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Mar 14

WavChat: A Survey of Spoken Dialogue Models

Recent advancements in spoken dialogue models, exemplified by systems like GPT-4o, have captured significant attention in the speech domain. Compared to traditional three-tier cascaded spoken dialogue models that comprise speech recognition (ASR), large language models (LLMs), and text-to-speech (TTS), modern spoken dialogue models exhibit greater intelligence. These advanced spoken dialogue models not only comprehend audio, music, and other speech-related features, but also capture stylistic and timbral characteristics in speech. Moreover, they generate high-quality, multi-turn speech responses with low latency, enabling real-time interaction through simultaneous listening and speaking capability. Despite the progress in spoken dialogue systems, there is a lack of comprehensive surveys that systematically organize and analyze these systems and the underlying technologies. To address this, we have first compiled existing spoken dialogue systems in the chronological order and categorized them into the cascaded and end-to-end paradigms. We then provide an in-depth overview of the core technologies in spoken dialogue models, covering aspects such as speech representation, training paradigm, streaming, duplex, and interaction capabilities. Each section discusses the limitations of these technologies and outlines considerations for future research. Additionally, we present a thorough review of relevant datasets, evaluation metrics, and benchmarks from the perspectives of training and evaluating spoken dialogue systems. We hope this survey will contribute to advancing both academic research and industrial applications in the field of spoken dialogue systems. The related material is available at https://github.com/jishengpeng/WavChat.

Exploring the Limits of ChatGPT for Query or Aspect-based Text Summarization

Text summarization has been a crucial problem in natural language processing (NLP) for several decades. It aims to condense lengthy documents into shorter versions while retaining the most critical information. Various methods have been proposed for text summarization, including extractive and abstractive summarization. The emergence of large language models (LLMs) like GPT3 and ChatGPT has recently created significant interest in using these models for text summarization tasks. Recent studies goyal2022news, zhang2023benchmarking have shown that LLMs-generated news summaries are already on par with humans. However, the performance of LLMs for more practical applications like aspect or query-based summaries is underexplored. To fill this gap, we conducted an evaluation of ChatGPT's performance on four widely used benchmark datasets, encompassing diverse summaries from Reddit posts, news articles, dialogue meetings, and stories. Our experiments reveal that ChatGPT's performance is comparable to traditional fine-tuning methods in terms of Rouge scores. Moreover, we highlight some unique differences between ChatGPT-generated summaries and human references, providing valuable insights into the superpower of ChatGPT for diverse text summarization tasks. Our findings call for new directions in this area, and we plan to conduct further research to systematically examine the characteristics of ChatGPT-generated summaries through extensive human evaluation.

Recent Advances in Deep Learning Based Dialogue Systems: A Systematic Survey

Dialogue systems are a popular natural language processing (NLP) task as it is promising in real-life applications. It is also a complicated task since many NLP tasks deserving study are involved. As a result, a multitude of novel works on this task are carried out, and most of them are deep learning based due to the outstanding performance. In this survey, we mainly focus on the deep learning based dialogue systems. We comprehensively review state-of-the-art research outcomes in dialogue systems and analyze them from two angles: model type and system type. Specifically, from the angle of model type, we discuss the principles, characteristics, and applications of different models that are widely used in dialogue systems. This will help researchers acquaint these models and see how they are applied in state-of-the-art frameworks, which is rather helpful when designing a new dialogue system. From the angle of system type, we discuss task-oriented and open-domain dialogue systems as two streams of research, providing insight into the hot topics related. Furthermore, we comprehensively review the evaluation methods and datasets for dialogue systems to pave the way for future research. Finally, some possible research trends are identified based on the recent research outcomes. To the best of our knowledge, this survey is the most comprehensive and up-to-date one at present for deep learning based dialogue systems, extensively covering the popular techniques. We speculate that this work is a good starting point for academics who are new to the dialogue systems or those who want to quickly grasp up-to-date techniques in this area.

SpokenWOZ: A Large-Scale Speech-Text Benchmark for Spoken Task-Oriented Dialogue Agents

Task-oriented dialogue (TOD) models have made significant progress in recent years. However, previous studies primarily focus on datasets written by annotators, which has resulted in a gap between academic research and real-world spoken conversation scenarios. While several small-scale spoken TOD datasets are proposed to address robustness issues such as ASR errors, they ignore the unique challenges in spoken conversation. To tackle the limitations, we introduce SpokenWOZ, a large-scale speech-text dataset for spoken TOD, containing 8 domains, 203k turns, 5.7k dialogues and 249 hours of audios from human-to-human spoken conversations. SpokenWOZ further incorporates common spoken characteristics such as word-by-word processing and reasoning in spoken language. Based on these characteristics, we present cross-turn slot and reasoning slot detection as new challenges. We conduct experiments on various baselines, including text-modal models, newly proposed dual-modal models, and LLMs, e.g., ChatGPT. The results show that the current models still have substantial room for improvement in spoken conversation, where the most advanced dialogue state tracker only achieves 25.65% in joint goal accuracy and the SOTA end-to-end model only correctly completes the user request in 52.1% of dialogues. The dataset, code, and leaderboard are available: https://spokenwoz.github.io/SpokenWOZ-github.io/.

