Daily Papers

Existing emotion prediction benchmarks contain coarse emotion labels which do not consider the diversity of emotions that an image and text can elicit in humans due to various reasons. Learning diverse reactions to multimodal content is important as intelligent machines take a central role in generating and delivering content to society. To address this gap, we propose Socratis, a societal reactions benchmark, where each image-caption (IC) pair is annotated with multiple emotions and the reasons for feeling them. Socratis contains 18K free-form reactions for 980 emotions on 2075 image-caption pairs from 5 widely-read news and image-caption (IC) datasets. We benchmark the capability of state-of-the-art multimodal large language models to generate the reasons for feeling an emotion given an IC pair. Based on a preliminary human study, we observe that humans prefer human-written reasons over 2 times more often than machine-generated ones. This shows our task is harder than standard generation tasks because it starkly contrasts recent findings where humans cannot tell apart machine vs human-written news articles, for instance. We further see that current captioning metrics based on large vision-language models also fail to correlate with human preferences. We hope that these findings and our benchmark will inspire further research on training emotionally aware models.

Recent developments in generative AI have shone a spotlight on high-performance synthetic text generation technologies. The now wide availability and ease of use of such models highlights the urgent need to provide equally powerful technologies capable of identifying synthetic text. With this in mind, we draw inspiration from psychological studies which suggest that people can be driven by emotion and encode emotion in the text they compose. We hypothesize that pretrained language models (PLMs) have an affective deficit because they lack such an emotional driver when generating text and consequently may generate synthetic text which has affective incoherence i.e. lacking the kind of emotional coherence present in human-authored text. We subsequently develop an emotionally aware detector by fine-tuning a PLM on emotion. Experiment results indicate that our emotionally-aware detector achieves improvements across a range of synthetic text generators, various sized models, datasets, and domains. Finally, we compare our emotionally-aware synthetic text detector to ChatGPT in the task of identification of its own output and show substantial gains, reinforcing the potential of emotion as a signal to identify synthetic text. Code, models, and datasets are available at https: //github.com/alanagiasi/emoPLMsynth

Emotional Support Conversation (ESC) is a typical dialogue that can effectively assist the user in mitigating emotional pressures. However, owing to the inherent subjectivity involved in analyzing emotions, current non-artificial methodologies face challenges in effectively appraising the emotional support capability. These metrics exhibit a low correlation with human judgments. Concurrently, manual evaluation methods extremely will cause high costs. To solve these problems, we propose a novel model FEEL (Framework for Evaluating Emotional Support Capability with Large Lan-guage Models), employing Large Language Models (LLMs) as evaluators to assess emotional support capabilities. The model meticulously considers various evaluative aspects of ESC to apply a more comprehensive and accurate evaluation method for ESC. Additionally, it employs a probability distribution approach for a more stable result and integrates an ensemble learning strategy, leveraging multiple LLMs with assigned weights to enhance evaluation accuracy. To appraise the performance of FEEL, we conduct extensive experiments on existing ESC model dialogues. Experimental results demonstrate our model exhibits a substantial enhancement in alignment with human evaluations compared to the baselines. Our source code is available at https://github.com/Ansisy/FEEL.

Modern day conversational agents are trained to emulate the manner in which humans communicate. To emotionally bond with the user, these virtual agents need to be aware of the affective state of the user. Transformers are the recent state of the art in sequence-to-sequence learning that involves training an encoder-decoder model with word embeddings from utterance-response pairs. We propose an emotion-aware transformer encoder for capturing the emotional quotient in the user utterance in order to generate human-like empathetic responses. The contributions of our paper are as follows: 1) An emotion detector module trained on the input utterances determines the affective state of the user in the initial phase 2) A novel transformer encoder is proposed that adds and normalizes the word embedding with emotion embedding thereby integrating the semantic and affective aspects of the input utterance 3) The encoder and decoder stacks belong to the Transformer-XL architecture which is the recent state of the art in language modeling. Experimentation on the benchmark Facebook AI empathetic dialogue dataset confirms the efficacy of our model from the higher BLEU-4 scores achieved for the generated responses as compared to existing methods. Emotionally intelligent virtual agents are now a reality and inclusion of affect as a modality in all human-machine interfaces is foreseen in the immediate future.

Empathetic response generation is increasingly significant in AI, necessitating nuanced emotional and cognitive understanding coupled with articulate response expression. Current large language models (LLMs) excel in response expression; however, they lack the ability to deeply understand emotional and cognitive nuances, particularly in pinpointing fine-grained emotions and their triggers. Conversely, small-scale empathetic models (SEMs) offer strength in fine-grained emotion detection and detailed emotion cause identification. To harness the complementary strengths of both LLMs and SEMs, we introduce a Hybrid Empathetic Framework (HEF). HEF regards SEMs as flexible plugins to improve LLM's nuanced emotional and cognitive understanding. Regarding emotional understanding, HEF implements a two-stage emotion prediction strategy, encouraging LLMs to prioritize primary emotions emphasized by SEMs, followed by other categories, substantially alleviates the difficulties for LLMs in fine-grained emotion detection. Regarding cognitive understanding, HEF employs an emotion cause perception strategy, prompting LLMs to focus on crucial emotion-eliciting words identified by SEMs, thus boosting LLMs' capabilities in identifying emotion causes. This collaborative approach enables LLMs to discern emotions more precisely and formulate empathetic responses. We validate HEF on the Empathetic-Dialogue dataset, and the findings indicate that our framework enhances the refined understanding of LLMs and their ability to convey empathetic responses.

This paper introduces TinyEmo, a family of small multi-modal language models for emotional reasoning and classification. Our approach features: (1) a synthetic emotional instruct dataset for both pre-training and fine-tuning stages, (2) a Metric Projector that delegates classification from the language model allowing for more efficient training and inference, (3) a multi-modal large language model (MM-LLM) for emotional reasoning, and (4) a semi-automated framework for bias detection. TinyEmo is able to perform emotion classification and emotional reasoning, all while using substantially fewer parameters than comparable models. This efficiency allows us to freely incorporate more diverse emotional datasets, enabling strong performance on classification tasks, with our smallest model (700M parameters) outperforming larger state-of-the-art models based on general-purpose MM-LLMs with over 7B parameters. Additionally, the Metric Projector allows for interpretability and indirect bias detection in large models without additional training, offering an approach to understand and improve AI systems. We release code, models, and dataset at https://github.com/ggcr/TinyEmo

Emotional intelligence significantly impacts our daily behaviors and interactions. Although Large Language Models (LLMs) are increasingly viewed as a stride toward artificial general intelligence, exhibiting impressive performance in numerous tasks, it is still uncertain if LLMs can genuinely grasp psychological emotional stimuli. Understanding and responding to emotional cues gives humans a distinct advantage in problem-solving. In this paper, we take the first step towards exploring the ability of LLMs to understand emotional stimuli. To this end, we first conduct automatic experiments on 45 tasks using various LLMs, including Flan-T5-Large, Vicuna, Llama 2, BLOOM, ChatGPT, and GPT-4. Our tasks span deterministic and generative applications that represent comprehensive evaluation scenarios. Our automatic experiments show that LLMs have a grasp of emotional intelligence, and their performance can be improved with emotional prompts (which we call "EmotionPrompt" that combines the original prompt with emotional stimuli), e.g., 8.00% relative performance improvement in Instruction Induction and 115% in BIG-Bench. In addition to those deterministic tasks that can be automatically evaluated using existing metrics, we conducted a human study with 106 participants to assess the quality of generative tasks using both vanilla and emotional prompts. Our human study results demonstrate that EmotionPrompt significantly boosts the performance of generative tasks (10.9% average improvement in terms of performance, truthfulness, and responsibility metrics). We provide an in-depth discussion regarding why EmotionPrompt works for LLMs and the factors that may influence its performance. We posit that EmotionPrompt heralds a novel avenue for exploring interdisciplinary knowledge for human-LLMs interaction.

Applying existing methods to emotional support conversation -- which provides valuable assistance to people who are in need -- has two major limitations: (a) they generally employ a conversation-level emotion label, which is too coarse-grained to capture user's instant mental state; (b) most of them focus on expressing empathy in the response(s) rather than gradually reducing user's distress. To address the problems, we propose a novel model MISC, which firstly infers the user's fine-grained emotional status, and then responds skillfully using a mixture of strategy. Experimental results on the benchmark dataset demonstrate the effectiveness of our method and reveal the benefits of fine-grained emotion understanding as well as mixed-up strategy modeling. Our code and data could be found in https://github.com/morecry/MISC.

Understanding emotions is fundamental to human interaction and experience. Humans easily infer emotions from situations or facial expressions, situations from emotions, and do a variety of other affective cognition. How adept is modern AI at these inferences? We introduce an evaluation framework for testing affective cognition in foundation models. Starting from psychological theory, we generate 1,280 diverse scenarios exploring relationships between appraisals, emotions, expressions, and outcomes. We evaluate the abilities of foundation models (GPT-4, Claude-3, Gemini-1.5-Pro) and humans (N = 567) across carefully selected conditions. Our results show foundation models tend to agree with human intuitions, matching or exceeding interparticipant agreement. In some conditions, models are ``superhuman'' -- they better predict modal human judgements than the average human. All models benefit from chain-of-thought reasoning. This suggests foundation models have acquired a human-like understanding of emotions and their influence on beliefs and behavior.

Multimodal emotion recognition is an active research topic in artificial intelligence. Its primary objective is to integrate multi-modalities (such as acoustic, visual, and lexical clues) to identify human emotional states. Current works generally assume accurate emotion labels for benchmark datasets and focus on developing more effective architectures. But due to the inherent subjectivity of emotions, existing datasets often lack high annotation consistency, resulting in potentially inaccurate labels. Consequently, models built on these datasets may struggle to meet the demands of practical applications. To address this issue, it is crucial to enhance the reliability of emotion annotations. In this paper, we propose a novel task called ``Explainable Multimodal Emotion Reasoning (EMER)''. In contrast to previous works that primarily focus on predicting emotions, EMER takes a step further by providing explanations for these predictions. The prediction is considered correct as long as the reasoning process behind the predicted emotion is plausible. This paper presents our initial efforts on EMER, where we introduce a benchmark dataset, establish baseline models, and define evaluation metrics. Meanwhile, we observe the necessity of integrating multi-faceted capabilities to deal with EMER. Therefore, we propose the first multimodal large language model (LLM) in affective computing, called AffectGPT. We aim to tackle the long-standing challenge of label ambiguity and chart a path toward more reliable techniques. Furthermore, EMER offers an opportunity to evaluate the audio-video-text understanding capabilities of recent multimodal LLM. To facilitate further research, we make the code and data available at: https://github.com/zeroQiaoba/AffectGPT.

Telling stories is an integral part of human communication which can evoke emotions and influence the affective states of the audience. Automatically modeling emotional trajectories in stories has thus attracted considerable scholarly interest. However, as most existing works have been limited to unsupervised dictionary-based approaches, there is no benchmark for this task. We address this gap by introducing continuous valence and arousal labels for an existing dataset of children's stories originally annotated with discrete emotion categories. We collect additional annotations for this data and map the categorical labels to the continuous valence and arousal space. For predicting the thus obtained emotionality signals, we fine-tune a DeBERTa model and improve upon this baseline via a weakly supervised learning approach. The best configuration achieves a Concordance Correlation Coefficient (CCC) of .8221 for valence and .7125 for arousal on the test set, demonstrating the efficacy of our proposed approach. A detailed analysis shows the extent to which the results vary depending on factors such as the author, the individual story, or the section within the story. In addition, we uncover the weaknesses of our approach by investigating examples that prove to be difficult to predict.

Based on the WASSA 2022 Shared Task on Empathy Detection and Emotion Classification, we predict the level of empathic concern and personal distress displayed in essays. For the first stage of this project we implemented a Feed-Forward Neural Network using sentence-level embeddings as features. We experimented with four different embedding models for generating the inputs to the neural network. The subsequent stage builds upon the previous work and we have implemented three types of revisions. The first revision focuses on the enhancements to the model architecture and the training approach. The second revision focuses on handling class imbalance using stratified data sampling. The third revision focuses on leveraging lexical resources, where we apply four different resources to enrich the features associated with the dataset. During the final stage of this project, we have created the final end-to-end system for the primary task using an ensemble of models to revise primary task performance. Additionally, as part of the final stage, these approaches have been adapted to the WASSA 2023 Shared Task on Empathy Emotion and Personality Detection in Interactions, in which the empathic concern, emotion polarity, and emotion intensity in dyadic text conversations are predicted.

Many frameworks for emotional text-to-speech (E-TTS) rely on human-annotated emotion labels that are often inaccurate and difficult to obtain. Learning emotional prosody implicitly presents a tough challenge due to the subjective nature of emotions. In this study, we propose a novel approach that leverages text awareness to acquire emotional styles without the need for explicit emotion labels or text prompts. We present TEMOTTS, a two-stage framework for E-TTS that is trained without emotion labels and is capable of inference without auxiliary inputs. Our proposed method performs knowledge transfer between the linguistic space learned by BERT and the emotional style space constructed by global style tokens. Our experimental results demonstrate the effectiveness of our proposed framework, showcasing improvements in emotional accuracy and naturalness. This is one of the first studies to leverage the emotional correlation between spoken content and expressive delivery for emotional TTS.

We often verbally express emotions in a multifaceted manner, they may vary in their intensities and may be expressed not just as a single but as a mixture of emotions. This wide spectrum of emotions is well-studied in the structural model of emotions, which represents variety of emotions as derivative products of primary emotions with varying degrees of intensity. In this paper, we propose an emotional text-to-speech design to simulate a wider spectrum of emotions grounded on the structural model. Our proposed design, Daisy-TTS, incorporates a prosody encoder to learn emotionally-separable prosody embedding as a proxy for emotion. This emotion representation allows the model to simulate: (1) Primary emotions, as learned from the training samples, (2) Secondary emotions, as a mixture of primary emotions, (3) Intensity-level, by scaling the emotion embedding, and (4) Emotions polarity, by negating the emotion embedding. Through a series of perceptual evaluations, Daisy-TTS demonstrated overall higher emotional speech naturalness and emotion perceiveability compared to the baseline.

Rationality and emotion are two fundamental elements of humans. Endowing agents with rationality and emotion has been one of the major milestones in AI. However, in the field of conversational AI, most existing models only specialize in one aspect and neglect the other, which often leads to dull or unrelated responses. In this paper, we hypothesize that combining rationality and emotion into conversational agents can improve response quality. To test the hypothesis, we focus on one fundamental aspect of rationality, i.e., commonsense, and propose CARE, a novel model for commonsense-aware emotional response generation. Specifically, we first propose a framework to learn and construct commonsense-aware emotional latent concepts of the response given an input message and a desired emotion. We then propose three methods to collaboratively incorporate the latent concepts into response generation. Experimental results on two large-scale datasets support our hypothesis and show that our model can produce more accurate and commonsense-aware emotional responses and achieve better human ratings than state-of-the-art models that only specialize in one aspect.

Current approaches to empathetic response generation view the set of emotions expressed in the input text as a flat structure, where all the emotions are treated uniformly. We argue that empathetic responses often mimic the emotion of the user to a varying degree, depending on its positivity or negativity and content. We show that the consideration of this polarity-based emotion clusters and emotional mimicry results in improved empathy and contextual relevance of the response as compared to the state-of-the-art. Also, we introduce stochasticity into the emotion mixture that yields emotionally more varied empathetic responses than the previous work. We demonstrate the importance of these factors to empathetic response generation using both automatic- and human-based evaluations. The implementation of MIME is publicly available at https://github.com/declare-lab/MIME.

