Daily Papers

Few-shot dialogue state tracking (DST) with Large Language Models (LLM) relies on an effective and efficient conversation retriever to find similar in-context examples for prompt learning. Previous works use raw dialogue context as search keys and queries, and a retriever is fine-tuned with annotated dialogues to achieve superior performance. However, the approach is less suited for scaling to new domains or new annotation languages, where fine-tuning data is unavailable. To address this problem, we handle the task of conversation retrieval based on text summaries of the conversations. A LLM-based conversation summarizer is adopted for query and key generation, which enables effective maximum inner product search. To avoid the extra inference cost brought by LLM-based conversation summarization, we further distill a light-weight conversation encoder which produces query embeddings without decoding summaries for test conversations. We validate our retrieval approach on MultiWOZ datasets with GPT-Neo-2.7B and LLaMA-7B/30B. The experimental results show a significant improvement over relevant baselines in real few-shot DST settings.

This paper introduces the SAMSum Corpus, a new dataset with abstractive dialogue summaries. We investigate the challenges it poses for automated summarization by testing several models and comparing their results with those obtained on a corpus of news articles. We show that model-generated summaries of dialogues achieve higher ROUGE scores than the model-generated summaries of news -- in contrast with human evaluators' judgement. This suggests that a challenging task of abstractive dialogue summarization requires dedicated models and non-standard quality measures. To our knowledge, our study is the first attempt to introduce a high-quality chat-dialogues corpus, manually annotated with abstractive summarizations, which can be used by the research community for further studies.

Proposal of large-scale datasets has facilitated research on deep neural models for news summarization. Deep learning can also be potentially useful for spoken dialogue summarization, which can benefit a range of real-life scenarios including customer service management and medication tracking. To this end, we propose DialogSum, a large-scale labeled dialogue summarization dataset. We conduct empirical analysis on DialogSum using state-of-the-art neural summarizers. Experimental results show unique challenges in dialogue summarization, such as spoken terms, special discourse structures, coreferences and ellipsis, pragmatics and social common sense, which require specific representation learning technologies to better deal with.

In doctor-patient conversations, identifying medically relevant information is crucial, posing the need for conversation summarization. In this work, we propose the first deployable real-time speech summarization system for real-world applications in industry, which generates a local summary after every N speech utterances within a conversation and a global summary after the end of a conversation. Our system could enhance user experience from a business standpoint, while also reducing computational costs from a technical perspective. Secondly, we present VietMed-Sum which, to our knowledge, is the first speech summarization dataset for medical conversations. Thirdly, we are the first to utilize LLM and human annotators collaboratively to create gold standard and synthetic summaries for medical conversation summarization. Finally, we present baseline results of state-of-the-art models on VietMed-Sum. All code, data (English-translated and Vietnamese) and models are available online: https://github.com/leduckhai/MultiMed

A system that could reliably identify and sum up the most important points of a conversation would be valuable in a wide variety of real-world contexts, from business meetings to medical consultations to customer service calls. Recent advances in deep learning, and especially the invention of encoder-decoder architectures, has significantly improved language generation systems, opening the door to improved forms of abstractive summarization, a form of summarization particularly well-suited for multi-party conversation. In this paper, we provide an overview of the challenges raised by the task of abstractive meeting summarization and of the data sets, models and evaluation metrics that have been used to tackle the problems.

Conventional dialogue summarization methods directly generate summaries and do not consider user's specific interests. This poses challenges in cases where the users are more focused on particular topics or aspects. With the advancement of instruction-finetuned language models, we introduce instruction-tuning to dialogues to expand the capability set of dialogue summarization models. To overcome the scarcity of instructive dialogue summarization data, we propose a three-step approach to synthesize high-quality query-based summarization triples. This process involves summary-anchored query generation, query filtering, and query-based summary generation. By training a unified model called InstructDS (Instructive Dialogue Summarization) on three summarization datasets with multi-purpose instructive triples, we expand the capability of dialogue summarization models. We evaluate our method on four datasets, including dialogue summarization and dialogue reading comprehension. Experimental results show that our approach outperforms the state-of-the-art models and even models with larger sizes. Additionally, our model exhibits higher generalizability and faithfulness, as confirmed by human subjective evaluations.

This paper explores the rapid development of a telephone call summarization system utilizing large language models (LLMs). Our approach involves initial experiments with prompting existing LLMs to generate summaries of telephone conversations, followed by the creation of a tailored synthetic training dataset utilizing stronger frontier models. We place special focus on the diversity of the generated data and on the ability to control the length of the generated summaries to meet various use-case specific requirements. The effectiveness of our method is evaluated using two state-of-the-art LLM-as-a-judge-based evaluation techniques to ensure the quality and relevance of the summaries. Our results show that fine-tuned Llama-2-7B-based summarization model performs on-par with GPT-4 in terms of factual accuracy, completeness and conciseness. Our findings demonstrate the potential for quickly bootstrapping a practical and efficient call summarization system.

Following each patient visit, physicians draft long semi-structured clinical summaries called SOAP notes. While invaluable to clinicians and researchers, creating digital SOAP notes is burdensome, contributing to physician burnout. In this paper, we introduce the first complete pipelines to leverage deep summarization models to generate these notes based on transcripts of conversations between physicians and patients. After exploring a spectrum of methods across the extractive-abstractive spectrum, we propose Cluster2Sent, an algorithm that (i) extracts important utterances relevant to each summary section; (ii) clusters together related utterances; and then (iii) generates one summary sentence per cluster. Cluster2Sent outperforms its purely abstractive counterpart by 8 ROUGE-1 points, and produces significantly more factual and coherent sentences as assessed by expert human evaluators. For reproducibility, we demonstrate similar benefits on the publicly available AMI dataset. Our results speak to the benefits of structuring summaries into sections and annotating supporting evidence when constructing summarization corpora.

Summaries generated from medical conversations can improve recall and understanding of care plans for patients and reduce documentation burden for doctors. Recent advancements in automatic speech recognition (ASR) and natural language understanding (NLU) offer potential solutions to generate these summaries automatically, but rigorous quantitative baselines for benchmarking research in this domain are lacking. In this paper, we bridge this gap for two tasks: classifying utterances from medical conversations according to (i) the SOAP section and (ii) the speaker role. Both are fundamental building blocks along the path towards an end-to-end, automated SOAP note for medical conversations. We provide details on a dataset that contains human and ASR transcriptions of medical conversations and corresponding machine learning optimized SOAP notes. We then present a systematic analysis in which we adapt an existing deep learning architecture to the two aforementioned tasks. The results suggest that modelling context in a hierarchical manner, which captures both word and utterance level context, yields substantial improvements on both classification tasks. Additionally, we develop and analyze a modular method for adapting our model to ASR output.

We report the results of DialogSum Challenge, the shared task on summarizing real-life scenario dialogues at INLG 2022. Four teams participate in this shared task and three submit their system reports, exploring different methods to improve the performance of dialogue summarization. Although there is a great improvement over the baseline models regarding automatic evaluation metrics, such as Rouge scores, we find that there is a salient gap between model generated outputs and human annotated summaries by human evaluation from multiple aspects. These findings demonstrate the difficulty of dialogue summarization and suggest that more fine-grained evaluatuion metrics are in need.

Existing text summarization systems have made significant progress in recent years but typically generates summaries in a single step. The one-shot summarization setting is sometimes inadequate, however, as the generated summary may contain hallucinations or overlook important details related to the reader's interests. In this paper, we address this limitation by proposing SummIt, an iterative text summarization framework based on large language models like ChatGPT. Our framework enables the model to refine the generated summary iteratively through self-evaluation and feedback, closely resembling the iterative process humans undertake when drafting and revising summaries. We also explore using in-context learning to guide the rationale generation and summary refinement. Furthermore, we explore the potential benefits of integrating knowledge and topic extractors into the framework to enhance summary faithfulness and controllability. We evaluate the performance of our framework on three benchmark summarization datasets through empirical and qualitative analyses. We also conduct a human evaluation to validate the effectiveness of the model's refinements and find a potential issue of over-correction. Our code is available at https://github.com/hpzhang94/summ_it.

Text summarization has been a crucial problem in natural language processing (NLP) for several decades. It aims to condense lengthy documents into shorter versions while retaining the most critical information. Various methods have been proposed for text summarization, including extractive and abstractive summarization. The emergence of large language models (LLMs) like GPT3 and ChatGPT has recently created significant interest in using these models for text summarization tasks. Recent studies goyal2022news, zhang2023benchmarking have shown that LLMs-generated news summaries are already on par with humans. However, the performance of LLMs for more practical applications like aspect or query-based summaries is underexplored. To fill this gap, we conducted an evaluation of ChatGPT's performance on four widely used benchmark datasets, encompassing diverse summaries from Reddit posts, news articles, dialogue meetings, and stories. Our experiments reveal that ChatGPT's performance is comparable to traditional fine-tuning methods in terms of Rouge scores. Moreover, we highlight some unique differences between ChatGPT-generated summaries and human references, providing valuable insights into the superpower of ChatGPT for diverse text summarization tasks. Our findings call for new directions in this area, and we plan to conduct further research to systematically examine the characteristics of ChatGPT-generated summaries through extensive human evaluation.

Large language models (LLMs) like Llama, Baichuan and Bloom models show remarkable ability with instruction fine-tuning in many natural language tasks. Nevertheless, for the dialogue summarization task, which aims to generate summaries for different roles in dialogue, most of the state-of-the-art methods conduct on small models (e.g Bart and Bert). Existing methods try to add task specified optimization on small models like adding global-local centrality score to models. In this paper, we propose an instruction fine-tuning model: Baichuan2-Sum, for role-oriented diaglouge summarization. By setting different instructions for different roles, the model can learn from the dialogue interactions and output the expected summaries. Furthermore, we applied NEFTune technique to add suitable noise during training to improve the results. The experiments demonstrate that the proposed model achieves the new state-of-the-art results on two public dialogue summarization datasets: CSDS and SAMSUM. We release our model and related codes to facilitate future studies on dialogue summarization task.

As the number of recorded meetings increases, it becomes increasingly important to utilize summarization technology to create useful summaries of these recordings. However, there is a crucial lack of annotated meeting corpora for developing this technology, as it can be hard to collect meetings, especially when the topics discussed are confidential. Furthermore, meeting summaries written by experienced writers are scarce, making it hard for abstractive summarizers to produce sensible output without a reliable reference. This lack of annotated corpora has hindered the development of meeting summarization technology. In this paper, we present MeetingBank, a new benchmark dataset of city council meetings over the past decade. MeetingBank is unique among other meeting corpora due to its divide-and-conquer approach, which involves dividing professionally written meeting minutes into shorter passages and aligning them with specific segments of the meeting. This breaks down the process of summarizing a lengthy meeting into smaller, more manageable tasks. The dataset provides a new testbed of various meeting summarization systems and also allows the public to gain insight into how council decisions are made. We make the collection, including meeting video links, transcripts, reference summaries, agenda, and other metadata, publicly available to facilitate the development of better meeting summarization techniques. Our dataset can be accessed at: https://meetingbank.github.io

Conversational AI assistants are becoming popular and question-answering is an important part of any conversational assistant. Using relevant utterances as features in question-answering has shown to improve both the precision and recall for retrieving the right answer by a conversational assistant. Hence, utterance generation has become an important problem with the goal of generating relevant utterances (sentences or phrases) from a knowledge base article that consists of a title and a description. However, generating good utterances usually requires a lot of manual effort, creating the need for an automated utterance generation. In this paper, we propose an utterance generation system which 1) uses extractive summarization to extract important sentences from the description, 2) uses multiple paraphrasing techniques to generate a diverse set of paraphrases of the title and summary sentences, and 3) selects good candidate paraphrases with the help of a novel candidate selection algorithm.

In this paper, we focus on video-to-text summarization and investigate how to best utilize multimodal information for summarizing long inputs (e.g., an hour-long TV show) into long outputs (e.g., a multi-sentence summary). We extend SummScreen (Chen et al., 2021), a dialogue summarization dataset consisting of transcripts of TV episodes with reference summaries, and create a multimodal variant by collecting corresponding full-length videos. We incorporate multimodal information into a pre-trained textual summarizer efficiently using adapter modules augmented with a hierarchical structure while tuning only 3.8\% of model parameters. Our experiments demonstrate that multimodal information offers superior performance over more memory-heavy and fully fine-tuned textual summarization methods.

Most open-domain dialogue systems suffer from forgetting important information, especially in a long-term conversation. Existing works usually train the specific retriever or summarizer to obtain key information from the past, which is time-consuming and highly depends on the quality of labeled data. To alleviate this problem, we propose to recursively generate summaries/ memory using large language models (LLMs) to enhance long-term memory ability. Specifically, our method first stimulates LLMs to memorize small dialogue contexts and then recursively produce new memory using previous memory and following contexts. Finally, the LLM can easily generate a highly consistent response with the help of the latest memory. We evaluate our method using ChatGPT and text-davinci-003, and the experiments on the widely-used public dataset show that our method can generate more consistent responses in a long-context conversation. Notably, our method is a potential solution to enable the LLM to model the extremely long context. Code and scripts will be released later.

While recent work in abstractive summarization has resulted in higher scores in automatic metrics, there is little understanding on how these systems combine information taken from multiple document sentences. In this paper, we analyze the outputs of five state-of-the-art abstractive summarizers, focusing on summary sentences that are formed by sentence fusion. We ask assessors to judge the grammaticality, faithfulness, and method of fusion for summary sentences. Our analysis reveals that system sentences are mostly grammatical, but often fail to remain faithful to the original article.

Reference summaries for abstractive speech summarization require human annotation, which can be performed by listening to an audio recording or by reading textual transcripts of the recording. In this paper, we examine whether summaries based on annotators listening to the recordings differ from those based on annotators reading transcripts. Using existing intrinsic evaluation based on human evaluation, automatic metrics, LLM-based evaluation, and a retrieval-based reference-free method. We find that summaries are indeed different based on the source modality, and that speech-based summaries are more factually consistent and information-selective than transcript-based summaries. Meanwhile, transcript-based summaries are impacted by recognition errors in the source, and expert-written summaries are more informative and reliable. We make all the collected data and analysis code public(https://github.com/cmu-mlsp/interview_humanssum) to facilitate the reproduction of our work and advance research in this area.

Recently, large language models (LLMs) have demonstrated remarkable performance in abstractive summarization tasks. However, controllable summarization with LLMs remains underexplored, limiting their ability to generate summaries that align with specific user preferences. In this paper, we first investigate the capability of LLMs to control diverse attributes, revealing that they encounter greater challenges with numerical attributes, such as length and extractiveness, compared to linguistic attributes. To address this challenge, we propose a guide-to-explain framework (GTE) for controllable summarization. Our GTE framework enables the model to identify misaligned attributes in the initial draft and guides it in explaining errors in the previous output. Based on this reflection, the model generates a well-adjusted summary. As a result, by allowing the model to reflect on its misalignment, we generate summaries that satisfy the desired attributes in surprisingly fewer iterations than other iterative methods solely using LLMs.

MediaSum, a large-scale media interview dataset consisting of 463.6K transcripts with abstractive summaries. To create this dataset, we collect interview transcripts from NPR and CNN and employ the overview and topic descriptions as summaries. Compared with existing public corpora for dialogue summarization, our dataset is an order of magnitude larger and contains complex multi-party conversations from multiple domains. We conduct statistical analysis to demonstrate the unique positional bias exhibited in the transcripts of televised and radioed interviews. We also show that MediaSum can be used in transfer learning to improve a model's performance on other dialogue summarization tasks.

With the explosive growth of livestream broadcasting, there is an urgent need for new summarization technology that enables us to create a preview of streamed content and tap into this wealth of knowledge. However, the problem is nontrivial due to the informal nature of spoken language. Further, there has been a shortage of annotated datasets that are necessary for transcript summarization. In this paper, we present StreamHover, a framework for annotating and summarizing livestream transcripts. With a total of over 500 hours of videos annotated with both extractive and abstractive summaries, our benchmark dataset is significantly larger than currently existing annotated corpora. We explore a neural extractive summarization model that leverages vector-quantized variational autoencoder to learn latent vector representations of spoken utterances and identify salient utterances from the transcripts to form summaries. We show that our model generalizes better and improves performance over strong baselines. The results of this study provide an avenue for future research to improve summarization solutions for efficient browsing of livestreams.

