Energy Company Obligation | ECO Scheme | Utilita Energy
The ECO scheme with Utilita Home.
Find out if you’re eligible for a gas boiler replacement and home insulation improvements.
The Energy Company Obligation (ECO) scheme is a government incentive that helps people lower their home heating costs through energy efficiency measures.
With the ECO scheme you can get free energy saving measures installed in your home.
ECO scheme options.
Your current boiler is broken or inefficient
Installed and connected to your pipework and controls
Electrical works associated with the boiler installation
A two-year minimum warranty on parts and labour
You’re a homeowner or tenant
You haven’t had new insulation installed in the last 5 years
New insulation you’ve had installed hasn’t provided the desired improvements
Personalised recommendation following your home survey
Fabric insulation installed as a priority
To qualify for the ECO scheme, either you or someone in the household must meet the following requirements:
Depending on the improvement you must either, own or privately rent your home which has an EPC rating of A to E*.
Qualify for Universal Credits, Tax Credits, Child Benefit or another UK benefit allowance**.
The full list of qualifying benefits
For confirmation and more information around the qualifying benefits for the ECO scheme, please the Ofgem website.
*If you don’t know the EPC rating of your home - don’t worry. We can determine this when a home survey is carried out.
**qualifying criteria apply for all benefits and will be checked as part of your application
If you receive Child Benefit
In order to be eligible for free ECO measures under child benefit, you need to be within the income thresholds below.
If you’re a single claimant:
If you’re claiming as a couple:
You’re eligible for ECO if you’ve been a Warm Home Discount CORE Group customer since 2020 or receive at least one of the benefits listed on OFGEM’s page: https://www.ofgem.gov.uk/environmental-programmes/eco/support-improving-your-home
Do I have to be a Utilita customer to apply?
This scheme is for ALL energy customers, not just Utilita’s.
I don’t receive benefits but someone I live with does. Can I still apply?
Yes. If there’s a permanent resident living at the property who gets benefits, we could still help.
To see if you’re eligible, complete the survey on the Boilers or Insulation pages of our website and our team will be in touch within 7 days to discuss your application. You can also get in touch with us at home@utilita.co.uk or call 01962 679048, and we’ll be happy to help.
Filling in the questionnaire gives us some basic information about your property and the appliances inside, meaning we won’t waste your time with lots of home visits.
It takes around 4-6 weeks from applying to the final installation. The boiler replacement scheme can take longer during busy periods. We’ll keep you updated throughout the process. If your application is passed on to a trusted third party, the timescales may be different.
If your installation is done by Utilita it will be free. If the work is done by a trusted 3rd party you may be charged but this will be subsidised. You will be told about any costs before the work is carried out.