Privacy policy - Inspiring Nutrition
Inspiring Nutrition holds some information about you. This page outlines how that information is used, who we may share that information with and how we keep it secure. This notice does not provide exhaustive detail. However, we are happy to provide any additional information or explanation needed.
​Any requests for this should be sent to privacy@inspiring-nutrition.co.uk.
We keep our Privacy Policy under regular review. This Privacy Policy was last reviewed in May 2018.
Inspiring Nutrition provides nutritional therapy services to clients to improve their health through diet and lifestyle interventions. We focus on preventative healthcare, the optimisation of physical and mental health and chronic health conditions. Through nutritional therapy consultations, dietary and lifestyle analysis and biochemical testing, we aim to understand the underlying causes of your health issues which we will seek to address through personalised dietary therapy, nutraceutical prescription (supplements) and lifestyle advice.
​We also provide group coaching, workshops and corporate events.
By completing a form such as a nutritional therapy questionnaire.
By signing a terms of engagement form.
Through email, over the telephone, online or by post.
By taking credit card or online payment.
Basic details such as name, address, email address and other contact details.
Following completion of your healthcare we retain your personal data for the period defined by our professional association, British Association for Nutrition and Lifestyle Medicine (BANT) and registrant body, Complementary and Natural Healthcare Council (CNHC). This enables us to process any complaint you may make. In this case the legal basis of our holding your personal data is for contract administration.
​Information we get from other sources:
​We may obtain sensitive information from other healthcare providers. The provision of this information is subject to you giving us your express consent. If we do not receive this consent from you, we will not be able to coordinate your healthcare with that provided by other providers which means the healthcare provided by us may be less effective.
We may use your personal data where there is an overriding public interest in using the information e.g. in order to safeguard an individual, or to prevent a serious crime or where there is a legal requirement such as a formal court order. We may use your data for marketing purposes such as newsletters, with your consent.
​4. Who will your data be shared with?
​We will keep information about you confidential. We will only disclose your information with other third parties with your express consent with the exception of the following categories of third parties:
​Our registrant body, CNHC and our professional association, BANT, for the processing of a complaint made by you.
​5. What are your rights?
If you want to access your data, you must make a subject access request in writing to privacy@inspiring-nutrition.co.uk. Under special circumstances, some information may be withheld. We shall respond within 20 working days from the point of receiving the request and all necessary information from you. Our response will include the details of the personal data we hold on you including:
​If you would like to invoke any of the above rights then please write to the Data Controller at privacy@inspiring-nutrition.co.uk.
6. What safeguards are in place to ensure data that identifies you is secure?
We only use information that may identify you in accordance with the GDPR. This requires us to process personal data only if there is a legitimate basis for doing so and that any processing must be fair and lawful.
Inspiring Nutrition is registered with the Information Commissioner’s Office (ICO) as a data controller and collects data for a variety of purposes. A copy of the registration is available through the ICO website (www.ico.org.uk).
7. How long is confidential information held for?
All records held by Inspiring Nutrition will be kept for the duration specified by guidance from our professional association BANT.
​If you have a complaint regarding the use of your personal data, then please contact us at privacy@inspiring-nutrition.co.uk. and we will do our best to help you.
If your complaint is not resolved to your satisfaction and you wish to make a formal complaint to the Information Commissioner’s Office (ICO), you can contact them via their web site or on 01625 545745 or 0303 1231113.
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