SLUE Phase-2: A Benchmark Suite of Diverse Spoken Language Understanding Tasks

Spoken language understanding (SLU) tasks have been studied for many decades in the speech research community, but have not received as much attention as lower-level tasks like speech and speaker recognition. In particular, there are not nearly as many SLU task benchmarks, and many of the existing ones use data that is not freely available to all researchers. Recent work has begun to introduce such benchmark datasets for several tasks. In this work, we introduce several new annotated SLU benchmark tasks based on freely available speech data, which complement existing benchmarks and address gaps in the SLU evaluation landscape. We contribute four tasks: question answering and summarization involve inference over longer speech sequences; named entity localization addresses the speech-specific task of locating the targeted content in the signal; dialog act classification identifies the function of a given speech utterance. We follow the blueprint of the Spoken Language Understanding Evaluation (SLUE) benchmark suite. In order to facilitate the development of SLU models that leverage the success of pre-trained speech representations, we will be publishing for each task (i) annotations for a relatively small fine-tuning set, (ii) annotated development and test sets, and (iii) baseline models for easy reproducibility and comparisons. In this work, we present the details of data collection and annotation and the performance of the baseline models. We also perform sensitivity analysis of pipeline models' performance (speech recognizer + text model) to the speech recognition accuracy, using more than 20 state-of-the-art speech recognition models.

Imagination is All You Need! Curved Contrastive Learning for Abstract Sequence Modeling Utilized on Long Short-Term Dialogue Planning

Inspired by the curvature of space-time (Einstein, 1921), we introduce Curved Contrastive Learning (CCL), a novel representation learning technique for learning the relative turn distance between utterance pairs in multi-turn dialogues. The resulting bi-encoder models can guide transformers as a response ranking model towards a goal in a zero-shot fashion by projecting the goal utterance and the corresponding reply candidates into a latent space. Here the cosine similarity indicates the distance/reachability of a candidate utterance toward the corresponding goal. Furthermore, we explore how these forward-entailing language representations can be utilized for assessing the likelihood of sequences by the entailment strength i.e. through the cosine similarity of its individual members (encoded separately) as an emergent property in the curved space. These non-local properties allow us to imagine the likelihood of future patterns in dialogues, specifically by ordering/identifying future goal utterances that are multiple turns away, given a dialogue context. As part of our analysis, we investigate characteristics that make conversations (un)plannable and find strong evidence of planning capability over multiple turns (in 61.56% over 3 turns) in conversations from the DailyDialog (Li et al., 2017) dataset. Finally, we show how we achieve higher efficiency in sequence modeling tasks compared to previous work thanks to our relativistic approach, where only the last utterance needs to be encoded and computed during inference.

URO-Bench: A Comprehensive Benchmark for End-to-End Spoken Dialogue Models

In recent years, with advances in large language models (LLMs), end-to-end spoken dialogue models (SDMs) have made significant strides. Compared to text-based LLMs, the evaluation of SDMs needs to take speech-related aspects into account, such as paralinguistic information and speech quality. However, there is still a lack of comprehensive evaluations for SDMs in speech-to-speech (S2S) scenarios. To address this gap, we propose URO-Bench, an extensive benchmark for SDMs. Notably, URO-Bench is the first S2S benchmark that covers evaluations about multilingualism, multi-round dialogues, and paralinguistics. Our benchmark is divided into two difficulty levels: basic track and pro track, consisting of 16 and 20 datasets respectively, evaluating the model's abilities in Understanding, Reasoning, and Oral conversation. Evaluations on our proposed benchmark reveal that current open-source SDMs perform rather well in daily QA tasks, but lag behind their backbone LLMs in terms of instruction-following ability and also suffer from catastrophic forgetting. Their performance in advanced evaluations of paralinguistic information and audio understanding remains subpar, highlighting the need for further research in this direction. We hope that URO-Bench can effectively facilitate the development of spoken dialogue models by providing a multifaceted evaluation of existing models and helping to track progress in this area.

Advancing Large Language Models to Capture Varied Speaking Styles and Respond Properly in Spoken Conversations

In spoken dialogue, even if two current turns are the same sentence, their responses might still differ when they are spoken in different styles. The spoken styles, containing paralinguistic and prosodic information, mark the most significant difference between text and speech modality. When using text-only LLMs to model spoken dialogue, text-only LLMs cannot give different responses based on the speaking style of the current turn. In this paper, we focus on enabling LLMs to listen to the speaking styles and respond properly. Our goal is to teach the LLM that "even if the sentences are identical if they are spoken in different styles, their corresponding responses might be different". Since there is no suitable dataset for achieving this goal, we collect a speech-to-speech dataset, StyleTalk, with the following desired characteristics: when two current speeches have the same content but are spoken in different styles, their responses will be different. To teach LLMs to understand and respond properly to the speaking styles, we propose the Spoken-LLM framework that can model the linguistic content and the speaking styles. We train Spoken-LLM using the StyleTalk dataset and devise a two-stage training pipeline to help the Spoken-LLM better learn the speaking styles. Based on extensive experiments, we show that Spoken-LLM outperforms text-only baselines and prior speech LLMs methods.

