Daily Papers

Large language models (LLMs) have shown remarkable performance in various tasks but often fail to handle queries that exceed their knowledge and capabilities, leading to incorrect or fabricated responses. This paper addresses the need for LLMs to recognize and refuse infeasible tasks due to the required skills surpassing their capabilities. We first systematically conceptualize infeasible tasks for LLMs, providing formal definitions and categorizations that cover a spectrum of related hallucinations. We develop and benchmark a new dataset comprising diverse infeasible and feasible tasks to test multiple LLMs' abilities on task feasibility. Furthermore, we explore the potential of training enhancements to increase LLMs' refusal capabilities with fine-tuning. Experiments validate the effectiveness of our methods, offering promising directions for refining the operational boundaries of LLMs in real applications.

Mixup is a data augmentation strategy that employs convex combinations of training instances and their respective labels to augment the robustness and calibration of deep neural networks. Despite its widespread adoption, the nuanced mechanisms that underpin its success are not entirely understood. The observed phenomenon of Neural Collapse, where the last-layer activations and classifier of deep networks converge to a simplex equiangular tight frame (ETF), provides a compelling motivation to explore whether mixup induces alternative geometric configurations and whether those could explain its success. In this study, we delve into the last-layer activations of training data for deep networks subjected to mixup, aiming to uncover insights into its operational efficacy. Our investigation, spanning various architectures and dataset pairs, reveals that mixup's last-layer activations predominantly converge to a distinctive configuration different than one might expect. In this configuration, activations from mixed-up examples of identical classes align with the classifier, while those from different classes delineate channels along the decision boundary. Moreover, activations in earlier layers exhibit patterns, as if trained with manifold mixup. These findings are unexpected, as mixed-up features are not simple convex combinations of feature class means (as one might get, for example, by training mixup with the mean squared error loss). By analyzing this distinctive geometric configuration, we elucidate the mechanisms by which mixup enhances model calibration. To further validate our empirical observations, we conduct a theoretical analysis under the assumption of an unconstrained features model, utilizing the mixup loss. Through this, we characterize and derive the optimal last-layer features under the assumption that the classifier forms a simplex ETF.

Information Technology (IT) Operations (Ops), particularly Artificial Intelligence for IT Operations (AIOps), is the guarantee for maintaining the orderly and stable operation of existing information systems. According to Gartner's prediction, the use of AI technology for automated IT operations has become a new trend. Large language models (LLMs) that have exhibited remarkable capabilities in NLP-related tasks, are showing great potential in the field of AIOps, such as in aspects of root cause analysis of failures, generation of operations and maintenance scripts, and summarizing of alert information. Nevertheless, the performance of current LLMs in Ops tasks is yet to be determined. In this paper, we present OpsEval, a comprehensive task-oriented Ops benchmark designed for LLMs. For the first time, OpsEval assesses LLMs' proficiency in various crucial scenarios at different ability levels. The benchmark includes 7184 multi-choice questions and 1736 question-answering (QA) formats in English and Chinese. By conducting a comprehensive performance evaluation of the current leading large language models, we show how various LLM techniques can affect the performance of Ops, and discussed findings related to various topics, including model quantification, QA evaluation, and hallucination issues. To ensure the credibility of our evaluation, we invite dozens of domain experts to manually review our questions. At the same time, we have open-sourced 20% of the test QA to assist current researchers in preliminary evaluations of their OpsLLM models. The remaining 80% of the data, which is not disclosed, is used to eliminate the issue of the test set leakage. Additionally, we have constructed an online leaderboard that is updated in real-time and will continue to be updated, ensuring that any newly emerging LLMs will be evaluated promptly. Both our dataset and leaderboard have been made public.