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Mar 11

Evaluating Dialect Robustness of Language Models via Conversation Understanding

With an evergrowing number of LLMs reporting superlative performance for English, their ability to perform equitably for different dialects of English (i.e., dialect robustness) needs to be ascertained. Specifically, we use English language (US English or Indian English) conversations between humans who play the word-guessing game of `taboo'. We formulate two evaluative tasks: target word prediction (TWP) (i.e.predict the masked target word in a conversation) and target word selection (TWS) (i.e., select the most likely masked target word in a conversation, from among a set of candidate words). Extending MD3, an existing dialectic dataset of taboo-playing conversations, we introduce M-MD3, a target-word-masked version of MD3 with the USEng and IndEng subsets. We add two subsets: AITrans (where dialectic information is removed from IndEng) and AIGen (where LLMs are prompted to generate conversations). Our evaluation uses pre-trained and fine-tuned versions of two closed-source (GPT-4/3.5) and two open-source LLMs (Mistral and Gemma). LLMs perform significantly better for US English than Indian English for both TWP and TWS, for all settings. While GPT-based models perform the best, the comparatively smaller models work more equitably for short conversations (<8 turns). Our results on AIGen and AITrans (the best and worst-performing subset) respectively show that LLMs may learn a dialect of their own based on the composition of the training data, and that dialect robustness is indeed a challenging task. Our evaluation methodology exhibits a novel way to examine attributes of language models using pre-existing dialogue datasets.

Revisit Input Perturbation Problems for LLMs: A Unified Robustness Evaluation Framework for Noisy Slot Filling Task

With the increasing capabilities of large language models (LLMs), these high-performance models have achieved state-of-the-art results on a wide range of natural language processing (NLP) tasks. However, the models' performance on commonly-used benchmark datasets often fails to accurately reflect their reliability and robustness when applied to real-world noisy data. To address these challenges, we propose a unified robustness evaluation framework based on the slot-filling task to systematically evaluate the dialogue understanding capability of LLMs in diverse input perturbation scenarios. Specifically, we construct a input perturbation evaluation dataset, Noise-LLM, which contains five types of single perturbation and four types of mixed perturbation data. Furthermore, we utilize a multi-level data augmentation method (character, word, and sentence levels) to construct a candidate data pool, and carefully design two ways of automatic task demonstration construction strategies (instance-level and entity-level) with various prompt templates. Our aim is to assess how well various robustness methods of LLMs perform in real-world noisy scenarios. The experiments have demonstrated that the current open-source LLMs generally achieve limited perturbation robustness performance. Based on these experimental observations, we make some forward-looking suggestions to fuel the research in this direction.

Augmentation Invariant Discrete Representation for Generative Spoken Language Modeling

Generative Spoken Language Modeling research focuses on optimizing speech Language Models (LMs) using raw audio recordings without accessing any textual supervision. Such speech LMs usually operate over discrete units obtained from quantizing internal representations of self-supervised models. Although such units show impressive modeling results, their robustness capabilities have not been extensively investigated. This work focuses on improving the robustness of discrete input representations for generative spoken language modeling. First, we formally define how to measure the robustness of such representations to various signal variations that do not alter the spoken information (e.g., time-stretch). Next, we empirically demonstrate how current state-of-the-art representation models lack robustness to such variations. To overcome this, we propose an effective and efficient method to learn robust discrete speech representation for generative spoken language modeling. The proposed approach is based on applying a set of signal transformations to the speech signal and optimizing the model using an iterative pseudo-labeling scheme. Our method significantly improves over the evaluated baselines when considering encoding and modeling metrics. We additionally evaluate our method on the speech-to-speech translation task, considering Spanish-English and French-English translations, and show the proposed approach outperforms the evaluated baselines.

NoMIRACL: Knowing When You Don't Know for Robust Multilingual Retrieval-Augmented Generation

Retrieval-augmented generation (RAG) grounds large language model (LLM) output by leveraging external knowledge sources to reduce factual hallucinations. However, prior works lack a comprehensive evaluation of different language families, making it challenging to evaluate LLM robustness against errors in external retrieved knowledge. To overcome this, we establish NoMIRACL, a human-annotated dataset for evaluating LLM robustness in RAG across 18 typologically diverse languages. NoMIRACL includes both a non-relevant and a relevant subset. Queries in the non-relevant subset contain passages manually judged as non-relevant or noisy, whereas queries in the relevant subset include at least a single judged relevant passage. We measure LLM robustness using two metrics: (i) hallucination rate, measuring model tendency to hallucinate an answer, when the answer is not present in passages in the non-relevant subset, and (ii) error rate, measuring model inaccuracy to recognize relevant passages in the relevant subset. We build a GPT-4 baseline which achieves a 33.2% hallucination rate on the non-relevant and a 14.9% error rate on the relevant subset on average. Our evaluation reveals that GPT-4 hallucinates frequently in high-resource languages, such as French or English. This work highlights an important avenue for future research to improve LLM robustness to learn how to better reject non-relevant information in RAG.

Robustness of Fusion-based Multimodal Classifiers to Cross-Modal Content Dilutions

As multimodal learning finds applications in a wide variety of high-stakes societal tasks, investigating their robustness becomes important. Existing work has focused on understanding the robustness of vision-and-language models to imperceptible variations on benchmark tasks. In this work, we investigate the robustness of multimodal classifiers to cross-modal dilutions - a plausible variation. We develop a model that, given a multimodal (image + text) input, generates additional dilution text that (a) maintains relevance and topical coherence with the image and existing text, and (b) when added to the original text, leads to misclassification of the multimodal input. Via experiments on Crisis Humanitarianism and Sentiment Detection tasks, we find that the performance of task-specific fusion-based multimodal classifiers drops by 23.3% and 22.5%, respectively, in the presence of dilutions generated by our model. Metric-based comparisons with several baselines and human evaluations indicate that our dilutions show higher relevance and topical coherence, while simultaneously being more effective at demonstrating the brittleness of the multimodal classifiers. Our work aims to highlight and encourage further research on the robustness of deep multimodal models to realistic variations, especially in human-facing societal applications. The code and other resources are available at https://claws-lab.github.io/multimodal-robustness/.