Dialogue summarization has recently garnered significant attention due to its wide range of applications. However, existing methods for summarizing dialogues have limitations because they do not take into account the inherent structure of dialogue and rely heavily on labeled data, which can lead to poor performance in new domains. In this work, we propose DIONYSUS (dynamic input optimization in pre-training for dialogue summarization), a pre-trained encoder-decoder model for summarizing dialogues in any new domain. To pre-train DIONYSUS, we create two pseudo summaries for each dialogue example: one is produced by a fine-tuned summarization model, and the other is a collection of dialogue turns that convey important information. We then choose one of these pseudo summaries based on the difference in information distribution across different types of dialogues. This selected pseudo summary serves as the objective for pre-training DIONYSUS using a self-supervised approach on a large dialogue corpus. Our experiments show that DIONYSUS outperforms existing methods on six datasets, as demonstrated by its ROUGE scores in zero-shot and few-shot settings.

Neural abstractive summarization models have led to promising results in summarizing relatively short documents. We propose the first model for abstractive summarization of single, longer-form documents (e.g., research papers). Our approach consists of a new hierarchical encoder that models the discourse structure of a document, and an attentive discourse-aware decoder to generate the summary. Empirical results on two large-scale datasets of scientific papers show that our model significantly outperforms state-of-the-art models.

We propose the shared task of cross-lingual conversation summarization, ConvSumX Challenge, opening new avenues for researchers to investigate solutions that integrate conversation summarization and machine translation. This task can be particularly useful due to the emergence of online meetings and conferences. We construct a new benchmark, covering 2 real-world scenarios and 3 language directions, including a low-resource language. We hope that ConvSumX can motivate researches to go beyond English and break the barrier for non-English speakers to benefit from recent advances of conversation summarization.

Personalization, the ability to tailor a system to individual users, is an essential factor in user experience with natural language processing (NLP) systems. With the emergence of Large Language Models (LLMs), a key question is how to leverage these models to better personalize user experiences. To personalize a language model's output, a straightforward approach is to incorporate past user data into the language model prompt, but this approach can result in lengthy inputs exceeding limitations on input length and incurring latency and cost issues. Existing approaches tackle such challenges by selectively extracting relevant user data (i.e. selective retrieval) to construct a prompt for downstream tasks. However, retrieval-based methods are limited by potential information loss, lack of more profound user understanding, and cold-start challenges. To overcome these limitations, we propose a novel summary-augmented approach by extending retrieval-augmented personalization with task-aware user summaries generated by LLMs. The summaries can be generated and stored offline, enabling real-world systems with runtime constraints like voice assistants to leverage the power of LLMs. Experiments show our method with 75% less of retrieved user data is on-par or outperforms retrieval augmentation on most tasks in the LaMP personalization benchmark. We demonstrate that offline summarization via LLMs and runtime retrieval enables better performance for personalization on a range of tasks under practical constraints.

Extractive summarization is a crucial task in natural language processing that aims to condense long documents into shorter versions by directly extracting sentences. The recent introduction of large language models has attracted significant interest in the NLP community due to its remarkable performance on a wide range of downstream tasks. This paper first presents a thorough evaluation of ChatGPT's performance on extractive summarization and compares it with traditional fine-tuning methods on various benchmark datasets. Our experimental analysis reveals that ChatGPT exhibits inferior extractive summarization performance in terms of ROUGE scores compared to existing supervised systems, while achieving higher performance based on LLM-based evaluation metrics. In addition, we explore the effectiveness of in-context learning and chain-of-thought reasoning for enhancing its performance. Furthermore, we find that applying an extract-then-generate pipeline with ChatGPT yields significant performance improvements over abstractive baselines in terms of summary faithfulness. These observations highlight potential directions for enhancing ChatGPT's capabilities in faithful summarization using two-stage approaches.

Large Language Models (LLMs) have demonstrated impressive performance across a wide range of NLP tasks, including summarization. LLMs inherently produce abstractive summaries by paraphrasing the original text, while the generation of extractive summaries - selecting specific subsets from the original text - remains largely unexplored. LLMs have a limited context window size, restricting the amount of data that can be processed at once. We tackle this challenge by introducing LaMSUM, a novel multi-level framework designed to generate extractive summaries from large collections of user-generated text using LLMs. LaMSUM integrates summarization with different voting methods to achieve robust summaries. Extensive evaluation using four popular LLMs (Llama 3, Mixtral, Gemini, GPT-4o) demonstrates that LaMSUM outperforms state-of-the-art extractive summarization methods. Overall, this work represents one of the first attempts to achieve extractive summarization by leveraging the power of LLMs, and is likely to spark further interest within the research community.

Single document news summarization has seen substantial progress on faithfulness in recent years, driven by research on the evaluation of factual consistency, or hallucinations. We ask whether these advances carry over to other text summarization domains. We propose a new evaluation benchmark on topic-focused dialogue summarization, generated by LLMs of varying sizes. We provide binary sentence-level human annotations of the factual consistency of these summaries along with detailed explanations of factually inconsistent sentences. Our analysis shows that existing LLMs hallucinate significant amounts of factual errors in the dialogue domain, regardless of the model's size. On the other hand, when LLMs, including GPT-4, serve as binary factual evaluators, they perform poorly and can be outperformed by prevailing state-of-the-art specialized factuality evaluation metrics. Finally, we conducted an analysis of hallucination types with a curated error taxonomy. We find that there are diverse errors and error distributions in model-generated summaries and that non-LLM based metrics can capture all error types better than LLM-based evaluators.

Chart-to-summary generation can help explore data, communicate insights, and help the visually impaired people. Multi-modal generative models have been used to produce fluent summaries, but they can suffer from factual and perceptual errors. In this work we present CHATS-CRITIC, a reference-free chart summarization metric for scoring faithfulness. CHATS-CRITIC is composed of an image-to-text model to recover the table from a chart, and a tabular entailment model applied to score the summary sentence by sentence. We find that CHATS-CRITIC evaluates the summary quality according to human ratings better than reference-based metrics, either learned or n-gram based, and can be further used to fix candidate summaries by removing not supported sentences. We then introduce CHATS-PI, a chart-to-summary pipeline that leverages CHATS-CRITIC during inference to fix and rank sampled candidates from any chart-summarization model. We evaluate CHATS-PI and CHATS-CRITIC using human raters, establishing state-of-the-art results on two popular chart-to-summary datasets.

Annotating task-oriented dialogues is notorious for the expensive and difficult data collection process. Few-shot dialogue state tracking (DST) is a realistic solution to this problem. In this paper, we hypothesize that dialogue summaries are essentially unstructured dialogue states; hence, we propose to reformulate dialogue state tracking as a dialogue summarization problem. To elaborate, we train a text-to-text language model with synthetic template-based dialogue summaries, generated by a set of rules from the dialogue states. Then, the dialogue states can be recovered by inversely applying the summary generation rules. We empirically show that our method DS2 outperforms previous works on few-shot DST in MultiWoZ 2.0 and 2.1, in both cross-domain and multi-domain settings. Our method also exhibits vast speedup during both training and inference as it can generate all states at once. Finally, based on our analysis, we discover that the naturalness of the summary templates plays a key role for successful training.

Compared to news and chat summarization, the development of meeting summarization is hugely decelerated by the limited data. To this end, we introduce a versatile Chinese meeting summarization dataset, dubbed VCSum, consisting of 239 real-life meetings, with a total duration of over 230 hours. We claim our dataset is versatile because we provide the annotations of topic segmentation, headlines, segmentation summaries, overall meeting summaries, and salient sentences for each meeting transcript. As such, the dataset can adapt to various summarization tasks or methods, including segmentation-based summarization, multi-granularity summarization and retrieval-then-generate summarization. Our analysis confirms the effectiveness and robustness of VCSum. We also provide a set of benchmark models regarding different downstream summarization tasks on VCSum to facilitate further research. The dataset and code will be released at https://github.com/hahahawu/VCSum.

Remarkable advances in large language models (LLMs) have enabled high-quality text summarization. However, this capability is currently accessible only through LLMs of substantial size or proprietary LLMs with usage fees. In response, smaller-scale LLMs (sLLMs) of easy accessibility and low costs have been extensively studied, yet they often suffer from missing key information and entities, i.e., low relevance, in particular, when input documents are long. We hence propose a key-element-informed instruction tuning for summarization, so-called KEITSum, which identifies key elements in documents and instructs sLLM to generate summaries capturing these key elements. Experimental results on dialogue and news datasets demonstrate that sLLM with KEITSum indeed provides high-quality summarization with higher relevance and less hallucinations, competitive to proprietary LLM.

Current summarization systems yield generic summaries that are disconnected from users' preferences and expectations. To address this limitation, we present CTRLsum, a novel framework for controllable summarization. Our approach enables users to control multiple aspects of generated summaries by interacting with the summarization system through textual input in the form of a set of keywords or descriptive prompts. Using a single unified model, CTRLsum is able to achieve a broad scope of summary manipulation at inference time without requiring additional human annotations or pre-defining a set of control aspects during training. We quantitatively demonstrate the effectiveness of our approach on three domains of summarization datasets and five control aspects: 1) entity-centric and 2) length-controllable summarization, 3) contribution summarization on scientific papers, 4) invention purpose summarization on patent filings, and 5) question-guided summarization on news articles in a reading comprehension setting. Moreover, when used in a standard, uncontrolled summarization setting, CTRLsum achieves state-of-the-art results on the CNN/DailyMail dataset. Code and model checkpoints are available at https://github.com/salesforce/ctrl-sum

BERT, a pre-trained Transformer model, has achieved ground-breaking performance on multiple NLP tasks. In this paper, we describe BERTSUM, a simple variant of BERT, for extractive summarization. Our system is the state of the art on the CNN/Dailymail dataset, outperforming the previous best-performed system by 1.65 on ROUGE-L. The codes to reproduce our results are available at https://github.com/nlpyang/BertSum

Automatic summarization of legal case judgements has traditionally been attempted by using extractive summarization methods. However, in recent years, abstractive summarization models are gaining popularity since they can generate more natural and coherent summaries. Legal domain-specific pre-trained abstractive summarization models are now available. Moreover, general-domain pre-trained Large Language Models (LLMs), such as ChatGPT, are known to generate high-quality text and have the capacity for text summarization. Hence it is natural to ask if these models are ready for off-the-shelf application to automatically generate abstractive summaries for case judgements. To explore this question, we apply several state-of-the-art domain-specific abstractive summarization models and general-domain LLMs on Indian court case judgements, and check the quality of the generated summaries. In addition to standard metrics for summary quality, we check for inconsistencies and hallucinations in the summaries. We see that abstractive summarization models generally achieve slightly higher scores than extractive models in terms of standard summary evaluation metrics such as ROUGE and BLEU. However, we often find inconsistent or hallucinated information in the generated abstractive summaries. Overall, our investigation indicates that the pre-trained abstractive summarization models and LLMs are not yet ready for fully automatic deployment for case judgement summarization; rather a human-in-the-loop approach including manual checks for inconsistencies is more suitable at present.

Current abstractive summarization systems present important weaknesses which prevent their deployment in real-world applications, such as the omission of relevant information and the generation of factual inconsistencies (also known as hallucinations). At the same time, automatic evaluation metrics such as CTC scores have been recently proposed that exhibit a higher correlation with human judgments than traditional lexical-overlap metrics such as ROUGE. In this work, we intend to close the loop by leveraging the recent advances in summarization metrics to create quality-aware abstractive summarizers. Namely, we propose an energy-based model that learns to re-rank summaries according to one or a combination of these metrics. We experiment using several metrics to train our energy-based re-ranker and show that it consistently improves the scores achieved by the predicted summaries. Nonetheless, human evaluation results show that the re-ranking approach should be used with care for highly abstractive summaries, as the available metrics are not yet sufficiently reliable for this purpose.

We present ClidSum, a benchmark dataset for building cross-lingual summarization systems on dialogue documents. It consists of 67k+ dialogue documents from two subsets (i.e., SAMSum and MediaSum) and 112k+ annotated summaries in different target languages. Based on the proposed ClidSum, we introduce two benchmark settings for supervised and semi-supervised scenarios, respectively. We then build various baseline systems in different paradigms (pipeline and end-to-end) and conduct extensive experiments on ClidSum to provide deeper analyses. Furthermore, we propose mDialBART which extends mBART-50 (a multi-lingual BART) via further pre-training. The multiple objectives used in the further pre-training stage help the pre-trained model capture the structural characteristics as well as important content in dialogues and the transformation from source to the target language. Experimental results show the superiority of mDialBART, as an end-to-end model, outperforms strong pipeline models on ClidSum. Finally, we discuss specific challenges that current approaches faced with this task and give multiple promising directions for future research. We have released the dataset and code at https://github.com/krystalan/ClidSum.

In the era of large language models (LLMs), a vast amount of conversation logs will be accumulated thanks to the rapid development trend of language UI. Conversation Analysis (CA) strives to uncover and analyze critical information from conversation data, streamlining manual processes and supporting business insights and decision-making. The need for CA to extract actionable insights and drive empowerment is becoming increasingly prominent and attracting widespread attention. However, the lack of a clear scope for CA leads to a dispersion of various techniques, making it difficult to form a systematic technical synergy to empower business applications. In this paper, we perform a thorough review and systematize CA task to summarize the existing related work. Specifically, we formally define CA task to confront the fragmented and chaotic landscape in this field, and derive four key steps of CA from conversation scene reconstruction, to in-depth attribution analysis, and then to performing targeted training, finally generating conversations based on the targeted training for achieving the specific goals. In addition, we showcase the relevant benchmarks, discuss potential challenges and point out future directions in both industry and academia. In view of current advancements, it is evident that the majority of efforts are still concentrated on the analysis of shallow conversation elements, which presents a considerable gap between the research and business, and with the assist of LLMs, recent work has shown a trend towards research on causality and strategic tasks which are sophisticated and high-level. The analyzed experiences and insights will inevitably have broader application value in business operations that target conversation logs.

Text summarization is a critical Natural Language Processing (NLP) task with applications ranging from information retrieval to content generation. Leveraging Large Language Models (LLMs) has shown remarkable promise in enhancing summarization techniques. This paper embarks on an exploration of text summarization with a diverse set of LLMs, including MPT-7b-instruct, falcon-7b-instruct, and OpenAI ChatGPT text-davinci-003 models. The experiment was performed with different hyperparameters and evaluated the generated summaries using widely accepted metrics such as the Bilingual Evaluation Understudy (BLEU) Score, Recall-Oriented Understudy for Gisting Evaluation (ROUGE) Score, and Bidirectional Encoder Representations from Transformers (BERT) Score. According to the experiment, text-davinci-003 outperformed the others. This investigation involved two distinct datasets: CNN Daily Mail and XSum. Its primary objective was to provide a comprehensive understanding of the performance of Large Language Models (LLMs) when applied to different datasets. The assessment of these models' effectiveness contributes valuable insights to researchers and practitioners within the NLP domain. This work serves as a resource for those interested in harnessing the potential of LLMs for text summarization and lays the foundation for the development of advanced Generative AI applications aimed at addressing a wide spectrum of business challenges.

Applications that could benefit from automatic understanding of human-human conversations often come with challenges associated with private information in real-world data such as call center or clinical conversations. Working with protected data also increases costs of annotation, which limits technology development. To address these challenges, we propose DIALGEN, a human-in-the-loop semi-automated dialogue generation framework. DIALGEN uses a language model (ChatGPT) that can follow schema and style specifications to produce fluent conversational text, generating a complex conversation through iteratively generating subdialogues and using human feedback to correct inconsistencies or redirect the flow. In experiments on structured summarization of agent-client information gathering calls, framed as dialogue state tracking, we show that DIALGEN data enables significant improvement in model performance.

A law practitioner has to go through numerous lengthy legal case proceedings for their practices of various categories, such as land dispute, corruption, etc. Hence, it is important to summarize these documents, and ensure that summaries contain phrases with intent matching the category of the case. To the best of our knowledge, there is no evaluation metric that evaluates a summary based on its intent. We propose an automated intent-based summarization metric, which shows a better agreement with human evaluation as compared to other automated metrics like BLEU, ROUGE-L etc. in terms of human satisfaction. We also curate a dataset by annotating intent phrases in legal documents, and show a proof of concept as to how this system can be automated. Additionally, all the code and data to generate reproducible results is available on Github.

In this work, we model abstractive text summarization using Attentional Encoder-Decoder Recurrent Neural Networks, and show that they achieve state-of-the-art performance on two different corpora. We propose several novel models that address critical problems in summarization that are not adequately modeled by the basic architecture, such as modeling key-words, capturing the hierarchy of sentence-to-word structure, and emitting words that are rare or unseen at training time. Our work shows that many of our proposed models contribute to further improvement in performance. We also propose a new dataset consisting of multi-sentence summaries, and establish performance benchmarks for further research.

