What should the technical specialist tell the customer?
A. Check IBM Digital Techline Center.
B. Check IBM SSIC webpage.
C. Check the IBM sales manual.
D. Check the IBM Knowledge Center.
Answer:D
What should the technical specialist tell the customer?
A. Check IBM Digital Techline Center. B. Check IBM SSIC webpage. C. Check the IBM sales manual. D. Check the IBM Knowledge Center.
Explanation: When service is discontinued, corrections to known problems remain available, but the development team is redirected to other work, and no new, tested corrections will be generated for general use. Known problems may be reviewed and ordered via electronic vehicles such as the internet (e.g., http://www.ibm.com/support) however support provided by the IBM Client Support representatives, will be discontinued.