Keeping Up with the Language Models: Robustness-Bias Interplay in NLI Data and Models

Auditing unwanted social bias in language models (LMs) is inherently hard due to the multidisciplinary nature of the work. In addition, the rapid evolution of LMs can make benchmarks irrelevant in no time. Bias auditing is further complicated by LM brittleness: when a presumably biased outcome is observed, is it due to model bias or model brittleness? We propose enlisting the models themselves to help construct bias auditing datasets that remain challenging, and introduce bias measures that distinguish between types of model errors. First, we extend an existing bias benchmark for NLI (BBNLI) using a combination of LM-generated lexical variations, adversarial filtering, and human validation. We demonstrate that the newly created dataset (BBNLInext) is more challenging than BBNLI: on average, BBNLI-next reduces the accuracy of state-of-the-art NLI models from 95.3%, as observed by BBNLI, to 58.6%. Second, we employ BBNLI-next to showcase the interplay between robustness and bias, and the subtlety in differentiating between the two. Third, we point out shortcomings in current bias scores used in the literature and propose bias measures that take into account pro-/anti-stereotype bias and model brittleness. We will publicly release the BBNLI-next dataset to inspire research on rapidly expanding benchmarks to keep up with model evolution, along with research on the robustness-bias interplay in bias auditing. Note: This paper contains offensive text examples.

Whisper Turns Stronger: Augmenting Wav2Vec 2.0 for Superior ASR in Low-Resource Languages

Approaching Speech-to-Text and Automatic Speech Recognition problems in low-resource languages is notoriously challenging due to the scarcity of validated datasets and the diversity of dialects. Arabic, Russian, and Portuguese exemplify these difficulties, being low-resource languages due to the many dialects of these languages across different continents worldwide. Moreover, the variety of accents and pronunciations of such languages complicate ASR models' success. With the increasing popularity of Deep Learning and Transformers, acoustic models like the renowned Wav2Vec2 have achieved superior performance in the Speech Recognition field compared to state-of-the-art approaches. However, despite Wav2Vec2's improved efficiency over traditional methods, its performance significantly declines for under-represented languages, even though it requires significantly less labeled data. This paper introduces an end-to-end framework that enhances ASR systems fine-tuned on Wav2Vec2 through data augmentation techniques. To validate our framework's effectiveness, we conducted a detailed experimental evaluation using three datasets from Mozilla's Common Voice project in Arabic, Russian, and Portuguese. Additionally, the framework presented in this paper demonstrates robustness to different diacritics. Ultimately, our approach outperforms two previous baseline models, which are the pre-trained Wav2Vec2 and the well-known Whisper ASR model, resulting in an average relative improvement of 33.9\% in Word Error Rate and a 53.2\% relative improvement in Character Error Rate.

One Language, Many Gaps: Evaluating Dialect Fairness and Robustness of Large Language Models in Reasoning Tasks

Language is not monolithic. While many benchmarks are used as proxies to systematically estimate Large Language Models' (LLM) performance in real-life tasks, they tend to ignore the nuances of within-language variation and thus fail to model the experience of speakers of minority dialects. Focusing on African American Vernacular English (AAVE), we present the first study on LLMs' fairness and robustness to a dialect in canonical reasoning tasks (algorithm, math, logic, and comprehensive reasoning). We hire AAVE speakers, including experts with computer science backgrounds, to rewrite seven popular benchmarks, such as HumanEval and GSM8K. The result of this effort is ReDial, a dialectal benchmark comprising 1.2K+ parallel query pairs in Standardized English and AAVE. We use ReDial to evaluate state-of-the-art LLMs, including GPT-4o/4/3.5-turbo, LLaMA-3.1/3, Mistral, and Phi-3. We find that, compared to Standardized English, almost all of these widely used models show significant brittleness and unfairness to queries in AAVE. Furthermore, AAVE queries can degrade performance more substantially than misspelled texts in Standardized English, even when LLMs are more familiar with the AAVE queries. Finally, asking models to rephrase questions in Standardized English does not close the performance gap but generally introduces higher costs. Overall, our findings indicate that LLMs provide unfair service to dialect users in complex reasoning tasks. Code can be found at https://github.com/fangru-lin/redial_dialect_robustness_fairness.git.

Typos that Broke the RAG's Back: Genetic Attack on RAG Pipeline by Simulating Documents in the Wild via Low-level Perturbations

The robustness of recent Large Language Models (LLMs) has become increasingly crucial as their applicability expands across various domains and real-world applications. Retrieval-Augmented Generation (RAG) is a promising solution for addressing the limitations of LLMs, yet existing studies on the robustness of RAG often overlook the interconnected relationships between RAG components or the potential threats prevalent in real-world databases, such as minor textual errors. In this work, we investigate two underexplored aspects when assessing the robustness of RAG: 1) vulnerability to noisy documents through low-level perturbations and 2) a holistic evaluation of RAG robustness. Furthermore, we introduce a novel attack method, the Genetic Attack on RAG (GARAG), which targets these aspects. Specifically, GARAG is designed to reveal vulnerabilities within each component and test the overall system functionality against noisy documents. We validate RAG robustness by applying our GARAG to standard QA datasets, incorporating diverse retrievers and LLMs. The experimental results show that GARAG consistently achieves high attack success rates. Also, it significantly devastates the performance of each component and their synergy, highlighting the substantial risk that minor textual inaccuracies pose in disrupting RAG systems in the real world.

Robustness Over Time: Understanding Adversarial Examples' Effectiveness on Longitudinal Versions of Large Language Models

Large Language Models (LLMs) have led to significant improvements in many tasks across various domains, such as code interpretation, response generation, and ambiguity handling. These LLMs, however, when upgrading, primarily prioritize enhancing user experience while neglecting security, privacy, and safety implications. Consequently, unintended vulnerabilities or biases can be introduced. Previous studies have predominantly focused on specific versions of the models and disregard the potential emergence of new attack vectors targeting the updated versions. Through the lens of adversarial examples within the in-context learning framework, this longitudinal study addresses this gap by conducting a comprehensive assessment of the robustness of successive versions of LLMs, vis-\`a-vis GPT-3.5. We conduct extensive experiments to analyze and understand the impact of the robustness in two distinct learning categories: zero-shot learning and few-shot learning. Our findings indicate that, in comparison to earlier versions of LLMs, the updated versions do not exhibit the anticipated level of robustness against adversarial attacks. In addition, our study emphasizes the increased effectiveness of synergized adversarial queries in most zero-shot learning and few-shot learning cases. We hope that our study can lead to a more refined assessment of the robustness of LLMs over time and provide valuable insights of these models for both developers and users.