Most existing text summarization datasets are compiled from the news domain, where summaries have a flattened discourse structure. In such datasets, summary-worthy content often appears in the beginning of input articles. Moreover, large segments from input articles are present verbatim in their respective summaries. These issues impede the learning and evaluation of systems that can understand an article's global content structure as well as produce abstractive summaries with high compression ratio. In this work, we present a novel dataset, BIGPATENT, consisting of 1.3 million records of U.S. patent documents along with human written abstractive summaries. Compared to existing summarization datasets, BIGPATENT has the following properties: i) summaries contain a richer discourse structure with more recurring entities, ii) salient content is evenly distributed in the input, and iii) lesser and shorter extractive fragments are present in the summaries. Finally, we train and evaluate baselines and popular learning models on BIGPATENT to shed light on new challenges and motivate future directions for summarization research.

Dialogue is an essential part of human communication and cooperation. Existing research mainly focuses on short dialogue scenarios in a one-on-one fashion. However, multi-person interactions in the real world, such as meetings or interviews, are frequently over a few thousand words. There is still a lack of corresponding research and powerful tools to understand and process such long dialogues. Therefore, in this work, we present a pre-training framework for long dialogue understanding and summarization. Considering the nature of long conversations, we propose a window-based denoising approach for generative pre-training. For a dialogue, it corrupts a window of text with dialogue-inspired noise, and guides the model to reconstruct this window based on the content of the remaining conversation. Furthermore, to process longer input, we augment the model with sparse attention which is combined with conventional attention in a hybrid manner. We conduct extensive experiments on five datasets of long dialogues, covering tasks of dialogue summarization, abstractive question answering and topic segmentation. Experimentally, we show that our pre-trained model DialogLM significantly surpasses the state-of-the-art models across datasets and tasks. Source code and all the pre-trained models are available on our GitHub repository (https://github.com/microsoft/DialogLM).

We introduce a dataset of high-quality human-authored summaries of news articles in Norwegian. The dataset is intended for benchmarking the abstractive summarisation capabilities of generative language models. Each document in the dataset is provided with three different candidate gold-standard summaries written by native Norwegian speakers, and all summaries are provided in both of the written variants of Norwegian -- Bokm{\aa}l and Nynorsk. The paper describes details on the data creation effort as well as an evaluation of existing open LLMs for Norwegian on the dataset. We also provide insights from a manual human evaluation, comparing human-authored to model-generated summaries. Our results indicate that the dataset provides a challenging LLM benchmark for Norwegian summarisation capabilities

Factual consistency is an important quality in dialogue summarization. Large language model (LLM)-based automatic text summarization models generate more factually consistent summaries compared to those by smaller pretrained language models, but they face deployment challenges in real-world applications due to privacy or resource constraints. In this paper, we investigate the use of symbolic knowledge distillation to improve the factual consistency of smaller pretrained models for dialogue summarization. We employ zero-shot learning to extract symbolic knowledge from LLMs, generating both factually consistent (positive) and inconsistent (negative) summaries. We then apply two contrastive learning objectives on these summaries to enhance smaller summarization models. Experiments with BART, PEGASUS, and Flan-T5 indicate that our approach surpasses strong baselines that rely on complex data augmentation strategies. Our approach achieves better factual consistency while maintaining coherence, fluency, and relevance, as confirmed by various automatic evaluation metrics. We also provide access to the data and code to facilitate future research.

Text summarization research has undergone several significant transformations with the advent of deep neural networks, pre-trained language models (PLMs), and recent large language models (LLMs). This survey thus provides a comprehensive review of the research progress and evolution in text summarization through the lens of these paradigm shifts. It is organized into two main parts: (1) a detailed overview of datasets, evaluation metrics, and summarization methods before the LLM era, encompassing traditional statistical methods, deep learning approaches, and PLM fine-tuning techniques, and (2) the first detailed examination of recent advancements in benchmarking, modeling, and evaluating summarization in the LLM era. By synthesizing existing literature and presenting a cohesive overview, this survey also discusses research trends, open challenges, and proposes promising research directions in summarization, aiming to guide researchers through the evolving landscape of summarization research.

Bidirectional Encoder Representations from Transformers (BERT) represents the latest incarnation of pretrained language models which have recently advanced a wide range of natural language processing tasks. In this paper, we showcase how BERT can be usefully applied in text summarization and propose a general framework for both extractive and abstractive models. We introduce a novel document-level encoder based on BERT which is able to express the semantics of a document and obtain representations for its sentences. Our extractive model is built on top of this encoder by stacking several inter-sentence Transformer layers. For abstractive summarization, we propose a new fine-tuning schedule which adopts different optimizers for the encoder and the decoder as a means of alleviating the mismatch between the two (the former is pretrained while the latter is not). We also demonstrate that a two-staged fine-tuning approach can further boost the quality of the generated summaries. Experiments on three datasets show that our model achieves state-of-the-art results across the board in both extractive and abstractive settings. Our code is available at https://github.com/nlpyang/PreSumm

Aspect-based meeting transcript summarization aims to produce multiple summaries, each focusing on one aspect of content in a meeting transcript. It is challenging as sentences related to different aspects can mingle together, and those relevant to a specific aspect can be scattered throughout the long transcript of a meeting. The traditional summarization methods produce one summary mixing information of all aspects, which cannot deal with the above challenges of aspect-based meeting transcript summarization. In this paper, we propose a two-stage method for aspect-based meeting transcript summarization. To select the input content related to specific aspects, we train a sentence classifier on a dataset constructed from the AMI corpus with pseudo-labeling. Then we merge the sentences selected for a specific aspect as the input for the summarizer to produce the aspect-based summary. Experimental results on the AMI corpus outperform many strong baselines, which verifies the effectiveness of our proposed method.

The ability to fuse sentences is highly attractive for summarization systems because it is an essential step to produce succinct abstracts. However, to date, summarizers can fail on fusing sentences. They tend to produce few summary sentences by fusion or generate incorrect fusions that lead the summary to fail to retain the original meaning. In this paper, we explore the ability of Transformers to fuse sentences and propose novel algorithms to enhance their ability to perform sentence fusion by leveraging the knowledge of points of correspondence between sentences. Through extensive experiments, we investigate the effects of different design choices on Transformer's performance. Our findings highlight the importance of modeling points of correspondence between sentences for effective sentence fusion.

For text summarization, the role of discourse structure is pivotal in discerning the core content of a text. Regrettably, prior studies on incorporating Rhetorical Structure Theory (RST) into transformer-based summarization models only consider the nuclearity annotation, thereby overlooking the variety of discourse relation types. This paper introduces the 'RSTformer', a novel summarization model that comprehensively incorporates both the types and uncertainty of rhetorical relations. Our RST-attention mechanism, rooted in document-level rhetorical structure, is an extension of the recently devised Longformer framework. Through rigorous evaluation, the model proposed herein exhibits significant superiority over state-of-the-art models, as evidenced by its notable performance on several automatic metrics and human evaluation.

Multi-hop question answering is a challenging task with distinct industrial relevance, and Retrieval-Augmented Generation (RAG) methods based on large language models (LLMs) have become a popular approach to tackle this task. Owing to the potential inability to retrieve all necessary information in a single iteration, a series of iterative RAG methods has been recently developed, showing significant performance improvements. However, existing methods still face two critical challenges: context overload resulting from multiple rounds of retrieval, and over-planning and repetitive planning due to the lack of a recorded retrieval trajectory. In this paper, we propose a novel iterative RAG method called ReSP, equipped with a dual-function summarizer. This summarizer compresses information from retrieved documents, targeting both the overarching question and the current sub-question concurrently. Experimental results on the multi-hop question-answering datasets HotpotQA and 2WikiMultihopQA demonstrate that our method significantly outperforms the state-of-the-art, and exhibits excellent robustness concerning context length.

Recent advances in summarization provide models that can generate summaries of higher quality. Such models now exist for a number of summarization tasks, including query-based summarization, dialogue summarization, and multi-document summarization. While such models and tasks are rapidly growing in the research field, it has also become challenging for non-experts to keep track of them. To make summarization methods more accessible to a wider audience, we develop SummerTime by rethinking the summarization task from the perspective of an NLP non-expert. SummerTime is a complete toolkit for text summarization, including various models, datasets and evaluation metrics, for a full spectrum of summarization-related tasks. SummerTime integrates with libraries designed for NLP researchers, and enables users with easy-to-use APIs. With SummerTime, users can locate pipeline solutions and search for the best model with their own data, and visualize the differences, all with a few lines of code. We also provide explanations for models and evaluation metrics to help users understand the model behaviors and select models that best suit their needs. Our library, along with a notebook demo, is available at https://github.com/Yale-LILY/SummerTime.

Summary sentences produced by abstractive summarization models may be coherent and comprehensive, but they lack control and rely heavily on reference summaries. The BRIO training paradigm assumes a non-deterministic distribution to reduce the model's dependence on reference summaries, and improve model performance during inference. This paper presents a straightforward but effective technique to improve abstractive summaries by fine-tuning pre-trained language models, and training them with the BRIO paradigm. We build a text summarization dataset for Vietnamese, called VieSum. We perform experiments with abstractive summarization models trained with the BRIO paradigm on the CNNDM and the VieSum datasets. The results show that the models, trained on basic hardware, outperform all existing abstractive summarization models, especially for Vietnamese.

This paper describes an investigation of the robustness of large language models (LLMs) for retrieval augmented generation (RAG)-based summarization tasks. While LLMs provide summarization capabilities, their performance in complex, real-world scenarios remains under-explored. Our first contribution is LogicSumm, an innovative evaluation framework incorporating realistic scenarios to assess LLM robustness during RAG-based summarization. Based on limitations identified by LogiSumm, we then developed SummRAG, a comprehensive system to create training dialogues and fine-tune a model to enhance robustness within LogicSumm's scenarios. SummRAG is an example of our goal of defining structured methods to test the capabilities of an LLM, rather than addressing issues in a one-off fashion. Experimental results confirm the power of SummRAG, showcasing improved logical coherence and summarization quality. Data, corresponding model weights, and Python code are available online.

Extensive efforts in the past have been directed toward the development of summarization datasets. However, a predominant number of these resources have been (semi)-automatically generated, typically through web data crawling, resulting in subpar resources for training and evaluating summarization systems, a quality compromise that is arguably due to the substantial costs associated with generating ground-truth summaries, particularly for diverse languages and specialized domains. To address this issue, we present ACLSum, a novel summarization dataset carefully crafted and evaluated by domain experts. In contrast to previous datasets, ACLSum facilitates multi-aspect summarization of scientific papers, covering challenges, approaches, and outcomes in depth. Through extensive experiments, we evaluate the quality of our resource and the performance of models based on pretrained language models and state-of-the-art large language models (LLMs). Additionally, we explore the effectiveness of extractive versus abstractive summarization within the scholarly domain on the basis of automatically discovered aspects. Our results corroborate previous findings in the general domain and indicate the general superiority of end-to-end aspect-based summarization. Our data is released at https://github.com/sobamchan/aclsum.

This paper introduces PublicHearingBR, a Brazilian Portuguese dataset designed for summarizing long documents. The dataset consists of transcripts of public hearings held by the Brazilian Chamber of Deputies, paired with news articles and structured summaries containing the individuals participating in the hearing and their statements or opinions. The dataset supports the development and evaluation of long document summarization systems in Portuguese. Our contributions include the dataset, a hybrid summarization system to establish a baseline for future studies, and a discussion on evaluation metrics for summarization involving large language models, addressing the challenge of hallucination in the generated summaries. As a result of this discussion, the dataset also provides annotated data that can be used in Natural Language Inference tasks in Portuguese.

Community Question Answering (CQA) fora such as Stack Overflow and Yahoo! Answers contain a rich resource of answers to a wide range of community-based questions. Each question thread can receive a large number of answers with different perspectives. One goal of answer summarization is to produce a summary that reflects the range of answer perspectives. A major obstacle for this task is the absence of a dataset to provide supervision for producing such summaries. Recent works propose heuristics to create such data, but these are often noisy and do not cover all answer perspectives present. This work introduces a novel dataset of 4,631 CQA threads for answer summarization curated by professional linguists. Our pipeline gathers annotations for all subtasks of answer summarization, including relevant answer sentence selection, grouping these sentences based on perspectives, summarizing each perspective, and producing an overall summary. We analyze and benchmark state-of-the-art models on these subtasks and introduce a novel unsupervised approach for multi-perspective data augmentation that boosts summarization performance according to automatic evaluation. Finally, we propose reinforcement learning rewards to improve factual consistency and answer coverage and analyze areas for improvement.

Recent studies have found that summaries generated by large language models (LLMs) are favored by human annotators over the original reference summaries in commonly used summarization datasets. Therefore, we investigate a new learning paradigm of text summarization models that considers the LLMs as the reference or the gold-standard oracle on commonly used summarization datasets such as the CNN/DailyMail dataset. To examine the standard practices that are aligned with the new learning setting, we propose a novel training method that is based on contrastive learning with LLMs as a summarization quality evaluator. For this reward-based training method, we investigate two different methods of utilizing LLMs for summary quality evaluation, namely GPTScore and GPTRank. Our experiments on the CNN/DailyMail dataset demonstrate that smaller summarization models trained by our proposed method can achieve performance equal to or surpass that of the reference LLMs, as evaluated by the LLMs themselves. This underscores the efficacy of our proposed paradigm in enhancing model performance over the standard maximum likelihood estimation (MLE) training method, and its efficiency since it only requires a small budget to access the LLMs. We release the training scripts, model outputs, and LLM-based evaluation results to facilitate future studies.

We present NEWSROOM, a summarization dataset of 1.3 million articles and summaries written by authors and editors in newsrooms of 38 major news publications. Extracted from search and social media metadata between 1998 and 2017, these high-quality summaries demonstrate high diversity of summarization styles. In particular, the summaries combine abstractive and extractive strategies, borrowing words and phrases from articles at varying rates. We analyze the extraction strategies used in NEWSROOM summaries against other datasets to quantify the diversity and difficulty of our new data, and train existing methods on the data to evaluate its utility and challenges.

State-of-the-art summarization systems can generate highly fluent summaries. These summaries, however, may contain factual inconsistencies and/or information not present in the source. Hence, an important component of assessing the quality of summaries is to determine whether there is information consistency between the source and the summary. Existing approaches are typically based on lexical matching or representation-based methods. In this work, we introduce an alternative scheme based on standard information-theoretic measures in which the information present in the source and summary is directly compared. We propose a Multiple-choice Question Answering and Generation framework, MQAG, which approximates the information consistency by computing the expected KL-divergence between summary and source answer distributions over automatically generated multiple-choice questions. This approach exploits multiple-choice answer probabilities, as predicted answer distributions can be easily compared. We conduct experiments on four summary evaluation datasets: QAG-CNNDM/XSum, XSum-Faithfulness, Podcast Assessment, and SummEval. Experiments show that MQAG (using models trained on RACE) outperforms existing evaluation methods on the majority of tasks.

Developing effective text summarizers remains a challenge due to issues like hallucinations, key information omissions, and verbosity in LLM-generated summaries. This work explores using LLM-generated feedback to improve summary quality by aligning the summaries with human preferences for faithfulness, completeness, and conciseness. We introduce FeedSum, a large-scale dataset containing multi-dimensional LLM feedback on summaries of varying quality across diverse domains. Our experiments show how feedback quality, dimensionality, and granularity influence preference learning, revealing that high-quality, multi-dimensional, fine-grained feedback significantly improves summary generation. We also compare two methods for using this feedback: supervised fine-tuning and direct preference optimization. Finally, we introduce SummLlama3-8b, a model that outperforms the nearly 10x larger Llama3-70b-instruct in generating human-preferred summaries, demonstrating that smaller models can achieve superior performance with appropriate training. The full dataset will be released soon. The SummLlama3-8B model is now available at https://huggingface.co/DISLab/SummLlama3-8B.

We introduce RadioTalk, a corpus of speech recognition transcripts sampled from talk radio broadcasts in the United States between October of 2018 and March of 2019. The corpus is intended for use by researchers in the fields of natural language processing, conversational analysis, and the social sciences. The corpus encompasses approximately 2.8 billion words of automatically transcribed speech from 284,000 hours of radio, together with metadata about the speech, such as geographical location, speaker turn boundaries, gender, and radio program information. In this paper we summarize why and how we prepared the corpus, give some descriptive statistics on stations, shows and speakers, and carry out a few high-level analyses.

Extractive summaries are usually presented as lists of sentences with no expected cohesion between them. In this paper, we aim to enforce cohesion whilst controlling for informativeness and redundancy in summaries, in cases where the input exhibits high redundancy. The pipeline controls for redundancy in long inputs as it is consumed, and balances informativeness and cohesion during sentence selection. Our sentence selector simulates human memory to keep track of topics --modeled as lexical chains--, enforcing cohesive ties between noun phrases. Across a variety of domains, our experiments revealed that it is possible to extract highly cohesive summaries that nevertheless read as informative to humans as summaries extracted by only accounting for informativeness or redundancy. The extracted summaries exhibit smooth topic transitions between sentences as signaled by lexical chains, with chains spanning adjacent or near-adjacent sentences.