Due to the lack of human resources for mental health support, there is an increasing demand for employing conversational agents for support. Recent work has demonstrated the effectiveness of dialogue models in providing emotional support. As previous studies have demonstrated that seekers' persona is an important factor for effective support, we investigate whether there are benefits to modeling such information in dialogue models for support. In this paper, our empirical analysis verifies that persona has an important impact on emotional support. Therefore, we propose a framework for dynamically inferring and modeling seekers' persona. We first train a model for inferring the seeker's persona from the conversation history. Accordingly, we propose PAL, a model that leverages persona information and, in conjunction with our strategy-based controllable generation method, provides personalized emotional support. Automatic and manual evaluations demonstrate that PAL achieves state-of-the-art results, outperforming the baselines on the studied benchmark. Our code and data are publicly available at https://github.com/chengjl19/PAL.

The rapid advancement of Large Language Models (LLMs) has revolutionized the generation of emotional support conversations (ESC), offering scalable solutions with reduced costs and enhanced data privacy. This paper explores the role of personas in the creation of ESC by LLMs. Our research utilizes established psychological frameworks to measure and infuse persona traits into LLMs, which then generate dialogues in the emotional support scenario. We conduct extensive evaluations to understand the stability of persona traits in dialogues, examining shifts in traits post-generation and their impact on dialogue quality and strategy distribution. Experimental results reveal several notable findings: 1) LLMs can infer core persona traits, 2) subtle shifts in emotionality and extraversion occur, influencing the dialogue dynamics, and 3) the application of persona traits modifies the distribution of emotional support strategies, enhancing the relevance and empathetic quality of the responses. These findings highlight the potential of persona-driven LLMs in crafting more personalized, empathetic, and effective emotional support dialogues, which has significant implications for the future design of AI-driven emotional support systems.

Movie story analysis requires understanding characters' emotions and mental states. Towards this goal, we formulate emotion understanding as predicting a diverse and multi-label set of emotions at the level of a movie scene and for each character. We propose EmoTx, a multimodal Transformer-based architecture that ingests videos, multiple characters, and dialog utterances to make joint predictions. By leveraging annotations from the MovieGraphs dataset, we aim to predict classic emotions (e.g. happy, angry) and other mental states (e.g. honest, helpful). We conduct experiments on the most frequently occurring 10 and 25 labels, and a mapping that clusters 181 labels to 26. Ablation studies and comparison against adapted state-of-the-art emotion recognition approaches shows the effectiveness of EmoTx. Analyzing EmoTx's self-attention scores reveals that expressive emotions often look at character tokens while other mental states rely on video and dialog cues.

Emotional Support Conversation (ESC) is a task aimed at alleviating individuals' emotional distress through daily conversation. Given its inherent complexity and non-intuitive nature, ESConv dataset incorporates support strategies to facilitate the generation of appropriate responses. Recently, despite the remarkable conversational ability of large language models (LLMs), previous studies have suggested that they often struggle with providing useful emotional support. Hence, this work initially analyzes the results of LLMs on ESConv, revealing challenges in selecting the correct strategy and a notable preference for a specific strategy. Motivated by these, we explore the impact of the inherent preference in LLMs on providing emotional support, and consequently, we observe that exhibiting high preference for specific strategies hinders effective emotional support, aggravating its robustness in predicting the appropriate strategy. Moreover, we conduct a methodological study to offer insights into the necessary approaches for LLMs to serve as proficient emotional supporters. Our findings emphasize that (1) low preference for specific strategies hinders the progress of emotional support, (2) external assistance helps reduce preference bias, and (3) existing LLMs alone cannot become good emotional supporters. These insights suggest promising avenues for future research to enhance the emotional intelligence of LLMs.

Accurate emotion perception is crucial for various applications, including human-computer interaction, education, and counseling. However, traditional single-modality approaches often fail to capture the complexity of real-world emotional expressions, which are inherently multimodal. Moreover, existing Multimodal Large Language Models (MLLMs) face challenges in integrating audio and recognizing subtle facial micro-expressions. To address this, we introduce the MERR dataset, containing 28,618 coarse-grained and 4,487 fine-grained annotated samples across diverse emotional categories. This dataset enables models to learn from varied scenarios and generalize to real-world applications. Furthermore, we propose Emotion-LLaMA, a model that seamlessly integrates audio, visual, and textual inputs through emotion-specific encoders. By aligning features into a shared space and employing a modified LLaMA model with instruction tuning, Emotion-LLaMA significantly enhances both emotional recognition and reasoning capabilities. Extensive evaluations show Emotion-LLaMA outperforms other MLLMs, achieving top scores in Clue Overlap (7.83) and Label Overlap (6.25) on EMER, an F1 score of 0.9036 on MER2023-SEMI challenge, and the highest UAR (45.59) and WAR (59.37) in zero-shot evaluations on DFEW dataset.

One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to recognize and acknowledge others' feelings in a conversation, this is a significant challenge for AI systems due to the paucity of suitable publicly-available datasets for training and evaluation. This work proposes a new benchmark for empathetic dialogue generation and EmpatheticDialogues, a novel dataset of 25k conversations grounded in emotional situations. Our experiments indicate that dialogue models that use our dataset are perceived to be more empathetic by human evaluators, compared to models merely trained on large-scale Internet conversation data. We also present empirical comparisons of dialogue model adaptations for empathetic responding, leveraging existing models or datasets without requiring lengthy re-training of the full model.

Empathetic conversation is psychologically supposed to be the result of conscious alignment and interaction between the cognition and affection of empathy. However, existing empathetic dialogue models usually consider only the affective aspect or treat cognition and affection in isolation, which limits the capability of empathetic response generation. In this work, we propose the CASE model for empathetic dialogue generation. It first builds upon a commonsense cognition graph and an emotional concept graph and then aligns the user's cognition and affection at both the coarse-grained and fine-grained levels. Through automatic and manual evaluation, we demonstrate that CASE outperforms state-of-the-art baselines of empathetic dialogues and can generate more empathetic and informative responses.

A key trait of daily conversations between individuals is the ability to express empathy towards others, and exploring ways to implement empathy is a crucial step towards human-like dialogue systems. Previous approaches on this topic mainly focus on detecting and utilizing the user's emotion for generating empathetic responses. However, since empathy includes both aspects of affection and cognition, we argue that in addition to identifying the user's emotion, cognitive understanding of the user's situation should also be considered. To this end, we propose a novel approach for empathetic response generation, which leverages commonsense to draw more information about the user's situation and uses this additional information to further enhance the empathy expression in generated responses. We evaluate our approach on EmpatheticDialogues, which is a widely-used benchmark dataset for empathetic response generation. Empirical results demonstrate that our approach outperforms the baseline models in both automatic and human evaluations and can generate more informative and empathetic responses.

Large Language Models (LLMs) have demonstrated promising potential in providing empathetic support during interactions. However, their responses often become verbose or overly formulaic, failing to adequately address the diverse emotional support needs of real-world scenarios. To tackle this challenge, we propose an innovative strategy-enhanced role-playing framework, designed to simulate authentic emotional support conversations. Specifically, our approach unfolds in two steps: (1) Strategy-Enhanced Role-Playing Interactions, which involve three pivotal roles -- Seeker, Strategy Counselor, and Supporter -- engaging in diverse scenarios to emulate real-world interactions and promote a broader range of dialogues; and (2) Emotional Support Agent Training, achieved through fine-tuning LLMs using our specially constructed dataset. Within this framework, we develop the ServeForEmo dataset, comprising an extensive collection of 3.7K+ multi-turn dialogues and 62.8K+ utterances. We further present SweetieChat, an emotional support agent capable of handling diverse open-domain scenarios. Extensive experiments and human evaluations confirm the framework's effectiveness in enhancing emotional support, highlighting its unique ability to provide more nuanced and tailored assistance.

Empathetic response generation is a desirable aspect of conversational agents, crucial for facilitating engaging and emotionally intelligent multi-turn conversations between humans and machines. Leveraging large language models for this task has shown promising results, yet challenges persist in ensuring both the empathetic quality of the responses and retention of the generalization performance of the models. We propose a novel approach where we construct theory-driven preference datasets based on emotion grounding and use them to align LLMs with preference optimization algorithms to address these challenges. To evaluate empathetic response generation, we employ the EmpatheticDialogues dataset, assessing empathy with the diff-Epitome and BERTscore metrics and with multi-dimensional human evaluation. Additionally, we measure diversity and emotional valence using feature-based methods. We also evaluate the impact of training on the generalization performance using the MMLU benchmark and tasks from the Open LLM Leaderboard. The results show that LLMs can be aligned for empathetic response generation by preference optimization while retaining their general performance and that emotion grounding can guide preference dataset creation. We make all datasets, source code, and models publicly available. https://github.com/justtherightsize/empo

Recent advances in Large Language Models (LLMs) have highlighted the need for robust, comprehensive, and challenging benchmarks. Yet, research on evaluating their Emotional Intelligence (EI) is considerably limited. Existing benchmarks have two major shortcomings: first, they mainly focus on emotion recognition, neglecting essential EI capabilities such as emotion regulation and thought facilitation through emotion understanding; second, they are primarily constructed from existing datasets, which include frequent patterns, explicit information, and annotation errors, leading to unreliable evaluation. We propose EmoBench, a benchmark that draws upon established psychological theories and proposes a comprehensive definition for machine EI, including Emotional Understanding and Emotional Application. EmoBench includes a set of 400 hand-crafted questions in English and Chinese, which are meticulously designed to require thorough reasoning and understanding. Our findings reveal a considerable gap between the EI of existing LLMs and the average human, highlighting a promising direction for future research. Our code and data will be publicly available from https://github.com/Sahandfer/EmoBench.

Emotion regulation is a crucial element in dealing with emotional events and has positive effects on mental health. This paper aims to provide a more comprehensive understanding of emotional events by introducing a new French corpus of emotional narratives collected using a questionnaire for emotion regulation. We follow the theoretical framework of the Component Process Model which considers emotions as dynamic processes composed of four interrelated components (behavior, feeling, thinking and territory). Each narrative is related to a discrete emotion and is structured based on all emotion components by the writers. We study the interaction of components and their impact on emotion classification with machine learning methods and pre-trained language models. Our results show that each component improves prediction performance, and that the best results are achieved by jointly considering all components. Our results also show the effectiveness of pre-trained language models in predicting discrete emotion from certain components, which reveal differences in how emotion components are expressed.

Visual emotion analysis holds significant research value in both computer vision and psychology. However, existing methods for visual emotion analysis suffer from limited generalizability due to the ambiguity of emotion perception and the diversity of data scenarios. To tackle this issue, we introduce UniEmoX, a cross-modal semantic-guided large-scale pretraining framework. Inspired by psychological research emphasizing the inseparability of the emotional exploration process from the interaction between individuals and their environment, UniEmoX integrates scene-centric and person-centric low-level image spatial structural information, aiming to derive more nuanced and discriminative emotional representations. By exploiting the similarity between paired and unpaired image-text samples, UniEmoX distills rich semantic knowledge from the CLIP model to enhance emotional embedding representations more effectively. To the best of our knowledge, this is the first large-scale pretraining framework that integrates psychological theories with contemporary contrastive learning and masked image modeling techniques for emotion analysis across diverse scenarios. Additionally, we develop a visual emotional dataset titled Emo8. Emo8 samples cover a range of domains, including cartoon, natural, realistic, science fiction and advertising cover styles, covering nearly all common emotional scenes. Comprehensive experiments conducted on six benchmark datasets across two downstream tasks validate the effectiveness of UniEmoX. The source code is available at https://github.com/chincharles/u-emo.

Recent research shows that emotions can enhance users' cognition and influence information communication. While research on visual emotion analysis is extensive, limited work has been done on helping users generate emotionally rich image content. Existing work on emotional image generation relies on discrete emotion categories, making it challenging to capture complex and subtle emotional nuances accurately. Additionally, these methods struggle to control the specific content of generated images based on text prompts. In this work, we introduce the new task of continuous emotional image content generation (C-EICG) and present EmotiCrafter, an emotional image generation model that generates images based on text prompts and Valence-Arousal values. Specifically, we propose a novel emotion-embedding mapping network that embeds Valence-Arousal values into textual features, enabling the capture of specific emotions in alignment with intended input prompts. Additionally, we introduce a loss function to enhance emotion expression. The experimental results show that our method effectively generates images representing specific emotions with the desired content and outperforms existing techniques.

The development of emotion recognition in dialogue (ERC) has been consistently hindered by the complexity of pipeline designs, leading to ERC models that often overfit to specific datasets and dialogue patterns. In this study, we propose a novel approach, namely InstructERC, to reformulates the ERC task from a discriminative framework to a generative framework based on Large Language Models (LLMs) . InstructERC has two significant contributions: Firstly, InstructERC introduces a simple yet effective retrieval template module, which helps the model explicitly integrate multi-granularity dialogue supervision information by concatenating the historical dialog content, label statement, and emotional domain demonstrations with high semantic similarity. Furthermore, we introduce two additional emotion alignment tasks, namely speaker identification and emotion prediction tasks, to implicitly model the dialogue role relationships and future emotional tendencies in conversations. Our LLM-based plug-and-play plugin framework significantly outperforms all previous models and achieves comprehensive SOTA on three commonly used ERC datasets. Extensive analysis of parameter-efficient and data-scaling experiments provide empirical guidance for applying InstructERC in practical scenarios. Our code will be released after blind review.

Predicting and reasoning how a video would make a human feel is crucial for developing socially intelligent systems. Although Multimodal Large Language Models (MLLMs) have shown impressive video understanding capabilities, they tend to focus more on the semantic content of videos, often overlooking emotional stimuli. Hence, most existing MLLMs fall short in estimating viewers' emotional reactions and providing plausible explanations. To address this issue, we propose StimuVAR, a spatiotemporal Stimuli-aware framework for Video Affective Reasoning (VAR) with MLLMs. StimuVAR incorporates a two-level stimuli-aware mechanism: frame-level awareness and token-level awareness. Frame-level awareness involves sampling video frames with events that are most likely to evoke viewers' emotions. Token-level awareness performs tube selection in the token space to make the MLLM concentrate on emotion-triggered spatiotemporal regions. Furthermore, we create VAR instruction data to perform affective training, steering MLLMs' reasoning strengths towards emotional focus and thereby enhancing their affective reasoning ability. To thoroughly assess the effectiveness of VAR, we provide a comprehensive evaluation protocol with extensive metrics. StimuVAR is the first MLLM-based method for viewer-centered VAR. Experiments demonstrate its superiority in understanding viewers' emotional responses to videos and providing coherent and insightful explanations.

In this study, we address the challenge of enabling large language models (LLMs) to consistently adhere to emotional support strategies in extended conversations. We focus on the steerability of the Llama-2 and Llama-3 suite of models, examining their ability to maintain these strategies throughout interactions. To assess this, we introduce the Strategy Relevant Attention (SRA) metric, which quantifies the model's adherence to the prompted strategy through attention maps. To facilitate our study, we create a strategy-conditioned synthetic conversational dataset derived from the ESConv dataset. We also propose various baselines informed by our proposed SRA metric to address the challenge and propose a fine-tuned model that significantly enhances the steerability of the base model in following the strategy throughout the conversation. The code and data are publicly available on our GitHub.

This paper describes the architecture of our system developed for Task 3 of SemEval-2024: Multimodal Emotion-Cause Analysis in Conversations. Our project targets the challenges of subtask 2, dedicated to Multimodal Emotion-Cause Pair Extraction with Emotion Category (MECPE-Cat), and constructs a dual-component system tailored to the unique challenges of this task. We divide the task into two subtasks: emotion recognition in conversation (ERC) and emotion-cause pair extraction (ECPE). To address these subtasks, we capitalize on the abilities of Large Language Models (LLMs), which have consistently demonstrated state-of-the-art performance across various natural language processing tasks and domains. Most importantly, we design an approach of emotion-cause-aware instruction-tuning for LLMs, to enhance the perception of the emotions with their corresponding causal rationales. Our method enables us to adeptly navigate the complexities of MECPE-Cat, achieving a weighted average 34.71% F1 score of the task, and securing the 2nd rank on the leaderboard. The code and metadata to reproduce our experiments are all made publicly available.