Efficient Adversarial Training in LLMs with Continuous Attacks

Large language models (LLMs) are vulnerable to adversarial attacks that can bypass their safety guardrails. In many domains, adversarial training has proven to be one of the most promising methods to reliably improve robustness against such attacks. Yet, in the context of LLMs, current methods for adversarial training are hindered by the high computational costs required to perform discrete adversarial attacks at each training iteration. We address this problem by instead calculating adversarial attacks in the continuous embedding space of the LLM, which is orders of magnitudes more efficient. We propose a fast adversarial training algorithm (C-AdvUL) composed of two losses: the first makes the model robust on continuous embedding attacks computed on an adversarial behaviour dataset; the second ensures the usefulness of the final model by fine-tuning on utility data. Moreover, we introduce C-AdvIPO, an adversarial variant of IPO that does not require utility data for adversarially robust alignment. Our empirical evaluation on four models from different families (Gemma, Phi3, Mistral, Zephyr) and at different scales (2B, 3.8B, 7B) shows that both algorithms substantially enhance LLM robustness against discrete attacks (GCG, AutoDAN, PAIR), while maintaining utility. Our results demonstrate that robustness to continuous perturbations can extrapolate to discrete threat models. Thereby, we present a path toward scalable adversarial training algorithms for robustly aligning LLMs.

Expect the Unexpected: FailSafe Long Context QA for Finance

We propose a new long-context financial benchmark, FailSafeQA, designed to test the robustness and context-awareness of LLMs against six variations in human-interface interactions in LLM-based query-answer systems within finance. We concentrate on two case studies: Query Failure and Context Failure. In the Query Failure scenario, we perturb the original query to vary in domain expertise, completeness, and linguistic accuracy. In the Context Failure case, we simulate the uploads of degraded, irrelevant, and empty documents. We employ the LLM-as-a-Judge methodology with Qwen2.5-72B-Instruct and use fine-grained rating criteria to define and calculate Robustness, Context Grounding, and Compliance scores for 24 off-the-shelf models. The results suggest that although some models excel at mitigating input perturbations, they must balance robust answering with the ability to refrain from hallucinating. Notably, Palmyra-Fin-128k-Instruct, recognized as the most compliant model, maintained strong baseline performance but encountered challenges in sustaining robust predictions in 17% of test cases. On the other hand, the most robust model, OpenAI o3-mini, fabricated information in 41% of tested cases. The results demonstrate that even high-performing models have significant room for improvement and highlight the role of FailSafeQA as a tool for developing LLMs optimized for dependability in financial applications. The dataset is available at: https://huggingface.co/datasets/Writer/FailSafeQA

On the Robustness of Dialogue History Representation in Conversational Question Answering: A Comprehensive Study and a New Prompt-based Method

Most works on modeling the conversation history in Conversational Question Answering (CQA) report a single main result on a common CQA benchmark. While existing models show impressive results on CQA leaderboards, it remains unclear whether they are robust to shifts in setting (sometimes to more realistic ones), training data size (e.g. from large to small sets) and domain. In this work, we design and conduct the first large-scale robustness study of history modeling approaches for CQA. We find that high benchmark scores do not necessarily translate to strong robustness, and that various methods can perform extremely differently under different settings. Equipped with the insights from our study, we design a novel prompt-based history modeling approach, and demonstrate its strong robustness across various settings. Our approach is inspired by existing methods that highlight historic answers in the passage. However, instead of highlighting by modifying the passage token embeddings, we add textual prompts directly in the passage text. Our approach is simple, easy-to-plug into practically any model, and highly effective, thus we recommend it as a starting point for future model developers. We also hope that our study and insights will raise awareness to the importance of robustness-focused evaluation, in addition to obtaining high leaderboard scores, leading to better CQA systems.

Adversarial GLUE: A Multi-Task Benchmark for Robustness Evaluation of Language Models

Large-scale pre-trained language models have achieved tremendous success across a wide range of natural language understanding (NLU) tasks, even surpassing human performance. However, recent studies reveal that the robustness of these models can be challenged by carefully crafted textual adversarial examples. While several individual datasets have been proposed to evaluate model robustness, a principled and comprehensive benchmark is still missing. In this paper, we present Adversarial GLUE (AdvGLUE), a new multi-task benchmark to quantitatively and thoroughly explore and evaluate the vulnerabilities of modern large-scale language models under various types of adversarial attacks. In particular, we systematically apply 14 textual adversarial attack methods to GLUE tasks to construct AdvGLUE, which is further validated by humans for reliable annotations. Our findings are summarized as follows. (i) Most existing adversarial attack algorithms are prone to generating invalid or ambiguous adversarial examples, with around 90% of them either changing the original semantic meanings or misleading human annotators as well. Therefore, we perform a careful filtering process to curate a high-quality benchmark. (ii) All the language models and robust training methods we tested perform poorly on AdvGLUE, with scores lagging far behind the benign accuracy. We hope our work will motivate the development of new adversarial attacks that are more stealthy and semantic-preserving, as well as new robust language models against sophisticated adversarial attacks. AdvGLUE is available at https://adversarialglue.github.io.

Large Language Model Alignment: A Survey

Recent years have witnessed remarkable progress made in large language models (LLMs). Such advancements, while garnering significant attention, have concurrently elicited various concerns. The potential of these models is undeniably vast; however, they may yield texts that are imprecise, misleading, or even detrimental. Consequently, it becomes paramount to employ alignment techniques to ensure these models to exhibit behaviors consistent with human values. This survey endeavors to furnish an extensive exploration of alignment methodologies designed for LLMs, in conjunction with the extant capability research in this domain. Adopting the lens of AI alignment, we categorize the prevailing methods and emergent proposals for the alignment of LLMs into outer and inner alignment. We also probe into salient issues including the models' interpretability, and potential vulnerabilities to adversarial attacks. To assess LLM alignment, we present a wide variety of benchmarks and evaluation methodologies. After discussing the state of alignment research for LLMs, we finally cast a vision toward the future, contemplating the promising avenues of research that lie ahead. Our aspiration for this survey extends beyond merely spurring research interests in this realm. We also envision bridging the gap between the AI alignment research community and the researchers engrossed in the capability exploration of LLMs for both capable and safe LLMs.

