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Mar 11

Loghub: A Large Collection of System Log Datasets for AI-driven Log Analytics

Logs have been widely adopted in software system development and maintenance because of the rich runtime information they record. In recent years, the increase of software size and complexity leads to the rapid growth of the volume of logs. To handle these large volumes of logs efficiently and effectively, a line of research focuses on developing intelligent and automated log analysis techniques. However, only a few of these techniques have reached successful deployments in industry due to the lack of public log datasets and open benchmarking upon them. To fill this significant gap and facilitate more research on AI-driven log analytics, we have collected and released loghub, a large collection of system log datasets. In particular, loghub provides 19 real-world log datasets collected from a wide range of software systems, including distributed systems, supercomputers, operating systems, mobile systems, server applications, and standalone software. In this paper, we summarize the statistics of these datasets, introduce some practical usage scenarios of the loghub datasets, and present our benchmarking results on loghub to benefit the researchers and practitioners in this field. Up to the time of this paper writing, the loghub datasets have been downloaded for roughly 90,000 times in total by hundreds of organizations from both industry and academia. The loghub datasets are available at https://github.com/logpai/loghub.

A Large-Scale Evaluation for Log Parsing Techniques: How Far Are We?

Log data have facilitated various tasks of software development and maintenance, such as testing, debugging and diagnosing. Due to the unstructured nature of logs, log parsing is typically required to transform log messages into structured data for automated log analysis. Given the abundance of log parsers that employ various techniques, evaluating these tools to comprehend their characteristics and performance becomes imperative. Loghub serves as a commonly used dataset for benchmarking log parsers, but it suffers from limited scale and representativeness, posing significant challenges for studies to comprehensively evaluate existing log parsers or develop new methods. This limitation is particularly pronounced when assessing these log parsers for production use. To address these limitations, we provide a new collection of annotated log datasets, denoted Loghub-2.0, which can better reflect the characteristics of log data in real-world software systems. Loghub-2.0 comprises 14 datasets with an average of 3.6 million log lines in each dataset. Based on Loghub-2.0, we conduct a thorough re-evaluation of 15 state-of-the-art log parsers in a more rigorous and practical setting. Particularly, we introduce a new evaluation metric to mitigate the sensitivity of existing metrics to imbalanced data distributions. We are also the first to investigate the granular performance of log parsers on logs that represent rare system events, offering in-depth details for software diagnosis. Accurately parsing such logs is essential, yet it remains a challenge. We believe this work could shed light on the evaluation and design of log parsers in practical settings, thereby facilitating their deployment in production systems.

Chatting with Logs: An exploratory study on Finetuning LLMs for LogQL

Logging is a critical function in modern distributed applications, but the lack of standardization in log query languages and formats creates significant challenges. Developers currently must write ad hoc queries in platform-specific languages, requiring expertise in both the query language and application-specific log details -- an impractical expectation given the variety of platforms and volume of logs and applications. While generating these queries with large language models (LLMs) seems intuitive, we show that current LLMs struggle with log-specific query generation due to the lack of exposure to domain-specific knowledge. We propose a novel natural language (NL) interface to address these inconsistencies and aide log query generation, enabling developers to create queries in a target log query language by providing NL inputs. We further introduce ~NL2QL, a manually annotated, real-world dataset of natural language questions paired with corresponding LogQL queries spread across three log formats, to promote the training and evaluation of NL-to-loq query systems. Using NL2QL, we subsequently fine-tune and evaluate several state of the art LLMs, and demonstrate their improved capability to generate accurate LogQL queries. We perform further ablation studies to demonstrate the effect of additional training data, and the transferability across different log formats. In our experiments, we find up to 75\% improvement of finetuned models to generate LogQL queries compared to non finetuned models.

DP-OPT: Make Large Language Model Your Privacy-Preserving Prompt Engineer

Large Language Models (LLMs) have emerged as dominant tools for various tasks, particularly when tailored for a specific target by prompt tuning. Nevertheless, concerns surrounding data privacy present obstacles due to the tuned prompts' dependency on sensitive private information. A practical solution is to host a local LLM and optimize a soft prompt privately using data. Yet, hosting a local model becomes problematic when model ownership is protected. Alternative methods, like sending data to the model's provider for training, intensify these privacy issues facing an untrusted provider. In this paper, we present a novel solution called Differentially-Private Offsite Prompt Tuning (DP-OPT) to address this challenge. Our approach involves tuning a discrete prompt on the client side and then applying it to the desired cloud models. We demonstrate that prompts suggested by LLMs themselves can be transferred without compromising performance significantly. To ensure that the prompts do not leak private information, we introduce the first private prompt generation mechanism, by a differentially-private (DP) ensemble of in-context learning with private demonstrations. With DP-OPT, generating privacy-preserving prompts by Vicuna-7b can yield competitive performance compared to non-private in-context learning on GPT3.5 or local private prompt tuning. Codes are available at https://github.com/VITA-Group/DP-OPT .

T-RAG: Lessons from the LLM Trenches

Large Language Models (LLM) have shown remarkable language capabilities fueling attempts to integrate them into applications across a wide range of domains. An important application area is question answering over private enterprise documents where the main considerations are data security, which necessitates applications that can be deployed on-prem, limited computational resources and the need for a robust application that correctly responds to queries. Retrieval-Augmented Generation (RAG) has emerged as the most prominent framework for building LLM-based applications. While building a RAG is relatively straightforward, making it robust and a reliable application requires extensive customization and relatively deep knowledge of the application domain. We share our experiences building and deploying an LLM application for question answering over private organizational documents. Our application combines the use of RAG with a finetuned open-source LLM. Additionally, our system, which we call Tree-RAG (T-RAG), uses a tree structure to represent entity hierarchies within the organization. This is used to generate a textual description to augment the context when responding to user queries pertaining to entities within the organization's hierarchy. Our evaluations show that this combination performs better than a simple RAG or finetuning implementation. Finally, we share some lessons learned based on our experiences building an LLM application for real-world use.

Knowledge-Augmented Large Language Models for Personalized Contextual Query Suggestion

Large Language Models (LLMs) excel at tackling various natural language tasks. However, due to the significant costs involved in re-training or fine-tuning them, they remain largely static and difficult to personalize. Nevertheless, a variety of applications could benefit from generations that are tailored to users' preferences, goals, and knowledge. Among them is web search, where knowing what a user is trying to accomplish, what they care about, and what they know can lead to improved search experiences. In this work, we propose a novel and general approach that augments an LLM with relevant context from users' interaction histories with a search engine in order to personalize its outputs. Specifically, we construct an entity-centric knowledge store for each user based on their search and browsing activities on the web, which is then leveraged to provide contextually relevant LLM prompt augmentations. This knowledge store is light-weight, since it only produces user-specific aggregate projections of interests and knowledge onto public knowledge graphs, and leverages existing search log infrastructure, thereby mitigating the privacy, compliance, and scalability concerns associated with building deep user profiles for personalization. We then validate our approach on the task of contextual query suggestion, which requires understanding not only the user's current search context but also what they historically know and care about. Through a number of experiments based on human evaluation, we show that our approach is significantly better than several other LLM-powered baselines, generating query suggestions that are contextually more relevant, personalized, and useful.