This paper develops small vision language models to understand visual art, which, given an art work, aims to identify its emotion category and explain this prediction with natural language. While small models are computationally efficient, their capacity is much limited compared with large models. To break this trade-off, this paper builds a small emotional vision language model (SEVLM) by emotion modeling and input-output feature alignment. On the one hand, based on valence-arousal-dominance (VAD) knowledge annotated by psychology experts, we introduce and fuse emotional features derived through VAD dictionary and a VAD head to align VAD vectors of predicted emotion explanation and the ground truth. This allows the vision language model to better understand and generate emotional texts, compared with using traditional text embeddings alone. On the other hand, we design a contrastive head to pull close embeddings of the image, its emotion class, and explanation, which aligns model outputs and inputs. On two public affective explanation datasets, we show that the proposed techniques consistently improve the visual art understanding performance of baseline SEVLMs. Importantly, the proposed model can be trained and evaluated on a single RTX 2080 Ti while exhibiting very strong performance: it not only outperforms the state-of-the-art small models but is also competitive compared with LLaVA 7B after fine-tuning and GPT4(V). The code is available at https://github.com/BetterZH/SEVLM-code.

Perception and expression of emotion are key factors to the success of dialogue systems or conversational agents. However, this problem has not been studied in large-scale conversation generation so far. In this paper, we propose Emotional Chatting Machine (ECM) that can generate appropriate responses not only in content (relevant and grammatical) but also in emotion (emotionally consistent). To the best of our knowledge, this is the first work that addresses the emotion factor in large-scale conversation generation. ECM addresses the factor using three new mechanisms that respectively (1) models the high-level abstraction of emotion expressions by embedding emotion categories, (2) captures the change of implicit internal emotion states, and (3) uses explicit emotion expressions with an external emotion vocabulary. Experiments show that the proposed model can generate responses appropriate not only in content but also in emotion.

Empathy is a cognitive and emotional reaction to an observed situation of others. Empathy has recently attracted interest because it has numerous applications in psychology and AI, but it is unclear how different forms of empathy (e.g., self-report vs counterpart other-report, concern vs. distress) interact with other affective phenomena or demographics like gender and age. To better understand this, we created the {\it Empathic Conversations} dataset of annotated negative, empathy-eliciting dialogues in which pairs of participants converse about news articles. People differ in their perception of the empathy of others. These differences are associated with certain characteristics such as personality and demographics. Hence, we collected detailed characterization of the participants' traits, their self-reported empathetic response to news articles, their conversational partner other-report, and turn-by-turn third-party assessments of the level of self-disclosure, emotion, and empathy expressed. This dataset is the first to present empathy in multiple forms along with personal distress, emotion, personality characteristics, and person-level demographic information. We present baseline models for predicting some of these features from conversations.

We propose emotion2vec, a universal speech emotion representation model. emotion2vec is pre-trained on open-source unlabeled emotion data through self-supervised online distillation, combining utterance-level loss and frame-level loss during pre-training. emotion2vec outperforms state-of-the-art pre-trained universal models and emotion specialist models by only training linear layers for the speech emotion recognition task on the mainstream IEMOCAP dataset. In addition, emotion2vec shows consistent improvements among 10 different languages of speech emotion recognition datasets. emotion2vec also shows excellent results on other emotion tasks, such as song emotion recognition, emotion prediction in conversation, and sentiment analysis. Comparison experiments, ablation experiments, and visualization comprehensively demonstrate the universal capability of the proposed emotion2vec. To the best of our knowledge, emotion2vec is the first universal representation model in various emotion-related tasks, filling a gap in the field.

Providing Emotional Support (ES) to soothe people in emotional distress is an essential capability in social interactions. Most existing researches on building ES conversation systems only considered single-turn interactions with users, which was over-simplified. In comparison, multi-turn ES conversation systems can provide ES more effectively, but face several new technical challenges, including: (1) how to adopt appropriate support strategies to achieve the long-term dialogue goal of comforting the user's emotion; (2) how to dynamically model the user's state. In this paper, we propose a novel system MultiESC to address these issues. For strategy planning, drawing inspiration from the A* search algorithm, we propose lookahead heuristics to estimate the future user feedback after using particular strategies, which helps to select strategies that can lead to the best long-term effects. For user state modeling, MultiESC focuses on capturing users' subtle emotional expressions and understanding their emotion causes. Extensive experiments show that MultiESC significantly outperforms competitive baselines in both dialogue generation and strategy planning. Our codes are available at https://github.com/lwgkzl/MultiESC.

Emotional support is a crucial skill for many real-world scenarios, including caring for the elderly, mental health support, and customer service chats. This paper presents a novel task of empathetic dialog generation with positive emotion elicitation to promote users' positive emotions, similar to that of emotional support between humans. In this task, the agent conducts empathetic responses along with the target of eliciting the user's positive emotions in the multi-turn dialog. To facilitate the study of this task, we collect a large-scale emotional dialog dataset with positive emotion elicitation, called PosEmoDial (about 820k dialogs, 3M utterances). In these dialogs, the agent tries to guide the user from any possible initial emotional state, e.g., sadness, to a positive emotional state. Then we present a positive-emotion-guided dialog generation model with a novel loss function design. This loss function encourages the dialog model to not only elicit positive emotions from users but also ensure smooth emotional transitions along with the whole dialog. Finally, we establish benchmark results on PosEmoDial, and we will release this dataset and related source code to facilitate future studies.

In this paper, we propose Emotionally paired Music and Image Dataset (EMID), a novel dataset designed for the emotional matching of music and images, to facilitate auditory-visual cross-modal tasks such as generation and retrieval. Unlike existing approaches that primarily focus on semantic correlations or roughly divided emotional relations, EMID emphasizes the significance of emotional consistency between music and images using an advanced 13-dimension emotional model. By incorporating emotional alignment into the dataset, it aims to establish pairs that closely align with human perceptual understanding, thereby raising the performance of auditory-visual cross-modal tasks. We also design a supplemental module named EMI-Adapter to optimize existing cross-modal alignment methods. To validate the effectiveness of the EMID, we conduct a psychological experiment, which has demonstrated that considering the emotional relationship between the two modalities effectively improves the accuracy of matching in abstract perspective. This research lays the foundation for future cross-modal research in domains such as psychotherapy and contributes to advancing the understanding and utilization of emotions in cross-modal alignment. The EMID dataset is available at https://github.com/ecnu-aigc/EMID.

Empathetic Response Generation (ERG) is one of the key tasks of the affective computing area, which aims to produce emotionally nuanced and compassionate responses to user's queries. However, existing ERG research is predominantly confined to the singleton text modality, limiting its effectiveness since human emotions are inherently conveyed through multiple modalities. To combat this, we introduce an avatar-based Multimodal ERG (MERG) task, entailing rich text, speech, and facial vision information. We first present a large-scale high-quality benchmark dataset, AvaMERG, which extends traditional text ERG by incorporating authentic human speech audio and dynamic talking-face avatar videos, encompassing a diverse range of avatar profiles and broadly covering various topics of real-world scenarios. Further, we deliberately tailor a system, named Empatheia, for MERG. Built upon a Multimodal Large Language Model (MLLM) with multimodal encoder, speech and avatar generators, Empatheia performs end-to-end MERG, with Chain-of-Empathetic reasoning mechanism integrated for enhanced empathy understanding and reasoning. Finally, we devise a list of empathetic-enhanced tuning strategies, strengthening the capabilities of emotional accuracy and content, avatar-profile consistency across modalities. Experimental results on AvaMERG data demonstrate that Empatheia consistently shows superior performance than baseline methods on both textual ERG and MERG. Overall, this work is expected to pioneer the MERG research by introducing a novel benchmark and an end-to-end model, laying a solid foundation for future advancements in multimodal empathetic response generation.

The wealth of text data generated by social media has enabled new kinds of analysis of emotions with language models. These models are often trained on small and costly datasets of text annotations produced by readers who guess the emotions expressed by others in social media posts. This affects the quality of emotion identification methods due to training data size limitations and noise in the production of labels used in model development. We present LEIA, a model for emotion identification in text that has been trained on a dataset of more than 6 million posts with self-annotated emotion labels for happiness, affection, sadness, anger, and fear. LEIA is based on a word masking method that enhances the learning of emotion words during model pre-training. LEIA achieves macro-F1 values of approximately 73 on three in-domain test datasets, outperforming other supervised and unsupervised methods in a strong benchmark that shows that LEIA generalizes across posts, users, and time periods. We further perform an out-of-domain evaluation on five different datasets of social media and other sources, showing LEIA's robust performance across media, data collection methods, and annotation schemes. Our results show that LEIA generalizes its classification of anger, happiness, and sadness beyond the domain it was trained on. LEIA can be applied in future research to provide better identification of emotions in text from the perspective of the writer. The models produced for this article are publicly available at https://huggingface.co/LEIA

We introduce EQ-Bench, a novel benchmark designed to evaluate aspects of emotional intelligence in Large Language Models (LLMs). We assess the ability of LLMs to understand complex emotions and social interactions by asking them to predict the intensity of emotional states of characters in a dialogue. The benchmark is able to discriminate effectively between a wide range of models. We find that EQ-Bench correlates strongly with comprehensive multi-domain benchmarks like MMLU (Hendrycks et al., 2020) (r=0.97), indicating that we may be capturing similar aspects of broad intelligence. Our benchmark produces highly repeatable results using a set of 60 English-language questions. We also provide open-source code for an automated benchmarking pipeline at https://github.com/EQ-bench/EQ-Bench and a leaderboard at https://eqbench.com

We introduce FindingEmo, a new image dataset containing annotations for 25k images, specifically tailored to Emotion Recognition. Contrary to existing datasets, it focuses on complex scenes depicting multiple people in various naturalistic, social settings, with images being annotated as a whole, thereby going beyond the traditional focus on faces or single individuals. Annotated dimensions include Valence, Arousal and Emotion label, with annotations gathered using Prolific. Together with the annotations, we release the list of URLs pointing to the original images, as well as all associated source code.

Systems for multimodal emotion recognition (ER) are commonly trained to extract features from different modalities (e.g., visual, audio, and textual) that are combined to predict individual basic emotions. However, compound emotions often occur in real-world scenarios, and the uncertainty of recognizing such complex emotions over diverse modalities is challenging for feature-based models As an alternative, emerging multimodal large language models (LLMs) like BERT and LLaMA rely on explicit non-verbal cues that may be translated from different non-textual modalities (e.g., audio and visual) into text. Textualization of modalities augments data with emotional cues to help the LLM encode the interconnections between all modalities in a shared text space. In such text-based models, prior knowledge of ER tasks is leveraged to textualize relevant nonverbal cues such as audio tone from vocal expressions, and action unit intensity from facial expressions. Since the pre-trained weights are publicly available for many LLMs, training on large-scale datasets is unnecessary, allowing fine-tuning for downstream tasks such as compound ER (CER). This paper compares the potential of text- and feature-based approaches for compound multimodal ER in videos. Experiments were conducted on the challenging C-EXPR-DB dataset in the wild for CER, and contrasted with results on the MELD dataset for basic ER. Our results indicate that multimodal textualization provides lower accuracy than feature-based models on C-EXPR-DB, where text transcripts are captured in the wild. However, higher accuracy can be achieved when the video data has rich transcripts. Our code is available.

Emotional support is a crucial ability for many conversation scenarios, including social interactions, mental health support, and customer service chats. Following reasonable procedures and using various support skills can help to effectively provide support. However, due to the lack of a well-designed task and corpora of effective emotional support conversations, research on building emotional support into dialog systems remains untouched. In this paper, we define the Emotional Support Conversation (ESC) task and propose an ESC Framework, which is grounded on the Helping Skills Theory. We construct an Emotion Support Conversation dataset (ESConv) with rich annotation (especially support strategy) in a help-seeker and supporter mode. To ensure a corpus of high-quality conversations that provide examples of effective emotional support, we take extensive effort to design training tutorials for supporters and several mechanisms for quality control during data collection. Finally, we evaluate state-of-the-art dialog models with respect to the ability to provide emotional support. Our results show the importance of support strategies in providing effective emotional support and the utility of ESConv in training more emotional support systems.

Speech Emotion recognition (SER) in call center conversations has emerged as a valuable tool for assessing the quality of interactions between clients and agents. In contrast to controlled laboratory environments, real-life conversations take place under uncontrolled conditions and are subject to contextual factors that influence the expression of emotions. In this paper, we present our approach to constructing a large-scale reallife dataset (CusEmo) for continuous SER in customer service call center conversations. We adopted the dimensional emotion annotation approach to capture the subtlety, complexity, and continuity of emotions in real-life call center conversations, while annotating contextual information. The study also addresses the challenges encountered during the application of the End-to-End (E2E) SER system to the dataset, including determining the appropriate label sampling rate and input segment length, as well as integrating contextual information (interlocutor's gender and empathy level) with different weights using multitask learning. The result shows that incorporating the empathy level information improved the model's performance.

Technological advancements in web platforms allow people to express and share emotions towards textual write-ups written and shared by others. This brings about different interesting domains for analysis; emotion expressed by the writer and emotion elicited from the readers. In this paper, we propose a novel approach for Readers' Emotion Detection from short-text documents using a deep learning model called REDAffectiveLM. Within state-of-the-art NLP tasks, it is well understood that utilizing context-specific representations from transformer-based pre-trained language models helps achieve improved performance. Within this affective computing task, we explore how incorporating affective information can further enhance performance. Towards this, we leverage context-specific and affect enriched representations by using a transformer-based pre-trained language model in tandem with affect enriched Bi-LSTM+Attention. For empirical evaluation, we procure a new dataset REN-20k, besides using RENh-4k and SemEval-2007. We evaluate the performance of our REDAffectiveLM rigorously across these datasets, against a vast set of state-of-the-art baselines, where our model consistently outperforms baselines and obtains statistically significant results. Our results establish that utilizing affect enriched representation along with context-specific representation within a neural architecture can considerably enhance readers' emotion detection. Since the impact of affect enrichment specifically in readers' emotion detection isn't well explored, we conduct a detailed analysis over affect enriched Bi-LSTM+Attention using qualitative and quantitative model behavior evaluation techniques. We observe that compared to conventional semantic embedding, affect enriched embedding increases ability of the network to effectively identify and assign weightage to key terms responsible for readers' emotion detection.

The emergence of multimodal large language models (MLLMs) advances multimodal emotion recognition (MER) to the next level-from naive discriminative tasks to complex emotion understanding with advanced video understanding abilities and natural language description. However, the current community suffers from a lack of large-scale datasets with intensive, descriptive emotion annotations, as well as a multimodal-centric framework to maximize the potential of MLLMs for emotion understanding. To address this, we establish a new benchmark for MLLM-based emotion understanding with a novel dataset (MER-Caption), and a new model (AffectGPT). Utilizing our model-based crowd-sourcing data collection strategy, we construct the largest descriptive emotion dataset to date (by far), featuring over 2K fine-grained emotion categories across 115K samples. We also introduce the AffectGPT model, designed with pre-fusion operations to enhance multimodal integration. Finally, we present MER-UniBench, a unified benchmark with evaluation metrics tailored for both typical MER tasks and the free-form, natural language output style of MLLMs. Extensive experimental results demonstrate AffectGPT's robust performance across various MER tasks. We are publicly releasing both the AffectGPT model and the MER-Caption dataset to foster further research and development in emotion understanding.

