoun fidelity: given a context introducing a co-referring entity and pronoun, the task is to reuse the correct pronoun later. We present RUFF, a carefully-designed dataset of over 5 million instances to measure robust pronoun fidelity in English, and we evaluate 37 popular large language models across architectures (encoder-only, decoder-only and encoder-decoder) and scales (11M-70B parameters). When an individual is introduced with a pronoun, models can mostly faithfully reuse this pronoun in the next sentence, but they are significantly worse with she/her/her, singular they and neopronouns. Moreover, models are easily distracted by non-adversarial sentences discussing other people; even one additional sentence with a distractor pronoun causes accuracy to drop on average by 34%. Our results show that pronoun fidelity is neither robust, nor due to reasoning, in a simple, naturalistic setting where humans achieve nearly 100% accuracy. We encourage researchers to bridge the gaps we find and to carefully evaluate reasoning in settings where superficial repetition might inflate perceptions of model performance.

Process-level Reward Models (PRMs) are crucial for complex reasoning and decision-making tasks, where each intermediate step plays an important role in the reasoning process. Since language models are prone to various types of errors during the reasoning process, PRMs are required to possess nuanced capabilities for detecting various implicit error types in real-world scenarios. However, current benchmarks primarily focus on step correctness, failing to evaluate PRMs' performance systematically. To address this gap, we introduce PRMBench, a process-level benchmark specifically designed to assess the fine-grained error detection capabilities of PRMs. PRMBench comprises 6,216 carefully designed problems and 83,456 step-level labels, evaluating models across multiple dimensions, including simplicity, soundness, and sensitivity. In our experiments on 15 models, spanning both open-source PRMs and closed-source large language models prompted as critic models, we uncover significant weaknesses in current PRMs. These findings underscore the challenges inherent in process-level evaluation and highlight key directions for future research. We hope PRMBench can be a robust bench for advancing research on PRM evaluation and development.

Retrieval-augmented generation (RAG) has shown impressive capabilities in mitigating hallucinations in large language models (LLMs). However, LLMs struggle to handle misleading retrievals and often fail to maintain their own reasoning when exposed to conflicting or selectively-framed evidence, making them vulnerable to real-world misinformation. In such real-world retrieval scenarios, misleading and conflicting information is rampant, particularly in the political domain, where evidence is often selectively framed, incomplete, or polarized. However, existing RAG benchmarks largely assume a clean retrieval setting, where models succeed by accurately retrieving and generating answers from gold-standard documents. This assumption fails to align with real-world conditions, leading to an overestimation of RAG system performance. To bridge this gap, we introduce RAGuard, a fact-checking dataset designed to evaluate the robustness of RAG systems against misleading retrievals. Unlike prior benchmarks that rely on synthetic noise, our dataset constructs its retrieval corpus from Reddit discussions, capturing naturally occurring misinformation. It categorizes retrieved evidence into three types: supporting, misleading, and irrelevant, providing a realistic and challenging testbed for assessing how well RAG systems navigate different retrieval information. Our benchmark experiments reveal that when exposed to misleading retrievals, all tested LLM-powered RAG systems perform worse than their zero-shot baselines (i.e., no retrieval at all), highlighting their susceptibility to noisy environments. To the best of our knowledge, RAGuard is the first benchmark to systematically assess RAG robustness against misleading evidence. We expect this benchmark will drive future research toward improving RAG systems beyond idealized datasets, making them more reliable for real-world applications.

Large language models (LLMs) can produce erroneous responses that sound fluent and convincing, raising the risk that users will rely on these responses as if they were correct. Mitigating such overreliance is a key challenge. Through a think-aloud study in which participants use an LLM-infused application to answer objective questions, we identify several features of LLM responses that shape users' reliance: explanations (supporting details for answers), inconsistencies in explanations, and sources. Through a large-scale, pre-registered, controlled experiment (N=308), we isolate and study the effects of these features on users' reliance, accuracy, and other measures. We find that the presence of explanations increases reliance on both correct and incorrect responses. However, we observe less reliance on incorrect responses when sources are provided or when explanations exhibit inconsistencies. We discuss the implications of these findings for fostering appropriate reliance on LLMs.

Arabic is known to present unique challenges for Automatic Speech Recognition (ASR). On one hand, its rich linguistic diversity and wide range of dialects complicate the development of robust, inclusive models. On the other, current multilingual ASR models are compute-intensive and lack proper comprehensive evaluations. In light of these challenges, we distill knowledge from large teacher models into smaller student variants that are more efficient. We also introduce a novel human-annotated dataset covering five under-represented Arabic dialects for evaluation. We further evaluate both our models and existing SoTA multilingual models on both standard available benchmarks and our new dialectal data. Our best-distilled model's overall performance (45.0\% WER) surpasses that of a SoTA model twice its size (SeamlessM4T-large-v2, WER=47.0\%) and its teacher model (Whisper-large-v2, WER=55.1\%), and its average performance on our new dialectal data (56.9\% WER) outperforms all other models. To gain more insight into the poor performance of these models on dialectal data, we conduct an error analysis and report the main types of errors the different models tend to make. The GitHub repository for the project is available at https://github.com/UBC-NLP/distill-whisper-ar.

With the advent of Transformers, large language models (LLMs) have saturated well-known NLP benchmarks and leaderboards with high aggregate performance. However, many times these models systematically fail on tail data or rare groups not obvious in aggregate evaluation. Identifying such problematic data groups is even more challenging when there are no explicit labels (e.g., ethnicity, gender, etc.) and further compounded for NLP datasets due to the lack of visual features to characterize failure modes (e.g., Asian males, animals indoors, waterbirds on land, etc.). This paper introduces an interactive Systematic Error Analysis and Labeling (\seal) tool that uses a two-step approach to first identify high error slices of data and then, in the second step, introduce methods to give human-understandable semantics to those underperforming slices. We explore a variety of methods for coming up with coherent semantics for the error groups using language models for semantic labeling and a text-to-image model for generating visual features. SEAL toolkit and demo screencast is available at https://huggingface.co/spaces/nazneen/seal.

Spelling irregularities, known now as spelling mistakes, have been found for several centuries. As humans, we are able to understand most of the misspelled words based on their location in the sentence, perceived pronunciation, and context. Unlike humans, computer systems do not possess the convenient auto complete functionality of which human brains are capable. While many programs provide spelling correction functionality, many systems do not take context into account. Moreover, Artificial Intelligence systems function in the way they are trained on. With many current Natural Language Processing (NLP) systems trained on grammatically correct text data, many are vulnerable against adversarial examples, yet correctly spelled text processing is crucial for learning. In this paper, we investigate how spelling errors can be corrected in context, with a pre-trained language model BERT. We present two experiments, based on BERT and the edit distance algorithm, for ranking and selecting candidate corrections. The results of our experiments demonstrated that when combined properly, contextual word embeddings of BERT and edit distance are capable of effectively correcting spelling errors.

Recent advancements in speech-language models have yielded significant improvements in speech tokenization and synthesis. However, effectively mapping the complex, multidimensional attributes of speech into discrete tokens remains challenging. This process demands acoustic, semantic, and contextual information for precise speech representations. Existing speech representations generally fall into two categories: acoustic tokens from audio codecs and semantic tokens from speech self-supervised learning models. Although recent efforts have unified acoustic and semantic tokens for improved performance, they overlook the crucial role of contextual representation in comprehensive speech modeling. Our empirical investigations reveal that the absence of contextual representations results in elevated Word Error Rate (WER) and Word Information Lost (WIL) scores in speech transcriptions. To address these limitations, we propose two novel distillation approaches: (1) a language model (LM)-guided distillation method that incorporates contextual information, and (2) a combined LM and self-supervised speech model (SM)-guided distillation technique that effectively distills multimodal representations (acoustic, semantic, and contextual) into a comprehensive speech tokenizer, termed DM-Codec. The DM-Codec architecture adopts a streamlined encoder-decoder framework with a Residual Vector Quantizer (RVQ) and incorporates the LM and SM during the training process. Experiments show DM-Codec significantly outperforms state-of-the-art speech tokenization models, reducing WER by up to 13.46%, WIL by 9.82%, and improving speech quality by 5.84% and intelligibility by 1.85% on the LibriSpeech benchmark dataset. The code, samples, and model checkpoints are available at https://github.com/mubtasimahasan/DM-Codec.

Generative Error Correction (GEC) has emerged as a powerful post-processing method to enhance the performance of Automatic Speech Recognition (ASR) systems. However, we show that GEC models struggle to generalize beyond the specific types of errors encountered during training, limiting their ability to correct new, unseen errors at test time, particularly in out-of-domain (OOD) scenarios. This phenomenon amplifies with named entities (NEs), where, in addition to insufficient contextual information or knowledge about the NEs, novel NEs keep emerging. To address these issues, we propose DARAG (Data- and Retrieval-Augmented Generative Error Correction), a novel approach designed to improve GEC for ASR in in-domain (ID) and OOD scenarios. We augment the GEC training dataset with synthetic data generated by prompting LLMs and text-to-speech models, thereby simulating additional errors from which the model can learn. For OOD scenarios, we simulate test-time errors from new domains similarly and in an unsupervised fashion. Additionally, to better handle named entities, we introduce retrieval-augmented correction by augmenting the input with entities retrieved from a database. Our approach is simple, scalable, and both domain- and language-agnostic. We experiment on multiple datasets and settings, showing that DARAG outperforms all our baselines, achieving 8\% -- 30\% relative WER improvements in ID and 10\% -- 33\% improvements in OOD settings.

With the increasing use of large language models (LLMs), ensuring reliable performance in diverse, real-world environments is essential. Despite their remarkable achievements, LLMs often struggle with adversarial inputs, significantly impacting their effectiveness in practical applications. To systematically understand the robustness of LLMs, we present RUPBench, a comprehensive benchmark designed to evaluate LLM robustness across diverse reasoning tasks. Our benchmark incorporates 15 reasoning datasets, categorized into commonsense, arithmetic, logical, and knowledge-intensive reasoning, and introduces nine types of textual perturbations at lexical, syntactic, and semantic levels. By examining the performance of state-of-the-art LLMs such as GPT-4o, Llama3, Phi-3, and Gemma on both original and perturbed datasets, we provide a detailed analysis of their robustness and error patterns. Our findings highlight that larger models tend to exhibit greater robustness to perturbations. Additionally, common error types are identified through manual inspection, revealing specific challenges faced by LLMs in different reasoning contexts. This work provides insights into areas where LLMs need further improvement to handle diverse and noisy inputs effectively.