Taskmaster-1: Toward a Realistic and Diverse Dialog Dataset

A significant barrier to progress in data-driven approaches to building dialog systems is the lack of high quality, goal-oriented conversational data. To help satisfy this elementary requirement, we introduce the initial release of the Taskmaster-1 dataset which includes 13,215 task-based dialogs comprising six domains. Two procedures were used to create this collection, each with unique advantages. The first involves a two-person, spoken "Wizard of Oz" (WOz) approach in which trained agents and crowdsourced workers interact to complete the task while the second is "self-dialog" in which crowdsourced workers write the entire dialog themselves. We do not restrict the workers to detailed scripts or to a small knowledge base and hence we observe that our dataset contains more realistic and diverse conversations in comparison to existing datasets. We offer several baseline models including state of the art neural seq2seq architectures with benchmark performance as well as qualitative human evaluations. Dialogs are labeled with API calls and arguments, a simple and cost effective approach which avoids the requirement of complex annotation schema. The layer of abstraction between the dialog model and the service provider API allows for a given model to interact with multiple services that provide similar functionally. Finally, the dataset will evoke interest in written vs. spoken language, discourse patterns, error handling and other linguistic phenomena related to dialog system research, development and design.

Conversation Chronicles: Towards Diverse Temporal and Relational Dynamics in Multi-Session Conversations

In the field of natural language processing, open-domain chatbots have emerged as an important research topic. However, a major limitation of existing open-domain chatbot research is its singular focus on short single-session dialogue, neglecting the potential need for understanding contextual information in multiple consecutive sessions that precede an ongoing dialogue. Among the elements that compose the context in multi-session conversation settings, the time intervals between sessions and the relationships between speakers would be particularly important. Despite their importance, current research efforts have not sufficiently addressed these dialogical components. In this paper, we introduce a new 1M multi-session dialogue dataset, called Conversation Chronicles, for implementing a long-term conversation setup in which time intervals and fine-grained speaker relationships are incorporated. Following recent works, we exploit a large language model to produce the data. The extensive human evaluation shows that dialogue episodes in Conversation Chronicles reflect those properties while maintaining coherent and consistent interactions across all the sessions. We also propose a dialogue model, called ReBot, which consists of chronological summarization and dialogue generation modules using only around 630M parameters. When trained on Conversation Chronicles, ReBot demonstrates long-term context understanding with a high human engagement score.

Zero-Shot Cross-Lingual Summarization via Large Language Models

Given a document in a source language, cross-lingual summarization (CLS) aims to generate a summary in a different target language. Recently, the emergence of Large Language Models (LLMs), such as GPT-3.5, ChatGPT and GPT-4, has attracted wide attention from the computational linguistics community. However, it is not yet known the performance of LLMs on CLS. In this report, we empirically use various prompts to guide LLMs to perform zero-shot CLS from different paradigms (i.e., end-to-end and pipeline), and provide a preliminary evaluation on the generated summaries. We find that ChatGPT and GPT-4 originally prefer to produce lengthy summaries with detailed information. These two LLMs can further balance informativeness and conciseness with the help of an interactive prompt, significantly improving their CLS performance. Experimental results on three widely-used CLS datasets show that GPT-4 achieves state-of-the-art zero-shot CLS performance, and performs competitively compared with the fine-tuned mBART-50. Moreover, we also find some multi-lingual and bilingual LLMs (i.e., BLOOMZ, ChatGLM-6B, Vicuna-13B and ChatYuan) have limited zero-shot CLS ability. Due to the composite nature of CLS, which requires models to perform summarization and translation simultaneously, accomplishing this task in a zero-shot manner is even a challenge for LLMs. Therefore, we sincerely hope and recommend future LLM research could use CLS as a testbed.

SalesBot: Transitioning from Chit-Chat to Task-Oriented Dialogues

Dialogue systems are usually categorized into two types, open-domain and task-oriented. The first one focuses on chatting with users and making them engage in the conversations, where selecting a proper topic to fit the dialogue context is essential for a successful dialogue. The other one focuses on a specific task instead of casual talks, e.g., finding a movie on Friday night, or playing a song. These two directions have been studied separately due to their different purposes. However, how smoothly transitioning from social chatting to task-oriented dialogues is important for triggering business opportunities, and there is no public data focusing on such scenarios. Hence, this paper focuses on investigating the conversations starting from open-domain social chatting and then gradually transitioning to task-oriented purposes, and releases a large-scale dataset with detailed annotations for encouraging this research direction. To achieve this goal, this paper proposes a framework to automatically generate many dialogues without human involvement, in which any powerful open-domain dialogue generation model can be easily leveraged. The human evaluation shows that our generated dialogue data has a natural flow at a reasonable quality, showing that our released data has a great potential of guiding future research directions and commercial activities. Furthermore, the released models allow researchers to automatically generate unlimited dialogues in the target scenarios, which can greatly benefit semi-supervised and unsupervised approaches.

Towards Scalable Multi-domain Conversational Agents: The Schema-Guided Dialogue Dataset

Virtual assistants such as Google Assistant, Alexa and Siri provide a conversational interface to a large number of services and APIs spanning multiple domains. Such systems need to support an ever-increasing number of services with possibly overlapping functionality. Furthermore, some of these services have little to no training data available. Existing public datasets for task-oriented dialogue do not sufficiently capture these challenges since they cover few domains and assume a single static ontology per domain. In this work, we introduce the the Schema-Guided Dialogue (SGD) dataset, containing over 16k multi-domain conversations spanning 16 domains. Our dataset exceeds the existing task-oriented dialogue corpora in scale, while also highlighting the challenges associated with building large-scale virtual assistants. It provides a challenging testbed for a number of tasks including language understanding, slot filling, dialogue state tracking and response generation. Along the same lines, we present a schema-guided paradigm for task-oriented dialogue, in which predictions are made over a dynamic set of intents and slots, provided as input, using their natural language descriptions. This allows a single dialogue system to easily support a large number of services and facilitates simple integration of new services without requiring additional training data. Building upon the proposed paradigm, we release a model for dialogue state tracking capable of zero-shot generalization to new APIs, while remaining competitive in the regular setting.

