UC and Global Shipping (GS) are affiliates of ABC Corporation. Both affiliates use separate instances of Salesforce and work independently but sell to some of the same customers. They would like to collaborate on the common customers but keep the data for other customers separate. What approach should a consultant recommend for implementing Salesforce to meet these requirements?
A. Set up a single Salesforce instance and maintain exclusive customer data using divisions
B. Use separate Salesforce instances and link shared records using Salesforce to Salesforce
C. Use separate Salesforce instances and link shared records using a customer community
D. Set up a single instance for ABC Corporation and set up partner communities for UC and GS
Answer:B
UC and Global Shipping (GS) are affiliates of ABC Corporation. Both affiliates use separate instances of Salesforce and work independently but sell to some of the same customers. They would like to collaborate on the common customers but keep the data for other customers separate. What approach should a consultant recommend for implementing Salesforce to meet these requirements?
A. Set up a single Salesforce instance and maintain exclusive customer data using divisions B. Use separate Salesforce instances and link shared records using Salesforce to Salesforce C. Use separate Salesforce instances and link shared records using a customer community D. Set up a single instance for ABC Corporation and set up partner communities for UC and GS