How well can large language models (LLMs) generate summaries? We develop new datasets and conduct human evaluation experiments to evaluate the zero-shot generation capability of LLMs across five distinct summarization tasks. Our findings indicate a clear preference among human evaluators for LLM-generated summaries over human-written summaries and summaries generated by fine-tuned models. Specifically, LLM-generated summaries exhibit better factual consistency and fewer instances of extrinsic hallucinations. Due to the satisfactory performance of LLMs in summarization tasks (even surpassing the benchmark of reference summaries), we believe that most conventional works in the field of text summarization are no longer necessary in the era of LLMs. However, we recognize that there are still some directions worth exploring, such as the creation of novel datasets with higher quality and more reliable evaluation methods.

When writing a summary, humans tend to choose content from one or two sentences and merge them into a single summary sentence. However, the mechanisms behind the selection of one or multiple source sentences remain poorly understood. Sentence fusion assumes multi-sentence input; yet sentence selection methods only work with single sentences and not combinations of them. There is thus a crucial gap between sentence selection and fusion to support summarizing by both compressing single sentences and fusing pairs. This paper attempts to bridge the gap by ranking sentence singletons and pairs together in a unified space. Our proposed framework attempts to model human methodology by selecting either a single sentence or a pair of sentences, then compressing or fusing the sentence(s) to produce a summary sentence. We conduct extensive experiments on both single- and multi-document summarization datasets and report findings on sentence selection and abstraction.

Low-resource extractive text summarization is a vital but heavily underexplored area of research. Prior literature either focuses on abstractive text summarization or prompts a large language model (LLM) like GPT-3 directly to generate summaries. In this work, we propose MixSumm for low-resource extractive text summarization. Specifically, MixSumm prompts an open-source LLM, LLaMA-3-70b, to generate documents that mix information from multiple topics as opposed to generating documents without mixup, and then trains a summarization model on the generated dataset. We use ROUGE scores and L-Eval, a reference-free LLaMA-3-based evaluation method to measure the quality of generated summaries. We conduct extensive experiments on a challenging text summarization benchmark comprising the TweetSumm, WikiHow, and ArXiv/PubMed datasets and show that our LLM-based data augmentation framework outperforms recent prompt-based approaches for low-resource extractive summarization. Additionally, our results also demonstrate effective knowledge distillation from LLaMA-3-70b to a small BERT-based extractive summarizer.

With the advent of large language models, methods for abstractive summarization have made great strides, creating potential for use in applications to aid knowledge workers processing unwieldy document collections. One such setting is the Civil Rights Litigation Clearinghouse (CRLC) (https://clearinghouse.net),which posts information about large-scale civil rights lawsuits, serving lawyers, scholars, and the general public. Today, summarization in the CRLC requires extensive training of lawyers and law students who spend hours per case understanding multiple relevant documents in order to produce high-quality summaries of key events and outcomes. Motivated by this ongoing real-world summarization effort, we introduce Multi-LexSum, a collection of 9,280 expert-authored summaries drawn from ongoing CRLC writing. Multi-LexSum presents a challenging multi-document summarization task given the length of the source documents, often exceeding two hundred pages per case. Furthermore, Multi-LexSum is distinct from other datasets in its multiple target summaries, each at a different granularity (ranging from one-sentence "extreme" summaries to multi-paragraph narrations of over five hundred words). We present extensive analysis demonstrating that despite the high-quality summaries in the training data (adhering to strict content and style guidelines), state-of-the-art summarization models perform poorly on this task. We release Multi-LexSum for further research in summarization methods as well as to facilitate development of applications to assist in the CRLC's mission at https://multilexsum.github.io.

Accessing medical literature is difficult for laypeople as the content is written for specialists and contains medical jargon. Automated text simplification methods offer a potential means to address this issue. In this work, we propose a summarize-then-simplify two-stage strategy, which we call NapSS, identifying the relevant content to simplify while ensuring that the original narrative flow is preserved. In this approach, we first generate reference summaries via sentence matching between the original and the simplified abstracts. These summaries are then used to train an extractive summarizer, learning the most relevant content to be simplified. Then, to ensure the narrative consistency of the simplified text, we synthesize auxiliary narrative prompts combining key phrases derived from the syntactical analyses of the original text. Our model achieves results significantly better than the seq2seq baseline on an English medical corpus, yielding 3%~4% absolute improvements in terms of lexical similarity, and providing a further 1.1% improvement of SARI score when combined with the baseline. We also highlight shortcomings of existing evaluation methods, and introduce new metrics that take into account both lexical and high-level semantic similarity. A human evaluation conducted on a random sample of the test set further establishes the effectiveness of the proposed approach. Codes and models are released here: https://github.com/LuJunru/NapSS.

Unsupervised clustering is widely used to explore large corpora, but existing formulations neither consider the users' goals nor explain clusters' meanings. We propose a new task formulation, "Goal-Driven Clustering with Explanations" (GoalEx), which represents both the goal and the explanations as free-form language descriptions. For example, to categorize the errors made by a summarization system, the input to GoalEx is a corpus of annotator-written comments for system-generated summaries and a goal description "cluster the comments based on why the annotators think the summary is imperfect.''; the outputs are text clusters each with an explanation ("this cluster mentions that the summary misses important context information."), which relates to the goal and precisely explain which comments should (not) belong to a cluster. To tackle GoalEx, we prompt a language model with "[corpus subset] + [goal] + Brainstorm a list of explanations each representing a cluster."; then we classify whether each sample belongs to a cluster based on its explanation; finally, we use integer linear programming to select a subset of candidate clusters to cover most samples while minimizing overlaps. Under both automatic and human evaluation on corpora with or without labels, our method produces more accurate and goal-related explanations than prior methods. We release our data and implementation at https://github.com/ZihanWangKi/GoalEx.

The scarcity of comprehensive up-to-date studies on evaluation metrics for text summarization and the lack of consensus regarding evaluation protocols continue to inhibit progress. We address the existing shortcomings of summarization evaluation methods along five dimensions: 1) we re-evaluate 14 automatic evaluation metrics in a comprehensive and consistent fashion using neural summarization model outputs along with expert and crowd-sourced human annotations, 2) we consistently benchmark 23 recent summarization models using the aforementioned automatic evaluation metrics, 3) we assemble the largest collection of summaries generated by models trained on the CNN/DailyMail news dataset and share it in a unified format, 4) we implement and share a toolkit that provides an extensible and unified API for evaluating summarization models across a broad range of automatic metrics, 5) we assemble and share the largest and most diverse, in terms of model types, collection of human judgments of model-generated summaries on the CNN/Daily Mail dataset annotated by both expert judges and crowd-source workers. We hope that this work will help promote a more complete evaluation protocol for text summarization as well as advance research in developing evaluation metrics that better correlate with human judgments.

This paper describes the IUST NLP Lab submission to the Prompting Large Language Models as Explainable Metrics Shared Task at the Eval4NLP 2023 Workshop on Evaluation & Comparison of NLP Systems. We have proposed a zero-shot prompt-based strategy for explainable evaluation of the summarization task using Large Language Models (LLMs). The conducted experiments demonstrate the promising potential of LLMs as evaluation metrics in Natural Language Processing (NLP), particularly in the field of summarization. Both few-shot and zero-shot approaches are employed in these experiments. The performance of our best provided prompts achieved a Kendall correlation of 0.477 with human evaluations in the text summarization task on the test data. Code and results are publicly available on GitHub.

In this paper, we present RTSUM, an unsupervised summarization framework that utilizes relation triples as the basic unit for summarization. Given an input document, RTSUM first selects salient relation triples via multi-level salience scoring and then generates a concise summary from the selected relation triples by using a text-to-text language model. On the basis of RTSUM, we also develop a web demo for an interpretable summarizing tool, providing fine-grained interpretations with the output summary. With support for customization options, our tool visualizes the salience for textual units at three distinct levels: sentences, relation triples, and phrases. The codes,are publicly available.

With recent advancements in the area of Natural Language Processing, the focus is slowly shifting from a purely English-centric view towards more language-specific solutions, including German. Especially practical for businesses to analyze their growing amount of textual data are text summarization systems, which transform long input documents into compressed and more digestible summary texts. In this work, we assess the particular landscape of German abstractive text summarization and investigate the reasons why practically useful solutions for abstractive text summarization are still absent in industry. Our focus is two-fold, analyzing a) training resources, and b) publicly available summarization systems. We are able to show that popular existing datasets exhibit crucial flaws in their assumptions about the original sources, which frequently leads to detrimental effects on system generalization and evaluation biases. We confirm that for the most popular training dataset, MLSUM, over 50% of the training set is unsuitable for abstractive summarization purposes. Furthermore, available systems frequently fail to compare to simple baselines, and ignore more effective and efficient extractive summarization approaches. We attribute poor evaluation quality to a variety of different factors, which are investigated in more detail in this work: A lack of qualitative (and diverse) gold data considered for training, understudied (and untreated) positional biases in some of the existing datasets, and the lack of easily accessible and streamlined pre-processing strategies or analysis tools. We provide a comprehensive assessment of available models on the cleaned datasets, and find that this can lead to a reduction of more than 20 ROUGE-1 points during evaluation. The code for dataset filtering and reproducing results can be found online at https://github.com/dennlinger/summaries

Automatic summary assessment is useful for both machine-generated and human-produced summaries. Automatically evaluating the summary text given the document enables, for example, summary generation system development and detection of inappropriate summaries. Summary assessment can be run in a number of modes: ranking summary generation systems; ranking summaries of a particular document; and estimating the quality of a document-summary pair on an absolute scale. Existing datasets with annotation for summary assessment are usually based on news summarization datasets such as CNN/DailyMail or XSum. In this work, we describe a new dataset, the podcast summary assessment corpus, a collection of podcast summaries that were evaluated by human experts at TREC2020. Compared to existing summary assessment data, this dataset has two unique aspects: (i) long-input, speech podcast based, documents; and (ii) an opportunity to detect inappropriate reference summaries in podcast corpus. First, we examine existing assessment methods, including model-free and model-based methods, and provide benchmark results for this long-input summary assessment dataset. Second, with the aim of filtering reference summary-document pairings for training, we apply summary assessment for data selection. The experimental results on these two aspects provide interesting insights on the summary assessment and generation tasks. The podcast summary assessment data is available.

Novel neural architectures, training strategies, and the availability of large-scale corpora haven been the driving force behind recent progress in abstractive text summarization. However, due to the black-box nature of neural models, uninformative evaluation metrics, and scarce tooling for model and data analysis, the true performance and failure modes of summarization models remain largely unknown. To address this limitation, we introduce SummVis, an open-source tool for visualizing abstractive summaries that enables fine-grained analysis of the models, data, and evaluation metrics associated with text summarization. Through its lexical and semantic visualizations, the tools offers an easy entry point for in-depth model prediction exploration across important dimensions such as factual consistency or abstractiveness. The tool together with several pre-computed model outputs is available at https://github.com/robustness-gym/summvis.

The goal of automated summarization techniques (Paice, 1990; Kupiec et al, 1995) is to condense text by focusing on the most critical information. Generative large language models (LLMs) have shown to be robust summarizers, yet traditional metrics struggle to capture resulting performance (Goyal et al, 2022) in more powerful LLMs. In safety-critical domains such as medicine, more rigorous evaluation is required, especially given the potential for LLMs to omit important information in the resulting summary. We propose MED-OMIT, a new omission benchmark for medical summarization. Given a doctor-patient conversation and a generated summary, MED-OMIT categorizes the chat into a set of facts and identifies which are omitted from the summary. We further propose to determine fact importance by simulating the impact of each fact on a downstream clinical task: differential diagnosis (DDx) generation. MED-OMIT leverages LLM prompt-based approaches which categorize the importance of facts and cluster them as supporting or negating evidence to the diagnosis. We evaluate MED-OMIT on a publicly-released dataset of patient-doctor conversations and find that MED-OMIT captures omissions better than alternative metrics.

Recent advances in the field of abstractive summarization leverage pre-trained language models rather than train a model from scratch. However, such models are sluggish to train and accompanied by a massive overhead. Researchers have proposed a few lightweight alternatives such as smaller adapters to mitigate the drawbacks. Nonetheless, it remains uncertain whether using adapters benefits the task of summarization, in terms of improved efficiency without an unpleasant sacrifice in performance. In this work, we carry out multifaceted investigations on fine-tuning and adapters for summarization tasks with varying complexity: language, domain, and task transfer. In our experiments, fine-tuning a pre-trained language model generally attains a better performance than using adapters; the performance gap positively correlates with the amount of training data used. Notably, adapters exceed fine-tuning under extremely low-resource conditions. We further provide insights on multilinguality, model convergence, and robustness, hoping to shed light on the pragmatic choice of fine-tuning or adapters in abstractive summarization.

Retrieval-augmented generation (RAG) has revitalized Large Language Models (LLMs) by injecting non-parametric factual knowledge. Compared with long-context LLMs, RAG is considered an effective summarization tool in a more concise and lightweight manner, which can interact with LLMs multiple times using diverse queries to get comprehensive responses. However, the LLM-generated historical responses, which contain potentially insightful information, are largely neglected and discarded by existing approaches, leading to suboptimal results. In this paper, we propose graph of records (GoR), which leverages historical responses generated by LLMs to enhance RAG for long-context global summarization. Inspired by the retrieve-then-generate paradigm of RAG, we construct a graph by establishing an edge between the retrieved text chunks and the corresponding LLM-generated response. To further uncover the intricate correlations between them, GoR further features a graph neural network and an elaborately designed BERTScore-based objective for self-supervised model training, enabling seamless supervision signal backpropagation between reference summaries and node embeddings. We comprehensively compare GoR with 12 baselines across four long-context summarization datasets, and the results indicate that our proposed method reaches the best performance e.g., 15\%, 8\%, and 19\% improvement over retrievers w.r.t. Rouge-L, Rouge-1, and Rouge-2 on the WCEP dataset). Extensive experiments further demonstrate the effectiveness of GoR. Code is available at https://github.com/ulab-uiuc/GoR

Given a document in a source language, cross-lingual summarization (CLS) aims to generate a summary in a different target language. Recently, the emergence of Large Language Models (LLMs), such as GPT-3.5, ChatGPT and GPT-4, has attracted wide attention from the computational linguistics community. However, it is not yet known the performance of LLMs on CLS. In this report, we empirically use various prompts to guide LLMs to perform zero-shot CLS from different paradigms (i.e., end-to-end and pipeline), and provide a preliminary evaluation on the generated summaries. We find that ChatGPT and GPT-4 originally prefer to produce lengthy summaries with detailed information. These two LLMs can further balance informativeness and conciseness with the help of an interactive prompt, significantly improving their CLS performance. Experimental results on three widely-used CLS datasets show that GPT-4 achieves state-of-the-art zero-shot CLS performance, and performs competitively compared with the fine-tuned mBART-50. Moreover, we also find some multi-lingual and bilingual LLMs (i.e., BLOOMZ, ChatGLM-6B, Vicuna-13B and ChatYuan) have limited zero-shot CLS ability. Due to the composite nature of CLS, which requires models to perform summarization and translation simultaneously, accomplishing this task in a zero-shot manner is even a challenge for LLMs. Therefore, we sincerely hope and recommend future LLM research could use CLS as a testbed.

Automatically generating short summaries from users' online mental health posts could save counselors' reading time and reduce their fatigue so that they can provide timely responses to those seeking help for improving their mental state. Recent Transformers-based summarization models have presented a promising approach to abstractive summarization. They go beyond sentence selection and extractive strategies to deal with more complicated tasks such as novel word generation and sentence paraphrasing. Nonetheless, these models have a prominent shortcoming; their training strategy is not quite efficient, which restricts the model's performance. In this paper, we include a curriculum learning approach to reweigh the training samples, bringing about an efficient learning procedure. We apply our model on extreme summarization dataset of MentSum posts -- a dataset of mental health related posts from Reddit social media. Compared to the state-of-the-art model, our proposed method makes substantial gains in terms of Rouge and Bertscore evaluation metrics, yielding 3.5% (Rouge-1), 10.4% (Rouge-2), and 4.7% (Rouge-L), 1.5% (Bertscore) relative improvements.

Existing conversational recommendation (CR) systems usually suffer from insufficient item information when conducted on short dialogue history and unfamiliar items. Incorporating external information (e.g., reviews) is a potential solution to alleviate this problem. Given that reviews often provide a rich and detailed user experience on different interests, they are potential ideal resources for providing high-quality recommendations within an informative conversation. In this paper, we design a novel end-to-end framework, namely, Review-augmented Conversational Recommender (RevCore), where reviews are seamlessly incorporated to enrich item information and assist in generating both coherent and informative responses. In detail, we extract sentiment-consistent reviews, perform review-enriched and entity-based recommendations for item suggestions, as well as use a review-attentive encoder-decoder for response generation. Experimental results demonstrate the superiority of our approach in yielding better performance on both recommendation and conversation responding.

