Daily Papers

Navigating high-stakes dilemmas involving conflicting values is challenging even for humans, let alone for AI. Yet prior work in evaluating the reasoning capabilities of large language models (LLMs) in such situations has been limited to everyday scenarios. To close this gap, this work first introduces CLASH (Character perspective-based LLM Assessments in Situations with High-stakes), a meticulously curated dataset consisting of 345 high-impact dilemmas along with 3,795 individual perspectives of diverse values. In particular, we design CLASH in a way to support the study of critical aspects of value-based decision-making processes which are missing from prior work, including understanding decision ambivalence and psychological discomfort as well as capturing the temporal shifts of values in characters' perspectives. By benchmarking 10 open and closed frontier models, we uncover several key findings. (1) Even the strongest models, such as GPT-4o and Claude-Sonnet, achieve less than 50% accuracy in identifying situations where the decision should be ambivalent, while they perform significantly better in clear-cut scenarios. (2) While LLMs reasonably predict psychological discomfort as marked by human, they inadequately comprehend perspectives involving value shifts, indicating a need for LLMs to reason over complex values. (3) Our experiments also reveal a significant correlation between LLMs' value preferences and their steerability towards a given value. (4) Finally, LLMs exhibit greater steerability when engaged in value reasoning from a third-party perspective, compared to a first-person setup, though certain value pairs benefit uniquely from the first-person framing.

By providing external information to large language models (LLMs), tool augmentation (including retrieval augmentation) has emerged as a promising solution for addressing the limitations of LLMs' static parametric memory. However, how receptive are LLMs to such external evidence, especially when the evidence conflicts with their parametric memory? We present the first comprehensive and controlled investigation into the behavior of LLMs when encountering knowledge conflicts. We propose a systematic framework to elicit high-quality parametric memory from LLMs and construct the corresponding counter-memory, which enables us to conduct a series of controlled experiments. Our investigation reveals seemingly contradicting behaviors of LLMs. On the one hand, different from prior wisdom, we find that LLMs can be highly receptive to external evidence even when that conflicts with their parametric memory, given that the external evidence is coherent and convincing. On the other hand, LLMs also demonstrate a strong confirmation bias when the external evidence contains some information that is consistent with their parametric memory, despite being presented with conflicting evidence at the same time. These results pose important implications that are worth careful consideration for the further development and deployment of tool- and retrieval-augmented LLMs.