For most executives, what is the primary financial driver for investing in OMi?
A. to enable first line IT operations staff to resolve a larger percentage of technical issues
B. to enable first line IT operations staff to quickly and seamlessly escalate to the more experienced subject matter experts
C. to enable experienced subject matter experts to access event information and tools
D. to enable IT managers to easily determine the effectiveness of each IT operations team member
Answer:A
For most executives, what is the primary financial driver for investing in OMi?
A. to enable first line IT operations staff to resolve a larger percentage of technical issues B. to enable first line IT operations staff to quickly and seamlessly escalate to the more experienced subject matter experts C. to enable experienced subject matter experts to access event information and tools D. to enable IT managers to easily determine the effectiveness of each IT operations team member