CALM : A Multi-task Benchmark for Comprehensive Assessment of Language Model Bias

As language models (LMs) become increasingly powerful, it is important to quantify and compare them for sociodemographic bias with potential for harm. Prior bias measurement datasets are sensitive to perturbations in their manually designed templates, therefore unreliable. To achieve reliability, we introduce the Comprehensive Assessment of Language Model bias (CALM), a benchmark dataset to quantify bias in LMs across three tasks. We integrate 16 existing datasets across different domains, such as Wikipedia and news articles, to filter 224 templates from which we construct a dataset of 78,400 examples. We compare the diversity of CALM with prior datasets on metrics such as average semantic similarity, and variation in template length, and test the sensitivity to small perturbations. We show that our dataset is more diverse and reliable than previous datasets, thus better capture the breadth of linguistic variation required to reliably evaluate model bias. We evaluate 20 large language models including six prominent families of LMs such as Llama-2. In two LM series, OPT and Bloom, we found that larger parameter models are more biased than lower parameter models. We found the T0 series of models to be the least biased. Furthermore, we noticed a tradeoff between gender and racial bias with increasing model size in some model series. The code is available at https://github.com/vipulgupta1011/CALM.

Asymmetric Conflict and Synergy in Post-training for LLM-based Multilingual Machine Translation

The emergence of Large Language Models (LLMs) has advanced the multilingual machine translation (MMT), yet the Curse of Multilinguality (CoM) remains a major challenge. Existing work in LLM-based MMT typically mitigates this issue via scaling up training and computation budget, which raises a critical question: Is scaling up the training and computation budget truly necessary for high-quality MMT, or can a deeper understanding of CoM provide a more efficient solution? To explore this problem, we analyze the linguistic conflicts and synergy, the underlying mechanism of CoM during post-training phase. We identify an asymmetric phenomenon in linguistic conflicts and synergy: the dominance of conflicts and synergy varies in different translation directions, leading to sub-optimal adaptation in existing post-training methods. We further find that a significant bottleneck in MMT appears to lie in post-training rather than multilingual pre-training, suggesting the need for more effective adaptation strategies. Building on these new insights, we propose a direction-aware training approach, combined with group-wise model merging, to address asymmetry in linguistic conflicts and synergy explicitly. Leveraging this strategy, our method fine-tunes X-ALMA-13B-Pretrain-trained only with multilingual pre-training-achieving comparable performance to XALMA-13B (only SFT) while using only 20B pretraining tokens and 17B parameters-5.5x fewer pretraining-tokens and 1.7x fewer model size-with just 0.85 COMET drop on Flores-200 testsets of 50 languages.

The Role of Language Imbalance in Cross-lingual Generalisation: Insights from Cloned Language Experiments

Multilinguality is crucial for extending recent advancements in language modelling to diverse linguistic communities. To maintain high performance while representing multiple languages, multilingual models ideally align representations, allowing what is learned in one language to generalise to others. Prior research has emphasised the importance of parallel data and shared vocabulary elements as key factors for such alignment. In this study, we investigate an unintuitive novel driver of cross-lingual generalisation: language imbalance. In controlled experiments on perfectly equivalent cloned languages, we observe that the existence of a predominant language during training boosts the performance of less frequent languages and leads to stronger alignment of model representations across languages. Furthermore, we find that this trend is amplified with scale: with large enough models or long enough training, we observe that bilingual training data with a 90/10 language split yields better performance on both languages than a balanced 50/50 split. Building on these insights, we design training schemes that can improve performance in all cloned languages, even without altering the training data. As we extend our analysis to real languages, we find that infrequent languages still benefit from frequent ones, yet whether language imbalance causes cross-lingual generalisation there is not conclusive.

Dawn of the transformer era in speech emotion recognition: closing the valence gap

Recent advances in transformer-based architectures which are pre-trained in self-supervised manner have shown great promise in several machine learning tasks. In the audio domain, such architectures have also been successfully utilised in the field of speech emotion recognition (SER). However, existing works have not evaluated the influence of model size and pre-training data on downstream performance, and have shown limited attention to generalisation, robustness, fairness, and efficiency. The present contribution conducts a thorough analysis of these aspects on several pre-trained variants of wav2vec 2.0 and HuBERT that we fine-tuned on the dimensions arousal, dominance, and valence of MSP-Podcast, while additionally using IEMOCAP and MOSI to test cross-corpus generalisation. To the best of our knowledge, we obtain the top performance for valence prediction without use of explicit linguistic information, with a concordance correlation coefficient (CCC) of .638 on MSP-Podcast. Furthermore, our investigations reveal that transformer-based architectures are more robust to small perturbations compared to a CNN-based baseline and fair with respect to biological sex groups, but not towards individual speakers. Finally, we are the first to show that their extraordinary success on valence is based on implicit linguistic information learnt during fine-tuning of the transformer layers, which explains why they perform on-par with recent multimodal approaches that explicitly utilise textual information. Our findings collectively paint the following picture: transformer-based architectures constitute the new state-of-the-art in SER, but further advances are needed to mitigate remaining robustness and individual speaker issues. To make our findings reproducible, we release the best performing model to the community.

When Is Multilinguality a Curse? Language Modeling for 250 High- and Low-Resource Languages

Multilingual language models are widely used to extend NLP systems to low-resource languages. However, concrete evidence for the effects of multilinguality on language modeling performance in individual languages remains scarce. Here, we pre-train over 10,000 monolingual and multilingual language models for over 250 languages, including multiple language families that are under-studied in NLP. We assess how language modeling performance in each language varies as a function of (1) monolingual dataset size, (2) added multilingual dataset size, (3) linguistic similarity of the added languages, and (4) model size (up to 45M parameters). We find that in moderation, adding multilingual data improves low-resource language modeling performance, similar to increasing low-resource dataset sizes by up to 33%. Improvements depend on the syntactic similarity of the added multilingual data, with marginal additional effects of vocabulary overlap. However, high-resource languages consistently perform worse in multilingual pre-training scenarios. As dataset sizes increase, adding multilingual data begins to hurt performance for both low-resource and high-resource languages, likely due to limited model capacity (the "curse of multilinguality"). These results suggest that massively multilingual pre-training may not be optimal for any languages involved, but that more targeted models can significantly improve performance.

Robust Pronoun Fidelity with English LLMs: Are they Reasoning, Repeating, or Just Biased?

Robust, faithful and harm-free pronoun use for individuals is an important goal for language models as their use increases, but prior work tends to study only one or two of these characteristics at a time. To measure progress towards the combined goal, we introduce the task of pronoun fidelity: given a context introducing a co-referring entity and pronoun, the task is to reuse the correct pronoun later. We present RUFF, a carefully-designed dataset of over 5 million instances to measure robust pronoun fidelity in English, and we evaluate 37 popular large language models across architectures (encoder-only, decoder-only and encoder-decoder) and scales (11M-70B parameters). When an individual is introduced with a pronoun, models can mostly faithfully reuse this pronoun in the next sentence, but they are significantly worse with she/her/her, singular they and neopronouns. Moreover, models are easily distracted by non-adversarial sentences discussing other people; even one additional sentence with a distractor pronoun causes accuracy to drop on average by 34%. Our results show that pronoun fidelity is neither robust, nor due to reasoning, in a simple, naturalistic setting where humans achieve nearly 100% accuracy. We encourage researchers to bridge the gaps we find and to carefully evaluate reasoning in settings where superficial repetition might inflate perceptions of model performance.