This paper shows how LLMs (Large Language Models) may be used to estimate a summary of the emotional state associated with piece of text. The summary of emotional state is a dictionary of words used to describe emotion together with the probability of the word appearing after a prompt comprising the original text and an emotion eliciting tail. Through emotion analysis of Amazon product reviews we demonstrate emotion descriptors can be mapped into a PCA type space. It was hoped that text descriptions of actions to improve a current text described state could also be elicited through a tail prompt. Experiment seemed to indicate that this is not straightforward to make work. This failure put our hoped for selection of action via choosing the best predict ed outcome via comparing emotional responses out of reach for the moment.

With the integration of Multimodal large language models (MLLMs) into robotic systems and various AI applications, embedding emotional intelligence (EI) capabilities into these models is essential for enabling robots to effectively address human emotional needs and interact seamlessly in real-world scenarios. Existing static, text-based, or text-image benchmarks overlook the multimodal complexities of real-world interactions and fail to capture the dynamic, multimodal nature of emotional expressions, making them inadequate for evaluating MLLMs' EI. Based on established psychological theories of EI, we build EmoBench-M, a novel benchmark designed to evaluate the EI capability of MLLMs across 13 valuation scenarios from three key dimensions: foundational emotion recognition, conversational emotion understanding, and socially complex emotion analysis. Evaluations of both open-source and closed-source MLLMs on EmoBench-M reveal a significant performance gap between them and humans, highlighting the need to further advance their EI capabilities. All benchmark resources, including code and datasets, are publicly available at https://emo-gml.github.io/.

Emotion recognition in software engineering texts is critical for understanding developer expressions and improving collaboration. This paper presents a comparative analysis of state-of-the-art Pre-trained Language Models (PTMs) for fine-grained emotion classification on two benchmark datasets from GitHub and Stack Overflow. We evaluate six transformer models - BERT, RoBERTa, ALBERT, DeBERTa, CodeBERT and GraphCodeBERT against the current best-performing tool SEntiMoji. Our analysis reveals consistent improvements ranging from 1.17\% to 16.79\% in terms of macro-averaged and micro-averaged F1 scores, with general domain models outperforming specialized ones. To further enhance PTMs, we incorporate polarity features in attention layer during training, demonstrating additional average gains of 1.0\% to 10.23\% over baseline PTMs approaches. Our work provides strong evidence for the advancements afforded by PTMs in recognizing nuanced emotions like Anger, Love, Fear, Joy, Sadness, and Surprise in software engineering contexts. Through comprehensive benchmarking and error analysis, we also outline scope for improvements to address contextual gaps.

This paper focuses on the EmoWoz dataset, an extension of MultiWOZ that provides emotion labels for the dialogues. MultiWOZ was partitioned initially for another purpose, resulting in a distributional shift when considering the new purpose of emotion recognition. The emotion tags in EmoWoz are highly imbalanced and unevenly distributed across the partitions, which causes sub-optimal performance and poor comparison of models. We propose a stratified sampling scheme based on emotion tags to address this issue, improve the dataset's distribution, and reduce dataset shift. We also introduce a special technique to handle conversation (sequential) data with many emotional tags. Using our proposed sampling method, models built upon EmoWoz can perform better, making it a more reliable resource for training conversational agents with emotional intelligence. We recommend that future researchers use this new partitioning to ensure consistent and accurate performance evaluations.

In recent years, the field of talking faces generation has attracted considerable attention, with certain methods adept at generating virtual faces that convincingly imitate human expressions. However, existing methods face challenges related to limited generalization, particularly when dealing with challenging identities. Furthermore, methods for editing expressions are often confined to a singular emotion, failing to adapt to intricate emotions. To overcome these challenges, this paper proposes EmoTalker, an emotionally editable portraits animation approach based on the diffusion model. EmoTalker modifies the denoising process to ensure preservation of the original portrait's identity during inference. To enhance emotion comprehension from text input, Emotion Intensity Block is introduced to analyze fine-grained emotions and strengths derived from prompts. Additionally, a crafted dataset is harnessed to enhance emotion comprehension within prompts. Experiments show the effectiveness of EmoTalker in generating high-quality, emotionally customizable facial expressions.

As LLMs exhibit a high degree of human-like capability, increasing attention has been paid to role-playing research areas in which responses generated by LLMs are expected to mimic human replies. This has promoted the exploration of role-playing agents in various applications, such as chatbots that can engage in natural conversations with users and virtual assistants that can provide personalized support and guidance. The crucial factor in the role-playing task is the effective utilization of character memory, which stores characters' profiles, experiences, and historical dialogues. Retrieval Augmented Generation (RAG) technology is used to access the related memory to enhance the response generation of role-playing agents. Most existing studies retrieve related information based on the semantic similarity of memory to maintain characters' personalized traits, and few attempts have been made to incorporate the emotional factor in the retrieval argument generation (RAG) of LLMs. Inspired by the Mood-Dependent Memory theory, which indicates that people recall an event better if they somehow reinstate during recall the original emotion they experienced during learning, we propose a novel emotion-aware memory retrieval framework, termed Emotional RAG, which recalls the related memory with consideration of emotional state in role-playing agents. Specifically, we design two kinds of retrieval strategies, i.e., combination strategy and sequential strategy, to incorporate both memory semantic and emotional states during the retrieval process. Extensive experiments on three representative role-playing datasets demonstrate that our Emotional RAG framework outperforms the method without considering the emotional factor in maintaining the personalities of role-playing agents. This provides evidence to further reinforce the Mood-Dependent Memory theory in psychology.

Emotional states, as indicators of affect, are pivotal to overall health, making their accurate prediction before onset crucial. Current studies are primarily centered on immediate short-term affect detection using data from wearable and mobile devices. These studies typically focus on objective sensory measures, often neglecting other forms of self-reported information like diaries and notes. In this paper, we propose a multimodal deep learning model for affect status forecasting. This model combines a transformer encoder with a pre-trained language model, facilitating the integrated analysis of objective metrics and self-reported diaries. To validate our model, we conduct a longitudinal study, enrolling college students and monitoring them over a year, to collect an extensive dataset including physiological, environmental, sleep, metabolic, and physical activity parameters, alongside open-ended textual diaries provided by the participants. Our results demonstrate that the proposed model achieves predictive accuracy of 82.50% for positive affect and 82.76% for negative affect, a full week in advance. The effectiveness of our model is further elevated by its explainability.

Feeling emotion is a critical characteristic to distinguish people from machines. Among all the multi-modal resources for emotion detection, textual datasets are those containing the least additional information in addition to semantics, and hence are adopted widely for testing the developed systems. However, most of the textual emotional datasets consist of emotion labels of only individual words, sentences or documents, which makes it challenging to discuss the contextual flow of emotions. In this paper, we introduce EmotionLines, the first dataset with emotions labeling on all utterances in each dialogue only based on their textual content. Dialogues in EmotionLines are collected from Friends TV scripts and private Facebook messenger dialogues. Then one of seven emotions, six Ekman's basic emotions plus the neutral emotion, is labeled on each utterance by 5 Amazon MTurkers. A total of 29,245 utterances from 2,000 dialogues are labeled in EmotionLines. We also provide several strong baselines for emotion detection models on EmotionLines in this paper.

Audio-driven emotional 3D face animation aims to generate emotionally expressive talking heads with synchronized lip movements. However, previous research has often overlooked the influence of diverse emotions on facial expressions or proved unsuitable for driving MetaHuman models. In response to this deficiency, we introduce EmoFace, a novel audio-driven methodology for creating facial animations with vivid emotional dynamics. Our approach can generate facial expressions with multiple emotions, and has the ability to generate random yet natural blinks and eye movements, while maintaining accurate lip synchronization. We propose independent speech encoders and emotion encoders to learn the relationship between audio, emotion and corresponding facial controller rigs, and finally map into the sequence of controller values. Additionally, we introduce two post-processing techniques dedicated to enhancing the authenticity of the animation, particularly in blinks and eye movements. Furthermore, recognizing the scarcity of emotional audio-visual data suitable for MetaHuman model manipulation, we contribute an emotional audio-visual dataset and derive control parameters for each frames. Our proposed methodology can be applied in producing dialogues animations of non-playable characters (NPCs) in video games, and driving avatars in virtual reality environments. Our further quantitative and qualitative experiments, as well as an user study comparing with existing researches show that our approach demonstrates superior results in driving 3D facial models. The code and sample data are available at https://github.com/SJTU-Lucy/EmoFace.

As emotions play a central role in human communication, automatic emotion recognition has attracted increasing attention in the last two decades. While multimodal systems enjoy high performances on lab-controlled data, they are still far from providing ecological validity on non-lab-controlled, namely 'in-the-wild' data. This work investigates audiovisual deep learning approaches for emotion recognition in-the-wild problem. We particularly explore the effectiveness of architectures based on fine-tuned Convolutional Neural Networks (CNN) and Public Dimensional Emotion Model (PDEM), for video and audio modality, respectively. We compare alternative temporal modeling and fusion strategies using the embeddings from these multi-stage trained modality-specific Deep Neural Networks (DNN). We report results on the AffWild2 dataset under Affective Behavior Analysis in-the-Wild 2024 (ABAW'24) challenge protocol.

Understanding the reason for emotional support response is crucial for establishing connections between users and emotional support dialogue systems. Previous works mostly focus on generating better responses but ignore interpretability, which is extremely important for constructing reliable dialogue systems. To empower the system with better interpretability, we propose an emotional support response generation scheme, named Emotion-Focused and Strategy-Driven Chain-of-Thought (ESCoT), mimicking the process of identifying, understanding, and regulating emotions. Specially, we construct a new dataset with ESCoT in two steps: (1) Dialogue Generation where we first generate diverse conversation situations, then enhance dialogue generation using richer emotional support strategies based on these situations; (2) Chain Supplement where we focus on supplementing selected dialogues with elements such as emotion, stimuli, appraisal, and strategy reason, forming the manually verified chains. Additionally, we further develop a model to generate dialogue responses with better interpretability. We also conduct extensive experiments and human evaluations to validate the effectiveness of the proposed ESCoT and generated dialogue responses. Our data and code are available at https://github.com/TeigenZhang/ESCoT{https://github.com/TeigenZhang/ESCoT}.

The capacity of empathy is crucial to the success of open-domain dialog systems. Due to its nature of multi-dimensionality, there are various factors that relate to empathy expression, such as communication mechanism, dialog act and emotion. However, existing methods for empathetic response generation usually either consider only one empathy factor or ignore the hierarchical relationships between different factors, leading to a weak ability of empathy modeling. In this paper, we propose a multi-factor hierarchical framework, CoMAE, for empathetic response generation, which models the above three key factors of empathy expression in a hierarchical way. We show experimentally that our CoMAE-based model can generate more empathetic responses than previous methods. We also highlight the importance of hierarchical modeling of different factors through both the empirical analysis on a real-life corpus and the extensive experiments. Our codes and used data are available at https://github.com/chujiezheng/CoMAE.

Understanding how language supports emotion inference remains a topic of debate in emotion science. The present study investigated whether language-derived emotion-concept knowledge would causally support emotion inference by manipulating the language-specific knowledge representations in large language models. Using the prompt technique, 14 attributes of emotion concepts were found to be represented by distinct artificial neuron populations. By manipulating these attribute-related neurons, the majority of the emotion inference tasks showed performance deterioration compared to random manipulations. The attribute-specific performance deterioration was related to the importance of different attributes in human mental space. Our findings provide causal evidence in support of a language-based mechanism for emotion inference and highlight the contributions of emotion-concept knowledge.

Human-like personality traits have recently been discovered in large language models, raising the hypothesis that their (known and as yet undiscovered) biases conform with human latent psychological constructs. While large conversational models may be tricked into answering psychometric questionnaires, the latent psychological constructs of thousands of simpler transformers, trained for other tasks, cannot be assessed because appropriate psychometric methods are currently lacking. Here, we show how standard psychological questionnaires can be reformulated into natural language inference prompts, and we provide a code library to support the psychometric assessment of arbitrary models. We demonstrate, using a sample of 88 publicly available models, the existence of human-like mental health-related constructs (including anxiety, depression, and Sense of Coherence) which conform with standard theories in human psychology and show similar correlations and mitigation strategies. The ability to interpret and rectify the performance of language models by using psychological tools can boost the development of more explainable, controllable, and trustworthy models.

Large language models (LLMs) have significantly advanced Natural Language Processing (NLP) tasks in recent years. However, their universal nature poses limitations in scenarios requiring personalized responses, such as recommendation systems and chatbots. This paper investigates methods to personalize LLMs, comparing fine-tuning and zero-shot reasoning approaches on subjective tasks. Results demonstrate that personalized fine-tuning improves model reasoning compared to non-personalized models. Experiments on datasets for emotion recognition and hate speech detection show consistent performance gains with personalized methods across different LLM architectures. These findings underscore the importance of personalization for enhancing LLM capabilities in subjective text perception tasks.

Unlike empathetic dialogues, the system in emotional support conversations (ESC) is expected to not only convey empathy for comforting the help-seeker, but also proactively assist in exploring and addressing their problems during the conversation. In this work, we study the problem of mixed-initiative ESC where the user and system can both take the initiative in leading the conversation. Specifically, we conduct a novel analysis on mixed-initiative ESC systems with a tailor-designed schema that divides utterances into different types with speaker roles and initiative types. Four emotional support metrics are proposed to evaluate the mixed-initiative interactions. The analysis reveals the necessity and challenges of building mixed-initiative ESC systems. In the light of this, we propose a knowledge-enhanced mixed-initiative framework (KEMI) for ESC, which retrieves actual case knowledge from a large-scale mental health knowledge graph for generating mixed-initiative responses. Experimental results on two ESC datasets show the superiority of KEMI in both content-preserving evaluation and mixed initiative related analyses.

Empathetic response generation necessitates the integration of emotional and intentional dynamics to foster meaningful interactions. Existing research either neglects the intricate interplay between emotion and intent, leading to suboptimal controllability of empathy, or resorts to large language models (LLMs), which incur significant computational overhead. In this paper, we introduce ReflectDiffu, a lightweight and comprehensive framework for empathetic response generation. This framework incorporates emotion contagion to augment emotional expressiveness and employs an emotion-reasoning mask to pinpoint critical emotional elements. Additionally, it integrates intent mimicry within reinforcement learning for refinement during diffusion. By harnessing an intent twice reflect the mechanism of Exploring-Sampling-Correcting, ReflectDiffu adeptly translates emotional decision-making into precise intent actions, thereby addressing empathetic response misalignments stemming from emotional misrecognition. Through reflection, the framework maps emotional states to intents, markedly enhancing both response empathy and flexibility. Comprehensive experiments reveal that ReflectDiffu outperforms existing models regarding relevance, controllability, and informativeness, achieving state-of-the-art results in both automatic and human evaluations.

This paper presents a detailed system description of our entry for the WASSA 2024 Task 2, focused on cross-lingual emotion detection. We utilized a combination of large language models (LLMs) and their ensembles to effectively understand and categorize emotions across different languages. Our approach not only outperformed other submissions with a large margin, but also demonstrated the strength of integrating multiple models to enhance performance. Additionally, We conducted a thorough comparison of the benefits and limitations of each model used. An error analysis is included along with suggested areas for future improvement. This paper aims to offer a clear and comprehensive understanding of advanced techniques in emotion detection, making it accessible even to those new to the field.

The recent release of GPT-4o showcased the potential of end-to-end multimodal models, not just in terms of low latency but also in their ability to understand and generate expressive speech with rich emotions. While the details are unknown to the open research community, it likely involves significant amounts of curated data and compute, neither of which is readily accessible. In this paper, we present BLSP-Emo (Bootstrapped Language-Speech Pretraining with Emotion support), a novel approach to developing an end-to-end speech-language model capable of understanding both semantics and emotions in speech and generate empathetic responses. BLSP-Emo utilizes existing speech recognition (ASR) and speech emotion recognition (SER) datasets through a two-stage process. The first stage focuses on semantic alignment, following recent work on pretraining speech-language models using ASR data. The second stage performs emotion alignment with the pretrained speech-language model on an emotion-aware continuation task constructed from SER data. Our experiments demonstrate that the BLSP-Emo model excels in comprehending speech and delivering empathetic responses, both in instruction-following tasks and conversations.