Extractive summarization plays a pivotal role in natural language processing due to its wide-range applications in summarizing diverse content efficiently, while also being faithful to the original content. Despite significant advancement achieved in extractive summarization by Large Language Models (LLMs), these summaries frequently exhibit incoherence. An important aspect of the coherent summary is its readability for intended users. Although there have been many datasets and benchmarks proposed for creating coherent extractive summaries, none of them currently incorporate user intent to improve coherence in extractive summarization. Motivated by this, we propose a systematically created human-annotated dataset consisting of coherent summaries for five publicly available datasets and natural language user feedback, offering valuable insights into how to improve coherence in extractive summaries. We utilize this dataset for aligning LLMs through supervised fine-tuning with natural language human feedback to enhance the coherence of their generated summaries. Preliminary experiments with Falcon-40B and Llama-2-13B show significant performance improvements (~10% Rouge-L) in terms of producing coherent summaries. We further utilize human feedback to benchmark results over instruction-tuned models such as FLAN-T5 which resulted in several interesting findings. Data and source code are available at https://github.com/Mihir3009/Extract-AI.

Prompt learning's fine-tune performance on text classification tasks has attracted the NLP community. This paper applies it to resume information extraction, improving existing methods for this task. We created manual templates and verbalizers tailored to resume texts and compared the performance of Masked Language Model (MLM) and Seq2Seq PLMs. Also, we enhanced the verbalizer design for Knowledgeable Prompt-tuning, contributing to prompt template design across NLP tasks. We present the Manual Knowledgeable Verbalizer (MKV), a rule for constructing verbalizers for specific applications. Our tests show that MKV rules yield more effective, robust templates and verbalizers than existing methods. Our MKV approach resolved sample imbalance, surpassing current automatic prompt methods. This study underscores the value of tailored prompt learning for resume extraction, stressing the importance of custom-designed templates and verbalizers.

Summarization is the task of compressing source document(s) into coherent and succinct passages. This is a valuable tool to present users with concise and accurate sketch of the top ranked documents related to their queries. Query-based multi-document summarization (qMDS) addresses this pervasive need, but the research is severely limited due to lack of training and evaluation datasets as existing single-document and multi-document summarization datasets are inadequate in form and scale. We propose a scalable approach called AQuaMuSe to automatically mine qMDS examples from question answering datasets and large document corpora. Our approach is unique in the sense that it can general a dual dataset -- for extractive and abstractive summaries both. We publicly release a specific instance of an AQuaMuSe dataset with 5,519 query-based summaries, each associated with an average of 6 input documents selected from an index of 355M documents from Common Crawl. Extensive evaluation of the dataset along with baseline summarization model experiments are provided.

One of the challenges of developing a summarization model arises from the difficulty in measuring the factual inconsistency of the generated text. In this study, we reinterpret the decoder overconfidence-regularizing objective suggested in (Miao et al., 2021) as a hallucination risk measurement to better estimate the quality of generated summaries. We propose a reference-free metric, HaRiM+, which only requires an off-the-shelf summarization model to compute the hallucination risk based on token likelihoods. Deploying it requires no additional training of models or ad-hoc modules, which usually need alignment to human judgments. For summary-quality estimation, HaRiM+ records state-of-the-art correlation to human judgment on three summary-quality annotation sets: FRANK, QAGS, and SummEval. We hope that our work, which merits the use of summarization models, facilitates the progress of both automated evaluation and generation of summary.

There has been growing interest in using neural networks and deep learning techniques to create dialogue systems. Conversational recommendation is an interesting setting for the scientific exploration of dialogue with natural language as the associated discourse involves goal-driven dialogue that often transforms naturally into more free-form chat. This paper provides two contributions. First, until now there has been no publicly available large-scale dataset consisting of real-world dialogues centered around recommendations. To address this issue and to facilitate our exploration here, we have collected ReDial, a dataset consisting of over 10,000 conversations centered around the theme of providing movie recommendations. We make this data available to the community for further research. Second, we use this dataset to explore multiple facets of conversational recommendations. In particular we explore new neural architectures, mechanisms, and methods suitable for composing conversational recommendation systems. Our dataset allows us to systematically probe model sub-components addressing different parts of the overall problem domain ranging from: sentiment analysis and cold-start recommendation generation to detailed aspects of how natural language is used in this setting in the real world. We combine such sub-components into a full-blown dialogue system and examine its behavior.

Summarization based on text extraction is inherently limited, but generation-style abstractive methods have proven challenging to build. In this work, we propose a fully data-driven approach to abstractive sentence summarization. Our method utilizes a local attention-based model that generates each word of the summary conditioned on the input sentence. While the model is structurally simple, it can easily be trained end-to-end and scales to a large amount of training data. The model shows significant performance gains on the DUC-2004 shared task compared with several strong baselines.

In this paper, we introduce a large-scale Indonesian summarization dataset. We harvest articles from Liputan6.com, an online news portal, and obtain 215,827 document-summary pairs. We leverage pre-trained language models to develop benchmark extractive and abstractive summarization methods over the dataset with multilingual and monolingual BERT-based models. We include a thorough error analysis by examining machine-generated summaries that have low ROUGE scores, and expose both issues with ROUGE it-self, as well as with extractive and abstractive summarization models.

Competitive Debate's increasingly technical nature has left competitors looking for tools to accelerate evidence production. We find that the unique type of extractive summarization performed by competitive debaters - summarization with a bias towards a particular target meaning - can be performed using the latest innovations in unsupervised pre-trained text vectorization models. We introduce CX_DB8, a queryable word-level extractive summarizer and evidence creation framework, which allows for rapid, biasable summarization of arbitarily sized texts. CX_DB8s usage of the embedding framework Flair means that as the underlying models improve, CX_DB8 will also improve. We observe that CX_DB8 also functions as a semantic search engine, and has application as a supplement to traditional "find" functionality in programs and webpages. CX_DB8 is currently used by competitive debaters and is made available to the public at https://github.com/Hellisotherpeople/CX_DB8

Retrieving documents and prepending them in-context at inference time improves performance of language model (LMs) on a wide range of tasks. However, these documents, often spanning hundreds of words, make inference substantially more expensive. We propose compressing the retrieved documents into textual summaries prior to in-context integration. This not only reduces the computational costs but also relieves the burden of LMs to identify relevant information in long retrieved documents. We present two compressors -- an extractive compressor which selects useful sentences from retrieved documents and an abstractive compressor which generates summaries by synthesizing information from multiple documents. Both compressors are trained to improve LMs' performance on end tasks when the generated summaries are prepended to the LMs' input, while keeping the summary concise.If the retrieved documents are irrelevant to the input or offer no additional information to LM, our compressor can return an empty string, implementing selective augmentation.We evaluate our approach on language modeling task and open domain question answering task. We achieve a compression rate of as low as 6% with minimal loss in performance for both tasks, significantly outperforming the off-the-shelf summarization models. We show that our compressors trained for one LM can transfer to other LMs on the language modeling task and provide summaries largely faithful to the retrieved documents.

Abstractive summarization is the task of compressing a long document into a coherent short document while retaining salient information. Modern abstractive summarization methods are based on deep neural networks which often require large training datasets. Since collecting summarization datasets is an expensive and time-consuming task, practical industrial settings are usually low-resource. In this paper, we study a challenging low-resource setting of summarizing long legal briefs with an average source document length of 4268 words and only 120 available (document, summary) pairs. To account for data scarcity, we used a modern pretrained abstractive summarizer BART (Lewis et al., 2020), which only achieves 17.9 ROUGE-L as it struggles with long documents. We thus attempt to compress these long documents by identifying salient sentences in the source which best ground the summary, using a novel algorithm based on GPT-2 (Radford et al., 2019) language model perplexity scores, that operates within the low resource regime. On feeding the compressed documents to BART, we observe a 6.0 ROUGE-L improvement. Our method also beats several competitive salience detection baselines. Furthermore, the identified salient sentences tend to agree with an independent human labeling by domain experts.

Text summarization (TS) is a natural language processing (NLP) subtask pertaining to the automatic formulation of a concise and coherent summary that covers the major concepts and topics from one or multiple documents. Recent advancements in deep learning have led to the development of abstractive summarization transformer-based models, which outperform classical approaches. In any case, research in this field focuses on high resource languages such as English, while the corresponding work for low resource languages is still underdeveloped. Taking the above into account, this paper proposes a series of novel TS models for Greek news articles. The proposed models were thoroughly evaluated on the same dataset against GreekBART, which is the state-of-the-art model in Greek abstractive news summarization. Our evaluation results reveal that most of the proposed models significantly outperform GreekBART on various evaluation metrics. We make our evaluation code public, aiming to increase the reproducibility of this work and facilitate future research in the field.

Sequence-to-sequence models have recently gained the state of the art performance in summarization. However, not too many large-scale high-quality datasets are available and almost all the available ones are mainly news articles with specific writing style. Moreover, abstractive human-style systems involving description of the content at a deeper level require data with higher levels of abstraction. In this paper, we present WikiHow, a dataset of more than 230,000 article and summary pairs extracted and constructed from an online knowledge base written by different human authors. The articles span a wide range of topics and therefore represent high diversity styles. We evaluate the performance of the existing methods on WikiHow to present its challenges and set some baselines to further improve it.

We introduce the StatCan Dialogue Dataset consisting of 19,379 conversation turns between agents working at Statistics Canada and online users looking for published data tables. The conversations stem from genuine intents, are held in English or French, and lead to agents retrieving one of over 5000 complex data tables. Based on this dataset, we propose two tasks: (1) automatic retrieval of relevant tables based on a on-going conversation, and (2) automatic generation of appropriate agent responses at each turn. We investigate the difficulty of each task by establishing strong baselines. Our experiments on a temporal data split reveal that all models struggle to generalize to future conversations, as we observe a significant drop in performance across both tasks when we move from the validation to the test set. In addition, we find that response generation models struggle to decide when to return a table. Considering that the tasks pose significant challenges to existing models, we encourage the community to develop models for our task, which can be directly used to help knowledge workers find relevant tables for live chat users.

In this paper we apply self-knowledge distillation to text summarization which we argue can alleviate problems with maximum-likelihood training on single reference and noisy datasets. Instead of relying on one-hot annotation labels, our student summarization model is trained with guidance from a teacher which generates smoothed labels to help regularize training. Furthermore, to better model uncertainty during training, we introduce multiple noise signals for both teacher and student models. We demonstrate experimentally on three benchmarks that our framework boosts the performance of both pretrained and non-pretrained summarizers achieving state-of-the-art results.

We propose a method for unsupervised abstractive opinion summarization, that combines the attributability and scalability of extractive approaches with the coherence and fluency of Large Language Models (LLMs). Our method, HIRO, learns an index structure that maps sentences to a path through a semantically organized discrete hierarchy. At inference time, we populate the index and use it to identify and retrieve clusters of sentences containing popular opinions from input reviews. Then, we use a pretrained LLM to generate a readable summary that is grounded in these extracted evidential clusters. The modularity of our approach allows us to evaluate its efficacy at each stage. We show that HIRO learns an encoding space that is more semantically structured than prior work, and generates summaries that are more representative of the opinions in the input reviews. Human evaluation confirms that HIRO generates more coherent, detailed and accurate summaries that are significantly preferred by annotators compared to prior work.

In this work, we propose a Multi-LLM summarization framework, and investigate two different multi-LLM strategies including centralized and decentralized. Our multi-LLM summarization framework has two fundamentally important steps at each round of conversation: generation and evaluation. These steps are different depending on whether our multi-LLM decentralized summarization is used or centralized. In both our multi-LLM decentralized and centralized strategies, we have k different LLMs that generate diverse summaries of the text. However, during evaluation, our multi-LLM centralized summarization approach leverages a single LLM to evaluate the summaries and select the best one whereas k LLMs are used for decentralized multi-LLM summarization. Overall, we find that our multi-LLM summarization approaches significantly outperform the baselines that leverage only a single LLM by up to 3x. These results indicate the effectiveness of multi-LLM approaches for summarization.

Training summarization models requires substantial amounts of training data. However for less resourceful languages like Hungarian, openly available models and datasets are notably scarce. To address this gap our paper introduces HunSum-2 an open-source Hungarian corpus suitable for training abstractive and extractive summarization models. The dataset is assembled from segments of the Common Crawl corpus undergoing thorough cleaning, preprocessing and deduplication. In addition to abstractive summarization we generate sentence-level labels for extractive summarization using sentence similarity. We train baseline models for both extractive and abstractive summarization using the collected dataset. To demonstrate the effectiveness of the trained models, we perform both quantitative and qualitative evaluation. Our dataset, models and code are publicly available, encouraging replication, further research, and real-world applications across various domains.

Models for question answering, dialogue agents, and summarization often interpret the meaning of a sentence in a rich context and use that meaning in a new context. Taking excerpts of text can be problematic, as key pieces may not be explicit in a local window. We isolate and define the problem of sentence decontextualization: taking a sentence together with its context and rewriting it to be interpretable out of context, while preserving its meaning. We describe an annotation procedure, collect data on the Wikipedia corpus, and use the data to train models to automatically decontextualize sentences. We present preliminary studies that show the value of sentence decontextualization in a user facing task, and as preprocessing for systems that perform document understanding. We argue that decontextualization is an important subtask in many downstream applications, and that the definitions and resources provided can benefit tasks that operate on sentences that occur in a richer context.

Text summarization aims at compressing long documents into a shorter form that conveys the most important parts of the original document. Despite increased interest in the community and notable research effort, progress on benchmark datasets has stagnated. We critically evaluate key ingredients of the current research setup: datasets, evaluation metrics, and models, and highlight three primary shortcomings: 1) automatically collected datasets leave the task underconstrained and may contain noise detrimental to training and evaluation, 2) current evaluation protocol is weakly correlated with human judgment and does not account for important characteristics such as factual correctness, 3) models overfit to layout biases of current datasets and offer limited diversity in their outputs.

In an era where digital text is proliferating at an unprecedented rate, efficient summarization tools are becoming indispensable. While Large Language Models (LLMs) have been successfully applied in various NLP tasks, their role in extractive text summarization remains underexplored. This paper introduces EYEGLAXS (Easy Yet Efficient larGe LAnguage model for eXtractive Summarization), a framework that leverages LLMs, specifically LLAMA2-7B and ChatGLM2-6B, for extractive summarization of lengthy text documents. Instead of abstractive methods, which often suffer from issues like factual inaccuracies and hallucinations, EYEGLAXS focuses on extractive summarization to ensure factual and grammatical integrity. Utilizing state-of-the-art techniques such as Flash Attention and Parameter-Efficient Fine-Tuning (PEFT), EYEGLAXS addresses the computational and resource challenges typically associated with LLMs. The system sets new performance benchmarks on well-known datasets like PubMed and ArXiv. Furthermore, we extend our research through additional analyses that explore the adaptability of LLMs in handling different sequence lengths and their efficiency in training on smaller datasets. These contributions not only set a new standard in the field but also open up promising avenues for future research in extractive text summarization.

Meetings are a key component of human collaboration. As increasing numbers of meetings are recorded and transcribed, meeting summaries have become essential to remind those who may or may not have attended the meetings about the key decisions made and the tasks to be completed. However, it is hard to create a single short summary that covers all the content of a long meeting involving multiple people and topics. In order to satisfy the needs of different types of users, we define a new query-based multi-domain meeting summarization task, where models have to select and summarize relevant spans of meetings in response to a query, and we introduce QMSum, a new benchmark for this task. QMSum consists of 1,808 query-summary pairs over 232 meetings in multiple domains. Besides, we investigate a locate-then-summarize method and evaluate a set of strong summarization baselines on the task. Experimental results and manual analysis reveal that QMSum presents significant challenges in long meeting summarization for future research. Dataset is available at https://github.com/Yale-LILY/QMSum.

Recent advancements in text summarization, particularly with the advent of Large Language Models (LLMs), have shown remarkable performance. However, a notable challenge persists as a substantial number of automatically-generated summaries exhibit factual inconsistencies, such as hallucinations. In response to this issue, various approaches for the evaluation of consistency for summarization have emerged. Yet, these newly-introduced metrics face several limitations, including lack of interpretability, focus on short document summaries (e.g., news articles), and computational impracticality, especially for LLM-based metrics. To address these shortcomings, we propose Factuality Evaluation of summarization based on Natural language Inference and Claim Extraction (FENICE), a more interpretable and efficient factuality-oriented metric. FENICE leverages an NLI-based alignment between information in the source document and a set of atomic facts, referred to as claims, extracted from the summary. Our metric sets a new state of the art on AGGREFACT, the de-facto benchmark for factuality evaluation. Moreover, we extend our evaluation to a more challenging setting by conducting a human annotation process of long-form summarization.

