Analysis by Cooper Solutions corroborates this, where the number of loans has increased by 33% from pre-pandemic to post lockdown**.
Ensure sales teams remain vigilant in circumstances, for example, where the customer has arrived at the dealership without a vehicle, and therefore has no asset with them, or the vehicle they arrived on site in differs greatly in terms of value and quality from the vehicle they intend to test drive.
Thorough licence checks must be carried out, and second forms of identification cross-checked.