Which of the following is an objective of business relationship management?
A. To identify patterns of business activity
B. To ensure high levels of customer satisfaction
C. To secure funding to manage the provision of services
D. To ensure strategic plans for IT services exist
Answer:B
Which of the following is an objective of business relationship management?
A. To identify patterns of business activity B. To ensure high levels of customer satisfaction C. To secure funding to manage the provision of services D. To ensure strategic plans for IT services exist