Ann, a user, boots her laptop and notices the screen flashes then turns black. It was working during her presentation yesterday. Which of the following troubleshooting steps should be completed?
A. Use a multimeter to test voltage.
B. Replace the laptop with a new one.
C. Replace the battery.
D. Connect an external display device.
Answer:D
Ann, a user, boots her laptop and notices the screen flashes then turns black. It was working during her presentation yesterday. Which of the following troubleshooting steps should be completed?
A. Use a multimeter to test voltage. B. Replace the laptop with a new one. C. Replace the battery. D. Connect an external display device.