ASR advancements for indigenous languages: Quechua, Guarani, Bribri, Kotiria, and Wa'ikhana

Indigenous languages are a fundamental legacy in the development of human communication, embodying the unique identity and culture of local communities of America. The Second AmericasNLP Competition Track 1 of NeurIPS 2022 proposed developing automatic speech recognition (ASR) systems for five indigenous languages: Quechua, Guarani, Bribri, Kotiria, and Wa'ikhana. In this paper, we propose a reliable ASR model for each target language by crawling speech corpora spanning diverse sources and applying data augmentation methods that resulted in the winning approach in this competition. To achieve this, we systematically investigated the impact of different hyperparameters by a Bayesian search on the performance of the language models, specifically focusing on the variants of the Wav2vec2.0 XLS-R model: 300M and 1B parameters. Moreover, we performed a global sensitivity analysis to assess the contribution of various hyperparametric configurations to the performances of our best models. Importantly, our results show that freeze fine-tuning updates and dropout rate are more vital parameters than the total number of epochs of lr. Additionally, we liberate our best models -- with no other ASR model reported until now for two Wa'ikhana and Kotiria -- and the many experiments performed to pave the way to other researchers to continue improving ASR in minority languages. This insight opens up interesting avenues for future work, allowing for the advancement of ASR techniques in the preservation of minority indigenous and acknowledging the complexities involved in this important endeavour.

MT-Eval: A Multi-Turn Capabilities Evaluation Benchmark for Large Language Models

Large language models (LLMs) are increasingly relied upon for complex multi-turn conversations across diverse real-world applications. However, existing benchmarks predominantly focus on single-turn evaluations, overlooking the models' capabilities in multi-turn interactions. To address this gap, we introduce MT-Eval, a comprehensive benchmark designed to evaluate multi-turn conversational abilities. By analyzing human-LLM conversations, we categorize interaction patterns into four types: recollection, expansion, refinement, and follow-up. We construct multi-turn queries for each category either by augmenting existing datasets or by creating new examples with GPT-4 to avoid data leakage. To study the factors impacting multi-turn abilities, we create single-turn versions of the 1170 multi-turn queries and compare performance. Our evaluation of 11 well-known LLMs shows that while closed-source models generally surpass open-source ones, certain open-source models exceed GPT-3.5-Turbo in specific tasks. We observe significant performance degradation in multi-turn settings compared to single-turn settings in most models, which is not correlated with the models' fundamental capabilities. Moreover, we identify the distance to relevant content and susceptibility to error propagation as the key factors influencing multi-turn performance. MT-Eval is released publicly to encourage future research towards more robust conversational models.

Benchmarking Large Language Models in Retrieval-Augmented Generation

Retrieval-Augmented Generation (RAG) is a promising approach for mitigating the hallucination of large language models (LLMs). However, existing research lacks rigorous evaluation of the impact of retrieval-augmented generation on different large language models, which make it challenging to identify the potential bottlenecks in the capabilities of RAG for different LLMs. In this paper, we systematically investigate the impact of Retrieval-Augmented Generation on large language models. We analyze the performance of different large language models in 4 fundamental abilities required for RAG, including noise robustness, negative rejection, information integration, and counterfactual robustness. To this end, we establish Retrieval-Augmented Generation Benchmark (RGB), a new corpus for RAG evaluation in both English and Chinese. RGB divides the instances within the benchmark into 4 separate testbeds based on the aforementioned fundamental abilities required to resolve the case. Then we evaluate 6 representative LLMs on RGB to diagnose the challenges of current LLMs when applying RAG. Evaluation reveals that while LLMs exhibit a certain degree of noise robustness, they still struggle significantly in terms of negative rejection, information integration, and dealing with false information. The aforementioned assessment outcomes indicate that there is still a considerable journey ahead to effectively apply RAG to LLMs.

Holistic Evaluation of Language Models

Language models (LMs) are becoming the foundation for almost all major language technologies, but their capabilities, limitations, and risks are not well understood. We present Holistic Evaluation of Language Models (HELM) to improve the transparency of language models. First, we taxonomize the vast space of potential scenarios (i.e. use cases) and metrics (i.e. desiderata) that are of interest for LMs. Then we select a broad subset based on coverage and feasibility, noting what's missing or underrepresented (e.g. question answering for neglected English dialects, metrics for trustworthiness). Second, we adopt a multi-metric approach: We measure 7 metrics (accuracy, calibration, robustness, fairness, bias, toxicity, and efficiency) for each of 16 core scenarios when possible (87.5% of the time). This ensures metrics beyond accuracy don't fall to the wayside, and that trade-offs are clearly exposed. We also perform 7 targeted evaluations, based on 26 targeted scenarios, to analyze specific aspects (e.g. reasoning, disinformation). Third, we conduct a large-scale evaluation of 30 prominent language models (spanning open, limited-access, and closed models) on all 42 scenarios, 21 of which were not previously used in mainstream LM evaluation. Prior to HELM, models on average were evaluated on just 17.9% of the core HELM scenarios, with some prominent models not sharing a single scenario in common. We improve this to 96.0%: now all 30 models have been densely benchmarked on the same core scenarios and metrics under standardized conditions. Our evaluation surfaces 25 top-level findings. For full transparency, we release all raw model prompts and completions publicly for further analysis, as well as a general modular toolkit. We intend for HELM to be a living benchmark for the community, continuously updated with new scenarios, metrics, and models.