Rigorous statistical evaluations of large language models (LLMs), including valid error bars and significance testing, are essential for meaningful and reliable performance assessment. Currently, when such statistical measures are reported, they typically rely on the Central Limit Theorem (CLT). In this position paper, we argue that while CLT-based methods for uncertainty quantification are appropriate when benchmarks consist of thousands of examples, they fail to provide adequate uncertainty estimates for LLM evaluations that rely on smaller, highly specialized benchmarks. In these small-data settings, we demonstrate that CLT-based methods perform very poorly, usually dramatically underestimating uncertainty (i.e. producing error bars that are too small). We give recommendations for alternative frequentist and Bayesian methods that are both easy to implement and more appropriate in these increasingly common scenarios. We provide a simple Python library for these Bayesian methods at https://github.com/sambowyer/bayes_evals .

In Recurrent Neural Networks (RNNs), encoding information in a suboptimal or erroneous way can impact the quality of representations based on later elements in the sequence and subsequently lead to wrong predictions and a worse model performance. In humans, challenging cases like garden path sentences (an instance of this being the infamous "The horse raced past the barn fell") can lead their language understanding astray. However, they are still able to correct their representation accordingly and recover when new information is encountered. Inspired by this, I propose an augmentation to standard RNNs in form of a gradient-based correction mechanism: This way I hope to enable such models to dynamically adapt their inner representation of a sentence, adding a way to correct deviations as soon as they occur. This could therefore lead to more robust models using more flexible representations, even during inference time. I conduct different experiments in the context of language modeling, where the impact of using such a mechanism is examined in detail. To this end, I look at modifications based on different kinds of time-dependent error signals and how they influence the model performance. Furthermore, this work contains a study of the model's confidence in its predictions during training and for challenging test samples and the effect of the manipulation thereof. Lastly, I also study the difference in behavior of these novel models compared to a standard LSTM baseline and investigate error cases in detail to identify points of future research. I show that while the proposed approach comes with promising theoretical guarantees and an appealing intuition, it is only able to produce minor improvements over the baseline due to challenges in its practical application and the efficacy of the tested model variants.

While Automatic Speech Recognition (ASR) models have shown significant advances with the introduction of unsupervised or self-supervised training techniques, these improvements are still only limited to a subsection of languages and speakers. Transfer learning enables the adaptation of large-scale multilingual models to not only low-resource languages but also to more specific speaker groups. However, fine-tuning on data from new domains is usually accompanied by a decrease in performance on the original domain. Therefore, in our experiments, we examine how well the performance of large-scale ASR models can be approximated for smaller domains, with our own dataset of German Senior Voice Commands (SVC-de), and how much of the general speech recognition performance can be preserved by selectively freezing parts of the model during training. To further increase the robustness of the ASR model to vocabulary and speakers outside of the fine-tuned domain, we apply Experience Replay for continual learning. By adding only a fraction of data from the original domain, we are able to reach Word-Error-Rates (WERs) below 5\% on the new domain, while stabilizing performance for general speech recognition at acceptable WERs.

Performing inference on hundreds of thousands of samples with large language models (LLMs) can be computationally and financially costly. We propose batch prompting, a simple alternative prompting approach that enables the LLM to run inference in batches, instead of one sample at a time. Our method reduces both token and time costs while retaining downstream performance. We theoretically demonstrate that under a few-shot in-context learning setting, the inference costs decrease almost inverse linearly with the number of samples in each batch. We extensively validate the effectiveness of batch prompting on ten datasets across commonsense QA, arithmetic reasoning, and NLI/NLU: batch prompting significantly~(up to 5times with six samples in batch) reduces the LLM (Codex) inference token and time costs while achieving better or comparable performance. Our analysis shows that the number of samples in each batch and the complexity of tasks affect its performance. Further, batch prompting can be applied across different LLMs and reasoning methods.

Recently, there has been a growing interest in designing text generation systems from a discourse coherence perspective, e.g., modeling the interdependence between sentences. Still, recent BERT-based evaluation metrics are weak in recognizing coherence, and thus are not reliable in a way to spot the discourse-level improvements of those text generation systems. In this work, we introduce DiscoScore, a parametrized discourse metric, which uses BERT to model discourse coherence from different perspectives, driven by Centering theory. Our experiments encompass 16 non-discourse and discourse metrics, including DiscoScore and popular coherence models, evaluated on summarization and document-level machine translation (MT). We find that (i) the majority of BERT-based metrics correlate much worse with human rated coherence than early discourse metrics, invented a decade ago; (ii) the recent state-of-the-art BARTScore is weak when operated at system level -- which is particularly problematic as systems are typically compared in this manner. DiscoScore, in contrast, achieves strong system-level correlation with human ratings, not only in coherence but also in factual consistency and other aspects, and surpasses BARTScore by over 10 correlation points on average. Further, aiming to understand DiscoScore, we provide justifications to the importance of discourse coherence for evaluation metrics, and explain the superiority of one variant over another. Our code is available at https://github.com/AIPHES/DiscoScore.

There is a growing literature on reasoning by large language models (LLMs), but the discussion on the uncertainty in their responses is still lacking. Our aim is to assess the extent of confidence that LLMs have in their answers and how it correlates with accuracy. Confidence is measured (i) qualitatively in terms of persistence in keeping their answer when prompted to reconsider, and (ii) quantitatively in terms of self-reported confidence score. We investigate the performance of three LLMs -- GPT4o, GPT4-turbo and Mistral -- on two benchmark sets of questions on causal judgement and formal fallacies and a set of probability and statistical puzzles and paradoxes. Although the LLMs show significantly better performance than random guessing, there is a wide variability in their tendency to change their initial answers. There is a positive correlation between qualitative confidence and accuracy, but the overall accuracy for the second answer is often worse than for the first answer. There is a strong tendency to overstate the self-reported confidence score. Confidence is only partially explained by the underlying token-level probability. The material effects of prompting on qualitative confidence and the strong tendency for overconfidence indicate that current LLMs do not have any internally coherent sense of confidence.

Large language models (LLMs) have demonstrated remarkable capabilities across a wide range of tasks in various domains. Despite their impressive performance, they can be unreliable due to factual errors in their generations. Assessing their confidence and calibrating them across different tasks can help mitigate risks and enable LLMs to produce better generations. There has been a lot of recent research aiming to address this, but there has been no comprehensive overview to organize it and outline the main lessons learned. The present survey aims to bridge this gap. In particular, we outline the challenges and we summarize recent technical advancements for LLM confidence estimation and calibration. We further discuss their applications and suggest promising directions for future work.

Automatic Speech Recognition (ASR) systems predominantly cater to monolingual inputs and struggle with the complexity introduced by mixed language audio. In this paper, we present a novel Multi-Agent Data Generation Framework (MADGF) to address this challenge. We finetune the open-source multilingual ASR model, Whisper, utilizing our generated Mixed Cantonese and English (MCE) audio dataset, Which achieved an impressive Mix Error Rate (MER) of 14.28%, 35.13% lower than the original model. Meanwhile, single language recognition ability is not affected, 12.6% Character Error Rate (CER) in Common voice zh-HK, 14.8% Word Error Rate (WER) in Common voice en. However, these metrics do not encompass all aspects critical to the ASR systems. Hence, we propose a novel evaluation metric called Fidelity to the Original Audio, Accuracy, and Latency (FAL).

What kinds of instructional prompts are easier to follow for Language Models (LMs)? We study this question by conducting extensive empirical analysis that shed light on important features of successful instructional prompts. Specifically, we study several classes of reframing techniques for manual reformulation of prompts into more effective ones. Some examples include decomposing a complex task instruction into multiple simpler tasks or itemizing instructions into sequential steps. Our experiments compare the zero-shot and few-shot performance of LMs prompted with reframed instructions on 12 NLP tasks across 6 categories. Compared with original instructions, our reframed instructions lead to significant improvements across LMs with different sizes. For example, the same reframed prompts boost few-shot performance of GPT3-series and GPT2-series by 12.5% and 6.7% respectively averaged over all tasks. Furthermore, reframed instructions reduce the number of examples required to prompt LMs in the few-shot setting. We hope these empirically-driven techniques will pave the way towards more effective future prompting algorithms.

It is important to define meaningful and interpretable automatic evaluation metrics for open-domain dialog research. Standard language generation metrics have been shown to be ineffective for dialog. This paper introduces the FED metric (fine-grained evaluation of dialog), an automatic evaluation metric which uses DialoGPT, without any fine-tuning or supervision. It also introduces the FED dataset which is constructed by annotating a set of human-system and human-human conversations with eighteen fine-grained dialog qualities. The FED metric (1) does not rely on a ground-truth response, (2) does not require training data and (3) measures fine-grained dialog qualities at both the turn and whole dialog levels. FED attains moderate to strong correlation with human judgement at both levels.

Despite recent progress, it has been difficult to prevent semantic hallucinations in generative Large Language Models. One common solution to this is augmenting LLMs with a retrieval system and making sure that the generated output is attributable to the retrieved information. Given this new added constraint, it is plausible to expect that the overall quality of the output will be affected, for example, in terms of fluency. Can scaling language models help? Here we examine the relationship between fluency and attribution in LLMs prompted with retrieved evidence in knowledge-heavy dialog settings. Our experiments were implemented with a set of auto-metrics that are aligned with human preferences. They were used to evaluate a large set of generations, produced under varying parameters of LLMs and supplied context. We show that larger models tend to do much better in both fluency and attribution, and that (naively) using top-k retrieval versus top-1 retrieval improves attribution but hurts fluency. We next propose a recipe that could allow smaller models to both close the gap with larger models and preserve the benefits of top-k retrieval while avoiding its drawbacks.

Although neural-based machine translation evaluation metrics, such as COMET or BLEURT, have achieved strong correlations with human judgements, they are sometimes unreliable in detecting certain phenomena that can be considered as critical errors, such as deviations in entities and numbers. In contrast, traditional evaluation metrics, such as BLEU or chrF, which measure lexical or character overlap between translation hypotheses and human references, have lower correlations with human judgements but are sensitive to such deviations. In this paper, we investigate several ways of combining the two approaches in order to increase robustness of state-of-the-art evaluation methods to translations with critical errors. We show that by using additional information during training, such as sentence-level features and word-level tags, the trained metrics improve their capability to penalize translations with specific troublesome phenomena, which leads to gains in correlation with human judgments and on recent challenge sets on several language pairs.

