August 28, 2013 • Luis Suarez • Collaboration, Communities, Fun Stuff and Musings, General Interest, Innovation, Learning, Life, Open Business	
One of the really interesting things in the world of social networking is how every now and then you bump into a specific resource, an online video clip, a blog post, a mainstream news article, a dissertation or whatever else, that is just so thought-provoking and rather mind-boggling in challenging your own notion, experiences, know-how, skills and expertise on the topic of social networks that surely makes you think about your own experiences twice, to the point where it makes you pause and think, really well, whether you are doing it right or not (and whatever that means with “doing it right“). Gary Hamel calls it “changing the way we change“. I call it growing-up, although my notion of growing-up is a completely different kind of growing-up than the one Euan Semple blogged about just recently as well. Indeed, welcome to the disturbing world of Loneliness!
Euan, in a rather inspirational short blog post, puts together all of his hopes around the Social Web (and our societies, for that matter) on those people who “are brave enough to be naive, foolish, enthusiastic, and open – because maybe that is how real grown ups should be?“. I would put my hopes on those, too, although I would also include those who are always open to exercising plenty of critical thinking, in a constructive manner, of course, but always willing to challenge the status quo to help us move forward, to progress further, to grow, to keep learning, to understand how we should strive for avoiding becoming a commodity and thrive in the new Creativity Economy (Yes, another economy to add into the mix) as empowered knowledge (Web) workers.
And then you bump into absolutely stunning video clips like the one put together by Shimi Cohen on the Innovation of Loneliness (Vimeo link, if interested) that starts off with a rather evocative and refreshing question that I doubt most of us out there on social networks have ever even dared to ask ourselves: “What is the connection between Social Networks and Being Lonely?“
I am not going to spoil the contents of the video for you. Not even going to give you a teaser or two, like I typically do to entice you all to go and watch through it. This time is different. This time I am too shocked to even muse about what I thought about some of the key messages coming through after I watched it. It’s a little bit over 4 minutes long, and it’s one of those wonderfully troubling videos that would not leave you indifferent. On the contrary.
It will help you question, and big time!, not only your own notions of what social networks are all about, but the role we all play in them. I can tell you that after I watched it I just couldn’t utter a single trend of thought that would be meaningful enough to share across other than “WOW!! Is this really where we are heading with our very own social networking experiences out there on the Social Web? Please tell me it isn’t. Please tell me we are aiming higher, bigger, better, because otherwise I know we are going to be in trouble, in deep trouble altogether“. If not, judge for yourselves on what I mean and watch through the video clip itself below. Let me know what you think in the comments. Yes, I know, I’m, too, still coming to terms with it myself on how brilliantly poignant it is altogether:
August 24, 2013 • Luis Suarez • Fun Stuff and Musings, General Interest, Learning, Life, Metablogging, Travelling	
Once again, it’s been nearly a couple of weeks since my last blog post over here on The Perks of Being an Early Riser and I am sure at this point in time folks out there may be thinking that, once more, I have failed to keep up with restoring my social presence as I mentioned on that last article. Far from the truth, I am afraid. Over the last few days I have been doing something that I have been looking forward to for quite some time and that it’s always something that I can never get tired of: Vacation. And this time around a very special kind of holiday, because it’s been a rather disconnected one, too! Not by choice though, although the world works in mysterious ways, so perhaps that was what I needed all along in the first place: a time to strike for “the best opportunity to take a step back, inhale, exhale, think about life, and ask: am I happy?“
Indeed, every year, during the course of the summer I have been enjoying tremendously that pilgrimage back home to see my family in León, Spain, where I was born and raised, and catch up with them for a few days to see what they have been up to. And time and time again, it’s been a fun experience, specially, when this time around you try to explain to your mum what you do for a living and you realise that she has never seen, played, enjoyed the Web. Quite an interesting and thrilling challenge I would encourage you all to go through, if you haven’t just yet!
Even worse when you try to show her what it is like from your laptop and there isn’t any ADSL or wi-fi around. Or you try to show her on your mobile smartphone and tablet through a so-called rather robust 3G network and you see that it fails to keep getting connected to the point of embarrassment. And you eventually give up, because you know that so-called pervasive connectivity isn’t just coming around. Yes, indeed, someone had to say it out loud, I guess, there are parts in this world where broadband and the Internet are just … not … there!
Goodness! I can’t believe that I am writing about this in 2013, where everyone keeps claiming that we are now more connected than ever before in our history through the (Social) Web, where wi-fi and ADSL lines are pervasive enough to make it an enjoyable experience and where, as a last resort, 3G may come to the rescue. Well, not really. Not everywhere as I have been able to experience fully in the last 10 days or so. And this is happening right here, in Spain, not some kind of remote island, in the middle of the ocean, where the 21st century may not have arrived just yet!
