If cross-contact occurs and is caught by staff before the dish goes to the guest, what should be done about it?
A. Depending on the severity of the contact, the food may be okay to serve to the guest.
B. The food should be discarded and remade.
C. The manager should be contacted immediately.
D. The chef should be contacted immediately.
Answer:B
If cross-contact occurs and is caught by staff before the dish goes to the guest, what should be done about it?
A. Depending on the severity of the contact, the food may be okay to serve to the guest. B. The food should be discarded and remade. C. The manager should be contacted immediately. D. The chef should be contacted immediately.
Explanation: If cross-contact occurs, the food should be discarded and remade. Any amount of cross-contact could transfer enough food protein to trigger an allergic reaction. In all circumstances, the guest’s safety comes before the inconvenience of recooking their order.