The recent release of very large language models such as PaLM and GPT-4 has made an unprecedented impact in the popular media and public consciousness, giving rise to a mixture of excitement and fear as to their capabilities and potential uses, and shining a light on natural language processing research which had not previously received so much attention. The developments offer great promise for education technology, and in this paper we look specifically at the potential for incorporating large language models in AI-driven language teaching and assessment systems. We consider several research areas and also discuss the risks and ethical considerations surrounding generative AI in education technology for language learners. Overall we find that larger language models offer improvements over previous models in text generation, opening up routes toward content generation which had not previously been plausible. For text generation they must be prompted carefully and their outputs may need to be reshaped before they are ready for use. For automated grading and grammatical error correction, tasks whose progress is checked on well-known benchmarks, early investigations indicate that large language models on their own do not improve on state-of-the-art results according to standard evaluation metrics. For grading it appears that linguistic features established in the literature should still be used for best performance, and for error correction it may be that the models can offer alternative feedback styles which are not measured sensitively with existing methods. In all cases, there is work to be done to experiment with the inclusion of large language models in education technology for language learners, in order to properly understand and report on their capacities and limitations, and to ensure that foreseeable risks such as misinformation and harmful bias are mitigated.

Large language models (LLMs) demonstrate great performance in text generation. However, LLMs are still suffering from hallucinations. In this work, we propose an inference-time method, Self-Highlighted Hesitation (SH2), to help LLMs decode more truthfully. SH2 is based on a simple fact rooted in information theory that for an LLM, the tokens predicted with lower probabilities are prone to be more informative than others. Our analysis shows that the tokens assigned with lower probabilities by an LLM are more likely to be closely related to factual information, such as nouns, proper nouns, and adjectives. Therefore, we propose to ''highlight'' the factual information by selecting the tokens with the lowest probabilities and concatenating them to the original context, thus forcing the model to repeatedly read and hesitate on these tokens before generation. During decoding, we also adopt contrastive decoding to emphasize the difference in the output probabilities brought by the hesitation. Experimental results demonstrate that our SH2, requiring no additional data or models, can effectively help LLMs elicit factual knowledge and distinguish hallucinated contexts. Significant and consistent improvements are achieved by SH2 for LLaMA-7b and LLaMA2-7b on multiple hallucination tasks.

When prompting a language model (LM), users frequently expect the model to adhere to a set of behavioral principles across diverse tasks, such as producing insightful content while avoiding harmful or biased language. Instilling such principles into a model can be resource-intensive and technically challenging, generally requiring human preference labels or examples. We introduce SAMI, a method for teaching a pretrained LM to follow behavioral principles that does not require any preference labels or demonstrations. SAMI is an iterative algorithm that finetunes a pretrained LM to increase the conditional mutual information between constitutions and self-generated responses given queries from a datasest. On single-turn dialogue and summarization, a SAMI-trained mistral-7b outperforms the initial pretrained model, with win rates between 66% and 77%. Strikingly, it also surpasses an instruction-finetuned baseline (mistral-7b-instruct) with win rates between 55% and 57% on single-turn dialogue. SAMI requires a "principle writer" model; to avoid dependence on stronger models, we further evaluate aligning a strong pretrained model (mixtral-8x7b) using constitutions written by a weak instruction-finetuned model (mistral-7b-instruct). The SAMI-trained mixtral-8x7b outperforms both the initial model and the instruction-finetuned model, achieving a 65% win rate on summarization. Our results indicate that a pretrained LM can learn to follow constitutions without using preference labels, demonstrations, or human oversight.

With an evergrowing number of LLMs reporting superlative performance for English, their ability to perform equitably for different dialects of English (i.e., dialect robustness) needs to be ascertained. Specifically, we use English language (US English or Indian English) conversations between humans who play the word-guessing game of `taboo'. We formulate two evaluative tasks: target word prediction (TWP) (i.e.predict the masked target word in a conversation) and target word selection (TWS) (i.e., select the most likely masked target word in a conversation, from among a set of candidate words). Extending MD3, an existing dialectic dataset of taboo-playing conversations, we introduce M-MD3, a target-word-masked version of MD3 with the USEng and IndEng subsets. We add two subsets: AITrans (where dialectic information is removed from IndEng) and AIGen (where LLMs are prompted to generate conversations). Our evaluation uses pre-trained and fine-tuned versions of two closed-source (GPT-4/3.5) and two open-source LLMs (Mistral and Gemma). LLMs perform significantly better for US English than Indian English for both TWP and TWS, for all settings. While GPT-based models perform the best, the comparatively smaller models work more equitably for short conversations (<8 turns). Our results on AIGen and AITrans (the best and worst-performing subset) respectively show that LLMs may learn a dialect of their own based on the composition of the training data, and that dialect robustness is indeed a challenging task. Our evaluation methodology exhibits a novel way to examine attributes of language models using pre-existing dialogue datasets.

Generative Language Models (LMs) such as ChatGPT have exhibited remarkable performance across various downstream tasks. Nevertheless, one of their most prominent drawbacks is generating inaccurate or false information with a confident tone. Previous studies have devised sophisticated pipelines and prompts to induce large LMs to exhibit the capability for self-correction. However, large LMs are explicitly prompted to verify and modify its answers separately rather than completing all steps spontaneously like humans. Moreover, these complex prompts are extremely challenging for small LMs to follow. In this paper, we introduce the Intrinsic Self-Correction (ISC) in generative language models, aiming to correct the initial output of LMs in a self-triggered manner, even for those small LMs with 6 billion parameters. Specifically, we devise a pipeline for constructing self-correction data and propose Partial Answer Masking (PAM), aiming to endow the model with the capability for intrinsic self-correction through fine-tuning. We conduct experiments using LMs with parameters sizes ranging from 6 billion to 13 billion in two tasks, including commonsense reasoning and factual knowledge reasoning. Our experiments demonstrate that the outputs generated using ISC outperform those generated without self-correction. We believe that the output quality of even small LMs can be further improved by empowering them with the ability to intrinsic self-correct.

Before deploying a language model (LM) within a given domain, it is important to measure its tendency to generate factually incorrect information in that domain. Existing factual generation evaluation methods focus on facts sampled from the LM itself, and thus do not control the set of evaluated facts and might under-represent rare and unlikely facts. We propose FACTOR: Factual Assessment via Corpus TransfORmation, a scalable approach for evaluating LM factuality. FACTOR automatically transforms a factual corpus of interest into a benchmark evaluating an LM's propensity to generate true facts from the corpus vs. similar but incorrect statements. We use our framework to create two benchmarks: Wiki-FACTOR and News-FACTOR. We show that: (i) our benchmark scores increase with model size and improve when the LM is augmented with retrieval; (ii) benchmark score correlates with perplexity, but the two metrics do not always agree on model ranking; and (iii) when perplexity and benchmark score disagree, the latter better reflects factuality in open-ended generation, as measured by human annotators. We make our data and code publicly available in https://github.com/AI21Labs/factor.

Progress in AI is often demonstrated by new models claiming improved performance on tasks measuring model capabilities. Evaluating language models in particular is challenging, as small changes to how a model is evaluated on a task can lead to large changes in measured performance. There is no common standard setup, so different models are evaluated on the same tasks in different ways, leading to claims about which models perform best not being reproducible. We propose OLMES, a completely documented, practical, open standard for reproducible LLM evaluations. In developing this standard, we identify and review the varying factors in evaluation practices adopted by the community - such as details of prompt formatting, choice of in-context examples, probability normalizations, and task formulation. In particular, OLMES supports meaningful comparisons between smaller base models that require the unnatural "cloze" formulation of multiple-choice questions against larger models that can utilize the original formulation. OLMES includes well-considered recommendations guided by results from existing literature as well as new experiments investigating open questions.

The recently introduced continuous Skip-gram model is an efficient method for learning high-quality distributed vector representations that capture a large number of precise syntactic and semantic word relationships. In this paper we present several extensions that improve both the quality of the vectors and the training speed. By subsampling of the frequent words we obtain significant speedup and also learn more regular word representations. We also describe a simple alternative to the hierarchical softmax called negative sampling. An inherent limitation of word representations is their indifference to word order and their inability to represent idiomatic phrases. For example, the meanings of "Canada" and "Air" cannot be easily combined to obtain "Air Canada". Motivated by this example, we present a simple method for finding phrases in text, and show that learning good vector representations for millions of phrases is possible.

Despite advances in open-domain dialogue systems, automatic evaluation of such systems is still a challenging problem. Traditional reference-based metrics such as BLEU are ineffective because there could be many valid responses for a given context that share no common words with reference responses. A recent work proposed Referenced metric and Unreferenced metric Blended Evaluation Routine (RUBER) to combine a learning-based metric, which predicts relatedness between a generated response and a given query, with reference-based metric; it showed high correlation with human judgments. In this paper, we explore using contextualized word embeddings to compute more accurate relatedness scores, thus better evaluation metrics. Experiments show that our evaluation metrics outperform RUBER, which is trained on static embeddings.

Large Language Models (LLMs) are claimed to be capable of Natural Language Inference (NLI), necessary for applied tasks like question answering and summarization. We present a series of behavioral studies on several LLM families (LLaMA, GPT-3.5, and PaLM) which probe their behavior using controlled experiments. We establish two biases originating from pretraining which predict much of their behavior, and show that these are major sources of hallucination in generative LLMs. First, memorization at the level of sentences: we show that, regardless of the premise, models falsely label NLI test samples as entailing when the hypothesis is attested in training data, and that entities are used as ``indices'' to access the memorized data. Second, statistical patterns of usage learned at the level of corpora: we further show a similar effect when the premise predicate is less frequent than that of the hypothesis in the training data, a bias following from previous studies. We demonstrate that LLMs perform significantly worse on NLI test samples which do not conform to these biases than those which do, and we offer these as valuable controls for future LLM evaluation.

