You work as a network administrator at ABC Computer. There are three identical desktop computers on the network. One of the computers cannot connect to the other machines. The network technician checks the network interface card in the non-working machine, and neither the link light not the activity lights us illuminated. The technician switches the network cable with a cable that is known to be operational, but the lights do not illuminate on the NIC or the corresponding port on the switch. What is the next troubleshooting step?
A. Switch to a crossover cable.
B. Reinstall the NIC.
C. Change ports on the switch.
D. Enter the correct TCP/IP settings.
Answer:C
You work as a network administrator at ABC Computer. There are three identical desktop computers on the network. One of the computers cannot connect to the other machines. The network technician checks the network interface card in the non-working machine, and neither the link light not the activity lights us illuminated. The technician switches the network cable with a cable that is known to be operational, but the lights do not illuminate on the NIC or the corresponding port on the switch. What is the next troubleshooting step?
A. Switch to a crossover cable. B. Reinstall the NIC. C. Change ports on the switch. D. Enter the correct TCP/IP settings.