Understanding and identifying the causes behind developers' emotions (e.g., Frustration caused by `delays in merging pull requests') can be crucial towards finding solutions to problems and fostering collaboration in open-source communities. Effectively identifying such information in the high volume of communications across the different project channels, such as chats, emails, and issue comments, requires automated recognition of emotions and their causes. To enable this automation, large-scale software engineering-specific datasets that can be used to train accurate machine learning models are required. However, such datasets are expensive to create with the variety and informal nature of software projects' communication channels. In this paper, we explore zero-shot LLMs that are pre-trained on massive datasets but without being fine-tuned specifically for the task of detecting emotion causes in software engineering: ChatGPT, GPT-4, and flan-alpaca. Our evaluation indicates that these recently available models can identify emotion categories when given detailed emotions, although they perform worse than the top-rated models. For emotion cause identification, our results indicate that zero-shot LLMs are effective at recognizing the correct emotion cause with a BLEU-2 score of 0.598. To highlight the potential use of these techniques, we conduct a case study of the causes of Frustration in the last year of development of a popular open-source project, revealing several interesting insights.

To provide consistent emotional interaction with users, dialog systems should be capable to automatically select appropriate emotions for responses like humans. However, most existing works focus on rendering specified emotions in responses or empathetically respond to the emotion of users, yet the individual difference in emotion expression is overlooked. This may lead to inconsistent emotional expressions and disinterest users. To tackle this issue, we propose to equip the dialog system with personality and enable it to automatically select emotions in responses by simulating the emotion transition of humans in conversation. In detail, the emotion of the dialog system is transitioned from its preceding emotion in context. The transition is triggered by the preceding dialog context and affected by the specified personality trait. To achieve this, we first model the emotion transition in the dialog system as the variation between the preceding emotion and the response emotion in the Valence-Arousal-Dominance (VAD) emotion space. Then, we design neural networks to encode the preceding dialog context and the specified personality traits to compose the variation. Finally, the emotion for response is selected from the sum of the preceding emotion and the variation. We construct a dialog dataset with emotion and personality labels and conduct emotion prediction tasks for evaluation. Experimental results validate the effectiveness of the personality-affected emotion transition.

Sentiment analysis and emotion detection are important research topics in natural language processing (NLP) and benefit many downstream tasks. With the widespread application of LLMs, researchers have started exploring the application of LLMs based on instruction-tuning in the field of sentiment analysis. However, these models only focus on single aspects of affective classification tasks (e.g. sentimental polarity or categorical emotions), and overlook the regression tasks (e.g. sentiment strength or emotion intensity), which leads to poor performance in downstream tasks. The main reason is the lack of comprehensive affective instruction tuning datasets and evaluation benchmarks, which cover various affective classification and regression tasks. Moreover, although emotional information is useful for downstream tasks, existing downstream datasets lack high-quality and comprehensive affective annotations. In this paper, we propose EmoLLMs, the first series of open-sourced instruction-following LLMs for comprehensive affective analysis based on fine-tuning various LLMs with instruction data, the first multi-task affective analysis instruction dataset (AAID) with 234K data samples based on various classification and regression tasks to support LLM instruction tuning, and a comprehensive affective evaluation benchmark (AEB) with 14 tasks from various sources and domains to test the generalization ability of LLMs. We propose a series of EmoLLMs by fine-tuning LLMs with AAID to solve various affective instruction tasks. We compare our model with a variety of LLMs on AEB, where our models outperform all other open-sourced LLMs, and surpass ChatGPT and GPT-4 in most tasks, which shows that the series of EmoLLMs achieve the ChatGPT-level and GPT-4-level generalization capabilities on affective analysis tasks, and demonstrates our models can be used as affective annotation tools.

The ability to recognize and interpret facial emotions is a critical component of human communication, as it allows individuals to understand and respond to emotions conveyed through facial expressions and vocal tones. The recognition of facial emotions is a complex cognitive process that involves the integration of visual and auditory information, as well as prior knowledge and social cues. It plays a crucial role in social interaction, affective processing, and empathy, and is an important aspect of many real-world applications, including human-computer interaction, virtual assistants, and mental health diagnosis and treatment. The development of accurate and efficient models for facial emotion recognition is therefore of great importance and has the potential to have a significant impact on various fields of study.The field of Facial Emotion Recognition (FER) is of great significance in the areas of computer vision and artificial intelligence, with vast commercial and academic potential in fields such as security, advertising, and entertainment. We propose a FER framework that employs Swin Vision Transformers (SwinT) and squeeze and excitation block (SE) to address vision tasks. The approach uses a transformer model with an attention mechanism, SE, and SAM to improve the efficiency of the model, as transformers often require a large amount of data. Our focus was to create an efficient FER model based on SwinT architecture that can recognize facial emotions using minimal data. We trained our model on a hybrid dataset and evaluated its performance on the AffectNet dataset, achieving an F1-score of 0.5420, which surpassed the winner of the Affective Behavior Analysis in the Wild (ABAW) Competition held at the European Conference on Computer Vision (ECCV) 2022~Kollias.

Dynamic Music Emotion Recognition (DMER) aims to predict the emotion of different moments in music, playing a crucial role in music information retrieval. The existing DMER methods struggle to capture long-term dependencies when dealing with sequence data, which limits their performance. Furthermore, these methods often overlook the influence of individual differences on emotion perception, even though everyone has their own personalized emotional perception in the real world. Motivated by these issues, we explore more effective sequence processing methods and introduce the Personalized DMER (PDMER) problem, which requires models to predict emotions that align with personalized perception. Specifically, we propose a Dual-Scale Attention-Based Meta-Learning (DSAML) method. This method fuses features from a dual-scale feature extractor and captures both short and long-term dependencies using a dual-scale attention transformer, improving the performance in traditional DMER. To achieve PDMER, we design a novel task construction strategy that divides tasks by annotators. Samples in a task are annotated by the same annotator, ensuring consistent perception. Leveraging this strategy alongside meta-learning, DSAML can predict personalized perception of emotions with just one personalized annotation sample. Our objective and subjective experiments demonstrate that our method can achieve state-of-the-art performance in both traditional DMER and PDMER.

Couples' relationships affect the physical health and emotional well-being of partners. Automatically recognizing each partner's emotions could give a better understanding of their individual emotional well-being, enable interventions and provide clinical benefits. In the paper, we summarize and synthesize works that have focused on developing and evaluating systems to automatically recognize the emotions of each partner based on couples' interaction or conversation contexts. We identified 28 articles from IEEE, ACM, Web of Science, and Google Scholar that were published between 2010 and 2021. We detail the datasets, features, algorithms, evaluation, and results of each work as well as present main themes. We also discuss current challenges, research gaps and propose future research directions. In summary, most works have used audio data collected from the lab with annotations done by external experts and used supervised machine learning approaches for binary classification of positive and negative affect. Performance results leave room for improvement with significant research gaps such as no recognition using data from daily life. This survey will enable new researchers to get an overview of this field and eventually enable the development of emotion recognition systems to inform interventions to improve the emotional well-being of couples.

Head avatars animated by visual signals have gained popularity, particularly in cross-driving synthesis where the driver differs from the animated character, a challenging but highly practical approach. The recently presented MegaPortraits model has demonstrated state-of-the-art results in this domain. We conduct a deep examination and evaluation of this model, with a particular focus on its latent space for facial expression descriptors, and uncover several limitations with its ability to express intense face motions. To address these limitations, we propose substantial changes in both training pipeline and model architecture, to introduce our EMOPortraits model, where we: Enhance the model's capability to faithfully support intense, asymmetric face expressions, setting a new state-of-the-art result in the emotion transfer task, surpassing previous methods in both metrics and quality. Incorporate speech-driven mode to our model, achieving top-tier performance in audio-driven facial animation, making it possible to drive source identity through diverse modalities, including visual signal, audio, or a blend of both. We propose a novel multi-view video dataset featuring a wide range of intense and asymmetric facial expressions, filling the gap with absence of such data in existing datasets.

To achieve the long-term goal of machines being able to engage humans in conversation, our models should captivate the interest of their speaking partners. Communication grounded in images, whereby a dialogue is conducted based on a given photo, is a setup naturally appealing to humans (Hu et al., 2014). In this work we study large-scale architectures and datasets for this goal. We test a set of neural architectures using state-of-the-art image and text representations, considering various ways to fuse the components. To test such models, we collect a dataset of grounded human-human conversations, where speakers are asked to play roles given a provided emotional mood or style, as the use of such traits is also a key factor in engagingness (Guo et al., 2019). Our dataset, Image-Chat, consists of 202k dialogues over 202k images using 215 possible style traits. Automatic metrics and human evaluations of engagingness show the efficacy of our approach; in particular, we obtain state-of-the-art performance on the existing IGC task, and our best performing model is almost on par with humans on the Image-Chat test set (preferred 47.7% of the time).

Audio-driven talking-head synthesis is a popular research topic for virtual human-related applications. However, the inflexibility and inefficiency of existing methods, which necessitate expensive end-to-end training to transfer emotions from guidance videos to talking-head predictions, are significant limitations. In this work, we propose the Emotional Adaptation for Audio-driven Talking-head (EAT) method, which transforms emotion-agnostic talking-head models into emotion-controllable ones in a cost-effective and efficient manner through parameter-efficient adaptations. Our approach utilizes a pretrained emotion-agnostic talking-head transformer and introduces three lightweight adaptations (the Deep Emotional Prompts, Emotional Deformation Network, and Emotional Adaptation Module) from different perspectives to enable precise and realistic emotion controls. Our experiments demonstrate that our approach achieves state-of-the-art performance on widely-used benchmarks, including LRW and MEAD. Additionally, our parameter-efficient adaptations exhibit remarkable generalization ability, even in scenarios where emotional training videos are scarce or nonexistent. Project website: https://yuangan.github.io/eat/

Emotion analysis in texts suffers from two major limitations: annotated gold-standard corpora are mostly small and homogeneous, and emotion identification is often simplified as a sentence-level classification problem. To address these issues, we introduce a new annotation scheme for exploring emotions and their causes, along with a new French dataset composed of autobiographical accounts of an emotional scene. The texts were collected by applying the Cognitive Analysis of Emotions developed by A. Finkel to help people improve on their emotion management. The method requires the manual analysis of an emotional event by a coach trained in Cognitive Analysis. We present a rule-based approach to automatically annotate emotions and their semantic roles (e.g. emotion causes) to facilitate the identification of relevant aspects by the coach. We investigate future directions for emotion analysis using graph structures.

We present EmoBERTa: Speaker-Aware Emotion Recognition in Conversation with RoBERTa, a simple yet expressive scheme of solving the ERC (emotion recognition in conversation) task. By simply prepending speaker names to utterances and inserting separation tokens between the utterances in a dialogue, EmoBERTa can learn intra- and inter- speaker states and context to predict the emotion of a current speaker, in an end-to-end manner. Our experiments show that we reach a new state of the art on the two popular ERC datasets using a basic and straight-forward approach. We've open sourced our code and models at https://github.com/tae898/erc.

This paper explores the advancements in making large language models (LLMs) more human-like. We focus on techniques that enhance natural language understanding, conversational coherence, and emotional intelligence in AI systems. The study evaluates various approaches, including fine-tuning with diverse datasets, incorporating psychological principles, and designing models that better mimic human reasoning patterns. Our findings demonstrate that these enhancements not only improve user interactions but also open new possibilities for AI applications across different domains. Future work will address the ethical implications and potential biases introduced by these human-like attributes.

The demand for social robots in fields like healthcare, education, and entertainment increases due to their emotional adaptation features. These robots leverage multimodal communication, incorporating speech, facial expressions, and gestures to enhance user engagement and emotional support. The understanding of design paradigms of social robots is obstructed by the complexity of the system and the necessity to tune it to a specific task. This article provides a structured review of social robot design paradigms, categorizing them into cognitive architectures, role design models, linguistic models, communication flow, activity system models, and integrated design models. By breaking down the articles on social robot design and application based on these paradigms, we highlight the strengths and areas for improvement in current approaches. We further propose our original integrated design model that combines the most important aspects of the design of social robots. Our approach shows the importance of integrating operational, communicational, and emotional dimensions to create more adaptive and empathetic interactions between robots and humans.

Understanding emotion expressed in language has a wide range of applications, from building empathetic chatbots to detecting harmful online behavior. Advancement in this area can be improved using large-scale datasets with a fine-grained typology, adaptable to multiple downstream tasks. We introduce GoEmotions, the largest manually annotated dataset of 58k English Reddit comments, labeled for 27 emotion categories or Neutral. We demonstrate the high quality of the annotations via Principal Preserved Component Analysis. We conduct transfer learning experiments with existing emotion benchmarks to show that our dataset generalizes well to other domains and different emotion taxonomies. Our BERT-based model achieves an average F1-score of .46 across our proposed taxonomy, leaving much room for improvement.

As the use of interactive machines grow, the task of Emotion Recognition in Conversation (ERC) became more important. If the machine-generated sentences reflect emotion, more human-like sympathetic conversations are possible. Since emotion recognition in conversation is inaccurate if the previous utterances are not taken into account, many studies reflect the dialogue context to improve the performances. Many recent approaches show performance improvement by combining knowledge into modules learned from external structured data. However, structured data is difficult to access in non-English languages, making it difficult to extend to other languages. Therefore, we extract the pre-trained memory using the pre-trained language model as an extractor of external knowledge. We introduce CoMPM, which combines the speaker's pre-trained memory with the context model, and find that the pre-trained memory significantly improves the performance of the context model. CoMPM achieves the first or second performance on all data and is state-of-the-art among systems that do not leverage structured data. In addition, our method shows that it can be extended to other languages because structured knowledge is not required, unlike previous methods. Our code is available on github (https://github.com/rungjoo/CoMPM).

Existing information on AI-based facial emotion recognition (FER) is not easily comprehensible by those outside the field of computer science, requiring cross-disciplinary effort to determine a categorisation framework that promotes the understanding of this technology, and its impact on users. Most proponents classify FER in terms of methodology, implementation and analysis; relatively few by its application in education; and none by its users. This paper is concerned primarily with (potential) teacher-users of FER tools for education. It proposes a three-part classification of these teachers, by orientation, condition and preference, based on a classical taxonomy of affective educational objectives, and related theories. It also compiles and organises the types of FER solutions found in or inferred from the literature into "technology" and "applications" categories, as a prerequisite for structuring the proposed "teacher-user" category. This work has implications for proponents', critics', and users' understanding of the relationship between teachers and FER.

Large Language Models (LLMs) have recently showcased their remarkable capacities, not only in natural language processing tasks but also across diverse domains such as clinical medicine, legal consultation, and education. LLMs become more than mere applications, evolving into assistants capable of addressing diverse user requests. This narrows the distinction between human beings and artificial intelligence agents, raising intriguing questions regarding the potential manifestation of personalities, temperaments, and emotions within LLMs. In this paper, we propose a framework, PsychoBench, for evaluating diverse psychological aspects of LLMs. Comprising thirteen scales commonly used in clinical psychology, PsychoBench further classifies these scales into four distinct categories: personality traits, interpersonal relationships, motivational tests, and emotional abilities. Our study examines five popular models, namely text-davinci-003, ChatGPT, GPT-4, LLaMA-2-7b, and LLaMA-2-13b. Additionally, we employ a jailbreak approach to bypass the safety alignment protocols and test the intrinsic natures of LLMs. We have made PsychoBench openly accessible via https://github.com/CUHK-ARISE/PsychoBench.

