Which of the following statements is true?
A. Asserting oneself to ensure that one gets a fair deal is the right of a consumer.
B. Right to seek redressal entitles the consumer to get relief in case the product or service falls short of his expectation.
C. Right to be heard empowers a consumer to have access to a variety of products and services.
D. A case decided by the District Commission, can be appealed before the Supreme Court.
Answer:B
Which of the following statements is true?
A. Asserting oneself to ensure that one gets a fair deal is the right of a consumer. B. Right to seek redressal entitles the consumer to get relief in case the product or service falls short of his expectation. C. Right to be heard empowers a consumer to have access to a variety of products and services. D. A case decided by the District Commission, can be appealed before the Supreme Court.
Explanation: The consumers have been given the right of redressal of their grievances relating to the performance, grade, quality etc. of the goods and services. If required, the product must be repaired replaced by the seller manufacturer. The Consumer Protection Act has duly provided for fair settlement of genuine grievances of the consumers. It has also set up a proper mechanism for their redressal at district, state and national levels.