A Few-Shot Semantic Parser for Wizard-of-Oz Dialogues with the Precise ThingTalk Representation

Previous attempts to build effective semantic parsers for Wizard-of-Oz (WOZ) conversations suffer from the difficulty in acquiring a high-quality, manually annotated training set. Approaches based only on dialogue synthesis are insufficient, as dialogues generated from state-machine based models are poor approximations of real-life conversations. Furthermore, previously proposed dialogue state representations are ambiguous and lack the precision necessary for building an effective agent. This paper proposes a new dialogue representation and a sample-efficient methodology that can predict precise dialogue states in WOZ conversations. We extended the ThingTalk representation to capture all information an agent needs to respond properly. Our training strategy is sample-efficient: we combine (1) fewshot data sparsely sampling the full dialogue space and (2) synthesized data covering a subset space of dialogues generated by a succinct state-based dialogue model. The completeness of the extended ThingTalk language is demonstrated with a fully operational agent, which is also used in training data synthesis. We demonstrate the effectiveness of our methodology on MultiWOZ 3.0, a reannotation of the MultiWOZ 2.1 dataset in ThingTalk. ThingTalk can represent 98% of the test turns, while the simulator can emulate 85% of the validation set. We train a contextual semantic parser using our strategy, and obtain 79% turn-by-turn exact match accuracy on the reannotated test set.

Which Side Are You On? A Multi-task Dataset for End-to-End Argument Summarisation and Evaluation

With the recent advances of large language models (LLMs), it is no longer infeasible to build an automated debate system that helps people to synthesise persuasive arguments. Previous work attempted this task by integrating multiple components. In our work, we introduce an argument mining dataset that captures the end-to-end process of preparing an argumentative essay for a debate, which covers the tasks of claim and evidence identification (Task 1 ED), evidence convincingness ranking (Task 2 ECR), argumentative essay summarisation and human preference ranking (Task 3 ASR) and metric learning for automated evaluation of resulting essays, based on human feedback along argument quality dimensions (Task 4 SQE). Our dataset contains 14k examples of claims that are fully annotated with the various properties supporting the aforementioned tasks. We evaluate multiple generative baselines for each of these tasks, including representative LLMs. We find, that while they show promising results on individual tasks in our benchmark, their end-to-end performance on all four tasks in succession deteriorates significantly, both in automated measures as well as in human-centred evaluation. This challenge presented by our proposed dataset motivates future research on end-to-end argument mining and summarisation. The repository of this project is available at https://github.com/HarrywillDr/ArgSum-Datatset

InfoVisDial: An Informative Visual Dialogue Dataset by Bridging Large Multimodal and Language Models

In this paper, we build a visual dialogue dataset, named InfoVisDial, which provides rich informative answers in each round even with external knowledge related to the visual content. Different from existing datasets where the answer is compact and short, InfoVisDial contains long free-form answers with rich information in each round of dialogue. For effective data collection, the key idea is to bridge the large-scale multimodal model (e.g., GIT) and the language models (e.g., GPT-3). GIT can describe the image content even with scene text, while GPT-3 can generate informative dialogue based on the image description and appropriate prompting techniques. With such automatic pipeline, we can readily generate informative visual dialogue data at scale. Then, we ask human annotators to rate the generated dialogues to filter the low-quality conversations.Human analyses show that InfoVisDial covers informative and diverse dialogue topics: 54.4% of the dialogue rounds are related to image scene texts, and 36.7% require external knowledge. Each round's answer is also long and open-ended: 87.3% of answers are unique with an average length of 8.9, compared with 27.37% and 2.9 in VisDial. Last, we propose a strong baseline by adapting the GIT model for the visual dialogue task and fine-tune the model on InfoVisDial. Hopefully, our work can motivate more effort on this direction.

Impossible Distillation: from Low-Quality Model to High-Quality Dataset & Model for Summarization and Paraphrasing

It is commonly perceived that the strongest language models (LMs) rely on a combination of massive scale, instruction data, and human feedback to perform specialized tasks -- e.g. summarization and paraphrasing, without supervision. In this paper, we propose that language models can learn to summarize and paraphrase sentences, with none of these 3 factors. We present Impossible Distillation, a framework that distills a task-specific dataset directly from an off-the-shelf LM, even when it is impossible for the LM itself to reliably solve the task. By training a student model on the generated dataset and amplifying its capability through self-distillation, our method yields a high-quality model and dataset from a low-quality teacher model, without the need for scale or supervision. Using Impossible Distillation, we are able to distill an order of magnitude smaller model (with only 770M parameters) that outperforms 175B parameter GPT-3, in both quality and controllability, as confirmed by automatic and human evaluations. Furthermore, as a useful byproduct of our approach, we obtain DIMSUM+, a high-quality dataset with 3.4M sentence summaries and paraphrases. Our analyses show that this dataset, as a purely LM-generated corpus, is more diverse and more effective for generalization to unseen domains than all human-authored datasets -- including Gigaword with 4M samples.