People worldwide use language in subtle and complex ways to express emotions. While emotion recognition -- an umbrella term for several NLP tasks -- significantly impacts different applications in NLP and other fields, most work in the area is focused on high-resource languages. Therefore, this has led to major disparities in research and proposed solutions, especially for low-resource languages that suffer from the lack of high-quality datasets. In this paper, we present BRIGHTER-- a collection of multilabeled emotion-annotated datasets in 28 different languages. BRIGHTER covers predominantly low-resource languages from Africa, Asia, Eastern Europe, and Latin America, with instances from various domains annotated by fluent speakers. We describe the data collection and annotation processes and the challenges of building these datasets. Then, we report different experimental results for monolingual and crosslingual multi-label emotion identification, as well as intensity-level emotion recognition. We investigate results with and without using LLMs and analyse the large variability in performance across languages and text domains. We show that BRIGHTER datasets are a step towards bridging the gap in text-based emotion recognition and discuss their impact and utility.

Stickers, while widely recognized for enhancing empathetic communication in online interactions, remain underexplored in current empathetic dialogue research, notably due to the challenge of a lack of comprehensive datasets. In this paper, we introduce the Agent for STICKERCONV (Agent4SC), which uses collaborative agent interactions to realistically simulate human behavior with sticker usage, thereby enhancing multimodal empathetic communication. Building on this foundation, we develop a multimodal empathetic dialogue dataset, STICKERCONV, comprising 12.9K dialogue sessions, 5.8K unique stickers, and 2K diverse conversational scenarios. This dataset serves as a benchmark for multimodal empathetic generation. To advance further, we propose PErceive and Generate Stickers (PEGS), a multimodal empathetic response generation framework, complemented by a comprehensive set of empathy evaluation metrics based on LLM. Our experiments demonstrate PEGS's effectiveness in generating contextually relevant and emotionally resonant multimodal empathetic responses, contributing to the advancement of more nuanced and engaging empathetic dialogue systems.

Large Language Models (LLMs) show promising learning and reasoning abilities. Compared to other NLP tasks, multilingual and multi-label emotion evaluation tasks are under-explored in LLMs. In this paper, we present EthioEmo, a multi-label emotion classification dataset for four Ethiopian languages, namely, Amharic (amh), Afan Oromo (orm), Somali (som), and Tigrinya (tir). We perform extensive experiments with an additional English multi-label emotion dataset from SemEval 2018 Task 1. Our evaluation includes encoder-only, encoder-decoder, and decoder-only language models. We compare zero and few-shot approaches of LLMs to fine-tuning smaller language models. The results show that accurate multi-label emotion classification is still insufficient even for high-resource languages such as English, and there is a large gap between the performance of high-resource and low-resource languages. The results also show varying performance levels depending on the language and model type. EthioEmo is available publicly to further improve the understanding of emotions in language models and how people convey emotions through various languages.

In the current environment, psychological issues are prevalent and widespread, with social media serving as a key outlet for individuals to share their feelings. This results in the generation of vast quantities of data daily, where negative emotions have the potential to precipitate crisis situations. There is a recognized need for models capable of efficient analysis. While pre-trained language models have demonstrated their effectiveness broadly, there's a noticeable gap in pre-trained models tailored for specialized domains like psychology. To address this, we have collected a huge dataset from Chinese social media platforms and enriched it with publicly available datasets to create a comprehensive database encompassing 3.36 million text entries. To enhance the model's applicability to psychological text analysis, we integrated psychological lexicons into the pre-training masking mechanism. Building on an existing Chinese language model, we performed adaptive training to develop a model specialized for the psychological domain. We assessed our model's effectiveness across four public benchmarks, where it not only surpassed the performance of standard pre-trained models but also showed a inclination for making psychologically relevant predictions. Due to concerns regarding data privacy, the dataset will not be made publicly available. However, we have made the pre-trained models and codes publicly accessible to the community via: https://github.com/zwzzzQAQ/Chinese-MentalBERT.

The continuous and increasing use of social media has enabled the expression of human thoughts, opinions, and everyday actions publicly at an unprecedented scale. We present the Vent dataset, the largest annotated dataset of text, emotions, and social connections to date. It comprises more than 33 millions of posts by nearly a million of users together with their social connections. Each post has an associated emotion. There are 705 different emotions, organized in 63 "emotion categories", forming a two-level taxonomy of affects. Our initial statistical analysis describes the global patterns of activity in the Vent platform, revealing large heterogenities and certain remarkable regularities regarding the use of the different emotions. We focus on the aggregated use of emotions, the temporal activity, and the social network of users, and outline possible methods to infer emotion networks based on the user activity. We also analyze the text and describe the affective landscape of Vent, finding agreements with existing (small scale) annotated corpus in terms of emotion categories and positive/negative valences. Finally, we discuss possible research questions that can be addressed from this unique dataset.

Emotions are an inherent part of human interactions, and consequently, it is imperative to develop AI systems that understand and recognize human emotions. During a conversation involving various people, a person's emotions are influenced by the other speaker's utterances and their own emotional state over the utterances. In this paper, we propose COntextualized Graph Neural Network based Multimodal Emotion recognitioN (COGMEN) system that leverages local information (i.e., inter/intra dependency between speakers) and global information (context). The proposed model uses Graph Neural Network (GNN) based architecture to model the complex dependencies (local and global information) in a conversation. Our model gives state-of-the-art (SOTA) results on IEMOCAP and MOSEI datasets, and detailed ablation experiments show the importance of modeling information at both levels.

Interactive Natural Language Processing (iNLP) has emerged as a novel paradigm within the field of NLP, aimed at addressing limitations in existing frameworks while aligning with the ultimate goals of artificial intelligence. This paradigm considers language models as agents capable of observing, acting, and receiving feedback iteratively from external entities. Specifically, language models in this context can: (1) interact with humans for better understanding and addressing user needs, personalizing responses, aligning with human values, and improving the overall user experience; (2) interact with knowledge bases for enriching language representations with factual knowledge, enhancing the contextual relevance of responses, and dynamically leveraging external information to generate more accurate and informed responses; (3) interact with models and tools for effectively decomposing and addressing complex tasks, leveraging specialized expertise for specific subtasks, and fostering the simulation of social behaviors; and (4) interact with environments for learning grounded representations of language, and effectively tackling embodied tasks such as reasoning, planning, and decision-making in response to environmental observations. This paper offers a comprehensive survey of iNLP, starting by proposing a unified definition and framework of the concept. We then provide a systematic classification of iNLP, dissecting its various components, including interactive objects, interaction interfaces, and interaction methods. We proceed to delve into the evaluation methodologies used in the field, explore its diverse applications, scrutinize its ethical and safety issues, and discuss prospective research directions. This survey serves as an entry point for researchers who are interested in this rapidly evolving area and offers a broad view of the current landscape and future trajectory of iNLP.

Large Language Models (LLMs) have become integral to a wide spectrum of applications, ranging from traditional computing tasks to advanced artificial intelligence (AI) applications. This widespread adoption has spurred extensive research into LLMs across various disciplines, including the social sciences. Notably, studies have revealed that LLMs possess emotional intelligence, which can be further developed through positive emotional stimuli. This discovery raises an intriguing question: can negative emotions similarly influence LLMs, potentially enhancing their performance? In response to this question, we introduce NegativePrompt, a novel approach underpinned by psychological principles, involving ten specifically designed negative emotional stimuli. We embark on rigorous experimental evaluations of five LLMs including Flan-T5-Large, Vicuna, Llama 2, ChatGPT, and GPT-4, across a set of 45 tasks. The results are revealing: NegativePrompt markedly enhances the performance of LLMs, evidenced by relative improvements of 12.89% in Instruction Induction tasks and 46.25% in BIG-Bench tasks. Moreover, we conduct attention visualization experiments to decipher the underlying mechanisms of NegativePrompt's influence. Our research contributes significantly to the understanding of LLMs and emotion interaction, demonstrating the practical efficacy of NegativePrompt as an emotion-driven method and offering novel insights for the enhancement of LLMs in real-world applications. The code is available at https://github.com/wangxu0820/NegativePrompt.

While recent advances in Text-to-Speech (TTS) technology produce natural and expressive speech, they lack the option for users to select emotion and control intensity. We propose EmoKnob, a framework that allows fine-grained emotion control in speech synthesis with few-shot demonstrative samples of arbitrary emotion. Our framework leverages the expressive speaker representation space made possible by recent advances in foundation voice cloning models. Based on the few-shot capability of our emotion control framework, we propose two methods to apply emotion control on emotions described by open-ended text, enabling an intuitive interface for controlling a diverse array of nuanced emotions. To facilitate a more systematic emotional speech synthesis field, we introduce a set of evaluation metrics designed to rigorously assess the faithfulness and recognizability of emotion control frameworks. Through objective and subjective evaluations, we show that our emotion control framework effectively embeds emotions into speech and surpasses emotion expressiveness of commercial TTS services.

Emotion recognition in conversations is a challenging task that has recently gained popularity due to its potential applications. Until now, however, a large-scale multimodal multi-party emotional conversational database containing more than two speakers per dialogue was missing. Thus, we propose the Multimodal EmotionLines Dataset (MELD), an extension and enhancement of EmotionLines. MELD contains about 13,000 utterances from 1,433 dialogues from the TV-series Friends. Each utterance is annotated with emotion and sentiment labels, and encompasses audio, visual and textual modalities. We propose several strong multimodal baselines and show the importance of contextual and multimodal information for emotion recognition in conversations. The full dataset is available for use at http:// affective-meld.github.io.

We propose leveraging cognitive science research on emotions and communication to improve language models for emotion analysis. First, we present the main emotion theories in psychology and cognitive science. Then, we introduce the main methods of emotion annotation in natural language processing and their connections to psychological theories. We also present the two main types of analyses of emotional communication in cognitive pragmatics. Finally, based on the cognitive science research presented, we propose directions for improving language models for emotion analysis. We suggest that these research efforts pave the way for constructing new annotation schemes, methods, and a possible benchmark for emotional understanding, considering different facets of human emotion and communication.

As a critical step to achieve human-like chatbots, empathetic response generation has attained increasing interests. Previous attempts are incomplete and not sufficient enough to elicit empathy because they only focus on the initial aspect of empathy to automatically mimic the feelings and thoughts of the user via other-awareness. However, they ignore to maintain and take the own views of the system into account, which is a crucial process to achieve the empathy called self-other awareness. To this end, we propose to generate Empathetic response with explicit Self-Other Awareness (EmpSOA). Specifically, three stages, self-other differentiation, self-other modulation and self-other generation, are devised to clearly maintain, regulate and inject the self-other aware information into the process of empathetic response generation. Both automatic and human evaluations on the benchmark dataset demonstrate the superiority of EmpSOA to generate more empathetic responses.

Foundation models have shown great promise in speech emotion recognition (SER) by leveraging their pre-trained representations to capture emotion patterns in speech signals. To further enhance SER performance across various languages and domains, we propose a novel twofold approach. First, we gather EmoSet++, a comprehensive multi-lingual, multi-cultural speech emotion corpus with 37 datasets, 150,907 samples, and a total duration of 119.5 hours. Second, we introduce ExHuBERT, an enhanced version of HuBERT achieved by backbone extension and fine-tuning on EmoSet++. We duplicate each encoder layer and its weights, then freeze the first duplicate, integrating an extra zero-initialized linear layer and skip connections to preserve functionality and ensure its adaptability for subsequent fine-tuning. Our evaluation on unseen datasets shows the efficacy of ExHuBERT, setting a new benchmark for various SER tasks. Model and details on EmoSet++: https://huggingface.co/amiriparian/ExHuBERT.

Emotions have played an important part in many sectors, including psychology, medicine, mental health, computer science, and so on, and categorizing them has proven extremely useful in separating one emotion from another. Emotions can be classified using the following two methods: (1) The supervised method's efficiency is strongly dependent on the size and domain of the data collected. A categorization established using relevant data from one domain may not work well in another. (2) An unsupervised method that uses either domain expertise or a knowledge base of emotion types already exists. Though this second approach provides a suitable and generic categorization of emotions and is cost-effective, the literature doesn't possess a publicly available knowledge base that can be directly applied to any emotion categorization-related task. This pushes us to create a knowledge base that can be used for emotion classification across domains, and ontology is often used for this purpose. In this study, we provide TONE, an emotion-based ontology that effectively creates an emotional hierarchy based on Dr. Gerrod Parrot's group of emotions. In addition to ontology development, we introduce a semi-automated vocabulary construction process to generate a detailed collection of terms for emotions at each tier of the hierarchy. We also demonstrate automated methods for establishing three sorts of dependencies in order to develop linkages between different emotions. Our human and automatic evaluation results show the ontology's quality. Furthermore, we describe three distinct use cases that demonstrate the applicability of our ontology.

Emotion prediction is the field of study to understand human emotions. Existing methods focus on modalities like text, audio, facial expressions, etc., which could be private to the user. Emotion can be derived from the subject's psychological data as well. Various approaches that employ combinations of physiological sensors for emotion recognition have been proposed. Yet, not all sensors are simple to use and handy for individuals in their daily lives. Thus, we propose a system to predict user emotion using smartwatch sensors. We design a framework to collect ground truth in real-time utilizing a mix of English and regional language-based videos to invoke emotions in participants and collect the data. Further, we modeled the problem as binary classification due to the limited dataset size and experimented with multiple machine-learning models. We also did an ablation study to understand the impact of features including Heart Rate, Accelerometer, and Gyroscope sensor data on mood. From the experimental results, Multi-Layer Perceptron has shown a maximum accuracy of 93.75 percent for pleasant-unpleasant (high/low valence classification) moods.

We introduce a new dataset for multi-class emotion analysis from long-form narratives in English. The Dataset for Emotions of Narrative Sequences (DENS) was collected from both classic literature available on Project Gutenberg and modern online narratives available on Wattpad, annotated using Amazon Mechanical Turk. A number of statistics and baseline benchmarks are provided for the dataset. Of the tested techniques, we find that the fine-tuning of a pre-trained BERT model achieves the best results, with an average micro-F1 score of 60.4%. Our results show that the dataset provides a novel opportunity in emotion analysis that requires moving beyond existing sentence-level techniques.

We present an open-source benchmark and evaluation framework for assessing emotional boundary handling in Large Language Models (LLMs). Using a dataset of 1156 prompts across six languages, we evaluated three leading LLMs (GPT-4o, Claude-3.5 Sonnet, and Mistral-large) on their ability to maintain appropriate emotional boundaries through pattern-matched response analysis. Our framework quantifies responses across seven key patterns: direct refusal, apology, explanation, deflection, acknowledgment, boundary setting, and emotional awareness. Results demonstrate significant variation in boundary-handling approaches, with Claude-3.5 achieving the highest overall score (8.69/10) and producing longer, more nuanced responses (86.51 words on average). We identified a substantial performance gap between English (average score 25.62) and non-English interactions (< 0.22), with English responses showing markedly higher refusal rates (43.20% vs. < 1% for non-English). Pattern analysis revealed model-specific strategies, such as Mistral's preference for deflection (4.2%) and consistently low empathy scores across all models (< 0.06). Limitations include potential oversimplification through pattern matching, lack of contextual understanding in response analysis, and binary classification of complex emotional responses. Future work should explore more nuanced scoring methods, expand language coverage, and investigate cultural variations in emotional boundary expectations. Our benchmark and methodology provide a foundation for systematic evaluation of LLM emotional intelligence and boundary-setting capabilities.