Recent progress in Large Language Models (LLMs) has produced models that exhibit remarkable performance across a variety of NLP tasks. However, it remains unclear whether the existing focus of NLP research accurately captures the genuine requirements of human users. This paper provides a comprehensive analysis of the divergence between current NLP research and the needs of real-world NLP applications via a large-scale collection of user-GPT conversations. We analyze a large-scale collection of real user queries to GPT. We compare these queries against existing NLP benchmark tasks and identify a significant gap between the tasks that users frequently request from LLMs and the tasks that are commonly studied in academic research. For example, we find that tasks such as ``design'' and ``planning'' are prevalent in user interactions but are largely neglected or different from traditional NLP benchmarks. We investigate these overlooked tasks, dissect the practical challenges they pose, and provide insights toward a roadmap to make LLMs better aligned with user needs.

Large language models (LLMs) exhibit remarkable performance across various NLP tasks. However, they often generate incorrect or hallucinated information, which hinders their practical applicability in real-world scenarios. Human feedback has been shown to effectively enhance the factuality and quality of generated content, addressing some of these limitations. However, this approach is resource-intensive, involving manual input and supervision, which can be time-consuming and expensive. Moreover, it cannot be provided during inference, further limiting its practical utility in dynamic and interactive applications. In this paper, we introduce ReFeed, a novel pipeline designed to enhance LLMs by providing automatic retrieval feedback in a plug-and-play framework without the need for expensive fine-tuning. ReFeed first generates initial outputs, then utilizes a retrieval model to acquire relevant information from large document collections, and finally incorporates the retrieved information into the in-context demonstration for output refinement, thereby addressing the limitations of LLMs in a more efficient and cost-effective manner. Experiments on four knowledge-intensive benchmark datasets demonstrate our proposed ReFeed could improve over +6.0% under zero-shot setting and +2.5% under few-shot setting, compared to baselines without using retrieval feedback.

Large Language Models (LLMs) have demonstrated impressive capabilities in various tasks, including instruction following, which is crucial for aligning model outputs with user expectations. However, evaluating LLMs' ability to follow instructions remains challenging due to the complexity and subjectivity of human language. Current benchmarks primarily focus on single-turn, monolingual instructions, which do not adequately reflect the complexities of real-world applications that require handling multi-turn and multilingual interactions. To address this gap, we introduce Multi-IF, a new benchmark designed to assess LLMs' proficiency in following multi-turn and multilingual instructions. Multi-IF, which utilizes a hybrid framework combining LLM and human annotators, expands upon the IFEval by incorporating multi-turn sequences and translating the English prompts into another 7 languages, resulting in a dataset of 4,501 multilingual conversations, where each has three turns. Our evaluation of 14 state-of-the-art LLMs on Multi-IF reveals that it presents a significantly more challenging task than existing benchmarks. All the models tested showed a higher rate of failure in executing instructions correctly with each additional turn. For example, o1-preview drops from 0.877 at the first turn to 0.707 at the third turn in terms of average accuracy over all languages. Moreover, languages with non-Latin scripts (Hindi, Russian, and Chinese) generally exhibit higher error rates, suggesting potential limitations in the models' multilingual capabilities. We release Multi-IF prompts and the evaluation code base to encourage further research in this critical area.

Assessing the capabilities and limitations of large language models (LLMs) has garnered significant interest, yet the evaluation of multiple models in real-world scenarios remains rare. Multilingual evaluation often relies on translated benchmarks, which typically do not capture linguistic and cultural nuances present in the source language. This study provides an extensive assessment of 24 LLMs on real world data collected from Indian patients interacting with a medical chatbot in Indian English and 4 other Indic languages. We employ a uniform Retrieval Augmented Generation framework to generate responses, which are evaluated using both automated techniques and human evaluators on four specific metrics relevant to our application. We find that models vary significantly in their performance and that instruction tuned Indic models do not always perform well on Indic language queries. Further, we empirically show that factual correctness is generally lower for responses to Indic queries compared to English queries. Finally, our qualitative work shows that code-mixed and culturally relevant queries in our dataset pose challenges to evaluated models.

Large transformer-based models have significant potential for speech transcription and translation. Their self-attention mechanisms and parallel processing enable them to capture complex patterns and dependencies in audio sequences. However, this potential comes with challenges, as these large and computationally intensive models lead to slow inference speeds. Various optimization strategies have been proposed to improve performance, including efficient hardware utilization and algorithmic enhancements. In this paper, we introduce Whisper-Medusa, a novel approach designed to enhance processing speed with minimal impact on Word Error Rate (WER). The proposed model extends the OpenAI's Whisper architecture by predicting multiple tokens per iteration, resulting in a 50% reduction in latency. We showcase the effectiveness of Whisper-Medusa across different learning setups and datasets.

Subword tokenization has become the de-facto standard for tokenization, although comparative evaluations of subword vocabulary quality across languages are scarce. Existing evaluation studies focus on the effect of a tokenization algorithm on the performance in downstream tasks, or on engineering criteria such as the compression rate. We present a new evaluation paradigm that focuses on the cognitive plausibility of subword tokenization. We analyze the correlation of the tokenizer output with the response time and accuracy of human performance on a lexical decision task. We compare three tokenization algorithms across several languages and vocabulary sizes. Our results indicate that the UnigramLM algorithm yields less cognitively plausible tokenization behavior and a worse coverage of derivational morphemes, in contrast with prior work.

Large Language Models (LLMs) changed the way we design and interact with software systems. Their ability to process and extract information from text has drastically improved productivity in a number of routine tasks. Developers that want to include these models in their software stack, however, face a dreadful challenge: debugging LLMs' inconsistent behavior across minor variations of the prompt. We therefore introduce two metrics for classification tasks, namely sensitivity and consistency, which are complementary to task performance. First, sensitivity measures changes of predictions across rephrasings of the prompt, and does not require access to ground truth labels. Instead, consistency measures how predictions vary across rephrasings for elements of the same class. We perform an empirical comparison of these metrics on text classification tasks, using them as guideline for understanding failure modes of the LLM. Our hope is that sensitivity and consistency will be helpful to guide prompt engineering and obtain LLMs that balance robustness with performance.

State-of-the-art large language models (LLMs) are now claiming remarkable supported context lengths of 256k or even more. In contrast, the average context lengths of mainstream benchmarks are insufficient (5k-21k), and they suffer from potential knowledge leakage and inaccurate metrics, resulting in biased evaluation. This paper introduces LV-Eval, a challenging long-context benchmark with five length levels (16k, 32k, 64k, 128k, and 256k) reaching up to 256k words. LV-Eval features two main tasks, single-hop QA and multi-hop QA, comprising 11 bilingual datasets. The design of LV-Eval has incorporated three key techniques, namely confusing facts insertion, keyword and phrase replacement, and keyword-recall-based metric design. The advantages of LV-Eval include controllable evaluation across different context lengths, challenging test instances with confusing facts, mitigated knowledge leakage, and more objective evaluations. We evaluate 10 LLMs on LV-Eval and conduct ablation studies on the techniques used in LV-Eval construction. The results reveal that: (i) Commercial LLMs generally outperform open-source LLMs when evaluated within length levels shorter than their claimed context length. However, their overall performance is surpassed by open-source LLMs with longer context lengths. (ii) Extremely long-context LLMs, such as Yi-6B-200k, exhibit a relatively gentle degradation of performance, but their absolute performances may not necessarily be higher than those of LLMs with shorter context lengths. (iii) LLMs' performances can significantly degrade in the presence of confusing information, especially in the pressure test of "needle in a haystack". (iv) Issues related to knowledge leakage and inaccurate metrics introduce bias in evaluation, and these concerns are alleviated in LV-Eval. All datasets and evaluation codes are released at: https://github.com/infinigence/LVEval.

We introduce the largest transcribed Arabic speech corpus, QASR, collected from the broadcast domain. This multi-dialect speech dataset contains 2,000 hours of speech sampled at 16kHz crawled from Aljazeera news channel. The dataset is released with lightly supervised transcriptions, aligned with the audio segments. Unlike previous datasets, QASR contains linguistically motivated segmentation, punctuation, speaker information among others. QASR is suitable for training and evaluating speech recognition systems, acoustics- and/or linguistics- based Arabic dialect identification, punctuation restoration, speaker identification, speaker linking, and potentially other NLP modules for spoken data. In addition to QASR transcription, we release a dataset of 130M words to aid in designing and training a better language model. We show that end-to-end automatic speech recognition trained on QASR reports a competitive word error rate compared to the previous MGB-2 corpus. We report baseline results for downstream natural language processing tasks such as named entity recognition using speech transcript. We also report the first baseline for Arabic punctuation restoration. We make the corpus available for the research community.

To combat the misuse of Large Language Models (LLMs), many recent studies have presented LLM-generated-text detectors with promising performance. When users instruct LLMs to generate texts, the instruction can include different constraints depending on the user's need. However, most recent studies do not cover such diverse instruction patterns when creating datasets for LLM detection. In this paper, we reveal that even task-oriented constraints -- constraints that would naturally be included in an instruction and are not related to detection-evasion -- cause existing powerful detectors to have a large variance in detection performance. We focus on student essay writing as a realistic domain and manually create task-oriented constraints based on several factors for essay quality. Our experiments show that the standard deviation (SD) of current detector performance on texts generated by an instruction with such a constraint is significantly larger (up to an SD of 14.4 F1-score) than that by generating texts multiple times or paraphrasing the instruction. We also observe an overall trend where the constraints can make LLM detection more challenging than without them. Finally, our analysis indicates that the high instruction-following ability of LLMs fosters the large impact of such constraints on detection performance.

Reading comprehension has recently seen rapid progress, with systems matching humans on the most popular datasets for the task. However, a large body of work has highlighted the brittleness of these systems, showing that there is much work left to be done. We introduce a new English reading comprehension benchmark, DROP, which requires Discrete Reasoning Over the content of Paragraphs. In this crowdsourced, adversarially-created, 96k-question benchmark, a system must resolve references in a question, perhaps to multiple input positions, and perform discrete operations over them (such as addition, counting, or sorting). These operations require a much more comprehensive understanding of the content of paragraphs than what was necessary for prior datasets. We apply state-of-the-art methods from both the reading comprehension and semantic parsing literature on this dataset and show that the best systems only achieve 32.7% F1 on our generalized accuracy metric, while expert human performance is 96.0%. We additionally present a new model that combines reading comprehension methods with simple numerical reasoning to achieve 47.0% F1.