Text Summarization Using Large Language Models: A Comparative Study of MPT-7b-instruct, Falcon-7b-instruct, and OpenAI Chat-GPT Models

Text summarization is a critical Natural Language Processing (NLP) task with applications ranging from information retrieval to content generation. Leveraging Large Language Models (LLMs) has shown remarkable promise in enhancing summarization techniques. This paper embarks on an exploration of text summarization with a diverse set of LLMs, including MPT-7b-instruct, falcon-7b-instruct, and OpenAI ChatGPT text-davinci-003 models. The experiment was performed with different hyperparameters and evaluated the generated summaries using widely accepted metrics such as the Bilingual Evaluation Understudy (BLEU) Score, Recall-Oriented Understudy for Gisting Evaluation (ROUGE) Score, and Bidirectional Encoder Representations from Transformers (BERT) Score. According to the experiment, text-davinci-003 outperformed the others. This investigation involved two distinct datasets: CNN Daily Mail and XSum. Its primary objective was to provide a comprehensive understanding of the performance of Large Language Models (LLMs) when applied to different datasets. The assessment of these models' effectiveness contributes valuable insights to researchers and practitioners within the NLP domain. This work serves as a resource for those interested in harnessing the potential of LLMs for text summarization and lays the foundation for the development of advanced Generative AI applications aimed at addressing a wide spectrum of business challenges.

ChatGPT as a Factual Inconsistency Evaluator for Text Summarization

The performance of text summarization has been greatly boosted by pre-trained language models. A main concern of existing methods is that most generated summaries are not factually inconsistent with their source documents. To alleviate the problem, many efforts have focused on developing effective factuality evaluation metrics based on natural language inference, question answering, and syntactic dependency et al. However, these approaches are limited by either their high computational complexity or the uncertainty introduced by multi-component pipelines, resulting in only partial agreement with human judgement. Most recently, large language models(LLMs) have shown excellent performance in not only text generation but also language comprehension. In this paper, we particularly explore ChatGPT's ability to evaluate factual inconsistency under a zero-shot setting by examining it on both coarse-grained and fine-grained evaluation tasks including binary entailment inference, summary ranking, and consistency rating. Experimental results indicate that ChatGPT generally outperforms previous evaluation metrics across the three tasks, indicating its great potential for factual inconsistency evaluation. However, a closer inspection of ChatGPT's output reveals certain limitations including its preference for more lexically similar candidates, false reasoning, and inadequate understanding of instructions.

SD-Eval: A Benchmark Dataset for Spoken Dialogue Understanding Beyond Words

Speech encompasses a wealth of information, including but not limited to content, paralinguistic, and environmental information. This comprehensive nature of speech significantly impacts communication and is crucial for human-computer interaction. Chat-Oriented Large Language Models (LLMs), known for their general-purpose assistance capabilities, have evolved to handle multi-modal inputs, including speech. Although these models can be adept at recognizing and analyzing speech, they often fall short of generating appropriate responses. We argue that this is due to the lack of principles on task definition and model development, which requires open-source datasets and metrics suitable for model evaluation. To bridge the gap, we present SD-Eval, a benchmark dataset aimed at multidimensional evaluation of spoken dialogue understanding and generation. SD-Eval focuses on paralinguistic and environmental information and includes 7,303 utterances, amounting to 8.76 hours of speech data. The data is aggregated from eight public datasets, representing four perspectives: emotion, accent, age, and background sound. To assess the SD-Eval benchmark dataset, we implement three different models and construct a training set following a similar process as SD-Eval. The training set contains 1,052.72 hours of speech data and 724.4k utterances. We also conduct a comprehensive evaluation using objective evaluation methods (e.g. BLEU and ROUGE), subjective evaluations and LLM-based metrics for the generated responses. Models conditioned with paralinguistic and environmental information outperform their counterparts in both objective and subjective measures. Moreover, experiments demonstrate LLM-based metrics show a higher correlation with human evaluation compared to traditional metrics. We open-source SD-Eval at https://github.com/amphionspace/SD-Eval.

PromptTTS 2: Describing and Generating Voices with Text Prompt

Speech conveys more information than just text, as the same word can be uttered in various voices to convey diverse information. Compared to traditional text-to-speech (TTS) methods relying on speech prompts (reference speech) for voice variability, using text prompts (descriptions) is more user-friendly since speech prompts can be hard to find or may not exist at all. TTS approaches based on the text prompt face two challenges: 1) the one-to-many problem, where not all details about voice variability can be described in the text prompt, and 2) the limited availability of text prompt datasets, where vendors and large cost of data labeling are required to write text prompt for speech. In this work, we introduce PromptTTS 2 to address these challenges with a variation network to provide variability information of voice not captured by text prompts, and a prompt generation pipeline to utilize the large language models (LLM) to compose high quality text prompts. Specifically, the variation network predicts the representation extracted from the reference speech (which contains full information about voice) based on the text prompt representation. For the prompt generation pipeline, it generates text prompts for speech with a speech understanding model to recognize voice attributes (e.g., gender, speed) from speech and a large language model to formulate text prompt based on the recognition results. Experiments on a large-scale (44K hours) speech dataset demonstrate that compared to the previous works, PromptTTS 2 generates voices more consistent with text prompts and supports the sampling of diverse voice variability, thereby offering users more choices on voice generation. Additionally, the prompt generation pipeline produces high-quality prompts, eliminating the large labeling cost. The demo page of PromptTTS 2 is available onlinehttps://speechresearch.github.io/prompttts2.