This Land is {Your, My} Land: Evaluating Geopolitical Biases in Language Models

Do the Spratly Islands belong to China, the Philippines, or Vietnam? A pretrained large language model (LLM) may answer differently if asked in the languages of each claimant country: Chinese, Tagalog, or Vietnamese. This contrasts with a multilingual human, who would likely answer consistently. In this paper, we show that LLMs recall certain geographical knowledge inconsistently when queried in different languages -- a phenomenon we term geopolitical bias. As a targeted case study, we consider territorial disputes, an inherently controversial and multilingual task. We introduce BorderLines, a dataset of territorial disputes which covers 251 territories, each associated with a set of multiple-choice questions in the languages of each claimant country (49 languages in total). We also propose a suite of evaluation metrics to precisely quantify bias and consistency in responses across different languages. We then evaluate various multilingual LLMs on our dataset and metrics to probe their internal knowledge and use the proposed metrics to discover numerous inconsistencies in how these models respond in different languages. Finally, we explore several prompt modification strategies, aiming to either amplify or mitigate geopolitical bias, which highlights how brittle LLMs are and how they tailor their responses depending on cues from the interaction context. Our code and data are available at https://github.com/manestay/borderlines

Robustness Gym: Unifying the NLP Evaluation Landscape

Despite impressive performance on standard benchmarks, deep neural networks are often brittle when deployed in real-world systems. Consequently, recent research has focused on testing the robustness of such models, resulting in a diverse set of evaluation methodologies ranging from adversarial attacks to rule-based data transformations. In this work, we identify challenges with evaluating NLP systems and propose a solution in the form of Robustness Gym (RG), a simple and extensible evaluation toolkit that unifies 4 standard evaluation paradigms: subpopulations, transformations, evaluation sets, and adversarial attacks. By providing a common platform for evaluation, Robustness Gym enables practitioners to compare results from all 4 evaluation paradigms with just a few clicks, and to easily develop and share novel evaluation methods using a built-in set of abstractions. To validate Robustness Gym's utility to practitioners, we conducted a real-world case study with a sentiment-modeling team, revealing performance degradations of 18%+. To verify that Robustness Gym can aid novel research analyses, we perform the first study of state-of-the-art commercial and academic named entity linking (NEL) systems, as well as a fine-grained analysis of state-of-the-art summarization models. For NEL, commercial systems struggle to link rare entities and lag their academic counterparts by 10%+, while state-of-the-art summarization models struggle on examples that require abstraction and distillation, degrading by 9%+. Robustness Gym can be found at https://robustnessgym.com/

Breaking Focus: Contextual Distraction Curse in Large Language Models

Recent advances in Large Language Models (LLMs) have revolutionized generative systems, achieving excellent performance across diverse domains. Although these models perform well in controlled environments, their real-world applications frequently encounter inputs containing both essential and irrelevant details. Our investigation has revealed a critical vulnerability in LLMs, which we term Contextual Distraction Vulnerability (CDV). This phenomenon arises when models fail to maintain consistent performance on questions modified with semantically coherent but irrelevant context. To systematically investigate this vulnerability, we propose an efficient tree-based search methodology to automatically generate CDV examples. Our approach successfully generates CDV examples across four datasets, causing an average performance degradation of approximately 45% in state-of-the-art LLMs. To address this critical issue, we explore various mitigation strategies and find that post-targeted training approaches can effectively enhance model robustness against contextual distractions. Our findings highlight the fundamental nature of CDV as an ability-level challenge rather than a knowledge-level issue since models demonstrate the necessary knowledge by answering correctly in the absence of distractions. This calls the community's attention to address CDV during model development to ensure reliability. The code is available at https://github.com/wyf23187/LLM_CDV.

Multi-Scale Accent Modeling with Disentangling for Multi-Speaker Multi-Accent TTS Synthesis

Synthesizing speech across different accents while preserving the speaker identity is essential for various real-world customer applications. However, the individual and accurate modeling of accents and speakers in a text-to-speech (TTS) system is challenging due to the complexity of accent variations and the intrinsic entanglement between the accent and speaker identity. In this paper, we present a novel approach for multi-speaker multi-accent TTS synthesis, which aims to synthesize voices of multiple speakers, each with various accents. Our proposed approach employs a multi-scale accent modeling strategy to address accent variations at different levels. Specifically, we introduce both global (utterance level) and local (phoneme level) accent modeling, supervised by individual accent classifiers to capture the overall variation within accented utterances and fine-grained variations between phonemes, respectively. To control accents and speakers separately, speaker-independent accent modeling is necessary, which is achieved by adversarial training with speaker classifiers to disentangle speaker identity within the multi-scale accent modeling. Consequently, we obtain speaker-independent and accent-discriminative multi-scale embeddings as comprehensive accent features. Additionally, we propose a local accent prediction model that allows to generate accented speech directly from phoneme inputs. Extensive experiments are conducted on an accented English speech corpus. Both objective and subjective evaluations show the superiority of our proposed system compared to baselines systems. Detailed component analysis demonstrates the effectiveness of global and local accent modeling, and speaker disentanglement on multi-speaker multi-accent speech synthesis.

TransliCo: A Contrastive Learning Framework to Address the Script Barrier in Multilingual Pretrained Language Models

The world's more than 7000 languages are written in at least 293 scripts. Due to various reasons, many closely related languages use different scripts, which poses a difficulty for multilingual pretrained language models (mPLMs) in learning crosslingual knowledge through lexical overlap. As a consequence, mPLMs are faced with a script barrier: representations from different scripts are located in different subspaces, which can result in crosslingual transfer involving languages of different scripts performing suboptimally. To address this problem, we propose TransliCo, a framework that optimizes the Transliteration Contrastive Modeling (TCM) objective to fine-tune an mPLM by contrasting sentences in its training data and their transliterations in a unified script (in our case Latin), which enhances uniformity in the representation space for different scripts. Using Glot500-m, an mPLM pretrained on over 500 languages, as our source model, we fine-tune it on a small portion (5%) of its training data, and refer to the resulting model as Furina. We show that Furina not only better aligns representations from distinct scripts but also outperforms the original Glot500-m on various zero-shot crosslingual transfer tasks. Additionally, we achieve consistent improvement in a case study on the Indic group where the languages exhibit areal features but use different scripts. We make our code and models publicly available.

Not all tokens are created equal: Perplexity Attention Weighted Networks for AI generated text detection

The rapid advancement in large language models (LLMs) has significantly enhanced their ability to generate coherent and contextually relevant text, raising concerns about the misuse of AI-generated content and making it critical to detect it. However, the task remains challenging, particularly in unseen domains or with unfamiliar LLMs. Leveraging LLM next-token distribution outputs offers a theoretically appealing approach for detection, as they encapsulate insights from the models' extensive pre-training on diverse corpora. Despite its promise, zero-shot methods that attempt to operationalize these outputs have met with limited success. We hypothesize that one of the problems is that they use the mean to aggregate next-token distribution metrics across tokens, when some tokens are naturally easier or harder to predict and should be weighted differently. Based on this idea, we propose the Perplexity Attention Weighted Network (PAWN), which uses the last hidden states of the LLM and positions to weight the sum of a series of features based on metrics from the next-token distribution across the sequence length. Although not zero-shot, our method allows us to cache the last hidden states and next-token distribution metrics on disk, greatly reducing the training resource requirements. PAWN shows competitive and even better performance in-distribution than the strongest baselines (fine-tuned LMs) with a fraction of their trainable parameters. Our model also generalizes better to unseen domains and source models, with smaller variability in the decision boundary across distribution shifts. It is also more robust to adversarial attacks, and if the backbone has multilingual capabilities, it presents decent generalization to languages not seen during supervised training, with LLaMA3-1B reaching a mean macro-averaged F1 score of 81.46% in cross-validation with nine languages.