See? Disconnected holiday not by choice, but then again perhaps it was better that way, because I had a real blast altogether! And for a good number of reasons, starting off with having an opportunity to do a proper catch-up with family and friends face-to-face and without any smartphone or tablet devices getting on the way. Never mind that wonderful opportunity as well to find plenty of time to pause and reflect wondering about things, in general, whether I have been enjoying work, my personal life, and so forth. You name it. It’s amazing to see how much one gets to think when you do have all of the time of the world without the so-called distractions we are all pretty familiar with. What Ted Leonsis brilliantly described on a recent article under the suggestive heading “Find Time to Reflect“.
Anyway, I am not too sure whether I eventually succeeded in explaining to my mum what I do for a living, or not, but I can tell you she was right on when she threw back at me a rather short, sharp question that I guess summarises everything and that it certainly puts things into perspective: “Are you happy, son? (Because that’s what really matters at the end of the day, you know)“.
Whoahhh!! Mums are wonderful, aren’t they? They just know us inside out, and without having to say much, to find out really quick everything they would want to know and in just 4 words she was capable of detailing whether I am on the right track or not, and not just in my professional career, but also on a personal level. The intriguing thing is that I failed to utter some words as a response. Instead, I just got a huge smile coming across my entire face that she received warmly with a nod of approval and “That’s all that matters, really, that you are happy with yourself and those around you and that you keep smiling. The world needs that, son“.
You can see why I am getting goose bumps all over again as I get to write down those few words of wisdom, right? And she didn’t even need to be aware of what the Internet is or have access to it or for me to explain what I do for work. Some things are just so profound, so touching and mind-blowing altogether, yet so simple and uncomplicated that it’s incredibly difficult to not just feel overwhelmed by that feeling of immense gratitude. She has done all right with all of her children all along throughout all of these years. And me being worried all along about not being connected to the Web to be in the know and everything, when all I needed was just right in front of my face! Right there! How could I possibly miss that?
I guess that’s what I meant earlier on in this post when talking about taking that disconnected holiday to visit my family and to pause and reflect on things, the smallest things, you know, the ones which seem to be the ones that keep driving us towards whatever our goals may well have been all along, but that, for whatever the reason, we may have deviated a bit in our directions and / or intent. I suppose that’s, amongst several other zillion things!, what mums are really good at over the course of time when they keep reminding you what you are here for in this world and everything, helping you focus on what you really need to focus on… those around you who you care for and … yourself.
In finding time to reflect Ted talks about several common steps that would surely help us all towards becoming happy and successful. To quote them briefly:
Empathy and Giving Back
It is a rather fascinating and inspiring read all along for sure and I highly recommend going through it, specially, if you are still enjoying some time off and could do with some additional hints & tips on what that thinking time could be like. I can tell you, after the 10 days I have spent back home, with my family, in mainland Spain, there are a couple of them that truly resonate with what I have experienced during that time: personal expression, gratitude and empathy and giving back, understanding fully that all of the above will eventually help me figure out the biggie, that is, the higher calling (Whatever that may well be, whenever … time will tell).
Ether way, you can probably sense from this blog post how after that holiday break my batteries are fully charged, and ready for plenty more to come along! I will be back to work next Monday. That outrageous, heretic, corporate rebel optimist, that hippie 2.0, is back in full throttle and interestingly enough with a new focus (I told you, that thinking time was going to have its toll as well! hehe) that will start unfolding itself from next week onwards, when as an early riser back into the social grid, will start unleashing his personal expression. But for now, I thought I would share over here a couple of photos I had the chance to take as well of the town where I grew up back in the day…
May 26, 2013 • Luis Suarez • Collaboration, Communities, Employee Engagement, Enterprise2.0, Hippie 2.0, IBM, Innovation, Knowledge Management, Knowledge Tools, Learning, Life, Open Business, Personal KM, Productivity Tools	
As I have mentioned in a recent blog post, you would remember how I have now moved into a new job role within IBM, as Lead Social Business Enabler for IBM Connections (both internal and external), where I am much more heavily involved with IBM’s knowledge workers’ own adoption efforts of social business and social technologies. So far, the journey has been incredibly fascinating, if anything, because we are just about to enter the last stage of Social Business Adoption and Enablement: Adaptation. And this is the best part, frankly, I am not really too sure we are ready for it just yet.