Variational Hierarchical Dialog Autoencoder for Dialog State Tracking Data Augmentation

Recent works have shown that generative data augmentation, where synthetic samples generated from deep generative models complement the training dataset, benefit NLP tasks. In this work, we extend this approach to the task of dialog state tracking for goal-oriented dialogs. Due to the inherent hierarchical structure of goal-oriented dialogs over utterances and related annotations, the deep generative model must be capable of capturing the coherence among different hierarchies and types of dialog features. We propose the Variational Hierarchical Dialog Autoencoder (VHDA) for modeling the complete aspects of goal-oriented dialogs, including linguistic features and underlying structured annotations, namely speaker information, dialog acts, and goals. The proposed architecture is designed to model each aspect of goal-oriented dialogs using inter-connected latent variables and learns to generate coherent goal-oriented dialogs from the latent spaces. To overcome training issues that arise from training complex variational models, we propose appropriate training strategies. Experiments on various dialog datasets show that our model improves the downstream dialog trackers' robustness via generative data augmentation. We also discover additional benefits of our unified approach to modeling goal-oriented dialogs: dialog response generation and user simulation, where our model outperforms previous strong baselines.

How Ready are Pre-trained Abstractive Models and LLMs for Legal Case Judgement Summarization?

Automatic summarization of legal case judgements has traditionally been attempted by using extractive summarization methods. However, in recent years, abstractive summarization models are gaining popularity since they can generate more natural and coherent summaries. Legal domain-specific pre-trained abstractive summarization models are now available. Moreover, general-domain pre-trained Large Language Models (LLMs), such as ChatGPT, are known to generate high-quality text and have the capacity for text summarization. Hence it is natural to ask if these models are ready for off-the-shelf application to automatically generate abstractive summaries for case judgements. To explore this question, we apply several state-of-the-art domain-specific abstractive summarization models and general-domain LLMs on Indian court case judgements, and check the quality of the generated summaries. In addition to standard metrics for summary quality, we check for inconsistencies and hallucinations in the summaries. We see that abstractive summarization models generally achieve slightly higher scores than extractive models in terms of standard summary evaluation metrics such as ROUGE and BLEU. However, we often find inconsistent or hallucinated information in the generated abstractive summaries. Overall, our investigation indicates that the pre-trained abstractive summarization models and LLMs are not yet ready for fully automatic deployment for case judgement summarization; rather a human-in-the-loop approach including manual checks for inconsistencies is more suitable at present.

NLU++: A Multi-Label, Slot-Rich, Generalisable Dataset for Natural Language Understanding in Task-Oriented Dialogue

We present NLU++, a novel dataset for natural language understanding (NLU) in task-oriented dialogue (ToD) systems, with the aim to provide a much more challenging evaluation environment for dialogue NLU models, up to date with the current application and industry requirements. NLU++ is divided into two domains (BANKING and HOTELS) and brings several crucial improvements over current commonly used NLU datasets. 1) NLU++ provides fine-grained domain ontologies with a large set of challenging multi-intent sentences, introducing and validating the idea of intent modules that can be combined into complex intents that convey complex user goals, combined with finer-grained and thus more challenging slot sets. 2) The ontology is divided into domain-specific and generic (i.e., domain-universal) intent modules that overlap across domains, promoting cross-domain reusability of annotated examples. 3) The dataset design has been inspired by the problems observed in industrial ToD systems, and 4) it has been collected, filtered and carefully annotated by dialogue NLU experts, yielding high-quality annotated data. Finally, we benchmark a series of current state-of-the-art NLU models on NLU++; the results demonstrate the challenging nature of the dataset, especially in low-data regimes, the validity of `intent modularisation', and call for further research on ToD NLU.

Moshi: a speech-text foundation model for real-time dialogue

We introduce Moshi, a speech-text foundation model and full-duplex spoken dialogue framework. Current systems for spoken dialogue rely on pipelines of independent components, namely voice activity detection, speech recognition, textual dialogue and text-to-speech. Such frameworks cannot emulate the experience of real conversations. First, their complexity induces a latency of several seconds between interactions. Second, text being the intermediate modality for dialogue, non-linguistic information that modifies meaning -- such as emotion or non-speech sounds -- is lost in the interaction. Finally, they rely on a segmentation into speaker turns, which does not take into account overlapping speech, interruptions and interjections. Moshi solves these independent issues altogether by casting spoken dialogue as speech-to-speech generation. Starting from a text language model backbone, Moshi generates speech as tokens from the residual quantizer of a neural audio codec, while modeling separately its own speech and that of the user into parallel streams. This allows for the removal of explicit speaker turns, and the modeling of arbitrary conversational dynamics. We moreover extend the hierarchical semantic-to-acoustic token generation of previous work to first predict time-aligned text tokens as a prefix to audio tokens. Not only this "Inner Monologue" method significantly improves the linguistic quality of generated speech, but we also illustrate how it can provide streaming speech recognition and text-to-speech. Our resulting model is the first real-time full-duplex spoken large language model, with a theoretical latency of 160ms, 200ms in practice, and is available at https://github.com/kyutai-labs/moshi.