We conduct a feasibility study into the applicability of answer-agnostic question generation models to textbook passages. We show that a significant portion of errors in such systems arise from asking irrelevant or uninterpretable questions and that such errors can be ameliorated by providing summarized input. We find that giving these models human-written summaries instead of the original text results in a significant increase in acceptability of generated questions (33% rightarrow 83%) as determined by expert annotators. We also find that, in the absence of human-written summaries, automatic summarization can serve as a good middle ground.

The increasing availability of real-world conversation data offers exciting opportunities for researchers to study user-chatbot interactions. However, the sheer volume of this data makes manually examining individual conversations impractical. To overcome this challenge, we introduce WildVis, an interactive tool that enables fast, versatile, and large-scale conversation analysis. WildVis provides search and visualization capabilities in the text and embedding spaces based on a list of criteria. To manage million-scale datasets, we implemented optimizations including search index construction, embedding precomputation and compression, and caching to ensure responsive user interactions within seconds. We demonstrate WildVis's utility through three case studies: facilitating chatbot misuse research, visualizing and comparing topic distributions across datasets, and characterizing user-specific conversation patterns. WildVis is open-source and designed to be extendable, supporting additional datasets and customized search and visualization functionalities.

We present CrossSum, a large-scale cross-lingual abstractive summarization dataset comprising 1.7 million article-summary samples in 1500+ language pairs. We create CrossSum by aligning identical articles written in different languages via cross-lingual retrieval from a multilingual summarization dataset. We propose a multi-stage data sampling algorithm to effectively train a cross-lingual summarization model capable of summarizing an article in any target language. We also propose LaSE, a new metric for automatically evaluating model-generated summaries and showing a strong correlation with ROUGE. Performance on ROUGE and LaSE indicate that pretrained models fine-tuned on CrossSum consistently outperform baseline models, even when the source and target language pairs are linguistically distant. To the best of our knowledge, CrossSum is the largest cross-lingual summarization dataset and the first-ever that does not rely solely on English as the pivot language. We are releasing the dataset, alignment and training scripts, and the models to spur future research on cross-lingual abstractive summarization. The resources can be found at https://github.com/csebuetnlp/CrossSum.

End-to-end speech summarization has been shown to improve performance over cascade baselines. However, such models are difficult to train on very large inputs (dozens of minutes or hours) owing to compute restrictions and are hence trained with truncated model inputs. Truncation leads to poorer models, and a solution to this problem rests in block-wise modeling, i.e., processing a portion of the input frames at a time. In this paper, we develop a method that allows one to train summarization models on very long sequences in an incremental manner. Speech summarization is realized as a streaming process, where hypothesis summaries are updated every block based on new acoustic information. We devise and test strategies to pass semantic context across the blocks. Experiments on the How2 dataset demonstrate that the proposed block-wise training method improves by 3 points absolute on ROUGE-L over a truncated input baseline.

We introduce SummScreen, a summarization dataset comprised of pairs of TV series transcripts and human written recaps. The dataset provides a challenging testbed for abstractive summarization for several reasons. Plot details are often expressed indirectly in character dialogues and may be scattered across the entirety of the transcript. These details must be found and integrated to form the succinct plot descriptions in the recaps. Also, TV scripts contain content that does not directly pertain to the central plot but rather serves to develop characters or provide comic relief. This information is rarely contained in recaps. Since characters are fundamental to TV series, we also propose two entity-centric evaluation metrics. Empirically, we characterize the dataset by evaluating several methods, including neural models and those based on nearest neighbors. An oracle extractive approach outperforms all benchmarked models according to automatic metrics, showing that the neural models are unable to fully exploit the input transcripts. Human evaluation and qualitative analysis reveal that our non-oracle models are competitive with their oracle counterparts in terms of generating faithful plot events and can benefit from better content selectors. Both oracle and non-oracle models generate unfaithful facts, suggesting future research directions.

Recent models in developing summarization systems consist of millions of parameters and the model performance is highly dependent on the abundance of training data. While most existing summarization corpora contain data in the order of thousands to one million, generation of large-scale summarization datasets in order of couple of millions is yet to be explored. Practically, more data is better at generalizing the training patterns to unseen data. In this paper, we introduce TLDR9+ -- a large-scale summarization dataset -- containing over 9 million training instances extracted from Reddit discussion forum (https://github.com/sajastu/reddit_collector). This dataset is specifically gathered to perform extreme summarization (i.e., generating one-sentence summary in high compression and abstraction) and is more than twice larger than the previously proposed dataset. We go one step further and with the help of human annotations, we distill a more fine-grained dataset by sampling High-Quality instances from TLDR9+ and call it TLDRHQ dataset. We further pinpoint different state-of-the-art summarization models on our proposed datasets.

This paper contains what the Georgetown InfoSense group has done in regard to solving the challenges presented by TREC iKAT 2023. Our submitted runs outperform the median runs by a significant margin, exhibiting superior performance in nDCG across various cut numbers and in overall success rate. Our approach uses a Generate-Retrieve-Generate method, which we've found to greatly outpace Retrieve-Then-Generate approaches for the purposes of iKAT. Our solution involves the use of Large Language Models (LLMs) for initial answers, answer grounding by BM25, passage quality filtering by logistic regression, and answer generation by LLMs again. We leverage several purpose-built Language Models, including BERT, Chat-based, and text-to-transfer-based models, for text understanding, classification, generation, and summarization. The official results of the TREC evaluation contradict our initial self-evaluation, which may suggest that a decrease in the reliance on our retrieval and classification methods is better. Nonetheless, our findings suggest that the sequence of involving these different components matters, where we see an essentiality of using LLMs before using search engines.

Proactive dialogue systems aim to empower chatbots with the capability of leading conversations towards specific targets, thereby enhancing user engagement and service autonomy. Existing systems typically target pre-defined keywords or entities, neglecting user attributes and preferences implicit in dialogue history, hindering the development of long-term user intimacy. To address these challenges, we take a radical step towards building a more human-like conversational agent by integrating proactive dialogue systems with long-term memory into a unified framework. Specifically, we define a novel task named Memory-aware Proactive Dialogue (MapDia). By decomposing the task, we then propose an automatic data construction method and create the first Chinese Memory-aware Proactive Dataset (ChMapData). Furthermore, we introduce a joint framework based on Retrieval Augmented Generation (RAG), featuring three modules: Topic Summarization, Topic Retrieval, and Proactive Topic-shifting Detection and Generation, designed to steer dialogues towards relevant historical topics at the right time. The effectiveness of our dataset and models is validated through both automatic and human evaluations. We release the open-source framework and dataset at https://github.com/FrontierLabs/MapDia.

Polis is a platform that leverages machine intelligence to scale up deliberative processes. In this paper, we explore the opportunities and risks associated with applying Large Language Models (LLMs) towards challenges with facilitating, moderating and summarizing the results of Polis engagements. In particular, we demonstrate with pilot experiments using Anthropic's Claude that LLMs can indeed augment human intelligence to help more efficiently run Polis conversations. In particular, we find that summarization capabilities enable categorically new methods with immense promise to empower the public in collective meaning-making exercises. And notably, LLM context limitations have a significant impact on insight and quality of these results. However, these opportunities come with risks. We discuss some of these risks, as well as principles and techniques for characterizing and mitigating them, and the implications for other deliberative or political systems that may employ LLMs. Finally, we conclude with several open future research directions for augmenting tools like Polis with LLMs.

Automatic summarization methods have been studied on a variety of domains, including news and scientific articles. Yet, legislation has not previously been considered for this task, despite US Congress and state governments releasing tens of thousands of bills every year. In this paper, we introduce BillSum, the first dataset for summarization of US Congressional and California state bills (https://github.com/FiscalNote/BillSum). We explain the properties of the dataset that make it more challenging to process than other domains. Then, we benchmark extractive methods that consider neural sentence representations and traditional contextual features. Finally, we demonstrate that models built on Congressional bills can be used to summarize California bills, thus, showing that methods developed on this dataset can transfer to states without human-written summaries.

In this paper, we study abstractive summarization for open-domain videos. Unlike the traditional text news summarization, the goal is less to "compress" text information but rather to provide a fluent textual summary of information that has been collected and fused from different source modalities, in our case video and audio transcripts (or text). We show how a multi-source sequence-to-sequence model with hierarchical attention can integrate information from different modalities into a coherent output, compare various models trained with different modalities and present pilot experiments on the How2 corpus of instructional videos. We also propose a new evaluation metric (Content F1) for abstractive summarization task that measures semantic adequacy rather than fluency of the summaries, which is covered by metrics like ROUGE and BLEU.

We present the first human-annotated dialogue-based relation extraction (RE) dataset DialogRE, aiming to support the prediction of relation(s) between two arguments that appear in a dialogue. We further offer DialogRE as a platform for studying cross-sentence RE as most facts span multiple sentences. We argue that speaker-related information plays a critical role in the proposed task, based on an analysis of similarities and differences between dialogue-based and traditional RE tasks. Considering the timeliness of communication in a dialogue, we design a new metric to evaluate the performance of RE methods in a conversational setting and investigate the performance of several representative RE methods on DialogRE. Experimental results demonstrate that a speaker-aware extension on the best-performing model leads to gains in both the standard and conversational evaluation settings. DialogRE is available at https://dataset.org/dialogre/.

Abstractive summarization has made tremendous progress in recent years. In this work, we perform fine-grained human annotations to evaluate long document abstractive summarization systems (i.e., models and metrics) with the aim of implementing them to generate reliable summaries. For long document abstractive models, we show that the constant strive for state-of-the-art ROUGE results can lead us to generate more relevant summaries but not factual ones. For long document evaluation metrics, human evaluation results show that ROUGE remains the best at evaluating the relevancy of a summary. It also reveals important limitations of factuality metrics in detecting different types of factual errors and the reasons behind the effectiveness of BARTScore. We then suggest promising directions in the endeavor of developing factual consistency metrics. Finally, we release our annotated long document dataset with the hope that it can contribute to the development of metrics across a broader range of summarization settings.

Neural network-based methods for abstractive summarization produce outputs that are more fluent than other techniques, but which can be poor at content selection. This work proposes a simple technique for addressing this issue: use a data-efficient content selector to over-determine phrases in a source document that should be part of the summary. We use this selector as a bottom-up attention step to constrain the model to likely phrases. We show that this approach improves the ability to compress text, while still generating fluent summaries. This two-step process is both simpler and higher performing than other end-to-end content selection models, leading to significant improvements on ROUGE for both the CNN-DM and NYT corpus. Furthermore, the content selector can be trained with as little as 1,000 sentences, making it easy to transfer a trained summarizer to a new domain.

Inspired by the curvature of space-time (Einstein, 1921), we introduce Curved Contrastive Learning (CCL), a novel representation learning technique for learning the relative turn distance between utterance pairs in multi-turn dialogues. The resulting bi-encoder models can guide transformers as a response ranking model towards a goal in a zero-shot fashion by projecting the goal utterance and the corresponding reply candidates into a latent space. Here the cosine similarity indicates the distance/reachability of a candidate utterance toward the corresponding goal. Furthermore, we explore how these forward-entailing language representations can be utilized for assessing the likelihood of sequences by the entailment strength i.e. through the cosine similarity of its individual members (encoded separately) as an emergent property in the curved space. These non-local properties allow us to imagine the likelihood of future patterns in dialogues, specifically by ordering/identifying future goal utterances that are multiple turns away, given a dialogue context. As part of our analysis, we investigate characteristics that make conversations (un)plannable and find strong evidence of planning capability over multiple turns (in 61.56% over 3 turns) in conversations from the DailyDialog (Li et al., 2017) dataset. Finally, we show how we achieve higher efficiency in sequence modeling tasks compared to previous work thanks to our relativistic approach, where only the last utterance needs to be encoded and computed during inference.

Summarization evaluation remains an open research problem: current metrics such as ROUGE are known to be limited and to correlate poorly with human judgments. To alleviate this issue, recent work has proposed evaluation metrics which rely on question answering models to assess whether a summary contains all the relevant information in its source document. Though promising, the proposed approaches have so far failed to correlate better than ROUGE with human judgments. In this paper, we extend previous approaches and propose a unified framework, named QuestEval. In contrast to established metrics such as ROUGE or BERTScore, QuestEval does not require any ground-truth reference. Nonetheless, QuestEval substantially improves the correlation with human judgments over four evaluation dimensions (consistency, coherence, fluency, and relevance), as shown in the extensive experiments we report.

The recent success of prompting large language models like GPT-3 has led to a paradigm shift in NLP research. In this paper, we study its impact on text summarization, focusing on the classic benchmark domain of news summarization. First, we investigate how GPT-3 compares against fine-tuned models trained on large summarization datasets. We show that not only do humans overwhelmingly prefer GPT-3 summaries, prompted using only a task description, but these also do not suffer from common dataset-specific issues such as poor factuality. Next, we study what this means for evaluation, particularly the role of gold standard test sets. Our experiments show that both reference-based and reference-free automatic metrics cannot reliably evaluate GPT-3 summaries. Finally, we evaluate models on a setting beyond generic summarization, specifically keyword-based summarization, and show how dominant fine-tuning approaches compare to prompting. To support further research, we release: (a) a corpus of 10K generated summaries from fine-tuned and prompt-based models across 4 standard summarization benchmarks, (b) 1K human preference judgments comparing different systems for generic- and keyword-based summarization.

Dialogue systems are a popular natural language processing (NLP) task as it is promising in real-life applications. It is also a complicated task since many NLP tasks deserving study are involved. As a result, a multitude of novel works on this task are carried out, and most of them are deep learning based due to the outstanding performance. In this survey, we mainly focus on the deep learning based dialogue systems. We comprehensively review state-of-the-art research outcomes in dialogue systems and analyze them from two angles: model type and system type. Specifically, from the angle of model type, we discuss the principles, characteristics, and applications of different models that are widely used in dialogue systems. This will help researchers acquaint these models and see how they are applied in state-of-the-art frameworks, which is rather helpful when designing a new dialogue system. From the angle of system type, we discuss task-oriented and open-domain dialogue systems as two streams of research, providing insight into the hot topics related. Furthermore, we comprehensively review the evaluation methods and datasets for dialogue systems to pave the way for future research. Finally, some possible research trends are identified based on the recent research outcomes. To the best of our knowledge, this survey is the most comprehensive and up-to-date one at present for deep learning based dialogue systems, extensively covering the popular techniques. We speculate that this work is a good starting point for academics who are new to the dialogue systems or those who want to quickly grasp up-to-date techniques in this area.

In long document controllable summarization, where labeled data is scarce, pretrained models struggle to adapt to the task and effectively respond to user queries. In this paper, we introduce Socratic pretraining, a question-driven, unsupervised pretraining objective specifically designed to improve controllability in summarization tasks. By training a model to generate and answer relevant questions in a given context, Socratic pretraining enables the model to more effectively adhere to user-provided queries and identify relevant content to be summarized. We demonstrate the effectiveness of this approach through extensive experimentation on two summarization domains, short stories and dialogue, and multiple control strategies: keywords, questions, and factoid QA pairs. Our pretraining method relies only on unlabeled documents and a question generation system and outperforms pre-finetuning approaches that use additional supervised data. Furthermore, our results show that Socratic pretraining cuts task-specific labeled data requirements in half, is more faithful to user-provided queries, and achieves state-of-the-art performance on QMSum and SQuALITY.

It is commonly perceived that the strongest language models (LMs) rely on a combination of massive scale, instruction data, and human feedback to perform specialized tasks -- e.g. summarization and paraphrasing, without supervision. In this paper, we propose that language models can learn to summarize and paraphrase sentences, with none of these 3 factors. We present Impossible Distillation, a framework that distills a task-specific dataset directly from an off-the-shelf LM, even when it is impossible for the LM itself to reliably solve the task. By training a student model on the generated dataset and amplifying its capability through self-distillation, our method yields a high-quality model and dataset from a low-quality teacher model, without the need for scale or supervision. Using Impossible Distillation, we are able to distill an order of magnitude smaller model (with only 770M parameters) that outperforms 175B parameter GPT-3, in both quality and controllability, as confirmed by automatic and human evaluations. Furthermore, as a useful byproduct of our approach, we obtain DIMSUM+, a high-quality dataset with 3.4M sentence summaries and paraphrases. Our analyses show that this dataset, as a purely LM-generated corpus, is more diverse and more effective for generalization to unseen domains than all human-authored datasets -- including Gigaword with 4M samples.

