Which of the following scenarios is likely to lead to the highest levels of customer dissatisfaction?
A. Higher demand than maximum available supply.
B. Higher demand than optimal supply levels.
C. Lower demand than optimal supply levels.
D. Demand and supply at optimal levels.
Answer:A
Which of the following scenarios is likely to lead to the highest levels of customer dissatisfaction?
A. Higher demand than maximum available supply. B. Higher demand than optimal supply levels. C. Lower demand than optimal supply levels. D. Demand and supply at optimal levels.