As generative large language models (LLMs) grow more performant and prevalent, we must develop comprehensive enough tools to measure and improve their fairness. Different prompt-based datasets can be used to measure social bias across multiple text domains and demographic axes, meaning that testing LLMs on more datasets can potentially help us characterize their biases more fully, and better ensure equal and equitable treatment of marginalized demographic groups. In this work, our focus is two-fold: (1) Benchmarking: a comparison of 6 different prompt-based bias and toxicity metrics across 12 demographic axes and 5 families of generative LLMs. Out of those 6 metrics, AdvPromptSet and HolisticBiasR are novel datasets proposed in the paper. The comparison of those benchmarks gives us insights about the bias and toxicity of the compared models. Therefore, we explore the frequency of demographic terms in common LLM pre-training corpora and how this may relate to model biases. (2) Mitigation: we conduct a comprehensive study of how well 3 bias/toxicity mitigation techniques perform across our suite of measurements. ROBBIE aims to provide insights for practitioners while deploying a model, emphasizing the need to not only measure potential harms, but also understand how they arise by characterizing the data, mitigate harms once found, and balance any trade-offs. We open-source our analysis code in hopes of encouraging broader measurements of bias in future LLMs.

Large language models (LLMs) have displayed massive improvements in reason- ing and decision-making skills and can hold natural conversations with users. Many recent works seek to augment LLM-based assistants with external tools so they can access private or up-to-date information and carry out actions on behalf of users. To better measure the performance of these assistants, this paper introduces ToolTalk, a benchmark consisting of complex user intents re- quiring multi-step tool usage specified through dialogue. ToolTalk contains 28 tools grouped into 7 plugins, and includes a complete simulated implementa- tion of each tool, allowing for fully automated evaluation of assistants that rely on execution feedback. ToolTalk also emphasizes tools that externally affect the world rather than only tools for referencing or searching information. We evaluate GPT-3.5 and GPT-4 on ToolTalk resulting in success rates of 26% and 50% respectively. Our analysis of the errors reveals three major categories and suggests some future directions for improvement. We release ToolTalk at https://github.com/microsoft/ToolTalk.

Recent advances in zero-shot and few-shot learning have shown promise for a scope of research and practical purposes. However, this fast-growing area lacks standardized evaluation suites for non-English languages, hindering progress outside the Anglo-centric paradigm. To address this line of research, we propose TAPE (Text Attack and Perturbation Evaluation), a novel benchmark that includes six more complex NLU tasks for Russian, covering multi-hop reasoning, ethical concepts, logic and commonsense knowledge. The TAPE's design focuses on systematic zero-shot and few-shot NLU evaluation: (i) linguistic-oriented adversarial attacks and perturbations for analyzing robustness, and (ii) subpopulations for nuanced interpretation. The detailed analysis of testing the autoregressive baselines indicates that simple spelling-based perturbations affect the performance the most, while paraphrasing the input has a more negligible effect. At the same time, the results demonstrate a significant gap between the neural and human baselines for most tasks. We publicly release TAPE (tape-benchmark.com) to foster research on robust LMs that can generalize to new tasks when little to no supervision is available.

LLM-as-a-Judge and reward models are widely used alternatives of multiple-choice questions or human annotators for large language model (LLM) evaluation. Their efficacy shines in evaluating long-form responses, serving a critical role as evaluators of leaderboards and as proxies to align LLMs via reinforcement learning. However, despite their popularity, their effectiveness outside of English remains largely unexplored. In this paper, we conduct a comprehensive analysis on automated evaluators, reporting key findings on their behavior in a non-English environment. First, we discover that English evaluation capabilities significantly influence language-specific capabilities, often more than the language proficiency itself, enabling evaluators trained in English to easily transfer their skills to other languages. Second, we identify critical shortcomings, where LLMs fail to detect and penalize errors, such as factual inaccuracies, cultural misrepresentations, and the presence of unwanted language. Finally, we release Kudge, the first non-English meta-evaluation dataset containing 5,012 human annotations in Korean.

The Winograd Schema Challenge (WSC) (Levesque, Davis, and Morgenstern 2011), a benchmark for commonsense reasoning, is a set of 273 expert-crafted pronoun resolution problems originally designed to be unsolvable for statistical models that rely on selectional preferences or word associations. However, recent advances in neural language models have already reached around 90% accuracy on variants of WSC. This raises an important question whether these models have truly acquired robust commonsense capabilities or whether they rely on spurious biases in the datasets that lead to an overestimation of the true capabilities of machine commonsense. To investigate this question, we introduce WinoGrande, a large-scale dataset of 44k problems, inspired by the original WSC design, but adjusted to improve both the scale and the hardness of the dataset. The key steps of the dataset construction consist of (1) a carefully designed crowdsourcing procedure, followed by (2) systematic bias reduction using a novel AfLite algorithm that generalizes human-detectable word associations to machine-detectable embedding associations. The best state-of-the-art methods on WinoGrande achieve 59.4-79.1%, which are 15-35% below human performance of 94.0%, depending on the amount of the training data allowed. Furthermore, we establish new state-of-the-art results on five related benchmarks - WSC (90.1%), DPR (93.1%), COPA (90.6%), KnowRef (85.6%), and Winogender (97.1%). These results have dual implications: on one hand, they demonstrate the effectiveness of WinoGrande when used as a resource for transfer learning. On the other hand, they raise a concern that we are likely to be overestimating the true capabilities of machine commonsense across all these benchmarks. We emphasize the importance of algorithmic bias reduction in existing and future benchmarks to mitigate such overestimation.

We present the Multilingual Amazon Reviews Corpus (MARC), a large-scale collection of Amazon reviews for multilingual text classification. The corpus contains reviews in English, Japanese, German, French, Spanish, and Chinese, which were collected between 2015 and 2019. Each record in the dataset contains the review text, the review title, the star rating, an anonymized reviewer ID, an anonymized product ID, and the coarse-grained product category (e.g., 'books', 'appliances', etc.) The corpus is balanced across the 5 possible star ratings, so each rating constitutes 20% of the reviews in each language. For each language, there are 200,000, 5,000, and 5,000 reviews in the training, development, and test sets, respectively. We report baseline results for supervised text classification and zero-shot cross-lingual transfer learning by fine-tuning a multilingual BERT model on reviews data. We propose the use of mean absolute error (MAE) instead of classification accuracy for this task, since MAE accounts for the ordinal nature of the ratings.

Supervised machine learning provides the learner with a set of input-output examples of the target task. Humans, however, can also learn to perform new tasks from instructions in natural language. Can machines learn to understand instructions as well? We present the Turking Test, which examines a model's ability to follow natural language instructions of varying complexity. These range from simple tasks, like retrieving the nth word of a sentence, to ones that require creativity, such as generating examples for SNLI and SQuAD in place of human intelligence workers ("turkers"). Despite our lenient evaluation methodology, we observe that a large pretrained language model performs poorly across all tasks. Analyzing the model's error patterns reveals that the model tends to ignore explicit instructions and often generates outputs that cannot be construed as an attempt to solve the task. While it is not yet clear whether instruction understanding can be captured by traditional language models, the sheer expressivity of instruction understanding makes it an appealing alternative to the rising few-shot inference paradigm.

In the age of large-scale language models, benchmarks like the Massive Multitask Language Understanding (MMLU) have been pivotal in pushing the boundaries of what AI can achieve in language comprehension and reasoning across diverse domains. However, as models continue to improve, their performance on these benchmarks has begun to plateau, making it increasingly difficult to discern differences in model capabilities. This paper introduces MMLU-Pro, an enhanced dataset designed to extend the mostly knowledge-driven MMLU benchmark by integrating more challenging, reasoning-focused questions and expanding the choice set from four to ten options. Additionally, MMLU-Pro eliminates the trivial and noisy questions in MMLU. Our experimental results show that MMLU-Pro not only raises the challenge, causing a significant drop in accuracy by 16% to 33% compared to MMLU but also demonstrates greater stability under varying prompts. With 24 different prompt styles tested, the sensitivity of model scores to prompt variations decreased from 4-5% in MMLU to just 2% in MMLU-Pro. Additionally, we found that models utilizing Chain of Thought (CoT) reasoning achieved better performance on MMLU-Pro compared to direct answering, which is in stark contrast to the findings on the original MMLU, indicating that MMLU-Pro includes more complex reasoning questions. Our assessments confirm that MMLU-Pro is a more discriminative benchmark to better track progress in the field.

Despite the strong performance of large language models (LLMs) across a wide range of tasks, they still have reliability issues. Previous studies indicate that strong LLMs like GPT-4-turbo excel in evaluating the reliability of responses from LLMs, but face efficiency and local deployment issues. Thus, to enable weak LLMs to effectively assess the reliability of LLM responses, we propose a novel cross-query-comparison-based method called Meta Ranking (MR). Unlike previous few-shot methods that solely based on in-context learning capabilities in LLMs, MR assesses reliability by pairwisely ranking the target query-response pair with multiple reference query-response pairs. We found that MR is highly effective in error detection for LLM responses, where weak LLMs, such as Phi-2, could surpass strong baselines like GPT-3.5-turbo, requiring only five reference samples and significantly improving efficiency. We further demonstrate that MR can enhance strong LLMs' performance in two practical applications: model cascading and instruction tuning. In model cascading, we combine open- and closed-source LLMs to achieve performance comparable to GPT-4-turbo with lower costs. In instruction tuning, we use MR for iterative training data filtering, significantly reducing data processing time and enabling LLaMA-7B and Phi-2 to surpass Alpaca-13B with fewer training tokens. These results underscore the high potential of MR in both efficiency and effectiveness.

Large Language Models (LLMs) have recently garnered significant attention, primarily for their capabilities in text-based interactions. However, natural human interaction often relies on speech, necessitating a shift towards voice-based models. A straightforward approach to achieve this involves a pipeline of ``Automatic Speech Recognition (ASR) + LLM + Text-to-Speech (TTS)", where input speech is transcribed to text, processed by an LLM, and then converted back to speech. Despite being straightforward, this method suffers from inherent limitations, such as information loss during modality conversion and error accumulation across the three stages. To address these issues, Speech Language Models (SpeechLMs) -- end-to-end models that generate speech without converting from text -- have emerged as a promising alternative. This survey paper provides the first comprehensive overview of recent methodologies for constructing SpeechLMs, detailing the key components of their architecture and the various training recipes integral to their development. Additionally, we systematically survey the various capabilities of SpeechLMs, categorize the evaluation metrics for SpeechLMs, and discuss the challenges and future research directions in this rapidly evolving field.

