Which of the following tasks, according to the Care Program Manager's job description, is NOT part of Care Operation Management?
A. Establish operating practices and review ongoing operations.
B. Execute Care Agreement and other contractual requirements related to Services in Care phase, and manage internal operational and financial risks.
C. Lead positive development of customer satisfaction for Care Services and contribute to the overall CT action plan to develop customer relationship to increase customer loyalty.
D. Manage subcontractors, contractors and 3rd parties whenever applicable.
Answer:C
Which of the following tasks, according to the Care Program Manager's job description, is NOT part of Care Operation Management?
A. Establish operating practices and review ongoing operations. B. Execute Care Agreement and other contractual requirements related to Services in Care phase, and manage internal operational and financial risks. C. Lead positive development of customer satisfaction for Care Services and contribute to the overall CT action plan to develop customer relationship to increase customer loyalty. D. Manage subcontractors, contractors and 3rd parties whenever applicable.