If you have been reading this blog for a while now, you would know how I have been involved with social networking tools since early 2000 to 2001 when I was first exposed to instances of wikis and people aggregators. And throughout all of that time I have seen a good number of different tipping points and different phases of adoption that have marked a rather interesting evolution into helping social networking for business become the new fabric, the new DNA, of the company in terms of how we collaborate and share our knowledge. There have been plenty of interesting and relevant challenges, and yet, the toughest is still awaiting us.
Having been involved with social networks inside the company from right at the beginning has given me the opportunity to witness how different waves of adopters have been able to embrace social technologies, at their own pace, in order to help themselves become more collaborative and effective by ways of opening up their knowledge sharing processes. At the same time, it has allowed me to witness how over the course of time those waves of adopters are getting narrower and narrower. Early adopters, first, second, third waves of adopters have all gone through that transformation of how they work and everything. And while there have been some good challenges, I feel the most pressing ones are yet to come. And for two different reasons:
The Laggards, The Critics and The Skeptics
The first one is that the one or two waves of adopters who still have got to make it across are probably the most intriguing, because they are the ones whom in another blog post I have called The Laggards, The Critics and The Skeptics. Yes, these are those knowledge workers who have already tried and played with social networking tools in some form or shape, and who have definitely heard and have been exposed to social networking and they weren’t very convinced. In fact, quite the opposite. It just didn’t click for them. They saw it, they dived in, it didn’t meet their needs and wants and they moved on back to where they were.
Slowly, but steadily, they turned themselves into skeptics with the earned right to voice out their concerns, issues and what not, in order to make the point across that they are not going to make the change over, no matter what. At least, for now, or till the point where things have changed and shifted so radically they won’t have a choice anymore.
And while I think you folks may highlight that as a potential issue in terms of the overall social business adoption strategy, it’s perhaps the one group left we should not try to keep convincing of what lies ahead, but let them re-discover it at their own pace and everything, over and over again till it hits, if needed be, at their own time, at their own pace. Indeed, there will always be different waves of adopters and each and everyone of us, social software evangelists, should be ok with that. The sooner we are, the much better of we will all be eventually. If not, we are the ones who have got an issue, because we are just not working hard enough to understand their context and different working styles and adjust accordingly.
Social Business Mandates
The second reason, which is the one that has got me extremely worried at the moment, is that one where we have failed in inspiring to transform our very own knowledge workforce and switched gears thinking that Social Business Transformation can be accelerated by mandating its adoption, whether you, the knowledge worker, like it or not. Yes, I know we are all excited and rather committed to provoke the change, no matter what, even if we decide to go ahead and mandate such shift. But it is just so flawed, it’s scary. Very scary altogether, because it just shows how we haven’t learned much in the last decade.
Social Business transformation is not a project team, it’s not something that you start by date X and you finish it off in a year or two. And then you are done and time for you to move elsewhere. It’s not something that you put together with a group of folks picked up by you to force it down to the rest of the employee workforce, just because you are in one part of the organisation that feels it’s entitled to push down those corporate mandates. Specially, onto those who still haven’t made the switch-over.
It just doesn’t work like that, I am afraid. Even more so when those corporate mandates are pushed down into people’s throats by that executive hierarchical structure understanding they are entitled to do so, just because of who they are and the position they hold. No, I am really sorry, but it just doesn’t work like that. Today’s corporate environment is a whole lot different than what it was 10 to 15 years ago.
In the world of social networking for business it’s never been about mandating and forcing certain behaviours or a specific mindset (That one of Openness, for instance). It has always been a personal, individual choice of the knowledge worker him/herself to have a play, to try things out, to find new ways of working where openness, transparency, trust, etc. become the norm in terms of how we share our knowledge and collaborate effectively together. And it will always be that: *a* personal choice.
So I cringe, and I die a little bit inside as well for that matter, whenever I bump into a group of fellow colleagues who have been mandated by their corporate executive(s) to use social software tools, or, else! Or, even worse, when knowledge workers are expecting to be told / mandated by their management teams that they must do it, or else. Yes, I admit it, it drives me a little bit crazy as well, because it sounds as if they have failed to inspire to transform and, instead, use their position, power and entitlement to enforce it, so that they could put a little checkmark, right next to their yearly performance evaluation, that they have been social and time to move on.
And if there is anything wrong with that is that they have enforced the very same kind of mentality and behaviours that social business has been trying to fight all along: corporate politics, bullying, power struggles and hierarchical clashes. And it gets even worse when they have mandating their team(s) to become social and yet they haven’t even explored it themselves, can’t be bothered arguing all of this social networking stuff was not meant for them or whatever other lame excuse. Whoahhh? Really? Is that what *you* really think?