Widely used learned metrics for machine translation evaluation, such as COMET and BLEURT, estimate the quality of a translation hypothesis by providing a single sentence-level score. As such, they offer little insight into translation errors (e.g., what are the errors and what is their severity). On the other hand, generative large language models (LLMs) are amplifying the adoption of more granular strategies to evaluation, attempting to detail and categorize translation errors. In this work, we introduce xCOMET, an open-source learned metric designed to bridge the gap between these approaches. xCOMET integrates both sentence-level evaluation and error span detection capabilities, exhibiting state-of-the-art performance across all types of evaluation (sentence-level, system-level, and error span detection). Moreover, it does so while highlighting and categorizing error spans, thus enriching the quality assessment. We also provide a robustness analysis with stress tests, and show that xCOMET is largely capable of identifying localized critical errors and hallucinations.

Large language models (LLMs) have shown tremendous success in following user instructions and generating helpful responses. Nevertheless, their robustness is still far from optimal, as they may generate significantly inconsistent responses due to minor changes in the verbalized instructions. Recent literature has explored this inconsistency issue, highlighting the importance of continued improvement in the robustness of response generation. However, systematic analysis and solutions are still lacking. In this paper, we quantitatively define the inconsistency problem and propose a two-stage training framework consisting of instruction-augmented supervised fine-tuning and consistency alignment training. The first stage helps a model generalize on following instructions via similar instruction augmentations. In the second stage, we improve the diversity and help the model understand which responses are more aligned with human expectations by differentiating subtle differences in similar responses. The training process is accomplished by self-rewards inferred from the trained model at the first stage without referring to external human preference resources. We conduct extensive experiments on recent publicly available LLMs on instruction-following tasks and demonstrate the effectiveness of our training framework.

Is it possible to build a general and automatic natural language generation (NLG) evaluation metric? Existing learned metrics either perform unsatisfactorily or are restricted to tasks where large human rating data is already available. We introduce SESCORE, a model-based metric that is highly correlated with human judgements without requiring human annotation, by utilizing a novel, iterative error synthesis and severity scoring pipeline. This pipeline applies a series of plausible errors to raw text and assigns severity labels by simulating human judgements with entailment. We evaluate SESCORE against existing metrics by comparing how their scores correlate with human ratings. SESCORE outperforms all prior unsupervised metrics on multiple diverse NLG tasks including machine translation, image captioning, and WebNLG text generation. For WMT 20/21 En-De and Zh-En, SESCORE improve the average Kendall correlation with human judgement from 0.154 to 0.195. SESCORE even achieves comparable performance to the best supervised metric COMET, despite receiving no human-annotated training data.

This paper presents TEVR, a speech recognition model designed to minimize the variation in token entropy w.r.t. to the language model. This takes advantage of the fact that if the language model will reliably and accurately predict a token anyway, then the acoustic model doesn't need to be accurate in recognizing it. We train German ASR models with 900 million parameters and show that on CommonVoice German, TEVR scores a very competitive 3.64% word error rate, which outperforms the best reported results by a relative 16.89% reduction in word error rate. We hope that releasing our fully trained speech recognition pipeline to the community will lead to privacy-preserving offline virtual assistants in the future.

We investigate the rate at which algorithms for pre-training language models have improved since the advent of deep learning. Using a dataset of over 200 language model evaluations on Wikitext and Penn Treebank spanning 2012-2023, we find that the compute required to reach a set performance threshold has halved approximately every 8 months, with a 95% confidence interval of around 5 to 14 months, substantially faster than hardware gains per Moore's Law. We estimate augmented scaling laws, which enable us to quantify algorithmic progress and determine the relative contributions of scaling models versus innovations in training algorithms. Despite the rapid pace of algorithmic progress and the development of new architectures such as the transformer, our analysis reveals that the increase in compute made an even larger contribution to overall performance improvements over this time period. Though limited by noisy benchmark data, our analysis quantifies the rapid progress in language modeling, shedding light on the relative contributions from compute and algorithms.

End-to-end models, such as the neural Transducer, have been successful in integrating acoustic and linguistic information jointly to achieve excellent recognition performance. However, adapting these models with text-only data is challenging. Factorized neural Transducer (FNT) aims to address this issue by introducing a separate vocabulary decoder to predict the vocabulary, which can effectively perform traditional text data adaptation. Nonetheless, this approach has limitations in fusing acoustic and language information seamlessly. Moreover, a degradation in word error rate (WER) on the general test sets was also observed, leading to doubts about its overall performance. In response to this challenge, we present an improved factorized neural Transducer (IFNT) model structure designed to comprehensively integrate acoustic and language information while enabling effective text adaptation. We evaluate the performance of our proposed methods through in-domain experiments on GigaSpeech and out-of-domain experiments adapting to EuroParl, TED-LIUM, and Medical datasets. After text-only adaptation, IFNT yields 7.9% to 28.5% relative WER improvements over the standard neural Transducer with shallow fusion, and relative WER reductions ranging from 1.6% to 8.2% on the three test sets compared to the FNT model.

Speech-to-speech translation systems today do not adequately support use for dialog purposes. In particular, nuances of speaker intent and stance can be lost due to improper prosody transfer. We present an exploration of what needs to be done to overcome this. First, we developed a data collection protocol in which bilingual speakers re-enact utterances from an earlier conversation in their other language, and used this to collect an English-Spanish corpus, so far comprising 1871 matched utterance pairs. Second, we developed a simple prosodic dissimilarity metric based on Euclidean distance over a broad set of prosodic features. We then used these to investigate cross-language prosodic differences, measure the likely utility of three simple baseline models, and identify phenomena which will require more powerful modeling. Our findings should inform future research on cross-language prosody and the design of speech-to-speech translation systems capable of effective prosody transfer.

The proliferation of large language models has raised growing concerns about their misuse, particularly in cases where AI-generated text is falsely attributed to human authors. Machine-generated content detectors claim to effectively identify such text under various conditions and from any language model. This paper critically evaluates these claims by assessing several popular detectors (RADAR, Wild, T5Sentinel, Fast-DetectGPT, PHD, LogRank, Binoculars) on a range of domains, datasets, and models that these detectors have not previously encountered. We employ various prompting strategies to simulate practical adversarial attacks, demonstrating that even moderate efforts can significantly evade detection. We emphasize the importance of the true positive rate at a specific false positive rate (TPR@FPR) metric and demonstrate that these detectors perform poorly in certain settings, with [email protected] as low as 0%. Our findings suggest that both trained and zero-shot detectors struggle to maintain high sensitivity while achieving a reasonable true positive rate.

In this position paper, we argue that human evaluation of generative large language models (LLMs) should be a multidisciplinary undertaking that draws upon insights from disciplines such as user experience research and human behavioral psychology to ensure that the experimental design and results are reliable. The conclusions from these evaluations, thus, must consider factors such as usability, aesthetics, and cognitive biases. We highlight how cognitive biases can conflate fluent information and truthfulness, and how cognitive uncertainty affects the reliability of rating scores such as Likert. Furthermore, the evaluation should differentiate the capabilities and weaknesses of increasingly powerful large language models -- which requires effective test sets. The scalability of human evaluation is also crucial to wider adoption. Hence, to design an effective human evaluation system in the age of generative NLP, we propose the ConSiDERS-The-Human evaluation framework consisting of 6 pillars -- Consistency, Scoring Criteria, Differentiating, User Experience, Responsible, and Scalability.

Language models (LMs) have long been used to improve results of automatic speech recognition (ASR) systems, but they are unaware of the errors that ASR systems make. Error correction models are designed to fix ASR errors, however, they showed little improvement over traditional LMs mainly due to the lack of supervised training data. In this paper, we present Denoising LM (DLM), which is a scaled error correction model trained with vast amounts of synthetic data, significantly exceeding prior attempts meanwhile achieving new state-of-the-art ASR performance. We use text-to-speech (TTS) systems to synthesize audio, which is fed into an ASR system to produce noisy hypotheses, which are then paired with the original texts to train the DLM. DLM has several key ingredients: (i) up-scaled model and data; (ii) usage of multi-speaker TTS systems; (iii) combination of multiple noise augmentation strategies; and (iv) new decoding techniques. With a Transformer-CTC ASR, DLM achieves 1.5% word error rate (WER) on test-clean and 3.3% WER on test-other on Librispeech, which to our knowledge are the best reported numbers in the setting where no external audio data are used and even match self-supervised methods which use external audio data. Furthermore, a single DLM is applicable to different ASRs, and greatly surpassing the performance of conventional LM based beam-search rescoring. These results indicate that properly investigated error correction models have the potential to replace conventional LMs, holding the key to a new level of accuracy in ASR systems.

This paper presents the first Swedish evaluation benchmark for textual semantic similarity. The benchmark is compiled by simply running the English STS-B dataset through the Google machine translation API. This paper discusses potential problems with using such a simple approach to compile a Swedish evaluation benchmark, including translation errors, vocabulary variation, and productive compounding. Despite some obvious problems with the resulting dataset, we use the benchmark to compare the majority of the currently existing Swedish text representations, demonstrating that native models outperform multilingual ones, and that simple bag of words performs remarkably well.

Retrieval-augmented generation (RAG) enhances large language models (LLMs) by integrating external knowledge retrieved from a knowledge base. However, its effectiveness is fundamentally constrained by the reliability of both the retriever and the knowledge base. In real-world scenarios, imperfections in these components often lead to the retrieval of noisy, irrelevant, or misleading counterfactual information, ultimately undermining the trustworthiness of RAG systems. To address this challenge, we propose Robust Fine-Tuning (RbFT), a method designed to enhance the resilience of LLMs against retrieval defects through two targeted fine-tuning tasks. Experimental results demonstrate that RbFT significantly improves the robustness of RAG systems across diverse retrieval conditions, surpassing existing methods while maintaining high inference efficiency and compatibility with other robustness techniques.

