A workstation presents an error message to a user. The message states that duplicate IP has been detected on the network. Using the standard troubleshooting model, what should be completed first?
A. Test the result.
B. Document the solution and process.
C. Implement an action plan.
D. Identify the symptoms and potential causes.
Answer:D
A workstation presents an error message to a user. The message states that duplicate IP has been detected on the network. Using the standard troubleshooting model, what should be completed first?
A. Test the result. B. Document the solution and process. C. Implement an action plan. D. Identify the symptoms and potential causes.