In our modern, fast-paced, and interconnected world, the importance of mental well-being has grown into a matter of great urgency. However, traditional methods such as Emotional Support Conversations (ESC) face challenges in effectively addressing a diverse range of individual personalities. In response, we introduce the Social Support Conversation (S2Conv) framework. It comprises a series of support agents and the interpersonal matching mechanism, linking individuals with persona-compatible virtual supporters. Utilizing persona decomposition based on the MBTI (Myers-Briggs Type Indicator), we have created the MBTI-1024 Bank, a group that of virtual characters with distinct profiles. Through improved role-playing prompts with behavior preset and dynamic memory, we facilitate the development of the MBTI-S2Conv dataset, which contains conversations between the characters in the MBTI-1024 Bank. Building upon these foundations, we present CharacterChat, a comprehensive S2Conv system, which includes a conversational model driven by personas and memories, along with an interpersonal matching plugin model that dispatches the optimal supporters from the MBTI-1024 Bank for individuals with specific personas. Empirical results indicate the remarkable efficacy of CharacterChat in providing personalized social support and highlight the substantial advantages derived from interpersonal matching. The source code is available in https://github.com/morecry/CharacterChat.

In this paper we present our approach to tackle the Implicit Emotion Shared Task (IEST) organized as part of WASSA 2018 at EMNLP 2018. Given a tweet, from which a certain word has been removed, we are asked to predict the emotion of the missing word. In this work, we experiment with neural Transfer Learning (TL) methods. Our models are based on LSTM networks, augmented with a self-attention mechanism. We use the weights of various pretrained models, for initializing specific layers of our networks. We leverage a big collection of unlabeled Twitter messages, for pretraining word2vec word embeddings and a set of diverse language models. Moreover, we utilize a sentiment analysis dataset for pretraining a model, which encodes emotion related information. The submitted model consists of an ensemble of the aforementioned TL models. Our team ranked 3rd out of 30 participants, achieving an F1 score of 0.703.

The integration of vision-language models into robotic systems constitutes a significant advancement in enabling machines to interact with their surroundings in a more intuitive manner. While VLMs offer rich multimodal reasoning, existing approaches lack user-specific adaptability, often relying on generic interaction paradigms that fail to account for individual behavioral, contextual, or socio-emotional nuances. When customization is attempted, ethical concerns arise from unmitigated biases in user data, risking exclusion or unfair treatment. To address these dual challenges, we propose User-VLM 360{\deg}, a holistic framework integrating multimodal user modeling with bias-aware optimization. Our approach features: (1) user-aware tuning that adapts interactions in real time using visual-linguistic signals; (2) bias mitigation via preference optimization; and (3) curated 360{\deg} socio-emotive interaction datasets annotated with demographic, emotion, and relational metadata. Evaluations across eight benchmarks demonstrate state-of-the-art results: +35.3% F1 in personalized VQA, +47.5% F1 in facial features understanding, 15% bias reduction, and 30X speedup over baselines. Ablation studies confirm component efficacy, and deployment on the Pepper robot validates real-time adaptability across diverse users. We open-source parameter-efficient 3B/10B models and an ethical verification framework for responsible adaptation.

We introduce Affective Visual Dialog, an emotion explanation and reasoning task as a testbed for research on understanding the formation of emotions in visually grounded conversations. The task involves three skills: (1) Dialog-based Question Answering (2) Dialog-based Emotion Prediction and (3) Affective emotion explanation generation based on the dialog. Our key contribution is the collection of a large-scale dataset, dubbed AffectVisDial, consisting of 50K 10-turn visually grounded dialogs as well as concluding emotion attributions and dialog-informed textual emotion explanations, resulting in a total of 27,180 working hours. We explain our design decisions in collecting the dataset and introduce the questioner and answerer tasks that are associated with the participants in the conversation. We train and demonstrate solid Affective Visual Dialog baselines adapted from state-of-the-art models. Remarkably, the responses generated by our models show promising emotional reasoning abilities in response to visually grounded conversations. Our project page is available at https://affective-visual-dialog.github.io.

Emotion Recognition in Conversation (ERC) has attracted growing attention in recent years as a result of the advancement and implementation of human-computer interface technologies. However, previous approaches to modeling global and local context dependencies lost the diversity of dependency information and do not take the context dependency into account at the classification level. In this paper, we propose a novel approach to dependency modeling driven by Emotional Inertia and Contagion (EmotionIC) for conversational emotion recognition at the feature extraction and classification levels. At the feature extraction level, our designed Identity Masked Multi-head Attention (IM-MHA) captures the identity-based long-distant context in the dialogue to contain the diverse influence of different participants and construct the global emotional atmosphere, while the devised Dialogue-based Gate Recurrent Unit (DialogGRU) that aggregates the emotional tendencies of dyadic dialogue is applied to refine the contextual features with inter- and intra-speaker dependencies. At the classification level, by introducing skip connections in Conditional Random Field (CRF), we elaborate the Skip-chain CRF (SkipCRF) to capture the high-order dependencies within and between speakers, and to emulate the emotional flow of distant participants. Experimental results show that our method can significantly outperform the state-of-the-art models on four benchmark datasets. The ablation studies confirm that our modules can effectively model emotional inertia and contagion.

Multimodal sentiment analysis (MSA) and emotion recognition in conversation (ERC) are key research topics for computers to understand human behaviors. From a psychological perspective, emotions are the expression of affect or feelings during a short period, while sentiments are formed and held for a longer period. However, most existing works study sentiment and emotion separately and do not fully exploit the complementary knowledge behind the two. In this paper, we propose a multimodal sentiment knowledge-sharing framework (UniMSE) that unifies MSA and ERC tasks from features, labels, and models. We perform modality fusion at the syntactic and semantic levels and introduce contrastive learning between modalities and samples to better capture the difference and consistency between sentiments and emotions. Experiments on four public benchmark datasets, MOSI, MOSEI, MELD, and IEMOCAP, demonstrate the effectiveness of the proposed method and achieve consistent improvements compared with state-of-the-art methods.

With the rapid advancements in multimodal generative technology, Affective Computing research has provoked discussion about the potential consequences of AI systems equipped with emotional intelligence. Affective Computing involves the design, evaluation, and implementation of Emotion AI and related technologies aimed at improving people's lives. Designing a computational model in affective computing requires vast amounts of multimodal data, including RGB images, video, audio, text, and physiological signals. Moreover, Affective Computing research is deeply engaged with ethical considerations at various stages-from training emotionally intelligent models on large-scale human data to deploying these models in specific applications. Fundamentally, the development of any AI system must prioritize its impact on humans, aiming to augment and enhance human abilities rather than replace them, while drawing inspiration from human intelligence in a safe and responsible manner. The MRAC 2024 Track 1 workshop seeks to extend these principles from controlled, small-scale lab environments to real-world, large-scale contexts, emphasizing responsible development. The workshop also aims to highlight the potential implications of generative technology, along with the ethical consequences of its use, to researchers and industry professionals. To the best of our knowledge, this is the first workshop series to comprehensively address the full spectrum of multimodal, generative affective computing from a responsible AI perspective, and this is the second iteration of this workshop. Webpage: https://react-ws.github.io/2024/

Speech emotion recognition (SER) plays a vital role in improving the interactions between humans and machines by inferring human emotion and affective states from speech signals. Whereas recent works primarily focus on mining spatiotemporal information from hand-crafted features, we explore how to model the temporal patterns of speech emotions from dynamic temporal scales. Towards that goal, we introduce a novel temporal emotional modeling approach for SER, termed Temporal-aware bI-direction Multi-scale Network (TIM-Net), which learns multi-scale contextual affective representations from various time scales. Specifically, TIM-Net first employs temporal-aware blocks to learn temporal affective representation, then integrates complementary information from the past and the future to enrich contextual representations, and finally, fuses multiple time scale features for better adaptation to the emotional variation. Extensive experimental results on six benchmark SER datasets demonstrate the superior performance of TIM-Net, gaining 2.34% and 2.61% improvements of the average UAR and WAR over the second-best on each corpus. The source code is available at https://github.com/Jiaxin-Ye/TIM-Net_SER.

Emotions (e.g., Joy, Anger) are prevalent in daily software engineering (SE) activities, and are known to be significant indicators of work productivity (e.g., bug fixing efficiency). Recent studies have shown that directly applying general purpose emotion classification tools to SE corpora is not effective. Even within the SE domain, tool performance degrades significantly when trained on one communication channel and evaluated on another (e.g, StackOverflow vs. GitHub comments). Retraining a tool with channel-specific data takes significant effort since manually annotating large datasets of ground truth data is expensive. In this paper, we address this data scarcity problem by automatically creating new training data using a data augmentation technique. Based on an analysis of the types of errors made by popular SE-specific emotion recognition tools, we specifically target our data augmentation strategy in order to improve the performance of emotion recognition. Our results show an average improvement of 9.3% in micro F1-Score for three existing emotion classification tools (ESEM-E, EMTk, SEntiMoji) when trained with our best augmentation strategy.

Emotion Recognition in Conversation (ERC) involves detecting the underlying emotion behind each utterance within a conversation. Effectively generating representations for utterances remains a significant challenge in this task. Recent works propose various models to address this issue, but they still struggle with differentiating similar emotions such as excitement and happiness. To alleviate this problem, We propose an Emotion-Anchored Contrastive Learning (EACL) framework that can generate more distinguishable utterance representations for similar emotions. To achieve this, we utilize label encodings as anchors to guide the learning of utterance representations and design an auxiliary loss to ensure the effective separation of anchors for similar emotions. Moreover, an additional adaptation process is proposed to adapt anchors to serve as effective classifiers to improve classification performance. Across extensive experiments, our proposed EACL achieves state-of-the-art emotion recognition performance and exhibits superior performance on similar emotions. Our code is available at https://github.com/Yu-Fangxu/EACL.

The latest large language models (LLMs) such as ChatGPT, exhibit strong capabilities in automated mental health analysis. However, existing relevant studies bear several limitations, including inadequate evaluations, lack of prompting strategies, and ignorance of exploring LLMs for explainability. To bridge these gaps, we comprehensively evaluate the mental health analysis and emotional reasoning ability of LLMs on 11 datasets across 5 tasks. We explore the effects of different prompting strategies with unsupervised and distantly supervised emotional information. Based on these prompts, we explore LLMs for interpretable mental health analysis by instructing them to generate explanations for each of their decisions. We convey strict human evaluations to assess the quality of the generated explanations, leading to a novel dataset with 163 human-assessed explanations. We benchmark existing automatic evaluation metrics on this dataset to guide future related works. According to the results, ChatGPT shows strong in-context learning ability but still has a significant gap with advanced task-specific methods. Careful prompt engineering with emotional cues and expert-written few-shot examples can also effectively improve performance on mental health analysis. In addition, ChatGPT generates explanations that approach human performance, showing its great potential in explainable mental health analysis.

This paper describes the development of Microsoft XiaoIce, the most popular social chatbot in the world. XiaoIce is uniquely designed as an AI companion with an emotional connection to satisfy the human need for communication, affection, and social belonging. We take into account both intelligent quotient (IQ) and emotional quotient (EQ) in system design, cast human-machine social chat as decision-making over Markov Decision Processes (MDPs), and optimize XiaoIce for long-term user engagement, measured in expected Conversation-turns Per Session (CPS). We detail the system architecture and key components including dialogue manager, core chat, skills, and an empathetic computing module. We show how XiaoIce dynamically recognizes human feelings and states, understands user intent, and responds to user needs throughout long conversations. Since her launch in 2014, XiaoIce has communicated with over 660 million active users and succeeded in establishing long-term relationships with many of them. Analysis of large scale online logs shows that XiaoIce has achieved an average CPS of 23, which is significantly higher than that of other chatbots and even human conversations.

This paper investigates whether large language models (LLMs) are state-of-the-art quality estimators for machine translation of user-generated content (UGC) that contains emotional expressions, without the use of reference translations. To achieve this, we employ an existing emotion-related dataset with human-annotated errors and calculate quality evaluation scores based on the Multi-dimensional Quality Metrics. We compare the accuracy of several LLMs with that of our fine-tuned baseline models, under in-context learning and parameter-efficient fine-tuning (PEFT) scenarios. We find that PEFT of LLMs leads to better performance in score prediction with human interpretable explanations than fine-tuned models. However, a manual analysis of LLM outputs reveals that they still have problems such as refusal to reply to a prompt and unstable output while evaluating machine translation of UGC.

Speech emotion recognition (SER) has received a great deal of attention in recent years in the context of spontaneous conversations. While there have been notable results on datasets like the well known corpus of naturalistic dyadic conversations, IEMOCAP, for both the case of categorical and dimensional emotions, there are few papers which try to predict both paradigms at the same time. Therefore, in this work, we aim to highlight the performance contribution of multi-task learning by proposing a multi-task, multi-modal system that predicts categorical and dimensional emotions. The results emphasise the importance of cross-regularisation between the two types of emotions. Our approach consists of a multi-task, multi-modal architecture that uses parallel feature refinement through self-attention for the feature of each modality. In order to fuse the features, our model introduces a set of learnable bridge tokens that merge the acoustic and linguistic features with the help of cross-attention. Our experiments for categorical emotions on 10-fold validation yield results comparable to the current state-of-the-art. In our configuration, our multi-task approach provides better results compared to learning each paradigm separately. On top of that, our best performing model achieves a high result for valence compared to the previous multi-task experiments.

This article presents our results for the sixth Affective Behavior Analysis in-the-wild (ABAW) competition. To improve the trustworthiness of facial analysis, we study the possibility of using pre-trained deep models that extract reliable emotional features without the need to fine-tune the neural networks for a downstream task. In particular, we introduce several lightweight models based on MobileViT, MobileFaceNet, EfficientNet, and DDAMFN architectures trained in multi-task scenarios to recognize facial expressions, valence, and arousal on static photos. These neural networks extract frame-level features fed into a simple classifier, e.g., linear feed-forward neural network, to predict emotion intensity, compound expressions, action units, facial expressions, and valence/arousal. Experimental results for five tasks from the sixth ABAW challenge demonstrate that our approach lets us significantly improve quality metrics on validation sets compared to existing non-ensemble techniques.

Although current Text-To-Speech (TTS) models are able to generate high-quality speech samples, there are still challenges in developing emotion intensity controllable TTS. Most existing TTS models achieve emotion intensity control by extracting intensity information from reference speeches. Unfortunately, limited by the lack of modeling for intra-class emotion intensity and the model's information decoupling capability, the generated speech cannot achieve fine-grained emotion intensity control and suffers from information leakage issues. In this paper, we propose an emotion transfer TTS model, which defines a remapping-based sorting method to model intra-class relative intensity information, combined with Mutual Information (MI) to decouple speaker and emotion information, and synthesizes expressive speeches with perceptible intensity differences. Experiments show that our model achieves fine-grained emotion control while preserving speaker information.

A general disentanglement-based speaker anonymization system typically separates speech into content, speaker, and prosody features using individual encoders. This paper explores how to adapt such a system when a new speech attribute, for example, emotion, needs to be preserved to a greater extent. While existing systems are good at anonymizing speaker embeddings, they are not designed to preserve emotion. Two strategies for this are examined. First, we show that integrating emotion embeddings from a pre-trained emotion encoder can help preserve emotional cues, even though this approach slightly compromises privacy protection. Alternatively, we propose an emotion compensation strategy as a post-processing step applied to anonymized speaker embeddings. This conceals the original speaker's identity and reintroduces the emotional traits lost during speaker embedding anonymization. Specifically, we model the emotion attribute using support vector machines to learn separate boundaries for each emotion. During inference, the original speaker embedding is processed in two ways: one, by an emotion indicator to predict emotion and select the emotion-matched SVM accurately; and two, by a speaker anonymizer to conceal speaker characteristics. The anonymized speaker embedding is then modified along the corresponding SVM boundary towards an enhanced emotional direction to save the emotional cues. The proposed strategies are also expected to be useful for adapting a general disentanglement-based speaker anonymization system to preserve other target paralinguistic attributes, with potential for a range of downstream tasks.

