What to do during a gas outage or leak
Prepare for an emergency During a gas outage
Natural gas in your home means you may experience an outage or a gas leak. Interruptions to natural gas service can also come from a power outage. If your gas is out, contact your service provider's emergency line.
Difference between sour gas and natural gas
Sour gas differs from the natural gas that may fuel appliances in your home. Natural gas in your home has an additive so that a leak in your home can be detected by smell. Even though the smell of natural gas in your home differs from that of sour gas, both have been described as a “rotten egg” type of smell. Sour gas is not used in its raw form to fuel appliances. A sour gas leak would occur outside from a well or pipeline, although you may smell gas in your home. Find more information about sour gas.
A pungent, rotten egg odour is added to natural gas so it is detected for safety reasons. You may also hear the sound of escaping gas from a pipe.