Chain of Hindsight Aligns Language Models with Feedback

Learning from human preferences is important for language models to match human needs and to align with human and social values. Prior works have achieved remarkable successes by learning from human feedback to understand and follow instructions. Nonetheless, these methods are either founded on hand-picked model generations that are favored by human annotators, rendering them inefficient in terms of data utilization and challenging to apply in general, or they depend on reinforcement learning, which often suffers from imperfect reward functions and relies on extremely challenging optimizations. In this work, we propose a novel technique, Chain of Hindsight, that is easy to optimize and can learn from any form of feedback, regardless of its polarity. Our idea is inspired by how humans learn from extensive feedback presented in the form of languages. We convert all types of feedback into sequences of sentences, which are then used to fine-tune the model, allowing us to take advantage of the language comprehension capabilities of language models. We condition the model on a sequence of model generations paired with feedback. By doing so, the model is trained to generate outputs based on feedback, while learning to identify and correct negative attributes or errors. Applying our method to large language models, we observed that Chain of Hindsight significantly surpasses previous methods in aligning language models with human preferences. We report significant improvements on summarization and dialogue benchmarks, with our approach markedly preferred in human evaluations.

Learning to Memorize Entailment and Discourse Relations for Persona-Consistent Dialogues

Maintaining engagement and consistency is particularly important in dialogue systems. Existing works have improved the performance of dialogue systems by intentionally learning interlocutor personas with sophisticated network structures. One issue with this approach is that it requires more personal corpora with annotations. Additionally, these models typically perform the next utterance prediction to generate a response but neglect the discourse coherence in the entire conversation. To address these issues, this study proposes a method of learning to memorize entailment and discourse relations for persona-consistent dialogue tasks. Entailment text pairs in natural language inference dataset were applied to learn latent entailment relations as external memories by premise-to-hypothesis generation task. Furthermore, an internal memory with a similar architecture was applied to the discourse information in the dialogue. Placing orthogonality restrictions on these two memory spaces ensures that the latent entailment relations remain dialogue-independent. Both memories collaborate to obtain entailment and discourse representation for the generation, allowing a deeper understanding of both consistency and coherence. Experiments on two large public datasets, PersonaChat and DSTC7-AVSD, demonstrated the effectiveness of the proposed method. Both automatic and human evaluations indicate that the proposed model outperforms several strong baselines in terms of both persona consistency and response coherence. Our source code is available at https://github.com/Chenrj233/LMEDR.

Text is no more Enough! A Benchmark for Profile-based Spoken Language Understanding

Current researches on spoken language understanding (SLU) heavily are limited to a simple setting: the plain text-based SLU that takes the user utterance as input and generates its corresponding semantic frames (e.g., intent and slots). Unfortunately, such a simple setting may fail to work in complex real-world scenarios when an utterance is semantically ambiguous, which cannot be achieved by the text-based SLU models. In this paper, we first introduce a new and important task, Profile-based Spoken Language Understanding (ProSLU), which requires the model that not only relies on the plain text but also the supporting profile information to predict the correct intents and slots. To this end, we further introduce a large-scale human-annotated Chinese dataset with over 5K utterances and their corresponding supporting profile information (Knowledge Graph (KG), User Profile (UP), Context Awareness (CA)). In addition, we evaluate several state-of-the-art baseline models and explore a multi-level knowledge adapter to effectively incorporate profile information. Experimental results reveal that all existing text-based SLU models fail to work when the utterances are semantically ambiguous and our proposed framework can effectively fuse the supporting information for sentence-level intent detection and token-level slot filling. Finally, we summarize key challenges and provide new points for future directions, which hopes to facilitate the research.

End-to-end Conversation Modeling Track in DSTC6

End-to-end training of neural networks is a promising approach to automatic construction of dialog systems using a human-to-human dialog corpus. Recently, Vinyals et al. tested neural conversation models using OpenSubtitles. Lowe et al. released the Ubuntu Dialogue Corpus for researching unstructured multi-turn dialogue systems. Furthermore, the approach has been extended to accomplish task oriented dialogs to provide information properly with natural conversation. For example, Ghazvininejad et al. proposed a knowledge grounded neural conversation model [3], where the research is aiming at combining conversational dialogs with task-oriented knowledge using unstructured data such as Twitter data for conversation and Foursquare data for external knowledge.However, the task is still limited to a restaurant information service, and has not yet been tested with a wide variety of dialog tasks. In addition, it is still unclear how to create intelligent dialog systems that can respond like a human agent. In consideration of these problems, we proposed a challenge track to the 6th dialog system technology challenges (DSTC6) using human-to-human dialog data to mimic human dialog behaviors. The focus of the challenge track is to train end-to-end conversation models from human-to-human conversation and accomplish end-to-end dialog tasks in various situations assuming a customer service, in which a system plays a role of human agent and generates natural and informative sentences in response to user's questions or comments given dialog context.