See? To me, that’s the main key difference between a manager, ruling by command and control using their position of power and entitlement, and a true leader, inspiring a new behaviour, a new mindset, walking the talk, taking the lead, while learning by doing, on what all of these social networking behaviours are all about and which this snapshot shared below (Courtesy of 9GAG) captures it very nicely:
The biggest challenge with all of that is not that senior leadership, no longer believing in the power to transform through being a living example of the shift, but it is actually the folks, right underneath those executives, who execute those orders, because they want to please the command from the ranks above. Never mind thinking about questioning the validity of such assertions, or challenging the status quo of something they know it’s wrong, or even rebelling against it since they know very well it just won’t work. It’s just as if they have drunk so much kook-aid from the whole thing that they are still drunk with it and can’t see anything around them anymore.
And this is where the corporate rebel side of me, the hippie 2.0, the heretic, the outrageous and optimist free radical me is coming back and in full force to fight it back as much as I possibly can, because I feel that if I don’t do it, no-one will question it, and everyone will just basically conform with it. No, we shouldn’t.
We should keep up the fight and help out our leadership, regardless of the company (As I am sure there are plenty of businesses out there going through the very same thing as I get to write these few thoughts), understand their new leadership role, that one of being servant leaders, that one of provoking that social business transformation by themselves and for themselves first, as a personal experience, so that they can comprehend better the new dynamics of engagement, those where “knowledge is power” transforms itself into “knowledge SHARED is power”, where traditional command and control management progresses through into doing is believing leadership.
And this is exactly what excites me about my job, that, 12 years later, I still feel like I am just getting started with my social networking evangelism efforts, that there is just so much more to explore, discover, play with, learn and experience that we are just starting to scratch the surface of the tip of the iceberg. The difference between today and those many years back though, is that I have now got all of those years of additional experience, skills, knowhow, pragmatic way of 2.0 thinking and so forth that I can apply further along that I have finally decided to make the switch from Adoption and move on…
Earlier on this year, you would remember that blog post I put together on me making the move away from Social Business into Open Business, well, a mere 5 months later, I am making the move from Adoption into Adaptation, which I think is much more appropriate for what all of the business world is trying to do with Social Business. We are not doing Adoption per se anymore, specially, driving adoption. Instead, we open up the door to adaptation, where we help knowledge workers adapt to a new way of working, where we become more open by nature, more transparent, more trustworthy, hyperconnected, networked, engaged, participative and so on by doing something we, human beings, have always been very good at: sharing our knowledge.
The Industrial Age neglected our ability to adapt. Instead we became machines; robots and drones capable of putting together a massive amount of silly hours working really hard, without applying too much (critical) thinking, or even questioning the status quo, so that we could just get a pay check at the end of the month, hoping that one of those years we might potentially become part of the executive chain that everyone aspires to because we feel things would be much better. No, they were’t.
Indeed, things never got better for the vast majority, only for the very very few. In fact, they got worse, because with the current work pressures people are behaving even more like corporate drones understanding that if they don’t put enough hours during the work week (7 days a week!) they may get fired altogether together for not being productive enough. How flawed is that? I mean, how can we keep ignoring over 150 years of research on what’s obvious?
Perhaps we should get fired. Maybe we need to go through that massively rude awakening to understand how we need to go back to basics: our very own human nature. They say that we are one of the very few species in this world that can adapt adequately to any given environment, no matter how harsh it may well be. Well, perhaps we may not have adapted well enough to a corporate environment where we have been eaten up alive by the status quo, because we just haven’t challenged it well enough like we have done with other environments.
The difference between last 50 years and now is that for the first time ever, we have got the tools, the social technologies, to help us provoke that transformation of how we do business and how we should behave in the new business world that aims at sustainable growth, equity, parity, earned merit, digital reputation, etc. and how the sooner we may be switch from adoption to adaptation, from corporate mandates to servant leadership, from corporate drones into human beings with an ability to think and make beautiful things, the much better our societies would become as a result of it. Not just for each and everyone of us, but for many future generations to come.
It’s the least we can all do. Adapt for our mere survival as a species. The race has already started a while ago. The clock is ticking and faster than ever… Think, inspire and execute. Don’t waste any more time trying to conform with a status quo that was never meant to be. Challenge it by helping people understand and fully embrace how they can adapt to a new reality. Their own reality.
Remember that life is just too short to have to conform with a status quo you never believed in, nor adapted to, in the first place. It’s now a good time to level up the game and demonstrate what we are all capable of in terms of adapting social business gestures to how we work.
Indeed, doing is believing!
Adaptation: “It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is most adaptable to change. In the struggle for survival, the fittest win out at the expense of their rivals because they succeed in adapting themselves best to their environment.”