Reconceptualizing E-mail Overload
inc_thomas_reconceptualizing_email.pdf (2.006Mb)
Baroni, Brian
Keitelman, Marian
Wardle, Adelia
This study explores social processes associated with e-mail overload, drawing on Sproull and Kiesler's first- and second-order effects of communication technologies and Boden's theory of lamination. In a three-part study, the authors examined e-mail interactions from a government organization by logging e-mails, submitting an e-mail string to close textual analysis, and analyzing focus group data about e-mail overload. The requests reveal three characteristics that contribute to e-mail overload- unstable requests, pressures to respond, and the delegation of tasks and shifting interactants - suggesting the e-mail talk, as social interaction, may both create and affect overload.
REDUCING INFORMATION OVERLOAD VIA AN ANALOG MODEL FOR CYBER RISK ﻿
Breuer, Pablo C. (Monterey, CA; Naval Postgraduate School, 2020-06);
Cybersecurity relies on Security Operations Center (SOC) personnel to conduct data triage on large numbers of automated alerts to identify true threats to networks. To achieve this goal, SOC personnel must not only filter ...
Digital hive project: prototyping a collaborative web portal for the explosive ordnance disposal community ﻿
Hayes, John J. (Monterey, California: Naval Postgraduate School, 2014-06);
Information is currently being produced at a volume and velocity that surpasses the ability of individuals to make full use of it within a given time constraint—a condition known as information overload. Advances in ...
Subminiature tubes-prediction of failure and life testing under normal and overload conditions ﻿
McNeal, Horace Phillips (Baltimore, Maryland; Johns Hopkins University, 1949-05);
The purpose of this investigation is threefold. First, to make static tests on subminiature tubes, collecting as much data as possible on their behavior at different values of heater voltage and at different values of ...