MinMo: A Multimodal Large Language Model for Seamless Voice Interaction

Recent advancements in large language models (LLMs) and multimodal speech-text models have laid the groundwork for seamless voice interactions, enabling real-time, natural, and human-like conversations. Previous models for voice interactions are categorized as native and aligned. Native models integrate speech and text processing in one framework but struggle with issues like differing sequence lengths and insufficient pre-training. Aligned models maintain text LLM capabilities but are often limited by small datasets and a narrow focus on speech tasks. In this work, we introduce MinMo, a Multimodal Large Language Model with approximately 8B parameters for seamless voice interaction. We address the main limitations of prior aligned multimodal models. We train MinMo through multiple stages of speech-to-text alignment, text-to-speech alignment, speech-to-speech alignment, and duplex interaction alignment, on 1.4 million hours of diverse speech data and a broad range of speech tasks. After the multi-stage training, MinMo achieves state-of-the-art performance across various benchmarks for voice comprehension and generation while maintaining the capabilities of text LLMs, and also facilitates full-duplex conversation, that is, simultaneous two-way communication between the user and the system. Moreover, we propose a novel and simple voice decoder that outperforms prior models in voice generation. The enhanced instruction-following capabilities of MinMo supports controlling speech generation based on user instructions, with various nuances including emotions, dialects, and speaking rates, and mimicking specific voices. For MinMo, the speech-to-text latency is approximately 100ms, full-duplex latency is approximately 600ms in theory and 800ms in practice. The MinMo project web page is https://funaudiollm.github.io/minmo, and the code and models will be released soon.

Latent Adversarial Training Improves Robustness to Persistent Harmful Behaviors in LLMs

Large language models (LLMs) can often be made to behave in undesirable ways that they are explicitly fine-tuned not to. For example, the LLM red-teaming literature has produced a wide variety of 'jailbreaking' techniques to elicit harmful text from models that were fine-tuned to be harmless. Recent work on red-teaming, model editing, and interpretability suggests that this challenge stems from how (adversarial) fine-tuning largely serves to suppress rather than remove undesirable capabilities from LLMs. Prior work has introduced latent adversarial training (LAT) as a way to improve robustness to broad classes of failures. These prior works have considered untargeted latent space attacks where the adversary perturbs latent activations to maximize loss on examples of desirable behavior. Untargeted LAT can provide a generic type of robustness but does not leverage information about specific failure modes. Here, we experiment with targeted LAT where the adversary seeks to minimize loss on a specific competing task. We find that it can augment a wide variety of state-of-the-art methods. First, we use targeted LAT to improve robustness to jailbreaks, outperforming a strong R2D2 baseline with orders of magnitude less compute. Second, we use it to more effectively remove backdoors with no knowledge of the trigger. Finally, we use it to more effectively unlearn knowledge for specific undesirable tasks in a way that is also more robust to re-learning. Overall, our results suggest that targeted LAT can be an effective tool for defending against harmful behaviors from LLMs.

Improving Black-box Robustness with In-Context Rewriting

Machine learning models often excel on in-distribution (ID) data but struggle with unseen out-of-distribution (OOD) inputs. Most techniques for improving OOD robustness are not applicable to settings where the model is effectively a black box, such as when the weights are frozen, retraining is costly, or the model is leveraged via an API. Test-time augmentation (TTA) is a simple post-hoc technique for improving robustness that sidesteps black-box constraints by aggregating predictions across multiple augmentations of the test input. TTA has seen limited use in NLP due to the challenge of generating effective natural language augmentations. In this work, we propose LLM-TTA, which uses LLM-generated augmentations as TTA's augmentation function. LLM-TTA outperforms conventional augmentation functions across sentiment, toxicity, and news classification tasks for BERT and T5 models, with BERT's OOD robustness improving by an average of 4.30 percentage points without regressing average ID performance. We explore selectively augmenting inputs based on prediction entropy to reduce the rate of expensive LLM augmentations, allowing us to maintain performance gains while reducing the average number of generated augmentations by 57.76%. LLM-TTA is agnostic to the task model architecture, does not require OOD labels, and is effective across low and high-resource settings. We share our data, models, and code for reproducibility.

Scaling Laws for Multilingual Neural Machine Translation

In this work, we provide a large-scale empirical study of the scaling properties of multilingual neural machine translation models. We examine how increases in the model size affect the model performance and investigate the role of the training mixture composition on the scaling behavior. We find that changing the weightings of the individual language pairs in the training mixture only affect the multiplicative factor of the scaling law. In particular, we observe that multilingual models trained using different mixing rates all exhibit the same scaling exponent. Through a novel joint scaling law formulation, we compute the effective number of parameters allocated to each language pair and examine the role of language similarity in the scaling behavior of our models. We find little evidence that language similarity has any impact. In contrast, the direction of the multilinguality plays a significant role, with models translating from multiple languages into English having a larger number of effective parameters per task than their reversed counterparts. Finally, we leverage our observations to predict the performance of multilingual models trained with any language weighting at any scale, significantly reducing efforts required for language balancing in large multilingual models. Our findings apply to both in-domain and out-of-domain test sets and to multiple evaluation metrics, such as ChrF and BLEURT.