We study the limitations of Large Language Models (LLMs) for the task of response generation in human-machine dialogue. Several techniques have been proposed in the literature for different dialogue types (e.g., Open-Domain). However, the evaluations of these techniques have been limited in terms of base LLMs, dialogue types and evaluation metrics. In this work, we extensively analyze different LLM adaptation techniques when applied to different dialogue types. We have selected two base LLMs, Llama-2 and Mistral, and four dialogue types Open-Domain, Knowledge-Grounded, Task-Oriented, and Question Answering. We evaluate the performance of in-context learning and fine-tuning techniques across datasets selected for each dialogue type. We assess the impact of incorporating external knowledge to ground the generation in both scenarios of Retrieval-Augmented Generation (RAG) and gold knowledge. We adopt consistent evaluation and explainability criteria for automatic metrics and human evaluation protocols. Our analysis shows that there is no universal best-technique for adapting large language models as the efficacy of each technique depends on both the base LLM and the specific type of dialogue. Last but not least, the assessment of the best adaptation technique should include human evaluation to avoid false expectations and outcomes derived from automatic metrics.

Transformer language models have received widespread public attention, yet their generated text is often surprising even to NLP researchers. In this survey, we discuss over 250 recent studies of English language model behavior before task-specific fine-tuning. Language models possess basic capabilities in syntax, semantics, pragmatics, world knowledge, and reasoning, but these capabilities are sensitive to specific inputs and surface features. Despite dramatic increases in generated text quality as models scale to hundreds of billions of parameters, the models are still prone to unfactual responses, commonsense errors, memorized text, and social biases. Many of these weaknesses can be framed as over-generalizations or under-generalizations of learned patterns in text. We synthesize recent results to highlight what is currently known about what large language models can and cannot do.

Evaluation and ranking of large language models (LLMs) has become an important problem with the proliferation of these models and their impact. Evaluation methods either require human responses which are expensive to acquire or use pairs of LLMs to evaluate each other which can be unreliable. In this paper, we provide a novel perspective where, given a dataset of prompts (viz. questions, instructions, etc.) and a set of LLMs, we rank them without access to any ground truth or reference responses. Inspired by real life where both an expert and a knowledgeable person can identify a novice our main idea is to consider triplets of models, where each one of them evaluates the other two, correctly identifying the worst model in the triplet with high probability. We also analyze our idea and provide sufficient conditions for it to succeed. Applying this idea repeatedly, we propose two methods to rank LLMs. In experiments on different generative tasks (summarization, multiple-choice, and dialog), our methods reliably recover close to true rankings without reference data. This points to a viable low-resource mechanism for practical use.

Serving large language models (LLMs) in production can incur substantial costs, which has prompted recent advances in inference system optimizations. Today, these systems are evaluated against conventional latency and throughput metrics (eg. TTFT, TBT, Normalised Latency and TPOT). However, these metrics fail to fully capture the nuances of LLM inference, leading to an incomplete assessment of user-facing performance crucial for real-time applications such as chat and translation. In this paper, we first identify the pitfalls of current performance metrics in evaluating LLM inference systems. We then propose Etalon, a comprehensive performance evaluation framework that includes fluidity-index -- a novel metric designed to reflect the intricacies of the LLM inference process and its impact on real-time user experience. Finally, we evaluate various existing open-source platforms and model-as-a-service offerings using Etalon, discussing their strengths and weaknesses. Etalon is available at https://github.com/project-etalon/etalon.

Several studies showed that Large Language Models (LLMs) can answer medical questions correctly, even outperforming the average human score in some medical exams. However, to our knowledge, no study has been conducted to assess the ability of language models to validate existing or generated medical text for correctness and consistency. In this paper, we introduce MEDEC (https://github.com/abachaa/MEDEC), the first publicly available benchmark for medical error detection and correction in clinical notes, covering five types of errors (Diagnosis, Management, Treatment, Pharmacotherapy, and Causal Organism). MEDEC consists of 3,848 clinical texts, including 488 clinical notes from three US hospital systems that were not previously seen by any LLM. The dataset has been used for the MEDIQA-CORR shared task to evaluate seventeen participating systems [Ben Abacha et al., 2024]. In this paper, we describe the data creation methods and we evaluate recent LLMs (e.g., o1-preview, GPT-4, Claude 3.5 Sonnet, and Gemini 2.0 Flash) for the tasks of detecting and correcting medical errors requiring both medical knowledge and reasoning capabilities. We also conducted a comparative study where two medical doctors performed the same task on the MEDEC test set. The results showed that MEDEC is a sufficiently challenging benchmark to assess the ability of models to validate existing or generated notes and to correct medical errors. We also found that although recent LLMs have a good performance in error detection and correction, they are still outperformed by medical doctors in these tasks. We discuss the potential factors behind this gap, the insights from our experiments, the limitations of current evaluation metrics, and share potential pointers for future research.

Current question-answering benchmarks predominantly focus on accuracy in realizable prediction tasks. Conditioned on a question and answer-key, does the most likely token match the ground truth? Such benchmarks necessarily fail to evaluate LLMs' ability to quantify ground-truth outcome uncertainty. In this work, we focus on the use of LLMs as risk scores for unrealizable prediction tasks. We introduce folktexts, a software package to systematically generate risk scores using LLMs, and evaluate them against US Census data products. A flexible API enables the use of different prompting schemes, local or web-hosted models, and diverse census columns that can be used to compose custom prediction tasks. We evaluate 17 recent LLMs across five proposed benchmark tasks. We find that zero-shot risk scores produced by multiple-choice question-answering have high predictive signal but are widely miscalibrated. Base models consistently overestimate outcome uncertainty, while instruction-tuned models underestimate uncertainty and produce over-confident risk scores. In fact, instruction-tuning polarizes answer distribution regardless of true underlying data uncertainty. This reveals a general inability of instruction-tuned LLMs to express data uncertainty using multiple-choice answers. A separate experiment using verbalized chat-style risk queries yields substantially improved calibration across instruction-tuned models. These differences in ability to quantify data uncertainty cannot be revealed in realizable settings, and highlight a blind-spot in the current evaluation ecosystem that folktexts covers.

Despite its importance to experimental design, statistical power (the probability that, given a real effect, an experiment will reject the null hypothesis) has largely been ignored by the NLP community. Underpowered experiments make it more difficult to discern the difference between statistical noise and meaningful model improvements, and increase the chances of exaggerated findings. By meta-analyzing a set of existing NLP papers and datasets, we characterize typical power for a variety of settings and conclude that underpowered experiments are common in the NLP literature. In particular, for several tasks in the popular GLUE benchmark, small test sets mean that most attempted comparisons to state of the art models will not be adequately powered. Similarly, based on reasonable assumptions, we find that the most typical experimental design for human rating studies will be underpowered to detect small model differences, of the sort that are frequently studied. For machine translation, we find that typical test sets of 2000 sentences have approximately 75% power to detect differences of 1 BLEU point. To improve the situation going forward, we give an overview of best practices for power analysis in NLP and release a series of notebooks to assist with future power analyses.

Although human evaluation remains the gold standard for open-domain dialogue evaluation, the growing popularity of automated evaluation using Large Language Models (LLMs) has also extended to dialogue. However, most frameworks leverage benchmarks that assess older chatbots on aspects such as fluency and relevance, which are not reflective of the challenges associated with contemporary models. In fact, a qualitative analysis on Soda, a GPT-3.5 generated dialogue dataset, suggests that current chatbots may exhibit several recurring issues related to coherence and commonsense knowledge, but generally produce highly fluent and relevant responses. Noting the aforementioned limitations, this paper introduces Soda-Eval, an annotated dataset based on Soda that covers over 120K turn-level assessments across 10K dialogues, where the annotations were generated by GPT-4. Using Soda-Eval as a benchmark, we then study the performance of several open-access instruction-tuned LLMs, finding that dialogue evaluation remains challenging. Fine-tuning these models improves performance over few-shot inferences, both in terms of correlation and explanation.

This paper presents a comprehensive and practical guide for practitioners and end-users working with Large Language Models (LLMs) in their downstream natural language processing (NLP) tasks. We provide discussions and insights into the usage of LLMs from the perspectives of models, data, and downstream tasks. Firstly, we offer an introduction and brief summary of current GPT- and BERT-style LLMs. Then, we discuss the influence of pre-training data, training data, and test data. Most importantly, we provide a detailed discussion about the use and non-use cases of large language models for various natural language processing tasks, such as knowledge-intensive tasks, traditional natural language understanding tasks, natural language generation tasks, emergent abilities, and considerations for specific tasks.We present various use cases and non-use cases to illustrate the practical applications and limitations of LLMs in real-world scenarios. We also try to understand the importance of data and the specific challenges associated with each NLP task. Furthermore, we explore the impact of spurious biases on LLMs and delve into other essential considerations, such as efficiency, cost, and latency, to ensure a comprehensive understanding of deploying LLMs in practice. This comprehensive guide aims to provide researchers and practitioners with valuable insights and best practices for working with LLMs, thereby enabling the successful implementation of these models in a wide range of NLP tasks. A curated list of practical guide resources of LLMs, regularly updated, can be found at https://github.com/Mooler0410/LLMsPracticalGuide.

The evolution of speech technology has been spurred by the rapid increase in dataset sizes. Traditional speech models generally depend on a large amount of labeled training data, which is scarce for low-resource languages. This paper presents GigaSpeech 2, a large-scale, multi-domain, multilingual speech recognition corpus. It is designed for low-resource languages and does not rely on paired speech and text data. GigaSpeech 2 comprises about 30,000 hours of automatically transcribed speech, including Thai, Indonesian, and Vietnamese, gathered from unlabeled YouTube videos. We also introduce an automated pipeline for data crawling, transcription, and label refinement. Specifically, this pipeline uses Whisper for initial transcription and TorchAudio for forced alignment, combined with multi-dimensional filtering for data quality assurance. A modified Noisy Student Training is developed to further refine flawed pseudo labels iteratively, thus enhancing model performance. Experimental results on our manually transcribed evaluation set and two public test sets from Common Voice and FLEURS confirm our corpus's high quality and broad applicability. Notably, ASR models trained on GigaSpeech 2 can reduce the word error rate for Thai, Indonesian, and Vietnamese on our challenging and realistic YouTube test set by 25% to 40% compared to the Whisper large-v3 model, with merely 10% model parameters. Furthermore, our ASR models trained on Gigaspeech 2 yield superior performance compared to commercial services. We believe that our newly introduced corpus and pipeline will open a new avenue for low-resource speech recognition and significantly facilitate research in this area.