Integrating Summarization and Retrieval for Enhanced Personalization via Large Language Models

Personalization, the ability to tailor a system to individual users, is an essential factor in user experience with natural language processing (NLP) systems. With the emergence of Large Language Models (LLMs), a key question is how to leverage these models to better personalize user experiences. To personalize a language model's output, a straightforward approach is to incorporate past user data into the language model prompt, but this approach can result in lengthy inputs exceeding limitations on input length and incurring latency and cost issues. Existing approaches tackle such challenges by selectively extracting relevant user data (i.e. selective retrieval) to construct a prompt for downstream tasks. However, retrieval-based methods are limited by potential information loss, lack of more profound user understanding, and cold-start challenges. To overcome these limitations, we propose a novel summary-augmented approach by extending retrieval-augmented personalization with task-aware user summaries generated by LLMs. The summaries can be generated and stored offline, enabling real-world systems with runtime constraints like voice assistants to leverage the power of LLMs. Experiments show our method with 75% less of retrieved user data is on-par or outperforms retrieval augmentation on most tasks in the LaMP personalization benchmark. We demonstrate that offline summarization via LLMs and runtime retrieval enables better performance for personalization on a range of tasks under practical constraints.

DiaSynth -- Synthetic Dialogue Generation Framework

The scarcity of domain specific dialogue datasets across various domains, from academic topics to everyday conversations, limits the development of dialogue systems for various applications. Existing research is often constrained either by dialogue datasets that are too general or by niche domain dialogue datasets whose scale does not match the required scale for training dialogue systems. To address this gap, we introduce DiaSynth - a synthetic dialogue generation framework capable of generating high quality, contextually rich dialogues across a wide range of domains. Our approach differs from existing frameworks by dynamically generating dialogues that incorporate simulated personas, subtopics, and diverse conversational characteristics, using a Large Language Model (LLM) with Chain of Thought (CoT) reasoning to create contextually rich, domain-specific dialogues that closely mimic natural human interactions. DiaSynth produces tailored dialogues that emulate realistic conversations. We perform our experiments by generating synthetic data using different LLMs and few-shot examples from DialogSum and SAMSum. The pretrained language models fine-tuned on the synthetic data outperform the base models by 16.47%, while the comparison between models fine-tuned on in-domain data and synthetic data shows that the synthetic data is able to capture 90.48% of the distribution of the in-domain data. The quality of the data generated also scales with the size of LLMs. These results validate DiaSynth's potential as a robust alternative to traditional data collection methods.

Read, Highlight and Summarize: A Hierarchical Neural Semantic Encoder-based Approach

Traditional sequence-to-sequence (seq2seq) models and other variations of the attention-mechanism such as hierarchical attention have been applied to the text summarization problem. Though there is a hierarchy in the way humans use language by forming paragraphs from sentences and sentences from words, hierarchical models have usually not worked that much better than their traditional seq2seq counterparts. This effect is mainly because either the hierarchical attention mechanisms are too sparse using hard attention or noisy using soft attention. In this paper, we propose a method based on extracting the highlights of a document; a key concept that is conveyed in a few sentences. In a typical text summarization dataset consisting of documents that are 800 tokens in length (average), capturing long-term dependencies is very important, e.g., the last sentence can be grouped with the first sentence of a document to form a summary. LSTMs (Long Short-Term Memory) proved useful for machine translation. However, they often fail to capture long-term dependencies while modeling long sequences. To address these issues, we have adapted Neural Semantic Encoders (NSE) to text summarization, a class of memory-augmented neural networks by improving its functionalities and proposed a novel hierarchical NSE that outperforms similar previous models significantly. The quality of summarization was improved by augmenting linguistic factors, namely lemma, and Part-of-Speech (PoS) tags, to each word in the dataset for improved vocabulary coverage and generalization. The hierarchical NSE model on factored dataset outperformed the state-of-the-art by nearly 4 ROUGE points. We further designed and used the first GPU-based self-critical Reinforcement Learning model.

Style-Talker: Finetuning Audio Language Model and Style-Based Text-to-Speech Model for Fast Spoken Dialogue Generation

The rapid advancement of large language models (LLMs) has significantly propelled the development of text-based chatbots, demonstrating their capability to engage in coherent and contextually relevant dialogues. However, extending these advancements to enable end-to-end speech-to-speech conversation bots remains a formidable challenge, primarily due to the extensive dataset and computational resources required. The conventional approach of cascading automatic speech recognition (ASR), LLM, and text-to-speech (TTS) models in a pipeline, while effective, suffers from unnatural prosody because it lacks direct interactions between the input audio and its transcribed text and the output audio. These systems are also limited by their inherent latency from the ASR process for real-time applications. This paper introduces Style-Talker, an innovative framework that fine-tunes an audio LLM alongside a style-based TTS model for fast spoken dialog generation. Style-Talker takes user input audio and uses transcribed chat history and speech styles to generate both the speaking style and text for the response. Subsequently, the TTS model synthesizes the speech, which is then played back to the user. While the response speech is being played, the input speech undergoes ASR processing to extract the transcription and speaking style, serving as the context for the ensuing dialogue turn. This novel pipeline accelerates the traditional cascade ASR-LLM-TTS systems while integrating rich paralinguistic information from input speech. Our experimental results show that Style-Talker significantly outperforms the conventional cascade and speech-to-speech baselines in terms of both dialogue naturalness and coherence while being more than 50% faster.