For companies with customer service, mapping intents inside their conversational data is crucial in building applications based on natural language understanding (NLU). Nevertheless, there is no established automated technique to gather the intents from noisy online chats or voice transcripts. Simple clustering approaches are not suited to intent-sparse dialogues. To solve this intent-landscape task, we propose an unsupervised pipeline that extracts the intents and the taxonomy of intents from real-world dialogues. Our pipeline mines intent-span candidates with an extractive Question-Answering Electra model and leverages sentence embeddings to apply a low-level density clustering followed by a top-level hierarchical clustering. Our results demonstrate the generalization ability of an ELECTRA large model fine-tuned on the SQuAD2 dataset to understand dialogues. With the right prompting question, this model achieves a rate of linguistic validation on intent spans beyond 85%. We furthermore reconstructed the intent schemes of five domains from the MultiDoGo dataset with an average recall of 94.3%.

Detecting factual errors in summaries has been an important and challenging subject in summarization research. Inspired by the emergent ability of large language models (LLMs), we explore evaluating factual consistency of summaries by directly prompting LLMs. We present a comprehensive empirical study to assess the ability of LLMs as factual consistency evaluators, which consists of (1) analyzing different LLMs such as the GPT model series and Flan-T5; (2) investigating a variety of prompting methods including vanilla prompting, chain-of-thought prompting, and a sentence-by-sentence prompting method to tackle long summaries; and (3) evaluating on diverse summaries generated by multiple summarization systems, ranging from pre-transformer methods to SOTA pretrained models. Our experiments demonstrate that prompting LLMs is able to outperform the previous best factuality systems in all settings, by up to 12.2 absolute points in terms of the binary classification accuracy on inconsistency detection.

In this paper, we present a conceptually simple while empirically powerful framework for abstractive summarization, SimCLS, which can bridge the gap between the learning objective and evaluation metrics resulting from the currently dominated sequence-to-sequence learning framework by formulating text generation as a reference-free evaluation problem (i.e., quality estimation) assisted by contrastive learning. Experimental results show that, with minor modification over existing top-scoring systems, SimCLS can improve the performance of existing top-performing models by a large margin. Particularly, 2.51 absolute improvement against BART and 2.50 over PEGASUS w.r.t ROUGE-1 on the CNN/DailyMail dataset, driving the state-of-the-art performance to a new level. We have open-sourced our codes and results: https://github.com/yixinL7/SimCLS. Results of our proposed models have been deployed into ExplainaBoard platform, which allows researchers to understand our systems in a more fine-grained way.

Task-oriented dialogue (TOD) systems are commonly designed with the presumption that each utterance represents a single intent. However, this assumption may not accurately reflect real-world situations, where users frequently express multiple intents within a single utterance. While there is an emerging interest in multi-intent detection (MID), existing in-domain datasets such as MixATIS and MixSNIPS have limitations in their formulation. To address these issues, we present BlendX, a suite of refined datasets featuring more diverse patterns than their predecessors, elevating both its complexity and diversity. For dataset construction, we utilize both rule-based heuristics as well as a generative tool -- OpenAI's ChatGPT -- which is augmented with a similarity-driven strategy for utterance selection. To ensure the quality of the proposed datasets, we also introduce three novel metrics that assess the statistical properties of an utterance related to word count, conjunction use, and pronoun usage. Extensive experiments on BlendX reveal that state-of-the-art MID models struggle with the challenges posed by the new datasets, highlighting the need to reexamine the current state of the MID field. The dataset is available at https://github.com/HYU-NLP/BlendX.

Accurate prediction of suitable discourse connectives (however, furthermore, etc.) is a key component of any system aimed at building coherent and fluent discourses from shorter sentences and passages. As an example, a dialog system might assemble a long and informative answer by sampling passages extracted from different documents retrieved from the Web. We formulate the task of discourse connective prediction and release a dataset of 2.9M sentence pairs separated by discourse connectives for this task. Then, we evaluate the hardness of the task for human raters, apply a recently proposed decomposable attention (DA) model to this task and observe that the automatic predictor has a higher F1 than human raters (32 vs. 30). Nevertheless, under specific conditions the raters still outperform the DA model, suggesting that there is headroom for future improvements.

An important problem of the sequence-to-sequence neural models widely used in abstractive summarization is exposure bias. To alleviate this problem, re-ranking systems have been applied in recent years. Despite some performance improvements, this approach remains underexplored. Previous works have mostly specified the rank through the ROUGE score and aligned candidate summaries, but there can be quite a large gap between the lexical overlap metric and semantic similarity. In this paper, we propose a novel training method in which a re-ranker balances the lexical and semantic quality. We further newly define false positives in ranking and present a strategy to reduce their influence. Experiments on the CNN/DailyMail and XSum datasets show that our method can estimate the meaning of summaries without seriously degrading the lexical aspect. More specifically, it achieves an 89.67 BERTScore on the CNN/DailyMail dataset, reaching new state-of-the-art performance. Our code is publicly available at https://github.com/jeewoo1025/BalSum.

Prior work in Argument Mining frequently alludes to its potential applications in automatic debating systems. Despite this focus, almost no datasets or models exist which apply natural language processing techniques to problems found within competitive formal debate. To remedy this, we present the DebateSum dataset. DebateSum consists of 187,386 unique pieces of evidence with corresponding argument and extractive summaries. DebateSum was made using data compiled by competitors within the National Speech and Debate Association over a 7-year period. We train several transformer summarization models to benchmark summarization performance on DebateSum. We also introduce a set of fasttext word-vectors trained on DebateSum called debate2vec. Finally, we present a search engine for this dataset which is utilized extensively by members of the National Speech and Debate Association today. The DebateSum search engine is available to the public here: http://www.debate.cards

A significant barrier to progress in data-driven approaches to building dialog systems is the lack of high quality, goal-oriented conversational data. To help satisfy this elementary requirement, we introduce the initial release of the Taskmaster-1 dataset which includes 13,215 task-based dialogs comprising six domains. Two procedures were used to create this collection, each with unique advantages. The first involves a two-person, spoken "Wizard of Oz" (WOz) approach in which trained agents and crowdsourced workers interact to complete the task while the second is "self-dialog" in which crowdsourced workers write the entire dialog themselves. We do not restrict the workers to detailed scripts or to a small knowledge base and hence we observe that our dataset contains more realistic and diverse conversations in comparison to existing datasets. We offer several baseline models including state of the art neural seq2seq architectures with benchmark performance as well as qualitative human evaluations. Dialogs are labeled with API calls and arguments, a simple and cost effective approach which avoids the requirement of complex annotation schema. The layer of abstraction between the dialog model and the service provider API allows for a given model to interact with multiple services that provide similar functionally. Finally, the dataset will evoke interest in written vs. spoken language, discourse patterns, error handling and other linguistic phenomena related to dialog system research, development and design.

We present MLSUM, the first large-scale MultiLingual SUMmarization dataset. Obtained from online newspapers, it contains 1.5M+ article/summary pairs in five different languages -- namely, French, German, Spanish, Russian, Turkish. Together with English newspapers from the popular CNN/Daily mail dataset, the collected data form a large scale multilingual dataset which can enable new research directions for the text summarization community. We report cross-lingual comparative analyses based on state-of-the-art systems. These highlight existing biases which motivate the use of a multi-lingual dataset.

While large language models (LLMs) excel in various natural language tasks in English, their performance in lower-resourced languages like Hebrew, especially for generative tasks such as abstractive summarization, remains unclear. The high morphological richness in Hebrew adds further challenges due to the ambiguity in sentence comprehension and the complexities in meaning construction. In this paper, we address this resource and evaluation gap by introducing HeSum, a novel benchmark specifically designed for abstractive text summarization in Modern Hebrew. HeSum consists of 10,000 article-summary pairs sourced from Hebrew news websites written by professionals. Linguistic analysis confirms HeSum's high abstractness and unique morphological challenges. We show that HeSum presents distinct difficulties for contemporary state-of-the-art LLMs, establishing it as a valuable testbed for generative language technology in Hebrew, and MRLs generative challenges in general.

Conversational search requires accurate interpretation of user intent from complex multi-turn contexts. This paper presents ChatRetriever, which inherits the strong generalization capability of large language models to robustly represent complex conversational sessions for dense retrieval. To achieve this, we propose a simple and effective dual-learning approach that adapts LLM for retrieval via contrastive learning while enhancing the complex session understanding through masked instruction tuning on high-quality conversational instruction tuning data. Extensive experiments on five conversational search benchmarks demonstrate that ChatRetriever substantially outperforms existing conversational dense retrievers, achieving state-of-the-art performance on par with LLM-based rewriting approaches. Furthermore, ChatRetriever exhibits superior robustness in handling diverse conversational contexts. Our work highlights the potential of adapting LLMs for retrieval with complex inputs like conversational search sessions and proposes an effective approach to advance this research direction.

Abstractive Speech Summarization (SSum) aims to generate human-like text summaries from spoken content. It encounters difficulties in handling long speech input and capturing the intricate cross-modal mapping between long speech inputs and short text summaries. Research on large language models (LLMs) and multimodal information fusion has provided new insights for addressing these challenges. In this paper, we propose an end-to-end SSum model that utilizes Q-Former as a connector for the audio-text modality and employs LLMs to generate text summaries directly from speech features. We adopt a multi-stage training approach that includes LLM based ASR and Text Summarization (TSum) tasks as auxiliary tasks. ASR tasks are used to align feature spaces and enhance the LLM's ability to handle longer speech. Then, we utilize a curriculum learning strategy to facilitate the model's transition from TSum to SSum. Finally, our model achieves competitive performance on the How-2 dataset.

Recent advances in Large Language Models (LLMs) have demonstrated significant potential in the field of Recommendation Systems (RSs). Most existing studies have focused on converting user behavior logs into textual prompts and leveraging techniques such as prompt tuning to enable LLMs for recommendation tasks. Meanwhile, research interest has recently grown in multimodal recommendation systems that integrate data from images, text, and other sources using modality fusion techniques. This introduces new challenges to the existing LLM-based recommendation paradigm which relies solely on text modality information. Moreover, although Multimodal Large Language Models (MLLMs) capable of processing multi-modal inputs have emerged, how to equip MLLMs with multi-modal recommendation capabilities remains largely unexplored. To this end, in this paper, we propose the Multimodal Large Language Model-enhanced Multimodaln Sequential Recommendation (MLLM-MSR) model. To capture the dynamic user preference, we design a two-stage user preference summarization method. Specifically, we first utilize an MLLM-based item-summarizer to extract image feature given an item and convert the image into text. Then, we employ a recurrent user preference summarization generation paradigm to capture the dynamic changes in user preferences based on an LLM-based user-summarizer. Finally, to enable the MLLM for multi-modal recommendation task, we propose to fine-tune a MLLM-based recommender using Supervised Fine-Tuning (SFT) techniques. Extensive evaluations across various datasets validate the effectiveness of MLLM-MSR, showcasing its superior ability to capture and adapt to the evolving dynamics of user preferences.

Fusing sentences containing disparate content is a remarkable human ability that helps create informative and succinct summaries. Such a simple task for humans has remained challenging for modern abstractive summarizers, substantially restricting their applicability in real-world scenarios. In this paper, we present an investigation into fusing sentences drawn from a document by introducing the notion of points of correspondence, which are cohesive devices that tie any two sentences together into a coherent text. The types of points of correspondence are delineated by text cohesion theory, covering pronominal and nominal referencing, repetition and beyond. We create a dataset containing the documents, source and fusion sentences, and human annotations of points of correspondence between sentences. Our dataset bridges the gap between coreference resolution and summarization. It is publicly shared to serve as a basis for future work to measure the success of sentence fusion systems. (https://github.com/ucfnlp/points-of-correspondence)

Movie screenplay summarization is challenging, as it requires an understanding of long input contexts and various elements unique to movies. Large language models have shown significant advancements in document summarization, but they often struggle with processing long input contexts. Furthermore, while television transcripts have received attention in recent studies, movie screenplay summarization remains underexplored. To stimulate research in this area, we present a new dataset, MovieSum, for abstractive summarization of movie screenplays. This dataset comprises 2200 movie screenplays accompanied by their Wikipedia plot summaries. We manually formatted the movie screenplays to represent their structural elements. Compared to existing datasets, MovieSum possesses several distinctive features: (1) It includes movie screenplays, which are longer than scripts of TV episodes. (2) It is twice the size of previous movie screenplay datasets. (3) It provides metadata with IMDb IDs to facilitate access to additional external knowledge. We also show the results of recently released large language models applied to summarization on our dataset to provide a detailed baseline.

Multi-document summarization (MDS) is a difficult task in Natural Language Processing, aiming to summarize information from several documents. However, the source documents are often insufficient to obtain a qualitative summary. We propose a retriever-guided model combined with non-parametric memory for summary generation. This model retrieves relevant candidates from a database and then generates the summary considering the candidates with a copy mechanism and the source documents. The retriever is implemented with Approximate Nearest Neighbor Search (ANN) to search large databases. Our method is evaluated on the MultiXScience dataset which includes scientific articles. Finally, we discuss our results and possible directions for future work.

To adapt text summarization to the multilingual world, previous work proposes multi-lingual summarization (MLS) and cross-lingual summarization (CLS). However, these two tasks have been studied separately due to the different definitions, which limits the compatible and systematic research on both of them. In this paper, we aim to unify MLS and CLS into a more general setting, i.e., many-to-many summarization (M2MS), where a single model could process documents in any language and generate their summaries also in any language. As the first step towards M2MS, we conduct preliminary studies to show that M2MS can better transfer task knowledge across different languages than MLS and CLS. Furthermore, we propose Pisces, a pre-trained M2MS model that learns language modeling, cross-lingual ability and summarization ability via three-stage pre-training. Experimental results indicate that our Pisces significantly outperforms the state-of-the-art baselines, especially in the zero-shot directions, where there is no training data from the source-language documents to the target-language summaries.

Acquiring training data to improve the robustness of dialog systems can be a painstakingly long process. In this work, we propose a method to reduce the cost and effort of creating new conversational agents by artificially generating more data from existing examples, using paraphrase generation. Our proposed approach can kick-start a dialog system with little human effort, and brings its performance to a level satisfactory enough for allowing actual interactions with real end-users. We experimented with two neural paraphrasing approaches, namely Neural Machine Translation and a Transformer-based seq2seq model. We present the results obtained with two datasets in English and in French:~a crowd-sourced public intent classification dataset and our own corporate dialog system dataset. We show that our proposed approach increased the generalization capabilities of the intent classification model on both datasets, reducing the effort required to initialize a new dialog system and helping to deploy this technology at scale within an organization.

Questions asked by humans during a conversation often contain contextual dependencies, i.e., explicit or implicit references to previous dialogue turns. These dependencies take the form of coreferences (e.g., via pronoun use) or ellipses, and can make the understanding difficult for automated systems. One way to facilitate the understanding and subsequent treatments of a question is to rewrite it into an out-of-context form, i.e., a form that can be understood without the conversational context. We propose CoQAR, a corpus containing 4.5K conversations from the Conversational Question-Answering dataset CoQA, for a total of 53K follow-up question-answer pairs. Each original question was manually annotated with at least 2 at most 3 out-of-context rewritings. CoQAR can be used in the supervised learning of three tasks: question paraphrasing, question rewriting and conversational question answering. In order to assess the quality of CoQAR's rewritings, we conduct several experiments consisting in training and evaluating models for these three tasks. Our results support the idea that question rewriting can be used as a preprocessing step for question answering models, thereby increasing their performances.

Query-focused summarization (QFS) aims to produce summaries that answer particular questions of interest, enabling greater user control and personalization. While recently released datasets, such as QMSum or AQuaMuSe, facilitate research efforts in QFS, the field lacks a comprehensive study of the broad space of applicable modeling methods. In this paper we conduct a systematic exploration of neural approaches to QFS, considering two general classes of methods: two-stage extractive-abstractive solutions and end-to-end models. Within those categories, we investigate existing models and explore strategies for transfer learning. We also present two modeling extensions that achieve state-of-the-art performance on the QMSum dataset, up to a margin of 3.38 ROUGE-1, 3.72 ROUGE2, and 3.28 ROUGE-L when combined with transfer learning strategies. Results from human evaluation suggest that the best models produce more comprehensive and factually consistent summaries compared to a baseline model. Code and checkpoints are made publicly available: https://github.com/salesforce/query-focused-sum.

In this work, we introduce sequence-to-sequence language resources for Catalan, a moderately under-resourced language, towards two tasks, namely: Summarization and Machine Translation (MT). We present two new abstractive summarization datasets in the domain of newswire. We also introduce a parallel Catalan-English corpus, paired with three different brand new test sets. Finally, we evaluate the data presented with competing state of the art models, and we develop baselines for these tasks using a newly created Catalan BART. We release the resulting resources of this work under open license to encourage the development of language technology in Catalan.