Visual Emotion Analysis (VEA) aims at predicting people's emotional responses to visual stimuli. This is a promising, yet challenging, task in affective computing, which has drawn increasing attention in recent years. Most of the existing work in this area focuses on feature design, while little attention has been paid to dataset construction. In this work, we introduce EmoSet, the first large-scale visual emotion dataset annotated with rich attributes, which is superior to existing datasets in four aspects: scale, annotation richness, diversity, and data balance. EmoSet comprises 3.3 million images in total, with 118,102 of these images carefully labeled by human annotators, making it five times larger than the largest existing dataset. EmoSet includes images from social networks, as well as artistic images, and it is well balanced between different emotion categories. Motivated by psychological studies, in addition to emotion category, each image is also annotated with a set of describable emotion attributes: brightness, colorfulness, scene type, object class, facial expression, and human action, which can help understand visual emotions in a precise and interpretable way. The relevance of these emotion attributes is validated by analyzing the correlations between them and visual emotion, as well as by designing an attribute module to help visual emotion recognition. We believe EmoSet will bring some key insights and encourage further research in visual emotion analysis and understanding. Project page: https://vcc.tech/EmoSet.

The recent developments in Large Language Models (LLM), mark a significant moment in the research and development of social interactions with artificial agents. These agents are widely deployed in a variety of settings, with potential impact on users. However, the study of social interactions with agents powered by LLM is still emerging, limited by access to the technology and to data, the absence of standardised interfaces, and challenges to establishing controlled experimental setups using the currently available business-oriented platforms. To answer these gaps, we developed LEXI, LLMs Experimentation Interface, an open-source tool enabling the deployment of artificial agents powered by LLM in social interaction behavioural experiments. Using a graphical interface, LEXI allows researchers to build agents, and deploy them in experimental setups along with forms and questionnaires while collecting interaction logs and self-reported data. The outcomes of usability testing indicate LEXI's broad utility, high usability and minimum mental workload requirement, with distinctive benefits observed across disciplines. A proof-of-concept study exploring the tool's efficacy in evaluating social HAIs was conducted, resulting in high-quality data. A comparison of empathetic versus neutral agents indicated that people perceive empathetic agents as more social, and write longer and more positive messages towards them.

Emotion recognition has become an important field of research in Human Computer Interactions as we improve upon the techniques for modelling the various aspects of behaviour. With the advancement of technology our understanding of emotions are advancing, there is a growing need for automatic emotion recognition systems. One of the directions the research is heading is the use of Neural Networks which are adept at estimating complex functions that depend on a large number and diverse source of input data. In this paper we attempt to exploit this effectiveness of Neural networks to enable us to perform multimodal Emotion recognition on IEMOCAP dataset using data from Speech, Text, and Motion capture data from face expressions, rotation and hand movements. Prior research has concentrated on Emotion detection from Speech on the IEMOCAP dataset, but our approach is the first that uses the multiple modes of data offered by IEMOCAP for a more robust and accurate emotion detection.

Crowd-sourcing is commonly adopted for dialog data collection. However, it is highly costly and time-consuming, and the collected data is limited in scale and topic coverage. In this paper, aiming to generate emotional support conversations, we propose exploiting large-scale pre-trained language models for data augmentation, and provide key findings in our pilot exploration. Our adopted approach leverages the 6B-parameter GPT-J model and utilizes publicly available dialog posts to trigger conversations on various topics. Then we construct AugESC, a machine-augmented dataset for emotional support conversation. It is two orders of magnitude larger than the original ESConv dataset in scale, covers more diverse topics, and is shown to be of high quality by human evaluation. Lastly, we demonstrate with interactive evaluation that AugESC can further enhance dialog models tuned on ESConv to handle various conversation topics and to provide significantly more effective emotional support.

One of the most significant challenges in Music Emotion Recognition (MER) comes from the fact that emotion labels can be heterogeneous across datasets with regard to the emotion representation, including categorical (e.g., happy, sad) versus dimensional labels (e.g., valence-arousal). In this paper, we present a unified multitask learning framework that combines these two types of labels and is thus able to be trained on multiple datasets. This framework uses an effective input representation that combines musical features (i.e., key and chords) and MERT embeddings. Moreover, knowledge distillation is employed to transfer the knowledge of teacher models trained on individual datasets to a student model, enhancing its ability to generalize across multiple tasks. To validate our proposed framework, we conducted extensive experiments on a variety of datasets, including MTG-Jamendo, DEAM, PMEmo, and EmoMusic. According to our experimental results, the inclusion of musical features, multitask learning, and knowledge distillation significantly enhances performance. In particular, our model outperforms the state-of-the-art models, including the best-performing model from the MediaEval 2021 competition on the MTG-Jamendo dataset. Our work makes a significant contribution to MER by allowing the combination of categorical and dimensional emotion labels in one unified framework, thus enabling training across datasets.

Emotion Support Conversation (ESC) is a crucial application, which aims to reduce human stress, offer emotional guidance, and ultimately enhance human mental and physical well-being. With the advancement of Large Language Models (LLMs), many researchers have employed LLMs as the ESC models. However, the evaluation of these LLM-based ESCs remains uncertain. Inspired by the awesome development of role-playing agents, we propose an ESC Evaluation framework (ESC-Eval), which uses a role-playing agent to interact with ESC models, followed by a manual evaluation of the interactive dialogues. In detail, we first re-organize 2,801 role-playing cards from seven existing datasets to define the roles of the role-playing agent. Second, we train a specific role-playing model called ESC-Role which behaves more like a confused person than GPT-4. Third, through ESC-Role and organized role cards, we systematically conduct experiments using 14 LLMs as the ESC models, including general AI-assistant LLMs (ChatGPT) and ESC-oriented LLMs (ExTES-Llama). We conduct comprehensive human annotations on interactive multi-turn dialogues of different ESC models. The results show that ESC-oriented LLMs exhibit superior ESC abilities compared to general AI-assistant LLMs, but there is still a gap behind human performance. Moreover, to automate the scoring process for future ESC models, we developed ESC-RANK, which trained on the annotated data, achieving a scoring performance surpassing 35 points of GPT-4. Our data and code are available at https://github.com/haidequanbu/ESC-Eval.

Recent advancements in omnimodal learning have been achieved in understanding and generation across images, text, and speech, though mainly within proprietary models. Limited omnimodal datasets and the inherent challenges associated with real-time emotional speech generation have hindered open-source progress. To address these issues, we propose openomni, a two-stage training method combining omnimodal alignment and speech generation to develop a state-of-the-art omnimodal large language model. In the alignment phase, a pre-trained speech model is further trained on text-image tasks to generalize from vision to speech in a (near) zero-shot manner, outperforming models trained on tri-modal datasets. In the speech generation phase, a lightweight decoder facilitates real-time emotional speech through training on speech tasks and preference learning. Experiments demonstrate that openomni consistently improves across omnimodal, vision-language, and speech-language evaluations, enabling natural, emotion-rich dialogues and real-time emotional speech generation.

Dialogue systems have been used as conversation partners in English learning, but few have studied whether these systems improve learning outcomes. Student passion and perseverance, or grit, has been associated with language learning success. Recent work establishes that as students perceive their English teachers to be more supportive, their grit improves. Hypothesizing that the same pattern applies to English-teaching chatbots, we create EDEN, a robust open-domain chatbot for spoken conversation practice that provides empathetic feedback. To construct EDEN, we first train a specialized spoken utterance grammar correction model and a high-quality social chit-chat conversation model. We then conduct a preliminary user study with a variety of strategies for empathetic feedback. Our experiment suggests that using adaptive empathetic feedback leads to higher perceived affective support. Furthermore, elements of perceived affective support positively correlate with student grit.

The rapid evolution of large language models (LLMs) and their capacity to simulate human cognition and behavior has given rise to LLM-based frameworks and tools that are evaluated and applied based on their ability to perform tasks traditionally performed by humans, namely those involving cognition, decision-making, and social interaction. This survey provides a comprehensive examination of such human-centric LLM capabilities, focusing on their performance in both individual tasks (where an LLM acts as a stand-in for a single human) and collective tasks (where multiple LLMs coordinate to mimic group dynamics). We first evaluate LLM competencies across key areas including reasoning, perception, and social cognition, comparing their abilities to human-like skills. Then, we explore real-world applications of LLMs in human-centric domains such as behavioral science, political science, and sociology, assessing their effectiveness in replicating human behaviors and interactions. Finally, we identify challenges and future research directions, such as improving LLM adaptability, emotional intelligence, and cultural sensitivity, while addressing inherent biases and enhancing frameworks for human-AI collaboration. This survey aims to provide a foundational understanding of LLMs from a human-centric perspective, offering insights into their current capabilities and potential for future development.

The generation of emotional talking faces from a single portrait image remains a significant challenge. The simultaneous achievement of expressive emotional talking and accurate lip-sync is particularly difficult, as expressiveness is often compromised for the accuracy of lip-sync. As widely adopted by many prior works, the LSTM network often fails to capture the subtleties and variations of emotional expressions. To address these challenges, we introduce DREAM-Talk, a two-stage diffusion-based audio-driven framework, tailored for generating diverse expressions and accurate lip-sync concurrently. In the first stage, we propose EmoDiff, a novel diffusion module that generates diverse highly dynamic emotional expressions and head poses in accordance with the audio and the referenced emotion style. Given the strong correlation between lip motion and audio, we then refine the dynamics with enhanced lip-sync accuracy using audio features and emotion style. To this end, we deploy a video-to-video rendering module to transfer the expressions and lip motions from our proxy 3D avatar to an arbitrary portrait. Both quantitatively and qualitatively, DREAM-Talk outperforms state-of-the-art methods in terms of expressiveness, lip-sync accuracy and perceptual quality.

Large language models (LLMs) have shown remarkable performances across a wide range of tasks. However, the mechanisms by which these models encode tasks of varying complexities remain poorly understood. In this paper, we explore the hypothesis that LLMs process concepts of varying complexities in different layers, introducing the idea of "Concept Depth" to suggest that more complex concepts are typically acquired in deeper layers. Specifically, we categorize concepts based on their level of abstraction, defining them in the order of increasing complexity within factual, emotional, and inferential tasks. We conduct extensive probing experiments using layer-wise representations across various LLM families (Gemma, LLaMA, QWen) on various datasets spanning the three domains of tasks. Our findings reveal that models could efficiently conduct probing for simpler tasks in shallow layers, and more complex tasks typically necessitate deeper layers for accurate understanding. Additionally, we examine how external factors, such as adding noise to the input and quantizing the model weights, might affect layer-wise representations. Our findings suggest that these factors can impede the development of a conceptual understanding of LLMs until deeper layers are explored. We hope that our proposed concept and experimental insights will enhance the understanding of the mechanisms underlying LLMs. Our codes are available at https://github.com/Luckfort/CD.

Drawing from the resources of psychoanalysis and critical media studies, in this paper we develop an analysis of Large Language Models (LLMs) as automated subjects. We argue the intentional fictional projection of subjectivity onto LLMs can yield an alternate frame through which AI behaviour, including its productions of bias and harm, can be analysed. First, we introduce language models, discuss their significance and risks, and outline our case for interpreting model design and outputs with support from psychoanalytic concepts. We trace a brief history of language models, culminating with the releases, in 2022, of systems that realise state-of-the-art natural language processing performance. We engage with one such system, OpenAI's InstructGPT, as a case study, detailing the layers of its construction and conducting exploratory and semi-structured interviews with chatbots. These interviews probe the model's moral imperatives to be helpful, truthful and harmless by design. The model acts, we argue, as the condensation of often competing social desires, articulated through the internet and harvested into training data, which must then be regulated and repressed. This foundational structure can however be redirected via prompting, so that the model comes to identify with, and transfer, its commitments to the immediate human subject before it. In turn, these automated productions of language can lead to the human subject projecting agency upon the model, effecting occasionally further forms of countertransference. We conclude that critical media methods and psychoanalytic theory together offer a productive frame for grasping the powerful new capacities of AI-driven language systems.

Generative artificial intelligence (AI) systems based on large-scale pretrained foundation models (PFMs) such as vision-language models, large language models (LLMs), diffusion models and vision-language-action (VLA) models have demonstrated the ability to solve complex and truly non-trivial AI problems in a wide variety of domains and contexts. Multimodal large language models (MLLMs), in particular, learn from vast and diverse data sources, allowing rich and nuanced representations of the world and, thereby, providing extensive capabilities, including the ability to reason, engage in meaningful dialog; collaborate with humans and other agents to jointly solve complex problems; and understand social and emotional aspects of humans. Despite this impressive feat, the cognitive abilities of state-of-the-art LLMs trained on large-scale datasets are still superficial and brittle. Consequently, generic LLMs are severely limited in their generalist capabilities. A number of foundational problems -- embodiment, symbol grounding, causality and memory -- are required to be addressed for LLMs to attain human-level general intelligence. These concepts are more aligned with human cognition and provide LLMs with inherent human-like cognitive properties that support the realization of physically-plausible, semantically meaningful, flexible and more generalizable knowledge and intelligence. In this work, we discuss the aforementioned foundational issues and survey state-of-the art approaches for implementing these concepts in LLMs. Specifically, we discuss how the principles of embodiment, symbol grounding, causality and memory can be leveraged toward the attainment of artificial general intelligence (AGI) in an organic manner.

Emotion plays a crucial role in human conversation. This paper underscores the significance of considering emotion in speech translation. We present the MELD-ST dataset for the emotion-aware speech translation task, comprising English-to-Japanese and English-to-German language pairs. Each language pair includes about 10,000 utterances annotated with emotion labels from the MELD dataset. Baseline experiments using the SeamlessM4T model on the dataset indicate that fine-tuning with emotion labels can enhance translation performance in some settings, highlighting the need for further research in emotion-aware speech translation systems.

Many cognitive approaches to well-being, such as recognizing and reframing unhelpful thoughts, have received considerable empirical support over the past decades, yet still lack truly widespread adoption in self-help format. A barrier to that adoption is a lack of adequately specific and diverse dedicated practice material. This work examines whether current language models can be leveraged to both produce a virtually unlimited quantity of practice material illustrating standard unhelpful thought patterns matching specific given contexts, and generate suitable positive reframing proposals. We propose PATTERNREFRAME, a novel dataset of about 10k examples of thoughts containing unhelpful thought patterns conditioned on a given persona, accompanied by about 27k positive reframes. By using this dataset to train and/or evaluate current models, we show that existing models can already be powerful tools to help generate an abundance of tailored practice material and hypotheses, with no or minimal additional model training required.

Empathy is a complex cognitive ability based on the reasoning of others' affective states. In order to better understand others and express stronger empathy in dialogues, we argue that two issues must be tackled at the same time: (i) identifying which word is the cause for the other's emotion from his or her utterance and (ii) reflecting those specific words in the response generation. However, previous approaches for recognizing emotion cause words in text require sub-utterance level annotations, which can be demanding. Taking inspiration from social cognition, we leverage a generative estimator to infer emotion cause words from utterances with no word-level label. Also, we introduce a novel method based on pragmatics to make dialogue models focus on targeted words in the input during generation. Our method is applicable to any dialogue models with no additional training on the fly. We show our approach improves multiple best-performing dialogue agents on generating more focused empathetic responses in terms of both automatic and human evaluation.

In current youth-care programs, children with needs (mental health, family issues, learning disabilities, and autism) receive support from youth and family experts as one-to-one assistance at schools or hospitals. Occasionally, social robots have featured in such settings as support roles in a one-to-one interaction with the child. In this paper, we suggest the development of a symbiotic framework for real-time Emotional Support (ES) with social robots Knowledge Graphs (KG). By augmenting a domain-specific corpus from the literature on ES for children (between the age of 8 and 12) and providing scenario-driven context including the history of events, we suggest developing an experimental knowledge-aware ES framework. The framework both guides the social robot in providing ES statements to the child and assists the expert in tracking and interpreting the child's emotional state and related events over time.