Emotional Intelligence Framework - 755 Words | Internet Public Library
Emotional intelligence is the ability of an individual to manage their feelings so that it is expressed appropriately and effectively, enabling people to work together efficiently toward their common goals. Individuals who understand and apply emotional intelligence will definitely enjoy success in their workplace, regardless of the specific career or field (Goleman, 1998). In the context of pharmacy practice, emotional intelligence is important because it further strengthens relationship ties between colleagues, physicians, and also patients or customers. By having better understanding and managing our own emotions, we can communicate better because our feelings are in a more positive way (Lust et al., 2006). Thus, I will be able to understand…show more content…
In self-awareness domain, it involves understanding one’s emotions, and because of this, an individual does not let their feelings overrule them. The major elements of self-awareness are emotional awareness and self confidence. Emotional awareness is the capability to recognize emotions and their effects. Self-confidence is the certainty about every individual’s self-worth and capabilities. (Goleman, 1998). With regards to self awareness, my personal and professional reaction to this situation is; I will maintain a positive attitude to help Lia solve her sleeping problems even though there may be chances of miscommunications due to her English Language proficiency. I am able to recognize my own emotions, for example empathy and sadness which would in turn give me the motivation to help Lia overcome her current problems. By being aware of myself, I have the self confidence in handling this situation because I know my strengths and…show more content…
Empathy is the awareness of our own feelings as well as the needs of others. Empathy is a skill which is learnt or an attitude of life; which can be used to when we come into contact with someone, to communicate and also to understand others’ experiences or feelings. Empathetic people are more approachable and are more sensitive towards social signals which indicate what other people may want or need. In health care, empathy allows health care professionals and patients to work together. It is often described as "the ability to see the world through someone else’s eyes", which simply gives the meaning of developing the ability to imagine what someone else is thinking and feeling in a given situation (Ioannidou et al., 2008). With regards to Lia’s case, my personal and professional reaction to this situation is that I will show empathy to Lia when she speaks to me. This is because I want Lia to feel and think that I understand her current situation, allowing her to have confidence that I can help her solve her problems. Communications with Lia would be more effective which would make it easier to get to the root of the problem and thus, solving the problem would be
Hi Tekia! •	Constructive feedback on the Intervention Plan detailed in the Case Summary: Your decision to use a solution-focus approach with Abby seems appropriate for the behaviors she has displayed. Abby gives the impression that she is trying. I am sure she has the knowledge of what would make her life better, even though she may need considerable help describing the details of her desired life. Her willingness to consider your assistance to make home life better brings awareness that she already possesses the minimal skills necessary to create solutions for herself.
According to Daniel Goleman (1998), Emotional Intelligence is "the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships. Leadership influences the behaviors, attitudes and thoughts of others. Effective leaders help others navigate obstacles and challenges. They can also encourage and inspire those around them.
Didion On Self-Respect
Hypocritical? Self-excusers? I believe a person of character has integrity. That being said, I believe this person will accept responsibility for their life while demonstrating some of the attributes of integrity which is honesty, sincerity and virtue.
It is interesting that Ward et al. (2011) identified empathetic attitudes as protective factors against stress and emotional burnout. Knowing this, I will not mentally remove myself from the suffering of others. I will continue to develop my altruistic outlook to promote healthy outcomes for my patients. I have participated in some empathy development strategies, such as developing interpersonal and interviewing skills and learning from empathetic role models.
LEARNER’S NAME: EMMANUEL DIBIAGWU ASSIGNMENT 2 UNDERSTAND HOW TO DEVELOP AND MAINTAIN EFFECTIVE WORKING RELATIONSHIPS 1.1 Explain the benefits of effective working relationships in developing and maintaining the team (20 marks) The benefits of effective working relationship in developing a team include the following: Improved Morale Good working relationships in teams help to improve the morale of team members. When there is effective working relationship among employees as well as managers, the employees feel that they are respected, and their voice are heard, thereby fostering an enabling workplace full of energy and overall happiness. Effective working relationship between employees enables them to support each other when improvement is called for and helps to develop their esteem.
The things about my strengths are they come from my personalities. I don’t think it will be hard to maintain these personalities. However to be able to remain calm I have to learn to deal with things in critical condition. My calmness come because I have dealt with many things in critical conditioned. So my past experience is what really makes me a calm person.
Counseling is needed because you need to open up about your feelings and emotions. Expressing yourself can be hard but it is easier when you know the person is willing to listen to you and offer you the best advice possible to help you with your problems. Counseling can benefit you in so many ways. It can help you to relieve some of the stress you have been dealing with and it can also help you to learn how to become a happier person just by expressing your thoughts and feelings to someone who actually cares and has your best interest at heart. Aside from counseling, treatment centers have so much more to offer.
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