Which of the following is the main purpose of an incident tracking process?
A. To calculate the average turnaround times per defect.
B. To identify the priority of each incident.
C. To identify the average number of steps required to recreate each incident.
D. To understand the status of each incident at any given time.
Answer:D
Which of the following is the main purpose of an incident tracking process?
A. To calculate the average turnaround times per defect. B. To identify the priority of each incident. C. To identify the average number of steps required to recreate each incident. D. To understand the status of each incident at any given time.