Wulf V. (1999) Evolving cooperation when introducing groupware: A self-organization perspective. Cybernetics & Human Knowing 6(2): 55–74. https://cepa.info/3129
Wulf V. (1999) Evolving cooperation when introducing groupware: A self-organization perspective. Cybernetics & Human Knowing 6(2): 55–74. Fulltext at https://cepa.info/3129
The introduction of groupware into organizations impacts the existing patterns of cooperation. Applying the theory of self-organizing social systems, we try to gain insights into these introduction processes. First, we look at Maturana’s theory of autopoietic systems and Luhmann’s analysis of social systems. Then, we present case studies of evolving cooperation when introducing groupware into two organizations of the political administration. Using the theoretical framework developed previously, we analyse these case studies. It turns out that evolution, technical flexibility, and participation are important factors when introducing groupware into organizations.