Current voice assistants typically use the best hypothesis yielded by their Automatic Speech Recognition (ASR) module as input to their Natural Language Understanding (NLU) module, thereby losing helpful information that might be stored in lower-ranked ASR hypotheses. We explore the change in performance of NLU associated tasks when utilizing five-best ASR hypotheses when compared to status quo for two language datasets, German and Portuguese. To harvest information from the ASR five-best, we leverage extractive summarization and joint extractive-abstractive summarization models for Domain Classification (DC) experiments while using a sequence-to-sequence model with a pointer generator network for Intent Classification (IC) and Named Entity Recognition (NER) multi-task experiments. For the DC full test set, we observe significant improvements of up to 7.2% and 15.5% in micro-averaged F1 scores, for German and Portuguese, respectively. In cases where the best ASR hypothesis was not an exact match to the transcribed utterance (mismatched test set), we see improvements of up to 6.7% and 8.8% micro-averaged F1 scores, for German and Portuguese, respectively. For IC and NER multi-task experiments, when evaluating on the mismatched test set, we see improvements across all domains in German and in 17 out of 19 domains in Portuguese (improvements based on change in SeMER scores). Our results suggest that the use of multiple ASR hypotheses, as opposed to one, can lead to significant performance improvements in the DC task for these non-English datasets. In addition, it could lead to significant improvement in the performance of IC and NER tasks in cases where the ASR model makes mistakes.

The advent of large language models (LLMs) has enabled significant performance gains in the field of natural language processing. However, recent studies have found that LLMs often resort to shortcuts when performing tasks, creating an illusion of enhanced performance while lacking generalizability in their decision rules. This phenomenon introduces challenges in accurately assessing natural language understanding in LLMs. Our paper provides a concise survey of relevant research in this area and puts forth a perspective on the implications of shortcut learning in the evaluation of language models, specifically for NLU tasks. This paper urges more research efforts to be put towards deepening our comprehension of shortcut learning, contributing to the development of more robust language models, and raising the standards of NLU evaluation in real-world scenarios.

Recent work on self-supervised pre-training focus on leveraging large-scale unlabeled speech data to build robust end-to-end (E2E) acoustic models (AM) that can be later fine-tuned on downstream tasks e.g., automatic speech recognition (ASR). Yet, few works investigated the impact on performance when the data properties substantially differ between the pre-training and fine-tuning phases, termed domain shift. We target this scenario by analyzing the robustness of Wav2Vec 2.0 and XLS-R models on downstream ASR for a completely unseen domain, air traffic control (ATC) communications. We benchmark these two models on several open-source and challenging ATC databases with signal-to-noise ratio between 5 and 20 dB. Relative word error rate (WER) reductions between 20% to 40% are obtained in comparison to hybrid-based ASR baselines by only fine-tuning E2E acoustic models with a smaller fraction of labeled data. We analyze WERs on the low-resource scenario and gender bias carried by one ATC dataset.

A critical component of a successful language generation pipeline is the decoding algorithm. However, the general principles that should guide the choice of decoding algorithm remain unclear. Previous works only compare decoding algorithms in narrow scenarios and their findings do not generalize across tasks. To better structure the discussion, we introduce a taxonomy that groups decoding strategies based on their implicit assumptions about how well the model's likelihood is aligned with the task-specific notion of utility. We argue that this taxonomy allows a broader view of the decoding problem and can lead to generalizable statements because it is grounded on the interplay between the decoding algorithms and the likelihood-utility misalignment. Specifically, by analyzing the correlation between the likelihood and the utility of predictions across a diverse set of tasks, we provide the first empirical evidence supporting the proposed taxonomy, and a set of principles to structure reasoning when choosing a decoding algorithm. Crucially, our analysis is the first one to relate likelihood-based decoding strategies with strategies that rely on external information such as value-guided methods and prompting, and covers the most diverse set of tasks up-to-date.

Pre-trained neural language models give high performance on natural language inference (NLI) tasks. But whether they actually understand the meaning of the processed sequences remains unclear. We propose a new diagnostics test suite which allows to assess whether a dataset constitutes a good testbed for evaluating the models' meaning understanding capabilities. We specifically apply controlled corruption transformations to widely used benchmarks (MNLI and ANLI), which involve removing entire word classes and often lead to non-sensical sentence pairs. If model accuracy on the corrupted data remains high, then the dataset is likely to contain statistical biases and artefacts that guide prediction. Inversely, a large decrease in model accuracy indicates that the original dataset provides a proper challenge to the models' reasoning capabilities. Hence, our proposed controls can serve as a crash test for developing high quality data for NLI tasks.

We investigate the effectiveness of GPT-3.5 and GPT-4, two large language models, as Grammatical Error Correction (GEC) tools for Brazilian Portuguese and compare their performance against Microsoft Word and Google Docs. We introduce a GEC dataset for Brazilian Portuguese with four categories: Grammar, Spelling, Internet, and Fast typing. Our results show that while GPT-4 has higher recall than other methods, LLMs tend to have lower precision, leading to overcorrection. This study demonstrates the potential of LLMs as practical GEC tools for Brazilian Portuguese and encourages further exploration of LLMs for non-English languages and other educational settings.

Large language models primarily rely on incontext learning to execute tasks. We introduce EchoPrompt, a simple yet effective approach to prompt the model to rephrase its queries before answering them. EchoPrompt is inspired by self-questioning, a cognitive strategy humans use to vocalize queries before providing answers, thereby reducing misconceptions. Experimental results demonstrate that EchoPrompt leads to substantial improvements in both zero-shot and few-shot in-context learning with standard and chain-of-thought prompting on four families of causal language models. These improvements are observed across various numerical reasoning (GSM8K, SVAMP, MultiArith, SingleOp), reading comprehension (DROP, SQuAD), and logical reasoning (Shuffled Objects, Date Understanding, Coin Flipping) tasks. On average, EchoPrompt improves the Zero-shot-CoT performance of code-davinci-002 by 5% in numerical tasks and 13% in reading comprehension tasks. We investigate the effectiveness of EchoPrompt through ablation studies, which reveal the significance of both original and rephrased queries for EchoPrompt's efficacy. Our empirical results show that EchoPrompt is an effective technique that can easily augment in-context learning for better performance.

The performance of automated speech recognition (ASR) systems is well known to differ for varied application domains. At the same time, vendors and research groups typically report ASR quality results either for limited use simplistic domains (audiobooks, TED talks), or proprietary datasets. To fill this gap, we provide an open-source 10-hour ASR system evaluation dataset NTR MediaSpeech for 4 languages: Spanish, French, Turkish and Arabic. The dataset was collected from the official youtube channels of media in the respective languages, and manually transcribed. We estimate that the WER of the dataset is under 5%. We have benchmarked many ASR systems available both commercially and freely, and provide the benchmark results. We also open-source baseline QuartzNet models for each language.

Recent research has demonstrated that Large Language Models (LLMs) can enhance their capabilities by utilizing external tools. However, three pivotal questions remain unanswered: (1) How effective are current LLMs in utilizing tools? (2) How can we enhance LLMs' ability to utilize tools? (3) What obstacles need to be overcome to leverage tools? To address these questions, we introduce API-Bank, a groundbreaking benchmark, specifically designed for tool-augmented LLMs. For the first question, we develop a runnable evaluation system consisting of 73 API tools. We annotate 314 tool-use dialogues with 753 API calls to assess the existing LLMs' capabilities in planning, retrieving, and calling APIs. For the second question, we construct a comprehensive training set containing 1,888 tool-use dialogues from 2,138 APIs spanning 1,000 distinct domains. Using this dataset, we train Lynx, a tool-augmented LLM initialized from Alpaca. Experimental results demonstrate that GPT-3.5 exhibits improved tool utilization compared to GPT-3, while GPT-4 excels in planning. However, there is still significant potential for further improvement. Moreover, Lynx surpasses Alpaca's tool utilization performance by more than 26 pts and approaches the effectiveness of GPT-3.5. Through error analysis, we highlight the key challenges for future research in this field to answer the third question.

In this work, we present and evaluate SELMA, a Speech-Enabled Language Model for virtual Assistant interactions that integrates audio and text as inputs to a Large Language Model (LLM). SELMA is designed to handle three primary and two auxiliary tasks related to interactions with virtual assistants simultaneously within a single end-to-end model. We employ low-rank adaptation modules for parameter-efficient training of both the audio encoder and the LLM. Additionally, we implement a feature pooling strategy enabling the system to recognize global patterns and improve accuracy on tasks less reliant on individual sequence elements. Experimental results on Voice Trigger (VT) detection, Device-Directed Speech Detection (DDSD), and Automatic Speech Recognition (ASR), demonstrate that our approach both simplifies the typical input processing pipeline of virtual assistants significantly and also improves performance compared to dedicated models for each individual task. SELMA yields relative Equal-Error Rate improvements of 64% on the VT detection task, and 22% on DDSD, while also achieving word error rates close to the baseline.

This paper presents the ArBanking77, a large Arabic dataset for intent detection in the banking domain. Our dataset was arabized and localized from the original English Banking77 dataset, which consists of 13,083 queries to ArBanking77 dataset with 31,404 queries in both Modern Standard Arabic (MSA) and Palestinian dialect, with each query classified into one of the 77 classes (intents). Furthermore, we present a neural model, based on AraBERT, fine-tuned on ArBanking77, which achieved an F1-score of 0.9209 and 0.8995 on MSA and Palestinian dialect, respectively. We performed extensive experimentation in which we simulated low-resource settings, where the model is trained on a subset of the data and augmented with noisy queries to simulate colloquial terms, mistakes and misspellings found in real NLP systems, especially live chat queries. The data and the models are publicly available at https://sina.birzeit.edu/arbanking77.

We introduce HRMCR (HAE-RAE Multi-Step Commonsense Reasoning), a benchmark designed to evaluate large language models' ability to perform multi-step reasoning in culturally specific contexts, focusing on Korean. The questions are automatically generated via templates and algorithms, requiring LLMs to integrate Korean cultural knowledge into sequential reasoning steps. Consistent with prior observations on emergent abilities, our experiments reveal that models trained on fewer than \(2 \cdot 10^{25}\) training FLOPs struggle to solve any questions, showing near-zero performance. Beyond this threshold, performance improves sharply. State-of-the-art models (e.g., O1) still score under 50\%, underscoring the difficulty of our tasks. Notably, stepwise analysis suggests the observed emergent behavior may stem from compounding errors across multiple steps rather than reflecting a genuinely new capability. We publicly release the benchmark and commit to regularly updating the dataset to prevent contamination.