Detecting Machine-Generated Texts by Multi-Population Aware Optimization for Maximum Mean Discrepancy

Large language models (LLMs) such as ChatGPT have exhibited remarkable performance in generating human-like texts. However, machine-generated texts (MGTs) may carry critical risks, such as plagiarism issues, misleading information, or hallucination issues. Therefore, it is very urgent and important to detect MGTs in many situations. Unfortunately, it is challenging to distinguish MGTs and human-written texts because the distributional discrepancy between them is often very subtle due to the remarkable performance of LLMs. In this paper, we seek to exploit maximum mean discrepancy (MMD) to address this issue in the sense that MMD can well identify distributional discrepancies. However, directly training a detector with MMD using diverse MGTs will incur a significantly increased variance of MMD since MGTs may contain multiple text populations due to various LLMs. This will severely impair MMD's ability to measure the difference between two samples. To tackle this, we propose a novel multi-population aware optimization method for MMD called MMD-MP, which can avoid variance increases and thus improve the stability to measure the distributional discrepancy. Relying on MMD-MP, we develop two methods for paragraph-based and sentence-based detection, respectively. Extensive experiments on various LLMs, \eg, GPT2 and ChatGPT, show superior detection performance of our MMD-MP. The source code is available at https://github.com/ZSHsh98/MMD-MP.

Provably Robust DPO: Aligning Language Models with Noisy Feedback

Learning from preference-based feedback has recently gained traction as a promising approach to align language models with human interests. While these aligned generative models have demonstrated impressive capabilities across various tasks, their dependence on high-quality human preference data poses a bottleneck in practical applications. Specifically, noisy (incorrect and ambiguous) preference pairs in the dataset might restrict the language models from capturing human intent accurately. While practitioners have recently proposed heuristics to mitigate the effect of noisy preferences, a complete theoretical understanding of their workings remain elusive. In this work, we aim to bridge this gap by by introducing a general framework for policy optimization in the presence of random preference flips. We focus on the direct preference optimization (DPO) algorithm in particular since it assumes that preferences adhere to the Bradley-Terry-Luce (BTL) model, raising concerns about the impact of noisy data on the learned policy. We design a novel loss function, which de-bias the effect of noise on average, making a policy trained by minimizing that loss robust to the noise. Under log-linear parameterization of the policy class and assuming good feature coverage of the SFT policy, we prove that the sub-optimality gap of the proposed robust DPO (rDPO) policy compared to the optimal policy is of the order O(1{1-2epsilon}frac{d{n}}), where epsilon < 1/2 is flip rate of labels, d is policy parameter dimension and n is size of dataset. Our experiments on IMDb sentiment generation and Anthropic's helpful-harmless dataset show that rDPO is robust to noise in preference labels compared to vanilla DPO and other heuristics proposed by practitioners.

Are Neural Ranking Models Robust?

Recently, we have witnessed the bloom of neural ranking models in the information retrieval (IR) field. So far, much effort has been devoted to developing effective neural ranking models that can generalize well on new data. There has been less attention paid to the robustness perspective. Unlike the effectiveness which is about the average performance of a system under normal purpose, robustness cares more about the system performance in the worst case or under malicious operations instead. When a new technique enters into the real-world application, it is critical to know not only how it works in average, but also how would it behave in abnormal situations. So we raise the question in this work: Are neural ranking models robust? To answer this question, firstly, we need to clarify what we refer to when we talk about the robustness of ranking models in IR. We show that robustness is actually a multi-dimensional concept and there are three ways to define it in IR: 1) The performance variance under the independent and identically distributed (I.I.D.) setting; 2) The out-of-distribution (OOD) generalizability; and 3) The defensive ability against adversarial operations. The latter two definitions can be further specified into two different perspectives respectively, leading to 5 robustness tasks in total. Based on this taxonomy, we build corresponding benchmark datasets, design empirical experiments, and systematically analyze the robustness of several representative neural ranking models against traditional probabilistic ranking models and learning-to-rank (LTR) models. The empirical results show that there is no simple answer to our question. While neural ranking models are less robust against other IR models in most cases, some of them can still win 1 out of 5 tasks. This is the first comprehensive study on the robustness of neural ranking models.

Scaling Laws for Adversarial Attacks on Language Model Activations

We explore a class of adversarial attacks targeting the activations of language models. By manipulating a relatively small subset of model activations, a, we demonstrate the ability to control the exact prediction of a significant number (in some cases up to 1000) of subsequent tokens t. We empirically verify a scaling law where the maximum number of target tokens t_max predicted depends linearly on the number of tokens a whose activations the attacker controls as t_max = kappa a. We find that the number of bits of control in the input space needed to control a single bit in the output space (what we call attack resistance chi) is remarkably constant between approx 16 and approx 25 over 2 orders of magnitude of model sizes for different language models. Compared to attacks on tokens, attacks on activations are predictably much stronger, however, we identify a surprising regularity where one bit of input steered either via activations or via tokens is able to exert control over a similar amount of output bits. This gives support for the hypothesis that adversarial attacks are a consequence of dimensionality mismatch between the input and output spaces. A practical implication of the ease of attacking language model activations instead of tokens is for multi-modal and selected retrieval models, where additional data sources are added as activations directly, sidestepping the tokenized input. This opens up a new, broad attack surface. By using language models as a controllable test-bed to study adversarial attacks, we were able to experiment with input-output dimensions that are inaccessible in computer vision, especially where the output dimension dominates.

Effectiveness of Mining Audio and Text Pairs from Public Data for Improving ASR Systems for Low-Resource Languages

End-to-end (E2E) models have become the default choice for state-of-the-art speech recognition systems. Such models are trained on large amounts of labelled data, which are often not available for low-resource languages. Techniques such as self-supervised learning and transfer learning hold promise, but have not yet been effective in training accurate models. On the other hand, collecting labelled datasets on a diverse set of domains and speakers is very expensive. In this work, we demonstrate an inexpensive and effective alternative to these approaches by ``mining'' text and audio pairs for Indian languages from public sources, specifically from the public archives of All India Radio. As a key component, we adapt the Needleman-Wunsch algorithm to align sentences with corresponding audio segments given a long audio and a PDF of its transcript, while being robust to errors due to OCR, extraneous text, and non-transcribed speech. We thus create Shrutilipi, a dataset which contains over 6,400 hours of labelled audio across 12 Indian languages totalling to 4.95M sentences. On average, Shrutilipi results in a 2.3x increase over publicly available labelled data. We establish the quality of Shrutilipi with 21 human evaluators across the 12 languages. We also establish the diversity of Shrutilipi in terms of represented regions, speakers, and mentioned named entities. Significantly, we show that adding Shrutilipi to the training set of Wav2Vec models leads to an average decrease in WER of 5.8\% for 7 languages on the IndicSUPERB benchmark. For Hindi, which has the most benchmarks (7), the average WER falls from 18.8% to 13.5%. This improvement extends to efficient models: We show a 2.3% drop in WER for a Conformer model (10x smaller than Wav2Vec). Finally, we demonstrate the diversity of Shrutilipi by showing that the model trained with it is more robust to noisy input.