In telephonic communication, if a person is calling or giving information to somebody or seeking information from somebody, which two of the following are mandatory?
A. Figurative language
B. Courtesy
C. Clarity of Voice
D. Ambiguity
Answer:B
In telephonic communication, if a person is calling or giving information to somebody or seeking information from somebody, which two of the following are mandatory?
A. Figurative language B. Courtesy C. Clarity of Voice D. Ambiguity