At the Partnership level of the loyalty ladder
A. Commitment is high, trust is low and defection is high.
B. Commitment is high, trust is high and defection is low.
C. Commitment is low, trust is high and defection is high.
D. Commitment is low, trust is low and defection is low.
Answer:B
At the Partnership level of the loyalty ladder
A. Commitment is high, trust is low and defection is high. B. Commitment is high, trust is high and defection is low. C. Commitment is low, trust is high and defection is high. D. Commitment is low, trust is low and defection is low.