This paper introduces PMIndiaSum, a new multilingual and massively parallel headline summarization corpus focused on languages in India. Our corpus covers four language families, 14 languages, and the largest to date, 196 language pairs. It provides a testing ground for all cross-lingual pairs. We detail our workflow to construct the corpus, including data acquisition, processing, and quality assurance. Furthermore, we publish benchmarks for monolingual, cross-lingual, and multilingual summarization by fine-tuning, prompting, as well as translate-and-summarize. Experimental results confirm the crucial role of our data in aiding the summarization of Indian texts. Our dataset is publicly available and can be freely modified and re-distributed.

State-of-the-art conversational agents have advanced significantly in conjunction with the use of large transformer-based language models. However, even with these advancements, conversational agents still lack the ability to produce responses that are informative and coherent with the local context. In this work, we propose a dialog framework that incorporates both local knowledge as well as users' past dialogues to generate high quality conversations. We introduce an approach to build a dataset based on Reddit conversations, where outbound URL links are widely available in the conversations and the hyperlinked documents can be naturally included as local external knowledge. Using our framework and dataset, we demonstrate that incorporating local knowledge can largely improve informativeness, coherency and realisticness measures using human evaluations. In particular, our approach consistently outperforms the state-of-the-art conversational model on the Reddit dataset across all three measures. We also find that scaling the size of our models from 117M to 8.3B parameters yields consistent improvement of validation perplexity as well as human evaluated metrics. Our model with 8.3B parameters can generate human-like responses as rated by various human evaluations in a single-turn dialog setting.

The rapid development and dynamic nature of large language models (LLMs) make it difficult for conventional quantitative benchmarks to accurately assess their capabilities. We propose report cards, which are human-interpretable, natural language summaries of model behavior for specific skills or topics. We develop a framework to evaluate report cards based on three criteria: specificity (ability to distinguish between models), faithfulness (accurate representation of model capabilities), and interpretability (clarity and relevance to humans). We also propose an iterative algorithm for generating report cards without human supervision and explore its efficacy by ablating various design choices. Through experimentation with popular LLMs, we demonstrate that report cards provide insights beyond traditional benchmarks and can help address the need for a more interpretable and holistic evaluation of LLMs.

We provide a literature review about Automatic Text Summarization (ATS) systems. We consider a citation-based approach. We start with some popular and well-known papers that we have in hand about each topic we want to cover and we have tracked the "backward citations" (papers that are cited by the set of papers we knew beforehand) and the "forward citations" (newer papers that cite the set of papers we knew beforehand). In order to organize the different methods, we present the diverse approaches to ATS guided by the mechanisms they use to generate a summary. Besides presenting the methods, we also present an extensive review of the datasets available for summarization tasks and the methods used to evaluate the quality of the summaries. Finally, we present an empirical exploration of these methods using the CNN Corpus dataset that provides golden summaries for extractive and abstractive methods.

Abstractive summarization systems today produce fluent and relevant output, but often "hallucinate" statements not supported by the source text. We analyze the connection between hallucinations and training data, and find evidence that models hallucinate because they train on target summaries that are unsupported by the source. Based on our findings, we present PINOCCHIO, a new decoding method that improves the consistency of a transformer-based abstractive summarizer by constraining beam search to avoid hallucinations. Given the model states and outputs at a given step, PINOCCHIO detects likely model hallucinations based on various measures of attribution to the source text. PINOCCHIO backtracks to find more consistent output, and can opt to produce no summary at all when no consistent generation can be found. In experiments, we find that PINOCCHIO improves the consistency of generation (in terms of F1) by an average of~67% on two abstractive summarization datasets.

Conversational search provides a natural interface for information retrieval (IR). Recent approaches have demonstrated promising results in applying dense retrieval to conversational IR. However, training dense retrievers requires large amounts of in-domain paired data. This hinders the development of conversational dense retrievers, as abundant in-domain conversations are expensive to collect. In this paper, we propose CONVERSER, a framework for training conversational dense retrievers with at most 6 examples of in-domain dialogues. Specifically, we utilize the in-context learning capability of large language models to generate conversational queries given a passage in the retrieval corpus. Experimental results on conversational retrieval benchmarks OR-QuAC and TREC CAsT 19 show that the proposed CONVERSER achieves comparable performance to fully-supervised models, demonstrating the effectiveness of our proposed framework in few-shot conversational dense retrieval. All source code and generated datasets are available at https://github.com/MiuLab/CONVERSER

Retrieval-augmented language models can better adapt to changes in world state and incorporate long-tail knowledge. However, most existing methods retrieve only short contiguous chunks from a retrieval corpus, limiting holistic understanding of the overall document context. We introduce the novel approach of recursively embedding, clustering, and summarizing chunks of text, constructing a tree with differing levels of summarization from the bottom up. At inference time, our RAPTOR model retrieves from this tree, integrating information across lengthy documents at different levels of abstraction. Controlled experiments show that retrieval with recursive summaries offers significant improvements over traditional retrieval-augmented LMs on several tasks. On question-answering tasks that involve complex, multi-step reasoning, we show state-of-the-art results; for example, by coupling RAPTOR retrieval with the use of GPT-4, we can improve the best performance on the QuALITY benchmark by 20% in absolute accuracy.

Human evaluation is the foundation upon which the evaluation of both summarization systems and automatic metrics rests. However, existing human evaluation studies for summarization either exhibit a low inter-annotator agreement or have insufficient scale, and an in-depth analysis of human evaluation is lacking. Therefore, we address the shortcomings of existing summarization evaluation along the following axes: (1) We propose a modified summarization salience protocol, Atomic Content Units (ACUs), which is based on fine-grained semantic units and allows for a high inter-annotator agreement. (2) We curate the Robust Summarization Evaluation (RoSE) benchmark, a large human evaluation dataset consisting of 22,000 summary-level annotations over 28 top-performing systems on three datasets. (3) We conduct a comparative study of four human evaluation protocols, underscoring potential confounding factors in evaluation setups. (4) We evaluate 50 automatic metrics and their variants using the collected human annotations across evaluation protocols and demonstrate how our benchmark leads to more statistically stable and significant results. The metrics we benchmarked include recent methods based on large language models (LLMs), GPTScore and G-Eval. Furthermore, our findings have important implications for evaluating LLMs, as we show that LLMs adjusted by human feedback (e.g., GPT-3.5) may overfit unconstrained human evaluation, which is affected by the annotators' prior, input-agnostic preferences, calling for more robust, targeted evaluation methods.

The performance of text summarization has been greatly boosted by pre-trained language models. A main concern of existing methods is that most generated summaries are not factually inconsistent with their source documents. To alleviate the problem, many efforts have focused on developing effective factuality evaluation metrics based on natural language inference, question answering, and syntactic dependency et al. However, these approaches are limited by either their high computational complexity or the uncertainty introduced by multi-component pipelines, resulting in only partial agreement with human judgement. Most recently, large language models(LLMs) have shown excellent performance in not only text generation but also language comprehension. In this paper, we particularly explore ChatGPT's ability to evaluate factual inconsistency under a zero-shot setting by examining it on both coarse-grained and fine-grained evaluation tasks including binary entailment inference, summary ranking, and consistency rating. Experimental results indicate that ChatGPT generally outperforms previous evaluation metrics across the three tasks, indicating its great potential for factual inconsistency evaluation. However, a closer inspection of ChatGPT's output reveals certain limitations including its preference for more lexically similar candidates, false reasoning, and inadequate understanding of instructions.

As language models become more powerful, training and evaluation are increasingly bottlenecked by the data and metrics used for a particular task. For example, summarization models are often trained to predict human reference summaries and evaluated using ROUGE, but both of these metrics are rough proxies for what we really care about -- summary quality. In this work, we show that it is possible to significantly improve summary quality by training a model to optimize for human preferences. We collect a large, high-quality dataset of human comparisons between summaries, train a model to predict the human-preferred summary, and use that model as a reward function to fine-tune a summarization policy using reinforcement learning. We apply our method to a version of the TL;DR dataset of Reddit posts and find that our models significantly outperform both human reference summaries and much larger models fine-tuned with supervised learning alone. Our models also transfer to CNN/DM news articles, producing summaries nearly as good as the human reference without any news-specific fine-tuning. We conduct extensive analyses to understand our human feedback dataset and fine-tuned models We establish that our reward model generalizes to new datasets, and that optimizing our reward model results in better summaries than optimizing ROUGE according to humans. We hope the evidence from our paper motivates machine learning researchers to pay closer attention to how their training loss affects the model behavior they actually want.

As we embark on a new era of LLMs, it becomes increasingly crucial to understand their capabilities, limitations, and differences. Toward making further progress in this direction, we strive to build a deeper understanding of the gaps between massive LLMs (e.g., ChatGPT) and smaller yet effective open-source LLMs and their distilled counterparts. To this end, we specifically focus on long-form question answering (LFQA) because it has several practical and impactful applications (e.g., troubleshooting, customer service, etc.) yet is still understudied and challenging for LLMs. We propose a question-generation method from abstractive summaries and show that generating follow-up questions from summaries of long documents can create a challenging setting for LLMs to reason and infer from long contexts. Our experimental results confirm that: (1) our proposed method of generating questions from abstractive summaries pose a challenging setup for LLMs and shows performance gaps between LLMs like ChatGPT and open-source LLMs (Alpaca, Llama) (2) open-source LLMs exhibit decreased reliance on context for generated questions from the original document, but their generation capabilities drop significantly on generated questions from summaries -- especially for longer contexts (>1024 tokens)

Speech summarization is typically performed by using a cascade of speech recognition and text summarization models. End-to-end modeling of speech summarization models is challenging due to memory and compute constraints arising from long input audio sequences. Recent work in document summarization has inspired methods to reduce the complexity of self-attentions, which enables transformer models to handle long sequences. In this work, we introduce a single model optimized end-to-end for speech summarization. We apply the restricted self-attention technique from text-based models to speech models to address the memory and compute constraints. We demonstrate that the proposed model learns to directly summarize speech for the How-2 corpus of instructional videos. The proposed end-to-end model outperforms the previously proposed cascaded model by 3 points absolute on ROUGE. Further, we consider the spoken language understanding task of predicting concepts from speech inputs and show that the proposed end-to-end model outperforms the cascade model by 4 points absolute F-1.

While large language models (LLMs) already achieve strong performance on standard generic summarization benchmarks, their performance on more complex summarization task settings is less studied. Therefore, we benchmark LLMs on instruction controllable text summarization, where the model input consists of both a source article and a natural language requirement for the desired summary characteristics. To this end, we curate an evaluation-only dataset for this task setting and conduct human evaluation on 5 LLM-based summarization systems. We then benchmark LLM-based automatic evaluation for this task with 4 different evaluation protocols and 11 LLMs, resulting in 40 evaluation methods in total. Our study reveals that instruction controllable text summarization remains a challenging task for LLMs, since (1) all LLMs evaluated still make factual and other types of errors in their summaries; (2) all LLM-based evaluation methods cannot achieve a strong alignment with human annotators when judging the quality of candidate summaries; (3) different LLMs show large performance gaps in summary generation and evaluation. We make our collected benchmark, InstruSum, publicly available to facilitate future research in this direction.

The majority of available text summarization datasets include short-form source documents that lack long-range causal and temporal dependencies, and often contain strong layout and stylistic biases. While relevant, such datasets will offer limited challenges for future generations of text summarization systems. We address these issues by introducing BookSum, a collection of datasets for long-form narrative summarization. Our dataset covers source documents from the literature domain, such as novels, plays and stories, and includes highly abstractive, human written summaries on three levels of granularity of increasing difficulty: paragraph-, chapter-, and book-level. The domain and structure of our dataset poses a unique set of challenges for summarization systems, which include: processing very long documents, non-trivial causal and temporal dependencies, and rich discourse structures. To facilitate future work, we trained and evaluated multiple extractive and abstractive summarization models as baselines for our dataset.

This paper introduces a novel approach called sentence-wise speech summarization (Sen-SSum), which generates text summaries from a spoken document in a sentence-by-sentence manner. Sen-SSum combines the real-time processing of automatic speech recognition (ASR) with the conciseness of speech summarization. To explore this approach, we present two datasets for Sen-SSum: Mega-SSum and CSJ-SSum. Using these datasets, our study evaluates two types of Transformer-based models: 1) cascade models that combine ASR and strong text summarization models, and 2) end-to-end (E2E) models that directly convert speech into a text summary. While E2E models are appealing to develop compute-efficient models, they perform worse than cascade models. Therefore, we propose knowledge distillation for E2E models using pseudo-summaries generated by the cascade models. Our experiments show that this proposed knowledge distillation effectively improves the performance of the E2E model on both datasets.

Recent pre-trained language models (PLMs) achieve promising results in existing abstractive summarization datasets. However, existing summarization benchmarks overlap in time with the standard pre-training corpora and finetuning datasets. Hence, the strong performance of PLMs may rely on the parametric knowledge that is memorized during pre-training and fine-tuning. Moreover, the knowledge memorized by PLMs may quickly become outdated, which affects the generalization performance of PLMs on future data. In this work, we propose TempoSum, a novel benchmark that contains data samples from 2010 to 2022, to understand the temporal generalization ability of abstractive summarization models. Through extensive human evaluation, we show that parametric knowledge stored in summarization models significantly affects the faithfulness of the generated summaries on future data. Moreover, existing faithfulness enhancement methods cannot reliably improve the faithfulness of summarization models on future data. Finally, we discuss several recommendations to the research community on how to evaluate and improve the temporal generalization capability of text summarization models.

Machine Learning (ML) models are increasingly used to make critical decisions in real-world applications, yet they have become more complex, making them harder to understand. To this end, researchers have proposed several techniques to explain model predictions. However, practitioners struggle to use these explainability techniques because they often do not know which one to choose and how to interpret the results of the explanations. In this work, we address these challenges by introducing TalkToModel: an interactive dialogue system for explaining machine learning models through conversations. Specifically, TalkToModel comprises of three key components: 1) a natural language interface for engaging in conversations, making ML model explainability highly accessible, 2) a dialogue engine that adapts to any tabular model and dataset, interprets natural language, maps it to appropriate explanations, and generates text responses, and 3) an execution component that constructs the explanations. We carried out extensive quantitative and human subject evaluations of TalkToModel. Overall, we found the conversational system understands user inputs on novel datasets and models with high accuracy, demonstrating the system's capacity to generalize to new situations. In real-world evaluations with humans, 73% of healthcare workers (e.g., doctors and nurses) agreed they would use TalkToModel over baseline point-and-click systems for explainability in a disease prediction task, and 85% of ML professionals agreed TalkToModel was easier to use for computing explanations. Our findings demonstrate that TalkToModel is more effective for model explainability than existing systems, introducing a new category of explainability tools for practitioners. Code & demo released here: https://github.com/dylan-slack/TalkToModel.

Summarization datasets are often assembled either by scraping naturally occurring public-domain summaries -- which are nearly always in difficult-to-work-with technical domains -- or by using approximate heuristics to extract them from everyday text -- which frequently yields unfaithful summaries. In this work, we turn to a slower but more straightforward approach to developing summarization benchmark data: We hire highly-qualified contractors to read stories and write original summaries from scratch. To amortize reading time, we collect five summaries per document, with the first giving an overview and the subsequent four addressing specific questions. We use this protocol to collect SQuALITY, a dataset of question-focused summaries built on the same public-domain short stories as the multiple-choice dataset QuALITY (Pang et al., 2021). Experiments with state-of-the-art summarization systems show that our dataset is challenging and that existing automatic evaluation metrics are weak indicators of quality.

Motivated by suggested question generation in conversational news recommendation systems, we propose a model for generating question-answer pairs (QA pairs) with self-contained, summary-centric questions and length-constrained, article-summarizing answers. We begin by collecting a new dataset of news articles with questions as titles and pairing them with summaries of varying length. This dataset is used to learn a QA pair generation model producing summaries as answers that balance brevity with sufficiency jointly with their corresponding questions. We then reinforce the QA pair generation process with a differentiable reward function to mitigate exposure bias, a common problem in natural language generation. Both automatic metrics and human evaluation demonstrate these QA pairs successfully capture the central gists of the articles and achieve high answer accuracy.

Large language models (LLMs) have shown promise for automatic summarization but the reasons behind their successes are poorly understood. By conducting a human evaluation on ten LLMs across different pretraining methods, prompts, and model scales, we make two important observations. First, we find instruction tuning, and not model size, is the key to the LLM's zero-shot summarization capability. Second, existing studies have been limited by low-quality references, leading to underestimates of human performance and lower few-shot and finetuning performance. To better evaluate LLMs, we perform human evaluation over high-quality summaries we collect from freelance writers. Despite major stylistic differences such as the amount of paraphrasing, we find that LMM summaries are judged to be on par with human written summaries.