Your company has a main office and a branch office. A user from the branch office reports that he receives stop errors on his desktop computer. A help desk technician reports that the errors are caused by a defective internal smart card reader. You plan to remove the smart card reader next week. You need to recommend a solution that prevents the stop errors from re-occurring when the computer is restarted. What should you recommend?
A. Modify the Data Execution Protection (DEP) settings.
B. From Device Manager, disable the smart card reader.
C. From Device Manager, uninstall the smart card reader.
D. From the Trusted Platform Management (TPM) console, turn off TPM.
Answer:B
Your company has a main office and a branch office. A user from the branch office reports that he receives stop errors on his desktop computer. A help desk technician reports that the errors are caused by a defective internal smart card reader. You plan to remove the smart card reader next week. You need to recommend a solution that prevents the stop errors from re-occurring when the computer is restarted. What should you recommend?
A. Modify the Data Execution Protection (DEP) settings. B. From Device Manager, disable the smart card reader. C. From Device Manager, uninstall the smart card reader. D. From the Trusted Platform Management (TPM) console, turn off TPM.