Which of the following types of surveys would be most appropriate to create and why?
A. A closed-ended survey to pose several multiple choice questions and ask the users if the current business process is correct
B. An open-ended survey to collect different opinions on the current business process
C. A closed-ended survey using the Likert scale to rank specific areas of the current business process
D. An open-ended survey to allow users the opportunity to explain their opinions on the current business process
Answer:A
Which of the following types of surveys would be most appropriate to create and why?
A. A closed-ended survey to pose several multiple choice questions and ask the users if the current business process is correct B. An open-ended survey to collect different opinions on the current business process C. A closed-ended survey using the Likert scale to rank specific areas of the current business process D. An open-ended survey to allow users the opportunity to explain their opinions on the current business process