Soft technologies refer to
A. The personal touches that ultimately lead to customer satisfaction.
B. Flexible rules that can be bent to meet customer needs.
C. Guidelines that permit employee empowerment.
D. Hardware that facilitates the production of a standardized product.
Answer:A
Soft technologies refer to
A. The personal touches that ultimately lead to customer satisfaction. B. Flexible rules that can be bent to meet customer needs. C. Guidelines that permit employee empowerment. D. Hardware that facilitates the production of a standardized product.